Jobs in Tourism Sector in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>To ensure that each food and beverage outlet and banquet is managed successfully as an independent profit center.</li><li>To ensure that each outlet is managed by a Management Team (Outlet Manager) who are totally accountable for their profitability.</li><li>To co‑ordinate the formulation of the Annual Operating Budget in determining outlet projected revenues and expenses, operating equipment and FF&amp;E requirements in line with the compilation of the Annual Business Plan.</li><li>To monitor all costs and recommend measures to control them.</li><li>To ensure that the Department Operational Budget is strictly adhered to.</li><li>To ensure that all the outlets and banquet is managed efficiently according to the established concept statements.</li><li>To ensure that the minimum operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual.</li><li>To represent the Food and Beverage Department on the hotel's Executive Committee.</li></ul><br>Qualifications<br><br><p>Minimum three years experience required&nbsp;</p><br><p>Managerial Skills&nbsp;</p><br><p>Communication Skills&nbsp;</p><br><p>Leadership Skills&nbsp;</p><br><p>Fluent at English&nbsp;&nbsp;</p><br><p>Luxury Attitude&nbsp;</p><br><p>Egyptian nationality</p><br><br>Additional Information<br><br><p>experience is an asset<br>Prior experience working with Opera or a related system<br>Strong interpersonal and problem solving abilities<br>Fluency in English, additional languages are a plus</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p> <p> <strong>About the Job:</strong> </p> <p> </p> <p>The role holder will be responsible for Coordinating and liaising with hotels and suppliers to effectively fulfill all booking and customer requests and handling assigned transactions following agreed SOP to guarantee consistency and meeting of department requirements, adhering to all KPIs metrics and work on achieving all communicated target. <br> <br> </p> <p> <strong>Responsibilities: </strong> </p> <p> </p> <ul> <li>Manage day-to-day online accommodation operations across multiple platforms in line with the daily operational plan.</li> <li>Review and handle assigned bookings, ensuring accuracy, timely confirmation and compliance with operational standards.</li> <li>Confirm hotel bookings through hotel extranets or direct coordination with hotel partners and suppliers and update confirmation details (including HCN) accurately in the system.</li> <li>Maintain and update hotel inventory, rates, promotions, and availability on hotel extranet systems to ensure alignment with business requirements.</li> <li>Monitor online accommodation performance and address discrepancies related to bookings, rates or availability.</li> <li>Coordinate with hotels, suppliers, and internal teams to resolve booking, rate, availability or operational discrepancies in a timely manner.</li> <li>Ensure compliance with operational standards, timelines and quality expectations.</li> <li>Handle operational challenges efficiently while working under pressure and tight deadlines.</li> </ul> <p> </p> <p> <strong>Requirements: </strong> </p> <p> </p> <ul> <li>Bachelor s degree in Tourism, Hospitality, Business Administration or related field.</li> <li>2 5 years in tourism/hospitality, including at least 1 year in online accommodation operations.</li> <li>Experience with OTAs, bedbanks and hotel extranet systems.</li> <li>Strong command of English, both spoken and written.</li> <li>Excellent communication, problem-solving and stakeholder management skills.</li> <li>Ability to work under pressure, meet deadlines and manage multiple tasks efficiently.</li> <li>Customer- and partner-oriented mindset with strong attention to detail.</li> </ul> <p> </p> <div> <div> <div> <div> <div> <div> <p><br></p></div></div></div></div></div></div></div></section>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>We're looking for an energetic and customer-focused server to join our dynamic team in Cairo, Egypt. In this role, you'll be the face of our establishment, delivering exceptional service and creating memorable dining experiences for our guests. You'll work in a collaborative environment where your attention to detail, efficiency, and genuine care for customer satisfaction directly contribute to our success. This position offers the opportunity to grow your hospitality skill set while working alongside a supportive and inclusive team.</p> <ul> <li>Greet and seat guests in a warm, professional, and welcoming manner</li> <li>Take accurate food and beverage orders while demonstrating comprehensive knowledge of menu items, daily specials, and preparation methods</li> <li>Serve food and beverages promptly and efficiently, ensuring quality presentation and guest satisfaction</li> <li>Maintain properly set and organized tables throughout service periods</li> <li>Process payments accurately and handle cash and credit card transactions with integrity</li> <li>Collaborate effectively with kitchen and support staff to ensure timely food preparation and seamless service delivery</li> <li>Address guest inquiries, concerns, and special requests with courtesy, empathy, and problem-solving skills</li> <li>Maintain a clean, organized, and hygienic dining area in compliance with all food safety standards</li> <li>Perform side work duties including restocking supplies, cleaning stations, and preparing the dining space</li> <li>Adapt professionally to varying environmental conditions, including Cairo's warm climate</li> <li>Demonstrate flexibility in scheduling and willingness to support team members during peak service times</li> </ul> <h4>Qualifications</h4> <ul> <li>Good English communication skills, both verbal and written</li> <li>Strong knowledge of food and beverage service techniques and etiquette</li> <li>Proven ability to thrive in fast-paced, high-pressure environments</li> <li>Solid basic math skills for handling financial transactions accurately</li> <li>Exceptional teamwork and collaboration abilities with diverse team members</li> <li>Strong time management and multitasking skill set</li> <li>Physical stamina to stand, walk, and remain active for extended periods</li> <li>Food handling certification (may be required based on local regulations)</li> <li>Previous experience in food service, hospitality, or customer-facing roles (preferred)</li> <li>Familiarity with local Egyptian cuisine and cultural dining customs (beneficial)</li> <li>Professional appearance and grooming standards</li> <li>Strong problem-solving abilities and adaptability to changing situations</li> <li>Excellent listening skills and genuine interest in guest satisfaction</li> </ul> <h4>Additional information</h4> <p>Our commitment to diversity & inclusion:<br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>We are seeking an enthusiastic and detail-oriented Commis Pastry to join our culinary team in Cairo, Egypt. In this role, you will work alongside our experienced pastry chefs to prepare high-quality pastries, cakes, and baked goods while maintaining the highest standards of food safety and presentation. This is an excellent opportunity to develop your pastry skills in a collaborative, supportive kitchen environment where your contributions directly impact our guests' experience.</p> <p><strong>Responsibilities include:</strong><br> <li>Prepare pastry doughs, batters, and fillings according to established recipes and procedures with precision and consistency</li> <li>Assist in the production of cakes, tarts, pastries, and other baked goods, ensuring quality uniformity across all items</li> <li>Maintain accurate measurements and follow recipes meticulously to achieve consistent results</li> <li>Operate pastry equipment safely and efficiently, including ovens, mixers, and specialized pastry tools</li> <li>Organize and maintain the pastry station, ensuring all ingredients and tools are properly stored, labeled, and accessible</li> <li>Monitor baking times and temperatures to achieve optimal results and prevent waste</li> <li>Assist with pastry decoration, plating, and presentation to meet our aesthetic and quality standards</li> <li>Maintain strict food safety and hygiene standards in all pastry preparation areas at all times</li> <li>Support the pastry team with inventory management, tracking supplies, and communicating ordering needs</li> <li>Collaborate effectively with kitchen staff to ensure timely delivery of pastry items to service</li> <li>Adapt to dietary requirements and allergen management protocols as directed by the pastry chef</li> <li>Contribute to a positive, inclusive team environment through open communication and willingness to support colleagues</li> </p> <h4>Qualifications</h4> <p><li>Minimum primary school education</li> <li>Minimum 1 year of relevant experience in a pastry, baking, or similar culinary role</li> <li>Oral proficiency in English language</li> <li>Strong attention to detail with a service-oriented mindset</li> <li>Demonstrated ability to work effectively and contribute positively in a team environment</li> <li>Self-motivated, energetic, and eager to learn new techniques and skills</li> <li>Professional presentation and grooming standards at all times</li> <li>Ability to work efficiently under pressure while maintaining quality standards</li> <li>Physical stamina to stand for extended periods and perform repetitive tasks</li> <li>Strong time management and organizational skills</li> <li>Knowledge of food safety and hygiene protocols</li> <li>Willingness to adapt to dietary requirements and allergen management procedures</li> <li>Excellent communication skills and collaborative approach to problem-solving</li> </p> <h4>Additional information</h4> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

Company Description ZORO MISR is the world’s first fully integrated digital tourism platform, specializing in Egyptian tourism. We help travelers book personalized and unforgettable experiences across excursions, activities, transportation, and car rentals. Our team of local guides and tourism experts work around the clock to enhance the travel experience, ensuring seamless planning from start to finish. ZORO MISR is committed to delivering exceptional travel services to customers worldwide.<br> Role Description This is a full-time, on-site role located in Qesm El Maadi for a Business Development Manager. The Business Development Manager will be responsible for identifying new business opportunities, building and maintaining client relationships, and developing strategies to meet market demands. Key responsibilities include driving revenue growth, analyzing market trends, overseeing sales pipelines, and collaborating with internal teams to deliver customer-focused solutions.<br> Qualifications Strong skills in Business Development, Relationship Management, and Strategic Planning Experience in Market Analysis, Revenue Growth Planning, and Opportunity Identification Exceptional Communication, Negotiation, and Networking abilities Proficient in Sales Pipeline Management and Account Management Proven track record in meeting or exceeding sales targets and KPIsAbility to work collaboratively with cross-functional teams Bachelor’s degree in Business Administration, Marketing, or a related field Knowledge of the tourism industry and local markets is a strong advantage Fluency in English and Arabic is highly beneficial

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p><strong>Education:</strong> At least a technical high school or equivalent diploma.<br> <strong>Experience:</strong> At least 5 years of related work experience.<br> <strong>Foreign language:</strong> Not required.<br> <strong>Courses and training:</strong> Not required.<br> <strong>Computer literacy:</strong> Knowledge of basic applications is an asset.<br> <strong>Skills:</strong> Expected to efficiently use tools, devices and equipment related to the job.</p> <h4>Qualifications</h4> <ul> <li>Responsible for all operations related to the hotel’s Garden Department, both inside and outside of the facility.</li> <li>Organise the facility’s indoor and outdoor landscaping, care and ensure the team cares for the grass and all types of plants according to the proper techniques (pesticide and fertiliser application and irrigation), and create a natural environment in which guests can relax.</li> <li>Monitor the work carried out and audit his/her team according to the Technical Manager’s instructions and provide information.</li> <li>Carry out the general landscaping of the garden.</li> <li>Control the expenses of the Garden Department.</li> <li>Audit the gardeners according to their daily and weekly work schedules.</li> <li>Produce flowers and plants according to the annual and seasonal production targets.</li> <li>Deliver professional training to the gardeners in line with the instructions and attend trainings.</li> <li>Ensure that employees in the Garden Department work in a coherent and systematic manner.</li> <li>Address the issues of departmental employees and try to find solutions.</li> <li>Identify the training needs of departmental employees and inform the Technical Manager.</li> <li>Motivate employees by creating a convenient atmosphere in the department.</li> <li>Control the work carried out in the greenhouses and indoor plants.</li> <li>Ensure and control the maintenance of the equipment used in the Garden Department.</li> <li>Monitor work such as irrigation, lawn mowing, and fertiliser application, and ensure they are done according to the proper techniques.</li> <li>Carry out all responsibilities related to the quality management systems implemented at the facilities.</li> <li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Seaside glamour on the Egyptian Riviera; with Egyptian underpinnings and a sleek waterfront setting, our resort-style hotel embodies modern Alexandria and its unique cosmopolitan flare. On one side, the Mediterranean Sea glistens in the sun; on the other, a dynamic metropolis buzzes with life. This stunning resort-style hotel opened in June 2007 and has a combination of classic hotel design and modern and contemporary beach suites and villas. Our hotel is connected to a shopping mall. It has 154 rooms including 31 suites, 30 beach suites and 6 villas with private pools, a private beach, a sea water infinity beach pool and a heated indoor pool, spa and fitness center, and 10 food and beverage venues including an open-air 350 seat beach restaurant.</p> <h4>About the role</h4> <p>Four Seasons Hotel Alexandria is seeking a Guest Experience Agent to join our dynamic team. We are looking for someone with excitement and dedication in serving our guests, with a high level of professionalism and passion.</p> <h4>What you will do</h4> <li>The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.</li> <li>The ability to welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures.</li> <li>The ability to interact with the guest and manage the guest preferences to enhance the guest experience in general.</li> <li>The ability to communicate with other departments any concerns for guests, and ensure a seamless stay all over the hotel and beach suites.</li> <li>The ability to quote and be familiar with room and rate availability for current and future dates.</li> <li>The ability to perform all duties of the reception, concierge, PBX and retail shop sales agents when needed.</li> <li>The ability to accept reservations, changes and cancellations in the absence of reservations staff.</li> <li>The ability to assist in escorting VIPs and return guests to their rooms as requested.</li> <li>The ability to work closely with the reception, concierge and guest services staff to coordinate the efficient handling of guest arrival and follow up on guest requests.</li> <h4>What you bring</h4> <li>Excellent communication skills, both verbal and written.</li> <li>Written, spoken and reading proficiency in the English language.</li> <li>Ability to maintain attention to detail and accuracy in a fast-paced environment.</li> <h4>What we offer:</h4> <li>Competitive salary, wages, and a comprehensive benefits package.</li> <li>Excellent training and development opportunities.</li> <li>Complimentary accommodation at other Four Seasons Hotels and Resorts.</li> <li>Complimentary dry cleaning for employee uniforms.</li> <li>Complimentary employee meals.</li> <li>Medical, dental, and vision insurance.</li> <h4>Schedule & Hours:</h4> <p>This is a full-time position. Candidates will need to work a flexible schedule including mornings, evenings, weekends, and holidays.</p></p><p></p>

<ul><li><p>Entering data from source documents within time limits</p></li><li><p>Compiling, verifying accuracy and sorting information to prepare source data for computer entry</p></li><li><p>Reviewing data for deficiencies or errors, correcting any incompatibilities and checking the output</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Presentable.</p></li><li><p>Bachelor Degree</p></li><li><p>Communication Skills</p></li><li><p>Good command of English language.</p></li><li><p>Familiarity with administrative duties</p></li><li><p>Experience with MS Office and data programs</p></li><li><p>Proven data entry work experience, as a Data entry operator or Office clerk</p></li><li><p>Fast typing skills</p></li><li><p>1-2 year experience</p></li><li><p>Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)</p></li></ul><p></p>

<p><h4>Company description</h4> <p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p> <p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p> <p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El Sheikh and 9 km from Sharm El Sheikh.</p> <h4>Job description</h4> <ul> <li>Responsible to receive guests in any outlet and escort them to tables by standard way.</li> <li>Assigned to work in bars or restaurant.</li> <li>Inform customers about order alternatives and encourage the sales of targeted services.</li> <li>Deliver maximum service in each unit, keeping in line with service rules.</li> <li>Maintain any personal belongings of customers left in the workstation and hand such belongings over to supervisors.</li> <li>Comply with the departmental instructions and procedures published by the F&B Department.</li> <li>Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.</li> <li>Comply with operational rules.</li> <li>Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.</li> <li>Attend the orientation training.</li> <li>Undergo two performance assessments each year.</li> <li>Strive to achieve 100% customer satisfaction.</li> </ul> <h4>Qualifications</h4> <ul> <li>Education: At least a high school or vocational diploma.</li> <li>Experience: At least 2 years of experience in the industry.</li> <li>Foreign language: English is required.</li> <li>Courses and training: Vocational trainings and seminars.</li> <li>Computer literacy: Not required.</li> <li>Skills: Basic knowledge of the products and services in the related field.</li> </ul></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage offering phenomenal service.</p> <h4>About the role</h4> <p>The Director of Public Relations and Marketing is a strategic leader within the property team, responsible for shaping and executing integrated communications and marketing strategies that elevate the property’s positioning, strengthen brand equity, and drive measurable commercial impact. Reporting to the Commercial Director, this role leads media relations, reputation management and crisis communications, marketing communications, social and influencer engagement, and digital performance marketing, including paid media and SEO.</p> <h4>What you will do</h4> <li>Lead, coach, and develop PR and Marketing team members; foster a culture of collaboration, continuous learning, and high-quality execution.</li> <li>Build cross-functional partnerships with Operations, Sales, Revenue Management, and Finance to align messaging, experience delivery, and commercial priorities.</li> <li>Collaborate with Regional and Corporate Commercial teams to integrate property initiatives into broader brand priorities and campaigns.</li> <li>Act as a key strategic partner on property, ensuring communications efforts advance both brand equity and measurable commercial outcomes.</li> <li>Demonstrate strong stakeholder management skills, fostering alignment and trust across property leadership, regional teams, global partners, and external agencies.</li> <li>Serve as the property’s positioning champion, ensuring awareness, understanding, and engagement with the property’s positioning across all employees.</li> <li>Develop and lead the annual PR and Marketing strategy and supporting channel plans aligned with commercial goals and property priorities.</li> <li>Lead the creation and execution of the integrated marketing and communications calendar, including campaign plans, global brand initiatives, and on-property activations and F&B promotions.</li> <li>Identify and analyze seasonal trends, key moments, priority feeder markets, and target audiences to inform annual marketing and campaign planning.</li> <li>Apply market intelligence, consumer trends, guest insights, and competitive analysis to guide positioning and data-driven decision-making. Adjust strategies as market conditions evolve.</li> <li>Together with the Commercial Director, oversee the planning, allocation, and tracking of media, digital, promotion and related investment within the property’s P&L, ensuring budgets across paid, owned and earned channels, including content, are optimized to maximize campaign impact, strengthen ROI, and drive growth.</li> <h4>What you bring</h4> <li>Strong leadership and ability to inspire and develop high-performing teams.</li> <li>Exceptional stakeholder management and influencing skills across diverse internal and external audiences.</li> <li>Collaborative approach with skill in building solid relationships across property and external stakeholders.</li> <li>Strategic mindset combined with strong tactical execution capability.</li> <li>Excellent written and verbal communication skills.</li> <li>In-depth understanding of affluent consumer behavior and luxury brand standards.</li> <li>Ability to interpret market intelligence and consumer insights to inform strategy and positioning.</li> <li>Expertise in integrated PR and marketing strategies across paid, owned, and earned channels.</li> <li>Proficiency in reputation management and crisis communications.</li> <li>Comprehensive knowledge of media landscape, and best practices locally and in key feeder markets.</li> <li>Understanding of social and digital channels, including owned social, SEO, PPC, paid social, display, and programmatic, with awareness of emerging trends and technologies.</li> <h4>What we offer:</h4> <li>Competitive salary, wages, and a comprehensive benefits package.</li> <li>Excellent training and development opportunities.</li> <li>Employee discount for stays at any Four Seasons worldwide.</li> <li>Complimentary dry cleaning for employee uniforms.</li> <li>Complimentary employee meals.</li> <h4>Schedule & hours:</h4> <p>Full time</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p>&nbsp;*&nbsp; Responsible for specific stations in the bars, delivers food and beverage services to customers, possesses the related knowledge, and always present at his/her station.</p><br><p>*&nbsp; Take and serve guest orders promptly and according to service manual, including offering information about daily specials, soups, drinks to guests. Explain to guests as requested the menu items, their garnish, contents and preparation methods.</p><br><p>*&nbsp; Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.</p><br><p>*&nbsp; Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process</p><br><p>*&nbsp; Address guests' service needs in a professional, positive, and timely manner.</p><br><p>*&nbsp; Inform customers about order alternatives and encourage the sales of targeted services.</p><br><p>*&nbsp; Deliver maximum service in each unit, keeping in line with service rules.</p><br><p>*&nbsp; Maintain and any personal belongings of customers that has been left in the workstation and hand such belongings over to his/her supervisors.</p><br><p>*&nbsp; Comply with the departmental instructions and procedures published by the F&amp;B Department.</p><br><p>*&nbsp; Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.</p><br><p>*&nbsp; Comply with operational rules.</p><br><p>*&nbsp; Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.</p><br><p>*&nbsp; Attend the orientation training.</p><br><p>*&nbsp; Undergo two performance assessments each year.</p><br><p>*&nbsp; Strive to achieve 100% customer satisfaction.</p><br><p>*&nbsp; To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><br><p>*&nbsp; To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><br><p>*&nbsp; To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p><br><p>*&nbsp; Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p><br><p>*&nbsp; Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><br><br>Qualifications<br><br><p>*&nbsp; Education: At least a high school or vocational diploma</p><br><p>*&nbsp; Experience: At least 2 years of experience in the industry.</p><br><p>*&nbsp; Foreign Language: English is required.</p><br><p>*&nbsp; Courses and Training: Vocational trainings and seminars.</p><br><p>*&nbsp; Computer Literacy: Not required.</p><br><p>*&nbsp; Skills: Basic knowledge of the products and services in the related field (spirits, soft drinks, cocktails, presentation etc.).</p><br> </div>

Job Purpose The main purpose of this role is to generate and convert domestic travel sales by understanding customer requirements, recommending the right travel solutions, managing the full sales cycle, and maintaining strong relationships with customers. The candidate will be responsible for handling leads from the first inquiry until booking confirmation, while ensuring a professional and positive customer experience.<br>Key Responsibilities1. Sales & Lead Management Receive and manage leads from calls, Whats App, and other channels, and contact customers promptly to understand their needs and budget. Qualify leads based on destination, travel dates, budget, and booking requirements. Recommend suitable destinations, hotels, packages, and transportation, and prepare accurate quotations. Follow up with customers until the booking is confirmed and the sale is closed. Maintain a strong pipeline, achieve sales targets, and follow up after booking to encourage repeat business.2. Closing & Negotiation Use effective sales techniques to move customers through the sales funnel. Understand customer objections and identify the real reason behind hesitation. Present the value of the package rather than focusing only on price. Close bookings confidently and professionally. Follow up with lost or pending leads to identifying opportunities for conversion.3. Product & Market Knowledge The candidate should have strong knowledge of the Egyptian domestic tourism market, including:Popular domestic destinations. Hotels and resorts. Different hotel categories and room types. Seasonal offers and promotions. Weekend and holiday packages. Transportation options. Family, couple, group, and individual travel requirements. High and low seasons. Competitor offers and market pricing.4. Coordination & Operations Coordinate with hotels, suppliers, transportation providers, and internal departments. Confirm availability and prices before finalizing quotations. Ensure all booking details are accurate. Communicate customer requirements clearly to the relevant departments. Follow up on booking confirmations, payments, cancellations, and amendments. Ensure smooth communication between the customer and operational team. Escalate urgent or complicated issues to the appropriate manager.5. Reporting Maintain accurate records of all leads and customer interactions. Record quotations, follow-ups, booking status, and lost leads. Submit daily/weekly sales reports when required. Analyze reasons behind lost opportunities and identify areas for improvement.<br>Requirements Minimum 3 years of proven experience in Domestic Travel Sales. Previous experience in a travel agency or tourism company is required. Strong knowledge of domestic tourism products and destinations. Excellent communication and customer-handling skills. Good knowledge of sales and lead management. Excellent follow-up skills. Ability to work independently and within a team. Professional appearance and attitude. Good command of English is preferred.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Develop and implement regional guest relations and CRM strategies across all hotels in Rixos &amp; All Inclusive Collection in Egypt</p><p>Ensure delivery of exceptional guest experience at every stage of the guest journey</p><p>Oversee VIP guest handling, personalized services, and special guest requests</p><p>Manage and improve guest complaint handling and service recovery processes</p><p>Monitor guest satisfaction scores (e.g., surveys, online reviews) and implement improvements</p><p>Lead CRM system implementation and ensure effective use of guest data across properties</p><p>Develop guest loyalty programs and personalized engagement strategies</p><p>Ensure consistency of guest service standards across all hotel properties</p><p>Train and develop guest relations teams to deliver luxury service excellence</p><p>Analyze guest feedback trends and implement operational improvements</p><p>Collaborate with Operations, Sales, Marketing, and Revenue teams to enhance guest experience</p><p>Manage reputation management across online platforms and review channels</p><p>Develop standard operating procedures for guest relations and CRM activities</p><p>Ensure accurate guest profiling and data management for personalized service delivery</p><p>Lead initiatives to improve guest retention and repeat visitation rates</p><p>Support pre-opening projects to establish guest experience frameworks and systems</p><p>Coordinate special events, VIP arrivals, and high-profile guest stays</p><p>Ensure service recovery excellence in critical guest situations</p><p>Report guest satisfaction performance, CRM insights, and improvement actions to VP of Operations</p><p>Continuously innovate guest experience strategies to enhance brand loyalty and emotional connection with guests</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>8 15+ years of experience in guest relations, hospitality operations, or CRM management</li><li>Minimum 5 years in a senior regional or multi-property guest experience leadership role</li><li>Strong experience in luxury hotels or all-inclusive resort operations</li><li>Proven expertise in CRM systems, guest loyalty programs, and customer experience strategies</li><li>Strong understanding of service recovery, complaint management, and guest satisfaction metrics</li><li>Excellent leadership, communication, and interpersonal skills</li><li>Strong analytical skills for interpreting guest feedback and experience data</li><li>Fluency in English; and ideally other languages</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<br><br><p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.</p><br><br><p><b>About the role</b></p><br><br><p>To assist in the preparation, production, duties and responsibilities of his/her Culinary Section as assigned by the Restaurant Chef.</p><br><br><p><b>What you will do</b></p><br><br><ul><li><p>Run the day to day operation of assigned station in the kitchen</p><br><br></li><li><p>Assist the Chef De Partie in performing his duties and acts as Chef De Partie in his absence.</p><br><br></li><li><p>Ensure a clean, neat and organized work area.</p><br><br></li><li><p>Assist in creating and preparing menus items and specials.</p><br><br></li><li><p>Check and complete mise en place and set-up the station.</p><br><br></li><li><p>Establish high levels operational standards in F&amp;B in line with international standards</p><br><br></li><li><p>Work closely with standard recipes and plate presentations in order to maintain standards of quality in production and presentation.</p><br><br></li></ul><p><br><b>What we offer:&nbsp;</b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resorts<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><br><br><br><br><br><br> </div>

<p><h4>Company description</h4> <p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p> <p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p> <p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p> <h4>Job description</h4> <p><strong>Responsibilities:</strong></p> <ul> <li>Greet and welcome guests with a warm, professional demeanor upon arrival</li> <li>Manage the reservation system and maintain an accurate seating chart</li> <li>Seat guests promptly and ensure optimal table assignments based on party size and preferences</li> <li>Provide guests with menus and communicate current specials or promotions</li> <li>Monitor dining room flow and coordinate with service staff to ensure efficient table turnover</li> <li>Answer guest inquiries regarding menu items, wait times, and restaurant policies</li> <li>Handle guest complaints or concerns with professionalism and escalate to management when necessary</li> <li>Maintain a clean and organized host stand, including reservation books and guest lists</li> <li>Answer incoming phone calls and take reservations with accuracy and courtesy</li> <li>Assist with guest coat check and departure procedures</li> <li>Collaborate with kitchen and service teams to optimise guest experience</li> <li>Adhere to health, safety, and sanitation standards at all times</li> <li>Perform additional duties as assigned by management to support restaurant operations</li> </ul> <h4>Qualifications</h4> <p><strong>Required:</strong></p> <ul> <li>High school diploma or equivalent</li> <li>Proven experience as a Host/Hostess in a restaurant or hospitality setting (minimum 1 year preferred)</li> <li>Excellent communication and interpersonal skills</li> <li>Proficiency with reservation management systems and point-of-sale (POS) software</li> <li>Strong organizational and multitasking abilities</li> <li>Ability to remain calm and professional in a fast-paced environment</li> <li>Physical ability to stand for extended periods and move throughout the dining room</li> <li>Flexibility to work evenings, weekends, and holidays as needed</li> <li>Knowledge of basic health, safety, and sanitation standards</li> </ul> <p><strong>Preferred:</strong></p> <ul> <li>Experience in an upscale or fine dining establishment</li> <li>Familiarity with restaurant operations and service standards</li> <li>Bilingual capabilities</li> <li>Certification in food safety or hospitality customer service</li> <li>Experience with guest management software or reservation platforms</li> <li>Strong problem-solving and conflict resolution skills</li> <li>Demonstrated ability to work effectively as part of a team</li> </ul></p><p></p>

<ul><li><p>Havana Travel is hiring a Religious Tourism Operations Specialist to join our team.</p></li><li><p>Responsibilities:</p></li><li><p>• Manage Hajj and Umrah bookings and operations.</p></li><li><p>• Handle hotel reservations, transportation and travel arrangements.</p></li><li><p>• Follow up on visa procedures and required documents.</p></li><li><p>• Coordinate with airlines, hotels and service providers.</p></li><li><p>• Manage and follow up on group bookings and travelers.</p></li><li><p>• Use Amadeus and other relevant tourism systems.</p></li><li><p>• Provide excellent customer service and resolve operational issues.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Requirements:</p></li><li><p>• 2–5 years of experience in religious tourism, Hajj &amp; Umrah operations or travel agencies.</p></li><li><p>• Good knowledge of Hajj &amp; Umrah procedures and operations.</p></li><li><p>• Experience with Amadeus and flight bookings.</p></li><li><p>• Good communication and organizational skills.</p></li><li><p>• Ability to work under pressure and meet deadlines.</p></li><li><p>• Good command of English is preferred.</p></li><li><p>Benefits:</p></li><li><p>• Competitive salary.</p></li><li><p>• Commission and performance bonuses.</p></li><li><p>• Professional work environment.</p></li></ul><p></p><p></p>

<p>Havana Travel is hiring a Religious Tourism Operations Specialist to join our team.</p><p>Responsibilities:</p><p>• Manage Hajj and Umrah bookings and operations.</p><p>• Handle hotel reservations, transportation and travel arrangements.</p><p>• Follow up on visa procedures and required documents.</p><p>• Coordinate with airlines, hotels and service providers.</p><p>• Manage and follow up on group bookings and travelers.</p><p>• Use Amadeus and other relevant tourism systems.</p><p>• Provide excellent customer service and resolve operational issues.</p><p>Requirements:</p><p>• 2–5 years of experience in religious tourism, Hajj &amp; Umrah operations or travel agencies.</p><p>• Good knowledge of Hajj &amp; Umrah procedures and operations.</p><p>• Experience with Amadeus and flight bookings.</p><p>• Good communication and organizational skills.</p><p>• Ability to work under pressure and meet deadlines.</p><p>• Good command of English is preferred.</p><p>Benefits:</p><p>• Competitive salary.</p><p>• Commission and performance bonuses.</p><p>• Professional work environment.</p><p><strong>Requirements</strong></p><ul><li><p></p></li></ul><p></p>

Company Description Intoucx is a travel services company focused on delivering personalized, high-quality travel experiences for clients across diverse destinations. The organization values attentive customer service, efficient travel planning, and clear communication to ensure smooth and enjoyable trips. Team members collaborate in a dynamic environment where they help clients navigate travel options and resolve issues quickly. Intoucx encourages professional growth, reliability, and a commitment to enhancing overall customer satisfaction in the travel sector. Role Description This is a full-time, on-site French Travel Advisor role based in Qesm 1st 6 October. The French Travel Advisor will assist clients with planning and booking travel arrangements, including flights, accommodations, transport, and activities, while using French as a primary communication language. Responsibilities include responding to inquiries, recommending suitable travel options, providing accurate information on itineraries and policies, and ensuring a high level of customer satisfaction. The role involves handling changes and cancellations, resolving customer concerns, maintaining detailed records in booking systems, and coordinating with internal teams and external partners. The advisor will also contribute to improving service processes and promoting travel services in line with company standards and guidelines. Qualifications Strong customer-facing capabilities, including Customer Service and Customer Satisfaction skills. Clear and professional Communication skills, in both French and English. Hands-on experience with Travel Arrangements, such as booking and managing itineraries. Background or familiarity with Travel Agency operations and tools. Attention to detail, problem-solving abilities, and adaptability in a fast-paced environment. Ability to work on-site in Qesm 1st 6 October and collaborate effectively with colleagues. Comfort with computer-based booking systems and basic office software. Relevant education in tourism, hospitality, languages, or a related field is preferred.

<p><h4>Company description</h4> <p>The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.</p> <h4>Job description</h4> <p>We're looking for a dedicated and compassionate spa therapist to join our wellness team in 6th of October City, Egypt. In this role, you'll deliver exceptional spa experiences by providing high-quality massage, body, and facial treatments that promote relaxation, wellness, and skin health. You'll be the cornerstone of our guests' wellness journey, combining technical expertise with genuine care to create memorable and transformative experiences.</p> <p><strong>Responsibilities include:</strong></p> <ul> <li>Deliver professional massage, body, and facial treatments using appropriate techniques tailored to individual client needs and preferences</li> <li>Conduct thorough client consultations to assess health conditions, skin types, and wellness goals, ensuring personalized treatment plans</li> <li>Maintain meticulous hygiene and sanitation standards throughout all treatment areas and equipment, adhering to health and safety regulations</li> <li>Create a welcoming and inclusive environment where clients feel comfortable, respected, and valued during their spa experience</li> <li>Stay current with industry trends, new treatment techniques, and product innovations through continuous professional development</li> <li>Recommend and upsell spa products and treatment packages based on client needs, demonstrating product knowledge and benefits</li> <li>Manage time efficiently to ensure all appointments run smoothly while maintaining the highest quality of service</li> <li>Document client information, treatment notes, and preferences accurately to support personalized future visits</li> <li>Collaborate with team members to ensure seamless operations and contribute to a supportive, positive workplace culture</li> <li>Communicate transparently with clients about treatment options, expected outcomes, and any contraindications or concerns</li> </ul> <h4>Qualifications</h4> <p><strong>Required:</strong></p> <ul> <li>Diploma or certificate in massage therapy, aesthetics, or cosmetology from a recognized institution</li> <li>Proven experience providing massage, body, and facial treatments in a professional spa or wellness setting</li> <li>Strong knowledge of various massage techniques, skincare principles, and wellness practices</li> <li>Excellent interpersonal and communication skills with the ability to build rapport with diverse clientele</li> <li>Physical stamina and manual dexterity to perform treatments effectively throughout the workday</li> <li>Commitment to maintaining professional boundaries and client confidentiality</li> <li>Ability to work flexible hours, including evenings and weekends as required by spa operations</li> <li>Proficiency in basic spa software or appointment management systems</li> </ul> <p><strong>Preferred:</strong></p> <ul> <li>First aid and CPR certification</li> <li>Additional certifications in specialized treatments (aromatherapy, hot stone therapy, reflexology, etc.)</li> <li>Experience with product knowledge and retail sales in a spa environment</li> <li>Demonstrated ability to customize treatments based on individual client feedback and preferences</li> <li>Knowledge of wellness trends and holistic health practices</li> <li>Experience working in a team-oriented spa or hospitality environment</li> <li>Strong organizational skills and attention to detail in maintaining treatment records</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Fairmont Hotels & Resorts is seeking a professional and customer-focused Fairmont Gold Agent / Reception Agent to join our team in Cairo, Egypt. In this role, you will be the first point of contact for our guests, delivering exceptional service while managing front desk operations with efficiency and warmth. You will be responsible for creating memorable experiences for our guests while maintaining the highest standards of luxury hospitality that Fairmont is known for worldwide.</p> <ul> <li>Greet guests upon arrival and departure with genuine warmth and professionalism, ensuring a welcoming atmosphere</li> <li>Manage front desk operations including check-ins, check-outs, and room assignments with accuracy and efficiency</li> <li>Provide comprehensive information about hotel facilities, services, and local attractions to enhance guest experiences</li> <li>Process guest requests and resolve concerns promptly and professionally, escalating complex issues when necessary</li> <li>Maintain and update guest records in the hotel management system with attention to detail</li> <li>Manage Fairmont Gold loyalty program inquiries and provide personalized service to program members</li> <li>Coordinate with housekeeping, maintenance, and other departments to ensure seamless guest service</li> <li>Handle telephone inquiries and direct calls appropriately while maintaining professional communication standards</li> <li>Process payments and manage cash transactions accurately and securely</li> <li>Maintain a clean, organized, and professional front desk environment at all times</li> <li>Assist with administrative tasks including scheduling, filing, and documentation as needed</li> <li>Respond to guest feedback and contribute to continuous service improvement initiatives</li> </ul> <h4>Qualifications</h4> <ul> <li>Minimum 2 years of customer service experience in a hospitality or luxury service environment</li> <li>Proven front desk or reception experience in a hotel or similar establishment</li> <li>Fluency in Arabic and English; additional languages (French, German, or Spanish) are highly preferred</li> <li>Proficiency with hotel management systems and property management software</li> <li>Excellent verbal and written communication skills</li> <li>Strong organizational and time management abilities</li> <li>Demonstrated ability to multitask and prioritize in a fast-paced environment</li> <li>Professional appearance and demeanor with strong interpersonal skills</li> <li>Problem-solving mindset with the ability to handle guest concerns with empathy and efficiency</li> <li>Proficiency in Microsoft Office applications</li> <li>Knowledge of luxury hospitality service standards and protocols</li> <li>Experience with loyalty programs or VIP guest services is preferred</li> <li>Ability to work flexible hours, including evenings, weekends, and holidays as required</li> <li>Strong attention to detail and accuracy in data entry and record-keeping</li> </ul> <h4>Additional information</h4> <p>Our commitment to diversity & inclusion:<br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>