Program Officer Jobs - Alexandria Egypt
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>Overview</strong> </p> <div>GovCIO is currently hiring for a <strong>Senior Information Systems Security Engineer</strong> to support cybersecurity, compliance, and risk management activities supporting the U.S. Coast Guard (USCG). This role provides high-level engineering, technical execution, and security management to maintain federal security standards, manage vulnerabilities, and ensure mission-critical systems achieve and retain authorization. This position will be located in Alexandria, VA, and will be a hybrid position.</div> <div> </div> <p> <strong>Responsibilities</strong> </p> <div> <div>As a Senior Information Systems Security Engineer, you will serve as a senior technical contributor for the cybersecurity posture, compliance framework, and risk management initiatives. Core responsibilities include:</div> <ul> <li>Support the program s cyber risk reduction and vulnerability mitigation.</li> <li>Performs continuous scanning, patching, and exposure reduction activities.</li> <li>Maintains ATO compliance and strengthens security governance.</li> <li>Expands security automation to improve resilience and consistency.</li> <li>Collaborate with infrastructure and engineering teams to ensure vulnerability mitigation and scanning tools are embedded in design.</li> <li>Evaluate risk and document compliance baselines to strengthen overall system security governance.</li> <li>Participate in technical reviews to continuously analyze and mitigate vulnerabilities across the environment.</li> <li>Support automation implementation and continuous monitoring of security controls within cloud environments.</li> <li>Work with product managers to plan security compliance and prioritize scanning, patching, and risk reduction tasks.</li> <li>Facilitate documentation required to maintain secure interconnections and preserve ATO compliance status.</li> <li>Support Product Teams in preparing for cyber assessments to proactively validate vulnerability mitigation and security posture.</li> </ul> </div> <p> <strong>Qualifications</strong> </p> <p>High School with 9+ years (or commensurate experience)<br> <br> </p> <p> <strong> <span>Required Skills & Experience</span></strong> </p> <ul> <li> <span>Certifications: DoD 8570 IAT Level II or higher (e.g., Security+ CE, CySA+, etc).</span> </li> <li> <div>Experience focused on cyber-risk reduction, vulnerability mitigation, and maintaining compliance frameworks.</div> </li> <li> <div>Demonstrated technical experience performing continuous scanning, risk analysis, and endpoint patching workflows.</div> </li> <li> <div>Working knowledge of risk reduction governance, baseline compliance frameworks, and security automation principles.</div> </li> <li> <div>Ability to collaborate effectively with engineers to translate technical system configurations into risk reduction strategies.</div> </li> </ul> <p> <span>Clearance Level: Must have an active Secret clearance </span> </p> <p> </p> <p> <strong> <span>Preferred Skills & Experience</span></strong> </p> <div> <ul> <li>Prior experience supporting software modernization programs through continuous scanning and automated exposure reduction.</li> <li>Advanced baseline cybersecurity certifications focused on governance and risk mitigation (e.g., CCISO, CISM, CISSP, or GSLC).</li> <li>Strong written communication skills to articulate risk metrics, vulnerability statuses, and compliance posture to leadership.</li> </ul> </div> <p> <strong>Company Overview</strong> </p> <p>GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.<br> <br>But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?</p> <p> </p> <p> <strong> <u>What You Can Expect</u> </strong> </p> <p> </p> <p> <strong>Interview & Hiring Process</strong> </p> <p>If you are selected to move forward through the process, here s what you can expect:</p> <ul> <li>During the Interview Process</li> <ul> <li>Virtual video interview conducted via video with the hiring manager and/or team</li> <li>Camera must be on</li> <li>A valid photo ID must be presented during each interview</li> </ul> </ul> <ul> <li>During the Hiring Process</li> <ul> <li>Enhanced Biometrics ID verification screening</li> <li>Background check, to include:</li> <ul> <li>Criminal history (past 7 years)</li> <li>Verification of your highest level of education</li> <li>Verification of your employment history (past 7 years), based on information provided in your application</li></ul></ul></ul></div></section>
<p>The HSE Section Head is responsible for leading and managing all Health, Safety, and Environmental (HSE) activities across company operations in Alexandria and assigned locations. The role ensures compliance with applicable legal, regulatory, customer, and company HSE requirements while promoting a proactive safety culture that protects employees, contractors, assets, and the environment.</p><p>The position oversees risk management activities, incident investigations, safety inspections, emergency preparedness, environmental compliance, and HSE reporting. The HSE Section Head also leads and develops the HSE team to ensure consistent implementation of HSE standards across transportation, yard operations, workshops, warehouses, project sites, and subcontractor activities.</p><h3>HSE Management & Compliance</h3><ul><li>Develop, implement, and continuously improve HSE policies, procedures, and management systems.</li><li>Ensure compliance with Egyptian HSE regulations, labor laws, transportation regulations, port authority requirements, customer requirements, and company standards.</li><li>Monitor changes in legal and regulatory requirements and ensure timely implementation of necessary actions.</li><li>Maintain all HSE certifications, permits, records, and compliance documentation.</li></ul><h3>Risk Assessment & Incident Management</h3><ul><li>Lead risk assessment activities for transportation operations, yards, workshops, warehouses, maintenance activities, and project sites.</li><li>Ensure appropriate control measures are implemented and regularly reviewed.</li><li>Investigate accidents, incidents, near misses, and unsafe conditions to identify root causes.</li><li>Ensure corrective and preventive actions are implemented, monitored, and closed within agreed timelines.</li><li>Analyze incident trends and recommend preventive measures to reduce operational risks.</li></ul><h3>Safety Inspections & Monitoring</h3><ul><li>Conduct and oversee planned and unannounced HSE inspections across all operational locations.</li><li>Monitor compliance of employees, contractors, drivers, operators, and subcontractors with HSE requirements.</li><li>Ensure inspection findings are documented, communicated, and followed up until closure.</li><li>Monitor HSE officer performance through regular field visits and assignment reviews.</li><li>Rotate HSE personnel across sites and projects to maintain objectivity and strengthen oversight.</li></ul><h3>Training & Safety Culture</h3><ul><li>Develop and implement annual HSE training and awareness plans.</li><li>Organize safety induction programs and specialized training for drivers, forklift operators, maintenance personnel, loading teams, and project staff.</li><li>Conduct toolbox talks, awareness campaigns, and emergency drills.</li><li>Promote a proactive safety culture through employee engagement and continuous communication.</li></ul><h3>Environmental Management & Emergency Preparedness</h3><ul><li>Ensure compliance with environmental regulations and company environmental standards.</li><li>Oversee waste management, hazardous material handling, spill prevention, and environmental protection activities.</li><li>Develop, maintain, and test emergency response plans for fire incidents, medical emergencies, vehicle accidents, fuel spills, and other operational emergencies.</li><li>Coordinate emergency drills and evaluate organizational readiness.</li></ul><h3>HSE Reporting & Performance Management</h3><ul><li>Monitor and analyze HSE performance indicators across all operations.</li><li>Prepare monthly, quarterly, and annual HSE reports for management review.</li><li>Present findings, trends, risks, and improvement recommendations to management.</li><li>Maintain accurate records of incidents, inspections, audits, training activities, corrective actions, and compliance status.</li></ul><h3>Team Leadership</h3><ul><li>Lead, coach, and develop the HSE team to ensure high performance and professional growth.</li><li>Assign responsibilities and monitor team productivity and effectiveness.</li><li>Conduct performance reviews and provide ongoing feedback and support.</li><li>Ensure adequate HSE coverage across all operational locations and projects.</li></ul><h2> </h2>
<p><strong>We are seeking a highly organized and detail-oriented senior finance & accounting officer to manage and support the day-to-day financial and accounting operations of our entities in Egypt and the UAE. The successful candidate will be responsible for maintaining accurate financial records, ensuring regulatory and tax compliance, preparing timely financial reports, and providing management with reliable financial information to support effective decision-making.</strong></p><h3><strong>Key Responsibilities</strong></h3><ul><li><p><strong>Manage day-to-day accounting operations for the Egypt and UAE entities, ensuring accurate and timely recording of all financial transactions.</strong></p></li><li><p><strong>Maintain the General Ledger (GL) and manage Accounts Payable (AP) and Accounts Receivable (AR).</strong></p></li><li><p><strong>Record and review sales, purchases, expenses, payments, receipts, supplier invoices, and supporting documentation.</strong></p></li><li><p><strong>Manage Egyptian electronic invoicing requirements through the Egyptian Tax Authority (ETA) Portal, including the proper use of electronic signatures.</strong></p></li><li><p><strong>Prepare and submit required Egyptian tax filings, including VAT, withholding tax, salaries tax, and social insurance reports within statutory deadlines.</strong></p></li><li><p><strong>Support UAE VAT and corporate tax compliance and coordinate with external auditors and tax advisors in the UAE.</strong></p></li><li><p><strong>Prepare monthly Profit & Loss (P&L) reports by the 15th of the following month and quarterly Statements of Financial Position / Balance Sheets.</strong></p></li><li><p><strong>Support monthly, quarterly, and annual financial closing activities.</strong></p></li><li><p><strong>Prepare the annual budget, monitor actual performance against budget, and perform budget variance analysis.</strong></p></li><li><p><strong>Prepare and update cash flow forecasts to support management planning and decision-making.</strong></p></li><li><p><strong>Manage banking activities for Egypt and the UAE, including payment preparation, transfers, deposits, payment tracking, and bank reconciliations.</strong></p></li><li><p><strong>Prepare monthly payroll, salary payment files, payroll-related tax reports, and social insurance documentation while maintaining strict confidentiality.</strong></p></li><li><p><strong>Follow up on outstanding customer invoices and support timely collections and receivables management.</strong></p></li><li><p><strong>Coordinate with external auditors and tax advisors, prepare supporting schedules and reconciliations, respond to audit queries, and maintain audit-ready financial records.</strong></p></li><li><p><strong>Maintain and update the Fixed Asset Register, including additions, disposals, and periodic verification.</strong></p></li><li><p><strong>Support finance-related administrative activities, including consultant and hiring contracts, procurement documentation, supplier registration forms, HR letters, and maintenance records.</strong></p></li><li><p><strong>Maintain well-organized financial, tax, banking, payroll, contract, and audit documentation.</strong></p></li><li><p><strong>Monitor relevant changes in Egyptian and UAE tax and financial regulations and communicate their potential impact to management.</strong></p></li><li><p><strong>Maintain strict confidentiality and secure control over financial, banking, employee, client, and supplier information.</strong></p></li><li><p><strong>Escalate significant financial, compliance, or internal-control issues to the Managing Director when required</strong></p></li></ul><p></p><p><strong>Requirements</strong></p><h3></h3><h3><strong>Requirements</strong></h3><ul><li><p><strong>Bachelor's degree in accounting, finance, commerce, or a related field.</strong></p></li><li><p><strong>4–7 years of relevant accounting and finance experience, preferably within a service, consulting, research, or professional-services environment.</strong></p></li><li><p><strong>Strong knowledge of Egyptian accounting standards and tax regulations.</strong></p></li><li><p><strong>Hands-on experience with the ETA Portal, electronic invoicing, VAT, withholding tax, salary tax, and social insurance.</strong></p></li><li><p><strong>Practical experience in financial reporting, budgeting, cash flow forecasting, bank reconciliation, payroll, and audit coordination.</strong></p></li><li><p><strong>Experience in UAE accounting, VAT, corporate tax, banking, or financial reporting is highly preferred.</strong></p></li><li><p><strong>Good practical knowledge of Microsoft Excel and accounting software; experience with Wave Accounting is an advantage.</strong></p></li><li><p><strong>Good command of Arabic and English.</strong></p></li><li><p><strong>Strong attention to detail, accuracy, organization, documentation, and follow-up skills.</strong></p></li><li><p><strong>Ability to manage multiple deadlines, work independently with minimal supervision, and maintain a high level of professional integrity and confidentiality.</strong></p></li></ul><p></p>
<p>This is a full-time, rotational program, you will move across multiple functions. This Program is designed for recent MSc graduates who are eager to learn, grow, and make an impact from day one. You will rotate through different functions over a defined period, working on real business challenges, collaborating with cross-functional teams, and receiving mentorship from senior leaders. Each rotation is designed to stretch your capabilities, deepen your business acumen, and help you discover where your strengths and passions align.</p><p><strong>Desired Candidate Profile</strong></p><p>A growth mindset with a genuine hunger to learn and adapt quickly</p><p>Strong analytical and problem-solving skills with the ability to turn data into actionable insights</p><p>Excellent communication and interpersonal skills you can influence and collaborate across all levels</p><p>Entrepreneurial spirit, resilience and a proactive attitude</p><p>Passion for innovation and continuous improvement</p><p>Leadership potential demonstrated through academic, extracurricular, or professional experiences.</p><p>Recent university graduate with a Bachelor's degree in Engineering (Industrial, Electromechanical, Mechanical, Electrical, Mechatronics, or Electronics).</p><p>0 1 year of professional experience (internships and part-time roles count).</p><p>Willingness and flexibility to rotate across different functions.</p><p>Fluency in English.</p><p>Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)</p><p>Ability to manage multiple priorities and deliver results within tight timelines.</p>
<ul><li><p><strong>Internship Description</strong></p></li><li><p><strong><em>Job Description:</em></strong></p></li><li><p>Support in Mechanical Maintenance daily operation activities.</p></li><li><p>Overview and onjob application on the Maintenance programs.</p></li><li><p>Coordinating with the production department to perform periodic maintenance and trouble-fixing.</p></li><li><p>Assuring the applications of HSE rules and needs.</p></li><li><p><strong><em>The intern will learn:</em></strong></p></li><li><p>An inside view of Prometeon's work environment of multinational & exposure to the Tyre manufacturing.</p></li><li><p>A chance to develop strong communication, teamwork, and problem-solving skills.</p></li><li><p>An actual on-the-job training that will help secure better career opportunities in the future.</p></li><li><p><strong><em>Internship Benefits:</em></strong></p></li><li><p>Internship monthly allowance.</p></li><li><p>Company Daily Restaurant Meals.</p></li><li><p>Transportation provided to the factory (from the nearest meeting point).</p></li><li><p>Certificate by the end of the program.</p></li><li><p>Social Insurance.</p></li><li><p><strong>Program monthly compensation Starts 6,000 EGP and is subjected to increase every 6 months based on performance.</strong></p></li><li><p><strong>Contract Duration: 6-month</strong> Renewable Contract based on performance and business needs for a maximum of 2 years.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Bachelor's Degree Mechanical Power Engineering Alexandria University (Graduates of 2024, 2025, 2026 only)</strong></p></li><li><p><strong>Alexandria Residence ONLY.</strong></p></li><li><p><strong>Males applying should have Military service defined (exempted or completed)</strong></p></li><li><p>V.good in the English language.</p></li><li><p>Proactive and a team player.</p></li><li><p>Attentive & capable of working under pressure.</p></li><li><p>Attention to details and Strong Problem-solving abilities.</p></li><li><p>Strong organizational and communication skills.</p></li><li><p>Strong Leadership & Teamwork Skills.</p></li></ul><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Egypt Education Platform is seeking a dedicated and dynamic <strong>PE Teacher for MYP/DP</strong> to join our educational team. The successful candidate will be responsible for delivering a comprehensive physical education program that fosters physical fitness, skill development, and a positive attitude towards health and physical activity among students in the Middle Years and Diploma Programs.</p> <p> <strong>Key Responsibilities:</strong> </p> <ul> <li>Plan and deliver engaging PE lessons tailored to the learning needs of MYP and DP students.</li> <li>Promote physical fitness, teamwork, and sportsmanship through diverse activities and sports.</li> <li>Assess and monitor student progress, providing constructive feedback to support development.</li> <li>Organize and supervise school sporting events, competitions, and extracurricular activities.</li> <li>Collaborate with academic staff to integrate health and physical education into the overall curriculum.</li> <li>Encourage students to adopt active and healthy lifestyles.</li> <li>Participate in professional development and contribute to the continuous improvement of the PE program.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li>Bachelor s degree in Physical Education, Sports Science, or related field.</li> <li>Teaching certification in Physical Education is preferred.</li> <li>Experience teaching PE at MYP and DP levels, preferably in an international school setting.</li> <li>Strong knowledge of physical fitness, sports rules, and training methods.</li> <li>Excellent communication, organizational, and interpersonal skills.</li> <li>Passion for promoting health, wellness, and active lifestyles among adolescents.</li> <li>Commitment to professional development and collaborative teamwork.</li> </ul> <p> </p> <ul> <li>Transportation Provided School Bus </li> <li>Great and encouraging work environment.</li> <li>Regular Workshops & Professional development.</li> </ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time APSYS Leader - Borg El-Arab , Alexandria we re looking for? Your future role Take on a new challenge and apply your Lean management expertise in a cutting-edge field. You ll work alongside collaborative, forward-thinking, and results-driven teammates. You'll play a key role in embedding Lean culture within the unit, ensuring a structured and sustainable approach to performance. Day-to-day, you ll work closely with teams across the business (e.g., management committees, functional departments), drive continuous improvement initiatives, and coach leaders and teams on Lean methodologies and tools. You ll specifically take care of deploying the Alstom Performance System (APSYS) framework and ensuring alignment with strategic priorities, but also fostering a culture of problem-solving and innovation. We ll look to you for: • Partnering with the Unit Managing Director to align performance goals with functional roadmaps • Coordinating and driving the deployment of the APSYS framework across all site functions • Animating the Site Improvement Plan (SIP) using Hoshin Kanri methodology • Providing hands-on Lean expertise to support functions in achieving their SQCD and DPA targets • Facilitating and leading operational excellence events, including Creaction and Alstom Excellence Awards • Driving communication and change management to promote a continuous improvement mindset • Training and coaching managers and employees on Lean methodologies, tools, and rituals All about you We value passion and attitude over experience. That s why we don t expect you to have every single skill. Instead, we ve listed some that we think will help you succeed and grow in this role: • A Master s degree in a technical or engineering field, or equivalent experience • Lean practitioner experience (e.g., 5S, Standard Work, Gemba, VSM, problem-solving) • Confirmed experience in a leadership role (e.g., Function Manager, Senior Project Manager) • Proficiency in interacting with management committees • Experience in project management and team management (direct or dotted line) • Proficiency in English • Lean Green or Black Belt certification (desirable) • Strong communication, presentation, and coaching skills • Critical thinking, data-savviness, and a results-driven mindset • Ability to foster collaboration and manage cross-functional, multicultural teams • Resilience and adaptability to drive change management • Courage and influence to support teams in complex problem resolution Things you ll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You ll also: • Enjoy stability, challenges, and a long-term career free from boring daily routines • Work with innovative standards for operational excellence • Collaborate with cross-functional teams and supportive colleagues • Contribute to transformative projects that make an impact • Utilise our inclusive and dynamic working environment • Steer your career in whatever direction you choose across functions and countries • Benefit from our investment in your development, through award-winning learning programs • Progress towards senior leadership roles or specialized Lean expertise • Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) You don t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you ll be proud. If you re up for the challenge, we d love to hear from you! Important to note As a global business, we re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We re committed to creating an inclusive workplace for everyone. Job Segment: Change Management, Project Manager, Management, Technology</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A Master s degree in a technical or engineering field, or equivalent experience</li><li>Lean practitioner experience (e.g., 5S, Standard Work, Gemba, VSM, problem-solving)</li><li>Confirmed experience in a leadership role (e.g., Function Manager, Senior Project Manager)</li><li>Proficiency in interacting with management committees</li><li>Experience in project management and team management (direct or dotted line)</li><li>Proficiency in English</li><li>Lean Green or Black Belt certification (desirable)</li><li>Strong communication, presentation, and coaching skills</li><li>Critical thinking, data-savviness, and a results-driven mindset</li><li>Ability to foster collaboration and manage cross-functional, multicultural teams</li><li>Resilience and adaptability to drive change management</li><li>Courage and influence to support teams in complex problem resolution</li></ul><p></p></section>
<ul><li><p>Responsible for all the corrective and periodic maintenance schedule and ensure the maintenance & repair activities are carried out as planned.</p></li><li><p>Responsible for the preventive maintenance of equipment and timely change the needed spare parts to prevent sudden damage to the Equipment during its operations.</p></li><li><p>Ensure the maintenance schedule is daily followed and the safety precautions is maintained, inspect and check equipment for proper operation, makes log test, maintenance and repair or replace essential spare parts.</p></li><li><p>Direct technician team in the maintenance work shops and supervise their performance.</p></li><li><p>Responsible for receiving the spare parts according to certain specifications and check their warranty before installing or usage of any of these parts.</p></li><li><p>Diagnose mechanical problems and determine how to correct them by checking repair manuals, inspecting drives, motors and belts.</p></li><li><p>Install or replace machinery, replacement parts and instruments, using hand tools or power tools</p></li><li><p>Tend and observe equipment and machinery in order to verify efficient and safe operation.</p></li><li><p>Maintains safety, health, and environmental policies and procedures.</p></li><li><p>Maintains, and enforces the safety program for the maintenance department; reviews safety records to uphold standards of maximum safety for all maintenance technicians.</p></li><li><p>Maintain and update all equipment maintenance and repair software program.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Minimum of 3 year maintenance experience in Heavy Equipment ( Cranes , Heavy Forklift , ………..).</p></li><li><p>English (read, write and speak) fluently.</p></li><li><p>Sound knowledge of Hydraulic system.</p></li><li><p>Troubleshooting equipment to solve problems</p></li><li><p>Root cause analysis</p></li><li><p>Ability to deal with people from different cultures and background</p></li><li><p>Advanced Microsoft office proficiency</p></li><li><p>Oracle user & ERP system is Preferably</p></li></ul><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As an HRBP, this position will contribute to the definition and execution of the HR strategy required to achieve the business plan, delivering key HR processes and HR policies in the respective Region, through effective partnering with Center Management and Key Center Stakeholders . The role is business focused to ensure that growth targets of the Business are met through efficient and effective HR strategies and activities.</p><p>Environment Internal and external interactions</p><p>Key responsibility</p><ul><li>To contribute to the development of the HR strategy in the respective Region s donation centers and play a key role in implementation and delivery through effective partnerships with Divisional Management or General Managers.</li><li>Facilitate implementation/change process related to re-design and organizational changes, to suit business needs ensuring HR processes are followed (meeting requirements) and understood.</li><li>Bonus Program: Support management in defining critical objectives for their teams as context for setting SMART objectives and facilitate the team engagement/alignment.</li><li>Merit Increase Program: Support management to ensure the best possible outcome when implementing a merit pay program.</li><li>Benefits: Ensure they are consistent with HR Policies as defined by Country HR.</li><li>Promotions: Support management in the Promotion process to contribute to improve the Company performance.</li><li>Operations Management: Ensure adherence to relevant labor and employment laws.</li><li>Coordinate with Country HR and transfer the impact on HR practice.</li><li>Consult with line management and provide daily HR guidance.</li><li>Resolve issues and address employees' grievances.</li><li>Work closely with management and employees to improve work relationships, build morale and increase productivity and retention.</li><li>Support the implementation of HR policy and provide guidance around it.</li><li>Monitor and report on workforce and succession planning as necessary.</li><li>Identify training needs for teams and individuals as well as evaluating training program.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Academic experience required Bachelor's degree in business, management or HR. Preference also for post graduate studies in HR.</li><li>Experience Required Typically requires a minimum of 5 to 7 years of related experience as HR Generalist or HRBP. Experience in healthcare industry is a plus.</li><li>Computing Skills MS Office knowledge. SAP experience is a plus.</li><li>Personal Skills Excellent customer service and stakeholder's management skills. Organized and able to manage time effectively. Ability to work within a highly regulated, labor intensive, fast paced medical environment. Ability to influence and direct center staff through effective leadership skills. Ability to understand, explain, follow, and enforce SOPs and protocols. Ability to defuse and resolve customer complaints in an effective manner. Ability to plan, communicate and execute activities for the improvement of overall operations.</li></ul><p></p></section>
Interior Design Engineer send your cv WhatsApp and mention “Internship” in the message O1O7O694776
Engineering
<p>We are looking for <strong>Fine Arts students</strong>, especially <strong>Interior Design / Decoration students</strong>, to join our internship program at a <strong>real estate company</strong>.</p><p><strong>Requirements</strong></p><ul><li><p>Gain <strong>hands-on experience</strong>, work on real projects, develop your skills, and gain valuable professional experience — <strong>with a paid internship</strong>.</p></li></ul><p></p>
<p><strong>Location:</strong> Alexandria, Egypt </p><p><strong>Reports to: </strong> Chief Operating Officer </p><p><strong>Level: </strong> Senior / Individual Contributor with cross-functional leadership</p><p><strong>Role Summary </strong></p><p>The Senior Supply & Demand Planner owns the end-to-end demand and supply planning cycle across ATG. This role drives the monthly S&OP process, owns forecast accuracy at SKU level, and acts as the decision-support authority on stock health, replenishment, and availability trade-offs. It also plays a direct part in enabling the commercial team to deliver on budget, translating stock positioning and demand signals into actionable insight for sales. The right candidate combines analytical depth with the credibility to challenge commercial assumptions and influence procurement decisions. </p><p><strong>Key Responsibilities </strong></p><p><strong>Planning </strong></p><p>● Own the monthly S&OP cycle end-to-end: prepare the demand review, consolidate supply and commercial inputs, facilitate alignment sessions, and track execution of agreed actions. </p><p>● Own the statistical baseline forecast at SKU level; select and refine forecasting methods, incorporate market intelligence and branch-level performance, and drive continuous forecast accuracy improvement. </p><p>● Build the expected sales plan against confirmed goods arrival schedules; manage revisions as supply conditions change and lead demand planning for new SKU introductions.<strong> </strong></p><p>● Present planning outcomes, risks, and trade-offs to senior management with clear recommendations, not just data. </p><p><strong>Inventory Distribution and Health </strong></p><p>● Design and maintain the inventory distribution model across ATG's DC and branch network, ensuring the right stock is in the right location to maximize availability and minimize redistribution cost. </p><p>● Define stock allocation rules and replenishment triggers per branch based on sales velocity, service level targets, and working capital constraints; coordinate with the purchasing team to align on supply constraints. </p><p>● Identify distribution imbalances across nodes and drive rebalancing quickly; own slow-moving and non-moving exposure analysis by warehouse and branch and produce markdown or redistribution recommendations before exposure compounds. </p><p>● Monitor DIO, aging, and availability targets at branch level and drive corrective action plans with commercial and warehouse teams. </p><p><strong>Commercial Enablement </strong></p><p>● Translate demand and stock data into branch-level commercial briefings: which SKUs are available to push, where margin opportunity exists, and which categories are constrained. </p><p>● Participate in branch-level sales reviews to align on gaps to budget and surface planning constraints limiting commercial performance; support sales budget phasing with realistic supply-side inputs. </p><p>● Challenge order quantities against forecast, stock position, and cash constraints before commitment; provide structured input into procurement decisions including size-mix optimization. </p><p>● Act as the primary point of contact for supply chain planning, inventory, and replenishment inquiries across sales, logistics, and purchasing stakeholders. </p><p><strong>Reporting, Tools & Process Improvement </strong></p><p>● Own the group planning reporting suite: sales performance, stock and aging, sell-in vs. sell-out, target vs. budget variance, and order pipeline visibility. </p><p>● Ensure data integrity and accuracy across all systems used for supply chain planning; leverage planning tools and BI software to improve visibility and decision speed. </p><p>● Identify and implement process improvements to enhance the efficiency and accuracy of demand planning, inventory management, and replenishment; stay current on industry best practices. </p><p>● Automate recurring reporting and set analytical standards for the planning function. </p><p><strong>Requirements</strong></p><p><strong>Requirements</strong></p><p>● 5 to 8 years in demand planning, supply planning, or S&OP roles in distribution, automotive, or multi-SKU retail environments. </p><p>● Proven S&OP ownership and demonstrable forecast accuracy improvement track record. </p><p>● Hands-on experience managing inventory distribution across a multi-location network, including DC and branch allocation, rebalancing, and slow-mover management. </p><p>● Demonstrated ability to work alongside commercial or sales teams, translating planning data into actionable insight. </p><p>● Advanced Excel and strong data modeling skills; Power BI or equivalent BI tool experience preferred. </p><p>● Strong commercial acumen, able to link planning decisions to margin, cash, and service outcomes. </p><p>● Confident communicator able to influence senior stakeholders and challenge assumptions constructively. </p><p>● English and Arabic proficiency; ability to coordinate across Egypt and Saudi Arabia operations. </p><p></p>
<p>Amentum is actively seeking a Senior Diesel Engine Inspector (DEI) to support a large scale maintenance and logistics efforts under the Foreign Military Sales (FMS) program. Come join our growing Iraq team! You will work a 90/30 rotation (90 days on-site and 30 days off) in Alexandria, Egypt. This position includes a competitive benefits package.</p><p>Essential responsibilities and daily duties include:</p><ul><li>Assist maintenance and support personnel supporting the Follow On Technical Support (FOTS) contract under NAVSEA PMS 326.</li><li>Support craft and ships sold to foreign Navies with fleet support of ships undergoing diesel engine repairs, overhauls, and modernization conversions.</li><li>Perform ready-to-start and post-repair inspections and review of operational testing procedures.</li><li>Conduct assessments such as ship visits to assess the material condition of shipboard systems.</li><li>Access, analyze, and provide recommended resolutions on diesel engines based on US Navy diesel inspector program.</li><li>Perform diesel engine inspections and Formal Periodic Assessments (FPAs) in accordance with the JFMM Revision B (volume four (4), chapter four (4)), OPNAV Instruction 9220.3, and the U.S. Navy Diesel Engine Inspector Handbook S9233- CJ-HBK-010.</li><li>Blue print an engine, test engines and components, and take critical measurements to assess and eventually plan an overhaul or replacement.</li><li>Supervise complex repairs to different diesel engines such as MTU, Caterpillar, Fairbanks Morse, Isotta Fraschini, Paxman, etc.</li><li>Train crew and maintenance personnel in diesel maintenance and operations (focusing on foreign crews).</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>6 years of technical experience with maintenance of Navy shipboard diesel engines, propulsion, and auxiliary systems.</li><li>Knowledge of computer systems and integrated software application programs.</li><li>Ability to work independently and in a team environment.</li><li>Ability to communicate verbally and in writing. Must be proficient in English.</li><li>Ability to travel CONUS and OCONUS. Must be willing to travel to the Middle East (Iraq, Egypt, Saudi Arabia, Turkey, Bahrain), and also to Indo/Pacific Countries (Philippines, Taiwan, etc.).</li><li>Ability to obtain a country clearance and base pass authorization. Note: US Citizenship is required.</li><li>Ability to possess an active passport at least two years after arrival in Egypt.</li><li>13 or more years of technical experience with maintenance of shipboard diesels.</li><li>Prior US Navy or USCG service as a qualified USN Diesel Engine Inspector (DEI) who held the NEC on active duty OR DEI course certified or civilian equivalent.</li><li>Fincantieri Motori Deisel Engine experience.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients products or services. Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals. In this role, you'll: Be the friendly voice of leading brands, delivering high-quality support through phone, email, and chat. Assist customers with inquiries, order processing, troubleshooting, and guidance. Build deep product and service knowledge to deliver confident and accurate support. Handle customer issues with patience, professionalism, and a solution-oriented mindset. Create positive customer experiences through personalized assistance and clear communication. Collaborate within a dynamic and supportive team to achieve shared service and performance goals. Essential Functions / Core Responsibilities: Ensure service delivery meets contractual Key Performance Indicators (KPIs). Clarify customer requirements using effective probing and decision-support tools. Listen attentively, demonstrate empathy, and build strong customer rapport. Greet customers in a courteous, friendly, and professional manner following agreed procedures. Maintain working knowledge of client products and services. Prepare complete and accurate documentation, including account notations. Participate in initiatives aimed at improving customer satisfaction and business performance. Identify opportunities to offer additional products or services when appropriate. What We Offer: Competitive Salary Transportation Provided Medical & Social Insurance Fast track for promotions within 6 months Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications) Supportive, inclusive, and growth-focused work environment Additional Information: Program requirements, responsibilities, and expectations may vary based on operational needs and the sectors selected.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma required; relevant experience is an advantage.</li><li>Excellent communication, interpersonal, and customer engagement skills.</li><li>Comfortable working in a fast-paced, performance-driven environment.</li><li>Strong multitasking, prioritization, and adaptability skills.</li><li>Basic computer skills and system navigation capability.</li><li>Ability to work independently and collaboratively within a team.</li><li>Detail-oriented, dependable, and professional.</li><li>Patient, composed, and solution-oriented in all customer interactions.</li><li>Flexible to work rotating shifts as required.</li><li>Strong problem-solving and analytical skills with a customer-centric mindset.</li><li>Career Framework Role: Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients products or services. Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals. In this role, you'll: Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat. Assist customers with inquiries, order processing, troubleshooting, and guidance. Build deep product and service knowledge to deliver confident and accurate support. Handle customer issues with patience, professionalism, and a solution-oriented mindset. Create positive customer experiences through personalized assistance and clear communication. Collaborate within a dynamic and supportive team to achieve shared service and performance goals. Essential Functions / Core Responsibilities: Ensure service delivery meets contractual Key Performance Indicators (KPIs). Clarify customer requirements using effective probing and decision-support tools. Listen attentively, demonstrate empathy, and build strong customer rapport. Greet customers in a courteous, friendly, and professional manner following agreed procedures. Maintain working knowledge of client products and services. Prepare complete and accurate documentation, including account notations. Participate in initiatives aimed at improving customer satisfaction and business performance. Identify opportunities to offer additional products or services when appropriate. Career Framework Role: Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development. What We Offer: Competitive Salary Transportation Provided Medical & Social Insurance Fast track for promotions within 6 months Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications) Supportive, inclusive, and growth-focused work environment Additional Information: Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proficiency in French and English, both written and verbal.</li><li>High school diploma required; relevant experience is an advantage.</li><li>Excellent communication, interpersonal, and customer engagement skills.</li><li>Comfortable working in a fast-paced, performance-driven environment.</li><li>Strong multitasking, prioritization, and adaptability skills.</li><li>Basic computer skills and system navigation capability.</li><li>Ability to work independently and collaboratively within a team.</li><li>Detail-oriented, dependable, and professional.</li><li>Patient, composed, and solution-oriented in all customer interactions.</li><li>Flexible to work rotating shifts as required.</li><li>Strong problem-solving and analytical skills with a customer-centric mindset.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Advisor </b>I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients products or services. Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals. In this role, you'll: Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat. Assist customers with inquiries, order processing, troubleshooting, and guidance. Build deep product and service knowledge to deliver confident and accurate support. Handle customer issues with patience, professionalism, and a solution-oriented mindset. Create positive customer experiences through personalized assistance and clear communication. Collaborate within a dynamic and supportive team to achieve shared service and performance goals. Essential Functions / Core Responsibilities: Ensure service delivery meets contractual Key Performance Indicators (KPIs). Clarify customer requirements using effective probing and decision-support tools. Listen attentively, demonstrate empathy, and build strong customer rapport. Greet customers in a courteous, friendly, and professional manner following agreed procedures. Maintain working knowledge of client products and services. Prepare complete and accurate documentation, including account notations. Participate in initiatives aimed at improving customer satisfaction and business performance. Identify opportunities to offer additional products or services when appropriate. What We Offer: Competitive Salary Transportation Provided Medical & Social Insurance Fast track for promotions within 6 months Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications) Supportive, inclusive, and growth-focused work environment Additional Information: Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proficiency in German and English, both written and verbal. High school diploma required; relevant experience is an advantage. Excellent communication, interpersonal, and customer engagement skills. Comfortable working in a fast-paced, performance-driven environment. Strong multitasking, prioritization, and adaptability skills. Basic computer skills and system navigation capability. Ability to work independently and collaboratively within a team. Detail-oriented, dependable, and professional. Patient, composed, and solution-oriented in all customer interactions. Flexible to work rotating shifts as required. Strong problem-solving and analytical skills with a customer-centric mindset.</p><p>Career Framework Role: Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.</p><p></p></section>
<p><strong><em>The intern will learn:</em></strong></p><ul><li><p>An inside view of Prometeon's work environment of multinational & exposure to the Tyre manufacturing.</p></li><li><p>A chance to develop strong communication, teamwork, and problem-solving skills.</p></li><li><p>An actual on-the-job training that will help secure better career opportunities in the future.</p></li></ul><p></p><p><strong><em>Internship Benefits:</em></strong></p><ul><li><p>Internship monthly allowance.</p></li><li><p>Company Daily Restaurant Meals.</p></li><li><p>Transportation provided to the factory (from the nearest meeting point).</p></li><li><p>Certificate by the end of the program.</p></li><li><p>Social Insurance.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Fresh graduate with Bachelor's degree in Chemical, Production engineering.</strong></p></li><li><p><strong>Alexandria resident is a must</strong></p></li><li><p><strong>Analytically, dynamic, self-learning.</strong></p></li><li><p>Fluency in English language.</p></li><li><p>Excellent MS office knowledge.</p></li><li><p>Ability to self-motivate and multi-task and work independently or within a team.</p></li></ul><p></p>
<p>The goal of this job function is to provide reliable support and effective coordination to ensure the successful development and implementation of projects, especially GTEX Egypt which is one of the five country projects implemented under GTEX/MENATEX programme. Work Location Cairo, Egypt Expected duration One year, with possibility of extension Duties and Responsibilities BACKGROUND: This position is located in the International Trade Centre s Section on Sector and Enterprise Competitiveness within the Division of Enterprise Competitiveness and Institutions The Sector and Enterprise Competitiveness (SEC) Section helps developing country micro-small medium size enterprises (MSMEs) to address the challenges around sustainable value-chain development, catalysing sector-wide transformation, and improving market linkages including using new digital channels. The Fibres, Textiles and Clothing (FTC) unit improves the international competitiveness of the fibres, textiles and clothing as well as leather sector in developing countries. Working along the value chain, special emphasis is given on how the sector can improve its competitiveness, while addressing important development aspects such as women s empowerment, youth employment and contributing to reducing climate change. FTC emphasizes the business case for addressing these overarching challenges while helping companies as well as the T&C sector in selected countries to meet ever increasing market requirements. The unit builds capacity of SMEs to take over additional functions along the value chain at production, pre- and post-production stages. In addition to the work with SMEs directly, the programme supports the institutional ecosystem around the sector to improve support services creating a holistic approach to the sector. As part of this approach, the FTC unit puts special emphasis on south-south cooperation as an effective tool to improve performance, link stakeholders across the value chain and to tap into new markets. After having suffered disproportionally from the disruptions of Covid-19, SMEs in the sector are in the process of restarting their businesses and re-entering markets. At the same time, they are being pushed to show they are producing in a responsible and sustainable way in response to increasing market pressure and mandatory due diligence and eco-design requirements being put in place by markets such as the EU, Switzerland and the United States. The EU Strategy for sustainable & circular textiles and about 16 regulations in the making by the EU will affect the T&C sector, both in Europe and those that would like to sell in Europe. The market will, thus, impose new challenges to developing country textile and clothing manufacturers that need to be addressed. FTC flagship programme is Global Textile and Clothing (GTEX) that enhances the export competitiveness of the T&C in selected countries. Phase II of the GTEX/MENATEX programme helps the four MENA countries of Egypt, Jordan, Morocco and Tunisia as well as Sri Lanka to stay on top of emerging market requirements for the textiles and clothing (T&C) sector by moving towards greener practices and being able to adhere to strict forthcoming EU regulations for T&C products sold in Europe. Being a key sector for exports and employment in all five countries, the project will ensure that employment is retained, and new higher value-added decent jobs are being created through the exports of quality, socially and environmentally conscious products. The project will also contribute to the required systemic change of the T&C industry towards more environmental sustainability, circularity and digitalization RESPONSIBILITIES: Under the direct supervision of the Associate Programme Officer, Fibres, Textiles and Clothing (FTC) and the general supervision of the Programme Manager (FTC), the Associate Programme Advisor will be responsible for the following duties: Works with key clients to facilitate the development, implementation and evaluation of assigned programmes/projects activities.; monitors and analyzes specific aspects of programme/project development and implementation; reviews relevant documents and reports; identifies problems and issues to be addressed and recommends corrective actions; liaises with relevant parties; identifies and tracks follow-up actions. Carries out basic research on selected aspects of programmes, operations and other activities, etc., to include collecting, analyzing and presenting statistical data and other information gathered from diverse sources. Provides substantive support for policy coordination and evaluation functions, including the review and analysis of emerging issues and trends, participation in evaluations or research activities and studies. Assists in performing consulting assignments, in collaboration with the client, by planning facilitating workshops, through other interactive sessions and assisting in developing the action plan the client will use to manage the change. Participates in survey initiatives; assists with design of data collection tools; issues data collection tools, reviews, analyzes and interprets responses, identifies problems/issues and prepares preliminary conclusions. Contributes to the preparation of various written outputs, e.g. draft background papers, analytical notes, sections of reports and studies, inputs to publications, etc. Provides administrative and substantive support to consultative and other meetings, conferences, etc., to include proposing agenda topics, identifying and proposed participants, preparation of background documents and presentations, handling logistics, etc. Undertakes outreach activities; participates in the development of training workshops, seminars, etc.; participates in and makes presentations on assigned topics/activities. Participates in field missions, including provision of substantive and administrative support, data collection, etc. Contributes to developing communication tools and marketing materials for outreach purposes at country project level (flyers, case studies, newsletters, presentations, web success stories, etc.) and provides inputs to communication tools developed at programme level; Performs other duties as required. NOTE The selected candidate must be available for duty travel for short periods. Copyright : The personnel has to ensure that s/he has obtained the necessary permissions with regard to intellectual property rights required to perform his/her services under this consultancy contract and for the subsequent dissemination by ITC in any form. Documentary proof is to be submitted to ITC. Should any license fee be due for the use of copyrighted materials of third parties, the Consultant shall request the prior written permission from ITC. S/he has further to ensure to obtain accreditation to event(s), if required.</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications/special skills</h2>
<p>EDUCATION: An advanced university degree (master s or equivalent) in business administration, management, economics or a related field. A first-level university degree in the above subjects in combination with an additional two years of qualifying experience may be accepted in lieu of the advanced university degree.</p>
<p>EXPERIENCE: A minimum of two (2) years of progressively responsible experience in project/programme management, administration or area related to international trade. Experience in projects in the fibre, textiles and clothing or manufacturing sector desirable. Experience with or supporting enterprises and business support organizations in developing countries to benefit from international trade desirable.</p>
<p>COMPETENCIES:<br>Professionalism: Knowledge of trade policy aspects important to FTC trade (e.g. rules of origin requirements in trade agreements). Knowledge on circularity and traceability solutions for the T&C or leather sector. Knowledge and understanding of theories, concepts and approaches relevant to particular sector, functional area or other specialized field. Ability to identify issues, analyze and participate in the resolution of issues/problems. Ability to assist with data collection using various methods. Conceptual analytical and evaluative skills to conduct independent research and analysis, including familiarity with and experience in the use of various research sources, including electronic sources on the internet, intranet and other databases. Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.<br>Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.<br>Creativity: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks outside the box ; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.<br>Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.</p>
<p>Languages Fluency in English and Arabic is required. Knowledge of French is desirable.</p>
<p>Additional Information This contract will be administered on behalf of ITC by UNOPS. This vacancy is open for locally residing Egypt nationals. Applicants must be authorized to work in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients products or services.</p>
<p> </p>
<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.</p>
<p> </p>
<p> <strong>In this role, you'll:</strong> </p>
<p> Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.</p>
<p> Assist customers with inquiries, order processing, troubleshooting, and guidance.</p>
<p> Build deep product and service knowledge to deliver confident and accurate support.</p>
<p> Handle customer issues with patience, professionalism, and a solution-oriented mindset.</p>
<p> Create positive customer experiences through personalized assistance and clear communication.</p>
<p> Collaborate within a dynamic and supportive team to achieve shared service and performance goals.</p>
<p> </p>
<p> <strong>Essential Functions / Core Responsibilities:</strong> </p>
<p> Ensure service delivery meets contractual Key Performance Indicators (KPIs).</p>
<p> Clarify customer requirements using effective probing and decision-support tools.</p>
<p> Listen attentively, demonstrate empathy, and build strong customer rapport.</p>
<p> Greet customers in a courteous, friendly, and professional manner following agreed procedures.</p>
<p> Maintain working knowledge of client products and services.</p>
<p> Prepare complete and accurate documentation, including account notations.</p>
<p> Participate in initiatives aimed at improving customer satisfaction and business performance.</p>
<p> Identify opportunities to offer additional products or services when appropriate.</p>
<p> </p>
<p> <strong>Candidate Profile:</strong> </p>
<p> Proficiency in French and English, both written and verbal.</p>
<p> High school diploma required; relevant experience is an advantage.</p>
<p> Excellent communication, interpersonal, and customer engagement skills.</p>
<p> Comfortable working in a fast-paced, performance-driven environment.</p>
<p> Strong multitasking, prioritization, and adaptability skills.</p>
<p> Basic computer skills and system navigation capability.</p>
<p> Ability to work independently and collaboratively within a team.</p>
<p> Detail-oriented, dependable, and professional.</p>
<p> Patient, composed, and solution-oriented in all customer interactions.</p>
<p> Flexible to work rotating shifts as required.</p>
<p> Strong problem-solving and analytical skills with a customer-centric mindset.</p>
<p> </p>
<p> <strong>Career Framework Role:</strong> </p>
<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.</p>
<p> </p>
<p> <strong>What We Offer:</strong> </p>
<p> Competitive Salary</p>
<p> Transportation Provided</p>
<p> Medical & Social Insurance</p>
<p> Fast track for promotions within 6 months</p>
<p> Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)</p>
<p> Supportive, inclusive, and growth-focused work environment</p>
<p> </p>
<p> <strong>Additional Information:</strong> </p>
<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.</p>
<p> </p>
<p> <strong>Disclaimer:</strong> </p>
<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.</p>
<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.</p>",</div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients products or services.</p>
<p> </p>
<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.</p>
<p> </p>
<p> <strong>In this role, you'll:</strong> </p>
<p> Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.</p>
<p> Assist customers with inquiries, order processing, troubleshooting, and guidance.</p>
<p> Build deep product and service knowledge to deliver confident and accurate support.</p>
<p> Handle customer issues with patience, professionalism, and a solution-oriented mindset.</p>
<p> Create positive customer experiences through personalized assistance and clear communication.</p>
<p> Collaborate within a dynamic and supportive team to achieve shared service and performance goals.</p>
<p> </p>
<p> <strong>Essential Functions / Core Responsibilities:</strong> </p>
<p> Ensure service delivery meets contractual Key Performance Indicators (KPIs).</p>
<p> Clarify customer requirements using effective probing and decision-support tools.</p>
<p> Listen attentively, demonstrate empathy, and build strong customer rapport.</p>
<p> Greet customers in a courteous, friendly, and professional manner following agreed procedures.</p>
<p> Maintain working knowledge of client products and services.</p>
<p> Prepare complete and accurate documentation, including account notations.</p>
<p> Participate in initiatives aimed at improving customer satisfaction and business performance.</p>
<p> Identify opportunities to offer additional products or services when appropriate.</p>
<p> </p>
<p> <strong>Candidate Profile:</strong> </p>
<p> Proficiency in German and English, both written and verbal.</p>
<p> High school diploma required; relevant experience is an advantage.</p>
<p> Excellent communication, interpersonal, and customer engagement skills.</p>
<p> Comfortable working in a fast-paced, performance-driven environment.</p>
<p> Strong multitasking, prioritization, and adaptability skills.</p>
<p> Basic computer skills and system navigation capability.</p>
<p> Ability to work independently and collaboratively within a team.</p>
<p> Detail-oriented, dependable, and professional.</p>
<p> Patient, composed, and solution-oriented in all customer interactions.</p>
<p> Flexible to work rotating shifts as required.</p>
<p> Strong problem-solving and analytical skills with a customer-centric mindset.</p>
<p> </p>
<p> <strong>Career Framework Role:</strong> </p>
<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.</p>
<p> </p>
<p> <strong>What We Offer:</strong> </p>
<p> Competitive Salary</p>
<p> Transportation Provided</p>
<p> Medical & Social Insurance</p>
<p> Fast track for promotions within 6 months</p>
<p> Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)</p>
<p> Supportive, inclusive, and growth-focused work environment</p>
<p> </p>
<p> <strong>Additional Information:</strong> </p>
<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.</p>
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<p> <strong>Disclaimer:</strong> </p>
<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.</p>
<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.</p>",</div></section>
<p>We are seeking a highly qualified and experienced Quality Department Head & Consultant to lead our Hospital's Quality Assurance and Patient Safety department. The successful candidate will be responsible for designing, implementing, and monitoring healthcare quality programs to ensure compliance with national and international medical standards (e.g. GAHAR, JCT).</p><p> </p><p>Key Responsibilities:<br>* Developing and following up on quality and continuous improvement plans in the hospital<br>* Supervising the implementation of health accreditation standards and monitoring compliance<br>* Reviewing and updating operational policies and procedures<br>* Analyzing key performance indicators and preparing reports<br>* Monitoring the patient safety program and risk management<br>* Participating in preparing and executing internal audit plans<br>* Training staff on quality and patient safety concepts<br>* Preparing for accrediting bodies' visits and following up on their requirements<br>* Providing technical consultations to different departments regarding quality standards</p>