Jobs in Tourism Sector in Egypt
6466 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>SCOPE</strong><br>The overall scope of the job includes serving food and beverages to guests in the assigned outlet, and providing a courteous, professional, efficient, and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.<br><strong>OVERALL OBJECTIVES</strong><br>The job of <strong>Restaurant Hostess</strong> is executed satisfactorily when:<br><ul><li>All rules & regulations are strictly adhered to within the hotel including the hotel’s policy on fire and safety as well as hygiene regulations including HACCP.</li><li>The service team is well managed, having delegated the appropriate tasks to the team members.</li><li>A High quality of product and service is maintained in the outlet.</li><li>The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times.</li></ul><br><strong>MAIN RESPONSIBILITIES</strong><br><ul><li>Responsible to Assistant Restaurant Manager / Restaurant Manager</li><li>Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and name tag at all times according to the hotel's dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.</li><li>A courteous, professional, and efficient service is provided at all times.</li><li>All duties and tasks are performed as per the tasks required at the outlet.</li><li>Be knowledgeable of all services and products offered by the hotel.</li><li>Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.</li><li>Have the knowledge and understanding to explain and perform up-selling all items offered by the department assigned as well as offering alternatives.</li><li>Monitor operating supplies, and equipment and reduce spoilage and wastage successfully.</li><li>Ensure that the place of work and surrounding area is kept clean and organized at all times.</li><li>Successfully perform opening and closing procedures established for the assigned outlet</li><li>Handle guest inquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.</li><li>Report guest complaints immediately to the supervisors and ensure follow-up is performed with the guest.</li><li>Be knowledgeable about operating the existing POS system based on the trained responsibility level assigned in the department.</li><li>Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.</li><li>Maintain a good rapport and work relations with staff in the assigned department and within the hotel.</li><li>Attend and contribute to all staff meetings, departmental training, and hotel-initiated training scheduled.</li><li>Undertake reasonable tasks and secondary duties as assigned by the Department Head.</li><li>Respond to any changes in the department as dictated by the hotel management.</li><li>Assist in carrying out scheduled inventories of products and operating equipment.</li><li>Perform any other assigned reasonable duties and responsibilities as assigned. </li><li>Project at all times a positive and motivated attitude and exercise self-control.</li><li>Maintain and update the restaurant's guest history.</li><li>Maintain a legible and up-to-date reservation book.</li><li>Maintain and coordinate the printing of the respective restaurant menus.</li><li>Maintain excellent communication with all related departments i.e</li><li>Guest Services and Concierge departments</li><li>Restaurant Reservations</li><li>All other F&B outlets, In-Room dining, and Banquet Service</li></ul>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. <br> </div>
The ideal candidate has a passion for food and beverage, a genuine ability to connect with guests and staff alike, and brings the core value of 'TEAM' to the restaurant. A natural leader, you are responsible for maintaining the highest levels of hospitality while leading service on the floor. <br> Responsibilities<br>Supervise day-to-day activities and assist in the food and beverage outlets Create innovative programs and promotions that drive revenue through increased guest patronage Aid in all financial budgeting operations to maximize profitability<br><br>Qualifications<br>At least 1-2 years' of full-service restaurant management Flexibility in working hours and a willingness to cover shifts as needed Ability to multi-task, organize, and prioritize work
The ideal candidate has a passion for food and beverage, a genuine ability to connect with guests and staff alike, and brings the core value of 'TEAM' to the restaurant. A natural leader, you are responsible for maintaining the highest levels of hospitality while leading service on the floor. <br> Responsibilities<br>Supervise day-to-day activities and assist in the food and beverage outlets Create innovative programs and promotions that drive revenue through increased guest patronage Aid in all financial budgeting operations to maximize profitability<br><br>Qualifications<br>At least 1-2 years' of full-service restaurant management Flexibility in working hours and a willingness to cover shifts as needed Ability to multi-task, organize, and prioritize work
Company Description<br> <br>Country Hills is a leading restaurant management company committed to delivering exceptional dining experiences. Known for innovative concepts and uncompromising quality standards, Country Hills focuses on operational excellence to ensure customer satisfaction. We pride ourselves on creating warm, welcoming atmospheres for our guests while offering top-tier service and dining experiences. Our team is dedicated to maintaining the highest standards in food and hospitality.<br> Role Description<br> <br>The Restaurant Manager is a full-time, on-site role based in Al Jizah, Egypt. This position involves overseeing daily restaurant operations, ensuring high levels of customer satisfaction, managing staff hiring and training, maintaining food and beverage quality, and fostering a strong team environment. Additional responsibilities include handling customer service concerns, coordinating schedules, and ensuring compliance with health and safety standards.<br> Qualifications<br> <br>Strong background in Customer Satisfaction and Customer Service to ensure a welcoming and enjoyable dining experience for guests. Proven ability in Hiring and training staff to maintain a skilled and cohesive team. Excellent Communication skills for coordinating with staff and addressing customer needs effectively. Experience in the Food & Beverage industry with a thorough understanding of operations, standards, and trends. Strong leadership and team management skills to motivate and guide employees effectively. Knowledge of health and safety regulations within the restaurant industry. Previous experience as a Restaurant Manager or in a similar leadership role is highly preferred. Flexibility, problem-solving skills, and an ability to thrive in a fast-paced environment are essential.
Company Description Granada Restaurant & Pub is a fine dining destination specializing in international cuisine, offering guests an elevated culinary and hospitality experience. The restaurant focuses on high-quality ingredients, refined dishes, and a welcoming atmosphere that appeals to both local guests and international visitors. With a commitment to attentive service and memorable dining, Granada Restaurant & Pub aims to create a sophisticated yet relaxed environment. Team members are encouraged to uphold high standards of professionalism, teamwork, and guest care. Role Description The Assistant Restaurant Manager is a full-time, on-site role based in Hurghada. This position supports the Restaurant Manager in daily operations, including supervising front-of-house staff, overseeing service quality, and ensuring an exceptional guest experience throughout each shift. Responsibilities include coordinating reservations and seating, monitoring dining room flow, responding promptly to guest feedback or concerns, and maintaining service standards aligned with fine dining expectations. The role also involves assisting with staff scheduling, training, and performance oversight, as well as supporting inventory control, basic cost management, and collaboration with the kitchen team to ensure smooth food and beverage service. The Assistant Restaurant Manager is expected to lead by example on the floor, foster a positive team culture, and uphold health, safety, and hygiene regulations. Qualifications Strong customer-facing abilities, including Customer Service and Customer Satisfaction skills, with a focus on creating a welcoming and professional guest experience. Solid Food & Beverage knowledge, especially in fine dining and international cuisine, with the ability to guide guests and support staff on menu and pairing recommendations. Effective Communication skills, including clear verbal communication, active listening, and the ability to coordinate smoothly with both front-of-house and back-of-house teams. Experience in Hiring and onboarding staff, including participation in interviews, training, and coaching to maintain service standards. Previous experience in restaurant or hospitality supervision or management, ideally in a fine dining environment. Strong organizational and problem-solving abilities, with attention to detail and the capacity to manage multiple tasks during busy service periods. Knowledge of basic restaurant administration, including scheduling, inventory support, and adherence to health, safety, and sanitation regulations. Ability to work flexible hours, including evenings, weekends, and holidays, as required by restaurant operations. Proficiency in English; additional language skills are an advantage, particularly for serving international guests.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced Hostess who shares our passion for excellence and is enthusiastic about creating the ultimate experience.</p><p>The Hostess is the first interaction for guests in our Restaurants and is the designer of memorable experiences. This role is dedicated to providing exceptional quality and service to our guests.</p><p>What you will do:</p><ul><li>Welcome guests and provide exceptional service during their dining experience in collaboration with a team of servers.</li><li>Manage the host stand, review the reservation book, and make recommendations as to the setup of the table sections.</li><li>Ensure the cleanliness of each section of the dining rooms and make necessary improvements, as well as check each table before opening to ensure its proper setting.</li><li>Develop a complete working knowledge of the menus, menu ingredients, and restaurant information.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>One to two years previous experience in a Food & Beverage outlet; previous employment experience within a luxury hotel is considered an asset.</p><p>Ability to operate computer equipment and other food & beverage computer systems.</p><p>Strong communication skills .</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>SCOPE The overall scope of the job includes serving food and beverages to guests in the assigned outlet, and providing a courteous, professional, efficient, and flexible service consistent with the standards of the hotel and in line with Kempinski s DNA values in order to encourage sales and maximize guest satisfaction. OVERALL OBJECTIVES The job of Restaurant Hostess is executed satisfactorily when: All rules & regulations are strictly adhered to within the hotel including the hotel s policy on fire and safety as well as hygiene regulations including HACCP. The service team is well managed, having delegated the appropriate tasks to the team members. A High quality of product and service is maintained in the outlet. The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times. MAIN RESPONSIBILITIES Responsible to Assistant Restaurant Manager / Restaurant Manager Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and name tag at all times according to the hotel's dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times. A courteous, professional, and efficient service is provided at all times. All duties and tasks are performed as per the tasks required at the outlet. Be knowledgeable of all services and products offered by the hotel. Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned. Have the knowledge and understanding to explain and perform up-selling all items offered by the department assigned as well as offering alternatives. Monitor operating supplies, and equipment and reduce spoilage and wastage successfully. Ensure that the place of work and surrounding area is kept clean and organized at all times. Successfully perform opening and closing procedures established for the assigned outlet Handle guest inquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors. Report guest complaints immediately to the supervisors and ensure follow-up is performed with the guest. Be knowledgeable about operating the existing POS system based on the trained responsibility level assigned in the department. Understand and strictly adhere to the rules & regulations established in the hotel s policy manual and the hotel s policy on fire, hygiene, health & safety. Maintain a good rapport and work relations with staff in the assigned department and within the hotel. Attend and contribute to all staff meetings, departmental training, and hotel-initiated training scheduled. Undertake reasonable tasks and secondary duties as assigned by the Department Head. Respond to any changes in the department as dictated by the hotel management. Assist in carrying out scheduled inventories of products and operating equipment. Perform any other assigned reasonable duties and responsibilities as assigned. Project at all times a positive and motivated attitude and exercise self-control. Maintain and update the restaurant's guest history. Maintain a legible and up-to-date reservation book. Maintain and coordinate the printing of the respective restaurant menus. Maintain excellent communication with all related departments i.e Guest Services and Concierge departments Restaurant Reservations All other F&B outlets, In-Room dining, and Banquet Service Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Language: Ability to work and communicate in a multinational environment Local language excellent oral and written skills. English excellent oral and written skills. Additional language beneficial. Competencies: Ability to work as part of a team, thrive under pressure in challenging circumstances and come up with proactive, rational solutions. Excellent written and verbal communication skills. Excellent organizational and time management skills. Applies a professional, confidential and ethical approach at all times. Works in a safe, prudent and organized manner. TECHNICAL COMPETENCIES: Computer literacy adapted to the field of training: Ability to operate computer and office equipment. Proficiency in Excel and Word is beneficial. INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially: Passionate for Food & Beverage People Oriented Passionate for European luxury Entrepreneurial Straightforward Sense of responsibility Team player Analytical thinker Flexible and reliable Tolerant and open minded Works well under pressure EXPERIENCE: To fill the position, the following is required: Experience in an F&B service role.</p><p></p></section>
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<ul>
<li>Monitor all CCTV cameras and surveillance systems throughout the hotel to ensure the safety and security of guests, employees, visitors, and hotel property.</li>
<li>Observe and report any suspicious activities, security breaches, or unusual incidents to the Security Supervisor immediately.</li>
<li>Maintain continuous surveillance of all assigned camera systems during the shift without interruption.</li>
<li>Record, document, and report all security incidents accurately and in a timely manner.</li>
<li>Retrieve, review, and preserve CCTV footage when requested by authorized management or for investigation purposes.</li>
<li>Ensure that all CCTV equipment, monitors, recording devices, and related systems are functioning properly and report any faults immediately.</li>
<li>Maintain confidentiality of CCTV footage and security-related information at all times.</li>
<li>Assist security officers by providing real-time information during emergencies, incidents, or investigations.</li>
<li>Monitor fire alarm systems, access control systems, and other security monitoring systems where applicable.</li>
<li>Ensure all CCTV recordings are stored and archived according to hotel policies and legal requirements.</li>
<li>Keep accurate logs of incidents, equipment status, maintenance requests, and daily activities.</li>
<li>Report any unauthorized access to restricted areas or suspicious behavior observed through the CCTV system.</li>
<li>Coordinate with Security Supervisors and other departments during emergencies or security incidents.</li>
<li>Comply with all hotel security procedures, emergency response plans, and safety regulations.</li>
<li>Ensure the CCTV Control Room is kept clean, secure, and organized at all times.</li>
<li>Use all communication equipment such as telephones, radios, and intercom systems professionally and for official purposes only.</li>
<li>Protect all hotel information and refrain from sharing security-related information with unauthorized persons.</li>
<li>Participate in emergency drills, security training, and departmental meetings as required.</li>
<li>Continuously improve knowledge of CCTV systems, security procedures, and surveillance technology.</li>
<li>Carry out all responsibilities related to the hotel's quality management, health and safety, and environmental management systems.</li>
<li>Perform any other duties assigned by the Security Supervisor, Security Manager, or Hotel Management that are related to the position.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li><strong>Education:</strong> At least a high school diploma.</li>
<li><strong>Experience:</strong> At least 2 years of work experience in the related field. Experience in the industry is an asset.</li>
<li><strong>Foreign language:</strong> Not required.</li>
<li><strong>Courses and training:</strong> Prior attendance in courses and seminars in the related field.</li>
<li><strong>Computer literacy:</strong> Not required.</li>
<li><strong>Skills:</strong> Expected to use basic tools and equipment related to the job. Expected to perform simple, specific and standard tasks that are generally repetitive.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.<br>
Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>At <strong>voco Cairo Arabella Plaza</strong>, the very first voco in Egypt, we believe that exceptional dining experiences are created through outstanding leadership, passionate teams, and memorable guest service.</span></span></p><br><p><span><span>We are seeking an experienced, guest-focused, and dynamic <strong>Restaurant Manager</strong> to lead our speciality restaurant operations and deliver exceptional dining experiences that reflect the unique voco personality and IHG service standards.</span></span></p><br><p><span><span><strong>A little taste of your day-to-day</strong></span></span></p><br><p><span><span>Every day is different at IHG, but you'll mostly be:</span></span></p><br><ul><li><span><span>Managing the day-to-day operations of the speciality restaurant, ensuring smooth and efficient service.</span></span></li><li><span><span>Leading, coaching, and developing the restaurant team to deliver exceptional guest experiences.</span></span></li><li><span><span>Maintaining the highest standards of food quality, service, cleanliness, and hygiene in line with IHG brand standards.</span></span></li><li><span><span>Monitoring guest satisfaction, responding promptly to feedback, and implementing continuous improvements.</span></span></li><li><span><span>Driving restaurant sales through effective upselling, promotions, and guest engagement initiatives.</span></span></li><li><span><span>Controlling operating expenses, inventory, and beverage costs while minimizing waste.</span></span></li><li><span><span>Working closely with the Kitchen, Events, Sales, and Marketing teams to deliver successful promotions and special events.</span></span></li><li><span><span>Ensuring compliance with health, safety, food safety, and licensing regulations.</span></span></li><li><span><span>Conducting regular training sessions to enhance product knowledge, service skills, and guest engagement.</span></span></li><li><span><span>Taking full responsibility for the evening operations and all night events hosted at the specialty restaurant, ensuring seamless execution, exceptional guest experiences, and effective coordination with all operational departments.</span></span><br> </li></ul><p><span><span><strong>What we need from you</strong></span></span></p><br><ul><li><span><span>Bachelor’s degree in hospitality management, Hotel Management, or a related field is preferred.</span></span></li><li><span><span>Minimum of 3–5 years' experience in a Restaurant Manager or Assistant Restaurant Manager role within a luxury/ upscale hotel.</span></span></li><li><span><span>Strong leadership, coaching, and team development skills.</span></span></li><li><span><span>Excellent knowledge of Food & Beverage operations, financial management, and cost control.</span></span></li><li><span><span>Strong guest service mindset with excellent problem-solving abilities.</span></span></li><li><span><span>Ability to work in a fast-paced environment while maintaining attention to detail.</span></span></li><li><span><span>Excellent communication skills in both English and Arabic.</span></span><br> </li></ul><p><span><span><strong>What We Offer:</strong></span></span></p><br><p><span><span>We give our people everything they need to succeed, from a competitive salary that rewards all their hard work to a wide range of benefits designed to help them live their best work life – including a full uniform, impressive room discounts, and some of the best training in the business.</span></span></p><br><p><span><span>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.</span></span></p><br><p><span><span>IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. </span></span></p><br><p><span><span><strong>So, join us and you’ll become part of our ever-growing global family.</strong></span></span></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Company Description Icon Hospitality Egypt is a fast-growing hospitality group known for vibrant, high-energy dining concepts in premium locations. The group operates standout venues including Sangria & Tequila in New Cairo, 25 at Fairmont Nile City Hotel, and Sangria & Mokhito in El Sahel, with additional upscale destinations in the pipeline. Icon Hospitality focuses on delivering memorable guest experiences that go beyond food and drink, creating lively atmospheres and distinctive social settings. Team members join a dynamic environment that values creativity, service excellence, and genuine hospitality. Role Description This is a full-time, on-site Restaurant Reservations Agent role based in New Cairo. The Restaurant Reservations Agent will handle incoming reservation requests via phone, messaging platforms, and online booking systems, ensuring accurate and timely confirmations. The role includes managing reservation schedules and guest lists, optimizing table allocation to maximize capacity while maintaining service quality. The agent will respond to guest inquiries, provide information about menus, special events, and policies, and support any special requests or occasions. Daily tasks also involve coordinating with the host/hostess and service teams, updating reservation changes or cancellations, maintaining organized records, and upholding Icon Hospitality’s standards for guest service and professionalism. Qualifications Strong customer service and guest relations skills, with a friendly, professional, and solution-oriented approach. Excellent verbal and written communication skills. Comfort using reservation systems, messaging apps, and standard office software; quick to learn new digital tools. Strong organizational and time management abilities, with attention to detail and accuracy in handling bookings and guest information. Ability to work on-site in New Cairo during shifts that may include evenings, weekends, and holidays. Previous experience in hospitality, front-of-house, call center, or customer support is preferred but not mandatory.<br>High school diploma or equivalent required; further education in hospitality or related fields is a plus.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team Handles employee questions and concerns. Monitors employees to ensure performance expectations are met. Provides feedback to employees based on observation of service behaviors. Assists in supervising daily shift operations. Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations Ensures all employees have proper supplies, equipment and uniforms. Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. Ensures compliance with all restaurant policies, standards and procedures. Monitors alcohol beverage service in compliance with local laws. Manages to achieve or exceed budgeted goals. Performs all duties of restaurant employees and related departments as necessary. Opens and closes restaurant shifts. Providing Exceptional Customer Service Interacts with guests to obtain feedback on product quality and service levels. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Encourages employees to provide excellent customer service within guidelines. Handles guest problems and complaints, seeking assistance from supervisor as necessary. Strives to improve service performance. Sets a positive example for guest relations. Assists in the review of comment cards and guest satisfaction results with employees. Meets and greets guests. Conducting Human Resource Activities Supervises on-going training initiatives. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position. Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Restaurant Manager.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p><p></p></section>
Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Monitor all CCTV cameras and surveillance systems throughout the hotel to ensure the safety and security of guests, employees, visitors, and hotel property. Observe and report any suspicious activities, security breaches, or unusual incidents to the Security Supervisor immediately. Maintain continuous surveillance of all assigned camera systems during the shift without interruption. Record, document, and report all security incidents accurately and in a timely manner. Retrieve, review, and preserve CCTV footage when requested by authorized management or for investigation purposes. Ensure that all CCTV equipment, monitors, recording devices, and related systems are functioning properly and report any faults immediately. Maintain confidentiality of CCTV footage and security-related information at all times. Assist security officers by providing real-time information during emergencies, incidents, or investigations. Monitor fire alarm systems, access control systems, and other security monitoring systems where applicable. Ensure all CCTV recordings are stored and archived according to hotel policies and legal requirements. Keep accurate logs of incidents, equipment status, maintenance requests, and daily activities. Report any unauthorized access to restricted areas or suspicious behavior observed through the CCTV system. Coordinate with Security Supervisors and other departments during emergencies or security incidents. Comply with all hotel security procedures, emergency response plans, and safety regulations. Ensure the CCTV Control Room is kept clean, secure, and organized at all times. Use all communication equipment such as telephones, radios, and intercom systems professionally and for official purposes only. Protect all hotel information and refrain from sharing security-related information with unauthorized persons. Participate in emergency drills, security training, and departmental meetings as required. Continuously improve knowledge of CCTV systems, security procedures, and surveillance technology. Carry out all responsibilities related to the hotel's quality management, health and safety, and environmental management systems. Perform any other duties assigned by the Security Supervisor, Security Manager, or Hotel Management that are related to the position. <br><br>Qualifications<br><br>Education: At least a high school diploma. Experience: At least 2 years of work experience in the related field. Experience in the industry is an asset. Foreign Language: Not required. Courses and Training: Prior attendance in courses and seminars in the related field. Computer Literacy: Not required. Skills: Expected to use basic tools and equipment related to the job. Expected to perform simple, specific and standard tasks that are generally repetitive. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done.</p>
<p>Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.</p>
<p>Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world.</p>
<p>Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>