Program Officer Jobs in Egypt

<p><h4>Main duties</h4> <p>The main duty of a contact centre agent is to respond to communication inquiries or complaints raised by stakeholders as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded to within predetermined time scales and are dealt with the highest standards of customer service. The agent will also document details of all cases and actions taken, in order to make further follow-ups and corrective action as required. Contact centre agent will correspond with contact centre management accordingly and comply to provide a customer-oriented service at all times.</p> <h4>Key responsibilities / What you do</h4> <ul> <li>Claims pre-certification and adjudication with compliance to established policy guidelines as well as managing and providing overall guidance about medical cases review and authorization over phone.</li> <li>Responding to queries regarding cover, claims, hospitalization, complaints.</li> <li>Commit to the department’s service standards across phone, email, live chat, and customer experience metrics such as customer satisfaction and NPS.</li> <li>Multi-tasking of daily assigned workload as well as ad hoc assignments and follow up on individual cases.</li> <li>Develop extensive and sound product knowledge to provide timely and accurate information to our clients.</li> <li>Responsible for providing outstanding customer service to clients and ensuring customer satisfaction and retention.</li> <li>Use AI-driven training platforms to develop extensive and sound product knowledge, enabling timely and accurate information provision to clients.</li> <li>Employ AI analytics to track and enhance customer service performance, ensuring customer satisfaction and retention through personalized and efficient service.</li> <li>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</li> </ul> <h4>Key requirements / What you bring</h4> <ul> <li>Medical background is preferred.</li> <li>0 - 3 years of experience.</li> <li>Experience in a customer facing role is beneficial.</li> <li>Previous experience in call centre environment would be beneficial.</li> <li>Experience working in pressurized environment with tight deadlines.</li> <li>Strong knowledge of Microsoft Office (Excel, Word).</li> <li>High level of fluency in English is a must.</li> <li>Must be fully flexible to work rotating shift patterns including shift work, nights, and weekends.</li> <li>Experience working in pressurized environments with tight deadlines, with the ability to leverage AI tools to manage workload efficiently.</li> </ul> <h4>How we hire</h4> <p>Agency statement: Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <h4>Key benefits / What we offer</h4> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.</p> <p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.</p> <p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Join us. Let's care for tomorrow.</p> <p>Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz’ company culture. One means to achieve this is a regular rotation of Allianz executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>

Requirements:* minimum of 7 years of experience in the same role* Proficiency in MS Office, particularly MS Excel and MS Power Point* Excellent time management skills, with the ability to prioritize work and meet deadlines* Strong organizational skills, with the ability to multi-task and maintain attention to detail* Excellent written and verbal communication skills, with the ability to communicate effectively with variousstakeholders* Ability to work independently, with a strong sense of professionalism and work ethic* Ability to handle confidential and sensitive information with discretion* Strong problem-solving skills, with the ability to analyze situations and make informed decisions* Ability to work in a fast-paced environment, with the ability to adapt to changing circumstances* Bachelor's degree preferred, or equivalent experience in office management or a related field<br>Job Description General Focus Area:* Drive effective and efficient day-to-day office operational matters.* Provide strategic directions on signing operational related (initiatives, reports, approvals,budget, finance, leaves, procurement, etc.)* Manage direct communication with the Parent Company Senior Management.* Serve as the point of contact with the Parent Company for all strategic, administrativeand operational matters.* Align with the Parent Company standards for compliance, quality control, and legalmatters.* Manage relationship with key partners such as Landlord, vendors, suppliers, building management, etc.<br>Functional Area:* Manage the company engagements with external stakeholders from participations ininternational interactions to formulating the Parent Company perspectives withreference to its strategy and consideration of protecting its interests, with the aim todevelop and maintain the desired partnerships.* Oversee the logistics and protocol in managing necessitated logistical affairs for the Parent Company Senior Management.* Oversee the process of analyzing and researching for investment opportunity.* Oversee the implementation and governance of compliance policies and procedures forthe company, including Code of Conduct and the Compliance technology solution,reasonably designed to ensure adherence to best practice and international standards inrespect of business conduct and identification and prevention of financial crime.* Oversee compliance with company Tax Policy on an enterprise-wide basis.* Oversee vendor performance to ensure delivery timelines and quality.* Ensure that all office’s staff (employed and outsourced) perform their duties in line withthe job descriptions.<br>Administrative Tasks:* Responsible for all administrative matters within the company* Ensure all operational contracts are administered correctlyand in line with companyprocedures* Support with the establish standard operation procedures* Maintain accurate records and files* Provide best-in-class office support and administrative requirements<br>Projects Support:* Plan meetings and take detailed minutes for the company executive* Support in organizing and updating project paperwork* Assist with research process* Contribute to assigned tasks related to projects<br>Operational Tasks:* Ensure all operational procedures are up to date* Act as a single point of contact for operational matters* Review and process operational invoices* Assist with budget control and forecasting* Draft and submit operational reports<br>HR and IT Support:* Support with the new employee onboarding* Provide necessary stationery and equipment for new employees* Act as a temporary liaison for HR, Finance, IT and Procurement Related matters in theabsence of the team member, providing support and guidance to employees andmanagement as needed, and ensuring that policies and procedures are followed.<br>Vendor Management:* Oversee vendor performance to ensure delivery timelines, quality, and requirements aremet<br>General Support:* Assist with visitor bookings, meeting room calendar alignment, and desk/officeallocations* Arrange travel and concierge services for staff and visitors* Support the planning of events<br>Patty cash: • Manage petty cash budgeting and credit card settlements

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Purpose Review the credit investigation process and the customer field visits, customer s buyers and suppliers to participate in the preparation of the credit information report &amp; recommendation, including reputation of key shareholders, the company and its products, company s positioning in the market compared to competition Description Credit Investigation: 1. Supervise the team s activities to ensure high quality credit investigation function through comprehensive market, desktop checks, and site visits to customers, buyers and Suppliers as deemed necessary on Customers applying for credit facilities prior to providing feedback. 2. Ensure Market scan to include: Reputation of Key shareholders, the company and its products, the market perception of the company s performance compared to competition over the agreed upon period of time 3. Review the reports and give recommendations are highlighting any negative feedback that might lead to losses for the portfolio. 4. Supervise Field investigation of potentially fraudulent transactions referred by the Fraud team. 5. Conduct periodical team meetings to follow up and monitor the team activities and discuss any issues that may arise 6. Liaise with the Key stakeholders: Other Business Banking Risk Functions, Business Banking asset distribution Policies, Processes and Procedures 7. Implement approved department policies, processes, and procedures and monitor adherence so that work is carried out in a controlled manner Day- to-day operations 8. Implement the day-to-day operations assigned for the department to ensure compliance with the established standards and procedures Compliance 9. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks Supervision 10. Supervise the activities and work of subordinates to ensure that all work within a specific area is carried out in an efficient manner and in compliance with the set policies, processes and procedures</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree of commerce, Business Administration, accounting or equivalent.</li><li>Minimum 5-7 years investigation in SME/Corporate in CIB or another institution.</li><li>Analytical skills.</li><li>Good market contacts and network in other banks. financial institutions and geographies</li><li>Inquisitive nature, maturity and good communication skills</li><li>Process driven and disciplined</li><li>Very good command of English.</li><li>Good Computer skills.</li></ul><p></p></section>

<p>As a Human Resources Business Partner (HRBP), you will play a pivotal role in aligning HR strategies with business objectives to foster a high-performing and engaged workforce. Reporting to the head of HR, you’ll act as a trusted advisor to leadership and a champion for our employees.</p><p><br></p><p>What you will do:</p><p><br></p><p>Provide HR support to a specific business unit within the company.</p><p>Responsible to foster a healthy culture of continuous improvement by ensuring high retention rates within their BUs.</p><p>Work closely with management and employees on the front line to provide hands-on and strategic expertise, insights, and advice on all HR-related issues.</p><p>Educate, coach, and partner with BU managers on performance management and employee development goals.</p><p>Collaborate with the HR team to champion and accelerate a culture of excellence in which people feel engaged and inspired to deliver top business results.</p><p>Partner with key stakeholders on workforce planning, talent management, and succession planning.</p><p>Lead core HR processes across BU for compensation cycle, annual merit increase, promotions, and transitions.</p><p>Analyze and interpret various types of employee reports (e.g., compensation, promotions, and attrition) to guide decision making and provide proactive solutions to their BU.</p><p>Partner with Learning &amp; Development team to develop value-added programs in areas of training, development, career mobility, and job performance.</p><p>Must be able to work at all levels of the HR stack — strategic, operational, and tactical, to influence effectively across all levels of the company.</p><p>Ability to navigate through ambiguity, recognize when it is appropriate to introduce more structure and process without derailing current production.</p><p>Work on aligning the global talent strategy with their BU priorities to drive results and boost productivity across their BU.</p><p>Demonstrate credibility and integrity in communications to ensure information flows upward and downward.</p><p>Ability to actively listen and understand the needs of the employees empathetically and develop innovative solutions to address them.</p><p>Act as change agent within their BU and advocate for change management when necessary.</p><p>Lead initiatives to enhance employee engagement, retention, and organizational culture.</p><p>Oversee and support employee relations, including conflict resolution, disciplinary actions, and performance improvement plans.</p><p>Analyze HR metrics and provide insights to drive decision-making.</p><p>Ensure compliance with labor laws and regulations, and maintain updated knowledge of HR trends and best practices.</p><p>What we are looking for;</p><p><br></p><p>Education: Bachelor’s degree in Human Resources, Business Administration, or a related field. Master’s degree or HR certifications (e.g., SHRM-CP/SCP, PHR/SPHR) are a plus.</p><p>Experience: At least 5 years of HR experience, with a proven track record as an HRBP or in a similar strategic HR role.</p><p>Skills: Strong interpersonal, communication, and problem-solving skills. Ability to build relationships and influence stakeholders at all levels.</p><p>Knowledge: In-depth understanding of HR practices, employment laws, and organizational development principles.</p><p>Why You’ll Love Working Here:</p><p><br></p><p>Competitive Salary and Benefits</p><p>Opportunities for professional growth and development.</p><p>A collaborative and inclusive work environment.</p><div><br></div><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <ul> <li>Develop and implement regional spa strategies aligned with brand and business objectives</li> <li>Lead and oversee all spa and wellness operations across Rixos properties in the region</li> <li>Ensure consistent luxury spa service standards across all hotel properties</li> <li>Design and optimize spa menus, wellness programs, and treatment offerings</li> <li>Drive spa revenue growth through innovative packages, promotions, and retail strategies</li> <li>Monitor spa financial performance including revenue, cost control, and profitability</li> <li>Ensure exceptional guest experience and service quality across all spa facilities</li> <li>Recruit, train, and develop spa teams including therapists, managers, and wellness staff</li> <li>Establish and maintain standardized spa SOPs, protocols, and treatment guidelines</li> <li>Oversee inventory and procurement of spa products, equipment, and retail items</li> <li>Ensure compliance with health, safety, hygiene, and wellness regulations</li> <li>Conduct regular spa audits and quality inspections across all properties</li> <li>Analyze guest feedback and implement continuous improvement initiatives</li> <li>Introduce new wellness trends, therapies, and holistic experiences</li> <li>Collaborate with Sales & Marketing to promote spa services and wellness offerings</li> <li>Manage spa budgets, pricing strategies, and revenue optimization initiatives</li> <li>Support pre-opening spa design, setup, and operational readiness for new hotels</li> <li>Coordinate with F&B, Fitness, and Entertainment teams for integrated wellness experiences</li> <li>Ensure proper maintenance and presentation of spa facilities and equipment</li> <li>Lead regional spa team meetings and performance reviews</li> <li>Report spa performance, challenges, and strategic initiatives to the VP of Operations</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor’s degree in Hospitality Management, Spa Management, Wellness Management, or related field</li> <li>Professional certifications in Spa Therapy, Wellness, or Holistic Health are an advantage</li> <li>8–15+ years of experience in spa and wellness operations</li> <li>Minimum 5 years in a senior regional or multi-property spa leadership role</li> <li>Strong experience in luxury hotel spas or resort wellness operations</li> <li>Proven expertise in spa revenue management and treatment menu development</li> <li>Strong understanding of wellness trends, therapies, and luxury guest expectations</li> <li>Experience managing large spa teams across multiple properties</li> <li>Strong leadership, customer service, and operational management skills</li> <li>Fluency in English; Arabic is an advantage</li> </ul></p><p></p>

Key Responsibilities Handle receiving and scanning mails from the branches on the computer system. Handle the received post-dated, processed and returned cheques and commercial bills from branches through agreed mail. Handle printing and delivering collection forms for outward bills upon maturity to ensure sending bills to proper destinations on the right time. Handle the execution of the inward bills upon maturity and outward commercial bills through different settlements tools (cash, ACH messages and Bank Drafts). Review the daily journal for all financial transactions for Trade Bills and Post-dated Cheques in order to ensure proper posting and apply the required controls. Check the names of the cheque beneficiary in order to ensure that the name of the beneficiary does not appear on the identified blacklist. Review settlements for outward bills through different settlements ways (cash, ACH messages and Bank Drafts) in order to ensure crediting client accounts with proper amounts. Handle any errors with the cheques withdrawn in the bank during the auditing process and provide solutions. Prepare, update and monitor the Drawing Power positions for the clients’ granted facilities against PDC cheques before sending to the Corporate Operations. Handle the unpaid rejected cheques in both incoming and outgoing cheques. Enhance the level of authentication and prevent any kind of fraud through matching the customer's signature with bank's approved signature. Handle dispatching the electronic file containing data of cheques drawn on local banks to CBE clearing house for collection as well as the commercial bills upon maturities to be sent to correspondents. Handle the reconciliation of all FCY cheques with the related correspondent accounts and GLs in coordination with the internal control department. Monitor the cheques of the NPL clients that are deposited at our custody in order to ensure proper handling for the critical situation concerning those clients. Review the daily batches for all manual and automated transactions as per processor before delivering to the team leader. Handle the preparation of semi-annual reports of “Exhibit of CPs on hand consolidated” for inventory numbers on bills deposited in the Bank’s treasury. Handle the preparation of daily MIS for the dash board data and the monthly reconciliation. Participate in the related UAT testing and review the results to ensure correct implementation. Handle received complaints in cooperation with Consumer Rights Protection – Compliance & Governance – in accordance with the policies and procedures and identified SLA.

<p><h4>Company description</h4> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.</p> <p>By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS.</p> <h4>Job description</h4> <p><strong>1. Operational excellence & quality control</strong></p> <ul> <li>Supervise daily housekeeping activities, allocating tasks and room assignments efficiently based on daily occupancy and arrival lists.</li> <li>Conduct rigorous inspections of VIP rooms, guest rooms, public spaces, and corridors to ensure total compliance with Mu00f6venpick and Accor hygiene standards.</li> <li>Coordinate seamlessly with the Front Desk to provide real-time updates on room statuses and accommodate early check-ins or special guest requests.</li> <li>Partner closely with the Engineering/Maintenance department to log defects, schedule deep cleaning, and execute preventative room maintenance.</li> </ul> <p><strong>2. Team leadership & talent development</strong></p> <ul> <li>Manage, motivate, and mentor a team of Supervisors, Room Attendants, and Public Area Cleaners.</li> <li>Assist in recruitment, onboarding, and regular performance evaluations of departmental staff.</li> <li>Conduct daily briefings and design ongoing training programs covering standard operating procedures (SOPs), chemical safety, and premium guest interactions.</li> <li>Manage staff scheduling, attendance tracking, and payroll reporting in alignment with local Egyptian labor laws.</li> </ul> <p><strong>3. Inventory management & cost control</strong></p> <ul> <li>Monitor and manage inventories of linens, uniforms, guest amenities, and cleaning chemicals, ensuring efficient usage and minimizing waste.</li> <li>Assist in ordering and tracking supplies while remaining aligned with the department's monthly operating budget.</li> <li>Oversee the hotel's Lost & Found procedures, ensuring strict documentation and safekeeping of guest property.</li> </ul> <p><strong>4. Guest experience</strong></p> <ul> <li>Address guest complaints and specialized requests promptly, professionally, and with a solution-oriented mindset.</li> <li>Review guest satisfaction surveys (such as TrustYou or internal Accor metrics) with the team to identify areas for operational improvement.</li> </ul> <h4>Qualifications</h4> <p>Education: Diploma or bacheloru2019s degree in hospitality management, business administration, or a related field.</p> <p>Experience: 3 to 5 years of progressive housekeeping experience in a 5-star hotel, with at least 1u20132 years in a supervisory or assistant managerial capacity.</p> <p>Brand familiarity: Prior experience working within the Accor network or a premium international brand is highly preferred.</p> <h4>Additional information</h4> <ul> <li>Good communication and customer contact skills</li> <li>Service oriented with an eye for details</li> <li>Ability to work effectively and contribute in a team</li> <li>Self-motivated and energetic</li> <li>Well-presented and professionally groomed at all times</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join</strong><strong>&nbsp;us at Accor,&nbsp;</strong><strong>where</strong><strong>&nbsp;life pulses&nbsp;</strong><strong>with</strong><strong>&nbsp;passion!</strong>​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br><strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><ul><li>Handling strategic online initiatives</li><li>Leading marketing campaigns from the idea stage through to their execution and implementation</li><li>Monitoring and evaluating online media campaigns to keep them fresh and effective</li><li>Negotiating advertising contracts</li><li>Working with other department heads and teams&nbsp;to discuss plans and marketing strategies</li><li>Collaborating with finance team&nbsp;to set and stay within budget</li><li>Staying current with emerging opportunities in the digital marketing world</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in marketing or related field required</li><li>Two or more years of experience in digital marketing and advertising</li><li>Well-versed in the use of social media as a marketing tool</li><li>Understands website metrics and best practices</li><li>Experience with search engine optimization, lead generation, and email marketing</li><li>Able to work with colleagues at all levels to develop marketing goals and evaluate results</li><li>Good at problem-solving and communication</li><li>Strong writing skills</li></ul><br>Additional Information<br><br><p>Employee benefit card offering discounted rates in Accor worldwide.</p><br><p>Learning programs through our Academies</p><br><p>Opportunity to develop your talent and grow within your property and across the world!</p><br> </div>

<p>ABOUT THE ROLE We are looking for a mid-senior level IT professional to join our IT team and take ownership of day-to-day IT operations, user support, systems administration, and security across the organization. This role is ideal for someone who is comfortable working independently, troubleshooting complex technical issues, managing Microsoft 365 environments, supporting end users, and working with external vendors and technology partners. The successful candidate should be both hands-on and proactive, with a strong focus on improving IT processes, security, and the overall employee experience.</p><p>KEY RESPONSIBILITIES</p><p>IT Operations &amp; Systems Administration</p><ul><li>Administer and support Microsoft 365, Entra ID, Exchange Online, SharePoint, OneDrive, Teams, and related services.</li><li>Manage user accounts, licenses, groups, permissions, MFA, and access controls.</li><li>Support Windows and macOS devices, including configuration, troubleshooting, software deployment, and lifecycle management.</li><li>Manage endpoint management and monitoring tools such as Datto RMM, Intune, or equivalent platforms.</li><li>Support networking infrastructure, including Wi-Fi, switches, VPNs, firewalls, DNS, DHCP, and related services.</li><li>Maintain IT systems, documentation, configurations, and asset records.</li><li>Assist with server, cloud, and infrastructure projects as required.</li></ul><p>End User Support</p><ul><li>Provide Tier 2/Tier 3 technical support for hardware, software, networking, Microsoft 365, and business applications.</li><li>Troubleshoot complex issues that cannot be resolved through standard helpdesk procedures.</li><li>Support executives and senior leadership with a high level of professionalism and responsiveness.</li><li>Assist users with onboarding, offboarding, device setup, application access, and account configuration.</li><li>Provide remote and occasional onsite support.</li><li>Develop and maintain internal knowledge base articles and technical documentation.</li></ul><p>Cybersecurity</p><ul><li>Assist with implementation and maintenance of IT security controls.</li><li>Monitor and respond to security alerts and suspicious activity.</li><li>Manage and troubleshoot MFA, conditional access, endpoint security, email security, and access controls.</li><li>Support email security platforms such as Barracuda, Mimecast, or equivalent.</li><li>Assist with phishing investigations, email quarantine, malware alerts, and security incidents.</li><li>Help maintain security policies and ensure users follow IT security best practices.</li><li>Participate in security awareness and cybersecurity training initiatives.</li></ul><p>IT Projects</p><ul><li>Participate in and lead technical projects from planning through implementation.</li><li>Assist with Microsoft 365 migrations, tenant migrations, domain/DNS changes, application deployments, and infrastructure upgrades.</li><li>Evaluate new technologies and make recommendations based on business requirements.</li><li>Work with vendors, MSPs, software providers, and consultants.</li><li>Create project documentation and ensure successful handover into IT operations.</li></ul><p>Automation &amp; Process Improvement</p><ul><li>Identify repetitive IT tasks and opportunities for automation.</li><li>Develop and maintain workflows using tools such as Power Automate, PowerShell, or similar technologies.</li><li>Improve onboarding, offboarding, access management, software deployment, and IT support processes.</li><li>Develop standardized procedures and documentation to improve operational efficiency.</li></ul><p>The ideal candidate is someone who:</p><ul><li>Thinks beyond simply closing tickets and looks for the root cause of problems.</li><li>Can independently troubleshoot and resolve technical issues.</li><li>Is comfortable taking ownership of IT systems and projects.</li><li>Has strong attention to security and understands the importance of protecting company data.</li><li>Communicates technical information clearly to both technical and non-technical users.</li><li>Is organized and able to manage multiple priorities.</li><li>Takes initiative and identifies opportunities to improve IT operations.</li><li>Can work effectively with both internal stakeholders and external technology vendors.</li><li>Is willing to learn new technologies and adapt to a constantly changing IT environment.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor from computer science or any other related field</p><p>3+ years of experience in IT support, systems administration, IT operations, or a related role.</p><p>Strong experience supporting Microsoft 365 and Entra ID.</p><p>Experience administering Windows environments and supporting macOS devices.</p><p>Strong troubleshooting and problem-solving skills across hardware, software, networking, and cloud services.</p><p>Experience with endpoint management/RMM platforms.</p><p>Working knowledge of networking concepts including TCP/IP, DNS, DHCP, VPNs, Wi-Fi, and firewalls.</p><p>Experience with cybersecurity tools and best practices.</p><p>Strong understanding of identity and access management, MFA, and least-privilege principles.</p><p>Experience with PowerShell or another scripting/automation language.</p><p>Strong written and verbal communication skills.</p><p>Ability to work independently and prioritize competing requests.</p><p>Fluent in English and Arabic</p><p>Manage 30+ persons to include UAE and Egypt team across different time zones (MENA, Europe, Asia)</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> What you´ll do </span><ul> <li>Handling the system booking for the learning records and support with financial processing for specific trainings to our Henkel employees.&nbsp;</li> <li>Coordinate with the team to follow the correspondent process for our programs and to process the necessary documentation records into our internal Learning Management tools.</li> <li>Establishing the right communication channels with our employees and stakeholders following our SLA.</li> <li>Participate with different team members in HRDirect &amp; across GBS into specific projects.</li> </ul> <br><br> What makes you a good fit <ul> <li>Bachelor's degree in business administration or any relevant study.</li> <li>Fluent in English.</li> <li>0 to 1 year of operational experience (Experience in HR Operations is preferrable).</li> <li>Basic knowledge of MS Office Suite applications (Word, Excel &amp; PowerPoint).</li> <li>Interest in Information Technologies (Automation &amp; Robotics).</li> <li>Excellent communication skills and teamwork abilities.</li> </ul> Some perks of joining Henkel <ul> <li>Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year</li> <li>Diverse national and international growth opportunities</li> <li>Global wellbeing standards with health and preventive care programs</li> <li>Gender-neutral parental leave for a minimum of 8 weeks</li> <li>Employee Share Plan with voluntary investment and Henkel matching shares</li> <li>Comprehensive Health Insurance for employee + dependents</li> <li>Employee Assistance Programme provides a wide range of mental health and wellbeing benefits</li> </ul> <p>At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.</p><br> <br> </div>

Job Purpose: To administer the coordination, monitoring, and implementation of project activities,ensuring effective delivery in compliance with institutional policies and donor requirements. The role provides oversight of monitoring and evaluation processes, supports reporting and stakeholder coordination, and contributes to the successful execution of development and grant-funded projects.<br>Core Responsibilities:<br>● Project Monitoring and Evaluation Leadership: Implement, and manage projectmonitoring and evaluation frameworks, including plans, tools, data analysis, and reporting mechanisms.<br>● Project Implementation and Oversight: Monitor project activities to ensure alignment withapproved plans, timelines, and objectives. Identify risks or delays and recommend corrective actions.<br>● Team Supervision and Coordination: Provide functional supervision and guidance toassigned project staff, ensuring timely completion of logistical, administrative, and financial tasks.<br>● Training and Capacity Building: Plan, coordinate, and support the delivery of trainingactivities for internal and external stakeholders in line with project objectives.<br>● Financial and Administrative Review: Review financial documentation, payment requests,and project-related transactions to ensure accuracy and compliance with donor and institutional requirements.<br>● Data Collection and Analysis Support: Oversee and support project-level data collection,consolidation, surveys, assessments, and evaluation activities.<br>● Reporting and Documentation: Prepare and contribute to high-quality narrative andtechnical reports in English and Arabic, documenting project progress, outcomes, and challenges.<br>● Stakeholder and Partner Coordination: Coordinate with governmental partners, donors, and external stakeholders to support project implementation and follow-up activities.<br>● Compliance and Quality Assurance: Ensure project activities adhere to donor guidelines,contractual obligations, and institutional policies.<br>● General Project Support: Perform other related duties as assigned in support of projectobjectives.<br>Qualifications:Education and Experience:<br>● Bachelor’s degree in Social Sciences or a related field.● Minimum of 7–9 years of relevant experience in development or grant-fundedproject environments.<br>Skills:<br>● Technical: Strong expertise in monitoring and evaluation (M&E) design and implementation. Ability to review financial and administrative documentation accurately. Proficiency in Microsoft Office applications● Communication: Strong written and verbal communication skills in English and Arabic.● Organizational: Excellent planning, coordination, and organizational skills. Strongstakeholder coordination abilities.● Personal: High attention to detail; ability to work independently with appropriateguidance and oversight<br>This position is open until August 27, 2026.<br>Placement is based on the candidate’s experience and skills. Only candidates who make it to the short list will be contacted.<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and arecommitted to creating an inclusive environment for all employees. Individuals with disabilities areencouraged to apply."<br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a Technical Delivery Lead to drive the end-to-end delivery of complex, high-impact projects within the UK IT portfolio. This role focuses on shaping, mobilising, and delivering multiple initiatives across cross-functional teams, systems, and external partners, ensuring outcomes are achieved on time, within budget, and to the required quality standards, while aligning with Vodafone’s governance frameworks.</p> <h4>What you’ll do</h4> <ul> <li>Lead the delivery of one or more complex projects within an assigned portfolio, ensuring full lifecycle accountability from business case through to operational handover</li> <li>Build, lead, and support cross-functional project teams, creating clarity of objectives and fostering a collaborative, high-performing environment</li> <li>Define and communicate the programme vision and desired future state, aligning stakeholders to shared outcomes</li> <li>Develop detailed project and programme plans, including resource forecasting, dependencies, and critical path management</li> <li>Prepare cost estimates and manage financial performance, including capitalisation and budget tracking</li> <li>Integrate all workstreams into a unified delivery plan and ensure alignment across technical and business activities</li> <li>Monitor and control project performance, embedding measurable outcomes and success criteria</li> <li>Establish and manage stakeholder communication plans across senior internal and external stakeholders</li> <li>Manage supply and demand of resources across the project lifecycle, including people, financials, and technology</li> <li>Build and maintain strong stakeholder relationships, ensuring alignment and effective collaboration throughout delivery</li> <li>Oversee governance compliance and ensure adherence to Vodafone delivery methodologies</li> <li>Collaborate with system integrators and third-party partners to deliver programme objectives</li> </ul> <h4>Who you are</h4> <ul> <li>Egyptian national residing in Egypt</li> <li>Extensive experience (typically over 5 years) delivering complex, end-to-end projects within ICT or technology environments</li> <li>Strong understanding of software development lifecycle and technical transformation delivery</li> <li>Experience working within telecommunications or network environments</li> <li>Proven ability to manage multiple projects of varying scale and complexity simultaneously</li> <li>Skilled in stakeholder engagement and influencing across all organisational levels</li> <li>Experience managing cross-cultural and matrix teams</li> <li>Strong financial acumen, including budgeting, forecasting, and understanding of profit and loss</li> <li>Recognised project management certification (PRINCE2 Practitioner or PMP)</li> <li>Excellent communication, organisation, and collaboration skills</li> <li>Proficiency in Microsoft Excel, PowerPoint, Visio, and Project</li> <li>Ability to quickly acquire and apply new technical knowledge</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to lead complex, high-visibility transformation initiatives within Vodafone UK</li> <li>Exposure to senior stakeholders and international delivery environments</li> <li>Professional growth through ownership of large-scale programmes and cross-functional collaboration</li> <li>A culture focused on innovation, continuous improvement, and learning</li> <li>Career progression within programme and portfolio delivery</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced programme and project leadership techniques</li> <li>Strategic stakeholder management and executive communication</li> <li>Financial planning and budget control within large-scale programmes</li> <li>Governance and delivery excellence in global telecom environments</li> <li>Managing complex transformations across distributed and diverse teams</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <p><strong>Alert</strong><br> Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <ul> <li>Actively monitor security cameras and conduct regular patrols to ensure the safety of the premises, identifying potential risks and responding appropriately.</li> <li>Ensure the safety of all guests and associates by enforcing policies, responding to security-related incidents, and offering assistance as needed.</li> <li>Monitor and control the entry and exit points of the hotel, verifying guest and associate credentials, and ensuring only authorized individuals access restricted areas.</li> <li>Respond quickly to security breaches, emergencies, or disturbances, including providing first aid if needed, and reporting incidents to management.</li> <li>Be prepared to take immediate action in the event of fire alarms, medical emergencies, or security breaches, coordinating with emergency services when necessary.</li> <li>Maintain accurate records of security-related incidents, including reports on access control, patrols, guest interactions, and any incidents.</li> <li>Provide a visible, approachable, and courteous presence to guests and associates, assisting with inquiries while maintaining the highest level of professionalism and discretion.</li> <li>Work closely with hotel management and other departments (housekeeping, front desk, etc.) to ensure guest safety and satisfaction.</li> <li>Ensure all security protocols and resort policies are followed, including checking for compliance with safety standards and regulations.</li> <li>Stay updated with security training, including fire safety, emergency response procedures, and hotel-specific security protocols.</li> <li>Maintain a high level of confidentiality regarding guest and associate information and any sensitive hotel operations.</li> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>Abilities / key competencies / skills</h4> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <h4>Leading myself</h4> <ul> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> </ul> <h4>Leading others</h4> <ul> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> </ul> <h4>Leading the business</h4> <ul> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> </ul> <h4>Additional information</h4> <p><strong>What awaits you...</strong></p> <ul> <li>The opportunity to join an international, innovative, and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li> </ul></p><p></p>

<p><h4>Job summary</h4> <p>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Building successful relationships that generate sales opportunities</h4> <ul> <li>Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</li> <li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</li> <li>Develops relationships within community to strengthen and expand customer base for sales opportunities.</li> <li>Manages and develops relationships with key internal and external stakeholders.</li> <li>Provides accurate, complete and effective turnover to Event Management.</li> </ul> <h4>Managing sales activities</h4> <ul> <li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> </ul> <h4>Using knowledge of market trends and target customer information to maximize revenue</h4> <ul> <li>Identifies new business to achieve personal and location revenue goals.</li> <li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li> <li>Closes the best opportunities for the location based on market conditions and location needs.</li> <li>Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</li> </ul> <h4>Providing exceptional customer service</h4> <ul> <li>Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li> <li>Services our customers in order to grow share of the account.</li> <li>Executes and supports the company’s customer service standards.</li> <li>Provides excellent customer service consistent with the daily service basics of the company.</li> <li>Sets a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.</p> <p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job summary</h4> <p>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>2-year degree from an accredited university in business administration, marketing, hotel and restaurant management, or related major; 3 years experience in the sales and marketing or related professional area. or</li> <li>4-year bachelor's degree in business administration, marketing, hotel and restaurant management, or related major; 1 year experience in the sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Building successful relationships that generate sales opportunities</h4> <ul> <li>Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</li> <li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, fam trips, trade shows, etc.</li> <li>Develops relationships within community to strengthen and expand customer base for sales opportunities.</li> <li>Manages and develops relationships with key internal and external stakeholders.</li> <li>Provides accurate, complete and effective turnover to event management.</li> </ul> <h4>Managing sales activities</h4> <ul> <li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> </ul> <h4>Using knowledge of market trends and target customer information to maximize revenue</h4> <ul> <li>Identifies new business to achieve personal and location revenue goals.</li> <li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li> <li>Closes the best opportunities for the location based on market conditions and location needs.</li> <li>Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</li> </ul> <h4>Providing exceptional customer service</h4> <ul> <li>Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li> <li>Services our customers in order to grow share of the account.</li> <li>Executes and supports the company’s customer service standards.</li> <li>Provides excellent customer service consistent with the daily service basics of the company.</li> <li>Sets a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.</p> <p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><u><b>About AkzoNobel</b></u></p><br> <p>Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.</p><br> <p>For more information please visit www.akzonobel.com&nbsp;</p><br> <p>© 2024 Akzo Nobel N.V. All rights reserved.</p><br> Job Purpose <br> <ul> <li>Serves the frontline sales professional responsible for the execution of agreed sales and profitability targets within the powder coatings division.</li> <li>This role is centered on driving commercial growth, building and maintaining customer relationships, and ensuring the delivery of high service levels to clients.&nbsp;</li> </ul><br><br>Key Accountabilities <br> <ul> <li>Implements sales programs including, knowledge and tools related to the sales process.</li> <li>Works closely with marketing to analyze current and future market trends as well as customer feedback with the aim market segmentation and planning to increase market share%.</li> <li>Identifies and follows up on business opportunities, pinpoints the existing and/or potential problems and arranges for their resolution.</li> <li>Implements agreed-upon sales strategies / key account management process towards the selected key prospects; negotiate terms and conditions of contracts.</li> <li>Provides feedback to understand how customers utilize our products and how well compare with competitive products.</li> <li>Implement the company’s pricing strategy and conduct negotiations with key accounts.</li> <li>Prepare and report the demand forecast to operations/planning for tactical use for strategic (product planning) use.</li> <li>Provide periodical business reviews inputs and actively participates in the development of business growth as well as sales support plans for the designated customers.</li> <li>Plans, monitors, participate in reports on sales activities conducted with regard to the designated customers.</li> <li>Regularly and proactively informs management, including marketing, operations andfinance of the required level of sales support, and coordinates their efforts towards the identified customers.</li> <li>Coordinate with customer service department regarding customers’ needs, services and analysis.</li> <li>Regularly call on the assigned existing and potential customers to maintain close contact with the marketplace.</li> <li>Systematically up-dates the customers’ database/CRM with valid, correct and complete customer related information/opportunities.</li> <li>Collaborate with the Technical Service to ensure the customers are familiar with technical requirements of the available product lines.</li> </ul><br><br>Experience <br> <ul> <li>Bachelor's degree with 3-5 years of relevant experience</li> <li>Proven track record in sales and business development, ideally within the paints &amp; coatings industry</li> <li>Strong initiative, persuasion, and networking skills, with the ability to execute plans and deliver results</li> <li>Sound analytical judgment and clear, effective communication</li> <li>Collaborative team player</li> <li>Proficient in CRM systems and MS Office</li> <li>Background in chemistry or engineering is a plus</li> <li>Fluent in Arabic (native) and English</li> </ul> <br><br><br><p><span>At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.</span></p><br> <p><span>Requisition ID:&nbsp;<span>55113</span>&nbsp;</span></p><br> </div>

1. Corporate Governance Framework<br><br>Support the implementation, maintenance, and continuous enhancement of the Corporate Governance Framework, including governance policies, procedures, and manuals. Review and update governance documentation to ensure alignment with regulatory requirements, Corporate Governance Codes, and international best practices. Conduct governance gap assessments and recommend improvement initiatives to strengthen governance maturity. Assess the effectiveness of governance controls, policies, procedures, and compliance practices across the organization. Develop and maintain a Corporate Governance Scorecard aligned with regulatory requirements and governance best practices. Design and monitor Governance Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) to measure governance effectiveness. Conduct periodic governance effectiveness assessments (monthly, quarterly, and annually) covering the Board, Board Committees, Senior Management, and governance practices.2. Board Governance & Corporate Secretariat Support<br><br>Support the Corporate Secretariat in enhancing Board and Board Committee governance practices and operational effectiveness. Coordinate Board and Committee annual performance and self-assessment exercises, monitor improvement plans, and track implementation. Coordinate onboarding activities for newly appointed Board members, ensuring completion of all governance and regulatory requirements. Ensure the quality, accuracy, and timely preparation of Board and Committee agendas, reports, presentations, meeting packs, and minutes. Assess adherence to Board governance policies and governance standards. Extract governance reports and analytics from the Board Portal and recommend opportunities for process improvement.3. Governance Oversight & Internal Committees<br><br>Review and evaluate the governance structure, mandates, and effectiveness of internal and functional committees. Conduct periodic reviews of committee charters, terms of reference, and governance structures to ensure ongoing effectiveness. Coordinate with Governance, Risk, and Compliance (GRC) functions to monitor regulatory developments and recommend governance enhancements. Prepare governance evaluation reports and dashboards for the CEO, Executive Management, Board, Governance Committee, and General Assembly.4. Governance Reporting, Audit & Regulatory Compliance<br><br>Support internal and external governance audits by coordinating documentation, evidence, and corrective action plans. Monitor the implementation of governance action plans, audit recommendations, and regulatory observations. Support regulatory inspections and ensure governance practices comply with applicable laws, regulations, and internal policies. Prepare periodic governance reports and management information for senior stakeholders.5. Governance Documentation & Records Management<br><br>Maintain governance documentation, including policies, committee charters, governance manuals, and Board records. Ensure proper retention, version control, confidentiality, and accessibility of governance-related documentation in accordance with regulatory and organizational requirements.6. Governance Culture & Awareness<br><br>Promote a strong governance culture across the organization. Design and deliver governance awareness programs, induction sessions, workshops, and training initiatives for Board members, management, and employees. Foster awareness of governance principles, ethical conduct, and regulatory expectations throughout the organization.7. Board Engagement & Professional Development<br><br>Identify and assess the professional development needs of Board members. Support the planning, delivery, and continuous enhancement of Board development, succession, and professional engagement programs. Coordinate Board learning initiatives to ensure directors remain informed of emerging governance practices, regulatory developments, and industry trends.<br><br><br><br><br>Requirements<br><br>Bachelor's degree in Business Administration, Law, Corporate Governance, or a related field. Professional certification in Corporate Governance is mandatory. GRI Sustainability Reporting Certification is preferred.7-10 years of experience in corporate governance, compliance, legal, or company secretarial functions. At least 3-5 years in the financial services sector. GRC background Experience working with Central Bank-regulated institutions. Experience supporting Boards and Board Committees. Strong exposure to Board and Committee governance practices and regulatory interactions. Strong understanding of corporate governance frameworks, banking regulations, and governance best practices. Excellent bilingual communication skills (Arabic & English), both written and verbal. Strong analytical, reporting, and presentation preparation skills. High attention to detail with strong organizational and time management capabilities. High integrity, professionalism, ownership, and ethical conduct. Strong stakeholder management and coordination skills with internal and external parties including Board Committees and regulatory entities. Team player with the ability to foster collaboration, accountability, and positive engagement across stakeholders.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> What you´ll do </span><ul> <li>Test and benchmark AI tools, models and new features across business use cases</li> <li>Evaluate emerging AI technologies and identify opportunities, risks and business value</li> <li>Prepare research summaries, benchmark reports and recommendations for stakeholders</li> <li>Support AI pilot activities and assess adoption potential, business impact and user value</li> <li>Create practical guidance, cheat sheets and best practices based on testing results</li> <li>Monitor AI market developments and identify relevant innovations for commercial functions</li> </ul> <br><br> What makes you a good fit <ul> <li>Currently pursuing or recently completed a degree in Data Science, Artificial Intelligence, Computer Science, Digital Business or similar</li> <li>Hands-on experience with a variety of AI tools and Large Language Models (LLMs)</li> <li>Strong interest in testing, comparing and evaluating AI technologies and emerging capabilities</li> <li>Strong analytical mindset and curiosity to understand strengths, limitations and trade-offs of different tools</li> <li>Ability to translate technical findings into practical recommendations for business users</li> <li>Excellent written and verbal communication skills in English</li> <li>Strong proficiency in MS Office and research-based analysis</li> <li>Experience with or strong interest in Claude, Copilot and enterprise AI solutions is highly desirable</li> </ul> Some perks of joining Henkel <ul> <li>Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year</li> <li>Diverse national and international growth opportunities</li> <li>Global wellbeing standards with health and preventive care programs</li> <li>Gender-neutral parental leave for a minimum of 8 weeks</li> <li>Employee Share Plan with voluntary investment and Henkel matching shares</li> <li>Comprehensive Health Insurance for employee + dependents</li> <li>Employee Assistance Programme provides a wide range of mental health and wellbeing benefits</li> </ul> <p>At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.</p><br> <br> </div>

Job Requisition ID: 179888Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day Overview of the role:Manage the tenant and customer liaison function by ensuring Cairo Festival City Mall tenants adhere to Al-Futtaim retail standards, business compliance requirements, and agreed tenant obligations. The role is responsible for strengthening tenant performance, improving commercial value, supporting customer satisfaction, and ensuring a positive customer experience across every touchpoint of the customer journey. The position works closely with tenants, internal stakeholders, and senior management to identify opportunities, drive performance improvement, enhance retail standards, and implement customer experience initiatives in line with the mall’s vision. What you will do: Ensure all tenants adhere to industry standards, government regulations, Al-Futtaim policies, lease requirements, and the Tenant Manual. Identify and improve operational systems and processes to strengthen tenant compliance, service delivery, and overall retail standards. Act as a key point of contact between the mall and tenants, managing expectations and providing practical solutions that support improved commercial performance. Monitor tenant sales performance, footfall, and commercial trends, and prepare relevant reports and analysis to identify opportunities to maximize revenue and improve tenant performance. Work collaboratively with HR Business Partners, AFTC, Line Managers, Senior Management, and other stakeholders to align priorities, share workloads, and deliver agreed initiatives. Ensure tenants and key stakeholders are aware of relevant standards, products, services, initiatives, and expectations, using appropriate communication and capability-building approaches. Identify retail learning and development needs and support the implementation of innovative solutions, tools, technologies, and initiatives that create competitive advantage. Maintain effective systems for tracking, analyzing, and reporting retail development and performance metrics, ensuring Senior Management receives accurate and timely updates. Manage and support projects and initiatives designed to improve tenant performance, customer satisfaction, and the overall mall experience. Regularly gather and analyze customer feedback, identify improvement opportunities, and implement initiatives to enhance customer satisfaction. Conduct competitor visits and monitor retail, hospitality, customer experience, and technology trends to identify relevant opportunities for the mall. Develop and execute customer experience and service strategies aligned with the mall’s vision, including the use of technology-driven solutions such as chatbots and mobile applications. Required Skills to be successful:Extensive experience in retail operations and tenant management, acting as a key point of contact between the mall and tenants, with exposure to retail standards, store operations, and customer experience. Proven experience in managing footfall and sales performance, with exposure to budgeting, forecasting, commercial analysis, and initiatives aimed at improving tenant performance and customer satisfaction. Strong retail operations and sales background, with knowledge of retail best practices, tenant management, customer experience, commercial performance, and project management. Strong consulting, analytical, collaborative problem-solving, negotiation, and conflict management skills. Strong stakeholder management and communication skills, with the ability to build effective relationships with tenants, internal teams, and senior management. High level of computer literacy and ability to use data, reporting, and performance metrics to support decision-making. Experience working within large, culturally diverse organizations is preferred. Strong organizational skills, with the ability to manage multiple priorities, projects, and stakeholder expectations effectively. What equips you for the role:Bachelor’s degree in Business Administration or a relevant field, preferably with a specialization in Retail and Sales. Strong knowledge of retail operations, tenant management, retail and sales best practices, and customer experience principles. Experience in budgeting, forecasting, commercial performance analysis, and project management. Strong understanding of customer feedback, satisfaction measurement, service improvement, and retail trends. Ability to work collaboratively with tenants and cross-functional stakeholders while maintaining high standards of accountability and customer centricity.<br>About Al-Futtaim Group Real Estate The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals Hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <ul> <li>Continuously monitor security camera feeds, alarm systems, and other surveillance equipment to detect suspicious activity or security breaches throughout the hotel.</li> <li>Respond to security incidents promptly, including disturbances, trespassing, theft, or emergencies. Coordinate with on-site security associates and external authorities when necessary.</li> <li>Act as a communication hub for security personnel, management, and emergency services, ensuring the timely and accurate transmission of information during security incidents or emergencies.</li> <li>Monitor and control access to restricted areas of the hotel, including staff-only areas, through keycard systems, biometric systems, or manual logging of authorized personnel.</li> <li>Be prepared to take immediate action during emergency situations, including evacuations, fire alarms, medical emergencies, or natural disasters. Ensure emergency procedures are followed, and the situation is managed effectively.</li> <li>Oversee the functioning of alarm systems and respond to triggered alarms (e.g., fire alarms, intrusion alarms, panic buttons). Ensure the security systems are functioning properly and troubleshoot any malfunctions.</li> <li>Maintain accurate logs of all incidents, security breaches, system malfunctions, and any actions taken. Prepare daily reports summarizing security activity and incidents for review by management.</li> <li>Provide assistance in ensuring guest and associate safety by reporting any unusual activity or potential threats. Offer guidance and instructions to guests or associates during emergencies.</li> <li>Ensure the hotel adheres to all security and safety regulations, including local laws, industry standards, and hotel-specific protocols.</li> <li>Assist in training new security control room operators and other hotel associates on security procedures, emergency protocols, and the use of security equipment.</li> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>Qualifications</h4> <h4>Experience, certificates, education</h4> <ul> <li>Previous experience in security or control room operations is preferred.</li> <li>Proficiency in operating CCTV and other security systems is required.</li> <li>Strong verbal and written communication skills, with the ability to coordinate effectively with team members and external agencies.</li> <li>Ability to stay alert and active during long shifts and respond quickly to emergencies.</li> <li>Strong attention to detail and the ability to notice discrepancies in surveillance footage or reports.</li> <li>Ability to make quick decisions and stay calm in high-pressure situations.</li> <li>The role may involve working in rotating shifts, including nights, weekends, and holidays.</li> <li>The operator will be stationed in a security control room, closely monitoring systems and responding to incidents.</li> </ul> <h4>Additional information</h4> <h4>What awaits you...</h4> <ul> <li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li> </ul></p><p></p>