office manager Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>As an </span></span><b><span>SAP Hypercare &amp; Stabilization – Manager</span></b><span><span>, you will </span><span>be responsible for</span><span> ensuring the successful stabilization and </span><span>hypercare</span><span> of SAP implementations, driving business value by assessing the current state, capturing high-level requirements, and defining technology-enabled solutions. You will lead the post-go-live support phase, ensuring smooth transitions, issue resolution, and process optimization. As a subject matter expert, you will collaborate with teams, manage cross-functional initiatives, and provide innovative solutions to challenges across multiple teams. Advanced </span><span>proficiency</span><span> in </span><span>Program</span><span> Management Office (PMO) is essential, with recommended </span><span>expertise</span><span> in SAP Project Management.</span></span></p><br><br><br><p><b><span>Key Responsibilities:</span></b></p><br><br><ul><li><span><span>Lead the </span><span>hypercare</span><span> and stabilization phase of SAP implementations, ensuring smooth transitions and issue resolution.</span></span></li><li><span><span>Act as a subject matter expert in Program Management Office (PMO) and SAP Project Management, providing guidance and solutions to complex challenges.</span></span></li><li><span><span>Identify</span><span> opportunities to deliver business value by assessing the current state, capturing high-level requirements, and defining SAP-enabled business solutions.</span></span></li><li><span><span>Facilitate workshops to gather requirements, foster collaboration among stakeholders, and </span><span>validate</span><span> proposed solutions.</span></span></li><li><span><span>Develop comprehensive business cases that outline the benefits, impacts, and feasibility of proposed initiatives.</span></span></li><li><span><span>Create and </span><span>maintain</span><span> documentation that clearly articulates business processes, technology integrations, and solution designs.</span></span></li><li><span><span>Lead cross-functional teams to ensure alignment and successful implementation of business strategies and SAP solutions.</span></span></li><li><span><span>Collaborate with multiple teams, contribute to key decisions, and provide solutions to problems that apply across various teams.</span></span></li><li><span><span>Continuously assess and refine business processes to enhance efficiency, effectiveness, and alignment with organizational goals.</span></span></li><li><span><span>Monitor and report on </span><span>hypercare</span><span> progress, ensuring </span><span>timely</span><span> resolution of issues and alignment with strategic goals.</span></span></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right.<br> Recognized and certified as a best place to work, we provide a dynamic and supportive work environment that encourages innovation and professional growth.<br>Monitor daily manufacturing operations across all sites, tracking production performance against approved plans and ensuring smooth cross-functional coordination.<br> Job Summary: We are seeking a passionate and talented Assistant Project Manager to join our dynamic team.<br> The ideal candidate will contribute to our mission of enhancing human health and well-being, ensuring that we meet the highest standards of excellence in our industry.<br> Key Responsibilities: Support the planning and execution of pharmaceutical manufacturing projects, ensuring delivery within scope, budget, quality standards, and timelines.<br> Coordinate with cross-functional teams (Production, Capacity Planning, QA, QC, R&amp;D, and Supply Chain) to drive operational alignment and project success.<br> Analyze operational and project performance, identify improvement opportunities, and provide recommendations to enhance efficiency and business outcomes.<br> Prepare and maintain project documentation (including CAPEX/OPEX, schedules, budgets, and progress reports) while contributing to the continuous improvement of project management processes and governance.<br> • Bachelor’s degree in pharmacy, Engineering, Business Administration.<br> • 4–6 years of proven experience in project management &amp; operations manufacturing in the pharmaceutical manufacturing industry.<br> • Demonstrated analytical and problem-solving skills to manage project complexities effectively.<br> • Excellent leadership abilities, with experience in leading and motivating cross-functional teams.<br> • PMP certification is a plus.<br></span> </div>

<p><strong>About the Company</strong></p><p><strong>We are a well-established Petroleum Services company providing specialized solutions to the Oil &amp; Gas industry. Our expertise includes OCTG Services, API &amp; Premium Connection Rethreading, Machine Shop Manufacturing, Repair, Bucking Operations, Welding, Hard banding, and related workshop and field services.</strong></p><p></p><p><strong>Job Purpose</strong></p><p><strong>We are looking for an experienced Quality Assurance Manager to lead the development, implementation, and continuous improvement of the company's Quality Management System (QMS). This role is responsible for ensuring compliance with API, ISO, customer, and regulatory requirements while driving quality culture, process excellence, certification management, and continual improvement across the organization.</strong></p><p></p><p><strong>Key Responsibilities</strong></p><ul><li><p><strong>Develop, implement, maintain, and continuously improve the company's Quality Management System (QMS).</strong></p></li><li><p><strong>Ensure compliance with API Q1, ISO 9001, customer specifications, and applicable international standards.</strong></p></li><li><p><strong>Develop, review, and control quality procedures, work instructions, quality manuals, and document control systems.</strong></p></li><li><p><strong>Lead internal audits, supplier audits, customer audits, and external certification audits.</strong></p></li><li><p><strong>Maintain company certifications and customer qualifications, including API, ISO, Premium connections, Arnco, and other applicable approvals.</strong></p></li><li><p><strong>Lead Management Review meetings and monitor Quality Objectives and Quality KPIs.</strong></p></li><li><p><strong>Drive Risk Assessment, Root Cause Analysis (RCA), Corrective and Preventive Actions (CAPA), and continuous improvement initiatives.</strong></p></li><li><p><strong>Monitor supplier quality performance and support supplier qualification activities.</strong></p></li><li><p><strong>Support tender submissions and customer pre-qualification processes by reviewing quality requirements.</strong></p></li><li><p><strong>Deliver quality awareness programs and provide coaching and training to company personnel.</strong></p></li><li><p><strong>Work closely with Operations, Engineering, HSE, Procurement, and Commercial teams to ensure effective implementation of quality requirements.</strong></p></li><li><p><strong>Support digital transformation initiatives related to Quality Management Systems.</strong></p></li><li><p><strong>Regular travel to company workshops and operational sites is required.</strong></p></li></ul><p></p>

About Korra Energi Korra Energi is a leading Egyptian company with over 25 years of experience specializing in energy efficiency solutions and construction services. Our team of over 3,000 professionals has established us as market leaders across diverse sectors, including Sustainable Green Energy, Construction, Energy Systems – encompassing aftersales and facility management services – and Utilities. We are currently seeking a seasoned Construction Manager to join our leadership team and oversee the execution of large-scale power and infrastructure projects across the region. Guided by our ultimate goal of "إعمار الأرض" – fostering "Growth & Prosperity" – we are committed to delivering value, creating a positive impact, and building a better, greener future.<br>Key Responsibilities:Support the Project Manager in identifying and minimizing project risks and aligning plans with project milestones. Review constructability, approve shop drawings, and verify coordination with project timelines. Assist in value engineering reviews and support revised schedules and resource allocation strategies. Lead planning for execution sequences, resource deployment, and performance monitoring through weekly and daily work programs. Collaborate with Cost Control Engineers and Section Engineers to implement cost-saving strategies and monitor project budgets. Coordinate with the Cost Engineer to develop Work Breakdown Structures (WBS) and maintain detailed cost tracking. Promote a strong safety culture by monitoring site activities, attending safety meetings, and enforcing corrective actions. Identify and mentor high-potential site staff for career progression and skills development. Oversee all aspects of site setup, equipment needs, maintenance plans, and cost-effective demobilization. Develop trade-specific execution strategies, prioritize activities, and ensure compliance with project procurement agreements. Manage site supervision, resolve issues proactively, conduct coordination meetings, and avoid project claims. Maintain strong relationships with regulatory authorities, ensure all necessary permits are secured, and uphold compliance standards. Plan manpower allocations based on productivity analysis, optimize workforce performance, and support cost control initiatives. Participate in recruitment interviews and evaluate new candidates for project needs. Assist the PM in establishing project-specific roles, objectives, and KPIs for team members.<br>Qualifications:Bachelor's degree in Civil, Arch., Mechanical, or Electrical Engineering or a related discipline.10+ years of experience in construction management, preferably within EPC or large-scale infrastructure projects. Proven track record in planning, risk management, execution strategy, and project team leadership. Strong understanding of cost control, procurement procedures, and resource management. Excellent command of MS Office, project management software (Primavera P6/MS Project), and Auto CAD. Strong leadership, communication, and negotiation skills.<br>Why Join Korra Energi? At Korra Energi, you will discover a distinctive culture and value system that sets us apart. You will become part of a team at the forefront of construction and energy efficiency solutions. We offer a dynamic work environment, opportunities for professional growth, and exposure to cutting-edge equipment and methodologies. As a company with a long-term vision, guided by strong governance and a focus on operational excellence, we are collectively building a better future.

<p>&nbsp;About the Opportunity As Localization Talent Manager, you will lead end-to-end talent activities for the Translation &amp; Localization function. You will partner with hiring managers and stakeholders to define role requirements, source and assess candidates with strong technical experience, and ensure an outstanding candidate and hiring manager experience. Your focus on teamwork, customer service and time management will help us scale operations while maintaining high quality and on-time delivery. Key Responsibilities: Talent Management &amp; Acquisition Lead full recruitment lifecycle for localisation roles including linguists, localisation engineers, QA specialists and project managers. Design and execute sourcing strategies across multiple channels (proprietary databases, marketplaces, agencies and communities) to build diverse talent pipelines. Develop and maintain role-specific assessment frameworks to evaluate technical experience, language skills and fit for localisation workflows. Collaborate with Hiring Managers to define job profiles, priorities and timeframes while ensuring SLAs and hiring targets are met. Provide coaching and guidance to interviewers on competency-based assessment, inclusive hiring and candidate feedback. Manage offer process, negotiations and onboarding activities to ensure a seamless candidate experience and high acceptance rates. Track and report recruitment metrics and time-to-fill, and recommend process improvements to increase efficiency and quality of hire. Skills: Essential Qualities for Success Technical Experience Practical understanding of translation technologies (CAT tools, TMS, MT, terminology management) and ability to evaluate technical competencies of candidates. Experience working with technical job descriptions and assessing localisation engineering skills. Teamwork Build strong partnerships with hiring managers, project teams and external suppliers to align hiring priorities with operational needs. Provide training, mentoring and support to internal stakeholders to improve recruitment outcomes. English Proficiency Excellent command of English, both written and spoken, to communicate clearly with international teams, candidates and clients. Time Management Ability to manage multiple requisitions and hiring projects simultaneously while meeting deadlines and maintaining high attention to detail. Prioritise tasks effectively and escalate risks to ensure SLAs are achieved. Customer Focus Deliver a positive and responsive experience to both internal clients (hiring managers) and external customers (candidates, agencies, vendors). Gather and act on feedback to continuously improve the hiring and onboarding experience. Communication Strong interpersonal and presentation skills for stakeholder alignment, candidate engagement and reporting to senior leadership. Provide clear, timely and constructive feedback to candidates and hiring teams. What We Offer Competitive salary and performance-related incentives. Comprehensive benefits package including health coverage and retirement options.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Human Resources, Linguistics, Translation Studies, Business Administration or a related field. 5+ years experience in recruitment or talent management, preferably within the Translation &amp; Localization or Language Services industry. Demonstrable technical familiarity with localisation tools and workflows; experience assessing technical roles is highly desirable. Proven ability to work across geographically distributed teams and with external vendors and freelance communities. Proficient with Applicant Tracking Systems (ATS) and recruitment analytics; strong MS Office skills.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br> For Enterprises, these are key factors of success. For us, they're our core expertise.<br> <br> We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br> <br> We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br> <br> For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br> <strong>Sutherland</strong><br> Digital Outcomes.</p><br><br>Job Description<br><p>Sutherland is seeking an <strong>air travel industry-savvy</strong>&nbsp;<strong>Team Manager</strong>&nbsp;to join one of our growing <strong>travel </strong>programsin&nbsp;<strong>Cairo</strong>. The <strong>Team Manager&nbsp;</strong>will have a passion for air travel along with working knowledge of airline products and GDS tools while leading a team to ensure the highest level of customer experience.</p><br><p><strong>As a Team Manager, you'll lead a team of air travel sales/destination expert representatives, ensuring they carry out the following activities with white glove service while meeting and exceeding sales targets:</strong></p><br><ul><li>Consultative Air Sales - ensure every air request,&nbsp;especially the large, complex, or high-value ones as a sales conversation, not just a booking to fulfill.</li><li>Itinerary Crafting&nbsp;- research, build, and propose air itineraries that are accurately priced, aligned with Client needs, and optimized for value — on the same day they're requested.</li><li>Booking Integrity - issue tickets and complete quality control with the accuracy Clients and the business depend on — fare, ticket, invoice, seats, and special requests, checked every time.</li><li>Disruption Resilience - monitor airline schedule changes, judge their real impact on the Client's trip, and resolve them calmly, quickly, and without disrupting the tour.</li><li>Seamless Partnership - work with Destination Experts&nbsp;and clients so the air experience feels like one seamless trip - not a separate booking bolted onto the tour</li><li>Responsive Communication - manage every channel - phone, Teams, e-mail, CRM with the responsiveness and clarity Clients and colleagues can count on, especially when something is urgent</li><li>Systems &amp; Ownership - keep bookings, files, and systems airtight -&nbsp; taking ownership of your files and your teammates' - to prevent anything from falling through the cracks.</li></ul><br>Qualifications<br><p><strong>What You’ll Need:</strong></p><br><ul><li>2+ years of Team Leadership experience within&nbsp;the air travel industry (luxury travel sales preferred)</li><li><p><strong>GDS tools&nbsp;experience is a must (Sabre preferred)</strong></p><br></li><li><p>Ability to coach, monitor and develop a team of sales professionals within this niche industry</p><br></li><li><p>Deep passion for travel and strong destination expert knowledge&nbsp;</p><br></li><li><p>Polished, articulate communicator with emotional intelligence and active listening skills</p><br></li><li>Strong organization and high attention to detail to manage multiple call types journeys simultaneously</li><li>Self-motivation</li><li>Comfortable in a dynamic, fast-paced, collaborative environment</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br> For Enterprises, these are key factors of success. For us, they're our core expertise.<br> <br> We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br> <br> We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br> <br> For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br> <strong>Sutherland</strong><br> Digital Outcomes.</p><br><br>Job Description<br><p>Sutherland is seeking an <strong>air travel industry-savvy</strong>&nbsp;<strong>Team Manager</strong>&nbsp;to join one of our growing <strong>travel </strong>programsin&nbsp;<strong>Cairo</strong>. The <strong>Team Manager&nbsp;</strong>will have a passion for air travel along with working knowledge of airline products and GDS tools while leading a team to ensure the highest level of customer experience.</p><br><p><strong>As a Team Manager, you'll lead a team of air travel sales/destination expert representatives, ensuring they carry out the following activities with white glove service while meeting and exceeding sales targets:</strong></p><br><ul><li>Consultative Air Sales - ensure every air request,&nbsp;especially the large, complex, or high-value ones as a sales conversation, not just a booking to fulfill.</li><li>Itinerary Crafting&nbsp;- research, build, and propose air itineraries that are accurately priced, aligned with Client needs, and optimized for value — on the same day they're requested.</li><li>Booking Integrity - issue tickets and complete quality control with the accuracy Clients and the business depend on — fare, ticket, invoice, seats, and special requests, checked every time.</li><li>Disruption Resilience - monitor airline schedule changes, judge their real impact on the Client's trip, and resolve them calmly, quickly, and without disrupting the tour.</li><li>Seamless Partnership - work with Destination Experts&nbsp;and clients so the air experience feels like one seamless trip - not a separate booking bolted onto the tour</li><li>Responsive Communication - manage every channel - phone, Teams, e-mail, CRM with the responsiveness and clarity Clients and colleagues can count on, especially when something is urgent</li><li>Systems &amp; Ownership - keep bookings, files, and systems airtight -&nbsp; taking ownership of your files and your teammates' - to prevent anything from falling through the cracks.</li></ul><br>Qualifications<br><p><strong>What You’ll Need:</strong></p><br><ul><li>2+ years of Team Leadership experience within&nbsp;the air travel industry (luxury travel sales preferred)</li><li><p>GDS tools&nbsp;experience is a must (Sabre/Amadeus/ADX)</p><br></li><li><p>Ability to coach, monitor and develop a team of sales professionals within this niche industry</p><br></li><li><p>Deep passion for travel and strong destination expert knowledge&nbsp;</p><br></li><li><p>Polished, articulate communicator with emotional intelligence and active listening skills</p><br></li><li>Strong organization and high attention to detail to manage multiple call types journeys simultaneously</li><li>Self-motivation</li><li>Comfortable in a dynamic, fast-paced, collaborative environment</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Description:</strong><br>Our client is one of the l<strong>argest chemical manufacturing companies</strong> in the <strong>MENA </strong>region, recognized for its strong governance framework, operational excellence, and commitment to international best practices. As part of its continued focus on risk management and internal controls, the organization is expanding its Internal Audit function and is seeking an experienced Internal Audit Manager to join its team in Cairo.<br><strong>Work Location:</strong> Cairo, Egypt<br><strong>Job Purpose</strong><br>The Internal Audit Manager is responsible for leading and supervising audit engagements, ensuring audits are delivered efficiently and in compliance with the Internal Audit Manual and international standards. The role plays a key part in risk assessment, audit planning, and strengthening internal controls across the organization while maintaining the highest professional and ethical standards.<br><strong>Key Responsibilities</strong><br><ul><li>Lead and execute internal audit engagements in line with the approved audit plan, scope, and timelines.</li><li>Support the development and implementation of a risk-based Internal Audit Plan.</li><li>Oversee audit processes, ensuring consistent methodology aligned with internal standards and best practices.</li><li>Identify, assess, and evaluate operational, financial, and compliance risks and internal control gaps.</li><li>Review and approve audit workpapers, findings, and reports ensuring clarity, quality, and value-added recommendations.</li><li>Manage audit scope and focus on high-risk areas impacting business performance.</li><li>Monitor progress against audit plans and manage multiple assignments effectively.</li><li>Provide advisory services on governance, risk management, and internal control improvements.</li><li>Proactively communicate significant risks, control weaknesses, and governance issues to senior management.</li><li>Follow up on management action plans and track remediation progress.</li><li>Lead or support special investigations and ad-hoc audit assignments.</li><li>Manage relationships with external auditors and outsourced audit providers where applicable.</li><li>Support preparation of Audit Committee reports and senior management presentations.</li><li>Align audit activities with organizational strategy and business objectives.</li></ul><br>People Management &amp; Development<br><ul><li>Lead, mentor, and develop audit team members through coaching and on-the-job training.</li><li>Conduct performance evaluations and support career development of team members.</li><li>Participate in recruitment and onboarding of audit staff.</li><li>Ensure compliance with continuous professional development requirements.</li></ul><br>Stakeholder Management<br><ul><li>Build strong relationships with internal stakeholders across all business functions.</li><li>Collaborate with senior leadership, external auditors, and regulatory bodies as needed.</li><li>Support the Internal Audit Director in fulfilling reporting obligations to management and the Board.</li></ul><br><strong>Education</strong><br><ul><li>Bachelor's or Master's degree in Accounting, Finance, Business Administration, Engineering, or a related field.</li><li>Professional certifications such as CIA, CFE, CISA, CPA, ACCA, CMA, or equivalent are highly preferred.</li></ul><br><strong>Experience</strong><br><ul><li>10-15 years of experience in Internal Auditing.</li><li>Minimum 3+ years in a managerial or leadership role.</li><li>Strong experience in risk assessment, audit planning, and reporting.</li><li>Exposure to large, complex organizations, preferably within industrial or manufacturing environments.</li></ul><br><strong>Technical &amp; Systems Knowledge</strong><br><ul><li>Strong knowledge of internal audit methodologies and frameworks (e.g., COSO).</li><li>Experience with ERP and business systems such as SAP, Oracle, GRC, or similar.</li><li>Advanced analytical skills with experience in data analysis tools.</li><li>Proficiency in Microsoft Office and audit documentation tools.</li></ul><br>Skills &amp; Competencies<br><ul><li>Strong leadership and team management skills.</li><li>Excellent analytical and problem-solving abilities.</li><li>Ability to assess complex business processes and identify control improvements.</li><li>Strong communication and stakeholder management skills.</li><li>High level of integrity, professionalism, and ethical standards.</li></ul><br>Language<br><ul><li>Fluency in English (written and spoken) is required.</li><li>Arabic is a plus.</li></ul><br>Work Conditions<br><ul><li>On-site role - Cairo, Egypt</li><li>Full-time position</li><li>5 working days per week | 8 hours per day</li></ul><br><strong>Required Skills:</strong><br>• Internal Audit<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Assistant Call Center Manager - BPO/Interpretation <p>We are seeking an experienced and results-driven <strong>Assistant Call Center Manager</strong> to support the management of daily call center operations and ensure the achievement of operational targets, service quality, client satisfaction, and team performance.</p><br> <p>In this role, you will assist in overseeing a large-scale account, supporting Team Leaders, Supervisors, and agents to ensure smooth service delivery, adherence to KPIs and SLAs, and continuous improvement across the operation.</p><br> <p>The ideal candidate is a strong people leader, highly organized, client-focused, and experienced in managing voice operations within a call center environment. You will work closely with the Service Delivery Manager, Operations Manager, and support functions to ensure operational excellence and consistent performance.</p><br> Key Responsibilities 1. Operations Management <ul><li>Support the management of day-to-day call center operations for the assigned account.</li><li>Ensure operational activities are executed in line with business objectives, client requirements, and service standards.</li><li>Monitor daily performance, service levels, productivity, quality scores, attendance, and other operational KPIs.</li><li>Ensure proper workflow management across shifts, teams, and functions.</li><li>Identify operational gaps and support the implementation of corrective action plans.</li><li>Coordinate with Team Leaders and support teams to ensure smooth and efficient service delivery.</li><li>Ensure all operational issues are escalated and resolved in a timely and effective manner.</li></ul> 2. Team Leadership and People Management <ul><li>Support, guide, and manage Team Leaders, Supervisors, and frontline agents to achieve operational targets.</li><li>Conduct regular performance reviews, coaching sessions, and feedback meetings.</li><li>Support employee engagement initiatives and promote a positive work environment.</li><li>Monitor team performance and ensure proper action plans are in place for underperforming employees.</li><li>Encourage accountability, discipline, professionalism, and continuous improvement across the team.</li><li>Ensure equal support and development opportunities for team members.</li><li>Assist in managing staffing, scheduling, attendance, absenteeism, and adherence.</li></ul> 3. Performance and KPI Management <ul><li>Monitor and analyze operational KPIs, including service level, AHT, productivity, quality, CSAT, attendance, shrinkage, and adherence.</li><li>Ensure performance targets are consistently met or exceeded.</li><li>Prepare performance reports and present insights to management.</li><li>Identify trends, root causes, and areas of improvement.</li><li>Work with Team Leaders to develop and implement performance improvement plans.</li><li>Track action plans and ensure measurable progress against agreed objectives.</li><li>Support initiatives that improve efficiency, quality, and customer experience.</li></ul> 4. Client and Stakeholder Management <ul><li>Support the Service Delivery Manager in client communication, business reviews, and operational meetings.</li><li>Assist in preparing client reports, presentations, and performance updates.</li><li>Ensure client expectations are understood and translated into clear operational actions.</li><li>Support the handling of client escalations and service-related concerns.</li><li>Maintain professional and effective communication with internal and external stakeholders.</li><li>Collaborate with Workforce Management, Quality, Training, HR, Recruitment, IT, and other support teams to ensure operational stability.</li></ul> 5. Quality and Compliance <ul><li>Ensure teams follow agreed processes, procedures, quality standards, and client guidelines.</li><li>Support quality monitoring activities and ensure quality improvement plans are implemented.</li><li>Work closely with the Quality team to identify performance gaps and coaching opportunities.</li><li>Ensure compliance with company policies, contractual obligations, and operational standards.</li><li>Support internal audits and ensure corrective actions are completed on time.</li><li>Promote a quality-focused culture across the operation.</li></ul> 6. Reporting and Continuous Improvement <ul><li>Prepare and review daily, weekly, and monthly operational reports.</li><li>Analyze performance data and recommend improvement initiatives.</li><li>Support process optimization projects to improve service delivery and operational efficiency.</li><li>Participate in operational reviews and management meetings.</li><li>Ensure accurate documentation of performance, actions, escalations, and follow-ups.</li><li>Drive continuous improvement across service quality, productivity, employee engagement, and customer satisfaction.</li></ul> Required Qualifications <ul><li>Bachelor's degree in Business Administration, Management, or a related field.</li><li>Minimum <strong>5–7 years of experience</strong> in a call center environment.</li><li>Minimum <strong>2–3 years of experience</strong> in a supervisory or assistant manager role.</li><li>Proven experience managing voice operations.</li><li>Strong experience in managing Team Leaders, Supervisors, and large operational teams.</li><li>Excellent command of English, both written and spoken.</li><li>Strong operational knowledge of call center processes and KPIs.</li><li>Ability to manage rotational shifts and 24/7 operations.</li><li>Strong understanding of service delivery, quality, performance management, and customer satisfaction.</li></ul> Preferred Qualifications <ul><li>Experience in interpretation management or interpreter services is preferred.</li><li>Knowledge of call center quality frameworks, preferably COPC.</li><li>Experience working with international clients or English-speaking markets.</li><li>Experience managing client-facing operations.</li><li>Proven track record of achieving operational targets and improving performance.</li><li>Experience in workforce planning, quality improvement, and process enhancement is a plus.</li></ul> Required Skills and Competencies Leadership and People Management <ul><li>Strong leadership and team management skills.</li><li>Ability to coach, motivate, and develop Team Leaders and agents.</li><li>Strong decision-making and problem-solving skills.</li><li>Ability to manage performance and drive accountability.</li><li>High level of ownership, discipline, and reliability.</li></ul> Operational and Analytical Skills <ul><li>Excellent understanding of call center operations and performance metrics.</li><li>Strong analytical skills with the ability to interpret data and identify trends.</li><li>Ability to manage KPIs, SLAs, productivity, quality, and customer experience.</li><li>Strong root cause analysis and action planning skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li></ul> Communication and Stakeholder Management <ul><li>Excellent verbal and written communication skills.</li><li>Strong presentation and reporting skills.</li><li>Ability to communicate professionally with clients, management, and internal teams.</li><li>Strong collaboration skills across different departments and support functions.</li><li>Ability to handle escalations calmly and effectively.</li></ul> Client and Customer Orientation <ul><li>Strong client orientation and service mindset.</li><li>Ability to understand client requirements and operational expectations.</li><li>Focus on delivering an excellent customer experience.</li><li>Results-driven with a strong quality and performance focus.</li><li>Ability to support business objectives and service improvement initiatives.</li></ul> Personal Attributes <ul><li>Detail-oriented and reliable.</li><li>Flexible and able to work under pressure.</li><li>Strong time management and prioritization skills.</li><li>Positive attitude with a continuous improvement mindset.</li><li>Professional, proactive, and solution-oriented.</li></ul> Work Conditions <ul><li><strong>Working Hours:</strong> US shift</li><li><strong>Working Model:</strong> On-site</li><li><strong>Working Days:</strong> 5 working days per week, with 2 days off</li><li><strong>Operation Type:</strong> Voice account / 24/7 operations environment</li></ul> Why Join Us? <p>This is a great opportunity for an experienced call center professional to take the next step in their leadership career, support a large-scale operation, and contribute directly to service excellence, team performance, client satisfaction, and business growth.</p><br> <p>If you are a strong leader with a passion for operations, people management, and delivering exceptional customer service, we invite you to apply and become part of our dynamic team.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We’re looking for a <b>Software Engineering Manager</b> to join Procore’s Quality &amp; Safety organization. In this role, you’ll lead the Safety Insights &amp; Compliance and Q&amp;S Tool Permissions teams. The primary goal of this role is to deliver scalable, high-quality improvements to the critical tools our customers use to get their work done safely.<br>&nbsp;</p><br><br><p>As a <b>Software Engineering Manager</b> at Procore, you will lead the Safety Insights &amp; Compliance and Q&amp;S Tool Permissions teams within the Quality &amp; Safety (Q&amp;S) domain. You’ll partner closely with Product Managers, UX designers, Platform Architects, and Software Engineers to deliver improvements to some of the most critical tools our customers use to get their work done safely.</p><br><br><br><p>This position reports to a <b>Director of Software Engineering</b> and will be based in our <b>Cairo, Egypt</b> office. We’re looking for candidates to join our team immediately!</p><br><br><br><p><b>What you’ll do:</b></p><br><br><ul> <li><p>AI is central to how we work. You’ll be expected to master generative tools and agentic workflows, moving beyond just using AI to actively building the agentic future of construction.</p><br><br></li> <li><p>Own and lead the strategic direction, execution, and delivery for the Safety Insights &amp; Compliance and Q&amp;S Tool Permissions teams, ensuring solutions meet the evolving safety and governance needs of the construction industry.</p><br><br></li> <li><p>Partner closely with Product Management, UX, and cross-functional stakeholders to define product roadmaps, break down complex requirements into milestones, and align technical strategies with Procore's business goals.</p><br><br></li> <li><p>Manage, mentor, and grow a team of software engineers across the stack (Ruby on Rails, React, TypeScript, PostgreSQL), fostering a culture of ownership, openness, innovation, and technical excellence.</p><br><br></li> <li><p>Ensure the delivery of scalable, high-quality, and compliant solutions, emphasizing system stability, high performance, security, and exceptional user experience.</p><br><br></li> <li><p>Drive engineering best practices and Agile methodologies across all phases of the software development lifecycle, ensuring high-quality releases and technical predictability.</p><br><br></li> </ul><br><p><b>What we’re looking for:</b></p><br><br><ul> <li><p>Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).</p><br><br></li> <li><p>8+ years of total software engineering experience with strong fundamentals in Object-Oriented Programming, Test-Driven Development, and System Design.</p><br><br></li> <li><p>2+ years of experience in direct engineering management or technical leadership, with a track record of leading high-performing software development teams.</p><br><br></li> <li><p>Hands-on technical background working with Ruby on Rails, React/JS, TypeScript, and modern Service-Oriented Architecture / Microservices.</p><br><br></li> <li><p>Proven track record of shipping scalable, high-quality customer-facing software while anticipating technical risks and managing dependencies across complex systems.</p><br><br></li> <li><p>Strong mentoring and coaching skills with a passion for driving career growth and building collaborative team culture.</p><br><br></li> <li><p>Deep familiarity with Agile/Scrum methodologies and delivery tooling (Jira, Confluence).</p><br><br></li> <li><p>Excellent written and verbal communication skills in English, with the ability to distill complex technical concepts for non-technical stakeholders across time zones.</p><br><br></li> </ul><br><br> </div>

Position Overview:The Project Manager is responsible for overseeing, organizing, and executing multiple projectswithin the organization, often of an administrative or business process of nature. This rolerequires extensive project management experience and general business acumen to ensureeffective allocation of resources, adherence to timelines, and maintenance of qualitystandards. The Project Manager will also provide leadership within project teams, coordinatedaily operations, develop project schedules, track performance, and ensure projects arecompleted on time and within budget. Additionally, this role involves integrating vendor tasks,managing interrelated projects, and serving as a single point of contact for complex matters<br>Key Responsibilities:Organize project teams, assign individual responsibilities, and develop comprehensive project schedules. Determine resource requirements and coordinate the allocation of personnel, tools, and budgets. Monitor project progress, report status updates to stakeholders, and track key project metrics, including costs, timelines, and staffing needs. Ensure all projects align with internal and external quality standards, such as International Standards Organization (ISO) guidelines. Identify and resolve obstacles to keep projects on track in terms of time, budget, and quality. Actively manage risks and provide solutions to mitigate potential issues that could impact project outcomes. Manage vendor tasks by integrating them into the project plan, tracking deliverables, and ensuring timely completion. Maintain strong relationships with stakeholders, serving as the main point of contact for project-related inquiries and updates. Mentor team members by sharing best practices, offering advice, and generating workload and direction for team success. Contribute to the development of policies, processes, and standards by delivering actionable insights. Drive the implementation of tactical and operational activities within defined project scopes, aiming for continuous improvement and transformation. Be positive and proactive and have a desire for applying continuous improvement processes Attend recurrent trainings published by the Company on a regular basis Adhere to laws, regulations, company policies, procedures, internal and external Standards<br>Required Qualifications:Bachelor’s Degree related to Business Administration, Economics, or a related field preferred. Project Management Professional (PMP) certification. Master’s Degree related to Change Management, Project Management, Business Administration is a plus. English C1 level or above. Lean Six Sigma Yellow Belt Certification is desirable.5 years’ experience in the fields of project management, corporate performance management, business, and operational development. Applicable computer Operating System (Windows/i OS/Chrome OS/Android) Office (Excel/Power Point) or equivalent tools Strong understanding of project management tools and methodologies. Familiarity with industry quality standards, such as ISO, and experience in compliance and risk management

Company Description: Compu Medical, established in 1992, is a healthcare IT provider focused on delivering state-of-the-art solutions and implementation services across the Middle East and Africa. Through its Rx-Care “Health Care IT Solutions” brand, the company offers integrated systems for hospitals (up to 1000 beds), medical centers, radiology centers, laboratories, clinics, pharmacies, and drug stores. Rx-Care solutions have been implemented in more than 5,000 healthcare facilities, supporting administrative, financial, and clinical operations. Key products include Rx-Care HMIS for hospital management, Rx-Care PHIS for pharmacy and drugstore management, and advanced tools such as the Rx-Care Drug Directory. Role Description: The Innovation Senior Product Manager is a full-time, on-site role based in Cairo, Egypt, responsible for leading the end-to-end lifecycle of innovative NEW healthcare IT products. This role involves identifying market opportunities, developing product roadmaps, and prioritizing features that align with customer needs and organizational strategy. The individual will collaborate closely with engineering, design, sales, implementation, and clinical stakeholders to define requirements, oversee development, and ensure successful product launches. Day-to-day tasks include conducting market and user research, analyzing product performance, managing backlogs, and driving continuous improvement across the Rx-Care product portfolio. The Innovation Senior Product Manager will also support go-to-market planning, prepare product documentation, and contribute to strategic decisions that enhance Compu Medical’s competitive position in the ME and Africa regions. Qualifications Product management skills, including roadmap planning, requirements definition, backlog prioritization, and lifecycle management. Experience in innovation and strategy, such as identifying market opportunities, developing new product concepts, and driving continuous improvement. Strong analytical and research capabilities, including market analysis, user research, and data-driven decision-making. Ability to collaborate with cross-functional teams, including engineering, design, sales, and clinical experts, and manage stakeholders effectively. Background in healthcare IT, hospital information systems, pharmacy solutions, or related domains is highly beneficial. Proficiency in project management practices, agile or iterative development methods, and practical use of relevant collaboration tools. Excellent communication skills in English, with the ability to translate complex technical concepts into clear, user-focused documentation and presentations. Bachelor’s degree in Business, Computer Science, Engineering, Health Informatics, or a related field; advanced degree is an advantage. Demonstrated experience in a senior product management or similar leadership role, preferably within healthcare or enterprise software solutions.

Role: Business Development Manager / Specialist (B2B / Channel Sales) Location: Egypt (Remote / Field-Based) Employment Type: Full-time (Yealy Renewable Contract via EOR) Department: Commercial & Sales – International Business Industry: Pet Healthcare / Veterinary Diagnostics / Rapid Test Kits & Medical Devices<br>About the Company Our client is a globally listed life sciences and diagnostic solutions powerhouse. To support its rapid international expansion, the company's dedicated Pet Healthcare and Veterinary Diagnostics Division provides cutting-edge molecular diagnostics (POCT / PCR), rapid diagnostic test kits, and animal health management solutions to veterinary clinics, pet hospitals, and diagnostic laboratories across the globe.<br>Role Overview We are seeking an entrepreneurial, high-performing Business Development Manager / Specialist to spearhead the commercial launch and channel setup in Egypt from the ground up (0-to-1 market entry). As the first commercial boots on the ground locally, you will identify key distribution partners, build relationships with veterinary networks, drive the adoption of our veterinary diagnostic test kits & analyzers, and establish strong brand presence across the Polish market.<br>Key Responsibilities0-to-1 Channel & B2B Setup: Identify, negotiate with, and onboard local B2B veterinary distributors, sub-dealers, and wholesalers across Poland from scratch. Clinic & Account Acquisition: Map out and directly engage veterinary clinics, animal hospitals, and diagnostic laboratories to drive demonstrations, trial, and recurring orders of diagnostic test kits and point-of-care testing (POCT) analyzers. Partner & Key Account Management: Serve as the primary commercial and operational contact for local distributors and key veterinary accounts, ensuring smooth product supply, commercial training, and long-term business growth. Brand Presence & Field Marketing: Represent the brand at local veterinary conferences, academic seminars, and trade exhibitions across Poland and Central Europe. Cross-Border Alignment: Act as the strategic bridge between local field operations and overseas headquarters, providing regular market intelligence, competitor pricing data, and sales pipeline forecasts.<br>Who We Are Looking For Language Proficiency: Native proficiency in Arabic to build rapport with local partners, and Good Business English for daily communication with remote headquarters. B2B Hunting Track Record: 3+ years of proven commercial sales, key account management, or B2B business development experience with a strong hunter mindset. Industry Experience (Any of the following):Top Priority: Veterinary Diagnostics, Animal Health, Pet Healthcare, Rapid Test Kits, or Veterinary Pharmaceuticals/Vaccines. Autonomous Work Style: Highly self-disciplined and comfortable working in a remote/field-based setup with frequent local travel. Must hold a valid driver’s license.

Company Description Dakahlia Group, founded in 1981, is a leading integrated poultry and agriculture company with operations spanning breeding, farming, feed production, and distribution. The Group is one of Egypt’s largest producers of broiler day-old chicks and operates advanced hatcheries, parent stock farms, broiler farms, and a major feed mill in Sadat City serving poultry, fish, and animal feed markets. Through its Temry brand, Dakahlia provides safe, high-quality fresh and processed poultry across Egypt, while its agricultural operations produce a wide range of crops for export to the EU, Middle East, Asia, and other global markets. Dakahlia also operates Shams, a dedicated business for agricultural inputs, supplying fertilizers, seeds, and crop protection products. The company invests in people development and is guided by core values of Respect, Integrity, Excellence, Ownership, and Growth. Role Description The Marketing Manager – Animal Health is a full-time, on-site role based in Egypt, responsible for developing and implementing marketing strategies for animal health products across Dakahlia Group’s poultry and agricultural operations. This role includes planning and executing marketing campaigns for vaccines, disinfectants, feed additives, and related products, as well as managing brand positioning and communications in local and regional markets. The Marketing Manager will collaborate with sales, technical, and production teams to understand market needs, gather customer insights, and translate them into targeted marketing initiatives and product messaging. Daily tasks include overseeing digital and offline marketing activities, preparing marketing materials and technical content, managing budgets, tracking performance metrics, and supporting new product launches. The role also involves market analysis, competitor benchmarking, participation in industry events, and close coordination with external partners and suppliers. Qualifications Demonstrated experience in marketing management within animal health, poultry, or agribusiness sectors, with strong skills in campaign planning and brand development. Ability to conduct market research and analysis, interpret data, and convert insights into actionable marketing strategies and plans. Proficiency in digital marketing tools and channels, including social media, online advertising, and content creation for technical and non-technical audiences. Strong communication, presentation, and stakeholder management skills, with the capacity to collaborate effectively across sales, technical, and operations teams. Bachelor’s degree in marketing, Business, Veterinary Science, Animal Science, or a related field; postgraduate studies or professional certifications in marketing or animal health are an advantage. Knowledge of animal health products, poultry production, or agricultural inputs, and familiarity with regional market dynamics in Egypt and the Middle East. Proven ability to manage multiple projects, prioritize tasks, work on-site in a fast-paced environment, and meet timelines and

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <div dir="rtl"><strong>Job Description</strong><br>المسمى الوظيفي : مدير الحسابات<br>المدير المباشر: المدير التنفيذي<br>الروسي: الدارة الالية<br>الهدف من الوظيفة:<br>وظيفة مدير الحسابات تتضمن العديد من المسؤوليات الهامة في مجال المالية والمحاسبة. يعمل مدير<br>الحسابات على إدارة العمليات المالية والحسابات داخل المؤسسة بطريقة محترفة وفعالة ويشرف عليها<br>بشكل يومي<br>مهام ومسؤوليات الوظيفة:<br>- إدارة العمليات والمهام اليومية التي تجري داخل قسم المحاسبة في الشركة والإشراف عليها.<br>- إعداد الميزانيات و التنبؤات المالية للمؤسسة ومراقبة النفقات والإيرادات للتأكد من الامتثال للميزانية<br>المحددة.<br>- بناء نظام محاسبي كامل<br>- العمل على إعداد دورة مستندية بما يتوافق مع طبيعة الشركة<br>- توفير التوجيه الآلي والاستشارات للدارة العليا والمساعدة في اتخاذ القرارات الآلية الستراتيجية.<br>- تحليل البيانات المحاسبية وإعداد التقارير المالية.<br>- تنفيذ وتطبيق الأساليب والمبادئ والسياسات المحاسبية المناسبة.<br>- تطوير وتطبيق الأنظمة الجديدة في الحاسبة لجمع وتحليل المعلومات وكتابة التقارير عنها.<br>- اقفال الحسابات كل نهاية شهر وكل نهاية سنة.<br>- إعداد ومراجعة سندات الدفع والقبض.<br>- حساب الإيرادات النقدية التي تحصلها الشركة.<br>- العمل على إعداد نظام التكاليف الخاص بالراحل الإنتاجية للتحكم الكامل في مدخلات ومخرجات<br>خطوط الإنتاج للمساهمة في تحديد تكلفة المنتج بوضوح ودقة .<br>- تفعيل دور محاسبة المسؤولية من خلال تنفيذ ومتابعة الدورة المستندية بكفاءة<br>- الرقابه الشامله على الخازن من خلال التعليمات والتوجيه الصحيح للحركة بداخلها . ومتابعة وتقييم<br>أداء أفرادها .<br>- تنظيم المجموعة الدفترية للشركة والإشراف على مسك حساباتها<br>- إعداد تحليلات مالية نتائج الفترات المختلفة وتقديمها للإدارة العليا بشكل دوري أقصاها شهر<br>- وضع سياسة أو نظام رقابي لمتابعة كل من : ( العهد مؤقتة ومستدامة + سلف عاملي دورية +<br>رواتب كافة الأفراد داخل الشركه)<br>- اللام الكامل بوحدات الشركة ومن ثم إعداد كل وحده كمركز تكلفة منفصلة للرقابة على النفقات<br>والعائد منها النقدي أو الإنتاجي<br>- اعداد دفتر الحسابات العام.<br>- الإشراف على عملية دفع المرتبات وكافة عمليات الدفع و المصاريف.<br>- إجراء التوقعات والتنبؤات النقدية.<br>- تحليل الفروق والاختلافات بين الإيرادات والنفقات.<br>- إجراء التسويات بي الأصول الرأسمالية.<br>- التسوية بين البيانات الحسابية.<br>- تنسيق عمليات التدقيق السنوية.<br>- المتابعة المستمرة للف المعاملات البنكية المختلفة<br>- تنظيم واعداد عمليات الجرد.<br>- تحسين النظم والإجراءات المحاسبية الآلية المتبعة في الشركة.<br>- إدارة فريق الحاسبة وتوجيههم وتطويرها، بما في ذلك تعيين وتدريب وتقييم الأداء.<br>- تحديد المشاريع و الهام وتوكيل أعضاء الفريق بالعمل عليها على أفضل وجه لتحقيق الأهداف.<br>- تحقيق أهداف الحاسبة الالية.<br>- إنشاء الملفات والسجلات المالية والاحتفاظ بها لتوثيق جميع العامالت والحركات التي أجريت.<br>- تخطيط استراتيجيات الحاسبة الشاملة في الشركة وتنفيذها والإشراف عليها.<br>- تسجيل العمليات المالية والاقتصادية تسجيل شامل ومنظما.<br>- إعداد تقارير دورية تحتوي على قوائم الدخل وتحليل الديوانيات والسيولة النقدية.<br>- تحديد الموارد والنفقات المالية المستقبلية المتوقعة.<br>- التعامل مع الجهات الخارجية مثل المحاسبين المعتمدين وممثلي الضرائب والصرف والمستشارين<br>التالي.<br>- التأكد من الامتثال للقوانين واللوائح المالية والضريبية المعمول بها في جمهورية مصر العربية.<br></div> </div>

Company Description Photon Dental Group is a pioneering healthcare organization in Egypt, specializing in advanced dental and maxillofacial solutions. The group operates state-of-the-art radiology centers and cutting-edge dental laboratories that support a wide range of diagnostic imaging and digital dentistry services. Photon is dedicated to transforming the dental care experience for practitioners and patients through precision, innovation, and high-quality service. By integrating technology with clinical expertise, the group empowers dental professionals with reliable tools, comprehensive support, and streamlined workflows. Team members join a collaborative environment focused on improving outcomes and elevating standards in dental care. Role Description The Quality Assurance Manager is a full-time, on-site role based in Cairo, Egypt, responsible for overseeing quality standards across Photon Dental Group’s radiology centers, digital dentistry operations, and laboratory services. The role includes developing, implementing, and maintaining quality assurance policies and procedures aligned with regulatory and accreditation requirements. Day-to-day tasks involve planning and conducting audits, reviewing documentation and workflow processes, monitoring key quality metrics, and driving corrective and preventive actions. The Quality Assurance Manager collaborates closely with clinical, technical, and administrative teams to ensure consistent service quality, risk management, and compliance, and leads training initiatives to promote a culture of continuous improvement. This role also supports the identification of process optimization opportunities and contributes to strategic projects that enhance patient and practitioner experience. Qualifications Experience in quality management, including developing and implementing QA frameworks, policies, and procedures within healthcare, dental, laboratory, or related settings. Strong skills in audit planning and execution, process evaluation, root cause analysis, and corrective and preventive action (CAPA) management. Knowledge of relevant healthcare quality standards, regulatory requirements, and accreditation guidelines applicable to diagnostic imaging, dental services, and laboratories. Proficiency in using data and metrics for quality monitoring, performance reporting, and decision-making, including basic familiarity with quality management software or tools. Effective communication, documentation, and stakeholder management skills, with the ability to train and support cross-functional teams on quality practices. Proven ability to work collaboratively in a clinical and technical environment, with strong organizational, time management, and problem-solving capabilities. Bachelor’s degree in dentistry, pharmacy, biomedical engineering, healthcare management, quality management, or a related field; advanced certifications in quality (e.g., CQI, Six Sigma, ISO-related training) are an advantage. Previous experience in a leadership or supervisory quality assurance role, preferably in dental, radiology, or laboratory services; fluency in English and Arabic is beneficial.

Company Description Lino Oats, a brand of 4A Nutrition, is a market leader in oat-based products in Egypt, founded on a commitment to nutritious food, responsible sourcing, and community and environmental care. Since 2015, the company has pioneered genuine oat-based products in a market where such offerings were uncommon, earning a strong market share and high brand awareness. Lino focuses on better planet initiatives, good food, stronger communities, and robust social and environmental programs. The company’s vision is to inspire communities by connecting people to nutritious lifestyles, with flavor and quality at the core of its promise. Guided by the mission “Eat Good, Feel Good,” Lino aims to make people’s lives more nutritious and easier through its oat-based product range. Role Description The Purchasing Manager is a full-time, on-site role based in Qesm 2nd 6 October, responsible for managing all sourcing and procurement activities for raw materials, packaging, and services. The role includes identifying and evaluating suppliers, negotiating contracts and pricing, and ensuring timely delivery of goods that meet quality, food safety, and sustainability standards. The Purchasing Manager will monitor inventory levels, forecast demand, and coordinate closely with production, quality, finance, and logistics teams to maintain optimal stock levels and cost efficiency. Daily tasks involve analyzing market trends, tracking purchasing KPIs, managing vendor relationships, and maintaining accurate purchasing records and documentation. The role also contributes to continuous improvement of procurement processes, supports responsible sourcing initiatives, and ensures compliance with company policies and regulatory requirements. Qualifications Strong procurement and sourcing skills, including supplier evaluation, contract negotiation, and cost optimization. Experience in inventory management, demand forecasting, and coordination with production and logistics. Knowledge of food industry standards, quality assurance, and food safety practices; experience with FMCG or food manufacturing is an advantage. Ability to analyze data, prepare reports, and use procurement or ERP systems to support decision-making. Excellent communication, stakeholder management, and relationship-building skills with internal teams and external suppliers. Demonstrated organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment. Bachelor’s degree in Supply Chain Management, Business, Industrial Engineering, or a related field; professional procurement certifications are a plus. Strong problem-solving abilities, ethical mindset, and alignment with responsible sourcing and sustainability values. Proficiency in Microsoft Office tools; good command of English and Arabic in written and spoken communication.

Company Description OTRAC Heavy Equipment is a leading Egyptian joint-stock company and the sole authorized agent for several global heavy equipment brands, including DEVELON (formerly Doosan), Bobcat, Furukawa, Venieri, Broddson, Crafco, and Himoinsa. Established in 1992, OTRAC has built a strong reputation in the heavy equipment market by prioritizing customer satisfaction and reliable after-sales support, backed by more than 50 fully equipped mobile workshops. The company serves a wide range of public and private sector clients, including major construction and infrastructure firms and key state institutions. With over 300 team members, OTRAC operates from its main headquarters in El Salam City and a second branch focused on power systems and material handling at The Water Way Compound in New Cairo. The company is known for its “Equipment That Never Stops” philosophy, emphasizing dependable service and long-term partnerships.<br>Role Description The Marketing Manager will lead the development and execution of marketing strategies to strengthen OTRAC’s brand presence and drive demand across the heavy equipment and power solutions segments. This full-time, remote role involves planning and managing integrated marketing campaigns, coordinating digital and offline activities, and ensuring consistent messaging across all channels. Day-to-day responsibilities include conducting market and competitor analysis, defining target segments, and creating value propositions and marketing plans that support sales objectives. The Marketing Manager will collaborate closely with sales, product, and service teams to develop promotional materials, sales enablement tools, and customer communications. The role also includes tracking campaign performance, optimizing budgets, overseeing external agencies or vendors when needed, and reporting on marketing outcomes to senior leadership.<br>Qualifications<br> Strategic marketing skills, including marketing planning, brand positioning, and go-to-market strategy development. Digital marketing capabilities such as social media management, online advertising, SEO/SEM, and marketing analytics. Content and communication skills, including copywriting, editing, presentation development, and campaign messaging. Experience with market research, customer segmentation, and competitive analysis to inform data-driven decisions. Demonstrated ability to manage campaigns, budgets, and timelines, and to coordinate with cross-functional teams and external partners. Bachelor’s degree in Marketing, Business, Communications, or a related field; an advanced degree or relevant certifications are a plus. Previous experience in B2B marketing; exposure to heavy equipment, construction, industrial, or power generation sectors is highly beneficial. Strong analytical skills, proficiency with CRM and marketing tools, and comfort working independently in a remote environment. Excellent written and verbal communication in English; Arabic language skills are an advantage.

Location: Madinaty, Cairo Employment Type: Contract-Based / Full time Project: Mixed-use High-rise / Residence / Office / Hotel / Entertainment / Intrastructure Project Type & Scope: PM/CM <br>Overview<br>The Road / Infrastructure Design Manager will oversee the planning, design, and construction management of road networks, bridges, and underground utility infrastructure to ensure successful project delivery. The role will be responsible for ensuring that all infrastructure works comply with applicable international standards, local regulatory requirements, and project-specific technical specifications. The Road / Infrastructure Design Manager will coordinate the integration of transportation and utility systems with main project facilities and existing public infrastructure networks, while managing stakeholder interfaces across multiple disciplines. In addition, the role will oversee site access planning, traffic management, and the phased implementation of infrastructure works to support project objectives, minimize operational disruptions, and maintain alignment with the overall project schedule.<br>Responsibilities<br>• Technical Review & Approval: Review and approve infrastructure design drawings, hydrological studies, traffic impact assessments, and utility shop drawings.• Master Plan Alignment: Ensure that the road and utility layouts are perfectly aligned with the project master plan and architectural requirements.• Utility Coordination: Lead the liaison with local utility providers and government authorities to secure necessary permits and connections for permanent and temporary services.• Quality & Safety Assurance: Oversee on-site testing (soil compaction, pressure tests for pipes, asphalt quality) and ensure all works meet health, safety, and environmental standards.• Conflict Resolution: Proactively identify and resolve technical clashes between underground utilities and structural foundations or MEP services.• Contractor Management: Monitor the performance of infrastructure subcontractors, ensuring work is executed within budget and according to the approved schedule.<br>Qualifications<br>• Education: Bachelor’s degree in Civil Engineering or a related field.• Experience: 10~15 years of professional experience in infrastructure and road construction management for large-scale urban or mixed-use developments.• Technical Skills: * Deep knowledge of road geometry, pavement design, and underground utility network systems.• Proficiency in Civil 3D, Auto CAD, • Strong understanding of hydrology and stormwater management systems.• Soft Skills: Strong negotiation skills for authority liaison and excellent leadership to manage large-scale site operations.<br>Preferred<br>• Tier 1 Background: Experience and background in a Tier 1 Construction company or international PMC.• Project Portfolio: * Proven experience in Mega-scale infrastructure projects (New cities, large residential compounds, or industrial zones).• Experience in high-end luxury developments with complex site logistics.• Regional Exposure: Exposure to Egyptian or Middle East regulatory environments and local utility authority standards (e.g., GAPRD in Egypt).• Language: Professional English proficiency is a must for technical reporting and stakeholder meetings.

We are looking for an experienced Quality Manager to lead and manage the complete Quality function at a manufacturing facility in 10th of Ramadan City. The Quality Manager will have overall responsibility for Quality Assurance (QA), Quality Control (QC), and the company’s ISO Management Systems, ensuring that products, manufacturing processes, and company procedures consistently meet customer requirements, internal standards, and applicable ISO requirements. Key Responsibilities:Lead the overall QA & QC functions across the company. Manage and develop the Quality team, including QC Engineers, Supervisors, Inspectors, and QA personnel. Lead the implementation, certification, maintenance, and continuous improvement of ISO 9001, ISO 14001 & ISO 45001 management systems. Ensure readiness for external certification, surveillance and customer audits, and lead internal audit programs. Ensure effective incoming, in-process and final product inspection and testing. Establish and maintain quality control plans, inspection standards, testing methods, SOPs and quality procedures. Monitor product quality, rejection, scrap, rework, FPY and other key Quality KPIs. Lead Root Cause Analysis, NCRs, CAPA and problem-solving activities for internal and customer quality issues. Lead investigation and closure of customer complaints, ensuring effective corrective actions and prevention of recurrence. Ensure products comply with customer specifications, drawings and applicable standards. Work closely with Production, Planning, Maintenance, R&D, Purchasing and other departments to improve process capability and product quality. Drive a strong quality culture on the shop floor, with regular production-floor follow-up rather than managing quality only through documentation. Coordinate with customers, suppliers, auditors and certification bodies on quality-related matters.<br>Job Requirements Bachelor’s degree in Engineering, Chemist or a relevant technical discipline.8–10 years of Quality experience in manufacturing, with proven experience in a managerial or leadership capacity. Strong practical experience with Quality Assurance and Quality Control, not only ISO documentation. Strong knowledge and hands-on implementation experience with ISO 9001. Experience with ISO 14001 and ISO 45001 is highly preferred. ISO 9001 Lead Auditor certification is preferred. Strong knowledge of RCA, CAPA, SPC, internal auditing, process control and continuous improvement, Lean Six Sigma. Experience dealing with customer complaints and external/customer audits. Experience in plastics, PVC, extrusion, rubber, home appliances components or similar manufacturing industries is an advantage. Strong leadership, communication, analytical and problem-solving skills. Good command of English and Microsoft Office; ERP Odoo experience is preferred. Location: 10th of Ramadan City Industry: PVC, Rubber & Gasket Manufacturing