office manager Jobs - Cairo Egypt

About UsStarted in 1988 in France, our journey began in 1997 under the umbrella of LC Waikiki Mağazacılık Hizmetleri Ticaret A.Ş. as a Turkish brand.<br>With over 1300 stores around the world and a strong presence in 59 countries, we continue to grow by adopting the philosophy of “Everyone's Right to Dress Well," which excites us every day.<br>Today, we are the leading retail company with 6,000 employees in our head offices and more than 60,000 employees in Turkey and abroad, and a turnover of 4.4 billion dollars.<br>Qualifications Bachelor's degrees in the related fields Minimum 3 years of related work experience Fluent spoken & written English is a must Proficiency with Microsoft Office (Excel, Word, Power Point) Having a disciplined approach to process controls Good communication skills with internal and external customers Proactive, dynamic, and self-motivated Responsibilities In order to ensure supplier compliance with the institution's health, safety, and social standards; to carry out field inspections and follow up on corrective action practices that need to be taken according to the results of the inspection; to support social sustainability projects; to manage and develop the follow-up processes of license applications and inspections; and to focus on accountability by achieving KPI targets. Follows the bidding process of the audits to be carried out by the third-party audit firm before the audit. Supports the Corporate Academy Department in the preparation and delivery of LC Waikiki Social Compliance Trainings. Monitors the Social Sustainability Management KPI data periodically and annually and shares it with the department manager. Inspects companies for pre-approval for urgent production and shares them with the relevant parties. When necessary, LC Waikiki holds a warning meeting with suppliers who have been audited in the Social Compliance system and received warnings. Conducts the necessary field inspections in each operational region according to LC Waikiki Social Compliance standards. Plans, conducts, and reports audits according to suppliers' periodic audit dates.

<p><h4>About us</h4> <p>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.</p> <h4>Duties and responsibilities</h4> <p>The Nuclear and Radiation Safety Manager is responsible for leading the Nuclear and Radiation Safety function. This role organizes and leads Worley Nuclear and Radiation Safety function to help the Customer ensure the project is effectively and technically developed to meet the contract and standards requirements, local and international codes, timeline and budget during all project phases – design, installation, testing and commissioning.</p> <ul> <li><strong>Nuclear safety case & safety assessments</strong> - Review safety cases to demonstrate compliance with nuclear safety principles throughout design, construction, and commissioning. Assess deterministic and probabilistic safety analyses (e.g., PSA Level 1 and Level 2).</li> <li><strong>Design changes & impact on nuclear safety</strong> - Evaluate design changes/modifications and configuration changes that impact nuclear and radiation safety and advise the Customer for approval/rejection.</li> <li><strong>Safety-related systems in commissioning & testing</strong> - Oversee and review commissioning tests of safety-critical systems results. Evaluate test results to confirm compliance with design and licensing requirements.</li> <li><strong>Radiation protection & ALARA implementation</strong> - Ensure that radiation protection measures align with IAEA GSR Part 3 and national regulatory standards.</li> <li><strong>Safety management system & organizational readiness</strong> – Support in the elaboration and assess the Owner/Operator’s organization and management system in relation to nuclear safety.</li> <li><strong>Emergency preparedness & severe accident management</strong> - Assess and review severe accident management guidelines and emergency preparedness programs.</li> <li>Member of the consultant operational readiness team that develops and supports implementing the Customer's operation readiness plan.</li> <li>Responsible for providing the necessary technical support and input to the Worley Project Manager and team.</li> <li>Establishes Worley Nuclear and Radiation Safety resource requirements and ensures the necessary resources for the project.</li> <li>Ensures Worley nuclear and radiation safety systems and procedures are developed and rolled out for the project and work is performed in accordance with Worley internal processes and procedures.</li> </ul> <h4>Experience and qualifications</h4> <ul> <li>Bachelor’s degree or higher in Engineering or Radiation Protection is a must.</li> <li>10+ years of experience in nuclear and radiation safety on large scale projects and management of multi-cultural teams.</li> <li>Certification in Nuclear Safety, Radiation Protection, or Reactor Licensing is a plus. Deep understanding of IAEA, WANO, or national nuclear safety regulatory frameworks.</li> <li>Background in nuclear safety assessments, licensing, and operational readiness reviews.</li> <li>Direct involvement in pre-commissioning, commissioning, and operational readiness reviews of a nuclear power plant.</li> <li>Deep understanding of deterministic and probabilistic safety analysis and IAEA safety standards (SSR-2/1, SSR-2/2, GSR Part 4).</li> <li>Reactor physics, core safety, and radiation monitoring.</li> <li>ALARA implementation and dose management.</li> <li>Strong analytical and problem-solving skills in safety assessment and risk evaluation.</li> <li>Ability to interpret complex safety-related test results and commissioning data.</li> <li>Excellent communication skills for regulatory engagement, technical presentations, and coordination with stakeholders.</li> <li>Leadership ability to promote a robust nuclear safety culture within the project and Client teams.</li> <li>Prior involvement in IAEA Operational Readiness Reviews (ORR) or WANO Pre-Startup Peer Reviews.</li> <li>Familiarity with digital tools for safety management and risk assessment.</li> </ul> <h4>Moving forward together</h4> <p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p> <p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p> <p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p></p><p></p>

<p>The overall scope of the job includes serving food and beverages to guests in the assigned outlet, and providing a courteous, professional, efficient, and flexible service consistent with the standards of the hotel and in line with Kempinski s DNA values in order to encourage sales and maximize guest satisfaction.</p><p>The job of Restaurant Hostess is executed satisfactorily when:</p><ul><li>All rules &amp; regulations are strictly adhered to within the hotel including the hotel s policy on fire and safety as well as hygiene regulations including HACCP.</li><li>The service team is well managed, having delegated the appropriate tasks to the team members.</li><li>A High quality of product and service is maintained in the outlet.</li><li>The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times.</li></ul><p>Responsible to Assistant Restaurant Manager / Restaurant Manager</p><ul><li>Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and name tag at all times according to the hotel's dress code &amp; Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.</li><li>A courteous, professional, and efficient service is provided at all times.</li><li>All duties and tasks are performed as per the tasks required at the outlet.</li><li>Be knowledgeable of all services and products offered by the hotel.</li><li>Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.</li><li>Have the knowledge and understanding to explain and perform up-selling all items offered by the department assigned as well as offering alternatives.</li><li>Monitor operating supplies, and equipment and reduce spoilage and wastage successfully.</li><li>Ensure that the place of work and surrounding area is kept clean and organized at all times.</li><li>Successfully perform opening and closing procedures established for the assigned outlet</li><li>Handle guest inquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.</li><li>Report guest complaints immediately to the supervisors and ensure follow-up is performed with the guest.</li><li>Be knowledgeable about operating the existing POS system based on the trained responsibility level assigned in the department.</li><li>Understand and strictly adhere to the rules &amp; regulations established in the hotel s policy manual and the hotel s policy on fire, hygiene, health &amp; safety.</li><li>Maintain a good rapport and work relations with staff in the assigned department and within the hotel.</li><li>Attend and contribute to all staff meetings, departmental training, and hotel-initiated training scheduled.</li><li>Undertake reasonable tasks and secondary duties as assigned by the Department Head.</li><li>Respond to any changes in the department as dictated by the hotel management.</li><li>Assist in carrying out scheduled inventories of products and operating equipment.</li><li>Perform any other assigned reasonable duties and responsibilities as assigned.</li><li>Project at all times a positive and motivated attitude and exercise self-control.</li><li>Maintain and update the restaurant's guest history.</li><li>Maintain a legible and up-to-date reservation book.</li><li>Maintain and coordinate the printing of the respective restaurant menus.</li><li>Maintain excellent communication with all related departments i.e Guest Services and Concierge departments Restaurant Reservations All other F&amp;B outlets, In-Room dining, and Banquet Service</li><li>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</li></ul><p>Ability to work and communicate in a multinational environment</p><ul><li>Local language excellent oral and written skills.</li><li>English excellent oral and written skills.</li><li>Additional language beneficial.</li></ul><p>Competencies:</p><ul><li>Ability to work as part of a team, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.</li><li>Excellent written and verbal communication skills.</li><li>Excellent organizational and time management skills.</li><li>Applies a professional, confidential and ethical approach at all times.</li><li>Works in a safe, prudent and organized manner.</li></ul><p>TECHNICAL COMPETENCIES:</p><ul><li>Computer literacy adapted to the field of training: Ability to operate computer and office equipment.</li><li>Proficiency in Excel and Word is beneficial.</li></ul><p><strong>Desired Candidate Profile</strong></p>To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:<br>Passionate for Food &amp; Beverage<br>People Oriented<br>Passionate for European luxury<br>Entrepreneurial<br>Straightforward<br>Sense of responsibility<br>Team player<br>Analytical thinker<br>Flexible and reliable<br>Tolerant and open minded<br>Works well under pressure<br>EXPERIENCE:<br>To fill the position, the following is required:<br>Experience in an F&amp;B service role.

<p>Are you a dynamic leader with a passion for perfecting the customer journey? Do you thrive in fast-paced environments, orchestrating seamless operations and empowering high-performing teams? Then prepare to seize an extraordinary opportunity! We are actively seeking a <strong>Customer Delivery Manager</strong> to join our robust team in <strong>Cairo, Egypt</strong>. This is your chance to make a profound impact, driving excellence in logistics and ensuring every customer interaction is a triumph.</p><p><strong>Overview: Elevate the Delivery Experience</strong></p><p>As our Customer Delivery Manager, you will be at the heart of our logistics and supply chain operations, directly influencing customer loyalty and operational efficiency. This vital, on-site role demands a visionary who can lead, optimize, and innovate, transforming challenges into opportunities for growth and superior service delivery.</p><p><strong>Key Responsibilities: Orchestrate Success</strong></p><ul><li><strong>Lead and Inspire:</strong> Recruit, train, and mentor a dedicated team of delivery professionals, fostering a culture of excellence, accountability, and continuous improvement.</li><li><strong>Optimize Logistics Operations:</strong> Oversee and streamline all aspects of the delivery process, from dispatch to final mile, ensuring maximum efficiency and cost-effectiveness.</li><li><strong>Champion Customer Satisfaction:</strong> Implement strategies to consistently meet and exceed customer expectations, proactively resolving issues and gathering feedback to enhance service quality.</li><li><strong>Drive Quality Assurance:</strong> Establish and enforce stringent quality control measures for all deliveries, maintaining high standards for accuracy, safety, and product integrity.</li><li><strong>Master Time Scheduling:</strong> Develop and manage precise delivery schedules, leveraging advanced tools and methodologies to ensure timely and reliable service.</li><li><strong>Strategic Planning:</strong> Contribute to the development and execution of long-term operational strategies, identifying areas for improvement and technological integration within the supply chain.</li><li><strong>Performance Management:</strong> Monitor key performance indicators (KPIs), analyze data, and report on operational efficiency, delivery performance, and customer feedback.</li></ul><p><strong>Skills & Technologies: Your Toolkit for Triumph</strong></p><p>To excel in this role, you will bring a powerful blend of leadership acumen and operational expertise, including:</p><ul><li><strong>Logistics Operations</strong> mastery</li><li>Exceptional <strong>People Management</strong> and team leadership capabilities</li><li>A relentless focus on achieving superior <strong>Customer Satisfaction</strong></li><li>Proven experience in <strong>Quality Assurance</strong> methodologies</li><li>Expertise in efficient <strong>Time Scheduling</strong> and route optimization</li><li>Strong command of <strong>Supply Chain Management</strong> principles</li><li>A data-driven approach to <strong>Performance Metrics</strong> and reporting</li><li>Outstanding <strong>Stakeholder Communication</strong> skills</li><li>A proactive mindset for <strong>Problem-Solving</strong></li><li>A commitment to <strong>Process Improvement</strong> and innovation</li></ul><p><strong>Growth Opportunities: Chart Your Career Ascent</strong></p><p>We are deeply invested in your professional journey. This role offers significant pathways for career advancement within our expanding logistics and supply chain network, providing opportunities to take on larger projects, lead new initiatives, and further hone your managerial expertise.</p><p><strong>Team & Culture: Join a Winning Collective</strong></p><p>You will be an integral part of a vibrant, collaborative, and results-oriented team that values innovation, dedication, and a shared commitment to customer success. We foster an environment where your ideas are heard, and your contributions are celebrated, all within a supportive and dynamic workplace in the heart of Cairo.</p><p><strong>Impact: Be the Architect of Excellence</strong></p><p>Your leadership will directly impact our operational efficiency, customer loyalty, and ultimately, our market position. You will be instrumental in shaping our delivery infrastructure, driving continuous improvement, and ensuring that every package arrives not just on time, but with an unparalleled standard of quality and service. Join us and help define the future of customer delivery!</p><p><strong>Requirements</strong></p><ul><li><strong>Experience That Excites:</strong> Possess an impressive <strong>5-10 years of progressive experience</strong> in logistics, supply chain, or a related operational management field, demonstrating a robust track record of success.</li><li><strong>Managerial Prowess:</strong> Proven experience in a <strong>Managerial</strong> role, with a strong emphasis on leading and developing high-performing teams.</li><li><strong>Essential Skillset:</strong> A master of <strong>Logistics Operations</strong>, exceptional in <strong>People Management</strong>, relentless in pursuing <strong>Customer Satisfaction</strong>, rigorous in <strong>Quality Assurance</strong>, and precise in <strong>Time Scheduling</strong>.</li><li><strong>Strategic Thinker:</strong> Demonstrated ability to apply strategic thinking to <strong>Supply Chain Management</strong>, <strong>Route Optimization</strong>, and <strong>Process Improvement</strong>.</li><li><strong>Analytical Acumen:</strong> Proficient in utilizing <strong>Performance Metrics</strong> and data analysis to drive informed decisions and achieve operational excellence.</li><li><strong>Communication Champion:</strong> Excellent <strong>Stakeholder Communication</strong> and <strong>Problem-Solving</strong> skills, with a knack for fostering collaborative environments.</li><li><strong>Educational Foundation:</strong> While specific degrees are not mandated, a strong educational background in Logistics, Supply Chain Management, Business Administration, or a related field is highly advantageous, or equivalent practical experience.</li></ul>

Role Objectives: To ensure a reliable, cost-effective, and year-round supply of high-quality fresh produce by developing strategic sourcing partnerships, managing supplier performance, mitigating supply risks, and securing inbound volumes that support the domestic B2B and export business. <br>Roles & Responsibilities: ● Build and manage Breadfast's contract farmer and third-party supplier network: Identify, evaluate, contract, and maintain relationships with vetted growers across key producing regions, ensuring alignment with the A&E crop calendar. ● Negotiate and manage seasonal supply contracts: Define and secure volume commitments, grade specifications, pricing mechanisms, and delivery windows. ● Execute spot procurement: Step in when contract supply falls short of demand commitments; maintain a qualified backup supplier list and closely monitor market availability at all times. ● Monitor crop volumes and progress: Track harvest progress, volume forecasts, and projected yield gaps on a rolling basis; provide the A&E Planning & Operations team with availability updates during the season. ● Flag supply risks early: Proactively report risks, such as weather events, farmer contract breaches, pest outbreaks, or price spikes, to the BU Head and A&E P&O team with sufficient lead time to activate mitigation. ● Track commodity pricing benchmarks: Monitor Egypt and global market pricing (Cairo wholesale indices, EU import prices, seasonal price curves, and competitor sourcing activity) and prepare monthly market intelligence reports. ● Support global certifications: work alongside the Agriculture Senior Manager to ensure contract farmers are progressing toward pre-certification requirements, maintaining the compliance status tracker for the farmer register. ● Coordinate inbound logistics: Manage produce transport from the farm gate to the warehouse, overseeing the handoff and quality checks at receipt. Required Education, Knowledge, And Skills: Sourcing Lead ● 5+ years in fresh produce procurement, contract farming management, or commodity trading, ideally at an Egyptian exporter ● Strong farmer network in key growing regions (Delta, Nubaria, Fayoum, Wadi El Natroun - Upper Egypt) is a key differentiator ● Understanding of seasonal price dynamics and commodity risk in Egyptian fresh produce markets ● Arabic essential; English for export-grade specification writing ● Comfortable operating in an early-stage business unit: proactively building processes and infrastructure from scratch.

Responsibilities:Translate approved product requirements and priorities into clear and actionable user stories, tasks, and acceptance criteria. Maintain and organize the product backlog based on priorities and direction provided by the Tech-Lead or CEO. Ensure backlog items are clearly defined, documented, and ready for development. Work closely with the CEO and Tech Lead to clarify requirements, scope, dependencies, and technical considerations. Break down product requirements into manageable user stories and development tasks. Facilitate Agile ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives. Support the development team in achieving sprint objectives by clarifying requirements and coordinating with relevant stakeholders. Identify and communicate blockers, dependencies, and risks that may affect delivery. Manage sprint workflows, task boards, and product-related documentation in Click Up. Ensure completed work meets the agreed requirements and acceptance criteria. Coordinate with relevant departments to gather clarifications, feedback, and information required for development. Maintain clear and up-to-date documentation for features, requirements, workflows, and delivery decisions. Monitor sprint progress and provide regular updates on delivery status, blockers, and outstanding items. Support the Tech-Lead in collecting feedback and identifying improvements based on development and user feedback. Use relevant Agile delivery metrics to monitor sprint performance, delivery progress, and team workflow. Carry out any other reasonable duties assigned by the Line Manager or CEO in line with business needs. Qualifications and Experience: 2–3+ years of experience in a Product Owner, Business Analyst, Project Coordinator, or similar product delivery role. Strong understanding of Agile and Scrum methodologies. Proven experience in backlog management, user story writing, and acceptance criteria. Experience working closely with software development and engineering teams. Strong ability to translate business and product requirements into clear and actionable development tasks. Experience working with distributed or remote development teams. Familiarity with Agile project management tools such as Click Up, Jira, or similar platforms. Strong organizational and documentation skills. Excellent communication and stakeholder coordination skills. Strong attention to detail and ability to manage multiple priorities.

Purpose of the Role<br>We are seeking an experienced and highly skilled Senior Software Quality Control Engineer to lead quality assurance efforts and ensure the reliability, performance, and quality of our software products within an Agile/Scrum environment. The Senior QC Engineer will drive testing strategies, mentor junior QC team members, actively participate in sprint ceremonies, and collaborate with cross- functional teams to enforce quality standards throughout the software development lifecycle (SDLC).<br>Required Qualifications<br>Bachelor’s degree in computer science, Software Engineering, Information Technology, or a related field.5+ years of experience in Software Quality Control or Quality Assurance, with at least 2 years in a senior or lead role. Strong understanding of Agile methodology and Scrum framework (sprint cycles, ceremonies, artifacts, and roles). Proven experience leading QC efforts within Scrum teams and driving quality across multiple projects. Expert-level proficiency in test management and defect tracking tools (Azure Dev Ops, Jira, or similar). Strong experience with manual testing techniques (black-box, white-box, boundary value, equivalence partitioning, decision tables). Proficiency in API testing tools (Postman, Swagger, or similar). Deep understanding of the Software Development Lifecycle (SDLC) and Software Testing Lifecycle (STLC). Experience with test automation tools and frameworks (Selenium, Cypress, Playwright, or similar). Familiarity with CI/CD pipelines and Dev Ops practices. Strong analytical thinking, leadership skills, attention to detail, and problem-solving abilities. Excellent communication skills in English (written and verbal) with the ability to present quality reports to stakeholders. Experience in mentoring and coaching junior team members. Familiar with different AI models, able to utilize them wisely for productivity increasing.<br>Preferred Skills<br>ISTQB Advanced Level certification (Test Analyst or Test Manager). Certified Scrum Professional (CSP) or SAFe certification. Experience with performance testing tools (JMeter, K6, Gatling, or similar). Experience with security testing fundamentals (OWASP Top 10). Knowledge of version control systems (Git) and branching strategies. Experience with database testing and SQL queries. Familiarity with containerization (Docker) and cloud platforms (Azure, AWS). Languages English-Professional (written and spoken). Arabic

<p>In line with the targets, standards and instructions determined by the General Manager, hotel management and Security Manager ensure security and safety across the facility, keep the related records and develop him/herself. Fully perform other duties assigned by the Security Supervisor and other seniors. Ensure the life and property safety of people is his/her area of duty. Greet guests, provide information and guidance to them and bid them farewell. Organise human and vehicle traffic and contribute to the communication between the facility and individuals. Keep watch and remain vigilant at all times during the day and night, gather information and submit it to the respective persons. Carry out initial response to important incidents such as fires, sabotages, injuries, and fights and report the incident to the respective persons. Be respectful, moderate and polite to managers, seniors and colleagues. Pass on all relevant information to the next security officer on shift. Inform the Security Supervisor of all developments and events that take place in his/her area of responsibility. Is familiar with the procedures to catch and detain criminals. Ensure that all devices and equipment such as walkie-talkies, detectors, telephones etc. are maintained well, clean, charged and operating. Immediately inform his/her supervisor in the event of any bomb or suspicious package call and ensure security around the area where the bomb or suspicious package call has been made. Take part in the Emergency Response Teams. Ensure that the shift area is kept in a clean, orderly and neat manner. Pay attention to keeping logs and records in a proper and accurate manner and control the signatures. Monitor the entry and exit of furniture and equipment (inventory) that need to be removed from the facility for maintenance and repairs and file their records. Protect the hotel s guests from any external factors that may cause inconvenience. Gather information and pass such information on to seniors rather than disclose information to third parties. When writing an incident report, ensure that the report includes information about the person(s) who committed the act, its location, time, how the incident developed and its consequences. Ensure that employees entering into and exiting from the facility use their ID cards, identify and report to his/her supervisor employees that do not use their ID card to enter or exit, and monitor the situation accordingly. Control the units around the facility and report any suspicious persons or vehicles to his/her supervisor. Use the communication tools (walkie-talkie, telephone) for their proper purpose while on duty. Fully comply with the rules concerning shift changes and ensure that no problems occur. Ensure the security around the areas where explosive and combustible agents for entertainment purposes will be used. Make use of all opportunities for self-development. Eliminate any problems and shortcomings in inspections and controls and report any needs. Make every effort to be the best. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a high school diploma.</p><p>Experience: At least 2 years of work experience in the related field. Experience in the industry is an asset.</p><p>Foreign Language: Not required.</p><p>Courses and Training: Prior attendance in courses and seminars in the related field.</p><p>Computer Literacy: Not required.</p><p>Skills: Expected to use basic tools and equipment related to the job. Expected to perform simple, specific and standard tasks that are generally repetitive</p>

<p>In line with the targets, standards and instructions determined by the General Manager, hotel management and Security Manager ensure security and safety across the facility, keep the related records and develop him/herself. Fully perform other duties assigned by the Security Supervisor and other seniors. Ensure the life and property safety of people is his/her area of duty. Greet guests, provide information and guidance to them and bid them farewell. Organise human and vehicle traffic and contribute to the communication between the facility and individuals. Keep watch and remain vigilant at all times during the day and night, gather information and submit it to the respective persons. Carry out initial response to important incidents such as fires, sabotages, injuries, and fights and report the incident to the respective persons. Be respectful, moderate and polite to managers, seniors and colleagues. Pass on all relevant information to the next security officer on shift. Inform the Security Supervisor of all developments and events that take place in his/her area of responsibility. Is familiar with the procedures to catch and detain criminals. Ensure that all devices and equipment such as walkie-talkies, detectors, telephones etc. are maintained well, clean, charged and operating. Immediately inform his/her supervisor in the event of any bomb or suspicious package call and ensure security around the area where the bomb or suspicious package call has been made. Take part in the Emergency Response Teams. Ensure that the shift area is kept in a clean, orderly and neat manner. Pay attention to keeping logs and records in a proper and accurate manner and control the signatures. Monitor the entry and exit of furniture and equipment (inventory) that need to be removed from the facility for maintenance and repairs and file their records. Protect the hotel s guests from any external factors that may cause inconvenience. Gather information and pass such information on to seniors rather than disclose information to third parties. When writing an incident report, ensure that the report includes information about the person(s) who committed the act, its location, time, how the incident developed and its consequences. Ensure that employees entering into and exiting from the facility use their ID cards, identify and report to his/her supervisor employees that do not use their ID card to enter or exit, and monitor the situation accordingly. Control the units around the facility and report any suspicious persons or vehicles to his/her supervisor. Use the communication tools (walkie-talkie, telephone) for their proper purpose while on duty. Fully comply with the rules concerning shift changes and ensure that no problems occur. Ensure the security around the areas where explosive and combustible agents for entertainment purposes will be used. Make use of all opportunities for self-development. Eliminate any problems and shortcomings in inspections and controls and report any needs. Make every effort to be the best. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a high school diploma. Experience: At least 2 years of work experience in the related field. Experience in the industry is an asset. Foreign Language: Not required. Courses and Training: Prior attendance in courses and seminars in the related field. Computer Literacy: Not required. Skills: Expected to use basic tools and equipment related to the job. Expected to perform simple, specific and standard tasks that are generally repetitive</p>

Senior Media Buyer (Real Estate Specialist) Company: Afnan Developments Location: Sheikh Zayed, Giza, Egypt Job Type: Full-time (On-site)<br>About the Role:Afnan Developments is seeking a results-driven, highly analytical Senior Media Buyer with proven expertise in the real estate sector. Based in our Sheikh Zayed office, the ideal candidate will be responsible for planning, executing, and optimizing high-performing performance marketing campaigns to generate qualified, high-intent leads across our residential and commercial projects.<br>Key Responsibilities:Campaign Strategy & Execution: Plan and manage end-to-end paid ad campaigns on Meta (Facebook & Instagram), Google Ads, and Tik Tok. Lead Quality & Optimization: Continuously optimize campaigns to improve lead quality, minimize Cost Per Lead (CPL), and drive higher contact/conversion rates for the sales team. Funnel & Tracking Management: Set up and maintain advanced tracking frameworks, including Meta Pixel, Conversions API (CAPI), Google Tag Manager, and GA4. A/B Testing: Regularly test ad creatives, copy angles, landing pages, and lead forms to maximize ROI. Sales Alignment: Work closely with the sales management team to gather daily feedback on lead quality and adjust targeting accordingly. Performance Reporting: Monitor and report key metrics (CPL, CPQL, ROAS, Conversion Rates) on a weekly and monthly basis. Requirements:Minimum 3+ years of hands-on Media Buying experience exclusively within the Real Estate market (Egyptian market experience is required; West Cairo / Sheikh Zayed & Zayed Extension market awareness is a strong plus). Proven track record of managing substantial advertising budgets with demonstrable ROI. Deep understanding of real estate buyer personas, custom audiences, and lookalike targeting. Mastery of Google Search Ads, Meta Lead Generation (Instant Forms & Landing Pages), and Retargeting strategies. Strong analytical mindset with the ability to interpret data and make data-driven decisions quickly. How to Apply:If you have a strong background in real estate performance marketing and a proven portfolio of successful campaigns, we’d love to hear from you!<br>???? Send your CV and a brief Case Study/Portfolio to: ???? Whats App: 01103310923 [] (Please use "Senior Media Buyer - Sheikh Zayed" as the subject line)

Location: Masr El Gedida (on-site, full-time)<br>Years of experience: +2 years as Business developer <br>Required industries: Events, BTL, Advertising & Branding.<br><br>We are looking for an ambitious professional who can build long-term relationships with new clients while ensuring an exceptional customer experience throughout the client journey.<br><br>Key Responsibilities<br><br>Business Development<br><br>- Identify and approach new B2B clients.<br>- Build and maintain a qualified sales pipeline.<br>- Arrange and conduct client meetings and presentations.<br>- Introduce services professionally.<br>- Understand client needs, objectives, budget, and timeline.<br>- Qualify leads before moving them to the Account Management team.<br><br>Client Handover<br><br>- Ensure a smooth handover to the Account Manager after project confirmation.<br>- Transfer all project information accurately.<br>- Participate in the kickoff meeting when needed.<br><br>Client Success<br><br>- Conduct weekly follow-up calls with newly acquired clients.<br>- Visit key clients regularly to strengthen relationships.<br>- Monitor major projects from a strategic perspective.<br>- Collect customer feedback after project completion.<br>- Ensure high client satisfaction throughout the customer journey.<br><br>Business Growth<br><br>- Identify Upselling opportunities.<br>- Identify Cross-selling opportunities.<br>- Expand business within existing client organizations.<br>- Build relationships with additional departments and brands inside client companies.<br><br>CRM & Reporting<br><br>- Update CRM with all meetings, opportunities, and client activities.<br>- Prepare weekly pipeline reports.<br>- Track sales opportunities until closure.<br><br>KPIs<br><br>- Number of qualified new leads.<br>- Number of client meetings.<br>- Number of new accounts opened.<br>- Total value of new business.<br>- Sales conversion rate.<br>- Pipeline value.<br>- Client satisfaction score.<br>- Customer retention rate.<br>- Number of Upselling opportunities.<br>- Number of Cross-selling opportunities.<br>- Monthly client visits completed.<br><br>Qualifications<br><br>- more than 2 years of experience in Business Development, Account Management, or B2B Sales.<br>- Experience in Advertising, BTL, Events, Printing, or Branding is highly preferred.<br>- Excellent presentation and communication skills.<br>- Strong negotiation skills.<br>- Ability to build long-term business relationships.<br>- Strong business acumen.<br>- Excellent English language skills.<br>- Proficiency in Microsoft Office and CRM systems.<br><br>Personal Skills<br><br>- Professional appearance.<br>- Self-motivated.<br>- Result-oriented.<br>- Excellent listener.<br>- Strong follow-up skills.<br>- High level of ownership.<br>- Customer-centric mindset.<br>- Team player.<br>- Time management skills.<br>- Problem-solving ability.

Company Description Intellinex is a technology-driven solutions company focused on building intelligent systems that support sustainable business growth. The company helps organizations in Saudi Arabia and Egypt modernize operations, improve efficiency, and make data-informed decisions through scalable digital solutions. Intellinex delivers end-to-end software services, including ERP and CRM systems, custom software, web and mobile applications, system integration, and business automation. With secure, future-ready, and tailored implementations, Intellinex aligns technology with each client’s specific goals and market needs. The team empowers startups and established enterprises to operate smarter, move faster, and scale with confidence.<br>Role Description This is a full-time, on-site role for a Media Buyer / Google Ads Specialist based in Al Khobar. The person in this role will plan, execute, and optimize paid media campaigns, with a strong focus on Google Ads and other digital advertising platforms. Day-to-day responsibilities include conducting audience and keyword research, setting up campaigns, managing budgets and bids, monitoring performance, and adjusting strategies to maximize ROI. The role also involves collaborating with internal teams to align media plans with business objectives, preparing performance reports, and presenting insights and recommendations. The specialist will ensure campaigns adhere to platform policies and brand guidelines while continuously testing and refining creatives, targeting, and bidding strategies.<br>Qualifications<br> Demonstrated proficiency in media planning and media buying for digital channels, especially Google Ads. Strong analytical skills for interpreting campaign data, conversion metrics, and ROI to inform optimization decisions. Experience developing media strategy aligned with marketing and business objectives. Effective communication skills for collaborating with cross-functional teams and presenting performance reports. Hands-on experience with Google Ads Manager, Google Analytics, and other relevant ad platforms or tracking tools. Ability to manage multiple campaigns and budgets concurrently in a fast-paced environment. Knowledge of performance marketing, PPC, and basic SEO/SEM principles is beneficial. Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent practical experience. Previous experience in an agency or tech solutions environment and familiarity with regional markets in Saudi Arabia or Egypt is a plus.

<p>In line with the targets, standards and instructions determined by the General Manager, hotel management and Security Manager ensure security and safety across the facility, keep the related records and develop him/herself. Fully perform other duties assigned by the Security Supervisor and other seniors. Ensure the life and property safety of people is his/her area of duty. Greet guests, provide information and guidance to them and bid them farewell. Organise human and vehicle traffic and contribute to the communication between the facility and individuals. Keep watch and remain vigilant at all times during the day and night, gather information and submit it to the respective persons. Carry out initial response to important incidents such as fires, sabotages, injuries, and fights and report the incident to the respective persons. Be respectful, moderate and polite to managers, seniors and colleagues. Pass on all relevant information to the next security officer on shift. Inform the Security Supervisor of all developments and events that take place in his/her area of responsibility. Is familiar with the procedures to catch and detain criminals. Ensure that all devices and equipment such as walkie-talkies, detectors, telephones etc. are maintained well, clean, charged and operating. Immediately inform his/her supervisor in the event of any bomb or suspicious package call and ensure security around the area where the bomb or suspicious package call has been made. Take part in the Emergency Response Teams. Ensure that the shift area is kept in a clean, orderly and neat manner. Pay attention to keeping logs and records in a proper and accurate manner and control the signatures. Monitor the entry and exit of furniture and equipment (inventory) that need to be removed from the facility for maintenance and repairs and file their records. Protect the hotel s guests from any external factors that may cause inconvenience. Gather information and pass such information on to seniors rather than disclose information to third parties. When writing an incident report, ensure that the report includes information about the person(s) who committed the act, its location, time, how the incident developed and its consequences. Ensure that employees entering into and exiting from the facility use their ID cards, identify and report to his/her supervisor employees that do not use their ID card to enter or exit, and monitor the situation accordingly. Control the units around the facility and report any suspicious persons or vehicles to his/her supervisor. Use the communication tools (walkie-talkie, telephone) for their proper purpose while on duty. Fully comply with the rules concerning shift changes and ensure that no problems occur. Ensure the security around the areas where explosive and combustible agents for entertainment purposes will be used. Make use of all opportunities for self-development. Eliminate any problems and shortcomings in inspections and controls and report any needs. Make every effort to be the best. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a high school diploma. Experience: At least 2 years of work experience in the related field. Experience in the industry is an asset. Foreign Language: Not required. Courses and Training: Prior attendance in courses and seminars in the related field. Computer Literacy: Not required. Skills: Expected to use basic tools and equipment related to the job. Expected to perform simple, specific and standard tasks that are generally repetitive</p>

<p><h4>Company description</h4> <p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p> <p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p> <p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh.</p> <h4>Job description</h4> <p>Ensure security and safety across the facility in line with the targets, standards, and instructions set by the General Manager, hotel management, and the Security Manager. Keep related records and work on self-development.</p> <p>Fully perform all duties assigned by the Security Supervisor and senior staff.</p> <p>Ensure the safety of life and property within the assigned area of responsibility.</p> <p>Greet guests, provide information and guidance, and bid them farewell.</p> <p>Organize human and vehicle traffic and support communication between the facility and individuals.</p> <p>Maintain constant vigilance day and night, gather relevant information, and submit it to the appropriate persons.</p> <p>Provide initial response to incidents such as fires, sabotage, injuries, and fights, and report them to the relevant persons.</p> <p>Be respectful, moderate, and polite toward managers, seniors, and colleagues.</p> <p>Pass all relevant information to the next security officer during shift handover.</p> <p>Inform the Security Supervisor of all developments and events that occur within the area of responsibility.</p> <p>Be familiar with the procedures for catching and detaining criminals.</p> <p>Ensure that all devices and equipment, such as walkie-talkies, detectors, and telephones, are well-maintained, clean, charged, and operating properly.</p> <p>Immediately inform the supervisor of any bomb threat or suspicious package and secure the surrounding area.</p> <p>Take part in the Emergency Response Teams.</p> <p>Ensure that the shift area is kept clean, orderly, and neat.</p> <p>Keep logs and records properly and accurately, and verify signatures.</p> <p>Monitor the entry and exit of furniture and equipment being removed for maintenance or repair, and record these movements.</p> <p>Protect hotel guests from any external factors that may cause inconvenience.</p> <p>Gather information and share it with senior staff rather than disclosing it to third parties.</p> <p>When writing an incident report, include detailed information about the individuals involved, the location, time, how the incident developed, and its consequences.</p> <p>Ensure that employees entering or leaving the facility use their ID cards. Identify and report those who do not comply, and monitor the situation.</p> <p>Inspect the surrounding units and report any suspicious persons or vehicles to the supervisor.</p> <p>Use communication tools (walkie-talkies, telephones) correctly and for their intended purpose.</p> <p>Comply fully with shift-change rules and ensure a smooth transition with no issues.</p> <p>Ensure security in areas where explosive or combustible materials are used for entertainment purposes.</p> <p>Take advantage of all opportunities for self-development. Correct deficiencies identified during inspections, report needs, and strive for continuous improvement.</p> <p>Recognize that activities and purchased equipment may have environmental impacts. Participate in activities aimed at protecting biological diversity, share responsibilities, promote environmental awareness, and engage in necessary training.</p> <p>Trainings:</p> <ul> <li>Provide minimum consumption of all currently used materials and equipment (paper, printouts, etc.).</li> <li>Implement necessary warnings and departmental trainings in order to save energy inside the facility.</li> <li>Implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li> </ul> <p>Carry out all responsibilities related to the quality management systems implemented at the facilities.</p> <p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p> <h4>Qualifications</h4> <ul> <li>Education: Minimum high school diploma</li> <li>Experience: At least 2 years in a related field; industry experience is an asset</li> <li>Foreign language: Not required</li> <li>Courses/Training: Related field seminars/courses</li> <li>Computer literacy: Not required</li> <li>Skills: Ability to use basic tools/equipment; perform simple, repetitive tasks</li> </ul></p><p></p>

About the job:<br> Med Net Egypt is one of the leading managed care service organizations that caters to healthcare needs. We are looking for a skilled Senior Quality Assurance Officer- L2 who will conduct standardized quality audits of claims and approvals to ensure accuracy, compliance, and timely resolution of findings. Perform detailed review, documentation, and escalation of audit results in accordance with the department’s SOP and QA framework.<br>Your Job:<br>Extract data, sample claims / approvals, and distribute audit samples according to SOP guidelines. Perform detailed audits based on the audit checklist, document findings per service line, including decision validation, final category per invoice, root cause, financial impact, and corrective measure recommendations. Share initial audit findings with responsible departments, track department feedback, and re-evaluate claims as needed. Share audit findings with L1 Team, track department feedback, and re-evaluate cases as needed. Escalate unacknowledged items per SOP timelines. Escalate unacknowledged items or unmet SLAs as per escalation matrix and to line Manager(s). Participate in L1 and L2 calibration, finalize audit results, and align findings with respective teams. Identify trends in fraud, waste, and abuse from network providers or insured members and report to QA Management/FWA team. Contribute to system and process enhancements, including automation rules and provide regular feedback and action plan to Rule Engine team. Coach team members on policy and procedure updates, Workflows, regulatory updates, new packages, and coding (ICD/CPT) queries. Respond accurately and within SLA to queries from payers, providers, members, and internal stakeholders. Ensure continuous improvement of QA processes for claims / approvals audits, including tracking, reporting RCA findings and overpayment recoveries.<br><br>Your Profile:Bachelor’s degree in medicine, pharmacy & dentistry2 years of experience in Claims/ Approvals processing or audit and reporting. Experience in the Insurance industry with Insurer/TPA in claims is a plus Computer literacy (MS Office, Excel, Power Point) Industry knowledge related to the local health services system is a plus Strong understanding of claim auditing, QA frameworks, and workflows. Analytical thinking and attention to detail Strong communication and documentation skills Good command of English

Job description Nabd, the #1 Arabic app & platform, is looking to hire an experienced i OS developer to define, design and support our portfolio of applications. As a developer, you will work closely with other talented mobile developers and designers to drive the evolution and expansion of our current applications.<br>Job Requirements Bachelor's Degree in Computer Science or equivalent.4+ years of experience with the i OS Platform. Strong proficiency in Swift/Objective-C (4+ years of experience). Experience in developing apps using Apple services (Local notifications, Remote Notifications, .. etc). Must have developed at least one app available on the App Store. Experience working with web application architectures and integration of data sources including databases, XML, JSON, and remote services. Experience with Git.<br>Job Description Design and build advanced applications for the i OS platform. Collaborate with cross-functional teams to define, design, and ship new features. Work with outside data sources and APIs. Unit-test code for robustness, including edge cases, usability, and general reliability. Work on bug fixing and improving application performance. Continuously discover, evaluate, and implement new technologies to maximize development efficiency. Design, build, and maintain high performance, reusable, and reliable Obj-C/Swift code. Ensure the best possible performance, quality, and responsiveness of applications. Help maintain code quality, organization, and automatization. Communicate with teams to help clarify concepts in order to achieve milestone objectives. Participate in meetings to share personal ideas on improving processes. Contribute own ideas for internal projects and guidelines. Co-operation with other development members (e.g. project manager, web programmers, graphic designers, and authors, quality assurance).<br>About Nabd Nabd is a mobile-first company established in 2012 with operational offices in Dubai, Kuwait, KSA, Egypt, and Jordan. Nabd enabling Arab users across the globe to stay up-to-date with their favorite content on the go. Today, Nabd reaches over 32 million users, generating over 2 billion page views every month, making it the biggest Arabic app globally

SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance, and sustainability. SGS is seeking a qualified and experienced Structural Engineer to join our Egypt office and support engineering projects across the Kingdom of Saudi Arabia (KSA) The successful candidate will be responsible for structural analysis, design, drawing review, BIM/Revit modeling, and technical support throughout various project phases while ensuring compliance with applicable codes, standards, and client requirements<br><br><br><br>Job Description<br><br>Perform structural analysis and design for a variety of engineering and construction projects. Prepare, review, and coordinate structural drawings and Revit models. Collaborate with multidisciplinary engineering teams to integrate structural requirements into overall project designs. Provide technical support during construction phases, including resolving site-related structural issues. Ensure compliance with project specifications, industry standards, and applicable design codes. Conduct structural inspections, assessments, and technical evaluations throughout project stages. Review and approve shop drawings, material submittals, and structural calculations. Prepare technical reports and engineering documentation as required. Stay updated on advancements in structural engineering practices, software tools, and industry standards. Perform other duties assigned by the Line Manager related to project requirements and the scope of work. <br><br>Qualifications<br><br>Bachelor's degree in civil engineering or Structural Engineering. Minimum 5–7 years of professional experience in Structural Engineering. experience in Post-Tensioning (PT) design, review, execution, or inspection for reinforced concrete structures. Strong experience using Revit Structure (Structural BIM Modeling). Proficiency in structural analysis and design software such as ETABS, SAFE, SAP2000, and Auto CAD. Proven ability to prepare and review structural drawings, calculations, and engineering models. Good knowledge of the Saudi Building Code (SBC) and relevant international standards. Strong analytical, problem-solving, and technical skills. Excellent communication and teamwork abilities. Fluency in English is required.

Job Profile Summary:Responsible for managing procurement and supply operations to ensure material availability, accurate system execution, supplier performance, and cost efficiency, while proactively managing risks, reporting key metrics, and ensuring compliance with internal controls.<br>Core Responsibilities: Coordinate inbound shipments, follow up on delivery schedules, manage import clearance activities, and secure all required regulatory and internal approvals. Maintain accurate and up-to-date records for inventory, purchase orders, pricing, and supplier data to support effective stock and cost management. Execute procurement transactions and master data activities within Oracle ERP, ensuring data accuracy, compliance, and system integrity. Manage Non-Conformance Reports (NCRs) and coordinate corrective actions with suppliers to ensure adherence to quality standards. Build and maintain strong supplier relationships to ensure supply continuity and proactively resolve operational or delivery risks. Support the purchasing function and cross-functional stakeholders by communicating potential supply risks that may impact business operations. Act as the operational interface between suppliers and internal departments for purchasing activities, new projects, and operational initiatives. Monitor and evaluate supplier performance against defined KPIs (e.g., OTIF, quality, responsiveness). Lead and support procurement-related projects to ensure timely execution, quality compliance, and cost optimization. Analyze supplier performance data, identify improvement opportunities, and support continuous vendor development initiatives. Compile, validate, and maintain supplier performance data to enable structured evaluations and management reviews. Prepare and submit regular procurement and supplier performance reports, including OTIF, NCRs, cost variances, and key operational risks. Provide periodic updates to the Procurement Manager on supply status, supplier performance, and potential risks or constraints. Ensure full compliance with procurement policies, approval matrices, and internal control requirements. Escalate critical supply, quality, or compliance issues in a timely and structured manner with clear recommendations.<br>Qualifications:Bachelor’s degree in supply chain management, Business Administration, Commerce, Engineering, or equivalent1–3 years of relevant experience in direct procurement within FMCG, food manufacturing, or related industries Hands-on experience with ERP systems (Oracle preferred) Experience in raw material and packaging sourcing for food / FMCG production Understanding of procurement best practices, supply chain operations, and vendor management. Proficiency in English and Arabic.

Position Summary The Sales Supervisor is a key strategic role responsible for accelerating market share and driving sustainable growth across the GCC. Reporting to the Senior Business Development Manager, the successful candidate will manage high-value distributor relationships, align regional demand with operational capacity, and ensure Hero’s premium brand standards are maintained across all touchpoints in the GCC. Core Responsibilities:Sales & Growth Strategy: Achieve annual sales targets by optimizing current customer performance and identifying strategic entry points for new business. Demand Planning: Translate GCC market intelligence into accurate monthly and quarterly sales forecasts to ensure supply chain alignment. Financial Oversight: Prepare and manage market-specific budget files, monitoring promotional ROI and commercial spends. Operational Excellence: Act as the primary liaison between regional distributors and internal departments (Logistics, Planning, Quality, and Finance) to ensure seamless order fulfillment. Client Satisfaction: Supervise the resolution of customer complaints and logistical hurdles, ensuring a high level of service excellence. Market Alignment: Coordinate with R&D to adapt packaging and product attributes to meet specific GCC regulatory standards and consumer tastes. Registration & Compliance: Manage the documentation and technical analysis required for product registration in new and existing GCC territories. Business Intelligence: Deliver data-driven monthly business reviews to the executive management team, identifying risks and opportunities. Requirements:Education: Bachelor’s Degree in Commerce, Business Administration, or an equivalent accredited field. Experience: 3–5 years of professional experience in Sales or Business Development within the FMCG sector. Regional Expertise: Prior experience or familiarity with the GCC market landscape is highly preferred. Language Proficiency: Full professional fluency in English (written and spoken) is required. Technical Skills: Proficiency in Microsoft Excel for budget management and data analysis. Key Competencies:Strong negotiation skills and ability to influence senior-level stakeholders. Deep understanding of export logistics, incoterms, and regional compliance. Analytical mindset with the ability to turn raw IMS data into strategic insights. A collaborative, "leadership-by-example" approach.

Job Purpose<br>Responsible for providing comprehensive administrative and operational support to the Sales team by managing customer orders, coordinating with internal departments, maintaining accurate sales records, and ensuring seamless order fulfillment. The role plays a key part in enhancing customer satisfaction, supporting sales performance, and ensuring smooth day-to-day sales operations.<br>Key Responsibilities Sales Operations Support the Sales team in processing customer orders from receipt to delivery. Prepare and process quotations, sales orders, and customer documentation. Monitor order status and ensure timely execution. Coordinate order fulfillment with Production, Planning, Warehouse, Logistics, and Finance teams. Ensure all customer requirements are accurately reflected in the sales orders. Customer Coordination Act as the primary point of contact for customers regarding order status, delivery schedules, and documentation. Respond promptly to customer inquiries and follow up on pending requests. Build and maintain strong relationships with customers through professional communication. Order Management Monitor order progress and proactively resolve any delays or discrepancies. Track backorders and ensure timely customer communication. Coordinate product availability with inventory and planning teams. Ensure accurate pricing, quantities, and delivery information before order confirmation. Sales Support Maintain and update customer records in the CRM and ERP systems. Prepare sales reports, customer analysis, and order tracking reports. Support the Sales Manager in preparing presentations, proposals, and business reports. Assist in coordinating sales meetings and customer visits. Documentation & Reporting Maintain accurate documentation for all sales transactions. Prepare daily, weekly, and monthly sales reports. Track KPIs such as:Open Orders Order Fulfillment Rate On-Time Delivery Sales Pipeline Status Customer Response Time Cross-Functional Coordination Liaise with Finance regarding invoices and payment status. Coordinate with Supply Chain and Warehouse to ensure product availability. Support Logistics in arranging timely deliveries. Continuous Improvement Identify opportunities to improve sales processes and customer service. Ensure compliance with company policies and operational procedures.<br>Qualifications Bachelor's degree in Business Administration, Commerce, Marketing, or a related field.<br>Experience2–4 years of experience in Sales Coordination, Order Management, Customer Service, or Sales Support. Previous experience in manufacturing or industrial companies is highly preferred. Experience in B2B sales operations is an advantage.