Project Manager Jobs - Cairo Egypt

Merchant & Partner Acquisition Manager<br><br>Her Wallet Cash by Egypteneur<br><br>About Her Wallet Cash<br><br>Her Wallet Cash is the first women-centric bank-grade digital wallet and lifestyle ecosystem designed to empower women through financial inclusion, premium services, and meaningful everyday experiences.<br><br>More than a digital wallet, Her Wallet Cash seamlessly integrates Bank-Grade Financial Services, Lifestyle, Shopping, Wellness, Motherhood, Education, Community, and Women's Empowerment into one connected platform.<br><br>Our mission is to create Egypt's largest ecosystem dedicated to supporting women at every stage of life through strategic partnerships and innovative digital experiences.<br><br>We're looking for a passionate, commercially driven, and relationship-oriented Merchant & Partner Acquisition Manager to build and scale Her Wallet Cash's merchant and partner ecosystem.<br><br>About the Role<br><br>This is not a traditional merchant acquisition role.<br><br>As the Merchant & Partner Acquisition Manager, you will be responsible for identifying, negotiating, onboarding, and growing strategic merchants and partners that enrich the Her Wallet Cash ecosystem.<br><br>Your mission is to create a carefully curated network of brands, retailers, healthcare providers, educators, service providers, and lifestyle partners that deliver exceptional value to women while supporting sustainable business growth.<br><br>You will work closely with Product, Marketplace Growth, Marketing, Customer Experience, Operations, and Strategic Partnerships teams to expand one of the region's most comprehensive women-focused digital ecosystems.<br><br><br>What You'll Do<br><br>Merchant & Partnership Strategy<br><br>- Develop and execute Her Wallet Cash's merchant and partnership acquisition strategy.<br>- Build a high-quality ecosystem of trusted merchants and service providers.<br>- Identify new partnership opportunities aligned with women's needs across different life stages.<br>- Expand Her Wallet Cash's merchant network across Egypt.<br>- Develop long-term strategic relationships with key partners.<br><br><br>Merchant Acquisition<br><br>Identify, negotiate, and onboard merchants across categories including:<br><br>Fashion & Beauty<br><br>- Fashion brands<br>- Cosmetics and skincare<br>- Perfume brands<br>- Jewellery<br>- Accessories<br>- Beauty salons<br>- Nail studios<br>- Wellness centres<br><br>Health & Wellness<br><br>- Hospitals<br>- Clinics<br>- Women's health centres<br>- Pharmacies<br>- Diagnostic laboratories<br>- Mental health providers<br>- Nutrition clinics<br>- Fitness centres<br>- Yoga and Pilates studios<br><br>Motherhood & Family<br><br>- Baby stores<br>- Maternity brands<br>- Children's retailers<br>- Educational toys<br>- Nurseries<br>- Childcare providers<br>- Family healthcare services<br><br>Lifestyle & Shopping<br><br>- Supermarkets<br>- Home décor<br>- Furniture<br>- Electronics<br>- Flowers and gifts<br>- Cafés and restaurants<br>- Travel services<br>- Entertainment providers<br><br>Education & Career<br><br>- Universities<br>- Training centres<br>- Online learning platforms<br>- Language institutes<br>- Career development providers<br>- Professional certification organisations<br><br>Financial & Professional Services<br><br>- Insurance providers<br>- Investment platforms<br>- Legal advisory services<br>- Accounting firms<br>- Business service providers<br>- Women entrepreneur support organisations<br><br>Strategic Partnership Development<br><br>Build partnerships with:<br><br>- Women's business communities<br>- Female entrepreneur networks<br>- NGOs and social initiatives<br>- Government programmes supporting women<br>- Corporate partners<br>- Loyalty and rewards partners<br>- E-commerce platforms<br>- Healthcare organisations<br>- Wellness brands<br>- Lifestyle service providers<br><br>Commercial Negotiation<br><br>- Lead commercial negotiations with merchants and strategic partners.<br>- Develop commission models and commercial agreements.<br>- Design exclusive offers and benefits for Her Wallet Cash users.<br>- Work closely with Legal on contracts and partnership agreements.<br>- Build long-term, mutually beneficial relationships.<br><br>Partner Onboarding & Success<br><br>- Manage the complete onboarding journey.<br>- Coordinate technical and operational readiness.<br>- Ensure partners meet Her Wallet Cash quality standards.<br>- Monitor merchant performance and customer satisfaction.<br>- Conduct business reviews and identify growth opportunities.<br>- Support joint marketing campaigns and promotional initiatives.<br><br>Marketplace Development<br><br>Work closely with Marketplace Growth and Product teams to:<br><br>- Expand merchant categories.<br>- Launch new lifestyle services.<br>- Increase merchant engagement.<br>- Improve customer experiences.<br>- Develop exclusive campaigns for women.<br>- Build differentiated ecosystem partnerships.<br><br>Performance Management<br><br>Own and monitor KPIs including:<br><br>- Merchants onboarded<br>- Strategic partnerships established<br>- Merchant activation rate<br>- Merchant retention rate<br>- Marketplace Gross Merchandise Value (GMV)<br>- Partner revenue contribution<br>- Customer utilisation<br>- Category expansion<br>- Geographic coverage<br>- Customer satisfaction<br><br>What We're Looking For<br><br>- Bachelor's degree in Business Administration, Marketing, Commerce, Hospitality, or a related field.<br>- 4–8 years of experience in merchant acquisition, partnerships, business development, account management, or B2B sales.<br>- Experience in fintech, e-commerce, retail, healthcare, beauty, lifestyle, or digital marketplaces is highly preferred.<br>- Strong commercial negotiation and relationship management skills.<br>- Excellent communication and presentation abilities.<br>- Passion for building strategic partnerships that create meaningful customer value.<br>- Strong analytical and problem-solving skills.<br>- Entrepreneurial mindset with the ability to thrive in a fast-paced startup environment.<br>- Fluent in English and Arabic.<br><br>Bonus Points<br><br>Experience with:<br><br>- Fintech or digital wallets.<br>- Women's lifestyle brands.<br>- Healthcare partnerships.<br>- Retail and e-commerce marketplaces.<br>- Loyalty programmes.<br>- CRM systems.<br>- Startup or venture-building environments.<br>- Community-driven platforms.<br><br>Why Join EGYPTENEUR | Her Wallet Cash Venture?<br><br>Because we're not just building another digital wallet.<br><br>We're building a platform that empowers women through bank-grade financial services, trusted partnerships, lifestyle experiences, and meaningful everyday value.<br><br>At Egypteneur, we believe in:<br><br>- Ownership over hierarchy.<br>- Innovation over imitation.<br>- Purpose-driven innovation.<br>- Customer obsession.<br>- Speed with accountability.<br>- Building digital economies that create lasting impact.<br><br>If you're passionate about building strategic partnerships that improve women's financial and lifestyle experiences, we'd love to hear from you.<br><br>How to Apply<br><br>Ready to help build the future of women's financial and lifestyle experiences?<br><br>Send your CV to hr@egypteneur.com with the subject:<br><br>Merchant & Partner Acquisition Manager – Her Wallet Cash<br><br>Please include:<br><br>- Your updated CV.<br>- A brief summary of your most significant achievements in merchant acquisition, strategic partnerships, business development, or marketplace growth.<br>- Your expected monthly salary (EGP).<br>- Your earliest available joining date.<br><br>Only shortlisted candidates will be contacted.<br><br>Her Wallet Cash by Egypteneur<br>Empowering women through financial innovation, lifestyle, and connected digital experiences.

People and Culture Manager<br>We are a fast-growing organization, looking for an experienced People and Culture Manager to lead the HR function in Egypt. This is a hands-on leadership role responsible for managing the full employee lifecycle while partnering closely with business leaders to deliver a high-performing, compliant, and people-focused workplace. You will lead a small HR team and oversee all People & Culture operations within the country. About the Role The People and Culture Manager will serve as the primary HR partner for Egypt, leading HR operations, talent acquisition, employee relations, payroll governance, compliance, and employee engagement. This role requires a proactive HR professional who can balance strategic thinking with operational execution while ensuring compliance with Egyptian Labour Law and supporting the continued growth of the business.<br>Key Responsibilities<br>Talent Acquisition & Onboarding Manage the end-to-end recruitment process for junior to mid-level positions. Partner with hiring managers to understand hiring needs and drive efficient recruitment processes. Coordinate the onboarding experience, including employment documentation, induction, and system access. Ensure new employees have a seamless onboarding experience. Payroll & HR Operations Manage the monthly payroll preparation process, including attendance, leave, overtime, allowances, deductions, and payroll validation. Ensure payroll is processed accurately and in compliance with Egyptian statutory requirements. Maintain strong knowledge of Egyptian Labour Law, including employment contracts, social insurance requirements, disciplinary procedures, termination processes, and other employment regulations. Maintain accurate employee records within the HRIS and ensure all employee lifecycle changes are updated promptly. Ensure HR documentation and processes remain fully compliant with company policies and local legislation. Employee Relations Act as the primary HR contact for employees across Egypt. Provide guidance on company policies, procedures, benefits, and employment matters. Support disciplinary processes, investigations, grievances, and conflict resolution. Manage probation reviews, contract renewals, transfers, and employee exits. Employee Engagement Lead employee engagement, wellbeing, and recognition initiatives. Support internal communication activities that strengthen employee experience. Gather employee feedback and recommend initiatives that improve engagement and workplace culture. Team Leadership Lead, coach, and develop a small team of HR professionals. Set priorities, review work quality, and support the team's development. Act as the first point of escalation for complex HR matters. Compliance & Reporting Prepare HR reports and dashboards covering headcount, turnover, recruitment, and other HR metrics. Maintain HR records and documentation to ensure audit readiness. Support internal and external audits and implement required improvements. Ensure ongoing compliance with Egyptian Labour Law and internal HR policies.<br>Requirements Bachelor's degree in Human Resources, Business Administration, or a related field. CIPD or SHRM certification is an advantage.4–6 years of progressive HR experience across HR Operations, Talent Acquisition, Employee Relations, and Payroll. Previous experience in a fast-paced, multicultural environment. Strong knowledge of Egyptian Labour Law, including employment regulations, social insurance requirements, disciplinary procedures, termination processes, and statutory compliance. Hands-on experience managing payroll and HR operations. Experience using HRIS platforms; SAP Success Factors experience is preferred. Previous experience managing or supervising a small HR team. Excellent communication, stakeholder management, and conflict resolution skills. Highly organized, detail-oriented, and able to handle confidential information with discretion. Fluency in Arabic and English is required.

About the role AlJammaz Group is seeking an experienced and forward-thinking Organizational Development & Total Rewards Manager to lead the design and enhancement of our organizational effectiveness, performance management, workforce planning, compensation, benefits, and rewards strategies. This is a unique opportunity for an HR professional who is passionate about building high-performing organizations, designing competitive reward frameworks, and driving strategic people initiatives that support business growth.<br>As part of our HR Center of Excellence (COE), you will partner with senior leadership and HR Business Partners to develop organization-wide programs that strengthen employee engagement, career development, performance, and retention.<br>Key Responsibilities Lead Organizational Development initiatives, including organizational design, workforce planning, and change management. Develop and maintain job architecture, grading structures, career pathways, and job evaluation frameworks. Design and manage compensation and benefits programs, ensuring market competitiveness and internal equity. Conduct salary benchmarking and support annual compensation review cycles. Manage performance management processes, calibrations, talent reviews, and succession planning initiatives. Design and implement rewards and recognition programs that foster a high-performance culture. Develop HR analytics and dashboards to support data-driven workforce decisions. Partner with business leaders to improve organizational effectiveness and talent strategies. Ensure governance and compliance of all Total Rewards and Organizational Development programs.<br>Who We're Looking For Bachelor's Degree in Human Resources, Business Administration, Organizational Development, or related field. Minimum 7 years of experience in Organizational Development, Compensation & Benefits, Total Rewards, in preferebly in Multinantional or Shared Sevices for HR Centers of Excellence. Strong experience in:Organization Design Workforce Planning Compensation & Benefits Salary Benchmarking Job Evaluation & Grading Performance Management HR Analytics Strong analytical and stakeholder management skills. Experience working within diversified groups, technology companies, or fast-growing organizations is highly preferred. Professional certifications such as CIPD, SHRM, GRP, CCP, or equivalent are an advantage.

Job Description:Handling the implementation of the synchronized communication plan to effectively communicate the bank’s products and services to target audiences to improve AAIB brand positioning and brand value. Managing the presence of bank-wide products and services campaigns and promotional activities across all relevant communication channels (BTL, ATL & Digital) internally and externally. Collaborating with assigned lines of business and stakeholders to ensure alignment of campaign messaging across all channels. Leading the briefing to creative agencies on IMC campaigns and assigned products/services communication. Managing the daily workflow with agencies, suppliers and ensure the abidance to projects set delivery dates. Monitoring and reporting on marketing campaign performance across channels, producing post campaign reports in comparison to business results/objectives. Conduct market research, competitor analysis and industry trends to identify opportunities for growth and differentiation. Ensure a synchronized/harmonized calendar of activities/campaigns and product launches after aligning with different stakeholders and LOBs. Monitoring budget against expenses and assure budget is not exceeded, while ensuring proper documentation of expenses/expenditure after obtaining all stakeholders approvals. Play active role in new initiatives that enhance customer experience, brand recognition and contribute to overall business objectives in collaboration with relevant stakeholders. Overseeing the overall branch image covering branch guidelines, products and services marketing activities through passive promotional material or active promotional activities Overseeing the publishing of branch marketing material and related maintenance reports along with the updates of marketing material registry within the IMC department Participate with the network expansion committee in conducting site inspection and choosing the best location for new branches & determine the budget for the required marketing items. Managing the branding of new/existing branches and ATMs to ensure a consistent brand image across all touchpoints. Oversee the production of marketing collaterals for branches, including internal signage, posters, and video content for digital screens. Managing the timely deployment of campaign messaging and communication material across branch network Ensure the abidance to all internal policies and procedures and maintaining necessary documentation.<br>Qualifications & Experience: Bachelor’s degree in marketing, mass communication, business administration or a related discipline.7 – 10 years of experience in the marketing field. Postgraduate certification is a plus. Proven experience and knowledge of the Banking and Financial industries. <br>Skills:Excellent command of English and Arabic languages. Excellent management skills. Good organizing and planning skills. Strong communication and networking skills. Excellent presentation skills. Strong writing skills. Detail oriented.

We are looking for a high-impact leader to own the performance, structure, and scalability of Tabby’s SME Sales & Activation Engine.<br>This is a high-volume leadership role. You will manage a large team of tele-sales and onboarding specialists responsible for acquiring merchants and moving them from "prospect" to "live and transacting." You are not just managing people; you are managing productivity. You will drive efficiency by incorporating technology for pre-qualification, optimizing call cadences, and ensuring our "bread and butter" SME sector scales without chaos.<br>This role sits above day-to-day execution but requires a deep understanding of sales floor dynamics, funnel mechanics, and operational rigor. Key Responsibilities Key Responsibilities<br><br>1. Team Leadership & Sales Culture<br>Hire, train, and lead a large team of Inside Sales Managers and Executives. Build a high-performance culture focused on distinct KPIs: Call volume, connect rates, conversion rates, and time-to-live. Coach managers on driving daily productivity and holding their teams accountable. Foster a culture of trust, directness, and psychological safety, while maintaining uncompromising standards for output.<br>2. Tech-Enablement & Pre-Qualification<br>Lead the integration of technology (AI, automation, or CRM tools) to automate the pre-qualification of leads before they reach the sales team. Design workflows where technology handles the heavy lifting of vetting, allowing your sales team to focus solely on high-quality, convertible merchants. Continuously audit our sales stack to remove friction and increase "selling time" per agent.<br>3. Operational Ownership (The Funnel)<br>Own the end-to-end funnel metrics Identify leakage points in the funnel. If merchants are stalling at the "Approved" stage, you find the root cause and fix it. Review numbers daily/weekly. Challenge performance narratives with data, not feelings. Balance speed with quality, ensure we are launching merchants fast, but also launching them correctly so they transact immediately.<br>4. Process Design & Continuous Improvement<br>Design and document SOPs and Playbooks for the sales and onboarding teams. Remove bottlenecks by clarifying dependencies between Sales, Risk, and Ops. Drive structural fixes over manual workarounds. If a process requires constant escalation, it is broken—you are here to fix it.<br>5. Performance Management & Reporting Define clear success metrics (Daily Activity, Pipeline Health, Activation Speed) and ensure consistent tracking via dashboards. Collective Performance Model: Implement a structure where team success dictates individual success. Ensure transparency in how targets are set and reviewed. Hold managers accountable for outcomes (revenue/live merchants), not just outputs (number of calls made).<br>6. Cross-Functional Alignment<br>Act as the primary bridge between Rev Ops, Risk, Legal, Product, and Tech. Translate cross-functional constraints (e.g., changes in Risk policy) into clear execution plans for your sales floor. Escalate strategically, bring solutions and context, not just noise.<br>What Success Looks Like<br>High Efficiency: High volume of calls/activities yielding high conversion rates due to effective pre-qualification tech. Speed to Lead: Merchants are contacted, signed, and activated rapidly. Predictability: Targets are hit consistently without end-of-month panic/firefighting. Strong Leadership: You have built a layer of strong managers who can run the floor independently.<br>Skills, Knowledge & Expertise<br>7+ years experience in high-velocity Sales, Business Development, or Sales Operations.3+ years experience managing managers and large teams (15+ people). Proven track record of implementing sales technology (Dialers, CRM automation, Lead Scoring) to drive efficiency. Experience in Fintech, BNPL, Saa S, or high-volume E-commerce is strongly preferred. Strong command of data (Excel/Sheets, Salesforce/Hub Spot, Tableau/Looker).<br>What This Role Is Not Not an Individual Contributor role (you are leading leaders) Not a purely "Strategy" role (you must be willing to get your hands dirty in the ops). Not a "Relationship Management" role (this is about acquisition and activation velocity).<br>Job Benefits Flexible working hours and autonomy. A working environment where the quality of your work shapes your career trajectory. Employee Stock Options Program (ESOP). Medical & Social Insurance. Flexi Perks: Monetary benefit for health, well-being, or professional development. AI Subscription Allowance of up to 250$Hybrid Work Setup2 months Remote work allowance

Only candidates with previous Front of House Manager (KSA) and who are willing to relocate to KSA, will be considered for this role.<br>Employer Overview:A growing restaurant chain in Saudi Arabia specializing in authentic Egyptian cuisine, offering guests a true taste of Egypt through high-quality ingredients, traditional recipes, and a modern dining experience. The company is dedicated to maintaining the highest standards of quality, hygiene, and customer satisfaction across all its outlets. Job Responsibilities Manage all front-of-house operations and ensure excellent guest service. Supervise, train, and schedule FOH staff, including hosts, waiters, and cashiers. Handle customer complaints and maintain high customer satisfaction levels. Coordinate with the kitchen team to ensure smooth and efficient service. Monitor restaurant cleanliness, ambiance, and presentation standards. Track daily sales and operational performance. Ensure compliance with health, safety, and food handling regulations. Support promotional events and maintain Egyptian hospitality standards.<br>Job Requirements5+ years of experience in restaurant operations, including 2+ years in a managerial role. Experience in Egyptian, Middle Eastern, or casual dining restaurants is preferred. Strong knowledge of restaurant KPIs, staff management, and customer service. Familiarity with POS systems and restaurant management software. Ability to work in a fast-paced environment and flexible shifts.<br>Qualifications Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred). Fluent Arabic; English proficiency is a plus. Strong leadership, communication, and organizational skills. Knowledge of Saudi hospitality regulations is an advantage. HACCP or other hospitality certifications are a plus.

About UsNetwork International is the largest Financial Technology company in Middle East and Africa. Payments is our core business where we provide services in more than 50 countries – UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions, etc. Our core customers are businesses at every scale and segment, though recently we are growing in direct to consumer card segment as well.<br>Our EVPAt Network International, we always stay ahead. . In the fast-paced world of financial services, we thrive on innovation, agility, and purposeful collaboration. We invest first in our people, empowering you to make bold decisions, learn fast, and grow your expertise alongside industry leaders. Here, solving complex problems means more than using cutting-edge technology; it’s about creating meaningful value for our customers, together. We foster a culture where trust, accountability, and achievement go hand in hand—because success isn’t just a goal; it’s how we work, every day, as one team.<br>Job Description The Authorization System integration Manager is a key member of the team responsible for using technology to improve business performance and strategy and Manage systems and provide necessary deployment, support, or maintenance activities. Ensure technology, once implemented, has the right technical support to function smoothly to meet the business requirements<br>Responsibilities Develop and communicate clear and actionable deliverables, or activities to be completed to relevant teams and departments. Support the project execution and governance by tracking deadlines, deliverables, resources, and timelines throughout the project process. Define & execute the project onboarding Define & execute the project deployment Co-ordinate project team meetings to provide status updates and identify and resolve issues to ensue on-time, high-quality delivery in accordance with the stated project goals Apply standard methodologies for Agile Work with Cross-Functional Teams to detect any existing bugs or issues. Integration testing for all new set / services on test system Ensure documentation, supporting materials, and project plans are updated and readily available for internal teams and senior leaders. Identify the processes and activities needing improvement and identify and communicate the new workable process standards and best practices to approach those activities. Writes daily/weekly/monthly reports collecting information from our support log for better tracing and performance's analysis on the authorization platform Trains users on our Authorization system usage. Acts as a liaison between the Clients and Application vendors. Perform Other related duties as requested by the company. Network International is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds, nationalities, and experience levels. We are committed to creating an inclusive workplace where innovation, diversity, and performance thrive.

About Tech Mahindra Egypt Join Tech Mahindra Egypt, a fast-growing global delivery hub providing customer experience, operations, and digital business services to international clients. With two offices across Cairo and a capacity of 1,000+ employees, we offer a dynamic and multicultural environment where talent can learn, grow, and build rewarding careers. As part of Tech Mahindra's global network spanning 90+ countries and 149,000+ professionals, you'll gain exposure to world-class clients, innovative technologies, and international best practices while delivering exceptional customer experiences.<br>Summary:Key Tasks and Responsibilities:<br>Holds accountability for the Quality of solutions provided to Customer Acts as the customers' primary point of contact and an escalation point Has awareness of overall and service management profitability of their customers Proactively identify existing Customer needs, and opportunities and grow the customer relation Work with the account team to sell client products and services Create and manage Service Improvement Plans triggered by:Quality Connect Survey (related to any and all functional areas) Customer Complaint (including those related to customer invoices Proactive Action (identified proactively by the CSM) Ensure customers complains are managed and resolved in a timely manner Prepares periodic customer service reviews Handles non-commercial customer queries and complex customer service issues Proactively inform customer and end-users in advance of any anticipated service interruptions Provides capacity analysis, forecasts and recommendations Create and Review any internal root cause analysis (RCA) applicable to their customers and generate customer-facing RCA to be communicated to customers Handles change requests, tracking of change implementation, change reporting and change billing. Responsible for data integrity of customer information in all systems/tools Provides customer with up-to-date technical documentation, including the Customer Operations Guide Ensures all technical documentations are posted and updated Provides a support role to the management team in coaching and mentoring of CSM colleagues Assists in bids and customer presentations for new logos during RFP and contract renewal Spot and manage Service Management revenue opportunities on new business Develop and conduct induction training Lead team knowledge database building and maintainability Actively participate in interviews for CSM and CSALead the knowledge ramp-up activities for junior members

Key Responsibilities & Accountabilities:<br>Manage the daily operations of the team, including establishing mutual goals, assigning tasks. Additionally Monitor the team’s collections and recovery, ensuring timely and accurate completion of work Maintain assigned portfolio of accounts and prepare reports for management review on a routine basis. Ensure audit trails are maintained in compliance with the banks policies and procedures in line with CBE regulation Observe the non-performing facilities, or loans portfolio, and solve problems. Manage corporate collection and recovery activities including pre delinquency Train, coach, and set performance feedback meetings Review and develops policy, procedure and operational improvements in coordination with concerned parties Make sure that evidences for CBE reporting are in place Initiate write offs when balances are deemed as uncollectible after 180+ DPDEnsures negotiated settlements maximize recovery for the bank are documented an approved within established limits Monitor external agencies capacity plans, expenses and targets achievement <br>Qualifications & Experience:<br>Bachelor degree in business administration or related field Minimum 6 years of experience in relevant field Good knowledge of all banking area specially in Corporate banking Full awareness of CBE regulations Fluent in English language <br>Skills:<br>Communication and presentation skills Managerial skills Problem solving skills Negotiation skills<br>Competencies:<br>Creative thinking and problem solving Ability to skip trace/ investigate Detail orientation Time management

???? We're Hiring: PR Specialist<br>Art Vision is looking for a PR Specialist to join our growing team.<br>What you'll do:<br>• Build and maintain relationships with influencers, creators, and media partners.<br>• Manage influencer outreach and campaign coordination.<br>• Negotiate collaborations and partnerships.<br>• Follow up on campaign execution and deliverables.<br>• Support brand activations, events, and PR campaigns.<br>• Coordinate with internal teams to ensure smooth campaign delivery.<br>• Stay updated with influencer and social media trends.<br>Requirements:<br>• Previous experience in an agency is required.<br>• Strong communication and negotiation skills.<br>• Good understanding of influencer marketing and PR.<br>• Organized, proactive, and detail-oriented.<br>???? Location: New Cairo (On-site)<br>???? Send your CV to: hello@art-vision.net

Zero Tech Is Hiring : Key Account Sales Manager Reports To: Sales Director Location: Hybrid About the company:At Zero Tech, our primary goal is to ensure the safety and security of our clients, which is why we offer an extensive array of CCTV cameras, storage options, and other top-of-the-line security systems. With our comprehensive solutions, you can rest assured that your property is always protected. We provide to our customers with industry-leading security systems including video surveillance systems, fire alarm, intrusion alarm, finger print and access control, home automation, video intercom, sound systems. For years, Zero Tech has been at the forefront of developing cutting-edge artificial intelligence technology for cameras. With every passing year, they continue to push the boundaries of what’s possible, cementing their position as industry leaders Position Summary:We are looking for an experienced Key Account Sales Manager to drive B2B sales, build strong customer relationships, and expand our market presence. The role focuses on selling light current and security solutions, managing partners, generating new business opportunities, and achieving sales targets. Key Responsibilities : -• Increase the sales revenue according to the sales target.• Analyze the market to identify new trends and opportunities, providing key insights and recommendations to enhance cross-functional collaboration.• Prospect and generate a portfolio of new key client• Identify partnership opportunities and develop new business relationships while maintaining and strengthening existing client accounts.• Promote the company’s products and solutions to specifiers, including system integrators, installers, and consultants in the local market, ensuring compliance with project requirements.• Identify, develop, and close new business opportunities specially in tender business from end to end from initial inquiry to contract closure ensuring all requirements are met• Develop business in accounts such as Government, Police, Banks, Energy, etc., specify Zero Tech name in their preferred Vendor list and close the deal• Closely work with the consultants and specify Zero Tech name in their preferred vendor list for their ongoing & future projects• Locate and propose potential business deals by contacting potential partners and the system Integrators (SIs)• Close new business deals by coordinating requirements , developing and negotiating contracts.• Integrating contract requirements within business operations• Report activities and performance through assigned platforms.• Required Qualifications Education: Bachelor degree Experience:• Minimum 3-7 years’ experience in Tenders as a sales-driven position and familiarity with project market• Proven track record of sales with experience in developing business opportunities across the country.• Preferred to have experience in manufacturing, electronics, surveillance systems, industrial products, technology solutions, or related B2B industries.• Proven ability to identify leads, build customer relationships, and convert opportunities into sales. Skills:• Should have Strong selling skills, ability to listen, and the ability to create presentations to meet customer’s needs• Excellent communication skills and time management skills• Persistent and pro-active• Responsible and able to drive the business independently• Competitive to achieve his targets and efficient If you are fitting with job requirements please send you CV at hr@zerotechegypt.com

Job Description:1. Lead Generation & Client Acquisition* Identify and approach potential clients across target industries* Generate new business opportunities through networking, cold outreach, and referrals* Build and maintain strong sales pipeline2. Consultative Sales Approach* Understand client needs and position Tawzef as a strategic HR partner* Present tailored solutions (Recruitment, Outsourcing, Payroll, EOR, Consultancy)* Move beyond “selling CVs” → selling solutions3. Client Relationship Management* Build long-term relationships with clients* Act as a key point of contact for client communication* Ensure high client satisfaction and retention4. Proposal & Negotiation* Prepare proposals, quotations, and service agreements* Negotiate commercial terms and close deals5. Market Intelligence* Stay updated on market trends, competitors, and hiring needs* Provide insights to internal teams for better positioning Requirements1–5 years of experience in B2B sales / business development Experience in one of the following is a strong plus:Recruitment agencies HR services / outsourcing Saa S / B2B services Strong understanding of sales cycles and client acquisition Proven track record in closing deals and hitting targets Strong communication and presentation skills

Management:To Strategize, develop and implement Data Protection Controls in coordination with stakeholders across the Organization globally. To ensure compliance of the Organization with the defined policy & framework with a data driven approach<br>Execution To ensure that the protection operations are executed effectively in a timely manner and with required quality Assists in the development and implementation of Data Protection strategic initiatives. Leads all Data protection related tasks with effective monitoring and protection of information security assets.<br>Manager – Data Protection has overall responsibility to coordinate and support the Head of Data Privacy and Protection to achieve organization’s Protection strategy and goals.<br>He/she is a T-Shaped expert with proven skills in most core capability areas of Data Protection and security: Policy, Governance, Protection Strategy & Program Management. Performance evaluation of the role will be based on the positive impact on the bank in terms of Data protection posture enhancement rather than the effort put in place.

???? We Are Hiring: Social Media Account Manager<br>Work Model: Full-time, On-site Working Hours: [10:30 AM – 7:00 PM] - [09:30 AM – 6:00 PM] with [ 2 Days Off]. Location: : Roshdy , Alexandria <br>Company Description :<br>Proleaders Company – شركة نخبة القادة specializes in providing innovative and effective training solutions for organizations and individuals. With a focus on empowering and developing skills, their wide range of customized training programs are tailored to meet market needs and help achieve professional and educational goals. Supported by a team of experienced and professional trainers, the company ensures an engaging and practical learning experience. Their offerings include language, management, and technical training programs, all developed using the latest educational methodologies and best practices to deliver measurable results. Dedicated to continuous improvement, Proleaders Company is committed to delivering high-quality training and meeting client needs with professionalism.<br>???? About the Role We are seeking a highly creative, analytical, and results-driven Social Media Account Manager to oversee and lead our social media presence. In this role, you will be responsible for the full lifecycle of social media management—from crafting monthly strategic marketing plans and producing engaging, high-quality content and articles, to directing visual assets, managing day-to-day community interactions, and running performance-driven paid ad campaigns.<br>???? Key Responsibilities :Strategy & Planning Build end-to-end monthly marketing plans, define target personas, and establish content pillars tailored to brand/client goals. Conduct continuous market research, competitor benchmarking, and stay updated on algorithm changes and viral trends to leverage growth opportunities. Content Creation & Creative Direction Write compelling, error-free English copy for social posts, ad campaigns, video scripts, and long-form articles/blogs. Brief graphic designers and video editors effectively, ensuring visual assets meet high creative standards and align perfectly with brand guidelines. Community Management & Operations Oversee daily scheduling and publishing across all social channels using management tools (e.g., Meta Business Suite, Hootsuite, Buffer, Later). Handle community management by responding promptly and professionally to comments, messages, and customer inquiries to foster strong online communities. Paid Media & Performance Analytics Build, run, monitor, and optimize paid ad campaigns (Meta Ads Manager, Tik Tok Ads, Linked In Campaign Manager, Google Ads) focused on maximum ROAS and lead generation. Track key performance indicators (CTR, CPA, ROAS, Engagement Rate) and translate complex data into concise, actionable monthly client performance reports.<br>???? Personal Skills :Creative & Visionary Thinker: Able to generate fresh content ideas, invent creative campaign concepts, and capture target audiences effectively. Highly Organized Multi-tasker: Exceptional ability to manage multiple brand accounts simultaneously and meet strict monthly deadlines. Analytical & Detail-Oriented: A sharp eye for design consistency, error-free copy, and data-driven campaign optimizations. Proactive & Self-Motivated: Takes complete ownership of client accounts without requiring constant supervision, anticipating client needs in advance. Strong Interpersonal Communicator: Flawless written and spoken English skills to interact professionally with clients, internal creative teams, and online audiences. Adaptable & Calm Under Pressure: Experienced in handling crisis management, negative comments, and sudden platform or client changes with composure.<br>???? Academic Requirements & Certifications :Bachelor’s Degree: Marketing, Digital Marketing, Business Administration, Mass Communication, Public Relations, or a related field. Recommended Courses/Training: Digital Marketing Strategy certifications covering brand positioning, content marketing frameworks, and paid media management.<br>???? Desired Professional Experience :Relevant Experience: 3 to 5 years of hands-on experience as a Social Media Account Manager or Senior Digital Marketing Specialist (Agency experience is highly preferred). Hands-on Meta Ads Manager Proficiency: Advanced, practical experience in setting up, targeting, optimizing, and troubleshooting campaigns within Meta Business Manager (Facebook & Instagram Ads). Proven Portfolio: Must show a strong portfolio demonstrating high-quality English copywriting for social media posts, ad copy, and long-form articles/blogs. Design Eye & Art Direction: Ability to critically review visual assets and provide precise, constructive feedback to graphic designers. Flawless Daily Operations: Proven track record of managing daily inbox/comment replies professionally with fast response times. Time Management: Proven ability to manage monthly content calendars, ad setups, and analytical reporting simultaneously without missing deadlines.<br>???? How to Apply If you meet the requirements and are ready to take full ownership of creative and performance-driven accounts, we’d love to hear from you! Please send your CV and a link to your Portfolio/Work Samples to:✉️ hr.mariem@proleadersco.comWhats App : 01067821105<br>Subject Line: Application Social Media Account Manager

Travel Business & Partnerships Manager<br><br>Captain Tayyar by Egypteneur<br><br>About Captain Tayyar<br><br>Captain Tayyar is the World's First Aviation-Themed Platform for Mobility, Delivery & Travel Experiences.<br><br>By bringing together Mobility, Delivery, and Travel & Bookings into one seamless digital ecosystem, Captain Tayyar is redefining how people travel, move, and experience connected services through a unique aviation-inspired platform.<br><br>During the initial launch phase, the Travel & Bookings vertical will operate through strategic partnerships with licensed global travel platforms and technology providers, enabling Captain Tayyar to deliver a world-class booking experience while focusing on customer experience, commercial growth, and ecosystem expansion.<br><br>We're looking for a commercially driven, relationship-oriented, and entrepreneurial Travel Business & Partnerships Manager to lead these strategic partnerships and build the commercial foundation of the Travel & Bookings vertical.<br><br><br>About the Role<br><br>This is not a traditional travel agency role.<br><br>You will be responsible for developing Captain Tayyar's travel business through strategic partnerships with licensed travel companies, OTA technology providers, and travel service partners.<br><br>Rather than contracting individually with hundreds of airlines during the early stages, your focus will be on building and managing high-impact partnerships that enable Captain Tayyar to offer flights, hotels, and travel services through trusted licensed partners while creating a differentiated customer experience.<br><br>What You'll Do<br><br>Strategic Business Development<br><br>- Develop and execute the commercial growth strategy for the Travel & Bookings vertical.<br>- Identify new business opportunities and revenue streams.<br>- Build Captain Tayyar's travel ecosystem through strategic partnerships.<br>- Conduct market research and competitor analysis.<br>- Recommend new travel products and customer experiences.<br><br>Strategic Partnerships<br><br>Identify, negotiate, onboard, and manage partnerships with:<br><br>Licensed Travel Platforms & Technology Partners<br><br>- Licensed Online Travel Agencies (OTAs)<br>- Travel technology providers<br>- Flight booking platforms<br>- Hotel booking platforms<br>- Travel aggregators<br>- Booking engine providers<br>- API integration partners<br><br>Hospitality & Accommodation<br><br>- Hotel groups<br>- Resorts<br>- Serviced apartments<br>- Holiday package providers<br><br>Airport & Aviation Services<br><br>- Airport transfer providers<br>- Airport lounge operators<br>- Meet & Assist providers<br>- Airport concierge services<br>- Airport parking providers<br>- Fast Track services<br><br>Corporate Travel<br><br>- Corporate travel management companies<br>- Enterprise travel partners<br>- Business travel solution providers<br><br>Commercial Partnership Management<br><br>- Lead commercial negotiations with strategic partners.<br>- Negotiate commercial terms, commissions, and revenue-sharing agreements.<br>- Develop long-term partnership strategies.<br>- Build annual joint business plans with key partners.<br>- Monitor commercial performance and partner KPIs.<br>- Identify opportunities to increase bookings, revenue, and customer value.<br><br>Product & Technology Collaboration<br><br>Work closely with Product and Engineering teams to:<br><br>- Launch new travel services.<br>- Coordinate API integrations with licensed travel partners.<br>- Improve customer journeys and booking experiences.<br>- Increase booking conversion and customer satisfaction.<br>- Deliver seamless partner integrations.<br><br>Cross-Functional Collaboration<br><br>Work closely with:<br><br>- Product<br>- Operations<br>- Engineering<br>- Marketing<br>- Marketplace Growth<br>- Corporate Sales<br>- Finance<br>- Legal<br>- Customer Experience<br><br>to successfully launch and grow Captain Tayyar's Travel & Bookings vertical.<br><br>Bonus Points<br><br>Experience with:<br><br>- Online Travel Agencies (OTAs)<br>- Travel technology platforms<br>- Flight and hotel booking APIs<br>- Commercial partnerships<br>- OTA affiliate or white-label models<br>- Travel distribution<br>- Revenue management<br>- Digital marketplaces<br>- Startup or venture-building environments<br><br><br>Why Join EGYPTENEUR | Captain Tayyar Venture?<br><br>Because we're not just building another travel booking platform.<br><br>We're building the World's First Aviation-Themed Platform for Mobility, Delivery & Travel Experiences, powered by strategic partnerships, innovative technology, and exceptional customer experiences.<br><br>At Egypteneur, we believe in:<br><br>- Ownership over hierarchy.<br>- Innovation over imitation.<br>- Impact over activity.<br>- Speed with accountability.<br>- Building digital economies, not just digital products.

Are you a security and compliance leader who thrives on customer trust? Do you want to work for a best-in-class, 100% remote organization with the brightest talent from around the world? If so, then keep reading…<br><br>At Sparkrock, we help social benefit organizations, such as nonprofits, school boards, and government agencies, reach their full potential through technology. Every day, over 150,000 people use our ERP and product platforms to work more efficiently, freeing up time and resources to focus on the good they want to achieve.<br><br>As our Group Security & Compliance Manager, you will own the entire customer-trust and compliance function across a growing private-equity portfolio, not one slice of it at one company. Every enterprise deal that hinges on security passes through you, and you get to build the program from the trust portal up rather than inherit someone else's mess.<br><br>Unlike most GRC managers who sit inside a single company running one SOC 2, this role spans multiple portfolio companies on different clouds, and it owns the AI trust story as a first-class part of the job. You'll drive SOC 2 Type II audits, stand up the customer-facing trust portal, and own AI compliance as the frameworks are still settling, representing the group directly in every customer security review.<br><br>If you thrive at the intersection of broad ownership, direct influence on revenue, and building something before the playbook is written, this role is for you.<br><br>Responsibilities<br><br>Lead customer security reviews, RFPs, RFIs, and questionnaires, turning around accurate, complete responses fast enough to keep deals moving Stand up and maintain a customer-facing trust portal (Safe Base / Vanta / Drata or equivalent), including a dedicated AI/ML section Own SOC 2 Type II program management, driving audits across portfolio companies (including Sparkrock's Type II conversion and CXT scoping), coordinating evidence with the Senior Group Security Engineer, and managing auditor relationships Author and maintain security policies and documentation, including DPAs, sub-processor lists, and incident-communication templates Own AI compliance and trust, including AI questionnaire responses, AI sub-processor management, framework tracking (EU AI Act, ISO 42001, NIST AI RMF), AI use disclosure, AI acceptable-use policy, and AI incident-comms playbooks Run third-party vendor security reviews and renewals Build and deliver internal security awareness training, and onboard customers through the required security setup Draft and coordinate customer-facing incident communications, including breach/incident notifications with legal and engineering<br><br><br><br><br>Requirements<br><br>6+ years in security GRC, customer trust, or Saa S compliance Excellent spoken and written English. Articulate, polished, and credible in live calls with enterprise customers and third parties — this person represents the group externally SOC 2 audit experience as a primary point of contact (Type II strongly preferred) Working understanding of cloud security concepts — able to read and translate technical findings, not produce them Awareness of the AI compliance landscape and willingness to own it<br><br><br><br><br>Nice to have<br><br>CISSP / CISA / CIPP/E; Vanta / Drata / Safe Base experience PE-backed or multi-portfolio background ISO 42001 / NIST AI RMF familiarity; EU AI Act awareness<br><br><br><br><br>Benefits<br>We don’t call them perks; they’re just part of what makes working at Sparkrock great.<br><br><br>We are 100% remote and global. Live your best life wherever that may be, and never lose out on career opportunities because of it Flexible work hours. We work asynchronously and don’t care when you’re online, just that you deliver great results and are there for our customers We are dedicated to your growth with consistent and meaningful feedback, support in achieving your personal career goals, and access to leading-edge tools, playbooks, and technology to amplify your experience Introductions to thought leaders in the space and webinars on cutting-edge tech hot topics Stipend to help set up your ideal home office Focus on culture: coffee chats, happy hours, cooking classes, book clubs, and more!<br><br><br><br><br>If you are a security and compliance professional who has lived and breathed customer trust and is ready to bring that expertise to a high-impact, high-ownership role, we would love to hear from you. Apply today and help us build a trust program that enterprise customers and an entire portfolio of companies can rely on.<br><br>We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with disabilities.<br><br>All open roles are for existing vacancies unless otherwise communicated to the candidate. We are committed to keeping candidates informed throughout the process and will notify all interviewed applicants of our hiring decision within 45 days of their interview. Sparkrock retains all job postings and related recruitment information for a minimum of three years.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Organize the transition to 3pl, manage relations, and secure Talabat with Egypt best practices. Accountable for the overall demand planning/replenishment of Tmart stores and warehouses in Egypt and the performance of the direct reports Managing stock amounting to AED 20M while ensuring the issuance of ~ 8,000 POs weekly for stores and DCEnsuring timely and accurate analysis and reporting of inventory and purchase forecasts Provides DP/ replenishment insights and plans/ initiatives to keep availability at par with the management's business plan, accountable for the holding stock value, supplier service level. Aging stock optimization Ability to provide solutions and initiatives to solve problems with stocks in the warehouse and stores Guidance to store supervisors and admins to ensure smooth workflow Works closely and guide the commercial and operations pro-actively to ensure supplies and suppliers are not affected. Leading a team of 4 Demand planners<br><br>Qualifications<br><br>Past experience in FMCG in demand planning and replenishment is a must Past Experience in Warehouse management or 3pl partner relation is a must Data and detail-oriented Tech-Savvy Ability to interact/guide the senior-level executives and can manage the expectations of multiple stakeholders Leads, coordinating, and facilitating the work of others, have supervisory responsibilities Takes a broad perspective to problems and spots new, less obvious solutions Performs a variety of the most complex tasks and/or leads one or more teams Uses knowledge of how the team integrates with other teams to coordinate efforts and resources to achieve shared and individual objectives Excellent analytical and communication skills, and always hands-on with several tools

We are seeking a results-driven and experienced Real Estate Sales Manager to lead our sales team, drive revenue growth, and develop effective sales strategies. The ideal candidate will have strong leadership skills, extensive knowledge of the real estate market, and a proven track record of achieving sales targets.<br><br><br>Key Responsibilities<br>Develop and execute sales strategies to achieve revenue targets. Lead and manage the sales team, ensuring high performance and target achievement. Oversee the full sales cycle, from lead generation to contract closing. Build and maintain strong relationships with clients and key stakeholders. Negotiate commercial terms and prepare proposals and quotations. Conduct client meetings, presentations, and property site visits. Monitor market trends, competitor activities, and identify new business opportunities. Track sales pipeline, forecasts, and performance using CRM systems. Collaborate with internal departments to ensure smooth project handover. Prepare sales reports and present business performance to senior management. Ensure excellent customer service and compliance with company policies.<br><br>Qualifications :<br><br><br>Bachelor's degree in Business Administration, Marketing, or a related field.8–10 years of sales experience. At least 3 years in a Sales Manager position. Experience in Real Estate. Experience in the Saudi market is highly desirable.

Job Requirements:Minimum 7 to 10 years of experience in UI/UX design, with at least 3 years in a leading role. Extensive experience in user research, usability testing, and data-driven design decisions. Strong expertise in wireframing, prototyping, and interaction design using Figma. Proven track record in designing and delivering mobile and web applications with a strong user experience focus. Deep understanding of user-centered design principles, design thinking, and accessibility standards. Experience leading and mentoring UI/UX designers, fostering a collaborative and high-performing design team. Strong project management skills with experience in Agile and cross-functional team collaboration. Exceptional ability to communicate and present design strategies to stakeholders, executives, and developers. Strong analytical skills with the ability to interpret data, conduct A/B testing, and implement design optimizations. Experience in developing and maintaining design systems and UI guidelines for scalable product consistency. Familiarity with HTML, CSS, and front-end development principles to collaborate effectively with developers. Bachelor’s degree in a related field, preferably in computer science or informations systems.<br>Job Responsibilities:Lead and manage the UI/UX design strategy, ensuring seamless and engaging user experiences across all digital products. Conduct user research, interviews, and usability testing to gain insights and drive data-informed design decisions. Develop wireframes, prototypes, and high-fidelity mockups to visualize concepts and iterate based on feedback. Oversee the creation and maintenance of design systems to ensure visual and functional consistency. Collaborate with product managers, developers, and business stakeholders to align design objectives with business goals. Drive usability testing and heuristic evaluations, analyzing results to enhance user interactions and product performance. Manage and mentor a team of UI/UX designers, providing guidance, training, and professional development opportunities. Advocate for user-centric design across the organization, ensuring design quality and best practices are upheld. Lead design presentations and communicate design rationale effectively to stakeholders and senior leadership. Coordinate with engineering teams to ensure seamless implementation of designs and maintain quality assurance.

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Lead Talabat Egypt’s overall supply ecosystem, ensuring a sustainable, high-quality, and high-performing rider base across the country. Develop and execute the overall supply growth and acquisition strategy aligned with business demand and market dynamics. Lead long-term supply forecasting and planning to ensure full coverage and service level adherence. Identify and launch new supply channels such as female riders, refugees, micro-financing, and e-bikes to diversify and sustain fleet growth. Manage the full lifecycle of 3PL partnerships, from selection and onboarding to performance management and contract renewals. Set clear KPIs and SLAs for 3PL partners, ensuring compliance, efficiency, and rider quality. Build and maintain strong strategic relationships with key 3PL partners to drive alignment and operational excellence. Lead and manage the on-ground operations team to ensure smooth daily operations, compliance, and service quality. Monitor and improve key operational KPIs including rider supply rate, EPH, order-on-time percentage, and churn rate. Implement standardized processes and digital tools to enhance control, visibility, and scalability across operations. Coach and develop a high-performing team of managers, seniors, and specialists across supply, 3PLs, and operations. Foster a culture of accountability, collaboration, and continuous improvement within the team. Work closely with cross-functional teams such as People, Finance, Commercial, and Product to align on strategies and deliverables. Identify and implement process improvements and best practices to enhance efficiency and rider satisfaction. Drive automation and technology-enabled initiatives to improve visibility and performance management. Oversee equipment management including uniforms, delivery boxes, and e-bikes to ensure consistent quality and operational standards. Ensure adherence to performance KPIs such as supply run rate, rider churn and retention, 3PL compliance, rider NPS, EPH, and operational coverage. Build long-term plans to sustain growth and strengthen Talabat’s market leadership position.