Programming in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Introduction <br> <p>A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.</p><br><br> <br> <br> Your role and responsibilities <br> <p>Experience:</p><br><br><p>* 8-12 years of overall SAP HCM / SAP SuccessFactors experience</p><br><br><p>* 5-7 end-to-end ECP or SAP HCM Payroll implementation projects</p><br><br><p>* Minimum 2 end-to-end ECP implementations (full lifecycle: design through go-live)</p><br><br><p>* Strong working knowledge of Employee Central (EC) and its integration with ECP</p><br><br> <br> <br> Required education <br> Bachelor's Degree <br> <br> Preferred education <br> Bachelor's Degree <br> <br> Required technical and professional expertise <br> <p>* Independently deliver end-to-end SAP SuccessFactors Employee Central Payroll (ECP) implementation activities, reporting to the Project Lead</p><br><br><p>* Design and review country-specific payroll schemas, PCRs, and wage types</p><br><br><p>* Configure and manage payroll integrations with EC, FI, Time Management, and third-party systems</p><br><br><p>* Provide expert guidance during UAT, parallel payroll runs, and go-live</p><br><br><p>* Guide and review the work of junior payroll consultants</p><br><br><p>* Strong expertise in SAP Payroll Control Center (PCC)</p><br><br> <br> <br> Preferred technical and professional experience <br> <p>N/A</p><br><br> <br> <br> <br> <br> <br> </div>

Job Description<br><br>We're looking for a detail-oriented and organized Document Control professional to join our team in Cairo, Egypt. In this role, you will be responsible for managing, organizing, and maintaining all company documents and records to ensure accuracy, accessibility, and compliance with organizational standards. You will play a critical role in supporting our operations by implementing efficient document management processes and ensuring all documentation meets regulatory requirements.<br><br>Organize, classify, and maintain company documents using established filing systems and document management protocols Create and update document control procedures to ensure consistency and compliance across the organization Manage document versions and maintain accurate records of all revisions, approvals, and distributions Perform regular audits of document storage systems to verify accuracy, completeness, and proper organization Coordinate with various departments to collect, review, and process documentation for archival or distribution Ensure all documents comply with regulatory requirements and organizational policies Maintain and update document databases and tracking systems with precision and attention to detail Prepare and generate reports on document status, compliance metrics, and process improvements Implement and monitor document retention schedules and disposal procedures Assist in the analysis and improvement of document control processes to enhance efficiency Respond to document requests from internal stakeholders in a timely manner Train staff members on document control procedures and best practices<br><br><br>Qualifications<br><br>+5 years of experience in document control, records management, or related administrative roles Proficiency with document management systems (DMS) and enterprise content management (ECM) platforms Advanced proficiency in Microsoft Office Suite, particularly Excel and Word Knowledge of document classification, filing systems, and records management principles Familiarity with compliance standards and regulatory requirements relevant to document management Excellent data entry skills with a commitment to accuracy and quality assurance Strong communication and interpersonal skills to coordinate effectively with multiple departments Experience with database management and information systems Knowledge of ISO standards or quality management systems (preferred) Familiarity with document imaging and digitization processes (preferred)

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <u>Job Description</u><p>Kraft Heinz is looking for<b>Packaging Associate Manager</b>, this role will be the commercial and contractual link between Kraft Heinz and its packaging suppliers.</p><br><p>You will be responsible for ensuring the continuity of packaging material supply for the Kraft Heinz factory in Egypt at the right quality, most competitive cost, and agreed lead times, while supporting strong operational performance. You will also ensure suppliers comply with Kraft Heinz policies, procedures, and quality standards, while contributing to new product development and long-term sourcing value.</p><br><p><b>Key Responsibilities</b></p><br><ul><li>Define and drive the packaging sourcing strategy for materials in alignment with internal stakeholders including Supply Chain, Manufacturing, R&amp;D, Quality, Marketing, Finance, and European and Global Procurement</li><li>Hold end-to-end responsibility for all packaging categories within the cluster across 7 categories</li><li>Monitor feedstock markets and define the right coverage strategy to manage price risk, including LCC, while developing alternative supply options</li><li>Identify value engineering opportunities and ensure timely implementation in the factory</li><li>Build strong supplier partnerships to identify and deliver ongoing total cost reduction opportunities</li><li>Support new product development projects across the portfolio to contribute to top-line growth</li><li>Lead local and regional tenders</li><li>Develop long-term sourcing strategies that enable category growth</li><li>Manage financial budgeting and reporting on purchase price variance, including detailed analysis of budget prices, actual prices, volumes, contract coverage, forecast, and cash</li><li>Drive the dual sourcing agenda to ensure 100% of packaging materials are dual sourced</li><li>Support localization initiatives</li></ul><p><b>Qualifications</b><br>We are looking for a procurement professional who:</p><br><ul><li>Holds a bachelor’s or master’s degree, preferably in Purchasing, Supply Chain, Business, or Economics</li><li>5 years of experience in strategic commercial procurement</li><li>Speaks fluent<b>English and Arabic</b></li><li>Brings strong negotiation skills</li><li>Demonstrates an entrepreneurial mindset</li><li>Has strong communication skills</li><li>Has experience with systems such as<b>Oracle</b>,<b>Ariba CM</b>, and e-auction platforms, which would be an advantage</li><li>Shows a proactive, resilient, and persistent mindset</li><li>Has experience in the packaging industry, which is a must</li><li>Is a strong team player who can create a collaborative environment and manage stakeholders across different levels of seniority</li><li>Is a self-starter with a hands-on approach</li><li>Has experience working across international timelines and cross-functional communities</li></ul><u>Location(s)</u>El Tagamoa El Khames Commercial Office<p><b>Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority <span><span>Groups/Women/Veterans/Individuals</span></span> with Disabilities/Sexual Orientation/Gender Identity and other protected classes</b><b>.</b></p><br> </div>

<p>JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.</p><p>CORE WORK ACTIVITIES Supporting Property Operations and Guest Relations Needs Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. Communicates any variations to the established norms to the appropriate department in a timely manner. Sends copy of MOD report to all departments on a daily basis. Strives to improve service performance. Ensures compliance with all policies, standards and procedures. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p><p>Supporting Profitability Goals Understands and complies with loss prevention policies and procedures. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</p><p>Managing the Guest Experience Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. Empowers employees to provide excellent customer service. Provides immediate assistance to guests as requested. Serves as a leader in displaying outstanding hospitality skills. Sets a positive example for guest relations. Responds to and handles guest problems and complaints. Ensures employees understand customer service expectations and parameters. Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Records guest issues in the guest response tracking system.</p><p>Assisting Human Resources Activities Participates as needed in the investigation of employee and guest accidents. Observes service behaviors of employees and providing feedback to individuals. Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. Celebrates successes and publicly recognizes the contributions of team members. Ensures employees are cross-trained to support successfully daily operations. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.</li><li>OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul>

<p>About the Opportunity We are seeking an experienced Tendering Senior Professional to lead and manage the development of comprehensive and competitive bids for complex projects, ensuring alignment with Hitachi's strategic objectives and client requirements.</p><p>Your role:</p><ul><li>Lead and manage the end-to-end tendering process for large-scale projects, from initial inquiry to contract award.</li><li>Analyze Request for Proposals (RFPs), Invitations to Tender (ITTs), and other tender documents to understand client requirements, scope of work, and commercial terms.</li><li>Collaborate with internal stakeholders, including engineering, sales, legal, finance, and project management teams, to gather necessary information and develop winning strategies.</li><li>Develop detailed tender proposals, including technical solutions, commercial offers, project schedules, and risk assessments.</li><li>Ensure all tender submissions are compliant with client specifications, internal policies, and regulatory requirements.</li><li>Conduct thorough cost analysis, value engineering, and pricing strategies to ensure competitive and profitable bids.</li><li>Prepare and present tender proposals to clients, addressing queries and negotiating terms as required.</li><li>Identify and mitigate potential risks associated with tender submissions.</li><li>Maintain accurate records of all tender activities and outcomes.</li><li>Mentor and guide junior tendering professionals.</li></ul><p>Your Qualifications</p><ul><li>Bachelor's degree in engineering, Business Administration, or a related field. Master's degree preferred.</li><li>Minimum of 5 years of experience in tendering, proposals, or bids management, preferably within a multinational engineering or technology company.</li><li>Proven track record of successfully securing complex, high-value projects.</li><li>Strong understanding of contract law, commercial terms, and risk management principles.</li><li>Excellent analytical, problem-solving, and decision-making skills.</li><li>Exceptional written and verbal communication skills, with the ability to articulate complex technical and commercial concepts clearly and concisely.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with bid management software.</li><li>Ability to work effectively under pressure and meet tight deadlines.</li><li>Strong negotiation and presentation skills.</li><li>Fluency in English is required; proficiency in other languages relevant to Hitachi's global operations is a plus.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in engineering, Business Administration, or a related field. Master's degree preferred.</li><li>Minimum of 5 years of experience in tendering, proposals, or bids management, preferably within a multinational engineering or technology company.</li><li>Proven track record of successfully securing complex, high-value projects.</li><li>Strong understanding of contract law, commercial terms, and risk management principles.</li><li>Excellent analytical, problem-solving, and decision-making skills.</li><li>Exceptional written and verbal communication skills, with the ability to articulate complex technical and commercial concepts clearly and concisely.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with bid management software.</li><li>Ability to work effectively under pressure and meet tight deadlines.</li><li>Strong negotiation and presentation skills.</li><li>Fluency in English is required; proficiency in other languages relevant to Hitachi's global operations is a plus.</li></ul>

<p><br></p><p>You will:</p><ul><li>Work effectively with internal (production &amp; supply planning teams, procurement, plant warehouse &amp; logistics teams, plant BD-business development and other multi-functional resources) &amp; external stakeholders (suppliers, transportation, vendors etc.) to ensure consistent and reliable supply of materials for production use in accordance to our standards, procedures and protocols.</li><li>Proactively and timely report any production or Vendor/shipping/carrier issues, and enlist supplier, transporter, planning teams to pre-empt any business impact and/or accommodate changes production and/or delivery schedules as appropriate.</li><li>Execute MRPs-Material requirement planning systems, Defining &amp; maintaining boundaries and parameters, Materials call offs processes; RM/PM raw &amp; packing materials and finish product supply chain set up for new products in collaboration with BD; Vendor conformance to schedule, Build self and other Key User s capability on SAP planning systems; Manage inventory for RM &amp; PM and FP as per KPI targets, Plant DMS participation and alignment for Operational excellence, Support IBP preparation &amp; dashboard completion, Adhering to Manufacturing compliance and governance standards.</li><li>Adopt IL6S-Integrated Lean 6 sigma ways of working and standard work processes and own one or more Pillar systems/ processes at the site/ area level.</li><li>Actively participate in SN-Supply Network pillar activities and lead systems and projects to drive Supply Chain Loss Analysis and elimination; work on Supply Network capabilities to drive value and loss elimination.</li></ul><p>What you will bring</p><p>A desire to drive your future and accelerate your career and the following experience and knowledge:</p><ul><li>Relevant work experience in material planning, demand planning, inventory management &amp; handling, purchasing, and/or Forecasting, Computer proficiency (MS Office to include Word, Excel, PowerPoint) &amp; experience in ERP (SAP) systems</li><li>Excellent communication skills (Verbal and Written), Analytical &amp; Problem solving skills, strong collaboration and relationship management skills.</li></ul><p>More about this role</p><p>What you need to know about this position:</p><ul><li>Leading MRP-Material Requirement Planning, Defining &amp; maintaining RMPM master data, boundaries and parameters PO issuance, Materials call offs processes, follow ups with suppliers and relevant internal stakeholders from procurement and warehouses</li><li>Proactively and timely report any production or Vendor/shipping/carrier issues, and enlist supplier transporter, planning teams to pre-empt any business impact and/or accommodate changes production and/or delivery schedules as appropriate.</li><li>Executing RM/PM &amp; FG supply chain set up of new products in collaboration with BD</li><li>Monitoring Vendor conformance to schedule in new projects launches leading the Phase-in Phase-out and write-off analysis, reporting, and execution in new project launches</li><li>Managing the Monthly Provision, GIT, DIOH, Adoption and OTIF reports</li><li>Building self and other Key User s capability on planning systems; Manage inventory for RM &amp; PM, attend DMS as participation and alignment for Operational excellence, Support IBP preparation &amp; dashboard completion.</li><li>Adopting IL6S-Integrated Lean 6 sigma ways of working and standard work processes and own Pillar systems/ processes at the site/ area level.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Relevant work experience in material planning, demand planning, inventory management &amp; handling, purchasing, and/or Forecasting, Computer proficiency (MS Office to include Word, Excel, PowerPoint) &amp; experience in ERP (SAP) systems</li><li>Excellent communication skills (Verbal and Written), Analytical &amp; Problem solving skills, strong collaboration and relationship management skills.</li><li>2-3 years of relevant experience</li><li>SAP MRP &amp; APO user</li><li>High Analytical skills</li><li>Advanced Excel user</li><li>Team Player with high Stakeholders management skills.</li></ul>

<p>Alexandria British Academy is seeking a friendly, professional, and well-organized Front of House team member to be the welcoming first point of contact for students, parents, visitors, and staff.</p><p>Key Responsibilities:</p><ul><li>Welcome and assist parents, visitors, students, and staff in a professional manner.</li><li>Manage reception, phone calls, emails, and general enquiries.</li><li>Handle visitor registration and maintain reception records.</li><li>Support daily school administration and communication.</li><li>Assist with appointments, meetings, and school events.</li><li>Ensure a welcoming, organized, and professional reception area.</li><li>Liaise with different departments to respond to enquiries efficiently.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in reception, front office, customer service, or a similar role.</p><p>Excellent English communication and interpersonal skills.</p><p>Friendly, professional, and confident manner.</p><p>Strong organizational and multitasking skills.</p><p>Good computer and administrative skills.</p><p>Previous experience in a school or educational environment is an advantage.</p>

<strong>About The Company<br><br></strong><strong><strong>Utopia</strong></strong> is an ultra-luxury hospitality and lifestyle brand creating a global ecosystem of properties and experiences.<br><br>We develop private villa retreats in beautiful locations around the world, each with high-end service. <strong><strong>Utopia </strong></strong>also offers a wider ecosystem of leisure experiences and services available both to those staying on property and to external visitors.<br><br><strong><strong>Utopia</strong></strong> designs and builds its properties in-house. Our projects span the full journey: from concept and architecture to construction, interiors, landscape, guest experience, and long-term operation. For architects and designers, this means contributing on properties from the ground up, with the ability to influence how each place is planned, built, and experienced. For hospitality professionals, it means collaborating with a brand where service is personal, attentive, and built around each guest’s stay.<br><br>We’re a young, ambitious team with high standards and a hands-on approach. We value strong ideas, practical thinking, attention to detail, and people who are ready to take ownership of their part of each project. If you’re interested in architecture, design, hospitality, or guest experience, we invite you to explore opportunities with <strong><strong>Utopia.<br><br></strong></strong><strong>About The Role<br><br></strong>We are looking for dynamic and experienced Electrical Design Engineer to support ongoing design development of several luxury projects worldwide focusing on boutique hospitality assets.<br><br>This role requires a creative and technical professional who can deliver efficient and innovative engineering solutions while maintaining the aesthetic and functional standards expected in luxury developments.<br><br>In this role, you will be responsible for design development of luxury villas and boutique hotels engineering systems. You should be able to work independently throughout the day, coordinate with the team when needed, and deliver intermediate results weekly. You will report to a MEP design manager, but collaborate with the entire design team, including but not limited to architects, interior designers, structural engineers, the FF&amp;E procurement team, and client representatives.<br><br>To succeed in this role, you must demonstrate technical rigor, precise problem-solving, and the ability to maintain strict quality benchmarks. We're looking for a detail-oriented, self-organized professional who can turn complex engineering requirements into actionable insights for luxury hospitality systems.<br><br><strong>What You Will Do<br><br></strong><ul><li>Design and oversee MEP systems for luxury villas and hotels, ensuring full compliance with local building codes and high-end industry standards.</li><li>Collaborate closely with architects, interior designers, and other engineers to integrate systems seamlessly into the overall project.</li><li>Proactively participate in spatial coordination with architectural and structural models, research efficient methodologies, equipment, and systems to secure the initial design intent and high-end user experience.</li><li>Timely resolution of technical issues and challenges during the design phase</li><li>Lead the development of detailed technical drawings and specifications using CAD and Revit, supported by BIM modelers.</li><li>Perform load calculations, energy modeling, and system sizing to optimize performance and energy efficiency.</li><li>Oversee equipment selection, ensuring it aligns with project requirements and sustainability goals.</li><li>Provide input during value engineering discussions to achieve the best balance between cost, quality, and performance.</li><li>Supervise the design development, review, and approve deliverables of third-party designers, consultants, and surveyors.</li><li>Stay updated on the latest technologies, trends, and regulations related to power supply and distribution systems in the luxury and hospitality sectors.<br><br></li></ul><strong>Requirements<br><br></strong><ul><li>Bachelor’s degree in Electrical, Civil, or Building Engineering, with a focus on electrical systems, power supply, and generation</li><li>5 to 10 years of engineering design experience working for a design consultancy or a general contractor</li><li>Proven track record in high-end hospitality projects, including 5-star hotels and luxury private villas.</li><li>Excellent communication and presentation skills</li><li>Proficiency in Revit and AutoCAD</li><li>Professional level of English, both written and verbal<br><br></li></ul><strong>Nice to have<br><br></strong><ul><li>Experience with international hotel chains (e.g., W, Four Seasons, AMAN) and their specific corporate design guidelines.</li><li>Spanish proficiency<br><br></li></ul><strong>What We Can Offer You<br><br></strong><ul><li>Global project exposure. Contribute to luxury hospitality projects across Europe, Africa, and Latin America.</li><li>A truly international team. Collaborate across cultures, disciplines, and time zones with people bringing diverse perspectives and expertise.</li><li>Remote collaboration. This opportunity is fully remote, giving you the flexibility to contribute from wherever suits you best.</li><li>Exposure to luxury standards and materials. Engage with elevated design references, premium finishes, and globally inspired concepts.<br><br></li></ul>By submitting this application, I agree that my personal data will be collected, processed, and retained by the company solely for the purposes of managing and assessing my candidacy.

<p>Ensure process overdue (collections) performance; analyze open balances and overdue items, release blocked orders of customers, perform Inbound and Outbound activities to facilitate collections, avoiding bad debts. Maintain up-to-date customer accounts, reconcile balances, and ensure alignment with customer ledgers. Accurately allocate received payments to maintain precise Statements of Accounts for customers. Monitor customer accounts closely and effectively participate in KPIs trends (Key Performance Indicators) regarding Days Sales Outstanding (DSO), Overdue receivables (% and value), Bad debt percentage and Cash collection versus target. Regularly contact customers for collections follow-up and resolve disputes. Recommend account blocking to management where necessary, Maintain records of customers blocked and follow up on actions taken by sales. Work closely with Credit controller and Finance manager regarding cash flow improvement recommendations. Perform month end activities for Accounts receivables. Support internal and external audit with Accounts Receivables requirements upon request.</p><p><strong>Desired Candidate Profile</strong></p><p>3-5 years of Accounts Receivable or Order-to-Cash experience. A professional with university degree (in the field of Accountant or Finance); additional Professional qualification (CPA, CMA, ACCA, or equivalent) is an advantage. Advanced Microsoft Excel (Power Query preferred). Experience in ERP systems (Oracle) is a must. Confident in English or at least Intermediate level (both written and verbal). Good analyst with communication and time management skills.</p>

مسئول عن متابعة الأكواد و الأصناف وفحص و استلام المنتجات و تخزينها.مراجعه الكميات الواردة من التأكد من صحتها وإستلامها.اعداد التقارير اللازمة بشكل دوري ورفعها لمديرة المباشر.المعرفة الكاملة بالبرامج المستخدمة للمخازن (اوراكل او ساب او ما شابهم)استيفاء أمر الاستلام وتسجيله على نظام الخاص بالشركة.التأكد من استلام الكمية المطلوبة.الالتزام التام بالسياسات والاجراءات التنظيمية و اجراءات السلامة لادارة المخازن اثناء تنفيذ اي من المهام السابقة.<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية و مسائية</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال، وجبات</li></ul>

<p><h4>About Four Seasons</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location</h4> <p>Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</p> <h4>About Four Seasons</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.</p> <p>We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <h4>About the location</h4> <p>Nile side Egyptian glamour; a sleek setting, our hotel embodies modern Cairo and its unique cosmopolitan flare. On one side, the Nile glistens in the sun; on the other, a garden view buzzes with life. This stunning hotel opened in 2002 and has a combination of classic hotel design. Our hotel is connected to a shopping mall, it has 269 units, a heated swimming pool, spa and fitness center, and 11 food and beverage venues.</p> <p>Four Seasons Hotel Cairo at The First Residence is flanked by zoological gardens and the western bank of the Nile. Our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our newly opened First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</p> <h4>Hotel assistant manager</h4> <p>Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced hotel assistant manager who shares our passion for excellence and is enthusiastic about creating the ultimate experience.</p> <h4>About the role</h4> <p>Hotel assistant manager who shares our passion for excellence and is enthusiastic about creating the ultimate experience.</p> <h4>What you will do</h4> <li>Manage and oversee the day-to-day operations of the organization</li> <li>Ensure excellent customer service by interacting with customers and addressing their concerns and needs</li> <li>Manage and lead a team of employees, including hiring, training, scheduling, and performance management</li> <li>Develop and implement policies and procedures to ensure efficient and effective operations</li> <li>Coordinate with other departments to ensure seamless delivery of services</li> <li>Monitor and analyze financial and operational performance and make recommendations for improvement</li> <li>Maintain a safe and secure working environment for employees and customers</li> <li>Resolve customer complaints and issues in a timely and professional manner</li> <li>Manage inventory and ordering of supplies and equipment</li> <li>Ensure compliance with company policies and procedures and relevant laws and regulations</li> <h4>Qualifications</h4> <li>Bachelor's degree in Business Administration, Hospitality Management, or related field preferred</li> <li>Proven experience as a duty manager or similar role</li> <li>Strong leadership and management skills</li> <li>Excellent communication and interpersonal skills</li> <li>Ability to multitask and prioritize in a fast-paced environment</li> <li>Knowledge of financial and operational management principles</li> <li>Familiarity with customer service principles and practices</li> <li>Ability to work flexible hours, including evenings and weekends, as needed</li> <h4>What you bring</h4> <li>Requires a working knowledge of division operations. Working knowledge is generally learned on-the-job.</li> <li>Requires ability to operate computer equipment and other front desk systems.</li> <li>Requires reading, writing and oral proficiency in the English language.</li> <li>More than 1 year experience.</li> <li>Native Arabic speaker.</li> <li>Have authorization of citizenship.</li> <h4>What we offer</h4> <li>Competitive salary, wages, and a comprehensive benefits package</li> <li>Excellent training and development opportunities</li> <li>Complimentary dry cleaning for employee uniforms / business attire.</li> <li>Complimentary employee meals</li> <li>Complimentary stays at Four Seasons properties (based on availability), with discounted meals.</li> <li>Dental and medical / disability / life insurance</li> <li>Retirement pension plan</li> <li>Employee service awards</li> <li>Annual employee party / social and sports events</li> <h4>Schedule & hours</h4> <p>Full-time job with 5 working days a week.</p></p><p></p>

Senior Digital Product Manager Location: Cairo, Egypt (Hybrid) Job Summary The Senior Digital Product Manager serves as the single point of accountability for a business unit, acting as the bridge between business stakeholders and Digital Transformation functions—including AI & Data, IT, ERP, Software Development, and Customer Support—with full ownership of the digital product portfolio and end-to-end service delivery. This role is responsible for driving the digital roadmap, prioritizing investments, and delivering measurable business outcomes across e-commerce and direct-to-consumer (DTC) operations, AI and data initiatives, and cross-functional digital product delivery. The role translates business priorities into digital requirements, leads Agile product delivery, drives AI adoption across business teams, and ensures governance, compliance, and alignment with digital transformation standards. Key Responsibilities Digital Business Partnership & Roadmap Ownership Own the business unit's digital product portfolio end-to-end. Translate business priorities into digital requirements and investment proposals. Maintain a prioritized product backlog aligned with business objectives. Lead quarterly roadmap reviews with business and technology stakeholders. Cross-Functional Service Delivery Act as the primary liaison between business stakeholders and Digital Transformation functions, including AI & Data, IT, ERP, Demand Planning, Software Development, and Customer Support. Ensure digital initiatives are properly scoped, prioritized, tracked, and delivered within agreed service levels (SLAs). Manage cross-functional dependencies and establish clear ownership across delivery teams. E-Commerce & Digital Commerce Management Own the digital product strategy for e-commerce and direct-to-consumer platforms, including platform management, performance optimization, and coordination with external partners. Define and monitor key digital commerce KPIs, including website traffic, conversion rate, cart abandonment, repeat purchase rate, and customer lifetime value (LTV). Ensure seamless ERP integration, inventory synchronization, and order management processes while driving continuous improvement. AI & Data Enablement Identify and prioritize AI use cases such as demand forecasting, customer segmentation, personalization, and marketing optimization. Drive the adoption of AI solutions across business functions. Define business data requirements for dashboards, reporting, and analytics. Governance & Reporting Prepare regular reports covering roadmap progress, delivery performance, risks, and business impact. Ensure all digital initiatives comply with governance, approval processes, and organizational standards. Qualifications Education Bachelor's degree in Engineering or another relevant technical discipline. MBA or equivalent postgraduate qualification is preferred. Experience7–10 years of professional experience, including at least 4 years in Digital Product Management or Digital Transformation. Proven experience partnering with both business and technology teams. Experience within FMCG or consumer goods is mandatory. Certifications Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO), SAFe Product Manager, or an equivalent Agile certification (required). PMP or Agile PM certification is an advantage. Technical & E-Commerce Expertise Hands-on experience managing enterprise e-commerce operations, including platform management, performance optimization, order management, and digital merchandising. Experience with ERP systems and business planning solutions. Familiarity with modern e-commerce platforms (e.g., Shopify, Adobe Commerce, Salesforce Commerce Cloud, or similar) is considered an advantage. Product Management & Agile Skills Demonstrated experience leading Agile delivery teams, managing product backlogs, facilitating sprint planning, and delivering cross-functional digital products. Strong capabilities in product roadmap planning, backlog prioritization, user story creation, and acceptance criteria definition. Skills & Competencies Strong analytical and data interpretation skills, with experience using business intelligence tools and KPI frameworks. Good understanding of AI technologies and their practical business applications. Expertise in digital commerce operations, customer journey optimization, and fulfillment workflows. Excellent stakeholder management, communication, negotiation, and collaboration skills. Ability to manage multiple priorities in a fast-paced environment. Fluency in Arabic and English.

Position Summary<br>The IT Manager is responsible for leading the organization's IT Infrastructure, Cybersecurity, Cloud Services, End-User Computing, and IT Operations, ERP Basis Administration, and IT Projects leads, to ensure the secure, reliable, and efficient delivery of technology services. The role is accountable for defining and executing the IT infrastructure strategy, maintaining enterprise security, driving operational excellence, and supporting business growth through innovative technology solutions.<br>IT Leadership & Strategy<br>· Develop and execute the Infrastructure, Security, and IT Operations strategy aligned with business objectives and the digital transformation roadmap.· Lead, mentor, coach, and manage the IT Operations team.· Establish IT governance, policies, standards, and operational procedures.· Develop annual IT operational plans, budgets, and technology roadmaps.· Drive continuous improvement initiatives across infrastructure, operations, and cybersecurity. Infrastructure & Cloud Management· Manage enterprise infrastructure including servers, storage, virtualization, Microsoft 365, Azure, Active Directory/Entra ID, networking, and cloud services.· Ensure maximum system availability, resilience, scalability, backup, disaster recovery, and business continuity.· Monitor infrastructure performance, capacity planning, and asset lifecycle management. Cybersecurity & Risk Management· Define and execute the enterprise cybersecurity strategy.· Lead information security, risk management, audits, compliance, and incident response.· Implement firewalls, endpoint security, MFA, identity management, and vulnerability management.· Ensure compliance with ISO 27001, NIST, GDPR, and applicable local regulations.<br>IT Operations & Service Management<br>· Manage Service Desk, Incident, Problem, Change, and Asset Management processes.· Monitor SLAs and KPIs while improving end-user experience.· Maintain operational documentation and technical standards. Vendor & Project Management· Manage vendors, contracts, software licensing, and service agreements.· Lead infrastructure implementation, upgrades, and technology projects.· Evaluate emerging technologies and recommend innovative solutions. Governance & Compliance· Support internal and external audits.· Maintain business continuity and disaster recovery plans.· Ensure regulatory and corporate policy compliance. Financial Management· Own the Infrastructure & Operations budget and optimize technology investments.· Monitor IT expenditure and provide regular management reporting. Stakeholder Management· Partner with business leaders to translate business needs into technology solutions.· Communicate IT initiatives, risks, and project status to executive management.<br>Qualifications<br>· Bachelor's degree in information technology, Computer Science, Information Systems, or related discipline.· Master's Degree is an advantage. Preferred Certifications· Project Management Professional (PMP®)· Microsoft Azure / Microsoft 365· Cisco CCNP· PMP or PRINCE2<br>Experience<br>· 8–12 years of progressive IT experience.· Minimum 5 years in an IT leadership role.· Experience managing enterprise infrastructure, cloud platforms, cybersecurity, and multi-site IT operations.<br>Core Competencies<br>· Strategic Leadership· People Management· Business Partnership· Project Management· Vendor Management· Risk Management· Decision Making· Communication· Innovation & Continuous Improvement<br>Key Performance Indicators (KPIs)<br>· Infrastructure Availability· SLA Compliance· Security Incident Resolution· Patch Compliance· Disaster Recovery Readiness· Budget Compliance· Project Delivery· Customer Satisfaction· Vendor Performance

We are seeking an organised and data-focused CRM & Marketing Coordinator to support the day-to-day maintenance of Hub Spot and the delivery of targeted email marketing activity for TGP International.<br><br>You will work across marketing, sales and business development to keep CRM data accurate, build useful audience segments, coordinate email campaigns and prepare clear performance reports. You will also help maintain consistent processes so teams can use Hub Spot effectively and follow up on opportunities with confidence.<br><br>This is a hands-on role for someone who enjoys working with data, systems and campaigns and who brings strong attention to detail, practical problem-solving skills and a proactive approach to coordination.<br><br>Key Responsibilities<br><br> Support the day-to-day maintenance of Hub Spot, including contact and company records, properties, lifecycle stages, deal information, forms, segments, workflows and dashboards Carry out regular database checks and clean-up, identifying and correcting duplicate, incomplete, inconsistent or outdated contact, company and opportunity records Coordinate data imports and updates, following agreed field definitions, naming conventions and data-entry standards to maintain accurate and consistent records Build and maintain audience segments based on market, sector, service interest, lifecycle stage and engagement to support targeted marketing and business development activity Set up, test, schedule and monitor email campaigns, newsletters and nurture communications, ensuring accurate targeting, personalisation and quality assurance Monitor email engagement, deliverability, bounces, unsubscribes and suppression lists, flagging issues and recommending practical improvements Support the creation and maintenance of simple workflows for lead capture, routing, follow-up and internal notifications Update dashboards and prepare recurring reports covering database health, email and campaign performance, lead activity, pipeline information and other agreed KPIs Maintain consent and subscription preferences in line with approved processes and TGP's data-protection requirements, escalating questions where appropriate Coordinate with marketing, sales, business development and digital colleagues to support forms, campaign tracking and the accurate flow of information into Hub Spot Maintain clear CRM guidance and process documentation, respond to routine user queries and help colleagues follow consistent working practices Provide general marketing-operations support across priority campaigns, reporting and business-development activity as required<br><br>Requirements<br><br> Two to three years' experience in CRM, marketing operations, email marketing, digital marketing or a related coordination role, ideally in a B2B environment Hands-on experience using Hub Spot or a comparable CRM, including contact management, segments or lists, email tools, workflows and reporting Experience working with database clean-up, data entry, imports, segmentation or CRM reporting A practical understanding of email marketing processes, including campaign setup, testing, scheduling and performance monitoring Strong Excel or Google Sheets skills, with confidence organising, checking and interpreting data High attention to detail and the ability to manage recurring tasks, deadlines and multiple requests accurately An understanding of B2B marketing, lead management and the role of CRM data in supporting sales and business development Awareness of consent, subscription management and responsible handling of personal data Clear written and verbal communication skills, with a collaborative and proactive approach<br><br>Nice to Have<br><br> Hub Spot certification in Marketing Hub, email marketing, CRM or reporting Experience creating AI automations to support internal workflows Experience in hospitality, F&B, real estate, design, consulting or another professional-services environment Experience supporting large teams or multi-market databases<br><br>Benefits<br><br>Hybrid Work Arrangement: Three days in the office and two days working remotely.<br><br>Incentive Plan: Company incentive scheme offering up to 5%—2.5% for introductions and 2.5% for successful closures.<br><br>Annual Leave: 22 working days of paid annual leave, excluding weekends.<br><br>Remote Work Flexibility: One additional week per year to work remotely from your home country, which can be combined with up to two consecutive weeks of annual leave.<br><br>Coaching & Mentoring: Structured professional development through a dedicated coaching and mentoring program.<br><br>Annual Company Gathering: A global team event bringing together employees from all offices.<br><br>Employee Recognition Program: Regular recognition initiatives celebrating outstanding performance and contributions.

<h3>Job Summary</h3><p>We are looking for a <strong>detail-oriented and organized Data Entry – SAP User</strong> to join our team in Sharqia.</p><p>The successful candidate will be responsible for accurately entering and maintaining data in the <strong>SAP system</strong>, supporting administrative activities, preparing reports, and ensuring data accuracy and proper documentation across relevant departments.</p><p></p><h3>Key Responsibilities</h3><ul><li><p>Accurately enter, update, and maintain data in the <strong>SAP system</strong>.</p></li><li><p>Perform daily data entry and administrative tasks.</p></li><li><p>Maintain accurate and well-organized records and documents.</p></li><li><p>Prepare and update reports as required.</p></li><li><p>Review and verify data to ensure accuracy and completeness.</p></li><li><p>Coordinate with relevant departments to resolve data discrepancies.</p></li><li><p>Support accounting and finance teams with data entry and documentation when required.</p></li><li><p>Provide administrative support to ensure smooth daily operations.</p></li><li><p>Follow company procedures and maintain data confidentiality.</p></li><li><p>Identify data or process issues and support continuous improvement initiatives.</p></li></ul><p></p><p><strong>Requirements</strong></p><h3>Requirements</h3><ul><li><p><strong>1–2 years of relevant experience</strong> in Data Entry, Administration, Customer Service, or a related role.</p></li><li><p>Previous experience using <strong>SAP</strong> is highly preferred.</p></li><li><p>Good command of <strong>Microsoft Office</strong>, especially Excel, Word, and Outlook.</p></li><li><p>Strong attention to detail and high level of accuracy.</p></li><li><p>Good organizational and time-management skills.</p></li><li><p>Good communication and interpersonal skills.</p></li><li><p>Ability to work under pressure and meet deadlines.</p></li><li><p>Proactive approach with good problem-solving skills.</p></li><li><p>Basic knowledge of accounting principles is a plus.</p></li><li><p>Bachelor's degree in <strong>business administration, Commerce, or a related field</strong> is preferred.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join</strong><strong>&nbsp;us at Accor,&nbsp;</strong><strong>where</strong><strong>&nbsp;life pulses&nbsp;</strong><strong>with</strong><strong>&nbsp;passion!</strong>​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br><strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><ul><li><strong>Education:</strong> Bachelor’s Degree</li><li><strong>Experience:</strong> At least 5 years of experience in the industry following theoretical education.</li><li><strong>Foreign Language:</strong> Sufficient level of English and Arabic to communicate effectively with guests and employees.</li><li><strong>Courses and Training:</strong> Advanced theoretical and practical knowledge.</li><li><strong>Computer Literacy:</strong> MS Office applications, Front Office operating programmes (Fidelio, Opera etc.).</li><li><strong>Skills:</strong> Expected to have comprehensive technical knowledge and work experience related to the methods, advanced techniques, special equipment and work processes in the related field. Knows, applies and ensures application of all services and product ranges in the related field. Has command of guest profiles.</li></ul><br>Qualifications<br><br><p><strong>2.</strong>1&nbsp;&nbsp; Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behaviour. Greet the VIP guests of the hotel. As directed by the Front office Manager, Performs special services for VIP Guest’s.</p><br><p><strong>2.2</strong>&nbsp;&nbsp; Checks on registration cards of arriving guests and ensures all information should be filled on each cards either by Guest Relation Officers or the guests. Assist in VIP’s arrival departure in absence of guest relation officers.</p><br><ol><li>&nbsp;&nbsp;&nbsp;Assists in sending guest messages or faxes.</li><li>Gives the instructions to the Night Reception, during the high occupancy periods,&nbsp; regarding: walk-in guests and release room blocked because of no- shows.</li><li>&nbsp;&nbsp;&nbsp;&nbsp;Assists in handling room lock problems.</li><li>&nbsp;&nbsp;&nbsp;&nbsp;Prepares and checks for VIP’s arrival and escorts guests to rooms.</li><li>Coordinates with all departments concerned in order to maintain Front Office functions properly.</li><li>&nbsp;&nbsp;&nbsp;&nbsp;Operates the front office computer system in order to assist front office attendants.</li><li>&nbsp;&nbsp;&nbsp;&nbsp;Checks group department fit and ensure switchboard makes appropriate wake up calls.</li><li>Handles guest complaints and other related problems and reports on the&nbsp;Assistant &nbsp;&nbsp;Manager’s log book.</li><li>Assists reception, business centre, cashier, concierge and bell captain during they are busy.</li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li><li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li><li>Carry out all responsibilities related to Protection from pandemic disease &amp; action response implemented at the facilities</li></ol><br>Additional Information<br><br><p>2.23 Implement his responsibilities in order to eliminate and collect waste in a proper way,<br>reduce environmental pollution and harmful effects to the environment and lead to<br>staffs.<br>2.24 Provide carrying chemicals safely, carrying, storing and using in accordance with<br>laws, controlling reducing chemical dirtiness.<br>2.25 Carry out all responsibilities related to the quality management and food safety<br>management systems implemented at the facility.<br>2.26 Carry out all other duties assigned by managers and hotel management not specified<br>in the job description.</p><br> </div>

JOB PURPOSE:To safeguard the daily operational performance, safety, cleanliness and presentation of Avenue 95 on behalf of the Owner, by monitoring the delivery of all hard and soft services in the common areas, coordinating tenant operational requirements, and ensuring that mall operating standards, statutory obligations and contractual service levels are consistently met.<br>KEY RESPONSIBILITIES:1. Daily Mall Operation & Inspection Monitor the daily operation of the mall and verify that all common-area facilities, services and equipment are functioning to the agreed operating standard. Conduct and document structured daily inspections of common areas, entrances, atria, corridors, vertical transportation, parking areas, washrooms, food court, prayer areas, service corridors and back-of-house areas. Log all observed deficiencies in the CAFM/CMMS system, assign them to the responsible party, and track each item to verified closure. Verify that mall opening and closing routines, lighting schedules, music, HVAC comfort conditions and public-area presentation are delivered as scheduled. Escalate any condition affecting life safety, trading continuity or asset integrity immediately in accordance with the mall escalation matrix.2. Tenant Coordination & Compliance Act as the first operational point of contact for tenants on day-to-day operational matters. Receive, log, route and follow up tenant complaints, requests and operational issues until resolution and tenant confirmation. Monitor tenant compliance with the Tenant Handbook, mall rules and regulations, trading hours, shopfront presentation, signage standards and waste segregation requirements. Issue non-compliance notices, record breaches and support the escalation process where repeated non-compliance occurs. Coordinate tenant access, deliveries, loading/unloading slots, after-hours works, hot works and maintenance activities through the permit-to-work system. Support fit-out and reinstatement coordination in the common areas, including protection of finishes, access routes and contractor conduct.3. Maintenance Interface (Monitoring & Verification) Monitor planned preventive and corrective maintenance activities that affect public areas, trading or tenant operations, and coordinate timing to minimise disruption. Verify completion and quality of maintenance interventions in common areas; confirm reinstatement, cleanliness and safety of the work area before handback. Track open work orders relating to public areas and escalate overdue or repeat failures to the Mall Operations Manager. Report asset defects arising within the Defects Liability Period to the Asset Management team for entry into the DLP register. Maintain awareness of planned shutdowns and communicate them to tenants and internal stakeholders in advance.4. Contractor & Service Provider Oversight Monitor the presence, conduct, uniform, identification and permit status of all contractors and service providers working within public and back-of-house areas. Verify attendance and deployment of soft-service teams against contracted manning schedules. Record performance shortfalls with supporting evidence and submit them to the Mall Operations Manager for contractual action. Coordinate with landscaping, pest control, waste management, façade cleaning and other soft-service providers on scheduling and access.5. Housekeeping, Soft Services & Presentation Monitor housekeeping performance across public, tenant-facing and operational areas against the agreed cleaning specification and frequency schedule. Verify washroom servicing frequency, consumable availability and standards of presentation throughout trading hours. Monitor waste handling, segregation, compaction and removal cycles, and verify that the waste yard is maintained in a clean and compliant condition. Monitor landscaping, water features, seating, wayfinding and decorative elements for condition and presentation.6. Health, Safety & Emergency Preparedness Support implementation of the mall HSE plan, emergency response plan and business continuity procedures. Participate in evacuation drills, emergency exercises and post-incident reviews. Verify that fire exits, escape routes, fire-fighting equipment access and emergency signage remain unobstructed at all times. Report near-misses, incidents and unsafe conditions in accordance with the incident reporting procedure. Support insurance and statutory inspection visits by providing access, records and site coordination.7. Reporting & Documentation Produce daily operations reports, shift handover records and inspection sheets in the approved format. Maintain accurate records of complaints, permits, incidents, non-compliances and closure evidence. Contribute operational data to weekly and monthly mall performance reporting. Support the Asset Management team with photographic records, snag documentation and operational input to reviews and audits.8. Customer Experience Monitor the visitor experience across the customer journey — arrival, parking, circulation, amenities and exit. Support activation, seasonal decoration, promotional and marketing events from an operational and safety perspective. Coordinate with Guest Services on lost and found, customer feedback and public announcements. REQUIRED QUALIFICATIONS & EXPERIENCEEducation Bachelor’s degree in Business Administration, Engineering, Hospitality Management, Facility Management or a related discipline. Experience2–5 years’ experience in shopping mall, retail or mixed-use asset operations. Demonstrated understanding of mall operations, tenant management and common-area service delivery. Exposure to pre-opening or mobilization of a retail asset is an advantage. Technical Knowledge Working knowledge of mall operating procedures, tenant handbooks and permit-to-work systems. Familiarity with CAFM/CMMS platforms (SAP/Fiori experience preferred) and MS Office (Excel, Word, Outlook). General awareness of building services (HVAC, electrical, plumbing, vertical transportation, fire and life safety) sufficient to identify and describe faults accurately. Awareness of applicable Egyptian civil defense, fire safety and occupational health and safety requirements. Language Fluent Arabic; good written and spoken English.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About the job</strong></p><br><br><p>We are looking for passionate and driven Front Office Agent who are eager to ensure top notch service to customers in our Cairo office. If you have worked in a similar role for more than a year and you are interested in working in the travel industry this could be the perfect role for you!</p><br><br><p><strong>Responsibilities:</strong></p><br><br><ul><li><p>Dealing directly with customers either through phone, live chat or email.</p><br><br></li><li><p>Respond promptly to customer inquiries.</p><br><br></li><li><p>Educating clients, explaining procedures, answering questions and providing knowledgeable answers.</p><br><br></li><li><p>Determines availability and comparing prices.</p><br><br></li><li><p>Maintains and improves quality results by adhering to standards and guidelines.</p><br><br></li><li><p>Establishing policies by accessing and verifying client information.</p><br><br></li><li><p>Maintains contact center environment and database.</p><br><br></li><li><p>Follow up on clients where necessary.</p><br><br></li><li><p>Following communication “scripts” when handling different topics.</p><br><br></li><li><p>Identifying clients’ needs, clarify information, research every issue and provide solutions and/or alternatives.</p><br><br></li><li><p>Obtain and evaluate all relevant information to handle travel requests efficiently.</p><br><br></li><li><p>Increase the customer satisfaction and enhance the customer experience.</p><br><br></li><li><p>Handle and resolve customer complaints.</p><br><br></li><li><p>Meeting required targets.</p><br><br></li><li><p>Any other duties related to the job</p><br><br></li></ul><p><strong>Requirements:</strong></p><br><br><ul><li><p>Fluency in English at a B2 level.</p><br><br></li><li><p>No previous work experience welcomed!</p><br><br></li><li><p>Awareness and experience in the travel industry.</p><br><br></li><li><p>Only graduates will be considered for the position.</p><br><br></li><li><p>Strong communication skills are a must-have for this role.</p><br><br></li><li><p>Military service completion or exemption is necessary.</p><br><br></li><li><p>The candidate should be flexible with rotational shifts and days off.</p><br><br></li><li><p>Must be flexible with night and overnight shifts.</p><br><br></li><li><p>The job requires working in an onsite setting.</p><br><br></li></ul><p><strong>You also have:</strong></p><br><br><p>UG : Any Graduate in Any Specialization; IATA certification would be an added advantage</p><br><br><p><strong>What you get?</strong></p><br><br><p>At Wego, we pride ourselves on having created an open, flat and collaborative environment where ideas are heard and talent is nurtured. As a team member in Wego, you’ll have the opportunity to improve the lives of millions of users who use our travel app every day. You’ll work in cross-functional teams with a diverse group of individuals from 7 different countries, across 7 offices and time zones.</p><br><br><p>Our flat structure means that budding fresh graduates work inclusively alongside seasoned industry veterans, combining fresh and audacious ideas with tried and tested methods, to solve complex challenges in the world of travel technology.</p><br><br><p>You’ll be surrounded by many fun and friendly individuals who will help you grow both professionally and personally.</p><br><br><p>Most importantly, you’ll be able to join us on our exciting mission to build the best travel technology company in the world.</p><br><br><p><strong>What more do you get?</strong></p><br><br><ul><li><p>Medical insurance coverage</p><br><br></li><li><p>Well stocked pantry</p><br><br></li><li><p>Regular social events like team lunches, office parties and Fun Friday</p><br><br></li></ul><p>You think you know someone who would be a superstar on this role? Go ahead and share the link!</p><br><br> <br><br> </div>

<strong>About The Job<br><br></strong>We are looking for passionate and driven Front Office Agent who are eager to ensure top notch service to customers in our Cairo office. If you have worked in a similar role for more than a year and you are interested in working in the travel industry this could be the perfect role for you!<br><br><strong>Responsibilities:<br><br></strong><ul><li>Dealing directly with customers either through phone, live chat or email.</li><li>Respond promptly to customer inquiries.</li><li>Educating clients, explaining procedures, answering questions and providing knowledgeable answers.</li><li>Determines availability and comparing prices.</li><li>Maintains and improves quality results by adhering to standards and guidelines.</li><li>Establishing policies by accessing and verifying client information.</li><li>Maintains contact center environment and database.</li><li>Follow up on clients where necessary.</li><li>Following communication “scripts” when handling different topics.</li><li>Identifying clients’ needs, clarify information, research every issue and provide solutions and/or alternatives.</li><li>Obtain and evaluate all relevant information to handle travel requests efficiently.</li><li>Increase the customer satisfaction and enhance the customer experience.</li><li>Handle and resolve customer complaints.</li><li>Meeting required targets.</li><li>Any other duties related to the job<br><br></li></ul><strong>Requirements:<br><br></strong><ul><li>Fluency in English at a B2 level.</li><li>No previous work experience welcomed!</li><li>Awareness and experience in the travel industry.</li><li>Only graduates will be considered for the position.</li><li>Strong communication skills are a must-have for this role.</li><li>Military service completion or exemption is necessary.</li><li>The candidate should be flexible with rotational shifts and days off.</li><li>Must be flexible with night and overnight shifts.</li><li>The job requires working in an onsite setting.<br><br></li></ul><strong>You also have:<br><br></strong>UG : Any Graduate in Any Specialization; IATA certification would be an added advantage<br><br><strong>What you get?<br><br></strong>At Wego, we pride ourselves on having created an open, flat and collaborative environment where ideas are heard and talent is nurtured. As a team member in Wego, you’ll have the opportunity to improve the lives of millions of users who use our travel app every day. You’ll work in cross-functional teams with a diverse group of individuals from 7 different countries, across 7 offices and time zones.<br><br>Our flat structure means that budding fresh graduates work inclusively alongside seasoned industry veterans, combining fresh and audacious ideas with tried and tested methods, to solve complex challenges in the world of travel technology.<br><br>You’ll be surrounded by many fun and friendly individuals who will help you grow both professionally and personally.<br><br>Most importantly, you’ll be able to join us on our exciting mission to build the best travel technology company in the world.<br><br><strong>What more do you get?<br><br></strong><ul><li>Medical insurance coverage</li><li>Well stocked pantry</li><li>Regular social events like team lunches, office parties and Fun Friday<br><br></li></ul>You think you know someone who would be a superstar on this role? Go ahead and share the link!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Description</strong><br>The Chief Accountant is responsible for overseeing the day-to-day accounting operations of the hotel, ensuring accurate financial reporting, maintaining strong internal controls, and supporting compliance with Hilton policies, local regulations, and accounting standards. The role assists the Director of Finance in safeguarding hotel assets, maximizing profitability, and delivering timely and accurate financial information to management.<br>The Chief Accountant leads the accounting team and ensures the efficient management of general ledger activities, month-end closing, balance sheet reconciliations, tax compliance, audits, cash management, and financial controls.<br><strong>Responsibilities</strong><br><strong>Financial Reporting &amp; Accounting</strong><br><ul><li>Manage and supervise all accounting activities within the hotel.</li><li>Ensure the accuracy and integrity of financial records and accounting transactions.</li><li>Prepare and review monthly financial statements and supporting schedules.</li><li>Coordinate month-end and year-end closing processes according to Hilton standards and reporting timelines.</li><li>Review journal entries, accruals, prepayments, and account reconciliations.</li><li>Maintain the General Ledger and ensure all transactions are properly recorded.</li></ul><br><strong>Internal Controls &amp; Compliance</strong><br><ul><li>Ensure compliance with Hilton policies, corporate accounting procedures, and local statutory requirements.</li><li>Maintain a strong internal control environment to safeguard company assets.</li><li>Monitor compliance with financial policies, delegation of authority, and approval processes.</li><li>Lead balance sheet reviews and ensure timely resolution of outstanding items.</li><li>Support implementation and continuous improvement of financial controls.</li></ul><br><strong>Audit &amp; Tax Management</strong><br><ul><li>Coordinate internal, external, and corporate audits.</li><li>Prepare audit schedules and ensure timely resolution of audit findings.</li><li>Lead the preparation and review of monthly financial statements, ensuring accuracy in cash receipt coding and supporting internal audits for transparency and compliance.</li><li>Ensure compliance with local tax regulations, including VAT, withholding tax, payroll taxes, and other statutory filings.</li><li>Liaise with external auditors, tax consultants, and government authorities as required.</li></ul><br><strong>Cash &amp; Treasury Management</strong><br><ul><li>Oversee cash management processes and hotel banking activities.</li><li>Monitor cash flow and ensure adequate working capital availability.</li><li>Review bank reconciliations and investigate discrepancies.</li><li>Ensure proper controls over cash handling and payment processes.</li></ul><br><strong>Accounts Management</strong><br><ul><li>Supervise Accounts Payable, Accounts Receivable, General Cashier, and Income Audit functions.</li><li>Monitor aging reports and ensure timely collection of receivables.</li><li>Review supplier payments and maintain positive vendor relationships.</li><li>Ensure accurate revenue recording and reconciliation of operational systems.</li></ul><br><strong>Team Leadership</strong><br><ul><li>Lead, coach, and develop the accounting team to achieve departmental objectives.</li><li>Conduct performance evaluations and support employee development plans.</li><li>Foster a culture of accountability, integrity, and continuous improvement.</li><li>Ensure cross-training and succession planning within the finance department.</li></ul><br><strong>Business Partnership</strong><br><ul><li>Support the Director of Finance in budgeting, forecasting, and financial analysis.</li><li>Provide financial insights and recommendations to operational departments.</li><li>Participate in management meetings and contribute to business decision-making.</li><li>Assist in identifying opportunities to improve profitability and operational efficiency.</li></ul><br><strong>Qualifications</strong><br><strong>Education</strong><br>Bachelor's degree in accounting, Finance, Commerce, or a related field.<br><strong>Experience</strong><br>Minimum 5-7 years of progressive accounting experience.<br>At least 2-3 years in a supervisory or managerial accounting role within the hospitality industry.<br>Previous experience with Hilton systems and procedures is an advantage.<br><strong>Technical Skills</strong><br>Strong knowledge of hospitality accounting principles and financial controls.<br>Experience with hotel financial systems (Oracle, SunSystems, SAP, PeopleSoft, or similar).<br>Advanced proficiency in Microsoft Excel and financial reporting tools.<br>Knowledge of local tax regulations and statutory reporting requirements.<br>Strong analytical and problem-solving skills.<br> </div>