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<b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Managed Services<br><b>Management Level</b><br>Manager<br><b>Job Description & Summary</b><br>The Manager is responsible for managing day-to-day accounting delivery for assigned clients or entities within a finance delivery environment. The role ensures that finance activities are delivered accurately, on time, and in line with applicable accounting standards, agreed service levels, client policies, and internal controls.<br>This position combines strong accounting knowledge with hands-on people leadership, client coordination, issue resolution, and continuous improvement. The Manager works closely with senior delivery leadership and client finance stakeholders to maintain service quality, strengthen process discipline, and support scalable delivery across General Ledger, Record-to-Report, Accounts Payable, Order-to-Cash, FP&A support, and close/reporting activities.<br><b><b>About PwC ETIC - Egypt Technology and Innovation Centre </b></b><br>PwC opened a new Technology & Innovation Center in Cairo that delivers high quality technology solutions to consulting Clients across the globe. The Centre provides a broad suite of skills and services to our clients, ranging from Packaged Applications such as SAP & Oracle, to Cybersecurity, Data Analytics, Custom Development and Cloud services utilising AWS, Azure and Google, as well as expanding our existing Managed Services capabilities. <br>The centre is looking to expand rapidly and we are looking for enthusiastic self-starters with a passion for technology and client delivery to help shape and form this new venture.<br><b><b>Corporate Culture & Working Environment: </b></b><br>Our culture is one of inclusivity and care, where we respect each other and our differences. It's one that supports collaboration, teamwork and innovation and one that embraces difference. We support everyone having a voice and feeling empowered to challenge the status quo, bringing new ideas to the table. <br>As PwC staff, you will have the chance to collaborate across level, line of services, and global network. Not only in terms of work, get involved too in firm-wide events.<br>Key Responsibilities<br>• Manage accounting delivery for assigned clients, entities, or process towers, covering GL, R2R, AP, O2C, FP&A support, and month-end, quarter-end, and year-end close activities.<br>• Coordinate the preparation and review of reporting packs for statutory and management reporting, ensuring completeness, accuracy, and alignment with client timelines.<br>• Monitor service delivery performance against agreed service levels, quality expectations, compliance requirements, and issue-resolution timelines.<br>• Review journal entries, account reconciliations, accruals, prepayments, intercompany balances, variance explanations, and supporting schedules before senior-level approval where required.<br>• Apply IFRS, US GAAP, IPSAS, local statutory rules, and client accounting policies to routine and moderately complex accounting matters, escalating judgmental items appropriately.<br>• Act as an escalation point for delivery issues, process bottlenecks, unresolved exceptions, and client concerns, ensuring clear ownership and timely follow-up.<br>• Lead and coach team members, including planning workloads, setting priorities, reviewing outputs, supporting development, and contributing to performance management discussions.<br>• Partner with client controllers, finance managers, and process owners to explain close status, open items, balance sheet movements, process risks, and improvement actions.<br>• Drive standardization of process steps, templates, reconciliations, working papers, checklists, and reporting routines across assigned clients or entities.<br>• Identify and implement continuous improvement opportunities, including workflow simplification, automation candidates, root-cause elimination, and KPI-based performance tracking.<br>• Maintain process documentation, SOPs, control evidence, decision logs, and issue trackers to support governance, audit readiness, and knowledge continuity.<br>• Support internal, external, tax, and statutory audits by coordinating requested schedules, resolving queries, tracking findings, and helping remediate control gaps.<br>• Support transitions, onboarding, and stabilization for new entities or scope expansions through knowledge transfer, shadowing plans, cutover tracking, and readiness reviews.<br>• Collaborate with procurement, payroll, tax, treasury, IT, business, and transformation teams to resolve cross-functional dependencies affecting finance delivery.<br>• Track capacity, utilization, handover risks, and delivery economics for the assigned team, raising resource or scalability concerns with senior management.<br>Qualifications:<br>• Bachelor's degree in Accounting, Finance, Business, or a related field; CPA, ACCA, CMA, or equivalent qualification is preferred.<br>• 8-12 years of progressive accounting or finance experience, including meaningful exposure to shared services, BPO, professional services, or multinational environments.<br>• Experience leading small to mid-sized teams and coordinating work across multiple clients, entities, countries, or process areas.<br>• Strong working knowledge of financial close, reconciliations, balance sheet governance, management reporting, and statutory reporting support.<br>• Good knowledge of IFRS and/or US GAAP, with the ability to research, interpret, and apply client policies to practical accounting scenarios.<br>• Hands-on experience with ERP systems such as SAP, Oracle, Microsoft Dynamics/AX, or similar platforms.<br>• Advanced Excel capability and practical experience with reporting, workflow, BI, or automation tools is an advantage.<br>• Experience gained within a Big Four or other reputable audit/advisory firm is highly desirable and will be considered a strong plus, particularly where it includes exposure to financial reporting, statutory audits, internal controls, and multi-entity environments.<br><strong><br>• German language proficiency is a plus.</strong><br>• Demonstrated ability to improve processes, strengthen controls, manage priorities, and communicate effectively with client and internal stakeholders.<br>Key Competencies<br>• Team leadership and coaching<br>• Client-service ownership<br>• Financial controllership discipline<br>• Issue management and escalation<br>• Delivery excellence mindset<br>• Process documentation and governance<br>• Analytical review and judgment<br>• Stakeholder communication<br>• Continuous improvement<br>• Adaptability in a regional delivery model<br><b>Suggested reporting line:</b> This role typically reports into the next senior level within Finance & Accounting Delivery, adjusted based on client portfolio size and operating model.<br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Accounting Policies, Accounting Practices, Active Listening, Analytical Thinking, Balance Sheet Analysis, Budgetary Management, Cash Flow Analysis, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Escalation Management, Financial Budgeting, Financial Close Process, Financial Data Mining, Financial Forecasting, Financial Management, Financial Policy, Financial Reporting, Financial Statement Analysis, Generating Financial Reports {+ 14 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Hitachi is transforming its business to focus on sustainable growth and profitability in digital and green sectors through its Social Innovation Business. This includes creating a customer-focused model, aligning global processes, and using common digital tools. By joining us, you will participate in the development of the values that make up the DNA of our structure: the recognition of people, team leadership and digital innovations. You will benefit from the full support of our teams of experts and consultants who are the driving force behind our successful development. In your role as an International Sales & Business Development Manager for Egypt and North Africa , you take the responsibility of important Hitachi Rail Revenue Collection Systems (RCS) Customers in the area overseeing the development of all our RCS activities (for existing and new customers). You are based in Egypt and understand the transport ecosystem in major Egyptian cities e.g. Cairo and Alexandria. You are a commercially driven and strategically minded International Sales & Business Development Manager who will expand RCS footprint in the mobility, ticketing, and revenue collection ecosystem. Your role focuses on driving international growth across public transport authorities, operators, and mobility service providers by delivering innovative ticketing and fare collection solutions. You will play a key role in our Customer Account Teams, identifying new market opportunities, building strategic partnerships, and managing high-value customer relationships, while contributing directly to order intake , revenue growth , and cash performance . Your business development actions are targeting mainly ticketing projects (metros/busses/tram...), Parking and road projects (free flow and standard Tolling) You must meet your objectives (order intake and quality of the OI). You will be responsible of prospecting, identifying and qualifying opportunities to build a pipeline over several years. Your prospecting actions will mainly target ticketing opportunities. You will be responsible for meeting the qualitative and quantitative targets set for you. Your main tasks will be to: Developing the Sales Portfolio with existing and new customers in the region for the whole RCS product portfolio Pre-sales activities: promoting the RCS solutions, identifying and qualifying the opportunities Being in full adherence with the internal standard and rules, and with the Bid department support, to produce, deliver, and negotiate RCS offers until contract signature To closely track your opportunity target in close collaboration with your partner network Internal commercial reporting Collect market information (needs, trends, competition, etc.) and share it with the Sales and Marketing Departments. Work in full collaboration with Hitachi SRS Segments and Markets</p><p><strong>Your Key Responsibilities:</strong></p><ul><li><strong>Business Development & Sales Growth</strong> Drive international sales growth in mobility solutions, including automated fare collection (AFC), account-based ticketing (ABT), and digital payment systems .</li><li>Identify and develop new business opportunities with transport authorities, operators, integrators, and technology partners.</li><li>Build and expand a strong network within the mobility ecosystem , including regulators, payment providers, system integrators, and smart city stakeholders.</li><li>Analyze market trends such as Mobility-as-a-Service (MaaS) , contactless payments, and digital ticketing innovations to position solutions effectively.</li><li>Lead complex, multi-stakeholder sales cycles from opportunity creation through contract closure.</li><li><strong>Sales & Account Management</strong> Manage and grow relationships with key accounts, including public transport authorities and major operators.</li><li>Develop account strategies focused on long-term partnerships, service expansion, and lifecycle revenue.</li><li>Act as a trusted advisor by understanding client needs in areas such as fare policy, revenue optimization, and passenger experience .</li><li>Ensure delivery alignment and customer satisfaction through close coordination with project and delivery teams.</li><li>Maintain a strong pipeline and ensure accurate forecasting aligned with business targets.</li><li><strong>Governance & Cross-Functional Collaboration</strong> operates according to Hitachi s governance model, ensuring compliant and high-quality deal execution.</li><li>Adhere to all governance frameworks, policies, and approval processes across the commercial lifecycle.</li><li>Organize and lead governance and approval meetings for bids, partnerships, and strategic deals.</li><li>Collaborate closely with Bid Management, Finance, Legal, Engineering and Procurement to develop competitive, compliant, and financially robust proposals.</li><li>Ensure that contractual, financial, and risk considerations are fully addressed prior to deal closure.</li><li>Support structured decision-making and transparency in complex, high-value opportunities.</li><li><strong>Market Engagement & Industry Presence</strong> Represent the company at leading mobility and transport industry events , such as trade shows, business forums, and customer days.</li><li>Engage with stakeholders at events related to public transport, smart cities, and digital payments .</li><li>Promote the organization s capabilities in ticketing, fare collection, and revenue management systems .</li><li>Leverage events to identify new opportunities, strengthen relationships, gather market intelligence and increase market visibility.</li><li><strong>Team Collaboration & Performance Delivery</strong> Work in close partnership with your Customer Account Team and with all departments to build winning proposals.</li><li>Demonstrate full ownership and engagement in achieving order intake, revenue, and cash objectives .</li><li>Contribute to a high-performance, collaborative culture focused on delivering measurable business outcomes.</li><li>Collaborate with Sales Operation team to update the CRM</li><li>Collaborate with procurement and finance for proper procurement forecasting</li><li>Collaborate with the Segment and Regional management for business reviews and progress</li><li>Continuously improve sales approaches, leveraging insights from the market and internal best practices</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Graduated from Business or Engineering School</p><p>You have at least 10 years of experience in a complex environment and on highly critical projects.</p><p>Have worked with public transport authorities, operators and/or technology partners in Egypt and the countries under your responsibilities.</p><p>Proven experience in international sales and business development within mobility, transport, fare collection or payment systems</p><p>Proven track record of won deals and excellent understanding of the business culture in Egypt.</p><p>You have a good knowledge of the ticketing market (customers, competitors, partners).</p><p>You have significant experience in build & run ticketing system projects, including system integration, software engineering, infrastructure, networks and security</p><p>You have proven abilities to negotiate and close deals. Credentials are essential.</p><p>You have a proven taste for customer contact, and your relational skills are qualities that we attribute to you.</p><p>You have proven track record in business development and deal closures leading to sales growth.</p><p>You have proven track record in managing complex bids and captures</p><p>You have the ability to operate effectively in a matrix and cross-functional environment .</p><p>You possess excellent communication skills</p><p>Languages: A perfect command of English is essential, Fluent Arabic (written/spoken), French is desirable.</p><p></p></section>
Job title: Manager, Customer Support Location: Cairo, Egypt<br>About noon We're building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. noon minutes is our fastest-growing business. We’re building hyper-local commerce from the ground up with dark stores, real-time ops and delivery in 15 minutes or less at scale. From groceries to tech, we get what people need to their door in minutes. Live across UAE, KSA, Egypt and Bahrain and growing fast.<br>noon’s mission: Every door, every day<br>What you'll do:Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.<br>Responsibilities:Manage 24x7 support operations across Email, Chat, and other digital channels. Ensure adherence to all TATs and SLAs to ensure smooth customer service operations. Drive adherence to SLAs and KPIs: CSAT, FRT, AHT, backlog, repeat contact rate, quality, and productivity. Ensure high-quality, empathetic, and timely customer interactions. Conduct audits, monitor CSAT feedback, and manage critical escalations. Partner with QA & Training teams for performance calibration and agent upskilling Identify and implement automation and self-serve opportunities (AI bots, templates, macros) to drive efficiency. Regularly review agent and team performance using performance management tools; identify development areas. Monitor interaction quality through random audits, CSAT surveys, and direct customer callbacks Establish and maintain SOPs and knowledge bases for process standardization. Ensure timely hiring, onboarding, and ramp-up of agents and team leads. Ensure workforce management adherence—manpower rostering, shift planning, breaks, and leave planning.. Deliver reports and insights (daily/weekly/monthly) to CS leadership with recommendations for process improvements. Represent Voice of Customer (VoC) to drive cross-functional CX improvements. Drive team engagement through R&R programs and regular skip-level connect. Resolve complaints within the defined SLA and maintain 24/7 team availability to address customer concerns promptly. Prepare detailed Root Cause Analyses (RCA) for unique or complex cases, driving necessary changes across the value chain to prevent recurrence. Compile and share daily, weekly, and monthly insights with senior management, highlighting trends, challenges, and improvements. Uphold company policies, regulatory requirements, and industry standards throughout all complaint resolution processes. Develop and manage a robust complaints resolution team consisting of skilled callers, critical problem-solvers, and high achievers. Continuously improve team productivity while maintaining high-quality service levels and customer satisfaction. Work closely with internal technology and product teams to drive innovative and impactful changes to enhance the overall customer experience.<br>What you'll need:We are seeking an outstanding early-career professional with a proven knack for problem-solving, demonstrated both in their personal and professional journey. The ideal candidate should exhibit structured thinking, the ability to synthesize information from diverse sources to achieve optimal outcomes, and a willingness to make decisions—whether grounded in logic or guided by intuition or combination of both when necessary. Below are the key skills and qualities we value in the candidate:<br>5-7 years of hands-on experience in BPO/Contact Center operations, preferably in e-commerce or telecom companies. Proven track record in managing high-volume, multi-channel support operations. Experience with tools like Zoho, Freshdesk (CRM), QA and analytics etc Solid skills in MIS reporting, SLA governance, and process compliance Excellent English communication (both written, oral) and stakeholder management skills. Strong analytical and crisis management capabilities. Ability to work collaboratively in a fast-paced, dynamic environment. High level of commitment, availability and accountability - non negotiable We prefer to hire someone who owns the failure and has courage to accept and work towards closure Courage to pin point problem and effectively communicate to the respective stakeholders, drive changes Meticulous attention to detail, with the ability to identify problems, perform deep dives to gather insights, and craft data-driven solutions. Solid project management skills and ability to create micro projects to achieve key objectives Meticulous planning, drive for execution, relentless pursuit and eagerness Excellent data analysis skills, including data extraction using SQL, data modeling, and documentation<br>Who will excel? We’re looking for people with high standards, who understand that hard work matters. You need to be relentlessly resourceful and operate with a deep bias for action. We need people with the courage to be fiercely original.noon is not for everyone; readiness to adapt, pivot, and learn is essential.
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<p><strong>About Agoda</strong></p><br><p>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.&nbsp;&nbsp;</p><br><p>&nbsp;</p><br><p>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.</p><br><p>&nbsp;</p><br><p>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.</p><br><br><p>&nbsp;</p><br><p><strong>Get To Know Our Team</strong></p><br><p>The Supply department is the B2B division within Agoda that connects with our external partners to ensure the supply of accommodations, flights, and activities. Within Supply, our account management teams work directly with hotel partners to drive mutual growth, strengthen relationships, and ensure Agoda remains the platform of choice for our supply partners across the region.</p><br><p><strong>The Opportunity</strong></p><br><p>As an Account Manager, you will be responsible for growing the coverage and quality of Agoda's supply network by remotely managing a portfolio of hotel partners in the mid-tail segment. This is a high-volume role focused on maximizing partner engagement, driving portfolio performance, and improving supply metrics at scale.</p><br><p><strong>What You'll Do</strong></p><br><p>You will own a portfolio of mid-tail hotel partners, serving as their primary point of contact and driving performance through proactive, data-driven account management — all delivered remotely.</p><br><ul><li>Own and manage a portfolio of 75–100 hotels within the mid-tail segment.</li><li>Build and maintain strong partner relationships remotely via calls, emails, and virtual meetings.</li><li>Drive improvements in key supply metrics (SHS, DS, Pvar, AV) by analyzing performance data and recommending actionable solutions.</li><li>Activate Agoda products and promotions for partners, track deal performance, and ensure outcomes are documented.</li><li>Use Agoda's digital tools (Avaya, HubSpot, SHS/DS Playbooks) for outreach, logging, and reporting.</li><li>Ensure at least 90% portfolio coverage each quarter, prioritizing underperforming properties for higher impact.</li><li>Participate in training to stay updated on new tools, processes, and best practices.</li><li>Act as the point of contact for partner escalations within your assigned portfolio.</li></ul><p><strong>Required Qualifications</strong></p><br><ul><li>Fluency in Turkish and English is required.</li><li>Minimum 4 years of experience in account management, business development, or a supply/e-commerce role.</li><li>Strong relationship management and negotiation skills, with a proven track record in B2B engagement.</li><li>Analytical mindset with experience using data to drive decisions and performance outcomes.</li><li>Comfortable with digital-first work, including remote portfolio management, call systems, and CRM tools.</li><li>Self-driven, organized, and able to manage a large portfolio independently.</li><li>Strong communication skills, with the ability to hold multiple meaningful partner conversations daily.</li><li>Adaptable and able to respond quickly to evolving workflows, tools, and business priorities.</li></ul><p><strong>Preferred Qualifications</strong></p><br><ul><li>Experience in the travel, hospitality, or OTA industry.</li><li>Familiarity with supply or e-commerce platforms and performance metrics.</li></ul><p>#Cairo #AccountManager #MEA #Supply #PartnerManagement #HotelPartners #B2B #OTA #Travel #Hospitality #Agoda #Turkish</p><br><p>&nbsp;</p><br><p><span>&nbsp;</span></p><br><p>&nbsp;</p><br>&nbsp;<span>Please review our Hiring Process Guidelines before your interview — click <span>here</span> to learn how interviewing at Agoda works.</span><p>&nbsp;</p><br><p>&nbsp;</p><br><strong>Discover more about working at Agoda</strong><ul><li>Agoda Careers&nbsp;https://careersatagoda.com</li><li>Facebook&nbsp;https://www.facebook.com/agodacareers/</li><li>LinkedIn&nbsp;https://www.linkedin.com/company/agoda</li><li>YouTube&nbsp;https://www.youtube.com/agodalife</li></ul><p>&nbsp;</p><br><p><strong>Equal Opportunity Employer&nbsp;</strong></p><br><p>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.</p><br><p>We&nbsp;will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.</p><br><p><strong>Disclaimer</strong></p><br><p>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.</p><br><br> </div>
Responsible for leading and managing the organization’s data engineering function, ensuring the development and delivery of scalable, reliable, and high-performing data platforms and pipelines aligned with business objectives. This role focuses on defining data engineering standards, practices, and frameworks to enable efficient data ingestion, transformation, integration, and processing across cloud and on-premises environments. The Data Engineering Manager leads and mentors data engineers, oversees engineering projects and delivery, and collaborates closely with data architecture, governance, analytics, and business teams to ensure data solutions are secure, governed, high-quality, and optimized for performance and scalability.<br>Data Architecture & Design:Develop and maintain a scalable, secure, and high-performance data architecture aligned with business needs. Ensure seamless data flow between systems, integrating structured and unstructured data sources. Define and implement best practices for data storage, processing, and security. Select and optimize data platforms, tools, and technologies for efficiency and cost-effectiveness.<br>Data Modeling:Design and implement data models (dimensional, relational, Data Vault, NoSQL) to support operational and analytical use cases. Ensure consistency, accuracy, and integrity of data models across the organization. Continuously refine models to improve performance and adaptability to evolving business requirements. Establish and enforce data modeling standards and governance.<br>Data Engineering and Pipeline Development:Build, optimize, and maintain automated ETL/ELT pipelines to process large-scale data. Troubleshoot, debug and upgrade existing ETL solutions. Enhance data infrastructure to support efficient storage, retrieval, and transformation. Implement automation to reduce manual processes and increase workflow efficiency. Ensure data pipelines are robust, scalable, and support real-time and batch processing. Identify data discrepancies and develop data metrics.<br>Innovation & Technology Adoption:Stay up to date with the latest trends in data architecture, engineering, and analytics to identify and implement innovative solutions. Research and integrate cutting-edge tools and platforms to enhance data management capabilities and streamline processes. Encourage a team culture focused on continuous improvement, supporting experimentation with new technologies and methodologies. Develop and execute a technology roadmap to ensure the team is using the best tools available to meet both current and future data needs.<br>Optimization & Performance Management:Define and enforce data governance policies, ensuring compliance with GDPR, and other regulations. Monitor and optimize database performance, query execution, and storage efficiency. Manage data quality, metadata, and lineage to ensure reliability and transparency. Implement proactive monitoring and alerting for data infrastructure health. Monitor performance and quality control plans to identify improvements.<br>Collaboration with Cross-Functional Teams:Work closely with data scientists, business analysts, and BI teams to understand data requirements and design solutions that enable advanced analytics, reporting, and decision-making. Act as a bridge between business units and IT, ensuring that data architecture and engineering solutions meet both technical and business needs. Lead efforts to optimize data workflows and processes across departments, driving efficiency and alignment in data operations.<br>Development of Employee’s Performance:Provides support for professional development of direct reports. Direct the hiring, or performance evaluation of the team and oversee their daily activities. Motivate, organize and encourage teamwork within the workforce to ensure targets are met or exceeded. Monitors Training Effectiveness Reports on Training Activities<br><br>Educational Requirements: Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, or a related field. Advanced degrees provide deeper technical and strategic insights, enabling the professional to drive complex data solutions and innovations at the organizational level.<br>Special Certification or Training Required: Certified Data Management Professional (CDMP) – Preferred for expertise in data architecture and governance is preferred. Microsoft Certified: Azure Data Engineer Associate or AWS Certified Data Engineer Associate is preferred.<br>Required Industry Experience: 8+ years of experience in Data Architecture, Data Engineering, and Data Modeling with a proven track record of leading large-scale enterprise data initiatives. Expertise in designing, implementing, and optimizing complex data ecosystems in hybrid environments. Strong background in data governance, security, compliance, and risk management across enterprise systems. Hands-on experience managing data integration, migration, and transformation projects in a large-scale business setting. Technological Requirements: Deep expertise in architecting, optimizing, and managing both relational (e.g., Oracle, Postgre SQL) and NoSQL (e.g., Mongo DB, Cassandra) databases. Proven track record of designing and implementing scalable, enterprise-level Data Warehouse (DWH) architectures. Expert-level proficiency in writing and tuning complex SQL queries, stored procedures, functions, and triggers for high-performance data processing. Strong expertise in data modeling techniques (conceptual, logical, physical, dimensional, and semantic models). Deep understanding of data integration patterns, streaming data platforms, and event-driven architectures, and quality frameworks. Proficiency with cloud data platforms (AWS, Azure, GCP) and modern ecosystem tools (Databricks, Snowflake, Big Query, Synapse). Strong command of ETL/ELT frameworks, APIs, and microservices for data delivery. Proven expertise in architecting and managing data lakes and data warehouses for big data environments.<br>Language Requirements: Fluent in English.
Location: Egypt – Remote Employment: Full-time Experience: Minimum 4 years of relevant project management experience Working Hours: 3:00 am – 11:00 am Egypt time / 10:00 am – 6:00 pm Sydney time<br>Overview We are looking for an experienced, highly organised and proactive Web Development Project Manager to join our growing team. This role is ideal for someone who thrives in a fast-paced digital environment, enjoys bringing structure to complex workflows and knows how to keep multiple projects, people and deadlines moving at the same time. You will be responsible for coordinating projects across different teams, monitoring progress, identifying potential delays and ensuring projects are completed accurately and on time. We are looking for someone who does more than simply update tasks. You should be comfortable taking ownership of projects from start to finish, following up with team members, solving problems and escalating risks before they become issues.<br>Please note: We are looking for candidates with web development project management experience — this is a priority for the role. Experience in a digital marketing agency is also highly preferred.<br><br>What You Will DoManage multiple projects simultaneously from planning through to completion. Develop clear project timelines, milestones, priorities and deliverables. Coordinate work across different teams, including design, development, marketing, content and other operational functions. Assign and monitor tasks and ensure team members understand their responsibilities and deadlines. Conduct regular project follow-ups and ensure outstanding tasks continue moving forward. Identify bottlenecks, dependencies and potential delays early and take action to resolve them. Maintain accurate and up-to-date project information within our project management systems. Monitor deadlines and ensure projects are delivered according to agreed timelines. Communicate project progress, risks, delays and required decisions clearly to management. Run project meetings and ensure actions, owners and deadlines are clearly documented. Follow up with team members on outstanding deliverables and hold stakeholders accountable for agreed deadlines. Work closely with management to prioritise projects and allocate resources effectively. Improve existing workflows, processes and project management systems. Develop and maintain project documentation, SOPs and reporting where required. Ensure completed work meets project requirements before projects are considered complete.<br>What We Require Minimum 4 years of professional website development project management experience. Demonstrated experience managing multiple projects and competing deadlines simultaneously. Strong experience working with cross-functional teams. Excellent organisational and time-management skills. Strong attention to detail and ability to maintain accurate project records. Excellent written and spoken English. Strong communication skills and confidence following up with team members and stakeholders. Ability to identify problems early and propose practical solutions rather than simply escalating issues. Strong sense of ownership and accountability. Technically fluent in dev workflows, including sprint planning, QA processes, and coordinating between design, development, and client teams. Comfortable working independently in a remote environment. Experience using project management platforms such as Monday.com, Asana, Click Up, Jira or similar. Strong working knowledge of Google Workspace, including Google Sheets, Docs and Drive.<br>Highly Regarded Experience working in a digital marketing agency, technology company or similar fast-paced digital environment. Experience managing website, digital marketing, SEO, paid advertising, design or development projects. Experience with Monday.com. Experience managing remote or internationally distributed teams. Experience developing processes, workflows and SOPs. Project management qualifications such as PMP, PRINCE2, Agile or Scrum certification.<br>What Success Looks Like You will be successful in this role if:Projects are delivered on time and important deadlines are rarely missed. Management has clear visibility over the status of every project. Team members know exactly what they are responsible for and when it is due. Delays and bottlenecks are identified before they become major problems. Project information is accurate and consistently maintained. You actively drive projects forward rather than waiting for others to provide updates. Processes become more organised and efficient as a result of your involvement.<br>The Person We're Looking For You don't need to be reminded to follow something up. If a deadline is approaching, you already know about it and are working with the relevant person to make sure it is delivered. You are comfortable asking questions, challenging unrealistic timelines and holding people accountable while maintaining positive working relationships. Most importantly, you have a strong ownership mentality. When a project is assigned to you, you take responsibility for moving it forward and ensuring nothing falls through the cracks.<br>Compensation: Up to 60 000 EGP depending on experience and assessment.
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<span><br>JOB SUMMARY<br>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Property Operations and Guest Relations Needs<br>• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.<br>• Communicates any variations to the established norms to the appropriate department in a timely manner.<br>• Sends copy of MOD report to all departments on a daily basis.<br>• Strives to improve service performance.<br>• Ensures compliance with all policies, standards and procedures.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Supporting Profitability Goals<br>• Understands and complies with loss prevention policies and procedures.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Managing the Guest Experience<br>• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.<br>• Empowers employees to provide excellent customer service.<br>• Provides immediate assistance to guests as requested.<br>• Serves as a leader in displaying outstanding hospitality skills.<br>• Sets a positive example for guest relations.<br>• Responds to and handles guest problems and complaints.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Records guest issues in the guest response tracking system.<br>Assisting Human Resources Activities<br>• Participates as needed in the investigation of employee and guest accidents.<br>• Observes service behaviors of employees and providing feedback to individuals.<br>• Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Ensures employees are cross-trained to support successfully daily operations.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.<br>• Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span>The Role We're hiring a Creative & Design Manager to own AllCare's creative and design function across GTM.<br> This person will be responsible for setting the creative direction while managing the team, priorities, quality, and delivery across all marketing channels.<br> This is a hands-on leadership role for someone who combines strong creative judgment with the ability to manage and elevate a multidisciplinary design team.<br> You'll translate marketing strategy and briefs into compelling creative concepts, ensure a consistently high visual standard, and make sure the team is focused on the right work and delivering it effectively.<br> You'll directly manage our creative team, including design and 3D/motion resources, while partnering closely with Performance Marketing and web resources to ensure creative supports both the brand and measurable GTM goals.<br> What You'll Own Creative Team Leadership: Manage and develop a multidisciplinary creative team, providing direction, feedback, development, and day-to-day support.<br> Creative Direction: Own the visual direction of the AllCare brand across web, social media, campaigns, presentations, video, events, sales materials, and other GTM touchpoints.<br> Campaign Concepts: Translate marketing strategies, briefs, and business objectives into strong creative concepts and campaign directions.<br> Brand Quality & Consistency: Maintain and evolve a cohesive visual identity while ensuring all creative work meets a consistently high standard.<br> Creative Review: Review, critique, and elevate the team's creative output, providing clear and actionable feedback from concept through final delivery.<br> Team Priorities & Delivery: Manage workload, priorities, timelines, and project allocation across the creative team to ensure high-quality work is delivered on time.<br> Performance Creative: Partner closely with Performance Marketing on campaign concepts, creative testing, iteration, and performance-driven assets.<br> Web & Landing Pages: Partner with web and development resources on website and landing-page creative, ensuring strong visual execution, clear messaging, and effective user experiences.<br> Cross-Functional Collaboration: Partner with marketing, content, sales, product, and leadership to understand business needs and translate them into effective creative.<br> Creative Operations: Build clear processes for briefs, feedback, approvals, prioritization, and delivery so the creative function can operate efficiently as demand grows.<br> Compensation & Benefits: Competitive package of USD $1,800–$2,200 per month (including performance bonus) , commensurate with experience, portfolio, and demonstrated leadership.<br> Schedule: Monday–Friday, 9:00 AM – 5:00 PM PST Location: Remote (Egypt-based candidates only) US holiday calendar — you're off when your US-based team is off (Thanksgiving, Christmas, Memorial Day, Labor Day, and more).<br> Health benefits and paid time off.<br> What We're Looking For Above all: a strong creative leader who knows how to get great work out of a team.<br> We're looking for someone with exceptional visual judgment who can establish the creative direction, translate strategy into compelling concepts, and ensure the team consistently delivers at a high level.<br> Proven Experience: 6–8+ years of professional experience in brand, marketing, or visual design, including at least 2 years managing creative or design teams.<br> Creative Leadership: Demonstrated experience managing designers and multidisciplinary creative talent, including assigning work, setting priorities, reviewing output, and developing team members.<br> Exceptional Portfolio: A strong portfolio demonstrating sophisticated work across digital, web, brand campaigns, marketing creative, and presentation design.<br> Design Expertise: Expert proficiency in Figma and Adobe Creative Suite , with a strong understanding of modern design workflows and production.<br> Design Fundamentals: Exceptional typography, layout, composition, branding, and art-direction skills with a highly developed visual eye.<br> Concept Development: Ability to take marketing strategy, business objectives, or loosely defined briefs and turn them into clear creative concepts and visual direction.<br> Multidisciplinary Direction: Experience directing work across graphic design, web, motion graphics, video, animation, and 3D.<br> Performance Mindset: Understanding of how creative contributes to campaign performance, with experience partnering with growth or performance marketing teams on testing and iteration.<br> Project & Priority Management: Strong ability to manage multiple projects, competing priorities, deadlines, and team capacity in a fast-moving environment.<br> Communication: Excellent written and verbal English, with the ability to clearly articulate creative decisions, give constructive feedback, and collaborate with stakeholders.<br> Nice to Have Experience leading creative for technology, healthcare, SaaS, AI, or other high-growth companies.<br> Experience managing an in-house creative or design team.<br> Experience creating for both B2B and consumer audiences.<br> Experience with paid social, performance marketing, and conversion-focused creative.<br> Strong understanding of web and landing-page design and conversion principles.<br> Experience directing motion design, video production, and 3D creative.<br> Experience working with US-based brands or marketing teams.<br> Startup or high-growth experience building creative processes and systems from the ground up.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Job Description:</p><br><p><b><span>Role: Senior Marketing Manager - BEI<br>Location: Egypt, Cairo (Hybrid working)</span></b></p><br><p><b><span>Full time 40 Hours </span></b></p><br><p>Bupa Egypt Insurance is a leading health insurer offering a range of premium health plans designed to meet the needs of individuals, families, and businesses in Egypt.</p><br><p>Bupa is dedicated to helping our members live longer, healthier, and happier lives by providing high-quality healthcare services and support.</p><br><p>We’re part of Bupa Global, an international healthcare company serving over 38 million customers worldwide. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.</p><br><p>Health insurance is at the core of our business in addition to which we provide healthcare through our health clinics, digital services, hospitals, dental centres and aged care facilities.</p><br><p>The breadth and depth of our experience give us greater insight into how health systems work in the markets in which we have a presence, enabling us to better meet the diverse needs of our customers.</p><br><p>Our key locations are Egypt, UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, the US, Middle East and Ireland. We also have associate health insurance businesses in Saudi Arabia (Bupa Arabia) and India (Niva Bupa).</p><br><p><b><span>We make health happen</span></b></p><br><p><b><span>The role</span></b></p><br><p>Bupa Egypt is a key growth market and strategic priority for Bupa Global, and this role is critical in enabling and leading the delivery of our ambitious growth plans.</p><br><p>You’ll develop and execute a world-class marketing strategy and operating model that can scale our customer base and maximise profitable commercial growth.</p><br><p>You’ll be responsible for the end-to-end consumer and brand strategy, ensuring the seamless development and execution of marketing initiatives, leading a high-performing marketing team, partnering closely with the leadership team, collaborating cross-functionally with internal and external stakeholders to establish clear standards and governance to deliver a strong return on marketing investment.</p><br><p>As a member of the Bupa Egypt Leadership Team, you’ll provide strategic recommendations to executive leadership based on market intelligence, customer insights and performance data and be accountable for marketing's contribution to revenue growth and business performance.</p><br><p>You’ll act as the senior marketing adviser to the Executive Leadership Team, and help shape commercial priorities, identify market expansion opportunities, and drive customer acquisition and growth strategies to support Bupa Egypt's long-term success.</p><br><p><b><span>How you’ll help us make health happen</span></b></p><br><ul><li>Own and lead an integrated marketing strategy across Paid, Owned, and Earned media</li><li>Lead the development of brand-led campaigns, content marketing, sponsorships, and partnerships</li><li>Ensure brand messaging and creative execution align with global and regional positioning while considering local market nuances</li><li>Effectively manage budget and P&L, allocating budget across Paid, Owned, and Earned media channels</li><li>Act as key business partner to Head of Sales, creation of joint business plans, GTM and business outcomes, building credibility and impact with key commercial functions to ensure overall alignment and acceleration of growth across all segments.</li><li>Lead, motivate, and develop a team of marketers, ensuring a culture of creativity, innovation, and strategic thinking.</li><li>Lead and manage relationships with media agencies, creative agencies, PR firms, and content production teams</li><li>Drive brand performance through data-led insights, leveraging customer research, campaign performance data, and market trends.</li><li>Own and lead reporting on brand campaign performance, tracking key brand health metrics, audience engagement, and sentiment analysis. Provide regular insights to senior leadership on brand perception, share of voice, and campaign impact.</li><li>Work closely with Global Marketing, Digital, Sales, Compliance, Commercial and Product teams to ensure brand alignment and synergy across all customer touchpoints.</li><li>Partner with the Performance Marketing team to ensure a seamless balance between brand-building and conversion-focused activities.</li></ul><p><b><span>You</span></b></p><br><ul><li>Demonstrable experience at a senior level in B2B and B2C brand marketing, integrated campaigns, and non-acquisition marketing in a multinational or regional capacity is essential</li><li>Proven track record of marketing budgets more than c.£2M.</li><li>Experience in building a local marketing structure in an international business across advertising, events, PR, Social and Digital.</li><li>Strong understanding of Paid, Owned, and Earned media strategies, with experience in media planning and execution.</li><li>Excellent written and communication skills in English with the ability to present at executive leadership level and inspire a team.</li><li>Demonstrable hands-on experience with CRM and analytics platforms.</li><li>Good knowledge of MarTech solutions</li><li>Ability to analyse data from advertising campaigns to ensure conversion rate optimisations and returns on investment.</li><li>Experience in managing agencies for creative and media strategy, planning and buying.</li><li>Experience of managing a copy clearance process in a regulated industry; specific experience in healthcare, or insurance will be highly advantageous.</li><li>Advanced PC skills, including Acrobat, Excel, Word and PowerPoint is essential.</li><li>Strong collaboration skills working seamlessly with diverse teams globally.</li><li>Knowledge of International Private Medical Insurance is advantageous</li></ul><p>Time Type:</p><br>Full time<p>Job Area:</p><br>PR , Marketing & Brand<p>Locations:</p><br>Egypt - Cairo </div>
<p><h4>JLL empowers you to shape a brighter way.</h4>
<p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youu2019ve got deep experience in commercial real estate, skilled trades or technology, or youu2019re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p>
<h4>About JLL</h4>
<p>Weu2019re JLL, a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 108,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thatu2019s why weu2019re committed to our purpose to shape the future of real estate for a better world. Weu2019re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.</p>
<p>Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and weu2019re honored to be recognized with awards for our success by organizations both globally and locally.</p>
<p>Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where weu2019re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together.</p>
<p>If this job description resonates with you, we encourage you to apply even if you donu2019t meet all the requirements below. Weu2019re interested in getting to know you and what you bring to the table!</p>
<h4>Role purpose:</h4>
<p>We are currently looking for an assistant cost manager / quantity surveyor (MEP and infrastructure works).</p>
<h4>What this job involves</h4>
<ul>
<li>Undertaking cost management / quantity surveying skills and knowledge regarding pre-contract and post-contract consultancy services.</li>
<li>Excellent take-off skills required, from both an accuracy and speed perspective.</li>
<li>Preparation of budget / pre-contract cost estimates and various stagesu2019 cost plans as required.</li>
<li>Preparation and formulation of bills of quantities as per the standard formats.</li>
<li>Preparation of pre-tender cost estimates.</li>
<li>Preparation of tender evaluation reports.</li>
<li>Reviewing and negotiating prices with contractors.</li>
<li>Reviewing payment valuations.</li>
<li>Managing the projectu2019s change control of all additional works as required.</li>
<li>Participating in the cost reporting process of the project and preparing budgets vs actual cost reconciliation reports.</li>
<li>Preparing and reviewing measurement tasks as required using CostX or equivalent software tools.</li>
<li>Preparing cash flow forecasts for the project in all stages.</li>
<li>Attending commercial meetings as required with all the stakeholders of the project.</li>
<li>Preparing final accounts and contributing to contractorsu2019 negotiations and agreements.</li>
<li>Represent the company in a professional and diligent manner.</li>
</ul>
<h4>Desired skills and experience for this role</h4>
<ul>
<li>Hardworking, proactive individual with a strong desire to learn and progress with an eye for detail and a passion for high standards.</li>
<li>3-5 years of experience in the real estate sector.</li>
<li>Excellent pre and post contract technical cost and commercial management skills.</li>
<li>Articulate in written and oral communication.</li>
<li>Excellent prioritization and self-management skills and ability to work in a high-pressure environment.</li>
</ul>
<h4>Key competencies</h4>
<ul>
<li>Strong knowledge and track record in the application of IT based solutions.</li>
<li>Software skills required in AutoCAD and Microsoft Office.</li>
<li>Software skills in cost estimation and quantity surveying software like CostX, Plan Swift, Bluebeam or Candy would be advantageous.</li>
<li>Degree in related subject (BSc Quantity Surveying, Construction Management, Civil, Architectural, Electrical, Mechanical or equivalent).</li>
<li>Experience preferably in construction, fit-out and/or renovation projects.</li>
<li>Experience preferably in the Middle East but not essential.</li>
</ul>
<h4>What you can expect from us</h4>
<p>We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.</p>
<p>Our total rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.</p>
<p>We canu2019t wait to see where your ambitions take you at JLL. Apply today!</p>
<h4>Location:</h4>
<p>On-site u2013 Cairo, Egypt</p>
<p>If this job description resonates with you, we encourage you to apply even if you donu2019t meet all of the requirements. Weu2019re interested in getting to know you and what you bring to the table!</p>
<p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p></p><p></p>
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>We are seeking a dynamic and visionary F&B Marketing Manager to join our organization in Cairo, Egypt. This is a business-driving role with direct impact on food and beverage revenue and profitability. You will take full responsibility for marketing and branding all F&B outlets, ensuring strong market positioning, sustained occupancy, and revenue growth. As a key strategic leader, you will have the mandate to influence decision-making across product development, pricing, promotions, events, and brand positioning. This role offers an exciting opportunity to build and elevate a compelling F&B brand while collaborating closely with operations teams and external partners.</p>
<p><strong>Responsibilities include:</strong></p>
<ul>
<li>Develop and execute comprehensive marketing strategies for all F&B outlets, defining the unique positioning and role of each concept within the portfolio</li>
<li>Create and manage 360-degree campaigns across online and offline channels, including social media, PR, influencer partnerships, events, brand collaborations, and traditional advertising</li>
<li>Drive occupancy and revenue through strategic promotional activities, traffic generation, and seasonal campaign planning (holidays, special events, themed brunches)</li>
<li>Collaborate on pricing strategies, conversion optimization, and revenue management initiatives with F&B leadership</li>
<li>Produce compelling content and storytelling that builds a strong, cohesive F&B brand identity and communicates the emotional experience of each outlet</li>
<li>Monitor campaign performance, traffic metrics, paid online activities, and ROI; translate data insights into actionable business decisions</li>
<li>Work collaboratively with F&B management and culinary teams to influence menu storytelling, guest experience, and operational offerings</li>
<li>Manage relationships with external agencies, freelancers, and vendors to ensure quality execution and cost efficiency</li>
<li>Stay informed on gastronomy trends, local market dynamics, and competitive positioning within Cairo's F&B landscape</li>
<li>Support the development of brand guidelines, collateral materials, and visual assets that reflect premium positioning and local market preferences</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Proven experience in F&B marketing, ideally from a luxury hotel, premium restaurant group, or lifestyle marketing agency</li>
<li>Demonstrated expertise in developing and executing marketing strategies with measurable business impact on revenue and occupancy</li>
<li>Strong hands-on experience creating engaging content, managing campaigns, and building brand narratives</li>
<li>Proficiency in digital marketing channels including social media management, online advertising, and analytics platforms</li>
<li>Excellent analytical skills with the ability to monitor performance metrics, interpret data, and optimize campaigns based on insights</li>
<li>Experience managing budgets, vendor relationships, and cross-functional teams</li>
<li>Solid understanding of the F&B industry, dining experiences, and the ability to translate culinary concepts into compelling marketing messages</li>
<li>Familiarity with gastronomy trends and the luxury/premium market segment</li>
<li>Fluent, professional-level English communication skills (written and verbal)</li>
<li>Fluent Arabic language proficiency</li>
<li>Strong organizational and project management skills with the ability to manage multiple initiatives simultaneously</li>
<li>Collaborative mindset with excellent interpersonal skills and the ability to work effectively with diverse teams</li>
<li>Creative thinking and innovative approach to problem-solving and campaign development</li>
<li>Flexibility and adaptability in a fast-paced, dynamic environment</li>
<li>Knowledge of the Egyptian F&B market, local consumer behavior, and regional media landscape (preferred)</li>
<li>Experience with event marketing and experiential activations (preferred)</li>
</ul>
<h4>Additional information</h4>
<p><strong>Hotel overview:</strong><br>
Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.<br>
The spectacular reception leads the way to 540 elegantly designed rooms, suites, restaurants, bars and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p>
<p><strong>Physical aspects of position (include but are not limited to):</strong><br>
Constant standing and walking throughout shift.<br>
Occasional ascending or descending stairs and ramps.</p>
<h4>Our commitment to diversity & inclusion</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Support the development management function by coordinating and driving projects through the various stages of the development lifecycle, under the guidance of the Senior Development Manager. The role is responsible for ensuring effective planning, stakeholder coordination, and alignment of project objectives, while supporting the successful delivery of projects through to practical completion. The position plays a key role in managing project timelines, monitoring financial and commercial performance, facilitating cross-functional collaboration, and ensuring development activities are executed in line with the project vision, business objectives, and approved strategies.</p>
<h4>What you will do</h4>
<ul>
<li>Support the management of development projects from feasibility through design, construction, handover, and project closeout stages.</li>
<li>Monitor project business cases, development briefs, budgets, timelines, risks, opportunities, and key performance indicators to ensure alignment with project objectives.</li>
<li>Coordinate the preparation of feasibility studies, financial appraisals, project budgets, and stakeholder approvals in line with company policies and procedures.</li>
<li>Work closely with design teams and consultants to develop project briefs, manage design deliverables, secure approvals, and ensure compliance with quality, cost, and timeline requirements.</li>
<li>Collaborate with project management and delivery teams during pre-construction and construction phases to support procurement, contractor selection, project execution, and site progress monitoring.</li>
<li>Monitor project costs, cash flows, schedules, and commercial performance to ensure compliance with approved business cases and development targets.</li>
<li>Coordinate with finance, investment analytics, commercial, sales, leasing, marketing, and operations teams to support project feasibility, revenue strategies, funding requirements, and operational readiness.</li>
<li>Support contract administration, procurement activities, change management, reporting, and stakeholder communications throughout the project lifecycle.</li>
<li>Participate in project handover activities, final inspections, closeout processes, and lessons learned reviews to ensure successful project delivery.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>6-10+ years of experience in real estate development, project management, development management, or a related field, with at least 2 years within a real estate development company.</li>
<li>Proven experience supporting projects across feasibility, design, construction, and handover stages.</li>
<li>Strong understanding of project financials, budgeting, feasibility studies, project planning, and development processes.</li>
<li>Experience coordinating with multiple stakeholders, including design, project management, sales, leasing, finance, marketing, and operations teams.</li>
<li>Strong organizational and time management skills, with the ability to manage multiple priorities and work under pressure.</li>
<li>Excellent communication, coordination, and stakeholder management skills.</li>
<li>Proficiency in Microsoft Office applications and AutoCAD.</li>
<li>Strong analytical, problem-solving, and reporting capabilities.</li>
</ul>
<h4>What equips you for the role</h4>
<ul>
<li>Bachelor’s degree in Architecture, Civil Engineering, Construction Engineering, or a related discipline.</li>
<li>Experience within mixed-use, residential, commercial, or large-scale real estate developments is preferred.</li>
<li>Fluency in both Arabic and English, written and spoken.</li>
<li>Strong understanding of the real estate development lifecycle and project delivery processes.</li>
<li>Self-motivated with strong leadership, organizational, and communication capabilities.</li>
<li>High level of professionalism, integrity, and commitment to company values and ethical standards.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The assistant manager digital marketing is crucial supporting digital marketing operations for Cairo Festival City and Cairo Festival City Mall. The role emphasizes the oversight of agency deliverables, alignment with regional strategies, and ensuring brand compliance with global standards. Success in this position requires effective coordination of social media and digital campaigns, comprehensive performance reporting, and the seamless integration of communication across digital platforms. The position demands proactive management and collaboration across teams to uphold brand integrity and strategic objectives.</p>
<h4>What you will do</h4>
<p><strong>Social media & digital campaign coordination</strong><br>
Translate marketing briefs into strategic direction for agencies handling social media and digital media buying.<br>
Oversee the implementation of social media content plans, campaigns, and performance KPIs through external agencies.<br>
Review and approve creative assets, post copy, and campaign plans to ensure alignment with brand voice and objectives.<br>
Ensure consistent messaging across all social and digital channels.</p>
<p><strong>Agency & vendor management</strong><br>
Act as the primary liaison with digital and social media agencies, ensuring clarity of briefs, adherence to timelines, and quality of output.<br>
Track agency deliverables and escalate gaps in performance or output when needed.<br>
Maintain clear documentation and reporting of agency performance against KPIs.</p>
<p><strong>Collaboration with regional digital team</strong><br>
Work closely with Al-Futtaim's regional digital marketing team to ensure local plans align with regional brand strategy.<br>
Share market insights, campaign results, and local learnings to support cross-market consistency and knowledge exchange.<br>
Ensure digital activities in Egypt uphold regional digital standards and global brand guidelines.</p>
<p><strong>Performance analysis & reporting</strong><br>
Collect, consolidate, and analyze weekly, monthly, and quarterly performance data on digital campaigns and social media.<br>
Generate insights and recommendations for optimization.<br>
Present regular updates to internal stakeholders on campaign outcomes and digital health metrics.</p>
<p><strong>Integrated digital communications</strong><br>
Coordinate with internal teams to align digital messaging across email direct marketing (EDMs), website and app content, CRM and retargeting tools.<br>
Ensure consistency across all digital consumer touchpoints in line with 360° marketing campaigns.</p>
<h4>Required skills to be successful</h4>
<ul>
<li>Excellent project coordination, multitasking, and stakeholder management skills.</li>
<li>Strong understanding of brand positioning and ability to ensure brand guideline compliance.</li>
<li>Analytical thinker with the ability to translate data into insights and actions.</li>
<li>Team player with a collaborative mindset and a proactive approach to problem-solving.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Bachelor's degree in marketing, digital media, communication, or related field.</li>
<li>5+ years of experience in digital marketing focusing on social media, agency management, and campaign coordination.</li>
<li>Prior experience in real estate, retail, or lifestyle brands is highly preferred.</li>
<li>Experience working with or managing external creative and media agencies.</li>
<li>Familiarity with performance and analytics tools such as Google Analytics, Meta Business Suite, and social media dashboards.</li>
<li>Proficiency in English and Arabic (spoken and written).</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a Technical Delivery Manager to oversee and coordinate project management activities across multiple telecommunications network domains, ensuring delivery aligns with customer priorities, timelines, and quality standards. This role focuses on managing project phases across the end-to-end lifecycle, supporting programme delivery while collaborating with cross-functional and international stakeholders.</p>
<h4>What you’ll do</h4>
<ul>
<li>Manage end-to-end project delivery, with a strong focus on implementation phases aligned to business priorities</li>
<li>Coordinate project management activities across multiple network domains such as Mobile & Fixed Access, Core, Transmission, OSS, and Cloud Engineering</li>
<li>Support feasibility studies, design coordination, development, testing, and transition into operations</li>
<li>Align project scope, timelines, budget, and quality KPIs with customer expectations</li>
<li>Apply delivery frameworks and quality standards to ensure consistency and compliance</li>
<li>Define and maintain project plans, ensuring alignment with wider programme milestones</li>
<li>Identify, track, and mitigate risks and issues to minimise business impact</li>
<li>Maintain clear, customer-focused communication with stakeholders and project teams</li>
<li>Ensure accurate and timely project reporting in governance tools</li>
<li>Support budget tracking, cost control, and delivery reporting activities</li>
<li>Contribute to service portfolio development and continuous improvement initiatives within the DMaaS community</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Demonstrated experience (3+ years) in project management within telecommunications or network environments</li>
<li>Strong understanding of end-to-end network architecture and interdependencies</li>
<li>Knowledge of project management methodologies (e.g., PRINCE2, PMP)</li>
<li>Experience managing stakeholders across virtual, cross-cultural environments</li>
<li>Able to analyse information, prioritise effectively, and make informed decisions</li>
<li>Skilled in communicating clearly and professionally in English (written and spoken)</li>
<li>Capable of managing multiple projects or workstreams simultaneously</li>
<li>Understanding of financial and budgeting principles within project environments</li>
<li>Degree in telecommunications, computer science, or a related field</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Exposure to global and regional telecommunications projects</li>
<li>Opportunity to collaborate with diverse, international teams and stakeholders</li>
<li>Structured frameworks and methodologies to strengthen delivery capabilities</li>
<li>Participation in large-scale transformation initiatives across network domains</li>
<li>Continuous learning through knowledge-sharing and community engagement</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced project and programme management practices within telecom environments</li>
<li>Stakeholder engagement across complex, multi-market ecosystems</li>
<li>Risk management and delivery optimisation techniques</li>
<li>Telecom network architecture and cross-domain integration knowledge</li>
<li>Financial tracking and reporting within project delivery contexts</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>The Security Delivery Associate Manager is responsible for overseeing the end-to-end delivery of security projects and solutions for clients. This role ensures that security initiatives are executed efficiently, align with the organizational goals, and meet the highest standards of quality and compliance. The individual in this role acts as a strategic leader, bridging the gap between technical teams, business units, and senior leadership, while driving innovation and continuous improvement in security service delivery.</p>
<h4>Job profile</h4>
<p><strong>Service delivery & operations</strong></p>
<ul>
<li>Oversee the end-to-end delivery of security services, ensuring adherence to timelines, budgets, and quality standards</li>
<li>Ensure compliance with SLAs, KPIs, and agreed business objectives</li>
<li>Monitor service performance and implement corrective actions when required</li>
<li>Act as the primary point of contact for clients, ensuring clear communication and high customer satisfaction</li>
</ul>
<p><strong>Project & program management</strong></p>
<ul>
<li>Lead the execution of large-scale security projects across complex environments</li>
<li>Manage risks, scope, timelines, and resource allocation throughout the project lifecycle</li>
<li>Ensure alignment with regulatory requirements, industry frameworks, and internal policies</li>
<li>Drive continuous improvement initiatives to enhance service delivery efficiency and quality</li>
</ul>
<p><strong>Leadership & stakeholder management</strong></p>
<ul>
<li>Lead and manage security delivery teams, ensuring high performance and alignment with organizational goals</li>
<li>Conduct performance evaluations, coaching, and team development activities</li>
<li>Foster a collaborative and results-driven team culture</li>
<li>Engage and influence internal and external stakeholders across business and technical functions</li>
</ul>
<p><strong>Risk & performance management</strong></p>
<ul>
<li>Identify, assess, and mitigate risks impacting service delivery</li>
<li>Establish contingency plans to ensure service continuity</li>
<li>Track and report performance metrics to senior management and clients</li>
<li>Oversee issue resolution and escalate complex challenges to minimize service disruption</li>
</ul>
<p><strong>Compliance & governance</strong></p>
<ul>
<li>Ensure adherence to security standards, frameworks, and regulatory requirements (e.g., ISO 27001, NIST, PCI-DSS)</li>
<li>Support audit processes and ensure readiness for compliance assessments</li>
</ul>
<h4>Competencies and qualifications</h4>
<ul>
<li>Minimum 10 years of experience in cybersecurity or IT security roles</li>
<li>At least 5 years in a security delivery or service delivery management position</li>
<li>Proven experience managing large-scale security programs and multi-disciplinary teams</li>
<li>Bachelor’s degree in Computer Science, IT, Engineering, or a related field</li>
<li>Strong understanding of security domains: threat management and incident response; identity and access management (IAM) and cloud security</li>
<li>Experience with security technologies: SIEM solutions, firewalls and network security tools, and endpoint protection platforms</li>
<li>Familiarity with ICT system integration methodologies</li>
<li>Knowledge of IT Service Management frameworks (ITIL v4) and tools such as ServiceNow or BMC Remedy</li>
<li>Strong knowledge of security frameworks and standards (ISO 27001, NIST CSF, PCI-DSS)</li>
<li>Professional certifications: CISSP, CISM, PMP (Project Management Professional) and ITIL Foundation</li>
<li>Experience in budget management, cost control, and resource planning</li>
<li>Knowledge of quality assurance processes and service governance</li>
<li>Strong leadership and team management capabilities</li>
<li>Excellent communication, interpersonal, and presentation skills</li>
<li>Ability to manage stakeholder expectations and influence decision-making</li>
<li>Strong analytical, problem-solving, and decision-making abilities</li>
<li>Fluency in Arabic and English</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p>
<p>Together we can.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Property Operations and Guest Relations Needs<br>• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.<br>• Communicates any variations to the established norms to the appropriate department in a timely manner.<br>• Sends copy of MOD report to all departments on a daily basis.<br>• Strives to improve service performance.<br>• Ensures compliance with all policies, standards and procedures.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Supporting Profitability Goals<br>• Understands and complies with loss prevention policies and procedures.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Managing the Guest Experience<br>• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.<br>• Empowers employees to provide excellent customer service.<br>• Provides immediate assistance to guests as requested.<br>• Serves as a leader in displaying outstanding hospitality skills.<br>• Sets a positive example for guest relations.<br>• Responds to and handles guest problems and complaints.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Records guest issues in the guest response tracking system.<br>Assisting Human Resources Activities<br>• Participates as needed in the investigation of employee and guest accidents.<br>• Observes service behaviors of employees and providing feedback to individuals.<br>• Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Ensures employees are cross-trained to support successfully daily operations.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.<br>• Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>JLL empowers you to shape a brighter way</b>. </p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br><p><span>Key Responsibilities</span></p><br><ul><li><span>Plan, develop, and implement policies related to property management.</span></li><li><span>Coordinate team activities to enhance operational effectiveness and efficiency.</span></li><li><span>Supervise budgeting and accounting processes.</span></li><li><span>Analyze budgets and identify opportunities for financial improvement and cost optimization.</span></li><li><span>Establish and maintain strong relationships with tenants, clients, and business partners.</span></li><li><span>Manage the collection and updating of tenant information, including notices, addresses, turnover rent data, and sales reports.</span></li><li><span>Act as a liaison with tenants to address ongoing operational requests and concerns.</span></li><li><span>Serve as a primary point of contact for tenants and administer lease and service contracts.</span></li><li><span>Coordinate and oversee subcontractor activities, including security, cleaning, fire safety, pest control, landscaping, and other services.</span></li><li><span>Administer and maintain control and reporting systems for all property systems and services.</span></li><li><span>Initiate, coordinate, and manage Planned Preventive Maintenance (PPM) programs in collaboration with the Operations Manager.</span></li><li><span>Oversee ongoing operational matters to ensure smooth and uninterrupted property operations.</span></li></ul><p><span>Skills, Knowledge & Experience</span></p><br><ul><li><span>Minimum of 5 years of experience in Facilities Management (FM) or operational management.</span></li><li><span>Strong knowledge of property operations, tenant relations, and subcontractor management.</span></li><li><span>Experience in budgeting, financial monitoring, and reporting.</span></li><li><span>Excellent communication, coordination, and problem-solving skills.</span></li><li><span>Ability to manage multiple stakeholders and operational priorities effectively.</span></li></ul><br><p><b>Location: </b></p><br>On-site –Cairo, EGY<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our<span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our<span>Contact Us</span> page > I want to work for JLL.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Retail Channel Manager is an entrepreneurial role in charge of the development, implementation and tracking of Red Bull s sales strategy. He/she is responsible for developing and executing the business strategy for modern trade channels, which typically includes large-scale retail formats such as supermarkets, hypermarkets, and chain stores. Thereby delivering sales, volume, and profitability targets for major national Off Premise Customers are crucial responsibilities. This role requires a sharp, analytical, and persistent individual who can identify opportunities, set targets, and deliver on key initiatives. RESPONSIBILITIES Areas that play to your strengths All the responsibilities we'll trust you with: Expand all Account Management Establish productive, professional relationships with key personnel in the Modern Trade channel. Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts/channel. Lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period. Develop and implement a customer-specific account plan to fuel category growth, increase sales, and maximize profitability. Develop the category per customer and improve the brand s in-store execution level. Resolve any issues and problems faced by customers and deal with complaints to maintain trust. Negotiate and close agreements with Key Channel Customers. Channel Management Identify and develop a thorough understanding of the key factors driving demand in the category and market. Develop and implement plans that fuel the category s growth within the channel while securing leadership within the category. Prepare a cohesive plan for the channel that delivers Topline/bottom line targets and improves category execution level across the channel. Propose and sell-in new brands/products/execution tools to the accounts. Assess, clarify, and validate customer needs on an ongoing basis. Lead solution development efforts that best address Red Bull/customer needs while coordinating the involvement of all necessary stakeholders (trade marketing, finance, supply chain, etc.). Monitor the market, competitor products and activities while developing mitigating strategies/actions to win over competition. Budget Management Practices complete ownership over channel s VCM to ensure meeting profitability. Manages budget spending/allocation across accounts while assuring achieving best ROI and improving investment levels. Creates budget control measures to avoid over/wrong spending and serves as the revision point for all claims received from trade or DP related to his channel. Analysis and Planning Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Track and analyze the account s sales performance and take necessary actions to meet business goals. Track all expenditure activities occurring in the channel while setting budget controls and owning channel profitability. Cross-functional Responsibilities Work closely with the marketing/trade marketing department to ensure the brand is being properly supported through retailer-specific marketing initiatives. Collaborate with supply chain and logistics to ensure product availability, delivery schedules, and inventory management. Collaborate with Finance to ensure that budgets are maintained and correctly tracked. Ensures that all payments to customers are made and that all claims are correct. Distributor Partner Management Manages counterpart stakeholders at the DP. Sets DP working KPIs and targets. Ensure that DP is delivering the right execution and provides guidance/support when needed. Develops DP team through different interactions that involves (meetings, business reviews, trainings, etc.)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>This role requires a sharp, analytical, and persistent individual who can identify opportunities, set targets, and deliver on key initiatives.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To provide commercial oversight to ensure the successful delivery of cost management services across one or multiple commissions. To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery. To ensure excellent service delivery is being provided to clients, gain their trust and enhance our reputation. To actively promote Turner & Townsend to clients both existing and new to enable growth within the business. To be a sounding board for all aspects of service delivery and to effectively develop others in the team. To ensure that client objectives are met through the delivery of an effective cost management service from pre contract to handover. To uphold Turner & Townsend values and ethics whilst delivering service excellence.</p><p>ACCOUNTABILITIES:</p><ul><li>Overall accountability and responsibility for ensuring Turner & Townsend deliver the scope of their services across multiple commissions.</li><li>Interfacing and effective communication with the client, contractors and other consultants, at all project stages.</li><li>Timely and accurate forecasting of fees.</li><li>Maintaining and building upon existing client relationships and the development of new relationships.</li><li>Recognize opportunities and be able to cross sell our service offerings to existing or potentially new clients.</li><li>Effectively and proactively lead a cost management team, ensuring that they deliver in line with the standards expected of Turner & Townsend.</li><li>Provide quality assurance for all deliverables issued by other team members.</li><li>Be a sounding board to other team members for all technical cost management related activities.</li><li>Understanding the clients needs and build the relationship.</li><li>Be a role model within the team to assist in the development of more junior staff.</li><li>Demonstrates a high level of drive, enthusiasm and commitment to always delivering service excellence to clients.</li><li>A desire to learn and progress your career to the next level.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Extensive knowledge of and experience in the Real Estate / Property sector working for a professional cost consultancy. Minimum 15+ years of experience in similar roles. Extensive experience of both new build and fit-out projects across varying asset typologies. Extensive experience of delivering and overseeing the successful delivery of pre-contract services from feasibility through to tendering, measurement of building works for estimating, report writing and preparation of Bills of Quantities and tender documentation. Experience of successfully managing commissions, one or multiple, at any given time to ensure the highest quality service delivery for clients. Experience of commercial management of commissions ensuring both successful and profitable delivery of services. Experience of agreeing contract terms, administering contracts and of identifying and mitigating key risks within contracts. Ability to critically analyze programmes and assess the impact they have of fee forecasts to enable accurate forecasting to the wider business. Self-motivated with the ability to work autonomously setting their own agenda and perform well under pressure. Identifying and establishing new relationships, whilst maintaining and developing existing relationships. Local (Egypt) experience is required</p><p>SKILLS REQUIRED:</p><ul><li>Proven Cost / Commercial Management experience, ideally from a Consultancy or client side background</li><li>Professional membership is an advantage i.e. MRICS</li><li>Experience of working on Major Programmes and Projects</li><li>Experience in leading, managing and motivating teams</li><li>Extensive knowledge of construction industry technical matters, such as different procurement routes, value management and value engineering.</li><li>Demonstrable understanding of construction contracts and the ability, when required, to provide contractual advice to clients.</li><li>Proven track record of delivering service excellence to multiple clients.</li><li>Ability to drive the commercial agenda for the project and chair commercial meetings.</li><li>Excellent written and oral communication skills with the ability to present clearly and concisely to clients in both a formal and informal manner.</li><li>Proven track record of building effective, productive and positively engaged teams.</li></ul><p></p></section>
<p><h4>Job summary</h4>
<p>Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The revenue manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of cluster properties. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>2-year degree from an accredited university in business administration, finance and accounting, economics, hotel and restaurant management, or related major; 3 years experience in the revenue management, sales and marketing, or related professional area.</li>
<li>Or</li>
<li>4-year bachelor's degree from an accredited university in business administration, finance and accounting, economics, hotel and restaurant management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Analyzing and reporting revenue management data</h4>
<ul>
<li>Compiles information, analyzes and monitors actual sales against projected sales.</li>
<li>Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.</li>
<li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li>
<li>Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.</li>
<li>Maintains accurate reservation system information.</li>
<li>Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.</li>
<li>Generates updates on transient segment each period.</li>
<li>Assists with account diagnostics process and validates conclusions.</li>
</ul>
<h4>Executing revenue management projects and strategy</h4>
<ul>
<li>Updates market knowledge and aligns strategies and approaches accordingly.</li>
<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li>
<li>Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.</li>
<li>Establishes long-range objectives and specifying the strategies and actions to achieve them.</li>
<li>Takes a predetermined strategy and drives the execution of that strategy.</li>
<li>Demonstrates knowledge of job-relevant issues, products, systems, and processes.</li>
<li>Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).</li>
<li>Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes, systems, products to make improvements.</li>
<li>Provides revenue management functional expertise to cluster general managers, leadership teams and market sales leaders.</li>
<li>Ensures hotel strategies conform to brand philosophies and initiatives.</li>
<li>Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.</li>
<li>Prepares sales strategy meeting agenda, supporting documentation.</li>
<li>Communicates proactively with properties regarding rate restrictions and strategy.</li>
<li>Manages rooms inventory to maximize cluster rooms revenue.</li>
<li>Assists hotels with pricing and provides input on business evaluation recommendations.</li>
<li>Leads efforts to coordinate strategies between group sales offices.</li>
<li>Supports cluster selling initiatives by working with all reservation centers.</li>
<li>Uses reservations system and demand forecasting systems to determine, implement and control selling strategies.</li>
<li>Checks distribution channels for hotel positioning, information accuracy and competitor positioning.</li>
<li>Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.</li>
<li>Initiates, implements and evaluates revenue tests.</li>
<li>Provides recommendations to improve effectiveness of revenue management processes.</li>
<li>Communicates brand initiatives, demand and market analysis to hotels, clusters, franchise partners, owners.</li>
<li>Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities.</li>
<li>Promotes and protects brand equity.</li>
</ul>
<h4>Building successful relationships</h4>
<ul>
<li>Develops and manages internal key stakeholder relationships in a proactive manner.</li>
<li>Acts as a liaison, when necessary, between property and regional/corporate systems support.</li>
</ul>
<h4>Additional responsibilities</h4>
<ul>
<li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li>
<li>Attends staff, forecast, long range meetings as requested by properties.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>