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<p>About the Role: The Control Tower Supervisor is responsible for overseeing Bosta Box operational issues and ensuring timely resolution of shipment-related cases. The role acts as a key link between Operations and Customer Experience , coordinating with different teams to investigate issues, drive corrective actions, and ensure SLA adherence. It also focuses on operational control, SOP compliance, and courier activity audits to identify risks and prevent service-impacting issues. The position plays a critical role in identifying recurring operational problems and driving continuous improvement and operational excellence . Responsibilities : Own the end-to-end lifecycle of Bosta Box operational tickets raised by Customer Experience, including delivery failures, missed pickups, and shipment discrepancies. Investigate shipment-related issues from an operational perspective to identify root causes and determine operational liability. Coordinate with relevant operational teams, including Hubs, Fleet, and Sorting, to drive corrective actions and resolve flagged cases. Follow up on open cases through to full closure, ensuring shipments are resolved within the agreed SLA. Monitor ticket flow in real time, prioritizing high-severity and recurring cases to ensure timely resolution. Execute rigorous audit protocols to detect, investigate, and eliminate fraudulent or inaccurate courier "Star" status updates . Review operations regularly to identify risks, assess SOP compliance, and highlight areas for improvement. Track and report key operational metrics, including First Response Time (FRT), Turnaround Time (TAT), and Resolution Rate across Bosta Box operational tickets. Escalate unresolved or high-risk cases to the appropriate stakeholders, providing clear findings and recommendations. Liaise daily with the Customer Experience team to align on case status, priorities, and next actions while avoiding duplicated efforts. Identify recurring issue patterns and communicate them to Operations leadership to support root-cause resolution and prevent recurrence. Prepare daily and weekly visibility reports covering ticket volume, resolution status, SLA adherence, and key operational findings.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business Administration, Logistics, Supply Chain, or a related field . 3 5 years of experience in Operations, Logistics, Last Mile, or Control Tower roles. Previous supervisory or team-lead experience is preferred. Experience in e-commerce, delivery, courier, or logistics operations is a strong advantage. Strong analytical and problem-solving skills . Good understanding of operational KPIs, SLAs, and performance tracking . Good Excel / Google Sheets skills. Strong communication and stakeholder management skills. Strong attention to detail with excellent follow-up and ownership . Ability to work under pressure and manage multiple priorities in a fast-paced environment . Good understanding of SOP compliance, operational quality, and continuous improvement . We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Overview As a Tutor Support Intern at iSchool, you will support the Education team in ensuring smooth tutor operations across our B2G and B2B programs .<br> You will work closely with tutors and internal teams to provide daily support, follow up on operational matters, resolve issues, and ensure tutors have the information and assistance they need to deliver successful learning sessions.<br> This role is suitable for candidates interested in HR, People Operations, Education, Customer Support, or Operations , as it involves extensive communication, coordination, follow-up, and people management.<br> Key Responsibilities Provide daily support to tutors and respond to their operational and session-related inquiries.<br> Follow up with tutors regarding attendance, schedules, sessions, and assigned classes .<br> Ensure tutors are informed about schedules, updates, announcements, and operational guidelines.<br> Coordinate with tutors to ensure they are prepared for their upcoming sessions.<br> Monitor tutor attendance, punctuality, and commitment to assigned sessions.<br> Receive, track, and follow up on tutor requests, concerns, and issues.<br> Coordinate with the Education, Operations, HR, and other relevant teams to resolve tutor-related issues.<br> Escalate recurring or critical tutor concerns to the appropriate team.<br> Follow up on tutor compliance with iSchool's educational and operational policies.<br> Support the onboarding of new tutors by providing required information, guidelines, and operational instructions.<br> Maintain accurate records and trackers for tutor attendance, requests, issues, and follow-ups.<br> Assist in preparing regular reports related to tutor operations and performance.<br> Collect tutor feedback and communicate relevant feedback to the responsible teams.<br> Build and maintain professional relationships with tutors.<br> Support the Education team with administrative and coordination tasks related to B2G and B2B programs.<br> Handle multiple tutor requests and priorities while ensuring timely and accurate follow-up.<br> Contribute to improving the overall tutor experience and operational efficiency.<br> Hands-on experience in Tutor Management and Education Operations .<br> Exposure to both B2G and B2B educational programs .<br> Practical experience in HR/People Operations, communication, and stakeholder management .<br> Experience working closely with tutors and cross-functional teams.<br> Development of communication, coordination, follow-up, and problem-solving skills.<br> Experience working in a fast-paced EdTech environment .<br> University students or fresh graduates are welcome to apply.<br> Bachelor's degree or currently pursuing a degree in Business Administration, Human Resources, Education, Communication, or a related field .<br> Previous experience or internship in HR, Recruitment, People Operations, Customer Support, Education, or Operations is a plus.<br> Good command of English , both written and spoken.<br> Strong communication and interpersonal skills.<br> Excellent follow-up and coordination skills.<br> Good organizational and time-management skills.<br> Strong attention to detail.<br> Good problem-solving and conflict-handling skills.<br> Ability to communicate professionally with tutors and internal stakeholders.<br> Ability to handle multiple tasks and work in a fast-paced environment.<br> Good knowledge of Microsoft Office and Google Workspace .<br> Proactive attitude with a strong willingness to learn.<br> Responsible, organized, and able to work independently when required.<br></span> </div>
<p><h4>Position summary</h4>
<p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels, these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.</p>
<p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Position summary</h4>
<p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels, these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.</p>
<p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p>JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p>CORE WORK ACTIVITIES</p><p>Managing Housekeeping Operations</p><p>Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guestroom maintenance needs. Supervises the property general cleaning schedule. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. Assists in the ordering of guestroom supplies, cleaning supplies and uniforms. Supports and supervises an effective inspection program for all guestrooms and public space. Communicates areas that need attention to staff and follows up to ensure understanding. Ensures all employees have proper supplies, equipment and uniforms.</p><p>Managing Departmental Costs</p><p>Participates in the management of the department s controllable expenses to achieve or exceed budgeted goals. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</p><p>Ensuring Exceptional Customer Service</p><p>Responds to and handles guest problems and complaints. Strives to improve service performance. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p><p>Conducting Human Resources Activities</p><p>Participates as needed in the investigation of employee accidents. Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met. Ensures employees understand expectations and parameters. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Observes service behaviors of employees and provides feedback to individuals. Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Participates in the employee performance appraisal process, providing feedback as needed. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>To ensure that SME/SOHO account management channel is meeting customer excellence standards while creating a visible step change versus our competition to gain market share.</p>
<h4>Key accountabilities</h4>
<ul>
<li>Manage a group of accounts to work on achieving net adds, voice points, solution, and accounts targets.</li>
<li>Manage stakeholders including marketing, activation, and any assigned task or project.</li>
<li>Spot and encourage innovative ideas within teams.</li>
<li>Acquire new accounts.</li>
</ul>
<h4>Core competencies, knowledge and experience</h4>
<ul>
<li>Excellent sales skills and problem solving.</li>
<li>Reporting, time management, and presentation skills.</li>
<li>Excellent leadership, negotiation, and communication skills.</li>
<li>Full awareness of solutions, connectivity, and digital transformation.</li>
<li>Results oriented, self-disciplined, and organized.</li>
<li>Fluent spoken and written English language.</li>
<li>More than 1 year of experience in sales.</li>
<li>Must have technical or professional qualifications.</li>
<li>Solid communication and negotiation skills.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live, and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact us for guidance.</p>
<p><strong>Together we can.</strong></p></p><p></p>
<p><h4>Position summary</h4>
<p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.</p>
<p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service.</p>
<p>If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p>PwC is seeking a PMIS Business Analyst to support large-scale capital projects and infrastructure programs in designing and implementing enterprise Project Management Information Systems (PMIS). The role focuses on aligning project controls, PMO governance, and digital platforms (e.g., Primavera Unifier, P6, ERP integrations) to enable effective cost, schedule, risk, and contract management across complex portfolios.</p><p>Key Responsibilities</p><ul><li><strong>Business Analysis & Requirements</strong><ul><li>Elicit, analyze, and document business requirements through workshops, interviews, and process reviews</li><li>Translate business needs into functional and non-functional system requirements</li><li>Develop and maintain documentation such as BRDs, SRS, user stories, process maps, and solution design documents</li><li>Perform gap analysis between current and future-state processes</li></ul></li><li><strong>PMIS Design & Configuration</strong><ul><li>Support and/or lead configuration of PMIS platforms (e.g., Primavera Unifier, P6, Aconex, CostOS)</li><li>Design workflows, business processes, cost templates, and approval structures</li><li>Define data structures, forms, and governance frameworks</li><li>Support deployment of PMIS across projects and departments</li></ul></li><li><strong>System Integration & Data Management</strong><ul><li>Coordinate integrations between PMIS and enterprise systems (ERP, scheduling tools, document management systems)</li><li>Support data migration, validation, and quality assurance</li><li>Ensure data accuracy, governance, and compliance standards</li></ul></li><li><strong>Testing & Deployment</strong><ul><li>Develop test scenarios and support system testing</li><li>Lead or support User Acceptance Testing (UAT)</li><li>Manage defect tracking and resolution coordination</li><li>Support go-live activities and stabilization</li></ul></li><li><strong>Reporting & Performance Insights</strong><ul><li>Define and develop dashboards and KPIs (e.g., Power BI or native PMIS reporting tools)</li><li>Support executive and operational reporting needs</li><li>Ensure alignment of reporting structures with governance frameworks</li></ul></li><li><strong>Stakeholder & Vendor Management</strong><ul><li>Act as liaison between business users, IT teams, and external vendors</li><li>Support vendor coordination and issue resolution</li><li>Facilitate workshops and governance meetings</li><li>Provide advisory support on PMIS best practices</li></ul></li><li><strong>Adoption & Continuous Improvement</strong><ul><li>Support change management and user onboarding</li><li>Develop and deliver user training sessions</li><li>Identify opportunities for system enhancements and process optimization</li><li>Contribute to digital transformation initiatives</li></ul></li></ul><p>Systems & Tools Exposure (One or More)</p><ul><li>Oracle Primavera Unifier</li><li>Primavera P6 EPPM</li><li>Aconex</li><li>CostOS</li><li>ERP systems (SAP, Oracle, MS Dynamics, etc.)</li><li>Reporting tools (Power BI, BI platforms)</li></ul><p>Core Competencies</p><ul><li>Strong business analysis and documentation skills</li><li>Understanding of project lifecycle and project controls (cost, schedule, change, risk)</li><li>Process mapping and governance alignment</li><li>Analytical and problem-solving mindset</li><li>Stakeholder communication and facilitation skills</li><li>Understanding of system configuration concepts</li><li>Attention to detail and data accuracy</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Engineering, Construction Management, Information Systems, Business, or related field</li><li>Relevant certifications are advantageous (PMP, CBAP, Primavera certifications, Agile, ITIL, etc.)</li><li>5+ years experience in PMIS, project controls, or capital project digital transformation.</li><li>Experience with Primavera Unifier, Primavera P6, or equivalent PMIS platforms.</li><li>Strong understanding of cost control, scheduling, change management, contracts, and risk processes.</li><li>Experience working with ERP integrations and enterprise reporting environments.</li><li>Strong stakeholder management and workshop facilitation skills.</li></ul>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About the Role</strong><br>We are looking for a highly organized, detail-oriented Executive Assistant & Bookkeeper to support day-to-day operations remotely. This is a dual role: roughly half your time keeps the founder organized and moving - managing calendars, inboxes, communications, and administrative tasks - and the other half keeps the finances clean and current, from invoicing and expense tracking to reconciliations and monthly reporting. You will work evenings in Riyadh to overlap with U.S. Eastern business hours, so prior experience supporting U.S.-based companies is essential. You will be a trusted right hand who can juggle competing priorities, protect confidential information, and work independently with minimal oversight.<br><strong>Executive Assistant Responsibilities</strong><br>- <strong>Manage </strong>and prioritize the executive's calendar; schedule meetings across time zones and resolve conflicts.<br>- <strong>Monitor </strong>email and other inboxes - triage, flag, respond on the executive's behalf, and keep follow-ups on track.<br>- <strong>Coordinate </strong>travel, itineraries, and accommodations; prepare agendas and briefing notes ahead of meetings.<br>- <strong>Communicate </strong>with internal team members, clients, and partners as a reliable point of contact.<br>- <strong>Prepare </strong>documents, presentations, spreadsheets, and reports; take meeting minutes and track action items.<br>- <strong>Organize </strong>and maintain files and records in cloud storage so everything is easy to find.<br>- <strong>Handle </strong>personal and administrative tasks as needed, treating sensitive information with discretion.<br><strong>Bookkeeping Responsibilities</strong><br>- <strong>Record </strong>day-to-day financial transactions accurately in the accounting software (e.g., QuickBooks, Xero, or Wave).<br>- <strong>Prepare </strong>and send client invoices; track receivables and follow up on overdue payments.<br>- <strong>Process </strong>bills and expenses; categorize transactions and maintain organized digital receipts.<br>- <strong>Reconcile </strong>bank, credit card, and payment-platform accounts on a regular schedule.<br>- <strong>Produce </strong>monthly financial reports - profit & loss, cash flow, and expense summaries - for the owner.<br>- <strong>Support </strong>payroll and contractor payments, and keep records ready for the accountant at tax time.<br><strong>Requirements</strong><br><strong>Qualifications & Skills</strong><br>- <strong>Prior </strong>experience working with U.S.-based companies is required - you understand U.S. business norms, communication style, and expectations.<br>- <strong>Availability </strong>to work Monday-Thursday evenings in Riyadh (5:00-9:00 PM AST) to align with U.S. Eastern business hours.<br>- <strong>Proven </strong>experience as an executive/administrative assistant and in a bookkeeping or accounts role.<br>- <strong>Solid </strong>working knowledge of bookkeeping principles and accounting software (QuickBooks, Xero, or similar).<br>- <strong>Comfortable </strong>with productivity and collaboration tools - Google Workspace or Microsoft 365, calendar and email management, cloud storage.<br><strong>Excellent </strong>written and verbal communication skills in English<br>- <strong>Strong </strong>organizational skills and sharp attention to detail; able to manage multiple priorities and meet deadlines.<br>- <strong>Discreet </strong>and self-motivated - able to work independently in a remote setting with minimal supervision.<br>- <strong>A </strong>dependable home-office setup: reliable internet, a computer, and a quiet space to work.<br><strong>Nice to Have</strong><br>- <strong>Familiarity </strong>with a prestige, beauty, or wellness brand environment.<br>- <strong>Experience </strong>supporting a small business, agency, or founder in a similar dual role.<br>- <strong>A </strong>bookkeeping certification or relevant coursework.<br> </div>
<p><h4>Position summary</h4>
<p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels, these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.</p>
<p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<h4>Equal opportunity employer statement</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<h4>About St. Regis Hotels & Resorts</h4>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><span>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.</span><br>Responsibilities:<br><span><u>Key Responsibilities</u></span><span>Project Planning & Delivery</span><ul><li><span>Lead end-to-end project management activities from initiation through closure.</span></li><li><span>Develop comprehensive project plans, schedules, budgets, and resource allocation strategies.</span></li><li><span>Monitor project progress and ensure adherence to scope, schedule, cost, and quality objectives.</span></li><li><span>Coordinate activities across multiple teams, contractors, consultants, and technology partners.</span></li><li><span>Manage project changes through formal change management processes.</span></li></ul><span>Smart Cities Program Execution</span><ul><li><span>Support the development and implementation of Smart Cities initiatives and digital transformation projects.</span></li><li><span>Coordinate deployment of Smart City technologies, including:</span><ul><li><span>IoT platforms and sensors</span></li><li><span>Smart mobility and transportation solutions</span></li><li><span>Smart utilities and energy management systems</span></li><li><span>Public safety and security solutions</span></li><li><span>Smart infrastructure and urban management technologies</span></li></ul></li><li><span>Ensure integration between different Smart City platforms and stakeholders.</span></li></ul><span>Stakeholder Management</span><ul><li><span>Engage with government entities, municipalities, utility providers, technology vendors, and internal stakeholders.</span></li><li><span>Facilitate project meetings, workshops, and governance reviews.</span></li><li><span>Prepare executive presentations, status reports, and project dashboards.</span></li><li><span>Maintain strong stakeholder relationships and ensure alignment of project objectives.</span></li></ul><span>Risk & Quality Management</span><ul><li><span>Identify project risks, issues, and dependencies and develop mitigation plans.</span></li><li><span>Ensure compliance with project governance standards and organizational policies.</span></li><li><span>Monitor project performance metrics and quality requirements.</span></li><li><span>Conduct lessons learned sessions and continuous improvement initiatives.</span></li></ul><span>Financial & Contract Management</span><ul><li><span>Support budget planning, forecasting, and cost control activities.</span></li><li><span>Track project expenditures and financial performance.</span></li><li><span>Coordinate procurement activities and vendor management processes.</span></li><li><span>Monitor contractor performance and contractual obligations.</span></li></ul><br>Qualifications:<br><span><u>Required Qualifications</u></span><span>Education</span><ul><li><span>Bachelor's degree in Engineering, Information Technology, Computer Science, Architecture, Urban Planning, Business Administration, or a related field.</span></li><li><span>Master's degree is an advantage.</span></li></ul><span>Experience</span><ul><li><span>Minimum <b>5 years of experience as a Project Manager</b> delivering medium to large-scale projects.</span></li><li><span>Minimum <b>3 years of experience in Smart Cities projects</b> or related domains (Digital Transformation, Smart Infrastructure, IoT, Intelligent Transportation Systems, Smart Utilities, or Urban Technology).</span></li><li><span>Proven experience managing multi-stakeholder projects and cross-functional teams.</span></li><li><span>Experience working with public sector, municipalities, government entities, or infrastructure projects is highly desirable.</span></li></ul><span>Technical Knowledge</span><ul><li><span>Project Management methodologies (PMI, PMBOK, Agile, Hybrid, Prince2).</span></li><li><span>Smart Cities technologies and ecosystems.</span></li><li><span>IoT platforms, data analytics, GIS, and digital transformation initiatives.</span></li><li><span>Project planning and scheduling tools (MS Project, Primavera P6, Jira, or equivalent).</span></li><li><span>Budget management and project financial controls.</span></li><li><span>Risk management and governance frameworks.</span></li></ul><span>Certifications (Preferred)</span><ul><li><span>PMP (Project Management Professional) or equivalent certification.</span></li><li><span>PRINCE2 Practitioner.</span></li><li><span>Agile/Scrum Certification.</span></li><li><span>Smart Cities, Digital Transformation, or IoT-related certifications are considered an advantage.</span></li></ul> </div>
<p>We are seeking an experienced Full-Stack Software Architect / Lead Developer to design, architect, and build a scalable, custom enterprise solution combining ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) functionality. In this role, you will own the technical architecture and core development of our all-in-one platform, from database design and API integrations to business logic workflows and secure, intuitive user interfaces. The ideal candidate has a proven track record of architecting enterprise-level software, deeply understands core ERP modules (accounting, inventory, HR, order management), and knows how to build seamless CRM pipelines.</p><p>Responsibilities</p><ul><li><strong>Architecture & System Design:</strong> Design and build a modular, scalable, and secure architecture for an integrated ERP + CRM system. Define data models, database schemas, and microservice/monolithic system boundaries optimized for business-critical processes. Plan for long-term maintainability, data integrity, high availability, and role-based access control (RBAC).</li><li><strong>Development & Engineering:</strong> Write clean, maintainable, and well-documented code across backend services, APIs, and frontend interfaces. Develop core CRM modules: Lead tracking, sales pipelines, customer management, automated communication workflows, and analytics. Build core ERP modules: Financial management/accounting, order fulfillment, inventory management, supply chain tracking, and reporting. Implement robust third-party integrations (payment gateways, e-commerce platforms, email/communication APIs, external analytics).</li><li><strong>Performance & Security:</strong> Ensure strict data security, compliance, and end-to-end audit logging for sensitive financial and customer data. Optimize database queries, API performance, and background job processing for high throughput.</li><li><strong>Project Execution:</strong> Translate complex business requirements and operational workflows into technical specifications and features. Establish CI/CD pipelines, automated testing, and cloud infrastructure deployment standards.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>7+ years of hands-on experience in full-stack software development. Proven track record: Must have designed and delivered at least one complex custom ERP or CRM system from scratch (or heavily customized open-source ERP engines like Odoo, ERPNext, etc.). Deep understanding of complex business processes, including double-entry accounting logic, inventory forecasting, multi-currency handling, and sales pipeline management. Backend: Mastery in backend languages and frameworks (e.g., PHP/Laravel, Node.js/TypeScript, Python/Django, .NET Core, or Java/Spring Boot). Frontend: Proficiency in modern frontend frameworks (e.g., React, Vue.js, or Angular). Databases: Advanced expertise in relational databases (PostgreSQL, MySQL, SQL Server) with strong transactional integrity guarantees (ACID). API Design: Deep experience designing RESTful APIs or GraphQL endpoints. Security: Strong foundation in OAuth2/JWT, RBAC (Role-Based Access Control), field-level permissions, and data encryption. DevOps & Cloud: Familiarity with Docker, Kubernetes, AWS/Azure/GCP, and CI/CD automation pipelines. Experience with open-source ERP frameworks (Odoo, ERPNext, Metasfresh) or standard enterprise CRM platforms (Salesforce, HubSpot APIs). Experience with real-time data processing, webhooks, or event-driven architectures (Kafka, RabbitMQ, Redis).</p>
<p><h4>Position summary</h4>
<p>Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash, and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Complete period-end closing procedures and reports as specified. Audit cashier banks periodically according to standard operating procedures (SOPs). Maintain, distribute, and record petty cash, cashier banks, and contracts. Document, maintain, communicate, and act upon all cash variances according to SOPs. Act as liaison between property and armored car service or primary banking institution. Participate in internal, external, and regulatory audit processes and ensure compliance with SOPs.</p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette; ensure that coworkers understand their tasks. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> At least 1 year of related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Complete period-end closing procedures and reports as specified. Audit cashier banks periodically according to SOPs. Maintain, distribute, and record petty cash, cashier banks, and contracts. Document, maintain, communicate, and act upon all Cash Variances according to SOPs. Act as liaison between property and armored car service or primary banking institution. Participate in internal, external, and regulatory audit processes and ensure compliance with SOPs.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette; ensure that coworkers understand their tasks. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<p>The iOS Application Support Engineer is responsible for supporting and maintaining production iOS applications built using Swift and SwiftUI . The role is aligned to L2 and L3 application support , focusing on incident resolution, root cause analysis, application stability, and continuous improvement of guest facing mobile applications in a hospitality environment.</p><p><b>Key Responsibilities:</b></p><ul><li>Act as the highest escalation point for complex iOS application issues.</li><li>Perform deep root cause analysis of recurring or critical incidents.</li><li>Diagnose and fix code level defects in Swift / SwiftUI.</li><li>Lead performance optimization and crash reduction initiatives.</li><li>Support complex releases, rollbacks, and emergency hotfixes.</li><li>Collaborate with backend, DevOps, and security teams on systemic issues.</li><li>Proactively identify risks impacting guest experience and availability.</li><li>Provide technical guidance and mentoring to L2 support engineers.</li></ul><p>Deliverables:</p><ul><li>Permanent resolution of critical and recurring iOS issues.</li><li>Improved application performance, reliability, and release quality.</li><li>Documented RCA reports with preventive actions.</li><li>Reduced incident recurrence and improved SLA compliance.</li><li>Standards and best practices for iOS application support.</li><li>Permanent resolution of critical and recurring iOS issues.</li><li>for iOS application suppo</li></ul><p>Mandatory Technical Skills:</p><ul><li>Bachelor s Degree in Computer Science, Software Engineering.</li><li>5+ years experience in iOS development and/or L3 application support.</li><li>Expert level proficiency in Swift and SwiftUI .</li><li>Strong knowledge of iOS architecture, debugging, and performance tuning.</li><li>Experience supporting high usage, guest facing mobile applications .</li></ul><p>Tools / Platforms / Technologies:</p><ul><li>Mobile Apps (iOS Swift/SwiftUI)</li><li>SQL (PostgreSQL)</li><li>Monitoring Tools (Datadog, CloudWatch)</li><li>Git / CI-CD Tools (GitHub, Jenkins, Azure DevOps)</li><li>ITSM Tools (ServiceNow, Jira)</li></ul><p>Preferred / Nice-to-Have Skills:</p><ul><li>Experience in luxury hotel or resort operations</li><li>Knowledge of CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps)</li><li>Knowledge of AWS</li><li>Exposure to mobile app QA/testing tooling (Firebase, TestFlight)</li><li>Strong grasp of API security , caching, and CDN optimization</li><li>Experience with observability enhancements (dashboards, alerts, log enrichment)</li></ul><p>Certifications (if any):</p><ul><li>ITIL Foundation Certification</li><li>Apple App Development with Swift Certification</li><li>ITIL Foundation (IT Service Management)</li><li>Cloud or DevOps certifications supporting mobile CI/CD</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Mandatory Technical Skills:</p><ul><li>Bachelor s Degree in Computer Science, Software Engineering.</li><li>5+ years experience in iOS development and/or L3 application support.</li><li>Expert level proficiency in Swift and SwiftUI .</li><li>Strong knowledge of iOS architecture, debugging, and performance tuning.</li><li>Experience supporting high usage, guest facing mobile applications .</li></ul><p>Tools / Platforms / Technologies:</p><ul><li>Mobile Apps (iOS Swift/SwiftUI)</li><li>SQL (PostgreSQL)</li><li>Monitoring Tools (Datadog, CloudWatch)</li><li>Git / CI-CD Tools (GitHub, Jenkins, Azure DevOps)</li><li>ITSM Tools (ServiceNow, Jira)</li></ul><p>Preferred / Nice-to-Have Skills:</p><ul><li>Experience in luxury hotel or resort operations</li><li>Knowledge of CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps)</li><li>Knowledge of AWS</li><li>Exposure to mobile app QA/testing tooling (Firebase, TestFlight)</li><li>Strong grasp of API security , caching, and CDN optimization</li><li>Experience with observability enhancements (dashboards, alerts, log enrichment)</li></ul><p>Certifications (if any):</p><ul><li>ITIL Foundation Certification</li><li>Apple App Development with Swift Certification</li><li>ITIL Foundation (IT Service Management)</li><li>Cloud or DevOps certifications supporting mobile CI/CD</li></ul>
<p>Our Group is seeking an experienced <strong>IT Manager</strong> to lead the company's Information Technology function and ensure the availability, security, and continuous improvement of all IT systems and infrastructure.</p><p></p><h3>Key Responsibilities</h3><ul><li><p>Develop and implement the company's IT strategy in alignment with business objectives.</p></li><li><p>Manage and maintain IT infrastructure, including servers, networks, storage, hardware, software, and communication systems.</p></li><li><p>Ensure data security, cybersecurity, backup, and disaster recovery plans are effectively implemented.</p></li><li><p>Oversee ERP systems and business applications, ensuring optimal performance and continuous improvement.</p></li><li><p>Lead the IT team, assign responsibilities, monitor performance, and support employee development.</p></li><li><p>Manage IT operations across all company locations, ensuring high system availability and timely technical support.</p></li><li><p>Prepare and control the IT department budget while optimizing technology investments.</p></li><li><p>Manage relationships with IT vendors, software providers, internet service providers, and telecommunications companies.</p></li><li><p>Monitor and maintain CCTV systems, IP cameras, DVR/NVR devices, and network connectivity.</p></li><li><p>Coordinate with internal departments to identify technology needs and deliver effective IT solutions.</p></li><li><p>Establish IT policies, procedures, and standards to ensure compliance, security, and operational efficiency.</p></li><li><p>Ensure preventive maintenance plans are implemented for all IT assets and infrastructure.</p></li></ul><p></p><p><strong>Requirements</strong></p><h2>Qualifications & Experience</h2><ul><li><p>Bachelor's degree in information technology, Computer Science, Computer Engineering, or a related field.</p></li><li><p>MBA or postgraduate qualification in Information Technology, Information Systems, or Business Administration is a plus.</p></li><li><p>Minimum <strong>10 years of experience</strong> in Information Technology, including at least <strong>5 years</strong> in a managerial or leadership role.</p></li><li><p>Experience in a manufacturing or industrial environment is highly preferred.</p></li><li><p>Proven experience managing enterprise IT infrastructure, networks, servers, and business applications.</p></li><li><p>Good command of English (written and spoken).</p></li></ul><p></p><h2>Technical Requirements</h2><ul><li><p>Strong knowledge of <strong>Windows Server, Active Directory, DNS, DHCP, TCP/IP, VLAN, and VPN</strong>.</p></li><li><p>Experience with <strong>network administration</strong>, firewalls, routers, switches, wireless infrastructure, and network security.</p></li><li><p>Strong understanding of <strong>cybersecurity, data protection, backup, disaster recovery, and business continuity planning</strong>.</p></li><li><p>Experience managing <strong>ERP systems</strong> and enterprise business applications.</p></li><li><p>Experience with <strong>Microsoft 365, Azure, or other cloud technologies</strong> is preferred.</p></li><li><p>Experience with virtualization technologies such as <strong>VMware</strong> or <strong>Hyper-V</strong>.</p></li><li><p>Knowledge of <strong>SQL Server</strong> and database administration is an advantage.</p></li><li><p>Experience with <strong>CCTV systems, IP cameras, DVR/NVR devices</strong>, and network connectivity.</p></li><li><p>Experience managing <strong>IT vendors, service providers, software licenses, and technology procurement</strong>.</p></li><li><p>Ability to manage IT assets, preventive maintenance plans, and IT support operations.</p></li></ul><p></p><h2>Skills & Competencies</h2><ul><li><p>Strong leadership and people management skills.</p></li><li><p>Strategic planning and organizational skills.</p></li><li><p>Project management and execution.</p></li><li><p>Analytical thinking and problem-solving abilities.</p></li><li><p>Excellent communication and stakeholder management skills.</p></li><li><p>Strong decision-making and prioritization skills.</p></li><li><p>Budget planning and cost control.</p></li><li><p>Vendor management and negotiation skills.</p></li><li><p>Ability to work under pressure and manage multiple priorities.</p></li><li><p>Continuous improvement mindset with a strong focus on service quality and operational excellence.</p></li></ul><p></p>