office manager Jobs

Creative Director — Nordix Global (Cairo, Egypt) Nordix Global is the official distributor of Scandinavian brands in Egypt, including Zoégas coffee and Sweden's leading nicotine pouch brands. We are assembling a full in-house content team, and this role sits at the center of it.<br>We are hiring a Creative Director to own the creative vision across four content pillars: our products, our brands, the company itself, and the personal brand of our founders. Part of this role is building the founders' personal brand and public presence, think creator-entrepreneurs like Alex Hormozi or Iman Gadzhi, business owners whose personal following became a major growth engine for their companies, so that our own audience comes to trust the founders, and that trust becomes something we can build on across everything the company puts out.<br>What you'll do Develop content ideas, hooks, and full scripts across four categories: product ads, brand content, company/behind the scenes content, and founder personal brand content Build a long term content strategy specifically for the founders as public figures. This means turning them into recognizable voices in their industry, the same way certain entrepreneurs have grown a personal following that made people trust and buy into everything they promote afterward Lead and manage the content team. A videographer and video editor report into this role Review and give feedback on every edit before it goes out, holding the bar on pacing, hooks, and retention Study what performs and adjust the strategy continuously based on results, not guesswork Plan the content calendar and balance output across all four pillars so no single one is neglected Set the tone and pacing standard across the team: fast, bold, hook driven, retention first<br>The most important thing we're looking for Technical experience leading a team is the baseline, not the differentiator. What actually separates a great Creative Director for this role is the ability to think in emotion before you think in shots. Every script, hook, and concept you hand off has to already carry a feeling, tension, inspiration, trust, before a single frame is filmed. That same instinct has to guide the feedback you give on every edit: not just "cut this shorter" but knowing exactly why a moment lands or falls flat emotionally. We are not building generic content, we are building storytelling that sells through trust and feeling, the same way the founders we look up to have done it. If you can already picture the emotional arc of a video from just an idea on paper, that is exactly what we need.<br>What we require2+ years of experience leading video or content teams, not just producing your own content A track record of building or growing a personal brand or founder led following, ideally with real numbers to show for it Strong scriptwriting and hook writing ability in both English and Arabic Sharp editorial eye. You do not need to edit yourself, but you need to know exactly what makes a cut work and be able to direct someone who does Comfortable managing people, deadlines, and four content pillars at once Fluent in English and Arabic, spoken and written<br>What we offer A leadership role building a content function from the ground up Direct, close collaboration with the founders themselves, since this role is central to their personal brand Top of market compensation and strong benefits Full ownership of the creative direction at a fast growing international company<br>How to apply Send a portfolio or examples of content you have directed, scripted, or grown (ideally with performance data such as views, retention, or follower growth) along with a short introduction via Linked In or Whats App: +46 73 775 76 91.<br>Applications without a portfolio or track record will not be reviewed.<br>Start date: As soon as possible Application deadline: July 30???? Cairo, Egypt · Full-time

Summary:The Sales Account Manager is responsible for handling an end-to-end sales process, starting from approaching clients to providing after-sales services.<br>Responsibilities: Responsible for generating new leads and approaching them. Develop a trusted advisor relationship with primary accounts, key stakeholders, and critical decision makers. Promote the company’s portfolio to the new and existing customers. Maintain a deep understanding of customers’ operations and determine technical needs. Providing proper samples to the customers to ensure products’ quality. Ensure the timely and successful delivery of our products in coordination with the logistics team. Follow up with the customer to ensure the payment collection. Handles any after-sales issues received from the clients and submits them to the specialized team. Monitor sales volume, revenues, and costs against forecasts to identify problem areas. Document and track the progress of all accounts, opportunities, samples, and account communication using the company’s CRM. Negotiate pricing agreements and contracts in accordance with internal guidelines. Assist and collaborate with other sales team members on opportunities related to your specific technical experience and knowledge. Keeping clients updated with new products & services.<br>Requirements:Bachelor’s degree in chemistry, chemical engineering, Petroleum Engineering, or any relevant field5 to 7 years of experience in chemicals/raw material sales for Oil & Gas (Process Engineers & R&D Engineers are welcomed to apply) Strong interpersonal and communication skills Very good command of English

Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members.<br>Job Summary:We are seeking a passionate and talented Project Managerto join our dynamic team. The Project Manager will own end-to-end project management of the GSC transformation portfolio — including Transformation workstreams, Continuous Improvement (CI) initiatives, and digital/AI rollouts — ensuring initiatives are delivered on time, on budget, and with clear governance. This role gives structure and discipline to GSC's transformation agenda, freeing the CSCO to focus on strategic direction and cross-functional escalations rather than day-to-day project tracking.<br>Key Responsibilities:Manage the GSC project portfolio, ensuring timely delivery of strategic initiatives. Monitor project progress, risks, KPIs, and governance activities. Coordinate cross-functional teams to drive execution and resolve dependencies. Support continuous improvement and change management across GSC<br><br>Requirements<br><br>Bachelor's degree in Supply Chain, Engineering, Business, or a related field. PMPcertification and tech savvy strongly preferred. 5-8 years' project/program management experience, ideally within pharmaceutical, manufacturing, or supply chain transformation environments. Working knowledge of Lean/Six Sigma or other CI methodologies (PDCA, Kaizen, root-cause analysis) a strong advantage. Proficiency in MS Project, Power BI, Power Automate, and Excel; experience with Oracle-based supply chain systems a plus.

Company Description ATM Pharmaceuticals is a leading organization in the pharmaceutical industry, focused on delivering high-quality and innovative healthcare solutions. Our mission is to improve global health by developing safe, effective, and affordable products for diverse medical needs. We pride ourselves on our commitment to research-driven solutions, customer satisfaction, and sustained growth. With a collaborative and dynamic work environment, we empower our teams to create a meaningful impact on communities worldwide.<br>Role Description This is a full-time, on-site role located in Qesm El Nozha for a Product Manager. In this role, you will oversee the development and management of pharmaceutical products throughout their lifecycle. Responsibilities include defining product strategies, collaborating with cross-functional teams, conducting market research, and ensuring timely product launches. You will also monitor product performance, identify growth opportunities, and maintain compliance with industry regulations to support the company’s business objectives.<br>Qualifications Proven experience in Product Management and strategic planning Strong skills in Market Research, Data Analysis, and Insights Development Effective Leadership, Team Collaboration, and Stakeholder Management abilities Knowledge of Regulatory Requirements and Compliance in the pharmaceutical industry Proficiency in Project Management and Problem-Solving methodologies Excellent verbal and written communication skills Bachelor's degree in Pharmacy, Sciences, Veterinary, or a related field (MBA is a plus) Experience with product lifecycle management tools and analytics platforms of 1 to 2 years. Preferred therapy area: GIT, CNS, and GYNE.

We are seeking a Project Manager to lead the end-to-end delivery of a 120 MW Solar project under a P2P structure. This role is responsible for ensuring the project is delivered on time, within budget, and in full compliance with technical, contractual, and regulatory requirements. You will oversee coordination across EPC contractors, HV substation and OHTL works, and grid connection with EETC (TSO).<br>Key Responsibilities Project Execution: Develop and maintain the master schedule; manage milestones from NTP through mechanical completion, energization, and PAC/TOAC. Contract & EPC Management: Manage EPC contractors, ensure compliance with technical specs and quality plans, and lead variation orders and change management. Grid & Regulatory: Act as focal point with EETC, managing grid impact studies, connection agreements, and energization approvals. Cost & Risk: Manage project budget, track cash flow, and implement mitigation plans for delays, grid risks, and contractor performance. Construction & Commissioning: Oversee site execution (HSE, quality, productivity) and supervise commissioning, performance testing, and final handover.<br>Qualifications & Experience Education: Bachelor’s degree in Electrical, Mechanical, or Civil Engineering. Experience: 5-10 years in utility-scale energy projects, with proven delivery of projects ≥ 50 MW. Expertise: Strong experience in EPC contract management, HV substations, and grid connection. Technical Competencies:Strong understanding of:• PV systems and plant design• HV substations (e.g., 220/33 k V)• Grid code compliance and power system studies Familiarity with:• SCADA systems• Performance Ratio (PR) testing• Protection and control systems

We are looking for an experienced Marketing Operations Manager to manage and organize the operational flow of our marketing activities across social media, paid advertising, content, and creative production.<br><br>The ideal candidate combines a strong marketing background with excellent operational and organizational skills and can act as the key link between management, marketing teams, and creative/execution teams.<br><br>Key Responsibilities<br>Manage the end-to-end marketing production workflow across social media, advertising, content, design, and campaigns.<br>Translate marketing priorities into clear tasks, timelines, responsibilities, and deliverables.<br>Coordinate between management, marketing, creative, and execution teams.<br>Manage campaign and content calendars, deadlines, approvals, and production priorities.<br>Identify bottlenecks and ensure projects and campaigns are delivered on time.<br>Build and improve marketing workflows, SOPs, briefing systems, and approval processes.<br>Implement project management systems that improve visibility, accountability, and team efficiency.<br>Track marketing operations and provide clear progress updates to management.<br>Requirements<br>4+ years of experience in marketing operations, marketing, project management, or campaign management.<br>Strong understanding of digital marketing, social media, paid advertising, and creative production.<br>Excellent organizational and project management skills.<br>Proven experience building workflows, processes, and operational systems.<br>Strong communication and stakeholder management skills.<br>Experience with tools such as ClickUp, Monday.com, Asana, Notion, or similar platforms.<br>Ability to manage multiple projects, teams, and priorities in a fast-paced environment.<br><br>We are looking for someone who understands marketing, thinks operationally, and knows how to turn complex marketing activities into a clear, efficient, and scalable system.

We’re Hiring HR Outsourcing Sales Manager | Join Our Growing Outsourcing Team! At Full Speed Outsourcing, we’re expanding our team and looking for ambitious professionals ready to take the next step in his careers. If you’re passionate about growth in a fast-paced environment, and want to be part of a company delivering workforce solutions to leading businesses across different industries — we’d love to hear from you.???? Check out the open position below and apply to join Full Speed Outsourcing.#Hiring #Full Speed #Outsourcing #Careers #Job Opportunity #WeAre Hiring.<br>Key Responsibilities:• Develop and execute effective sales strategies to achieve business targets.• Identify and generate new business opportunities and build strong, long-term client relationships.• Promote and sell HR Outsourcing Solutions, including:Payroll Services Recruitment Services Personnel Services• Manage the full sales cycle, from prospecting and lead generation to negotiation and closing deals.• Build and maintain a strong sales pipeline.• Prepare accurate sales reports, forecasts, and market insights.• Identify market trends and new opportunities to expand Full Speed’s client portfolio. Requirements:• Bachelor’s degree in Business Administration or a related field.• 5–8 years of experience in Sales / Business Development.• Proven experience in HR Outsourcing Services, including Recruitment, Payroll, and Personnel is amust.• Strong negotiation, communication, and presentation skills.• Excellent command of English.• Target-driven with a strong ability to generate new business and close deals.• Ability to work independently and effectively manage the sales process.

Company Profile:A leading organization in the education and vocational training sector, providing accredited learning, professional qualifications, and development programs. The organization works with schools, training centers, government entities, and strategic partners to deliver quality education and certification solutions.<br>Job Summary We are looking for a Senior Account Manager to support business growth by developing new partnerships and managing relationships with schools, training centers, government entities, and strategic partners. The role will be responsible for identifying business opportunities, preparing proposals and applications, coordinating accreditation and certification processes, and ensuring smooth project and account management throughout the partnership lifecycle.<br>Key Responsibilities:Identify and develop new business opportunities and potential partnerships within the education sector. Build and maintain strong relationships with schools, training centers, government entities, and business partners. Prepare and submit business proposals, applications, pricing sheets, and bidding documents. Manage the accreditation and certification process for partner schools and centers, ensuring compliance with required standards. Follow up on projects, partner requirements, field visits, reports, payments, and ongoing account management activities.<br>Qualifications:Bachelor’s degree in Business Administration or a relevant field.3–5 years of experience in Business Development, Sales, Account Management, or Partnerships. Experience in managing relationships with clients, partners, schools, or educational centers. Excellent command of English, both written and spoken. Strong communication, networking, analytical, planning, reporting, and problem-solving skills, with the ability to manage multiple stakeholders and work under pressure.

About Müller's Solutions:<br><br>Müller's Solutions is a leading provider of innovative business solutions, committed to helping organizations achieve their goals through superior technology and expert guidance. Our team of professionals works diligently to deliver customized solutions that enhance operational efficiency and drive strategic growth.<br><br>Job Overview:<br><br>We are seeking a talented Presales Manager to join our dynamic team. In this role, you will be responsible for driving the presales process, engaging with potential clients, and effectively conveying the value of our solutions. You will play a critical role in understanding customer needs, tailoring our offerings, and collaborating with sales and technical teams to develop proposals that meet client objectives.<br><br>Requirements<br><br>Requirements:<br><br>Minimum of 5 years of experience in presales, solutions consulting, or related roles Proven ability to understand client requirements and effectively position solutions Strong technical background with experience in enterprise software solutions Excellent communication, presentation, and interpersonal skills Ability to lead presales presentations and demonstrations to diverse audiences Experience with proposal development and RFP responses Proficient in creating and delivering high-impact presentations Bachelor's degree in Business, Engineering, or a related field Strong analytical and problem-solving skills Ability to work collaboratively in a team environment Willingness to travel as needed for client engagements<br><br>Benefits<br><br>Why Join Us:<br><br>Opportunity to work with a talented and passionate team.<br><br>Competitive salary and benefits package.<br><br>Exciting projects and innovative work environment.

Andalusia Group is Hiring We are looking for an experienced Market Research Manager – Africa Region to lead market intelligence and research initiatives across African markets. Key Responsibilities:Lead end-to-end market research projects across African countries and markets. Conduct primary and secondary research to identify market trends, customer needs, growth opportunities, and emerging risks. Develop market sizing, segmentation, forecasting, and competitive intelligence analyses. Assess new market-entry and expansion opportunities across the African region. Monitor competitors, industry developments, pricing trends, regulatory changes, and macroeconomic factors. Develop country and regional market intelligence reports to support strategic and commercial decision-making. Translate research findings and complex data into clear, actionable business recommendations. Collaborate with Strategy, Business Development, Sales, Marketing, and Finance teams to identify growth opportunities. Manage research agencies, consultants, data providers, and local market stakeholders when required. Prepare executive-level presentations, dashboards, reports, and business cases for senior management. Build and maintain market intelligence databases and reporting frameworks. Develop strong market understanding through customer interviews, industry experts, local networks, and relevant market sources. Ideal Candidate:Proven experience in market research, market intelligence, strategy, or business analytics. Strong hands-on experience covering African markets and the region’s diverse business environments. Excellent analytical, research, presentation, and communication skills. Experience with market sizing, competitive analysis, forecasting, and market-entry studies. Ability to turn data and research into practical commercial and strategic insights.

Company Description ATM Pharmaceuticals is a leading organization in the pharmaceutical industry, focused on delivering high-quality and innovative healthcare solutions. Our mission is to improve global health by developing safe, effective, and affordable products for diverse medical needs. We pride ourselves on our commitment to research-driven solutions, customer satisfaction, and sustained growth. With a collaborative and dynamic work environment, we empower our teams to create a meaningful impact on communities worldwide.<br>Role Description This is a full-time, on-site role located in Qesm El Nozha for a Product Manager. In this role, you will oversee the development and management of pharmaceutical products throughout their lifecycle. Responsibilities include defining product strategies, collaborating with cross-functional teams, conducting market research, and ensuring timely product launches. You will also monitor product performance, identify growth opportunities, and maintain compliance with industry regulations to support the company’s business objectives.<br>Qualifications Proven experience in Product Management and strategic planning Strong skills in Market Research, Data Analysis, and Insights Development Effective Leadership, Team Collaboration, and Stakeholder Management abilities Knowledge of Regulatory Requirements and Compliance in the pharmaceutical industry Proficiency in Project Management and Problem-Solving methodologies Excellent verbal and written communication skills Bachelor's degree in Pharmacy, Sciences, Veterinary, or a related field (MBA is a plus) Experience with product lifecycle management tools and analytics platforms of 1 to 2 years. Preferred therapy area: GIT, CNS, and GYNE.

NoVi Marketing is hiring a Senior Account Manager to lead client relationships and ensure the successful delivery of integrated marketing campaigns.<br>We are looking for a commercially minded agency professional who can translate client objectives into clear briefs, coordinate internal teams, protect delivery quality and build long-term account growth.<br>Fluency in Arabic and English is essential.<br>Key responsibilities:Own senior client relationships from onboarding through delivery and renewal. Translate business objectives into clear, actionable briefs. Lead ATL, BTL, TTL, digital, creative, media and activation projects. Coordinate strategy, creative, media, production and finance teams. Manage scopes, budgets, timelines, approvals and client expectations. Lead client meetings, presentations, status reports and performance reviews in Arabic and English. Identify account-growth, cross-selling and upselling opportunities. Address delivery risks and resolve client concerns professionally. Maintain account profitability, satisfaction and retention. Ensure campaigns meet agreed objectives, quality standards and deadlines.<br>Required qualifications:At least five years of agency account-management experience. Fluent professional communication in Arabic and English. Proven experience managing integrated marketing campaigns. Strong client leadership, presentation and negotiation skills. Experience managing multiple accounts, budgets and delivery teams. A record of retaining clients and growing account revenue. Strong commercial awareness and attention to detail. Experience serving clients across Egypt, KSA or the UAE is preferred.<br>If you can build trusted client partnerships while driving exceptional delivery and profitable account growth, we would like to hear from you.

We are seeking a highly experienced and visionary Hospital Setup & Contracting Manager to lead the planning, contracting, and operational launch of our new flagship hospital project.<br>We are looking for a strategic leader who combines technical medical knowledge, hospital management expertise, and strong industry networks to build this project from the ground up.<br>???? Key Responsibilities:<br> * Operational & Phasing Strategy: Develop the strategic roadmap for the hospital’s launch (evaluating operational priorities: e.g., starting with Outpatient Clinics vs. Inpatient Wards and Operating Theaters) to optimize ROI and operational flow.<br> * Financial Planning & Budgeting: Determine suitable funding allocations, manage capital expenditure (Cap Ex) and operational expenditure (OpEx), and optimize budget utilization across setup phases.<br> * Medical & Technical Contracting: Oversee and execute all technical, medical, and insurance contracts, as well as agreements with medical staff and third-party vendors.<br> * Vendor & Network Management: Leverage an established network to source, negotiate, and procure cutting-edge medical equipment, radiology units, and laboratory solutions on the best commercial terms.<br>???? Qualifications & Requirements:<br> * Education: Certified in Hospital Management / Healthcare Administration (Diploma, Master's, or equivalent certification).<br> * Experience: Proven track record in medical/technical contracting and managing new hospital setup projects from inception to launch.<br> * Strategic Expertise: Deep understanding of healthcare commissioning, operational sequencing, and medical fit-out priorities.<br> * Vendor Network: A strong, established network of reliable suppliers for medical devices, radiology equipment, and lab solutions.<br> * Key Skills: Advanced negotiation skills, healthcare financial planning, project management, and strategic leadership.

A growing company specializing in the dental field is looking for a motivated and proactive Business Development Manager to join our team in Egypt.<br>What You'll Do- Lead Dental Core's brand positioning, visibility, and reputation across the dental community.- Develop and execute growth initiatives across digital marketing, content, events, exhibitions, partnerships, and industry engagement.- Build and implement business development and go-to-market strategies that strengthen both revenue and brand recognition.- Develop lasting relationships with clinics, distributors, key opinion leaders (KOLs), and strategic partners.- Identify new business opportunities by monitoring market trends, customer needs, and competitor activity.- Collaborate with internal teams to translate market insights into impactful campaigns and commercial initiatives.- Take ownership from strategy through execution, ensuring ideas become measurable results.<br>What We're Looking For- 3+ years of experience in business development, marketing, brand management, or commercial growth.- Experience in the dental, medical devices, healthcare, pharmaceutical, or a comparable industry is highly preferred.- A proven ability to build brand awareness, launch successful campaigns, or drive market growth—not just achieve sales targets. A portfolio or case studies are a plus.- Strong understanding of both commercial strategy and marketing, including relationship management, digital marketing, content, and events.- A proactive, entrepreneurial mindset with the ability to balance strategic thinking and hands-on execution.- Excellent communication and presentation skills in both Arabic and English.<br>Please send your CV via Linked In or email us directly.team@dentalcoreeg.com

Job Summary:We are looking for a Policies and Procedures Technology Unit Manager to lead the development, governance, and lifecycle management of technology policies and procedures, ensuring compliance with regulatory requirements, technology governance standards, and organizational controls.<br>Job Responsibilities:Develop, review, and maintain technology policies, procedures, and governance documentation. Ensure documentation aligns with IT, Information Security, Data Governance, and regulatory requirements. Manage document lifecycle, version control, and quality assurance processes. Coordinate with cross-functional stakeholders to resolve documentation and governance gaps. Drive continuous improvement of technology documentation, standards, and governance practices.<br>Job Qualifications: Bachelor’s degree in Information Technology, Information Systems, Computer Science, Engineering, Business Administration, Banking, or a related field. MBA, Master’s degree, or executive education/certification in IT Governance, Information Security, Data Governance, Policy Management, Risk Management, or Compliance is preferred.6–8+ years of relevant experience in IT governance, information security governance, data governance, technology documentation, policy management, banking operations, risk, compliance, internal control, or other banking/IT-related roles. Banking or financial services experience is strongly preferred, with proven exposure to institutional policy frameworks, procedure development, regulatory alignment, documentation lifecycle management, central repository governance, stakeholder coordination, and audit readiness. Preferred certifications include Policy Management, Governance, Compliance, Risk Management, Lean Six Sigma, BPM, Internal Control, Operational Excellence, COBIT, ITIL, ISO 27001 (Awareness, Lead Implementer, or Lead Auditor), Data Governance Certification, or an equivalent professional certification.<br>Human Capital Sector

Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members.<br>Job Summary:We are seeking a passionate and talented Project Managerto join our dynamic team. The Project Manager will own end-to-end project management of the GSC transformation portfolio — including Transformation workstreams, Continuous Improvement (CI) initiatives, and digital/AI rollouts — ensuring initiatives are delivered on time, on budget, and with clear governance. This role gives structure and discipline to GSC's transformation agenda, freeing the CSCO to focus on strategic direction and cross-functional escalations rather than day-to-day project tracking.<br>Key Responsibilities:Manage the GSC project portfolio, ensuring timely delivery of strategic initiatives. Monitor project progress, risks, KPIs, and governance activities. Coordinate cross-functional teams to drive execution and resolve dependencies. Support continuous improvement and change management across GSC<br><br>Requirements<br><br>Bachelor's degree in Supply Chain, Engineering, Business, or a related field. PMPcertification and tech savvy strongly preferred. 5-8 years' project/program management experience, ideally within pharmaceutical, manufacturing, or supply chain transformation environments. Working knowledge of Lean/Six Sigma or other CI methodologies (PDCA, Kaizen, root-cause analysis) a strong advantage. Proficiency in MS Project, Power BI, Power Automate, and Excel; experience with Oracle-based supply chain systems a plus.

Job Summary The Commercial Manager – E-commerce is responsible for driving the commercial success of the company's online business by maximizing sales, profitability, and customer growth. The role oversees pricing, promotions, product assortment, marketplace performance, and commercial partnerships while ensuring alignment with the company's overall business strategy. Key Responsibilities Develop and execute the e-commerce commercial strategy to achieve revenue and profitability targets. Manage product assortment, pricing, promotions, and online merchandising to maximize sales. Monitor sales performance, customer behavior, and market trends to identify growth opportunities. Manage relationships with online marketplaces, vendors, and commercial partners. Collaborate with Marketing, Supply Chain, Operations, and Finance to ensure product availability and successful campaign execution. Analyze key business metrics and prepare regular commercial performance reports. Develop sales forecasts, budgets, and commercial plans. Identify new business opportunities, product categories, and online sales channels. Ensure a seamless customer journey by improving conversion rates and overall shopping experience. Lead, coach, and develop the e-commerce commercial team. Qualifications Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.5–8 years of experience in e-commerce, retail, or commercial management, including at least 3 years in a managerial role. Strong understanding of e-commerce platforms, digital merchandising, pricing strategies, and online marketplaces. Experience with ERP systems, Google Analytics, Microsoft Excel, and BI reporting tools. Strong analytical, negotiation, leadership, and communication skills.

Only the applications submitted via email will be considered. <br>How to Apply Read the job description carefully. If your profile and interests matches this role, please submit your CV to iamtheone@torasna.com with “Sales & Sponsorships Manager” in the subject line accompanied by a short statement on why you think your profile and interests align with the job advertised as a cover letter in the body text. <br>Company Description Torasna is a heritage development company dedicated to unlocking the experiential, l economic, and creative potential of heritage destinations. Our Purpose is to empower contemporary culture and creativity through the celebration of heritage. We develop and operate sustainable adaptive reuse propositions that breathe new life into heritage assets, elevate the visitor experience, and empower creative communities.<br>Role Description The Sales & Sponsorships Manager is responsible for driving commercial revenue at Ghurnata by securing event bookings, closing sponsorship opportunities, building strategic partnerships, and generating new business. This is a commercially focused role that requires a proactive sales professional who is motivated by identifying opportunities, building relationships, negotiating commercial agreements, and achieving ambitious revenue targets.<br>Working closely with the Programming, Marketing, and Operations teams, the Sales & Sponsorships Manager will contribute to the growth of Ghurnata by expanding its commercial partnerships, increasing venue utilisation, and creating sustainable revenue opportunities across events, programming, and sponsorship.<br>Key Responsibilities Outbound Sales & Business Development Develop and execute proactive sales strategies to generate new event business. Build and manage a strong pipeline of qualified corporate, private, cultural, and community event opportunities. Identify prospective clients through research, networking, referrals, partnerships, Linked In, direct outreach, and industry events. Initiate contact with prospective clients through calls, emails, meetings, networking, and presentations. Build long-term relationships with corporates, event agencies, wedding planners, embassies, educational institutions, community organisations, and strategic partners. Represent Ghurnata at networking events, exhibitions, and industry functions to generate new business opportunities. Consistently achieve agreed monthly and annual sales targets. Maintain accurate CRM records, pipeline reports, and sales forecasts.<br>Sponsorship & Partnership Development Identify and secure sponsorship opportunities for events, festivals, exhibitions, and public programming. Develop compelling sponsorship packages tailored to different sectors and commercial partners. Build relationships with marketing managers, brand managers, CSR teams, and decision-makers across relevant organisations. Prepare sponsorship proposals and presentations. Negotiate sponsorship agreements and commercial partnerships. Maintain long-term relationships with sponsors to encourage repeat investment. Collaborate with Programming and Marketing to maximise sponsor visibility and value.<br>Venue Sales & Client Management Manage inbound sales enquiries and convert opportunities into confirmed bookings. Conduct engaging venue tours and presentations tailored to client requirements. Prepare detailed quotations, proposals, and commercial agreements. Negotiate contracts while protecting Ghurnata's commercial interests. Identify opportunities to upsell venue services and maximise event revenue. Build trusted client relationships that generate repeat business and referrals. Act as the primary point of contact throughout the sales and planning process.<br>Event Handover & Delivery Support Ensure a seamless transition from sales to event delivery through effective communication with the Operations team. Accurately communicate client requirements, event specifications, and contractual commitments. Remain engaged throughout the planning process to ensure client satisfaction. Attend key events where appropriate to strengthen client relationships and identify future business opportunities. Resolve client concerns promptly and professionally.<br>Commercial Planning & Market Development Identify emerging market opportunities and new revenue streams. Monitor market trends, competitor activity, and industry developments. Contribute to pricing strategies, commercial packages, and promotional campaigns. Recommend new event concepts, partnerships, and commercial initiatives that increase venue utilisation and revenue. Share market intelligence and client feedback with internal teams to support business growth.<br>Key Competencies Proven outbound sales and business development capability. Strong commercial awareness and revenue-driven mindset. Excellent negotiation and closing skills. Experience developing strategic partnerships and sponsorship opportunities. Strong networking and relationship-building abilities. Excellent presentation and proposal-writing skills. Ability to manage a dynamic sales pipeline and prioritise opportunities effectively. Strong organisational and time management skills. Customer-focused with exceptional client relationship management abilities. Self-motivated, resilient, and results-oriented. Strong problem-solving and decision-making skills. Fluency in English and Arabic, written and spoken.<br>Qualifications Demonstrated skills in sales strategy, business development, and account management, with a track record of meeting or exceeding revenue targets. Strong abilities in client relationship building, stakeholder engagement, and professional communication across diverse audiences. Experience in presenting proposals, negotiating commercial terms, and closing deals in B2B or institutional environments. Solid understanding of market analysis, forecasting, and pipeline management using CRM or similar tools. Background in tourism, real estate, heritage development, or related sectors is highly beneficial. Bachelor’s degree in Business, Marketing, Tourism, Economics, or a related field; advanced degrees are an advantage. Fluency in English and Arabic, with excellent written and verbal communication skills. Ability to work on-site in Cairo, travel to heritage destinations as needed, and collaborate effectively in a multidisciplinary team. Strong organizational skills, attention to detail, and comfort working with measurable goals and deadlines. High level of integrity, respect for cultural heritage, and commitment to non-discriminatory, inclusive business practices.

Role Objective:<br>The Senior Director of Customer Experience is responsible for shaping and executing customer experience strategy across all touchpoints. This role ensures that every interaction reflects our values, drives customer satisfaction, and supports business growth.<br>Roles & Responsibilities:<br>Define and implement CX vision, strategy, and roadmap. Align CX initiatives with company goals, ensuring customer satisfaction drives retention and growth. Represent the voice of the customer at the executive level, influencing product, operations, and business decisions. Oversee multi-channel operations (voice, non-voice, chat, social, and self-service). Ensure SLAs, KPIs, and quality standards are consistently met across all teams. Partner with Workforce, Quality, and Training to optimize staffing, processes, and agent enablement. Drive initiatives to improve CSAT, NPS, and customer loyalty. Ensure CX teams are equipped with training, tools, and knowledge to deliver exceptional service. Act on insights from customer feedback and analytics to enhance service delivery. Champion automation, AI, and self-service solutions to scale CX efficiently. Introduce new technologies and methodologies to improve workflows and customer journeys. Lead transformation projects that redefine the CX standards. Partner with Product, Tech, Operations, and HR to align CX initiatives with business priorities. Provide regular updates to executive leadership on CX performance, risks, and opportunities. Influence cross-functional teams to prioritize customer-centric initiatives.<br>REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS:<br>10–15+ years of experience in CX, customer support, or contact center leadership. Proven track record in leading large, multi-channel CX organizations. Experience with CX platforms (Zendesk, Genesys, NICE, Salesforce, Freshdesk, etc.). Strong background in operational excellence, workforce planning, and quality management. Bachelor’s degree in Business, Management, or related field; MBA or advanced degree preferred. Strong leadership and people management skills, with proven ability to lead managers and directors. Deep expertise in CX metrics, KPIs, and multi-channel support operations. Strategic thinker with strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Ability to foster innovation and continuous improvement at scale.

JOB PURPOSE<br> The People & Culture Associate Manager is the P&C owner for Egypt retail operations and RSO, accountable for the governance, execution, and continuous improvement of all people operations and talent activities. Acting as a strategic partner to retail leadership, the role drives manpower planning, organizational effectiveness, talent management, and culture, while ensuring operational excellence across the employee lifecycle, including talent acquisition, payroll governance, compliance, and engagement, in alignment with Egypt P&C frameworks and standards.<br> Qualifications and Education: <br>• Bachelor’s degree in human resources, business administration, or related field. • Strong knowledge of Egypt labor regulations Experience: • 7-9 years of experience with at least 2-3 years in a senior HR Generalist, Lead or Business Partner capacity in retail industry. • Proven experience executing HR operations, payroll preparation and coordination, and talent acquisition • Experience working with HRIS systems. • Experience working within regional or matrix organizational structures is a plus.<br> JOB RESPONSIBILITIES <br>• Act as the primary People & Culture lead for Egypt, ensuring effective implementation of the company’s P&C strategy at the country level and driving alignment between business objectives and People & Culture initiatives. • Manage the full employee lifecycle, including recruitment, onboarding, internal transfers, promotions, disciplinary actions, investigations, and offboarding, ensuring seamless and compliant execution. • Lead and execute talent acquisition activities aligned with manpower planning and business priorities, partnering with Area Retail Managers and business leaders to ensure timely hiring and workforce effectiveness. • Support manpower planning and organizational needs by collaborating closely with retail leadership to enhance employee engagement and overall operational performance. • Oversee payroll preparation and validation processes, ensuring accuracy, completeness, and compliance of all payroll inputs, including variable pay, commissions, allowances, and employee changes. • Ensure accuracy, completeness, and timely updates of employee data, system transactions (onboarding, transfers, exits, organizational changes), and personnel records across all HR systems. • Maintain full compliance with local labor laws, company policies, and regulatory requirements across all People & Culture operations. • Analyze and report key HR metrics, including turnover, hiring, headcount, and organizational trends, to identify risks, insights, and opportunities for continuous improvement.