Program Officer Jobs in Egypt

Core Responsibilities:Operational & Functional Excellence Design and implement a compliance plan also a follow-up plan to ensure that executive management are working fully compliant with policies, procedures, laws, regulations and applicable standards. And any deviations must be reported regularly to compliance committee and/or audit committee. Coordinate with internal audit, risk management and governance dept. to ensure that all open issues, recommendations and action plans are implemented as per recommended time frame. Support issues management program including risk acceptance and risk remediation plan governance. Able to identify bottleneck and weakness points in the current processes and able to propose a better path using process re-engineering model. Assess the effectiveness of controls across the company. Proactive compliance testing includes control and process evaluation, including driving continuous control maturity improvements. Create Standards and information Security Policy, governance and document management. People & Collaboration Build relationships across the organization to support driving the goals of the organization. Ensure that the Company’s core values are understood, and the team works as a high performing team with high levels of personal accountability. Conduct meetings with all departments such as Marketing, HR, Finance to make sure that they complain. Customer, Patient & Stakeholder Focus Manage all meetings with regulators’ bodies and communicate with them all requirements to ensure that company is fully compliant. Accountable for compliance control expertise related to our Anti-Fraud business unit customer environments. Compliance, Safety & Continuous Improvement Develop, perform and track corporate GRC training and awareness materials. Investigate with employees that did not complain or applied CHG Policies, Values and principles. Qualifications: -Bachelor’s degree in economics, Law, Banking, Finance, Statistics, Business, Commerce, or a related field.7 years of Audit and/or Risk Management is preferred. Professional certificate in Compliance.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Description</strong><p><strong>Position Summary</strong></p><br><ul><li> Responsible for overseeing the technical execution and coordination of assigned projects. </li><li> Ensuring that all technical deliverables comply with contractual requirements, applicable standards, and project and client expectations. </li><li> Managing multidisciplinary technical teams, reviewing designs and technical submissions, resolving technical issues, and acting as the primary technical liaison between the contractor, consultants, subcontractors, and the client. </li><li> Accountable for maintaining technical quality, constructability, and compliance throughout the project lifecycle, from shop-drawings stages through construction and handover, while supporting program, cost, and risk objectives. </li></ul><p><strong>Key Responsibilities</strong></p><br><ul><li> Lead, manage and deliver all technical aspects of the project in accordance with contract documents, scope of work, specifications, and approved designs. </li><li> Review, coordinate, and submit technical submissions including BIM, shop-drawings, structural calculations, method statements, and architecture and structure shop drawings including rebar detailing. </li><li> Coordinate multidisciplinary design and engineering inputs to ensure consistency, integration, and constructability. </li><li> Identify, assess, and resolve technical issues, clashes, and discrepancies in a timely and cost-effective manner. </li><li> Main technical point of contact between technical team and project team. </li><li> Ensure compliance with applicable codes, standards, regulations, and authority approval requirements. </li><li> Support project planning by providing technical input related to sequencing, construction methods, and risk mitigation. </li><li> Review and respond to technical RFIs, design changes, and variations, ensuring alignment with contractual obligations. </li><li> Monitor technical progress and report risks, constraints, and required actions to project management. </li><li> Support value engineering initiatives and technical optimization to improve performance, quality, or cost efficiency. </li><li> Oversee technical quality assurance processes and ensure adherence to approved procedures. </li><li> Support commissioning, testing, and handover activities by ensuring technical documentation accuracy and completeness. </li><li> Mentor and guide technical team members to maintain consistent technical standards. </li><li> Maintain accurate technical records, correspondence, and approvals in line with project governance requirements. </li><li> Other works as assigned by Engineering Dept. </li></ul> </div>

Job Summary: To analyze and monitor information systems incidents that may cause operational losses, assess related risks and KPIs, and provide recommendations to mitigate and prevent future incidents. Job Responsibilities:Analyze and monitor operational incidents by identifying root causes, recurrence, impact, losses, and the effectiveness of corrective actions. Maintain and ensure the accuracy of the operational loss database, coordinating with branches and central departments to correct incomplete or inaccurate incident records. Review and reconcile operational incident data with Internal Audit and Operations findings to ensure data completeness and accuracy. Develop and monitor Key Risk Indicators (KRIs), analyze breaches of approved thresholds, identify root causes, and recommend corrective actions Prepare regular reports (monthly, quarterly, and annual) covering operational incidents, losses, KRIs, branch performance, and recommendations for management. Evaluate branch performance in monitoring, recording, and addressing operational risks, and present the results to the direct manager. Perform any other duties assigned by the Direct Manager / Head of Department. Job Qualifications:A relevant university degree, preferably in Accounting, Business Administration, Information Systems, or an equivalent field. Training courses in Information Systems are preferred. Minimum one year of experience.

Reports to: Senior HR Business Partner<br>Role Purpose:The officer will serve as the operational HR focal point for designated areas and grants, executing end-to-end recruitment, organizational structure updates, and employee cycle transactions in alignment with University policies.<br>Core Responsibilities: Organizational Design and Systems Management: Maintain and update the physical and digital organizational structures of all offices and newly funded grants within the assigned areas Recruitment and Talent Acquisition: Execute the full-cycle operational recruitment process to meet the staffing needs of regular departments and externally funded grant programs Performance Management and Area Support: Act as the dedicated HR liaison to handle field inquiries and provide direct technical support during the institutional performance appraisal cycle Records Governance and Reporting: Establish and maintain a secure, efficient historical and current filing system for area personnel and structural records General Administrative Support: Perform other administrative duties as required<br>Qualifications and Skills:Education and Experience: Bachelor’s degree required; HR Diploma is an asset Minimum of eight years of experience, including at least three years operating within a multicultural environment with a strong emphasis on core HR operations Experience in university or large institutions is preferred<br>Technical Skills: Language and System Proficiency: Excellent command of English and Arabic languages Proficient with MS Office, e.g. Word, Excel, Visio, and Power Point, and experience working with a known HCM system, e.g. SAP or Success Factors Core Attributes: Detail-oriented, dependable, and trustworthy Possesses initiative thinking, a customer service orientation, and strong analytical skills Interpersonal and Communication: Strong communication, presentation, and problem-solving skills Ability to maintain excellent teamwork spirit Organizational Management: Ability to organize and prioritize workflow Proven ability to manage and complete multiple tasks within deadlines<br> This position is open until August 20, 2026<br>Placement is based on the candidate’s experience and skills. Only candidates who make it to the short list will be contacted. <br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply." <br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”

Job Summary:The Senior Employee Relations Officer is responsible to lead and oversee the employee relations function within an organization, ensuring the effective management of employee relations issues and the promotion of a positive work environment. They are responsible for providing strategic direction and guidance on complex employee relations matters, such as grievance resolution, disciplinary actions, and labor disputes. Additionally, Senior Employee Relations Officers play a key role in developing and implementing employee relations policies, procedures, and programs to foster a culture of fairness, respect, and compliance with employment laws and regulations. They also collaborate with senior management and HR leadership to address systemic issues and develop initiatives to improve employee engagement and morale.<br>Responsibilities: Assist in developing, reviewing and updating the employee relations policies and procedures and ensures their implementation. Administer the HR Services in a precise and timely manner; and ensures a high quality standard is applied to all transactions. Monitor and control employees’ data to ensure timely processing and compliance with related policies. Assist in investigating and conducting disciplinary cases, prepare case briefs, and follow up with regards to the agreed/decided actions. Coordinate with the recruitment and business partnership section to plan and arrange induction for new recruits, as well as advise new staff on Company’s employee relations policies and procedures. Coordinate the planning of the employees’ leaves with the different divisions/departments. Manage the resolution of employee HR inquiries and grievances while ensuring adequate support is provided to employees. Process and communicate employees’ action letters (i.e. promotions, salary adjustments, disciplinary actions etc.). Communicate and circulate new and updated policies, procedures and regulation to Company employees. Create, maintain, and update employees’ files while ensuring their confidentiality. Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies.<br>Skills and Knowledge: Proficient knowledge of labor laws, regulations, and best practices in employee relations is essential for navigating complex employment issues and ensuring compliance. Strong communication and interpersonal skills are necessary for effectively mediating conflicts, conducting investigations, and providing guidance to employees and managers. Analytical skills are valuable for assessing employee feedback, identifying trends, and making data-driven recommendations for improving employee relations. Empathy and emotional intelligence are important qualities for understanding the needs and concerns of employees and building trust and rapport. Experience in conflict resolution, negotiation, and mediation enhances the ability to address and resolve employee grievances and disputes in a fair and equitable manner. ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.

Company Description City Glass, founded in 1986, is dedicated to producing high-quality glass products using premium Soda-Lime glass and modern manufacturing technologies. The company operates multiple factories automated production, City Glass focuses on useful, affordable, and simple designs that highlight special moments in everyday life.<br>Role Description The Deputy Chief Executive Officer is a full-time, on-site role based in Cairo, Egypt. This role supports the Chief Executive Officer in steering overall business performance, translating strategic objectives into actionable plans for operations, finance, sales, and production. The Deputy CEO oversees day-to-day operational activities, monitors key performance indicators, and ensures that manufacturing processes align with quality, cost, and safety targets. Responsibilities include collaborating with senior leaders to optimize resource allocation, drive revenue growth, maintain strong customer relationships, and reinforce brand positioning. The role also involves leading cross-functional projects, managing organizational change, developing leadership capabilities within the team, and representing the company in key internal and external meetings. Qualifications Strong Finance skills, including budgeting, cost control, and financial performance analysis. Proficiency in Operations Management, with experience overseeing production, process optimization, and supply chain efficiency. Expertise in Business Planning and Strategic Planning, with the ability to develop and implement long-term growth strategies. Proven track record in Sales, commercial leadership, and market development within manufacturing or related industries. Demonstrated leadership and people management skills, including team development and performance management. Excellent analytical, problem-solving, and decision-making abilities, with a data-informed approach. Strong communication and stakeholder management skills, with the ability to collaborate across functions and levels. Bachelor’s degree in Business, Finance, Engineering, or a related field; a graduate degree (MBA or equivalent) is an advantage. Experience in manufacturing or glassware production environments is highly beneficial. High level of integrity, adaptability, and commitment to quality, safety, and customer satisfaction.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The International Water Management Institute (IWMI), a CGIAR Research Center, is seeking a Program Director to head a proposed project responding to the U.<br>S. Department of State, Bureau of Near Eastern Affairs, Office of Assistance Coordination (NEA/AC) Annual Program Statement for Egypt (DFOP0018819), under the priority area “AI Tools for Water Usage Optimization.<br>” This initiative will support Egypt in harnessing advanced data analytics and AI-enabled tools to strengthen water security decision-making at the institutional and policy levels, translating complex hydrological and environmental data into actionable insights for Egyptian and U.<br>S. commercial stakeholders.<br> The anticipated project start date is November 2026, subject to the availability of funds*.<br> This is an internationally recruited position; therefore, individuals with relevant abilities from diverse locations around the world are encouraged to apply.<br> The successful candidate is expected to be based in Egypt.<br> DUTIES &amp; RESPONSIBILITIES: Provide day-to-day oversight of the award, including fiscal management, personnel management, stakeholder relations, and overall project implementation and evaluation.<br> Lead the development or adaptation of AI-enabled tools that integrate multiple data streams – satellite imagery, hydrological data, weather modeling, and agricultural inputs – to support water availability analysis and demand forecasting.<br> Oversee the design of decision-support systems that generate operationally relevant outputs for water managers, agricultural planners, and policymakers.<br> Identify and cultivate opportunities for U.<br>S. firms and technologies in advanced analytics and remote sensing, positioning U.<br>S. businesses as preferred partners for Egyptian counterparts and helping translate project outcomes into broader U.<br>S. commercial engagement in the water/AI sector.<br> Manage pilot deployments in partnership with Egyptian technical agencies, academic institutions, and private-sector partners to test and refine tools in real-world operational contexts.<br> Direct capacity-building activities to support institutional uptake, ensuring Egyptian counterparts can sustain and apply the tools beyond the project period.<br> Engage relevant government, academic, and US and Egyptian private-sector stakeholders to ensure project outputs inform policy-relevant discussions on water governance and resource management.<br> Manage the project team and budget, and ensure compliance with U.<br>S. Government grant regulations (2 CFR 200), donor reporting requirements, and IWMI policies.<br> Represent IWMI in donor, government, and partner engagements related to the project.<br> This is an internationally recruited position with a competitive salary, an attractive retirement plan, comprehensive international health insurance, life insurance, accidental death and dismemberment (AD&amp;D) insurance, and long-term disability coverage.<br> Internationally recruited staff who are employed at a duty station outside of their home base/country of nationality will also receive relocation assistance, a housing allowance, home-leave plane tickets for self and eligible dependents and education assistance for eligible dependents.<br> The duration of the contract will initially be for a period of three years.<br> *DISCLAIMER: Please be advised that the availability of this position is contingent upon the receipt of donor funding.<br> HOW TO APPLY: Apply for the position by following the application instructions at www.<br>iwmi.org/jobs. The vacancy will remain open until filled ; however, applications will not be accepted after 24:00 (IST) on September 02, 2026.<br> Applications will be reviewed on a rolling basis as they are received, and early applications are strongly encouraged.<br> Your application must include a CV, cover letter, and three (3) references, who may be contacted if you are shortlisted.<br> Receipt of all applications will be acknowledged, but only short-listed candidates will be contacted.<br> IWMI believes that diversity powers our innovation, contributes to our excellence, and is critical for our mission.<br> We offer a multi-cultural, multi-color, multi-generational and multi-disciplinary working environment.<br> We are consciously creating an inclusive organization that reflects our global character and our commitment to gender equity.<br> We, therefore, encourage applicants from all cultures, races, ethnicities, religions, sexes, national or regional origins, ages, disability status, sexual orientations, and gender identities.<br> EDUCATIONAL QUALIFICATIONS &amp; EXPERIENCE: Education, Certifications &amp; Trainings: Advanced degree (Master’s or higher) in water resources management, digital systems, commercialization, data science, or a related field.<br> Experience &amp; Skills: A minimum of 10 years of senior program/project management experience, including managing multi-million-dollar grants or cooperative agreements.<br> Demonstrated experience leading U.<br>S. Government-funded programs, ideally in water, agriculture, or emerging technology sectors in Egypt or the MENA region.<br> Proven track record managing project budgets, fiscal compliance, and personnel, and reporting to institutional donors.<br> Experience building partnerships with government agencies, academic institutions, and the private sector in Egypt.<br> Excellent written and spoken English Strong leadership, stakeholder management, and communication skills.<br> Experience overseeing the development or application of AI, advanced analytics, remote sensing, or decision-support tools is highly desirable.<br> Familiarity with U.<br>S. Government compliance requirements (2 CFR 200) is an advantage.<br></span> </div>

Job Summary We are seeking an experienced Health and Safety Officer to ensure a safe, compliant, and healthy workplace for our team. The role involves implementing safety policies, conducting inspections, investigating incidents, and promoting a strong safety culture across all operations.<br>Key Responsibilities Develop, implement, and maintain Health & Safety policies, procedures, and programs Conduct regular workplace inspections and audits to ensure compliance with legal and internal standards Identify hazards and assess risks, then implement corrective and preventive actions Investigate accidents/incidents/near-misses and recommend improvements to prevent recurrence Ensure proper use, maintenance, and documentation of PPE and safety equipment Monitor training compliance and coordinate health and safety awareness sessions for staff Maintain accurate records, reports, and safety documentation (inspections, incident reports, audits, etc.) Ensure compliance with local OSHA/health & safety regulations and company requirements Liaise with management and relevant contractors to ensure safe work practices Promote safety culture through toolbox talks, coaching, and consistent communication<br>Qualifications & Experience Minimum 2–5 years of experience as a Health & Safety Officer (or similar role) Strong knowledge of workplace safety standards and compliance practices Experience conducting safety inspections, risk assessments, and incident investigations Experience working in operational environments (e.g., manufacturing, construction, logistics, hospitality, or similar) is an advantage Relevant certifications (e.g., OSHA training, NEBOSH/IOSH equivalent, or other recognized safety credential)<br>Skills & Competencies Strong knowledge of safety legislation, risk management, and compliance processes Excellent communication skills with the ability to influence behavior safely Detail-oriented with strong reporting and documentation skills Ability to work independently and make timely, informed safety decisions Strong problem-solving skills and sound judgment Professional, calm demeanor in emergencies or incident investigations Ability to train and motivate teams to follow safety procedures Good organizational skills and time management

<p>Jadeer is hiring on behalf of one of its clients. We are seeking a dynamic and commercially driven Business Development Manager to lead growth initiatives within the fitness and wellness industry . This role is responsible for identifying new business opportunities, developing strategic partnerships, increasing corporate memberships, and driving sustainable revenue growth. The ideal candidate is passionate about building relationships, expanding market presence, and contributing to the success of a fast-growing fitness brand.</p><p>Key Responsibilities</p><ul><li>Develop and execute business development strategies to increase revenue and market share.</li><li>Identify and secure new business opportunities, including corporate partnerships, B2B memberships, wellness programs, and strategic alliances.</li><li>Build and maintain long-term relationships with corporate clients, partners, and key stakeholders.</li><li>Generate qualified leads through networking, referrals, industry events, and outbound prospecting.</li><li>Negotiate and close commercial agreements that align with the company's business objectives.</li><li>Collaborate with Sales, Marketing, and Operations teams to develop tailored solutions for corporate and individual clients.</li><li>Analyze market trends, competitor activities, and customer needs to identify growth opportunities.</li><li>Develop proposals, presentations, and partnership packages for prospective clients.</li><li>Manage the sales pipeline and maintain accurate records using CRM systems.</li><li>Track business development KPIs, prepare performance reports, and provide recommendations to improve results.</li><li>Represent the company at fitness, wellness, and corporate networking events to strengthen brand awareness and generate new business.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Marketing, Sales, or a related field.</li><li>+5 years of experience in Business Development, Corporate Sales, Partnerships, or Account Management.</li><li>Previous experience in the fitness, wellness, hospitality, healthcare, or lifestyle industry is highly preferred.</li><li>Proven track record of achieving revenue targets and securing strategic partnerships.</li><li>Strong understanding of B2B sales, corporate wellness programs, and partnership development.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Strong commercial mindset with the ability to identify and capitalize on growth opportunities.</li><li>Experience using CRM platforms to manage pipelines and client relationships.</li><li>Ability to work independently in a fast-paced, target-driven environment.</li><li>Proficiency in Microsoft Office Suite.</li></ul><p>Preferred Qualifications</p><ul><li>Existing network of corporate contacts and decision-makers.</li><li>Experience selling memberships, wellness solutions, or subscription-based services.</li><li>Knowledge of the fitness and wellness market, customer engagement strategies, and industry trends.</li></ul>

BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br>JOB TITLECustomer Service Officer (On Ground) | Majid Al Futtaim Entertainment | Operations<br>ROLE SUMMARYTo provide exceptional food and beverage service to VOX Cinemas guests, ensuring a high standard of hospitality and a memorable cinema experience.<br>ROLE PROFILEGreet customers warmly and create a friendly, welcoming environment. Assist guests with ticket purchases, seat selections, and promotions at the counter or via digital kiosks. Handle cash, card, and digital transactions accurately using the POS system. Provide detailed information about movie schedules, cinema services, loyalty programs, and ongoing promotions. Upsell tickets, combo deals, and retail items to maximize revenue. Respond professionally to customer inquiries, feedback, and complaints to ensure a positive experience. Ensure the box office, lobby, and customer service counters are clean, organized, and presentable at all times. Monitor customer flow and provide assistance to avoid queues or delays. Coordinate with cinema operations and F&B teams to ensure smooth service and guest satisfaction. Maintain accurate records of transactions, refunds, and reports as required. Follow all company policies regarding hygiene, health, safety, and data security. Support colleagues and other departments during peak times, special events, and promotions. Uphold VOX Cinemas and Majid Al Futtaim Entertainment service standards at all times.<br>REQUIREMENTSMinimum 1 year of experience in F&B or hospitality; cinema or restaurant experience preferred. Strong communication and customer service skills, with a friendly and professional attitude. Ability to work under pressure in a fast-paced, guest-facing environment. Flexible to work shifts, including evenings, weekends, and public holidays. Adherence to hygiene, grooming, and uniform standards at all times.<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

Who are we? CFI Financial Group is an award-winning trading provider, possessing more than 25 years of experience with multiple offices around the world including London, Larnaca, Beirut, Amman, Dubai, Port Louis, and others. CFI is hiring! Make your mark in the online trading industry. Are you looking to pursue a career in finance? Do you want to work with a dynamic and growing team in the exciting world of online trading and investing? If you answered yes, then we have some amazing opportunities for you!<br>Job Description:We are hiring a talented IT Help Desk Officer professional to join our team.<br>Responsibilities:Providing technical assistance and support to end-users, troubleshooting hardware and software issues, and resolving technical problems. Responding to and resolving user inquiries and requests in a timely and professional manner, ensuring high-quality customer service. Documenting and tracking user issues and resolutions in a ticketing system, maintaining accurate records and ensuring proper ticket management. Documenting and tracking user issues and resolutions in a ticketing system, maintaining accurate records and ensuring proper ticket management. Documenting and tracking user issues and resolutions in a ticketing system, maintaining accurate records and ensuring proper ticket management. Documenting and tracking user issues and resolutions in a ticketing system, maintaining accurate records and ensuring proper ticket management. Participating in training programs and self-study to continuously improve technical skills and stay updated with emerging technologies. Adhering to established IT policies, procedures, and security guidelines while handling user requests and accessing sensitive information. Assisting with the management and maintenance of IT assets, including inventory tracking and equipment maintenance. Collaborating with cross-functional teams and vendors as required to resolve technical issues and implement solutions.<br>Requirements:Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience. Proven experience in IT support, preferably in a financial services or trading environment. Strong knowledge of Windows OS, Microsoft 365, Active Directory, and network troubleshooting (TCP/IP, DNS, VPN). Familiarity with trading platforms (Meta Trader 4/5 or similar) and financial services applications. Excellent troubleshooting, analytical, and problem-solving skills. Fluency in English (written and spoken).<br>Why join CFI? We’re a fast-growing, multinational company Competitive salaries and benefits Work and learn with industry professions Supportive and collaborative environment Unlimited opportunities for growth and development

About the job:<br> Med Net Egypt is one of the leading managed care service organizations that caters to healthcare needs. We are looking for a skilled Senior Quality Assurance Officer- L2 who will conduct standardized quality audits of claims and approvals to ensure accuracy, compliance, and timely resolution of findings. Perform detailed review, documentation, and escalation of audit results in accordance with the department’s SOP and QA framework.<br>Your Job:<br>Extract data, sample claims / approvals, and distribute audit samples according to SOP guidelines. Perform detailed audits based on the audit checklist, document findings per service line, including decision validation, final category per invoice, root cause, financial impact, and corrective measure recommendations. Share initial audit findings with responsible departments, track department feedback, and re-evaluate claims as needed. Share audit findings with L1 Team, track department feedback, and re-evaluate cases as needed. Escalate unacknowledged items per SOP timelines. Escalate unacknowledged items or unmet SLAs as per escalation matrix and to line Manager(s). Participate in L1 and L2 calibration, finalize audit results, and align findings with respective teams. Identify trends in fraud, waste, and abuse from network providers or insured members and report to QA Management/FWA team. Contribute to system and process enhancements, including automation rules and provide regular feedback and action plan to Rule Engine team. Coach team members on policy and procedure updates, Workflows, regulatory updates, new packages, and coding (ICD/CPT) queries. Respond accurately and within SLA to queries from payers, providers, members, and internal stakeholders. Ensure continuous improvement of QA processes for claims / approvals audits, including tracking, reporting RCA findings and overpayment recoveries.<br><br>Your Profile:Bachelor’s degree in medicine, pharmacy & dentistry2 years of experience in Claims/ Approvals processing or audit and reporting. Experience in the Insurance industry with Insurer/TPA in claims is a plus Computer literacy (MS Office, Excel, Power Point) Industry knowledge related to the local health services system is a plus Strong understanding of claim auditing, QA frameworks, and workflows. Analytical thinking and attention to detail Strong communication and documentation skills Good command of English

<p>The incumbent report into the AI and Data management unit ( AI &amp; Data unit ), that is accountable to the Director of the DTD. The other units and teams reporting to the DT Director include the Enterprise Architecture, Strategy &amp; Planning unit, the Digital development and management unit, the Infrastructure &amp; Security Team and the Global Service Desk and Endpoint Management team. Under the leadership of the Director, these units and teams serve as members of the global DTD management team, along with the CISO and Regional DT managers. The AI &amp; Data unit is responsible to deliver greater value from IFRC s data, and ensures the development and implementation of IFRCs data and AI governance and strategy, in close collaboration with the IFRC s Data Protection Office and through indirect management of data professionals in other departments. The unit oversees all data operations, data product lifecycles and manages the organisation s data platform, as well as the coordination and support to AI initiatives. The Senior AI Cloud and Security Officer will also interact with internal and external AI and data experts, private sector, academia, external suppliers, vendors and consultants who are sourced to deliver AI-related activities. The Senior AI Cloud and Security Officer is responsible to design, deploy, and monitor AI systems that adhere to organizational policies and global best practices and is delivery by working closely with cross-functional teams. This includes managing Microsoft Purview s Data Security Posture Management (DSPM), securing AI/ML data pipelines, and enhancing the organization s cloud security posture.</p><p>AI Platform Management</p><ul><li>Oversee organizational AI platforms for development, testing, and production environments.</li><li>Implement best practices for AI lifecycle management, including model deployment, monitoring, and retirement.</li></ul><p>Security &amp; Compliance</p><ul><li>Review AI applications to ensure compliance with organizational policies, ethical AI principles, and regulatory requirements.</li><li>Lead risk assessments and mitigation strategies for AI/ML systems and sensitive data.</li><li>Contribute to threat-modeling and incident response planning for AI-related risks</li></ul><p>Data governance</p><ul><li>Establish and maintain data lineage tracking for AI models to ensure transparency and compliance.</li><li>Collaborate with data scientists, developers, and compliance teams to enforce secure data governance.</li></ul><p>Automation &amp; Integration</p><ul><li>Design and implement automated DSPM workflows using Microsoft Purview and Azure-native tools.</li><li>Develop and maintain security automation scripts and integrations (e.g., PowerShell, Python, Logic Apps).</li></ul><p>Cloud security</p><ul><li>Monitor and optimize Azure security controls including Defender for Cloud, Sentinel, and Key Vault.</li><li>Ensure proper configuration of identity and access management for AI workloads</li></ul><p>Innovation &amp; Advisory</p><ul><li>Stay updated on emerging AI security trends, frameworks, and regulatory changes.</li><li>Advise leadership on strategic AI security initiatives and risk posture improvements.</li><li>Act as a main point of reference to support staff of all levels in understanding current practices and systems</li></ul><p><strong>Desired Candidate Profile</strong></p><p>In virtually all countries, people increasingly rely on and expect a diverse range of digital services (e.g., through their mobile devices) to interact with local government, companies, and community organizations and services. This disruption is already happening to humanitarian assistance. Yet, the Digital Divide remains a persistent and significant challenge at both national and local levels. The need for a successful and large-scale digital transformation is urgent. And Digitally Transforming the IFRC and its 191 members is a complex process which requires collaborative action and support across the membership. Therefore, the IFRC recently developed a Digital Transformation Strategy which was approved by the IFRC Governing Board in May 2021. The Digital Transformation Department (DTD) has full leadership responsibility for the implementation of the digital transformation strategy and the positive impact it will have on the 191 National Society members of the IFRC. The DTD provides strategic leadership and guides the IFRC Secretariat as well as the members network to adapt and innovate humanitarian services, drawing on digital services, data-enabled decision-making, and other opportunities for digital transformation in support of the IFRC s Strategy 2030. In addition, the DTD is responsible for the development and implementation of business transformation, information technology and digitalization services throughout the IFRC Secretariat, thereby supporting the same transformation in 191 NSs, setting the vision, and drawing stakeholders together on this digital journey.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>Jadeer</strong> is hiring on behalf of one of its clients. We are seeking a dynamic and commercially driven <strong>Business Development Manager</strong> to lead growth initiatives within the <strong>fitness and wellness industry</strong>. This role is responsible for identifying new business opportunities, developing strategic partnerships, increasing corporate memberships, and driving sustainable revenue growth. The ideal candidate is passionate about building relationships, expanding market presence, and contributing to the success of a fast-growing fitness brand.</span></p><br><p><span><strong>Key Responsibilities</strong></span></p><br><ul><li><p><span>Develop and execute business development strategies to increase revenue and market share.</span></p><br></li><li><p><span>Identify and secure new business opportunities, including corporate partnerships, B2B memberships, wellness programs, and strategic alliances.</span></p><br></li><li><p><span>Build and maintain long-term relationships with corporate clients, partners, and key stakeholders.</span></p><br></li><li><p><span>Generate qualified leads through networking, referrals, industry events, and outbound prospecting.</span></p><br></li><li><p><span>Negotiate and close commercial agreements that align with the company's business objectives.</span></p><br></li><li><p><span>Collaborate with Sales, Marketing, and Operations teams to develop tailored solutions for corporate and individual clients.</span></p><br></li><li><p><span>Analyze market trends, competitor activities, and customer needs to identify growth opportunities.</span></p><br></li><li><p><span>Develop proposals, presentations, and partnership packages for prospective clients.</span></p><br></li><li><p><span>Manage the sales pipeline and maintain accurate records using CRM systems.</span></p><br></li><li><p><span>Track business development KPIs, prepare performance reports, and provide recommendations to improve results.</span></p><br></li><li><p><span>Represent the company at fitness, wellness, and corporate networking events to strengthen brand awareness and generate new business.</span></p><br></li></ul><p><span><strong>Requirements</strong></span></p><br><br><ul><li><p><span>Bachelor's degree in Business Administration, Marketing, Sales, or a related field.</span></p><br></li><li><p><span>+5 years of experience in Business Development, Corporate Sales, Partnerships, or Account Management.</span></p><br></li><li><p><span>Previous experience in the fitness, wellness, hospitality, healthcare, or lifestyle industry is highly preferred.</span></p><br></li><li><p><span>Proven track record of achieving revenue targets and securing strategic partnerships.</span></p><br></li><li><p><span>Strong understanding of B2B sales, corporate wellness programs, and partnership development.</span></p><br></li><li><p><span>Excellent communication, negotiation, and presentation skills.</span></p><br></li><li><p><span>Strong commercial mindset with the ability to identify and capitalize on growth opportunities.</span></p><br></li><li><p><span>Experience using CRM platforms to manage pipelines and client relationships.</span></p><br></li><li><p><span>Ability to work independently in a fast-paced, target-driven environment.</span></p><br></li><li><p><span>Proficiency in Microsoft Office Suite.</span></p><br></li></ul><p><span><strong>Preferred Qualifications</strong></span></p><br><ul><li><p><span>Existing network of corporate contacts and decision-makers.</span></p><br></li><li><p><span>Experience selling memberships, wellness solutions, or subscription-based services.</span></p><br></li><li><p><span>Knowledge of the fitness and wellness market, customer engagement strategies, and industry trends.</span></p><br></li></ul><p><span><strong>What We Offer</strong></span></p><br><ul><li><p><span>Competitive salary with an attractive performance-based incentive structure.</span></p><br></li><li><p><span>Opportunities for professional growth and career advancement.</span></p><br></li><li><p><span>A collaborative and energetic work environment.</span></p><br></li><li><p><span>The chance to contribute to the growth of an innovative brand in the fitness and wellness industry.</span></p><br></li></ul> </div>

About Us<br><br>Join us at Orange Business!<br><br>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.<br><br>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.<br><br>About The Role<br><br>The Security Project Manager is an empowered project management role with full end-to-end responsibility to deliver and control results, time, resources and quality for all Security Projects. The role of the Security PM is to lead a single large project, or number of small to medium scale projects, and to take responsibility for the achievement of the agreed goals and objectives.<br><br>Job Duties: <br><br> Act as a point of contact and owner to ensure the chosen product is delivered on time. Ensure that the project delivers the results required by all stakeholders Manage the many variables that occur during the life cycle of the project. Ensure that the project resources level of authority is clearly defined and understood by all parties as part of the project governance. Conduct stakeholder analysis, define and manage customer expectations both stated and un-stated. Ensure that the implementation processes, procedures, and documentation templates defined by the project board are used by the implementation team. Identify the dependencies between the various adjuncts, connected services, other project work-streams, and the customer activities/dependencies. Prepare estimate time for all activities and deliver a project plan. Control performance to meet the deadlines according to the schedule. Manage change requests and integrate approved ones into the project plan as directed. Plan, allocate and manage budgets. Manage third party equipment and suppliers. Assist in the development and delivery of regular reports, minutes, and actions. Support the PMO, Program and Project Managers in activities that promote team effectiveness, morale, and productivity. Support the detailed migration plan for each site, based on the migration plans of each provider. Contribute to the establishment and maintenance for budget tracking processes and give forewarning of any deviations from budget using appropriate company tools. Be an expert in the product being delivered to provide support throughout the delivery process whilst managing all stakeholders’ expectations. Provide regular customer reporting and conduct risk management to meet the agreed delivery dates. Be engaged for all Security implementations. Have a specific expertise in the domain and associated process. Monitor progress of service delivery components to ensure timely and quality site implementations. Promote quality practices and play a part in their execution. Monitor implementation progress and drive resolution of implementation issues. Provide implementation transition reports. Complete acceptance testing and Handover to Operations. <br><br>About You<br><br> Degree in business, science , or equivalent relevant experience English Fluency is a must (Level B2 required) Minimum of 5 years of project management experience in the telecom or IT industry managing external customer facing projects. Synergy PM (Orange Project Management Methodology) understanding Project Management Certification (PMI PMP, PMI ACP or PRINCE2 Practitioner) is a plus ITIL Certificate/Knowledge is preferred but not mandatory Strong Customer Service Orientation. Leader coordinating and managing a number of individuals in support of a project. Provide guidance, leadership and support to the project teams. Cross-cultural and working-time flexibility. Organize the delivery of a complex service. Strong team player and Leadership skills. Strong and effective Communication skills. Ability to organize face to face customer and project meetings. Ability to prioritize and balance under workload. Virtual team management. Working in an international environment. Excellent Organization, Planning and Time Management skills Strong knowledge of Security Services and solutions, with previous involvement in security and network deployment projects. <br><br>You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.<br><br>What We Offer<br><br> Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world. Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working). Professional Development: training programs and upskilling/re-skilling opportunities. Career Growth: Internal growth and mobility opportunities within Orange. Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events. Reward Programs: Employee Referral Program, Change Maker Awards.<br><br>Only Your Skills Matter<br><br>Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>The International Organization for Migration (IOM) is committed to the principle that humane and orderly migration benefits migrants and society. As the leading international organization for migration, IOM acts with its partners in the international community to assist in meeting the growing operational challenges of migration management; advance understanding of migration issues; encourage social and economic development through migration, and uphold the human dignity and well-being of migrants.</span></p><br><p><span><span>Under the overall supervision of the Regional Director and the direct supervision of the Chief of Mission of the Egypt Country Office, the incumbent will be responsible for coordinating, liaising, and handling all protocol matters for IOM Offices based in Cairo, Egypt.</span></span></p><br><br> </div>

<p><b >Duties and Responsibilities</b></p><p>A. Education Program Delivery Plan, implement, and supervise the project's education activities, including catch-up, remedial, and blended learning pathways. Develop and adapt session plans, learning materials, and learning kits appropriate to learners' age and level. Oversee the operation of the digital learning hub and ensure learners are supported to use digital platforms effectively. Ensure learning timetables, groupings, and class sizes support quality delivery and safe participation.</p><p>B. Learner Assessment and Placement Lead learner screening, diagnostic assessment, and placement into the appropriate learning pathway using agreed tools. Analyse assessment results to identify learning gaps and inform remedial planning and curriculum adjustment. Track learner progress through pre- and post-assessment and recommend adjustments where learners are not progressing.</p><p>C. Teacher and Facilitator Support Support the identification, recruitment, and induction of teachers, facilitators, and volunteers. Deliver and coordinate training on child-centred pedagogy, gender-responsive and culture-sensitive teaching, positive discipline, and inclusive education. Provide ongoing coaching, classroom observation, and feedback to strengthen teaching quality.</p><p>D. Quality, Monitoring and Reporting Monitor the quality of education delivery against agreed standards and document findings and follow-up actions. Maintain accurate learner records, attendance, and assessment data. Contribute education inputs to periodic project reports and lessons-learned documentation.</p><p>E. Safeguarding and Inclusion Comply with LMF's Child Safeguarding, PSEA, and Code of Conduct requirements at all times, and complete all mandatory safeguarding training. Report any safeguarding concern immediately through the designated reporting channels. Apply the do-no-harm principle, confidentiality, and informed consent in all contact with children and caregivers. Support functioning feedback and complaints mechanisms and ensure beneficiaries know how to use them. Ensure learning spaces and materials are accessible and inclusive for children with disabilities and for girls.</p><p>Core Competencies and Skills</p><p>Achievement focused: Follow Results-based management (RBM) in achieving planned goals and objectives. Working Smart: Achieve more in less time. Balances between work life and personal life to ensure the sustainability of high-quality performance. Able to contribute and create a participatory, enjoyable, fulfilling, and rewarding work environment. Accountability: Holds self-accountable to making decisions and managing resources efficiently. Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance. Ambition: Sets ambitious and challenging goals for himself/herself (and the team), takes responsibility for self-development and encourages others to do the same Widely shares their vision, engages, and motivates others to contribute to the bigger vision of LMF. Future orientated and thinks strategically. Thinks globally and acts locally. Collaboration: Builds and maintains effective relationships with project team, colleagues and external partners. Values diversity as a source of competitive strength. Approachable, good listener and easy to communicate with. Creativity: Develops and encourages new and innovative solutions. Willing to take disciplined risks. Integrity: Honest and encourages openness and transparency</p><p>Qualifications and Requirements Experience : Experience delivering or supervising catch-up, remedial, or accelerated learning programmes for out-of-school children. Experience in learner assessment, placement, and progress tracking. Experience training, coaching, and supervising teachers, facilitators, or volunteers. Experience with blended or digital learning approaches is an advantage. Skills : Strong technical knowledge of child-centred, gender-responsive, and inclusive pedagogy. Ability to design and adapt learning materials and session plans. Good coordination, coaching, and feedback skills. Understanding of safeguarding, PSEA, and trauma-sensitive teaching approaches. Proficiency in MS Office Suite and digital learning platforms. Language proficiency: Arabic: Native. English: Good (written and spoken). Safeguarding and Equal Opportunity LMF has a zero-tolerance approach to any harm to, or exploitation of, a child or a vulnerable adult by any of its staff, volunteers, or partners. The post holder must comply with LMF's Child Safeguarding, PSEA, and Data Protection policies and the Code of Conduct; appointment is subject to satisfactory reference and background checks. LMF is an equal opportunity employer and encourages applications from qualified women and persons with disabilities. This job description is not exhaustive and may be reviewed and updated by mutual agreement to reflect the evolving needs of the project. Apply Now!</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level: Bachelor's degree in Education, Arabic or English language, Science, Psychology, or a related field. A teaching qualification is an asset.</p><p>Experience : Experience delivering or supervising catch-up, remedial, or accelerated learning programmes for out-of-school children. Experience in learner assessment, placement, and progress tracking. Experience training, coaching, and supervising teachers, facilitators, or volunteers. Experience with blended or digital learning approaches is an advantage.</p><p>Skills : Strong technical knowledge of child-centred, gender-responsive, and inclusive pedagogy. Ability to design and adapt learning materials and session plans. Good coordination, coaching, and feedback skills. Understanding of safeguarding, PSEA, and trauma-sensitive teaching approaches. Proficiency in MS Office Suite and digital learning platforms.</p><p>Language proficiency: Arabic: Native. English: Good (written and spoken).</p>

Application Deadline: 30 September 2026Department: Sales & Marketing Location: Egypt - Cairo<br><br>Description<br><br>SCOPE<br><br>Responsible for achieving hotel targets by optimizing revenues through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus the Revenue goals.<br><br>OVERALL OBJECTIVES<br><br>The job of Sales Manager is executed satisfactorily when:The Hotel achieves its Financial Objectives. The Sales Team that the person works with achieves their Revenue Objectives. The person achieves their Personal Objectives. The TTTT is carried out to the satisfaction of both the Director of Sales / Director of Sales & Marketing. MAIN RESPONSIBILITIESResponsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set. Responsible for prospecting new accounts. Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets. Conduct site inspections. Adhere to the Corporate SOP’s. Follow up of tentative bookings in the assigned markets. Detailed knowledge of competitor set. Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel. Responsible for timely contracting from the client base responsible for. SMART contracting to ensure optimum yielding during annual rate negotiations. Attend trade shows, sales blitz, workshops, etc. in the assigned markets. Assist the Director of Sales / Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly. Assist the Director of Sales / Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions. Execute sales actions within set cost budget structure. Document all sales actions in SFA (S&C). Update OPERA contact database at all times.<br>Cross sell other Kempinski Hotels. Understand, and follow the Company Sales Vision. Participation in Duty Manager rota. Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety. Ensure that all potential and real hazards are reported and rectified immediately. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br><br>Key Responsibilities<br><br>MAIN RESPONSIBILITIESResponsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set. Responsible for prospecting new accounts. Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets. Conduct site inspections. Adhere to the Corporate SOP’s. Follow up of tentative bookings in the assigned markets. Detailed knowledge of competitor set. Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel. Responsible for timely contracting from the client base responsible for. SMART contracting to ensure optimum yielding during annual rate negotiations. Attend trade shows, sales blitz, workshops, etc. in the assigned markets. Assist the Director of Sales / Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly. Assist the Director of Sales / Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions. Execute sales actions within set cost budget structure. Document all sales actions in SFA (S&C). Update OPERA contact database at all times.<br>Cross sell other Kempinski Hotels. Understand, and follow the Company Sales Vision. Participation in Duty Manager rota. Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety. Ensure that all potential and real hazards are reported and rectified immediately. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br><br><br><br><br><br>Skills, Knowledge and Expertise<br><br>EDUCATION: University graduate, Hotel Apprenticeship,<br> Higher College Education. <br><br>EXPERIENCE: Two (2) years experience in a Sales position, preferably in a 4/5 star hotel.<br><br>LANGUAGE:Local language – excellent oral and written skills (as applicable) English – excellent oral and written skills Additional language - beneficial COMPETENCIES: To fill this position the candidate must have:Planning/organization Adaptability Flexibility Initiative Negotiation skills Selling skills Innovative ideas TECHNICAL :Strong computer skills, including Microsoft Office, (Excel/Power Point/Word) Micros Fidelio Opera and Sales & Catering INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:People Oriented Passionate for European luxury Entrepreneurial Straightforward Interest to develop in the Sales department, communication, attention to details Organisational skills Problem solving & decision making<br><br><br>Benefits<br><br>About Kempinski<br><br>Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.<br><br>Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.<br><br>For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.<br><br>In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.

Reports to: Director, Gift Administration<br>Purpose: Responsible for the prompt and accurate processing and recording of all gifts and pledges, including checks, credit cards, and EFTs. The role ensures strict adherence to internal controls, policies (especially the 72-hour turnaround), and CASE standards. This position supports donor acknowledgment, assists in drafting gift agreements, and generates essential financial reports.<br>Responsibilities:Gift Processing and Accuracy: Coordinate and manage the accurate and timely processing of all daily gift batches, pledges, and unique transactions, adhering to the 72-hour turnaround receipting policy. Compliance & Data Integrity: Ensure all processing methods comply with CASE standards and related tax laws. Conduct data verification, cleansing, and updates to maintain high data integrity in the advancement database. Financial Support & Reporting: Assist the Controller's Office with the reconciliation and monthly close process. Generate required financial reports, dashboards, and assist the Director in drafting gift agreements. Donor Acknowledgment: Produce gift receipts and individualized acknowledgement letters promptly, ensuring donor records are consistent and accurate across all Advancement units.<br>Requirements:Minimum Education Requirements:Bachelor’s degree in finance, economics, or business is highly desired.<br>Experience:Minimum 5 years of experience, preferably in higher education.<br>Skills:Data Management: Highly detail-oriented and comprehend a complex database, policies, and procedures. Software Proficiency: Extensive experience with MS Office (Word, Excel, Power Point) and knowledge of any CRM. Process Learning: Ability to quickly learn the principles and practices of gift counting and complex data entry. Accountability & Compliance: Ability to prioritize work and perform multiple tasks simultaneously while maintaining a high degree of accuracy and adherence to deadlines. Strong commitment to the highest standards of customer service and professionalism; maintains confidentiality, and a strong work ethic. Communication and Collaboration: Exemplary interpersonal skills to clearly explain policies to all internal and external customers. Ability to take responsibility, work well as a team member and independently. Fluent in written and verbal English and Arabic.<br>This position is open until September 6, 2026Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."<br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Adree is seeking an experienced and results-driven Delivery Manager to oversee the end-to-end execution and successful rollout of complex digital products and IT projects.<br> In this role, you will hold ultimate accountability for project delivery within agreed timelines, scope, quality standards, and budget constraints.<br> Operating at the intersection of business, technology, and operations, the Delivery Manager will orchestrate cross-functional teams (.<br>NET, OutSystems, Creatio, QA, DevOps), streamline delivery processes, manage client expectations, and proactively eliminate obstacles to ensure smooth, high-impact solution delivery.<br> Key Roles and Responsibilities End-to-End Delivery Ownership: Drive and manage the full delivery lifecycle of multiple software development and digital transformation initiatives from inception to post-launch support.<br> Agile Governance &amp; Process Execution: Enforce Agile/Scrum best practices, monitoring sprint velocity, backlog health, and key delivery metrics (KPIs/SLAs) across squads.<br> Stakeholder &amp; Client Alignment: Act as the primary escalation point for project delivery; maintain transparent communication with clients, Program Managers, and executive leadership regarding progress, risks, and milestones.<br> Risk Management &amp; Blocker Removal: Identify, track, and mitigate technical, operational, and resource risks early; unblock engineering and functional teams to maintain delivery momentum.<br> Resource &amp; Financial Oversight: Partner with Resource Managers and Tech Leads to ensure optimal team composition, workload balance, budget tracking, and billability targets.<br> Vendor &amp; Third-Party Management: Coordinate with external vendors, contractors, and third-party implementation partners to align deliverables with project timelines.<br> Quality &amp; Compliance Assurance: Ensure that software releases meet rigorous Quality Assurance, security, and architectural standards prior to client handover.<br> Continuous Process Improvement: Conduct sprint retrospectives and post-implementation reviews to continuously optimize delivery frameworks, operational efficiency, and team performance.<br> Education Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.<br> Experience 6–8 years of experience in IT delivery, project management, or software engineering management, with at least 3+ years in a Delivery Lead/Manager role .<br> Proven track record of successfully delivering large-scale enterprise web, mobile, or digital product applications in client-facing environments.<br> Skills &amp; Competencies (Technical &amp; Analytical + Soft) Delivery Frameworks: Deep mastery of Agile, Scrum, Kanban, and hybrid project management methodologies.<br> Tech Ecosystem Awareness: Solid understanding of modern software development life cycles (SDLC), microservices, low-code platforms (OutSystems, Creatio), and cloud deployments (.<br>NET, Azure).<br> PM Tooling Proficiency: Advanced hands-on experience using Jira, Confluence, MS Project, and reporting dashboards to track delivery health.<br> Stakeholder Management: Exceptional negotiation, conflict-resolution, and executive presentation skills.<br> Data-Driven Operations: Strong analytical mindset with the ability to leverage delivery metrics (burndown charts, velocity, defect density) to drive outcomes.<br> Leadership &amp; Empowerment: Proven ability to lead, motivate, and hold cross-functional technical teams accountable without direct hierarchical authority.<br> Preferred (but not required) Prior background as a Project Manager, Scrum Master, or Tech Lead inside software consultancies.<br> Experience managing client-site or regional delivery operations across the GCC region.<br> Certifications PMP (Project Management Professional) or PMI-ACP is highly preferred.<br> Certified ScrumMaster (CSM) or SAFe Agilist (Advantage).<br> Job Location HQ</span> </div>