office manager Jobs - Cairo Egypt
11642 Jobs Found
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<p><strong>Sales Account Manager<br></strong></p><br><p><strong>Account Management & Customer Relations:</strong></p><br><p>· Manage and maintain relationships with assigned customers and key stakeholders to maximize account growth and customer retention.</p><br><p>· Act as the primary point of contact for all customer ensuring timely response to inquiries, concerns and business requirements.</p><br><p>· Conduct regular customer meetings and account reviews to understand business challenges, identify new opportunities and strengthen strategic partnerships.</p><br><p>· Monitor customer satisfaction levels and proactively address issues to ensure service excellence and long-term customer loyalty. </p><br><p><strong>1. Sales & Business Development:</strong></p><br><p>• Identify, develop, and successfully close sales opportunities within assigned accounts and target customers.<br> • Promote company products, solutions and services to existing and potential customers.<br> • Achieve assigned revenue, gross profit, order intake and pipeline targets in line with departmental objectives.</p><br><p><strong>2. Proposal & Opportunity Management:</strong></p><br><p>• Lead the preparation of proposals, quotations, and tenders for small to medium-sized opportunities.<br> • Coordinate technical, commercial and contractual requirements with relevant internal teams.<br> • Conduct customer presentations, negotiations and commercial discussions.</p><br><p><strong>3. Market Intelligence & Business Insights:</strong></p><br><p>· Monitor market trends, competitor activities, customer developments and emerging technologies within the ICT sector, to identify new business opportunities and competitive advantages.</p><br><p>· Provide feedback to management regarding market dynamics, customer needs, and business development opportunities.</p><br> </div>
<p><h4>Position summary</h4>
<p>Provide personalized service and attention to fulfilling all guest needs including but not limited to: delivering coffee and tea upon request, preparing notes of new arrivals to prepare and communicate the important preferences to the entire hotel operation, coordinating with the front desk to prepare the VIP rooms, checking the room key and briefly double checking if every detail is up to the guest expectation and request, coordinating with front desk to escort early arrivals, be present upon the guests' check-in to anticipate the guests' needs, complete the butler flags which were put into local systems by the reservation, sales and other departments, and send pre-arrival emails.</p>
<p>Coordinate with the front desk to escort the VIP to their rooms, work closely with the Guest Services and Engineering departments on requests, pick up laundry requests from guests, follow up on laundry delivery and return laundry to the guest promptly.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>
<h2 class="h5">Job description</h2>
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<p><strong>Sales Account Manager<br></strong></p><br><p><strong>Account Management & Customer Relations:</strong></p><br><p>· Manage and maintain relationships with assigned customers and key stakeholders to maximize account growth and customer retention.</p><br><p>· Act as the primary point of contact for all customer ensuring timely response to inquiries, concerns and business requirements.</p><br><p>· Conduct regular customer meetings and account reviews to understand business challenges, identify new opportunities and strengthen strategic partnerships.</p><br><p>· Monitor customer satisfaction levels and proactively address issues to ensure service excellence and long-term customer loyalty. </p><br><p><strong>1. Sales & Business Development:</strong></p><br><p>• Identify, develop, and successfully close sales opportunities within assigned accounts and target customers.<br> • Promote company products, solutions and services to existing and potential customers.<br> • Achieve assigned revenue, gross profit, order intake and pipeline targets in line with departmental objectives.</p><br><p><strong>2. Proposal & Opportunity Management:</strong></p><br><p>• Lead the preparation of proposals, quotations, and tenders for small to medium-sized opportunities.<br> • Coordinate technical, commercial and contractual requirements with relevant internal teams.<br> • Conduct customer presentations, negotiations and commercial discussions.</p><br><p><strong>3. Market Intelligence & Business Insights:</strong></p><br><p>· Monitor market trends, competitor activities, customer developments and emerging technologies within the ICT sector, to identify new business opportunities and competitive advantages.</p><br><p>· Provide feedback to management regarding market dynamics, customer needs, and business development opportunities.</p><br> </div>
<p>The Expert Assistant ( Executive Assistant) provides high-level administrative and organizational support to the Country Manager, CFO, and Head of HR , ensuring smooth coordination of their daily activities, meetings, priorities, and business requirements. The role requires a proactive, highly organized, and discreet professional with strong communication and coordination skills, capable of managing multiple priorities and supporting senior executives effectively. Supports managers and teams with administrative and organizational topics Manages ad-hoc requests from managers and team members Organizes travel planning Manages e-Mail, written mail, fax , Manages phone calls and requests Organizes and maintains calendars and appointments Manages internal document-storage and -tracking Creates and maintains presentations and reports, etc. according to specified criteria Takes responsibility for the content-related and organizational preparation of meetings, the meeting minutes as well as follow-up of meetings Ensures adherence to 5S rules in area of responsibility and conducts periodical 5S audits with the support of managers</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in business administration, Management, or a related field.</li><li>(4 7) years of experience in an administrative or executive assistant role (manufacturing or industrial environment is a plus).</li><li>Strong organizational and multitasking abilities.</li><li>Excellent written and verbal English language</li><li>High level of communication skills.</li><li>Proficiency in MS Office applications (Word, Excel, PowerPoint, Outlook).</li></ul>
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<span>Intetics Inc.<br> is a leading American technology company providing custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is looking for a Python Developer to enrich its team with a skilled professional.<br> Responsibilities: Collaborate closely with CTO and founding engineer who are an expert in full stack development; Develop maintainable Python / FastAPI backends for API; Leverage AWS cloud services to enable complex workflow engine; Building backend for large language model app on AWS cloud; Work with Front-end engineers and product manager to deliver key backend functionality at a fast pace.<br> 4+ year experience with Python Experience with Rest service frameworks such as Django, Flask, FastAPI (we are using FastAPI on our production); Deep understanding toward ORM and data modeling and management tools SQLAlchemy , Alembic, Pydantic etc.<br> Past experience on AWS lambda and Stepfunction to manage workflow engine; managing cloud stack through infrastructure as code (IaC) framework such as CDK / Terraform is a huge plus; Strong background in TDD practice and expert level of driving TDD product building using frameworks such as pyTest, etc.<br> Self-motivated and accountable, with a penchant for delivering high-caliber software; Ability to thrive in a fast-paced setting; Fluent in English.<br></span> </div>
<p><h4>Position summary</h4>
<p>Maintain control of, verify, and account for the Slot Department’s inventory of coins, currency, all forms, documents, and records pertaining to the operations of the Slot Department. Provide cashiers with the opening impressments of coins and the cash impressments form. Assign slot employees to their respective working areas and meal break hours, keeping rotations consistent.</p>
<p>Assist Slot Attendants in the escort of jackpot payment and hopper refills. Document and monitor each Slot Cashier’s overage and shortages. Monitor and evaluate all slot operations employees' work performance on a daily basis for compliance with all policies and procedures. Serve as a liaison in any dispute or altercation and audit the entire transaction to determine discrepancies if the dispute involves an exchange of funds.</p>
<p>Assist management in establishing and communicating goals, performance expectations, timetables, and deadlines for shift or departmental operations to hourly employees and ensure that they are understood.</p>
<p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>
<p><strong>About the Role:</strong> We seek a Creative Senior Digital Marketing Manager to join our innovative crew of marketers who thrive on creativity. You will develop, implement, and manage online marketing strategies to boost brand awareness, drive traffic, and increase conversions across multiple digital platforms.</p><p><strong>Key Responsibilities:</strong> Implement and manage SEO, PPC, and social media marketing campaigns. Analyze website and social media performance using analytics tools. Plan, create, and execute email marketing campaigns to engage audiences. Conduct A/B testing for digital ads, landing pages, and other marketing assets. Stay current with digital marketing trends, tools, and best practices. Take on additional responsibilities as needed to support business goals.</p><p><strong>Why Join Us?</strong> At our company, your voice matters. You ll be able to express your ideas, grow professionally, and push your limits in a supportive environment. We are committed to your well-being and offer continuous learning and development opportunities. Join a motivated, collaborative team dedicated to your personal and professional success.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>A minimum of 3 years of experience in Digital Marketing.</li><li>Bachelor s degree in Marketing, Communications, or a relevant discipline.</li><li>Strong analytical and problem-solving skills, with a data-driven mindset.</li><li>Excellent communication and collaboration abilities.</li><li>Creative thinking with a strong eye for detail in design and storytelling.</li></ul>
<p>We re looking for a performance-driven Media Buyer who can attract new clients to the agency through high-impact digital advertising while optimizing visibility, engagement & conversions across all paid channels. This role goes beyond campaign management. It s about building the engine that brings business to the agency. You ll plan & execute data-driven media strategies that generate qualified leads, strengthen our brand presence & help our creative team reach the right audiences at the right moment. If you re obsessed with results, love experimenting with new ad tactics & want to directly influence an agency s growth looks like his role is built for you!</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience managing & scaling lead-generation/ brand-awareness campaigns for agencies, startups, or B2B brands.</li><li>Expertise in Meta Ads, Google Ads & LinkedIn Campaign Manager , from audience building to conversion optimization.</li><li>Understanding of agency sales funnels & the ability to design paid media journeys that convert cold audiences into inbound inquiries.</li><li>Experience running retargeting, look-alike & re-marketing campaigns that nurture potential clients.</li><li>Excellent collaboration with the team to ensure ads reflect the agency s positioning & visual identity.</li><li>A growth-mindset attitude with curiosity for testing, learning & scaling what works.</li></ul>
<p>Responsible for managing the full recruitment cycle for blue-collar hiring, including manpower planning, sourcing, screening, interviewing, and offer management. The role ensures timely fulfilment of hiring needs, maintaining a strong candidate pipeline, and delivering high-quality hires aligned with operational requirements while ensuring a professional candidate experience.</p><p>Key Responsibilities:</p><ul><li>Receive manpower requests from production sites.</li><li>Prepare and publish job advertisements for blue-collar workers.</li><li>Conduct telephone screening and filter candidates.</li><li>Review application forms and compare them with phone interview answers to verify accuracy.</li><li>Conduct first interview with candidates.</li><li>Schedule second interview with HR Manager.</li><li>Schedule final interview with Site Supervisor.</li><li>Notify selected candidates and explain job offer and conditions.</li><li>Specify required hiring documents and follow up on completion.</li><li>Prepare and sign employment contracts.</li><li>Create employee code and register worker in HR system.</li><li>Create payroll payment account on Dobay system.</li><li>Coordinate employee deployment and handover to site.</li><li>Prepare employee personnel file.</li><li>Deliver files to Social Insurance Officer.</li><li>Handle resignation, termination, and clearance procedures.</li><li>Perform any additional tasks assigned by the HR Leader.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Job Specifications:</strong></p><ul><li><strong>1- Education</strong>: Bachelor s degree in Business, HR, or related field.</li><li><strong>2- Experience</strong>: 2 4 years in high-volume recruitment (manufacturing preferred).</li><li><strong>3- To be from 10th of Ramadan or neighboring areas</strong></li></ul>
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<p>Job Description</p><p><br></p><p>Liaise with Director of Entertainment / Rixy Club Supervisor to create a safe environment for all children attending the kids club / crèche</p><p>Ensure all parents fill in the registration form for their children correctly, containing the history of the child</p><p>Create an inventory for all toys / equipment at the club / crèche</p><p>Ensure all equipments are clean and properly maintained</p><p>Inform Assistant Recreation Manager / Recreation Supervisor for any need of additional toys or replacement of toys</p><p>Ensure to follow daily, weekly and monthly activity schedules as instructed by the Recreation Supervisor</p><p>Ensure all club’s rules and regulations are enforced at all times</p><p>Maintain club / crèche clean and tidy at all times</p><p>Be fully aware of club’s facilities, timings, promotions and prices</p><p><br></p><p>Qualifications</p><p><br></p><p>Education: at least High school or vocational diploma</p><p>Experience: At least 2 years of experience in the industry.</p><p>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</p><p>Courses and Training: Prior attendance in seminars and trainings related to the job.</p><p>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><p>Skills: Is familiar with guest profiles based on his/her experience. Customer Service Orientation.</p><div><br></div><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>
<p>Liaise with Director of Entertainment / Rixy Club Supervisor to create a safe environment for all children attending the kids club / cr che Ensure all parents fill in the registration form for their children correctly, containing the history of the child Create an inventory for all toys / equipment at the club / cr che Ensure all equipments are clean and properly maintained Inform Assistant Recreation Manager / Recreation Supervisor for any need of additional toys or replacement of toys Ensure to follow daily, weekly and monthly activity schedules as instructed by the Recreation Supervisor Ensure all club s rules and regulations are enforced at all times Maintain club / cr che clean and tidy at all times Be fully aware of club s facilities, timings, promotions and prices</p><p><strong>Desired Candidate Profile</strong></p><p>Education: at least High school or vocational diploma</p><p>Experience: At least 2 years of experience in the industry.</p><p>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</p><p>Courses and Training: Prior attendance in seminars and trainings related to the job.</p><p>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><p>Skills: Is familiar with guest profiles based on his/her experience. Customer Service Orientation.</p>
<p>Maintain and update daily operations sheets to ensure accurate, real-time visibility of offshore activities.<br><br>Liaise with the administrative department to facilitate seamless crew change arrangements and offshore team requests.<br><br>Prepare professional CVs tailored to specific project requirements and manage all related administrative documentation.<br><br>Oversee Personal Protective Equipment (PPE) requests by consolidating crew requirements and coordinating with warehouse, administration, and travel teams.<br><br>Collaborate with the Finance Department to manage cash requests, process settlements, and ensure all related documentation is completed accurately and on time.<br><br>Collect, review, and update timesheets for local and expatriate ROV personnel, Project Managers, Workshop staff, and Trainers, ensuring data accuracy through cross-verification with team feedback and submitted records.<br><br>Manage hand-carry shipment requests by verifying details, assigning ROV Pilots for delivery, and preparing necessary airport authorization letters.<br>Project Support: Provide critical administrative coordination for ongoing tenders and upcoming projects.<br><br>Perform additional duties as assigned by Management to support operational continuity.</p><p></p><p><strong>Requirements</strong></p><p>-Experience: 0–2 years of professional experience.<br>-Preferred Background: Prior experience as a Crewing Coordinator or Offshore Coordinator will be given first priority. Candidates with a background as an Account Manager, Projects Coordinator, or Documentation Coordinator are also highly suited to this role.<br>-Very good command of English (written and spoken).<br>-Strong skills in Microsoft Suite.</p><p></p>
<ul><li><p>Contribute to the implementation of established marketing plans and strategies.</p></li><li><p>Collaborate with all departments to develop marketing initiatives that enhance the success of activities and strengthen the organization’s presence.</p></li><li><p>Organize and attend marketing events and activities to increase brand awareness.</p></li><li><p>Plan advertising and promotional campaigns for products and services across a variety of digital and print media channels.</p></li><li><p>Follow up on all projects through completion and evaluate their success using various performance metrics.</p></li><li><p>Suggest and prepare content for marketing materials and oversee their publication.</p></li><li><p>Conduct market research and studies to identify available growth opportunities.</p></li><li><p>Analyze consumer behavior and identify customer needs and preferences.</p></li><li><p>Work with external agencies, suppliers, and vendors to implement marketing programs.</p></li><li><p>Provide recommendations and ideas that contribute to improving marketing and sales activities, achieving company objectives, and addressing feedback and suggestions from all stakeholders.</p></li><li><p>Submit periodic reports to the Marketing Supervisor and Marketing Manager.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Excellent command of the English language.</p></li><li><p>Marketing Diploma / Certificate is preferred.</p></li><li><p>Experience in events organizing is preferred.</p></li><li><p>Creativity and problem-solving skills.</p></li><li><p>Ability to multitask.</p></li><li><p>Time Management skills.</p></li><li><p>Good verbal \ written communication skills.</p></li><li><p>Good Stakeholder management skills.</p></li><li><p>Excellent computer skills Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).</p></li><li><p>2-5 years’ experience in same field.</p></li></ul><p></p>
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>
<p>What will you do? Organizing & leading the weekly credit meeting with the country Manager & Division Heads. Responsible for Releasing orders in respective to credit limits granted to customers. Handling any communication of Claims & Responding to client inquiries making sure they are rooted in the correct department to investigate & resolve. Identifying and escalating potential bad debts to management. Leading the daily, weekly & monthly catch meetings with customers & internal stakeholders by coordinating with Sales Team, Project managers to ensure the efficiency of collections. Analyzing & Matching invoices with the customer's Payment & Reviewing their Payment history. Following up with the customers for the collection of each month by sending SOA of & confirming the payment is done on time without any delay. In alignment with risk management, Blocking & Unlocking customers based on COA. Key focus on Over dues & follow-up on collection performance. Preparing the forecasted collections from the customers.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor of Business Administration or Management with a major in Finance, Accounting</li><li>4-6 relevant years of experience</li><li>English is mandatory & additional Languages are an asset (French is a plus)</li><li>Working Time flexibility in terms of counterparty country or segment time Zone</li></ul>
<p>Coordinate and follow up on daily site activities in accordance with the approved project schedule. Coordinate between site engineers, subcontractors, suppliers, and the project management team. Follow up on the progress of different trades and ensure proper sequencing of activities. Ensure that approved drawings, specifications, and relevant technical information are available to the site team. Coordinate material deliveries and ensure materials are available according to project requirements. Follow up with suppliers and subcontractors regarding deliveries, manpower, and work progress. Communicate technical and site-related issues to the appropriate engineer or project manager. Support the project team during testing, commissioning, snagging, and handover activities. Ensure that site activities are carried out in accordance with company procedures, project requirements, and safety standards.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in <em>Civil Engineering, Architectural Engineering, Construction Management, or a related field</em> is preferred.</li><li>2 5 years of experience in construction, fit-out, site coordination, or a similar role.</li><li>Previous experience in interior fit-out, commercial, residential, retail, or corporate projects is highly preferred.</li><li>Good understanding of construction site activities and project workflows.</li><li>Ability to read and understand architectural, civil, and MEP drawings.</li><li>Strong coordination and follow-up skills.</li><li>Good knowledge of construction materials and basic construction methods.</li><li>Proficiency in Microsoft Office, particularly <em>Excel and Word</em>.</li><li>Social Insurance</li></ul>
<p>The E-commerce Manager is responsible for managing and optimizing the company s online sales channels. This role focuses on driving online revenue, improving the customer shopping experience, and managing digital marketing and product listings across e-commerce platforms. Responsibilities Manage and maintain the company s e-commerce website and online marketplaces. Upload and update product listings, descriptions, images, and pricing. Monitor website performance, traffic, and sales metrics. Develop and implement strategies to increase online sales and conversion rates. Plan and execute digital marketing campaigns across platforms such as Google, Meta Platforms (Facebook & Instagram), and TikTok. Coordinate with logistics and warehouse teams to ensure timely order fulfillment. Analyze customer behavior and sales data to identify trends and opportunities. Manage promotions, discounts, and seasonal campaigns. Ensure the website is user-friendly and optimized for mobile and desktop. Collaborate with design and marketing teams to improve product presentation.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor s degree in Hospitality, Marketing, Business, or a related field. Experience: 5 7 years Bachelor s degree in Hospitality, Marketing, Business, or a related field. 5 7years of experience in e-commerce, digital marketing, or revenue management in the hospitality industry. Digital marketing for hospitality Website and booking engine management Revenue optimization and pricing strategy Data analysis and reporting Communication and project management</p>
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<p>We are currently seeking for passionate and dynamic guest focused Learning and Development professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.<br><br>As a Learning & Development Manager you are responsible for managing the hotel’s training function in order to promote the desired work culture. The role involves developing and conducting training courses as well as facilitating training workshops based on operational requirements and will include key responsibilities such as:<br><br>• Assess current and future training and development needs for the hotel, deliver a variety of professional quality training and development programs and evaluate the effectiveness of training delivery by managers and supervisors<br>• Conduct an ‘Colleague Development Needs’ analysis and prepare an Annual Learning and Development Plan and budget accordingly<br>• Provide professional internal consulting and conduct off job training sessions as necessary that creates measurable performance solutions and long-term growth and development for all colleagues.<br>• Pro-actively shape a service-oriented culture within the operation by measuring and monitoring guest feedback and establishing effective means of communicating this to the management and other colleagues.<br>• Assist in the selection of Departmental Trainers, then train and develop them through ongoing workshops and monthly meetings</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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Bachelor's degree / higher diploma </div>
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