Jobs in Tourism Sector in Egypt

Company Description<br><br>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br>Job Description<br><br>Welcomes and acknowledges each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. Thanks guests with genuine appreciation and provides a fond farewell. Closely deals with all requests, problems and needs of guests staying at Rixos Hotels Egypt and finds solutions to problems, focusing on guest satisfaction. Ensures uniform, nametags, and personal appearance are clean, hygienic, professional, and in compliance with company’s policies and procedures. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bids them farewell. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Supervisor about the atmosphere. Responds to guest inquiry forms and all written suggestions, complaints etc. Takes part in training programs and departmental internal communication meetings. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br>Education: at least High school Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian Courses and Training: Prior attendance in seminars and trainings related to the job. Computer Literacy: MS Office applications, Front Office programs (Fidelio, Opera etc.). Skills: Is familiar with guest profiles based on his/her experience. Customer Service Orientation. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Company Description:<br>The Dutch Egyptian Capri was established in Amsterdam Netherland. Capri is specialized in hotels, restaurants, cafes, patisserie, bakery equipment and hypermarkets preparation. Supplying professional equipment with high quality and moderate prices related to each sector to meet our customer’s needs. Due to the high demand of this field in the Egyptian market Capri has established the main branch in Alexandria, Egypt in 2012 ,then the second branch in Cairo, Egypt 2017.<br>Role Description:<br>???? We’re Hiring | Sales Representative job vacancy : 3 persons<br>A leading commercial company operating in Alexandria and Cairo, specialized in Restaurant, Hypermarket, and Hotel Equipment. <br><br>Work Locations: Alexandria, Egypt & Cairo, Egypt <br>Key Responsibilities:<br>1- Continuously seek knowledge about the company's equipment by regularly reviewing New catalog's .2- prioritize showcasing and selling items stored in the company's warehouse .3- maintain relationships with existing clients through regular contact and visits, inquiring .3- prepare purchase orders for the warehouse and ensure client or representative .4- Assist the accounting department in collecting payment from clients, follow up regularly . 5- Aim for direct dealings with clients without intermediaries to facilitate decision .<br>Requirements:<br>* Minimum 4 years of experience in sales.<br>* Strong communication and negotiation skills.<br>* Ability to work under pressure and meet targets.<br>* Professional attitude with strong presentation and persuasion skills.<br>* Previous experience in restaurant, hotel, or hypermarket equipment is a strong plus.<br>What We Offer:<br>*Competitive salary + insurance+ commission *Growth and promotion opportunities.*Supportive and professional work environment.<br>To apply or for more information, please contact via e-mail: islam.almakky@capri-eg.com

Company Description<br> <br>Pyramisa Hotels & Resorts is a renowned Egyptian hospitality group, recognized for offering world-class services infused with authentic Egyptian charm. As the leading private hotel chain in Egypt and the largest timeshare operator in the Middle East, Pyramisa operates premium properties in stunning locations such as Cairo, Luxor, Aswan, Sharm El Sheikh, Hurghada, and Sahl Hasheesh. With a vision for expansion, the group has also extended its presence to Dubai, offering luxurious accommodations. Pyramisa leverages its extensive expertise in hotel construction and management to develop high-end residential projects across premier destinations.<br><br> Role Description<br> <br>This is a full-time, on-site role for a Corporate Environment Health Safety Manager, located in Hurghada. The candidate will be responsible for overseeing environmental health and safety compliance, developing safety protocols, conducting risk assessments, and managing occupational health initiatives. The role entails leading accident investigations, providing training programs to staff, and ensuring adherence to safety regulations across all properties.<br><br> Qualifications<br> <br>Expertise in Health & Safety regulations and Environment Health and Safety (EHS) practices Proficiency in Occupational Health management and conducting Accident Investigations Strong ability to design and deliver Training programs related to safety and compliance Excellent analytical, problem-solving, and decision-making skills Familiarity with hospitality industry standards and operational safety requirements is an advantage Bachelor’s degree in Environmental Science, Occupational Health, or a related field is preferred Prior experience in a similar role within the hospitality or service industry is a plus

<p><h4>Company description</h4> <p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p> <p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p> <p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El Sheikh, and 9 km from Sharm El Sheikh.</p> <h4>Job description</h4> <ul> <li>Is responsible for the cleaning of all public areas, rooms, corridors, personnel changing rooms, restaurants, toilets in the lobby and public areas, and all administrative offices.</li> <li>When necessary, clean the rooms or floor corridors.</li> <li>Clean all of the hotel windows.</li> <li>Clean the carpets and mop the floors.</li> <li>Clean and treat the marble surfaces.</li> <li>Wipe the walls and ceilings and carry and arrange furniture.</li> <li>Vacuum and dust the curtains.</li> <li>Clean the chairs and carpets.</li> <li>Ensure maintenance and cleaning of the devices used in the public area, learn how to use these devices and use them.</li> <li>Carry material that the housekeeping department needs from the storage house or warehouse.</li> <li>Empty the garbage in the general areas.</li> <li>When necessary, make up rooms.</li> <li>Immediately hand over any lost and found items to the housekeeping office.</li> <li>Immediately report any suspicious persons or packages etc. to senior managers for security purposes.</li> <li>Public area attendant working in the restaurants, bars, rooms, and ballrooms are responsible for vacuuming, shampooing, and window cleaning.</li> <li>Responsible for cleaning and wiping all of the windows at the hotel.</li> <li>Is familiar with security and protection methods.</li> <li>Attend vocational training.</li> <li>Is clean, friendly, and hygienic.</li> <li>Perform all tasks assigned by seniors.</li> <li>Take part in the emergency response teams.</li> <li>Responsible for reporting all breakdowns identified in his or her section to seniors.</li> <li>To anticipate that all activities and all purchased equipment and belongings may cause harm to the environment; to join all activities organized to protect biological diversity and share the responsibilities; share individual responsibilities in order to increase environmental knowledge and carry out necessary training. To provide minimum consumption of currently used items and equipment (paper, printed materials, etc.).</li> <li>To implement necessary warnings and departmental training in order to save energy inside the facility. To carry on implementing decisions taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li> <li>To implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution, and harmful effects to the environment.</li> <li>Carry out all responsibilities related to the quality management systems implemented at the facilities.</li> <li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li> </ul> <h4>Qualifications</h4> <ul> <li>Education: At least a high school or vocational diploma.</li> <li>Experience: Can learn the job in a few months and enhance knowledge in one year.</li> <li>Foreign language: Not expected.</li> <li>Courses and training: Not expected.</li> <li>Computer literacy: Not required.</li> <li>Skills: Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Expected to use basic tools and devices related to the job.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p> <p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p> <p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p> <h4>Job description</h4> <ul> <li>To guard our guests' lives against drowning in pool or beach.</li> <li>Continuous monitoring of the hotel pool and beach and ensure all hotel signs in the area are updated.</li> <li>Hold a governmental certificate in lifeguard updated and renew it as required.</li> <li>Inform management to prepare reports for any hazard situations during the shift.</li> <li>Be aware of and have sufficient knowledge about first aid and how to deal with drowning cases.</li> <li>Be flexible in assisting around different areas of the hotel and perform any other tasks assigned by management.</li> <li>Operate a quality professional fitness program carrying out fitness testing, evaluations, program design, and fitness instruction.</li> <li>Be aware of hotel’s health, safety, and hygiene policies.</li> <li>Ensure all safety and cleaning standards are maintained throughout the hotel.</li> <li>Assess that all activities and purchased equipment and belongings do not harm the environment. Participate in all activities organized to protect biological diversity and share individual responsibilities to increase environmental knowledge and carry out necessary training.</li> <li>Minimize consumption of all materials and equipment (paper, printed materials, etc.).</li> <li>Implement necessary warnings and departmental training to save energy inside the facility. Continue implementing decisions taken to save energy.</li> <li>Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution, and harmful effects on the environment.</li> <li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</li> <li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li> </ul> <h4>Qualifications</h4> <ul> <li>Education: At least a high school or vocational diploma.</li> <li>Experience: At least 2 years of related work experience.</li> <li>Foreign language: Sufficient level of English and Arabic to communicate effectively with guests and employees.</li> <li>Courses and training: Professional training and seminars and professional certification.</li> <li>Computer literacy: Not required.</li> <li>Skills: Expected to use basic tools and equipment related to the job. Expected to perform simple, specific, and standard tasks that are generally repetitive.</li> </ul></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring “America’s Walking City,” with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House.</p> <h4>The Role</h4> <p>Four Seasons Hotel Boston has unveiled Coterie, an intimate lounge overlooking the Boston Public Garden. The showcase bar will be the featured dining outlet for the Hotel’s discerning guests. An upbeat vibe, classic service and brasserie style menu will create lobby buzz from lunch until late evening.</p> <p>We are seeking bartenders who are dedicated to providing exceptional quality and service to our guests. Previous experience working in a fast-paced restaurant is preferred. As Coterie will be open for lunch and dinner, qualified candidates should be able to work a variety of shifts that will also include weekends and holidays.</p> <p><strong>Rate:</strong> $31.72 per hour</p> <h4>What to expect from your work experience</h4> <ul> <li>Free medical and dental insurance for you and your eligible dependents.</li> <li>Career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company.</li> <li>Experience other Four Seasons Hotels and Resorts through the complimentary room nights program.</li> <li>Complimentary meals at our employee cafeteria.</li> <li>401k participation with company matching program.</li> <li>Complimentary life insurance.</li> <li>Vacation and paid sick time off.</li> <li>And much more!</li> </ul> <p>Four Seasons is an equal opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.</p> <p>Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<br><br><p><b>About the role</b><br>The Guest Experience Agent at Four Four Seasons Resort Sharm El Sheikh plays a vital role in supporting the Guest Experience Team to deliver exceptional, personalized, and memorable experiences for hotel guests. The primary objective of this position is to enhance guest satisfaction and foster long-term loyalty by facilitating seamless interactions, addressing concerns promptly, and ensuring the high quality of amenities, services, and facilities. The Guest Experience Agent collaborates closely with the Front Office Team and Hotel Assistant Managers to uphold and exceed the hotel's service standards, contributing to an overall elevated guest experience.</p><br><br><br><p><b>What you will do</b></p><br><br><ul><li>Handles all guest interactions with the highest level of hospitality and professionalism.</li><li>Accommodating special requests whenever possible.</li><li>Daily guest interactions and resolving glitches.</li><li>Assists customers in all inquiries concerning hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li><li>Supporting the other departments during busy periods.</li></ul><br><p><b>Daily Function:</b></p><br><br><p>Daily duties include, but are not limited to:</p><br><br><ul><li>&nbsp;Engage with guests through various communication channels, including in-person, phone, email, and Four Seasons Chat.</li><li>Take a proactive role in driving guest-centric initiatives designed to elevate the guest experience and enhance the recognition of VIP guests.</li><li>Collaborate with the team to ensure the timely and thoughtful placement of special occasion amenities (e.g., anniversaries, birthdays, honeymoons, etc.).</li><li>Review daily arrivals to ensure proper management of Special Attention Guests, VIPs, Elite members, and high-return guests.</li><li>Assist the Guest Experience team with courtesy calls to designated in-house VIPs and preparation of arrival welcome letters.</li><li>Conduct detailed inspections of Top VIP rooms to confirm that all pending details are addressed, promptly reporting any issues to Engineering and Housekeeping management.</li><li>Perform room inspections for VIPs to ensure that amenities, welcome cards, and special touches have been meticulously arranged.</li><li>&nbsp;Personally greet VIP guests upon arrival and provide in-room check-in and check-out services.</li><li>Escort VIP guests to their transportation and offer a gracious farewell upon departure.</li></ul><br><p><b>What you bring</b></p><br><br><p><b>Required Skills &amp; Knowledge:</b></p><br><br><ul><li>A working knowledge of division operations, typically gained through on-the-job experience.</li><li>Ability to operate computer equipment and other department systems.</li><li>Proficiency in reading, writing, and speaking English and Russian</li></ul><p><b>Experience &amp; Expertise:</b></p><br><br><ul><li>More than one year of experience in related roles, with sufficient exposure to Rooms Division departments.</li><li>Advanced computer skills, including experience with Opera systems, and strong guest service capabilities.</li></ul><p><b>Guest Interaction &amp; Service:</b></p><br><br><ul><li>Strong interpersonal skills, with a warm and welcoming approach to hotel guests.</li><li>Provides exceptional, consistent service, adhering to the Golden Rule and maintaining guest satisfaction.</li></ul><p><b>Complaint Handling &amp; Problem Solving:</b></p><br><br><ul><li>Efficient in managing complaints and resolving issues, with creative and practical solutions to enhance service quality.</li><li>Always maintains a positive attitude, even during challenging or busy periods.</li></ul><p><b>Multi-tasking &amp; Operational Involvement:</b></p><br><br><ul><li>Demonstrates the ability to multi-task and work effectively with diverse individuals and groups to ensure top-quality service.</li><li>Actively participates in operations and role models excellent service to both guests and employees.</li></ul><p><b>What we offer:&nbsp;</b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><br><p><b>Schedule &amp; Hours:</b></p><br><br><p>Full-time position</p><br><br><p>• Flexible availability required including early mornings, evenings, weekends, and holidays as needed<br>• Shifts typically range between 8–10 hours depending on operational needs</p><br><br><p>As a Guest Experience Agent, you will play a key role in ensuring every guest enjoys a personalized and memorable stay and deliver service excellence that reflects the brand’s commitment to luxury and hospitality.</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking an experienced and customer-focused Fairmont Gold Manager to join our prestigious luxury hotel in Cairo, Egypt. In this pivotal leadership role, you will oversee all aspects of the Fairmont Gold experience, ensuring exceptional service delivery while maintaining the highest standards of hospitality. You will lead a dedicated team, manage guest relations, and drive operational excellence across all Fairmont Gold services and amenities. This position offers the opportunity to make a meaningful impact on guest satisfaction while fostering a collaborative and supportive work environment.</p><br><ul><li>Manage all aspects of Fairmont Gold operations in accordance with Fairmont hotel standards and service procedures</li><li>Direct and implement a service and leadership philosophy that guides staff and ensures consistent excellence</li><li>Anticipate guest needs, respond promptly to inquiries, and maintain positive guest relations at all times</li><li>Monitor and maintain cleanliness, sanitation, and organization of all Fairmont Gold work areas</li><li>Maintain comprehensive knowledge of hotel features, services, room types, rates, packages, promotions, and daily occupancy levels</li><li>Track and forecast daily, weekly, and monthly Fairmont Gold occupancy levels and adjust departmental planning accordingly</li><li>Review daily business levels, anticipate critical situations, and develop effective solutions to expedite operations</li><li>Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts; adjust schedules to meet business demands</li><li>Ensure staff attendance and document any late or absent employees</li><li>Conduct pre-shift meetings with staff to review pertinent business information and daily priorities</li><li>Inspect staff grooming and attire; address any deficiencies professionally and supportively</li><li>Constantly monitor staff performance and provide constructive feedback to rectify any service deficiencies</li><li>Monitor check-in and check-out processes; assist where necessary to alleviate pressure and process guests expediently</li><li>Monitor communication logs and ensure guest requests are followed up within 15-20 minutes</li><li>Screen, interview, and facilitate the hiring of Fairmont Gold team members</li><li>Conduct comprehensive training programs for new hires and ongoing development for existing staff</li><li>Provide performance feedback and handle disciplinary matters according to hotel standards</li><li>Contact newly registered VIP guests within 15 minutes of check-in to establish satisfaction and resolve any concerns</li><li>Ensure security of guest room access and maintain awareness of undesirable persons on premises</li><li>Monitor and ensure all cashiering procedures comply with accounting policies, including bank reconciliation, shortages/overages, late charges, and payment processing</li><li>Work with the Executive Chef to determine Fairmont Gold Lounge menu, food costs, ordering, and presentation</li><li>Provide direction and guidance to Fairmont Gold Supervisors to maintain service and food quality standards</li><li>Assist guests with reports of lost or stolen articles following hotel policy</li><li>Adhere to hotel requirements for guest and colleague accidents, injuries, and emergency situations</li><li>Coordinate with Housekeeping management to ensure accurate room status and readiness for check-in</li><li>Review arrival reports, VIP pre-registration, and special requests for accuracy and completeness</li><li>Review credit check reports and follow up on accounts beyond approved credit limits</li><li>Coordinate delivery of in-room amenities to ensure timely service</li><li>Review late checkout requests and communicate approvals to Housekeeping</li><li>Monitor out-of-order rooms and coordinate with respective departments for resolution</li><li>Complete nightly rate checks and maintain awareness of discrepant rooms</li><li>Conduct monthly departmental meetings and attend designated organizational meetings</li><li>Complete departmental filing and maintain detailed records of attendance and performance conversations</li><li>Conduct performance reviews in a timely manner</li><li>Foster a cooperative working climate that maximizes productivity and colleague morale</li><li>Complete work orders for maintenance repairs and contact Engineering for urgent issues</li><li>Document pertinent information in department logs and complete all closing duties</li><li>Perform additional duties as assigned by management</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree, preferably in Hospitality Management or related field</li><li>Minimum two years of leadership experience in Concierge or Front Office operations in&nbsp;a luxury hotel environment</li><li>Certification in an alcohol awareness program (TABC)</li><li>Food Handling certification</li><li>Previous training and certification in liquor, wine, food service, and sanitation procedures</li><li>Fluency in English, both verbal and written</li><li>Proficiency in basic arithmetic and financial calculations</li><li>Proven ability to balance guest service, colleague satisfaction, and profitability objectives</li><li>Demonstrated ability to suggestively sell services and amenities</li><li>Strong guest relations training background and experience</li><li>Exceptional leadership and team management skills</li><li>Advanced problem-solving and conflict resolution abilities</li><li>Proficiency with hotel property management systems (PMS) and Microsoft Office applications</li><li>Excellent communication and interpersonal skills</li><li>Strong organizational and time management abilities</li><li>Ability to work flexible shifts, including evenings, weekends, and holidays as required</li><li>Demonstrated crisis management and decision-making capabilities under pressure</li><li>Cultural awareness and sensitivity in a diverse, international environment</li><li>Meticulous attention to detail in documentation and record-keeping</li><li>Ability to train, mentor, and develop team members effectively</li><li>Strong analytical skills with the ability to interpret data and trends</li><li>Resilience and adaptability in a fast-paced hospitality environment</li></ul> </div>

Who we are? Americana Restaurants is a leading restaurant operator and food & beverage platform in the MENA region. With a legacy that dates back to 1964, we’ve grown to represent and manage some of the world’s most beloved restaurant brands—including KFC, Pizza Hut, Hardee’s, Krispy Kreme, and many more—across over 12 countries. Our commitment to operational excellence, innovation, and customer satisfaction continues to drive our growth and success in the region. As we expand, we're looking for passionate professionals who thrive in fast-paced, dynamic environments. If you're driven by purpose and motivated to make an impact, we'd love to have you on our team.<br>Purpose of the Role The Assistant Manager-Lease contract management is responsible of Maintaining the lease administration function in the applicable Market. and support function to the Real Estate team to manage effective controls, data accuracy & tracking, maintaining an effective audit trail and effective lease signing aligned with Americana standards & policies to meet the department goals.<br>Key Responsibilities:• Manage end-to-end lease lifecycle including lease execution, lease administration, renewals, amendments, terminations, and compliance in line with organizational objectives and SOPs. • Oversee lease management activities including commercial terms, clauses, obligations, and associated financials within the lease management system (not limited to abstraction). • Ensure strong governance of lease portfolio by tracking and monitoring key lease events such as renewals, expirations, break options, kick-out clauses, and termination rights. • Maintain accurate pipeline tracking, lease status reporting, and monthly forecasts for lease signings and New Store Openings (NSOs). • Review, analyze, and interpret commercial lease agreements to ensure alignment with company leasing strategy, Desired Lease Conditions (DLCs), compliance requirements, and financial exposure. • Identify lease-related financial risks and recommend contract amendments or mitigation actions in coordination with Legal and Finance teams. • Prepare, review, and negotiate lease amendments, renewals, and termination agreements ensuring commercial and financial alignment. • Collaborate closely with cross-functional teams (Legal, Finance, Real Estate, Operations) to ensure lease structures support business objectives and portfolio performance. • Ensure accurate documentation, system updates, and audit-ready lease records within the lease management system, ensuring full transparency and traceability of terms and financials. • Monitor day-to-day lease administration operations within the assigned portfolio/geographical area while ensuring efficiency, accuracy, and compliance. • Track, analyze, and report critical lease financial and operational data to support decision-making and portfolio optimization. • Provide insights and recommendations to improve lease efficiency, cost optimization, and portfolio performance. • Ensure timely execution of lease processes, demonstrating ownership, urgency, and accountability for deliverables. • Support high-profile strategic projects requiring advanced lease analysis, financial understanding, and cross-functional coordination. • Recommend improvements to policies, procedures, and systems to enhance lease governance, efficiency, and risk control.<br>Qualifications Education: Bachelor’s degree in any discipline. Experience: 3-5 years’ experience “Prior leasing experience in tenant‑side is preferred”Strong Understanding of commercial leasing. Knowledge of Word, Excel, Access, and Power Point is essential Knowledge of legal terms & language of the lease. Experience of extensive Real Estate System Implementation projects.<br>Job Specific Skills Excellent quality checking & compliance skills Ability to plan, organize and adapt in various situations to meet business objectives Experience of ERP, CRM, TANGO, Real Estate System Implementation lease life cycle Strong analytical abilities

<p><h4>Job summary</h4> <p>Tahseen, an interdisciplinary hospitality leadership development program, aims at successfully driving increased levels of engagement and interest of local nationals into this ever-growing professional sector. Tahseen is a 12–18 month program in cooperation with Cornell University.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 4 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Managing discipline work, projects, and policies</h4> <ul> <li>Coordinates and implements accounting work and projects as assigned.</li> <li>Coordinates, implements, and follows up on audits for all areas of property operations.</li> <li>Complies with federal and state laws applying to operations procedures.</li> <li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li> <li>Analyzes information and evaluates results to choose the best solution and solve problems.</li> <li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li> <li>Balances ledgers.</li> </ul> <h4>Supporting property operations</h4> <ul> <li>Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li> <li>Reviews comment cards, guest satisfaction results, and other data to identify areas of improvement.</li> <li>Evaluates if discipline teams are meeting service needs and provides feedback to teams.</li> <li>Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.</li> <li>Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</li> <li>Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.</li> <li>Works with team to put sustainable work processes and systems in place that support the execution of the strategy.</li> <li>Reviews reports and financial statements to determine operations performance against budget.</li> <li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li> </ul> <h4>Managing and monitoring activities that affect the customer and guest experience</h4> <ul> <li>Provides excellent customer service by being readily available and approachable for all customers and guests.</li> <li>Takes proactive approaches when dealing with customers and guest concerns.</li> <li>Extends professionalism and courtesy to customers and guests at all times.</li> <li>Responds timely to customer service department requests.</li> <li>Ensures all team members meet or exceed all hospitality requirements.</li> </ul> <h4>Supporting profitability</h4> <ul> <li>Supports annual quality audits.</li> <li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li> </ul> <h4>Supporting safety standards and work procedures</h4> <ul> <li>Implements property emergency plan.</li> <li>Provides a safe working environment in compliance with Occupational Safety and Health Administration and MSDS.</li> <li>Implements and sustains property accident prevention programs.</li> <li>Follows property-specific recovery plans.</li> </ul> <h4>Additional responsibilities</h4> <ul> <li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li> <li>Demonstrates self-confidence, energy, and enthusiasm.</li> <li>Manages group or interpersonal conflict.</li> <li>Informs and updates the executives, peers, and subordinates on relevant information in a timely manner.</li> <li>Manages time and possesses organizational skills.</li> <li>Presents ideas, expectations, and information in a concise, organized manner.</li> <li>Uses problem-solving methodology for decision making and follow up.</li> <li>Makes calls if necessary.</li> </ul> <h4>Leadership development</h4> <ul> <li>Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.</li> <li>Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.</li> </ul> <h4>Education for employment (EFE)</h4> <ul> <li>The EFE component uses a blend of locally and internationally developed hospitality courses that have been especially created to prepare local nationals for careers in the hospitality industry.</li> <li>This six-week part of Tahseen includes approximately 260 hours of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.</li> </ul> <h4>General training</h4> <p>Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2–3 weeks in each discipline. The six disciplines are:</p> <ul> <li>Rooms operations</li> <li>Food & beverage</li> <li>Sales & marketing (BMSC)</li> <li>Human resources</li> <li>Safety & security (loss prevention)</li> <li>Finance</li> </ul> <h4>The specialization course</h4> <ul> <li>Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.</li> <li>The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.</li> <li>Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and learn from, best-in-class hospitality leaders from around the globe – developing vital skills and be part of shaping your country’s economic future.</li> <li>Upon completing the Tahseen program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</li> </ul> <h4>Equal opportunity employer statement</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <h4>About St. Regis Hotels & Resorts</h4> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>SCOPE</strong><br>The overall scope of the job includes serving food and beverages to guests in the assigned outlet, and providing a courteous, professional, efficient, and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.<br><strong>OVERALL OBJECTIVES</strong><br>The job of <strong>Restaurant Hostess</strong> is executed satisfactorily when:<br><ul><li>All rules &amp; regulations are strictly adhered to within the hotel including the hotel’s policy on fire and safety as well as hygiene regulations including HACCP.</li><li>The service team is well managed, having delegated the appropriate tasks to the team members.</li><li>A High quality of product and service is maintained in the outlet.</li><li>The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times.</li></ul><br><strong>MAIN RESPONSIBILITIES</strong><br><ul><li>Responsible to Assistant Restaurant Manager / Restaurant Manager</li><li>Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and name tag at all times according to the hotel's dress code &amp; Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.</li><li>A courteous, professional, and efficient service is provided at all times.</li><li>All duties and tasks are performed as per the tasks required at the outlet.</li><li>Be knowledgeable of all services and products offered by the hotel.</li><li>Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.</li><li>Have the knowledge and understanding to explain and perform up-selling all items offered by the department assigned as well as offering alternatives.</li><li>Monitor operating supplies, and equipment and reduce spoilage and wastage successfully.</li><li>Ensure that the place of work and surrounding area is kept clean and organized at all times.</li><li>Successfully perform opening and closing procedures established for the assigned outlet</li><li>Handle guest inquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.</li><li>Report guest complaints immediately to the supervisors and ensure follow-up is performed with the guest.</li><li>Be knowledgeable about operating the existing POS system based on the trained responsibility level assigned in the department.</li><li>Understand and strictly adhere to the rules &amp; regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health &amp; safety.</li><li>Maintain a good rapport and work relations with staff in the assigned department and within the hotel.</li><li>Attend and contribute to all staff meetings, departmental training, and hotel-initiated training scheduled.</li><li>Undertake reasonable tasks and secondary duties as assigned by the Department Head.</li><li>Respond to any changes in the department as dictated by the hotel management.</li><li>Assist in carrying out scheduled inventories of products and operating equipment.</li><li>Perform any other assigned reasonable duties and responsibilities as assigned.&nbsp;</li><li>Project at all times a positive and motivated attitude and exercise self-control.</li><li>Maintain and update the restaurant's guest history.</li><li>Maintain a legible and up-to-date reservation book.</li><li>Maintain and coordinate the printing of the respective restaurant menus.</li><li>Maintain excellent communication with all related departments i.e</li><li>Guest Services and Concierge departments</li><li>Restaurant Reservations</li><li>All other F&amp;B outlets, In-Room dining, and Banquet Service</li></ul>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.&nbsp;<br> </div>

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know — connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <ul> <li>Actively monitor security cameras and conduct regular patrols to ensure the safety of the premises, identifying potential risks and responding appropriately.</li> <li>Ensure the safety of all guests and associates by enforcing policies, responding to security-related incidents, and offering assistance as needed.</li> <li>Monitor and control the entry and exit points of the hotel, verifying guest and associate credentials, and ensuring only authorized individuals access restricted areas.</li> <li>Respond quickly to security breaches, emergencies, or disturbances, including providing first aid if needed, and reporting incidents to management.</li> <li>Be prepared to take immediate action in the event of fire alarms, medical emergencies, or security breaches, coordinating with emergency services when necessary.</li> <li>Maintain accurate records of security-related incidents, including reports on access control, patrols, guest interactions, and any incidents.</li> <li>Provide a visible, approachable, and courteous presence to guests and associates, assisting with inquiries while maintaining the highest level of professionalism and discretion.</li> <li>Work closely with hotel management and other departments (housekeeping, front desk, etc.) to ensure guest safety and satisfaction.</li> <li>Ensure all security protocols and resort policies are followed, including checking for compliance with safety standards and regulations.</li> <li>Stay updated with security training, including fire safety, emergency response procedures, and hotel-specific security protocols.</li> <li>Maintain a high level of confidentiality regarding guest and associate information and any sensitive hotel operations.</li> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>Abilities / key competencies / skills</h4> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <h4>Leading myself</h4> <ul> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> </ul> <h4>Leading others</h4> <ul> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> </ul> <h4>Leading the business</h4> <ul> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> </ul> <h4>Additional information</h4> <p><strong>What awaits you...</strong></p> <ul> <li>The opportunity to join an international, innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li> </ul></p><p></p>

Company Description Mac Queen is a Saudi-based travel reservations company dedicated to providing competitive hotel rates around the world. The company focuses on delivering a seamless booking experience, helping customers find the best options for their travel needs. With attention to every angle of travel, Mac Queen aims to make trips more convenient, affordable, and enjoyable. Team members are encouraged to provide attentive, high-quality service to a diverse, global customer base.<br>Role Description This is a full-time remote role for a Travel Consultant at Mac Queen. The Travel Consultant will assist customers with hotel and travel reservations, including researching options, providing price comparisons, and recommending suitable accommodations based on travelers’ preferences and budgets. Responsibilities include managing booking requests, confirming and modifying reservations, and ensuring accuracy of travel details. The role also involves handling customer inquiries via phone, chat, or email, resolving issues efficiently, and providing clear, friendly support throughout the booking process. The Travel Consultant will collaborate with internal teams and external partners to secure preferred rates, maintain up-to-date knowledge of travel products, and contribute to a high standard of service. Qualifications Strong skills in Travel Consulting and Travel Management, with the ability to understand traveler needs and recommend suitable options. Experience handling Travel Arrangements and Reservations, including booking, modifying, and canceling hotel and related services. Demonstrated Customer Service skills, with a focus on responsiveness, clarity, and problem-solving in a remote environment. Proficiency with online booking tools, reservation systems, and standard office software. Excellent written and verbal communication skills in English; additional language skills (especially Arabic) are an asset. Strong attention to detail, organizational skills, and the ability to manage multiple requests simultaneously. Prior experience in the travel, hospitality, or tourism industry is preferred. Ability to work independently, meet deadlines, and maintain professionalism in a fully remote setting.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <b>About Four Seasons:</b> </p> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<span> <span> <span> <span> <span> <span> <span> </span> </span> </span> </span> </span> </span> </span> <br> <br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <p> </p> <p> </p> <p> <b>About the location:</b> </p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<p> </p> <p> </p> <p> </p> <p> <b>About the role:</b> <br>The Guest Experience Agent at Four Four Seasons Resort Sharm El Sheikh plays a vital role in supporting the Guest Experience Team to deliver exceptional, personalized, and memorable experiences for hotel guests. The primary objective of this position is to enhance guest satisfaction and foster long-term loyalty by facilitating seamless interactions, addressing concerns promptly, and ensuring the high quality of amenities, services, and facilities. The Guest Experience Agent collaborates closely with the Front Office Team and Hotel Assistant Managers to uphold and exceed the hotel's service standards, contributing to an overall elevated guest experience.</p> <p> </p> <p> <b>What you will do:</b> </p> <ul> <li>Handles all guest interactions with the highest level of hospitality and professionalism.</li> <li>Accommodating special requests whenever possible.</li> <li>Daily guest interactions and resolving glitches.</li> <li>Assists customers in all inquiries concerning hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li> <li>Supporting the other departments during busy periods.</li> </ul> <p> </p> <p> <b>Daily Function:</b> </p> <p>Daily duties include, but are not limited to:</p> <ul> <li> Engage with guests through various communication channels, including in-person, phone, email, and Four Seasons Chat.</li> <li>Take a proactive role in driving guest-centric initiatives designed to elevate the guest experience and enhance the recognition of VIP guests.</li> <li>Collaborate with the team to ensure the timely and thoughtful placement of special occasion amenities (e.g., anniversaries, birthdays, honeymoons, etc.).</li> <li>Review daily arrivals to ensure proper management of Special Attention Guests, VIPs, Elite members, and high-return guests.</li> <li>Assist the Guest Experience team with courtesy calls to designated in-house VIPs and preparation of arrival welcome letters.</li> <li>Conduct detailed inspections of Top VIP rooms to confirm that all pending details are addressed, promptly reporting any issues to Engineering and Housekeeping management.</li> <li>Perform room inspections for VIPs to ensure that amenities, welcome cards, and special touches have been meticulously arranged.</li> <li> Personally greet VIP guests upon arrival and provide in-room check-in and check-out services.</li> <li>Escort VIP guests to their transportation and offer a gracious farewell upon departure.</li> </ul> <p> </p> <p> <b>What you bring</b> </p> <p> <b>Required Skills &amp; Knowledge:</b> </p> <ul> <li>A working knowledge of division operations, typically gained through on-the-job experience.</li> <li>Ability to operate computer equipment and other department systems.</li> <li>Proficiency in reading, writing, and speaking English.</li> </ul> <p> <b>Experience &amp; Expertise:</b> </p> <ul> <li>More than one year of experience in related roles, with sufficient exposure to Rooms Division departments.</li> <li>Advanced computer skills, including experience with Opera systems, and strong guest service capabilities.</li> </ul> <p> <b>Guest Interaction &amp; Service:</b> </p> <ul> <li>Strong interpersonal skills, with a warm and welcoming approach to hotel guests.</li> <li>Provides exceptional, consistent service, adhering to the Golden Rule and maintaining guest satisfaction.</li> </ul> <p> <b>Complaint Handling &amp; Problem Solving:</b> </p> <ul> <li>Efficient in managing complaints and resolving issues, with creative and practical solutions to enhance service quality.</li> <li>Always maintains a positive attitude, even during challenging or busy periods.</li> </ul> <p> <b>Multi-tasking &amp; Operational Involvement:</b> </p> <ul> <li>Demonstrates the ability to multi-task and work effectively with diverse individuals and groups to ensure top-quality service.</li> <li>Actively participates in operations and role models excellent service to both guests and employees.</li> </ul> <p> <b>What we offer: </b> <br> Competitive Salary, wages, and a comprehensive benefits package<br> Excellent Training and Development opportunities<br> Complimentary Accommodation at other Four Seasons Hotels and Resort<br> Complimentary Dry Cleaning for Employee Uniforms<br> Complimentary Employee Meals</p> <p> </p> <p> <b>Schedule &amp; Hours:</b> </p> <p>Full-time position</p> <p> Flexible availability required including early mornings, evenings, weekends, and holidays as needed<br> Shifts typically range between 8 10 hours depending on operational needs</p> <p>As a Guest Experience Agent, you will play a key role in ensuring every guest enjoys a personalized and memorable stay and deliver service excellence that reflects the brand s commitment to luxury and hospitality.</p> <p> </p> <p> </p> <p> </p> <p> </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p><p>Food Preparation and Cooking: Oversee and prepare food for your designated section, ensuring it meets the quality standards of the restaurant. Prepare ingredients, cook, and assemble dishes according to the menu, adjusting recipes as needed. Ensure the timely preparation of all dishes during service, maintaining consistency in portion size and presentation. Work with the kitchen team to ensure that dishes are cooked and delivered promptly.</p><p>Station Management: Manage the section efficiently, ensuring it runs smoothly throughout service. Ensure that all ingredients are available and prepped in your section before service begins. Maintain a clean, organized, and safe working environment in your section. Monitor the section during service to ensure that dishes are prepared to order and that cooking equipment is used properly.</p><p>Quality Control: Monitor the preparation and presentation of all dishes to ensure they meet the restaurant s standards for taste, appearance, and consistency. Regularly check food quality, portion sizes, and seasonings to ensure consistency and maintain customer satisfaction. Oversee the plating of dishes and ensure they are aesthetically appealing and in line with the restaurant s presentation guidelines.</p><p>Leadership and Supervision: Supervise and guide junior kitchen associate (such as Commis Chefs), ensuring they follow proper cooking techniques and hygiene practices. Provide mentorship and training to junior chefs, ensuring they develop their skills and knowledge of the kitchen. Ensure junior chefs are working efficiently, adhering to food safety regulations, and maintaining a clean station. Handle any issues that arise in your section, reporting them to the Sous Chef or Head Chef.</p><p>Health &amp; Safety Compliance: Ensure the kitchen complies with all food safety and hygiene regulations. Maintain proper storage of ingredients and ensure that food is handled in accordance with safety standards to prevent contamination. Keep your section clean and sanitized, following proper procedures for cleaning cooking tools, utensils, and equipment. Follow health and safety protocols to minimize hazards and ensure a safe work environment.</p><p>Inventory and Stock Control: Assist in managing the stock for your section, including ordering, storing, and rotating ingredients (FIFO First In, First Out). Track inventory levels and ensure that ingredients are used efficiently to minimize waste. Report any shortages or issues with stock to the Sous Chef or Head Chef, ensuring that necessary supplies are ordered in time.</p><p>Collaboration and Communication: Communicate effectively with kitchen team, front-of-house team, and the Sous Chef to ensure smooth operations. Coordinate with other chefs to ensure that orders are completed on time and to the required standard. Be proactive in resolving issues during service, such as delays or quality concerns, ensuring a positive guest experience.</p><p>Training and Development: Continuously improve culinary skills and knowledge, staying up-to-date with new techniques and trends. Participate in training sessions, both formal and informal, to enhance your culinary abilities. Be open to feedback and actively seek ways to improve performance and efficiency.</p><p>Maintenance of Equipment: Ensure that all kitchen equipment and tools are used properly and are well-maintained. Report any faulty or damaged equipment to the Head Chef, ensuring that repairs are carried out promptly. Keep your section's tools and equipment clean and in good working order.</p><p>Additional Responsibilities: Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum of 2 years of relevant experience in a culinary role preferably in a high-end restaurant or a luxury hospitality environment. Culinary diploma or equivalent professional training from a reputable culinary school preferred. Passion for food and cooking, with a keen interest in mastering a specific section of the kitchen. Good understanding of kitchen operations, food safety, and hygiene standards. Ability to work in a fast-paced, high-pressure environment. Strong leadership and communication skills. Attention to detail and a commitment to maintaining quality and consistency. Willingness to work flexible hours, including nights, weekends, and holidays.</p><p>Physical Requirements: Ability to stand for long periods and work in a fast-paced kitchen environment. Comfort working with hot equipment, sharp knives, and heavy kitchen tools. Ability to lift heavy items, such as boxes of ingredients or kitchen equipment.</p><p>Abilities/Key Competencies/Skills: Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience.</p><p>Leading Myself: Positive Orientation, Operational Decision Making, Self-Development &amp; Management</p><p>Leading Others: Developing an Empowered Team, Leading an Engaged and Diverse Team, Communication</p><p>Leading the Business: Advocating Guest Passion, Business Planning and Analysis, Business Improvement and Change</p><p></p></section>

Monginis Foods is hiring for the position of:<br>Branch Manager<br>Location: El Amiria, Cairo<br>Requirements:• Bachelor’s degree is required; a degree in Tourism and Hotels is preferred.• Minimum experience in the food industry is required.• Excellent customer service and communication skills.• Ability to drive and enhance external sales activities.• Proficiency in Odoo and ERP systems.• Experience in handling branch financial statements and reports.• Strong knowledge of inventory management and returns handling.• Ability to increase in-store sales and achieve sales targets.• Strong leadership and team management skills.<br>How to Apply:Please send your CV and mention “Branch Manager” in the subject line via:<br>Email: duha@monginisbakery.comWhats App: 01030686156

وصف الشركة<br><br><br>هوليجو أدفنتشرز (Holigo Adventures) هي شركة سفر تجمع بين شغف الاستكشاف وحلول السفر المصممة خصيصًا لتلبية احتياجات العملاء. يقع مقر الشركة في دبي، ويتميز فريق العمل بخبرة عالمية وقدرات متعددة اللغات باللغتين الإنجليزية والعربية، لتقديم تجارب سفر شخصية ومتميزة للغاية.من خلال شبكة قوية من الشركاء الدوليين، وعقود مباشرة مع الفنادق، ومزودي الأنشطة، وشركات النقل، توفر هوليجو أدفنتشرز تخطيطًا سلسًا للرحلات مدعومًا بأنظمة حجز فورية ومتطورة.تتخصص الشركة في مجموعة واسعة من خدمات السفر، بدءًا من رحلات المغامرات وحتى الجولات الجماعية، مع تقديم أسعار تنافسية وخدمة شخصية تحول كل رحلة إلى ذكريات لا تُنسى. تلتزم هوليجو أدفنتشرز بتصميم رحلات استثنائية للمسافرين حول العالم، مع التركيز على الجودة والتميز في كل تجربة سفر. <br> وصف الوظيفة وظيفة مستشار مبيعات سفر (Sales Travel Consultant) في شركة هوليجو أدفنتشرز (Holigo Adventures) هي وظيفة بدوام كامل وتتطلب العمل من مقر الشركة في القاهرة.سيكون مستشار مبيعات السفر مسؤولًا عن تطوير المبيعات، والتواصل مع العملاء، وتحويل استفسارات السفر إلى حجوزات مؤكدة، بالإضافة إلى تصميم وبيع برامج سفر مخصصة تلبي احتياجات العملاء وميزانياتهم.<br>تشمل المسؤوليات اليومية:التواصل مع العملاء المحتملين وفهم احتياجاتهم وتفضيلاتهم وميزانياتهم لتقديم أفضل الحلول السياحية المناسبة.متابعة العملاء المحتملين (Leads) وتحويل الاستفسارات إلى حجوزات فعلية وتحقيق أهداف المبيعات الشهرية.إعداد عروض سفر وبرامج سياحية مخصصة تشمل تذاكر الطيران، الفنادق، الجولات السياحية، وخدمات النقل.بيع باقات السفر الدولية والمحلية، والرحلات الجماعية، ورحلات المغامرات، وتجارب السفر الخاصة.تقديم استشارات احترافية للعملاء واقتراح أفضل الوجهات والعروض المناسبة لهم.تنفيذ عمليات البيع من البداية حتى تأكيد الحجز، مع متابعة العميل لضمان رضاه.العمل على زيادة المبيعات من خلال البيع الإضافي (Upselling) واقتراح خدمات إضافية مثل الجولات، الترقية الفندقية، وخدمات النقل.إدارة الحجوزات والتعديلات والإلغاءات باستخدام أنظمة الحجز المختلفة.الحفاظ على علاقات قوية مع العملاء الحاليين وبناء قاعدة عملاء جديدة من خلال المتابعة المستمرة.التنسيق مع الشركاء الدوليين والفنادق ومزودي الخدمات لضمان تقديم تجربة سفر متميزة.متابعة أحدث اتجاهات السفر، الوجهات الجديدة، والأسعار والعروض الترويجية لضمان تقديم عروض تنافسية.<br><br><br> المؤهلات المطلوبة <br>خبرة سابقة في مجال مبيعات السفر أو السياحة أو وكالات السفر.مهارات قوية في المبيعات والتفاوض وإغلاق الصفقات وتحقيق أهداف المبيعات.خبرة في استشارات السفر وتصميم برامج سياحية مخصصة للعملاء.القدرة على التعامل مع العملاء باحترافية وبناء علاقات طويلة الأمد.خبرة في استخدام أنظمة حجز السفر، منصات الحجز الإلكترونية، أو أنظمة GDS تعتبر ميزة إضافية.مهارات تواصل ممتازة باللغة الإنجليزية، وإجادة اللغة العربية تعتبر ميزة مهمة.مهارات قوية في المتابعة وإدارة الوقت والعمل تحت ضغط لتحقيق النتائج المطلوبة.القدرة على العمل ضمن فريق والمساهمة في نمو المبيعات وتطوير الأعمال.معرفة جيدة بالوجهات السياحية العالمية، الفنادق، شركات الطيران، ومتطلبات السفر.خبرة سابقة في شركة سياحة، وكالة سفر، أو قطاع الضيافة تعتبر ميزة إضافية.شهادة أو دبلوم في السياحة، إدارة الأعمال، الضيافة، أو مجال ذي صلة تعتبر ميزة إضافية.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations<br>• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Works effectively with the Engineering department on guestroom maintenance needs.<br>• Supervises the property general cleaning schedule.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to ensure adequate supplies.<br>• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.<br>• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.<br>• Supports and supervises an effective inspection program for all guestrooms and public space.<br>• Communicates areas that need attention to staff and follows up to ensure understanding.<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>Managing Departmental Costs<br>• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>Ensuring Exceptional Customer Service<br>• Responds to and handles guest problems and complaints.<br>• Strives to improve service performance.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Conducting Human Resources Activities<br>• Participates as needed in the investigation of employee accidents.<br>• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.<br>• Ensures employees understand expectations and parameters.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Job summary</h4> <p>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.</p> <br> <h4>Candidate profile</h4> <br> <strong>Education and experience</strong> <ul> <li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li> </ul> <br> <h4>Core work activities</h4> <br> <strong>Ensuring culinary standards and responsibilities are met</strong> <ul> <li>Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.</li> <li>Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.</li> <li>Assists Executive Chef with all kitchen operations and preparation.</li> <li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li> <li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.</li> <li>Assists in determining how food should be presented and creates decorative food displays.</li> <li>Maintains purchasing, receiving and food storage standards.</li> <li>Ensures compliance with food handling and sanitation standards.</li> <li>Performs all duties of kitchen managers and employees as necessary.</li> <li>Recognizes superior quality products, presentations and flavor.</li> <li>Ensures compliance with all applicable laws and regulations.</li> <li>Follows proper handling and right temperature of all food products.</li> <li>Operates and maintains all department equipment and reports malfunctions.</li> <li>Checks the quality of raw and cooked food products to ensure that standards are met.</li> </ul> <br> <strong>Leading kitchen operations</strong> <ul> <li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li> <li>Leads shifts while personally preparing food items and executing requests based on required specifications.</li> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Encourages and builds mutual trust, respect, and cooperation among team members.</li> <li>Serves as a role model to demonstrate appropriate behaviors.</li> <li>Maintains the productivity level of employees.</li> <li>Ensures employees understand expectations and parameters.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li> <li>Ensures property policies are administered fairly and consistently.</li> <li>Communicates performance expectations in accordance with job descriptions for each position.</li> <li>Recognizes success performance and produces desired results.</li> </ul> <br> <strong>Ensuring exceptional customer service</strong> <ul> <li>Provides services that are above and beyond for customer satisfaction and retention.</li> <li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li> <li>Sets a positive example for guest relations.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Handles guest problems and complaints.</li> </ul> <br> <strong>Maintaining culinary goals</strong> <ul> <li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li> <li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li> <li>Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.</li> <li>Trains employees in safety procedures.</li> </ul> <br> <strong>Managing and conducting human resource activities</strong> <ul> <li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li> <li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li> <li>Participates in the employee performance appraisal process, providing feedback as needed.</li> <li>Brings issues to the attention of the department manager and Human Resources as necessary.</li> </ul> <br> <strong>Additional responsibilities</strong> <ul> <li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li> <li>Analyzes information and evaluates results to choose the best solution and solve problems.</li> <li>Attends and participates in all pertinent meetings.</li> </ul> <br> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>