purchasing representative Jobs in Egypt

IGEA Pharma a multinational organization operating in EGYPT<br> *FOR IMMIDIATE HIRING*<br>District manager Alexandria and Beheira<br><br>Senior Medical representatives for Alexandria Center <br><br><br><br> Qualifications :- Bachelor's degree in Pharmacy/Veterinary/ Science- Good communication and presentation skills.- Excellent command of English, Computer and Microsoft Office Skills.- *Experience: 6 months at least* in DERMA in the same position - https://igeagroup.org/For the interested candidates please send your updated resume to :+20 109 2127462

Do you thrive on building relationships, problem-solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as a Customer Service Representative in Concentrix at Hurghada site.<br>The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet to sell basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.<br><br><br>Qualifications:English (A2 - B1). Flexible with rotational shifts including night and overnight shifts. Ready to start immediately.<br>Benefits:<br>Attractive salary packages. Social & medical insurance. Paid training. Free online courses.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div>We're looking for an English-speaking Customer Service Representative with a problem-solving mindset to join a community of customer service experts. Apply now and start something brilliant with Transcom!</div> <div> <br> </div> <div> <strong>What's in it for YOU!</strong> </div> <div> <ul> <li>Best salary in the market.</li> <li>Transportation provided.</li> <li>Medical and social insurance.</li> <li>Location is in both New Cairo &amp; Smart Village.</li> <li>International and inclusive environment that makes you feel supported, encouraged, and welcome from day one.</li> <li>Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists.</li> <li>One month paid training course that will introduce you to the specifics of the job.</li> </ul> </div> <div> <br> </div> <div> <strong>Join us as a Customer Service Representative!</strong> </div> <div> <br> </div> <div>Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will:</div> <div> <br> </div> <div> <ul> <li>Support a global retail leader, helping deliver innovative products, everyday essentials, and digital shopping solutions to millions of customers. In this role, you will contribute to merchandising and product initiatives, strengthen supplier and partner relationships, and help bring seamless omnichannel experiences and customer-focused solutions to market.</li> <li>Provide an excellent customer experience by responding to customer queries in a timely and accurate way via phone.</li> <li>Contribute to the project's success, propose improvements, share knowledge, and learn together with your colleagues.</li> <li>Work rotational shifts 24/7. <br> <br> </li> </ul> </div> <div> <strong>To be successful in this role, the following is needed:</strong> </div> <div> <ul> <li>C1/B2 written and spoken proficiency in English.</li> <li>Strong verbal and written communication and interpersonal skills, such as empathy and listening.</li> <li>Ability to quickly absorb information, adapt, and respond to change.</li> <li>Positive attitude and willingness to provide brilliant customer experience you believe that customers deserve more than just support.</li> </ul> </div> <div> <br> </div> <div> <strong>What Life at Transcom is like!</strong> </div> <div> <br> </div> <div>At Transcom, we re relentlessly committed to our clients and each other. Every day, someone starts their journey with Transcom, taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That s just how we are at Transcom. Here, we care and root for each other. You re included just as you are from day one. And with the right mindset, there s no end to how far we can go together.</div> <div> <br> </div> <div> We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. </div></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ventures ONSITE (www.venturesonsite.com), a product by Ventures Middle East is a subscription based platform utilized as business development tool providing accurate and detailed information on completed, on-going and future construction projects. Ventures Onsite is currently looking to hire a Business Development Representative Scope of work: The primary responsibility of the Business Development Representative is to identify companies who would be a prospects to Ventures ONSITE, the sales coordinator will be responsible in scheduling qualified meetings for the business development team, The sales coordinator will have a target for number of meetings scheduled each month and a annual target. Roles and Responsibilities: Ensure his/her targets are achieved or exceeded each month Identify key prospects for Ventures ONSITE Pre-qualifying sales skills Professional communication in written form is required Maintain accurate up-to-date sales pipeline and forecasts Attend exhibitions and conferences where the company is participating, to promote company's products and services Ensure companies image, its products and services are presented to clients and prospects in a professional manner Assist Account Manager for sales and marketing activities Assist Research Team if needed in collecting any information for product improvement</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least 1 to 2 years in sales coordinating or pre sales role</li><li>Excellent time management</li><li>Understanding of the Construction &amp; Energy sector</li><li>Demonstrated experience developing processes to obtain leads through comparison and evaluation of possible sourcing opportunities</li><li>Proven ability to achieve goal</li><li>Excellent verbal and written communication skills</li><li>Exceptional organizational skills</li><li>Self-motivated to work independently, with team support, to close business</li><li>Demonstrated commitment to completing tasks and objectives</li><li>Effectively work with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint</li><li>Handling external Clients</li><li>Achieve Sales Targets</li><li>Maintain Company Confidentiality</li></ul><p></p></section>

Responsibilities<br>About the Team<br>The Livestream Team is committed to creating real-time interactive scenes, As a new form of content, Livestream creates value for all parties in the ecology. Livestream provides users with a unique consumption experience and further generalizes content. It is also a new way of employment to provide more direct fan interaction and deepen relationships with authors; It provides an objective revenue to the platform and promotes content exclusivity. It also serves as a "new infrastructure" for expanding ecological boundaries.<br><br>As part of the LIVE Platform Trust and Experience team, the Service Excellence team provides world-class service and experience for customers and creators. <br><br>Roles & Responsibilities<br>- Act as the primary point of contact for Arabic-speaking customers, ensuring smooth communication and excellent service delivery.<br>- Handle escalations from Arabic-speaking customers across CRM, email, phone, and chat channels, ensuring professionalism and empathy.<br>- Translate, explain, and clarify complex processes or policies to Arabic-speaking customers to ensure full understanding.<br>- Document Q&A and solutions in both Arabic and English in the knowledge management tool for global team use.<br>- Identify and resolve the root causes of escalated issues, with special focus on trends among Arabic-speaking customers.<br>- Escalate high-risk or urgent cases involving Arabic-speaking customers to the appropriate authority promptly.<br>- Partner with product, operations, and support teams to address recurring Arabic-language customer concerns and improve service processes.<br>- Provide linguistic and cultural insights to help the team better serve Arabic-speaking markets.<br>- Reduce repeat escalations by identifying ongoing issues and proposing process improvements for Arabic-speaking regions.<br>- Deliver timely, accurate, and culturally sensitive responses to both internal and external escalations.<br>- Adhere to service guidelines while ensuring accessibility and inclusivity for Arabic-speaking users.<br>- Support business initiatives and ad-hoc projects, particularly those related to Arabic-language support and regional engagement.<br><br>Qualifications<br>Minimum Qualifications: <br>- BA/BS degree or equivalent practical experience.<br>- Proficiency in Arabic is essential, as you will be required to communicate with external customers in Arabic<br>- Requires a minimum of 2 years' experience in a customer service environment.<br><br>Preferred Qualifications:<br>- Experienced working for live-streaming / user-generated content platforms is a plus.<br>- Works comfortably with Microsoft Word and Excel.<br><br>About Tik Tok<br>Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.<br><br><br>Why Join Us<br>Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.<br>We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.<br><br>Diversity & Inclusion<br>Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Drive sales growth and achieve assigned targets within the territory. Identify and prioritize high-potential customers (HCPs &amp; stakeholders) Build and maintain strong relationships with doctors and key opinion leaders (KOLs) Conduct regular field visits and customer engagements (face-to-face &amp; virtual) Deliver product presentations and value-based discussions tailored to customer needs. Gather and analyze customer insights to support business decisions. Follow up on customer feedback and translate it into actionable improvements. Implement territory plans and engagement strategies effectively. Collaborate with cross-functional teams to deliver value-added solutions for patients and customers. Maintain ethical standards and ensure compliance in all activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in pharmacy, Science, or Veterinary Medicine.</li><li>0 2 years of experience in pharmaceutical sales.</li><li>Strong sales and negotiation skills.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer focus and ability to build relationships.</li></ul><p></p></section>

We’re Hiring: Parts & Service Sales Representative (PSSR)<br>Are you experienced in spare parts or heavy equipment sales? Join Modern Machinery and grow your career with a strong brand in the market.<br> Your Role:<br>• Develop and grow parts & service sales• Re-activate existing customers and win new accounts• Conduct field visits and build strong client relationships• Achieve sales targets and expand market share<br> Requirements:<br>• 2–3 years sales experience (heavy equipment / automotive / industrial)• Strong communication & negotiation skills• Own car + valid driving license (must)• Self-motivated and target-driven<br>What We Offer:<br>• Competitive salary + commission• Career growth opportunities• Professional work environment<br> Location: Egypt Apply now: hr@modern-machinery-eg.com

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Talent 360 is seeking a driven and enthusiastic Sales Development Representative to join our dynamic sales team. The SDR will play a crucial role in identifying and qualifying new business opportunities, engaging with prospects, and supporting the sales pipeline to drive revenue growth. Key Responsibilities: Conduct outbound prospecting via phone, email, and social media to generate leads. Qualify inbound and outbound leads to assess their potential and understand their needs. Schedule meetings and demos for the sales team with qualified prospects. Maintain CRM data accuracy and manage sales activities reporting. Collaborate with marketing and sales teams to optimize lead generation strategies. Follow up promptly with prospects and nurture leads through the sales funnel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Business, Marketing, or related field preferred. 0-6 months of experience in sales, lead generation, or customer service roles. Excellent verbal and written communication skills in English. Self-motivated with a strong work ethic and goal-oriented mindset. Ability to handle rejection and maintain a positive attitude. Familiarity with CRM software (e.g., Salesforce, HubSpot) is an advantage. Strong organizational and time management skills. Fresh Graduates are welcomed to apply</p><p></p></section>

Call Center Agent – Big Scrappers Egypt<br>Location???? Galleria 40, Sheikh Zayed, Egypt???? Giza, Egypt<br><br>???? Join one of Egypt’s fastest-growing recycling and sustainability companies and become the voice of Big Scrappers.<br>What You’ll DoHandle inbound and outbound customer calls Follow up on missed calls and customer inquiries Schedule and confirm collection requests Provide exceptional customer support and resolve issues professionally Update customer records, CRM systems, and call logs Coordinate with operations and logistics teams to ensure smooth service delivery<br>What We’re Looking For✅ Excellent communication and interpersonal skills✅ Fluent Arabic and good English communication skills✅ Previous customer service or call center experience is an advantage✅ Positive attitude, strong work ethic, and problem-solving mindset✅ Ability to work in a fast-paced environment✅ Comfortable using CRM systems and digital tools✅ Must be willing to work on-site at our office in Galleria 40, Sheikh Zayed<br>Why Join Big Scrappers?♻️ Be part of a company creating real environmental impact???? Excellent career growth and development opportunities???? Dynamic, ambitious, and supportive team environment???? Competitive salary package???? Work with one of Egypt’s most innovative recycling and circular economy companies<br>Location???? Galleria 40, Sheikh Zayed, Egypt???? Giza, Sheikh Zayed, Egypt Please note: This is an on-site position. Candidates must be willing and able to work from our Sheikh Zayed office.<br>Apply Now Ready to make an impact while building your career????? Send your CV and join the Big Scrappers success story.

Company Description Teleperformance is a global leader in customer experience management and contact center services. We provide customer care since 2007 in digital solutions for some of the world’s most recognized brands.<br>Requirements Fluency in English (C1/B2) Graduated Ability to work on-site, New Cairo. (El-Mosheer branch) Flexibility with rotational shifts (Night and Overnight shifts) Ability to work in a team.<br>Benefits Competitive salary of 20K EGP NET included KPIs in Euros. Social and medical insurance with 400K allowance with AXA.195€ bonuses every 3 months based on performance. Transportation provided with allowance 1500EGP. Discounts in many stores all over Egypt. Overnight allowance counted after 11PM.uncapped incentives in Dollars up to 20,000EGP per month.<br>Work Schedule Rotational shifts. Each shift lasts for 9 hours, with 1hour break. Night shifts MAX 2AM for Females with a door to door transportation.

Key Responsibilities Handle receiving and scanning mails from the branches on the computer system. Handle the received post-dated, processed and returned cheques and commercial bills from branches through agreed mail. Handle printing and delivering collection forms for outward bills upon maturity to ensure sending bills to proper destinations on the right time. Handle the execution of the inward bills upon maturity and outward commercial bills through different settlements tools (cash, ACH messages and Bank Drafts). Review the daily journal for all financial transactions for Trade Bills and Post-dated Cheques in order to ensure proper posting and apply the required controls. Check the names of the cheque beneficiary in order to ensure that the name of the beneficiary does not appear on the identified blacklist. Review settlements for outward bills through different settlements ways (cash, ACH messages and Bank Drafts) in order to ensure crediting client accounts with proper amounts. Handle any errors with the cheques withdrawn in the bank during the auditing process and provide solutions. Prepare, update and monitor the Drawing Power positions for the clients’ granted facilities against PDC cheques before sending to the Corporate Operations. Handle the unpaid rejected cheques in both incoming and outgoing cheques. Enhance the level of authentication and prevent any kind of fraud through matching the customer's signature with bank's approved signature. Handle dispatching the electronic file containing data of cheques drawn on local banks to CBE clearing house for collection as well as the commercial bills upon maturities to be sent to correspondents. Handle the reconciliation of all FCY cheques with the related correspondent accounts and GLs in coordination with the internal control department. Monitor the cheques of the NPL clients that are deposited at our custody in order to ensure proper handling for the critical situation concerning those clients. Review the daily batches for all manual and automated transactions as per processor before delivering to the team leader. Handle the preparation of semi-annual reports of “Exhibit of CPs on hand consolidated” for inventory numbers on bills deposited in the Bank’s treasury. Handle the preparation of daily MIS for the dash board data and the monthly reconciliation. Participate in the related UAT testing and review the results to ensure correct implementation. Handle received complaints in cooperation with Consumer Rights Protection – Compliance & Governance – in accordance with the policies and procedures and identified SLA.

Who are we? CFI Financial Group is an award-winning trading provider, possessing more than 25 years of experience with multiple offices around the world including London, Larnaca, Beirut, Amman, Dubai, Port Louis, and others. CFI is hiring! Make your mark in the online trading industry. Are you looking to pursue a career in finance? Do you want to work with a dynamic and growing team in the exciting world of online trading and investing? If you answered yes, then we have some amazing opportunities for you!<br>Job Description:<br>We are hiring a talented Operations Officer professional to join our team.<br>Responsibilities:Monitor and support day-to-day operational activities to ensure smooth and efficient workflows Handle transaction processing, clients’ accounts, and other operational tasks with high accuracy Ensure adherence to regulatory requirements, internal policies, and risk management procedures Assist in identifying process improvement opportunities to enhance operational efficiency Track operational data and performance metrics, highlighting discrepancies or areas for improvement Prepare periodic reports on operational performance, issues, and observations for the Group Chief Operating Officer Address and resolve operational issues and client-related concerns in a timely and professional manner Stay updated on internal processes, products, and services to ensure accurate execution of tasks<br>Requirements:Bachelor's degree in Business, Economics or any other related field (MBA is a plus)0-2 years of relevant experience in operations or a similar role Very good written and verbal communication skills<br>Why join CFI? We’re a fast-growing, multinational company Competitive salaries and benefits Work and learn with industry professions Supportive and collaborative environment Unlimited opportunities for growth and development

E-Payment Production Switch Senior Officer / Senior Officer<br>Job Responsibilities: Switch Operations Management Monitor and support the daily operations of the e-payment switch to ensure stability and availability. Assist in managing transaction flows, including authorization, routing, clearing, and settlement processes. Analyses switch performance metrics and provide recommendations to enhance service reliability. Configure transaction rules, routing parameters, and processing limits as per business requirements. Support and Incident Management Respond to and resolve technical issues related to the e-payment switch promptly and conduct root cause analysis for incidents and implement preventive solutions. System Enhancements and Integrations Collaborate with technical and business teams to implement new features, test and validate updates, customizations, and configurations for smooth deployment. Ensure the payment switch adheres to regulatory standards (e.g., PCI DSS, EMV, PSD2). Vendor and Network Coordination: Liaise with vendors and network providers to address system-related issues. Documentation and Reporting: Maintain comprehensive records of system configurations, workflows, and procedures Qualifications: Bachelor’s degree in Business Administration, accounting, Information Technology, Computer Science, or a related field. Strong knowledge of e-payment switch systems and transaction protocols (e.g., ISO 8583, ISO 20022). Experience with payment networks (e.g., Visa, Mastercard) and switch operations is an advantage. Familiarity with APIs, middleware, and integration technologies. Basic understanding of compliance and security standards (e.g., PCI DSS, EMV). Excellent problem-solving, communication, and organizational skills.

Acquires & grows base of BB customers in order to meet KPIs set. Build strong & healthy Business banking portfolio (asset & liability) within his assigned zone. KEY ACCOUNTABILITIESRelationship Management:Achieve communicated KPIs by strictly following his key performance activities (KPAs), (outbound calls, sales visits, cross sell activities) Report his KPAs on weekly basis to the business banking sales manager. Personally, and proactively build his area business banking portfolio of asset and liabilities. Keeps updated and learns in-depth the more complicated products offered by the competition. Grows the number of new account relationships via customer referrals, marketing leads and self-generated leads. Proactively assesses financial needs of customers. Responsible for achieving & delivering his/her targets in terms of acquisition, liabilities, asset and fee income for his/her Advising Zone. Assisting the Business banking Area Manager in periodically evaluating performance levels as defined in the business plan. Totally responsible for business banking acquisition for his advising zone. Provide customer technical advices and solutions. Quality & Services Ensure good customer acquisition in accordance to ADIB policies and processes. Efficiently handle new to bank customer’s inquiries for all BB products and consumer products. Ensure full and proper customer knowledge for all BB asset and liability products. Regularly promote the usage of other delivery channels via day-to day contacts with the customers. Ensure continuous flow of appointments at Advising Zone. CBE, Compliance, Audit, Procedures Responding to Compliance Dept. requirements in terms of obtaining proper approvals Ensure implementation of all Bank policies / procedures / KYC compliance requirements are in place Ensure following set procedures / policies as per designation letter. Ensure full adherence to credit policies and required documentations. And any other assigned tasks QUALIFICATIONS:Academic and professional qualifications University Degree Experience with (MS office excel), experience to demonstrate with good communication skills Strong analytical skills and observation to trends Good finance background Good presentation skills Product knowledge awareness Good understanding to the market offering scope of the business banking Experience and other requirements Years of experience: Officer: 2-5 years of experience in sales activities. Sr. Officer: 5-7 years of experience in sales activities.

Job Purpose: To administer the coordination, monitoring, and implementation of project activities,ensuring effective delivery in compliance with institutional policies and donor requirements. The role provides oversight of monitoring and evaluation processes, supports reporting and stakeholder coordination, and contributes to the successful execution of development and grant-funded projects.<br>Core Responsibilities:<br>● Project Monitoring and Evaluation Leadership: Implement, and manage projectmonitoring and evaluation frameworks, including plans, tools, data analysis, and reporting mechanisms.<br>● Project Implementation and Oversight: Monitor project activities to ensure alignment withapproved plans, timelines, and objectives. Identify risks or delays and recommend corrective actions.<br>● Team Supervision and Coordination: Provide functional supervision and guidance toassigned project staff, ensuring timely completion of logistical, administrative, and financial tasks.<br>● Training and Capacity Building: Plan, coordinate, and support the delivery of trainingactivities for internal and external stakeholders in line with project objectives.<br>● Financial and Administrative Review: Review financial documentation, payment requests,and project-related transactions to ensure accuracy and compliance with donor and institutional requirements.<br>● Data Collection and Analysis Support: Oversee and support project-level data collection,consolidation, surveys, assessments, and evaluation activities.<br>● Reporting and Documentation: Prepare and contribute to high-quality narrative andtechnical reports in English and Arabic, documenting project progress, outcomes, and challenges.<br>● Stakeholder and Partner Coordination: Coordinate with governmental partners, donors, and external stakeholders to support project implementation and follow-up activities.<br>● Compliance and Quality Assurance: Ensure project activities adhere to donor guidelines,contractual obligations, and institutional policies.<br>● General Project Support: Perform other related duties as assigned in support of projectobjectives.<br>Qualifications:Education and Experience:<br>● Bachelor’s degree in Social Sciences or a related field.● Minimum of 7–9 years of relevant experience in development or grant-fundedproject environments.<br>Skills:<br>● Technical: Strong expertise in monitoring and evaluation (M&E) design and implementation. Ability to review financial and administrative documentation accurately. Proficiency in Microsoft Office applications● Communication: Strong written and verbal communication skills in English and Arabic.● Organizational: Excellent planning, coordination, and organizational skills. Strongstakeholder coordination abilities.● Personal: High attention to detail; ability to work independently with appropriateguidance and oversight<br>This position is open until August 27, 2026.<br>Placement is based on the candidate’s experience and skills. Only candidates who make it to the short list will be contacted.<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and arecommitted to creating an inclusive environment for all employees. Individuals with disabilities areencouraged to apply."<br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”

KEY ACCOUNTABILITIES: Maintains administrative workflow by studying methods; implementing cost reductions; developing reporting procedures. Resolves administrative problems by analyzing information; identifying and communication solutions Provides information by answering questions and requests Maintains continuity of work operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs. Manages all Mobile Services Bank Level including services and invoices. Accomplishes department and organization mission by completing related results as needed Ensures Storage of Pantry is effectively monitored to avoid overstock or under stock. Initiates and leads periodic customer satisfaction surveys to identify critical areas of improvement for General Services. Performs necessary administrative duties required for the operation of the department, including managerial oversight of department personnel and departmental budget preparation and administration. And any other assigned Tasks<br>Minimum Qualifications: University/College Degree. At least 3 Years of relevant experience.<br>Job specific Skills:Experience in Databases or CRM software Good organizational and analytical skills Ability to verify data input and correct errors Ability to manage multiple projects and initiatives simultaneously. Strong attention to details Good problem-solving skills Good Communication skills Strong writing skills<br>Generic Skills Excellent command of English language. Strong computer skills

Royal Sky Group, founded and owned by Dr. Ammar Omar, is a diverse company active in fields such as Business Consulting & Training, Marketing and Advertising, IT & Digitalization. With branches in the UAE and other countries in the Gulf and beyond, Royal Sky Group is a dynamic and internationally recognized organization.<br>Role Description:The Facilities & Administration Officer is responsible for supporting daily administrative and office management operations within Royal Sky Group while providing coordination support to the HR operations team. The role focuses on maintaining smooth office operations, managing administrative arrangements, coordinating with vendors and service providers, and supporting internal operational activities to ensure an organized and efficient work environment.<br>Job Description:Support daily office operations to ensure an organized and efficient workplace environment. Organize meetings, appointments, and administrative arrangements when required. Coordinate travel arrangements, accommodation bookings, and transportation requests for employees and management. Maintain office supplies inventory and coordinate procurement requests when needed. Coordinate with vendors, service providers, and facility management parties to ensure smooth operational support. Follow up on office maintenance, workplace readiness, and administrative requirements. Handle administrative filing systems and maintain organized company records and documentation. Support business administration activities, including facility coordination, inventory follow-up, and operational support tasks. Assist in implementing office procedures and maintaining administrative workflows. Monitor office organization, cleanliness, and operational readiness. Support internal events, meetings, and employee-related arrangements when required. Support attendance and leave tracking coordination when needed. Assist in handling employee files and maintaining HR operational documentation. Maintain confidentiality and professionalism in handling company and employee information. Assist in tracking and managing company assets, including maintaining updated asset records and monitoring asset allocation and returns.<br>Job Requirements:Bachelor's degree in business administration or any relevant field.2-5 years of experience in administration, office management, HR coordination, or related roles. Strong organizational and multitasking abilities. Good communication and coordination skills. Ability to handle administrative responsibilities with attention to detail and accuracy. Good problem-solving and follow-up skills. Ability to work effectively in a fast-paced environment. Good knowledge of Microsoft Office Suite, especially Excel, Word, and Outlook. Professional, proactive, and service-oriented attitude. Ability to maintain confidentiality and professionalism.<br>Job Conditions:Work Location: El Mohandeseen, Giza, Egypt (On-Site) Working Hours: 8 Hours Days Off: 2 Days<br>Why Join Us? Highly Competitive Salary Comprehensive Social Insurance Medical Insurance Life Insurance Flexible Working Hours Annual Bonus

????Responsibilities:<br>. Collecting monthly due payments from individual cardholders.<br>. Processing collected amounts via POS machines at the company’s headquarters on the system for the Legal Affairs, Collection, and Corporate Clients departments.<br>. Following up with clients in case of failed deductions to determine the reason (e.g., insufficient funds or credit card change).<br>. Updating credit card details for installment deductions from individual cardholders and obtaining the necessary authorizations.<br>. Submitting a monthly collection report.<br>????Job Requirements:<br>. Bachelor’s Degree.<br>. (1 : 3) Years of working experience.<br>. Excellent knowledge of MS Office.

Job Summary:The Senior Employee Relations Officer is responsible to lead and oversee the employee relations function within an organization, ensuring the effective management of employee relations issues and the promotion of a positive work environment. They are responsible for providing strategic direction and guidance on complex employee relations matters, such as grievance resolution, disciplinary actions, and labor disputes. Additionally, Senior Employee Relations Officers play a key role in developing and implementing employee relations policies, procedures, and programs to foster a culture of fairness, respect, and compliance with employment laws and regulations. They also collaborate with senior management and HR leadership to address systemic issues and develop initiatives to improve employee engagement and morale.<br>Responsibilities: Assist in developing, reviewing and updating the employee relations policies and procedures and ensures their implementation. Administer the HR Services in a precise and timely manner; and ensures a high quality standard is applied to all transactions. Monitor and control employees’ data to ensure timely processing and compliance with related policies. Assist in investigating and conducting disciplinary cases, prepare case briefs, and follow up with regards to the agreed/decided actions. Coordinate with the recruitment and business partnership section to plan and arrange induction for new recruits, as well as advise new staff on Company’s employee relations policies and procedures. Coordinate the planning of the employees’ leaves with the different divisions/departments. Manage the resolution of employee HR inquiries and grievances while ensuring adequate support is provided to employees. Process and communicate employees’ action letters (i.e. promotions, salary adjustments, disciplinary actions etc.). Communicate and circulate new and updated policies, procedures and regulation to Company employees. Create, maintain, and update employees’ files while ensuring their confidentiality. Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies.<br>Skills and Knowledge: Proficient knowledge of labor laws, regulations, and best practices in employee relations is essential for navigating complex employment issues and ensuring compliance. Strong communication and interpersonal skills are necessary for effectively mediating conflicts, conducting investigations, and providing guidance to employees and managers. Analytical skills are valuable for assessing employee feedback, identifying trends, and making data-driven recommendations for improving employee relations. Empathy and emotional intelligence are important qualities for understanding the needs and concerns of employees and building trust and rapport. Experience in conflict resolution, negotiation, and mediation enhances the ability to address and resolve employee grievances and disputes in a fair and equitable manner. ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.

Job Description<br>The Assistant Banking Operations Officer is responsible for supporting the management in all banking-related activities, including following up on agreements with partner banks and assisting in handling both old and new referrals. The role requires strong coordination skills, timely follow-ups, and maintaining accurate documentation to ensure smooth operations between the company and various banks. Fluency in English is a must.<br>Key Responsibilities<br>• Follow up on all agreements, contracts, and operational matters with partner banks.• Assist management in handling new and existing referrals received from banks.• Maintain organized records of all bank-related correspondence and agreements.• Coordinate with internal departments to ensure timely processing of referrals.• Prepare and update reports related to bank agreements, referrals, and pending tasks.• Communicate professionally with bank representatives to resolve issues or obtain updates.• Assist in reviewing and updating bank-related processes and procedures.• Support management with daily administrative and operational tasks related to banking operations.<br>Required Skills & Qualifications<br>• Fluent in English (mandatory).• Strong communication and coordination skills.• Attention to detail and good organizational abilities.• Ability to manage multiple tasks and follow up effectively.• Basic knowledge of banking operations is an advantage.• Proficiency in Microsoft Office (Excel, Word, Outlook).• Ability to work under supervision and support management efficiently.