civil supervisor Jobs - Assiut Egypt

Company Description<br> <br>We suggest you enter details here.<br><br> Role Description<br> <br>The Scales Supervisor is a full-time, on-site role located in Asyut, Egypt. The individual in this role will oversee the operation of weighing systems, ensure accurate measurement of building materials, and maintain compliance with company and regulatory standards. Responsibilities include supervising the scales team, resolving any technical issues, verifying and recording weight data, and ensuring the efficient flow of operations. The Scales Supervisor will also monitor equipment performance, maintain documentation, and coordinate with other departments to ensure seamless processes.<br><br> Qualifications<br> <br>Proficiency in operating and maintaining weighing systems and related technologies Experience in supervising team members and managing operational workflows Strong organizational, record-keeping, and problem-solving skills Ability to comply with safety guidelines and regulatory requirements Effective communication and interpersonal skills to collaborate with cross-functional teams Experience in the building materials industry or a similar field is a plus Bachelor's degree in Logistics, Supply Chain Management, Engineering, or a related field is a plus

Company Description <br>Max AB is the fastest-growing B2B business in the retail industry in Egypt. Established in 2018 as an E-commerce platform allowing local underserved merchants and mom-and-pop shops in Egypt and Morocco to grow, increase their revenues, and enhance their own quality of life. Max AB strives to empower retailers who want to maximize their revenues. In addition to its e-commerce services, Max AB introduced Max AB Cash in 2021. Max AB Cash is a fintech service that enables local merchants to accept payments for various services that their end customers may require. This feature allows retailers to offer a more comprehensive shopping experience to their customers by facilitating secure and convenient payment transactions. Driven by our merchant-obsessed mindset and our sense of social responsibility, we are working our way to achieving sustainable development goals while creating a socially responsible business that makes the world a better place where everyone can be included.<br>About the Role:The Sales Supervisor is responsible for leading, managing, and developing a team of Sales Representativesto ensure effective field execution, full territory coverage, achievement of sales and activation targets, andadherence to company policies and processes.<br>What You’ll Do :1. Team Leadership & Management Lead, motivate, and manage a team of Sales Representatives to achieve assigned targets. Monitor attendance, discipline, productivity, and overall team performance. Conduct regular team meetings, performance reviews, and one-to-one coaching sessions. Ensure clear communication of business priorities, targets, and expectations.2. Sales & Target Achievement Drive the achievement of daily, weekly, and monthly sales targets. Monitor individual and team KPIs and take corrective actions when performance is belowexpectations. Identify sales opportunities and develop action plans to improve performance.3. Field Execution & Territory Coverage Ensure effective and complete coverage of all assigned territories, Sub-Polygons, and customers. Monitor the execution of daily tasks and field activities by Sales Representatives. Ensure representatives follow the assigned coverage plan and visit available retailers. Conduct regular field visits to evaluate execution quality and provide on-the-job coaching4. Performance Monitoring & Reporting Track and analyze team performance on a daily basis. Ensure accurate and timely submission of required reports. Identify performance gaps and implement improvement plans. Provide regular updates to the Sales Manager regarding achievements, challenges, and requiredsupport.5. Coaching & Development Provide continuous training and coaching to improve product knowledge, sales skills, and systemutilization. Support new team members during onboarding and field training. Develop individual improvement plans for underperforming team members. Identify high-potential employees and support their development.6. Operational Excellence & Compliance Ensure full compliance with company policies, procedures, and sales processes. Monitor the proper use of sales tools, applications, and reporting systems. Ensure assigned tasks are completed accurately and on time. Escalate operational issues and follow up until resolution.7. Customer Management Ensure Sales Representatives maintain professional and productive relationships with customers. Support the resolution of customer complaints and field-related issues. Monitor customer activation, engagement, retention, and overall customer experience.8. Problem Solving & Continuous Improvement Identify operational, market, and performance challenges affecting the team's results. Develop practical solutions and corrective action plans. Share field insights, customer feedback, and market opportunities with management. Continuously seek opportunities to improve productivity and field efficiency.9. Cross-Functional Collaboration Coordinate with Sales Managers, Operations, Customer Service, and other relevant departments. Ensure effective communication and follow-up on issues impacting sales performance or customerexperience.

Daily tasks: Responsible for greeting customers, answering all their inquiries related to prices, product features, and installment plans, while providing a professional sales experience that helps achieve sales and build a good relationship with the customer. Solving customer problems and understanding their causes, while working to provide appropriate solutions quickly and professionally to ensure customer satisfaction and improve the shopping experience. Execute the entire sales process in the system, starting from order registration to payment completion, with collection of sales value from customers either in cash, or through payment cards, or through various installment applications and systems. Replace products with manufacturing defects according to company policies, ensuring maintenance of service level and customer satisfaction. Continuous follow-up with the branch supervisor regarding promotions and latest product price updates to support the sales process and enhance the chances of achieving sales, in addition to notifying the branch supervisor of necessary orders of products in stock to ensure item availability and successful deal closures. <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: morning and evening</li><li>Benefits: health insurance, social insurance</li></ul>

Daily tasks: Responsible for receiving customers, answering all their inquiries related to prices, product advantages, and installment systems, while providing a professional sales experience that helps achieve sales and build a good relationship with the customer. Solving customer problems and understanding their causes, while working to provide appropriate solutions quickly and professionally to ensure customer satisfaction and improve the purchasing experience. Executing the entire sales process on the system, starting from order registration to payment completion, collecting the sales value from customers whether in cash, or via payment cards, or through various installment applications and systems. Replacing products that have manufacturing defects in accordance with company policies, ensuring maintenance of service level and customer satisfaction. Continuous follow-up with the branch supervisor regarding promotional offers and the latest product price updates to support the sales process and enhance opportunities to achieve sales, in addition to notifying the branch supervisor of necessary orders of products in stock to ensure item availability and successful closing of deals. <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: Morning and Evening</li><li>Benefits: Health insurance, Social insurance</li></ul>

Job Responsibilities: - Responsible for achieving monthly and annual targets. - Responsible for setting a weekly itinerary plan and presenting it to the supervisor for approval. - Communicate with customers to set daily visit appointments according to the plan with the Membership Supervisor – Routes. - Responsible for attending seminars and being present with mobile customer service vehicles. - Committed to attending regular visits for targeted groups and beneficiaries with the IGEC officer (Customer Service – Sales). - Responsible for making introductory visits to the institution's services for the targeted groups. - Responsible for obtaining all required data and documents in forms and financial receipts (membership subscriptions – takaful – loans – recall promises - sponsorship). - Responsible for bringing all required papers and delivering them to the relevant department. - Responsible for receiving subscription fees and monthly collections from beneficiaries of the institution's services and handing them to the financial department. - Responsible for obtaining all signatures and data required in statements of deduction of installments for the members of the takaful fund dealing with IGEC and delivering them to the responsible departments. - Responsible for obtaining all signatures and data required for resignations of the takaful fund and delivering them to the responsible departments. - Responsible for obtaining and bringing all documents and papers necessary for disbursing benefits to takaful subscribers. - Responsible for delivering and disbursing benefits and entitlements of the takaful fund in coordination with his/her direct manager and IGEC officer. - Responsible for delivering settlements related to disbursement of benefits and entitlements of the takaful fund to the relevant departments. - Collect loan applications from subscribers and send them to the supervisor for approval by Operations Department and ensure compliance with terms and rules. - Responsible for obtaining and receiving all documents required for disbursement of the lending committee and delivering them to the direct manager. - Communicate with loan beneficiaries before completing the disbursement process in coordination with the direct manager to confirm terms and disbursement dates. - Participation in loan disbursement committees. - Responsible for listing late payers of monthly installments and informing the direct manager monthly. - Responsible for monthly collection of installments due from loan beneficiaries. - Receipt and delivery of trust receipts to loan beneficiaries after complete repayment. - Responsible for receiving the medical card from the Operations Department and delivering it to subscribers. - Responsible for communicating with sick cases and informing them of the documents required to obtain medical services. - Assisting the beneficiary in obtaining the necessary papers to benefit from services if required. - Make visits to patients among subscribers to check on their health and collect the clients’ medical papers, review them, and hand them to the relevant department. - Responsible for receiving the amount of medical expenses and making another visit to the technician to return the medical reimbursement due to them. - Visit cases of widowed women and kidney failure and collect the required papers to implement widow and total disability allowances. - Create and implement case studies for total disability and widowed women and humanitarian cases required of him. - Document successful visits and all provided benefits with photos and send them to the work group. - Attend the weekly meeting for customer service and sales to present what was achieved during the week in the region. - Receive resignation forms from the Operations Department and hand them to the subscriber to obtain the necessary signatures. - Responsible for attending IGEC annual parties and achieving the objectives set for each party. - The representative is committed to delivering, receiving, and informing the direct manager and the relevant departments of all papers, documents, and information within the specified times for each item. <p><strong>Additional Details</strong></p><ul><li>Vacancies: 2</li><li>Shift System: Morning only</li><li>Benefits: Health insurance, Social insurance, Transport allowance</li></ul>