Program Officer Jobs - Giza Egypt

<h2>Job Description</h2><h2>Admissions &amp; Enrollment</h2><ul><li>Handle all nursery inquiries from prospective parents through phone calls, WhatsApp, social media, and walk-ins.</li><li>Schedule and conduct nursery tours for prospective families.</li><li>Explain nursery policies, programs, fees, and procedures clearly to parents.</li><li>Manage the child registration and enrollment process.</li><li>Maintain accurate records of admissions, waiting lists, and student files.</li><li>Follow up with prospective parents regarding admissions and vacancies.</li><li>Prepare and organize enrollment documents and contracts.</li></ul><h2>Parent Communication</h2><ul><li>Serve as the main point of contact between the nursery and parents.</li><li>Respond to parent inquiries professionally and promptly.</li><li>Share important announcements, reminders, newsletters, and event information with parents.</li><li>Support positive parent relationships and maintain high customer service standards.</li><li>Coordinate communication regarding settling-in schedules, events, activities, and child updates.</li></ul><h2>Daily Connect &amp; Documentation</h2><ul><li>Update children’s daily information on the Daily Connect application.</li><li>Document daily activities, meals, naps, diaper changes, learning experiences, and important notes.</li><li>Take photos of children during activities and upload them to Daily Connect and Google Photos.</li><li>Ensure all uploaded content follows nursery policies and maintains confidentiality and professionalism.</li></ul><h2>Administrative Duties</h2><ul><li>Maintain organized digital and physical records.</li><li>Assist with attendance tracking and daily sign-in/sign-out procedures.</li><li>Support fee collection follow-ups and invoice distribution when required.</li><li>Coordinate with teachers and management regarding student information and parent concerns.</li><li>Assist the Academics &amp; Events Manager in planning and organizing nursery events, celebrations, and activities.</li></ul><h2>Marketing &amp; Social Media Support</h2><ul><li>Support the nursery’s social media presence by sharing activity highlights and event content with the Marketing Manager.</li><li>Assist in creating promotional material including brochures, flyers, etc.</li><li>Help maintain a positive and professional nursery image.</li></ul><h2>Job Requirements</h2><ul><li>Bachelor’s degree in Marketing, Communications, Business, or a related field.</li><li>Strong written and spoken English is essential.</li><li>Excellent communication, interpersonal, and organizational skills.</li><li>Confidence in working with parents, staff, and vendors.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint).</li></ul>

<p>Responsibilities related to the Program:</p><ul><li>Prepare and update progress plans each semester for all students, consulting with the program director, confirming course offerings and estimated student numbers. (1st of Aug before fall – 1st of Jan before spring to have the time and prepare schedule).</li><li>Coordinate advising of students, handle drop/add, withdrawal, petitions, and schedule clashes.</li><li>Prepare course schedules for the upcoming academic year and review with program director.</li><li>Coordinate with other program coordinators within the same school or other departments to ensure requirements for common courses are met.</li><li>Collaborate with the IT department to create courses on MOODLE, communicate enrollment to faculty and students before the start of lectures.</li><li>Collaborate with the marketing department to update content on the website, brochures, and landing page.</li><li>Receive transfer-of-credit requests and share them with the program director to review and decide on the approval of new equivalent courses.</li><li>Review accumulative GPA for students to ensure fulfillment of hours per semester.</li><li>Communicate evaluation results to the program director and dean, including early and final evaluations.</li><li>Confirm receipt of final grades from part-time instructors, ensuring proper payment of compensation when required.</li><li>Ensure accurate communication of final grades to the Registrar after director’s approval.</li><li>Check graduating students' records for any missing requirements.</li><li>Communicate corporate scholarship agreements with the Finance department before the semester starts.</li><li>Attend the monthly school council meetings, if required.</li><li>Prepare hiring requests for part-time faculty, obtaining necessary signatures before submission to HR.</li><li>Organize events related to the program and coordinate with other departments such as finance, marketing, and procurement.</li><li>Assist in preparing documents outgoing to governmental institutions. (SCEU, NAQAAE, etc).</li><li>Upload revised documents to CMS and ERP systems.</li></ul><p>Responsibilities related to Faculty Members</p><ul><li>Ensure timely communication of course enrollment and course-related information to faculty members.</li><li>Verify the accuracy of final grades submitted by instructors.</li><li>Facilitate the faculty's payment.</li></ul><p>Responsibilities related to Students:</p><ul><li>Reach out to potential students to provide them with relevant programs and admission information.</li><li>Facilitate the admission process, including receiving applications, delivering them to the program director, and announcing results for applicants.</li><li>Oversee the registration process, collaborate with IT to create NU mail accounts for students, update student records, create class lists, receive, and process forms (withdrawal, incomplete, etc.), issue graduation certificates, enrollment certificates, and other required documents.</li><li>Provide guidance and updated records to students through faculty advising, ensuring they have the necessary information about curricula, academic regulations, and university status.</li><li>Perform any other tasks assigned by the Program Director or Dean that are within the scope of the role's responsibilities.</li></ul>

<p><strong>Program Administration</strong></p><ul><li><p>Manage correspondence, filing systems, official documents, and administrative records.</p></li><li><p>Prepare official letters, including recommendation, invitation, competition, and other program-related communications.</p></li><li><p>Respond to inquiries from students, faculty, alumni, and university departments regarding program policies and procedures.</p></li><li><p>Compile reports, statistics, and program data for the Program Director, Dean's Office, and other stakeholders.</p></li><li><p>Coordinate equivalency renewal and accreditation-related documentation for academic programs.</p></li></ul><p><strong>Committee and Meeting Support</strong></p><ul><li><p>Organize and attend Program Council, School Council, and other meetings as required.</p></li><li><p>Prepare agendas, record meeting minutes, and follow up on action items.</p></li><li><p>Participate in workshops and institutional events when requested.</p></li></ul><p><strong>Student Services and Academic Support</strong></p><ul><li><p>Coordinate advising-related activities, including advisor assignment and resolution of registration and scheduling issues.</p></li><li><p>Manage special student cases, including petitions, medical leave, semester withdrawal, probation, and appeals, in coordination with relevant university offices.</p></li><li><p>Assist parents and students in resolving academic and administrative concerns.</p></li><li><p>Process transfer students, course equivalencies, transfer credits, and study-abroad credit recognition.</p></li><li><p>Coordinate graduation processes, including graduation clearance, project defense scheduling, external examiners, and related logistics.</p></li></ul><p><strong>Academic Operations</strong></p><ul><li><p>Prepare the list of courses to be offered in every semester according to the study plan.</p></li><li><p>Review class schedules, prepare faculty teaching loads, office hours, and reports for the Dean's Office and quality unit.</p></li><li><p>Coordinate faculty and teaching assistant enrollment on learning management systems (e.g., Moodle).</p></li><li><p><strong>Faculty and Human Resource Support</strong></p></li><li><p>Coordinate recruitment and onboarding of new faculty members, including HR documentation, contract follow-up, and university account requests.</p></li><li><p>Provide administrative assistance to faculty members, including classroom arrangements, printing, and coordination with IT and other support units.</p></li></ul><p><strong>Assessment and Examination Administration</strong></p><ul><li><p>Coordinate midterm and final examination logistics, including exam scheduling, room requirements, proctor assignments, attendance records.</p></li><li><p>Communicate examination schedules and responsibilities to faculty and teaching assistants.</p></li></ul><p><strong>Events and External Engagement</strong></p><ul><li><p>Organize field trips, school visits, workshops, graduation project presentations, and other program events.</p></li><li><p>Coordinate logistics, venue reservations, visitor itineraries, photography, transportation, hospitality, promotional materials, and interdepartmental arrangements.</p></li></ul><p><strong>Procurement and Financial Administration</strong></p><ul><li><p>Process purchase requests through the ERP system and monitor approvals until completion.</p></li><li><p>Coordinate procurement, receipt, and verification of purchased items.</p></li><li><p>Manage cash advances, project funds, financial settlements, supporting documentation, and compliance with university financial procedures.</p></li></ul><p><strong>General Coordination</strong></p><ul><li><p>Liaise with academic departments and administrative offices, including the Registrar, Human Resources, Finance, Information Technology, Marketing, Student Affairs, and external organizations to ensure smooth program operations.</p></li><li><p>Perform other duties and special assignments consistent with the purpose and responsibilities of the position.</p></li></ul><p></p>

<p><strong>Torrecid Egypt Summer Internship Program 2026</strong></p><p>Are you a passionate student or recent graduate eager to gain hands-on professional experience?</p><p>Torrecid Egypt is pleased to announce its <strong>Summer Internship Program</strong>, designed to provide talented individuals with practical exposure, professional development, and the opportunity to learn from experienced professionals in a dynamic work environment.</p><p><strong>Program Duration:</strong></p><ul><li><p>4 weeks</p></li><li><p>August 2026</p></li></ul><p></p><p><strong>What You Will Gain</strong></p><ul><li><p>Hands-on experience in a leading multinational company.</p></li><li><p>Mentorship from experienced professionals.</p></li><li><p>Exposure to real business operations and projects.</p></li><li><p>A certificate of completion upon successfully finishing the program.</p></li><li><p>A valuable opportunity to build your professional network and develop your skills.</p></li></ul><p>If you are ready to take the first step toward your professional journey, we encourage you to apply and become part of the Torrecid experience.</p><p></p><p><strong>Requirements</strong></p><p></p><p><strong>Who Can Apply?</strong></p><ul><li><p>Senior undergraduate students in their <strong>penultimate (second-to-last) or final year of study</strong>, or recent graduates.</p></li><li><p>Senior students or graduates in Engineering, Chemistry, or other relevant disciplines.</p></li><li><p>A minimum cumulative GPA 3.00 or 70% (or equivalent academic standing).</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>A proactive attitude, eagerness to learn, and the ability to work effectively in a team.</p></li><li><p>Commitment to attending the internship throughout the entire program.</p></li></ul><p></p>

<p><strong>Position Purpose</strong></p><p>will assist the Patient Care Leader in managing drug access program(s) in the region. The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office based</p><p></p><p><strong>Duties and Responsibilities</strong></p><ul><li><p>Effectively assist the Patient Care Leader in managing a drug access program(s) by liaising with hospitals, and pharmacies, and patients</p></li><li><p>Ensure that eligible patients are enrolled in the program(s) in a timely manner and in accordance with the project workflow and timelines</p></li><li><p>Ensure that current patients receive their drugs quickly and efficiently</p></li><li><p>Prepare timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance reports (quarterly) for internal This includes monitoring and tracking patient files in collaboration with Axios staff in “real time” as patients proceed through the program</p></li><li><p>Maintain and update electronic program files, including patient and quality assurance data</p></li><li><p>Attending and completing Pharmacovigilance, Pharma and Product Training provided by the Client with a clear understanding of how to collect and report safety data</p></li><li><p>Reporting any adverse events/product complaints as per client’s requirements and/or Axios SOPPs</p></li><li><p>Conduct administrative duties for the office</p></li><li><p>Conduct all program activities through exclusive use of Axios’ Patient Management System &#40;PMS&#41;</p></li><li><p>Additional duties as required</p></li></ul><p></p><p><strong>Benefits of working with Axios include:</strong></p><ul><li><p>Paying fair market value<br></p></li><li><p>Annual performance-based bonus (based on role, levels, and contract)<br></p></li><li><p>Premium Private health insurance</p></li><li><p>Career progression aligned with a competency framework</p></li><li><p>Humanitarian Impact: Contribute to patient support programs that make a meaningful difference in patient lives.</p></li><li><p>Learning Exposure: Expand your expertise through hands-on experience in global health initiatives and patient-focused programs..</p></li></ul><p></p><p><strong>Requirements</strong></p><p>&nbsp;<strong>Relationships</strong>&nbsp;</p><ul><li><p>Work closely with program team members</p></li><li><p>Maintain ongoing and frequent communication with project team leaders including Axios regional and global staff</p></li></ul><p>&nbsp;</p><p><strong>Competencies</strong>&nbsp;</p><ul><li><p>Application of job knowledge</p></li><li><p>Concern for order and quality</p></li><li><p>Adaptability and flexibility</p></li><li><p>Dependability</p></li><li><p>Teamwork</p></li></ul><p>&nbsp;</p><p><strong>Educational Background and Experience</strong>&nbsp;</p><ul><li><p>A degree in Scientific or Healthcare related degree</p></li><li><p>2 to 3 years working experience in a healthcare or scientific field or NGO is ideal</p></li><li><p>Experience in data monitoring and management is an advantage</p></li><li><p>Experience coordinating and handling logistics/supply chain is a plus</p></li><li><p>Experience in customer service management is a plus</p></li><li><p>In lieu of working experience, a demonstrated passion for philanthropy through volunteer involvement is also an advantage</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Purpose Vodafone s Enterprise Integrated Solutions team is a fast-growing unit established approximately two years ago , supporting the expansion of complex enterprise solutions across the Egyptian market. The team delivers a diverse portfolio ranging from small-scale projects to large, multi-stream programs . The Project Manager will play a key role in driving delivery excellence , managing end-to-end project execution, and contributing to the build-up of a solid project delivery framework, governance, and momentum as the business continues to scale. This role requires strong stakeholder management, adaptability across solution domains, and hands-on project leadership. Key accountabilitiesLead end-to-end project and program delivery , from initiation through closure. Manage a varied portfolio of projects (small, medium, and large programs) with differing complexity and risk profiles. Establish and maintain project plans, schedules, budgets, and risk registers . Drive project governance , reporting, and escalation in line with Vodafone standards. Coordinate cross-functional teams including technical, commercial, and external vendors. Support the development and maturity of project delivery structures, processes, and best practices within the Integrated Solutions team. Act as the primary point of contact for enterprise customers , ensuring alignment on scope, milestones, and expectations. Manage dependencies, change requests, and delivery risks proactively. Ensure projects are delivered on time, within scope, and within budget , while maintaining quality and customer satisfaction. Support senior management with accurate project reporting and insights . Competencies &amp; Qualifications8 years of proven experience in Project Management. Strong experience delivering technology and enterprise solutions projects . Demonstrated ability to manage multiple projects and/or programs simultaneously . Experience working with cross-functional and vendor-based delivery models . Solid understanding of project governance, financial tracking, and risk management . PMP, PRINCE2, or equivalent certification is a strong advantage . Technical RequirementsStrong leadership and stakeholder management skills. Excellent communication and presentation abilities. High level of ownership, accountability, and decision-making capability. Ability to operate in a dynamic, growing environment with evolving structures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>8 years of proven experience in Project Management. Strong experience delivering technology and enterprise solutions projects . Demonstrated ability to manage multiple projects and/or programs simultaneously . Experience working with cross-functional and vendor-based delivery models . Solid understanding of project governance, financial tracking, and risk management . PMP, PRINCE2, or equivalent certification is a strong advantage . Strong leadership and stakeholder management skills. Excellent communication and presentation abilities. High level of ownership, accountability, and decision-making capability. Ability to operate in a dynamic, growing environment with evolving structures.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Job Summary</b><br><p> <span> <span> <span>The Assistant to Vice Dean provides comprehensive administrative, operational, and coordination support to the Vice Dean s Office. The role supports the effective planning, coordination, communication, and execution of academic and administrative activities related to graduate and undergraduate programs. The position serves as a central liaison among students, faculty members, program directors, committees, and university administrative units to ensure efficient academic operations and alignment with the school s educational mission and strategic objectives.</span> </span> </span> </p> Job Description<br><ul> <li> <span> <span> <span> <span> <span>Maintain effective communication and coordination between the Vice Dean s Office, Program Directors, faculty members, staff, students, and external stakeholders.</span> </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> <span>Provide administrative and operational support to the Vice Deans of Graduate Studies and Undergraduate Studies and to Graduate Program Directors.</span> </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> <span>Coordinate academic and administrative activities related to graduate and undergraduate programs, including scheduling, documentation, reporting, and follow-up actions.</span> </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> <span>Manage calendars, meetings, appointments, travel arrangements, and correspondence for assigned academic leadership members.</span> </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> <span>Assist in the preparation, organization, and dissemination of official communications, reports, presentations, proposals, and academic documents.</span> </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> <span>Maintain organized and confidential filing systems, records, databases, and documentation related to graduate academic programs, committees, faculty workload, students, and school operations.</span> </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> <span>Support the collection, organization, analysis, and reporting of academic and administrative data required for accreditation, assessment, strategic planning, and university reporting purposes.</span> </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> <span>Coordinate meetings, workshops, seminars, defenses, academic events, and other school activities, including logistical and administrative arrangements.</span> </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> <span>Prepare meeting agendas, record and transcribe minutes, follow up on action items, and ensure timely completion of assigned tasks.</span> </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> <span>Assist Graduate Program Directors in monitoring program operations, student records, course offerings, scheduling, and related academic processes.</span> </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> <span>Facilitate communication and coordination between graduate and undergraduate programs and relevant university departments and administrative offices.</span> </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> <span>Support student-related administrative processes, including petitions, requests, program documentation, and related follow-up activities.</span> </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> <span>Assist in preparing documents related to procurement, purchase requests, reimbursements, expense claims, and other administrative transactions in accordance with university policies.</span> </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> <span>Collaborate with academic leadership in preparing accreditation materials, policy documents, and institutional reports.</span> </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> <span>Ensure professionalism, confidentiality, discretion, and compliance with university policies in handling sensitive academic and administrative matters.</span> </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> <span>Act proactively to identify administrative issues and contribute to effective problem-solving and process improvement initiatives.</span> </span> </span> </span> </span> </li> <li> <span> <span> <span>Perform other duties assigned by the Vice Dean within the scope and responsibilities of the position.</span> </span> </span> </li> </ul><b> Job Requirements</b><br><ul> <li>Bachelor's degree in related field</li> <li>3 7 years of related experience.</li> <li>Excellent command of English Language.</li> <li>Strong communication, time management and problem-solving skills.</li> <li>Office Management principles</li> <li>Planning and Scheduling techniques.</li> </ul> <p> If you are interested, kindly submit your CV to: Recruitment@nu.edu.eg <br> Please mention (Assistant to Vice Dean - EAS) in the subject field.</p></div></section>

<p>The Digital Communications Manager leads the digital communications pillar across the entire SUNRISE Resorts &amp; Cruises portfolio. This role owns brand voice, editorial standards, and owned-channel performance across the portfolio in Egypt, Zanzibar, Greece, and Morocco. Manages a team of specialists covering SUNRISE, Grand Select, Meraki, Unique Concepts, and Art of Food &amp; Entertainment each brand with distinct audiences, tones, and editorial standards. The position calls for editorial authority, the discipline to hold quality under volume pressure, and the judgment to keep the brand voices distinct while the group scales.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Own the digital communications strategy across all brand accounts and markets.</li><li>Set the editorial calendar and content standards for the team, and enforce them at the review stage.</li><li>Define what quality means for each brand and hold that standard as volume grows.</li><li>Line-manage five digital communications specialists</li><li>Set individual objectives, run performance reviews, and develop capability across the team.</li><li>Review and approve all content prior to publication across all accounts.</li><li>Brief and manage the creative team on designed asset requirements, and own the quality of each brief.</li><li>Oversee newsletter strategy across brands: frequency, segmentation, tone, and performance.</li><li>Govern website content accuracy and brand consistency across all property pages.</li><li>Confirm that every released asset reflects brand guidelines and commercial positioning.</li><li>Own the influencer partnership framework and approval process across all brands.</li><li>Set brand-specific selection criteria, matching each partner to the audience and positioning of the account.</li><li>Approve contracts, deliverables, and hosting arrangements, and enforce agreed output.</li><li>Coordinate with the PR function on announcement sequencing and brand narrative alignment.</li><li>Own owned-channel performance across all accounts: reach, engagement, growth, and contribution to direct traffic.</li><li>Report channel performance monthly with written insight and a recommended course of action.</li><li>Monitor social listening, competitor activity, and platform changes, and adjust strategy accordingly.</li><li>Maintain community management standards and the escalation protocol for sensitive guest communication.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Communications, Marketing, Media, or a related field.</li><li>6 8 years of experience in digital communications, social media, or content, including at least 2 years managing a team.</li><li>Proven multi-brand experience, preferably within hospitality, travel, or lifestyle.</li><li>Demonstrated ability to maintain distinct brand voices across a portfolio.</li><li>Strong editorial judgment and the authority to hold work to a defined standard.</li><li>Advanced understanding of social media analytics, social listening, and performance optimization.</li><li>Experience managing influencer programs at scale, including contracting and approvals.</li><li>Excellent written and verbal English, with Arabic fluency required.</li><li>Multi-brand digital communications strategy</li><li>Team leadership and performance management</li><li>Editorial standard-setting and content governance</li><li>Brand voice discipline across distinct positionings</li><li>Creative briefing and asset quality control</li><li>Influencer program governance</li><li>Newsletter and owned-channel strategy</li><li>Analytics-led decision making</li><li>Cross-functional coordination with PR, Performance Marketing, and property teams</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><span style="font-size: 11px;"><b>Job Description</b></span></div><div><span style="font-size: 11px;">Counting, scheduling, coordinating and monitoring engineering projects.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Monitoring compliance with applicable laws, practices and quality assurance policies .</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Interacting daily with customers to understand their needs and requirements .</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">One of the tasks of a project engineer is also to monitor quality, performance standards, and specifications required by the project .</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Monitoring work, budget, schedule, plans, and employee performance, and providing regular reports on the project status .</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Defining and distributing responsibilities among the project team .</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Cooperation and communication with the project manager and various departments to provide assistance and technical support .</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Monitoring progress and setting delivery dates .</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Renovating and upgrading all company branches, service centers, and main offices; supervising the execution of all work at company sites.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Supervising all restoration, periodic maintenance, and various finishing works, including marble work, painting, plastering, and stucco work.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Carpentry, electrical, tempered glass installation, blacksmithing, aluminum work, plumbing, and insulation work are carried out within the company's branches and main centers.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Service centers, as well as properties owned by the Chairman of the Board, and new projects under construction.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Preparing cost estimates, payment certificates, and inventory reports for contractors, and making payments according to the agreed-upon completion percentages in contracts and agreements.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Organizing and executing all external exhibitions in coordination with the marketing department.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">- Monitoring the company's activities in opening new branches when requested .</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Benefits</span></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Why Join SMG?</strong></p><ul><li><strong>Legacy, Leadership &amp; Vision</strong> Join a pioneering organization with over five decades of excellence in Egyptu2019s automotive sector. SMG is the sole importer of Porsche, Scania, and Harley-Davidson, and a trusted partner to the main Aftermarket Spare Parts Wholesale and Retail, in addition to most reliable and business partners of automotive garage tools and equipment. Be part of a forward-thinking company with a diversified investment portfolio and a strong vision for sustainable mobility, innovation, and market leadership.</li><li><strong>Meaningful &amp; Impactful Work</strong> Contribute to a company that isnu2019t just selling cars, but shaping the future of road safety, customer experience, and automotive service standards in Egypt. From premium vehicle brands to aftermarket solutions and industrial tools, your work will have an impact across multiple industries and thousands of customers.</li><li><strong>Growth &amp; Development</strong> SMG empowers its employees with a culture of continuous learning, internal mobility, and career progression. With full support for both internal and external training, youu2019ll gain access to tools and knowledge that help you thrive as a leader. Whether youu2019re optimizing operations or leading financial strategy, your contribution will drive real results.</li><li><strong>People-First Culture</strong> Work in an inclusive, collaborative environment that values expertise, transparency, and trust. At SMG, we encourage open communication across all levelsu2014including 24/7 access to HR supportu2014because we believe that progress begins with honest conversation.</li><li><strong>Competitive Rewards &amp; Benefits</strong> Enjoy a comprehensive compensation package designed to support you and your family, including:<ul><li>Medical, social, and life insurance</li><li>Pension plan</li><li>Annual salary review and profit-sharing program</li><li>Exclusive discounts on service, spare parts, and branded items</li><li>Fully paid training programs</li></ul></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Security Delivery Associate Manager is responsible for overseeing the end-to-end delivery of security projects and solutions for clients.This role ensures that security initiatives are executed efficiently, align with the organizational goals, and meet the highest standards of quality and compliance. The individual in this role acts as a strategic leader, bridging the gap between technical teams, business units, and senior leadership, while driving innovation and continuous improvement in security service delivery.</p><p>Service Delivery &amp; Operations</p><ul><li>Oversee the end-to-end delivery of security services, ensuring adherence to timelines, budgets, and quality standards</li><li>Ensure compliance with SLAs, KPIs, and agreed business objectives</li><li>Monitor service performance and implement corrective actions when required</li><li>Act as the primary point of contact for clients, ensuring clear communication and high customer satisfaction</li></ul><p>Project &amp; Program Management</p><ul><li>Lead the execution of large-scale security projects across complex environments</li><li>Manage risks, scope, timelines, and resource allocation throughout the project lifecycle</li><li>Ensure alignment with regulatory requirements, industry frameworks, and internal policies</li><li>Drive continuous improvement initiatives to enhance service delivery efficiency and quality</li></ul><p>Leadership &amp; Stakeholder Management</p><ul><li>Lead and manage security delivery teams, ensuring high performance and alignment with organizational goals</li><li>Conduct performance evaluations, coaching, and team development activities</li><li>Foster a collaborative and results-driven team culture</li><li>Engage and influence internal and external stakeholders across business and technical functions</li></ul><p>Risk &amp; Performance Management</p><ul><li>Identify, assess, and mitigate risks impacting service delivery</li><li>Establish contingency plans to ensure service continuity</li><li>Track and report performance metrics to senior management and clients</li><li>Oversee issue resolution and escalate complex challenges to minimize service disruption</li></ul><p>Compliance &amp; Governance</p><ul><li>Ensure adherence to security standards, frameworks, and regulatory requirements (e.g., ISO 27001, NIST, PCI-DSS)</li><li>Support audit processes and ensure readiness for compliance assessments</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 10 years of experience in cybersecurity or IT security roles</li><li>At least 5 years in a security delivery or service delivery management position</li><li>Proven experience managing large-scale security programs and multi-disciplinary teams</li><li>Bachelor’s degree in Computer Science, IT, Engineering, or a related field</li><li>Strong understanding of security domains: Threat management and incident response; Identity and Access Management (IAM) &amp; Cloud security</li><li>Experience with security technologies: SIEM solutions, Firewalls and network security tools &amp; Endpoint protection platforms</li><li>Familiarity with ICT system integration methodologies</li><li>Knowledge of IT Service Management frameworks (ITIL v4) and tools such as ServiceNow or BMC Remedy</li><li>Strong knowledge of security frameworks and standards (ISO 27001, NIST CSF, PCI-DSS)</li><li>Professional Certifications: CISSP, CISM, PMP (Project Management Professional) &amp; ITIL Foundation</li><li>Experience in budget management, cost control, and resource planning</li><li>Knowledge of quality assurance processes and service governance</li><li>Strong leadership and team management capabilities</li><li>Excellent communication, interpersonal, and presentation skills</li><li>Ability to manage stakeholder expectations and influence decision-making</li><li>Strong analytical, problem-solving, and decision-making abilities</li><li>Fluency in Arabic and English</li></ul><p></p></section>

<p>This program is designed to bridge the gap between <strong>academic ambition and real-world execution</strong>, giving students hands-on exposure in a dynamic retail environment.</p><p><strong>Program Highlights:</strong></p><ul><li>Paid Internship with Certificate</li><li>Duration: 4 or 8 Weeks</li><li>Location: Giza &amp; Alexandria</li><li>Department: After Sales (Samsung)</li></ul><p>&nbsp;</p>

<p>This program is designed to bridge the gap between <strong>academic ambition and real-world execution</strong>, giving students hands-on exposure in a dynamic retail environment.</p><p><strong>Program Highlights:</strong></p><ul><li>Paid Internship with Certificate</li><li>Duration: 4 or 8 Weeks</li><li>Location: Giza &amp; Alexandria</li><li>Department: After Sales (Samsung)</li></ul><p>&nbsp;</p><p><strong>Application Deadline:</strong> 22nd June 2026</p>

<p>This program is designed to bridge the gap between <strong>academic ambition and real-world execution</strong>, giving students hands-on exposure in a dynamic retail environment.</p><p><strong>Program Highlights:</strong></p><ul><li>Paid Internship with Certificate</li><li>Duration: 4 or 8 Weeks</li><li>Location: Giza &amp; Alexandria</li><li>Department: After Sales (Samsung)</li></ul><p>&nbsp;</p><p><strong>Application Deadline:</strong> 22nd June 2026</p>

<p>The Summer Internship Program is designed to provide engineering students and recent graduates with practical, hands-on experience in a professional work environment. Interns will have the opportunity to work alongside experienced engineers, participate in real projects, gain exposure to industry best practices, and develop both their technical and interpersonal skills throughout the program.</p>

<p><strong>e&amp; CX Solutions</strong> is hiring <strong>B1+ &nbsp;English speakers</strong> to be a Call Center Agents For our <strong>NEW Launching Account</strong> responsible for handling customers through Calls &amp; Chat.</p><p>&nbsp;</p><p><strong>Job Benefits:</strong></p><p>&nbsp;</p><ul><li><strong>Salary 12,400L.E Net</strong></li><li>Referral program (2k)</li><li>Bonus program (3k)</li><li>Social and medical insurance</li><li>Salary annual increase</li><li>Chance for promoted after 6 months</li><li>Career path (insource)</li></ul><p>&nbsp;</p><p><strong>Location: Mohandesen, (No transportation provided)</strong></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Description</b></p><p>The Field AMZL Transportation Learning Coordinator works with operations managers, area managers to coordinate all associate onboarding activities for the site.</p><p>Constantly improves the long-term capabilities of the area to which he/she is assigned. This position has a high level of program administrative management. The Learning Coordinator is assigned to the Learning Department and will hold responsibilities specific to that area. Overall responsibilities will include the following functions:</p><p>• Coordinate learning ambassador identification program and track new hire onboarding and L&amp;D audits</p><p>• Coordinate site Associate Experience Week program and assigning Learn Before Doing plans for operations</p><p>• Track learning curve and continuous improvement metrics at the site level</p><p>• Audit Powered Industrial Equipment Training program and trainer standard work</p><p>• Execute training programs for both seasonal and permanent trainers</p><p>• Coordinate and facilitate any training related programs</p><p>• Manage ticketing system and ensure tickets are closed within expected timeline</p><p>• Develop and track effectiveness of training programs, including orientation. Monitor adherence to the established training programs to ensure standard work in the training programs</p><p>• Actively seek ongoing skill development (i.e., participating and conducting skill classes, cross-training, etc.)</p><p>• Document feedback results to help the learning department identify strengths as well as area of improvement</p><p>• Assess development needs for individuals and groups</p><p>• Fully understand workflow and daily production goals</p><p>• Ability to solve problems: react quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve</p><p>• Balance and prioritize multiple tasks</p><p>• Maintain a positive attitude and presence on the floor</p><p><br></p><p><b>Basic Qualifications</b></p><p>- Bachelor's degree or equivalent</p><p>- 2+ years of employee and performance management experience</p><p>- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.</p><p>- Speak, write, and read fluently in Arabic</p><p>- Experience with graphic training systems, multimedia content creation, and Learning Management Systems (LMS) administration</p><p><br></p><p><b>Preferred Qualifications</b></p><p>- 2+ years of performance metrics, process improvement or lean techniques experience</p><p>- Speak, write, and read fluently in English</p><p>- 1+ years of logistics operations experience</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree or equivalent</li><li>2+ years of employee and performance management experience</li><li>Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.</li><li>Speak, write, and r- 2+ years of performance metrics, process improvement or lean techniques experience</li><li>Speak, write, and read fluently in English</li><li>1+ years of logistics operations experience</li></ul><p></p></section>

<p><strong>e&amp; CX Solutions</strong> is hiring <strong>B1+ </strong>English speakers to be a Call Center Agents responsible for handling customers through calls &amp; chat.</p><p>&nbsp;</p><ul><li>Handle customer inquiries and requests via phone.</li><li>Resolve customer issues and provide accurate information.</li><li>Maintain high customer satisfaction and service quality.</li><li>Document interactions and follow company procedures.</li><li>Meet assigned performance targets.</li></ul><p>&nbsp;</p><p><strong>Job Benefits:</strong></p><ul><li><strong>Salary 12,400L.E Net</strong></li><li>Referral program (2k)</li><li>Bonus program (3k)</li><li>Social and medical insurance</li><li>Salary annual increase</li><li>Chance for promoted after 6 months</li><li>Career path (insource)</li></ul><p>&nbsp;</p><p><strong>Location: Mohandesen, (No transportation provided)</strong></p>

<p><strong>We're</strong> is hiring <strong>B1+ &nbsp;English speakers</strong> to be Customer Support Agents For our <strong>NEW Launching Account</strong> responsible for handling customers through Calls &amp; Chat.</p><p></p><p><strong>Morning Shift</strong></p><p>&nbsp;</p><ul><li><p>Respond to customer inquiries via phone, chat, or email.</p></li><li><p>Resolve customer complaints and service-related issues.</p></li><li><p>Provide accurate information about products, services, and promotions.</p></li><li><p>Record customer interactions and update system records.</p></li><li><p>Follow company policies and quality standards.</p></li></ul><p></p><p><strong>Job Benefits:</strong></p><p>&nbsp;</p><ul><li><p><strong>Salary 12,500L.E Net</strong></p></li><li><p>Referral program (2k)</p></li><li><p>Bonus program (3k)</p></li><li><p>Social and medical insurance</p></li><li><p>Salary annual increase</p></li><li><p>Chance for promoted after 6 months</p></li><li><p>Career path (insource)</p></li></ul><p>&nbsp;</p><p><strong>Location: Mohandesen, (No transportation provided)</strong></p>

<p><strong>We're</strong> is hiring <strong>B1+ &nbsp;English speakers</strong> to be Customer Support Agents For our <strong>NEW Launching Account</strong> responsible for handling customers through Calls &amp; Chat.</p><p></p><p><strong>Morning Shift</strong></p><p>&nbsp;</p><ul><li><p>Respond to customer inquiries via phone, chat, or email.</p></li><li><p>Resolve customer complaints and service-related issues.</p></li><li><p>Provide accurate information about products, services, and promotions.</p></li><li><p>Record customer interactions and update system records.</p></li><li><p>Follow company policies and quality standards.</p></li></ul><p></p><p><strong>Job Benefits:</strong></p><p>&nbsp;</p><ul><li><p><strong>Salary 12,500L.E Net</strong></p></li><li><p>Referral program (2k)</p></li><li><p>Bonus program (3k)</p></li><li><p>Social and medical insurance</p></li><li><p>Salary annual increase</p></li><li><p>Chance for promoted after 6 months</p></li><li><p>Career path (insource)</p></li></ul><p>&nbsp;</p><p><strong>Location: Mohandesen, (No transportation provided)</strong></p>

<p>• <strong>Provide leadership</strong> for the Environment, Health &amp; Safety Program across the plant.<br>• Maintain and build a high standard of safety to prevent accidents, injuries, and work-related illness in the workplace.<br>• Follow policies and procedures to ensure business activities within the manufacturing comply with the legal requirements of the country in which operations are conducted.<br>• Manage the plant EHS program, ensuring that areas of risk are identified.<br>• Conduct regular inspections and risk assessments to minimize risk.<br>• Reporting, Investigating, and carrying out root cause analysis along with the team member for incidents, near misses, etc., to avoid repetition.<br>• Provide hands-on shop floor training.</p>