Quality Assurance / Quality Control Jobs in Egypt

Company Overview:Khazna launched in 2020 with a mission to improve the financial well-being of the underbanked, who have little access to formal financial services by providing access to convenient, effective and secure smartphone-based financial services. Khazna has received the Central Bank of Egypt’s first prepaid card license and aims to become the go-to neobank for underbanked consumers across the Middle East. In the next phase of its journey, Khazna is looking to continue scaling up its operations in Egypt and to launch its operations in Saudi Arabia.<br>This is a fun stage in the company's lifecycle as the core foundation has been but it is still early enough to assume a ton of ownership and to help shape the future of the company and its success.<br>Job Summary:The Senior Product Manager will own and lead Khazna’s core product lines across the Egypt and Saudi applications, defining product strategy, driving customer discovery, building and managing the product roadmap, leading cross-functional collaboration to deliver impactful customer and business outcomes.<br>Key responsibilities:<br>Product strategy & roadmap. Define and own the product vision, strategy, and roadmap for Khazna's core product lines across the Egypt and Saudi apps. Translate company objectives into clear product outcomes, prioritize ruthlessly, and present your bets to leadership with conviction and clear rationale. Customer discovery & research. Lead continuous customer discovery to deeply understand Khazna's underbanked customers. Maintain a weekly customer interview cadence, run usability tests, field visits, support-ticket analysis, and synthesize learnings into opportunity solution trees that guide product decisions. Data-driven decisions. Use data to understand customer behavior, validate hypotheses, and inform product decisions throughout the cycle. Partner with the data team to surface the insights that drive prioritization and trade-offs. Market & competitive intelligence. Monitor market trends, regulatory shifts, and competitive moves. Benchmark Khazna's offering against peers, identify openings, and recommend where Khazna should compete, differentiate, or hold back. Stakeholder management. Build trusted partnerships with Marketing, Commercial, Operations, Support, Risk, Credit, and Compliance. Bring stakeholders into discovery early, surface trade-offs clearly, and drive alignment across the organization. Solution definition & design. Translate validated customer problems into clear, complete PRDs. Partner with Design on user experience and with Engineering on technical approach. Validate the riskiest assumptions through prototypes, usability tests, and data dives before solutions move into build. Go-to-market & launch. Plan and execute successful product launches. Define success metrics before shipping, partner with Marketing, Growth, Sales, Support, and Operations on rollout, and own positioning, messaging, and adoption strategy. Performance & iteration. Define and track the KPIs that matter for your product lines. Read the data, talk to users who adopted and those who didn't, and iterate quickly, killing what doesn't work and doubling down on what does. People & process leadership. Mentor mid and junior product managers, and raise the bar for product craft across the team. Continuously improve how Khazna discovers, builds and ships, treating the product cycle itself as a product worth refining.<br>Qualifications5+ years in product management, with 2+ years in fintech, lending, payments, BNPL, or cards. Bachelor's degree in Engineering, Business, Computer Science, or related field. Proven track record of launching and scaling consumer digital products. Strong understanding of the Egyptian market, customers, and regulatory environment. KSA exposure is a plus. Customer-obsessed and outcome-oriented. Fluent in Arabic and English.<br>Apply now and be part of a team that is shaping the future of finance in Egypt and Saudi Arabia!

Generic Responsibilities Coordinate between team members in fulfillment of Remittance & E- Finance Services set plan. Assist the Head in ensuring the dissemination of policy & procedures and efficient & effective performance of responsibilities. Monitor a small group of employees with lower or same seniority. Ensure that officers & junior officers/ apprentice receive periodic training. Evaluate staff work and provide feedback through performance evaluation. Quarter sample review for RCSA compliance & report for incidents properly. Participate in providing periodical analytical reports/ presentation.<br>Key Responsibilities Verify and authorize all payments including incoming & outgoing payments in both local and foreign currencies in all related applications (Swift/ACH/RTGS) and ensure that it is executed accurately within identified time frame. Monitor payments suspense accounts and ensure that they are reconciled in a timely manner. Authorize ADIB remit, E-finance transactions & non-Trade FX transactions. Authorize swift free format messages related to the unit investigations and release all related swift messages. Ensure executing all transactions based on the proper approvals and according to the delegation of authority. Follow up, finalize the pending and outstanding items, and do the necessary adjustments / corrective actions. Liaise with local and foreign correspondent’s Banks. Ensure responding to all inquiries received from all related units, correspondents and complaints in a timely manner. Ensure that all outgoing payments and all unit activities executed accurately within the time frame and verifies all payments requests prior processing. Handle the proofing and reconciliation process, all regulatory & analytical reports and ensure delivery on target dates. Review end of day GLs reconciliation, CBE and correspondents accounts. Monitor and approve executed standing orders and ensure execution within time frame. Oversee handling the related UAT testing and review the results to ensure correct implementation. Ensure proper handling & resolving complaints in cooperation with Consumer Rights Protection – Compliance & Governance – in accordance with the policies and procedures and identified SLA. And any other assigned Tasks.<br><br>Minimum Qualifications Bachelor degree Master degree is preferable<br>Minimum Experience:Min 8 years of relevant experience preferably banking <br>Job-Specific Knowledge & Skills: Strong knowledge of Bank functions, responsibilities & processes. Excellent analytical skills. Strong decision making & leadership skills. Excellent presentation and negotiation skills. Excellent command of MS Office (Word, Excel, Power Point).<br>Personal Skills High level of professionalism and self-motivation. Excellent creativity & problem solving skills. Excellent teamwork, communication & time management skills. Strong ability to coach, team building & motivation of others.

About Khazna Khazna launched in 2020 with a mission to improve the financial well-being of the underbanked, who have little access to formal financial services by providing access to convenient, effective and secure smartphone-based financial services. Khazna has received the Central Bank of Egypt’s first prepaid card license and aims to become the go-to neobank for underbanked consumers across the Middle East. In the next phase of its journey, Khazna is looking to continue scaling up its operations in Egypt and to launch its operations in Saudi Arabia.<br>This is a fun stage in the company's lifecycle as the core foundation has been but it is still early enough to assume a ton of ownership and to help shape the future of the company and its success.<br>Join Khazna and contribute your skills and expertise to our mission of revolutionizing digital payments ???? and driving financial inclusion ???? across the region.<br>About the Role The Data Engineering Manager is responsible for executing Khazna’s data platform roadmap as co-defined with the CTO. The role ensures the reliable design, build and operation of scalable data pipelines and infrastructure that support product, risk, finance and operational use cases. This role focuses on data platform setup, delivery excellence, technical leadership, team development and translating strategic direction into high-quality implementation.<br>Key Responsibilities:<br>Design, build, and maintain scalable batch and streaming data pipelines. Implement data models aligned with product and operational requirements. Translate the architectural vision into detailed technical designs. Establish engineering standards for data reliability, testing, and monitoring. Build and manage a high-performing data engineering team. Provide technical coaching and mentorship. Collaborate with Product, Risk, Commercial, and Finance teams to prioritize backlog. Implement data access controls and security standards defined by Security and Risk. Ensure technical compliance with internal governance policies.<br>Requirements Bachelor’s Degree in Computer Science, Computer Engineering, Information Technology or a related field.8+ years in data engineering or platform engineering. Prior team leadership experience (minimum 1 year of managing direct reports). Solid experience in designing and managing scalable data platforms. Experience working with cloud platforms, preferably GCP. Hands-on experience implementing and maintaining open-source data tools. Proficiency in SQL and NoSQL. Demonstrates the ability to assess, compare and select open-source technologies aligned with business requirements, scalability needs and long-term strategy. Strong stakeholder communication skills Experience in fintech or regulated environments preferred.<br>???? Apply now and be part of a team that is shaping the future of finance in Egypt and Saudi Arabia!

Job Description Achieving set objectives by proactively managing relationship with existing and developing/building relationships with new SME Clients . Ensure the implementation of marketing strategy within the SME section Identify existing and potential key SME Clients and define their needs Manage SME Clients relationships in a way to achieve set targets. Maximize the up-selling and cross-selling of other SBU’ s products and services Identify new products and services to meet Clients requirements and needs Job Requirements Minimum 4 years of experience in SMEs Dept. Thorough understanding of the full range of banking products and services Proven ability to develop relationships with SME companies. Proven analytical and modeling skills and thorough understanding of financial statement. Excellent understanding of lending practices. Excellent interpersonal, negotiation, communication skills

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Purpose</b><p>The Regional Key Account Manager (SPOT Manager) plays a critical role in driving sustainable business growth, strategic customer development, and commercial excellence across the <b>animal health market</b> within the MENA region.</p><br><p>Acting as the primary commercial leader for assigned markets, this role translates the client’s regional strategy into actionable business plans, accelerates sales performance, and ensures consistent brand execution while maximizing customer value and profitability.</p><br><p>Operating within the International Division, the Regional KAM (SPOT Manager) serves as the key interface between the client, distributors/importers, and local market stakeholders across Egypt, KSA, Iraq, Jordan, Kuwait, Lebanon, Libya, and Yemen—ensuring alignment with business objectives, governance standards, and growth ambitions.</p><br><b>Key Responsibilities</b><b>1. Strategic Planning</b><ul><li>Develop and execute strategic plans for targeted markets to achieve and exceed sales targets</li><li>Own and drive Business and Marketing plans across the assigned region</li><li>Lead project creation across all phases (preparation, negotiation, and implementation)</li><li>Drive market growth, deployment, and strategy for Royal Canin across MENA markets</li><li>Provide insights into market context, risks, and opportunities</li><li>Recommend and develop locally relevant strategies</li></ul><b>2. Sales Performance &amp; Market Expansion</b><ul><li>Ensure accountability and delivery of annual sales targets</li><li>Manage existing country scope effectively</li><li>Identify and drive opportunities to expand the client’s brand footprint</li></ul><b>3. Sales Acceleration</b><ul><li>Develop and implement sales acceleration strategies</li><li>Leverage appropriate tools and solutions to enhance commercial performance</li><li>Train and upskill importers’ sales teams</li><li>Monitor, measure, and optimize results</li><li>Manage P&amp;L performance across markets</li><li>Coordinate business activities, priorities, and execution with importers</li></ul><b>4. Team Leadership</b><ul><li>Build, lead, and develop a high-performing team</li><li>Oversee recruitment, onboarding, and team structure</li><li>Define team purpose, priorities, and ways of working</li><li>Drive performance, engagement, and development discussions</li></ul><b>5. Commercial Excellence</b><ul><li>Execute structured selling processes and drive sell-through performance</li><li>Support importers in maintaining strong brand presence (scientific communication, merchandising, digital/online media guidelines)</li><li>Conduct market analysis and report insights to Hub Leadership</li><li>Coach, motivate, and manage key customers</li><li>Ensure accurate and timely reporting and administration</li></ul><b>6. Cross-Functional Collaboration</b><ul><li>Work closely with internal functions (Regulatory, Demand, Logistics, Corporate) to deliver annual plans</li><li>Partner with Customer Service, Demand Planning, and Operations for smooth product flow and order execution</li><li>Co-create ways of working (WoW) with importers and generate actionable insights</li><li>Collaborate with local sales teams to share best practices and market intelligence</li></ul><b>7. Governance &amp; Compliance</b><ul><li>Ensure compliant contracts between client and importers are signed on time</li><li>Maintain regular follow-ups in line with audit guidelines</li><li>Safeguard brand governance and alignment with global brand strategy</li></ul><b>Qualifications &amp; Experience</b><b>Education &amp; Professional Background</b><ul><li>Bachelor’s degree in Business Administration or related field</li><li>Fluent in English; Arabic is mandatory</li></ul><b>Skills &amp; Competencies</b><ul><li>Strong leadership and interpersonal skills with ability to influence across all levels</li><li>High energy, proactive, and results-oriented mindset</li><li>Excellent written and verbal communication skills</li><li>Strong organizational and stakeholder management capabilities</li><li>Ability to make sound decisions with minimal supervision</li><li>Strong analytical skills with ability to identify issues and implement solutions</li><li>Self-driven, innovative, and able to operate efficiently in a fast-paced environment</li></ul><b>Experience</b><ul><li>Proven experience in Customer Management, Distributor Management, or Key Account Management</li><li>Experience building and leading teams is a plus</li><li>Strong proficiency in Microsoft Office (PowerPoint, Word, Excel)</li><li>FMCG or animal health industry background is preferred</li><li>Experience working in complex, fast-changing environments</li><li>Strong project management and business development mindset</li></ul><p>IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com</p><br><p>IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.</p><br> </div>

About the Company We are a leading pharmaceutical company in Egypt with growing international exposure, recognized for our commitment to scientific excellence, innovation, and the development of high-quality healthcare solutions. With a strong regional footprint and an expanding global presence, we continue to invest in talented professionals who can help shape the future of healthcare across Egypt and beyond.<br>Role Overview We are seeking an experienced Business Development Manager to identify, evaluate, and execute strategic growth opportunities, including licensing deals, partnerships, in-licensing/out-licensing agreements, and market expansion initiatives. The successful candidate will play a key role in strengthening our product portfolio and supporting the company's continued growth across local and international markets.<br>Key Responsibilities Identify, evaluate, and pursue new business opportunities, including licensing, partnerships, mergers, acquisitions, and strategic alliances aligned with the company's growth strategy. Lead end-to-end deal execution, from opportunity identification and due diligence through negotiation, contracting, and post-deal integration. Build and maintain strong relationships with international and regional pharmaceutical partners, licensors, and key industry stakeholders. Conduct market research and competitive analysis to identify therapeutic areas, products, and partnership opportunities that align with corporate strategy. Develop robust business cases, financial models, and valuation analyses to support investment and partnership decisions. Collaborate cross-functionally with Regulatory Affairs, Finance, Supply Chain, Medical, and Commercial teams to ensure successful evaluation and implementation of new opportunities. Represent the company at industry conferences, partnering events, and international forums to source and develop new business leads. Monitor and report on pipeline opportunities, deal status, and market trends to senior leadership. Support the development and execution of the company's international expansion strategy.<br>Qualifications & Requirements Experience: Minimum of 10 years of progressive experience in business development, licensing, commercial strategy, or corporate development within the pharmaceutical or healthcare industry. Education: Bachelor's degree in Pharmacy, Life Sciences, Business Administration, or a related field; an MBA or advanced degree is preferred. Industry Knowledge: Strong understanding of the pharmaceutical industry landscape, including regulatory frameworks, licensing structures, and market access dynamics in Egypt and internationally. Deal Experience: Demonstrated track record of successfully leading licensing agreements, partnerships, or M&A transactions. Analytical Skills: Strong financial acumen with the ability to build business cases, valuation models, and deal structures. Communication: Excellent negotiation, presentation, and relationship-management skills, with the ability to engage confidently with senior executives and international partners. Language: Fluency in English required; Arabic fluency preferred. Travel: Willingness to travel regionally and internationally as required.

Company Description Horizon Operation & Management is a specialized provider of integrated urban operation and management services for national giga-scale projects. The company operates to high professional standards, focusing on efficiency, quality, and sustainability across urban facilities and services. Horizon is culture-driven and people-focused, aiming to improve daily life and enhance well-being in the communities it serves. By using modern operating systems, performance methodologies, and AI-powered smart platforms, the company delivers measurable value for partners and clients. As a Chinese–Egyptian joint venture, Horizon combines international best practices with deep local market knowledge and currently manages major projects such as the Central Business District at Egypt’s New Capital under a long-term contract.<br>Role Description The Mechanical Procurement Manager – Facility Experience is a full-time, on-site role based in Cairo, Egypt. This role is responsible for managing end-to-end procurement activities for mechanical systems and equipment across facility operations, including HVAC, plumbing, fire protection, and other building services. Day-to-day tasks include sourcing and evaluating suppliers, preparing RFQs and RFPs, negotiating contracts and pricing, and ensuring timely delivery of materials and spare parts. The role collaborates closely with engineering, maintenance, operations, and finance teams to align technical specifications with budget, compliance, and project timelines. The Mechanical Procurement Manager also monitors supplier performance, maintains accurate procurement records, supports quality inspections, and contributes to continuous improvement of procurement processes and cost optimization across assigned facilities.<br>Qualifications<br> Strong Mechanical Engineering background, with hands-on understanding of mechanical systems and components used in building and facility operations. Proficiency in Maintenance and Inspection practices, enabling effective evaluation of technical specifications, service requirements, and quality standards for procured items. Ability to interpret technical drawings and specifications using Computer-Aided Design (CAD) tools to support accurate procurement decisions. Familiarity with Automotive and related mechanical equipment, particularly where facility fleets, utility vehicles, or specialized mechanical assets are involved. Bachelor’s degree in Mechanical Engineering or a related field; advanced certifications in procurement, supply chain, or facilities management are an advantage. Proven experience in procurement or supply chain management within facilities, construction, or heavy industry environments. Strong negotiation, vendor management, and contract management skills, with attention to cost, quality, and delivery performance. Comfort with ERP or procurement systems, data analysis, and reporting to support decision-making and process improvement. Effective communication and collaboration skills, with the ability to work in cross-functional, multicultural teams. Fluency in English is required; Arabic language skills are highly beneficial.

???? We’re Hiring For#Heavy_Equipment_Department ????️⚙️<br>???? Location: #Alexandria<br>#Accommodation available for expatriates<br>A well-established and rapidly growing company is hiring for the following positions:<br><br>#Equipment_Department_Manager ????‍♂️⚙️ ▪️ Strong experience in managing and maintaining heavy equipment ▪️ Leadership, planning, and team supervision skills<br><br>#Senior_Mechanical_Maintenance_Engineer (2 Positions) ????????️ ▪️ Solid experience in Heavy equipment maintenance ▪️ Strong troubleshooting and problem-solving skills<br>✨ Why Join Us? ✔️ Competitive salaries based on experience ✔️ Long-term career stability ✔️ Professional growth and development opportunities ✔️ Medical and social insurance<br>???? Apply via this form and select the job title: <br>https://lnkd.in/d6Esd-Hq

Job Purpose: -HD Bank is looking for hiring highly talented branch managers Main Responsibilities: -Supervise and manage all daily branch operations, ensuring smooth workflow and service delivery. Oversee the implementation of business plans and ensure alignment with the bank’s overall strategy and objectives. Monitor the achievement of sales, service, and operational targets also implement corrective actions when needed. Ensure compliance with all banking policies, procedures, and regulatory requirements. Review financial, operational, and performance reports. Identify and analyze operational issues, recommend effective solutions, and ensure continuous process improvement. Maintain high levels of customer satisfaction through prompt service delivery and proactive relationship management. Assess and approve all the required transactions within authorized limits. Manage and monitor cash flow, deposits, and loan portfolios to ensure efficiency and profitability. Ensure accurate record keeping, documentation, and reporting of all branch activities. Supervise the employee’s performance, provide coaching, and support their professional development through training and guidance.<br><br>Job Requirements: -Educational Qualifications:Bachelor’s degree in commerce, Business Administration, or Economics, or an equivalent qualification. Experience:Minimum of 12 years of banking experience, including at least 8 years in branch management or a senior banking operations role<br>.

Role Objectives :The Assistant Fulfillment Point Manager is responsible for managing the dark stores on ground, in terms of orderfulfillment, quality control, and logistics, and will coordinate closely with the customer service and the Dark Store &Last Mile Operations Manager.<br>Roles & Responsibilities:Assist in managing FP Operations on the ground. Ensure orders are being filled and shipped timely and accurate. Prevents product damage and shrinkage, accidents, and occupational hazards. Effectively monitors the flow of goods through the stock management system. Maintain a clean and safe work environment. Prepares necessary SOPs for fulfillment processes. Assist in analyzing current operations and make recommendations on ways to improve. Maintain the highest standards of customer service by immediately attending to and resolving customer issues.<br>REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS :Bachelor’s degree Knowledge of warehouse software packages and MS Office proficiency. Analytical thinking skills. High attention to detail. Problem solving skills. Good command of the English language. Multi-functional team leadership skills. Conflict resolution skills. Able to work on shift basis.

Company Description Tessuto For Textile is a leading player in the global textile industry, operating since 2011 with a focus on importing, exporting, and manufacturing high-quality textiles. The company serves diverse markets worldwide, providing premium fabrics and materials for fashion and industrial applications. Tessuto emphasizes excellence, sustainability, and innovation across its operations and product lines. With deep expertise in the textile supply chain and a commitment to craftsmanship, the company offers reliable, high-standard solutions to its clients. Tessuto invites new team members to help shape the future of textiles in a dynamic, quality-driven environment.<br>Role Description The Warehouse Manager role at Tessuto For Textile is a full-time hybrid position based in Qesm 2nd Shubra El Kheima, with some flexibility for work from home. The Warehouse Manager will oversee daily warehouse operations, including receiving, storing, and dispatching textiles and materials in an accurate and timely manner. This role includes planning and organizing stock locations, supervising inventory counts, and ensuring optimal stock levels to support production and sales. The Warehouse Manager will lead and coordinate warehouse staff, assign tasks, monitor performance, and support a safe, inclusive working environment. Additional responsibilities include managing warehouse equipment and maintenance, enforcing safety and quality standards, preparing reports on inventory and warehouse KPIs, and collaborating with procurement, logistics, and production teams to improve efficiency and reduce errors.<br>Qualifications<br> Strong stock control and inventory control skills, with the ability to maintain accurate records and minimize discrepancies. Proficiency in inventory management and operations management to plan, organize, and optimize warehouse workflows. Experience with forklift operation and other warehouse equipment, with a strong focus on safety and compliance. Experience using warehouse or ERP systems, and solid skills in spreadsheets and basic data analysis. Proven people management skills, including team leadership, training, scheduling, and performance feedback. Excellent organizational and time-management abilities, with strong attention to detail and problem-solving skills. Effective communication skills and the ability to collaborate with cross-functional teams and external partners. Previous experience in textile, manufacturing, or logistics environments is preferred. Relevant diploma or degree in logistics, supply chain, business, or a related field, or equivalent practical experience.

Company Description Abo Ali Pharmacies is a well-established pharmacy chain serving the Sixth of October and Sheikh Zayed areas since 1996. Founded by Dr. Ahmed Abo Ali with a single pharmacy, the group has grown to 30 branches in the Zayed and October regions, with plans to expand nationwide. The organization is committed to providing high-quality pharmaceutical services and a customer-centric experience. Team members are viewed as the core of the Abo Ali family, with continuous training and development to enhance their professional skills. Joining Abo Ali Pharmacies means contributing to the advancement of pharmacy standards in a supportive and growth-oriented environment.<br>Role Description The Branch Manager (Pharmacist) is responsible for overseeing the daily operations of a pharmacy branch in 6th of October, ensuring safe, accurate, and efficient dispensing of medications and pharmaceutical products. This full-time, on-site role includes supervising and scheduling staff, supporting their development, and fostering a collaborative work environment. The role involves providing professional counseling to customers on prescriptions and over-the-counter medications, promoting rational drug use, and ensuring a high level of customer satisfaction. The Branch Manager monitors inventory levels, manages ordering and stock rotation, and oversees the storage and handling of medications in line with regulatory and company standards. They also ensure compliance with all legal, ethical, and quality requirements, handle branch reporting, support sales targets, and coordinate with head office on operational and promotional activities. <br>Qualifications Licensed Pharmacist with a Bachelor’s degree in Pharmacy (or equivalent) and eligibility to practice in the relevant jurisdiction. Proven experience in community pharmacy practice, including dispensing, medication counseling, and pharmacovigilance. Demonstrated branch or team leadership experience, including staff supervision, coaching, and performance monitoring. Strong customer service orientation with the ability to handle inquiries, resolve issues, and maintain a welcoming environment. Solid knowledge of pharmacy regulations, prescription validation, controlled drugs handling, and quality assurance procedures. Competence in inventory management, including stock control, expiration follow-up, ordering, and loss prevention. Good communication and interpersonal skills, with the ability to collaborate effectively with colleagues, physicians, and suppliers. Organizational and problem-solving abilities, with attention to detail and accurate documentation practices. Basic proficiency in pharmacy management systems and common office software tools. Flexibility to work shifts, weekends, and holidays as needed to support branch operations.

Sumerge's Support team sets new standards of customer experience. Through immense support and instant problem solving, our support engineers fulfill our customers' desires by exploring new technology areas, products, and multi-technology solutions. The Support team takes our deep technical expertise and tailor proficient solutions according to the clients' needs and goals allowing them to grow and solve their biggest business challenges by getting the most out of our offerings. Ultimately,you will ensure the effective delivery of technical support services, maintaining customer satisfaction, and leading the support team to meet service commitments and operational objectives.<br><br><br>Responsibilities<br><br>Manage day-to-day technical support operations and ensure timely resolution of customer issues. Monitor and ensure compliance with SLAs, OLAs, and support KPIs. Oversee incident, problem, and escalation management processes. Ensure proper ticket handling, prioritization, and follow-up until closure. Coordinate major incident response and communication with stakeholders. Lead, mentor, and develop technical support engineers and team leaders. Conduct performance reviews and establish individual development plans. Identify training needs and ensure continuous technical and soft skills development. Manage team workload, resource allocation, and shift planning. Maintain high levels of customer satisfaction through effective communication and issue resolution. Manage customer escalations and act as the primary point of contact for critical support matters. Review customer feedback and implement improvement initiatives. Establish and improve support processes, procedures, and knowledge management practices. Drive root cause analysis and preventive actions for recurring issues. Maintain accurate documentation of support activities and known issues. Provide regular service reports and operational updates to management. Coordinate with Development, Platform Engineering, Infrastructure, Security, and Business teams to resolve complex issues. Track and report on support metrics (SLA achievement, First Response Time (FRT), Mean Time to Resolution (MTTR), Ticket backlog and Customer Satisfaction) Identify risks and recommend corrective actions<br><br>Requirements<br><br><br>Bachelor's degree of Computer Science or Engineering or a related field9+ years of relevant experience 3+ years of people management experience Strong Experience of Linux/Windows server administration. Strong Experience of CI/CD pipelines, automation tools (Jenkins, Git Lab CI, Git Hub Actions), and scripting (Bash, Power Shell, Python). Experience with containers and orchestration (Open Shift, Docker and Kubernetes). Strong Experience with Elasticsearch. Strong Experience with Databases (SQL, DB2, Mongo DB, etc.). Strong Experience with Platform monitoring and observability tools (Grafana & Prometheus). Managing backups, DR plans, and systems resilience. Strong Experience of SLA/SLO and service reliability practices. Experience with supporting at least two IBM Cloud Paks (CP4BA, CP4I, CP4D) is a plus. Experience with Confluent is a plus. <br>Skills Identify and track Team KPIs Delegation and monitoring. Leadership and team building. Performance management Resource planning Decision making Risk management Incident management, troubleshooting, and root-cause analysis. Customer relationship Management Stakeholder management Vendor management Continuous improvement mindset Escalation management Communication & Negotiation

About Us:GIANTS is a leading company in Supply and install Low Current, Integrated Electrical Services,With more than 18 Years of experience in Engineering Solution industry Services in Egypt.<br>Position Overview : We are seeking technical Sales Engineer to join our growing team. You will play a key role in identifying new sales opportunities, developing customer relationships, and exceeding sales targets for fire alarm systems and other low-current systems, targeting both residential and commercial markets. The ideal candidate will have a minimum of 3 years of experience in Contracting engineering field, with a proven track record of success. This role requires knowledge of :1-CCTV.2-Access Control.3-Fire Alarm.4-Smart Home.5-Intercom .6-MATV.7-Public Address System.8- Other industrial and safety equipment.<br>Key Responsibilities:Prospect and qualify potential clients within the Egyptian market. Develop strong relationships with new and existing customers. Conduct technical presentations to effectively communicate the features and benefits of low-current systems. Prepare and submit competitive quotations to clients. Work closely with the engineering team to ensure technical feasibility of projects. Negotiate and close sales deals. Manage and update customer relationship records (CRM). Attend industry events and trade shows to generate leads. Provide pre-sales technical support and product education to clients. Offer after-sales technical support to maintain customer satisfaction.<br>Qualifications:• Minimum 3-5 years of experience in sales of fire alarm systems and/or other low-current systems (CCTV, access control, etc.)• Bachelor's degree in Engineering (Electronics, Communication, or a related field) preferred.• Strong understanding of fire safety codes and regulations in Egypt.• Excellent communication, presentation, and interpersonal skills.• Proven ability to build and maintain strong relationships with clients.• Excellent negotiation and closing skills.• Proficient in Microsoft Office Suite (Word, Excel, Power Point).• Proficient in (CRM) Software (Zoho, Odo,...) • Strong communication skills, able to express clearly orally, and in writing in English and Arabic.<br>How to Apply:Interested candidates are encouraged to submit their CVs to:hr.gess1@gmail.com<br>and mention the job title in the subject For more details about GIANTS , Please visit our website:Giantssecurityeg.com

About the Company We are a leading pharmaceutical company in Egypt with growing international exposure, recognized for our commitment to scientific excellence, innovation, and the development of high-quality healthcare solutions. With a strong regional footprint and an expanding global presence, we continue to invest in talented professionals who can help shape the future of healthcare across Egypt and beyond.<br>Role Overview We are seeking an experienced Business Development Manager to identify, evaluate, and execute strategic growth opportunities, including licensing deals, partnerships, in-licensing/out-licensing agreements, and market expansion initiatives. The successful candidate will play a key role in strengthening our product portfolio and supporting the company's continued growth across local and international markets.<br>Key Responsibilities Identify, evaluate, and pursue new business opportunities, including licensing, partnerships, mergers, acquisitions, and strategic alliances aligned with the company's growth strategy. Lead end-to-end deal execution, from opportunity identification and due diligence through negotiation, contracting, and post-deal integration. Build and maintain strong relationships with international and regional pharmaceutical partners, licensors, and key industry stakeholders. Conduct market research and competitive analysis to identify therapeutic areas, products, and partnership opportunities that align with corporate strategy. Develop robust business cases, financial models, and valuation analyses to support investment and partnership decisions. Collaborate cross-functionally with Regulatory Affairs, Finance, Supply Chain, Medical, and Commercial teams to ensure successful evaluation and implementation of new opportunities. Represent the company at industry conferences, partnering events, and international forums to source and develop new business leads. Monitor and report on pipeline opportunities, deal status, and market trends to senior leadership. Support the development and execution of the company's international expansion strategy.<br>Qualifications & Requirements Experience: Minimum of 10 years of progressive experience in business development, licensing, commercial strategy, or corporate development within the pharmaceutical or healthcare industry. Education: Bachelor's degree in Pharmacy, Life Sciences, Business Administration, or a related field; an MBA or advanced degree is preferred. Industry Knowledge: Strong understanding of the pharmaceutical industry landscape, including regulatory frameworks, licensing structures, and market access dynamics in Egypt and internationally. Deal Experience: Demonstrated track record of successfully leading licensing agreements, partnerships, or M&A transactions. Analytical Skills: Strong financial acumen with the ability to build business cases, valuation models, and deal structures. Communication: Excellent negotiation, presentation, and relationship-management skills, with the ability to engage confidently with senior executives and international partners. Language: Fluency in English required; Arabic fluency preferred. Travel: Willingness to travel regionally and internationally as required.

Company Description Horizon Operation & Management is a specialized provider of integrated urban operation and management services for national giga-scale projects. The company operates to high professional standards, focusing on efficiency, quality, and sustainability across urban facilities and services. Horizon is culture-driven and people-focused, aiming to improve daily life and enhance well-being in the communities it serves. By using modern operating systems, performance methodologies, and AI-powered smart platforms, the company delivers measurable value for partners and clients. As a Chinese–Egyptian joint venture, Horizon combines international best practices with deep local market knowledge and currently manages major projects such as the Central Business District at Egypt’s New Capital under a long-term contract.<br>Role Description The Mechanical Procurement Manager – Facility Experience is a full-time, on-site role based in Cairo, Egypt. This role is responsible for managing end-to-end procurement activities for mechanical systems and equipment across facility operations, including HVAC, plumbing, fire protection, and other building services. Day-to-day tasks include sourcing and evaluating suppliers, preparing RFQs and RFPs, negotiating contracts and pricing, and ensuring timely delivery of materials and spare parts. The role collaborates closely with engineering, maintenance, operations, and finance teams to align technical specifications with budget, compliance, and project timelines. The Mechanical Procurement Manager also monitors supplier performance, maintains accurate procurement records, supports quality inspections, and contributes to continuous improvement of procurement processes and cost optimization across assigned facilities.<br>Qualifications<br> Strong Mechanical Engineering background, with hands-on understanding of mechanical systems and components used in building and facility operations. Proficiency in Maintenance and Inspection practices, enabling effective evaluation of technical specifications, service requirements, and quality standards for procured items. Ability to interpret technical drawings and specifications using Computer-Aided Design (CAD) tools to support accurate procurement decisions. Familiarity with Automotive and related mechanical equipment, particularly where facility fleets, utility vehicles, or specialized mechanical assets are involved. Bachelor’s degree in Mechanical Engineering or a related field; advanced certifications in procurement, supply chain, or facilities management are an advantage. Proven experience in procurement or supply chain management within facilities, construction, or heavy industry environments. Strong negotiation, vendor management, and contract management skills, with attention to cost, quality, and delivery performance. Comfort with ERP or procurement systems, data analysis, and reporting to support decision-making and process improvement. Effective communication and collaboration skills, with the ability to work in cross-functional, multicultural teams. Fluency in English is required; Arabic language skills are highly beneficial.

???? We’re Hiring For#Heavy_Equipment_Department ????️⚙️<br>???? Location: #Alexandria<br>#Accommodation available for expatriates<br>A well-established and rapidly growing company is hiring for the following positions:<br><br>#Equipment_Department_Manager ????‍♂️⚙️ ▪️ Strong experience in managing and maintaining heavy equipment ▪️ Leadership, planning, and team supervision skills<br><br>#Senior_Mechanical_Maintenance_Engineer (2 Positions) ????????️ ▪️ Solid experience in Heavy equipment maintenance ▪️ Strong troubleshooting and problem-solving skills<br>✨ Why Join Us? ✔️ Competitive salaries based on experience ✔️ Long-term career stability ✔️ Professional growth and development opportunities ✔️ Medical and social insurance<br>???? Apply via this form and select the job title: <br>https://lnkd.in/d6Esd-Hq

Job Purpose: -HD Bank is looking for hiring highly talented branch managers Main Responsibilities: -Supervise and manage all daily branch operations, ensuring smooth workflow and service delivery. Oversee the implementation of business plans and ensure alignment with the bank’s overall strategy and objectives. Monitor the achievement of sales, service, and operational targets also implement corrective actions when needed. Ensure compliance with all banking policies, procedures, and regulatory requirements. Review financial, operational, and performance reports. Identify and analyze operational issues, recommend effective solutions, and ensure continuous process improvement. Maintain high levels of customer satisfaction through prompt service delivery and proactive relationship management. Assess and approve all the required transactions within authorized limits. Manage and monitor cash flow, deposits, and loan portfolios to ensure efficiency and profitability. Ensure accurate record keeping, documentation, and reporting of all branch activities. Supervise the employee’s performance, provide coaching, and support their professional development through training and guidance.<br><br>Job Requirements: -Educational Qualifications:Bachelor’s degree in commerce, Business Administration, or Economics, or an equivalent qualification. Experience:Minimum of 12 years of banking experience, including at least 8 years in branch management or a senior banking operations role<br>.

Role Objectives :The Assistant Fulfillment Point Manager is responsible for managing the dark stores on ground, in terms of orderfulfillment, quality control, and logistics, and will coordinate closely with the customer service and the Dark Store &Last Mile Operations Manager.<br>Roles & Responsibilities:Assist in managing FP Operations on the ground. Ensure orders are being filled and shipped timely and accurate. Prevents product damage and shrinkage, accidents, and occupational hazards. Effectively monitors the flow of goods through the stock management system. Maintain a clean and safe work environment. Prepares necessary SOPs for fulfillment processes. Assist in analyzing current operations and make recommendations on ways to improve. Maintain the highest standards of customer service by immediately attending to and resolving customer issues.<br>REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS :Bachelor’s degree Knowledge of warehouse software packages and MS Office proficiency. Analytical thinking skills. High attention to detail. Problem solving skills. Good command of the English language. Multi-functional team leadership skills. Conflict resolution skills. Able to work on shift basis.

Company Description Tessuto For Textile is a leading player in the global textile industry, operating since 2011 with a focus on importing, exporting, and manufacturing high-quality textiles. The company serves diverse markets worldwide, providing premium fabrics and materials for fashion and industrial applications. Tessuto emphasizes excellence, sustainability, and innovation across its operations and product lines. With deep expertise in the textile supply chain and a commitment to craftsmanship, the company offers reliable, high-standard solutions to its clients. Tessuto invites new team members to help shape the future of textiles in a dynamic, quality-driven environment.<br>Role Description The Warehouse Manager role at Tessuto For Textile is a full-time hybrid position based in Qesm 2nd Shubra El Kheima, with some flexibility for work from home. The Warehouse Manager will oversee daily warehouse operations, including receiving, storing, and dispatching textiles and materials in an accurate and timely manner. This role includes planning and organizing stock locations, supervising inventory counts, and ensuring optimal stock levels to support production and sales. The Warehouse Manager will lead and coordinate warehouse staff, assign tasks, monitor performance, and support a safe, inclusive working environment. Additional responsibilities include managing warehouse equipment and maintenance, enforcing safety and quality standards, preparing reports on inventory and warehouse KPIs, and collaborating with procurement, logistics, and production teams to improve efficiency and reduce errors.<br>Qualifications<br> Strong stock control and inventory control skills, with the ability to maintain accurate records and minimize discrepancies. Proficiency in inventory management and operations management to plan, organize, and optimize warehouse workflows. Experience with forklift operation and other warehouse equipment, with a strong focus on safety and compliance. Experience using warehouse or ERP systems, and solid skills in spreadsheets and basic data analysis. Proven people management skills, including team leadership, training, scheduling, and performance feedback. Excellent organizational and time-management abilities, with strong attention to detail and problem-solving skills. Effective communication skills and the ability to collaborate with cross-functional teams and external partners. Previous experience in textile, manufacturing, or logistics environments is preferred. Relevant diploma or degree in logistics, supply chain, business, or a related field, or equivalent practical experience.