Sketch Software Jobs in Egypt
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<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a DevOps engineer with around one year of experience to support and enhance cloud platforms, primarily on Google Cloud Platform (GCP). This role focuses on learning and contributing to Kubernetes-based platforms, infrastructure as code, CI/CD pipelines, monitoring, and operational support across development and production environments. Working closely with senior engineers, the individual will help automate, secure, and maintain reliable, scalable cloud services that enable engineering teams to deliver efficiently.</p>
<h4>What you’ll do</h4>
<ul>
<li>Support the management and maintenance of cloud infrastructure on GCP</li>
<li>Assist in deploying and supporting Kubernetes clusters and containerised applications</li>
<li>Contribute to infrastructure as code development and maintenance using Terraform</li>
<li>Help develop and maintain CI/CD pipelines for application and infrastructure delivery</li>
<li>Support Linux-based systems across cloud environments</li>
<li>Assist with secrets management and secure access solutions such as Vault</li>
<li>Monitor system health through logging, alerting, and observability platforms</li>
<li>Provide operational support for development, staging, and production environments</li>
<li>Troubleshoot infrastructure, deployment, Kubernetes, networking, and platform-related issues with guidance from senior team members</li>
<li>Collaborate with development, security, and operations teams to improve automation, reliability, and security practices</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Around one year of experience in DevOps, cloud, system administration, or a related role</li>
<li>Basic to intermediate experience with Google Cloud Platform (GCP)</li>
<li>Familiarity with Kubernetes and containerised applications</li>
<li>Knowledge of Terraform and infrastructure as code concepts</li>
<li>Basic Linux administration and troubleshooting skills</li>
<li>Understanding of CI/CD concepts and tools</li>
<li>Awareness of monitoring and observability tools such as Prometheus, Grafana, Cloud Monitoring, or ELK</li>
<li>Basic understanding of networking, cloud infrastructure, and security principles</li>
<li>Familiarity with scripting or automation using Bash, Python, or similar</li>
<li>A collaborative mindset with strong communication skills and a willingness to learn and grow in a DevOps environment</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Hands-on exposure to enterprise-scale cloud and DevOps platforms within a global organisation</li>
<li>Close mentorship from experienced DevOps and cloud professionals</li>
<li>Opportunities to work on live development and production environments, gaining practical operational experience</li>
<li>A collaborative, learning-focused environment that supports continuous development</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Practical application of DevOps and cloud-native principles</li>
<li>Deeper expertise in GCP services, Kubernetes operations, and Terraform-based automation</li>
<li>Experience with CI/CD pipelines, monitoring, and observability tooling</li>
<li>Foundational exposure to security, IAM, backup, and disaster recovery practices</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<p>#VOIS #BeUnrivalled #CreateTheFuture</p>
<h4>About this role</h4>
<p>We are seeking an Infrastructure Operations Engineer to provide second-level (L2) support for Office IT infrastructure services. This role involves end-to-end ownership of critical backend systems, ensuring high availability, performance, and service continuity in line with agreed SLAs. The role requires independent problem-solving, strong technical judgement, and proactive engagement with stakeholders in a complex enterprise environment.</p>
<h4>What you’ll do</h4>
<ul>
<li>Provide L2 operational support for Office IT infrastructure services, including Global Active Directory, ADFS, AD Connect, Office 365, and licence management.</li>
<li>Manage backend server platforms, ensuring system availability outside of planned outages.</li>
<li>Perform daily health checks, troubleshoot incidents, and resolve assigned trouble tickets within SLA.</li>
<li>Own supported services end-to-end, including performance, capacity, and configuration management.</li>
<li>Participate in crisis management, coordinating escalations with vendors and internal stakeholders when required.</li>
<li>Engage with customers at both management and professional levels, tracking requirements, feedback, and service issues.</li>
<li>Communicate status updates effectively with technical leads, authentication teams, and cross-functional stakeholders.</li>
<li>Contribute to service improvement initiatives, operational assessments, and change management processes (including CAB).</li>
<li>Deliver operational reports, scorecards, and backlog updates within agreed timelines.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Hold a BSc in Engineering or Computer Science.</li>
<li>Bring 2–4 years of experience in IT operations or infrastructure support.</li>
<li>Demonstrate strong hands-on experience with Microsoft Office 365 (MCSA certification mandatory; MCSE desirable).</li>
<li>Possess solid expertise in Windows Server 2016/2019 and Microsoft SQL environments.</li>
<li>Are confident in troubleshooting complex issues and using PowerShell scripting.</li>
<li>Have ITIL Foundation certification (OSA and RCV certifications are advantageous).</li>
<li>Communicate clearly and effectively in spoken and written English.</li>
<li>Work collaboratively, show a strong sense of ownership, and operate with integrity.</li>
<li>Are comfortable supporting systems in a large-scale, production environment and working with diverse, international teams.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Exposure to complex enterprise-scale IT infrastructure within a global organisation.</li>
<li>Opportunities to contribute to service improvement and transformation initiatives.</li>
<li>A collaborative, multicultural working environment that values continuous learning and accountability.</li>
<li>The chance to build deep technical expertise across Microsoft infrastructure technologies.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced infrastructure operations and service ownership in a global environment.</li>
<li>Incident, problem, and change management aligned to ITIL best practices.</li>
<li>Stakeholder engagement and customer management at multiple organisational levels.</li>
<li>Operational reporting, SLA management, and service performance optimisation.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p></p><p></p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>What you’ll do</h4>
<h4>About the role</h4>
<p>We are looking for a Cyber Security Assurance Tech Lead to join our team and play a key role in delivering and supporting penetration testing and security assurance activities across Vodafone’s digital environment. This role is responsible for performing penetration testing engagements, supporting security assessment activities, conducting vulnerability analysis, and ensuring the security posture of web applications, mobile platforms, networks, and cloud environments.</p>
<p>As a Cyber Security Assurance Tech Lead, you will work closely with technical teams, vendors, and business stakeholders to identify, assess, and remediate security vulnerabilities while ensuring compliance with Vodafone’s cyber security policies, standards, and best practices.</p>
<h4>Who you are</h4>
<h4>Job responsibilities:</h4>
<li>Perform penetration testing activities on web applications, mobile applications, networks, APIs, and cloud environments to identify security vulnerabilities and weaknesses.</li>
<li>Support penetration testing activities conducted internally or through third-party vendors, ensuring proper execution and reporting.</li>
<li>Conduct vulnerability assessments and security analysis, providing remediation recommendations to improve the overall security posture.</li>
<li>Validate secure implementation and acceptance of new technologies, systems, and infrastructure in alignment with Vodafone security policies and standards.</li>
<li>Perform regular security assurance activities on existing applications and environments to ensure continuous compliance and protection against emerging threats.</li>
<li>Participate in security risk assessments for new projects and initiatives, ensuring security risks are identified and mitigated during early project phases.</li>
<li>Collaborate with technical teams and business stakeholders to track and remediate penetration testing findings in a timely manner.</li>
<li>Review and validate penetration testing reports, ensuring findings are properly documented with clear remediation guidance.</li>
<li>Stay up to date with emerging cyber threats, vulnerabilities, attack techniques, and industry best practices to continuously improve penetration testing and security assurance capabilities.</li>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>What's in it for you</h4>
<h4>Core competencies, knowledge, and experience</h4>
<li>Strong knowledge of security frameworks and methodologies such as MITRE ATT&CK, NIST, OWASP, and CIS Controls.</li>
<li>Hands-on understanding of penetration testing methodologies for web, mobile, network, API, and cloud environments.</li>
<li>Familiarity with hardening and secure configuration practices for servers, databases, operating systems, and applications.</li>
<li>Experience in vulnerability assessment, risk analysis, and providing security recommendations aligned with business requirements.</li>
<li>Ability to work collaboratively with cross-functional teams to identify, prioritize, and remediate security vulnerabilities.</li>
<li>Strong analytical, troubleshooting, and problem-solving skills with the ability to communicate technical findings to both technical and non-technical stakeholders.</li>
<li>Relevant certifications are considered a plus (OSCP, eWPTX, eCPPT, CEH, PNPT, or similar).</li>
<h4>Key activities</h4>
<li>Follow internal delivery and governance processes to execute cyber security assurance and penetration testing activities in alignment with global and local security policies.</li>
<li>Support the delivery of cyber security projects and assessments within agreed timelines and scope.</li>
<li>Ensure all security assessment streams are progressing effectively and meeting their defined objectives.</li>
<li>Prepare and issue reports and dashboards related to penetration testing and security assurance activities to Cyber Security and Technology Management.</li>
<li>Coordinate and maintain effective communication with internal teams and external vendors involved in penetration testing and security assurance activities.</li>
<li>Ensure security assessment activities and vendor deliverables are completed on time and according to required quality standards.</li>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued and included.</p></p><p></p>
<p><h4>Job summary</h4>
<p>Leads and operates information technology (IT) discipline for properties and managed offices in scope. Manages a team of IT resources and is accountable for day-to-day hotel and company office IT operations. Provides support to operations leaders for owner relations and negotiations on IT matters. Once handed over from the direct manager, accountable for new opening/acquisition construction oversight, countdown, and live operation. Executes property internet support. Works with direct manager on vendor management and product development for the assigned market.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>Hotel or hospitality management education, awareness of global hospitality technology trends. Experience in assignments at international locations. Back of the house and guest facing operational and technical experience with hospitality management systems. Minimum 3 years in an associate supervisory role.</li>
<li>Or bachelor’s degree level or equivalent. Minimum 2 years project management experience. Proven negotiation skills.</li>
</ul>
<h4>Core work activities</h4>
<h4>General</h4>
<ul>
<li>Maintains status documentation (goals, scorecard, LPA tracking, etc.) to verify accuracy.</li>
<li>Strives to achieve balanced scorecard and goals by leveraging resources and concepts to achieve desired results.</li>
<li>Monitors assigned company owned and managed offices to verify IT operations are running effectively.</li>
<li>Meets with direct manager to provide updates on IT activities and business plans.</li>
<li>Meets with business point of contact of each property (general manager, director of finance, etc.) or in-person contact at least once every two months to seek feedback and provide effective updates on IT activities and plans. Produces follow-up report, action plans and information distribution.</li>
<li>Assists with the activation of all potential properties within the cluster by building business cases and engaging owners and business partners.</li>
</ul>
<h4>People</h4>
<ul>
<li>Owns IT vendor relationship for properties in scope.</li>
<li>Participates in the talent acquisition process according to company procedures.</li>
<li>Verifies induction program for new associates or associates transferring to new role is effective.</li>
<li>Trains associate(s) to provide backup coverage in the department to cover cluster leader’s function during vacation and sick leave.</li>
<li>Performs LPA’s on a timely basis and allocates sufficient time, research, and effort to verify the process effectively benefits the development of associates.</li>
<li>Verifies effective communication, training, and execution of all talent development programs and related initiatives.</li>
<li>Develops a personal management style that is intended to bring positive results from associates.</li>
<li>Builds and maintains positive and effective relations with direct team members.</li>
</ul>
<h4>Product</h4>
<ul>
<li>Strives to remain informed on the most up to date knowledge regarding vendor activities.</li>
<li>Notifies direct manager to put resources in place to verify owners have sufficient vendor choices in each market/city.</li>
<li>Where assigned, delivers pilot phase early review/completion/recommendation report and relevant documentation.</li>
<li>Where assigned, documents technology pilot scope and objectives with business partners.</li>
</ul>
<h4>Process</h4>
<ul>
<li>Maintains IT inventory for the assigned properties/offices in cluster.</li>
<li>Manages cluster IT agreements for assigned properties.</li>
<li>Verifies cluster associates are treated appropriately and in alignment with local operational practices.</li>
<li>Verifies the execution and tracking of rollouts on a timely basis.</li>
<li>Compiles, seeks approval, monitors, and strives to meet operating budgets; manages expenses using tracking and forecasting tools and engages with the accounting team closely.</li>
<li>Verifies resources assigned to IT escalation and tracking processes are effective and meet the service level agreements.</li>
<li>Monitors flow of issue management amongst continent support desk, vendors, and cluster organizations to verify effectiveness.</li>
<li>Implements cluster best practices and suggests enhancements with the intent to benefit the wider IT community.</li>
<li>Implements cluster IT policies and procedures as received by regional IT.</li>
<li>Attends IT education calls.</li>
<li>Verifies planning and accomplishment of technology disaster and contingency plan testing for each property and office.</li>
<li>Completes other reasonable duties as requested by leadership.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a technically skilled and customer-focused individual to support Vodafone Germany’s service operations by validating installation and maintenance activities across internet and TV services. This role ensures service quality, supports partners post-completion, and contributes to achieving consistent, high-quality customer experiences within a 24/7 operational environment.</p>
<h4>What you’ll do</h4>
<ul>
<li>Validate service delivery by reviewing installation and maintenance activities for Vodafone TV and fixed products.</li>
<li>Ensure services meet defined quality standards and customer requirements across different network layers.</li>
<li>Manage multiple operational activities simultaneously while maintaining service excellence.</li>
<li>Take ownership of complex and long-running issues, ensuring resolution within agreed SLAs and KPIs.</li>
<li>Collaborate with internal teams and external partners to resolve technical issues effectively and professionally.</li>
<li>Provide post-completion support to service partners and confirm successful service outcomes.</li>
<li>Work within a rotational shift model, including weekends and public holidays, to ensure continuous service availability.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Experience in technical support or technical validation within complex solutions environments (2+ years).</li>
<li>Strong knowledge of fixed networks and TV products, including areas such as IP networking, routing, and switching.</li>
<li>Ability to manage end-to-end product portfolios and resolve complex technical challenges.</li>
<li>Fluent in German and English (minimum C1 level, written and spoken).</li>
<li>Analytical mindset with the ability to interpret technical data and identify solutions.</li>
<li>Strong communication and stakeholder management skills with a customer-oriented approach.</li>
<li>Degree in a relevant technical field or equivalent practical experience.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Exposure to international operations supporting Vodafone Germany’s customer base.</li>
<li>Opportunity to work on advanced fixed and TV technologies within a dynamic environment.</li>
<li>Development within a collaborative, cross-functional and partner-driven ecosystem.</li>
<li>Experience in service quality management and customer satisfaction improvement.</li>
<li>A role with continuous learning opportunities in complex technical support scenarios.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced troubleshooting and validation techniques for telecom and TV services.</li>
<li>Stakeholder management across global teams and external partners.</li>
<li>SLA/KPI-driven service performance management.</li>
<li>Multitasking and prioritisation in high-demand operational environments.</li>
<li>End-to-end understanding of Vodafone’s fixed and TV product ecosystems.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking an individual to support the integration, implementation and delivery of services, products, tariffs and promotions within billing and front-end systems. This role combines system configuration, quality assurance, and testing activities across key applications within the Vodafone Customer Care and Billing (CCB) platform, ensuring accurate delivery and performance of business services.</p>
<h4>What you’ll do</h4>
<ul>
<li>Perform quality management activities, including defining test cases, creating test customers, executing batch test scenarios, and validating test invoices</li>
<li>Execute regression testing for Product Service Manager (PSM) and Customer Billing Manager (CBM) package deliveries</li>
<li>Analyse test results for services, products, tariffs, promotions, and layout configurations</li>
<li>Maintain and update technical documentation and the team knowledge base</li>
<li>Ensure availability of applications and hosted servers across UNIX platforms</li>
<li>Troubleshoot and resolve database-related issues</li>
<li>Execute standard operational requests related to ALM and Totalview</li>
<li>Support the delivery and validation of business rules and layout requirements within billing systems</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Holds a degree in engineering, computer science, or a related field</li>
<li>Possesses 1–3 years of experience in IT operations or engineering</li>
<li>Demonstrates strong knowledge of BSS and OSS systems</li>
<li>Has solid expertise in Oracle relational databases, SQL, UNIX, Linux, and Perl</li>
<li>Familiar with MS Office tools and documentation methodologies</li>
<li>Understands billing systems and their operational context</li>
<li>Works effectively both independently and collaboratively across teams</li>
<li>Communicates clearly and manages time and priorities efficiently</li>
<li>Approaches challenges with a logical, inquisitive, and solution-oriented mindset</li>
<li>Maintains motivation and initiative in a fast-paced, results-driven environment</li>
<li>Holds relevant database and/or Unix/Linux certifications (preferred)</li>
<li>Brings hands-on experience with testing tools (advantageous)</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work on critical billing systems within a global telecommunications environment</li>
<li>Exposure to end-to-end service delivery and system integration processes</li>
<li>Collaboration with cross-functional teams across technology and business areas</li>
<li>A supportive environment focused on continuous learning and improvement</li>
<li>Experience working with globally recognised platforms and tools</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced testing and quality assurance techniques for billing systems</li>
<li>Practical expertise in BSS/OSS environments and telecom processes</li>
<li>Database troubleshooting and optimisation skills</li>
<li>System integration and service delivery lifecycle understanding</li>
<li>Stakeholder collaboration and technical documentation best practices</li>
</ul>
<h4>VOIS Equal Opportunity Employer Commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a skilled Front-End Developer to design and deliver high-quality, semantic, and accessible web applications using modern technologies such as React.js and Next.js. This role focuses on building reusable components, ensuring responsive and performant user experiences, and working collaboratively with cross-functional teams to deliver intuitive digital products.</p>
<h4>What you’ll do</h4>
<ul>
<li>Develop semantic and accessible UI components following established best practices and accessibility standards</li>
<li>Ensure responsive design and optimal performance across multiple devices and screen sizes</li>
<li>Participate in code reviews to uphold quality standards and share knowledge within the team</li>
<li>Continuously improve and refactor the codebase to enhance performance and maintainability</li>
<li>Collaborate closely with designers, backend developers, and stakeholders to deliver cohesive solutions</li>
<li>Identify, troubleshoot, and resolve front-end issues and performance bottlenecks</li>
<li>Stay informed on front-end trends, tools, and technologies, sharing insights with colleagues</li>
<li>Maintain clear documentation for code, processes, and technical decisions</li>
<li>Perform manual testing across browsers to ensure compatibility and usability</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Minimum 3 years of relevant front-end development experience</li>
<li>Strong understanding of semantic HTML5, CSS3, and accessibility best practices</li>
<li>Solid knowledge of core JavaScript concepts (ES6+) independent of frameworks</li>
<li>Proficiency in React.js and Next.js, with understanding of their core principles</li>
<li>Experience in responsive design and ensuring cross-browser compatibility</li>
<li>Familiarity with version control systems, particularly Git</li>
<li>Strong problem-solving skills with the ability to debug and optimise code</li>
<li>Detail-oriented with a focus on maintainability and high-quality outputs</li>
<li>Collaborative mindset with enthusiasm for knowledge sharing and continuous learning</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work on scalable, modern web applications using leading technologies</li>
<li>Exposure to collaborative, cross-functional teams within a global organisation</li>
<li>Continuous learning culture with access to emerging tools and best practices</li>
<li>Ability to contribute to impactful digital experiences used across multiple markets</li>
<li>Supportive environment focused on innovation, growth, and knowledge sharing</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced front-end architecture using React.js and Next.js</li>
<li>Accessibility standards (WCAG) and inclusive design practices</li>
<li>Performance optimisation techniques for large-scale applications</li>
<li>Cross-browser compatibility strategies and testing approaches</li>
<li>Best practices in reusable component design and design systems</li>
<li>Collaborative development workflows and peer review techniques</li>
</ul>
<h4>VOIS Equal Opportunity Employer Commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a backend engineer to design and deliver next-generation automation solutions powered by artificial intelligence and generative AI. The role focuses on developing Python-driven, cloud-native systems that integrate enterprise platforms, APIs, and large language models to solve complex business challenges at scale. The individual will contribute to shaping automation architecture, supporting AI adoption, and ensuring solutions are secure, scalable, and production-ready.</p>
<h4>What you'll do</h4>
<li>Design, build, and optimise Python-based solutions with a focus on scalability and reliability</li>
<li>Develop AI-powered automation solutions that combine traditional automation with GenAI and LLM capabilities</li>
<li>Build and expose secure, reusable APIs to enable integration across enterprise systems</li>
<li>Collaborate with cross-functional teams, including AI specialists, to develop automation architectures</li>
<li>Apply system design principles to ensure modular, scalable, and maintainable solutions</li>
<li>Leverage enterprise automation tools to orchestrate workflows and embed AI into business processes</li>
<li>Provide technical guidance and contribute to the adoption of best practices in Python and AI-led automation</li>
<li>Stay updated on advancements in AI, cloud technologies, and automation trends, contributing to innovation initiatives</li>
<h4>Who you are</h4>
<li>Experience in Python development for automation and AI solutions (3-6 years of experience)</li>
<li>Hands-on exposure to LLMs, prompt engineering, fine-tuning, and inference optimisation</li>
<li>Strong knowledge of API design and integration within enterprise or cloud environments</li>
<li>Experience building cloud-native solutions using platforms such as AWS or GCP</li>
<li>Familiarity with Python frameworks such as FastAPI or LangChain</li>
<li>Solid understanding of system design, cloud architecture, and scalability patterns</li>
<li>Experience with automation or orchestration tools is advantageous</li>
<li>Strong problem-solving abilities and the capability to collaborate with diverse teams</li>
<li>Experience supporting or mentoring peers is considered beneficial</li>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<li>Opportunity to work on cutting-edge AI and generative AI solutions at scale</li>
<li>Exposure to global projects across Vodafone markets and partner ecosystems</li>
<li>A collaborative environment that supports continuous learning and innovation</li>
<li>Opportunities to contribute to technical strategy, architecture, and transformation initiatives</li>
<li>Access to mentorship, knowledge sharing, and cross-functional collaboration</li>
<h4>What skills you will learn</h4>
<li>Advanced implementation of AI and LLM-based automation solutions</li>
<li>Cloud-native architecture and scalable backend engineering practices</li>
<li>API development and enterprise system integration</li>
<li>Automation orchestration and workflow optimisation</li>
<li>Innovation practices in AI-driven transformation and digital automation</li>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking an experienced Infrastructure Systems Engineer to provide advanced (L3) operational support for Office IT infrastructure services. This role focuses on ensuring high availability, stability, and performance of enterprise platforms including Active Directory, Office 365, and Windows Server environments. The role requires strong independent judgement, deep technical expertise, and end-to-end ownership of supported services while contributing to continuous improvement and service excellence.</p>
<h4>What you will do</h4>
<ul>
<li>Provide third-line (L3) support and escalation management for Office IT infrastructure services.</li>
<li>Own and manage backend infrastructure platforms, ensuring agreed availability and performance levels.</li>
<li>Perform daily system health checks and proactively resolve infrastructure issues.</li>
<li>Diagnose and resolve complex incidents and service requests within defined SLAs.</li>
<li>Manage and participate in crisis situations, following established escalation and incident management processes.</li>
<li>Collaborate with vendors, internal teams, and technical leadership to restore and improve services.</li>
<li>Conduct performance, capacity, and configuration analysis for infrastructure systems.</li>
<li>Support service improvement initiatives and contribute to operational readiness for future projects.</li>
<li>Act as a technical mentor to L1 and L2 support colleagues, including participation in knowledge-sharing and onboarding activities.</li>
<li>Maintain clear communication with stakeholders, including technical leads and cross-functional teams.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>An individual with a bachelor’s degree in engineering or computer science.</li>
<li>Someone with 4–6 years of professional experience in IT infrastructure or systems support within large-scale environments.</li>
<li>Proficient in Microsoft Office 365 services, Active Directory, ADFS, AD Connect, and licence management.</li>
<li>Experienced in Windows Server (2016/2019), Microsoft SQL, and infrastructure troubleshooting.</li>
<li>Skilled in PowerShell scripting for automation and operational efficiency.</li>
<li>Knowledgeable in ITIL-based service management, with ITIL Foundation certification.</li>
<li>Comfortable working in multicultural, globally distributed teams.</li>
<li>A clear and confident communicator with strong written and spoken English skills.</li>
<li>Customer-focused, accountable, and collaborative in approach, with a strong sense of ownership.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What’s in it for you</h4>
<ul>
<li>Exposure to complex, enterprise-scale IT infrastructure environments.</li>
<li>Opportunities to work with global stakeholders across Vodafone Group.</li>
<li>A role with meaningful impact on service availability and customer experience.</li>
<li>Continuous learning through operational challenges, service improvement initiatives, and technical mentoring.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced enterprise infrastructure operations and service ownership.</li>
<li>Crisis and incident management in high-impact production environments.</li>
<li>Cross-functional collaboration within a global technology organisation.</li>
<li>Enhanced automation and scripting capabilities for infrastructure efficiency.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking an experienced Infrastructure System Engineer to manage and optimise Active Directory and Entra ID services within a large-scale enterprise environment. This role focuses on ensuring service reliability, resolving complex technical issues through root cause analysis, supporting project delivery, and driving continuous service improvements while collaborating with cross-functional teams and stakeholders.</p>
<h4>What you’ll do</h4>
<ul>
<li>Manage and oversee Office IT infrastructure services, particularly Active Directory and Entra ID environments.</li>
<li>Coordinate, assess, and implement change requests to ensure service stability and continuous improvement.</li>
<li>Investigate incidents, perform root cause analysis (RCA), and provide long-term solutions.</li>
<li>Act as a technical escalation point for service desks and specialist teams.</li>
<li>Monitor service performance, availability, and quality against agreed standards.</li>
<li>Contribute to project planning and execution, providing operational and technical assessments.</li>
<li>Develop scripts and automation solutions to enhance efficiency and reduce manual work.</li>
<li>Maintain and update technical documentation, operational guides, and user instructions.</li>
<li>Support capacity planning and reporting to ensure future scalability.</li>
<li>Drive continuous service improvement (CSI) initiatives and support service review meetings.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Degree in engineering, computer science, or a related field.</li>
<li>Proven experience working with Entra ID, including SSO integrations, conditional access, MFA, and modern authentication protocols.</li>
<li>Strong knowledge of Azure administration and Active Directory environments.</li>
<li>Experience in Windows Server environments and system integration.</li>
<li>Hands-on experience with PowerShell scripting and data reporting tools such as Power BI.</li>
<li>Familiarity with user lifecycle management and provisioning processes.</li>
<li>Understanding of ITIL practices and Agile methodologies.</li>
<li>Strong analytical and problem-solving capabilities with a structured approach to troubleshooting.</li>
<li>Effective communication and collaboration skills with the ability to engage stakeholders.</li>
<li>Ability to work in complex, high-availability environments with a focus on service quality.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work within a global technology environment supporting critical infrastructure services.</li>
<li>Exposure to large-scale enterprise systems and modern identity technologies.</li>
<li>A collaborative and supportive team culture focused on continuous improvement.</li>
<li>Involvement in strategic projects and transformation initiatives.</li>
<li>Professional growth through hands-on experience with cutting-edge tools and platforms.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced identity and access management using Entra ID and modern authentication technologies.</li>
<li>Automation and scripting techniques to optimise infrastructure operations.</li>
<li>Service management practices aligned with ITIL frameworks.</li>
<li>Stakeholder engagement and cross-functional collaboration in a global environment.</li>
<li>Performance monitoring, reporting, and continuous service improvement methodologies.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p>The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world s largest humanitarian network, with 191 member National Red Cross and Red Crescent Societies. IFRC uses the Triple R response, resilience and respect to deliver on Strategy 2030. IFRC responds to disasters and crises, ensuring timely, coordinated and locally led humanitarian action. IFRC supports its members in building community resilience in the areas of climate and environment, health and wellbeing, and migration and displacement. IFRC promotes respect for our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality, including in our work on values, power and inclusion. The IFRC focuses throughout on our core mandate our raison d tre of strategic and operational coordination, humanitarian diplomacy, National Society development, and accountability. IFRC is led by its Secretary General and has its Headquarters in Geneva and five regional offices in Africa (Nairobi); the Americas (Panama); Asia Pacific (Kuala Lumpur); Europe (Budapest); and MENA (Beirut) as well as representation offices, service centres and delegations across the globe. IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. IFRC also has country cluster delegations and country delegations throughout the world. Together, the Headquarters in Geneva and the field structure (regional, cluster and country) comprise the IFRC Secretariat.</p><p>In virtually all countries, people increasingly rely on and expect a diverse range of digital services (e.g., through their mobile devices) to interact with local governments, companies, and community organizations and services. This disruption is already happening to humanitarian assistance. Yet, the Digital Divide remains a persistent and significant challenge at both national and local levels. The need for a successful and large-scale digital transformation is urgent. Furthermore, digitally Transforming the IFRC and its 191 members is a complex process which requires collaborative action and support across the membership. Therefore, IFRC recently developed a Digital Transformation Strategy which was approved by the IFRC Governing Board in May 2021. The Digital Transformation Department (DTD) has full leadership responsibility for the implementation of the digital transformation strategy and the positive impact it will have on the 191 National Society members of the IFRC. The DTD provides strategic leadership and guides the IFRC Secretariat as well as the members network to adapt and innovate humanitarian services, drawing on digital services, data-enabled decision-making, and other opportunities for digital transformation in support of the IFRC s Strategy 2030. In addition, the DTD is responsible for the development and implementation of business transformation, information technology and digitalization services throughout the IFRC Secretariat, thereby supporting the same transformation in 191 NSs, setting the vision, and drawing stakeholders together on this digital journey. Given the strategic choice by the organisation to deliver more value from the organization s data, the incumbent is the organisation s lead in data platform architecture and accountable to the organisation s Data manager that reports to the DT Director. The other units reporting to the DT Director include the Enterprise Architecture, Strategy & Planning unit, the Digital development and management unit and the Service Delivery & Support unit.</p><p>The Full Stack Developer will be primarily responsible for the end-to-end development of data projects, from clarifying requirements with business requestors, to schema preparation, data modelling, data engineering, report development in PowerBI and facilitation of User Testing pipelines, to support IFRC s operations in multiple sectors (e.g. Finance, Logistics, Human Resources mobilization, Project management and others). The position holder will operate on IFRC s Data Platform, based on Microsoft Fabric and Synapse using Data Vault and Dimensional modeling techniques for consumption in Power BI. The role will collaborate with multiple cross-functional teams at a global level, on a variety of projects that support the internal and external-facing activities of the Red Cross and Red Crescent movement.</p><p>Data analytics and reporting:</p><ul><li>Analyze and understand business process and data models, business logics, modelling logics, and ways to identify missing data.</li><li>Liaise with business contact or business analysts to understand the specifications of requirements.</li><li>Identify data requirements and data elements and ingest them in the data platform if missing.</li><li>Design and implement dashboards and reports in Power BI that provide actionable information.</li><li>Follow through on UAT identified issues and their resolution.</li><li>Publish data and reports to production.</li></ul><p>Microsoft Fabric/Azure Synapse:</p><ul><li>Develop database schemas, define relationships, and optimize performance based on the specific requirements of the data solution</li><li>Develop data products using SQL and PySpark.</li><li>Implement data quality checks and processes to ensure data accuracy, consistency, and completeness.</li><li>Implement security measures to protect sensitive data and ensure compliance with relevant regulations and standards.</li><li>Optimize solutions for performance and scalability.</li><li>Identify and resolve performance bottlenecks, optimize SQL queries, and fine-tune data processing workflows.</li><li>Document data engineering processes, system architecture, and data flow diagrams for knowledge sharing and future reference.</li></ul><p>General:</p><ul><li>Work collaboratively with cross-functional teams, including architects, data scientists, data analysts, and business stakeholders.</li><li>Act as a mentor and guidance for colleagues to encourage the adoption of self-service analytics.</li><li>Provide technical guidance and training to team members on data management best practices and Microsoft data technologies</li><li>Support the unit manager with regular progress reports on results against objectives and responsibilities.</li><li>Work in close consultation and develop partnerships with colleagues with data roles across the secretariat in Geneva and in the regions.</li></ul>
<p><b><br></b></p><p><b>The opportunity</b></p><p>EY is growing its Architecture capability and is looking for experienced Enterprise Architects to join our Technology Consulting team within TST in Cairo. You will support major transformation initiatives across the Middle East, working with clients across government, public sector and large enterprise environments.</p><p>In this role, you will help clients define architecture strategies, design target-state architectures, establish governance frameworks, and support business and technology transformation programs across MENA, both remotely and onsite as required.</p><p>Key responsibilities</p><ul><li>Lead architecture assessments, enterprise architecture engagements and transformation initiatives.</li><li>Understand business strategy and vision, and translate them into enterprise-wide technology vision and architecture strategy aligned to client priorities.</li><li>Develop business, application, data, technology and security architectures.</li><li>Define architecture principles, standards, target architectures and transformation roadmaps.</li><li>Design enterprise and solution architectures aligned with business objectives and technology strategy.</li><li>Create architecture artifacts, including capability models, reference architectures, solution blueprints, integration architectures, roadmaps and application interaction diagrams.</li><li>Establish and support architecture governance processes and Architecture Review Boards (ARBs).</li><li>Conduct architecture reviews, solution assurance activities and compliance assessments.</li><li>Evaluate technologies, platforms and vendor solutions, and provide architecture recommendations.</li><li>Analyze application portfolios, identify dependencies and common platform components, and assess migration feasibility.</li><li>Facilitate stakeholder workshops and engage senior business and technology leaders.</li><li>Support proposals, business development and thought leadership activities for the architecture practice.</li><li>Leverage EY's global network and cross-functional expertise to develop relevant enterprise architecture insights.</li></ul><p>Technical skills requirements</p><ul><li>Experience specializing in enterprise architecture, solution architecture, technology architecture and architecture standards.</li><li>Ability to develop target-state architectures, architecture roadmaps, governance frameworks, architecture principles and standards.</li><li>Hands-on experience designing enterprise solutions across applications, integration, cloud, data, security and platform domains.</li><li>Experience conducting architecture reviews, architecture assurance and design governance activities.</li><li>Ability to develop reference architectures and technology blueprints based on business and non-functional requirements.</li><li>Ability to identify technology standardization opportunities, assess options, weigh implementation complexities and risks, and make sound technical recommendations.</li><li>Experience with enterprise architecture tools such as MEGA, ARIS, Alfabet or similar platforms is advantageous.</li><li>Experience with cloud platforms such as AWS, Microsoft Azure, Google Cloud Platform or similar environments is advantageous.</li><li>Understanding of modern architecture patterns, including microservices, APIs, integration platforms, containerization and service-oriented architecture.</li><li>Good understanding of business process management, business rules management systems and enterprise integration concepts.</li><li>Strong consulting, communication, stakeholder management and facilitation skills.</li></ul><p>Required qualifications</p><ul><li>Bachelor's degree in Computer Science, Information Systems, Engineering or a related discipline.</li><li>4-7 years + of experience in enterprise architecture, solution architecture and/or technology architecture roles.</li><li>Arabic language proficiency is required.</li><li>Strong ability to engage with business and technology stakeholders and translate business needs into practical architecture outcomes.</li><li>Experience supporting architecture work in government, public sector, large enterprise or regulated industry environments.</li></ul><p>Preferred qualifications</p><ul><li>TOGAF Standard 10th Edition or TOGAF 9.2 certification.</li><li>Experience with NORA 2.0 (National Enterprise Reference Architecture).</li><li>Experience with the Saudi Digital Government Authority (DGA) Enterprise Architecture Methodology and Government Enterprise Architecture (GEA).</li><li>ArchiMate, cloud, security, PMP, ITIL, COBIT, SAFe or related certifications are advantageous.</li><li>Experience supporting architecture governance, Architecture Review Boards and solution assurance processes.</li></ul><p>Client responsibilities</p><ul><li>Build and maintain appropriate client relationships, leveraging relationships to effectively execute work.</li><li>Connect the right EY team members to key client contacts and maintain open and proactive communication.</li><li>Build credibility by understanding what is happening in clients' businesses and within their competitive environment.</li><li>Bring diverse and thought-provoking perspectives and EY points of view to explore solutions with clients.</li><li>Support approaches when challenged and influence senior client stakeholders by establishing credibility around specialized matters and technical judgment.</li><li>Deliver an exceptional client experience across engagements by understanding client agendas, anticipating needs and helping resolve critical issues.</li><li>Support account plans and coordinate delivery of service offerings by mobilizing the right resources and facilitating consistent quality.</li></ul><p>Internal expectations</p><ul><li>Take ownership of professional growth by leveraging coaching, learning and new experiences.</li><li>Present complex messages clearly and confidently, using communication methods that build strong relationships based on trust.</li><li>Demonstrate influencing skills that address varied interests and individual styles.</li><li>Create a positive team environment, balancing individual initiative with team collaboration and EY priorities.</li><li>Adopt appropriate coaching techniques to meet the needs of team members.</li><li>Provide constructive feedback tailored to each person's style and environment.</li><li>Resolve competing priorities and resource allocation issues while building collaboration across organizational boundaries.</li></ul><p>What we look for</p><p>We are looking for highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. As an effective communicator, you will be a confident professional with strong stakeholder management skills and a genuine passion for making things happen in a dynamic organization.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Information Systems, Engineering or a related discipline.</li><li>4-7 years + of experience in enterprise architecture, solution architecture and/or technology architecture roles.</li><li>Arabic language proficiency is required.</li><li>Strong ability to engage with business and technology stakeholders and translate business needs into practical architecture outcomes.</li><li>Experience supporting architecture work in government, public sector, large enterprise or regulated industry environments.</li><li>TOGAF Standard 10th Edition or TOGAF 9.2 certification.</li><li>Experience with NORA 2.0 (National Enterprise Reference Architecture).</li><li>Experience with the Saudi Digital Government Authority (DGA) Enterprise Architecture Methodology and Government Enterprise Architecture (GEA).</li><li>ArchiMate, cloud, security, PMP, ITIL, COBIT, SAFe or related certifications are advantageous.</li><li>Experience supporting architecture governance, Architecture Review Boards and solution assurance processes.</li></ul>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>The Associate Manager – Infrastructure is responsible for leading and managing a multidisciplinary team of Infrastructure Engineers, Cloud Engineers, Network Engineers, Storage Specialists, Backup & Disaster Recovery Consultants, ITSM Consultants, and Infrastructure Architects.</p>
<p>The role oversees the planning, assessment, consulting, architecture, implementation, and delivery of enterprise infrastructure solutions across customer environments. This includes Private Cloud, Hybrid Cloud, Virtualization, Hyper-Converged Infrastructure, Data Center Modernization, Backup & Disaster Recovery, Storage Infrastructure, Network Infrastructure, IT Service Management (ITSM), and Infrastructure Automation solutions.</p>
<p>The Associate Manager acts as both a business and technical leader, ensuring the successful delivery of projects, customer satisfaction, team development, innovation, governance, and financial performance while supporting Vodafone Business growth objectives.</p>
<h4>Job profile</h4>
<p><strong>Infrastructure services practice leadership</strong></p>
<ul>
<li>Lead and manage the Infrastructure Solutions & Services practice.</li>
<li>Establish delivery standards, methodologies, and best practices.</li>
<li>Define infrastructure service offerings and delivery frameworks.</li>
<li>Drive capability development and technical excellence across the team.</li>
<li>Build and maintain infrastructure solution reference architectures.</li>
<li>Develop service delivery models aligned with customer requirements.</li>
<li>Support strategic growth and expansion of infrastructure services.</li>
</ul>
<p><strong>Solution design & consulting leadership</strong></p>
<ul>
<li>Oversee infrastructure assessments, consulting engagements, and solution architecture activities.</li>
<li>Review and approve infrastructure designs and implementation approaches.</li>
<li>Ensure solutions align with customer business objectives and technical requirements.</li>
<li>Provide executive-level consulting and advisory services.</li>
<li>Lead customer workshops, infrastructure assessments, and roadmap development initiatives.</li>
<li>Ensure infrastructure solutions comply with enterprise architecture principles and operational requirements.</li>
</ul>
<p><strong>Project management</strong></p>
<ul>
<li>Ensure successful delivery of infrastructure projects and programs.</li>
<li>Govern project quality, timelines, and scope.</li>
<li>Monitor project resource utilization.</li>
<li>Review delivery risks and mitigation plans.</li>
<li>Support large-scale and strategic customer engagements.</li>
<li>Ensure projects meet agreed SLAs and KPIs.</li>
</ul>
<p><strong>Stakeholder management</strong></p>
<ul>
<li>Serve as the senior escalation point for infrastructure engagements.</li>
<li>Build trusted advisor relationships with customers.</li>
<li>Collaborate with sales, presales, product teams, and partner organizations.</li>
<li>Participate in executive steering committees and governance forums.</li>
<li>Support bid responses, proposals, and customer presentations.</li>
</ul>
<p><strong>Risk management</strong></p>
<ul>
<li>Identify technical, operational, financial, and delivery risks.</li>
<li>Develop mitigation strategies and contingency plans.</li>
<li>Ensure infrastructure resilience and service continuity.</li>
<li>Oversee major incident management and root cause analysis.</li>
<li>Support disaster recovery and business continuity programs.</li>
</ul>
<p><strong>Compliance & auditing</strong></p>
<ul>
<li>Ensure infrastructure services comply with regulatory requirements.</li>
<li>Ensure alignment with:
<ul>
<li>ISO 27001</li>
<li>ISO 20000</li>
<li>NIST Framework</li>
<li>ITIL Best Practices</li>
<li>Business Continuity Standards</li>
<li>Data Protection Regulations</li>
</ul>
</li>
<li>Support internal and external audits.</li>
<li>Ensure governance and quality standards are maintained.</li>
</ul>
<h4>Competencies and qualifications</h4>
<p><strong>Core competencies, knowledge and experience:</strong></p>
<ul>
<li>10 years of experience in infrastructure technologies and enterprise IT environments.</li>
<li>Minimum 5 years of experience managing technical delivery teams.</li>
<li>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.</li>
<li>Proven experience delivering large-scale infrastructure transformation programs.</li>
<li>Strong consulting and customer engagement experience.</li>
<li>Experience managing multi-disciplinary technical teams.</li>
<li>Strong financial and commercial awareness.</li>
<li>Strong communication, presentation, and negotiation skills.</li>
<li>Experience working in enterprise and service provider environments.</li>
<li>Excellent command of English.</li>
</ul>
<p><strong>Must have technical / professional qualifications:</strong></p>
<p>Strong knowledge and experience with a mix of the following vendors and technologies:</p>
<ul>
<li>Virtualization and cloud technologies (VMware, Nutanix, Open Stack, Azure, AWS, Red Hat OpenShift)</li>
<li>Storage technologies (Dell, NetApp, HPE)</li>
<li>Backup and disaster recovery (Veeam, Commvault)</li>
<li>Network infrastructure (Cisco, Forti, SD-WAN, Network Monitoring)</li>
<li>ITSM solutions</li>
<li>Azure, AWS knowledge is a plus</li>
<li>ITIL knowledge</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p>
<p>Together we can.</p></p><p></p>
<p>Join Us</p><p>At Vodafone, we re not just shaping the future of connectivity for our customers we re shaping the future for everyone who joins our team. When you work with us, you re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><p>What you ll do</p><p>Lead the Business Analysis function for FinTech products and services, managing a team of business analysts and acting as the key link between business and technology teams. Drive business requirements analysis, roadmap planning, and solution definition to ensure successful delivery of strategic initiatives aligned with company objectives. Collaborate closely with architecture, technical, finance, and external partners to define business needs, develop requirements and user stories, support Agile delivery, and ensure end-to-end realization of business benefits across product development initiatives.</p><p>Who you are</p><p>Role: Managing a team of business analysts for fintech products and services. Provide consultation service for Business Units with the support of the Architecture and Technical Domain teams. Actively participate in the IT business roadmap planning activities, by supporting the business departments in creating a feasible roadmap that is in alignment with the company s strategy and main goals. Ensures E2E responsibility for the business goals to be met by the project s deliverables. Understands the requirement and provides technical background information on the existing capabilities. Collect business goals and agree on the deliverable benefits of the requirements to provide best concept and solution for a requirement. Actively cooperates with contacts both within Technology (local, regional, global) internal and external SPOCs. Interacts with Solution Architects and Technical domains / testing team during the project lifecycle to achieve best solution for the company. Supports the Agile methodology by identifying developments suitable for squad operation. Creates Request For Proposal /EPIC/User Story material. Coordinate and collaborate with internal and external stakeholders to elicit functional requirements, flowcharts, modelling those requirements in an organized manner Provide coaching and institutional knowledge to all stakeholders to ensure that all relevant information is understood and explainable. Work closely with finance /Insights team to reach to best reporting model. Maintain all product development plan [Technical and business ] with internal and external vendors.</p><p>Not a perfect fit?</p><p>Worried that you don t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><p>What's in it for you</p><p>Core competencies, knowledge, and experience:</p><ul><li>6+ years in business analysis or equivalent</li><li>Excellent knowledge of the agile methodology</li><li>Excellent knowledge of the banking sector (Wallets, Payments & Banking products)</li><li>Proven experience in eliciting requirements</li><li>Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools</li><li>Strong written and verbal communication skills including technical writing skills in English</li><li>Strong project management skills and multitasking.</li><li>Certified Scrum Product Owner (CSPO), PSPO, Certified SAFe Product Owner (PO)) is plus</li><li>Ability to write concise and clear</li><li>Ability to lead and actively participate in team and client meetings</li></ul><p>Must have technical/professional qualifications:</p><ul><li>Engineering graduate</li><li>Ability to learn new technologies quickly and efficiently</li><li>Excellent communication skills, both written and verbal,</li><li>Excellent time management with a strong sense of urgency.</li><li>Strong relationship building skills.</li><li>Innovative and decision-making skills</li><li>Conflict management.</li></ul><p>Who we are</p><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance. Together we can.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>6+ years in business analysis or equivalent</li><li>Excellent knowledge of the agile methodology</li><li>Excellent knowledge of the banking sector (Wallets, Payments & Banking products)</li><li>Proven experience in eliciting requirements</li><li>Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools</li><li>Strong written and verbal communication skills including technical writing skills in English</li><li>Strong project management skills and multitasking.</li><li>Certified Scrum Product Owner (CSPO), PSPO, Certified SAFe Product Owner (PO)) is plus</li><li>Ability to write concise and clear</li><li>Ability to lead and actively participate in team and client meetings</li><li>Engineering graduate</li><li>Ability to learn new technologies quickly and efficiently</li><li>Excellent communication skills, both written and verbal,</li><li>Excellent time management with a strong sense of urgency.</li><li>Strong relationship building skills.</li><li>Innovative and decision-making skills</li><li>Conflict management.</li></ul>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology, and transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry, and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking an Application Architect to join our centralised IT organisation within VOIS. This role plays a critical part in defining and governing the application architecture across the entire VOIS landscape, supporting over 17,000 colleagues globally. The individual will shape a consistent, scalable, and secure application architecture model that enables business growth across multiple locations while ensuring alignment with Vodafone Group standards. The role also supports early-stage initiatives by reviewing technical solutions, guiding architecture-compliant designs, and enabling informed decision-making for new and evolving applications.</p>
<h4>What you'll do</h4>
<ul>
<li>Define and own the application infrastructure architecture across the VOIS organisation, promoting adoption and alignment across business and technology stakeholders</li>
<li>Develop and maintain a VOIS-wide application architecture model that supports scalability, consistency, and long-term growth</li>
<li>Review and approve solution designs for new and existing internal applications to ensure compliance with agreed architecture standards</li>
<li>Support service transition and early-stage projects through architecture guidance, effort estimation, vendor evaluation, and implementation approach recommendations</li>
<li>Ensure application architecture alignment with network, infrastructure, and Vodafone Group IT architecture standards</li>
<li>Collaborate closely with infrastructure, security, and implementation teams to embed security, resilience, and performance by design</li>
<li>Own and maintain the Application Lifecycle Management tool, ensuring accurate visibility of all applications in use across VOIS</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>An experienced application architecture professional with a background in global IT or telecommunications environments</li>
<li>Skilled in designing reference architecture models for complex, enterprise-scale application landscapes</li>
<li>Experienced in integrating AI-driven capabilities, including generative AI, large language models, and retrieval-augmented generation, into core business applications</li>
<li>Knowledgeable in cloud-native and scalable architectures using platforms such as Azure, AWS, or GCP, with experience in microservices, containerisation, and operational pipelines</li>
<li>Familiar with recognised architecture and IT service frameworks such as TOGAF, COBIT, ITIL, and eTOM</li>
<li>Confident in translating business needs into technical blueprints that deliver measurable value and alignment with organisational objectives</li>
<li>Experienced in designing secure, compliant, and resilient end-to-end solutions in collaboration with information security teams</li>
<li>Holds a relevant technical degree and brings at least four years of experience in CRM or business application architecture</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>The opportunity to influence and shape application architecture across a large, international organisation</li>
<li>Exposure to enterprise-scale digital transformation initiatives within a global technology environment</li>
<li>Collaboration with diverse, cross-functional teams across multiple countries</li>
<li>The ability to work with modern cloud, AI, and architecture frameworks in a complex, evolving landscape</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced enterprise application architecture governance at scale</li>
<li>Practical integration of AI technologies into core business platforms</li>
<li>Strategic business-to-technology alignment within a global shared services model</li>
<li>Cross-market collaboration and influence within a matrix organisation</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive, and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a Monitoring Service Owner – IT Infrastructure to lead the end-to-end ownership of monitoring services, ensuring stability, availability, and optimal performance. This role focuses on proactive monitoring, effective alerting, and continuous optimisation, while aligning services with business requirements, compliance standards, and cloud transformation strategies. The individual will act as a technical escalation point, support operational excellence, and drive continuous improvement within infrastructure services.</p>
<h4>What you’ll do</h4>
<ul>
<li>Own and manage end-to-end monitoring services to ensure high availability, performance, and reliability.</li>
<li>Perform root cause analysis (RCA), resolve incidents, and deliver permanent solutions.</li>
<li>Coordinate, prepare, and implement service change requests and ensure readiness for CAB reviews.</li>
<li>Monitor service performance, generate reports, and prepare service analysis for monthly review meetings.</li>
<li>Lead continuous service improvement (CSI) initiatives and deliver operational enhancements.</li>
<li>Act as a technical escalation point across service desks, support teams, and SMEs.</li>
<li>Maintain and update operational documentation, including user guides and work instructions.</li>
<li>Conduct operational assessments for projects and provide input for go-live decisions.</li>
<li>Develop automation scripts and solutions to improve efficiency and reduce manual intervention.</li>
<li>Collaborate with internal stakeholders to align service delivery with business needs and technical strategy.</li>
<li>Monitor ticket quality, coach SMEs, and support capability development across the team.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>A professional with a degree in engineering, computer science, or a related field.</li>
<li>An experienced individual with extensive hands-on expertise in Azure monitoring and administration.</li>
<li>Skilled in Azure Monitor tools, including log analytics, metrics, alerts, dashboards, and diagnostic settings.</li>
<li>Proficient in Kusto Query Language (KQL) for queries, dashboards, and reporting.</li>
<li>Knowledgeable in Infrastructure as Code (IaC) tools such as Terraform or ARM templates.</li>
<li>Experienced in SCOM and PowerShell scripting for automation and troubleshooting.</li>
<li>Certified in ITIL Foundation or equivalent service management frameworks.</li>
<li>Familiar with telemetry concepts, reporting tools, and performance analysis.</li>
<li>A collaborative communicator with strong interpersonal, organisational, and problem-solving skills.</li>
<li>Comfortable working in large-scale production environments with a quality and customer-focused approach.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to lead critical infrastructure services in a global organisation.</li>
<li>Exposure to advanced cloud monitoring tools and large-scale IT environments.</li>
<li>Collaborative and inclusive team culture focused on innovation and improvement.</li>
<li>Continuous learning through real-world service optimisation and transformation initiatives.</li>
<li>Engagement in cross-functional projects with high business impact.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced cloud monitoring and observability practices.</li>
<li>Service ownership and end-to-end operational management.</li>
<li>Automation and scripting for infrastructure efficiency.</li>
<li>Stakeholder management and technical leadership.</li>
<li>Continuous improvement methodologies and service optimisation strategies.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking an IT Operations Support Engineer to provide first-line technical support within the Web Factory function, supporting Vodafone Germany services. This role focuses on incident and request management across enterprise and consumer web-based services, ensuring issues are resolved efficiently or escalated appropriately. Working in a 24/7 shift-based environment, the role plays a critical part in maintaining service quality, meeting SLA commitments, and delivering a positive customer experience in both German and English.</p>
<h4>What you’ll do</h4>
<ul>
<li>Receive, log, monitor, and resolve incidents and service requests via ticketing systems, phone, and email.</li>
<li>Troubleshoot technical issues across web applications, operating systems, and peripheral devices, providing first-time resolution where possible.</li>
<li>Escalate incidents to second-line support or external partners in line with defined processes and SLAs.</li>
<li>Keep customers informed of progress, updates, and resolutions until closure.</li>
<li>Enrich tickets with accurate technical details and contribute valuable knowledge to the knowledge base.</li>
<li>Monitor incident queues to ensure compliance with SLA and OLA targets, including escalation and alerting where required.</li>
<li>Support problem management activities, including root cause analysis and problem ticket coordination.</li>
<li>Participate in change management activities in line with agreed change processes and timelines.</li>
<li>Work collaboratively with global support teams, technical departments, and service providers.</li>
<li>Operate on a shift and on-call rotation to support 24/7 service availability.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>An individual with 3–6 years of experience in IT or technical support, ideally within a service desk or operations environment.</li>
<li>Proficient in written and spoken German and English, with confidence in technical documentation and communication.</li>
<li>Familiar with multiple operating systems (Microsoft, Linux/Unix) and basic web technologies such as HTML and JavaScript.</li>
<li>Knowledgeable in networking fundamentals and ITIL practices (advantageous).</li>
<li>A structured problem-solver with strong troubleshooting and analytical skills.</li>
<li>Comfortable working in a fast-paced, global, and customer-focused environment.</li>
<li>Willing to work shifts and participate in on-call rotations.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Exposure to international Vodafone markets and enterprise-scale web platforms.</li>
<li>Hands-on experience in IT operations, incident, problem, and change management.</li>
<li>Opportunities to collaborate with diverse global teams and technology partners.</li>
<li>A structured environment that supports continuous learning and skill development.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced incident and service request management within SLA-driven environments.</li>
<li>Practical application of ITIL processes in real operational scenarios.</li>
<li>Enhanced troubleshooting across web technologies, operating systems, and networks.</li>
<li>Professional communication skills in a multilingual, customer-facing context.</li>
</ul>
<h4>VOIS Equal Opportunity Employer Commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through official channels to avoid job scams and fraud.</p></p><p></p>
<p><h4>What you’ll bring:</h4>
<p>Your enthusiasm, love and passion for customer success will help us become the leading cloud service provider.</p>
<h4>Key skills/qualifications</h4>
<ul>
<li>Several years of experience relevant to this position, including 5+ years of direct project and/or program management experience in one or more of the assignments listed in the former section, executed as a delivery project manager with project P&L responsibility.</li>
<li>Proven record of full lifecycle implementations of projects exceeding 1000 days delivery effort.</li>
<li>Current PMI – PMP, Prince2 Practitioner or similar certification.</li>
<li>Hands-on experience as a Scrum Master, Agile Lead or Agile Coach, preferably within large organizations would be a great plus.</li>
<li>Demonstrated ability to follow solid project management principles and successfully manage projects of increasing complexity.</li>
<li>Experienced working in a matrix management environment.</li>
<li>Experience in bid management with deal with internal stakeholders, customers, and vendors.</li>
<li>Depending on the seniority, proven experience in working with customer senior managers or executives.</li>
<li>Cloud technology focus, and technical or industry domain expertise in one or more of the assignments listed above would be a great plus.</li>
<li>Proven experience in managing remote and offshore teams.</li>
<li>Adaptability and ability to embrace and drive change. Ability to work in heterogeneous environments, with multiple actors/companies involved in the customers delivery context.</li>
<li>Graduate degree (Diploma/Master/Bachelor) or equivalent experience.</li>
</ul>
<h4>What we offer:</h4>
<p>A driver’s seat in leading your own career. We give you the freedom, skills, tools and technologies to shape your future. Whatever avenue you go down, you’ll gain access to immense learning experiences, and you’ll always be backed-up by Oracle’s impressive resources. We offer an international culture that is vibrant, dynamic and inspiring, helping you reach your full potential.</p>
<h4>Equal opportunity</h4>
<p>At Oracle, we don’t just respect differences—we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.</p>
<h4>What you will do:</h4>
<p>As an acknowledged authority within Oracle, this senior-level project management/program management position provides consistent high quality and innovative solution leadership with industry-wide impact. He/she will be responsible for guiding the successful implementation of integrated solutions based either on Oracle cloud platform and/or on hybrid cloud/on premise architectures, ensuring high quality and timely delivery within budget to the customer’s satisfaction.</p>
<p>Based on Oracle consulting mission and offering in technology area, typical assignments will include:</p>
<ul>
<li>Migrating customer workloads from on-prem to Oracle Cloud.</li>
<li>Modernizing existing customer applications or infrastructures.</li>
<li>Delivering innovative, modern multi-channel applications leveraging cloud-native paradigms and digital contents.</li>
<li>Delivering enterprise-scale integrations between existing and new applications.</li>
</ul>
<p>In the above context, project/program manager:</p>
<ul>
<li>As a thought leader and trusted advisor, effectively influences decisions at the leadership level of customer organizations.</li>
<li>Enables business development efforts by providing subject matter expertise. Manages the scope of medium to large-scale projects, and accounts with varying levels of complexity.</li>
<li>In bid phases, analyzes business needs to help ensure Oracle’s solution meets the customer’s objectives by combining industry best practices and product knowledge.</li>
<li>In delivery phase, effectively applies Oracle’s methodologies and policies while adhering to contractual obligations, minimizing Oracle’s risk and exposure.</li>
<li>As a position of professional influence, this individual frequently operates at the leading edge of technology.</li>
<li>Exercises creativity and independent judgement in identifying and resolving major issues and risks impacting project success according to PMI.</li>
<li>Provides direction and mentoring to project teams.</li>
<li>Ensures customer deliverables are acceptable and works closely with the customer to understand and manage project expectations.</li>
<li>Create long-term customer relationships and collaborate with both consulting and licensing/cloud Oracle sales areas.</li>
<li>Identifies the areas of potential business growth on customers and directs them in compliance with corporate strategies.</li>
</ul>
<p><strong>Career level</strong> - N/A</p>
<p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p>
<p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p>
<p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, please let us know.</p>
<p>Oracle is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p></p><p></p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>The CRM Senior Consultant is responsible for analyzing business requirements, designing, configuring, and implementing Customer Relationship Management (CRM) solutions that support sales, marketing, customer service, and field service processes.</p>
<p>The role ensures CRM solutions are aligned with business objectives, enterprise architecture standards, data governance policies, and industry best practices. The CRM Consultant works closely with business stakeholders, solution architects, developers, and project managers to deliver scalable and user-centric CRM platforms.</p>
<h4>Job profile</h4>
<p><strong>CRM solution design & implementation</strong></p>
<ul>
<li>Gather and analyze business requirements related to customer engagement, sales, service, and marketing.</li>
<li>Assess CRM maturity and business processes: run discovery workshops, map customer journeys, and produce prioritized roadmaps.</li>
<li>Configure CRM solutions, workflows, forms, dashboards, and business rules.</li>
<li>Design and document functional specifications and user stories.</li>
<li>Support integration with ERP, billing, contact center, and third-party systems.</li>
<li>Participate in testing, deployment, and post-go-live support.</li>
<li>Recommend process improvements and CRM optimization opportunities.</li>
<li>Implementation and configuration: configure objects, workflows, automation, forms, and UI; develop customizations when needed.</li>
<li>Integration and data migration: plan and execute migrations, ETL/ELT, and integrations with ERP, marketing automation, and analytics platforms.</li>
<li>Change management and adoption: create training, run user acceptance testing, and drive adoption through role based enablement.</li>
<li>Solution design and architecture: design CRM data models, integrations, and security/permission models aligned to business goals.</li>
</ul>
<p><strong>Project management</strong></p>
<ul>
<li>Estimate effort and support project planning activities.</li>
<li>Deliver assigned workstreams within agreed scope, schedule, and quality targets.</li>
<li>Maintain project documentation and configuration records.</li>
<li>Support user acceptance testing and issue resolution.</li>
<li>Proactively identify opportunities for continuous improvement in CRM delivery processes.</li>
</ul>
<p><strong>Stakeholder management</strong></p>
<ul>
<li>Collaborate with internal teams and customer stakeholders to ensure effective communication and teamwork.</li>
<li>Support customer engagements, workshops, and technical discussions.</li>
<li>Drive innovation by exploring and adopting modern data platform tools and methodologies.</li>
</ul>
<p><strong>Risk management</strong></p>
<ul>
<li>Identify and mitigate risks throughout the delivery lifecycle.</li>
</ul>
<p><strong>Compliance & auditing</strong></p>
<ul>
<li>Ensure the CRM projects delivery aligns with the relevant regulations, compliance frameworks and industry standards.</li>
</ul>
<h4>Core competencies, knowledge and experience</h4>
<ul>
<li>8 - 10 years of experience in CRM consulting and implementation.</li>
<li>Strong understanding of customer lifecycle processes (Lead-to-Cash, Service-to-Resolution, Marketing-to-Lead).</li>
<li>Experience gathering requirements and translating them into system designs.</li>
<li>Knowledge of customer data management and CRM reporting.</li>
<li>Strong analytical, communication, and facilitation skills.</li>
<li>Experience working in Agile and project delivery environments.</li>
<li>Excellent command of English.</li>
<li>Data quality & governance: master data management, deduplication, consent management, and GDPR/PDPL awareness.</li>
<li>Project delivery: full lifecycle CRM implementations, agile delivery, UAT, and release management.</li>
<li>Consulting skills: workshop facilitation, requirements elicitation, solution documentation, and client-facing communication.</li>
</ul>
<h4>Must have technical / professional qualifications</h4>
<ul>
<li>Platform expertise: deep hands on experience with Odoo, Salesforce, Microsoft Dynamics 365, or HubSpot; ability to recommend the right platform for client needs.</li>
<li>Functional domain knowledge: sales, service, marketing automation, customer service processes, and customer data management.</li>
<li>Technical skills: strong data modeling, API/integration experience (REST/SOAP), familiarity with middleware (MuleSoft, Azure Logic Apps), and basic scripting (JavaScript, Apex, C#).</li>
<li>Platform certification: at least one of Salesforce Administrator/Consultant, Microsoft Dynamics 365 / Odoo / Functional/Technical, or HubSpot Certification.</li>
<li>Proven portfolio: case studies or references demonstrating CRM design, migration, and adoption outcomes.</li>
<li>Strong SQL and data handling skills; familiarity with integration tools and middleware.</li>
<li>Consulting skills: scoping, proposal writing, client workshops, and stakeholder influence.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p>
<p>Together we can.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a skilled Cloud & DevOps Engineer to manage and enhance a cloud platform, leveraging strong expertise in Google Cloud Platform (GCP), Kubernetes, Terraform, Linux, Vault, CI/CD pipelines, and monitoring tools. The role focuses on designing, automating, securing, and operating scalable infrastructure to support development and production environments, enabling teams to deliver reliable and efficient solutions.</p>
<h4>What you’ll do</h4>
<ul>
<li>Manage, maintain, and optimise cloud infrastructure on GCP</li>
<li>Design, deploy, and support Kubernetes clusters and containerised applications</li>
<li>Build and enhance Infrastructure as Code using Terraform</li>
<li>Develop, maintain, and optimise CI/CD pipelines for application and infrastructure delivery</li>
<li>Administer and support Linux-based systems across cloud environments</li>
<li>Implement secure secrets management and access controls using Vault</li>
<li>Build and improve monitoring, logging, alerting, and observability solutions</li>
<li>Provide operational support across development, staging, and production environments</li>
<li>Troubleshoot infrastructure, deployment, networking, and platform issues</li>
<li>Collaborate with engineering, security, and operations teams to enhance automation, security, and reliability</li>
<li>Implement cloud security best practices, IAM controls, backup strategies, and disaster recovery plans</li>
<li>Participate in incident response, root cause analysis, and service improvement initiatives</li>
<li>Maintain documentation, operational runbooks, and platform standards</li>
<li>Support knowledge sharing and promote DevOps and platform engineering practices</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>3-6 years of experience</li>
<li>Experienced in Google Cloud Platform (GCP) with hands-on delivery experience</li>
<li>Proficient in managing Kubernetes platforms in production environments</li>
<li>Skilled in Terraform and Infrastructure as Code practices</li>
<li>Strong background in Linux administration and troubleshooting</li>
<li>Familiar with Vault or similar secrets management platforms</li>
<li>Experienced in building and maintaining CI/CD pipelines</li>
<li>Knowledgeable in monitoring and observability tools such as Prometheus, Grafana, ELK, or similar</li>
<li>Comfortable supporting both development and production environments</li>
<li>Strong understanding of networking, system reliability, and cloud security</li>
<li>Able to script and automate using Bash, Python, or similar</li>
<li>Capable of troubleshooting, incident handling, and problem resolution</li>
<li>Familiarity with GitOps tools, Helm, SRE practices, and access/policy management is advantageous</li>
<li>Relevant certifications in GCP, Kubernetes, Terraform, or Vault are desirable</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work on large-scale, modern cloud infrastructure</li>
<li>Exposure to advanced DevOps, automation, and cloud-native technologies</li>
<li>Collaborative environment focused on innovation and continuous improvement</li>
<li>Opportunities to develop expertise in platform engineering and cloud security</li>
<li>A supportive culture that encourages learning and knowledge sharing</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced cloud platform architecture and optimisation on GCP</li>
<li>Kubernetes platform design and container orchestration at scale</li>
<li>Infrastructure as Code and automation best practices</li>
<li>Monitoring, observability, and performance optimisation techniques</li>
<li>DevOps collaboration, incident management, and service reliability practices</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>