Quality Assurance / Quality Control Jobs in Egypt

???? We’re Hiring For#Heavy_Equipment_Department ????️⚙️<br>???? Location: #Alexandria<br>#Accommodation available for expatriates<br>A well-established and rapidly growing company is hiring for the following positions:<br><br>#Equipment_Department_Manager ????‍♂️⚙️ ▪️ Strong experience in managing and maintaining heavy equipment ▪️ Leadership, planning, and team supervision skills<br><br>#Senior_Mechanical_Maintenance_Engineer (2 Positions) ????????️ ▪️ Solid experience in Heavy equipment maintenance ▪️ Strong troubleshooting and problem-solving skills<br>✨ Why Join Us? ✔️ Competitive salaries based on experience ✔️ Long-term career stability ✔️ Professional growth and development opportunities ✔️ Medical and social insurance<br>???? Apply via this form and select the job title: <br>https://lnkd.in/d6Esd-Hq

Job Purpose: -HD Bank is looking for hiring highly talented branch managers Main Responsibilities: -Supervise and manage all daily branch operations, ensuring smooth workflow and service delivery. Oversee the implementation of business plans and ensure alignment with the bank’s overall strategy and objectives. Monitor the achievement of sales, service, and operational targets also implement corrective actions when needed. Ensure compliance with all banking policies, procedures, and regulatory requirements. Review financial, operational, and performance reports. Identify and analyze operational issues, recommend effective solutions, and ensure continuous process improvement. Maintain high levels of customer satisfaction through prompt service delivery and proactive relationship management. Assess and approve all the required transactions within authorized limits. Manage and monitor cash flow, deposits, and loan portfolios to ensure efficiency and profitability. Ensure accurate record keeping, documentation, and reporting of all branch activities. Supervise the employee’s performance, provide coaching, and support their professional development through training and guidance.<br><br>Job Requirements: -Educational Qualifications:Bachelor’s degree in commerce, Business Administration, or Economics, or an equivalent qualification. Experience:Minimum of 12 years of banking experience, including at least 8 years in branch management or a senior banking operations role<br>.

Role Objectives :The Assistant Fulfillment Point Manager is responsible for managing the dark stores on ground, in terms of orderfulfillment, quality control, and logistics, and will coordinate closely with the customer service and the Dark Store &Last Mile Operations Manager.<br>Roles & Responsibilities:Assist in managing FP Operations on the ground. Ensure orders are being filled and shipped timely and accurate. Prevents product damage and shrinkage, accidents, and occupational hazards. Effectively monitors the flow of goods through the stock management system. Maintain a clean and safe work environment. Prepares necessary SOPs for fulfillment processes. Assist in analyzing current operations and make recommendations on ways to improve. Maintain the highest standards of customer service by immediately attending to and resolving customer issues.<br>REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS :Bachelor’s degree Knowledge of warehouse software packages and MS Office proficiency. Analytical thinking skills. High attention to detail. Problem solving skills. Good command of the English language. Multi-functional team leadership skills. Conflict resolution skills. Able to work on shift basis.

Company Description Tessuto For Textile is a leading player in the global textile industry, operating since 2011 with a focus on importing, exporting, and manufacturing high-quality textiles. The company serves diverse markets worldwide, providing premium fabrics and materials for fashion and industrial applications. Tessuto emphasizes excellence, sustainability, and innovation across its operations and product lines. With deep expertise in the textile supply chain and a commitment to craftsmanship, the company offers reliable, high-standard solutions to its clients. Tessuto invites new team members to help shape the future of textiles in a dynamic, quality-driven environment.<br>Role Description The Warehouse Manager role at Tessuto For Textile is a full-time hybrid position based in Qesm 2nd Shubra El Kheima, with some flexibility for work from home. The Warehouse Manager will oversee daily warehouse operations, including receiving, storing, and dispatching textiles and materials in an accurate and timely manner. This role includes planning and organizing stock locations, supervising inventory counts, and ensuring optimal stock levels to support production and sales. The Warehouse Manager will lead and coordinate warehouse staff, assign tasks, monitor performance, and support a safe, inclusive working environment. Additional responsibilities include managing warehouse equipment and maintenance, enforcing safety and quality standards, preparing reports on inventory and warehouse KPIs, and collaborating with procurement, logistics, and production teams to improve efficiency and reduce errors.<br>Qualifications<br> Strong stock control and inventory control skills, with the ability to maintain accurate records and minimize discrepancies. Proficiency in inventory management and operations management to plan, organize, and optimize warehouse workflows. Experience with forklift operation and other warehouse equipment, with a strong focus on safety and compliance. Experience using warehouse or ERP systems, and solid skills in spreadsheets and basic data analysis. Proven people management skills, including team leadership, training, scheduling, and performance feedback. Excellent organizational and time-management abilities, with strong attention to detail and problem-solving skills. Effective communication skills and the ability to collaborate with cross-functional teams and external partners. Previous experience in textile, manufacturing, or logistics environments is preferred. Relevant diploma or degree in logistics, supply chain, business, or a related field, or equivalent practical experience.

Company Description Abo Ali Pharmacies is a well-established pharmacy chain serving the Sixth of October and Sheikh Zayed areas since 1996. Founded by Dr. Ahmed Abo Ali with a single pharmacy, the group has grown to 30 branches in the Zayed and October regions, with plans to expand nationwide. The organization is committed to providing high-quality pharmaceutical services and a customer-centric experience. Team members are viewed as the core of the Abo Ali family, with continuous training and development to enhance their professional skills. Joining Abo Ali Pharmacies means contributing to the advancement of pharmacy standards in a supportive and growth-oriented environment.<br>Role Description The Branch Manager (Pharmacist) is responsible for overseeing the daily operations of a pharmacy branch in 6th of October, ensuring safe, accurate, and efficient dispensing of medications and pharmaceutical products. This full-time, on-site role includes supervising and scheduling staff, supporting their development, and fostering a collaborative work environment. The role involves providing professional counseling to customers on prescriptions and over-the-counter medications, promoting rational drug use, and ensuring a high level of customer satisfaction. The Branch Manager monitors inventory levels, manages ordering and stock rotation, and oversees the storage and handling of medications in line with regulatory and company standards. They also ensure compliance with all legal, ethical, and quality requirements, handle branch reporting, support sales targets, and coordinate with head office on operational and promotional activities. <br>Qualifications Licensed Pharmacist with a Bachelor’s degree in Pharmacy (or equivalent) and eligibility to practice in the relevant jurisdiction. Proven experience in community pharmacy practice, including dispensing, medication counseling, and pharmacovigilance. Demonstrated branch or team leadership experience, including staff supervision, coaching, and performance monitoring. Strong customer service orientation with the ability to handle inquiries, resolve issues, and maintain a welcoming environment. Solid knowledge of pharmacy regulations, prescription validation, controlled drugs handling, and quality assurance procedures. Competence in inventory management, including stock control, expiration follow-up, ordering, and loss prevention. Good communication and interpersonal skills, with the ability to collaborate effectively with colleagues, physicians, and suppliers. Organizational and problem-solving abilities, with attention to detail and accurate documentation practices. Basic proficiency in pharmacy management systems and common office software tools. Flexibility to work shifts, weekends, and holidays as needed to support branch operations.

Sumerge's Support team sets new standards of customer experience. Through immense support and instant problem solving, our support engineers fulfill our customers' desires by exploring new technology areas, products, and multi-technology solutions. The Support team takes our deep technical expertise and tailor proficient solutions according to the clients' needs and goals allowing them to grow and solve their biggest business challenges by getting the most out of our offerings. Ultimately,you will ensure the effective delivery of technical support services, maintaining customer satisfaction, and leading the support team to meet service commitments and operational objectives.<br><br><br>Responsibilities<br><br>Manage day-to-day technical support operations and ensure timely resolution of customer issues. Monitor and ensure compliance with SLAs, OLAs, and support KPIs. Oversee incident, problem, and escalation management processes. Ensure proper ticket handling, prioritization, and follow-up until closure. Coordinate major incident response and communication with stakeholders. Lead, mentor, and develop technical support engineers and team leaders. Conduct performance reviews and establish individual development plans. Identify training needs and ensure continuous technical and soft skills development. Manage team workload, resource allocation, and shift planning. Maintain high levels of customer satisfaction through effective communication and issue resolution. Manage customer escalations and act as the primary point of contact for critical support matters. Review customer feedback and implement improvement initiatives. Establish and improve support processes, procedures, and knowledge management practices. Drive root cause analysis and preventive actions for recurring issues. Maintain accurate documentation of support activities and known issues. Provide regular service reports and operational updates to management. Coordinate with Development, Platform Engineering, Infrastructure, Security, and Business teams to resolve complex issues. Track and report on support metrics (SLA achievement, First Response Time (FRT), Mean Time to Resolution (MTTR), Ticket backlog and Customer Satisfaction) Identify risks and recommend corrective actions<br><br>Requirements<br><br><br>Bachelor's degree of Computer Science or Engineering or a related field9+ years of relevant experience 3+ years of people management experience Strong Experience of Linux/Windows server administration. Strong Experience of CI/CD pipelines, automation tools (Jenkins, Git Lab CI, Git Hub Actions), and scripting (Bash, Power Shell, Python). Experience with containers and orchestration (Open Shift, Docker and Kubernetes). Strong Experience with Elasticsearch. Strong Experience with Databases (SQL, DB2, Mongo DB, etc.). Strong Experience with Platform monitoring and observability tools (Grafana & Prometheus). Managing backups, DR plans, and systems resilience. Strong Experience of SLA/SLO and service reliability practices. Experience with supporting at least two IBM Cloud Paks (CP4BA, CP4I, CP4D) is a plus. Experience with Confluent is a plus. <br>Skills Identify and track Team KPIs Delegation and monitoring. Leadership and team building. Performance management Resource planning Decision making Risk management Incident management, troubleshooting, and root-cause analysis. Customer relationship Management Stakeholder management Vendor management Continuous improvement mindset Escalation management Communication & Negotiation

About Us:GIANTS is a leading company in Supply and install Low Current, Integrated Electrical Services,With more than 18 Years of experience in Engineering Solution industry Services in Egypt.<br>Position Overview : We are seeking technical Sales Engineer to join our growing team. You will play a key role in identifying new sales opportunities, developing customer relationships, and exceeding sales targets for fire alarm systems and other low-current systems, targeting both residential and commercial markets. The ideal candidate will have a minimum of 3 years of experience in Contracting engineering field, with a proven track record of success. This role requires knowledge of :1-CCTV.2-Access Control.3-Fire Alarm.4-Smart Home.5-Intercom .6-MATV.7-Public Address System.8- Other industrial and safety equipment.<br>Key Responsibilities:Prospect and qualify potential clients within the Egyptian market. Develop strong relationships with new and existing customers. Conduct technical presentations to effectively communicate the features and benefits of low-current systems. Prepare and submit competitive quotations to clients. Work closely with the engineering team to ensure technical feasibility of projects. Negotiate and close sales deals. Manage and update customer relationship records (CRM). Attend industry events and trade shows to generate leads. Provide pre-sales technical support and product education to clients. Offer after-sales technical support to maintain customer satisfaction.<br>Qualifications:• Minimum 3-5 years of experience in sales of fire alarm systems and/or other low-current systems (CCTV, access control, etc.)• Bachelor's degree in Engineering (Electronics, Communication, or a related field) preferred.• Strong understanding of fire safety codes and regulations in Egypt.• Excellent communication, presentation, and interpersonal skills.• Proven ability to build and maintain strong relationships with clients.• Excellent negotiation and closing skills.• Proficient in Microsoft Office Suite (Word, Excel, Power Point).• Proficient in (CRM) Software (Zoho, Odo,...) • Strong communication skills, able to express clearly orally, and in writing in English and Arabic.<br>How to Apply:Interested candidates are encouraged to submit their CVs to:hr.gess1@gmail.com<br>and mention the job title in the subject For more details about GIANTS , Please visit our website:Giantssecurityeg.com

About the Company We are a leading pharmaceutical company in Egypt with growing international exposure, recognized for our commitment to scientific excellence, innovation, and the development of high-quality healthcare solutions. With a strong regional footprint and an expanding global presence, we continue to invest in talented professionals who can help shape the future of healthcare across Egypt and beyond.<br>Role Overview We are seeking an experienced Business Development Manager to identify, evaluate, and execute strategic growth opportunities, including licensing deals, partnerships, in-licensing/out-licensing agreements, and market expansion initiatives. The successful candidate will play a key role in strengthening our product portfolio and supporting the company's continued growth across local and international markets.<br>Key Responsibilities Identify, evaluate, and pursue new business opportunities, including licensing, partnerships, mergers, acquisitions, and strategic alliances aligned with the company's growth strategy. Lead end-to-end deal execution, from opportunity identification and due diligence through negotiation, contracting, and post-deal integration. Build and maintain strong relationships with international and regional pharmaceutical partners, licensors, and key industry stakeholders. Conduct market research and competitive analysis to identify therapeutic areas, products, and partnership opportunities that align with corporate strategy. Develop robust business cases, financial models, and valuation analyses to support investment and partnership decisions. Collaborate cross-functionally with Regulatory Affairs, Finance, Supply Chain, Medical, and Commercial teams to ensure successful evaluation and implementation of new opportunities. Represent the company at industry conferences, partnering events, and international forums to source and develop new business leads. Monitor and report on pipeline opportunities, deal status, and market trends to senior leadership. Support the development and execution of the company's international expansion strategy.<br>Qualifications & Requirements Experience: Minimum of 10 years of progressive experience in business development, licensing, commercial strategy, or corporate development within the pharmaceutical or healthcare industry. Education: Bachelor's degree in Pharmacy, Life Sciences, Business Administration, or a related field; an MBA or advanced degree is preferred. Industry Knowledge: Strong understanding of the pharmaceutical industry landscape, including regulatory frameworks, licensing structures, and market access dynamics in Egypt and internationally. Deal Experience: Demonstrated track record of successfully leading licensing agreements, partnerships, or M&A transactions. Analytical Skills: Strong financial acumen with the ability to build business cases, valuation models, and deal structures. Communication: Excellent negotiation, presentation, and relationship-management skills, with the ability to engage confidently with senior executives and international partners. Language: Fluency in English required; Arabic fluency preferred. Travel: Willingness to travel regionally and internationally as required.

Company Description Horizon Operation & Management is a specialized provider of integrated urban operation and management services for national giga-scale projects. The company operates to high professional standards, focusing on efficiency, quality, and sustainability across urban facilities and services. Horizon is culture-driven and people-focused, aiming to improve daily life and enhance well-being in the communities it serves. By using modern operating systems, performance methodologies, and AI-powered smart platforms, the company delivers measurable value for partners and clients. As a Chinese–Egyptian joint venture, Horizon combines international best practices with deep local market knowledge and currently manages major projects such as the Central Business District at Egypt’s New Capital under a long-term contract.<br>Role Description The Mechanical Procurement Manager – Facility Experience is a full-time, on-site role based in Cairo, Egypt. This role is responsible for managing end-to-end procurement activities for mechanical systems and equipment across facility operations, including HVAC, plumbing, fire protection, and other building services. Day-to-day tasks include sourcing and evaluating suppliers, preparing RFQs and RFPs, negotiating contracts and pricing, and ensuring timely delivery of materials and spare parts. The role collaborates closely with engineering, maintenance, operations, and finance teams to align technical specifications with budget, compliance, and project timelines. The Mechanical Procurement Manager also monitors supplier performance, maintains accurate procurement records, supports quality inspections, and contributes to continuous improvement of procurement processes and cost optimization across assigned facilities.<br>Qualifications<br> Strong Mechanical Engineering background, with hands-on understanding of mechanical systems and components used in building and facility operations. Proficiency in Maintenance and Inspection practices, enabling effective evaluation of technical specifications, service requirements, and quality standards for procured items. Ability to interpret technical drawings and specifications using Computer-Aided Design (CAD) tools to support accurate procurement decisions. Familiarity with Automotive and related mechanical equipment, particularly where facility fleets, utility vehicles, or specialized mechanical assets are involved. Bachelor’s degree in Mechanical Engineering or a related field; advanced certifications in procurement, supply chain, or facilities management are an advantage. Proven experience in procurement or supply chain management within facilities, construction, or heavy industry environments. Strong negotiation, vendor management, and contract management skills, with attention to cost, quality, and delivery performance. Comfort with ERP or procurement systems, data analysis, and reporting to support decision-making and process improvement. Effective communication and collaboration skills, with the ability to work in cross-functional, multicultural teams. Fluency in English is required; Arabic language skills are highly beneficial.

???? We’re Hiring For#Heavy_Equipment_Department ????️⚙️<br>???? Location: #Alexandria<br>#Accommodation available for expatriates<br>A well-established and rapidly growing company is hiring for the following positions:<br><br>#Equipment_Department_Manager ????‍♂️⚙️ ▪️ Strong experience in managing and maintaining heavy equipment ▪️ Leadership, planning, and team supervision skills<br><br>#Senior_Mechanical_Maintenance_Engineer (2 Positions) ????????️ ▪️ Solid experience in Heavy equipment maintenance ▪️ Strong troubleshooting and problem-solving skills<br>✨ Why Join Us? ✔️ Competitive salaries based on experience ✔️ Long-term career stability ✔️ Professional growth and development opportunities ✔️ Medical and social insurance<br>???? Apply via this form and select the job title: <br>https://lnkd.in/d6Esd-Hq

Job Purpose: -HD Bank is looking for hiring highly talented branch managers Main Responsibilities: -Supervise and manage all daily branch operations, ensuring smooth workflow and service delivery. Oversee the implementation of business plans and ensure alignment with the bank’s overall strategy and objectives. Monitor the achievement of sales, service, and operational targets also implement corrective actions when needed. Ensure compliance with all banking policies, procedures, and regulatory requirements. Review financial, operational, and performance reports. Identify and analyze operational issues, recommend effective solutions, and ensure continuous process improvement. Maintain high levels of customer satisfaction through prompt service delivery and proactive relationship management. Assess and approve all the required transactions within authorized limits. Manage and monitor cash flow, deposits, and loan portfolios to ensure efficiency and profitability. Ensure accurate record keeping, documentation, and reporting of all branch activities. Supervise the employee’s performance, provide coaching, and support their professional development through training and guidance.<br><br>Job Requirements: -Educational Qualifications:Bachelor’s degree in commerce, Business Administration, or Economics, or an equivalent qualification. Experience:Minimum of 12 years of banking experience, including at least 8 years in branch management or a senior banking operations role<br>.

Role Objectives :The Assistant Fulfillment Point Manager is responsible for managing the dark stores on ground, in terms of orderfulfillment, quality control, and logistics, and will coordinate closely with the customer service and the Dark Store &Last Mile Operations Manager.<br>Roles & Responsibilities:Assist in managing FP Operations on the ground. Ensure orders are being filled and shipped timely and accurate. Prevents product damage and shrinkage, accidents, and occupational hazards. Effectively monitors the flow of goods through the stock management system. Maintain a clean and safe work environment. Prepares necessary SOPs for fulfillment processes. Assist in analyzing current operations and make recommendations on ways to improve. Maintain the highest standards of customer service by immediately attending to and resolving customer issues.<br>REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS :Bachelor’s degree Knowledge of warehouse software packages and MS Office proficiency. Analytical thinking skills. High attention to detail. Problem solving skills. Good command of the English language. Multi-functional team leadership skills. Conflict resolution skills. Able to work on shift basis.

Company Description Tessuto For Textile is a leading player in the global textile industry, operating since 2011 with a focus on importing, exporting, and manufacturing high-quality textiles. The company serves diverse markets worldwide, providing premium fabrics and materials for fashion and industrial applications. Tessuto emphasizes excellence, sustainability, and innovation across its operations and product lines. With deep expertise in the textile supply chain and a commitment to craftsmanship, the company offers reliable, high-standard solutions to its clients. Tessuto invites new team members to help shape the future of textiles in a dynamic, quality-driven environment.<br>Role Description The Warehouse Manager role at Tessuto For Textile is a full-time hybrid position based in Qesm 2nd Shubra El Kheima, with some flexibility for work from home. The Warehouse Manager will oversee daily warehouse operations, including receiving, storing, and dispatching textiles and materials in an accurate and timely manner. This role includes planning and organizing stock locations, supervising inventory counts, and ensuring optimal stock levels to support production and sales. The Warehouse Manager will lead and coordinate warehouse staff, assign tasks, monitor performance, and support a safe, inclusive working environment. Additional responsibilities include managing warehouse equipment and maintenance, enforcing safety and quality standards, preparing reports on inventory and warehouse KPIs, and collaborating with procurement, logistics, and production teams to improve efficiency and reduce errors.<br>Qualifications<br> Strong stock control and inventory control skills, with the ability to maintain accurate records and minimize discrepancies. Proficiency in inventory management and operations management to plan, organize, and optimize warehouse workflows. Experience with forklift operation and other warehouse equipment, with a strong focus on safety and compliance. Experience using warehouse or ERP systems, and solid skills in spreadsheets and basic data analysis. Proven people management skills, including team leadership, training, scheduling, and performance feedback. Excellent organizational and time-management abilities, with strong attention to detail and problem-solving skills. Effective communication skills and the ability to collaborate with cross-functional teams and external partners. Previous experience in textile, manufacturing, or logistics environments is preferred. Relevant diploma or degree in logistics, supply chain, business, or a related field, or equivalent practical experience.

Company Description Abo Ali Pharmacies is a well-established pharmacy chain serving the Sixth of October and Sheikh Zayed areas since 1996. Founded by Dr. Ahmed Abo Ali with a single pharmacy, the group has grown to 30 branches in the Zayed and October regions, with plans to expand nationwide. The organization is committed to providing high-quality pharmaceutical services and a customer-centric experience. Team members are viewed as the core of the Abo Ali family, with continuous training and development to enhance their professional skills. Joining Abo Ali Pharmacies means contributing to the advancement of pharmacy standards in a supportive and growth-oriented environment.<br>Role Description The Branch Manager (Pharmacist) is responsible for overseeing the daily operations of a pharmacy branch in 6th of October, ensuring safe, accurate, and efficient dispensing of medications and pharmaceutical products. This full-time, on-site role includes supervising and scheduling staff, supporting their development, and fostering a collaborative work environment. The role involves providing professional counseling to customers on prescriptions and over-the-counter medications, promoting rational drug use, and ensuring a high level of customer satisfaction. The Branch Manager monitors inventory levels, manages ordering and stock rotation, and oversees the storage and handling of medications in line with regulatory and company standards. They also ensure compliance with all legal, ethical, and quality requirements, handle branch reporting, support sales targets, and coordinate with head office on operational and promotional activities. <br>Qualifications Licensed Pharmacist with a Bachelor’s degree in Pharmacy (or equivalent) and eligibility to practice in the relevant jurisdiction. Proven experience in community pharmacy practice, including dispensing, medication counseling, and pharmacovigilance. Demonstrated branch or team leadership experience, including staff supervision, coaching, and performance monitoring. Strong customer service orientation with the ability to handle inquiries, resolve issues, and maintain a welcoming environment. Solid knowledge of pharmacy regulations, prescription validation, controlled drugs handling, and quality assurance procedures. Competence in inventory management, including stock control, expiration follow-up, ordering, and loss prevention. Good communication and interpersonal skills, with the ability to collaborate effectively with colleagues, physicians, and suppliers. Organizational and problem-solving abilities, with attention to detail and accurate documentation practices. Basic proficiency in pharmacy management systems and common office software tools. Flexibility to work shifts, weekends, and holidays as needed to support branch operations.

Sumerge's Support team sets new standards of customer experience. Through immense support and instant problem solving, our support engineers fulfill our customers' desires by exploring new technology areas, products, and multi-technology solutions. The Support team takes our deep technical expertise and tailor proficient solutions according to the clients' needs and goals allowing them to grow and solve their biggest business challenges by getting the most out of our offerings. Ultimately,you will ensure the effective delivery of technical support services, maintaining customer satisfaction, and leading the support team to meet service commitments and operational objectives.<br><br><br>Responsibilities<br><br>Manage day-to-day technical support operations and ensure timely resolution of customer issues. Monitor and ensure compliance with SLAs, OLAs, and support KPIs. Oversee incident, problem, and escalation management processes. Ensure proper ticket handling, prioritization, and follow-up until closure. Coordinate major incident response and communication with stakeholders. Lead, mentor, and develop technical support engineers and team leaders. Conduct performance reviews and establish individual development plans. Identify training needs and ensure continuous technical and soft skills development. Manage team workload, resource allocation, and shift planning. Maintain high levels of customer satisfaction through effective communication and issue resolution. Manage customer escalations and act as the primary point of contact for critical support matters. Review customer feedback and implement improvement initiatives. Establish and improve support processes, procedures, and knowledge management practices. Drive root cause analysis and preventive actions for recurring issues. Maintain accurate documentation of support activities and known issues. Provide regular service reports and operational updates to management. Coordinate with Development, Platform Engineering, Infrastructure, Security, and Business teams to resolve complex issues. Track and report on support metrics (SLA achievement, First Response Time (FRT), Mean Time to Resolution (MTTR), Ticket backlog and Customer Satisfaction) Identify risks and recommend corrective actions<br><br>Requirements<br><br><br>Bachelor's degree of Computer Science or Engineering or a related field9+ years of relevant experience 3+ years of people management experience Strong Experience of Linux/Windows server administration. Strong Experience of CI/CD pipelines, automation tools (Jenkins, Git Lab CI, Git Hub Actions), and scripting (Bash, Power Shell, Python). Experience with containers and orchestration (Open Shift, Docker and Kubernetes). Strong Experience with Elasticsearch. Strong Experience with Databases (SQL, DB2, Mongo DB, etc.). Strong Experience with Platform monitoring and observability tools (Grafana & Prometheus). Managing backups, DR plans, and systems resilience. Strong Experience of SLA/SLO and service reliability practices. Experience with supporting at least two IBM Cloud Paks (CP4BA, CP4I, CP4D) is a plus. Experience with Confluent is a plus. <br>Skills Identify and track Team KPIs Delegation and monitoring. Leadership and team building. Performance management Resource planning Decision making Risk management Incident management, troubleshooting, and root-cause analysis. Customer relationship Management Stakeholder management Vendor management Continuous improvement mindset Escalation management Communication & Negotiation

About Us:GIANTS is a leading company in Supply and install Low Current, Integrated Electrical Services,With more than 18 Years of experience in Engineering Solution industry Services in Egypt.<br>Position Overview : We are seeking technical Sales Engineer to join our growing team. You will play a key role in identifying new sales opportunities, developing customer relationships, and exceeding sales targets for fire alarm systems and other low-current systems, targeting both residential and commercial markets. The ideal candidate will have a minimum of 3 years of experience in Contracting engineering field, with a proven track record of success. This role requires knowledge of :1-CCTV.2-Access Control.3-Fire Alarm.4-Smart Home.5-Intercom .6-MATV.7-Public Address System.8- Other industrial and safety equipment.<br>Key Responsibilities:Prospect and qualify potential clients within the Egyptian market. Develop strong relationships with new and existing customers. Conduct technical presentations to effectively communicate the features and benefits of low-current systems. Prepare and submit competitive quotations to clients. Work closely with the engineering team to ensure technical feasibility of projects. Negotiate and close sales deals. Manage and update customer relationship records (CRM). Attend industry events and trade shows to generate leads. Provide pre-sales technical support and product education to clients. Offer after-sales technical support to maintain customer satisfaction.<br>Qualifications:• Minimum 3-5 years of experience in sales of fire alarm systems and/or other low-current systems (CCTV, access control, etc.)• Bachelor's degree in Engineering (Electronics, Communication, or a related field) preferred.• Strong understanding of fire safety codes and regulations in Egypt.• Excellent communication, presentation, and interpersonal skills.• Proven ability to build and maintain strong relationships with clients.• Excellent negotiation and closing skills.• Proficient in Microsoft Office Suite (Word, Excel, Power Point).• Proficient in (CRM) Software (Zoho, Odo,...) • Strong communication skills, able to express clearly orally, and in writing in English and Arabic.<br>How to Apply:Interested candidates are encouraged to submit their CVs to:hr.gess1@gmail.com<br>and mention the job title in the subject For more details about GIANTS , Please visit our website:Giantssecurityeg.com

<p>We are looking for an operational leader with strong experience in managing teams and supervising team leaders, to ensure that all operational stages are executed according to the approved standards and procedures.</p><p>&nbsp;</p><p>The company has a clear operating system and internal applications that track workflow stages and measure production rates through dashboards and reports. Therefore, the main role of the Operations Manager is to lead execution, enforce discipline, monitor performance, and achieve the required results with quality and consistency.</p><p>&nbsp;</p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor the daily workflow inside the factory and ensure that all operational stages run smoothly.</li><li>Manage and follow up with supervisors responsible for the working teams.</li><li>Ensure that supervisors and workers comply with operating instructions and quality standards.</li><li>Track production and compliance indicators through dashboards and reports.</li><li>Analyze the reasons behind low performance or failure to achieve targets, and identify the real root cause of the problem.</li><li>Follow up on corrective actions and ensure that mistakes are not repeated.</li><li>Intervene when there is weak compliance or disruption in the workflow.</li><li>Ensure the proper use of the system and internal applications.</li><li>Monitor organization, cleanliness, and safety standards inside the factory.</li><li>Train and guide supervisors and team members on best work practices.</li><li>Hold regular meetings to review performance, challenges, and work priorities.</li><li>Coordinate maintenance, equipment, and operational resource needs.</li><li>Report observations and problems to management in a clear and organized manner.</li><li>Contribute to improving operating procedures and increasing performance efficiency.</li><li>Prepare the team for peak seasons and future operational expansions.</li></ul>

<ul><li>A start up trading company located in Gîza , Egypt is looking for the following:&nbsp;</li><li>1- Account sales manager</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary</strong><br> The Assistant Manager Sales Operations oversees all operational workflows that support partner onboarding, go-live readiness, inventory management, and administrative account processes. The role ensures smooth execution, high-quality service delivery, and strong collaboration with Sales, Inside Sales, and Account Management teams.</p><br><p><strong>Key Responsibilities</strong><br> <strong>Team Leadership</strong></p><br><ul><li>Lead and develop four core teams: Onboarding, Restaurant Operations, Inventory Management &nbsp;and Admin Account Managers.</li><li>Manage performance, KPIs, and SLA delivery across all regions.</li></ul><p><strong>Onboarding Operations</strong></p><br><ul><li>Ensure fast and accurate activation of new partners.</li><li>Oversee training, credentials creation, tablet delivery, technical support, switches, and merges.</li></ul><p><strong>Restaurant Operations</strong></p><br><ul><li>Guarantee flawless partner go-live through QA calls, menu/content verification, test orders, and training validation.</li><li>Improve NPS and activation quality.</li></ul><p><strong>Inventory Management</strong></p><br><ul><li>Manage tablet and SIM card stock, allocation, contracts, and GSM invoices.</li><li>Oversee end-of-deal collection and reduce faulty stock issues.</li></ul><p><strong>Admin Account Management</strong></p><br><ul><li>Oversee administrative requests: replacements, terminations, new contracts, annexes, bank updates</li><li>Support Account Managers teams with accurate and timely backend operations.</li></ul><p><strong>Operational Excellence</strong></p><br><ul><li>Standardize SOPs and centralize processes across markets.</li><li>Lead improvement projects on vendor incubation, reachability, churn validation, price disparity</li><li>Ensure strong cross-functional alignment with logistics, finance, sales, and training.</li></ul><p><strong>Requirements</strong></p><br><ul><li>5+ years of experience in Sales Ops, Vendor Ops, or similar.</li><li>Strong people management skills with experience leading large teams.</li><li>Excellent analytical, problem-solving, and process improvement capabilities.</li><li>Ability to manage high-volume operations in a fast-paced environment.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a fast-growing technology company building innovative AI-powered solutions for Shopify brands. Their platform helps marketers and operators plan, coordinate, and optimize cross-channel campaigns by connecting merchandising, inventory, and marketing intelligence into a single system. As the company prepares for significant growth, they are seeking a Social Media &amp; Content Manager to help build a recognizable brand presence, create engaging content, and support demand generation efforts across multiple social channels.</p><br><p><strong>Role Overview</strong></p><br><p>The Social Media &amp; Content Manager will be responsible for creating, producing, publishing, and managing original content across multiple social media platforms. The Social Media &amp; Content Manager will own content production, short-form video creation, publishing schedules, community engagement, performance reporting, and content execution while partnering closely with marketing leadership. This role is ideal for a creative content producer who enjoys filming, editing, designing, publishing, and optimizing content while helping drive audience growth, engagement, and demand generation.</p><br><p><strong>Location</strong></p><br><p>Fully Remote | 9:00 - 5:00 </p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>Content Production &amp; Video</strong></p><br><ul><li><p>Create original content from concept through final publication.</p><br></li><li><p>Film screen recordings, product walkthroughs, and short-form video content.</p><br></li><li><p>Record, edit, and produce polished video assets using Descript, CapCut, or similar tools.</p><br></li><li><p>Create static graphics, social content, and visual assets using Canva, Figma, or similar design tools.</p><br></li><li><p>Ensure all content aligns with brand messaging and visual standards.</p><br></li><li><p>Maintain a consistent visual and editorial style across content initiatives.</p><br></li><li><p>Produce content that feels polished, intentional, and professionally executed.</p><br></li></ul><p>Content Calendar &amp; Publishing</p><br><ul><li><p>Develop and manage content calendars across social media platforms.</p><br></li><li><p>Schedule and publish content consistently across X, LinkedIn, Instagram, TikTok, and other relevant channels.</p><br></li><li><p>Execute content variations, experiments, and testing initiatives.</p><br></li><li><p>Maintain a consistent publishing cadence aligned with growth objectives.</p><br></li><li><p>Ensure content remains organized, timely, and aligned with marketing priorities.</p><br></li></ul><p><strong>Community Engagement</strong></p><br><ul><li><p>Monitor and respond to comments, messages, and audience interactions.</p><br></li><li><p>Engage with target audiences across social platforms.</p><br></li><li><p>Support influencer collaborations and partnership initiatives.</p><br></li><li><p>Help strengthen community engagement and brand awareness.</p><br></li><li><p>Maintain a professional and responsive presence across channels.</p><br></li></ul><p><strong>Reporting &amp; Performance Analysis</strong></p><br><ul><li><p>Track content performance across platforms.</p><br></li><li><p>Monitor engagement, reach, click-through rates, audience growth, and related performance indicators.</p><br></li><li><p>Report content results and provide recommendations for improvement.</p><br></li><li><p>Identify trends, opportunities, and content insights.</p><br></li><li><p>Support ongoing optimization efforts through performance analysis.</p><br></li></ul><p><strong>AI-Enabled Content Operations</strong></p><br><ul><li><p>Utilize AI tools to support content creation, repurposing, scheduling, and reporting workflows.</p><br></li><li><p>Leverage AI-enabled processes to improve content production efficiency.</p><br></li><li><p>Ensure all published content is reviewed, refined, and aligned with brand standards.</p><br></li><li><p>Use AI as a productivity tool while maintaining authentic brand voice and quality.</p><br></li></ul><p><strong>Qualifications Experience</strong></p><br><ul><li><p>2+ years of experience managing social media accounts and content programs.</p><br></li><li><p>Experience creating original short-form video content from concept through publication.</p><br></li><li><p>Experience filming, editing, and producing video assets independently.</p><br></li><li><p>Experience managing content calendars and publishing schedules.</p><br></li><li><p>Experience supporting social media growth initiatives across multiple channels.</p><br></li><li><p>Experience creating content for B2B SaaS, Shopify, eCommerce, technology, or related industries is preferred.</p><br></li><li><p>Experience supporting influencer collaborations or partnership campaigns is preferred.</p><br></li><li><p>Experience using AI tools to support content production workflows is preferred.</p><br></li></ul><p><strong>Qualifications Skills</strong></p><br><ul><li><p>Strong content creation and storytelling abilities.</p><br></li><li><p>Strong video production and editing skills.</p><br></li><li><p>Strong visual design and creative execution capabilities.</p><br></li><li><p>Proficiency with Descript, CapCut, Canva, Figma, or similar creative tools.</p><br></li><li><p>Ability to create content that aligns with brand standards and audience expectations.</p><br></li><li><p>Ability to manage multiple content projects simultaneously.</p><br></li><li><p>Strong organizational and content planning skills.</p><br></li><li><p>Ability to interpret performance data and apply insights to future content.</p><br></li><li><p>Strong understanding of social media best practices across X, LinkedIn, Instagram, and TikTok.</p><br></li><li><p>Familiarity with AI-assisted content creation and workflow optimization.</p><br></li><li><p>Highly proactive and execution-oriented mindset.</p><br></li><li><p>Ability to work independently while collaborating closely with marketing leadership.</p><br></li></ul><p><strong>What Success Looks Like</strong></p><br><ul><li><p>Original video content is consistently produced and published.</p><br></li><li><p>Content calendars remain organized, active, and aligned with business priorities.</p><br></li><li><p>Content maintains a recognizable and consistent brand presence across all channels.</p><br></li><li><p>Audience engagement, growth, and content performance continue improving over time.</p><br></li><li><p>Content experiments and tests are executed efficiently and reported accurately.</p><br></li><li><p>Community interactions remain timely and professionally managed.</p><br></li><li><p>Content efforts contribute to demand generation and business growth objectives.</p><br></li></ul><p><strong>Opportunity</strong></p><br><p>This is an opportunity to play a major role in shaping the public presence of an innovative technology company while working closely with marketing leadership. The Social Media &amp; Content Manager will have ownership over content creation, video production, publishing, community engagement, and performance reporting while helping build a recognizable brand within a highly competitive market. This role offers meaningful creative ownership, direct business impact, and opportunities for continued growth within marketing and content leadership.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>