office manager Jobs - Cairo Egypt

Job description Job Title :Quality Control Manager<br>Location: Cairo <br>Industry: Construction / Contracting<br><br><br>Responsibilities:<br><br><br>- Setting up and maintaining controls and documentation procedures.- Monitoring performance by gathering relevant data and producing statistical reports.- Ensure all work meets the contract specifications and standard.- Ensure all materials meet the contract specifications.- Coordinate and schedule field testing and performance QA/QC inspections.- Monitor construction activities and materials delivered to the site.- Review all special inspection and material testing perform by third parties.- Document all inspection and testing in QC reports.- Working with operating staff to establish standards, systems and procedures- Recording, analyzing and distributing statistical information- Monitoring performance- The daily Report for site work.- Performs tests or verifies that the problem was repaired or corrected.- Performs as resident inspector during the site activity progress- Coordinating all technical specification requirements with Technical Support engineers.- Managing projects logs (E1, E2, IR, NCR, etc.)- prepare method statement & ITP related to the project activities- prepare work release forms before starting new activities- Prepare all documents related to the project TOC- handing over all IR to the project consultant- reviews subcontracts invoices in terms of progress percentage and IR- prepare progress sheets related to client invoices in coordination with the project consultant- Ensure that all subcontractors manpower are being followed and apply withheld amounts as per contract conditions.<br><br>Qualifications:<br><br>+10 years of Experience as Quality Control Engineer in Construction, Finishing and Fit out projects Bachelor of Civil/ Architecture Engineering<br><br><br><br>Industry Construction Employment Type

NTU International is preparing a proposal for the project “Communication outreach and engagement on EU policies in North Africa, the Middle East and the Gulf”.<br>In this context, NTU International is establishing a pool of qualified Non-Key Experts (Senior and Junior) to be mobilised on a short-term, on-demand basis during project implementation (36 months).<br>The overall objective of this assignment is to provide strategic, technical and logistical communication support to DG MENA in the planning, development and implementation of its day-to-day communication activities, with the aim of strengthening the visibility, outreach and impact of the European Union's policies, initiatives and partnerships across the Middle East, North Africa and the Gulf region.<br>Senior Non-Key Expert - Events Manager<br>Responsibilities Planning, coordinating and delivering conferences, seminars, workshops, press events and public outreach activities;Managing all logistical aspects of institutional events, including venue coordination, participant registration and supplier liaison;Coordinating event schedules, speakers, moderators and technical service providers;Supporting protocol arrangements and the participation of high-level EU officials, partner institutions and external stakeholders;Supervising on-site event implementation and ensuring smooth delivery;Coordinating event-related communication materials and participant information;Supporting post-event reporting, evaluations and lessons learned;Working closely with communication teams, service providers and DG MENA to ensure the successful implementation of events.<br>Minimum Qualification and Skills University degree (or equivalent professional experience) in event management, communication or hospitality;Fluent English;French and/or Arabic an asset.<br>Minimum General and Specific Professional Experience5 years' general experience in event organisation and logistics;3 years' specific experience managing institutional/communication events.

NTU International is preparing a proposal for the project “Communication outreach and engagement on EU policies in North Africa, the Middle East and the Gulf”.<br>In this context, NTU International is establishing a pool of qualified Non-Key Experts (Senior and Junior) to be mobilised on a short-term, on-demand basis during project implementation (36 months).<br>The overall objective of this assignment is to provide strategic, technical and logistical communication support to DG MENA in the planning, development and implementation of its day-to-day communication activities, with the aim of strengthening the visibility, outreach and impact of the European Union's policies, initiatives and partnerships across the Middle East, North Africa and the Gulf region.<br>Senior Non-Key Expert - Influencer Manager<br>Responsibilities Developing and implementing influencer engagement strategies aligned with DG MENA's communication objectives. Identifying, assessing and managing relationships with influencers, digital creators and opinion leaders across relevant target audiences. Supporting the planning and execution of influencer campaigns promoting EU policies, initiatives and partnerships. Monitoring campaign performance and preparing analytical reports and recommendations. Coordinating influencer activities with broader communication and social media campaigns. Advising on audience engagement strategies and emerging digital communication trends. Supporting the development of campaign concepts, messaging and digital content. Liaising with communication teams, external partners and service providers to ensure effective campaign delivery.<br>Minimum Qualification and Skills Degree (or equivalent) in communication, marketing or digital media;Fluent English;French and/or Arabic an asset.<br>Minimum General and Specific Professional Experience5 years' general experience in digital/social media communication;3 years' specific experience in influencer relations and campaign management.

About CompanyPay10.com is a UAE-headquartered fintech company licensed and regulated by the Central Bank of the UAE under the Retail Payment Services & Card Schemes (RPSCS), Stored Value Facilities (SVF), and Open Finance frameworks.<br>As part of our regional growth, we’re expanding into Egypt one of the fastest-growing fintech markets in the MENA region. Pay10 Egypt will bring cutting-edge digital payment solutions to businesses and consumers, including payment gateway services, merchant acquiring, cross-border transfers, and open finance capabilities.<br>Our mission is to power seamless, secure, and inclusive payment experiences that support Egypt’s digital transformation and financial inclusion goals. Join us as we build the future of payments in Egypt with innovation, integrity, and impact.<br>Role Overview The Finance Manager for Pay10 Egypt will lead all financial operations for the new Egypt entity, including financial reporting, budgeting, cash flow management, compliance, and internal controls. The role acts as the key finance partner to the CEO, ensuring full regulatory compliance, accurate reporting to the global finance team, and strong financial governance. This is a hands-on position focused on setting up the finance function from scratch, managing banks and audits, supporting business decisions with financial insights, and enabling Pay10’s growth in the Egypt market.<br>Roles and Responsibilities:1. Financial Management & Reporting Oversee the full spectrum of financial operations for the Egypt entity, acting as the single point of contact for all finance matters locally. Prepare timely and accurate monthly, quarterly, and annual financial statements in accordance with local regulations and Group policies (e.g. IFRS/local GAAP as applicable). Ensure accurate general ledger maintenance, reconciliations, accruals, and closing activities. Prepare and submit regular management reports, variance analyses, and commentary to the global finance team. Support consolidation and group reporting requirements as requested.2. Budgeting, Forecasting & Business Planning Lead the annual budgeting process for Egypt in coordination with global finance and local management. Prepare periodic forecasts (P&L, balance sheet, cash flow) and track performance against budget. Provide financial insight and analysis to support business decisions, pricing, product initiatives, campaigns, and expansion plans. Identify risks and opportunities and proactively recommend corrective actions.3. Cash Flow, Treasury & Banking Monitor cash flow and working capital requirements to ensure the entity’s liquidity needs are met. Manage relationships with local banks and payment partners; oversee bank accounts, signatories, and online banking platforms. Coordinate with global treasury on funding, intercompany charges, FX exposure, and capital repatriation in line with group policy and local regulations.4. Compliance, Tax & External Stakeholders Ensure full compliance with Egyptian financial, tax, and regulatory requirements, including but not limited to corporate tax, VAT, social insurance, and other statutory obligations. Liaise with external auditors, tax advisors, and regulatory bodies (e.g. CBE/FRA or other relevant authorities, as applicable to the business). Coordinate annual statutory audits and ensure timely resolution of any findings or recommendations. Maintain proper documentation, records, and internal controls to support all filings and audits.5. Internal Controls & Governance Design, implement, and maintain appropriate internal controls over financial processes (payments, approvals, expenses, revenues, reconciliations). Ensure adherence to global finance policies, delegations of authority, and compliance frameworks. Identify process gaps and implement improvements to enhance efficiency, transparency, and control.6. Business Partnering & Support to Management Act as a financial advisor to the CEO and key stakeholders in Egypt. Provide financial insights and KPIs to support decision-making in areas such as:Digital payments, issuing/acquiring, wallets, and other fintech products Customer and product profitability Opex and headcount planning Support commercial negotiations with vendors, partners, and service providers from a financial perspective when required.7. Function Set-up & Future Team Leadership Establish the finance function from the ground up, including processes, tools, and documentation. Collaborate with global finance to implement ERP/accounting systems and reporting tools as needed. In the future, potentially mentor and lead junior finance staff in Egypt as the team grows

The Project Manager is responsible for the full operational readiness, productivity, and lifecycle maintenance of a heavy equipment fleet of 80+ units (excavators, dozers, loaders, graders, compactors, tipper trucks, and support vehicles) supporting a large-scale earthworks project at Sukari Gold Mine (SGM), Marsa Alam. The role owns equipment availability and utilization targets, workshop and maintenance operations, spare parts and inventory management, HSE compliance for plant operations, and coordination between operations, maintenance, and site production teams. The successful candidate must be a qualified Mechanical Engineer with hands-on heavy equipment maintenance and workshop management experience.<br>Key Responsibilities Fleet Operations & Production Support• Plan and coordinate daily deployment of 80+ heavy equipment units across excavation, hauling, grading, and compaction activities to meet earthworks production targets.• Monitor equipment utilization, idle time, and productivity (m³/hour, cycle times) and drive continuous improvement in fleet efficiency.• Coordinate with site engineers and production teams to align equipment allocation with the project schedule and daily/weekly work plans. Ensure optimal equipment-to-task matching (e.g., excavator-truck pairing) to minimize costs and maximize output. Maintenance Management• Own the preventive maintenance (PM) program for the entire fleet, ensuring PM schedules, service intervals, and OEM guidelines are followed for all equipment types and tipper trucks.• Minimize unplanned breakdowns through predictive/condition-based maintenance practices and root-cause analysis of recurring failures.• Set and monitor fleet KPIs: mechanical availability, MTBF (mean time between failures), MTTR (mean time to repair), and overall equipment effectiveness (OEE).• Approve major repair scopes, overhaul plans, and decisions on repair vs. replace for aging units.• Maintain equipment maintenance records, service history, and digital/manual maintenance tracking systems for all 80+ units. Workshop Management• Manage day-to-day operations of the maintenance workshop, including workshop layout, work bays, mobile maintenance units, and field service teams.• Supervise mechanics, technicians, electricians, welders, and workshop support staff; plan manpower and shift coverage against workload.• Ensure the workshop is equipped with the right tools, lifting equipment, diagnostic tools, and calibrated instruments.• Implement workshop HSE standards, 5S/housekeeping, and safe systems of work (lockout-tagout, working at height on equipment, hot works).• Oversee mobile workshop/field service response for breakdowns occurring away from the main yard. Spare Parts, Inventory & Vendor Management• Forecast spare parts requirements based on fleet size, usage, and maintenance plans; maintain optimal stock levels to avoid downtime while controlling inventory cost.• Manage relationships with OEM dealers, parts suppliers, tire suppliers, and subcontracted repair/overhaul vendors.• Review and approve purchase requisitions for parts, consumables (oils, filters, tires), and outsourced repair services.• Negotiate service contracts, warranty claims, and extended maintenance agreements with equipment suppliers. HSE & Compliance• Ensure all equipment operates in compliance with project HSE requirements, client (e.g., mining/industrial client) HSE standards, and Egyptian labor and traffic regulations.• Ensure operators hold valid licenses/certifications and that equipment inspections (daily pre-use checks, periodic statutory inspections) are enforced.• Lead incident investigations related to equipment failure or accidents and implement corrective/preventive actions.• Maintain compliance documentation for equipment certifications, insurance, and registration. HSE & Compliance• Ensure all equipment operates in compliance with project HSE requirements, client (e.g., mining/industrial client) HSE standards, and Egyptian labor and traffic regulations.• Ensure operators hold valid licenses/certifications and that equipment inspections (daily pre-use checks, periodic statutory inspections) are enforced.• Lead incident investigations related to equipment failure or accidents and implement corrective/preventive actions.• Maintain compliance documentation for equipment certifications, insurance, and registration.<br>Qualifications & Requirements • Bachelor's Degree in Mechanical Engineering (required).• 12+ years of experience in heavy equipment maintenance and operations, with at least 3–5 years in a project management or fleet/workshop management role.• Proven experience managing large heavy equipment fleets (50+ units) in earthworks, mining, or heavy civil construction projects.• Strong technical knowledge of excavators, bulldozers, wheel loaders, motor graders, compactors, and tipper/dump trucks (diesel engines, hydraulics, powertrains, undercarriage systems).• Solid understanding of preventive maintenance systems, CMMS/fleet management software, and maintenance KPIs.• Experience managing workshop operations, spare parts inventory, and vendor/OEM relationships.• Working knowledge of HSE standards applicable to heavy equipment operations.• Strong budgeting, cost control, and reporting skills. Proficient in English and Arabic (spoken and written); strong command of MS Excel and maintenance/ERP systems.

Reporting to: CEO<br>Are you a quality-driven leader with a passion for driving excellence and fostering a culture of continuous improvement? We’re seeking an experienced and results-oriented Quality Assurance Manager to take full ownership of our QA function, ensuring our products and processes consistently meet the highest standards. In this strategic leadership role, you’ll guide cross-functional quality initiatives, develop robust systems, and drive long-term improvements across the organization. Join us and play a key role in shaping the future of quality in a company that values innovation, integrity, and operational excellence.<br>Who are we? Lychee is the leading player in the rapidly growing healthy food industry in Egypt, with a unique and highly scalable position in the market that combines a healthy fast- food retail arm and a manufacturing arm for healthy packaged foods. Most notably fresh juices and Greek yogurt.<br>As part of our greater mission to make healthier food choices accessible and sustainable for people's everyday lifestyle - we're extending our commitment to the region with our entry into the Saudi Arabian market, with a substantial retail expansion plan and on-ground operations starting Q2, 2025 in Riyadh.<br>Lychee relies on both its manufacturing capabilities and brand recognition built over a decade to expand its retail operations seamlessly based on customer demand and to scale its existing presence in modern trade, traditional trade and quick commerce.<br>What will you be doing? Develop and implement quality assurance systems: Establish and maintain quality assurance systems, including HACCP, ISO 22000, and other relevant standards. Ensure compliance with regulatory requirements: Ensure compliance with local and international regulatory requirements, including food safety and quality standards. Conduct audits and inspections: Conduct regular audits and inspections to ensure compliance with quality and safety standards. Develop and implement quality control procedures: Develop and implement quality control procedures to ensure product quality and safety. Train and supervise quality team: Train and supervise quality team members to ensure they understand and follow quality procedures. Investigate and resolve quality issues: Investigate and resolve quality issues, including product recalls and complaints. Collaborate with production team: Collaborate with production team to ensure quality standards are met during production. Monitor and report on quality performance: Monitor and report on quality performance, including metrics and trends. Develop and implement continuous improvement initiatives: Develop and implement continuous improvement initiatives to enhance quality and efficiency. Ensure compliance with global specifications: Ensure compliance with global specifications, including those related to food safety and quality. Develop and maintain documentation: Develop and maintain documentation, including quality manuals, procedures, and records. Ensure laboratory testing and analysis: Ensure laboratory testing and analysis are conducted to support quality assurance activities. Collaborate with suppliers: Collaborate with suppliers to ensure they meet quality and safety standards. Develop and implement supplier approval programs: Develop and implement supplier approval programs to ensure supplier quality. Ensure compliance with food safety regulations: Ensure compliance with food safety regulations, including those related to allergens and contaminants. Develop and implement recall procedures: Develop and implement recall procedures to ensure timely and effective response to quality issues. Conduct risk assessments: Conduct risk assessments to identify potential quality and safety risks. Develop and implement mitigation strategies: Develop and implement mitigation strategies to minimize quality and safety risks. Ensure compliance with industry standards: Ensure compliance with industry standards, including those related to quality and safety. Provide training and support: Provide training and support to employees on quality assurance systems and procedures.<br>What are we looking for? Bachelor's degree in Food Science, Quality Assurance, any relevant field Minimum of 6 years of work experience in Quality Assurance within FMCG Industry Strong knowledge of quality assurance systems and standards including 22000 and HACCPProven experience in auditing, compliance, and regulatory affairs Strong interpersonal skills Ability to work effectively in a fast-paced and collaborative environment.<br>At Lychee, we value the unique strengths each individual brings, fostering a diverse, inclusive workplace that thrives on varied perspectives. We celebrate differences as drivers of innovation, creativity, and growth, ensuring every team member can contribute their best.

Cover letter required. Applications without one will be ignored.<br>The Opportunity We're on a mission to 10x a profitable, 25-year-old Saa S platform — and we need one exceptional person to lead the charge. Expense Point serves 850+ enterprise customers across North America, processes millions of dollars in expense transactions, and has real revenue with a loyal customer base that's been with us for years. The foundation is solid. What we need now is someone to tear up the UX playbook and rebuild it for the modern era — AI-native, card-first, and fast. The customers are already there. The revenue is already there. What's missing is you.<br>Who You'll Work With You'll report directly to and work daily with our CEO — a former Senior PM at Google with an HBS MBA and McKinsey background, who thinks in systems, moves fast, and has zero patience for bureaucracy. You'll also work closely with a tight-knit engineering team that ships, argues about the right solution (in a good way), and genuinely cares about craft. This is not a company where product ideas die in Jira. Decisions get made in days, not quarters. If you bring a compelling case, you'll see it in production within weeks.<br>The Problems You'll Be Solving This is a genuinely hard product challenge. You're not adding a feature to a mature platform — you're reimagining how thousands of employees at mid-market and enterprise companies think about spending money at work. That means:Redesigning a complex, workflow-heavy platform without breaking what 850+ paying customers depend on every day Building pre-swipe controls, approval hierarchies, and policy engines that are powerful enough for a CFO and simple enough for a field employee Commercializing fintech capabilities — corporate cards, embedded payments, LLM-powered fraud detection and policy compliance — that most competitors haven't touched yet Defining what "great" looks like in a category that has historically settled for "functional"The gap between what enterprise expense software looks like today and what it should look like is enormous. That gap is your canvas.<br>What We're Looking For6–10 years as a developer, designer, or PM with at minimum 2 years as a Product Manager— you've shipped real products that real people use Strong design fundamentals — hierarchy, usability, information architecture; you can articulate why something works, not just that it looks good An impeccable portfolio — work that earns a reaction before you've said a word about it B2B experience — you understand enterprise software, complex multi-stakeholder workflows, and the difference between a user and a buyer High horsepower — you work hard, you push the people around you, and you know how to celebrate when something ships Strategic thinker and execution machine — you can pitch vision on Monday and close tickets on Friday B. Sc. required (CS, Design, Engineering, or related) Bonus: fintech experience, led platform redesigns, UX designer transitioning to PM, startup background.<br>Compensation & Benefits Above-market salary, paid in USDClear 18–24 month path to Director, VP, or CPO as the company scales No-BS culture: you will work with incredible engineers, building a product which is affectively already sold Health coverage and social security registration <br>How to Apply Email your resume and cover letter to jobs@expensepoint.comYour cover letter must include:What you've shipped — links and screenshots welcome Two or three software products you think are exceptionally well-designed, and specifically why — what makes them great, and what would you change? Something you built that you're proud of, and something you'd do differently Why this role, and why now We read every cover letter. Generic ones get closed immediately. Show us how you think.<br>Expense Point is building the future of spend management for North American enterprises. If you want to own something real — a product that will touch thousands of companies and the people who run them — we want to hear from you. Equal opportunity employer. We hire for talent, passion, and execution — nothing else matters.

About us:Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.<br>Role Summary:The Senior Product Manager owns the vision, strategy, and delivery of enterprise systems, core platforms and integrations that enable secure, compliant, and scalable fintech products. This role has end-to-end ownership of shared capabilities and operational platforms—including 3rd-party integrations, CRM, customer support systems, admin portals, and data platforms—used across multiple product and business squads. This is a senior, high-impact role requiring strong judgment in regulated environments, the ability to lead through influence, and a deep understanding of how platform decisions affect customer experience, operational efficiency, and regulatory posture.<br>Key Responsibilities:<br>Platform & Internal Systems Strategy:Define and own the long-term platform and internal systems strategy aligned with business growth and regulatory requirements. Set platform principles and standards (API-first, reuse-driven, audit-ready, security-by-default). Proactively identify structural platform gaps and lead initiatives to address scalability, reliability, and operational risk.<br>Senior Ownership of 3rd-Party Integrations: Lead product ownership for complex 3rd-party integrations, including: Identity and verification providers Credit bureaus and risk data services Banking, payments, and financing partners Government and regulatory systems Drive integration strategy across vendors, including:Standardized integration patterns SLA, monitoring, and incident management requirements Versioning, migration, and deprecation strategies Partner with procurement, legal, and engineering on vendor selection and onboarding.<br>CRM, Customer Support & Case Management Platforms:Own the product direction for CRM and customer support systems supporting:Customer lifecycle management Case handling, disputes, and escalations Compliance-driven workflows (KYC/AML reviews, investigations) Ensure deep integration between CRM, support platforms, and core fintech systems. Optimize operational workflows to reduce manual effort and improve resolution times.<br>Admin Portals & Operational Tooling: Lead product ownership of admin portals and internal dashboards used by:Operations Risk and compliance Customer support Finance and reconciliation teams Ensure admin tools support:Role-based access control and audit trails Secure approvals and exception handling High-volume operational throughput with strong usability Balance flexibility for ops teams with strong governance and controls.<br>Regulatory, Risk & Compliance Leadership:Act as a senior product partner to Risk, Compliance, Legal, and Info Sec. Translate regulatory obligations into scalable platform capabilities rather than ad-hoc processes. Ensure all platform and ops systems are audit-ready by design, with full traceability and reporting. Lead product responses to regulatory findings, audits, and remediation initiatives.<br>Roadmap Ownership & Cross-Squad Alignment: Own and communicate a multi-quarter platform roadmap, balancing: Regulatory commitments Operational efficiency Product enablement and scalability Drive prioritization decisions that consider company-wide impact and long-term platform health. Manage complex dependencies across product squads and business functions.<br>Execution, Quality & Resilience: Work closely with engineering leadership to define and enforce: Non-functional requirements (availability, performance, security) Business continuity and disaster recovery expectations Ensure safe delivery through staged rollouts, monitoring, and incident management practices.<br>Metrics, Outcomes & Continuous Improvement:Define and own senior-level platform KPIs, including: Platform adoption and reuse across squads Integration reliability and failure rates Operational efficiency gains Reduction in manual and high-risk processes Use data, incidents, and audit outcomes to drive continuous improvement.<br>Required Skills & Experience:<br> 8+ years of Product Management experience, with significant ownership of platform or internal products in fintech or other regulated industries. Proven experience leading:3rd-party integrations at scale CRM and customer support platforms Admin portals and operational tooling Strong understanding of:Financial transaction flows and risk controls APIs, distributed systems, and integration patterns Regulatory frameworks (KYC, AML, data privacy) Demonstrated ability to lead through influence in complex, cross-functional environments.<br>Preferred Qualifications:• Experience as a Senior / Lead Platform PM or Technical PM.• Background in lending, mortgages, payments, or identity platforms.• Experience working directly with regulators, auditors, or compliance reviews.• Familiarity with cloud security, access management, and observability.• Experience mentoring junior PMs or shaping product standards.<br><br>Requirements<br><br><br><br><br>Benefits

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Reporting to the International Programs Director, the Partnership Programs Manager leads Coptic Orphans' end-to-end partnership and grantmaking cycle; from strategic partner identification and RfP design to proposal review, partner selection, award management, and results oversight. This role demands strong relationship management, technical program acumen, and the ability to evaluate and manage implementing partners with rigor and effectiveness.</p><p><strong>Essential Functions and Responsibilities:</strong></p><p><strong>Strategic Partnerships &amp; Civil Society Engagement</strong> Map, identify, and cultivate relationships with credible civil society organizations, NGOs, community-based organizations, and development actors operating in Egypt, with particular knowledge of organizations active in education, health and nutrition, child protection, and girl empowerment. Identify innovative key areas in child development and build a pipeline of potential and active grantee partners aligned with Coptic Orphans' programmatic priorities. Represent Coptic Orphans at relevant development forums, coordination platforms, and civil society networks in Egypt.</p><p><strong>Systems &amp; Process Development</strong> Design and operationalize grantmaking systems, tools, and templates from the ground up, including eligibility criteria frameworks, scoring rubrics, partner capacity assessments, and grants management databases. Work cross-functionally with Finance to develop sub-grant financial management protocols and with Communications to package programmatic impact for donors.</p><p><strong>Grant Cycle Management</strong> Design and issue Requests for Proposals (RFPs) to solicit applications from potential grantees articulating theory of change, clear objectives, evaluation rubrics, and reporting requirements. Apply strong M&amp;E frameworks to assess the quality of results frameworks, indicators, data collection methodologies, and learning plans submitted by applicants. Conduct proposal due diligence, including field visits, to evaluate programmatic strength and financial management capability of potential partners. Set grant terms including scope, milestones, reporting schedule and format, and disbursement conditions. Ensure appropriate financial stewardship in coordination with Finance, including budget tracking, disbursement, and financial reporting discipline.</p><p><strong>Partner Management and Oversight</strong> Serve as the primary organizational interface with implementing partners post-award, managing partnership agreements and ensuring compliance with programmatic and reporting obligations. Conduct systematic quality assurance on partner-submitted progress and final reports through detailed desk reviews, validation of key evidence, and site visits to verify credibility of results and alignment with approved activities. Identify risks, performance concerns or financial discrepancies early, drive timely corrective actions with partners, and escalate when needed. Lead grant closeout processes, including final verification, documentation, and lessons learned. Aggregate quantitative and qualitative data across the grant portfolio to generate actionable insights, performance dashboards, learning briefs, and consolidated annual impact reports.</p><p><strong>Program Learning and Knowledge Management</strong> Synthesize learning from across the grants and partnerships portfolio to inform future programming priorities and RfP design. Document promising practices, implementation lessons, and results stories for internal and external audiences. Contribute to organizational reporting, donor communications and field visits coordination, and board presentations related to the grantmaking and partnerships function.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Education, Experience, Knowledge and Skills</strong> Bachelor's degree in international development, Social Sciences, Public Policy, Nonprofit Management, or a related field. Masters' degree preferred. Minimum 7 years of progressively responsible experience in development programming, with at least 3 years in a grantmaking, sub-award management, or partnerships role. Strong command of results-based management (RBM) principles and M&amp;E frameworks; ability to critically review logic models, results chains, and indicator tables. Demonstrated experience running structured grantmaking processes (RFPs/proposal review, due diligence, contracting/agreements or equivalent documentation, reporting cycles, closeout). Strong experience in project budgeting and financial stewardship (budget review, variance awareness, reporting discipline). Excellent project management skills, with the ability to manage multiple priorities and deadlines effectively. Strong analytical and problem-solving skills, with a keen eye for detail. Fluency in English and Arabic, spoken and written.</p><p><strong>Additional Qualifications for recruitment:</strong> Ability to work independently and collaboratively within a diverse and dynamic team environment. A strong knowledge of the international development landscape in Egypt and ability to network and build partnerships with key stakeholders in the field. Experience working on programs/ projects that serve vulnerable children and communities, particularly in the fields of education, health, child protection, or girl empowerment.</p><p><strong>Travel and Working requirements</strong> Typical office environment such as walking, sitting, typing, using office equipment, and occasional lifting of boxes or luggage during travel. Travel throughout Egypt may reach as much as 30% of the time. Working outside official hours and on weekends may be required.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Siemens Mobility (SMO) is the world s leading provider of mobility solutions that enable the efficient, safe, and environmentally friendly transport of people and goods helping to improve the quality of everyday life for millions worldwide.</p> <p>Motivated by innovation, we develop intelligent solutions for the growing digitalization of the transport sector. Our offerings include rail vehicles, rail automation, road traffic management systems, rail electrification, and services.</p> <p>In Egypt, Siemens Mobility is delivering one of the country s first high-speed rail system. This landmark project, spanning approximately 2,000 kilometers, will connect 60 cities across Egypt, transforming transportation for both passengers and goods. Participating in this project could be a pivotal milestone in your career and a significant historical achievement for the region. </p> <p>Today, we are recruiting for a <strong>Warehouse Manager</strong> to join our team in Egypt. This is an excellent career opportunity for professionals looking to join a truly international team in one of the biggest projects of Siemens Mobility.</p> <p><strong>What Are My Responsibilities?</strong></p> <ul> <li>Define and implement the overall warehouse and storage concept to ensure alignment with operational and maintenance requirements.</li> <li>Manage warehouse and storage operations across the designated depot and warehouse locations supporting the three High-Speed Rail lines.</li> <li>Lead and supervise Store Supervisors, Storekeepers, warehouse staff, and subcontractors involved in warehouse and logistics activities.</li> <li>Develop and implement warehousing procedures, material handling rules, and inventory control processes.</li> <li>Coordinate day-to-day warehouse operations, ensuring efficient material flow and stock availability.</li> <li>Support the establishment and maintenance of adequate storage facilities and warehouse infrastructure.</li> <li>Ensure proper receipt, storage, issuance, transfer, and return of materials, maintaining complete traceability and accurate documentation.</li> <li>Maintain transparency and accuracy of inventory records, stock movements, and material transactions.</li> <li>Monitor consumables and spare parts usage rates and ensure timely replenishment before critical stock levels are reached.</li> <li>Utilize and maintain warehouse data within CMMS, SAP, or other ERP systems, ensuring data accuracy and reliability.</li> <li>Ensure correct material identification, labeling, marking, and organized storage arrangements.</li> <li>Coordinate inbound and outbound material movements with maintenance, procurement, logistics teams, subcontractors, and other project stakeholders, including inter-site transfers.</li> <li>Monitor and supervise stock counts, inventory audits, and stock reporting activities.</li> <li>Support the control and maintenance of warehouse tools, equipment, and storage assets.</li> <li>Ensure compliance with applicable safety, environmental, and quality requirements within warehouse operations.</li> <li>Support handling and disposal of scrap, waste, and non-conforming materials in accordance with approved procedures.</li> <li>Contribute to budget control, stock optimization, and resource management within the assigned function.</li> </ul> <p><strong>What Else do I need to know?</strong></p> <p>At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds </p> <p>Diversity at Siemens is our source of creativity and innovation. Having different types of talent and experiences makes us more ambitious and better prepared to respond successfully to the demands of the Society. Therefore, we value the candidates that reflect the Diversity that we enjoy in our Company. Please find more information at www.siemens.com/p</p> <p>We are looking forward to receiving your online application.</p> <p>Please note: Only complete applications can be considered in the selection process.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>What Do I Need to Qualify for This Job?</strong></p> <ul> <li>Bachelor s degree in Business Administration, Logistics, Supply Chain Management, or a related discipline.</li> <li>Minimum 3 5 years of experience in warehouse operations, logistics, or material management within project-based environments.</li> <li>Experience in warehouse coordination, inventory control, and material traceability.</li> <li>Exposure to import/export operations is considered an advantage.</li> <li>Strong command of spoken and written English.</li> <li>Solid computer literacy, including experience with CMMS, SAP, ERP systems, and warehouse management software.</li> <li>Good understanding of warehouse tools, equipment, and material handling practices.</li> <li>Knowledge of inventory management, stock control, and quality assurance practices.</li> <li>Strong leadership and coordination skills with the ability to manage warehouse personnel effectively.</li> <li>Ability to work in multicultural and cross-functional project environments.</li> <li>Good physical condition and compliance with Fitness Class 2 requirements.</li> </ul><p></p></section>

WHO IS LAFARGE? As a member of Holcim Group, a global leader in innovative and sustainable building solutions, Lafarge is enabling greener cities, smarter infrastructure, and improved living standards all over Egypt. With sustainability at the core of our strategy, we are becoming a net-zero company, thriving with our people and communities. Lafarge Egypt launched one of the largest cement plants in the MENA region which is located in Ain Al-Sokhna, with a plant capacity of 9.5 MT and 5 state-of-the-art production lines. Through its established business operations in Cement, Ready-Mix concrete, Lafarge Egypt has demonstrated its commitment to the provision of sustainable building materials. Lafarge Egypt continuously seeks to meet the needs of a wide range of customers including but not limited to individual homebuilders, large construction companies, architects, or local artisans, powered by 1500 passionate employees.<br>Overview<br>The Account Manager is responsible for managing key customer accounts, driving revenue growth, and ensuring high levels of customer satisfaction through effective relationship management and coordination with internal functions. The role ensures smooth execution of sales activities, delivery commitments, and service quality while maintaining strict adherence to company policies and Health & Safety standards. Key Responsibilities 1-Health & Safety:Adhere to and enforce relevant legislation and policies and ensure that highest degree of safety and safe working practices are maintained 2-Functional: Sales & Revenue Growth: Develop and implement account plans to achieve sales targets and business objectives. Promote and sell the company’s products and services to existing and prospective customers. Identify new sales opportunities and expand the company’s presence within assigned territories or accounts. Prepare and negotiate commercial offers, contracts, and pricing in line with company guidelines. Customer Relationship Management: Build, maintain, and strengthen long-term relationships with key clients and stakeholders. Act as the main interface between the customer and the company. Proactively address customer concerns, service issues, or complaints and ensure timely resolution. Ensure a high level of customer satisfaction and loyalty through continuous engagement and follow-up Operational Coordination:Coordinate with sales operations, dispatch, logistics, and plant teams to ensure timely product availability and delivery. Monitor order fulfillment and ensure delivery schedules meet customer expectations. Align internal teams to ensure smooth execution of sales orders and service commitments. Market Intelligence Monitor market trends, competitor activities, and customer needs within the assigned market. Provide feedback and insights to management to support strategic decision-making and product positioning. Identify opportunities for new products or services based on market demands. Reporting & Performance Tracking: Prepare and submit regular reports on sales activities, pipeline status, customer visits, and revenue performance. Track progress against sales targets and propose corrective actions when needed. Maintain accurate records of customer interactions and account performance. Safety & Compliance: Ensure compliance with all company policies, procedures, and regulatory requirements. Support the company’s commitment to maintaining a safe and compliant working environment.<br>Qualifications & Experience Education:Bachelor’s degree in Business Administration (or) Engineering. Technical Skills:1 - 2 Years of Experience sales or account management, preferably in construction materials, cement, or ready-mix industries Experience:Strong communication, Negotiation & Relationship Management Skills. Ability to manage multiple accounts and coordinate with cross-functional teams.<br><br>WHO ARE LAFARGE PEOPLE? Lafarge people are passionate about finding better ways to build. They embrace innovation and improvement with a pioneering spirit. They work as trusted partners, creating better solutions and experiences for their customers, communities, and colleagues.<br>YOUR LAFARGE EXPERIENCEAt Lafarge, there is endless opportunity for you to play your part. Whether you’re in a technical, managerial, or frontline role, you can shape a career that works for you. With us you’ll have the chance to embrace the passion we share for our planet. You’ll be encouraged to seek out diverse perspectives, share your ideas, and build the skills and connections you need to perform at your best. Because it’s only when we work together in a culture where everyone thrives, that we can build the world we all want to live in.

Are you a security and compliance leader who thrives on customer trust? Do you want to work for a best-in-class, 100% remote organization with the brightest talent from around the world? If so, then keep reading…<br><br>At Sparkrock, we help social benefit organizations, such as nonprofits, school boards, and government agencies, reach their full potential through technology. Every day, over 150,000 people use our ERP and product platforms to work more efficiently, freeing up time and resources to focus on the good they want to achieve.<br><br>As our Group Security & Compliance Manager, you will own the entire customer-trust and compliance function across a growing private-equity portfolio, not one slice of it at one company. Every enterprise deal that hinges on security passes through you, and you get to build the program from the trust portal up rather than inherit someone else's mess.<br><br>Unlike most GRC managers who sit inside a single company running one SOC 2, this role spans multiple portfolio companies on different clouds, and it owns the AI trust story as a first-class part of the job. You'll drive SOC 2 Type II audits, stand up the customer-facing trust portal, and own AI compliance as the frameworks are still settling, representing the group directly in every customer security review.<br><br>If you thrive at the intersection of broad ownership, direct influence on revenue, and building something before the playbook is written, this role is for you.<br><br>Responsibilities<br><br>Lead customer security reviews, RFPs, RFIs, and questionnaires, turning around accurate, complete responses fast enough to keep deals moving Stand up and maintain a customer-facing trust portal (Safe Base / Vanta / Drata or equivalent), including a dedicated AI/ML section Own SOC 2 Type II program management, driving audits across portfolio companies (including Sparkrock's Type II conversion and CXT scoping), coordinating evidence with the Senior Group Security Engineer, and managing auditor relationships Author and maintain security policies and documentation, including DPAs, sub-processor lists, and incident-communication templates Own AI compliance and trust, including AI questionnaire responses, AI sub-processor management, framework tracking (EU AI Act, ISO 42001, NIST AI RMF), AI use disclosure, AI acceptable-use policy, and AI incident-comms playbooks Run third-party vendor security reviews and renewals Build and deliver internal security awareness training, and onboard customers through the required security setup Draft and coordinate customer-facing incident communications, including breach/incident notifications with legal and engineering<br><br><br><br><br>Requirements<br><br>6+ years in security GRC, customer trust, or Saa S compliance Excellent spoken and written English. Articulate, polished, and credible in live calls with enterprise customers and third parties — this person represents the group externally SOC 2 audit experience as a primary point of contact (Type II strongly preferred) Working understanding of cloud security concepts — able to read and translate technical findings, not produce them Awareness of the AI compliance landscape and willingness to own it<br><br><br><br><br>Nice to have<br><br>CISSP / CISA / CIPP/E; Vanta / Drata / Safe Base experience PE-backed or multi-portfolio background ISO 42001 / NIST AI RMF familiarity; EU AI Act awareness<br><br><br><br><br>Benefits<br>We don’t call them perks; they’re just part of what makes working at Sparkrock great.<br><br><br>We are 100% remote and global. Live your best life wherever that may be, and never lose out on career opportunities because of it Flexible work hours. We work asynchronously and don’t care when you’re online, just that you deliver great results and are there for our customers We are dedicated to your growth with consistent and meaningful feedback, support in achieving your personal career goals, and access to leading-edge tools, playbooks, and technology to amplify your experience Introductions to thought leaders in the space and webinars on cutting-edge tech hot topics Stipend to help set up your ideal home office Focus on culture: coffee chats, happy hours, cooking classes, book clubs, and more!<br><br><br><br><br>If you are a security and compliance professional who has lived and breathed customer trust and is ready to bring that expertise to a high-impact, high-ownership role, we would love to hear from you. Apply today and help us build a trust program that enterprise customers and an entire portfolio of companies can rely on.<br><br>We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with disabilities.<br><br>All open roles are for existing vacancies unless otherwise communicated to the candidate. We are committed to keeping candidates informed throughout the process and will notify all interviewed applicants of our hiring decision within 45 days of their interview. Sparkrock retains all job postings and related recruitment information for a minimum of three years.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About the Role<br>AZ Management & Development is seeking an experienced Group Treasury Manager to join its Finance leadership team.<br>Reporting directly to the Group CFO, the Group Treasury Manager will lead cash and liquidity management, banking relationships, funding, working capital governance, treasury risk, and payment controls across the Group and its subsidiaries.<br>The role will provide clear cash visibility, ensure sufficient liquidity for operational and investment requirements, optimise the use of funds, and strengthen treasury controls across a multi-entity environment.<br>Department: Finance Reports to: Group CFOLocation: New Cairo, Egypt Employment Type: Full-time Workplace Type: On-site<br>Key Responsibilities<br>Cash and Liquidity Management<br>• Manage daily cash positioning and liquidity across the Group and its subsidiaries.• Maintain consolidated visibility over bank balances, inflows, outflows, restricted cash, facilities, and available liquidity.• Lead short- and medium-term cash forecasting, including a rolling 13-week forecast, and align longer-term liquidity plans with budgets and business plans.• Identify projected surpluses or shortfalls and recommend funding, investment, or cash-allocation actions.• Coordinate cash concentration, intercompany funding, and movement of funds where legally and operationally appropriate.• Ensure timely funding of payroll, suppliers, taxes, debt service, capital expenditure, and other obligations.• Manage surplus cash within approved investment, counterparty, tenor, and risk limits.<br>Banking Relationships and Treasury Operations<br>• Own and develop relationships with banks and financial institutions.• Negotiate banking facilities, pricing, service levels, transaction fees, interest rates, and account structures.• Manage bank accounts, mandates, authorised signatories, online banking access, and treasury documentation.• Oversee payments, transfers, deposits, facility utilisation, and bank reconciliations in coordination with Accounting.• Monitor banking limits, guarantees, letters of credit, and other banking products where applicable.• Review bank performance, fees, counterparty exposure, and service quality.<br>Funding and Debt Management<br>• Assess short- and long-term funding requirements and support the Group CFO in developing funding strategies.• Manage credit facilities, loans, overdrafts, repayment schedules, interest obligations, and related documentation.• Monitor facility headroom, debt maturities, financial covenants, security requirements, and lender reporting obligations.• Prepare funding proposals, drawdown requests, refinancing analysis, and supporting information for lenders.• Coordinate funding for new entities, campus development, capital expenditure, and strategic initiatives.• Maintain accurate debt and facility registers and escalate covenant, maturity, or liquidity risks promptly.<br>Working Capital and Collections Governance<br>• Lead Group-wide working capital governance with operating companies and Finance teams.• Monitor receivables, collections, payment cycles, supplier terms, advances, and other key working capital drivers.• Partner with Collections, Admissions, Operations, Procurement, and Accounts Payable to improve cash conversion and reduce avoidable funding requirements.• Analyse working capital performance by entity and identify overdue balances, process gaps, and improvement opportunities.• Support practical collection targets, escalation procedures, and cash discipline across subsidiaries.• Align cash planning with seasonal enrolment and tuition-collection cycles.<br>Treasury Risk Management<br>• Identify, measure, monitor, and report liquidity, funding, foreign exchange, interest-rate, counterparty, and operational treasury risks.• Develop and maintain treasury policies, limits, delegated authorities, and controls aligned with the Group’s approved risk appetite.• Monitor foreign currency exposures and recommend natural hedging or other risk-mitigation actions where appropriate.• Review interest-rate exposure and the fixed-versus-floating profile of debt facilities.• Monitor cash and facility concentration by bank and ensure compliance with approved counterparty limits.• Maintain a treasury risk register and escalate material exposures or breaches to the Group CFO.<br>Payments, Controls and Governance<br>• Implement and maintain robust payment controls with the Group Financial Controller.• Ensure segregation of duties, maker-checker controls, approval limits, supporting documentation, and bank-access governance.• Review high-value, unusual, urgent, or cross-entity payments in accordance with approved authorities.• Strengthen controls against payment fraud, unauthorised transactions, duplicate payments, and cyber-enabled financial risks.• Ensure complete documentation, audit trails, reconciliations, and periodic access reviews.• Support internal and external audits and ensure timely remediation of treasury findings.<br>Business Partnering and Reporting<br>• Coordinate with operating companies on cash forecasts, collections, capital expenditure timing, funding requirements, and seasonal cycles.• Work with FP&A, Financial Control, Tax, Legal, Procurement, HR, and Operations to align treasury decisions with business priorities.• Prepare treasury reports for the Group CFO and senior management covering liquidity, forecasts, facilities, debt, working capital, risks, and actions.• Provide scenario and sensitivity analysis for liquidity, funding, interest, and foreign exchange exposures.• Support management decisions with clear recommendations on cash allocation, financing, banking, and working capital.<br>Systems and Process Improvement<br>• Standardise treasury processes, templates, reporting definitions, and controls across Group entities.• Improve integration between ERP systems, banking platforms, cash forecasts, and treasury reporting.• Automate cash positioning, bank reporting, forecasting, payment workflows, and treasury dashboards.• Evaluate treasury management systems and digital banking solutions where appropriate.• Improve the quality, timeliness, and reliability of treasury data.<br>Leadership and Stakeholder Management<br>• Lead, coach, and develop treasury and Finance team members involved in cash-management activities.• Establish clear responsibilities, deadlines, service standards, and accountability.• Build effective relationships with banks, lenders, advisors, auditors, and senior internal stakeholders.• Promote liquidity discipline, strong control, timely escalation, and professional integrity.<br>Qualifications and Experience<br>• Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related discipline.• A treasury qualification such as CTP or an ACT qualification is preferred; CMA, ACCA, CPA, CFA, or an MBA is an advantage.• Minimum of 10 years of progressive experience in corporate treasury, cash management, corporate banking, liquidity management, or corporate finance.• At least 5 years of hands-on experience in treasury management, cash-management leadership, or a senior corporate-banking role.• Proven experience managing cash forecasting, liquidity, banking relationships, funding facilities, and working capital.• Strong experience in a multi-entity, holding-company, or Group environment.• Practical knowledge of banking products, debt facilities, guarantees, payment controls, and treasury risk management.• Experience with foreign exchange and interest-rate exposure management is advantageous.• Experience in education or another multi-entity, multi-site service environment is preferred.• Experience leading or developing treasury or Finance team members is preferred.<br>Technical Skills<br>• Advanced cash-flow forecasting, liquidity analysis, and financial modelling skills.• Strong understanding of working capital, debt, banking products, and financial risk.• Advanced proficiency in Microsoft Excel and strong Power Point reporting skills.• Experience with ERP systems, online banking platforms, and treasury or cash-management tools.• Familiarity with SAP, Oracle, Microsoft Dynamics 365, or equivalent platforms is advantageous.• Ability to analyse financial data and translate it into clear treasury actions and recommendations.<br>Skills and Competencies<br>• High integrity, sound judgement, and a strong control mindset.• Strong negotiation and relationship-management skills with banks and senior stakeholders.• Excellent analytical, structured problem-solving, and decision-making capabilities.• Ability to enforce treasury discipline across multiple entities while supporting business requirements.• High attention to detail, ownership, accountability, and follow-through.• Ability to manage competing priorities and execute accurately under pressure.• Clear and concise executive-level communication.• Excellent written and spoken English and Arabic.

About the Role EELAF is hiring an experienced and commercially driven E-Commerce Manager – Retail & Marketplace to lead the growth and day-to-day operation of the company’s online sales channels. The selected candidate will own EELAF’s e-commerce performance across its online store, marketplaces, and digital retail channels. The role is responsible for product listings, pricing, promotions, sales growth, customer experience, stock availability, fulfilment coordination, marketplace performance, and commercial reporting. This is not a content-only or social-media-only role. The successful candidate must be able to manage the full online sales journey—from product availability and pricing through order fulfilment, customer satisfaction, repeat purchases, and profitability. Key Responsibilities E-Commerce Strategy and Commercial Growth Develop and execute EELAF’s e-commerce strategy to grow online revenue, profitability, customer acquisition, and repeat purchases. Build commercial plans for the online store, marketplaces, promotions, seasonal campaigns, and product launches. Identify the right product categories, brands, and SKUs to grow online sales across electrical, UPS, IT infrastructure, ELV, physical security, and lighting products. Monitor market pricing, competitor activity, customer demand, and online sales trends. Set and monitor e-commerce sales targets, conversion targets, average order value, profitability, and customer-retention KPIs. Recommend commercial actions to improve sales, visibility, conversion, stock movement, and margin performance. Online Store and Marketplace Management Manage EELAF’s e-commerce platform, including product listings, categories, prices, promotions, product descriptions, images, technical data, and customer-facing information. Manage and optimize EELAF’s presence on online marketplaces such as Noon and other relevant platforms. Ensure all product content is accurate, technically correct, commercially attractive, and consistent with EELAF brand standards. Maintain product availability, stock visibility, lead times, payment methods, delivery options, and return policies across online channels. Monitor online-store functionality, product search, category navigation, checkout flow, mobile experience, and customer journey. Coordinate with IT and Odoo teams to resolve platform, integration, pricing, stock, order, and user-experience issues. Pricing, Promotions, and Product Performance Manage online pricing in line with approved pricing policies, market conditions, margins, promotions, and stock priorities. Plan and execute online campaigns, bundles, cross-selling offers, clearance actions, and seasonal promotions. Analyze product performance by category, brand, SKU, price point, channel, margin, conversion rate, and stock movement. Identify fast-moving products, underperforming SKUs, slow-moving stock, and products suitable for online clearance campaigns. Coordinate with product managers, sales teams, and supply chain to ensure the right products are promoted at the right time. Order Fulfilment and Customer Experience Coordinate with warehouse, logistics, courier partners, customer service, and finance to ensure accurate and timely order fulfilment. Monitor online order status from confirmation through picking, packing, dispatch, delivery, payment confirmation, and after-sales support. Follow up on delivery delays, cancelled orders, returns, failed deliveries, customer complaints, and refund cases. Improve fulfilment speed, order accuracy, delivery performance, and customer satisfaction. Ensure that online customer inquiries and complaints are handled professionally and within defined response times. Monitor customer reviews, ratings, feedback, and recurring issues, then recommend corrective actions. Digital Performance and Conversion Optimization Work closely with the Digital Marketing Specialist to align paid media, social media, email campaigns, landing pages, product promotions, and online-sales objectives. Review traffic, conversion rates, customer behavior, acquisition cost, return on ad spend, cart abandonment, and sales funnel performance. Identify opportunities to improve product-page quality, search visibility, website navigation, checkout flow, offers, and conversion rates. Support A/B testing, landing-page optimization, product-page improvement, and customer-retention initiatives. Ensure proper integration between the e-commerce platform, analytics tools, CRM, marketing tools, and ERP. Reporting and Operational Control Prepare daily, weekly, and monthly reports covering online sales, orders, conversion rates, product performance, stock availability, delivery performance, returns, customer feedback, and marketplace performance. Monitor revenue, gross profit, gross margin, average order value, conversion rate, return rate, delivery success rate, and customer-acquisition performance. Maintain accurate online product, pricing, inventory, order, and customer data on Odoo and other relevant platforms. Ensure that e-commerce processes comply with approved pricing, stock, credit, return, and customer-service policies. Identify recurring operational issues and recommend process improvements across e-commerce, warehouse, logistics, finance, customer service, IT, and marketing. Requirements Bachelor’s degree in Business, Marketing, E-Commerce, Commerce, Information Technology, or a related field. Minimum 4–6 years of experience in e-commerce, marketplace management, online retail, or digital commerce operations. Proven experience managing an online store and/or major marketplaces such as Noon, Amazon, Jumia, or similar platforms. Strong understanding of e-commerce sales funnels, online merchandising, pricing, promotions, conversion optimization, and customer journey management. Experience managing product listings, product content, images, technical specifications, stock availability, pricing, promotions, and online order flow. Strong commercial understanding of revenue, gross margin, discounts, product profitability, inventory movement, and fulfilment costs. Experience coordinating with warehouse, logistics, couriers, finance, customer service, IT, and marketing teams. Practical experience using ERP systems; Odoo experience is strongly preferred. Good knowledge of web analytics, Google Analytics, marketplace dashboards, and e-commerce performance reporting. Strong Microsoft Excel skills; Power BI experience is an advantage. Familiarity with SEO, conversion-rate optimization, email marketing, paid media, and online customer-acquisition metrics is preferred. Strong attention to detail, problem-solving ability, commercial awareness, and ownership mentality. Excellent communication and coordination skills. Good command of written and spoken English. Preferred Candidate Profile Has managed online retail or marketplace operations for a multi-product business. Understands the operational reality behind online sales: stock, fulfilment, delivery, payment, returns, and customer satisfaction. Can balance revenue growth with pricing discipline, margin protection, and inventory availability. Comfortable working directly with product, warehouse, logistics, finance, marketing, IT, and customer-service teams. Data-driven and capable of turning performance data into practical sales and operational actions. Able to work in a fast-moving environment and take ownership of online commercial performance.

Role Purpose:The Sr. Corporate Governance Manager is responsible for developing, implementing, and maintaining the organization’s corporate governance framework to ensure compliance with applicable laws, regulations, governance codes, and leading practices. The role provides expert advice to the Board of Directors, Board Committees, Executive Management, and business functions on governance matters, ensuring effective decision-making, accountability, transparency, and ethical business conduct.<br>The incumbent oversees governance policies, Board and Committee governance processes, delegated authorities, governance reporting, and governance improvement initiatives while fostering a strong governance culture across the organization.<br>Roles & Responsibilities: 1. Strategy and Governance Develop and continuously enhance the Corporate Governance Framework in alignment with the organization’s strategic objectives and applicable governance standards. Review and update governance policies, frameworks, charters, and procedures to reflect regulatory changes and leading practices. Ensure governance principles are embedded across all business functions. Monitor emerging governance trends and recommend improvements to strengthen governance maturity. Support the implementation of governance initiatives and strategic transformation programmes.2. Board and Committee Governance Manage the governance framework for the Board of Directors and Board Committees. Review and maintain Board and Committee Charters, Terms of Reference, and delegated authority matrices. Coordinate periodic governance effectiveness reviews for the Board and Committees. Ensure governance documentation is accurate, complete, and maintained in accordance with regulatory requirements. Monitor implementation of Board and Committee resolutions and action items.<br>3. Corporate Governance Compliance Ensure compliance with applicable corporate governance regulations, statutory requirements, and internal governance policies. Conduct governance compliance assessments and identify improvement opportunities. Coordinate governance reporting for senior management and the Board. Monitor governance-related regulatory developments and assess organizational impact. Support regulatory inspections and governance reviews4. Governance Policies and Frameworks Develop, maintain, and periodically review governance manuals, policies, frameworks, and procedures. Manage the Delegation of Authority (DoA) Framework and governance approval processes. Maintain governance documentation and organizational governance structures. Support the periodic review of the organization’s governance model.5. Stakeholder Management Act as the primary governance adviser to management on governance-related matters. Build effective relationships with Board members, Executive Management, Internal Audit, Risk, Compliance, Legal, and external regulators. Coordinate with business functions to ensure governance requirements are effectively implemented. Promote awareness of governance responsibilities across the organization.6. Reporting and Continuous Improvement Prepare governance reports, dashboards, and Board papers for Executive Management and Board Committees. Monitor governance performance indicators and recommend corrective actions where necessary. Benchmark governance practices against recognized local and international standards. Lead governance improvement initiatives and promote governance excellence.<br>7. People Management Coach and mentor governance team members. Support performance management, development, and succession planning. Foster a culture of accountability, integrity, collaboration, and continuous improvement. Education & Qualification:Bachelor’s degree in law, Business Administration, Corporate Governance, Finance, Accounting, or a related discipline. Master's degree (MBA, LLM, or equivalent) is desirable. Professional qualifications in Corporate Governance or related disciplines are preferred, such as:-Chartered Governance Professional (CGI)-Chartered Secretary (CGI)-Certified Compliance & Ethics Professional (CCEP)-Institute of Directors (IoD) Certification-Corporate Governance certifications from recognized institutions Work Experience:10–12 years of progressive experience in Corporate Governance, Board Governance, Compliance, Legal, Risk, or Company Secretariat. At least 5 years in a managerial or senior governance role. Experience working with Boards of Directors and Board Committees. Experience within financial services, investment institutions, sovereign wealth funds, private equity, or regulated organizations’ is highly desirable. Strong understanding of governance regulations, regulatory expectations, and governance leading practices. Knowledge:Corporate Governance Frameworks and Principles Board of Governance and Committee Practices Governance Codes and Regulatory Requirements Delegation of Authority Frameworks Enterprise Risk Management concepts Internal Control Frameworks Corporate Law and Regulatory Compliance Board of Effectiveness Assessments Governance Reporting Policy Development Ethics and Business Conduct Skills:Corporate Governance Board and Committee Administration Governance Framework Development Policy and Procedure Development Regulatory Compliance Stakeholder Management Strategic Thinking Analytical and Critical Thinking Problem Solving Executive Report Writing Presentation Skills Communication and Influencing Relationship Management Project Management Attention to Detail Decision Making Microsoft Office Suite Behavioral Competencies:Integrity and Professional Ethics Accountability Sound Judgement Confidentiality Collaboration Results Orientation Continuous Improvement Adaptability Leadership Strategic Mindset Customer Focus Resilience Key Performance Indicators (KPIs):Governance framework maturity and effectiveness. Timely review and update of governance policies and Board charters. Compliance with applicable governance requirements. Completion of Board and Committee action items within agreed timelines. Quality and timeliness of governance reports. Governance audit and regulatory review outcomes. Implementation of governance improvement initiatives. Stakeholder satisfaction with governance support. Delivery of governance training and awareness programmes. Achievement of departmental objectives and governance KPIs.

About Tech Mahindra Egypt Join Tech Mahindra Egypt, a fast-growing global delivery hub providing customer experience, operations, and digital business services to international clients. With two offices across Cairo and a capacity of 1,000+ employees, we offer a dynamic and multicultural environment where talent can learn, grow, and build rewarding careers. As part of Tech Mahindra's global network spanning 90+ countries and 149,000+ professionals, you'll gain exposure to world-class clients, innovative technologies, and international best practices while delivering exceptional customer experiences. The Customer Service Manager (CSM) is accountable for the quality of solutions and services delivered to an assigned customer portfolio and for driving customer satisfaction and service performance.<br>Summary: Acting as the primary operational point of contact and escalation point for customers, the CSM manages day-to-day service quality, leads service reviews, drives continuous improvement, and works closely with the account team to support the growth of the customer relationship.<br>Key Responsibilities Customer Relationship & Escalation Management Act as the customers’ primary point of contact for all service-related topics and as a key escalation point. Build and maintain a trusted relationship with customer stakeholders (IT, operations, procurement, management). Handle non-commercial customer queries and complex customer service issues, ensuring professional and timely responses. Ensure customer complaints (including those related to invoicing) are managed, tracked, and resolved in a timely manner, with clear communication throughout. Proactively identify customer needs and opportunities to enhance service and strengthen the relationship. Service Quality, Performance & Profitability Hold accountability for the quality of solutions and services provided to the customer. Maintain awareness of overall service management profitability for assigned customers and support actions that protect or improve it. Monitor service performance, SLAs, and KPIs, and initiate corrective actions where needed. Prepare and conduct periodic customer service reviews (monthly/quarterly), including service performance, incidents, improvements, and upcoming changes. Continuous Improvement & Service Improvement Plans Create, manage, and track Service Improvement Plans (SIPs), triggered by:Quality Connect surveys (covering all functional areas) Customer complaints (including billing-related issues) Proactive actions identified by the CSM (recurring issues, trends, or risks) Ensure follow-up and closure of improvement actions with internal teams and customers. Provide capacity analysis, forecasts, and recommendations to anticipate and prevent service issues. Incident, Problem & Change Management Interface Proactively inform customers and end-users in advance of any anticipated service interruptions, maintenance, or changes. Review internal Root Cause Analysis (RCA) reports applicable to assigned customers and produce customer-facing RCAs, ensuring clarity and agreed actions. Handle change requests, including:Coordination and tracking of change implementation Change communication and reporting Follow-up on change-related billing aspects Support incident and problem management as the customer interface, ensuring consistent and transparent communication during major incidents. Documentation, Tools & Data Integrity Provide customers with up-to-date technical and operational documentation, including the Customer Operations Guide. Ensure all technical and service documentation is properly stored, published, and regularly updated. Maintain data integrity of customer information across all relevant systems and tools. Collaboration & Business Support Work closely with the account team to identify and support opportunities to sell or upsell client products and services, based on operational insights and customer needs. Coordinate with all involved internal entities (operations, engineering, delivery, billing, etc.) to secure the technical performance and reliability of client solutions. Represent the voice of the customer within client Business and contribute to internal governance and improvement initiatives for your customer portfolio. Education & Experience Degree level or equivalent, preferably in Business or Science (e.g., Telecommunications, IT, or related field).7+ years of experience in customer support / service management roles, preferably in the telecommunication or ICT industry. ITIL Foundation certification is a must. Experience in Customer Service and Project Management. Experience in leading or coordinating virtual teams. Technical Skills Good technical knowledge of Networks, IT Services, Mobility, Voice and/or integration solutions and technologies. Familiarity with ITIL processes (Incident, Problem, Change, Service Level Management). Ability to understand technical and performance data and translate it into clear, customer-friendly communication. Soft Skills Excellent communication, negotiation, presentation, and organization skills. Fully empowered and confident to coordinate all entities involved in the technical performance of our solutions. Able to work independently with initiative, ownership, and proactivity. Able to work well under pressure and handle escalations calmly, professionally, and competently. Strong customer orientation and a continuous improvement mindset. Fluent in spoken and written English; additional languages are an asset.

Responsibilities<br>The LIVE Operations team is focused on building a scalable, healthy, and high-performing Tik Tok LIVE ecosystem. By working closely with creators, agencies, and partners, we drive long-term growth through content innovation, monetization enablement, and community development.<br><br>We are looking for a LIVE Partner Growth & Incubation Manager based in Cairo, responsible for expanding the local agency ecosystem while incubating and scaling partners through structured programs, community operations, and data-driven execution. This role combines business development with agency incubation and ecosystem building, playing a critical role in creator growth and monetization success in the Egypt market.<br><br>Responsibilities:<br>1. Partner Development & Expansion<br>- Identify, engage, and onboard high-potential agencies, MCNs, and talent organizations to grow the Tik Tok LIVE ecosystem in Egypt.<br>- Build long-term, trust-based relationships with partners, ensuring alignment on platform strategy, content direction, and growth priorities.<br>- Explore new collaboration and partnership models across live streaming, entertainment, and digital media sectors.<br><br>2. Agency Incubation & Community Operations<br>- Establish and manage LIVE agency communities, defining engagement mechanisms to improve activity, retention, and performance.<br>- Design and execute incubation programs, including agency education, creator recruitment initiatives, and monetization acceleration plans.<br>- Plan and run incentive-driven campaigns to boost creator onboarding, revenue growth, and agency participation.<br><br>3. Performance & Data Management<br>- Track and analyze agency and creator performance metrics, including activity levels, revenue contribution, and growth trends.<br>- Use data insights to optimize community operations, partner strategies, and overall ecosystem efficiency.<br>- Provide regular performance reviews and actionable recommendations to internal stakeholders.<br><br>4. Cross-functional Collaboration<br>- Work closely with Marketing, Campaigns, Content, Product, and Data teams to support partner success and execute growth initiatives.<br>- Lead partner workshops, training sessions, and engagement activities to share best practices and platform updates.<br>- Ensure all partner and agency activities comply with Tik Tok LIVE’s community guidelines, brand values, and safety standards.<br><br>Qualifications<br>Minimum Qualifications:<br>1. Bachelor’s degree or above, preferably in Business, Media, Communications, or a related field.<br>2. Experience in business development within the internet, media, or entertainment industry.<br>3. Relevant experience in business development, agency operations, partner management, or ecosystem growth within live streaming, social media, digital marketing, or entertainment industries.<br>4. Strong analytical skills with a data-driven approach to decision-making and excellent communication and stakeholder management skills.<br>5. Ability to work under pressure in a fast-paced environment with a strong results-oriented mindset.<br>6. Proficiency in both Arabic and English is required to effectively collaborate with business stakeholders.<br><br>Preferred Qualifications:<br>1. Solid understanding of the LIVE streaming and creator ecosystem, including agency and MCN models.<br>2. Experience building or operating partner / agency communities.<br>3. Background in creator incubation, monetization strategy, or ecosystem operations.<br>4. Entrepreneurial mindset with a strong interest in emerging technology and digital entertainment.<br>5. Experience leading workshops, training programs, or partner engagement sessions.<br><br>About Tik Tok<br>Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.<br><br><br>Why Join Us<br>Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.<br>We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.<br><br>Diversity & Inclusion<br>Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

We are now hiring a Founding Growth Operator / Commercial Systems Manager to turn these assets into a disciplined, working commercial system. The Role This is not a social media role. This is not a pure content role. This is not a generic digital marketing role. This is a growth + commercial systems + conversion execution role for someone who can help build and run the client acquisition engine behind a premium advisory business. Your job is to help Cognessa:attract the right leadsqualify them properlyroute them into the right offerimprove conversionbuild a cleaner, faster, more disciplined pipeline You will work across growth, funnel execution, CRM, outbound, offer packaging, and conversion improvement. What You’ll Own1) Commercial Funnel Execution Turn existing offers, pages, and assets into a clearer acquisition and conversion system Improve the path from traffic / lead to advisory conversation, proposal, and paid engagement Reduce friction across landing pages, forms, follow-up, and handoff2) CRM & Pipeline Operations Improve and manage CRM structure, stages, tags, and follow-up workflows Ensure leads are routed, tracked, and followed up consistently Improve visibility over pipeline health, response times, and next actions3) Lead Generation & Demand Capture Build and run practical lead-generation activities across channels such as Linked In, email outreach, referrals, partnerships, and targeted campaigns Help identify which channels are producing qualified conversations rather than noise Support growth experiments and approved campaign tests where commercially justified4) Conversion & Offer Optimization Improve landing pages, offer pages, CTAs, and lead capture logic Help sharpen offer packaging and conversion flow around advisory, readiness, workshop, and productized consulting offers Support proposal follow-up and commercial momentum5) Reporting & Commercial Discipline Produce disciplined weekly reporting covering:lead generation activitylead sourcesfunnel and pipeline performancebooked calls / advisory conversationsproposal activitypipeline statuskey bottlenecks and recommended actions First 30 Days: What We Expect We are not hiring for a slow ramp. Within the first 30 days, we expect this role to deliver a clear operational push, not just observations. By the end of the first month, you should have:1) A clear commercial audit of the current setup Review and assess:public website and digital presencelead capture and inquiry flowscommercial infrastructurecurrent offers and conversion pathscurrent acquisition effortskey friction points And present a practical view of:what is workingwhat is weakwhat is confusingwhat should be fixed first2) A tightened funnel and routing logic Clarify and improve the path from:lead → inquiry / assessment → follow-up → advisory conversation → proposal / offer3) CRM and follow-up discipline in motioncleaner lead stageslead ownership / next-step claritybasic follow-up workflows runningreporting visibility in place4) Early demand-generation execution live Not theory. Execution. This may include:outbound outreachreferral / partnership outreachemail follow-up sequencescampaign teststargeted growth experiments where justified5) Early signal in pipeline activity We do not expect miracles in 30 days, but we do expect movement:qualified conversationsbooked advisory calls / reviewsvisible pipeline activityclear commercial learnings from execution What This Role Is Not This role is not responsible for being:a full-time graphic designerthe primary brand content writera general admin assistanta passive coordinator waiting for instructionsa pure social media postera full sales closer replacing the founder in advisory sales You will have operational and specialist support where needed. The goal is not for you to do everything manually. The goal is for you to drive the system, own the commercial execution, and push results. Support & Resources Available You will not be working alone from scratch. Cognessa can provide:existing offers and advisory assetsexisting digital infrastructurecore commercial setupfounder input and decision supportoperational coordination supportaccess to specialist resources when neededaccess to approved growth resources when commercially justified What We’re Looking For3+ years in growth, commercial operations, Rev Ops, consulting growth, B2B marketing, or related roles Strong understanding of B2B service / advisory / consulting businesses Experience building or improving funnels, lead flows, CRM systems, or commercial processes Strong execution mindset, not just strategy language Comfortable working with founders and premium / high-trust offers Strong English communication Able to work independently, move fast, and prioritize well Strong preference for candidates with experience in one or more of the following:consulting or advisory businessesexecutive / high-ticket B2B offers AI, governance, compliance, risk, strategy, or transformation-related marketsfounder-led or early-stage operating environments How Success Will Be Judged This role will be judged on commercial traction and execution quality, not activity volume. Success will be measured by:quality of leads entering the pipelineinquiry / assessment to conversation conversionadvisory review / discovery call bookingsproposal activity and commercial follow-throughpipeline discipline and CRM visibilityspeed and quality of execution in the first monthability to identify bottlenecks and improve them quickly

Information Security & Risk Manager<br><br> Job Details<br><br>Position Title: Information Security & Risk Manager<br><br>Department: Technology Services / IT<br><br>Reports To: Information Security / CTO<br><br>Employment Type: Permanent<br><br>Location: Maadi, Degla - On-site<br><br>Grade: As per organizational structure<br><br>Direct Reports: As per approved organizational structure<br><br> Job Purpose<br><br>The Information Security & Risk Manager is responsible for leading the organization's Information Security and Cyber Risk function. The role will design, implement, and maintain the cybersecurity program, manage enterprise information security risks, ensure compliance with applicable Saudi regulatory and industry requirements, and promote a strong security-aware culture across the organization.<br><br>The role provides strategic and operational leadership across Information Security Governance, Risk & Compliance (GRC), Security Operations, Incident Response, Data Protection, and Security Awareness.<br><br> Key Accountabilities & Deliverables<br><br>The role will be accountable for the development, implementation, and continuous improvement of:<br><br>Information Security Strategy and Cybersecurity Roadmap Information Security policies, standards, procedures, and guidelines Information Security Management System (ISMS) Enterprise IT and Cybersecurity Risk Register Information Security Risk Assessment Reports Risk Treatment and Remediation Plans Security Compliance Reports, including ISO 27001 and applicable regulatory requirements Cybersecurity Control Framework and Control Effectiveness Reports Vulnerability Assessment and Penetration Testing (VAPT) Reports Cybersecurity Incident Reports and Root Cause Analysis (RCA) Security Monitoring and Threat Dashboards Cybersecurity KPI and KRI Dashboards Identity and Access Management (IAM) Policies, Models, and Access Matrices Data Classification and Data Protection Framework Internal and External Audit Reports and Evidence Repository Audit Findings and Remediation Tracking Business Continuity and Disaster Recovery (BCP/DR) Security Alignment Security Awareness and Training Programs and Reports Regulatory Assessments, submissions, and compliance evidence<br><br>B. Information Security Risk Management C. Security Operations & SOCD. Cybersecurity Incident Response E. Governance, Risk & Compliance F. Data Protection & Privacy G. Vulnerability & Security Testing H. Identity & Access Management I. Security Awareness & Culture J. Business Continuity & Disaster Recovery<br><br> Key Responsibilities Information Security Strategy & Governance Define, develop, and execute the organization's Information Security Strategy and cybersecurity roadmap Own and continuously improve the Information Security Management System (ISMS) Develop and maintain information security policies, standards, procedures, and guidelines Establish effective cybersecurity governance frameworks aligned with business objectives Provide regular reporting on cybersecurity posture, risk exposure, compliance, and security program performance to the CTO and executive leadership Establish and monitor security KPIs, KRIs, and performance metrics Ensure information security requirements are incorporated into technology initiatives, projects, and business processes Lead regular information security and cybersecurity risk assessments across the organization Own and maintain the enterprise IT and cybersecurity risk register Identify, assess, prioritize, and communicate information security risks Develop and manage risk treatment plans and ensure remediation activities are tracked through to closure Work closely with business units, IT, and other stakeholders to establish appropriate risk mitigation strategies Translate technical cybersecurity risks into business impact and communicate them effectively to senior management Monitor the organization's overall cyber risk profile and provide recommendations for risk reduction Oversee Security Operations Centre (SOC) activities, including SOC Analysts and Security Engineers Ensure effective security monitoring, threat detection, investigation, and response capabilities Oversee SIEM operations and security monitoring platforms such as Microsoft Sentinel, Splunk, or equivalent technologies Establish and monitor security incident management processes Review security alerts, incidents, trends, and threat intelligence Ensure appropriate escalation and response mechanisms are in place for critical security events Monitor and improve the effectiveness of security controls and operational processes Lead the organization's cybersecurity incident response capability Ensure effective detection, containment, eradication, recovery, and post-incident activities Develop, maintain, and continuously improve the Cybersecurity Incident Response Plan (CIRP) Conduct regular incident response exercises and simulations Lead investigations into significant security incidents and ensure Root Cause Analysis (RCA) is completed Track corrective and preventive actions resulting from security incidents Ensure lessons learned are incorporated into security controls and processes Lead Information Security Governance, Risk, and Compliance (GRC) activities Ensure compliance with applicable regulatory and industry requirements, including:National Cybersecurity Authority (NCA) requirements Saudi Personal Data Protection Law (PDPL) National Data Management Office (NDMO) requirements, where applicable ISO/IEC 27001Other applicable cybersecurity and data protection regulations Coordinate internal and external security audits and assessments Manage audit evidence collection and maintain an organized security evidence repository Track audit findings, remediation plans, and closure status Prepare management and regulatory compliance reports Support regulatory assessments, reviews, and submissions as required Establish and maintain data protection and information classification frameworks Ensure appropriate security controls are implemented for sensitive and personal data Work with relevant stakeholders to support compliance with PDPL and applicable data protection requirements Establish appropriate data access, handling, retention, and protection controls Support privacy and data protection risk assessments where required Oversee vulnerability management activities across IT environments Coordinate Vulnerability Assessments and Penetration Testing (VAPT) Review vulnerability and penetration testing reports Ensure security vulnerabilities are appropriately prioritized based on business risk Track remediation activities and validate closure of critical and high-risk vulnerabilities Ensure security testing is incorporated into relevant technology projects and systems Establish and maintain IAM policies, standards, and access control frameworks Ensure appropriate access governance and segregation of duties Review privileged access and high-risk accounts Support periodic user access reviews and access recertification Ensure access controls align with business requirements and security policies Develop and implement an organization-wide security awareness program Lead cybersecurity awareness campaigns and security training Implement phishing simulation and social engineering awareness programs Monitor employee security awareness performance and identify improvement areas Promote a strong cybersecurity culture across all business functions Ensure cybersecurity requirements are incorporated into Business Continuity and Disaster Recovery plans Participate in BCP/DR risk assessments and exercises Ensure critical systems have appropriate security, recovery, and resilience controls Support testing and continuous improvement of security-related recovery procedures Qualifications & Experience<br><br>Minimum Qualifications<br><br>Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Information Security, or a related discipline CISSP or CISM certification - Mandatory ISO/IEC 27001 Lead Implementer or Lead Auditor certification preferred NCA-related cybersecurity accreditation or certification is preferred<br><br>Minimum Experience<br><br>8-10 years of professional experience in Information Security / Cybersecurity At least 3 years of experience in a cybersecurity or information security management/leadership role Proven experience managing enterprise cybersecurity programs and security teams Proven experience in GRC, risk management, security operations, and incident response Proven experience working with regulatory compliance, audits, and cybersecurity frameworks Technical & Professional Skills<br><br>The successful candidate should demonstrate:<br><br>Strong knowledge of cybersecurity frameworks, standards, and best practices Deep understanding of NCA, PDPL, NDMO, ISO 27001, and applicable data protection requirements Strong expertise in Governance, Risk, and Compliance (GRC) Experience with SOC operations and SIEM platforms such as Microsoft Sentinel, Splunk, or equivalent Strong understanding of vulnerability management and penetration testing Strong knowledge of Incident Response and Cybersecurity Incident Response Plans (CIRP) Strong understanding of IAM and access governance Knowledge of data protection, data classification, and data governance Strong understanding of secure architecture and security controls Ability to develop and monitor cybersecurity KPIs and KRIsStrong audit and regulatory assessment experience Ability to assess and communicate cybersecurity risks in terms of business impact Strong strategic thinking and high-level decision-making capability Excellent leadership and people-management skills Ability to manage cross-functional teams and stakeholders under pressure Strong communication, presentation, and reporting skills Bilingual proficiency in Arabic and English Leadership Competencies Strategic Thinking Cybersecurity Leadership Risk-Based Decision Making Stakeholder Management Executive Communication Team Leadership & Development Problem Solving Crisis and Incident Management Governance & Accountability Continuous Improvement Business Acumen Change Management<br><br>Special Requirements<br><br>Ability to work effectively in a fast-paced and dynamic environment Ability to manage cybersecurity incidents and critical security situations Willingness to participate in security incident response and escalation activities when required Strong confidentiality and professional integrity Ability to work collaboratively with executive leadership, IT, business functions, auditors, and regulatory stakeholders

About Befit:Befit, part of Al Khayyat Investments (AKI), is a leading provider of fitness equipment, sports flooring, and outdoor sports infrastructure solutions. As part of our continued growth, Befit is expanding its operations into the Egyptian market. This is an exciting opportunity for an experienced Business Development professional to join the business during its market-entry and growth phase and play a key role in establishing and expanding our presence across Egypt.<br>Role Overview:We are looking for an experienced Business Development Manager to lead B2B sales and business development activities for Befit's Sports & Fitness Solutions business in Egypt. The role will be responsible for identifying and developing new business opportunities, building strategic relationships with key stakeholders, managing the sales pipeline, and converting opportunities into profitable projects. The ideal candidate will have a strong background in project-based B2B sales, preferably within contracting, construction, building materials, flooring solutions, sports flooring, fitness solutions, or other technical solution-based industries. The successful candidate will be expected to develop business from initial lead generation and stakeholder engagement through to commercial negotiation, project award, and closing.<br>Key Responsibilities:<br>Business Development & Market Expansion:Develop and execute business development strategies to grow Befit's presence across the Egyptian market. Identify new business opportunities, target accounts, projects, and market segments. Build and maintain a strong sales pipeline covering both current and future projects. Research market trends, competitors, upcoming developments, and potential business opportunities. Establish Befit as a preferred solutions provider within the sports, fitness, construction, and real estate sectors. Develop long-term relationships with key decision-makers and industry stakeholders.<br>B2B Sales & Project Development:Manage the complete B2B sales cycle from lead generation and qualification through to negotiation and project closing. Identify and pursue project opportunities involving sports flooring, fitness equipment, outdoor sports infrastructure, and related solutions. Engage with contractors, developers, real estate companies, gyms, fitness operators, sports clubs, hotels, schools, universities, architects, consultants, and other relevant organizations. Conduct client meetings, presentations, product discussions, site visits, and commercial negotiations. Understand client requirements and work with internal technical and commercial teams to develop appropriate solutions and proposals. Prepare and follow up on quotations, commercial proposals, tenders, and project submissions. Negotiate commercial terms and close deals while achieving agreed revenue and margin targets. Maintain regular follow-up with prospects and ensure opportunities progress through the sales pipeline.<br>Project & Stakeholder Management:Develop relationships with key stakeholders involved in construction and development projects, including developers, consultants, architects, contractors, project managers, and procurement teams. Identify projects at an early stage and ensure Befit is positioned during the specification and tendering process. Work closely with internal teams to ensure smooth transition from sales opportunity to project execution. Monitor project progress, commercial status, and customer requirements throughout the sales cycle. Support resolution of commercial or customer-related issues when required.<br>Account Management:Develop and maintain strong relationships with key existing and prospective customers. Identify opportunities for repeat business, cross-selling, and expansion within existing accounts. Maintain regular engagement with strategic clients and ensure high levels of customer satisfaction. Build a network of decision-makers and influencers across the construction, real estate, sports, fitness, hospitality, and education sectors.<br>Sales Reporting & Performance:Maintain accurate and up-to-date sales pipeline and opportunity records. Provide regular reports on sales activities, pipeline value, forecasts, and business development initiatives. Track sales performance against agreed targets and KPIs. Provide market intelligence and competitor insights to the management team. Develop and maintain an active project and customer database.<br>Target Customer Segments:The role will primarily focus on developing business across:Contractors and construction companies Real estate developers Property and facility management companies Gyms and fitness operators Sports clubs and academies Hotels and hospitality groups Schools and universities Architects and design consultants Project management and engineering consultants Government and institutional organizations Sports and recreational facility developers Corporate and commercial developments<br>Education:Bachelor's degree in Business Administration, Engineering, Marketing, Sales, Construction Management, or a related discipline is preferred.<br>Experience:8+ years of relevant B2B sales / business development experience, preferably within project-based or solution-selling environments. Proven experience in one or more of the following sectors is highly preferred:Contracting and construction Building materials Flooring solutions Sports flooring Fitness equipment or solutions Interior / finishing solutions Architectural products Technical or engineering solutions Other project-based B2B industries Experience selling to contractors, developers, consultants, architects, procurement teams, or institutional clients is strongly preferred. Proven track record of developing new business and converting opportunities into sales. Experience managing complex sales cycles involving multiple stakeholders.<br>Skills & Competencies:Strong B2B business development and sales skills. Strong understanding of project-based sales and the construction/development ecosystem. Excellent prospecting, networking, and relationship-building abilities. Strong negotiation and commercial skills. Ability to identify opportunities at an early project stage and influence specifications. Strong presentation and communication skills. Commercially driven with a strong focus on achieving revenue and margin targets. Ability to work independently and build a new market from the ground up. Strong stakeholder management skills. Excellent follow-up, organization, and pipeline management. Proficiency in Microsoft Office and CRM/sales pipeline tools.<br>Key Performance Indicators:The successful candidate will be measured against:New business revenue generated. Achievement of sales and gross margin targets. New accounts and strategic customers acquired. Qualified sales pipeline development. Project opportunities identified and converted. Customer and stakeholder relationships developed. Sales conversion and project closing rates. Market penetration and business growth across targeted sectors.<br>What We Offer:Opportunity to join Befit during an exciting market-entry and expansion phase in Egypt. Opportunity to play a key role in building and developing the Egypt business. Exposure to major construction, real estate, sports, fitness, hospitality, and institutional projects. Opportunity to work with a growing regional business backed by Al Khayyat Investments. Competitive compensation package aligned with experience and market standards.<br>Ideal Candidate:The ideal candidate is a hunter-style B2B Business Development professional who is comfortable opening doors, developing relationships, identifying projects early, and converting opportunities into commercial wins.<br>Candidates with an established network among contractors, developers, consultants, architects, gyms, sports clubs, and real estate companies in Egypt will be highly valued. Experience in sports flooring, flooring solutions, construction materials, contracting, fitness equipment, or other project-based technical solutions will be considered a strong advantage.