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<p>The iOS Application Support Engineer is responsible for supporting and maintaining production iOS applications built using Swift and SwiftUI . The role is aligned to L2 and L3 application support , focusing on incident resolution, root cause analysis, application stability, and continuous improvement of guest facing mobile applications in a hospitality environment.</p><p><b>Key Responsibilities:</b></p><ul><li>Act as the highest escalation point for complex iOS application issues.</li><li>Perform deep root cause analysis of recurring or critical incidents.</li><li>Diagnose and fix code level defects in Swift / SwiftUI.</li><li>Lead performance optimization and crash reduction initiatives.</li><li>Support complex releases, rollbacks, and emergency hotfixes.</li><li>Collaborate with backend, DevOps, and security teams on systemic issues.</li><li>Proactively identify risks impacting guest experience and availability.</li><li>Provide technical guidance and mentoring to L2 support engineers.</li></ul><p>Deliverables:</p><ul><li>Permanent resolution of critical and recurring iOS issues.</li><li>Improved application performance, reliability, and release quality.</li><li>Documented RCA reports with preventive actions.</li><li>Reduced incident recurrence and improved SLA compliance.</li><li>Standards and best practices for iOS application support.</li><li>Permanent resolution of critical and recurring iOS issues.</li><li>for iOS application suppo</li></ul><p>Mandatory Technical Skills:</p><ul><li>Bachelor s Degree in Computer Science, Software Engineering.</li><li>5+ years experience in iOS development and/or L3 application support.</li><li>Expert level proficiency in Swift and SwiftUI .</li><li>Strong knowledge of iOS architecture, debugging, and performance tuning.</li><li>Experience supporting high usage, guest facing mobile applications .</li></ul><p>Tools / Platforms / Technologies:</p><ul><li>Mobile Apps (iOS Swift/SwiftUI)</li><li>SQL (PostgreSQL)</li><li>Monitoring Tools (Datadog, CloudWatch)</li><li>Git / CI-CD Tools (GitHub, Jenkins, Azure DevOps)</li><li>ITSM Tools (ServiceNow, Jira)</li></ul><p>Preferred / Nice-to-Have Skills:</p><ul><li>Experience in luxury hotel or resort operations</li><li>Knowledge of CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps)</li><li>Knowledge of AWS</li><li>Exposure to mobile app QA/testing tooling (Firebase, TestFlight)</li><li>Strong grasp of API security , caching, and CDN optimization</li><li>Experience with observability enhancements (dashboards, alerts, log enrichment)</li></ul><p>Certifications (if any):</p><ul><li>ITIL Foundation Certification</li><li>Apple App Development with Swift Certification</li><li>ITIL Foundation (IT Service Management)</li><li>Cloud or DevOps certifications supporting mobile CI/CD</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Mandatory Technical Skills:</p><ul><li>Bachelor s Degree in Computer Science, Software Engineering.</li><li>5+ years experience in iOS development and/or L3 application support.</li><li>Expert level proficiency in Swift and SwiftUI .</li><li>Strong knowledge of iOS architecture, debugging, and performance tuning.</li><li>Experience supporting high usage, guest facing mobile applications .</li></ul><p>Tools / Platforms / Technologies:</p><ul><li>Mobile Apps (iOS Swift/SwiftUI)</li><li>SQL (PostgreSQL)</li><li>Monitoring Tools (Datadog, CloudWatch)</li><li>Git / CI-CD Tools (GitHub, Jenkins, Azure DevOps)</li><li>ITSM Tools (ServiceNow, Jira)</li></ul><p>Preferred / Nice-to-Have Skills:</p><ul><li>Experience in luxury hotel or resort operations</li><li>Knowledge of CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps)</li><li>Knowledge of AWS</li><li>Exposure to mobile app QA/testing tooling (Firebase, TestFlight)</li><li>Strong grasp of API security , caching, and CDN optimization</li><li>Experience with observability enhancements (dashboards, alerts, log enrichment)</li></ul><p>Certifications (if any):</p><ul><li>ITIL Foundation Certification</li><li>Apple App Development with Swift Certification</li><li>ITIL Foundation (IT Service Management)</li><li>Cloud or DevOps certifications supporting mobile CI/CD</li></ul>
<p>Our Group is seeking an experienced <strong>IT Manager</strong> to lead the company's Information Technology function and ensure the availability, security, and continuous improvement of all IT systems and infrastructure.</p><p></p><h3>Key Responsibilities</h3><ul><li><p>Develop and implement the company's IT strategy in alignment with business objectives.</p></li><li><p>Manage and maintain IT infrastructure, including servers, networks, storage, hardware, software, and communication systems.</p></li><li><p>Ensure data security, cybersecurity, backup, and disaster recovery plans are effectively implemented.</p></li><li><p>Oversee ERP systems and business applications, ensuring optimal performance and continuous improvement.</p></li><li><p>Lead the IT team, assign responsibilities, monitor performance, and support employee development.</p></li><li><p>Manage IT operations across all company locations, ensuring high system availability and timely technical support.</p></li><li><p>Prepare and control the IT department budget while optimizing technology investments.</p></li><li><p>Manage relationships with IT vendors, software providers, internet service providers, and telecommunications companies.</p></li><li><p>Monitor and maintain CCTV systems, IP cameras, DVR/NVR devices, and network connectivity.</p></li><li><p>Coordinate with internal departments to identify technology needs and deliver effective IT solutions.</p></li><li><p>Establish IT policies, procedures, and standards to ensure compliance, security, and operational efficiency.</p></li><li><p>Ensure preventive maintenance plans are implemented for all IT assets and infrastructure.</p></li></ul><p></p><p><strong>Requirements</strong></p><h2>Qualifications & Experience</h2><ul><li><p>Bachelor's degree in information technology, Computer Science, Computer Engineering, or a related field.</p></li><li><p>MBA or postgraduate qualification in Information Technology, Information Systems, or Business Administration is a plus.</p></li><li><p>Minimum <strong>10 years of experience</strong> in Information Technology, including at least <strong>5 years</strong> in a managerial or leadership role.</p></li><li><p>Experience in a manufacturing or industrial environment is highly preferred.</p></li><li><p>Proven experience managing enterprise IT infrastructure, networks, servers, and business applications.</p></li><li><p>Good command of English (written and spoken).</p></li></ul><p></p><h2>Technical Requirements</h2><ul><li><p>Strong knowledge of <strong>Windows Server, Active Directory, DNS, DHCP, TCP/IP, VLAN, and VPN</strong>.</p></li><li><p>Experience with <strong>network administration</strong>, firewalls, routers, switches, wireless infrastructure, and network security.</p></li><li><p>Strong understanding of <strong>cybersecurity, data protection, backup, disaster recovery, and business continuity planning</strong>.</p></li><li><p>Experience managing <strong>ERP systems</strong> and enterprise business applications.</p></li><li><p>Experience with <strong>Microsoft 365, Azure, or other cloud technologies</strong> is preferred.</p></li><li><p>Experience with virtualization technologies such as <strong>VMware</strong> or <strong>Hyper-V</strong>.</p></li><li><p>Knowledge of <strong>SQL Server</strong> and database administration is an advantage.</p></li><li><p>Experience with <strong>CCTV systems, IP cameras, DVR/NVR devices</strong>, and network connectivity.</p></li><li><p>Experience managing <strong>IT vendors, service providers, software licenses, and technology procurement</strong>.</p></li><li><p>Ability to manage IT assets, preventive maintenance plans, and IT support operations.</p></li></ul><p></p><h2>Skills & Competencies</h2><ul><li><p>Strong leadership and people management skills.</p></li><li><p>Strategic planning and organizational skills.</p></li><li><p>Project management and execution.</p></li><li><p>Analytical thinking and problem-solving abilities.</p></li><li><p>Excellent communication and stakeholder management skills.</p></li><li><p>Strong decision-making and prioritization skills.</p></li><li><p>Budget planning and cost control.</p></li><li><p>Vendor management and negotiation skills.</p></li><li><p>Ability to work under pressure and manage multiple priorities.</p></li><li><p>Continuous improvement mindset with a strong focus on service quality and operational excellence.</p></li></ul><p></p>
<p><strong>ROLE OVERVIEW</strong> </p><p>We are looking for a skilled Video Editor with strong, hands-on experience editing raw footage and performing professional color correction and grading for commercial productions. At Florose, our core video work centres on turning raw commercial shoots into polished, premium content, so this role is heavily focused on editing and grading craft. You will take raw camera files from our shoots and transform them into beautiful, on-brand videos for campaigns, social media, digital ads, and app/web, ensuring a consistent, high-end color look across everything we produce. We also expect you to work fluently with modern AI video tools to speed up and enhance production. </p><p><strong>Requirements</strong></p><p><strong>KEY RESPONSIBILITIES</strong> </p><ul><li><p>Edit raw footage from commercial shoots into finished, polished videos for campaigns, ads, social, and product content. </p></li></ul><ul><li><p>Perform professional color correction and grading to achieve a consistent, premium, on-brand look across all output. </p></li></ul><ul><li><p>Work directly with raw/log camera files (e.g., RAW, LOG, high-bitrate formats), managing conversion, syncing, and color pipelines. </p></li></ul><ul><li><p>Use AI video tools (e.g., Higgsfield, Runway, Sora, Kling, and similar) to generate, enhance, upscale, or extend content and accelerate workflows. </p></li></ul><ul><li><p>Assemble edits with strong pacing, storytelling, transitions, sound, and music. </p></li></ul><ul><li><p>Ensure color and grading consistency across a campaign and across all channels and formats. </p></li></ul><ul><li><p>Deliver multiple versions, aspect ratios, and formats optimized for each platform (Instagram, TikTok, Snapchat, YouTube, app/web, TV). </p></li></ul><ul><li><p>Collaborate with the Art Director, videographers, and production team to match the intended creative vision. </p></li></ul><ul><li><p>Organize and manage footage, project files, media libraries, and version control. </p></li></ul><ul><li><p>Maintain quality and hit deadlines across a high volume of content. </p></li></ul><p><strong>REQUIREMENTS</strong> </p><ul><li><p>4+ years of professional video editing experience, with strong hands-on skills in color correction and grading. </p></li></ul><ul><li><p>Proven experience editing raw footage from commercial shoots (not just pre-cut or stock content). </p></li></ul><ul><li><p>Expert in Adobe Premiere Pro and DaVinci Resolve (or equivalent grading tools); After Effects a strong plus. </p></li></ul><ul><li><p>Hands-on experience with AI video generation and editing tools such as Higgsfield, Runway, Sora, Kling, Pika, or similar. </p></li></ul><ul><li><p>Solid understanding of color pipelines, LUTs, LOG/RAW workflows, and color spaces. </p></li></ul><ul><li><p>A strong showreel demonstrating both editing quality and color-grading work. </p></li></ul><ul><li><p>Excellent eye for color, contrast, skin tones, and consistency. </p></li></ul><ul><li><p>Good sense of pacing, rhythm, storytelling, and sound design. </p></li></ul><ul><li><p>Detail-oriented, self-managed, and able to handle multiple projects under deadline. </p></li></ul><p><strong>NICE TO HAVE</strong> </p><ul><li><p>Experience grading commercial, product, food, or luxury/lifestyle content. </p></li></ul><ul><li><p>Basic motion-graphics or animation skills. </p></li></ul><ul><li><p>Experience integrating AI-generated footage seamlessly into live-action edits. </p></li></ul><ul><li><p>On-set experience or familiarity with camera and lighting setups (helps inform grading) </p></li></ul><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a skilled professional to manage and support end-to-end service change management processes, ensuring the stability and quality of global Vodafone services. This role plays a key part in evaluating, coordinating, and optimising change requests while collaborating with stakeholders across multiple functions to minimise service impact and enhance operational efficiency.</p><p>What you ll do</p><ul><li>Review and ensure high-quality documentation for change requests (CRQs)</li><li>Support change owners in planning, preparing, and executing service changes</li><li>Assess the potential impact of changes on live services and ensure risks are properly evaluated</li><li>Ensure all change requests are reviewed, approved, and authorised by relevant stakeholders</li><li>Drive adherence to change management processes and ensure compliance across activities</li><li>Assign and coordinate change requests across the appropriate internal teams</li><li>Recommend and implement continuous improvement initiatives within change management processes</li><li>Facilitate communication across internal teams, external partners, and stakeholders regarding changes and service impact</li></ul><p>Who you are</p><ul><li>Experience in Change Management and Service Management within an IT or telecommunications environment</li><li>Strong understanding of ITIL-based change management processes</li><li>Demonstrated experience in data centre services, network services, or application operations</li><li>Ability to evaluate service impact and ensure operational stability</li><li>Effective communication skills with the ability to engage diverse stakeholders</li><li>Analytical thinking with a focus on process compliance and continuous improvement</li><li>Proven experience (4+ years) in service management or a related field</li></ul><p>Not a perfect fit?</p><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><p>What's in it for you</p><ul><li>Opportunity to work on global programmes impacting critical customer services</li><li>Exposure to international stakeholders, technologies, and large-scale service environments</li><li>A collaborative environment focused on innovation, continuous improvement, and knowledge sharing</li><li>Professional growth through hands-on involvement in change and service management processes</li></ul><p>What skills you will learn</p><ul><li>Advanced change management frameworks and global service governance practices</li><li>Stakeholder engagement and cross-functional collaboration skills</li><li>Risk assessment and service impact analysis within complex IT environments</li><li>Continuous improvement methodologies within service management</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience in Change Management and Service Management within an IT or telecommunications environment</li><li>Strong understanding of ITIL-based change management processes</li><li>Demonstrated experience in data centre services, network services, or application operations</li><li>Ability to evaluate service impact and ensure operational stability</li><li>Effective communication skills with the ability to engage diverse stakeholders</li><li>Analytical thinking with a focus on process compliance and continuous improvement</li><li>Proven experience (4+ years) in service management or a related field</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence. Serves as the event planner s primary contact (following turnover) on property and is responsible for his/her experience.</p><p><b>CORE WORK ACTIVITIES</b></p><p>Executing Event Operations</p><ul><li>Solve problems and/or suggest alternatives to previous arrangements if necessary.</li><li>Leads pre-event and post-event meetings for assigned groups.</li><li>Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions.</li><li>Manages customer budgets to maximize revenue and meet customer needs.</li><li>Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.</li><li>Conducts pre- and post-event meetings as required to review/communicate group needs and feedback.</li><li>Manages group room blocks and meeting space for assigned groups.</li><li>Adheres to all standards, policies, and procedures.</li><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul><p>Executing the Sales and Marketing Strategy</p><ul><li>Up-sells products and services throughout the event process.</li><li>Participates in customer site inspections and assists with the sales process when necessary.</li><li>Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).</li></ul><p>Managing Profitability</p><ul><li>Manages revenue and profitability associated with events.</li><li>Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups.</li><li>Reviews billing and payments with clients.</li></ul><p>Providing Exceptional Customer Service</p><ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li><li>Handles guest problems and complaints.</li><li>Makes presence known to customer at all times during entire event process.</li><li>Follows up with customer post-event.</li><li>Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.</li><li>Strives to improve service performance.</li><li>Sets a positive example for guest relations.</li><li>Reviews comment cards and guest satisfaction results with associates.</li><li>Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 2 years experience in the event management or related professional area.</li><li>OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p><b>Purpose</b>: As our FP&A Manager, you ll be responsible for building and owning the planning engine: forecasting, scenario modeling, monthly performance packs, and decision support that ties operational KPIs to financial outcomes. You ll be the bridge between data, finance, and leadership.</p><p>Job Responsibilities: Build and maintain a rolling 12 24 month driver-based financial model (P&L, cash flow) across markets, including best/base/worst scenarios and sensitivities. Manage the monthly close. Prepare monthly performance reports and FP&A packs with detailed P&L by market/product, contribution margin bridges (CM1 CM5), and variance analysis against plan. Conduct deep dives on unit economics, including cohorts, pricing, utilization, take rate, bad debt, and fleet/asset costs; provide data-driven recommendations to enhance profitability. Partner cross-functionally with Growth, Supply, and Operations teams to translate OKRs into financial forecasts, run forecast updates, and support quarterly business reviews (QBRs). Support strategic finance initiatives such as fundraising, debt facilities, and capital allocation, Track Debt covenants and ensure timely reporting, providing analysis on cohort returns, fleet ROI, and investment trade-offs. Develop and maintain financial dashboards (Looker, Power BI, or Google Sheets) linking operational KPIs to financial outcomes; automate reporting where possible. Enhance data accuracy and standardize FP&A processes; assess and implement tools to improve forecasting and planning (e.g., Pigment, Cube, Anaplan). Present clear, concise financial narratives and insights for leadership, board, and external stakeholders Groom and manage the team, work on upskilling</p><p>Why You ll Love Working with Us At invygo, you ll have the autonomy, resources, and support to make big things happen. You ll learn fast, grow faster, and see your impact every single day. Here s what we offer: Competitive Salary Employee Stock Options (because we want you to share in our success) Team and Individual Performance Bonuses Discounts on invygo s car subscription (yes, your rides just got cooler) Team Engagement Days filled with collaboration and fun</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Finance, Accounting, Economics, or a related field (CFA, CMA, or MBA preferred).</li><li>10 years of experience in FP&A or Strategic Finance within high-growth tech, mobility, marketplace, or fintech environments.</li><li>Advanced financial modeling skills, including driver-based models, scenario planning, and cohort/lifetime value analysis.</li><li>Strong analytical and commercial acumen, with the ability to interpret data and propose strategic actions.</li><li>Proficient in Excel/Google Sheets; working knowledge of SQL or BI tools (Looker, Power BI) is highly desirable.</li><li>Proven experience producing executive and board-level materials and collaborating with senior leadership.</li><li>Excellent communication and presentation skills in English; Arabic is a plus.</li><li>Bonus: Familiarity with asset-backed/debt modeling, subscription or credit risk metrics, and IFRS reporting standards.</li></ul><p></p></section>
<p><h4>Position summary</h4>
<p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.</p>
<p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: No high school diploma or G.E.D. equivalent.</li>
<li>Related work experience: No related work experience.</li>
<li>Supervisory experience: No supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service.</p>
<p>If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br> <strong>Overview</strong> <p>We are seeking an experienced Network Engineer with a<strong> strong background in data center, hosting, and cloud networking</strong>. The ideal candidate will have<strong> 3 5 years of hands-on experience in network engineering</strong> and <strong>at least 1 2 years in web or cloud hosting environments.</strong> This role requires advanced troubleshooting abilities, strong customer communication, and the ability to work in a dynamic, SLA-driven environment.<br> </p> <strong>Key Responsibilities</strong> <strong>Networking Operations</strong> <ul> <li> <p>Manage and maintain enterprise-grade network environments across data center, hosting, and cloud infrastructures.</p> </li> <li> <p>Configure, deploy, and troubleshoot routing protocols including BGP, OSPF, and MPLS.</p> </li> <li> <p>Implement and support VPN technologies such as IPSec, SSL, GRE, site-to-site, and remote access VPNs.</p> </li> <li> <p>Work with switching technologies, including STP, EtherChannel, and VXLAN.</p> </li> <li> <p>Perform network segmentation, optimization, and security hardening.</p> </li> </ul> <strong>Hosting & Data Center Networking</strong> <ul> <li> <p>Administer DNS services (Bind, PowerDNS, Anycast).</p> </li> <li> <p>Manage hosting protocols, including HTTP(S), SMTP, and FTP/SFTP in production environments.</p> </li> <li> <p>Configure and maintain load balancers such as Nginx, HAProxy, or hardware-based LB (F5, Citrix).</p> </li> <li> <p>Support multi-tenant environments with isolated client networking.</p> </li> </ul> <strong>Cloud Networking</strong> <ul> <li> <p>Design and manage VPCs, subnets, peering, NAT gateways, and VPN gateways.</p> </li> <li> <p>Work with cloud networking tools across AWS, Azure, VMware NSX, or similar.</p> </li> <li> <p>Support hybrid connectivity between on-prem and cloud infrastructures.</p> </li> </ul> <strong>Network Security</strong> <ul> <li> <p>Administer enterprise firewalls, including Cisco ASA/FTD, Fortinet, Palo Alto, etc.</p> </li> <li> <p>Support DDoS mitigation strategies and basic WAF implementation.</p> </li> <li> <p>Configure IDS/IPS tools and participate in security monitoring and triage.</p> </li> <li> <p>Apply Zero-Trust principles and segmentation strategies.</p> </li> </ul> <strong>Automation & Monitoring</strong> <ul> <li> <p>Create scripts and automation using Python, Bash, or Ansible.</p> </li> <li> <p>Manage monitoring and event systems such as Zabbix, Nagios, Grafana, ELK, etc.</p> </li> <li> <p>Build reporting dashboards and proactive alerting systems.</p> </li> </ul> <strong>Troubleshooting & Support</strong> <ul> <li> <p>Perform deep-dive diagnostics using packet captures, traceroute, Wireshark, etc.</p> </li> <li> <p>Handle Level 3 escalations from NOC and customer operations.</p> </li> <li> <p>Work within 24/7 operations, rotation, and shift-based schedules.</p> </li> </ul> <strong>Required Skills & Qualifications</strong> <ul> <li> <p> <strong>Experience:</strong> 3 5 years in networking, with exposure to hosting or cloud-based environments.</p> </li> <li> <p> <strong>Certifications:</strong> <br>One or more of the following is required:</p> <ul> <li> <p>CCNA R&S (EI), CCNP R&S (EI)</p> </li> <li> <p>CCNA DC, CCNP DC</p> </li> <li> <p>JNCIA-Junos, JNCIS-ENT/SP, JNCIP-ENT</p> </li> </ul> </li> <li> <p> <strong>Vendor Experience:</strong> <br>Hands-on experience with:</p> <ul> <li> <p>Cisco Catalyst & Nexus</p> </li> <li> <p>Juniper EX / QFX / MX series<br>Preferred experience with:</p> </li> <li> <p>Arista or Mellanox data center switches</p> </li> </ul> </li> </ul> <strong>Soft Skills</strong> <ul> <li> <p>Strong English communication skills, especially for client-facing roles.</p> </li> <li> <p>Ability to explain complex network issues to technical and non-technical stakeholders.</p> </li> <li> <p>Strong documentation skills for configurations, SOPs, and incident reporting.</p> </li> <li> <p>Team player, adaptable, and comfortable working in a fast-paced hosting ecosystem.</p> </li> <li> <p>Ability to work across multiple time zones.</p> </li> </ul> <strong>Work Environment</strong> <ul> <li> <p>Global hosting and cloud infrastructure environment.</p> </li> <li> <p>SLA-driven operations with direct customer impact.</p> </li> <li> <p>Positive and collaborative international culture with strong team support.</p> </li> </ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Overview </b>This unique opportunity is for a Third-Party Cybersecurity Requirements and Governance analyst. The analyst will be part of the Third-Party Security Risk Management Team within PepsiCo s Cybersecurity Organization. The ideal candidate will support PepsiCo s security agenda by ensuring cybersecurity clauses are appropriately incorporated and negotiated in third-party engagements, while driving critical cybersecurity deliverables from selected third parties. This dual role will work cross-functionally with internal teams, providing expertise and coordination in contract management. This role also supports critical functions across the PepsiCo Cybersecurity Organization by developing key deliverables, including, but not limited to, standard cybersecurity service level agreements and key performance indicators, third-party performance reporting, and dashboard insights based on analysis and analytics related to contractual obligations and requirements. Responsibilities In this position, you are responsible for: Consult and guide internal teams in selecting and advising on appropriate cybersecurity clauses for third-party contracts. Collaborate and consult with third-party legal and cybersecurity teams to review and negotiate modifications or omissions of cybersecurity clauses. Follow up diligently with internal teams to ensure cybersecurity clauses are included in all relevant third-party contract engagements. Ensure that cybersecurity standards meet organizational and contractual compliance requirements. Ensure Information Security SLAs and KPIs for suppliers meet or exceed industry standards. Consult with the IT Vendor Relationship Management team, focusing on supplier performance measurement, the scope of security requirements, and other contractual language supporting the overall Information Security program. Ensure complete, accurate, and timely reporting of supplier analytics and insights to stakeholders within Information Security and broader IT around supplier performance Perform analysis, identify, and effectively communicate information security risks around supplier performance to leadership through key deliverables, both verbally and in writing. Develop information applying strong writing skills with consideration to clarity, grammar, spelling, consistency, presentation, and logical organization Establish and document best practices and processes for the security metrics program, specifically regarding supplier performance measurement Qualifications Must be self-directed Experience with regulatory compliance (GDPR, NIS 2), including information security management frameworks (e.g., NIST CSF, ISO2700x, SOX, COBIT) Able to identify measures or indicators of data quality and the actions needed to improve or correct performance relative to the goals Strong communicator, in English, able to clearly articulate complex security concepts to leadership and stakeholders outside of Information Security verbally or in writing. Able to edit information to conform to style guidelines, express ideas clearly and succinctly, and communicate information visually Conversant in Microsoft tools like Excel, PowerPoint, and Power BI Education: Bachelor s degree in Cybersecurity, Information Technology, or a related field Preferred (but not mandatory): Master s degree in business, statistics, information security, technology, or a related discipline. Preferred (but not mandatory): Advance certifications specific to role (such as CISA /CRISC / CISSP / CISM / etc.)</div></section>
<p><h4>Position summary</h4>
<p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.</p>
<p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p>This Accounting Manager role is responsible for leading regional accounting activities across multiple Middle East markets while being based in Cairo, Egypt. The position plays a critical role in ensuring accurate financial reporting, strong governance, and high?quality close processes within a complex, multinational environment.
Client Details
Our client is a well?established multinational organization operating within a highly regulated and fast?paced industry. The business has a strong regional footprint across the Middle East and is known for its commitment to operational excellence, robust governance standards, and long?term investment in talent and leadership capability.
Description
· Lead and oversee end?to?end accounting operations across multiple Middle East markets, ensuring consistency and compliance across all entities
· Own the monthly, quarterly, and annual financial close processes, ensuring accuracy, timeliness, and high reporting quality
· Supervise and guide local accounting teams, promoting standardized accounting practices and strong controllership discipline
· Act as the primary regional point of contact for accounting governance and financial control matters
· Review journals, accruals, provisions, prepayments, and reconciliations to ensure completeness and accuracy
· Drive continuous improvement in close efficiency, reporting quality, and balance sheet integrity
· Maintain strong ownership of balance sheet accounts, ensuring timely resolution of aged or complex items
· Oversee accounting controls across payables, receivables, inventory, fixed assets, intercompany, payroll, and tax balances
· Ensure full compliance with IFRS, internal accounting policies, and local statutory requirements
· Provide technical accounting guidance for complex or non?routine transactions
· Coordinate internal and external audits, ensuring audit readiness and timely closure of findings
· Support statutory audits and liaise with external advisors and local finance teams
· Identify opportunities for process improvement, automation, and standardization
· Strengthening ERP controls and accounting workflows, supporting broader finance transformation initiatives
· Reinforce internal control frameworks, segregation of duties, and governance standards
· Coach, develop, and upskill accounting team members across the region
· Build a high?performance accounting culture focused on quality, ownership, and continuous improvement
Job Offer
* Opportunity to lead regional accounting activities within a complex multinational setup
* High?visibility role with exposure to senior regional and global finance leadership
* Involvement in finance transformation, process improvement, and governance initiatives
* Strong emphasis on professional development and leadership growth
* Stable and well?structured organization with a long?term regional strategy</p><p>· Bachelor's degree in Accounting, Finance, or a related discipline
· Professional accounting qualification such as CPA, ACCA, CA, CMA, or similar is highly desirable
· 6 to 8 years of progressive experience in accounting or controllership roles
· Big 4 audit or advisory experience is strongly preferred
· Prior experience within a multinational or regional organization
· Strong working knowledge of IFRS and statutory reporting requirements
· Proven experience managing financial close, audits, and internal controls
· Solid exposure to balance sheet management and account reconciliations
· Experience working with ERP systems, with SAP experience strongly preferred
· Strong leadership, analytical, and stakeholder management skills</p>
<p>You'll respond to client queries and support requests, resolve technical issues, and keep clients informed, while managing timelines, budgets and scope across multiple concurrent accounts. Beyond keeping things running smoothly, you'll look for ways to grow each relationship and spotting opportunities to add value, deepen trust, and expand the work over time. The ideal candidate is a confident communicator who thrives on ownership, stays calm under shifting priorities, and genuinely enjoys being the person clients and internal teams can rely on. Key Responsibilities Client Relationship & Support Act as the primary point of contact for clients on delivery, scope, timelines, and priorities. Respond to client queries, complaints, and requests via email in a timely, professional manner. Lead client conversations around delivery progress, trade-offs, and technical considerations. Consult with clients and proactively suggest improvements that add value to their business. Assist clients with any issues they experience, and inform them about specialised functionality and features that support their day-to-day operations. Troubleshoot, analyse, and report errors, failures, or malfunctions, and follow up to confirm resolution. Maintain client accounts and update billing information as needed. Keep detailed records of client data, including useful comments and positive or negative feedback. Analyse client feedback and advise management on areas for service improvement. Represent the company and its brands in a professional, delivery-focused manner. Project & Delivery Ownership Own and manage multiple client projects simultaneously, from scoping through to launch. Translate business and functional requirements into clear, structured tasks and briefs for production teams. Manage project timelines, budgets, scope, and delivery quality. Identify risks, dependencies, and bottlenecks early, and proactively resolve them. Cross-Team Collaboration Collaborate closely with development, UI/UX, SEO, content, and studio teams to plan and execute work. Coordinate delivery across technical and non-technical stakeholders. Champion the work internally and take ownership of outcomes. Mentor and coach team members to help deliver the best possible service to clients. What We're Looking For Skills & Attributes Strong organisation and time-management skills, with the ability to keep multiple client projects on track. Clear, confident written and verbal communication, and a collaborative approach. A proactive, ownership-driven mindset Comfortable working across technical and non-technical teams, and translating between the two. Calm and adaptable under shifting priorities and evolving requirements. Genuine interest in client delivery and account management. Previous experience in a client-facing project management, account management, or delivery role agency or digital-services background preferred. Familiarity with CRM/project management tools (e.g. HubSpot or similar) is a plus. Requirements Based in Egypt. Fluent in English. Why Join 9H? At 9H, growth isn't about hustle culture. It's about doing better work, building smarter systems, and creating a future we're proud of.</p><p><strong>Desired Candidate Profile</strong></p><p>Strong organisation and time-management skills, with the ability to keep multiple client projects on track. Clear, confident written and verbal communication, and a collaborative approach. A proactive, ownership-driven mindset Comfortable working across technical and non-technical teams, and translating between the two. Calm and adaptable under shifting priorities and evolving requirements. Genuine interest in client delivery and account management. Previous experience in a client-facing project management, account management, or delivery role agency or digital-services background preferred. Familiarity with CRM/project management tools (e.g. HubSpot or similar) is a plus. Based in Egypt. Fluent in English.</p>
???? We’re Hiring: Trainer (Bilingual – English & Arabic) Are you passionate about developing people and driving real business impact through training? We’re looking for a dynamic Trainer to empower our frontline teams (Course Consultants, Enrollment Advisors, and Customer Managers) through structured onboarding and continuous learning programs.???? Role Mission Enhance sales, communication, and service capabilities through engaging, practical, and performance-driven training initiatives that directly support business growth.???? Key Responsibilities1️⃣ Backend Business Training Deliver onboarding and ongoing training for Backend teams Design result-oriented training programs based on business priorities Facilitate simulations, role-plays, and feedback sessions Track post-training performance and optimize content continuously2️⃣ Training Program Implementation Support company-level training projects and skill workshops Collaborate with Sales, HR, and Operations teams Contribute to building a strong learning culture across the organization3️⃣ Soft Skills Design & Delivery Design and facilitate programs (communication, time management, stress management, teamwork, etc.) Enhance engagement and practical impact in every session Document training cases and best practices to build a sustainable learning repository✅ Qualifications Core Competencies Strong passion for learning & development Bilingual proficiency (English & Arabic) – B2 level and above Excellent presentation and facilitation skills Strong coordination & multitasking ability Resilient and emotionally stable under pressure Good knowledge of MS Office & CRM tools Background & Experience Bachelor’s degree (Education, Linguistics, or Management preferred) Minimum 1 year of experience in training, sales, or customer service Experience in English education or telesales is a plus Familiarity with Middle Eastern market dynamics is an advantage???? Location: [Maadi]???? Interested candidates can apply via DM or send their CV to: [nayerazakarya@51talk.com]
Job Description<br>Key Responsibilities Inventory Monitoring Monitor inventory movements across warehouses and production lines Ensure proper recording of all stock transactions Track material consumption and production usage Inventory Accounting Record inventory-related accounting entries Ensure accurate inventory valuation in the accounting records Maintain alignment between physical stock and accounting records Stock Reconciliation Perform periodic reconciliation between physical inventory and system records Investigate inventory discrepancies Support stock counting activities and ensure proper documentation Production Cost Monitoring Monitor material usage in production Analyze production cost components when required Identify unusual consumption patterns or operational variances Documentation & Control Ensure all inventory movements are supported by proper documentation Verify compliance with warehouse and inventory procedures Maintain organized records of inventory transactions Coordination Coordinate with warehouse team on stock movements and documentation Work closely with production to monitor material consumption Communicate relevant inventory information to the finance team Required Qualifications Bachelor's degree in Accounting, Finance, or related field Not less than 6 years of experience in accounting, inventory control, or cost monitoring Experience working in manufacturing or industrial environments is preferred Good understanding of inventory processes and documentation Strong working knowledge of Microsoft Excel<br>The primary scope of the role is Cost Controlling, with a strong focus on Manufacturing Costing. The candidate should have a deep understanding of manufacturing costing and cost control, including analyzing, monitoring, and controlling production costs. The role also requires a strong understanding of the costing data flow across different inventory categories and production stages, with the ability to monitor and control costing information throughout the different phases of the manufacturing process.
Company Description Tot’s College is an IPC-authorized international preschool located in Cairo, Egypt, offering a globally aligned early childhood curriculum. The school focuses on nurturing young learners through play-based and inquiry-driven learning experiences. At Tot’s College, educators work in a collaborative environment that values creativity, safety, and holistic child development. The preschool serves families seeking high-quality, internationally oriented education in a supportive and inclusive setting. Role Description The Preschool Class Teacher is a full-time, on-site role based at Tot’s College in New Cairo. The teacher will plan and deliver engaging, age-appropriate lessons that support children’s social, emotional, cognitive, and physical development. Daily responsibilities include preparing classroom activities, implementing the IPC curriculum, observing and documenting children’s progress, and maintaining a safe and welcoming classroom environment. The role also involves regular communication with families, collaboration with colleagues, and participation in school events and professional development opportunities. Qualifications Strong foundation in Early Childhood Education and experience working in preschool or kindergarten settings. Skills in Lesson Planning and Curriculum Development, with the ability to create structured yet flexible learning experiences. Effective Communication skills for interacting with children, families, and colleagues in a professional and respectful manner. Ability to manage a classroom, support positive behavior, and foster an inclusive, child-centered learning environment. Relevant diploma or degree in Early Childhood Education or a related field; IPC or international curriculum experience is an advantage. Fluency in English; additional language skills are beneficial. Commitment to ongoing professional growth and adherence to child safeguarding and safety standards.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Discover your future at Citi
<p>Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br>
Job Overview
<p>The Payroll Specialist performs relatively complex assignments. Has direct impact on the business by ensuring the quality of the tasks or services provided. Works under little to no direct supervision. May service an expansive and/or diverse array of products/services. Applies working knowledge of technical and professional principles and concepts and in depth knowledge of team objectives. Understands how assigned duties contribute to the work of the team/unit and how the units coordinate their efforts and resources to achieve the objectives of the function. Ensures the quality and service of self and others. May recommend new options to enhance productivity in accordance with guidelines. Requires tact and diplomacy when exchanging complex or sensitive information with others. Is sensitive to audience diversity. Basic knowledge of the organization, the business and its policies required. Typically responsible for resolving basic to moderately complex problems based on practice and precedence. Able to assess applicability of similar experiences and evaluate options under circumstances not covered by procedures.<br><b><u>Responsibilities:</u></b></p><br><ul><li>The Payroll Specialist will support assigned system and process transactions for monthly payrolls and follows established process flows developed for all job transactions.</li><li>Processes assigned tickets meeting the Service Level Agreement requirements.</li><li>Works within established deadlines and schedules.</li><li>Works with other team members on established projects and initiatives.</li><li>Performs more complex tasks in support of the team manager and area projects as assigned.</li><li>Prepares manual pay calculations and reworks.</li><li>Resolves and respond directly to employee inquiries and transactions regarding pay and benefits.</li><li>Reviews work of more junior payroll specialists.</li><li>Coaches and trains more junior payroll specialists.</li><li>Authorizes payments via banking payment systems.</li><li>Works under little to no direct supervision and supports an expansive and/or diverse array of products/services.</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul><p><b><u>Qualifications:</u></b></p><br><ul><li>2-4 years relevant experience in a related job that would provide a basic knowledge activities, policies, and procedures of the work area.</li><li>Experience in Operations</li><li>Working knowledge of technical and professional principles</li><li>Microsoft Excel proficiency</li></ul><p><b><u>Education:</u></b></p><br><ul><li>Bachelor's Degree or equivalent work experience</li></ul><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Operations - Services<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Payroll<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br>
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<p><b>KEY RESPONSIBILITIES:</b></p><p>Strategic planning</p><p>Participate in the strategic planning, marketing plan and budgeting processes to provide expert input.</p><p>Build digital yearly plan covering all digital channels and levers (Direct and Indirect).</p><p>Website Management</p><p>Oversee the design, functionality, and content of the hotel website (All.com / Brand.com / Standalone).</p><p>Ensure the websites is optimized for SEO and user experience.</p><p>Regularly update the site with current promotions, events, and relevant content to push Rooms, F&B outlets and MICE.</p><p>OTAs</p><p>Manage relationships with Online Travel Agencies (OTAs) such as Booking.com, Expedia, etc.</p><p>Coordinate OTA strategy together with the Director of Revenue.</p><p>Optimize listings and manage content on all third-party websites.</p><p>Monitor and analyze performance metrics to enhance visibility and conversions.</p><p>Activate and manage digital tools on OTAs platforms (Booking.com Sponsored Ads, Expedia Travel Ads, Packages, Visibility Boosters, etc.)</p><p>Digital Marketing</p><p>Develop and implement comprehensive digital marketing strategies, including SEO, content and email marketing with focus on Rooms, F&B outlets and MICE.</p><p>Coordinate with the marketing team to ensure brand consistency across all digital platforms (images, videos, descriptions, offers, etc.)</p><p>Handle the email Marketing with the third-party tool for Rooms, F&B and other outlets in line with the strategy and corporate guidelines.</p><p>Manage hotel s online reputation to identify areas for improvement in guest experience.</p><p>Work with the guest relations team to address any online guest complaints or issues promptly.</p><p>Social Media Management</p><p>Execute social media strategies together with a marketing team to enhance brand awareness and engagement.</p><p>Curate paid media campaigns for platforms such as Facebook, Instagram or Tiktok.</p><p>Monitor social media channels coverage and performance.</p><p>Data Analysis and Reporting</p><p>Analyze data from various digital platforms to track performance and identify opportunities for improvement.</p><p>Measure and report the performance of all digital marketing campaigns and assess against goals.</p><p>Prepare regular reports on key metrics, such as website traffic, conversion rates, and revenue generated from digital channels.</p><p>Monitor third party intelligence sources to identify revenue opportunities (OTA, GDS, market studies, web tools and levers).</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Marketing, Business, Hospitality Management, or a related field.</li><li>3-5 years proven experience in e-commerce, digital marketing, or a similar role within the hospitality or other industries.</li><li>Strong communication skills both verbally and in writing.</li><li>Composed and confident in dealing with luxury clientele.</li><li>Strong understanding of current digital marketing concepts.</li><li>Strong understanding of SEO, SEM, and online marketing strategies.</li><li>Ability to work in a fast-paced environment and manage multiple projects simultaneously.</li><li>Knowledge of hotel management software and OTA platforms is a plus.</li><li>Proficiency in web analytics tools (e.g., Google Analytics) and content management systems (CMS).</li><li>Be familiar with the latest digital platforms to maximize revenues.</li><li>Be a fluent English speaker and eligible to work in the hotel location</li></ul><p>PERSONAL ATTRIBUTES:</p><ul><li>Strategic thinker with a proactive approach.</li><li>Detail-oriented and highly organized.</li><li>Creative and innovative mindset.</li><li>Ability to work independently and as part of a team</li></ul><p>Additional Information</p><ul><li>experience is an asset</li><li>Prior experience working with Opera or a related system</li><li>Fluency in English</li><li>additional languages are a plus</li></ul><p>Your team and working environment:</p><p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture</p><p>Note: Customization may be included for any specific local or legislative requirements, such as work permits</p>
<p>JOB SUMMARY Assists in the management of the daily kitchen utility operations and staff. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Strives to continually improve guest and employee satisfaction while maintaining the operating budget.</p><p>CORE WORK ACTIVITIES</p><p>Assisting in Managing Day-to-Day Operations</p><ul><li>Orders and manages necessary supplies.</li><li>Verifies that workers have supplies, equipment, tools, and uniforms necessary to do their jobs.</li><li>Schedules events, programs, and activities, as well as the work of others.</li><li>Monitors the inflow of ordered materials and the maintenance of current materials.</li><li>Conducts china, glass and silver inventories.</li><li>Controls inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.</li><li>Inspects supplies, equipment, and work areas in order to verify efficient service and conformance to standards.</li><li>Investigates reports and follows-up on employee accidents.</li><li>Manages all equipment, china, glass and silver (e.g., adequate clean supplies of each).</li><li>Follows loss prevention policies to prevent accidents and control costs.</li><li>Enforces proper cleaning routines for serviceware, equipment, floors, etc.</li><li>Enforces proper use and cleaning of all dish room machinery.</li><li>Verifies all food holding and transport equipment is in working order.</li><li>Verifies compliance with all applicable laws and regulations.</li><li>Verifies compliance with food handling and sanitation standards.</li><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul><p>Assisting in Leading Kitchen Team</p><ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li>Assists with management of employees and management of all day-to-day operations.</li><li>Understands employee positions well enough to perform duties in employees' absence.</li><li>Verifies and assists with maintaining the productivity level of employees.</li><li>Serves as a role model to demonstrate appropriate behaviors.</li><li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li><li>Celebrates successes by publicly recognizing the contributions of team members.</li><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li><li>Communicates performance expectations in accordance with job descriptions for each position.</li><li>Establishes and maintains open, collaborative relationships with employees.</li><li>Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.</li><li>Strives to improve service performance.</li><li>Solicits employee feedback.</li><li>Understands the impact of department's operation on the overall property financial goals and objectives.</li></ul><p>Ensuring Exceptional Customer Service</p><ul><li>Attends meetings and communicates with executive, peers, and subordinates as an effort to improve quality of service.</li><li>Manages day-to-day operations, verifies that the quality, standards and meeting the expectations of the customers on a daily basis.</li><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul><p>Assisting in Managing and Conducting Human Resource Activities</p><ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Assists with recruiting, interviews, hiring and promoting employees in the organization.</li><li>Trains employees in safety procedures.</li><li>Provides feedback to individuals based on observation of service behaviors.</li><li>Reviews employee satisfaction results to identify and address employee problems or concerns.</li><li>Verifies that property policies are administered fairly and consistently.</li><li>Verifies that utility staff is properly trained regarding sanitation, equipment handling and chemical usage.</li><li>Participates in employee progressive discipline procedures.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience</p><p>High school diploma or GED; 3 years experience in the procurement, food and beverage, culinary, or related professional area.</p><p>OR</p><p>2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the procurement, food and beverage, culinary, or related professional area.</p>
Job Purpose The CRM Supervisor is responsible for managing the Customer Relationship Management system and team, ensuring excellent customer experience across sales, service, and aftersales operations while maintaining the premium standards of Mercedes-Benz. The role focuses on improving customer satisfaction, retention, and loyalty.<br>Responsibilities:<br><br>Customer Experience Management<br><br> Ensure all customer interactions meet Mercedes-Benz premium service standards. Monitor customer satisfaction and feedback from surveys and follow-ups. Handle customer complaints and escalations professionally and efficiently. Improve overall customer journey from lead to aftersales service. CRM System Management<br><br> Manage and maintain the dealership's CRM system (e.g., Salesforce CRM or Microsoft Dynamics 365). Ensure accurate customer data entry and database management. Track leads, sales opportunities, and customer interactions. Lead & Customer Follow-Up<br><br> Monitor incoming leads from showroom visits, website inquiries, and marketing campaigns. Ensure sales advisors follow up with leads within the required time. Track lead conversion and improve sales funnel performance. Customer Retention & Loyalty<br><br> Manage customer retention programs. Track service reminders, warranty follow-ups, and maintenance campaigns. Ensure customers return for after-sales service and vehicle upgrades. Reporting & Analytics<br><br> Prepare regular CRM reports including: Lead conversion rates Customer satisfaction (CSI) Complaint resolution time Service retention Analyze customer data to identify sales opportunities and customer trends. Team Supervision<br><br> Supervise CRM coordinators or call center agents. Train team members on CRM processes and customer communication. Monitor call quality and follow-up performance. Coordination with Departments<br><br>Work closely with: Sales Department Service & Aftersales Marketing Team<br><br>Requirements<br><br> Bachelor's degree in Business Administration, Marketing, or related field 3-5+ years experience in CRM or customer service in automotive Experience with premium brands is preferred Strong knowledge of dealership operations (sales & aftersales)
Role Summary As the Ordering, Planning & Reporting Lead, you will be the central hub architecting and governing the end-to-end data pipelines that drive our inventory ordering, Sales planning You will ensure absolute alignment between shifting market demand and vehicles inventory pipelines. By transforming raw market intelligence, sales network data, and supply matrices into crystal-clear executive reporting frameworks, you will directly secure our company's competitive edge and profit margins.<br> Key Responsibilities Demand Planning & Ordering Governance : Establish advanced statistical models to forecast market demand. Govern the structural of vehicle ordering, balancing dealership needs against ,logistics constraints, and working capital limits. Market Planning & Commercial Strategy: Translate macro-market intelligence and customer segmentation data into actionable monthly, quarterly, and annual sales plans. Partner with Marketing to validate those promotional campaigns match stock forecasts and strict margin targets. Executive Reporting & Business Intelligence : Synthesize complex, sometimes contradictory sales, supply, and financial data into clear, actionable business narratives.<br>Job Requirements Education: Bachelor’s degree in Data Analytics, Supply Chain Management, Business Administration, Economics, or a highly quantitative field. Experience: 3 to 5+ years of progressive, hands-on experience in sales operations, commercial demand planning, inventory control, or corporate business intelligence. Leadership: 1+ years of experience formally coordinating workloads, leading project squads, or directly mentoring junior data/planning analysts. Technical Mastery: Advanced expertise in data modeling and visualization using Power BI, Tableau, or advanced Excel/SQL. Comfortable navigating enterprise ERPs, CRM reporting engines, and marketing automation tools. Commercial Acumen: Strong numerical and financial skill set; able to confidently audit promotional budgets and calculate strict margin parameters.