Jobs in Tourism Sector in Egypt

<p>مرشد سياحى لغه المانيه خبره 2 سنه&nbsp;</p>

موظف سياحه دينيه خبره سنتين علي الاقل<br>برجاء ارسال cv<br>01061731336Ahmed@belquistours.com

يتولى موظف السياحة الدينية مسؤولية تنظيم وتشغيل برامج الحج والعمرة، والتنسيق مع جميع الجهات ذات الصلة لضمان تقديم خدمات متميزة للعملاء، بدءًا من الحجز واستخراج التأشيرات وحتى عودة المعتمرين أو الحجاج، بما يحقق أعلى مستويات الجودة ورضا العملاء.المهام والمسؤوليات الرئيسية: أولًا: التشغيل والحجوزاتتنظيم وتنفيذ برامج الحج والعمرة وفق الخطط المعتمدة.إجراء ومتابعة حجوزات الفنادق والطيران ووسائل النقل والخدمات الأرضية.إعداد البرامج والجداول الزمنية الخاصة بالرحلات.التنسيق مع الوكلاء ومقدمي الخدمات داخل المملكة العربية السعودية.التأكد من استلام وتأكيد جميع الحجوزات والخدمات المطلوبة.<br>ثانياً: التأشيرات والمستنداتمتابعة إجراءات إصدار تأشيرات الحج والعمرة وفق الأنظمة المعمول بها.مراجعة مستندات العملاء والتأكد من استيفائها لجميع المتطلبات.متابعة التحديثات الخاصة بالأنظمة والتعليمات الصادرة من الجهات المختصة.<br>ثالثاً: خدمة العملاءالرد على استفسارات العملاء وتقديم المعلومات الخاصة ببرامج الحج والعمرة.تقديم الاستشارات المناسبة للعملاء ومساعدتهم في اختيار البرامج المناسبة.متابعة العملاء قبل وأثناء وبعد الرحلة لضمان جودة الخدمة.استقبال شكاوى العملاء والعمل على حلها بشكل سريع وفعال.<br> رابعاً: التنسيق والمتابعةالتنسيق مع شركات الطيران والفنادق وشركات النقل والجهات الحكومية ذات الصلة.التنسيق مع وزارة السياحة والجهات الرقابية المعنية.متابعة تنفيذ البرامج والتأكد من سير الرحلات وفق الخطة الموضوعة.<br>خامساً: التسويق والمبيعاتالمساهمة في تسويق برامج الحج والعمرة وتحقيق المستهدفات البيعية.إعداد عروض الأسعار والباقات المختلفة للعملاء.المشاركة في الحملات التسويقية والفعاليات الخاصة بالشركة.<br>سادساً: التقارير والمتابعةإعداد وتحديث قواعد بيانات العملاء والحجوزات.إعداد التقارير الدورية الخاصة بالتشغيل والمبيعات.رفع التقارير الخاصة بسير العمل والمشكلات التشغيلية إلى الإدارة المباشرة.<br>المؤهلات المطلوبة:مؤهل جامعي مناسب سياحة وفنادق، إدارة أعمال أو ما يعادلها.خبرة لا تقل عن سنتين في مجال الحج والعمرة.معرفة جيدة بإجراءات وأنظمة الحج والعمرة.إجادة استخدام برامج الحاسب الآلي وتطبيقاتOffice. Microsoft<br>المهارات المطلوبة:مهارات تواصل وخدمة عملاء ممتازة.القدرة على التنظيم وإدارة الوقت.القدرة على العمل تحت ضغط، خاصة خلال المواسم.مهارات التفاوض والتنسيق والمتابعة.الدقة والاهتمام بالتفاصيل.إجادة اللغة الإنجليزية تحدثًا وكتابة.القدرة على العمل ضمن فريق.

Company Description Voyageurs is a leading tour operator based in Egypt, specializing in serving French, Canadian, and British markets. The company provides a wide array of travel services, including guided tours, flight bookings, hotel reservations, and transportation arrangements. With a commitment to delivering exceptional and personalized travel experiences, Voyageurs has earned a reputation for excellence. Backed by a team of seasoned travel experts, the company has extensive experience in tailoring travel itineraries for clients worldwide.<br>Job Summary We are looking for a professional and enthusiastic Spanish-speaking Tour Leader to accompany and assist tourists, ensuring a smooth, enjoyable, and high-quality travel experience.<br>Key Responsibilities Assist clients at the airport during arrival and departure with a high level of professionalism Coordinate with drivers, tour guides, and other team members in advance Review flight details and tour programs and brief clients accordingly Accompany tourists and ensure their comfort, safety, and satisfaction throughout the trip Provide detailed information about destinations, historical sites, and cultural aspects Handle hotel check-in processes and ensure smooth accommodation arrangements Monitor service quality (rooms, luggage, breakfast boxes for early departures) Manage group dynamics, resolve conflicts, and handle any issues professionally Review and manage all related financial documents (tickets, vouchers, cash, etc.) Ensure timely coordination with the accounting department Maintain continuous communication with the direct manager Perform any additional tasks assigned by the Operations Department<br>Requirements Bachelor’s degree Fluent in Spanish (spoken and written) Strong communication and problem-solving skills Ability to work under pressure and manage groups Previous experience in tourism is a plus

Company Description Voyageurs is a leading tour operator based in Egypt, specializing in serving French, Canadian, and British markets. The company provides a wide array of travel services, including guided tours, flight bookings, hotel reservations, and transportation arrangements. With a commitment to delivering exceptional and personalized travel experiences, Voyageurs has earned a reputation for excellence. Backed by a team of seasoned travel experts, the company has extensive experience in tailoring travel itineraries for clients worldwide.<br>Job Summary We are looking for a professional and enthusiastic French-speaking Tour Leader to accompany and assist tourists, ensuring a smooth, enjoyable, and high-quality travel experience.<br>Key Responsibilities Assist clients at the airport during arrival and departure with a high level of professionalism Coordinate with drivers, tour guides, and other team members in advance Review flight details and tour programs, and brief clients accordingly Accompany tourists and ensure their comfort, safety, and satisfaction throughout the trip Provide detailed information about destinations, historical sites, and cultural aspects Handle hotel check-in processes and ensure smooth accommodation arrangements Monitor service quality (rooms, luggage, breakfast boxes for early departures) Manage group dynamics, resolve conflicts, and handle any issues professionally Review and manage all related financial documents (tickets, vouchers, cash, etc.) Ensure timely coordination with the accounting department Maintain continuous communication with the direct manager Perform any additional tasks assigned by the Operations Department<br>Requirements Bachelor’s degree Fluent in French (spoken and written) Strong communication and problem-solving skills Ability to work under pressure and manage groups Proven experience in tourism is mandatory

Company Description Marca Tours is a leading travel agency in Egypt, specializing in a wide range of tours and travel packages across the country. <br>Role Description The Tour Operator role at Marca Tours is a full-time, on-site position based in Giza. The Tour Operator will manage daily tour operations, including planning itineraries, coordinating transportation and accommodations, and ensuring that excursions run smoothly. Responsibilities include handling bookings and reservations, confirming services with suppliers, and providing accurate information to travelers before and during their trips. The role involves delivering excellent customer service, responding to inquiries, resolving issues, and supporting guests throughout their journeys. The Tour Operator will also collaborate with the sales team to promote tour packages and contribute to continuous improvement of services and guest experiences. Qualifications Strong knowledge and experience in Travel & Tourism, particularly within Egypt. Proficiency in organizing and managing Guided Tours, including itineraries and on-ground logistics. Demonstrated Customer Service skills, with the ability to support and assist travelers in a professional manner. Experience handling Reservations and coordinating with hotels, transport providers, and other suppliers. Sales skills to promote tour packages, upsell services, and contribute to revenue growth. Fluency in English; proficiency in additional languages (such as Arabic or other major tourist languages) is an advantage. Excellent communication, time management, and problem-solving abilities. Relevant diploma or degree in Tourism, Hospitality, or a related field preferred. Ability to work on-site in Giza, including weekends or holidays as required by tour schedules.

A well-known company in the tourism field is seeking a tour operator <br>location: Downtown <br>Working hours: from 9 to 5 pm <br>Day off: 1 <br>Language: excellent French, English very good <br>Experience: 5 Years <br>Benefits: Social Insurancecompatitve salary <br>Requirments: <br>Hotel and restaurant bookings: Confirmation of the booking file, review and correction of prices, and follow-up on any additional requests. Sending transfers to branches and vouchers to hotels. Reviewing invoices and entering data into the system.m Preparing arrival reports before disbursement to sales representatives.s Reviewing the movement sheet Booking guides and following up with them regarding any changes. Reviewing hotel reservations before arrival <br>If you are interested please send your CV on 01001445008 mention your job tittle and expected salary

Key Responsibilities:Welcome tour groups at the designated starting point, ensuring all participants are accounted for. Guide tour groups, highlighting and explaining points of interest throughout the journey. Address questions from participants and provide advice on local customs, languages, and currency exchange. Ensure smooth travel arrangements, including managing stopovers and making necessary adjustments to routes or plans. Handle passport/visa issues, emergencies, illnesses, accidents, lost luggage, and participant complaints with professionalism and efficiency. Collaborate with the Operations Department to implement safety protocols, disaster recovery, and evacuation procedures. Coordinate with relevant parties, including bus captains, to ensure the smooth operation of tours. Monitor the safety and security of tour group members during all phases of the trip. Provide feedback to the Operations Department regarding vendor performance, itinerary management, and overall tour logistics. Deliver clear and concise briefings to tour groups on destination information, logistical arrangements, and expectations. Respond to emergencies and unforeseen situations during tours, ensuring minimal disruption to the travel experience. Manage and resolve complaints from tour group members professionally and proactively. Review agreements between tour agencies and groups, guiding response actions during tours. Continuously review feedback from participants to improve the quality of services offered. Act as the cornerstone in establishing the Traffic Department, responsible for overseeing all ground services in Hurghada, with the potential for expansion to additional key destinations in Egypt such as Cairo, Luxor, and Sharm El-Sheikh. Perform any additional tasks as assigned, in alignment with the job requirements and organizational needs.<br>Required Skills:Bachelor’s degree in Tourism, Hospitality, or a related field. Fluency in English is essential; proficiency in additional languages such as German or French is considered an advantage. Strong knowledge of Egyptian history, culture, and major tourist attractions. Ability to effectively present and explain historical landmarks, cultural sites, and local traditions to visitors. Minimum of 2 years of proven experience as a Tour Leader in Hurghada. Excellent time management skills with the ability to follow and manage travel itineraries efficiently. Capable of handling unexpected situations such as flight delays, weather changes, and guest complaints in a professional manner. Excellent communication and interpersonal skills.

???? We're Hiring | Inbound Tour Operator Saladino Tours is looking for an experienced Inbound Tour Operator to join our growing team. Requirements:Minimum 2 years of experience as an Inbound Tour Operator. Hands-on experience working with OTAs such as Get Your Guide and Viator. Strong knowledge of handling inbound travel operations, bookings, and supplier coordination. Excellent communication and organizational skills. Good command of English (written and spoken). What We Offer:✅ Social Insurance✅ Medical Insurance✅ Professional work environment✅ Career growth opportunities???? Location: El Mokattam, Cairo (On-site) If you meet the above qualifications and are ready to join a dynamic tourism company, we'd love to hear from you.

Company Description Travitell Egypt is a travel company dedicated to serving the tour and travel needs of both corporate and individual travelers. The company provides comprehensive services across domestic tourism within Egypt, incoming tourism for visitors, and outgoing tourism for travelers exploring destinations abroad. Travitell Egypt focuses on delivering tailored travel solutions, from leisure holidays to business trips and group tours. The team aims to provide reliable, efficient, and customer-centered service at every stage of the travel experience. Role Description This is a full-time, on-site Outbound Tour Operator role based in Heliopolis. The Outbound Tour Operator will design, price, and manage travel packages for clients traveling from Egypt to international destinations, including flights, hotels, tours, and transfers. Responsibilities include handling inquiries via phone, email, and messaging platforms; preparing and sending detailed quotations and itineraries; and confirming bookings with airlines, hotels, and overseas suppliers. The role also involves coordinating visa support documentation, maintaining accurate client and booking records, and ensuring all services are delivered as promised. The Outbound Tour Operator will provide pre- and post-trip customer support, resolve issues promptly, and collaborate with colleagues to meet sales and service targets. Qualifications Proven experience in outbound tourism or tour operations, preferably with international destinations and package creation. Strong customer service and client relationship skills, with a professional, solution-focused approach. Good knowledge of global travel destinations, airlines, hotels, and tourism products relevant to outbound travel from Egypt. Proficiency with reservation systems, booking platforms, and standard office software (e.g., Microsoft Office or Google Workspace). Excellent communication skills in English and Arabic, both written and spoken; additional languages are an asset. Strong organizational and time-management abilities, with attention to detail and accuracy in quotations and documentation. Ability to work on-site in Heliopolis, handle multiple bookings simultaneously, and perform effectively under time pressure. Bachelor’s degree in Tourism, Hospitality, Business, or a related field is preferred, or equivalent relevant experience. Willingness to work in a dynamic, client-facing environment and to stay updated on travel trends, regulations, and visa requirements.

Join the Italotel Egypt Tours Team! At Italotel Egypt Tours, we are passionate about showcasing the beauty, history, and culture of Egypt through unforgettable travel experiences. We are currently looking for a dedicated and enthusiastic Tour Leader to join our growing team.<br>What We're Looking For✔️ 1–3 years of experience in the tourism industry.✔️ Excellent command of English (spoken and written) – mandatory.✔️ A second language is a strong advantage (Italian, French, or Spanish).✔️ Excellent communication and guest relations skills.✔️ Strong organizational and coordination abilities.✔️ Professional appearance with a positive, customer-focused attitude.✔️ Ability to work in a dynamic, fast-paced team environment.<br>Your Responsibilities Welcome and assist guests upon arrival and departure at the airport. Coordinate airport transfers and transportation services. Accompany guests during Tours and excursions, ensuring a seamless Travel experience. Liaise with hotels, restaurants, transport providers, guides, and tourism partners. Ensure the smooth execution of itineraries and daily tour operations. Handle guest requests and resolve any issues promptly and professionally. Deliver exceptional hospitality and create memorable experiences for our international travelers. If you're passionate about Tourism, enjoy working with people from different cultures, and are committed to delivering outstanding service, we'd love to hear from you. Apply now by sending your CV and mentioning "Tour Leader" in the subject line. Become part of the Italotel Egypt Tours family and help create unforgettable journeys across Egypt.

Spanish-Speaking Tour Operator & Senior Tour Operator Experience is a must

Company Description Marca Tours is a leading travel agency in Egypt specializing in a wide range of tours and travel packages across the country. <br>Role Description The Tourism Manager is a full-time on-site role based in Giza, responsible for overseeing the planning, coordination, and execution of tour operations and travel packages. This role includes designing and optimizing itineraries, supervising guided tours, and ensuring that all services meet company standards for safety, quality, and guest satisfaction. The Tourism Manager collaborates with local partners, hotels, transport providers, and tour guides, manages bookings and schedules, and resolves customer issues in a timely and professional manner. Daily tasks involve monitoring tour performance, analyzing feedback, and identifying opportunities to improve services and develop new tourism offerings. The role also includes contributing to tourism marketing activities, preparing reports, and working closely with management to support business growth.<br>Qualifications Candidates should possess strong Tourism Management and Tourism skills with experience in organizing and overseeing multi-destination tours. Candidates should possess Guided Tours expertise, including coordination with tour guides and ensuring engaging, informative guest experiences. Candidates should possess solid Customer Service skills, with the ability to handle inquiries, complaints, and special requests professionally. Candidates should possess Tourism Marketing capabilities, including promoting tour packages and collaborating with sales and marketing teams. Relevant qualifications such as a degree or diploma in Tourism, Hospitality Management, or a related field are beneficial. Strong organizational skills, attention to detail, and the ability to manage multiple tours and teams simultaneously are required. Proficiency in English and Arabic, with clear communication and interpersonal skills, is highly desirable. Knowledge of Egyptian destinations and cultural heritage, and prior experience in a travel agency or tour operations environment, is an advantage.

✈️????Travel Yalla is looking for Senior “Tour Operator “<br>Are you passionate about creating exceptional travel experiences and delivering seamless tour operations?<br>We are looking for an experienced Senior Tour Operator to join our growing team. If you have a strong background in travel operations, excellent supplier management skills, and enjoy working in a dynamic environment, we’d love to hear from you.<br>Key Responsibilities<br>✈️ Plan and manage FIT & Group Tour packages from booking to completion.<br>???? Coordinate flights, hotels, transportation, sightseeing, and other travel services.<br>???? Build and maintain strong relationships with hotels, airlines, DMCs, and travel partners while negotiating competitive rates.<br>???? Prepare travel itineraries, booking confirmations, and all required travel documentation.<br>???? Ensure smooth daily tour operations, resolve operational challenges, and maintain the highest level of customer satisfaction.<br>???? Support the Sales team with destination expertise, customized travel solutions, and competitive pricing.<br>???? Monitor tour profitability, maintain accurate booking records, and contribute to the development of new travel products.<br>What We’re Looking For<br>* Proven experience in Tour Operations within the travel industry.* Strong knowledge of travel destinations and operational processes.* Experience working with airlines, hotels, DMCs, and travel suppliers.* Excellent communication, negotiation, and organizational skills.* Ability to manage multiple bookings while maintaining exceptional attention to detail.* Proficiency in Microsoft Office (Excel, Word & Outlook).* Familiarity with reservation systems is an advantage.* Excellent command of English; additional languages are a plus.<br>Why Join Us?<br>✨ Professional and collaborative work environment.<br>✨ Career development and growth opportunities.<br>✨ Opportunity to work with a passionate team committed to delivering outstanding travel experiences.<br>???? Interested? We’d love to hear from you!<br>Please send your updated CV to madona.raouf@TravelYalla.com with the subject line Senior Tour Operator Application.

Location: SALAH SALEM HELIOPOLISExperience: 2-5 YEARSDepartment: VISA DEPARTMENT<br>Company Description Panda Incentive is an established travel agency specializing in MICE (Meetings, Incentives, Conferences, and Exhibitions) events across Europe, Asia, and Africa. The company provides end-to-end business and leisure travel services, including ticketing, customized tour planning, and event coordination. With strong expertise and global reach, Panda Incentive designs tailor-made solutions that meet the specific needs of corporate and individual clients. The team focuses on delivering seamless, memorable, and successful travel and event experiences. Joining Panda Incentive offers exposure to international travel operations and a dynamic, service-oriented environment.<br>Role Description The Tourism Visa Specialist is a full-time, on-site role based in Egypt. This role is responsible for managing visa processes for leisure and corporate travelers, including document collection, application preparation, and coordination with embassies, consulates, and visa centers. The specialist provides clear guidance to clients on visa requirements, timelines, and procedures, and follows up on application status to ensure timely approvals. Daily tasks include handling client inquiries, maintaining accurate records, working closely with ticketing and tour planning teams, and resolving issues related to visa applications. The role also involves staying updated on changing visa regulations, building relationships with relevant authorities, and supporting overall travel operations to ensure a smooth customer experience.<br>Qualifications Candidates should possess strong Communication skills to handle client inquiries, explain visa requirements, and manage expectations professionally. Candidates should possess Travel & Tourism knowledge, including familiarity with international destinations, visa regulations, and basic travel documentation processes.. Candidates should possess strong attention to detail, organizational skills, and the ability to manage multiple cases and deadlines simultaneously. Candidates should possess proficiency in MS Office and basic digital tools for documentation, tracking, and communication. Relevant experience in a travel agency, tour operator, or visa processing environment is preferred. Ability to work on-site in Egypt, collaborate within a team, and adapt to changing regulations and client needs.

Tour Operator Account Executive – Egypt Time Co. Alexandria, Egypt Full-time Egypt Time Co. www.egypttimeco.uk is looking for a highly organised, articulate, and proactive Account Executive to join our growing team in Alexandria.<br>This role is ideal for someone with strong communication skills, experience managing multiple projects simultaneously, and a passion for brand storytelling, partnerships, and client engagement. Candidates with experience in tourism, hospitality, education, or university-facing industries are strongly encouraged to apply.<br>Key Responsibilities Manage corporate communications and client relations professionally in English Coordinate email outreach and Instagram/Linked In DM outreach campaigns Filter and organise applications and enrolment form data Coordinate tasks and timelines across multiple internal teams Assist with event planning, logistics, and programme operations Prepare reports, presentations, and internal documentation Support business development initiatives and partnership outreach Contribute to pitches and proposals for universities, student unions, institutions, and corporate stakeholders Communicate brand messaging clearly and professionally to C-suite executives and external partners Prepare and send contracts, partnership agreements, and administrative documents Support social media management and content coordination<br>Requirements Fluent English (written and spoken) is a MUSTExperience in corporate communications, account management, social media management, event coordination, and related fields Experience in working on projects with clients abroad Strong organisational and multitasking abilities Excellent interpersonal and presentation skills Ability to work independently in a fast-paced environment Proficiency in CRM, Canva, Linked In Sales Navigator, Google Workspace/Microsoft Office, and digital communication tools Experience in tourism, hospitality, education, creative industries, or university partnerships is highly preferred<br><br>We are seeking someone who is:Highly detail-oriented and dependable Willing and Open to learning Doer mentality Professional and confident communicating with senior stakeholders Able to travel and attend events regularly Creative yet operationally organised Adaptable and solutions-oriented Passionate about culture, education, and international engagement Can work in an office environment and attend online meetings regulary.<br><br><br>Basic salary + commission on business development responsibilities.

Key Responsibilities: Identify and develop new business opportunities within the travel and tourism sector. Build and maintain strong relationships with travel agencies, tour operators, corporate accounts, hotels, destination management companies, and other business partners. Promote the company's tourism products, travel services, and destination experiences to existing and prospective clients. Generate qualified leads and convert prospects into long-term commercial partnerships. Conduct market research, competitor analysis, and industry monitoring to identify growth opportunities and market trends. Arrange and attend client meetings, sales presentations, networking events, workshops, and travel trade exhibitions. Support contracting processes and participate in commercial negotiations with business partners and suppliers. Maintain regular communication with existing clients to strengthen relationships, increase business volumes, and maximize customer retention. Achieve assigned sales targets, revenue objectives, and business development KPIs. Collaborate closely with operations, reservations, product, and customer service teams to ensure seamless service delivery and client satisfaction. Prepare and submit sales reports, pipeline updates, market intelligence reports, and business forecasts. Represent the company professionally at all times and act as a brand ambassador within the market. Assist management in developing and implementing strategic business development plans to expand market share and commercial partnerships. Identify opportunities for cross-selling and upselling products and services across the company portfolio.<br>Required Skills:Bachelor's degree in Business Administration, Marketing, Tourism Management, Hospitality Management, or a related field. Minimum 2–5 years of experience in Business Development, Sales, Account Management, or Tourism Industry Partnerships. Previous experience as a Hotel Concierge or Front Office Executive is mandatory. Proven ability to establish and maintain B2B relationships and achieve sales targets. Excellent communication, negotiation, presentation, and networking skills. Ability to build and maintain professional business relationships. Self-motivated and target-oriented personality. Fluency in English and Arabic, both written and spoken, additional European languages are considered a strong advantage. Strong networking and market development capabilities. Strong understanding of the Egyptian tourism and travel industry. Strong commercial awareness and customer-focused mindset. Proficiency in Microsoft Office applications and CRM systems. A valid Egyptian driving license is mandatory.

Key Responsibilities: Identify and develop new business opportunities within the travel and tourism sector. Build and maintain strong relationships with travel agencies, tour operators, corporate accounts, hotels, destination management companies, and other business partners. Promote the company's tourism products, travel services, and destination experiences to existing and prospective clients. Generate qualified leads and convert prospects into long-term commercial partnerships. Conduct market research, competitor analysis, and industry monitoring to identify growth opportunities and market trends. Arrange and attend client meetings, sales presentations, networking events, workshops, and travel trade exhibitions. Support contracting processes and participate in commercial negotiations with business partners and suppliers. Maintain regular communication with existing clients to strengthen relationships, increase business volumes, and maximize customer retention. Achieve assigned sales targets, revenue objectives, and business development KPIs. Collaborate closely with operations, reservations, product, and customer service teams to ensure seamless service delivery and client satisfaction. Prepare and submit sales reports, pipeline updates, market intelligence reports, and business forecasts. Represent the company professionally at all times and act as a brand ambassador within the market. Assist management in developing and implementing strategic business development plans to expand market share and commercial partnerships. Identify opportunities for cross-selling and upselling products and services across the company portfolio.<br>Required Skills:Bachelor's degree in Business Administration, Marketing, Tourism Management, Hospitality Management, or a related field. Minimum 2–5 years of experience in Business Development, Sales, Account Management, or Tourism Industry Partnerships. Previous experience as a Hotel Concierge or Front Office Executive is mandatory. Proven ability to establish and maintain B2B relationships and achieve sales targets. Excellent communication, negotiation, presentation, and networking skills. Ability to build and maintain professional business relationships. Self-motivated and target-oriented personality. Fluency in English and Arabic, both written and spoken, additional European languages are considered a strong advantage. Strong networking and market development capabilities. Strong understanding of the Egyptian tourism and travel industry. Strong commercial awareness and customer-focused mindset. Proficiency in Microsoft Office applications and CRM systems. A valid Egyptian driving license is mandatory.

About Rimo Tours Group<br>Rimo Tours Group is a leading travel & transport company, expanding its B2B distribution arm through Rimo Global. We serve travel agencies and corporate partners with multi-product inventory, including hotels, transportation, and activities. We are currently hiring a Hotel Operations Executive to manage daily hotel bookings, confirmations, stop sales, and system updates to ensure smooth and accurate delivery for our B2B partners.<br>Role Summary You will be responsible for handling hotel reservations end-to-end: securing confirmation numbers, updating statuses on the system, following up on stop sales & availability changes, and ensuring accurate documentation and communication with suppliers and internal teams.<br>Key Responsibilities Handle hotel bookings and secure confirmation numbers Follow up with hotels and supplier channels on availability and urgent cases Monitor and update stop sales, release periods, and booking cut-offs Upload and update booking confirmations on the system accurately Coordinate with Contracting & Loading teams to resolve rate/availability discrepancies Maintain clear records for all communications and booking status updates Support escalation handling for overbookings, last-minute changes, and special requests Ensure operational SLAs and response times are met<br>Requirements Minimum 1 year experience in hotel operations(Hotels, B2B systems, wholesalers/bedbanks, or travel agencies experience is required) Previous exposure to platforms like Web Beds / Hotelbeds / Rate Hawk / TBO / Rezlive (preferred) Strong understanding of hotel operations terms:confirmation, stop sale, allotment, release, cancellation policies Excellent English (written & spoken) Strong attention to detail and fast follow-up discipline Comfortable working with systems and daily operational reporting Ability to work under pressure and handle urgent booking volumes<br>Nice to Have Experience handling multi-destination booking flows Basic Excel/Google Sheets proficiency Familiarity with B2B hotel distribution logic

Job Summary:We are looking for an experienced Hotel Reservation Agent to join our team. The ideal candidate should have a strong background in hotel reservations within the tourism industry and be able to manage bookings efficiently while maintaining excellent communication with hotels, suppliers, and clients. Key Responsibilities:Handle hotel reservations and booking requests accurately and efficiently. Coordinate with hotels and suppliers to confirm reservations and availability. Follow up on booking confirmations, modifications, and cancellations. Ensure reservation details are updated accurately in the system. Communicate with internal teams to ensure smooth reservation operations. Resolve reservation-related issues in a timely and professional manner. Maintain high standards of customer service and operational accuracy. Requirements:Bachelor's degree. Minimum 3 years of experience in Hotel Reservations. Previous experience in the Tourism Industry is required. Good knowledge of hotel booking procedures and reservation systems. Good command of English (written and spoken). Strong communication and organizational skills. Ability to work under pressure and manage multiple bookings simultaneously. Proficiency in Microsoft Office applications. Preferred:Experience working with travel agencies or Destination Management Companies (DMCs). Familiarity with hotel reservation platforms and tourism systems. Strong attention to detail and problem-solving skills.