office manager Jobs
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<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a Technical Delivery Manager to oversee and coordinate project management activities across multiple telecommunications network domains, ensuring delivery aligns with customer priorities, timelines, and quality standards. This role focuses on managing project phases across the end-to-end lifecycle, supporting programme delivery while collaborating with cross-functional and international stakeholders.</p>
<h4>What you’ll do</h4>
<ul>
<li>Manage end-to-end project delivery, with a strong focus on implementation phases aligned to business priorities</li>
<li>Coordinate project management activities across multiple network domains such as Mobile & Fixed Access, Core, Transmission, OSS, and Cloud Engineering</li>
<li>Support feasibility studies, design coordination, development, testing, and transition into operations</li>
<li>Align project scope, timelines, budget, and quality KPIs with customer expectations</li>
<li>Apply delivery frameworks and quality standards to ensure consistency and compliance</li>
<li>Define and maintain project plans, ensuring alignment with wider programme milestones</li>
<li>Identify, track, and mitigate risks and issues to minimise business impact</li>
<li>Maintain clear, customer-focused communication with stakeholders and project teams</li>
<li>Ensure accurate and timely project reporting in governance tools</li>
<li>Support budget tracking, cost control, and delivery reporting activities</li>
<li>Contribute to service portfolio development and continuous improvement initiatives within the DMaaS community</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Demonstrated experience (3+ years) in project management within telecommunications or network environments</li>
<li>Strong understanding of end-to-end network architecture and interdependencies</li>
<li>Knowledge of project management methodologies (e.g., PRINCE2, PMP)</li>
<li>Experience managing stakeholders across virtual, cross-cultural environments</li>
<li>Able to analyse information, prioritise effectively, and make informed decisions</li>
<li>Skilled in communicating clearly and professionally in English (written and spoken)</li>
<li>Capable of managing multiple projects or workstreams simultaneously</li>
<li>Understanding of financial and budgeting principles within project environments</li>
<li>Degree in telecommunications, computer science, or a related field</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Exposure to global and regional telecommunications projects</li>
<li>Opportunity to collaborate with diverse, international teams and stakeholders</li>
<li>Structured frameworks and methodologies to strengthen delivery capabilities</li>
<li>Participation in large-scale transformation initiatives across network domains</li>
<li>Continuous learning through knowledge-sharing and community engagement</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced project and programme management practices within telecom environments</li>
<li>Stakeholder engagement across complex, multi-market ecosystems</li>
<li>Risk management and delivery optimisation techniques</li>
<li>Telecom network architecture and cross-domain integration knowledge</li>
<li>Financial tracking and reporting within project delivery contexts</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>The Security Delivery Associate Manager is responsible for overseeing the end-to-end delivery of security projects and solutions for clients. This role ensures that security initiatives are executed efficiently, align with the organizational goals, and meet the highest standards of quality and compliance. The individual in this role acts as a strategic leader, bridging the gap between technical teams, business units, and senior leadership, while driving innovation and continuous improvement in security service delivery.</p>
<h4>Job profile</h4>
<p><strong>Service delivery & operations</strong></p>
<ul>
<li>Oversee the end-to-end delivery of security services, ensuring adherence to timelines, budgets, and quality standards</li>
<li>Ensure compliance with SLAs, KPIs, and agreed business objectives</li>
<li>Monitor service performance and implement corrective actions when required</li>
<li>Act as the primary point of contact for clients, ensuring clear communication and high customer satisfaction</li>
</ul>
<p><strong>Project & program management</strong></p>
<ul>
<li>Lead the execution of large-scale security projects across complex environments</li>
<li>Manage risks, scope, timelines, and resource allocation throughout the project lifecycle</li>
<li>Ensure alignment with regulatory requirements, industry frameworks, and internal policies</li>
<li>Drive continuous improvement initiatives to enhance service delivery efficiency and quality</li>
</ul>
<p><strong>Leadership & stakeholder management</strong></p>
<ul>
<li>Lead and manage security delivery teams, ensuring high performance and alignment with organizational goals</li>
<li>Conduct performance evaluations, coaching, and team development activities</li>
<li>Foster a collaborative and results-driven team culture</li>
<li>Engage and influence internal and external stakeholders across business and technical functions</li>
</ul>
<p><strong>Risk & performance management</strong></p>
<ul>
<li>Identify, assess, and mitigate risks impacting service delivery</li>
<li>Establish contingency plans to ensure service continuity</li>
<li>Track and report performance metrics to senior management and clients</li>
<li>Oversee issue resolution and escalate complex challenges to minimize service disruption</li>
</ul>
<p><strong>Compliance & governance</strong></p>
<ul>
<li>Ensure adherence to security standards, frameworks, and regulatory requirements (e.g., ISO 27001, NIST, PCI-DSS)</li>
<li>Support audit processes and ensure readiness for compliance assessments</li>
</ul>
<h4>Competencies and qualifications</h4>
<ul>
<li>Minimum 10 years of experience in cybersecurity or IT security roles</li>
<li>At least 5 years in a security delivery or service delivery management position</li>
<li>Proven experience managing large-scale security programs and multi-disciplinary teams</li>
<li>Bachelor’s degree in Computer Science, IT, Engineering, or a related field</li>
<li>Strong understanding of security domains: threat management and incident response; identity and access management (IAM) and cloud security</li>
<li>Experience with security technologies: SIEM solutions, firewalls and network security tools, and endpoint protection platforms</li>
<li>Familiarity with ICT system integration methodologies</li>
<li>Knowledge of IT Service Management frameworks (ITIL v4) and tools such as ServiceNow or BMC Remedy</li>
<li>Strong knowledge of security frameworks and standards (ISO 27001, NIST CSF, PCI-DSS)</li>
<li>Professional certifications: CISSP, CISM, PMP (Project Management Professional) and ITIL Foundation</li>
<li>Experience in budget management, cost control, and resource planning</li>
<li>Knowledge of quality assurance processes and service governance</li>
<li>Strong leadership and team management capabilities</li>
<li>Excellent communication, interpersonal, and presentation skills</li>
<li>Ability to manage stakeholder expectations and influence decision-making</li>
<li>Strong analytical, problem-solving, and decision-making abilities</li>
<li>Fluency in Arabic and English</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p>
<p>Together we can.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Property Operations and Guest Relations Needs<br>• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.<br>• Communicates any variations to the established norms to the appropriate department in a timely manner.<br>• Sends copy of MOD report to all departments on a daily basis.<br>• Strives to improve service performance.<br>• Ensures compliance with all policies, standards and procedures.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Supporting Profitability Goals<br>• Understands and complies with loss prevention policies and procedures.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Managing the Guest Experience<br>• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.<br>• Empowers employees to provide excellent customer service.<br>• Provides immediate assistance to guests as requested.<br>• Serves as a leader in displaying outstanding hospitality skills.<br>• Sets a positive example for guest relations.<br>• Responds to and handles guest problems and complaints.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Records guest issues in the guest response tracking system.<br>Assisting Human Resources Activities<br>• Participates as needed in the investigation of employee and guest accidents.<br>• Observes service behaviors of employees and providing feedback to individuals.<br>• Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Ensures employees are cross-trained to support successfully daily operations.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.<br>• Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>JLL empowers you to shape a brighter way</b>. </p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br><p><span>Key Responsibilities</span></p><br><ul><li><span>Plan, develop, and implement policies related to property management.</span></li><li><span>Coordinate team activities to enhance operational effectiveness and efficiency.</span></li><li><span>Supervise budgeting and accounting processes.</span></li><li><span>Analyze budgets and identify opportunities for financial improvement and cost optimization.</span></li><li><span>Establish and maintain strong relationships with tenants, clients, and business partners.</span></li><li><span>Manage the collection and updating of tenant information, including notices, addresses, turnover rent data, and sales reports.</span></li><li><span>Act as a liaison with tenants to address ongoing operational requests and concerns.</span></li><li><span>Serve as a primary point of contact for tenants and administer lease and service contracts.</span></li><li><span>Coordinate and oversee subcontractor activities, including security, cleaning, fire safety, pest control, landscaping, and other services.</span></li><li><span>Administer and maintain control and reporting systems for all property systems and services.</span></li><li><span>Initiate, coordinate, and manage Planned Preventive Maintenance (PPM) programs in collaboration with the Operations Manager.</span></li><li><span>Oversee ongoing operational matters to ensure smooth and uninterrupted property operations.</span></li></ul><p><span>Skills, Knowledge & Experience</span></p><br><ul><li><span>Minimum of 5 years of experience in Facilities Management (FM) or operational management.</span></li><li><span>Strong knowledge of property operations, tenant relations, and subcontractor management.</span></li><li><span>Experience in budgeting, financial monitoring, and reporting.</span></li><li><span>Excellent communication, coordination, and problem-solving skills.</span></li><li><span>Ability to manage multiple stakeholders and operational priorities effectively.</span></li></ul><br><p><b>Location: </b></p><br>On-site –Cairo, EGY<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our<span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our<span>Contact Us</span> page > I want to work for JLL.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Retail Channel Manager is an entrepreneurial role in charge of the development, implementation and tracking of Red Bull s sales strategy. He/she is responsible for developing and executing the business strategy for modern trade channels, which typically includes large-scale retail formats such as supermarkets, hypermarkets, and chain stores. Thereby delivering sales, volume, and profitability targets for major national Off Premise Customers are crucial responsibilities. This role requires a sharp, analytical, and persistent individual who can identify opportunities, set targets, and deliver on key initiatives. RESPONSIBILITIES Areas that play to your strengths All the responsibilities we'll trust you with: Expand all Account Management Establish productive, professional relationships with key personnel in the Modern Trade channel. Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts/channel. Lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period. Develop and implement a customer-specific account plan to fuel category growth, increase sales, and maximize profitability. Develop the category per customer and improve the brand s in-store execution level. Resolve any issues and problems faced by customers and deal with complaints to maintain trust. Negotiate and close agreements with Key Channel Customers. Channel Management Identify and develop a thorough understanding of the key factors driving demand in the category and market. Develop and implement plans that fuel the category s growth within the channel while securing leadership within the category. Prepare a cohesive plan for the channel that delivers Topline/bottom line targets and improves category execution level across the channel. Propose and sell-in new brands/products/execution tools to the accounts. Assess, clarify, and validate customer needs on an ongoing basis. Lead solution development efforts that best address Red Bull/customer needs while coordinating the involvement of all necessary stakeholders (trade marketing, finance, supply chain, etc.). Monitor the market, competitor products and activities while developing mitigating strategies/actions to win over competition. Budget Management Practices complete ownership over channel s VCM to ensure meeting profitability. Manages budget spending/allocation across accounts while assuring achieving best ROI and improving investment levels. Creates budget control measures to avoid over/wrong spending and serves as the revision point for all claims received from trade or DP related to his channel. Analysis and Planning Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Track and analyze the account s sales performance and take necessary actions to meet business goals. Track all expenditure activities occurring in the channel while setting budget controls and owning channel profitability. Cross-functional Responsibilities Work closely with the marketing/trade marketing department to ensure the brand is being properly supported through retailer-specific marketing initiatives. Collaborate with supply chain and logistics to ensure product availability, delivery schedules, and inventory management. Collaborate with Finance to ensure that budgets are maintained and correctly tracked. Ensures that all payments to customers are made and that all claims are correct. Distributor Partner Management Manages counterpart stakeholders at the DP. Sets DP working KPIs and targets. Ensure that DP is delivering the right execution and provides guidance/support when needed. Develops DP team through different interactions that involves (meetings, business reviews, trainings, etc.)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>This role requires a sharp, analytical, and persistent individual who can identify opportunities, set targets, and deliver on key initiatives.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To provide commercial oversight to ensure the successful delivery of cost management services across one or multiple commissions. To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery. To ensure excellent service delivery is being provided to clients, gain their trust and enhance our reputation. To actively promote Turner & Townsend to clients both existing and new to enable growth within the business. To be a sounding board for all aspects of service delivery and to effectively develop others in the team. To ensure that client objectives are met through the delivery of an effective cost management service from pre contract to handover. To uphold Turner & Townsend values and ethics whilst delivering service excellence.</p><p>ACCOUNTABILITIES:</p><ul><li>Overall accountability and responsibility for ensuring Turner & Townsend deliver the scope of their services across multiple commissions.</li><li>Interfacing and effective communication with the client, contractors and other consultants, at all project stages.</li><li>Timely and accurate forecasting of fees.</li><li>Maintaining and building upon existing client relationships and the development of new relationships.</li><li>Recognize opportunities and be able to cross sell our service offerings to existing or potentially new clients.</li><li>Effectively and proactively lead a cost management team, ensuring that they deliver in line with the standards expected of Turner & Townsend.</li><li>Provide quality assurance for all deliverables issued by other team members.</li><li>Be a sounding board to other team members for all technical cost management related activities.</li><li>Understanding the clients needs and build the relationship.</li><li>Be a role model within the team to assist in the development of more junior staff.</li><li>Demonstrates a high level of drive, enthusiasm and commitment to always delivering service excellence to clients.</li><li>A desire to learn and progress your career to the next level.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Extensive knowledge of and experience in the Real Estate / Property sector working for a professional cost consultancy. Minimum 15+ years of experience in similar roles. Extensive experience of both new build and fit-out projects across varying asset typologies. Extensive experience of delivering and overseeing the successful delivery of pre-contract services from feasibility through to tendering, measurement of building works for estimating, report writing and preparation of Bills of Quantities and tender documentation. Experience of successfully managing commissions, one or multiple, at any given time to ensure the highest quality service delivery for clients. Experience of commercial management of commissions ensuring both successful and profitable delivery of services. Experience of agreeing contract terms, administering contracts and of identifying and mitigating key risks within contracts. Ability to critically analyze programmes and assess the impact they have of fee forecasts to enable accurate forecasting to the wider business. Self-motivated with the ability to work autonomously setting their own agenda and perform well under pressure. Identifying and establishing new relationships, whilst maintaining and developing existing relationships. Local (Egypt) experience is required</p><p>SKILLS REQUIRED:</p><ul><li>Proven Cost / Commercial Management experience, ideally from a Consultancy or client side background</li><li>Professional membership is an advantage i.e. MRICS</li><li>Experience of working on Major Programmes and Projects</li><li>Experience in leading, managing and motivating teams</li><li>Extensive knowledge of construction industry technical matters, such as different procurement routes, value management and value engineering.</li><li>Demonstrable understanding of construction contracts and the ability, when required, to provide contractual advice to clients.</li><li>Proven track record of delivering service excellence to multiple clients.</li><li>Ability to drive the commercial agenda for the project and chair commercial meetings.</li><li>Excellent written and oral communication skills with the ability to present clearly and concisely to clients in both a formal and informal manner.</li><li>Proven track record of building effective, productive and positively engaged teams.</li></ul><p></p></section>
<p><h4>Job summary</h4>
<p>Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The revenue manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of cluster properties. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>2-year degree from an accredited university in business administration, finance and accounting, economics, hotel and restaurant management, or related major; 3 years experience in the revenue management, sales and marketing, or related professional area.</li>
<li>Or</li>
<li>4-year bachelor's degree from an accredited university in business administration, finance and accounting, economics, hotel and restaurant management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Analyzing and reporting revenue management data</h4>
<ul>
<li>Compiles information, analyzes and monitors actual sales against projected sales.</li>
<li>Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.</li>
<li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li>
<li>Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.</li>
<li>Maintains accurate reservation system information.</li>
<li>Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.</li>
<li>Generates updates on transient segment each period.</li>
<li>Assists with account diagnostics process and validates conclusions.</li>
</ul>
<h4>Executing revenue management projects and strategy</h4>
<ul>
<li>Updates market knowledge and aligns strategies and approaches accordingly.</li>
<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li>
<li>Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.</li>
<li>Establishes long-range objectives and specifying the strategies and actions to achieve them.</li>
<li>Takes a predetermined strategy and drives the execution of that strategy.</li>
<li>Demonstrates knowledge of job-relevant issues, products, systems, and processes.</li>
<li>Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).</li>
<li>Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes, systems, products to make improvements.</li>
<li>Provides revenue management functional expertise to cluster general managers, leadership teams and market sales leaders.</li>
<li>Ensures hotel strategies conform to brand philosophies and initiatives.</li>
<li>Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.</li>
<li>Prepares sales strategy meeting agenda, supporting documentation.</li>
<li>Communicates proactively with properties regarding rate restrictions and strategy.</li>
<li>Manages rooms inventory to maximize cluster rooms revenue.</li>
<li>Assists hotels with pricing and provides input on business evaluation recommendations.</li>
<li>Leads efforts to coordinate strategies between group sales offices.</li>
<li>Supports cluster selling initiatives by working with all reservation centers.</li>
<li>Uses reservations system and demand forecasting systems to determine, implement and control selling strategies.</li>
<li>Checks distribution channels for hotel positioning, information accuracy and competitor positioning.</li>
<li>Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.</li>
<li>Initiates, implements and evaluates revenue tests.</li>
<li>Provides recommendations to improve effectiveness of revenue management processes.</li>
<li>Communicates brand initiatives, demand and market analysis to hotels, clusters, franchise partners, owners.</li>
<li>Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities.</li>
<li>Promotes and protects brand equity.</li>
</ul>
<h4>Building successful relationships</h4>
<ul>
<li>Develops and manages internal key stakeholder relationships in a proactive manner.</li>
<li>Acts as a liaison, when necessary, between property and regional/corporate systems support.</li>
</ul>
<h4>Additional responsibilities</h4>
<ul>
<li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li>
<li>Attends staff, forecast, long range meetings as requested by properties.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As an AI Engineering Manager, you will lead the team behind Unifonic's marketing and personalization AI, building the intelligence that determines who to engage, through which channel, at what time, and with what message. You will own the development and delivery of AI capabilities spanning audience segmentation, propensity and churn prediction, next-best-action and channel recommendations, send-time optimization, campaign optimization, and generative AI for personalized content. These systems directly drive conversion, engagement, and customer retention for the brands we serve. This is a hands-on leadership role that combines people management with technical ownership. You will lead, mentor, and grow a team of talented AI engineers while actively contributing to architecture, technical design, code reviews, performance optimization, and proof-of-concept development. You will ensure the team delivers scalable, production-grade AI solutions, foster engineering excellence, and cultivate a culture of collaboration, innovation, and continuous learning. Help us shape the future of communications by:</p><p>Serving as the technical owner on AI model design, architecture, and integration for marketing and personalization use cases across the Unifonic product ecosystem.</p><p>Owning the technical roadmap for personalization AI, recommendation and next-best-action engines, customer segmentation and propensity models, campaign and send-time optimization, and generative AI for content personalization.</p><p>Leading the evaluation, selection, and implementation of AI/ML frameworks, tools, and best practices, ensuring scalability, robustness, and maintainability.</p><p>Participating in hands-on coding, solution prototyping, and code reviews to maintain high-quality standards and guide the team through complex technical challenges.</p><p>Overseeing and refining the AI development lifecycle, including model training, validation, deployment, experimentation (A/B and uplift testing), and ongoing improvement.</p><p>Leading a team of AI engineers, providing mentorship, regular feedback, and career development support.</p><p>Defining clear performance expectations, conducting performance reviews, and identifying growth opportunities for team members.</p><p>Fostering a positive, inclusive, and high-performance team culture that encourages innovation, continuous learning, and collaboration.</p><p>Collaborating with recruitment and HR to identify, attract, and retain top AI engineering talent, ensuring the team s ongoing growth and success.</p><p>Working closely with the Director of AI Development, Product Managers, Designers, Data Scientists, and other Engineering leaders to translate business requirements into technical roadmaps and actionable engineering plans.</p><p>Ensuring seamless integration of AI capabilities into existing and future products, partnering with platform, infrastructure, and DevOps teams to optimize deployment and operations.</p><p>Communicating technical topics effectively to non-technical stakeholders, making recommendations and reporting progress, risks, and opportunities.</p><p>Implementing and continuously improving the development processes, standards, and tools that drive efficiency, reliability, and scalability.</p><p>Ensuring adherence to best practices in model governance, performance monitoring, and compliance with relevant data privacy and security regulations, including regional data residency requirements.</p><p>Monitoring engineering metrics and KPIs, leveraging data-driven insights to improve development velocity, code quality, and team efficiency and connecting model performance to marketing outcomes such as conversion, engagement, and retention.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor or master degree in Computer Science, Engineering, or a related field.</li><li>8+ years of software development experience with at least 3 years focused on AI/ML engineering and related technologies.</li><li>Demonstrated experience building and shipping marketing or personalization AI in production recommendation systems, customer segmentation, propensity/churn/LTV modeling, real-time decisioning, or campaign optimization with measurable impact on business KPIs.</li><li>Proven track record of leading, mentoring, or managing engineering teams, preferably in high-growth or innovative tech environments.</li><li>Hands-on experience with a range of AI/ML frameworks (e.g., TensorFlow, PyTorch), advanced modeling techniques (NLP, LLMs and generative AI, recommendation and ranking systems), and production-grade model deployments.</li><li>Solid grounding in experimentation and measurement, A/B testing, uplift modeling, and evaluating model impact on conversion, engagement, retention, and ROAS.</li><li>Proficiency in Python, cloud platforms (e.g., OCI, AWS, GCP), CI/CD workflows, and modern software engineering practices.</li><li>Excellent communication and interpersonal skills, with the ability to motivate teams and build productive cross-functional relationships.</li><li>A strategic and solution-oriented mindset, capable of balancing technical depth with big-picture thinking.</li><li>Experience with MarTech ecosystems, customer data platforms (CDPs), campaign orchestration, marketing automation, or CPaaS/omnichannel messaging platforms is preferred</li><li>Experience applying LLMs to marketing use cases, content generation, conversational commerce, or agentic customer journeys including fine-tuning and retrieval-augmented generation (RAG), ideally within the Hugging Face ecosystem (Transformers, PEFT, tokenizers, and the model hub) is preferred</li><li>Exposure to Rust for performance-critical AI services, such as low-latency inference, real-time decisioning, or high-throughput data pipelines is preferred.</li><li>Arabic NLP experience or familiarity with the MENA market is preferred.</li><li>Experience scaling teams and systems in a high-growth SaaS environment is preferred.</li></ul><p>Craft & Toolkit:</p><ul><li>Machine Learning & Deep Learning</li><li>Generative AI & LLMs</li><li>Recommendation Systems & Personalization</li><li>Customer Segmentation, Propensity & Churn Modeling</li><li>Python</li><li>TensorFlow / PyTorch</li><li>Hugging Face & RAG</li><li>AWS / GCP / OCI</li><li>MLOps & CI/CD</li><li>A/B Testing & Model Evaluation</li><li>Software Architecture & System Design</li><li>AI Engineering Leadership & Team Management</li></ul><p>Character Traits:</p><ul><li>Analytical thinking and problem-solving approach problems clearly, use data, and find solutions.</li><li>Ownership and accountability take responsibility and follow projects through to completion.</li><li>Communication explain ideas clearly and listen to others across teams.</li><li>Collaboration work well with others and support team goals.</li><li>Adaptability and learning adjust to change and keep learning new skills or tools.</li><li>Mentorship and knowledge sharing help others grow and share what you know.</li><li>Resilience stay calm under pressure and handle setbacks constructively.</li><li>Quality and attention to detail do work carefully and strive for improvement.</li><li>Advocacy and innovation encourage best practices, efficiency, and new ideas</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY <br>Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The Revenue Manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of cluster properties. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 3 years experience in the revenue management, sales and marketing, or related professional area.<br>OR<br>• 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area.<br>CORE WORK ACTIVITIES<br>Analyzing and Reporting Revenue Management Data<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.<br>• Maintains accurate reservation system information.<br>• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.<br>• Generates updates on transient segment each period.<br>• Assists with account diagnostics process and validates conclusions.<br>Executing Revenue Management Projects and Strategy <br>• Updates market knowledge and aligns strategies and approaches accordingly.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.<br>• Establishes long-range objectives and specifying the strategies and actions to achieve them.<br>• Takes a predetermined strategy and drives the execution of that strategy.<br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).<br>• Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.<br>• Provides revenue management functional expertise to cluster general managers, leadership teams and market sales leaders.<br>• Ensures hotel strategies conform to brand philosophies and initiatives.<br>• Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.<br>• Prepares sales strategy meeting agenda, supporting documentation.<br>• Communicates proactively with properties regarding rate restrictions and strategy.<br>• Manages rooms inventory to maximize cluster rooms revenue.<br>• Assists hotels with pricing and provides input on business evaluation recommendations.<br>• Leads efforts to coordinate strategies between group sales offices.<br>• Supports cluster selling initiatives by working with all reservation centers.<br>• Uses reservations system and demand forecasting systems to determine, implement and control selling strategies.<br>• Checks distribution channels for hotel positioning, information accuracy and competitor positioning.<br>• Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.<br>• Initiates, implements and evaluates revenue tests.<br>• Provides recommendations to improve effectiveness of revenue management processes.<br>• Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners.<br>• Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities.<br>• Promotes and protects brand equity.<br>Building Successful Relationships<br>• Develops and manages internal key stakeholder relationships in a proactive manner.<br>• Acts as a liaison, when necessary, between property and regional/corporate systems support.<br>Additional Responsibilities <br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Attends staff/forecast/long range meetings as requested by properties.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>As the <strong>Senior Account Manager</strong>, you will own key client relationships while overseeing fulfillment projects, operational performance, and cross-functional coordination. You'll serve as the trusted advisor for assigned accounts, translating client needs into actionable operational plans, monitoring KPIs, and providing data-driven recommendations that improve performance and client satisfaction.</p><br><p>This role is ideal for someone who combines strong relationship management skills with analytical thinking, project management, and a deep understanding of logistics, fulfillment, or eCommerce operations.</p><br><strong>Location</strong><p><strong>Fully Remote | 9:00 AM – 5:00 PM EST</strong></p><br><strong>Key Responsibilities</strong><strong>Client Relationship Management</strong><ul><li><p>Serve as the primary point of contact for assigned client accounts, building long-term relationships based on trust, responsiveness, and operational excellence.</p><br></li><li><p>Manage day-to-day client communication regarding fulfillment operations, ongoing initiatives, and special projects.</p><br></li><li><p>Proactively identify client needs and ensure timely resolution of questions, concerns, and operational issues.</p><br></li><li><p>Maintain regular communication with clients to ensure a high level of satisfaction and partnership.</p><br></li></ul><strong>Project Management & Operational Coordination</strong><ul><li><p>Lead client projects from initial requirements gathering through implementation and completion.</p><br></li><li><p>Coordinate closely with Operations, Warehouse, Fulfillment, and other internal teams to ensure projects are delivered on time and meet client expectations.</p><br></li><li><p>Monitor project milestones, identify potential risks, and proactively communicate status updates.</p><br></li><li><p>Ensure seamless execution of ongoing fulfillment activities and special operational initiatives.</p><br></li></ul><strong>Reporting & Business Reviews</strong><ul><li><p>Generate operational reports and monitor key performance indicators (KPIs) related to fulfillment and client operations.</p><br></li><li><p>Lead weekly, monthly, and quarterly business review meetings to present operational performance, trends, insights, and recommendations.</p><br></li><li><p>Translate operational data into meaningful business insights that support client decision-making.</p><br></li><li><p>Utilize AI tools such as Claude to analyze operational data, define requirements, and improve reporting efficiency.</p><br></li></ul><strong>Process Improvement</strong><ul><li><p>Develop, document, and maintain Standard Operating Procedures (SOPs) and operational documentation.</p><br></li><li><p>Identify opportunities to improve client workflows, operational efficiency, and fulfillment processes.</p><br></li><li><p>Recommend value-added services and operational improvements that strengthen long-term client partnerships.</p><br></li><li><p>Support continuous improvement initiatives across client operations.</p><br></li></ul><strong>Business Growth</strong><ul><li><p>Identify opportunities to expand existing client relationships through operational enhancements and additional service offerings.</p><br></li><li><p>Partner with leadership to improve account performance and increase long-term client value.</p><br></li><li><p>Provide strategic recommendations that contribute to customer retention and business growth.</p><br></li></ul><strong>Qualifications</strong><strong>Experience</strong><ul><li><p><strong>3+ years</strong> of experience in Account Management, Client Success, Client Services, or a similar client-facing role.</p><br></li><li><p>Experience managing client relationships within a 3PL, fulfillment, logistics, eCommerce, or supply chain environment is strongly preferred.</p><br></li><li><p>Experience leading client-facing projects, fulfillment initiatives, or operational implementations.</p><br></li><li><p>Experience presenting operational performance metrics and leading business review meetings.</p><br></li></ul><strong>Skills</strong><ul><li><p>Strong analytical skills with the ability to interpret operational KPIs, fulfillment metrics, and business performance data to support client decision-making.</p><br></li><li><p>Experience using AI tools such as Claude to analyze data, define business requirements, generate insights, and improve reporting workflows.</p><br></li><li><p>Excellent project management skills with the ability to coordinate multiple priorities while ensuring timely execution.</p><br></li><li><p>Strong written and verbal English communication skills with the ability to build relationships and present information professionally.</p><br></li><li><p>Proficiency using Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint, for reporting, analysis, and client presentations.</p><br></li><li><p>Strong understanding of eCommerce fulfillment, warehouse operations, logistics, and supply chain processes is highly preferred.</p><br></li></ul><strong>Mindset & Attributes</strong><ul><li><p>Client-focused with a strong commitment to delivering exceptional service.</p><br></li><li><p>Analytical and solution-oriented with excellent critical thinking skills.</p><br></li><li><p>Highly organized with exceptional attention to detail.</p><br></li><li><p>Proactive, resourceful, and results-driven.</p><br></li><li><p>Collaborative team player who thrives in fast-paced environments.</p><br></li></ul><strong>What Success Looks Like</strong><ul><li><p>Clients consistently receive proactive communication, operational excellence, and exceptional service.</p><br></li><li><p>Fulfillment projects are executed successfully while meeting client expectations and operational KPIs.</p><br></li><li><p>Business reviews provide meaningful insights that help clients improve performance.</p><br></li><li><p>Operational processes become more efficient through continuous improvement initiatives.</p><br></li><li><p>Client relationships continue to grow through trust, responsiveness, and value-added recommendations.</p><br></li></ul><strong>Opportunity</strong><p>This is an exciting opportunity to join a growing third-party logistics organization where you'll own strategic client relationships and play a critical role in operational success. You'll collaborate with cross-functional teams, leverage data to improve client outcomes, and help drive continuous improvements that contribute to long-term customer satisfaction and business growth.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage to offer phenomenal service.</p>
<h4>About the role</h4>
<p>As director of food and beverage, you will have full accountability for the strategic and operational leadership of the food and beverage division. You will lead a diverse and multi layered operation, balancing innovation, guest experience, people development, and strong commercial discipline.</p>
<p>Reporting directly to the general manager and working closely with the planning committee, you will continue to shape the food and beverage identity of the hotel while ensuring alignment with Four Seasons brand standards and long-term business objectives.</p>
<p>This role requires a visible, people focused leader who is equally comfortable setting business strategy and being present on the floor.</p>
<h4>What you will do</h4>
<li>Provide strategic leadership and direction for all food and beverage and culinary operations across the hotel</li>
<li>Lead, mentor, and develop a large leadership team including senior operational and culinary leaders</li>
<li>Champion a culture of excellence, collaboration, and service rooted in Four Seasons values</li>
<li>Drive commercial performance across all outlets, banqueting, and total food and beverage revenue streams</li>
<li>Ensure consistent delivery of exceptional guest experience and brand standards</li>
<li>Partner closely with culinary leadership on concept development, quality, and innovation</li>
<li>Oversee budgeting, forecasting, cost control, and profitability targets</li>
<li>Work collaboratively with sales, marketing, rooms, and events teams to maximise opportunities</li>
<li>Ensure compliance with all health, safety, licensing, and regulatory requirements</li>
<li>Act as a senior ambassador for the hotel across internal and external stakeholders</li>
<li>Ability to lead in alignment with Four Seasons brand and philosophy</li>
<h4>What you bring</h4>
<li>Significant senior leadership experience within luxury hospitality food and beverage operations</li>
<li>Proven international experience overseeing complex, multi outlet operations including high volume banqueting and culinary teams with a minimum of 5–7 years in luxury hotel or resort operations</li>
<li>A strong people leader with a track record of developing and inspiring high performing teams</li>
<li>Experience working with celebrity chefs and managing external partnerships or licensee agreements preferred</li>
<li>Strong operational knowledge of food & beverage operations, systems, and luxury service standards</li>
<li>Exceptional leadership skills with the ability to inspire and lead diverse, high-performing teams</li>
<li>Strong interpersonal, communication, and stakeholder management skills, with the ability to influence at all levels</li>
<li>Deep understanding of luxury service standards and guest expectations</li>
<li>Confident operating at executive committee level with strong stakeholder management skills</li>
<li>A calm, credible, and visible leadership presence</li>
<li>Experience in forecasting, budgeting, and financial planning at a divisional level</li>
<li>Commitment to maintaining the highest standards of hygiene, safety, and quality in partnership with culinary and stewarding teams</li>
<h4>What we offer:</h4>
<li>Competitive salary, wages, and a comprehensive benefits package tailored specifically for our planning committee members</li>
<li>Excellent training and development opportunities</li>
<li>Complimentary and discounted stays and services at Four Seasons worldwide</li>
<li>Comprehensive time off package including vacation, sick and holiday pay</li>
<li>Complimentary employee meals prepared by the Four Seasons culinary team</li>
<li>Complimentary dry cleaning and laundry services</li></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p>Job Title:</p><br><br>Associate Director - Operations (Egypt)<br><p>Job Description</p><br><br><p><span><b>Responsibilities</b></span></p><br><br><ul><li><span>Collaborate with senior management and staff to develop strategic plans; coordinate with other departments to establish open communications systems that ensure information is mutually shared to achieve optimal results</span></li></ul><br><ul><li><span>Develop and retain team of managers, providing coaching and development opportunities that continuously build and expand both the individual and the team capabilities and bench strength</span></li></ul><br><ul><li><span>Drive continuous operating improvements and quality performance of site metrics such as quality, CSAT, client satisfaction, productivity, staffing, training, attrition, and costs</span></li></ul><br><ul><li><span>Provide expert knowledge of workforce forecasting and planning to ensure necessary staffing levels to support customer demand</span></li></ul><br><ul><li><span>Drive recruitment, selection, and retention of highly qualified internal and external candidates</span></li></ul><br><ul><li><span>Manage department resources and provide leadership to ensure that production and quality work meets company goals</span></li></ul><br><ul><li><span>Actively support growth and expansion initiatives, proactively work with existing and new clients, manage expectations, and align them with overall business goals</span></li></ul><br><ul><li><span>Participate with cross-functional departments in strategic decisions designed to meet quality and service goals</span></li></ul><br><ul><li><span>Identify, analyze, and resolve a wide range of technical, process, and operational issues, providing quick and decisive solutions</span></li></ul><br><ul><li><span>Set plans to overcome industry challenges and seek opportunities internally and externally.</span></li></ul><br><ul><li><span>Direct system implementations that capture and report service metrics.</span></li></ul><br><ul><li><span>Support designing, building and implementation of new new business</span></li></ul><br><ul><li><span>Responsible for the financial performance by managing departmental budgets and costs, forecasting revenues and expenses, ensuring that the department is operating within its budget, and communicating financial information to the company's senior management</span></li></ul><br><ul><li><span>Responsible for the overall satisfaction and well-being of the employees within Operations department by setting policies and programs that support employee engagement, development, and retention, and creating a positive work environment.</span></li></ul><br><ul><li><span>Identify and solve any escalated issues that may negatively impact customer satisfaction and collaborate with other departments to ensure customers receive a consistent, high-quality experience.</span></li></ul><br><ul><li><span>Facing local/global clients from a senior leadership perspective to manage their expectation and fulfill our promise as best in class service</span></li></ul><br><ul><li><span>Support technology and innovation driven service approach</span></li></ul><br><ul><li><span>Perform other job-related and responsibilities as assigned by direct manager.</span></li></ul><br><p><b><span>Core Competencies</span></b></p><br><br><ul><li><span>Act as escalations point of contact with the client and proactively maintain regular engagement with key contacts to align with the client expectations and promote company growth.</span></li></ul><br><ul><li><span>Oversee, analyze, and evaluate all aspects of operations policies, procedures and initiatives.</span></li></ul><br><ul><li><span>Present company image to employees, customers, and community positively.</span></li></ul><br><ul><li><span>Direct, motivate and inspire the relevant operational teams to effectively deliver key client outcomes and achieve market-leading client satisfaction.</span></li></ul><br><ul><li><span>Manage succession planning in partnership with talent management to ensure key roles are filled and individual talent is recognized.</span></li></ul><br><ul><li><span>Conduct performance evaluation for team members and oversee all operations performance evaluations and feedbacks.</span></li></ul><br><ul><li><span>Manage operations related direct and indirect resource decision making and planning.</span></li></ul><br><ul><li><span>Establish quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement and develop service level standard.</span></li></ul><br><p><b><span>Interpersonal Competencies</span></b></p><br><br><ul><li><span>Cultural Awareness</span></li></ul><br><ul><li><span>Client relationship management </span></li></ul><br><ul><li><span>Conflict Management</span></li></ul><br><ul><li><span>Growth focus</span></li></ul><br><ul><li><span>Result Focus</span></li></ul><br><ul><li><span>Analytical Skills</span></li></ul><br><ul><li><span>Negotiation & Persuasion</span></li></ul><br><ul><li><span>Financial Awareness</span></li></ul><br><ul><li><span>Presentation Skills</span></li></ul><br><ul><li><span>Leadership Skills</span></li></ul><br><p><b><span>Candidate Criteria:</span></b></p><br><br><br><p>8-10 years' experience managing large, scaled teams in BPO industry</p><br><br><p>Corp Experience</p><br><br><p>Ability managing multiple global clients</p><br><br><br><br><br><br><p>Location:</p><br><br>EGY Cairo - Building F16<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>
ABOUT THR ROLE:We are seeking a Digital Monetization & Ad Ops Manager to be responsible for the end-to-end operational execution and of monetization across all digital channels, including web display and video, mobile apps, CTV/OTT, programmatic partners, and social platforms. The role ensures that all inventory is correctly set up, monetized efficiently, compliant with platform and policy requirements, and continuously optimized to maximize yield and revenue stability. This position focuses on day-to-day delivery, performance monitoring, issue resolution, and reporting, translating monetization strategy into consistent operational results. Success in the role will be measured through clearly defined quarterly KPIs covering revenue performance, fill rate, yield improvement, monetization uptime, and reporting accuracy.<br>The following job description details the skills and competencies required for this level.<br>SKILLS AND REQUIREMENTS4+ years in ad ops, programmatic advertising, or digital monetization (agency, ad-tech, or publisher side). Strong knowledge of GAM, SSPs, DSPs (DV360, The Trade Desk). Familiar with paid media platforms: Google Ads, Meta Ads, Tik Tok Ads, You Tube Ads. Experience managing ad-tech partners (Teads, Magnite, Pub Matic, Spring Serve, etc.). Strong analytical and reporting skills (Google Analytics, Looker, Data Studio). Background in CTV/FAST advertising models is a strong plus. Strong problem-solving and analytical mindset and High attention to detail Excellent communication skills with the Ability to work under pressure in a fast-paced environment Proactive and ownership-driven attitude with Strong time management and prioritization skills Commercial mindset: ability to translate ad ops into revenue opportunities for sales.<br>KEY RESPONSIBILITIES:1. Display & Video (Web) Manage and hands on GAM trafficking and line item setup to ensure accurate and timely campaign implementation. Support and hands on Prebid setup and troubleshoot related issues to maintain optimal header bidding performance. Apply and optimize floor prices by geo, device, and format to maximize revenue opportunities. Conduct creative QA and ensure compliance with internal policies and industry standards. Perform daily pacing and delivery checks and adjust campaigns as needed to meet performance goals.2. App (i OS / Android) Validate SDK integrations in collaboration with the tech team to ensure proper ad delivery. Map ad units according to placements to ensure correct implementation and tracking. Maintain mediation waterfall hygiene to optimize demand competition and yield. Monitor latency and timeout settings to improve performance and user experience. Conduct regular app monetization stability checks to ensure consistent revenue performance.3. CTV / OTT / FASTConfigure and manage ad pods to ensure proper ad sequencing and delivery. Validate and monitor SSAI integrations to maintain seamless ad insertion. Support deal setup, including PMPs and Programmatic Guaranteed campaigns. Monitor delivery, pacing, and fill rates to ensure campaign effectiveness. Perform quality control checks to maintain strong CTV monetization performance.4. Programmatic Partners (SSPs, DSP Tags) Execute partner onboarding processes to enable smooth integrations. Monitor and hands on daily performance and yield across partners to optimize revenue. Block MFA and low-quality demand sources to protect inventory quality. Enforce floor price compliance across all programmatic partners. Prepare and share partner performance reports with relevant stakeholders.5. Social Media Monetization Enable and manage monetization across all social media platforms and accounts. Ensure policy compliance and verify monetization eligibility requirements. Optimize yield across formats and geographies to maximize revenue. Track revenue and reconcile payouts to ensure accuracy. Prepare social monetization reports and escalate issues when necessary.6. Revenue & KPIs and Success Metrics:Maintain monthly revenue variance within ±5% of forecasted targets Monitor revenue trends and proactively address fluctuations Collaborate with commercial teams to stabilize and grow revenue performance<br>What We Offer The chance to define the digital monetization roadmap for Lovin & Smashi. Hands-on exposure to CTV & FAST monetization, one of the fastest-growing areas in media. A cross-functional role bridging tech, content, and commercial. Growth opportunities within a leading regional media company.<br>Augustus Overview Augustus is a Middle Eastern digital media holding company based in Dubai, Cairo and Riyadh and has been designed to adapt and evolve to this perpetually changing media environment. We apply our expertise to building media brands, each centered on an audience first mindset, such as promoting the ideals of a positive lifestyle or an aspirational business mentality. Our brands have originated from new media platforms and power our entire ecosystem of services, especially creating brand communications that resonate with our audiences across digital and the real world. Our content is loved and seen by millions, natively across visual, audio and text platforms. <br>Lovin’ Lovin’ is a local news and lifestyle brand. Lovin’ captures the best of the world around us: what we see, do, think, eat and drink. Lovin’ presents a positive view of our city, town, country or community. Lovin’s mantra is simple: Lovin’ Your Life. <br>Smashi Smashi is a business news network streaming live from the heart of the Arab world, covering the most innovative products, services and technologies changing our lives. Smashi is a mindset, it’s for the driven, the dreamers and the doers. <br>ODEUM ODEUM is our in-house content studio, powered by data and insights, designed to produce new media formats, in real time for clients that live across our brand channels. We connect brands with communities and culture.
Company Overview Mega Evolution Company Introduction Deck: https://drive.google.com/file/d/14d_MvV0Pnbza9FyGEwwd J7l QUvqu O5-L/view?usp=sharing<br>About Quokka Quokka is a global influencer marketing agency that connects brands and creators across international markets. Our team is made up of talented professionals from Korea, Japan, the United States, Indonesia, Thailand, the Philippines, Vietnam, Malaysia and beyond. Each team member leads initiatives within their local market, bringing regional expertise while collaborating on global projects. As a fast-growing startup, we offer the opportunity to build meaningful systems, take ownership from day one, and contribute directly to the growth of an international business.<br>Our Vision To become the leading cross-border creator ecosystem, helping brands and creators grow beyond cultural and market boundaries. This position sits primarily within Quokka MCN, our creator management division. Quokka also works closely with Mega Evolution, our partner influencer marketing agency. While your primary focus will be growing Quokka's creator network, you'll also support Mega Evolution's influencer campaigns and creator partnerships when needed.<br>Position Summary We're looking for a proactive and commercially minded Talent Manager to lead creator acquisition and talent management within Middle East.. You'll own the creator lifecycle—from identifying promising creators and building relationships to negotiating partnerships, onboarding talent and supporting ongoing campaign opportunities. Alongside your core MCN responsibilities, you'll occasionally assist Mega Evolution with influencer campaign coordination and creator communications, making this role ideal for someone who enjoys both talent management and client-facing campaign operations.<br>Key Responsibilities Quokka MCN (Primary Responsibilities) Identify and recruit high-potential creators across Tik Tok, Instagram, and You Tube using performance metrics, audience insights, and content quality. Build and manage a structured creator outreach pipeline using the company's CRM and internal systems. Develop market-specific sourcing strategies based on local trends, creator niches, and platform behaviour. Present Quokka's creator program and negotiate partnership terms with prospective creators. Prepare commercial proposals using regional pricing frameworks while maintaining healthy business margins. Coordinate creator contracts and invoices. Manage creator onboarding, including documentation, profile setup, media kits, and onboarding milestones. Maintain accurate creator records, rate cards, and communication history within internal databases. Source out brand partnerships and recommend suitable creators for campaign opportunities. Build long-term relationships with signed creators, ensuring consistent communication and ongoing engagement.<br>Mega Evolution (Secondary Responsibilities) As business needs require, you may also:Support influencer campaign execution for brand clients. Coordinate creator communications throughout campaign delivery. Assist with creator onboarding onto the Mega Evolution platform. Conduct outreach to prospective creators and clients. Support campaign reporting, scheduling, documentation, and administrative tasks. Shared Responsibilities Monitor influencer marketing trends, platform updates, and creator economy developments within your assigned market. Work closely with cross-functional teams across Quokka and Mega Evolution. Continuously identify opportunities to improve internal workflows and creator operations.<br>Work Arrangement Employment Type: Independent Contractor Location: Remote (with occasional in-person meetings) Working Hours: Full-time (8 hours/day, Mon – Sat), Flexible Start Date: As soon as possible (pre-onboarding of up to four weeks may be available where required). Compensation: 400-450 USDPerformance and compensation are reviewed annually based on individual performance and company growth.<br>What We Offer Ownership of creator recruitment and talent management within your assigned market. Opportunities to work with creators and brands across Southeast Asia and international markets. Exposure to both MCN operations and agency-side influencer marketing campaigns. Performance-based incentives that reward long-term contribution (eligible after one year). A collaborative international team with significant autonomy and opportunities for professional growth. The ability to make a measurable impact in a rapidly growing company. Flexible work arrangement. Remote-first flexibility – Enjoy the freedom to work from anywhere with a flexible schedule, eliminating daily commuting and associated costs while giving you greater control over your work-life balance.<br>Required Qualifications Native or professional proficiency in English and Arabic.~2 years of experience in influencer marketing, creator partnerships, talent management, or account management. Strong understanding of Tik Tok, Instagram, and You Tube creator ecosystems. Familiarity with influencer pricing models, campaign budgeting, and commercial negotiations. Excellent organizational skills with experience managing large databases or CRM systems (Notion, Airtable, Google Sheets, Excel, etc.). Strong written and verbal communication skills with the ability to build relationships across different cultures. Professional working proficiency in English. Reliable internet connection and a suitable remote working environment. Ability to work independently with minimal supervision.<br>Preferred Qualifications Additional proficiency in Mandarin, Japanese, or Korean. Experience working within an MCN, influencer agency, creator platform, or startup. Bachelor's degree in Marketing, Communications, Business, or a related field.<br>Our Values Integrity and honesty Ownership and accountability Clear and proactive communication Continuous learning and self-improvement Collaboration across cultures Professionalism Adaptability and initiative Strong digital literacy
Role Overview:<br>We are looking for an experienced Manager – Sales & Partnerships (Travel Trade) to drive revenue and partnerships across travel trade ecosystem in Cairo. This role focuses on selling to tour operators, travel agents, hotels, wholesalers, DMCs, and is ideal for someone with deep industry experience and strong existing trade relationships. This is a hands-on commercial role with high visibility and direct impact on growth. Experience or understanding of the airport services and aviation-adjacent ecosystem will be a strong advantage.<br><br>Key Responsibilities:Drive revenue growth through strategic sales initiatives targeting tour operators, hotels, MICE, travel agents, wholesalers, DMCs, Corproates.• Own the end-to-end sales cycle including prospecting, pitching, commercial negotiations, contracting, and onboarding.• Identify new business opportunities within the travel trade ecosystem and convert them into long-term partnerships.• Account Management: Build, manage, and deepen relationships with key travel trade partners, acting as the primary point of contact.• Maintain a strong understanding of the Egypt travel trade landscape, competitive dynamics, and emerging trends.• Represent the company at industry events, trade shows, partner meetings, and networking forums.• Work closely with internal teams including product, marketing, operations, and finance to ensure seamless partner onboarding and execution.• Drive B2B and B2C sales of airport services via mobile application platform, including onboarding partners and distribution channels onto the platform.• Identify and onboard service providers (e.g., transport, F&B, retail, concierge, meet & assist, etc.) to be listed and sold through the airport marketplace ecosystem.• Develop and manage partnerships with travel trade and non-traditional partners (e.g., OTAs, fintech, loyalty programs, corporates) to drive app-based sales and user acquisition.• Collaborate with marketing and digital teams to support campaigns that drive app downloads, user engagement, and conversion.• Monitor sales performance and user behavior across the platform, providing commercial insights and recommendations to optimize revenue streams.• Support the development of bundled products (e.g., lounge + fast track + transfer) and dynamic pricing strategies tailored for both B2B and B2C channels.• Act as a commercial bridge between partners and the platform team to ensure continuous improvement of the digital offering.<br>Required Qualifications & Experience:5–10 years of experience in sales, business development, or partnerships within the travel trade industry.• Proven experience selling to tour operators, travel agents, hotels, MICE, Corporate wholesalers, DMCs.• Strong existing network and deep relationships within the Egypt travel trade (mandatory).• Knowledge of Religious travel demand and related travel ecosystem• Demonstrated success in closing commercial deals and managing strategic accounts.• Understanding of airport services, aviation services, or the airport ecosystem is a strong plus.• Candidate should be already based in Cairo Egypt and have right to work with the ability to travel locally and regionally as required.• Fluency in Arabic and English is a must.• Experience in digital platforms, e-commerce, marketplace models, or app-based service sales is highly preferred.• Strong understanding of B2C and B2B2C commercial models, including distribution, pricing, and customer acquisition strategies.• Experience working with or selling through digital channels such as apps, OTAs, or online marketplaces is an advantage.<br>About the Company Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate.<br>Our promise to you:We will respect and value your background and perspectives We will work together with integrity We will share our incredible pride for job, company and industry<br>What we ask of you:Bring passion to all that you do Listen, move fast and think innovatively Speak up, have ideas and share them Believe in customer service, and treating every person with kindness<br>As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.<br>Who we are:We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts.<br>In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc.<br>With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.<br>Join our family today. Together, we'll make travel better.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Overview
<p>At Scatec, you get to work on something that matters. We develop, build, own, and operate renewable energy solutions that accelerate access to reliable and affordable clean energy. As part of a global and agile organisation, you will work with skilled colleagues across functions and geographies, take real ownership, and contribute to a company driven by the vision of improving our future.</p><br>
<p>At the heart of everything we do is our belief that <em>we bring the energy</em> - the energy for change, connection, and growth. It shapes how we collaborate, innovate, and create impact together.</p><br>
<p>If you are looking for a role where your contribution is visible, your development matters, and your work supports a more sustainable future, Scatec may be the right place for you.</p><br>
<p>Ready to make an impact?</p><br> <p><strong>Why this role matters</strong></p><br>
<p>As the Reward and Global Mobility Manager you will be accountable for leading and continuously improving the operational delivery of Scatec’s global reward and mobility programme, ensuring core processes are delivered consistently, efficiently and in line with business needs.</p><br>
<p>The role holder owns the end-to-end delivery of key annual reward processes, including the annual salary review, performance management and Short-Term Incentive (STI) bonus cycle, global benchmarking, Long-Term Incentive and employee share-based programmes.</p><br>
<p>The role contributes to ensuring Scatec’s reward and mobility programme is well benchmarked, fit for purpose, transparent and easy to understand, supporting the company’s ability to attract, retain and incentivise employees across functions and geographies.</p><br>
<p>The role requires a highly analytical and detail-oriented reward professional with strong numerical capability, sound understanding of compensation practices, and the ability to communicate effectively with a broad range of stakeholders. </p><br> <p><strong>What you'll be doing</strong></p><br>
<p>As the Global Reward Operations Lead you will be responsible for owning, orchestrating and running key annual global reward processes across Scatec, as well as supporting the management and evolution of the global reward programme for a market leader in renewable energy, ensuring the programme remains competitive and aligned with the organisation’s strategy and business objectives.</p><br>
<ul>
<li>Facilitate the Scatec annual global reward processes including salary reviews, performance/bonus cycle, benchmarking, option and share programmes</li>
<li>Develop reward training materials and run capability building sessions with leaders and engagement sessions with employees to support the various reward cycles and priorities</li>
<li>Conduct in-depth analysis of compensation data identifying trends and strategic insights to inform the global salary review</li>
<li>Benchmark compensation packages against external market to ensure competitiveness, providing recommendations for adjustments where necessary</li>
<li>Support the design, implementation, and management of variable pay and incentive programs to drive performance and reward top talent</li>
<li>Conduct job evaluations to determine appropriate job levels, titles, and salary ranges, ensuring consistency across the organization</li>
<li>Generate regular reports on compensation metrics and trends, providing actionable insights to support decision-making</li>
<li>Stay informed of industry trends, best practices, and emerging regulations in compensation and benefits to inform the development of innovative reward strategies</li>
<li>Ensure that all compensation and benefits programs adhere to legal and regulatory requirements, including equal pay and other relevant laws</li>
</ul>
<p>Your work will support real decisions, real assets, and real operational outcomes.</p><br> <p><strong>What you'll bring</strong></p><br>
<p><strong>Experience and qualifications</strong></p><br>
<ul>
<li>Bachelor's degree in Human Resources, Business Administration, Finance, or a related field. Master's degree or relevant professional certification in compensation, benefits, global mobility or HR is advantageous</li>
<li>8+ years experience in reward, compensation, benefits or HR operations, with experience managing annual reward cycles, benchmarking processes and/or incentive programmes in a complex international environment</li>
<li>Strong understanding of compensation practices, market benchmarking, job evaluation, variable pay, share-based programmes and relevant legal, regulatory and governance requirements</li>
<li>Advanced proficiency in Excel, PowerPoint, HRIS and compensation analysis tools, with confidence using technology, automation and AI-enabled tools to improve process efficiency, accuracy and reporting</li>
<li>Strong attention to detail, with the ability to maintain data accuracy, confidentiality, auditability and compliance across sensitive reward and employee data</li>
<li>Ability to work independently, collaborate effectively across functions and geographies, and influence stakeholders to deliver consistent reward outcomes</li>
</ul>
<p><strong>What it's like to work at Scatec</strong></p><br> <p>At Scatec, we combine purpose with performance. We value responsibility, clarity, and collaboration and we encourage people to challenge existing ways of working, contribute ideas, and keep developing. You can expect an environment where people work together across disciplines and geographies, where good performance matters, and where you are trusted to take ownership without unnecessary hierarchy.</p><br> <p><strong>If you are motivated by technology, data and AI-enabled tools to improve accuracy, efficiency, insight generation and a deep understanding of compensation practices, this could be a strong next step in your career.</strong></p><br> <p><strong>What we offer</strong></p><br> <p>At Scatec, you will be part of a company with a clear and ambitious purpose, working on renewable energy solutions that make a lasting difference. You will gain responsibility early, learn from experienced colleagues, and build your capabilities in a business that offers global exposure, strong development opportunities, and meaningful work in the energy transition.</p><br> <p>Scatec is an equal opportunity employer. All qualified applicants will receive consideration for employment based on merit, competence, and business need</p><br> </div>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a highly skilled Customer Senior Project Manager to lead large-scale, customer-facing projects and programmes across multiple domains for enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p>
<h4>What you will do</h4>
<p><strong>Vision, planning and control</strong><br>
Define and communicate the high-level vision and desired future state for the programme.<br>
Create detailed programme plans, including resource requirements, interdependencies, and critical paths.<br>
Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.<br>
Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</p>
<p><strong>Organisation & leadership</strong><br>
Build and lead high-performing cross-functional teams.<br>
Clarify skills requirements and manage recruitment and development during engagement.<br>
Act as a coach and mentor, fostering collaboration and motivation.<br>
Influence relationships with internal and external stakeholders and support effective business change.</p>
<p><strong>Quality assurance and reporting</strong><br>
Apply quality assurance standards across all work streams.<br>
Implement robust reporting mechanisms for budget, timelines, and KPIs.<br>
Maintain accurate financial and project documentation, including lessons learned and closure reports.</p>
<p><strong>Risk, issue and change management</strong><br>
Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</p>
<p><strong>Financial management</strong><br>
Align outcomes with benefits realisation plans and manage scope changes effectively.<br>
Maintain business cases and ensure ongoing viability of projects and programmes.<br>
Forecast and report on budgets and expenditure accurately.</p>
<h4>Who you are</h4>
<ul>
<li>Over 5 years of experience managing major complex projects within the ICT industry.</li>
<li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li>
<li>Proven ability to manage multiple complex projects concurrently.</li>
<li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li>
<li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li>
<li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li>
<li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What’s in it for you</h4>
<ul>
<li>Opportunity to lead high-impact projects for global enterprise customers.</li>
<li>Exposure to senior stakeholders and strategic decision-making.</li>
<li>Work in a collaborative, innovative environment with cutting-edge technologies.</li>
<li>Professional growth through challenging projects and leadership responsibilities.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced project governance and risk management techniques.</li>
<li>Strategic stakeholder engagement and negotiation skills.</li>
<li>Financial planning and benefits realisation in large-scale programmes.</li>
<li>Leadership in multi-domain, cross-functional environments.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<p><strong>Manage recreation team:</strong><br>
Lead, train, and supervise recreation team ensuring they deliver excellent customer service and adhere to hotel policies.<br>
Create work schedules for associates, ensuring appropriate coverage for activities and facilities.<br>
Monitor team performance, provide feedback, conduct training, and handle performance-related issues in collaboration with the Recreation Manager.<br>
Foster a positive team environment and motivate associates to provide high-quality guest experiences.</p>
<p><strong>Coordinate recreation activities and programs:</strong><br>
Organize and oversee a variety of recreational programs and events, such as fitness classes, pool activities, sports, arts and crafts, games, and outdoor excursions.<br>
Develop new and innovative recreational activities based on guest interests and feedback, ensuring programs align with the hotel's brand and guest demographic.<br>
Manage the scheduling and implementation of activities to maximize guest participation and satisfaction.</p>
<p><strong>Ensure guest satisfaction:</strong><br>
Provide excellent customer service, engaging with guests and ensuring their recreational needs are met.<br>
Respond to guest feedback and concerns related to recreational activities, resolving any issues promptly and professionally.<br>
Create memorable experiences for guests by ensuring that recreational activities are fun, safe, and engaging.<br>
Assist in the planning and execution of special events or themed activities to attract guests and enhance their stay.</p>
<p><strong>Maintain recreation facilities:</strong><br>
Ensure that all recreation facilities, including pools, fitness centers, sports areas, and equipment, are clean, safe, and well-maintained.<br>
Conduct regular inspections of recreational facilities and equipment, addressing any maintenance or safety concerns.<br>
Collaborate with the housekeeping and maintenance teams to ensure the upkeep of recreation areas and the availability of necessary supplies and equipment.</p>
<p><strong>Safety and risk management:</strong><br>
Enforce safety regulations and ensure that associates are trained in emergency procedures and first aid.<br>
Monitor the safety of guests participating in recreational activities and ensure that associates follow safety protocols.<br>
Address any accidents or incidents promptly, ensuring proper documentation and follow-up.</p>
<p><strong>Budgeting and inventory management:</strong><br>
Assist in managing the recreation department's budget, ensuring that activities and programs remain within budgetary limits.<br>
Oversee the procurement and inventory management of recreational equipment, supplies, and promotional materials.<br>
Monitor costs related to recreational activities, making recommendations for improvements or cost-saving measures.</p>
<p><strong>Promote hotel recreational offerings:</strong><br>
Assist with the marketing and promotion of recreational activities to hotel guests, both in-house and prospective guests.<br>
Develop promotional materials and collaborate with the hotel’s marketing team to highlight the hotel’s recreational programs and facilities.<br>
Provide information to guests about available activities, helping them plan and book events or services.</p>
<p><strong>Administrative tasks:</strong><br>
Assist with preparing reports on recreational activities, guest feedback, and team performance.<br>
Manage reservations and bookings for recreational activities, ensuring smooth coordination of services.<br>
Maintain accurate records of guest participation, department schedules, and operational expenses.</p>
<p><strong>Additional responsibilities:</strong><br>
Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p>
<h4>Qualifications</h4>
<p><strong>Abilities / key competencies / skills</strong><br>
Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<ul>
<li>Leading myself</li>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
<li>Leading others</li>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
<li>Leading the business</li>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
</ul>
<p><strong>Experience / certificates / education</strong><br>
Experience: At least 3-5 years of experience in recreation or leisure management, preferably in a hotel or resort setting.<br>
Education: A degree in hospitality management, recreation management, or a related field is preferred.</p>
<p><strong>Skills & attributes:</strong></p>
<ul>
<li>Strong leadership and team management skills, with the ability to motivate and manage a diverse team.</li>
<li>Strong organizational skills, with the ability to manage multiple tasks and priorities effectively.</li>
<li>Creative and resourceful, with the ability to design and implement engaging and innovative recreational programs.</li>
<li>Financial acumen with the ability to manage budgets and monitor expenses.</li>
<li>Knowledge of health and safety regulations as they pertain to recreation and leisure activities.</li>
<li>Proficient in using recreation management software, Microsoft Office Suite, and other relevant systems.</li>
<li>Proficient in Microsoft Office Suite and recreation management software.</li>
</ul>
<p><strong>Language:</strong><br>
Excellent reading, writing and oral proficiency in English language.<br>
Ability to speak other languages and basic understanding of local languages will be an advantage.</p>
<h4>Additional information</h4>
<p><strong>What awaits you...</strong></p>
<ul>
<li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li>
</ul></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a highly skilled customer senior project manager to lead large-scale, customer-facing projects and programmes across multiple domains for enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p>
<h4>What you will do</h4>
<strong>Vision, planning and control</strong><br>
<ul>
<li>Define and communicate the high-level vision and desired future state for the programme.</li>
<li>Create detailed programme plans, including resource requirements, interdependencies, and critical paths.</li>
<li>Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.</li>
<li>Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</li>
</ul>
<strong>Organisation & leadership</strong><br>
<ul>
<li>Build and lead high-performing cross-functional teams.</li>
<li>Clarify skills requirements and manage recruitment and development during engagement.</li>
<li>Act as a coach and mentor, fostering collaboration and motivation.</li>
<li>Influence relationships with internal and external stakeholders and support effective business change.</li>
</ul>
<strong>Quality assurance and reporting</strong><br>
<ul>
<li>Apply quality assurance standards across all work streams.</li>
<li>Implement robust reporting mechanisms for budget, timelines, and KPIs.</li>
<li>Maintain accurate financial and project documentation, including lessons learned and closure reports.</li>
</ul>
<strong>Risk, issue and change management</strong><br>
<ul>
<li>Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</li>
</ul>
<strong>Financial management</strong><br>
<ul>
<li>Align outcomes with benefits realisation plans and manage scope changes effectively.</li>
<li>Maintain business cases and ensure ongoing viability of projects and programmes.</li>
<li>Forecast and report on budgets and expenditure accurately.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Over 5 years of experience managing major complex projects within the ICT industry.</li>
<li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li>
<li>Proven ability to manage multiple complex projects concurrently.</li>
<li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li>
<li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li>
<li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li>
<li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What’s in it for you</h4>
<ul>
<li>Opportunity to lead high-impact projects for global enterprise customers.</li>
<li>Exposure to senior stakeholders and strategic decision-making.</li>
<li>Work in a collaborative, innovative environment with cutting-edge technologies.</li>
<li>Professional growth through challenging projects and leadership responsibilities.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced project governance and risk management techniques.</li>
<li>Strategic stakeholder engagement and negotiation skills.</li>
<li>Financial planning and benefits realisation in large-scale programmes.</li>
<li>Leadership in multi-domain, cross-functional environments.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a highly experienced customer programme manager to lead large-scale, customer-facing projects and programmes across multiple domains for our enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p>
<h4>What you will do</h4>
<strong>Vision, planning and control</strong><br>
<ul>
<li>Define and communicate the high-level vision and desired future state for the programme.</li>
<li>Create detailed programme plans, including resource requirements, interdependencies, and critical paths.</li>
<li>Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.</li>
<li>Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</li>
</ul>
<strong>Organisation & leadership</strong><br>
<ul>
<li>Build and lead high-performing cross-functional teams.</li>
<li>Clarify skills requirements and manage recruitment and development during engagement.</li>
<li>Act as a coach and mentor, fostering collaboration and motivation.</li>
<li>Influence relationships with internal and external stakeholders and support effective business change.</li>
</ul>
<strong>Quality assurance and reporting</strong><br>
<ul>
<li>Apply quality assurance standards across all work streams.</li>
<li>Implement robust reporting mechanisms for budget, timelines, and KPIs.</li>
<li>Maintain accurate financial and project documentation, including lessons learned and closure reports.</li>
</ul>
<strong>Risk, issue and change management</strong><br>
<ul>
<li>Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</li>
</ul>
<strong>Financial management</strong><br>
<ul>
<li>Align outcomes with benefits realisation plans and manage scope changes effectively.</li>
<li>Maintain business cases and ensure ongoing viability of projects and programmes.</li>
<li>Forecast and report on budgets and expenditure accurately.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Over 7 years of experience managing major programmes within the ICT industry.</li>
<li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li>
<li>Proven ability to manage multiple complex projects concurrently.</li>
<li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li>
<li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li>
<li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li>
<li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What’s in it for you</h4>
<ul>
<li>Opportunity to lead high-impact programmes for global enterprise customers.</li>
<li>Exposure to senior stakeholders and strategic decision-making.</li>
<li>Work in a collaborative, innovative environment with cutting-edge technologies.</li>
<li>Professional growth through challenging projects and leadership responsibilities.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced programme governance and risk management techniques.</li>
<li>Strategic stakeholder engagement and negotiation skills.</li>
<li>Financial planning and benefits realisation in large-scale programmes.</li>
<li>Leadership in multi-domain, cross-functional environments.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>