Jobs in Tourism Sector in Egypt
6785 Jobs Found
Company Description<br> <br>Home Gate Construction is a leading turnkey construction company delivering comprehensive projects across Egypt. Established in 2018, the company has quickly earned a reputation for excellence through disciplined execution and a dedication to quality. With a skilled and experienced team, Home Gate provides integrated services that cover the full project lifecycle, including design coordination, construction, finishing, and handover. The company is committed to delivering value and innovative solutions to clients.<br><br> Role Description<br> <br>This is a full-time, on-site role for a Reservations Ticketing Agent based in Cairo, Egypt. The role involves handling reservations, managing booking processes, and providing excellent customer service to clients. Additional responsibilities include responding to inquiries, coordinating with customers to confirm requirements, and assisting in resolving any booking-related issues. Supporting sales initiatives related to ticketing and travel services will also be a key part of this role.<br><br> Qualifications<br> <br>Strong Communication skills and a customer-centric approach Expertise in Reservations and booking systems Experience in Customer Service with a focus on client satisfaction Knowledge of Travel & Tourism industry practices Sales skills, including upselling and relationship building Proficiency in using relevant software and tools is an advantage Fluency in English and Arabic is preferred Bachelor's degree in Travel & Tourism, Hospitality, Business, or related field is a plus
<p>Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><p>Job Description Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day into the Through Our Guests Eyes report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking-out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc. Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. Take part in training programmes and departmental internal communication meetings. Due to being in direct contact with guests, must always look clean, neat and fresh. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: At least a Bachelor`s Degree.</li><li>Experience: At least 2 years of experience in the industry.</li><li>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</li><li>Courses and Training: Prior attendance in seminars and trainings related to the job.</li><li>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</li></ul>
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Closely deal with all requests, problems, and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction.</p>
<p>Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</p>
<p>Handle guest complaints and find solutions. Report any problems that take time to solve to his or her direct manager and follow up on the matter.</p>
<p>Greet guests that will check in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</p>
<p>Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions, and problems, and find solutions to these.</p>
<p>Write down any comments, requests, suggestions, and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions.</p>
<p>Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire, translate them into English, and share them with all of the department managers.</p>
<p>Identify the special days of guests such as birthdays, wedding anniversaries, etc., make the necessary organisation together with the related departments, and monitor the organisation.</p>
<p>Work in coordination with all departments and ensure the flow of necessary information.</p>
<p>Take all special orders from guests such as birthday cakes, flowers, etc., inform the necessary departments, and ensure that the order is delivered to the guest.</p>
<p>Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication, etc. placed by guests are met as soon as possible.</p>
<p>Follow the VIP procedures and greet VIP guests and bid them farewell.</p>
<p>Walk agency representatives and potential guests around the facility.</p>
<p>Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</p>
<p>Handle guest requests for the à la carte restaurants and fill out a reservation form for each à la carte restaurant and inform the Food & Beverage Department.</p>
<p>Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager or Supervisor about the atmosphere.</p>
<p>Have detailed knowledge of all physical features of the facility as well as all activities and services offered at the facility.</p>
<p>Support hotel sales. Is authorised to sell charged services.</p>
<p>Take part in the Emergency Response Teams.</p>
<p>Keep any items that guests lose in the facility or forget in their room when checking out. Deliver any lost and found to guests still at the hotel or send them by mail.</p>
<p>Respond to guest inquiry forms and all written suggestions, complaints, etc.</p>
<p>Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager.</p>
<p>Be open to all developments related to the profession. Closely keep track of developments to contribute to finding solutions.</p>
<p>Take part in training programmes and departmental internal communication meetings.</p>
<p>Due to being in direct contact with guests, must always look clean, neat, and fresh.</p>
<p>Predict that all activities and purchased equipment and belongings may impact the environment. Participate in all activities organized to protect biological diversity and share individual responsibilities to increase environmental knowledge and carry out necessary trainings.</p>
<p>Provide minimum consumption of currently used materials and equipment (paper, printed materials, etc.).</p>
<p>Implement necessary warnings and departmental trainings to save energy inside the facility. Continue implementing decisions taken for saving energy. Predict effects of environment and energy efficiency on purchased equipment.</p>
<p>Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution and harmful effects to the environment, and lead staff accordingly.</p>
<p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p>
<p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<p><strong>Education:</strong> At least a bachelor’s degree.</p>
<p><strong>Experience:</strong> At least 2 years of experience in the industry.</p>
<p><strong>Foreign language:</strong> Proficiency in English to communicate with guests and understand professional terminology related to devices and equipment used, and a good command of Arabic, German, French, or Russian.</p>
<p><strong>Courses and training:</strong> Prior attendance in seminars and trainings related to the job.</p>
<p><strong>Computer literacy:</strong> MS Office applications, Front Office programmes (Fidelio, Opera, etc.).</p>
<p><strong>Skills:</strong> Familiar with guest profiles based on experience. Instructs colleagues who are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques, and processes related to the job. Expected to perform jobs that require experience in the field, concern more than one unit or process, and are similar in nature.</p>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In one or two sentences, introduce the team, property, or office environment in a way that reflects the culture.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.</p><p>CORE WORK ACTIVITIES Assisting in Food and Beverage Operations Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Provides excellent customer service to all employees. Responds quickly and proactively to employee's concerns. Uses coaching skills throughout the property. Demonstrates self confidence, energy and enthusiasm. Motivates and encourages staff to solve guest and employee related concerns. Ensuring Exceptional Customer Service Provides excellent customer service. Responds quickly and proactively to guest's concerns. Understands the brand's service culture. Sets service expectations for all guests internally and externally. Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. Follows up to ensure complaints have been addressed to the guest's satisfaction. Develops a relationship with all guests to build repeated clientele internally and externally. Additional Responsibilities as Assigned Complies with all corporate accounting procedures. Assists GM as needed with annual Quality audit.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.</li></ul><p></p></section>
Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.<br><br>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.<br><br>Join our motivated and vibrant Team and build your career with us.<br><br><br><br>Job Description<br><br>The Kids Club Animator is responsible for creating a fun, safe, and engaging environment for children. The role involves planning and leading age-appropriate activities, entertaining children through games and creative programs, and ensuring their well-being at all times.<br><br>Plan, organize, and lead daily activities such as games, sports, arts & crafts, music, and mini-shows<br><br>Entertain and supervise children in the Kids Club and outdoor areas<br><br>Ensure the safety, security, and happiness of all children at all times<br><br>Encourage participation and create a friendly, inclusive atmosphere<br><br>Prepare and set up activity areas and materials<br><br>Maintain cleanliness and organization of the Kids Club<br><br>Communicate effectively with parents about children’s activities and behavior<br><br>Follow hotel/resort policies, safety procedures, and child protection guidelines<br><br>Assist with special events, theme days, and mini-discos<br><br>Work closely with the animation/entertainment team<br><br><br><br>Qualifications<br><br>Experience working with children (kids club, childcare, education, or animation)<br><br>Energetic, creative, and enthusiastic personality<br><br>Strong communication and interpersonal skills<br><br>Ability to engage children of different ages (typically 4–12 years)<br><br>Responsible, patient, and caring attitude<br><br>Basic knowledge of child safety and first aid (preferred)<br><br>Ability to work flexible hours, including weekends and holidays<br><br>Fluency in English; additional languages are an advantage<br><br><br><br>Additional Information<br><br>experience is an asset<br><br>Prior experience working with Opera or a related system<br><br>Strong interpersonal and problem solving abilities<br><br>Fluency in English, additional languages are a plus
Company Description Savoy Sharm Group is a modern, award-winning hospitality group located in Sharm El Sheikh on Egypt’s Sinai Peninsula, where golden desert landscapes meet the Red Sea’s beaches and coral reefs. Since 2000, the group has combined luxury hospitality with local traditions and contemporary experiences, offering a wide range of accommodations, restaurants, and entertainment options. Its three internationally recognized hotels and the renowned SOHO SQUARE complex provide guests with choices ranging from family-friendly activities and nightlife to spa and relaxation. The group is committed to flawless service and continuous excellence, making it a leading destination for travelers seeking beauty, adventure, and comfort in Sharm El Sheikh. Role Description The Guest Relations Agent is a full-time, on-site role based in Sharm El Sheikh. This role is responsible for welcoming guests, managing check-in and check-out processes, and serving as a primary point of contact for information, requests, and complaints. The Guest Relations Agent ensures a high level of guest satisfaction by handling inquiries promptly, coordinating with other departments, and providing personalized assistance throughout the guest stay. Daily tasks include responding to phone and in-person queries, arranging special services or reservations, collecting feedback, and supporting reception operations to maintain smooth front-of-house service. The Guest Relations Agent also helps promote hotel facilities, activities, and events, contributing to an exceptional guest experience aligned with Savoy Sharm Group standards. Qualifications Candidates should possess strong Communication and Customer Service skills to interact effectively with diverse guests and colleagues. Candidates should possess Guest Relations and Customer Satisfaction skills to anticipate guest needs and maintain high service standards. Candidates should possess Receptionist Duties experience, including front desk operations, check-in/check-out procedures, and handling reservations. Relevant skills such as fluency in Russian (additional languages are an advantage), professional demeanor, and conflict resolution abilities are beneficial. Previous experience in hospitality or guest relation roles is an advantage, knowledge of hotel systems, and the ability to work flexible hours, including weekends and holidays, are preferred.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Develops and implements the hotel's wine programme in alignment with the brand's Food & Beverage strategy and business objectives. Ensures the wine service standards are integrated into the overall Food & Beverage operational plans. Creates an exceptional wine experience that exceeds guest expectations through professional service and expert recommendations. Curates and maintains a balanced wine list that reflects guest preferences, seasonal trends, regional specialties and market demands. Selects, evaluates and sources wines from approved suppliers while maintaining the hotel's quality standards and budget objectives. Builds and maintains strong relationships with wineries, distributors and beverage suppliers to ensure availability of premium products. Recommends appropriate wine pairings with menu items to enhance the overall dining experience. Conducts wine tastings and educational presentations for guests, VIPs and special events. Oversees proper wine storage, cellar management and inventory control to ensure optimal product quality. Ensures wines are stored, handled and served at the correct temperatures and according to international service standards. Monitors wine inventory levels and establishes minimum and maximum stock quantities to support operational requirements. Controls and analyses the following: Wine sales performance and profitability. Wine cost percentages and inventory variances. Wine quality, presentation and service standards. Guest satisfaction related to wine service. Wine spoilage, breakage and wastage. Cellar organization and stock rotation (FIFO). Conducts regular inventory counts and investigates discrepancies. Maximises departmental profitability through strategic wine sales, upselling and promotional activities. Works closely with Executive Chef and Restaurant Managers to develop wine pairing menus and special promotions. Supports banquet operations by recommending suitable wine selections for conferences, weddings and special events. Prepares seasonal wine promotions and special wine menus to increase revenue. Ensures compliance with local alcohol laws, licensing regulations and responsible alcohol service practices. Trains restaurant, bar and banquet employees on wine knowledge, service etiquette, food pairing techniques and upselling skills. Develops training programmes and conducts regular wine education sessions to improve team product knowledge. Coaches and mentors employees to achieve excellence in wine service standards. Participates in the recruitment, orientation and development of beverage team members where required. Organises regular wine tastings for staff to improve product familiarity and service confidence. Reviews guest feedback regarding wine service and implements corrective actions where necessary. Attends departmental meetings and management meetings according to the hotel schedule. Maintains accurate wine lists, tasting notes, pricing structures and product specifications. Updates wine menus whenever new vintages, labels or promotions are introduced. Monitors wine market trends, emerging regions, new producers and industry innovations to continuously improve the wine programme. Prepares monthly reports on wine sales, inventory, purchasing and profitability. Assists in preparing the annual beverage budget related to wine operations. Controls purchasing activities in accordance with hotel procurement policies. Ensures proper maintenance, cleanliness and organisation of wine cellars, storage rooms and wine service equipment. Protects and maintains wine preservation systems, decanters, glassware and serving equipment. Creates a motivational working environment that encourages teamwork, professionalism and continuous learning. Promotes effective communication between the wine programme and all Food & Beverage outlets. Conducts regular wine quality evaluations and removes products that do not meet hotel standards. Participates in brainstorming sessions to introduce innovative wine concepts, tasting experiences and promotional activities. Supports sustainability initiatives by promoting environmentally responsible wineries, reducing waste and improving recycling practices. Ensures proper disposal of bottles, corks, packaging materials and other recyclable waste. Implements energy-saving practices within wine storage and beverage operations. Ensures chemicals used for cleaning wine equipment and storage areas are handled safely and in accordance with legal requirements. Participates in Food Safety and Quality Management System meetings as required. Ensures compliance with HACCP, food safety regulations, hygiene standards and hotel quality procedures. Identifies operational issues, analyses information and develops practical solutions to improve wine service and profitability. Maintains the highest standards of professional appearance, guest interaction and confidentiality. Performs any additional duties assigned by hotel management that support the successful operation of the Food & Beverage Department.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education/Experience: 4-year bachelor's degree with a minimum of 6 years of related work experience or 2 years work experience in a lower position and experience with applying the main principles and/or different methods. Foreign Language: Sufficient level of English to communicate effectively with guests and employees. Courses and Training: Requires sufficient theoretical and practical background and attendance in courses and seminars in the related field. Computer Literacy: MS Office applications. Skills: Good command of systems/legislation in the related field. Expected to offer consulting to other employees when needed. Some roles require practical knowledge of systems/programmes/software in the related field. Responsible for carrying out and coordinating complex activities in different fields.</p><p></p></section>
<p>Assist F&B manager in ensure and plan for excellent and uninterrupted services at the restaurants under his/her responsibility. Coordinate employees working at the restaurant. Identify technical breakdowns in the units and make sure they are fixed. Carry out and control preparations at hotels. Ensure that preparations are made for special evenings and control the preparations. Assist Restaurant manager Provide information about the adequacy of the operational materials during service. Share work among employees. Ensure that specific service styles are implemented in the department units. Ensure protection and maintenance of departmental materials. Control and ensure order of the departmental storage houses. Inform the Food and Beverage Manager of the details of cooperation between the service department and the kitchen. Ensure that instructions, procedures and internal correspondence received from the Food and Beverage Manager is communicated to his/her employees and follow-up on this. Ensure that the department functions orderly, in line with the operational rules. Monitor the work carried out by supervisors and employees that are under his/her responsibility and inform the Food and Beverage Manager of their performance. Prepare training programmes for the F&B Department and delivering the trainings of employees in his/her department. Attend meetings and seminars that enhance professional knowledge and skills. Perform the job according to the practices and operational standards identified by the Food and Beverage Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description. Carry out all responsibilities related to Protection from pandemic disease & action response implemented at the F&B facilities</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a vocational diploma. Experience: At least 6 years of experience in the industry. Foreign Language: Good command of English to communicate well and keep track of technical information in the related field of expertise. Courses and Training: Vocational training and seminars. Computer Literacy: MS Office applications. Skills: Knowledge of products and services in the related field, and good command of process related to other departments. Advanced knowledge and monitoring of guests, the industry, and market developments. Expected to integrate, coordinate and manage the operations related to this important unit in the facility.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>* With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p>**Housekeeping Coordinator**</p><br><p>The Housekeeping Coordinator oversees daily housekeeping operations across all guest rooms, public areas, back-of-house facilities, and special event spaces. The HK Coordinator acts as a liaison between housekeeping staff, maintenance teams, front office, sales, and hotel management to maintain service excellence, operational efficiency, and the highest standards of cleanliness and guest satisfaction.</p><br><p>**Key Responsibilities:** **Operational Support** - Coordinate daily housekeeping operations across guest rooms, public areas, banquet spaces, and back-of-house facilities</p><br><ul><li>Manage housekeeping staff scheduling, task assignments, and workload distribution to ensure timely room turnover and facility maintenance - Monitor cleaning standards and quality assurance across all areas; conduct inspections and provide feedback to maintain brand standards - Liaise between housekeeping, maintenance, front office, and hotel management to ensure seamless operations and rapid issue resolution</li><li>Maintain inventory of cleaning supplies, linens, and equipment; coordinate with purchasing for timely replenishment **Event & Banquet Coordination** - Coordinate with Sales and Events teams regarding special event setups, banquet room preparations, and post-event cleaning requirements - Ensure housekeeping readiness for group bookings and special functions</li></ul><p>**Core Competencies** - Problem-solving skills and attention to detail - Guest service orientation and commitment to excellence - Operational awareness and resource management - Team collaboration and staff leadership</p><br><br>Qualifications<br><br><p>**Required Qualifications:** - High school diploma or equivalent; Diploma or Degree in Hospitality Management, Business Administration, or related field preferred - 2–4 years of experience in housekeeping operations, hotel management, or hospitality coordination - Proven experience in supervisory or coordination roles within housekeeping or hotel operations</p><br><ul><li>Strong knowledge of cleaning standards, protocols, and best practices - Excellent organizational and multitasking skills with ability to manage competing priorities - Proficiency in hotel management systems and scheduling software - Strong communication and interpersonal skills with ability to lead and motivate teams **Preferred Qualifications:**</li><li>Certification in Hospitality Management or Professional Housekeeping Standards - Experience coordinating special events or banquet operations - Familiarity with inventory management and procurement processes - Experience with quality assurance inspections and staff training</li></ul> </div>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p><strong>Job responsibilities:</strong></p>
<ul>
<li>Prepare and maintain the bar, ensuring all equipment is ready and operational before service</li>
<li>Greet customers, take orders, and prepare drinks to operational standards</li>
<li>Coordinate bar personnel and oversee daily bar operations to maintain high service quality</li>
<li>Identify and report technical breakdowns and equipment maintenance needs</li>
<li>Conduct monthly inventory counts and report results to senior management</li>
<li>Monitor beverage consumption demands and maintain stock levels according to par requirements</li>
<li>Prepare and oversee special occasion bar arrangements</li>
<li>Train and develop bar staff in accordance with departmental standards</li>
<li>Ensure employee compliance with work schedules and operational procedures</li>
<li>Communicate effectively with other departments and senior management</li>
<li>Strive to achieve 100% customer satisfaction</li>
<li>Perform all duties in accordance with Food and Beverage Manager directives and hotel operational standards</li>
<li>Handle cash transactions, process payments, and maintain accurate financial records for bar operations</li>
<li>Maintain strict adherence to health, safety, and hygiene standards, ensuring compliance with food and beverage regulations</li>
<li>Resolve customer complaints and concerns professionally whilst maintaining service excellence and guest relations</li>
<li>Implement upselling techniques and promote premium beverages and special offerings to enhance revenue generation</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li><strong>Education:</strong> At least a vocational school or high school diploma. If graduated from high school, certification in the related field is required.</li>
<li><strong>Experience:</strong> At least 3 years of experience in the industry.</li>
<li><strong>Foreign language:</strong> English is required. Knowledge of Arabic is an asset.</li>
<li><strong>Courses and training:</strong> Vocational trainings and seminars.</li>
<li><strong>Skills:</strong> Basic knowledge of the products and services in the related field (spirits, soft drinks, cocktails, presentation etc.). Expected to perform other actions that are similar in content. Requires awareness of other related processes.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Assist in the preparation and baking of breads, pastries, cakes, and other bakery items.</li><li>Follow standard recipes, portion controls, and presentation specifications.</li><li>Support the Sr. Chef and Bakery team in daily mise-en-place.</li><li>Ensure all baked products are consistent in quality, taste, and appearance.</li><li>Maintain proper storage, labeling, and rotation of all bakery ingredients.</li><li>Uphold hygiene, sanitation, and safety standards in accordance with HACCP guidelines.</li><li>Operate bakery equipment safely and efficiently (mixers, ovens, proofers, etc.).</li><li>Assist with inventory control, stock replenishment, and waste reduction.</li><li>Work closely with the team to ensure timely preparation for buffet setups, events, and daily service.</li><li>Maintain a clean and organized work station at all times.</li></ul><br>Qualifications<br><br><ul><li><p>Previous experience in bakery or pastry (hotel experience preferred)</p><br></li><li>Basic knowledge of baking techniques, dough handling, and pastry fundamentals.</li><li>Strong attention to detail and commitment to product quality.</li><li>Ability to work in a fast-paced environment and follow instructions.</li><li>Positive attitude, teamwork skills, and willingness to learn.</li></ul><br>Additional Information<br><br><p>experience is an asset<br>Prior experience working with Opera or a related system<br>Fluency in English<br>additional languages are a plus<br>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Company Description </b><br> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist , and let your heart guide you in this world where life beats faster.</p> <br> <div>Job <b>Description</b></div> <br> <p>Security Officer<br>
Guardian and Protector. You ensure the safety and wellbeing of your fellow employees, guests and visitors. You are attentive, efficient and committed, and will ensure your property remains a safe, enjoyable workplace and travel destination.<br>
What is in it for you:<br>
In 3-4 bullet points, showcase the benefits and perks of working at the property<br>
Employee benefit card offering discounted rates in Accor worldwide<br>
Learning programs through our Academies<br>
Opportunity to develop your talent and grow within your property and across the world!<br>
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21<br>
What you will be doing:<br>
Ensure the overall safety and security of the guests, employees and property premises<br>
Investigate and report any violations to law/property policy, occurrences of accidents, complaints, criminal activity and crisis situations<br>
Conduct regular floor patrols, cash counts and crowd control<br>
Assist guests regarding hotel facilities in an informative and helpful way</p> <b><br> </b><div><b>Qualifications</b></div> <br> <p>Your experience and skills include:<br>
Relevant security experience is an asset<br>
Strong interpersonal and problem solving abilities<br>
Highly responsible & reliable</p> <br> <div>Additional Information</div> <br> <p>Your team and working environment:<br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>
Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>
Our commitment to Diversity & Inclusion:<br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></div></section>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Since opening in 1928, our legendary property has been the preferred address for celebrities, royalty and the international elite — and it’s easy to see why. Located at the intersection of Wilshire Boulevard and Rodeo Drive, we put you in the enviable heart of Beverly Hills, with designer shopping, fine dining and postcard-worthy views at our doorstep.</p>
<h4>In Room Dining Busser</h4>
<p>Beverly Wilshire, Beverly Hills. A Four Seasons Hotel</p>
<p>The Beverly Wilshire, Beverly Hills, A Four Seasons Hotel is looking for a Busser in In-Room Dining who shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape employee experience by providing exceptional knowledge and service in support of our world-renowned hotels. The Busser reports to the Room Service Manager. Work authorization for the location is required.</p>
<h4>Join Our Team</h4>
<p>In captivating Beverly Hills with Rodeo Drive boutiques glittering at the doorstep, this legendary Los Angeles landmark buzzes with renewed vitality. Offering tradition and trend, peaceful privacy and lively sophistication, Beverly Wilshire wants YOU to be part of our talented team of individuals who provide thoughtful Four Seasons care to warm every moment.</p>
<h4>Responsibilities</h4>
<ul>
<li>The Busser serves guests needs by assisting the In Room Dining Server in delivering food, tray table removal and completing guest requests. Works quickly in high-pressure environment and ability to handle multiple tasks at once.</li>
<li>Clear, clean and set-up room service tray tables, chairs, linens, china, glass and silver for service in an unobtrusive manner according to Four Seasons Standards to ensure superior service; ensure that guest corridors and service landings are free from tray tables and debris.</li>
<li>Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.</li>
<li>Stock linens, china, glass, silver, and food items for service; assist in preparation of smaller items such as toast, soup, or beverages.</li>
<li>Breakdown, clean and set-up tray tables and Room Service side stations.</li>
<li>Assist with delivery of food items to guest rooms.</li>
<li>Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</li>
<li>Work harmoniously and professionally with co-workers and supervisors.</li>
</ul>
<h4>Preferred Qualifications and Skills</h4>
<p>We are looking for individuals who have ability to accurately read food tickets and communicate orders with the kitchen and servers. Previous experience of 1 year desired. Applicants are required to have high analytical and organizational skills. Speaking, writing and reading English is required. This position requires an applicant with a flexible schedule and the ability to work different shifts and some weekends.</p>
<h4>What to Expect: You Will…</h4>
<ul>
<li>Be part of a cohesive team with opportunities to build a successful career with global potential</li>
<li>Have access to a robust benefit plan</li>
<li>Have the opportunity to engage in diverse and challenging work</li>
<li>Derive a sense of pride in work well done</li>
<li>Be recognized for excellence</li>
</ul>
<p><strong>Hourly Rate:</strong> $21.90</p>
<p>Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.</p>
<p><strong>Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.</strong></p></p><p></p>
Company Description<br><br>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br>Job Description<br><br> Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines. Follow appropriate personal hygiene procedures to ensure food served to guests is safe for consumption, including disinfecting hands prior to handling food and wearing a hat/hairnet and proper footwear. Responsible for preparing, producing, and presenting the variety of food related to his/her section. Ensure that all of the food included in the daily menu is prepared. Within kitchen hygiene rules chef who is working in the kitchen should have short and well cared hair, it is not allowed that man has a moustache or beard. Make use of current ingredients in the best possible manner. Inform his/her supervisor of the materials needed for the following day to ensure that they are provided from the storage house. Assist in designing and preparing the decorations needed to decorate the buffet for food presentation. Pay utmost care to the quantities planned for the food portions. Store the food in his/her work station in the most correct manner. Pay utmost care to hygiene, cleaning and health conditions. Perform duties in the related section of the kitchen and carry out the instructions related to the section. Responsible for all preliminary preparations and controls in his/her unit during working hours. Ensure that food is prepared in accordance with the daily buffet programme for his/her unit. Responsible for producing food according to the standard recipes developed for all foods in order to standardise the portions, taste and quality. Pay attention to presenting food in a striking and attractive manner and its decorations, in accordance with Rixos Hotels’ standards. Support and exchange information with other sections. Ensure that the storage houses that belong to his/her section are always kept in a clean and orderly manner. Assist the Steward Supervisor and team in upholding the highest standards of cleaning and hygiene in the kitchen. Keep records and ensure that records are kept related to the preparation, cooking and presentation of food, as required by the food safety management system. To implement necessary warnings and departmental trainings in order to save energy inside the facility. Implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility. Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br> Education: At least a high school or vacation diploma. Experience: At least 8 years of practical experience. Foreign Language: Not required. Courses and Seminars: Prior attendance in courses and seminars in the related field. Computer Literacy: Not required. Skills: Is an expert on the products and cooking techniques in the related department. Has basic knowledge about the other kitchen sections and processes. Expected to possess technical knowledge and work experience related to the methods, advanced techniques and work processes in the related field. Expected to perform jobs that require technical expertise and experience in the field, concern more than one unit/process, and are similar in nature.
Company Description<br><br>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br>Job Description<br><br> Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines. Follow appropriate personal hygiene procedures to ensure food served to guests is safe for consumption, including disinfecting hands prior to handling food and wearing a hat/hairnet and proper footwear. Responsible for preparing, producing, and presenting the variety of food related to his/her section. Ensure that all of the food included in the daily menu is prepared. Within kitchen hygiene rules chef who is working in the kitchen should have short and well cared hair, it is not allowed that man has a moustache or beard. Make use of current ingredients in the best possible manner. Inform his/her supervisor of the materials needed for the following day to ensure that they are provided from the storage house. Assist in designing and preparing the decorations needed to decorate the buffet for food presentation. Pay utmost care to the quantities planned for the food portions. Store the food in his/her work station in the most correct manner. Pay utmost care to hygiene, cleaning and health conditions. Perform duties in the related section of the kitchen and carry out the instructions related to the section. Responsible for all preliminary preparations and controls in his/her unit during working hours. Ensure that food is prepared in accordance with the daily buffet programme for his/her unit. Responsible for producing food according to the standard recipes developed for all foods in order to standardise the portions, taste and quality. Pay attention to presenting food in a striking and attractive manner and its decorations, in accordance with Rixos Hotels’ standards. Support and exchange information with other sections. Ensure that the storage houses that belong to his/her section are always kept in a clean and orderly manner. Assist the Steward Supervisor and team in upholding the highest standards of cleaning and hygiene in the kitchen. Keep records and ensure that records are kept related to the preparation, cooking and presentation of food, as required by the food safety management system. To implement necessary warnings and departmental trainings in order to save energy inside the facility. Implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility. Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br> Education: At least a high school or vacation diploma. Experience: At least 8 years of practical experience. Foreign Language: Not required. Courses and Seminars: Prior attendance in courses and seminars in the related field. Computer Literacy: Not required. Skills: Is an expert on the products and cooking techniques in the related department. Has basic knowledge about the other kitchen sections and processes. Expected to possess technical knowledge and work experience related to the methods, advanced techniques and work processes in the related field. Expected to perform jobs that require technical expertise and experience in the field, concern more than one unit/process, and are similar in nature.
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage to offer phenomenal service.</p>
<h4>About the role</h4>
<p>Provide support and clerical expertise to Executive Office and respond to guest and employee inquiries in an efficient, courteous and professional manner.</p>
<h4>What you will do</h4>
<ul>
<li>Perform administrative skills such as typing, filing, copying, faxing, opening and sorting mail, coordinating appointments for General Manager and Hotel Manager and answer telephones according to Four Seasons standards.</li>
<li>Prepare written correspondence on behalf of General Manager and Resort Manager for approval.</li>
<li>Compile monthly guest comment analysis and ensure proper distribution of results.</li>
<li>Handle travel arrangements and reservations for managers and VIP guests.</li>
<li>Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct while maintaining the confidentiality of the Executive Office as set forth in EmPact.</li>
<li>Maintain a clean, neat and organized work area and file storage system.</li>
</ul>
<h4>What you bring</h4>
<p><strong>Education:</strong> High school education or equivalent experience</p>
<p><strong>Experience:</strong> Experience required by position is from one to two years of employment in the related position with Four Seasons or other organization.</p>
<p><strong>Skills and Abilities:</strong> Requires ability to operate computer equipment. Ability to read, speak and write English. Ability to compose business correspondence.</p>
<h4>What we offer:</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package</li>
<li>Excellent training and development opportunities</li>
<li>Employee discount for stays at any Four Seasons worldwide</li>
<li>Complimentary dry cleaning for employee uniforms</li>
<li>Complimentary employee meals</li>
</ul>
<h4>Schedule & Hours:</h4>
<p>Full time 8 hrs.</p></p><p></p>
<p><b>Equipment Operator</b></p><p><br></p><p>We're looking for an experienced Equipment Operator for cement block production line operations and maintenance.</p>
Role Overview We are looking for a motivated and results-driven Sales Engineer to join our team. The ideal candidate will be responsible for identifying new business opportunities, building strong relationships with consultants, contractors, developers, and hotel operators, and providing technical solutions that meet client requirements. Key Responsibilities Develop and maintain relationships with consultants, MEP consultants, architects, contractors, developers, and end users. Identify and pursue new project opportunities in the hospitality, healthcare, education, and commercial sectors. Present and demonstrate Inter Bolt's portfolio of smart building and security solutions. Prepare technical and commercial proposals, quotations, and tender submissions. Coordinate with the technical and pre-sales teams to develop project-specific solutions. Negotiate contracts and close sales opportunities. Follow up on leads and manage the sales pipeline through project completion. Attend client meetings, site visits, and industry events. Stay informed about market trends, competitor activities, and emerging technologies. Requirements Bachelor's degree in Engineering (Electrical, Electronics, Communications, Mechatronics, or a related field).2–5 years of experience in technical sales, preferably in low-current systems or building technology. Experience with one or more of the following is an advantage:Electronic Door Locks Access Control Systems CCTVGRMSEMSIPTVSmart Building Solutions Strong technical and commercial acumen. Excellent presentation, negotiation, and communication skills. Ability to read drawings and specifications is preferred. Proficiency in Microsoft Office. Valid driver's license is an advantage. Fluent in English and Arabic. What We Offer Competitive salary. Attractive commission and incentive scheme. Career growth opportunities within a rapidly expanding company. Ongoing technical and sales training. Opportunity to work on prestigious hospitality and commercial projects across Egypt. If you're passionate about technology, enjoy building client relationships, and want to be part of a growing team shaping the future of smart buildings, we'd love to hear from you.
<p>We're looking for a Finance Operations Officer with a focus on Revenue Assurance to join our team. In this role, you'll be responsible for safeguarding our revenue streams by ensuring the accuracy and integrity of all finance processes related to revenue-generating activities. You'll play a key part in identifying and preventing revenue leakage, implementing robust controls, and contributing to the overall financial health of our organization.</p><p><strong>Desired Candidate Profile</strong></p><p>To excel in this role, you should possess:</p><ul><li><strong>Education:</strong> A bachelor s degree in finance, Accounting, or a related field.</li><li><strong>Experience:</strong><ul><li>1-2 years of experience in the accounting field.</li><li>Prior experience in handling B2C, B2B, revenue assurance, and reporting is essential.</li></ul></li><li><strong>Technical Proficiency:</strong><ul><li>Experience with SAP or any other ERP system is a must.</li><li>Proficiency in MS applications (e.g., Excel, Word, Outlook) is also required.</li></ul></li><li><strong>Industry Knowledge (Preferred):</strong><ul><li>A Travel & Tourism industry background is preferred.</li><li>An intermediate understanding of the travel, tourism, & hospitality landscape in the region is beneficial.</li></ul></li><li><strong>Skills & Attributes:</strong><ul><li>Strong relationship management, negotiation, quantitative, and analytical skills.</li><li>Good ability to manage teams (even if not direct reports, implies strong coordination).</li><li>Fluent in written and spoken English.</li></ul></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Description: </b>Key Responsibilities Lead, manage, and motivate the Religious Tourism sales team to achieve monthly and annual sales targets. Develop and implement effective sales strategies for Hajj and Umrah programs. Monitor sales performance, KPIs, and conversion rates, and take corrective actions when needed. Build and maintain strong relationships with customers, travel agents, and strategic partners. Recruit, coach, train, and develop sales team members to enhance performance and productivity. Conduct regular sales meetings, performance reviews, and coaching sessions. Coordinate with Operations, Marketing, and Finance teams to ensure seamless service delivery. Prepare sales forecasts, business reports, and market analysis for management. Identify new business opportunities and contribute to market expansion. Ensure excellent customer service throughout the customer journey. Monitor market trends, competitor activities, and customer needs to maintain a competitive advantage. Ensure compliance with company policies and industry regulations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Qualifications </b>Bachelor's degree in Tourism, Business Administration, Marketing, Commerce, or a related field. 5 8 years of experience in Hajj & Umrah sales and the tourism industry. Minimum of 3 years in a Sales Supervisor, Team Leader, or Sales Manager role. Proven experience in managing Hajj & Umrah sales teams is mandatory. Required Skills Strong leadership and people management skills. Excellent sales planning and business development capabilities. Strong negotiation and relationship management skills. Ability to build sales forecasts and analyze performance metrics. Excellent communication, presentation, and coaching skills. Customer-focused with strong problem-solving abilities. Ability to work under pressure and achieve ambitious sales targets. Technical Skills Advanced proficiency in Microsoft Office, especially Excel. Experience using CRM systems. Familiarity with reservation and booking systems. Experience with sales reporting and performance tracking tools. Language Requirements Arabic: Native or Fluent. English: Very Good. Job Details Employment Type: Full-time. Work Mode: On-site. Working Hours: 8 hours per day (fixed or rotational shifts). Days Off: One day per week.</p><p></p></section>