Program Officer Jobs - Alexandria Egypt
254 Jobs Found
<ul><li>Driving aggressive sales growth and ensuring timely financial collections to maintain healthy cash flow expanding.</li><li>Identifying and onboarding new partners to ensure comprehensive geographic and demographic market penetration.</li><li>Staying abreast of market dynamics, competitive offerings, and emerging trends to inform strategic decisions.</li><li>Deliver monthly and quarterly volume, revenue, and distribution targets in the assigned area.</li><li>Build strong relationships with key wholesale customers and support the Wholesale Sales Manager in managing distributors.</li><li>Resolve customer complaints and support the smooth order-to-delivery process.</li><li>Collect and validate daily sales data from the team; prepare daily and weekly performance reports.</li><li>Identify and onboard new customers in under-covered areas.</li></ul><p>Coordinate with logistics and warehouse teams to secure timely product availability.</p>
<ul><li><p>Supervise daily site construction activities and monitor work progress.</p></li><li><p>Ensure all work is executed according to project drawings, specifications, and applicable standards.</p></li><li><p>Coordinate with subcontractors, consultants, and project stakeholders.</p></li><li><p>Inspect materials and workmanship to ensure compliance with quality requirements.</p></li><li><p>Prepare daily and weekly progress reports.</p></li><li><p>Monitor project schedules and identify potential delays.</p></li><li><p>Conduct quantity take-offs and verify completed work.</p></li><li><p>Ensure compliance with health, safety, and environmental (HSE) regulations.</p></li><li><p>Resolve technical issues on site and report major concerns to the Project Manager.</p></li><li><p>Participate in site meetings and maintain proper project documentation.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Civil Engineering.</p></li><li><p>2–3 years of experience in site construction..</p></li></ul><ul><li><p>Strong communication, problem-solving, and organizational skills.</p></li><li><p>Ability to work under pressure and manage multiple tasks effectively.</p></li></ul><p></p>
<ul><li>Sales & Marketing Manager – Rokital for aluminum fabrication</li><li>We are hiring Sales & Marketing Managers for Cairo, Alexandria, and North Coast to lead business development and marketing activities in the aluminum sector. The role is focused on increasing sales, generating new projects, and expanding the company’s presence in the market.</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Develop and execute sales and marketing strategies.</li><li>Generate new leads and secure projects.</li><li>Promote aluminum systems, windows, doors, curtain wall, and façade solutions.</li><li>Build strong relationships with consultants, contractors, developers, and clients.</li><li>Prepare offers, company profiles, presentations, and portfolios.</li><li>Study market trends, competitors, and new opportunities.</li><li>Coordinate with technical office and production teams.</li><li>Achieve monthly and annual targets.</li></ul><p><strong>Benefits:</strong><br>This position offers a fixed monthly salary in addition to a commission-based incentive structure.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>A Pioneer Industrial Company in Alexandria Egypt is looking for a Senior IT Specialist with Minimum 7 years Experience working at high-capacity companies who goes beyond traditional help-desk management. Maintain all facilities related to Technology support (Software & Hardware). The candidate MUST be Collaborative and Supportive for his Colleagues, dedicating his time to serve and keep the workplace maintained properly. Core Responsibilities Cybersecurity & Resilience: Implement a Zero-Trust Architecture . ERP & OT Integration: Oversee the optimization of our ERP (SAP Specifically) to ensure it talks directly to all company s department Infrastructure Scalability: Manage the transition to Hybrid Cloud/Edge Computing, enabling AI-driven predictive maintenance for our teams. Strategic Vendor Management: Negotiate and manage the hardware vendors, and software providers to ensure 99.9% system availability.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><b>Education</b>: Bachelor s degree in Computer Science, IT, or related Engineering or Relative Experience</li><li><b>Experience</b>: 7+ years in IT, with at least 3 years in a manufacturing or heavy industrial environment.</li><li><b>Systems</b>: Deep knowledge of Firewall management, SD-WAN, and SQL Database administration.</li><li><b>Leadership Profile</b>: The "Manager" Mindset: We need a leader who prioritizes team requirements and strategic planning over individual troubleshooting.</li><li><b>Communication</b>: Ability to translate complex digital risks into clear business impacts for the executive leadership team.</li><li><b>Professional Presence</b>: We value high-level professional standards. We expect a candidate who leads with authority and maintains formal communication protocols.</li></ul><p></p></section>
<p><strong>Unleash Your Leadership in Production Management!</strong> Are you a visionary leader with a passion for precision and a proven track record in manufacturing excellence? We are seeking an exceptional <strong>Production Manager</strong> to join our dynamic team in <strong>Alexandria, Egypt</strong>. This is an incredible opportunity to drive the success of our engineering and construction projects, specializing in high-quality furniture and intricate wooden work. If you're ready to make a significant impact and shape the future of our production capabilities, we want to hear from you!</p><p><strong>Overview:</strong> As our Production Manager, you will be the cornerstone of our manufacturing operations, ensuring seamless execution from concept to completion. You will lead a dedicated team, champion efficiency, and uphold the highest standards of craftsmanship, particularly in the realms of furniture and bespoke wooden work within the construction and interior design sectors. This on-site, full-time role offers the chance to immerse yourself in a vibrant and challenging environment.</p><p><strong>Responsibilities:</strong></p><ul><li><strong>Lead and inspire</strong> production teams to achieve ambitious targets, fostering a culture of excellence and continuous improvement.</li><li><strong>Oversee the entire production lifecycle</strong> for furniture and wooden work projects, ensuring adherence to interior design specifications and quality standards.</li><li><strong>Strategically plan and optimize</strong> production schedules, resource allocation, and workflow to maximize efficiency and meet deadlines.</li><li><strong>Implement and enforce</strong> rigorous quality control measures to guarantee superior product output.</li><li><strong>Manage budgets and resources</strong> effectively, identifying cost-saving opportunities without compromising quality.</li><li><strong>Collaborate closely</strong> with design, engineering, and project management teams to translate concepts into tangible, high-quality products.</li><li><strong>Ensure strict compliance</strong> with all safety regulations and operational procedures within the production facility.</li><li><strong>Drive innovation</strong> in manufacturing processes and material utilization, especially concerning furniture and wooden components.</li></ul><p><strong>Skills & Technologies:</strong> This role demands a strong foundation in <strong>furniture production</strong>, <strong>wooden work</strong>, and a keen understanding of <strong>interior design principles</strong>. You will leverage your expertise in <strong>project management</strong>, <strong>quality control</strong>, and <strong>resource allocation</strong> to lead successful projects. Experience with <strong>lean manufacturing</strong> methodologies and relevant software like <strong>AutoCAD</strong> is highly valued.</p><p><strong>Growth Opportunities:</strong> This position is designed for a seasoned professional looking to elevate their career. You will have the autonomy to implement innovative strategies, mentor a talented team, and directly influence the company's production capabilities and market presence. We are committed to fostering your professional development and offering pathways for advancement within our growing organization.</p><p><strong>Team & Culture:</strong> Join a collaborative and supportive team that values expertise, dedication, and creative problem-solving. We pride ourselves on a culture of respect, hard work, and a shared commitment to delivering exceptional results in the demanding world of engineering and construction. Your leadership will be instrumental in shaping our production team's success.</p><p><strong>Impact:</strong> Your contributions will be pivotal in enhancing our reputation for quality and efficiency. By optimizing our production processes and ensuring the superior craftsmanship of our furniture and wooden elements, you will directly contribute to the successful delivery of landmark projects and the overall growth of our enterprise.</p>
<p>The Sales Manager is responsible for leading and managing all sales activities , driving revenue growth, expanding market share, and ensuring strong execution of commercial strategies within the home appliances sector.<br><br><strong>Key Responsibilities<br></strong></p><ul><li><p>Develop and implement sales strategies in alignment with the overall commercial plan.</p></li><li><p>Lead, coach, and manage Area Sales Managers, District Managers, and Sales Representatives.</p></li><li><p>Build and maintain strong relationships with key distributors, dealers, and trade partners.</p></li><li><p>Monitor market dynamics, competitor pricing, promotions, and product launches.</p></li><li><p>Ensure effective trade coverage, distribution expansion, and optimal stock availability.</p></li><li><p>Collaborate closely with Marketing, Supply Chain, Finance, and After-Sales teams to ensure operational excellence.</p></li><li><p>Review sales performance, forecasts, and budgets; take corrective actions needed.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Minimum<strong> 20 years of experienc</strong>e in sales, preferably within <strong>Home Appliances / Consumer Electronics</strong></p></li><li><p>Proven experience in senior sales management roles</p></li></ul><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li>Ensure that client's customers are satisfied with our client's services and resolve escalated issues</li> <li>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals</li> <li>Evaluate our client's customer needs and propose potential solutions</li> <li>Be a single contact for our client's customer</li> <li>Use data to fix customer concerns/roadblocks prohibiting satisfaction</li> <li>Manage external competitive pressures and handle objections</li> <li>Work with multiple partners, building relationships with decision-makers at all levels</li> <li>Manage sales territory and achieving monthly quotas</li> <li>Negotiate in tough situations</li> <li>Identify risk and barriers to success; develop contingency plans</li> <li>Identify opportunities for additional product or service sales</li> <li>Use data to help influence buying/renewal process</li> <li>Work with a team and report directly to a Sales Manager</li> </ul>",</div></section>
<h3><strong>Junior Accountant </strong></h3><p><strong>Experience:</strong> 1–2 years</p><p><strong>Job Description:</strong></p><ul><li><p>Record and maintain daily financial transactions and accounting entries.</p></li><li><p>Prepare invoices, receipts, and basic financial reports.</p></li><li><p>Handle accounts payable and receivable.</p></li><li><p>Assist with bank reconciliations and monthly closing activities.</p></li><li><p>Monitor expenses, purchases, and agricultural production costs.</p></li><li><p>Maintain accurate accounting records and supporting documents.</p></li><li><p>Assist the Finance Manager/Chief Accountant with daily accounting tasks.</p></li><li><p>Ensure compliance with company accounting policies and procedures.<br><br><strong>The position requires working 6 days per week with one day off.</strong><br></p></li></ul><p><strong>Requirements:</strong></p><ul><li><p>Bachelor’s degree in Accounting, Finance, or a related field.</p></li><li><p>1–2 years of relevant accounting experience, preferably in agriculture or FMCG.</p></li><li><p>Good knowledge of MS Excel and accounting software.</p></li><li><p>Good attention to detail and organizational skills.</p></li></ul><p><br><strong>Benifits:</strong><br>Social and Medical insurance<br>Accommodation provided<br></p><p><strong>Requirements</strong></p><ul><li><p>Males <br></p></li><li><p>willing to relocate<br></p></li><li><p>1 to 2 years of experience</p></li></ul><p></p>
<p>The Finance & Insurance Manager is responsible for managing all vehicle financing and insurance activities, developing relationships with banks and insurance companies, maximizing finance and insurance product penetration, ensuring compliance with dealership policies, and delivering an exceptional customer experience.</p><h2> </h2><h2>Qualifications</h2><p> </p><ul><li>Bachelor's degree in Finance, Business Administration, Accounting, or a related field.</li><li>Minimum 3 years of experience in Finance & Insurance, Automotive Finance, Banking, or Leasing.</li><li>Automotive dealership experience is highly preferred.</li><li>Strong knowledge of vehicle financing and insurance products.</li><li>Excellent negotiation and relationship management skills.</li><li>Strong analytical and reporting abilities.</li><li>Excellent communication and presentation skills.</li><li>Proficiency in Microsoft Excel and reporting tools.</li><li>Good command of English.</li></ul><h2> </h2><h2>Key Performance Indicators (KPIs)</h2><p> </p><ul><li>Finance Penetration Rate (%)</li><li>Insurance Penetration Rate (%)</li><li>Finance Gross Profit</li><li>Insurance Gross Profit</li><li>Customer Satisfaction Score (CSI)</li><li>Approval Conversion Rate</li><li>Average Processing Time</li><li>Total F&I Revenue per Vehicle Sold</li></ul>
<p><strong> Job Title: </strong>Office Administration </p><p><strong> Location:</strong> Alexandria - Elite Hospital Branch </p><p><strong> Reporting:</strong> Branch Manager</p><p> </p><p> </p><ul><li>Greeting and attending to visitors at the front desk</li><li>Provide basic and accurate information in-person and via phone/email</li><li>Accurate patients’ data entry into our clinic management system</li><li>Time keeping and proper schedule management. Contact patients in case of delay</li><li>Schedule follow up appointments & next visit action</li><li>Professionally assist both staff and patients to ensure smooth work flow</li><li>Maintain office security by following safety procedures and controlling access via the reception desk</li><li>Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)</li><li>Order front office supplies and keep inventory of stock</li><li>Perform other clerical receptionist duties such as filing, scanning, photocopying, transcribing and faxing</li><li>Keep updated records of office sales & expenses</li></ul>
<p><strong>Mena Group</strong> is hiring an <strong>Accounting Manager</strong> to join our team in <strong>Alexandria</strong>.</p><h4>Main Purpose</h4><p>To manage the organization's accounting functions by supervising daily financial operations, preparing accurate financial reports, ensuring compliance with accounting standards and regulations, and supporting strategic decision-making through financial analysis and controls.</p><h4>Responsibilities</h4><ul><li>Manage and oversee daily accounting operations and financial activities.</li><li>Supervise the accounting team and ensure efficient workflow and performance.</li><li>Prepare accurate monthly, quarterly, and annual financial reports.</li><li>Ensure compliance with accounting standards, financial regulations, and company policies.</li><li>Review and monitor general ledger activities, reconciliations, and closing processes.</li><li>Support budgeting, forecasting, and financial planning activities.</li><li>Analyze financial data and provide insights to support business decisions.</li><li>Develop and maintain internal controls to safeguard company assets and ensure financial accuracy.</li><li>Coordinate with auditors and support external and internal audit requirements.</li><li>Identify opportunities to improve accounting processes and financial controls.</li></ul>
<p>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities Provide accurate weekly/ monthly/ quarterly sales forecast Mastery of product knowledge and technical understanding of services to assess client requirements Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage Manage external competitive pressures and handle objections to retain customers or win new customers Manage high volume of customer contacts through phone and email each day majority of communication is outbound Work with your team and management to provide a professional experience during all interactions with customers and prospects Maintain the customer management system (CRM) to ensure all relevant data is captured Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts Work with a team and report directly to a Sales Manager</p><p><strong>Desired Candidate Profile</strong></p><p>CV Required</p>
<p>As a Quality Control Inspector, you'll be reporting to an Operations Manager and working as a part of our Operations team. At QIMA, the role of Operations is to deliver our industry-leading services to our clients while ensuring that all the work is performed to the QIMA standard of quality. Your role in this will be to:</p><ul><li>Check email daily in order to receive inspection documents and guidelines;</li><li>Attend inspections on time and communicate with supplier in a professional way;</li><li>Perform the inspection of the merchandise according with company procedures.</li><li>Supervise the stuffing of the containers according with company procedures;</li><li>Fulfill inspection reports according with company procedures and time lines.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Think you have what it takes? We want someone with:</p><ul><li>Experience in quality management for softline products such as garments / textile / shoes (2 years or more);</li><li>Knowledge of AQL standards, as well as relevant safety and quality regulations;</li><li>Good command of English (spoken and written);</li><li>Great attention to detail and strong professional ethics.</li></ul>
<p>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities Provide accurate weekly/ monthly/ quarterly sales forecast Mastery of product knowledge and technical understanding of services to assess client requirements Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage Manage external competitive pressures and handle objections to retain customers or win new customers Manage high volume of customer contacts through phone and email each day majority of communication is outbound Work with your team and management to provide a professional experience during all interactions with customers and prospects Maintain the customer management system (CRM) to ensure all relevant data is captured Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts Work with a team and report directly to a Sales Manager</p>
<p>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities Provide accurate weekly/ monthly/ quarterly sales forecast Mastery of product knowledge and technical understanding of services to assess client requirements Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage Manage external competitive pressures and handle objections to retain customers or win new customers Manage high volume of customer contacts through phone and email each day majority of communication is outbound Work with your team and management to provide a professional experience during all interactions with customers and prospects Maintain the customer management system (CRM) to ensure all relevant data is captured Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts Work with a team and report directly to a Sales Manager</p>
<p>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities Provide accurate weekly/ monthly/ quarterly sales forecast Mastery of product knowledge and technical understanding of services to assess client requirements Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage Manage external competitive pressures and handle objections to retain customers or win new customers Manage high volume of customer contacts through phone and email each day majority of communication is outbound Work with your team and management to provide a professional experience during all interactions with customers and prospects Maintain the customer management system (CRM) to ensure all relevant data is captured Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts Work with a team and report directly to a Sales Manager</p>
<p><strong>Location:</strong> Borg El Arab, Alexandria<br><strong>Industry:</strong> Plastics Manufacturing</p><h2>About the Role</h2><p>We are looking for an experienced <strong>B2B Sales Manager</strong> to lead and grow our industrial sales activities. The ideal candidate will have a proven track record in B2B sales within the plastics manufacturing or industrial sector, with the ability to develop new business opportunities, strengthen customer relationships, and achieve ambitious sales targets.</p><h2>Key Responsibilities</h2><ul><li><p>Develop and implement B2B sales strategies to achieve business growth and revenue targets.</p></li><li><p>Identify and acquire new industrial customers while maintaining strong relationships with existing accounts.</p></li><li><p>Lead sales negotiations and manage the complete sales cycle from prospecting to closing.</p></li><li><p>Monitor market trends, competitor activities, and customer requirements to identify new opportunities.</p></li><li><p>Collaborate with Production, Planning, Customer Service, and Supply Chain teams to ensure customer satisfaction and timely order fulfillment.</p></li><li><p>Prepare sales forecasts, budgets, and performance reports.</p></li><li><p>Lead, coach, and develop the sales team to maximize performance.</p></li><li><p>Participate in exhibitions, customer visits, and business development activities.</p></li></ul><p></p>
<ul><li>Implements the day to day operations of the cost accounting function from management of unit costs to monthly close and analysis</li><li>Support the Cost Accounting Manager in the transition from the existing cost environment to a new cost system</li><li>Perform the monthly closing activities including preparation of the cost statement along with supporting analysis</li><li>Providing management with reports specifying and comparing factors affecting prices and profitability of products or services.</li><li>Making estimates of new and proposed product costs.</li><li>Develop metrics and tracking system for major cost drivers.</li><li>Monitor and review manufacturing fixed and variable costs.</li><li>Monitor and review material consumptions vs standard BOM.</li><li>Monitor and review other cost elements.</li><li>Investigate, and analyze major cost and yield variances.</li><li>Ensure proper cost allocation for direct and indirect cost.</li><li>Ensure inventory valuation and slow moving/obsolete goods provisions are stated in accordance with company policy.</li><li>Assist FP&A Team in forecast and budget preparation</li></ul><p><br> </p>
<p>The Senior Testing Specialist is responsible for administering and processing Amidest s SAT testing program effectively as per set policies and procedures. The Senior Testing Specialist will support the SAT, PSAT and the Local Registration Programs, with a particular focus on the SAT administration and all logistics related to training sessions; contacting observers and proctors, tracking documents and forms, and updating databases; completing reporting documentation; consistently ensuring that testing quality and security standards are being met; and actively interacting with all SAT stakeholders in a professional and positive manner.</p><p>RESPONSIBILITIES</p><p>Tasks and responsibilities for this position include, but are not limited to, the following:</p><ul><li>Conduct orientation sessions for SAT candidates in-house and outreach</li><li>Monitor and manage the daily duties completion of the SAT Testing Specialist</li><li>Prepare logistics for the SAT exams which include:</li><ul><li>Upload the SAT rosters from the Test Centre Supervisor's website</li><li>Handle the vehicle request for the Test Centre Observers (TCOs) on the test day</li><li>Determine the number of observers needed</li><li>Work on the TCOs list</li><li>Prepare the files for TCOs</li><li>Conduct training sessions for TCOs</li><li>Conduct training sessions for new TCOs</li><li>Work on the TCOs evaluation reports</li><li>Score the quizzes of the TCOs</li><li>Respond to email and phone call inquiries</li><li>Maintain a database of TCOs</li></ul><li>Work efficiently on multiple projects (SAT registration, SAT administration , and Local Registration) and meet all project deadlines and within projected timelines</li><li>Cooperate with various departments and their needs related to SAT. (Customer Service, Exchange and Scholarships, Finance, Human Resources, IT, admin and English Language)</li><li>Perform actively in cross-functional projects and teamwork</li><li>Handle work tasks and responsibilities independently and with minimal supervision</li><li>Develop excellent communication standards with TCOs and TCCs</li><li>Interact and engage with customers (TCOs and TCCs) and their needs</li><li>Handle SAT and local registration candidate complaints in a courteous and prompt manner.</li><li>Ensure that all SAT testing materials are always accurately verified upon their receipt before and after the test administration and maintain test security and integrity</li><li>Handle the SAT test center requests before the exam, on the day of the exam, and after the exam and whenever needed</li><li>Respond promptly to SAT inquiries received from Test Center Observers on the day of the exam</li><li>Assist in responding to Test Center Coordinators calls on the day of the exam</li><li>Monitor and Observe SAT testing centers to ensure that they meet the College Board requirements whenever requested</li><li>Maintain updated records of Test Center Observers evaluation reports.</li><li>Monitor the preparation of score reports for SAT exams, within set timeframes and starts the data entry of the SAT DI score reports</li><li>Monitor the prompt and efficient registration of registered client applications to the local registration service.</li><li>In all activities, take all required security precautions according to set rules and regulations to maintain test and score security</li><li>Maintain accurate monthly statistics for registrations and scores</li><li>Answer testing inquiries and provides information about various testing programs to candidates</li><li>Collaborate in fairs to promote testing products</li><li>Provide backup support for Testing Unit staff during peak hours and staff absence</li><li>Monitor SAT testing filling system, ensuring that it is always updated and easily accessible</li><li>Verify the SAT scores for the admission offices</li><li>Work on the projects annual budget</li><li>Work on the projects business plans throughout the year</li><li>Promote the PSAT exam to schools</li><li>Train and supervise the summer interns</li><li>Process local registration for TOEFL IBT, GRE and GMAT exams</li><li>Prepare and stamp printed TOEFL IBT and GRE score reports</li><li>Other assigned duties upon need</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business Administration or another related field</li><li>Excellent English and Arabic oral and written communication skills</li><li>3-5 years of work experience</li><li>Project Management Skills and ability to meet deadlines</li><li>Strong attention to detail, accurate and excellent organizational skills</li><li>Ability to handle multiple tasks at one time and to work under pressure</li><li>Proficiency in the Microsoft Windows environment, especially Microsoft Word, Excel, and Outlook</li><li>Must be willing to work in afternoons/evenings, when requested to work on Weekends based on SAT exam dates.</li><li>Strong problem-solving skills and planning skills</li><li>Ability to work independently and as part of a team</li><li>Ability to handle complaints and difficult situations</li><li>Preferred: Work experience in testing, customer service, or marketing</li><li>Ability to work within a team environment</li><li>Candidate will be required to take the Prometric certification and pass the certification exam to become a certified test center administrator when needed</li><li>TOEIC score of minimum 800 or equivalent</li></ul>
<p>The Senior Testing Specialist is responsible for administering and processing Amidest s SAT testing program effectively as per set policies and procedures. The Senior Testing Specialist will support the SAT, PSAT and the Local Registration Programs, with a particular focus on the SAT administration and all logistics related to training sessions; contacting observers and proctors, tracking documents and forms, and updating databases; completing reporting documentation; consistently ensuring that testing quality and security standards are being met; and actively interacting with all SAT stakeholders in a professional and positive manner.</p><p>RESPONSIBILITIES</p><p>Tasks and responsibilities for this position include, but are not limited to, the following:</p><ul><li>Conduct orientation sessions for SAT candidates in-house and outreach</li><li>Monitor and manage the daily duties completion of the SAT Testing Specialist</li><li>Prepare logistics for the SAT exams which include:</li><ul><li>Upload the SAT rosters from the Test Centre Supervisor's website</li><li>Handle the vehicle request for the Test Centre Observers (TCOs) on the test day</li><li>Determine the number of observers needed</li><li>Work on the TCOs list</li><li>Prepare the files for TCOs</li><li>Conduct training sessions for TCOs</li><li>Conduct training sessions for new TCOs</li><li>Work on the TCOs evaluation reports</li><li>Score the quizzes of the TCOs</li><li>Respond to email and phone call inquiries</li><li>Maintain a database of TCOs</li></ul><li>Work efficiently on multiple projects (SAT registration, SAT administration , and Local Registration) and meet all project deadlines and within projected timelines</li><li>Cooperate with various departments and their needs related to SAT. (Customer Service, Exchange and Scholarships, Finance, Human Resources, IT, admin and English Language)</li><li>Perform actively in cross-functional projects and teamwork</li><li>Handle work tasks and responsibilities independently and with minimal supervision</li><li>Develop excellent communication standards with TCOs and TCCs</li><li>Interact and engage with customers (TCOs and TCCs) and their needs</li><li>Handle SAT and local registration candidate complaints in a courteous and prompt manner.</li><li>Ensure that all SAT testing materials are always accurately verified upon their receipt before and after the test administration and maintain test security and integrity</li><li>Handle the SAT test center requests before the exam, on the day of the exam, and after the exam and whenever needed</li><li>Respond promptly to SAT inquiries received from Test Center Observers on the day of the exam</li><li>Assist in responding to Test Center Coordinators calls on the day of the exam</li><li>Monitor and Observe SAT testing centers to ensure that they meet the College Board requirements whenever requested</li><li>Maintain updated records of Test Center Observers evaluation reports.</li><li>Monitor the preparation of score reports for SAT exams, within set timeframes and starts the data entry of the SAT DI score reports</li><li>Monitor the prompt and efficient registration of registered client applications to the local registration service.</li><li>In all activities, take all required security precautions according to set rules and regulations to maintain test and score security</li><li>Maintain accurate monthly statistics for registrations and scores</li><li>Answer testing inquiries and provides information about various testing programs to candidates</li><li>Collaborate in fairs to promote testing products</li><li>Provide backup support for Testing Unit staff during peak hours and staff absence</li><li>Monitor SAT testing filling system, ensuring that it is always updated and easily accessible</li><li>Verify the SAT scores for the admission offices</li><li>Work on the projects annual budget</li><li>Work on the projects business plans throughout the year</li><li>Promote the PSAT exam to schools</li><li>Train and supervise the summer interns</li><li>Process local registration for TOEFL IBT, GRE and GMAT exams</li><li>Prepare and stamp printed TOEFL IBT and GRE score reports</li><li>Other assigned duties upon need</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business Administration or another related field</li><li>Excellent English and Arabic oral and written communication skills</li><li>3-5 years of work experience</li><li>Project Management Skills and ability to meet deadlines</li><li>Strong attention to detail, accurate and excellent organizational skills</li><li>Ability to handle multiple tasks at one time and to work under pressure</li><li>Proficiency in the Microsoft Windows environment, especially Microsoft Word, Excel, and Outlook</li><li>Must be willing to work in afternoons/evenings, when requested to work on Weekends based on SAT exam dates.</li><li>Strong problem-solving skills and planning skills</li><li>Ability to work independently and as part of a team</li><li>Ability to handle complaints and difficult situations</li><li>Preferred: Work experience in testing, customer service, or marketing</li><li>Ability to work within a team environment</li><li>Candidate will be required to take the Prometric certification and pass the certification exam to become a certified test center administrator when needed</li><li>TOEIC score of minimum 800 or equivalent</li></ul>