Optometrist Jobs in Egypt
2668 Jobs Found
Egypt - Cairo
Company Description Outgreens, founded in 2016, is a growing waste management company dedicated to addressing key environmental challenges in Egypt. The organization focuses on reducing waste, minimizing pollution, and limiting the unnecessary use of finite natural resources. Outgreens works with communities and businesses to implement practical, sustainable solutions that improve environmental outcomes. The company offers opportunities for team members to contribute directly to environmental protection while building their professional skills in a mission-driven setting.<br>Role Description The Environmental Specialist is a full-time, on-site role based in El Maadi El Gadida. The role involves assessing waste streams, monitoring environmental impact, and supporting the implementation of waste reduction and recycling initiatives. The Environmental Specialist will prepare reports, maintain accurate records, and contribute to compliance with local environmental regulations and standards. Daily tasks include conducting site inspections, coordinating with operations teams, and recommending improvements to processes that reduce pollution and resource use. The role also includes engaging with internal stakeholders and external partners to promote environmental awareness and best practices.<br>Qualifications<br> Experience in environmental science, environmental engineering, or a related field, with knowledge of waste management principles and pollution prevention. Ability to conduct environmental assessments, analyze data, and prepare clear technical reports and documentation. Familiarity with relevant Egyptian environmental regulations, standards, and permitting requirements. Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines in a field-based setting. Effective communication and collaboration skills for working with cross-functional teams, local authorities, and community stakeholders. Proficiency with standard office software; experience with environmental monitoring tools or data analysis software is an advantage. Bachelor’s degree in environmental science, environmental engineering, sustainability, or a related discipline; advanced studies or certifications in waste management or sustainability are a plus. Prior experience in waste management, recycling, or industrial environmental compliance is preferred but not strictly required.
Egypt - Cairo
???????????? ???????????????????????????????????? – ???????????? ????????????????????????????????????????????<br>????????????????????????????????: Alexandria, Egypt???????????????? ????????????????: On-site???????????????????????????? ????????????????????: 8:45 AM – 5:00 PM (6 days a week)<br>???????????? ????????????????????????????????<br>We are looking for a ???????????? ???????????????????????????????????? to manage the complete customer order journey from the moment products are ready after production until the customer successfully receives the order.<br>The role is responsible for coordinating between production, warehouse, Shopify, shipping partners, and customers to ensure every order is processed accurately, followed up properly, and delivered on time.<br>???????????? ????????????????????????????????????????????????????????????????<br>????. ???????????????????? ???????????????????????????????????????? & ????????????????????????????<br>• Manage and monitor all customer orders through Shopify.• Review orders daily and ensure all order information is accurate.• Coordinate order preparation after production is completed.• Make sure the correct products, sizes, colors, and quantities are prepared for each order.• Update order statuses accurately and on time.• Follow up on pending, delayed, cancelled, returned, and exchanged orders.• Ensure no order is missed or left without proper follow-up.<br>????. ????????????????????????????????????????-????????-???????????????????????????????? ????????????????????????????????????????????????<br>• Follow the order process from production completion → stock availability → order preparation → shipping → customer delivery.• Coordinate with the production and warehouse teams to ensure products are available and ready for dispatch.• Identify shortages, production delays, damaged items, or incorrect products before shipment.• Ensure orders are packed correctly according to company standards.• Maintain accurate records of orders and their current status.<br>????. ???????????????????????????????? & ???????????????????????????????? ????????????????????????????????????????<br>• Coordinate with the shipping/courier company regarding all outgoing orders.• Track shipments until they are successfully delivered.• Follow up immediately on delayed, failed, returned, or undelivered shipments.• Contact customers when required to confirm delivery information or resolve delivery issues.• Monitor delivery performance and report recurring shipping problems.• Ensure orders are not unnecessarily delayed between preparation and shipment.<br>????. ???????????????????????????????? ???????????????????????????? & ????????????<br>• Handle customer inquiries related to orders, delivery, exchanges, returns, and product issues.• Follow up with customers when additional information is required to complete an order.• Handle customer complaints professionally and efficiently.• Coordinate exchanges and returns from the initial customer request until the replacement/refund process is completed.• Maintain accurate customer information and communication history.• Ensure every customer receives clear and professional communication.<br>????. ???????????????????????????? & ????????????????????????????????????<br>• Manage the complete return and exchange process.• Coordinate returned products with the warehouse team.• Verify returned items and ensure the correct action is taken.• Arrange replacement shipments when applicable.• Update Shopify and internal records after each completed return or exchange.• Monitor repeated return/exchange issues and report them to management.<br>????. ???????????????????? ???????????????????????????????????????? & ????????????????????????????????????<br>• Monitor all open and pending orders on a daily basis.• Prepare daily reports covering:• Pending orders• Shipped orders• Delivered orders• Failed deliveries• Returns• Exchanges• Customer complaints• Delayed orders• Highlight any operational issue that requires management attention.• Maintain accurate CRM and order records at all times.<br>???????????????????????????????????? ????????????????????????????????????????????????<br>• Strong experience with Shopify and e-commerce order management.• Strong communication and customer service skills.• Excellent follow-up and organizational skills.• High attention to detail.• Ability to manage multiple orders and issues simultaneously.• Ability to coordinate effectively with production, warehouse, shipping, and customer service teams.• Good problem-solving skills.• Ability to work under pressure and meet daily deadlines.• Good computer skills and proficiency in Excel/Google Sheets.• Previous experience in CRM, e-commerce, customer service, or order management is preferred.<br>???????????????? ????????????????????????????????????<br>The main objective of this position is to ensure that ???????????????????? ???????????????????? ???????????????????? ???????????????????????????????? ???????????????? ???????????????????????????????????????? ???????????????????????????????????????? ???????? ???????????????????????????????????????? ???????????????????????????????? ????????????????????????????????, with accurate Shopify management, proper internal coordination, continuous shipment tracking, and professional customer communication.<br>The CRM Executive is responsible for making sure ???????? ???????????????????? ???????? ????????????????????????????????????, ????????????????????????????, ???????????????????????????????????????????? ????????????????????????????????????, ???????? ???????????????? ???????????????????????????? ????????????????????????-????????.<br>???????????? ???????? ????????????????????<br>Send your updated CV to ????????????????????????????????????????????????@????????????????????.???????????? with the subject line ???????????? ???????????????????????????????????? ????????????????????????????????????????????
Egypt - Cairo
Egy Bell is hiring Office Services Supervisor for a multinational financial organization.<br>Responsibilities :Operational Supervision 1. Supervise daily office services activities including reception, meeting room coordination, visitor management, and general office support.2. Ensure services are delivered in line with approved policies, procedures, and service standards.3. Monitor attendance, scheduling, and task allocation of assigned team members.4. Ensure professional handling of VIP visitors in coordination with relevant stakeholders. Service Coordination 5. Coordinate with internal departments and regional offices to ensure timely service delivery. 6. Follow up on service requests and resolve routine operational issues. 7. Escalate complex matters to the Senior Officer / Head of Unit when required Compliance & Reporting 8. Ensure adherence to QHSE, safety, and access control procedures. 9. Maintain proper records of service activities and prepare periodic operational reports. 10. Support internal audits by providing required documentation. Vendor & Facility Support 11. Follow up with service providers (cleaning, hospitality, maintenance support) to ensure service quality. 12. Monitor service performance and report any deviations. Regular communication with all ADMI employees Frequent communication with all Bank departments. The role holder builds and fosters effective relations with different external visitors, and guests.<br>Qualifications:Bachelor’s degree in Business Administration, Management, or a related field. Proficient in speaking and writing English2 to 4 years of experience in the same field. Good MS Office (Excel, Word) Basic Office Systems Demonstrates the organizations values in being open and honest with others Maintains confidentiality in line with organizational policy. Understands the business of the organization, including the Vision, Mission and Values Identify client’s needs and expectations. Respond to requests efficiently and effectively. Identifies requirements and uses available resources to meet own work objectives in optimal fashion. Organizes work according to project and time management principles and processes. Time Management Office Operations Supervision Visitor & Reception Management Service Coordination Basic QHSE Awareness Customer Service Training (preferred) QHSE Awareness (advantage)
Egypt - Cairo
About The Role<br><br>At Octane Solutions, our Data Entry Specialists play a critical role in maintaining accurate, organized, and up-to-date business data. As a Data Entry Specialist, you will be responsible for entering, reviewing, and maintaining information across internal systems and databases. You will work closely with different teams to ensure data accuracy, support daily operations, and maintain high-quality records.<br><br>What You'll Be Doing<br><br>Accurately enter and update customer, operational, and business data into internal systems and databases. Review and verify information to ensure accuracy, completeness, and consistency. Maintain organized records and ensure data is updated in a timely manner. Identify and correct data entry errors or inconsistencies. Support the preparation, updating, and maintenance of reports and spreadsheets. Work closely with internal teams to collect, verify, and update required information. Handle large volumes of data while maintaining a high level of accuracy and attention to detail. Follow established data management processes, policies, and quality standards. Maintain confidentiality and ensure sensitive business information is handled appropriately. Support other administrative and operational tasks related to data management when required.<br><br>Key Areas of Ownership<br><br>Data Entry & Data Accuracy Data Verification & Quality Control Database & Record Management Microsoft Excel & Google Sheets Reporting & Documentation Administrative & Operational Support Attention to Detail & Process Compliance<br><br>What We're Looking For<br><br>1–2 years of experience in Data Entry, Administration, Operations, or a related field. Strong attention to detail with excellent accuracy and consistency. Good verbal and written communication skills in both Arabic and English. Comfortable working with Microsoft Excel, Google Sheets, and other data management tools. Strong organizational and time-management skills. Ability to handle repetitive tasks while maintaining a high level of concentration and accuracy. Ability to work independently and meet deadlines in a fast-paced environment. A proactive mindset with strong problem-solving and follow-up skills.<br><br>If you’re detail-oriented, organized, and excited to join a fast-growing company, we’d love to hear from you.<br><br>Send us your updated resume to hr@octane-tech.io with the subject line "Data Entry Specialist – Cairo".
Egypt - Cairo
The OD Specialist is responsible for executing and maintaining the operational activities of the Organizational Development function. The role supports the administration of organizational structures, job descriptions, performance management, policies, and organizational records while ensuring data accuracy, process compliance, and timely execution of approved Organizational Development initiatives. The position serves as the operational focal point for OD activities, ensuring effective coordination across business functions and maintaining organizational governance standards.<br>Key Responsibilities:Maintain an accurate and up-to-date organizational chart reflecting reporting structures and approved organizational changes. Prepare, and update job descriptions in accordance with approved organizational standards, ensuring proper documentation and version control. Maintain Organizational Development policies, procedures, and departmental documentation, ensuring periodic reviews and updates. Coordinate the annual job description review cycle, following up with business units to ensure timely completion. Ensure accuracy and integrity of employee data through regular entry, updates, and audits. Administer the operational cycle of the Performance Management process, including launching performance cycles, coordinating timelines, monitoring completion rates, maintaining documentation, and ensuring adherence to approved performance management procedures. Monitor the completion of performance evaluations across all departments, follow up with stakeholders on pending activities, and prepare periodic progress reports for management. Maintain departmental trackers, action registers, and documentation related to Organizational Development initiatives. In addition to any other tasks assigned by the direct manager.<br>- Education: Bachelor's degree in HR, Business Administration, or related field.- Previous Experience: 1-3 years of experience in Organizational Development or HR roles.- Special requirements: Strong expertise in organizational design, manpower planning, job evaluation, and competency framework development. Advanced analytical skills with the ability to conduct workforce analysis, capacity planning, and structural assessments. Strong knowledge of HR governance frameworks, policies development, SOP design, and process documentation. High attention to detail with strong stakeholder management and project coordination skills.
Elswedy
Egypt
<div ><table cellspacing="0" cellpadding="0" hspace="0" vspace="0" align="center"><tbody><tr><td valign="top" align="left"><p class="MsoListParagraphCxSpFirst" ><span ><span >1-</span><span > </span></span><span ><span >Contract Management & System Administration</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Upload all approved contracts, amendments, variations, and related documents to the company’s ERP/document management system</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Enter and maintain contract master data accurately within the system.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Verify that all required contract documents and approvals are complete before uploading.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Update contract information whenever changes, renewals, extensions, or amendments occur.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Maintain organized electronic records and ensure proper document version control.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Monitor contract expiry dates and notify concerned stakeholders of upcoming renewals or required actions.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Ensure that contract data entered into the system matches the signed contractual documents.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >2-</span><span > </span></span><span ><span >Documentation & Record Keeping</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Maintain a comprehensive database of contracts and supporting documentation.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Archive contracts and correspondence in accordance with company procedures.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Retrieve contracts and supporting documents upon request from authorized personnel.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Ensure confidentiality and security of contractual information.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >3-</span><span > </span></span><span ><span >Reporting</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Generate periodic reports related to\:</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >-</span><span > </span></span><span ><span >Contracts uploaded to the system.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >-</span><span > </span></span><span ><span >Expiring contracts.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >-</span><span > </span></span><span ><span >Pending contracts awaiting upload.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >-</span><span > </span></span><span ><span >Amendments and renewals.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Support management by providing accurate contract status reports.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >4-</span><span > </span></span><span ><span >Coordination</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Coordinate with Project Teams, Procurement, Legal, Finance, and other departments to obtain required contract information and documentation.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Follow up with relevant stakeholders regarding missing documents or approvals.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Assist the Contracts team in administrative activities related to contract processing.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >5-</span><span > </span></span><span ><span >Compliance</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Ensure compliance with company policies, procedures, and document control requirements.</span></span></p><p class="MsoListParagraphCxSpLast" ><span ><span >·</span><span > </span></span><span ><span >Support internal and external audits by providing required contract records and documentation.</span></span></p></td></tr></tbody></table></div><p><span ><span >Identify and report any discrepancies in contract documentation or system records.</span></span></p>
Egypt
<h2 class="h5">Job description</h2>
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<br>We’re looking for a results-driven CRM Marketing Specialist to design, execute, and optimise lifecycle marketing campaigns that engage users across all stages — from onboarding and activation to retention and loyalty.<br><br><br>In this role, you’ll leverage multi-channel marketing automation (email, push, SMS, WhatsApp, and in-app messaging) to deliver personalized, data-driven experiences at scale. You’ll continuously experiment, analyse engagement data, and iterate to maximize impact, using both traditional CRM platforms and emerging technologies.<br> <br> Key Responsibilities<br><ul><li>Develop and execute multi-channel lifecycle campaigns that drive user engagement, retention, and cross-sell opportunities.</li><li>Design and implement data-driven journeys using behavioral triggers, user attributes and predictive models.</li><li>Conduct A/B tests and implement improvements to optimise open rates, click-through rates, conversion rates, and other indicators (KPIs).</li><li>Set up, test and execute complex multi-lingual journeys across email, push, in-app, SMS and WhatsApp. Ensuring all communications are thoroughly tested and on schedule.</li><li>Run SQL queries to build segments and analyse campaign or user data.</li><li>Collaborate closely with marketing, product and data teams, ensuring that all campaigns are planned, scheduled and executed to plan.</li><li>Report on campaign performance and insights to relevant stakeholders, highlighting impact, learnings and recommendations for optimisation.</li><li>Identify and implement process improvements and automation opportunities to enhance efficiency and scalability.</li><li>Stay ahead of CRM, marketing automation, and AI trends, integrating new tools and strategies to elevate campaign performance.</li></ul> <br> Skills, Knowledge & Expertise<br><ul><li>3+ years of proven experience in CRM, lifecycle marketing, or marketing automation.</li><li>Hands-on experience with Customer.io, Braze, MoEngage, Salesforce or similar CRM tools and syntax languages (Liquid tags, AMPscript, Jinja, Java Script etc.)</li><li>Strong working knowledge of HTML/CSS and email development best practices.</li><li>Python, advanced SQL, and strong analytical skills are highly desirable.</li><li>Experience in Vibe coding and building tools using OpenAI, Replit, Anthropic, or similar environments is an advantage.</li><li>Fluency in spoken and written English. Bonus point for Arabic.</li><li>A detail-oriented mindset, curiosity for experimentation, and a passion for leveraging technology to drive marketing impact.</li></ul> </div>
Vodafone Qatar
Egypt - Cairo
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>What you’ll do</h4>
<h4>Who you are</h4>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>What's in it for you</h4>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p>
<p>Together we can.</p></p><p></p>
Egypt
<h2 class="h5">Job description</h2>
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<span>To support the Light Mobility Sales division by managing end to end purchasing operations through SAP, ensuring procurement compliance, and delivering accurate sales reporting and analysis that enables data driven commercial decisions.<br> Duties & Responsibilities: Procurement & Purchase Management Create and process Purchase Requisitions (PRs) in SAP for operational and commercial requirements, ensuring proper cost center and budget allocation at the point of creation.<br> Convert approved PRs into Purchase Orders (POs) in line with company procurement policies and approval authority matrices.<br> Monitor PR and PO approval workflows to ensure timely processing and escalate delays when necessary.<br> Track PO status throughout the full cycle — from creation through goods receipt and invoice processing — maintaining visibility at every stage.<br> Reconcile purchase orders against supplier invoices and delivery confirmations, resolving discrepancies in coordination with relevant stakeholders.<br> Maintain accurate and audit-ready purchasing records and documentation within SAP Cross-functional Coordination Coordinate with the Procurement and Finance departments regarding budget availability, cost center allocations, and purchasing requirements.<br> Liaise with vendors and internal teams to resolve PO or delivery-related issues in a timely manner Sales Reporting & Analysis Prepare regular sales reports covering key performance metrics for the Light Mobility division.<br> Analyze sales trends, variances, and pipeline data to support the Sales Director in decision-making.<br> Maintain and update sales trackers and dashboards as required.<br> Bachelor's degree in business Administration, Commerce, or a related field.<br> 2 to 4 years of experience in sales operations, procurement coordination, or a similar role preferably within the automotive sector or FMCG sector.<br> Hands-on experience with SAP (PR/PO workflows is a must).<br> Proficiency in Microsoft Excel; Power BI or similar reporting tools is a plus.<br> Strong attention to detail and ability to manage multiple priorities simultaneously.<br> Good communication and coordination skills across departments.<br></span> </div>
Spinneys Egypt
Egypt - Cairo
<p>1. Product Content Creation & Optimization</p><p>• Manage the full product content lifecycle — writing, uploading, and maintaining accurate and compelling titles, descriptions, and attributes.</p><p>• Ensure consistency in tone, accuracy, and quality of all product listings across the Spinneys App, Website, and aggregator platforms (Talabat, Instashop, etc.).</p><p>• Collaborate with category and commercial teams to prioritize new item uploads and updates.</p><p>• Optimize product content for search visibility (SEO/ASO) and conversion — improving discoverability and engagement.</p><p>2. Visual Content & Merchandising</p><p>• Coordinate with design and photography teams to ensure high-quality, on-brand visuals for all products and campaigns.</p><p>• Manage the placement and tagging of visuals, banners, and in-app hero tiles to support commercial priorities.</p><p>• Refresh homepage and category banners based on seasonality, campaigns, and marketing pushes.</p><p>3. Cross-Functional Collaboration</p><p>• Work closely with the Commercial, Performance Marketing, and Aggregator teams to align content with promotional calendars and campaign briefs.</p><p>• Ensure product data accuracy across systems (ERP, Magento, Aggregators) in coordination with the tech and data teams.</p><p>• Support the launch of new categories, promotions, and seasonal campaigns through timely content updates.</p><p>4. Quality Assurance & Performance Tracking</p><p>• Regularly audit product listings to identify missing, duplicated, or inaccurate content.</p><p>• Monitor content performance metrics (CTR, conversion, bounce rate) and suggest optimizations.</p><p>• Ensure brand tone and messaging consistency across all e-commerce content touchpoints.</p><p>5. Continuous Improvement</p><p>• Stay updated on content trends, UX best practices, and competitor benchmarks to continuously enhance digital merchandising quality.</p><p>• Proactively recommend new content formats (e.g., videos, how-to visuals, feature highlights) to elevate the shopping experience.</p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Business, Marketing, or a related field (preferred)</p><p>• Minimum 3 years experience</p><p>• Previous Experience in Retail is a must</p><p>• Strong analytical skills to interpret sales data and identify market trends</p><p>• Experience in e-commerce platforms and online sales management</p><p>• Exceptional customer service and communication skills</p><p>• Proficiency in sales strategies and knowledge of retail operations</p><p>• Organizational and problem-solving skills</p></li></ul><p></p>
Orange
Egypt - Cairo
<p><strong>Purpose of the job</strong></p><p>Handle all the inquiries, requests and complaints of the customers which are received via inbound/outbound calls of the call center. Handle the received calls within the quality standards of the company to maintain company image, and to up-sell the products and services to maximize revenues.</p><p><strong>Duties and responsibilities</strong></p><ul><li>Handle all incoming/outgoing calls of the call center.</li><li>Provide follow up, occasional campaigns and call backs blended with normal inbound calls.</li><li>Provide best possible service to both external and internal customers to achieve highest level of customer satisfaction.</li><li>Handle and solve all inquiries, requests and complaints received via all channels available (phone, fax, e-mail and etc.)</li><li>Communicate with other Customer Service sub-divisions to answer all relevant customer inquiries (e.g. Credit, Customer Support and Activation, Outbound & Save Initiativesetc).</li><li>Communicate with other departments all relevant customer inquiries if applicable.</li><li>Achieve the requested staffed time on a daily basis to minimize lost call rate.</li><li>Provide proper information to customers with complete and comprehensive understanding of Mobinil products and services.</li><li>Fully understand and adhere to company policies and procedures that generate personal and professional credibility and trust.</li><li>Respect and apply company vision, mission and values.</li><li>Fully understand both individual and company objectives, and work on achieving them effectively and efficiently.</li><li>Use available methods and tools to develop own skills.</li><li>Use the available tools and systems to provide the correct information to customers (applications, intranet briefings, attending trainings.etc).</li><li>Keep up-to-date with all the services and products provided by Mobinil.</li><li>Resolve all customer complaints, requests and inquiries within the pre-determined SLAs.</li><li>Escalate problems, report suspected fraud and provides relevant feedback to the right channels.</li></ul><p><strong>Job specification</strong></p><p> </p><p> </p><p> </p><p> </p><p>Education</p><p> </p><p> </p><p> </p><p> </p><ol><li>Bachelor's degree from a recognized university.</li></ol><p> </p><p> </p><p> </p><p> </p><p>Experience.</p><ol><li>Minimum 0-2 years of experience in the same function.</li></ol><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p>Skills and abilities</p><p> </p><p> </p><p> </p><p> </p><ul> <li>Very good English both spoken and written.</li><li>Very good computer skills.</li><li>Strong Customer Orientation.</li> <li>Strong communication, listening & interpersonal skills.</li><li>Flexibility & ability to work in a team.</li> <li>Self-confident with professional behavior & attitude. </li> <li>High sense of time management.</li> </ul>
Egypt
<h2 class="h5">Job description</h2>
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<p>Sales Implementation: Follow up on all customers and conduct regular visits to ensure satisfying their needs and handling their requirements. Pursue new businesses and demonstrate product portfolio to potential clients. Responsible on conducting sales visits and or sales calls (telesales) as instructed by his direct supervisor in order to achieve the sales target. Introduce new products. New categories to the customer data base assigned by the direct manager</p><br><p>· Sales Force update</p><br><p>Update customers data base and new customers on sales force periodically (contacts from different divisions, Address</p><br><p>of branches, address of head office…etc.</p><br><p>Attach all customers proposals and contracts on SF system</p><br><p>· New Customers:</p><br><p>Responsible for achieving the sales targets and plans in relation to soliciting and establishing supply agreements with</p><br><p>potential customers in line with own department strategy and plans.</p><br><p>Responsible for building close relationships with potential and new customers to ensure satisfying needs.</p><br><p><strong>· Market research: </strong></p><br><p>Update the management with the latest market insights regarding new products launched in the market, prices, competitors…etc.</p><br><p><strong>· Order Management:</strong></p><br><p>Applying discounts on Salesforce system and sync customer prices with system prices before making any orders</p><br><p>Making orders right away on Sales Force System once the customer send it.</p><br><p>Make sure that the customer doesn’t have any pending payments</p><br><p>Follow up with the credit policy and process to make sure order reached the distribution phase</p><br><p>Make sure the order to be delivered within the company SLA</p><br><p><strong>· Collection:</strong></p><br><p>Responsible for managing all customers overdue and coming due amounts</p><br><p>Revise the monthly overdue and provision for the customers data base assigned from his/her direct manager</p><br><p>Solve any pending issues related to customer payment</p><br><p>· Reporting and Analysis:</p><br><p>Revising Daily Sales Report and report achievements to his/her direct manager</p><br><p>Forecasting next month Sales amounts and per SKU.</p><br><p><strong>· Customer Satisfaction and Complaints:</strong></p><br><p>Responsible for handling customer complaints in efficient and professional manner within FS policies and systems.</p><br><p>Responsible for coordinating with own manager to measure and analyse customer satisfaction and implement necessary</p><br><p>actions required.</p><br><br> </div>
Egypt
<h2 class="h5">Job description</h2>
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Job TitlePhysical Distribution Specialist -Supply ChainJob Description<p>Support day-to-day shipment, inventory, and delivery activities. Track shipments help reconcile inventory between Philips & 3rd party provider systems, coordinate with service providers (customs brokers, carriers, 3PLs) and internal teams (project, finance, sending party and other Philips stakeholders) to ensure on-time delivery.</p><br><p><b>Your Role:</b></p><br><ul><li><p>Monitor inbound and outbound shipments and update status until delivery.</p><br></li><li><p>Assist with goods inspections and basic inventory checks at 3PL sites.</p><br></li><li><p>Reconcile stock between SAP and 3PL WMS and report discrepancies.</p><br></li><li><p>Help investigate and document inventory differences (damage, loss, missing items).</p><br></li><li><p>Coordinate with customs brokers, carriers, and importers to gather required documents for customs clearance.</p><br></li><li><p>Consistent update and share delivery status reports with stakeholders.</p><br></li><li><p>Work with internal teams (project management, finance, order management) to resolve delivery or inventory issues.</p><br></li><li><p>Follow standard operating procedures and meet timelines and quality expectations.</p><br></li></ul><p><b>You are the right Fit if:</b></p><br><ul><li><p>Bachelor’s degree (supply chain, logistics, business or similar) or equivalent experience.</p><br></li><li><p>Minimum ,~1–3 years in logistics, distribution, or supply chain operations.</p><br></li><li><p>Good verbal and written communication skills; customer-oriented.</p><br></li><li><p>Reliable time and deadline management; follows up consistently.</p><br></li><li><p>Comfortable comparing and analyzing Excel reports and other tools.</p><br></li><li><p>Experience coordinating with customs brokers, carriers, and 3PLs or willingness to learn.</p><br></li><li><p>Basic knowledge of SAP or other inventory/WMS systems is a plus.</p><br></li><li><p>Problem-solving mindset, attention to detail, and ability to work under pressure.</p><br></li><li><p>Fluent in English.</p><br></li></ul><p><b>About Philips</b><br>We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.<br>• Learn more about our business.<br>• Discover our rich and exciting history.<br>• Learn more about our purpose.<br>If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.</p><br><p>#LI-EU</p><br><p>#LI-OFFICE</p><br> </div>
Guillam
Egypt - Alexandria
<p><strong>About Us:</strong></p><p>At Guillam, we're more than just a coffee house; we're crafting a unique experience. We're passionate about our product, our employees, and our customers. Our commitment to quality and innovation sets us apart. We’re a dynamic team of innovators, strategists, and creatives who are passionate about delivering exceptional results.</p><p></p><p><strong>About the Role:</strong></p><p>This role offers a unique opportunity to bridge the gap between legal and HR functions. You'll encounter a diverse range of challenges, keeping your work dynamic and engaging. As a member of our team, you'll be expected to continuously expand your knowledge of UK employment law and Human resource regulation. </p><p> </p><p>In this role, you'll work within the Legal/HR department to fulfil the following responsibilities:</p><ul><li><p>Stay informed and up to date on all HR documents for the company and be able to correctly and quickly locate relevant information when required from various sources.</p></li><li><p>Manage the HR database, ensuring knowledge of relevant high-level HR rules and regulations.</p></li><li><p>Respond to internal and external HR-related inquiries or requests and provide assistance.</p></li><li><p>Liaise with other departments and support other functions as assigned (Legal, Finance, Operations).</p></li><li><p>Manage our HR database, be informed of relevant high-level rules and regulations and liaise with the relevant legal representatives.</p></li><li><p>Schedule meetings, interviews, HR events etc. and maintain the team’s agenda.</p></li><li><p>Provide assistance to the COO/EO and senior leadership with a variety of administrative tasks that require an excellent command of the English language.</p></li><li><p>Supervise and maintain our HR review process and timelines.</p></li><li><p>Handle onboarding and offboarding of team members, ensuring compliance with HR regulations.</p></li><li><p>Manage and update project management software to keep the CEO/COO informed of the progress of the different workstreams within the company.</p></li><li><p>Maintain case files on any issues that happened or any open project you work on.</p></li><li><p>Supervise and review all Health and Safety documents and follow up with the team to ensure compliance and that records are up to date.</p></li><li><p>Handle all open HR and Health and Safety cases and liaise with the legal/HR department.</p></li></ul><p></p>
Delivery Hero SE
Egypt
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>What's On Your Plate?</strong></p><br><ul><li>Own and monitor key performance metrics, ensuring consistent tracking and clear visibility on trends and gaps.</li><li>Analyze operational and business data to identify performance improvement opportunities.</li><li>Translate data insights into actionable initiatives with measurable impact on efficiency and customer experience.</li><li>Design, execute, and evaluate experiments (e.g., A/B tests, pilots) to validate new ideas and solutions.</li><li>Drive end-to-end ownership of initiatives, from problem identification to execution and post-analysis.</li><li>Collaborate closely with cross-functional teams (operations, product, regional) to align on priorities and execution plans.</li><li>Support the rollout of new tools, processes, and operational strategies across the market.</li><li>Identify process inefficiencies and propose scalable, data-driven solutions.</li><li>Build and maintain dashboards, reports, and tracking frameworks to support decision-making.</li><li>Present performance insights, recommendations, and updates to senior stakeholders in a structured and clear manner.</li><li>Ensure strong follow-up on action plans and track impact against defined success metrics.</li><li>Contribute to continuous improvement of team methodologies, frameworks, and ways of working.</li></ul><br>Qualifications<br><p><strong>What did we order?</strong></p><br><ul><li>Bachelor's Degree, MBA is a plus.</li><li>2-3 years of experience in food/grocery tech industry is highly preferred.</li><li>Extensive experience in SQL, Data Analytics tools like tableau, looker etc.</li><li>Strong communication skills, both written and verbal.</li><li>Excellent stakeholder management skills: Experience in dealing with cross-cultural team members and cross-functional teams.</li><li>Ability to analyse data and derive insights from comprehensive data reports.</li><li>Ability to deal with ambiguity, work under pressure, handle stress, an individual contributor who can work in a fast-paced environment with a make it happen attitude.</li></ul><br><br> </div>
Confidential
Egypt - Egypt
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>What s On Your Plate?</strong></p><p>1. Employee Lifecycle Management Manage new joiners onboarding for store employees in partnership with Operations teams. Conduct exit interviews to identify turnover trends and root causes. Analyze attrition data and support action planning initiatives aimed at improving retention and stabilizing store operations.</p><p>2. People Cycles Management Support Support the People Operations Manager in executing annual people cycles, including: Performance Management Promotions Pay Review</p><p>3. Manpower Planning (MPP) Own manpower planning activities for assigned stores through coordination with Operations stakeholders to ensure staffing plans align with business requirements. Execute and maintain all system transactions related to the manpower planning cycle accurately and on time.</p><p>4. Talent Development / Management Support Partner with the People Operations Manager and Operations teams to support development plans for store staff critical talents. Assist in identifying high-potential employees and succession planning opportunities. Support the implementation and follow-up of Performance Improvement Plans (PIPs) for underperforming employees.</p><p>5. Employee Engagement Partner with Operations teams to design and execute engagement initiatives across assigned stores to Foster a positive, inclusive, and engaging work environment., including but not limited to: On-floor engagement activities Town halls Reward & Recognition programs Employee experience initiatives</p><p>6. Employee Relations Support Act as a liaison between Operations and Employee Relations (ER) teams. Support grievance handling and workplace investigations while ensuring fairness, consistency, and equity across all cases. Promote compliance with company policies and labor regulations.</p><p>7. Core People Operations Support Coordinate with the P&C Core Operations / TAAPs teams regarding Staff inquiries and issue resolution, ensuring timely service delivery to store staff. Payroll-related inquiries Employee benefits administration Letters Requests</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>3 - 4 years of HR experience in a Warehouse / Factory environment Experience in e-commerce, Quick commerce, Fintech, FMCG and Retail is preferred. Stakeholder management skills, with the ability to build strong relationships Strong analytical and problem-solving skills, with the ability to leverage data to drive informed decisions.</p><p></p></section>
Egypt - Alexandria
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description</p><p>1. Employee Lifecycle Management Manage new joiners onboarding for store employees in partnership with Operations teams. Conduct exit interviews to identify turnover trends and root causes. Analyze attrition data and support action planning initiatives aimed at improving retention and stabilizing store operations. 2. People Cycles Management Support Support the People Operations Manager in executing annual people cycles, including: Performance Management Promotions Pay Review 3. Manpower Planning (MPP) Own manpower planning activities for assigned stores through coordination with Operations stakeholders to ensure staffing plans align with business requirements. Execute and maintain all system transactions related to the manpower planning cycle accurately and on time. 4. Talent Development / Management Support Partner with the People Operations Manager and Operations teams to support development plans for store staff critical talents. Assist in identifying high-potential employees and succession planning opportunities. Support the implementation and follow-up of Performance Improvement Plans (PIPs) for underperforming employees. 5. Employee Engagement Partner with Operations teams to design and execute engagement initiatives across assigned stores to Foster a positive, inclusive, and engaging work environment., including but not limited to: On-floor engagement activities Town halls Reward & Recognition programs Employee experience initiatives 6. Employee Relations Support Act as a liaison between Operations and Employee Relations (ER) teams. Support grievance handling and workplace investigations while ensuring fairness, consistency, and equity across all cases. Promote compliance with company policies and labor regulations. 7. Core People Operations Support Coordinate with the P&C Core Operations / TAAPs teams regarding Staff inquiries and issue resolution, ensuring timely service delivery to store staff. Payroll-related inquiries Employee benefits administration Letters Requests</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications Alexandri Residents is a MUST! 3 - 4 years of HR experience in a Warehouse / Factory environment Experience in e-commerce, Quick commerce, Fintech, FMCG and Retail is preferred. Stakeholder management skills, with the ability to build strong relationships Strong analytical and problem-solving skills, with the ability to leverage data to drive informed decisions.</p><p></p></section>
Confidential
Egypt - Alexandria
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>1. Employee Lifecycle Management</b> Manage new joiners onboarding for store employees in partnership with Operations teams. Conduct exit interviews to identify turnover trends and root causes. Analyze attrition data and support action planning initiatives aimed at improving retention and stabilizing store operations. <b>2. People Cycles Management Support</b> Support the People Operations Manager in executing annual people cycles, including: Performance Management Promotions Pay Review <b>3. Manpower Planning (MPP)</b> Own manpower planning activities for assigned stores through coordination with Operations stakeholders to ensure staffing plans align with business requirements. Execute and maintain all system transactions related to the manpower planning cycle accurately and on time. <b>4. Talent Development / Management Support</b> Partner with the People Operations Manager and Operations teams to support development plans for store staff critical talents. Assist in identifying high-potential employees and succession planning opportunities. Support the implementation and follow-up of Performance Improvement Plans (PIPs) for underperforming employees. <b>5. Employee Engagement</b> Partner with Operations teams to design and execute engagement initiatives across assigned stores to Foster a positive, inclusive, and engaging work environment., including but not limited to: On-floor engagement activities Town halls Reward & Recognition programs Employee experience initiatives <b>6. Employee Relations Support</b> Act as a liaison between Operations and Employee Relations (ER) teams. Support grievance handling and workplace investigations while ensuring fairness, consistency, and equity across all cases. Promote compliance with company policies and labor regulations. <b>7. Core People Operations Support</b> Coordinate with the P&C Core Operations / TAAPs teams regarding Staff inquiries and issue resolution, ensuring timely service delivery to store staff. Payroll-related inquiries Employee benefits administration Letters Requests</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Qualifications</b> Alexandri Residents is a MUST! 3 - 4 years of HR experience in a Warehouse / Factory environment Experience in e-commerce, Quick commerce, Fintech, FMCG and Retail is preferred. Stakeholder management skills, with the ability to build strong relationships Strong analytical and problem-solving skills, with the ability to leverage data to drive informed decisions.</p><p></p></section>
Egypt - Giza
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ensure Charging systems KPIs are met via daily monitoring on the performance reports. Define needed monitoring controls to be able to monitor KPIs and provide the needed automation for quality improvement. Achieve KPI s and share it with management on a daily/weekly/monthly basis Responsible rolling out all the Upgrades and packages applied on the Charging System and the organizing the roll out plans with the different projects managers Assess the charging system capacity reports and set actions for performance improvement. Attends different technical forums & meetings inside and outside technology which aim to improve the charging services quality. Perform housekeeping and system monitoring to prevent problem before its occurrence. Act upon escalated alarms /complains from the services operations front line Team. Solve individual or Global Customers Complains through Remedy system, Seibel or mails. Implement required network configuration and operational changes including Upgrades & expansions. Apply different configuration changes with minimal impact. Launch commercial projects/ prepaid customers promo s and apply the required testing according to the agreed KPI s Escalate and follow up problems with vendors, evaluate & implement their recommendations. Regular management update as per agreed on KPIs Ensuring that work is done according to VFE & Industry standards. Ensure running the business in conformance with company security policies. Participate in technical sessions and courses and ensure full understanding and alignment with the new services and projects.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1-2 years of relevant experience in telecom/IT.</li><li>Sound technical capability and leadership skills.</li><li>Excellent troubleshooting skills.</li><li>Excellent interpersonal and communication skills.</li><li>Excellent presentation skills.</li><li>Ability to work under pressure.</li><li>Must have technical / professional qualifications: BSc of Engineering in Telecommunications or Computer science.</li><li>Advanced knowledge of telecom network services and telecom protocols SS7,TCP/IP.</li><li>Advanced knowledge in IT operating systems (Unix, Linux etc.) and system administration.</li><li>Advanced knowledge of Database technologies, has a good knowledge in Data Base administration.</li><li>Good knowledge on security and audit concepts.</li><li>Hands on experience at (Clustering solutions, Database Administration, virtualization & Application servers Weblogic, TomCat & Jboss )</li><li>Good knowledge of computer programing languages and scripting</li></ul><p></p></section>
Egypt - Egypt
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Assist and support management and the leadership team with handling and resolving Human Resources issues. Assist employees with internal and external transfer requests and procedures. Monitor and assist managers/supervisors with hiring processes and issues. Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification. Maintain applicant flow, drug screen, orientation and transfer request logs. Create and maintain new hire and personnel files and enter them into Human Resources Information Systems. Assist with orientation of new employees. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary. Inform Human Resources management of issues related to employee relations within the division or property. Create and maintain filing systems. Generate Human Resources data reports as necessary Answer phone calls and record messages. Create and type office correspondence using computer. Serve as Human Resources subject matter expert and participate on project teams. Train new hires on Human Resources processes, programs, policies, information systems, etc. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h3>PREFERRED QUALIFICATIONS</h3><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 1 year of related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>