Quality Control Manager Jobs in Egypt

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>This position is chartered with acquiring, developing and managing high value accounts that secure new products selection, value pricing &amp; convenience to our customers. Specifically, this individual will be responsible for analyzing product selection gaps and execute GTM strategies to attract key market players to join the eCommerce and maximize our products’ selection edge &amp; customer base accordingly.</p><p><br></p><p><br></p><p>Key job responsibilities</p><p>Developing a thorough understanding of the market segment, seasonality and global trends/events, and continually monitoring competitor efforts</p><p>Identifying, prospecting, and acquiring high-potential sellers to our platform through direct sales visits, events, and presentations.</p><p>Guiding sellers through sharing best-practices of online selling, including data-driven insights that help sellers achieve high standards of delivery, customer experience &amp; business targets.</p><p>Collaborating with and influencing a number of internal and external stakeholders to understand and resolve seller issues.</p><p><br></p><p>Basic Qualifications</p><p>- 1+ years of professional or military experience</p><p>- Knowledge of Microsoft Office products and applications</p><p>- Experience prospecting, qualifying, and cold-calling companies</p><p><br></p><p>Preferred Qualifications</p><p>- Experience with pipeline management skills to include utilization of Salesforce or other CRM tools</p><p>- Experience and track record of exceeding sales goals</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>1+ years of professional or military experience</p><p>Knowledge of Microsoft Office products and applications</p><p>Experience prospecting, qualifying, and cold-calling companies</p><p>Experience with pipeline management skills to include utilization of Salesforce or other CRM tools</p><p>Experience and track record of exceeding sales goals</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>DIGITAL MARKETING</strong></span></span></p><br><ul><li><p><span><span>Key areas of responsibility in Digital Marketing are:</span></span></p><br><ul><li><p><span><span>Digital brand building across all owned digital platforms, ensuring a strong, consistent, and differentiated brand presence</span></span></p><br></li><li><p><span><span>Design and execution of targeted cross-sell and customer engagement initiatives across digital channels&nbsp;</span></span></p><br></li><li><p><span><span>Supporting to enhance Mashreq Online Banking experience, including onboarding journeys, navigation, and customer engagement&nbsp;</span></span></p><br></li><li><p><span><span>Driving awareness, usability, and ongoing customer engagement within the Mobile Banking application&nbsp;</span></span></p><br></li><li><p><span><span>Leveraging digital and assisted channels (including ATMs) to enhance brand communication and customer engagement&nbsp;</span></span></p><br></li><li><p><span><span>Ensuring high-quality, customer-centric website content and visually engaging digital assets aligned with brand standards&nbsp;</span></span></p><br></li><li><p><span><span>Developing and executing targeted initiatives to engage New-to-Bank (NTB) audiences through relevant and meaningful digital experiences, without direct ownership of acquisition targets</span></span></p><br></li></ul></li><li><p><span><span>Define the Online Branding strategy working closely with Mashreq’s Digital Banking team.</span></span></p><br></li><li><p><span><span>Develop and implement a comprehensive digital marketing plan that addresses online advertising, influencer campaigns, creative mobile application and website banner placements, and engaging social media content, ensuring a cohesive, integrated, and impactful brand presence across all digital touchpoints.</span></span></p><br></li><li><p><span><span>Create and execute repeatable digital retail campaigns, continuously refreshing creative concepts and messaging to effectively remind customers of the bank’s value proposition and key benefits.</span></span></p><br></li><li><p><span><span>&nbsp;Continuously monitor emerging digital trends and innovations to identify opportunities that enable the bank to maintain a first-mover advantage.</span></span></p><br></li><li><p><span><span>Explore strategic partnership opportunities with leading third-party digital companies, with a clear focus on enhancing brand perception, strengthening existing customer engagement and product usage, and engaging New-to-Bank (NTB) segments through relevant and targeted campaigns.</span></span></p><br></li><li><p><span><span>Collaborate with the media buying team to support acquisition campaigns through strategic input, creative positioning, testing frameworks, and optimization across key digital channels.</span></span></p><br></li><li><p><span><span>Partner closely with key Marketing stakeholders (Segment Marketing, Analytics, Research, etc.) to build marketing plans; and provide updates on initiatives/key performance indicators</span></span></p><br></li><li><p><span><span>Build and execute a year-long strategy to drive positive customer by frequently publicizing Mashreq’s brand message using digital communication channels and leverage influencers</span></span></p><br></li><li><p><span><span>Co-lead digital media initiatives (Email Marketing, Display, etc.)&nbsp;</span></span></p><br></li><li><p><span><span>Own and oversee the Direct-to-Client digital marketing pipeline (SMS, eDM, etc.), collaborating closely with business teams to deliver relevant communications and provide creative solutions that effectively support and align with their strategic objectives.</span></span></p><br></li><li><p><span><span>Leverage web analytics tools to identify drop-off points across the conversion funnel and develop data-driven initiatives, while implementing and rigorously measuring campaigns to maximize channel performance using advanced analytics platforms (e.g., Sprinklr) to generate actionable insights and support continuous optimization.</span></span></p><br></li><li><p><span><span>Work closely with the bank’s business units to promote cross-channel integration, optimize the existing customer experience, identify profitability opportunities, and effectively engage New-to-Bank (NTB) segments through relevant and targeted digital initiatives.</span></span></p><br></li><li><p><span><span>Collaborate closely with the CX team to develop and deliver large-scale digital initiatives (e.g., “How-To” video series) that enhance customer understanding and improve the overall experience, while enabling social media teams to provide clear, accurate, and visually supported responses, guiding customers seamlessly through their banking&nbsp; journey step by step</span></span></p><br></li><li><p><span><span>Work closely with Mashreq’s Global Brand team to ensure all campaigns are aligned with brand guidelines, relevant to diverse market needs, and consistently reinforce a unified Mashreq brand presence across all geographies.</span></span></p><br></li><li><p><span><span>Provide support to global marketing teams on Egypt-related campaigns, ensuring all initiatives are locally relevant, culturally aligned, and effectively tailored to the Egyptian market.</span></span></p><br></li></ul><p><span><span><strong>DIGITAL CHANNELS &nbsp;MARKETING</strong></span></span></p><br><ul><li><p><span><span>Define and drive the strategy for digital branding, ensuring a consistent and compelling brand presence across all digital platforms and customer touchpoints.</span></span></p><br></li><li><p><span><span>Develop and manage digital marketing calendars and initiatives to strengthen the bank’s presence.</span></span></p><br></li><li><p><span><span>Design and implement strategies to drive high-quality traffic and engagement across digital channels (website, mobile app, social Media, etc.)&nbsp;</span></span></p><br></li><li><p><span><span>Oversee the look and feel, content, and user experience across all digital platforms, ensuring alignment with brand standards and digital best practices&nbsp;</span></span></p><br></li><li><p><span><span>Proactively contribute to the design and delivery of a seamless, integrated omni-channel customer experience across all digital and physical interactions</span></span></p><br></li></ul><br><br><br> </div>

Job Requisition ID: 174814Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><br>Overview of the role:Ensure accurate and reliable business reporting through the execution of robust, well-controlled financial closing processes, maintaining consistency, compliance, and integrity across all reporting activities<br>.<br>What you will do:Financial Reporting & Closing• Lead and ensure the timely and accurate completion of monthly, quarterly, and annual financial close activities.• Prepare and review financial statements, management reports, and supporting analyses to ensure compliance with accounting standards and business requirements.• Ensure all month-end journal entries, including accruals, prepayments, provisions, and adjustments, are accurately recorded. General Ledger & Accounting Control• Maintain the Chart of Accounts and ensure the proper classification of transactions across account groups, cost centers, and profit centers.• Ensure all financial transactions are accurately recorded in the General Ledger and comply with company policies and accounting standards.• Monitor and review VAT and tax-related accounting entries to ensure accuracy and compliance. Financial Analysis & Management Reporting• Prepare and distribute timely, accurate management reports, financial statements, and analytical reports to support decision-making.• Perform regular and ad hoc financial analyses to identify trends, risks, and opportunities for improvement. Audit & Compliance• Lead the coordination of external audits and serve as the primary point of contact for auditors.• Prepare audit schedules, supporting documentation, and resolve audit queries in a timely manner.• Ensure a smooth year-end audit process and compliance with all statutory and regulatory requirements. Intercompany & Revenue Accounting• Oversee intercompany reconciliations and ensure timely resolution of reconciling items.• Manage intercompany cost allocations and ensure accurate accounting treatment.• Maintain accurate revenue and cost recognition records in line with applicable accounting standards. Process Improvement & Systems Support• Support the Record-to-Report (R2R) team in the preparation of financial statements and reporting activities.• Participate in ERP implementations, system enhancements, process improvement initiatives, and special projects as required.• Drive continuous improvements in financial processes, controls, and reporting efficienc<br><br>y.<br><br>Required Skills to be successful:5+ years of relevant experience, preferably within the real estate sector. Advanced proficiency in Microsoft Excel, Power BI, and Word. Experience with SAP or similar financial systems is preferred. Proven track record in preparing high-quality financial statements in accordance with applicable accounting standards. What equips you for the role:Bachelor’s degree in Commerce, Accounting, or Finance. Strong knowledge of Egyptian Accounting Standards and IFRS. Professional certifications such as IFRS, CMA, or FMVA are a p<br><br>lus.<br><br>About Al-Futtaim Group Real Estate The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival<br> City.

Company Description<br> <br>Pyramisa Hotels & Resorts is a renowned Egyptian hospitality group, recognized for offering world-class services infused with authentic Egyptian charm. As the leading private hotel chain in Egypt and the largest timeshare operator in the Middle East, Pyramisa operates premium properties in stunning locations such as Cairo, Luxor, Aswan, Sharm El Sheikh, Hurghada, and Sahl Hasheesh. With a vision for expansion, the group has also extended its presence to Dubai, offering luxurious accommodations. Pyramisa leverages its extensive expertise in hotel construction and management to develop high-end residential projects across premier destinations.<br><br> Role Description<br> <br>This is a full-time, on-site role for a Corporate Environment Health Safety Manager, located in Hurghada. The candidate will be responsible for overseeing environmental health and safety compliance, developing safety protocols, conducting risk assessments, and managing occupational health initiatives. The role entails leading accident investigations, providing training programs to staff, and ensuring adherence to safety regulations across all properties.<br><br> Qualifications<br> <br>Expertise in Health & Safety regulations and Environment Health and Safety (EHS) practices Proficiency in Occupational Health management and conducting Accident Investigations Strong ability to design and deliver Training programs related to safety and compliance Excellent analytical, problem-solving, and decision-making skills Familiarity with hospitality industry standards and operational safety requirements is an advantage Bachelor’s degree in Environmental Science, Occupational Health, or a related field is preferred Prior experience in a similar role within the hospitality or service industry is a plus

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>How you will contribute</b></p><p><br></p><p>You will:&nbsp;</p><p><br></p><p>Leads the development of the trade marketing part of the category annual plans (contract process)</p><p>Understands market dynamics / consumer insights by channel to participate on trade marketing strategic decisions</p><p>Leads the business planning meeting where the sales quotas are built in order to accomplish the annual plans based on relevant building blocks</p><p>Suggests and influences investment in category building blocks, according to category and channel need, and is accountable of execution excellence at point of sale</p><p>Follows up the competition’s commercial activity in the category in order to detect business opportunities and potential threats for the brand</p><p>Plays a leadership role within the multi categories teams by leading, providing accurate and relevant channel point of sale information that will lead to find business opportunities such as innovations, customer promotions, portfolio, pricing, etc. that will lead to achieve multi categories targets</p><p><b>What you will bring</b></p><p><br></p><p>A desire to drive your future and accelerate your career and the following experience and knowledge:</p><p><br></p><p>Category planning and delivering growth through category leadership</p><p>Having a future-focused mindset, being curious about industry trends, digital solutions and innovation for consumers, and translating opportunities into business plans</p><p>Developing and delivering plans, measuring and monitoring results and making recommendations to achieve growth targets</p><p>Business planning and how to maximize revenue growth</p><p>Influencing stakeholders and interacting effectively with others with the courage and resilience to hold an alternative point of view</p><p>Analytical skills and business acumen</p><p><b>More about this role</b></p><p><br></p><p>What you need to know about this position:</p><p><br></p><p>Scope: export Libya, Sudan &amp; Palestine + opportunistic</p><p>Lead the development and execution of revenue growth strategies across all products, ensuring alignment with corporate goals and market dynamics.</p><p>Oversee pricing architecture and analyze price elasticity across different segments (e.g., premium, value, health-focused) to maximize both volume and profitability.</p><p>Drive the annual planning process, including revenue and volume targets, by collaborating with Category, Channel, Sales, and Finance teams.</p><p>Own the monthly forecasting process across all categories, leveraging market intelligence and cross-functional inputs.</p><p>Evaluate and design promotional strategies and trade investment plans, ensuring optimal ROI and shopper impact across Modern and Traditional Trade channels.</p><p>Partner with Supply Chain to optimize SKU availability during high-demand periods and seasonal peaks.</p><p>Define and lead the Perfect Store for different channels /countries embedding shopper behavior, brand priorities, and customer realities.</p><p>Translate strategy into execution guidelines (e.g., visibility, assortment, pricing, and online content standards).</p><p>Co-lead JBP development with key customers to embed Perfect Store plans in commercial agreements.</p><p>Drive cross-functional alignment with Sales, Category, Brand, Revenue Growth, and Digital teams.</p><p>Lead measurement and governance of Perfect Store KPIs via market audits, digital shelf tools, and performance dashboards.</p><p><b>Education / Certifications:</b></p><p><br></p><p>Bachelor’s degree in business, Marketing, Economics, or related field</p><p><br></p><p>Job specific requirements:</p><p><br></p><p>8+ years of experience in revenue growth management, commercial strategy, trade marketing, or category planning in the FMCG/CPG industry.</p><p>Proven track record of leading category-level and cross-category revenue strategies.</p><p>Expertise in pricing, promo ROI analysis, trade spend optimization, and P&amp;L management.</p><p>&nbsp;Strong experience in forecasting, scenario planning, and financial modeling.</p><p>Excellent stakeholder management, influencing, and leadership skills.</p><p>Ability to lead through ambiguity, manage multiple priorities, and deliver in a fast-paced, high-stakes environment.</p><p>Proven leadership in designing and scaling Perfect Store or in-store excellence programs</p><p>Strong understanding of retail environments, shopper behavior, and e-commerce platforms</p><p>Analytical, collaborative, and capable of influencing senior stakeholders</p><div><br></div><ul> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>

About the Role: We are looking for a results-driven Business Development Manager to lead KOL acquisition and activation across MENA. This is not a traditional account management role. The focus is on building, activating, and scaling a high-performing KOL network that directly contributes to trading volume and user activity.<br>Why This Role• Opportunity to build and scale a KOL-driven growth engine in one of the most dynamic crypto regions • Direct impact on trading volume, user growth, and market expansion • High ownership role with fast execution and decision-making • Work in a performance-driven environment with real growth potential • Be part of building a scalable system, not just managing accounts<br>Key Responsibilities• Identify, onboard, and activate high-potential KOLs and partners across MENA markets, with a strong focus on generating trading activity• Build and expand a scalable KOL pipeline, including:New KOL acquisition Reactivation of inactive or underperforming partners• Own KOL performance end-to-end, including:Activation (first trading activity) Volume generation Ongoing engagement and retention• Execute KOL growth strategies• Collaborate with Marketing and Operations to:Launch campaigns and trading competitions Improve KOL activation and user engagement Support go-to-market initiatives• Track and optimize KPIs • Identify and manage risks • Provide weekly performance insights and recommendations to improve growth and execution<br>Qualifications• +2–3 years of experience in Business Development, preferably in:Cryptocurrency exchanges Performance-driven affiliate environments• Strong understanding of the MENA market and KOL ecosystem • Proven experience in:Working with KOLs / affiliates CPA or performance-based models User acquisition funnels• Existing network of KOLs in MENA is a strong advantage • Fluent in English and Arabic<br>Key Competencies• Strong execution mindset, focused on results rather than process • Ability to identify high-performing KOLs and filter low-quality partners • Comfortable working in a fast-paced, high-growth environment with evolving structure • Strong negotiation and relationship-building skills • Data-driven approach with ability to:Track performance Identify gaps Optimize results• Solid understanding of:Crypto trading products User acquisition strategies Incentive-driven growth models

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>What are my responsibilities?</strong></p> <ul> <li>Lead and manage on-site OCS installation and construction activities in line with design, safety, quality, and schedule requirements.</li> <li>Plan and supervise daily site activities, ensuring accurate implementation of drawings and specifications.</li> <li>Manage installation teams and allocate resources efficiently to ensure productivity and safety.</li> <li>Oversee subcontractors performance, ensuring compliance with contracts, timelines, and quality standards.</li> <li>Ensure adherence to SHE policies through regular inspections and safe work practices.</li> <li>Coordinate logistics and material flow, ensuring timely availability and proper handling of OCS components.</li> <li>Implement and monitor quality control across installation, warehouses, and the 2nd Assembly Center, resolving non-conformities.</li> <li>Oversee operations of the 2nd Assembly Center and warehouses, ensuring efficient material management and readiness for installation.</li> <li>Monitor progress against schedule, identify risks, and implement corrective actions.</li> <li>Report progress, risks, and performance updates to the OCS Project Manager.</li> <li>Coordinate with interfacing disciplines and liaise with the Design Manager to resolve technical issues.</li> <li>Ensure site readiness and manage the handover of completed OCS sections, including documentation and testing.</li> </ul> <p><strong>What do I need to qualify for this job?</strong></p> <ul> <li>Bachelor s Degree in Electrical, Civil Engineering, or related field.</li> <li>Strong knowledge of OCS and construction practices</li> <li>Having hands-on experience in:</li> </ul> <ol> <li>OCS installation within railway/infrastructure projects</li> <li>Site supervision, subcontractor and logistics coordination</li> <li>Quality control and material/warehouse management</li> </ol> <ul> <li>Minimum of 8 12 years of relevant experience</li> <li>Strong in: Leadership, communication, problem-solving , planning, coordination, and reporting</li> <li>High-speed rail project experience is highly advantageous</li> <li>International/consortium environment exposure is a plus.</li> <li>Project management tools and multilingual skills are plus.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s Degree in Electrical, Civil Engineering, or related field.</p> <p>Strong knowledge of OCS and construction practices</p> <p>Having hands-on experience in:</p> <ol> <li>OCS installation within railway/infrastructure projects</li> <li>Site supervision, subcontractor and logistics coordination</li> <li>Quality control and material/warehouse management</li> </ol> <p>Minimum of 8 12 years of relevant experience</p> <p>Strong in: Leadership, communication, problem-solving , planning, coordination, and reporting</p> <p>High-speed rail project experience is highly advantageous</p> <p>International/consortium environment exposure is a plus.</p> <p>Project management tools and multilingual skills are plus.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Description</strong><br>Role Purpose<br>The Senior Manager - FP&amp;A &amp; Treasury will lead financial planning, performance management, and treasury operations across all markets. The role is responsible for delivering accurate forecasting, insightful reporting, optimizing cash flow, and managing banking relationships to support LikeCard's growth and profitability<br>Financial Planning &amp; Analysis (FP&amp;A)<br>• Lead annual budgeting, rolling forecasts, and long-range planning across all countries<br>• Develop and maintain financial models to support strategic decision-making<br>• Analyze business performance, revenue streams, margins, and cost drivers<br>• Deliver monthly management reporting packs with actionable insights<br>• Partner with commercial, product, and operations teams to drive performance<br>• Conduct variance analysis and identify risks and opportunities<br>• Support pricing strategies, promotions, and business cases<br>Treasury &amp; Cash Management<br>• Oversee group cash flow planning, liquidity management, and working capital optimization<br>• Manage relationships with local and international banks across all operating countries<br>• Monitor daily cash positions, funding requirements, and Intercompany balances<br>• Optimize payment cycles, collections, and foreign exchange exposure<br>• Lead bank account management, signatories, and compliance requirements<br>• Support financing activities, credit facilities, and negotiations with banks<br>Reporting &amp; Governance<br>• Ensure timely and accurate monthly, quarterly, and annual reporting<br>• Establish and enforce financial controls, policies, and SOPs<br>• Drive automation and improvement in reporting processes and systems<br>• Ensure alignment with audit, tax, and regulatory requirements across jurisdictions<br>Strategic &amp; Leadership Role<br>• Act as a key business partner to senior management and country leads<br>• Support M&amp;A, partnerships, and expansion initiatives with financial analysis<br>• Lead and develop a high-performing FP&amp;A and Treasury team<br>• Build strong cross-functional relationships across the organization<br>• Drive continuous improvement in financial processes and decision-making<br><strong>Requirements</strong><br>• Bachelor's degree in Finance, Accounting, or related field<br>• Professional certification preferred (CPA, CMA, ACCA, or CGMA)<br>• 10-15+ years of experience in FP&amp;A, Treasury, or Corporate Finance<br>• Experience in multi-country operations (preferably MENA region)<br>• Background in E-commerce, Fin tech, or Digital businesses is a strong plus<br>• Strong financial modeling and analytical skills<br>• Deep understanding of cash flow, treasury, and banking operations<br>• Experience managing multiple banking relationships<br>• Advanced Excel and ERP systems (e.g., Microsoft Business Central, SAP, Oracle)<br>• Strong communication and stakeholder management skills<br>• Leadership and team development capabilities<br>• High attention to detail with strategic thinking ability<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>Envision Employment Solutions</strong></em><em> is currently looking for an&nbsp;</em><em><strong>IT &amp; Workplace Operations Manager</strong></em><em>&nbsp;for one of our partners, a leading Digital Bank!</em></p><br><p><strong>Job Summary</strong></p><br><p>The<strong> IT &amp; Workplace Operations Manager</strong> owns the delivery of employee-facing IT support and the digital workplace experience across the Bank, ensuring reliable, secure, and efficient IT services for all staff. This role manages the IT Service Desk, endpoint fleet, workforce identity and access management, and collaboration tools, while also supporting release and operational activities through issue resolution and environment access management.</p><br><p><strong>Responsibilities</strong></p><br><ul><li>Manage the IT Technical Support function (IT Service Desk), including L1 triage, incident resolution, and request handling for all employees.</li><li>Own and support the digital workplace environment, including the endpoint fleet (laptops, desktops, mobile devices) and workforce identity and access management (IAM).</li><li>Manage collaboration tools and platforms (e.g., email, Microsoft 365/Teams, video conferencing) to ensure high availability and adoption across the organization.</li><li>Support software releases and operational activities through issue resolution and management of environment access.</li><li>Define and monitor Service Level Agreements (SLAs) for the Service Desk and workplace operations, ensuring consistent service quality.</li><li>Manage onboarding/offboarding processes for employee IT provisioning, including hardware, access, and application setup.</li><li>Ensure compliance with IT security policies across endpoints, identity management, and collaboration platforms.</li><li>Manage relationships with IT support vendors and workplace technology providers.</li><li>Lead and develop the IT support team, ensuring adequate coverage and continuous improvement of support processes.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>It's fun to work in a company where people truly BELIEVE in what they're doing!</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><p>Job Description:</p><br><br><br><br><br><br><br><br><p><span>Ingram Micro helps businesses fully realize the promise of technology. No other company delivers the full spectrum of global technology and supply chain services to businesses around the world. Ingram Micro's global infrastructure and deep expertise in technology solutions, supply chain, cloud, and mobility enable its business partners to operate efficiently and successfully in the markets they serve. We’re redefining distribution. Ingram Micro helps businesses run better, grow faster, and achieve their sustainability goals. It's fun to work in a company where people truly BELIEVE in what they're doing!</span></p><br><p><span>The Cyber Security team drives Ingram Micro’s innovative strategies, focusing on vendor sales and market expansion. Collaborate with regional partners to implement global initiatives and adapt strategies to address the unique needs of your market. Your role will be pivotal in maintaining current business relationships, improving inactive accounts, and creating new business opportunities.</span></p><br><p><span>At Ingram Micro, we foster a culture of collaboration, transparency, and continuous improvement. Our team members are encouraged to share ideas, challenge the status quo, and work together to shape the future of technology distribution. Join us and thrive in a diverse, values-driven environment that celebrates growth, learning, and inclusivity.</span></p><br><p><span>As the Business Development Manager - Cyber Security, you will drive and improve vendor sales while meeting the vendor and company objectives and targets. You will micro-manage all layers of the sales channel, improving product depth and market share for all tiers. Your focus will be on maintaining current business relationships, improving inactive accounts, and creating new business opportunities. You will be aware of all project bids and target Ingram Micro involvement in them.</span></p><br><p><span><b>Key Responsibilities:</b></span></p><br><ul><li><span><span>Establish productive, professional relationships with key personnel in assigned partner accounts.</span></span></li><li><span><span>Coordinate the involvement of company personnel to meet partner performance objectives and partners’ expectations.</span></span></li><li><span><span>Meet assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.</span></span></li><li><span><span>Proactively lead a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones.</span></span></li><li><span><span>Drive adoption of company programs among assigned partners.</span></span></li></ul><p><span><b>Experiences, Skills, and Expectations:</b></span></p><br><ul><li><span><span>Graduate with 5:7 years’ experience in Cyber Security.</span></span></li><li><span><span>Technical Background is preferred&nbsp;</span></span></li><li><span><span>Strong ‘customer-first’ mentality able to utilize relationships to drive results.</span></span></li></ul><p><span>At Ingram Micro, we invest in your future. Through continuous learning, leadership opportunities, and a commitment to fostering innovation, we ensure every team member thrives in their career journey. You will get a great opportunity to be part of the ambitious plans we have for growing one of the most important parts of our organization. We will support you in your professional and personal development, by providing you with access to LinkedIn Learning and many high-quality training courses to increase your technical knowledge and expertise. You will also get the opportunity to work with passionate team members and stay connected as one family.</span></p><br><p><span>#LI-NS1&nbsp;</span></p><br> </div>

<p><h4>Job description</h4> <p>We are currently seeking a highly organized and proactive executive assistant to GM to provide direct support to our General Manager. This role is key to ensuring the GM’s schedule and responsibilities are managed effectively in a fast-paced, dynamic environment.</p> <h4>Key responsibilities:</h4> <ul> <li>Manage the GM’s daily calendar, schedule appointments, and coordinate meetings</li> <li>Draft, review, and manage internal and external communications</li> <li>Prepare reports, presentations, and documents as needed</li> <li>Track tasks, deadlines, and follow-ups across departments</li> <li>Maintain confidentiality and handle sensitive information with discretion</li> <li>Serve as a liaison between the GM and internal teams or external partners</li> <li>Assist with event planning, project coordination, and operational support</li> </ul> <h4>Qualifications</h4> <h4>Requirements:</h4> <ul> <li>Prior experience as a personal assistant or executive assistant preferred</li> <li>Excellent time management and multitasking skills</li> <li>Strong verbal and written communication in English (Arabic is a plus)</li> <li>High proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)</li> <li>Discretion, professionalism, and a proactive attitude</li> <li>Familiarity with the travel or hospitality industry is a strong advantage</li> </ul></p><p></p>

Reporting to the Director, Banking Legal Services, the Manager, Banking Legal Services will support the Legal Department in contributing to the Bank's mission of stimulating the expansion and diversification of African trade, increasing Africa's share of global trade, and operating as a first-class, profit-oriented, socially responsible financial institution and Centre of Excellence in African trade matters.<br><br>The role will also provide strategic direction and support the development of the Bank's legal services delivery strategy, ensuring that legal support is managed with a long-term perspective and aligned with the Bank's overall business strategy.<br><br>Main Responsibilities<br><br>The Manager, Banking Legal Services will be responsible for:<br><br>Providing advice to the Bank and its subsidiaries on a broad range of banking and finance matters, ensuring the delivery of tailored and commercially focused legal solutions Providing legal and strategic advice to the Bank and its subsidiaries on special projects and initiatives, while identifying potential legal risks Participating in the planning, organisation and implementation of legal support for the Bank's business activities, including researching relevant precedents and presenting appropriate solutions Providing guidance on the proper application and interpretation of laws and regulations applicable to the Bank's business Ensuring adequate controls are in place to mitigate legal and related risks that may arise from the Bank's activities Supporting the formulation and implementation of effective legal processes to ensure the timely delivery of transaction documentation Facilitating the development of appropriate standardised legal documentation and legal precedents Serving as a subject matter expert and key legal advisor to business stakeholders on legal matters relating to the Bank's loan products Serving as a legal stakeholder on internal committees and working groups, managing special projects, and supporting advocacy efforts related to the Bank's development mandate Coordinating the engagement of external legal counsel to ensure value for money in the procurement of legal services Providing legal advice to management and staff across the Bank's activities, including advice on legal problems, constraints, risks, options, consequences and recommended approaches Advising on the Bank's borrowings in international capital and money markets, including reviewing and negotiating legal documentation required for the implementation of the Bank's borrowing strategy and capital markets transactions Providing legal advice on the Bank's Asset and Liability Management procedures and policies Participating in the work of the Bank's Asset and Liability Management Committee and its working groups Providing legal advice on equity participations, grants, financing and co-financing agreements with multilateral and bilateral financial institutions, and related arrangements Representing the Bank internally and externally in negotiations, disputes, consultations and other proceedings requiring legal representation Working with internal staff and external parties as required by management Conducting deal appraisals and providing legal input on proposed transactions Conducting legal due diligence exercises on proposed transactions Preparing a variety of legal documents, including transaction documentation designed to protect the Bank's interests as lender, borrower or in other capacities Negotiating a wide range of legal documents with the Bank's transaction counterparties, under the guidance of management Reviewing documentation and assessing legal matters arising from the Bank's financing and non-financing activities Conducting, managing and monitoring legal workstreams for ongoing transactions<br><br>Compliance Responsibilities<br><br>The role holder will be responsible for:<br><br>Understanding and adhering to the Bank's AML, regulatory and conduct compliance policies and procedures, including:Staff Handbook, including code of conduct provisions Anti-Money Laundering, Counter Financing of Terrorism and Counter Proliferation Financing policies Conflicts of Interest policy Policy on Staff Involvement in External Engagements and Activities Anti-Bribery and Corruption policy Insider Trading Guidelines Reporting any suspicious or non-compliant activities or matters relating to the Bank's staff or customers to the Compliance Department Completing the Bank's Annual Compliance Training and Assessment<br><br>Requirements<br><br>Minimum Qualifications<br><br>Postgraduate degree in Law from a recognised university Diploma in Legal Practice from a recognised Bar Course<br><br>Years and Nature of Experience<br><br>Minimum of 8 years of professional legal practice and experience, with particular emphasis on the banking and financial services industry Experience in handling documentation related to cross-border trade and project finance transactions, particularly in the following areas:Structured trade and corporate finance Project and asset-based finance Guarantees and specialised finance Sovereign lending Private equity Good knowledge of banking practices in Africa Ability to communicate and function effectively in a culturally diverse and change-oriented environment Ability to interact with senior officials of banks, corporates and governments Ability to present legal advice on various management issues to the Bank's senior management Excellent verbal and written communication skills in English Knowledge of one or more of the Bank's other working languages is an added advantage: French, Arabic or Portuguese Strong drafting skills across a variety of legal documents Ability to communicate complex legal issues clearly and concisely Familiarity with trade finance, project finance, treasury matters and transnational transactions Ability to quickly grasp the essence, content and implications of the Bank's constitutive documents in order to provide sound legal advice Ability to review documents and provide advice under strict deadlines Strong negotiation skills Ability to work with legal and non-legal professionals to develop innovative solutions to conflicting interests and positions Ability to organise and manage human resources to achieve goals<br><br>Benefits<br><br>Private Health Insurance Training & Development Performance Bonus

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>An international rail project is seeking an experienced MEP &amp; Rail Systems Construction Manager to oversee the installation, testing, and commissioning of all mechanical, electrical, and railway systems on a large scale urban transit project. The role is site based in Egypt and requires immediate availability or short notice. Key Responsibilities Lead and supervise the installation, testing, and commissioning of all MEP and railway systems across the project. Manage system interfaces and coordinate between multiple contractors and stakeholders. Oversee systems including (but not limited to): Power supply and distribution (LV &amp; HV) Ventilation and fire protection systems Rolling Stock interfaces SCADA systems Train operation and supervision systems Automatic Fare Collection (AFC) Ensure works are delivered in line with project specifications, safety standards, and programme requirements. Support testing, commissioning, and handover activities through to project completion. Act as the primary technical authority on site for MEP and rail systems matters.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Degree qualified Mechanical or Electrical Engineer . Extensive experience in Metro, Transit, or Monorail projects , ideally on international assignments. Proven background in supervising installation, testing, and commissioning of MEP and railway systems. Strong experience coordinating multidisciplinary system interfaces. Previous experience in a similar role on large scale rail or transit projects is essential. Monorail experience is highly desirable. Ability to work in a fast paced, site based environment with tight delivery timelines.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Oracle EBS and Fusion Procurement and Supply Chain Manager will lead the strategic planning, implementation, and optimisation of procurement and supply chain solutions across Oracle E-Business Suite (EBS) and Oracle Fusion Cloud platforms. This senior leadership role involves managing multiple projects, leading a team of consultants, and collaborating with senior stakeholders to ensure Oracle solutions drive operational efficiency and business value.</p> <p><strong>Key Responsibilities:</strong></p> <ul> <li>Provide strategic leadership and oversight for Oracle EBS and Fusion Procurement and Supply Chain implementations, upgrades, and optimisation initiatives.</li> <li>Manage and mentor a team of procurement and supply chain consultants, fostering professional development and high performance.</li> <li>Collaborate with business leaders to understand procurement and supply chain strategies, processes, and requirements.</li> <li>Oversee the design, configuration, testing, data migration, and deployment of Oracle EBS and Fusion Procurement and Supply Chain modules including Purchasing, Sourcing, Supplier Management, Inventory, Order Management, and Contracts.</li> <li>Ensure alignment of Oracle solutions with organisational goals, compliance standards, and industry best practices.</li> <li>Develop and manage project plans, budgets, and resource allocation across multiple concurrent projects.</li> <li>Facilitate effective communication and collaboration between business stakeholders, technical teams, and executive leadership.</li> <li>Identify risks and issues, develop mitigation strategies, and ensure timely resolution.</li> <li>Drive continuous improvement initiatives and adoption of Oracle best practices.</li> <li>Stay current with Oracle product updates, industry trends, and emerging technologies.</li> <li>Prepare and present executive-level reports on project status, risks, and performance metrics.</li> <li>Lead change management efforts to support adoption of new systems and processes.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong> u&gt;Required Skills and Qualifications:/u&gt; </strong></p> <ul> <li>Bachelor s degree in supply chain management, Business, IT, or related field; advanced degree preferred.</li> <li>Typically, 10+ years of experience in Oracle EBS and Fusion Procurement and Supply Chain consulting or management roles.</li> <li>Proven track record leading large-scale Oracle EBS and Fusion Procurement and Supply Chain implementations or transformations.</li> <li>Deep functional expertise in Oracle EBS and Fusion Procurement and Supply Chain modules.</li> <li>Strong leadership, team management, and stakeholder engagement skills.</li> <li>Experience managing multiple projects and cross-functional teams.</li> <li>Excellent communication, negotiation, and problem-solving abilities.</li> <li>Familiarity with Oracle BI Publisher, OTBI, Oracle Integration Cloud (OIC), and reporting tools.</li> <li>Oracle certifications in EBS and/or Fusion Procurement and Supply Chain modules preferred.</li> <li>Strong business acumen and strategic thinking capabilities.</li> </ul> <p><strong> u&gt;Desired Attributes:/u&gt; </strong></p> <p> </p> <ul> <li>Visionary leader with a focus on delivering business value.</li> <li>Ability to manage complexity and drive results in a fast-paced environment.</li> <li>Strong interpersonal skills and ability to influence at all organisational levels.</li> <li>Commitment to continuous learning and fostering innovation.</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Are you interested in launching new programs and driving impactful change at Amazon? We are seeking a highly motivated and experienced Launch Program Manager to join our team. In this role, you will be responsible for the end-to-end planning, execution, and delivery of new program initiatives, ensuring successful launches and sustained operational excellence.</p><p>You will collaborate closely with cross-functional teams, including Product Management, Engineering, Operations, Marketing, and Finance, to define program scope, objectives, and deliverables. Your ability to influence stakeholders, manage risks, and communicate effectively with senior leadership will be critical to your success.</p><p>We are looking for individuals who are passionate about customer obsession, possess a strong analytical mindset, and thrive in a fast-paced, ambiguous environment. If you are a strategic thinker with a proven track record of delivering complex programs, we encourage you to apply.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of program or project management experience</li><li>Experience using data and metrics to determine and drive improvements</li><li>Experience owning program strategy, end to end delivery, and communicating results to senior leadership</li><li>2+ years of driving process improvements experience</li><li>Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> Location<br> </div> <div> Cairo<br> </div> <div> <div> <div> <div> <p> <strong>About Deloitte</strong>: When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award</p> <p> <strong>Our Purpose</strong> </p> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li>Lead the way </li> <li>Serve with integrity </li> <li>Take care of each other </li> <li>Foster inclusion </li> <li>Collaborate for measurable impact </li> </ul> <p>During your tenure as a Senior Manager HR Business Partner, you will work closely with Partners, Directors, and senior leaders to support their teams. You will run key people processes (performance, promotions, pay reviews), handle employee relations cases, ensure compliance with labour law and firm policies, and use people data to help leaders make better decisions. You ll also help improve engagement and the overall employee experience.</p> <ul> <li>Act as a trusted advisor to Partners/Directors and senior leaders on organization design, workforce planning, talent strategy, and culture.</li> <li>Translate business priorities into actionable people plans aligned to firm strategy and values.</li> <li>Coach leaders on performance, engagement, change management, and team effectiveness.</li> <li>Lead end-of-year performance cycles, ensuring quality, consistency, and adherence to timelines.</li> <li>Manage performance outcomes including calibration, moderation, and final rating alignment in line with firm guidelines.</li> <li>Facilitate talent review discussions, succession planning, and identification of high potentials and critical roles.</li> <li>Govern promotion processes end-to-end (eligibility, documentation, panels, approvals, and communications).</li> <li>Oversee annual salary review and bonus processes, ensuring fairness, internal equity, and compliance with firm policies.</li> <li>Lead complex employee relations cases, investigations, disciplinary matters, and grievance handling with discretion and consistency.</li> <li>Manage Performance Improvement Plans (PIPs) and structured improvement processes, including documentation, coaching guidance, and risk mitigation.</li> <li>Ensure outcomes are compliant with labour law, internal policies, and ethical standards.</li> <li>Support wellbeing, inclusion, and culture initiatives aligned to firm priorities.</li> <li>Provide regular people dashboards and insights (performance distribution, promotions, attrition, ER trends, diversity metrics, engagement).</li> <li>Maintain strong governance, documentation standards, and audit readiness across all people processes.</li> <li>Identify process improvements and standardization opportunities to enhance efficiency and employee experience.</li> </ul> <p> <strong>Leadership capabilities:</strong> </p> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track</li> <li>Actively focuses on developing effective communication and relationship-building skills</li> <li>Understands how their daily work contributes to the priorities of the team and the business </li> </ul> <p> <strong>Qualifications:</strong> </p> <ul> <li>Bachelor degree in human resources management, business administration or a related field.</li> <li>Knowledge of best practices in HR management is essential.</li> <li>Experience 12+ years in HR with 8+ years managing performance cycles, talent reviews, and employee relations, performance management, calibration, promotions, salary reviews, and PIPs.</li> <li>Skilled in handling employee relations, disciplinary actions, and exit processes compliant with labour laws.</li> <li>Proficient in people analytics, reporting, and maintaining HR governance and audit readiness.</li> <li>Ability to communicate professionally with Leadership</li> <li>Detail oriented and conscientious.</li> <li>Excellent organizational, communication and time-management skills.</li> <li>Advanced level of technical proficiency and computer literacy (Word, Excel, PowerPoint, Microsoft Management).</li> <li>Fluent in English (Reading, Speaking and Writing).</li> </ul> </div> <br></div></div></div></div></section>

Executive Assistant to C-Level Executives???? Location: Hurghada, Egypt???? Department: Executive Office???? Reports To: CEO and C-Level Executives About the Role Hwaidak Investments Group is seeking a highly professional, organized, and proactive Executive Assistant to provide comprehensive administrative and executive support to the Group's Executive Leadership Team. The successful candidate will act as a trusted partner to senior executives, ensuring the efficient management of schedules, communications, travel arrangements, executive priorities, and confidential business matters. This role requires exceptional organizational skills, discretion, attention to detail, and the ability to perform effectively within a dynamic and fast-paced business environment. Key Responsibilities Manage and coordinate calendars, appointments, meetings, and travel arrangements for C-Level Executives. Screen, prioritize, and manage incoming correspondence, emails, and communications. Prepare reports, presentations, executive briefings, meeting materials, and business correspondence. Organize and coordinate internal and external meetings, including agenda preparation, minute-taking, and follow-up on action items. Maintain strict confidentiality regarding sensitive business and personnel matters. Act as a liaison between the Executive Office and internal departments, business partners, stakeholders, and external parties. Monitor key projects, deadlines, and executive priorities to ensure timely follow-up and completion. Coordinate domestic and international travel arrangements, including visas, accommodation, transportation, and itineraries. Prepare expense reports and maintain accurate executive records and documentation. Conduct research and provide administrative support for strategic initiatives and special projects. Ensure the smooth day-to-day operation of the Executive Office. Qualifications & Requirements Bachelor's Degree in Business Administration, Management, Languages, or a related field. Minimum 5 years of experience supporting senior executives, preferably at CEO, COO, CFO, Board, or Executive Committee level. Excellent command of English and Arabic, both written and spoken. Advanced proficiency in Microsoft Office Suite (Word, Excel, Power Point, Outlook). Strong business writing, communication, and presentation skills. Exceptional organizational and time-management abilities. Ability to manage multiple priorities and work independently under pressure. High level of professionalism, integrity, and discretion. Experience within hospitality, investment, corporate, or diversified business environments is an advantage. Core Competencies Executive Presence Confidentiality & Professional Judgment Planning & Organization Communication & Stakeholder Management Attention to Detail Problem Solving Initiative & Ownership Adaptability & Flexibility Time Management Relationship Building What We Offer Opportunity to work closely with senior leadership. Exposure to strategic business initiatives and executive decision-making. Professional growth within a diversified investment group. Competitive compensation and benefits package. How to Apply Interested candidates are invited to submit their CV, recent photograph, and salary expectations to Recruitment@hwaidakinvestments.com quoting "Executive Assistant" in the subject line.

Reports to: Dean of Libraries and Learning Technologies<br>Purpose:The job holder will support the dean in initiatives that enhance the visibility, innovation, and outreach of the Libraries and Learning Technologies (LLT). The position works collaboratively with internal library teams, the dean’s office, and University communications to ensure that all outreach efforts reflect the library’s priorities, showcase its services and impact, and strengthen its role within and beyond the University community.<br>Responsibilities:Library Tours and Public Engagement: Plan, deliver, and maintain customized in-person and virtual library tours in both Arabic and English, tailoring content for diverse audiences and collaborating to ensure accuracy and accessibility Marketing: Promote library tours and virtual experiences through various channels, develop and update online user resources, and create compelling displays and exhibits showcasing LLT services and impact Regional Training Program Development: Collaborate with the dean and library units to conceptualize and design professional training programs for external library professionals in the region, including needs assessments, market research, and proposal development Administrative Support: Assist the dean with impactful presentations, reports, and communication materials for internal and external audiences Library Emerging Trend Exploration: Conduct in-depth research on global library trends, best practices, and opportunities within professional associations and peer institutions to inform the dean Additional Related Duties: Perform other related duties as assigned<br>Requirements:Minimum Education Requirements:Master’s degree is preferred Experience:Minimum of 10 years of professional experience Experience in developing proposals, conducting needs assessments, and overseeing implementation<br>Skills:Leadership: Excellent supervisory and organizational skills Communication and Presentation Skills: Excellent verbal and written communication and presentation skills Ability to present information clearly to diverse audiences Cultural Awareness: Cultural sensitivity and awareness when dealing with regional and international visitors Multitasking: Able to manage multiple responsibilities while maintaining attention to detail Crisis Management: Highly effective in crisis situations, collaborating well under pressure Technical Skills: Basic graphic design and multimedia editing Competence in managing web content and digital outreach channels Market Research: Ability to conduct market research and benchmarking<br>This position is open until filled. Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."<br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”

Reports to: Dean of Libraries and Learning Technologies<br>Purpose:The job holder will support the dean in initiatives that enhance the visibility, innovation, and outreach of the Libraries and Learning Technologies (LLT). The position works collaboratively with internal library teams, the dean’s office, and University communications to ensure that all outreach efforts reflect the library’s priorities, showcase its services and impact, and strengthen its role within and beyond the University community.<br>Responsibilities:Library Tours and Public Engagement: Plan, deliver, and maintain customized in-person and virtual library tours in both Arabic and English, tailoring content for diverse audiences and collaborating to ensure accuracy and accessibility Marketing: Promote library tours and virtual experiences through various channels, develop and update online user resources, and create compelling displays and exhibits showcasing LLT services and impact Regional Training Program Development: Collaborate with the dean and library units to conceptualize and design professional training programs for external library professionals in the region, including needs assessments, market research, and proposal development Administrative Support: Assist the dean with impactful presentations, reports, and communication materials for internal and external audiences Library Emerging Trend Exploration: Conduct in-depth research on global library trends, best practices, and opportunities within professional associations and peer institutions to inform the dean Additional Related Duties: Perform other related duties as assigned<br>Requirements:Minimum Education Requirements:Master’s degree is preferred Experience:Minimum of 10 years of professional experience Experience in developing proposals, conducting needs assessments, and overseeing implementation<br>Skills:Leadership: Excellent supervisory and organizational skills Communication and Presentation Skills: Excellent verbal and written communication and presentation skills Ability to present information clearly to diverse audiences Cultural Awareness: Cultural sensitivity and awareness when dealing with regional and international visitors Multitasking: Able to manage multiple responsibilities while maintaining attention to detail Crisis Management: Highly effective in crisis situations, collaborating well under pressure Technical Skills: Basic graphic design and multimedia editing Competence in managing web content and digital outreach channels Market Research: Ability to conduct market research and benchmarking<br>This position is open until filled. Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."<br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”

Generic Responsibilities Coordinate between team members in fulfilment of the Settlement and Charge Back set plan. Assist the Head in ensuring the dissemination of policy & procedures and efficient & effective performance of responsibilities. Monitor a small group of employees with lower or same seniority. Ensure that officers & junior officers/ apprentice receive periodic training. Evaluate staff work and provide feedback through performance evaluation. Quarter sample review for RCSA compliance & report for incidents properly. Participate in providing periodical analytical reports/ presentation.<br>Key Responsibilities Settlement and Reconciliation Approve settlement & reconciliation of all transactions related to Cards & Digital banking channels;Covered Card payment transactions from different channels (Branch Payment/ ATM Payment/Payment through Fawry/ Payment through Internet Banking/ Cards purchase & incomplete payment transactions). Electronic Transactions from different service providers (Tahweel switch tracking system/ NPC FTP/ Fawry FTP/ Internet Banking). Digital Banking Electronic transactions (Fawry bill Payment/ Fawry E-collection/Internet Banking Covered Card Payments/ E-wallet/ Company Payroll through Internet Banking). Approve settlement and reconciliation for On-Us and Off-Us Issuer/ acquirer transactions. Review and approve the settlement of other Banks’ cards with ADIB Covered Card in coordination with Remittances to execute transaction through ACH / Swift as per the SLA. Manage the settlement relationship between ADIB, Master Card & Visa for different transactions (i.e. pending purchases against available balances, covered card rejected transactions, disputes & surplus entries…etc). Monitor Covered Card rejected transactions and direct the required reprocessing. Review and approve entries for (Visa Cards Acquirer Settlement - Acquirer & Issuer - Covered Cards issuer Settlement (master) / Covered Card adjusting entries GLs - Post reconciliation entries (differences). Review and report FX transactions to Treasury. Ensure monthly EBC invoices review. Cooperate with Compliance & Governance regarding the international transactions report. Support Collection – Consumer Risk by manual processing of monthly Covered Card waiving, delinquent and Written off customers. Chargeback Review charge back requests received from Branches & Digital Banking services (Fawry Utility Bill Payment – Ewallet Cash in & out – Ewallet transfers). Ensure handling chargeback cases related to ADIB customers & cases received from Other Banks. Monitor chargeback suspense account. Investigate the received chargeback cases and assign the proper reason code in accordance with Master Card regulation to avoid penalties and assure abidance with the predetermined timeframe. Ensure applying Master Card / VISA regulations updates to avoid noncompliance penalties. Manage the relation with Master Card regarding chargeback transactions to ensure receiving the response within time line as per Master Card regulations to avoid losses. Supervise & ensure proper control of unit reporting process and ensure downloading the daily and monthly-related reports. Supervise & ensure efficient regulatory compliance by monitoring and control the processes to avoid any breach and possible penalties. Oversee handling the related UAT testing and review the results to ensure correct implementation. Ensure proper handling & resolving complaints in cooperation with Consumer Rights Protection – Compliance & Governance – in accordance with the policies and procedures and identified SLA. And any other assigned Tasks.<br>Minimum Qualifications Bachelor degree Master degree is preferable<br>Minimum Experience:TL: 6-8 years of relevant experience. Manager: 8+ years of relevant experience in similar role.<br>Job-Specific Knowledge & Skills: Strong knowledge of Bank functions, responsibilities & processes. Excellent analytical skills. Excellent command of MS Office (Word, Excel, Power Point).