Program Officer Jobs - Alexandria Egypt

<p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications.</p> <p> </p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATION</p> <p>Education: Technical, Trade, or Vocational School Degree.</p> <p>Related Work Experience: 4 to 6 years of related work experience.</p> <p>Supervisory Experience: At least 2 years of supervisory experience.</p> <p>License or Certification: None</p>

الوصف الوظيفي: مسؤول عن تصميم وإعداد المواد البصرية والإعلانية للشركة، بما يتوافق مع الهوية البصرية ويحقق أهداف التسويق والتواصل.المهام والمسؤوليات:تصميم المنشورات والإعلانات الخاصة بالسوشيال ميديا.إعداد التصميمات التسويقية والمطبوعات.الالتزام بالهوية البصرية والألوان والشعار الخاص بالشركة.تعديل وتطوير التصميمات وفقًا لملاحظات الإدارة.تجهيز الملفات للتسليم والنشر بالجودة المطلوبة.<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي</li></ul>

الوصف الوظيفي: مسؤول عن إدارة حسابات الشركة على منصات التواصل الاجتماعي، وإعداد المحتوى ونشره، ومتابعة التفاعل وتحليل الأداء بما يدعم أهداف الشركة التسويقية.المهام والمسؤوليات:إعداد وتنفيذ خطة المحتوى الشهرية.كتابة وتجهيز المحتوى المناسب لكل منصة.إدارة وجدولة المنشورات ومتابعة التعليقات والرسائل.متابعة مؤشرات الأداء وتحليل النتائج.التنسيق مع مصمم الجرافيك لإنتاج المحتوى البصري.متابعة التوجهات الحديثة وتطوير أساليب المحتوى. <p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي</li></ul>

<p>Mid Level Experience Spare Parts Warehouse officer with 2-4 years of Experience is required to join Immediately. </p><p></p><ol><li><p> Specialized only in Spare Parts and heavy equipment </p></li><li><p>ERP System Experience preferred (SAP,ORACL,..etc)</p></li><li><p>Mid Level 2-4 Years Experience Only Spare Parts </p></li><li><p> Preferred location Nearby Borg El Arab, Amria ,Bitash Agami.</p></li><li><p>work location : Factory Borg El Arab - Alexandria Egypt</p></li><li><p>Working days &amp; hours: Saturdays-Thursday 8am to 4 pm</p></li><li><p>Transportation Provided , Social &amp; Medical Insurance</p></li></ol><p></p>

<p>Mid Level Experience Spare Parts Warehouse officer with 2-4 years of Experience is required to join Immediately. </p><p></p><ol><li><p> Specialized only in Spare Parts and heavy equipment </p></li><li><p>ERP System Experience preferred (SAP,ORACL,..etc)</p></li><li><p>Mid Level 2-4 Years Experience Only Spare Parts </p></li><li><p> Preferred location Nearby Borg El Arab, Amria ,Bitash Agami.</p></li><li><p>work location : Factory Borg El Arab - Alexandria Egypt</p></li><li><p>Working days &amp; hours: Saturdays-Thursday 8am to 4 pm</p></li><li><p>Transportation Provided , Social &amp; Medical Insurance</p></li></ol><p></p>

ملخص الوظيفه مسؤول عن تحديد احتياجات العملاء وتقديم حلول مخصصة في مجال الأثاث المكتبي والتصميم الداخلي. يقوم بإعداد الرسومات الفنية باستخدام برنامج AutoCAD، ويدعم عملية البيع بخبرته التصميمية، ويضمن مطابقة مواصفات المنتجات لمتطلبات العملاء.   المسؤوليات: التواصل والمتابعة مع العملاء لفهم احتياجاتهم وتقديم الاستشارات الفنية المناسبة. إجراء المعاينات، وإعداد العروض الفنية، وتسعير المنتجات وفقًا لمتطلبات العملاء. متابعة المشروعات مع العملاء والإدارات الأخرى بدءًا من التنفيذ وحتى التسليم. إجراء متابعات دورية بعد التسليم مع العملاء لضمان رضاهم وخلق فرص بيع جديدة.<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 3</li><li>نظام الورديات: صباحية و مسائية</li><li>المزايا: تأمين صحي، تأمين اجتماعي</li></ul>

الوصف الوظيفي: مسؤول عن استقبال العملاء داخل الفرع، والتعرف على احتياجاتهم، وتقديم المنتجات والخدمات المناسبة، والعمل على تحقيق المستهدفات البيعية وتعزيز رضا العملاء.المهام والمسؤوليات:استقبال العملاء والتعريف بالمنتجات والخدمات المتاحة.تحديد احتياجات العملاء وتقديم الحلول المناسبة.تنفيذ عمليات البيع ومتابعة الطلبات.تحقيق المستهدفات البيعية المحددة.متابعة استفسارات العملاء وبناء علاقات جيدة معهم.إعداد تقارير المبيعات اليومية وتحديث بيانات العملاء.المتطلبات:خبرة سابقة في المبيعات، ويفضل في مجال نشاط الشركة.مهارات جيدة في التواصل والإقناع والتفاوض.القدرة على تحقيق الأهداف البيعية والعمل ضمن فريق.الالتزام والانضباط وحسن التعامل مع العملاء. <p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 4</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي</li></ul>

<p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Managing Housekeeping Operations and Budgets</strong> </p> <p> Ensures knowledge and understanding of OSHA regulations are up to date.</p> <p> Oversees all lost and found procedures.</p> <p> Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.</p> <p> Inventories stock to ensure adequate supplies.</p> <p> Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.</p> <p> Works effectively with the Engineering department on guest room maintenance needs.</p> <p> Understands and complies with loss prevention policies and procedures.</p> <p> Ensures all employees have proper supplies, equipment and uniforms.</p> <p> Assists in supervising an effective inspection program for all guestrooms and public space.</p> <p> Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.</p> <p> Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.</p> <p> Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.</p> <p> </p> <p> <strong>Ensuring Exceptional Customer Service</strong> </p> <p> Handles guest problems and complaints seeking assistance from supervisor as necessary.</p> <p> Assists in the review of comment cards and guest satisfaction results with employees.</p> <p> Sets a positive example for guest relations.</p> <p> </p> <p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p><p><strong>Desired Candidate Profile</strong></p><p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 1 year experience in the housekeeping or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>

<p>Carry out the entry and exit procedures for guests and address any problems they may have during their stay. * Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager. * Carry out the check-in and check-out procedures. * Monitor the VIP, COMP and HOUSE-USE during all stages. * Carry out the foreign currency exchange transactions. * Take over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed. * Enter the cash revenues of the departments into the cash register * Handle guest complaints and ensure that the necessary action is taken (room change, breakdown reports, cleaning complaints etc.). * Continuously monitor the hotel s occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer. * Issue a reminder to rooms that need to check-out and, if an extension is requested, carry out the necessary procedures and inform the Housekeeping Department. * Handle all breakdowns, complaints etc. at the lobby and ensure that the problem is solved. * Take note of guests wakeup call requests. * Forward guest requests to the Guests Relations Department. * Read the log book and identify the jobs that need to be followed-up. * Gather information about all of the events at the hotel. * Has knowledge of the night audit procedures. * Always greet and bid farewell to guests in a friendly manner. * Exchange reports with other departments in full. * Ensure that all official documents are completed in full and in an orderly manner. * Provide full and accurate information to his/her managers. * Take part in the Front Office Department s internal communication meetings and trainings. * Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility. * Knows whom to contact in case of an emergency such as hospitals, taxis, police etc. * Pay maximum attention to representation. Is always careful as his/her attire, conduct and speech represent the facility. * Take part in the Emergency Response Teams. * To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). * To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. * To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. * Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities * Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a high school or vocational diploma. * Experience: At least 2 years of related work experience in the industry. * Foreign Language: Sufficient level of English and Arabic to communicate effectively with guests and employees. * Courses and Training: Theoretical and practical background. * Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). * Skills: Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</p>

<p>Carry out the entry and exit procedures for guests and address any problems they may have during their stay. <br>* Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager. <br>* Carry out the check-in and check-out procedures. <br>* Monitor the VIP, COMP and HOUSE-USE during all stages. <br>* Carry out the foreign currency exchange transactions. <br>* Take over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed. <br>* Enter the cash revenues of the departments into the cash register <br>* Handle guest complaints and ensure that the necessary action is taken (room change, breakdown reports, cleaning complaints etc.). <br>* Continuously monitor the hotel s occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer. <br>* Issue a reminder to rooms that need to check-out and, if an extension is requested, carry out the necessary procedures and inform the Housekeeping Department. <br>* Handle all breakdowns, complaints etc. at the lobby and ensure that the problem is solved. <br>* Take note of guests wakeup call requests. <br>* Forward guest requests to the Guests Relations Department. <br>* Read the log book and identify the jobs that need to be followed-up. <br>* Gather information about all of the events at the hotel. <br>* Has knowledge of the night audit procedures. <br>* Always greet and bid farewell to guests in a friendly manner. <br>* Exchange reports with other departments in full. <br>* Ensure that all official documents are completed in full and in an orderly manner. <br>* Provide full and accurate information to his/her managers. <br>* Take part in the Front Office Department s internal communication meetings and trainings. <br>* Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility. <br>* Knows whom to contact in case of an emergency such as hospitals, taxis, police etc. <br>* Pay maximum attention to representation. Is always careful as his/her attire, conduct and speech represent the facility. <br>* Take part in the Emergency Response Teams. <br>* To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). <br>* To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. <br>* To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. <br>* Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities <br>* Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a high school or vocational diploma. <br>* Experience: At least 2 years of related work experience in the industry. <br>* Foreign Language: Sufficient level of English and Arabic to communicate effectively with guests and employees. <br>* Courses and Training: Theoretical and practical background. <br>* Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). <br>* Skills: Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</p>

<p>Pan Marine Petroleum Services is seeking a motivated Documentation Officer to support our operations by managing documentation processes with accuracy and efficiency.</p><p>Responsibilities:</p><ul><li>Prepare, review, organize, and maintain all logistics and shipping documentation</li><li>Ensure proper filing and archiving of project records on the company s system</li><li>Support project teams by maintaining logistics plans, schedules, permits, and project correspondence</li><li>Ensure client deliverables are submitted within agreed timelines</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelors degree in a relevant filed</li><li>From 1-2 years' experience in in document control, shipping documentation, logistics operations, or maritime services</li><li>Excellent attention to detail</li><li>Strong organizational and record-keeping skills</li><li>Effective communication and coordination abilities</li></ul>

<p>In this role, you’ll be at the forefront of our growth—connecting with clients, delivering tailored insurance solutions, and driving measurable impact in one of the fastest-growing sectors.</p><p><br></p><p> What You’ll Do:</p><p>• Drive sales growth by exceeding assigned targets and contributing to company success.</p><p>• Source and qualify new clients using diverse channels including databases, networks, and referrals.</p><p>• Cultivate and maintain a robust prospect pipeline for consistent lead generation.</p><p>• Conduct consultative, face-to-face client engagements to present insurance solutions.</p><p>• Ensure timely follow-up and documentation for all client interactions.</p><p>• Generate referrals and additional opportunities from client engagements.</p><p>• Make strategic outbound calls to prospective customers to arrange meetings.</p><p>• Represent the company at local events and promotional activities to boost our presence.</p><p>• Prepare and share daily activity and sales reports with your manager.</p><p><br></p><p> What We’re Looking For:</p><p>• Bachelor’s degree in Business, Marketing, Pharmacy, Biotechnology, or related fields.</p><p>• 1-3 years of experience in any field; insurance experience is a plus.</p><p>• Fresh Graduates are welcome to apply. (With internships or Student activities experience). </p><p>• Excellent command of written and spoken English.</p><p>• Strong confidence, goal-driven mindset, and motivation to succeed.</p><p>• Exceptional sales, communication, and negotiation skills.</p><p>• Proven ability to build rapport and close deals.</p><p><br></p><p>✨ What We Offer:</p><p>• Comprehensive training and onboarding program</p><p>• Competitive salary</p><p>• Attractive commission structure</p><p>• Clear career progression opportunities</p><p>• Continuous learning and development</p><p>• A supportive, collaborative work environment</p><p><br></p><p> Ready to elevate your career in Business Development?</p><p><br></p>

<p>In this role, you’ll be at the forefront of our growth—connecting with clients, delivering tailored insurance solutions, and driving measurable impact in one of the fastest-growing sectors.</p><p><br></p><p> What You’ll Do:</p><p>• Drive sales growth by exceeding assigned targets and contributing to company success.</p><p>• Source and qualify new clients using diverse channels including databases, networks, and referrals.</p><p>• Cultivate and maintain a robust prospect pipeline for consistent lead generation.</p><p>• Conduct consultative, face-to-face client engagements to present insurance solutions.</p><p>• Ensure timely follow-up and documentation for all client interactions.</p><p>• Generate referrals and additional opportunities from client engagements.</p><p>• Make strategic outbound calls to prospective customers to arrange meetings.</p><p>• Represent the company at local events and promotional activities to boost our presence.</p><p>• Prepare and share daily activity and sales reports with your manager.</p><p><br></p><p> What We’re Looking For:</p><p>• Bachelor’s degree in Business, Marketing, Pharmacy, Biotechnology, or related fields.</p><p>• 1-3 years of experience in any field; insurance experience is a plus.</p><p>• Fresh Graduates are welcome to apply. (With internships or Student activities experience). </p><p>• Excellent command of written and spoken English.</p><p>• Strong confidence, goal-driven mindset, and motivation to succeed.</p><p>• Exceptional sales, communication, and negotiation skills.</p><p>• Proven ability to build rapport and close deals.</p><p><br></p><p>✨ What We Offer:</p><p>• Comprehensive training and onboarding program</p><p>• Competitive salary</p><p>• Attractive commission structure</p><p>• Clear career progression opportunities</p><p>• Continuous learning and development</p><p>• A supportive, collaborative work environment</p><p><br></p><p> Ready to elevate your career in Business Development?</p><p><br></p>

<p><strong>El Wady Steel</strong> is seeking to hire a <strong>Purchasing Officer</strong> to join our team.</p><p><strong>Requirements:</strong></p><ul><li>Minimum 1 year of experience in purchasing.</li><li>Strong negotiation skills to obtain the best prices from suppliers.</li><li>Ability to identify, source, and evaluate new suppliers.</li><li>Good communication, organizational, and follow-up skills.</li><li>Proficiency in Microsoft Office.</li><li>Seriousness, commitment, and ability to work under pressure.</li></ul><p><strong>Job Responsibilities:</strong></p><ul><li>Process and follow up on purchase requests according to the company's needs.</li><li>Communicate with suppliers and compare quotations.</li><li>Monitor delivery schedules and ensure that supplied items meet the required specifications.</li><li>Prepare and review purchase orders and related documents.</li><li>Follow up on invoices and coordinate with relevant departments.</li></ul><p> <strong>How to Apply:</strong></p><p>Interested candidates are invited to send their CV via:</p><p> <strong>WhatsApp:</strong> 01014434117</p><p> <strong>Email:</strong> nada.abdallah@elwadysteel.com</p><p>Join <strong>El Wady Steel</strong> and become part of our team!</p>

<p><b>JOB SUMMARY</b></p><p><br></p><p>&nbsp;The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.</p><h3>Managing Sales Activities</h3><p>Manages sales efforts for the hotel including local corporate and social catering. Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative. Responds to incoming catering opportunities for the hotel. Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the hotel based on market conditions and hotel needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Designs, develops and sells creative catered events. Maximizes revenue by up-selling packages and creative food and beverage. Manages catering sales revenue and operation budgets, and provides forecasting reports. Develops menus which drive sales. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Participates in and practices daily service basics of the brand. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.</p><h3>Providing Exceptional Customer Service</h3><p>Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction. Executes and supports the company s Customer Service Standards and hotel s Brand Standards. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the hotel s primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Develops a close working relationship with operations to ensure execution of strategies at the hotel level.</p><h3>Additional Responsibilities</h3><p>Performs other duties, as assigned, to meet business needs.</p><p><strong>Desired Candidate Profile</strong></p><h3>CANDIDATE PROFILE</h3><p>Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.</p>

<p>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire.</p><p>Role purpose</p><p>The purpose of this role is to provide essential logistical and administrative support to the Teaching Operations team, ensuring the smooth and efficient running of daily teaching activities. Reporting to the Teaching Operations Manager or Coordinator, the Assistant supports the preparation of teaching spaces, materials and equipment, assists with venue checks and other logistical arrangements, and completes routine administrative tasks such as data entry, filing and document preparation. The role responds to day-to-day operational needs and requests from teaching staff, helping maintain operational readiness and contributing to a high-quality learner and teacher experience. The role works closely with teaching staff and operational colleagues to ensure classrooms, materials, equipment and other resources are ready in advance of classes and that operational tasks are completed accurately and on time. The Assistant supports safeguarding and health &amp; safety procedures through routine checks and reporting, and contributes to a positive, responsive and efficient working environment. The role requires strong attention to detail, responsiveness and a proactive approach to supporting the smooth execution of daily teaching operations.</p><p>Role Accountabilities</p><p>Customer Experience &amp; Service Delivery:</p><ul><li>Receives and responds to customer enquiries, identifying complex issues that require resolution by others and referring them appropriately.</li><li>Recognises the impact of incidents, including child protection incidents, behaviour management issues, complaints, resourcing problems, and logistical or technical difficulties, and proactively alerts the Team Leader to concerns that may affect service delivery or customer experience.</li><li>Monitors the movement of Young Learner students during classes, ensuring they remain safe and on the premises, and escalates concerns to the Academic Team.</li><li>Delivers administrative and customer services in line with agreed corporate procedures to maximise quality, continuity and efficiency.</li><li>Provides logistical support for the organisation and delivery of teaching, registration, and other internal and external activities and events, including setting up classrooms in accordance with British Council standards and rearranging furniture and layouts with contracted staff.</li><li>Proactively communicates and liaises with internal and external stakeholders to ensure effective coordination and delivery of services and activities.</li></ul><p>Administration, Facilities &amp; Operational Support:</p><ul><li>Supports day-to-day operational and administrative requirements, including clerical work, filing, scanning, archiving, document and database updates, and maintaining accurate records relating to the work area.</li><li>Supervises administrative and logistical services and assists the Marketing Officer with maintaining records of promotional materials.</li><li>Ensures classroom IWBs are functioning correctly by carrying out basic troubleshooting and escalating technical issues to the IT Technician as required.</li><li>Reports premises and equipment maintenance issues to the Business Operations team.</li><li>Monitors small-scale resources, cash and stock in line with established procedures, ensuring equipment and materials are available and ready for use when required.</li><li>Monitors the cleanliness of the British Council building, ensuring classrooms and public areas meet British Council standards, particularly during class changeovers and after-hours support, and reports service provider issues to the Business Operations team.</li><li>Acts as the point of contact for deliveries to the Teaching Centre.</li></ul><p>Planning, Suppliers &amp; Self-Management:</p><ul><li>Plans and prioritises own work activities, responding to changing requirements to ensure effective delivery of responsibilities across daily and weekly time horizons.</li><li>Coordinates external contractors and suppliers to complete straightforward, time-limited activities in line with established procedures, monitoring completion against agreed quality and time standards to ensure efficient service delivery.</li><li>Supports effective coordination of suppliers and services and maintains operational readiness by ensuring agreed activities, resources and logistical requirements are completed accurately and on time.</li></ul><p>Qualification and Experience Essentials</p><ul><li>High School Certificate</li><li>University Graduate or Diploma in any field</li><li>Minimum of 1 year of full-time work experience</li></ul><p>Desirable</p><ul><li>Experience of working in an educational institution</li></ul><p>Important information</p><ul><li>British Council Pay band: 2</li><li>Contract type: FTC</li><li>Location: Egypt</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High School Certificate</li><li>University Graduate or Diploma in any field</li><li>Minimum of 1 year of full-time work experience</li><li>Experience of working in an educational institution</li></ul>

<p>We are seeking an enthusiastic and strategic Assistant Director of People &amp; Culture to join our team in Swissotel Resort El Qusier, Egypt. In this pivotal role, you will partner with senior leadership to develop, implement, and oversee comprehensive people strategies that drive organizational success, foster colleague engagement, and ensure full compliance with local and international employment regulations. As a collaborative leader with strong analytical capabilities, you will champion our culture of inclusivity, support, and continuous improvement while managing the day-to-day operations of our People &amp; Culture department. Collaborate with senior leadership to align people and culture initiatives with organizational goals, staffing strategies, and talent retention objectives Plan, develop, coordinate, and implement HR policies, processes, training programs, and engagement initiatives that support organizational mission and strategic priorities Administer and oversee key People &amp; Culture programs including compensation and benefits, performance management, talent development, recognition initiatives, occupational health and safety, and compliance matters Identify staffing and recruiting needs; develop and execute best practices for talent acquisition, onboarding, and retention Conduct thorough research and analysis of organizational trends, metrics, and data from HRIS or talent management systems to inform strategic decision-making Monitor and ensure organizational compliance with Egyptian employment laws, international labor standards, and recommended best practices; proactively review and modify policies to maintain compliance Manage the People &amp; Culture budget effectively, including benefits administration, labor and salary reporting, and cost-effective program planning Build authentic relationships with colleagues and leaders, demonstrating empathy and understanding while supporting their professional development and well-being Assist departmental leaders and senior managers in developing action plans to address colleague feedback and organizational challenges Facilitate administration of leave of absence, disability claims, and other statutory requirements in accordance with local legislation Communicate clearly with all colleagues regarding benefit eligibility, enrollment, and program participation Demonstrate resilience and decisiveness when managing complex HR matters, escalated situations, and sensitive confidential information Support leaders in understanding and implementing any applicable collective bargaining agreements Perform additional duties as assigned to support organizational objectives</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Experience &amp; Education:</strong> Minimum 4 years of professional experience in a Human Resources leadership or management capacity Bachelor's degree in Human Resources Management, Business Management, Organizational Development, or a related field Demonstrated experience working in hospitality, international business, or similar customer-focused industries Solid understanding of Egyptian employment laws and international labor regulations Experience managing HR functions in both unionized and non-unionized environments</p><p><strong>Required Skills &amp; Competencies:</strong> Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Familiarity with HRIS software platforms and talent management systems Exceptional analytical and data interpretation skills with ability to translate metrics into actionable insights Strong problem-solving, strategic thinking, and decision-making capabilities Excellent conflict-resolution and mediation skills with high emotional intelligence Outstanding written and verbal communication skills with ability to present to diverse audiences Demonstrated ability to manage multiple priorities, work under pressure, and maintain attention to detail Strong financial acumen with understanding of budgeting, cost analysis, and financial planning Project management and change management experience Ability to maintain confidentiality and exercise sound judgment with sensitive information Collaborative and inclusive leadership style with genuine passion for supporting colleague development</p><p><strong>Preferred Qualifications:</strong> Experience in international or multicultural HR environments Knowledge of compensation and benefits administration Experience with performance management systems and talent development programs Familiarity with occupational health and safety compliance frameworks</p>

<p> <strong>Job objective :</strong> </p> <p>The Center Operations Manager (OM) has the overall accountability on the technical operations within the Donation Center (DC) that include the full donation process from registration to post-donation follow up thus; he is responsible to ensure that all daily operations run in accordance with the relevant policies and procedures through the implementation of competent quality control measures &amp; staff training program, ensure the donor safety and satisfaction, optimize the whole operations related to the DC including financial, marketing, administrative, quality, personnel, systems, supplies, equipment and other infrastructure acility-related controls as well as achieving centers KPIs and targets in coordination with the Center Manager.</p> <p> <strong>Key responsibility :</strong> </p> <p> <strong>People Management &amp; development</strong> </p> <p>- Manage a team of Donor Center Technicians, Phlebotomists, Plasma processors, Training coordinator and supervise other center employees as delegated from CM or Plasma Operations &amp; Medical Director.</p> <p>- Establish a work environment that foster operational excellence.</p> <p>- Ensure all employees are properly, timely, and efficiently trained on the relevant technical areas.</p> <p>- Provide regular feedback and coaching for hisher employees.</p> <p>- Manage employees to the highest standards of ethics and integrity.</p> <p>- Develop &amp; retain talents, through regular meetings, goal check-ins, development plans, etc. - Administer regular check-ins and year-end performance review &amp; development plans, etc.</p> <p>- Assist in management of the recruiting process for direct reports.</p> <p>- Support and conduct teams trainings for direct reports.</p> <p>- Leading the periodic operational meetings.</p> <p>-Serve as subject matter expert for operational-related policies and procedures, Plasma Donation System and Plasma Payment System.</p> <p>- Provide periodic reports to CM &amp; Plasma Operations and Medical Director about the operations performance, identified gaps and enhancement plans.</p> <p> <strong>Operations management :</strong> </p> <p>- Supervise the donation operations within the center.</p> <p>- Monitor donor recruitment and retention, ensure efficient donor flow, and implement donor retention improvement and corrective action plans.</p> <p>- Monitor net yields and implement improvement plans.</p> <p>- Perform analysis of related data to promote efficient operations.</p> <p>- Proactive operational processes enhancement and risk management.</p> <p>- Resolve related facility issues and manage inquiries for facility information. - Provide leadership to ensure donor retention with high customer service levels.</p> <p>- Provide strategic inputs for marketing plans and provide analytics and insights for optimization.</p> <p>- Oversees product and biohazard waste shipments: Ensures shipments meet regulatory specifications and product release requirements from the donor center; ensures accurate labeling and documentation; and, authorizes final shipment.</p> <p>- Perform a review of the documentation of unsuitable test results and the disposition of the associated results.</p> <p>- Document, investigate, and perform root cause analysis for deviations and customer complaints, specifically in how they relate to the safety of the donor and the quality of the product.</p> <p>- Performs a review of lookback information. Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position.</p> <p>- Ensure the training plan for the center staff is in place according to the business need and implemented on time by the training coordinator. Quality &amp; Compliance:</p> <p>- Ensure that the center is operating with high compliance level to company's policies, procedures and regulations.</p> <p>- Deviation management and CAPA development with timely implementation.</p> <p>- With the center manager, manage centers audit processes, help to resolve any related issues and ensure timely response and closure to audit observations.</p> <p>- Recommend changes and improvements to SOPs.</p> <p>- Work closely with the center quality team to enhance the operational compliance and ensure that the proper risk mitigation plans are in place. Back up for the CM:</p> <p>- Serves as back up to the CM in absence according to pre-determined delegation andor scope of responsibilities.<br> </p> <p> </p> <p> <strong>If the candidate is a physician,</strong> </p> <p>should act as back up for center physician, if not then this following section is not applicable:- Part of the qualification for being a certified Center Operations Manager, is the onboarding and certification on center physician role, serving as backup at any time to fulfilling the business needs:</p> <p>- Donor acceptance and deferral according to the relevant policies and procedures.</p> <p>- Observe and coach the donor center technicians and phlebotomists.</p> <p>- Donor counseling to individuals with unacceptable results,</p> <p>- Management of Donor Adverse Event Reactions and the appropriate level of care.</p> <p>- Timely review of accumulated data to confirm established donor suitability, donor safety, and process enhancement plans.</p> <p>- Recommend changes and updates to the center procedures.</p> <p>- Provide education sessions to the center medical staff as needed.</p> <p>- Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position.</p> <p>- Provide aggregated medical data and insights to the medical director that in turns help in improving the center performance</p> <p> </p><p><strong>Desired Candidate Profile</strong></p><p> <strong>Academic experience :</strong> </p> <p>required Essential:</p> <p>- B.S. degree in the medical field and health-related science (Examples includes but not limited to; Medicine, pharmacy, dentistry, sciences, nursing, etc.).</p> <p>- Minimum 5 years of relevant experience.</p> <p>- Previous supervisory/ people management experience is essential.</p> <p>- Experience in a GxP regulated environment and Quality standards.</p> <p>- Post-Graduate Certification in Quality Assurance, preferrable.<br> </p> <p> </p> <p> <strong>Computing skills :</strong> </p> <p>- Proficiency in all Microsoft Office applications.</p> <p> <strong>Personal skills :</strong> </p> <p>- Leadership.</p> <p>- People management skills.</p> <p>- Emotional intelligence.</p> <p>- Assertiveness &amp; decision-making ability.</p> <p>- Resourcefulness and proactivity.</p> <p>- Strong communication skills.</p> <p>- Critical thinking and problem solving.</p> <p>- Teamwork and collaboration.</p> <p>- Professionalism and strong work ethic.</p> <p>- Excellent customer service.</p> <p>- Organized and able to manage time effectively.</p> <p>- Analytical. - Interpersonal skills.</p> <p>- Ability to work within a highly regulated, labor intensive, fast paced medical environment.</p> <p> <strong>Languages:</strong> </p> <p>Excellent written and spoken English and Arabic.</p>

<p>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire.</p><p>Role purpose</p><p>The purpose of this role is to coordinate and control the end-to-end operational activities required to deliver exam services to institutional (B2O) clients, including schools, universities, ministries, and professional bodies. Sitting within the Operations Planning and Registration function, the role ensures contracted services are delivered accurately, efficiently, and in compliance with British Council policies, processes, SOPs, exam security requirements, and awarding body regulations. Working closely with the B2O Account Support Officer, who is the client s primary contact, the role ensures operational inputs, data, internal workflows, and handovers are completed accurately, on time, and to the required quality, providing the operational backbone for a seamless client experience and consistent, high-quality service. The role performs key operational activities directly and, where services are centralised or hub-delivered, provides oversight, quality assurance, operational assurance, and escalation management across registration, scheduling, billing and credit notes, payment tracking, post-test processing, and other delivery workflows. It manages operational communication with UK Examination Boards for University and Professional Exams and collaborates with Delivery, Planning &amp; Registration, Workforce Resourcing, Finance, and hub teams to ensure operational readiness, seamless exam delivery, continuity, data accuracy, timely process completion, and consistent service quality.</p><p>Main accountabilities</p><p>Service Delivery and Operational Assurance : Coordinates end-to-end operational processes for institutional (B2O) exam services, ensuring accurate, timely, and compliant delivery in line with British Council and awarding body requirements. The role oversees registration, scheduling, pre-test, test-day, and post-test activities, verifies operational readiness across venues, materials, workforce, special arrangements, and data integrity, monitors hub-delivered processes, manages operational communication with UK Examination Boards for university and professional exams, and maintains accurate records to support audit, reporting, and compliance.</p><p>Risk, Compliance and Stakeholder Management: Ensures all B2O operations comply with exam security, safeguarding, data protection, awarding body regulations, SLAs, Standard Operating Procedures (SOPs), and quality standards through regular quality assurance and operational risk management. Working closely with the B2O Account Support Officer and internal teams, including Delivery, Planning &amp; Registration, Workforce Resourcing, Customer Service, Finance, and hub teams, the role coordinates operational readiness, provides timely updates and risk escalations, supports client escalations with accurate operational information, and contributes insights to improve service quality and strengthen institutional partnerships.</p><p>Financial and Operational Leadership: Ensures accurate and timely invoicing, credit notes, payment tracking, and financial adjustments for B2O exam services, either by completing the work directly or overseeing delivery by the Shared Service Centre, while coordinating with Finance to resolve payment issues and supporting cost-effective delivery through accurate operational planning. The role also supports induction, training, and communication for Shared Service Centre teams, provides operational guidance and governance across teams supporting B2O clients, and promotes quality, compliance, and continuous improvement.</p><p>Qualification and Experience</p><p>Essentials</p><ul><li>Degree or equivalent experience.</li><li>Experience coordinating secure, regulated service delivery (e.g. exams, logistics, events)</li><li>Understanding of compliance, safeguarding or screening requirements</li><li>Strong process management and organisational skills</li><li>Ability to work to deadlines in a fast-paced delivery environment</li><li>Experience supervising staff or contractors.</li></ul><p>Desirables</p><ul><li>Lean Six Sigma qualification.</li><li>Knowledge of Teaching or Exams operations</li><li>Experience working with shared services / outsourced delivery teams</li><li>Experience with financial workflow support such as billing or payment tracking.</li></ul><p>Important information</p><ul><li>British Council Pay band: 4</li><li>Location: Egypt</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree or equivalent experience.</li><li>Experience coordinating secure, regulated service delivery (e.g. exams, logistics, events)</li><li>Understanding of compliance, safeguarding or screening requirements</li><li>Strong process management and organisational skills</li><li>Ability to work to deadlines in a fast-paced delivery environment</li><li>Experience supervising staff or contractors.</li><li>Lean Six Sigma qualification.</li><li>Knowledge of Teaching or Exams operations</li><li>Experience working with shared services / outsourced delivery teams</li><li>Experience with financial workflow support such as billing or payment tracking.</li></ul>

<ul><li><p>Conduct Site survey, and collect all the needed data for the engineering design. Listen to customer requirements and understand the requested sequence in order to estimate the engineering and programming period.&nbsp;</p></li><li><p>Report the site survey to the technical office.</p></li><li><p>Responsible to prepare the material list of PLCs.</p></li><li><p>Help in choosing the suitable SCADA development software according to the required application, number of tags, and customer`s requirements</p></li><li><p>Gathering the P&amp;ID, the mimic or drawings provided from the customers to design the various screen.</p></li><li><p>Prepare the price structure (the whole costs for this project including materials list and man power cost and some other factors) and deliver it to the sales department for preparing the proposal.</p></li><li><p>Design the main screens and submit the primary design for approval and then finalize the screens as well as the links of the PLC. Test the PLC program with the SCADA project.</p></li><li><p>Prepare the HMI device and download the application project.</p></li><li><p>Responsible of the PLC and SCADA at the commissioning and start up the system on-site.</p></li><li><p>Configuration, commissioning and start-up of instrumentations, such as flow metering system, level measurements, RTGs, pressure and temperature transmitters.</p></li><li><p>Prepare the final documentation to the client.</p></li><li><p>With co-ordination with the maintenance manager, prepare maintenance schedule and master plane and job reports and certificates.</p></li><li><p>Response promptly and effectively to normal and urgent customer calls referring to the history of the equipment to present for better time management.</p></li><li><p>Maintain a high level of product knowledge and problem solving techniques through attending training sessions, on-site training and self-development.</p></li><li><p>Review the wiring diagram, conduct loop test and troubleshooting.</p></li><li><p>Provide regular progress report, weekly time sheet, and end of work report.</p></li><li><p>Responsible for safety, health and environmental protection of the work site by following policy statement and personal safety guidelines.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Good knowledge of TIA Siemens software for PLC and SCADA.</p></li><li><p>Good background of instrumentation and loop tests.</p></li><li><p>Good time management.</p></li><li><p>Active listening, creative thinking and decision making.</p></li><li><p>The ability to manage pressure and conflicting demands and prioritize tasks and workload.</p></li><li><p>A pleasant, confident and teamwork.</p></li><li><p>Reliability and honesty.</p></li><li><p>Computer skills – Microsoft Office Package.</p></li><li><p>Good language skills especially English.</p></li></ul><p></p>