Microsoft Dynamics Jobs in Egypt
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job objective The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where heshe has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures & regulations. - Rotational Shifts (not fixed), 5 working days and 2 days off , 8 working hours Key responsibility - Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience. - Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma. - Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures. - Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department. - Perform the required physical examination for donors. - Review donors related documents carefully. - Carefully explain the Informed Consent and witness the donor's signature on the form. - In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating. - Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests. - Management of Donor Adverse Event Reactions and the appropriate level of care. - Timely review of accumulated data to confirm established donor suitability, donor safety and product safety. - Review the accumulated laboratory data of SPE, syphilis and Total Protein results in a timely basis, as well as the collection records, to determine whether the donor should be deferred for further donation. - Approve a donor whose SPE results were abnormal for plasmapheresis when normal results are obtained. - Recommend changes and improvements to Standard Operating Procedures. - Provide education sessions to the center medical staff according to the company's Standard Operating Procedures (SOP). - Learn, understand and be independent working with the PDS (Plasma Donor System). - Follows all cGMP and good documentation practice guidelines. - Review the QA reports for timely and appropriate actions on moderate complexity procedures for test problems.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Academic experience required</strong> Essential: - Bachelors Degree in Medicine. Preferred: - Post graduate studies in Medicine, preferrable. <strong>Professional experience required</strong> - Clinical experience. - Experience in GxP-regulated environment. <strong>Computing skills</strong> - Proficiency in all Microsoft Office applications. <strong>Personal skills</strong> - Clinical skills. - Assertiveness and decision-making ability. - Quality mindset. - Excellent customer service skills. - Organized and able to manage time effectively. - Ability to work within a highly regulated and fast paced medical environment. - Ability to influence and direct center medical staff through effective leadership skills. - Ability to understand, explain, follow, and enforce SOPs and protocols. - Ability to plan, communicate and execute activities for the improvement of overall operations. <strong>Languages</strong> Excellent written and spoken English and Arabic.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where heshe has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures & regulations. Environment: Internal: Plasma Operations and Medical Director, Quality, Center Manager, Operations Manager and Medical staff. External: Donors, Health Authorities, government agencies, patient groups, auditors, and community organizations. Key responsibility: - Ensure the proper selection of plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience. - Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma. - Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures. - Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department. - Perform the required physical examination for donors. - Review donors related documents carefully. - Carefully explain the Informed Consent and witness the donors signature on the form. - In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating. - Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests. - Management of Donor Adverse Event Reactions and the appropriate level of care. Key responsibility: - Timely review of accumulated data to confirm established donor suitability, donor safety and product safety. - Review the accumulated laboratory data of SPE, syphilis and Total Protein results in a timely basis, as well as the collection records, to determine whether the donor should be deferred for further donation. - Approve a donor whose SPE results were abnormal for plasmapheresis when normal results are obtained. - Recommend changes and improvements to Standard Operating Procedures. - Provide education sessions to the center medical staff according to the company's Standard Operating Procedures (SOP). - Learn, understand and be independent working with the PDS (Plasma Donor System). - Follows all cGMP and good documentation practice guidelines. - Review the QA reports for timely and appropriate actions on moderate complexity procedures for test problems.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Academic experience required</b></p><p>Essential: - Bachelors Degree in Medicine.</p><p>Preferred: - Post graduate studies in Medicine, preferrable</p><b>Professional experience required :</b><p>- Clinical experience.</p><p>- Experience in GxP-regulated environment.</p><b>Computing skills :</b><p>- Proficiency in all Microsoft Office applications.</p><b>Personal skills:</b><ul><li>Clinical skills.</li><li>Assertiveness and decision-making ability.</li><li>Quality mindset.</li><li>Excellent customer service skills.</li><li>Organized and able to manage time effectively.</li><li>Ability to work within a highly regulated and fast paced medical environment.</li><li>Ability to influence and direct center medical staff through effective leadership skills.</li><li>Ability to understand, explain, follow, and enforce SOPs and protocols.</li><li>Ability to plan, communicate and execute activities for the improvement of overall operations.</li></ul><b>Languages:</b><p>Excellent written and spoken English and Arabic.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job objective The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where heshe has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures & regulations. - Rotational Shifts (not fixed), 5 working days and 2 days off , 8 working hours</p><p>Key responsibility - Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience. - Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma. - Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures. - Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department. - Perform the required physical examination for donors. - Review donors related documents carefully. - Carefully explain the Informed Consent and witness the donor's signature on the form. - In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating. - Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests. - Management of Donor Adverse Event Reactions and the appropriate level of care. - Timely review of accumulated data to confirm established donor suitability, donor safety and product safety. - Review the accumulated laboratory data of SPE, syphilis and Total Protein results in a timely basis, as well as the collection records, to determine whether the donor should be deferred for further donation. - Approve a donor whose SPE results were abnormal for plasmapheresis when normal results are obtained. - Recommend changes and improvements to Standard Operating Procedures. - Provide education sessions to the center medical staff according to the company's Standard Operating Procedures (SOP). - Learn, understand and be independent working with the PDS (Plasma Donor System). - Follows all cGMP and good documentation practice guidelines. - Review the QA reports for timely and appropriate actions on moderate complexity procedures for test problems.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Academic experience required</h2>Essential: - Bachelors Degree in Medicine. Preferred: - Post graduate studies in Medicine, preferrable.<br><h2>Professional experience required</h2>- Clinical experience. - Experience in GxP-regulated environment.<br><h2>Computing skills</h2>- Proficiency in all Microsoft Office applications.<br><h2>Personal skills</h2>- Clinical skills. - Assertiveness and decision-making ability. - Quality mindset. - Excellent customer service skills. - Organized and able to manage time effectively. - Ability to work within a highly regulated and fast paced medical environment. - Ability to influence and direct center medical staff through effective leadership skills. - Ability to understand, explain, follow, and enforce SOPs and protocols. - Ability to plan, communicate and execute activities for the improvement of overall operations.<br><h2>Languages</h2>Excellent written and spoken English and Arabic.<p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where heshe has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures & regulations.</p><p><strong>Environment:</strong> Internal: Plasma Operations and Medical Director, Quality, Center Manager, Operations Manager and Medical staff. External: Donors, Health Authorities, government agencies, patient groups, auditors, and community organizations.</p><p><strong>Key responsibility:</strong></p><ul><li>Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience.</li><li>Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma.</li><li>Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures.</li><li>Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department.</li><li>Perform the required physical examination for donors.</li><li>Review donors related documents carefully.</li><li>Carefully explain the Informed Consent and witness the donors signature on the form.</li><li>In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating.</li><li>Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests.</li><li>Management of Donor Adverse Event Reactions and the appropriate level of care.</li></ul><p><strong>Key responsibility:</strong></p><ul><li>Timely review of accumulated data to confirm established donor suitability, donor safety and product safety.</li><li>Review the accumulated laboratory data of SPE, syphilis and Total Protein results in a timely basis, as well as the collection records, to determine whether the donor should be deferred for further donation.</li><li>Approve a donor whose SPE results were abnormal for plasmapheresis when normal results are obtained.</li><li>Recommend changes and improvements to Standard Operating Procedures.</li><li>Provide education sessions to the center medical staff according to the company's Standard Operating Procedures (SOP).</li><li>Learn, understand and be independent working with the PDS (Plasma Donor System).</li><li>Follows all cGMP and good documentation practice guidelines.</li><li>Review the QA reports for timely and appropriate actions on moderate complexity procedures for test problems.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Academic experience required</strong> Essential: - Bachelors Degree in Medicine. Preferred: Post graduate studies in Medicine, preferrable</li><li><strong>Professional experience required :</strong> - Clinical experience. - Experience in GxP-regulated environment.</li><li><strong>Computing skills :</strong> - Proficiency in all Microsoft Office applications.</li><li><strong>Personal skills:</strong> - Clinical skills. - Assertiveness and decision-making ability. - Quality mindset. - Excellent customer service skills. - Organized and able to manage time effectively. - Ability to work within a highly regulated and fast paced medical environment. - Ability to influence and direct center medical staff through effective leadership skills. - Ability to understand, explain, follow, and enforce SOPs and protocols. - Ability to plan, communicate and execute activities for the improvement of overall operations.</li><li><strong>Languages:</strong> Excellent written and spoken English and Arabic.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Job Summary </b><br><p> </p>
<p>We are seeking a highly skilled AI Engineer (Agentic AI) to support the design and delivery of next-generation AI solutions leveraging large language models (LLMs), autonomous agents, and advanced machine learning techniques. The role will enable AI-driven transformation by building intelligent systems such as copilots, multi-agent workflows, and RAG solutions.</p><b>
About the Role <br></b><p> </p>
<p>This role sits within the Technology Consulting Data & AI practice. The candidate will translate business challenges into AI use cases and deliver production-grade AI systems across the full lifecycle.</p><b>
Key Responsibilities <br></b><p> </p>
<p>- Design and develop AI agents and multi-agent systems</p>
<p>- Build RAG pipelines</p>
<p>- Develop scalable AI services using APIs and microservices</p>
<p>- Integrate LLMs with enterprise systems</p>
<p>- Apply Responsible AI practices</p>
<p>- Engage with stakeholders and present solutions</p><b>
Required Experience & Qualifications <br></b><p> </p>
<p>- 2 6 years of experience in AI engineering or ML</p><b>
Key Skills & Competencies <br></b><p> </p>
<p> <strong>1 - Agentic AI & LLM Eng Mandatory Weight 10 Core Competencies:</strong> </p>
<ul>
<li>AI Agents</li>
<li>Autonomous Agents</li>
<li>Multi-agent systems</li>
<li>LLM Applications</li>
<li>LLM Orchestration</li>
<li>Generative AI Engineer</li>
<li>AI Copilot Development</li>
<li>Prompt Engineering</li>
</ul>
<p> </p>
<p> <strong>2 Framework and Tooling Mandatory Weight 10 Core Competencies:</strong> </p>
<p> <strong> </strong> </p>
<ul>
<li>LangChain</li>
<li>LangGraph</li>
<li>Semantic Kernel</li>
<li>AutoGen (Microsoft)</li>
<li>CrewAI</li>
<li>LlamaIndex</li>
<li>OpenAI API / Azure OpenAI</li>
<li>Hugging Face Transformers</li>
<li>DSPy</li>
<li>Instructor / Pydantic AI</li>
<li>Guardrails AI</li>
<li>LangSmith</li>
</ul>
<p> </p>
<p> </p>
<p> <strong>3 Data Science/Machine Learning Mandatory Weight 10 Core Competencies:</strong> </p>
<p> </p>
<p> <strong> </strong> </p>
<ul>
<li>Deep Learning</li>
<li>NLP (Natural Language Processing)</li>
<li>Data Science</li>
<li>Model training / evaluation</li>
<li>Feature engineering</li>
<li>Fine-tuning LLMs (LoRA / QLoRA)</li>
<li>RLHF / alignment techniques</li>
<li>Model benchmarking</li>
<li>Transformer architecture</li>
</ul>
<p> <strong> </strong> </p>
<p> <strong> </strong> </p>
<p> <strong>4 Cloud Native architecture Mandatory Weight 10 Core Competencies</strong> </p>
<p> </p>
<p> <strong> </strong> </p>
<ul>
<li>Python</li>
<li>API development</li>
<li>REST APIs</li>
<li>Microservices</li>
<li>FastAPI / Flask</li>
<li>Async programming (asyncio)</li>
<li>Docker</li>
<li>CI/CD pipelines</li>
<li>Event-driven architecture</li>
<li>TypeScript (nice to have)</li>
</ul>
<p> </p>
<p> </p>
<p> <strong>5 RAG & Retrieval Systems Mandatory Weight 10 Core Competencies</strong> </p>
<p> </p>
<p> <strong> </strong> </p>
<ul>
<li>RAG (Retrieval-Augmented Generation)</li>
<li>Vector databases</li>
<li>Embeddings</li>
<li>Semantic search</li>
<li>Hybrid search (BM25 + vector)</li>
<li>Document chunking strategies</li>
<li>Re-ranking (Cohere, cross-encoder)</li>
<li>Knowledge graphs</li>
<li>GraphRAG</li>
<li>Contextual compression</li>
</ul>
<p> </p>
<p> </p>
<p> <strong>6 Vector DB and Search Mandatory Weight 10 Core Competencies</strong> </p>
<p> </p>
<p> <strong> </strong> </p>
<ul>
<li>Pinecone</li>
<li>FAISS</li>
<li>ChromaDB</li>
<li>Weaviate</li>
<li>Azure AI Search</li>
<li>Qdrant</li>
<li>Milvus</li>
<li>pgvector (PostgreSQL)</li>
</ul>
<p> </p>
<p> </p>
<p> <strong>7 Cloud Platform & DevOps Mandatory Weight 10 Core Competencies</strong> </p>
<p> </p>
<p> <strong> </strong> </p>
<ul>
<li>Azure (Azure OpenAI, AI Foundry) OR AWS (Bedrock, SageMaker) OR GCP (Vertex AI)</li>
<li>Docker</li>
<li>Kubernetes</li>
<li>Azure Container Apps</li>
<li>GitHub Actions / Azure DevOps</li>
</ul>
<p> <strong> </strong> </p>
<p> </p>
<p> <strong>8 Observability & Evaluation Mandatory Weight 10 Core Competencies</strong> </p>
<p> </p>
<p> <strong> </strong> </p>
<ul>
<li>LangSmith</li>
<li>Weights & Biases</li>
<li>Arize AI / Phoenix</li>
<li>Prompt evaluation frameworks</li>
<li>RAGAS (RAG evaluation)</li>
<li>A/B testing of AI outputs</li>
<li>Hallucination detection</li>
<li>Tracing & distributed logging</li>
<li>Eval-driven development</li>
</ul>
<p> <strong> </strong> </p>
<p> </p>
<p> <strong>9 AI Safety and Governance Mandatory Weight 10 Core Competencies</strong> </p>
<p> <strong> </strong> </p>
<p> </p>
<ul>
<li>Responsible AI principles</li>
<li>Prompt injection prevention</li>
<li>Guardrails implementation</li>
<li>Output filtering / content moderation</li>
<li>Bias & fairness evaluation</li>
<li>Model explainability (SHAP, LIME)</li>
<li>Human-in-the-loop (HITL)</li>
<li>EU AI Act / SDAIA NAII awareness</li>
<li>Red-teaming LLMs</li>
</ul>
<p> <strong>10 General - </strong> Optional Weight 10 Core Competencies</p>
<ul>
<li>GitHub with GenAI / agent projects</li>
<li>Built chatbots / copilots in production</li>
<li>Azure OpenAI / OpenAI APIs / Anthropic Claude</li>
<li>Experience integrating tools into LLMs</li>
<li>Production deployment experience</li>
<li>Open-source contributions (LangChain etc.)</li>
<li>Technical blog / papers on AI agents</li>
<li>Conference talks or demos</li>
</ul>
Additional Requirements <br><p> </p>
<p>- Fluent in English</p>
<p>- Strong communication and stakeholder skills</p>
<p>- Portfolio or GitHub projects preferred</p></div></section>
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Job Description<br><p>• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.</p><br><p>• Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff and board members.</p><br><p>• Expert level written and verbal communication skills.</p><br><p>• Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response.</p><br><p>• Demonstrated ability to achieve high performance goals and meet deadlines in a fast paced environment.</p><br><p>• Highly resourceful team-player, with the ability to also be extremely effective independently.</p><br><br>Qualifications<br><p>• Bachelor's degree required.</p><br><p>• Strong work tenure of experience supporting Executives, preferably in a like organization.</p><br><p>• Experience and interest in internal and external communications.</p><br><p>• Proficient in Microsoft Office (Word, Excel, and Power Point).</p><br><br>Additional Information<br><p><strong>Our Benefits</strong></p><br><ul><li>Flexible working environment</li><li>Volunteer time off</li><li>LinkedIn Learning</li><li>Employee-Assistance-Program (EAP)</li></ul><p>NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.</p><br>
<p><strong>About NIQ</strong></p><br><p>NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.</p><br><p>For more information, visit NIQ.com</p><br><p>Want to keep up with our latest updates?</p><br><p>Follow us on: LinkedIn | Instagram | Twitter | Facebook</p><br>
<p><strong>Our commitment to Diversity, Equity, and Inclusion</strong></p><br><p>At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</p><br><br><br> </div>
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<p><b><span>You are about to apply for a job at a certified Top Employer in 2026!</span></b></p>
<p><b><span>Ready to be part of one of the market leaders in Egypt? Apply now!</span></b></p>
<p><b><span>Raya Auto;<span> </span>one<span> </span>of<span> </span>Raya’s<span> </span>subsidiaries<span> </span>is<span> </span>hiring<span> </span>a<span> </span>Senior Specialist (Treasury)</span></b></p>
<p><b><u><span>What<span> </span>will<span> </span>you<span> </span><span>do?</span></span></u></b><b></b></p>
<ul>
<li><span>Oversee daily cash management activities and liquidity forecasting to ensure sufficient funding for operational and business requirements</span></li>
<li><span>Monitor and optimize working capital components, including inventory, receivables, and payables, to improve cash flow efficiency.</span></li>
<li><span>Manage banking relationships and credit facilities to secure effective financial support and maintain strong partnerships with financial institutions</span></li>
<li><span>Monitor foreign exchange exposure and multi-currency operations to minimize financial risks and support international transactions</span></li>
<li><span>Develop and maintain treasury policies, procedures, and internal controls to ensure compliance and strengthen financial governance</span></li>
<li><span>Prepare cash flow forecasts, treasury reports, and financial analyses to support management decision-making and financial planning</span></li>
<li><span>Manage capital expenditure budgets and financing activities to ensure proper allocation of financial resources and business continuity</span></li>
<li><span>Ensure compliance with financial regulations, internal policies, and audit requirements to minimize operational and financial risks</span></li>
<li><span>Collaborate with Finance, Operations, and Supply Chain teams to align treasury activities with business objectives and operational needs</span></li>
<li><span>Identify and implement treasury process improvements to enhance efficiency, accuracy, and cash utilization</span></li>
</ul>
<p><span> </span></p>
<p><b><u><span>What<span> </span>will<span> </span>you<span> </span><span>need?</span></span></u></b></p>
<p><b><span> </span></b></p>
<p><span><span>·<span> </span></span></span><span>Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.</span></p>
<p><span><span>·<span> </span></span></span><span>3–5 years of experience in treasury, cash management, or corporate finance.</span></p>
<p><span><span>·<span> </span></span></span><span>Previous experience within manufacturing or advanced manufacturing industries is preferred.</span></p>
<p><span><span>·<span> </span></span></span><span>Strong knowledge of liquidity management and working capital optimization.</span></p>
<p><span><span>·<span> </span></span></span><span>Experience handling multi-currency transactions and foreign exchange exposure.</span></p>
<p><span><span>·<span> </span></span></span><span>Advanced proficiency in Microsoft Excel and treasury management systems.</span></p>
<p><span><span>·<span> </span></span></span><span>Strong analytical, problem-solving, and communication skills</span></p>
<p><span><span>·<span> </span></span></span><span>Ability to work effectively in a fast-paced environment and manage multiple priorities.</span></p>
<p> </p>
<p><b><u><span>What<span> </span>is<span> </span>unique<span> </span>about<span> </span><span>Raya?</span></span></u></b><b></b></p>
<p><b><span> </span></b></p>
<p><span><span>·<span> </span></span></span><span>Are you an eager learner? Raya believes in its employees, so we aim to continuously<span> </span>provide </span><b><span>learning<span> </span>&<span> </span>development<span> </span>plans<span> </span></span></b><span>for<span> </span>all<span> </span>of<span> </span>our<span> </span>employees<span> </span>to ensure their personal and career development.</span></p>
<p><span><span>·<span> </span></span></span><span>Are<span> </span>you<span> </span>looking<span> </span>for<span> </span></span><b><span>career<span> </span>progression</span></b><span>?<span> </span>Raya<span> </span>is<span> </span>an<span> </span>entity<span> </span>where<span> </span>you<span> </span>can<span> </span>grow whether horizontally or vertically as we offer internal transfer opportunities.</span></p>
<p><span><span>·<span> </span></span></span><span>Are<span> </span>you<span> </span>looking<span> </span>for<span> </span>a </span><b><span>rewarding<span> </span>environment</span></b><span>?<span> </span>Raya's<span> </span>top<span> </span>achievers<span> </span></span><span>are </span><span>awarded<span> </span>annually<span> </span>with<span> </span>an<span> </span>international<span> </span>5<span> </span>days<span> </span><span>trip.</span></span></p>
<p><span><span>·<span> </span></span></span><span>Are you looking for an opportunity to give back to the community? Raya encourages<span> </span>their<span> </span>employees<span> </span>to<span> </span>give<span> </span>back<span> </span>to<span> </span>the<span> </span>community<span> </span>through<span> </span>different ongoing </span><b><span>CSR </span></b><span>programs and initiatives.</span></p>
<p><span>Are<span> </span>you<span> </span>a<span> </span>foodie?<span> </span></span><b><span>Exclusive<span> </span>discounts<span> </span></span></b><span>for<span> </span>Raya<span> </span>employees<span> </span>at<span> </span><span>Raya’s </span></span><span>Restaurants.</span></p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<p>Company Description Portaluna, a Morgans Originals Hotel Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment. This is an exciting new position within Ennismore s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p><p>Job Description Oversee Daily Operations: Assist in managing daily housekeeping operations, ensuring that rooms and public areas are cleaned and maintained to the highest standards. Room Readiness: Monitor room cleaning schedules to ensure rooms are ready for guest check-in and meet quality standards. Assist in prioritizing high-traffic areas or special requests for room preparation. Public Area Maintenance: Ensure that public areas, including hallways, lobbies, bathrooms, and facilities, are kept clean and well-maintained throughout the day.</p><p>Team Leadership & Development: Supervise Housekeeping Team: Supervise housekeeping staff during shifts, providing guidance, support, and training to ensure high performance and adherence to cleaning standards. Training & Development: Assist in training new team members and provide continuous coaching to enhance service delivery. Conduct performance reviews and identify areas for improvement. Team Scheduling: Help manage shift schedules for housekeeping team members to ensure adequate coverage during peak times and to optimize operational efficiency.</p><p>Quality Control & Inspections: Inspect Rooms & Facilities: Regularly inspect guest rooms, suites, and public areas to ensure they meet the luxury standards of Banyan Tree. Conduct spot checks and address any areas of concern. Quality Assurance: Monitor cleanliness standards, ensuring all staff members follow proper cleaning procedures and quality control measures. Correct and provide feedback on any discrepancies.</p><p>Inventory & Supplies Management: Inventory Control: Monitor housekeeping inventory levels, including cleaning supplies, linen, and guest amenities. Ensure items are stocked and ordered timely to prevent shortages. Laundry Operations: Oversee the laundry department s activities, ensuring the proper handling and cleaning of linens and uniforms. Ensure the quality of laundry service meets hotel standards.</p><p>Guest Service & Relations: Guest Requests: Handle guest requests related to housekeeping, such as additional amenities, room preferences, or special cleaning requirements. Ensure timely and efficient responses to requests. Problem Resolution: Address and resolve any guest concerns related to cleanliness, room maintenance, or housekeeping service with professionalism and urgency.</p><p>Health & Safety Compliance: Maintain Health & Safety Standards: Ensure all cleaning and maintenance procedures comply with health and safety regulations. Conduct training sessions for staff on safe chemical handling, emergency procedures, and proper use of equipment. Hygiene & Cleanliness Standards: Ensure the hotel s cleanliness, hygiene, and sanitation standards are upheld, in line with company policies and local regulations. Monitor and enforce cleanliness in all guest-facing areas.</p><p>Administrative Support & Reporting: Daily Operations Reporting: Assist in preparing reports on departmental activities, including occupancy levels, staff performance, inventory usage, and guest satisfaction scores. Submit daily reports to the Housekeeping Manager. Budget & Cost Control: Support the Housekeeping Manager in managing department costs and adhering to the housekeeping budget. Track expenses, including cleaning products and laundry services, to ensure cost efficiency.</p><p>Collaboration with Other Departments: Cross-department Coordination: Work closely with the Front Office, Engineering, and other departments to ensure the smooth running of hotel operations. Ensure rooms are serviced and prepared according to guest check-in schedules. Issue Resolution: Collaborate with engineering, and front desk teams to quickly address and resolve issues related to room maintenance, equipment, or guest concerns.</p><p>Additional Responsibilities: Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p>People & Culture Employee Relations Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist. Recruitment Hire new Heartists in conjunction with the People & Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</p><p>Employee Engagement and Communications Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel </p><p><strong>Desired Candidate Profile</strong></p><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience.</p><p>Leading Myself</p><ul><li>Positive Orientation</li><li>Operational Decision Making</li><li>Self-Development & Management</li></ul><p>Leading Others</p><ul><li>Developing an Empowered Team</li><li>Leading an Engaged and Diverse Team</li><li>Communication</li></ul><p>Leading the Business</p><ul><li>Advocating Guest Passion</li><li>Business Planning and Analysis</li><li>Business Improvement and Change</li></ul><p>Experience/Certificates/Education</p><p>Experience: Minimum of 2-3 years in a supervisory / leadership role within the housekeeping division, ideally in a luxury hospitality setting.</p><p>Education: Bachelor s degree in Hospitality Management, Business Administration, or a related field.</p><p>Skills & Attributes:</p><ul><li>Strong leadership and people management skills.</li><li>Excellent interpersonal and communication abilities.</li><li>Attention to detail and strong organizational skills.</li><li>Proven ability to manage multiple priorities and meet deadlines.</li><li>Ability to handle confidential and sensitive information.</li><li>Proficiency in relevant software and MS Office Suite.</li><li>Professional and well-presented at all times.</li><li>Customer-centric approach with a passion for hospitality.</li><li>Proactive problem-solver with a solutions-oriented mindset.</li><li>Ability to work in a fast-paced, dynamic environment.</li><li>Must be able to handle multiple tasks and adapt to changing priorities.</li></ul><p>Language:</p><ul><li>Excellent reading, writing and oral proficiency in English language.</li><li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li></ul><p>These qualifications and attributes are crucial for excelling in the role, ensuring effective leadership, operational excellence, and outstanding guest experiences.</p><p>Additional Information</p><p>What awaits you...</p><ul><li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>A competitive package and plenty of development opportunities.</li></ul>
<p>Oversee Daily Operations: Assist in managing daily housekeeping operations, ensuring that rooms and public areas are cleaned and maintained to the highest standards. Room Readiness: Monitor room cleaning schedules to ensure rooms are ready for guest check-in and meet quality standards. Assist in prioritizing high-traffic areas or special requests for room preparation. Public Area Maintenance: Ensure that public areas, including hallways, lobbies, bathrooms, and facilities, are kept clean and well-maintained throughout the day. Team Leadership & Development: Supervise Housekeeping Team: Supervise housekeeping staff during shifts, providing guidance, support, and training to ensure high performance and adherence to cleaning standards. Training & Development: Assist in training new team members and provide continuous coaching to enhance service delivery. Conduct performance reviews and identify areas for improvement. Team Scheduling: Help manage shift schedules for housekeeping team members to ensure adequate coverage during peak times and to optimize operational efficiency. Quality Control & Inspections: Inspect Rooms & Facilities: Regularly inspect guest rooms, suites, and public areas to ensure they meet the luxury standards of Banyan Tree. Conduct spot checks and address any areas of concern. Quality Assurance: Monitor cleanliness standards, ensuring all staff members follow proper cleaning procedures and quality control measures. Correct and provide feedback on any discrepancies. Inventory & Supplies Management: Inventory Control: Monitor housekeeping inventory levels, including cleaning supplies, linen, and guest amenities. Ensure items are stocked and ordered timely to prevent shortages. Laundry Operations: Oversee the laundry department s activities, ensuring the proper handling and cleaning of linens and uniforms. Ensure the quality of laundry service meets hotel standards. Guest Service & Relations: Guest Requests: Handle guest requests related to housekeeping, such as additional amenities, room preferences, or special cleaning requirements. Ensure timely and efficient responses to requests. Problem Resolution: Address and resolve any guest concerns related to cleanliness, room maintenance, or housekeeping service with professionalism and urgency. Health & Safety Compliance: Maintain Health & Safety Standards: Ensure all cleaning and maintenance procedures comply with health and safety regulations. Conduct training sessions for staff on safe chemical handling, emergency procedures, and proper use of equipment. Hygiene & Cleanliness Standards: Ensure the hotel s cleanliness, hygiene, and sanitation standards are upheld, in line with company policies and local regulations. Monitor and enforce cleanliness in all guest-facing areas. Administrative Support & Reporting: Daily Operations Reporting: Assist in preparing reports on departmental activities, including occupancy levels, staff performance, inventory usage, and guest satisfaction scores. Submit daily reports to the Housekeeping Manager. Budget & Cost Control: Support the Housekeeping Manager in managing department costs and adhering to the housekeeping budget. Track expenses, including cleaning products and laundry services, to ensure cost efficiency. Collaboration with Other Departments: Cross-department Coordination: Work closely with the Front Office, Engineering, and other departments to ensure the smooth running of hotel operations. Ensure rooms are serviced and prepared according to guest check-in schedules. Issue Resolution: Collaborate with engineering, and front desk teams to quickly address and resolve issues related to room maintenance, equipment, or guest concerns. Additional Responsibilities: Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property. People & Culture Employee Relations Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist. Recruitment Hire new Heartists in conjunction with the People & Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate. Employee Engagement and Communications Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager. Learning & Talent Development & Performance Management Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training. Ensure Departments have adequate Departmental trainers, and these are well utilised. For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development. Development of direct reports to give them ongoing feedback and development. Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues. Performs additional duties as directed by supervisors. Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel. Is fully conversant with all health and safety, fire and emergency procedures. </p><p><strong>Desired Candidate Profile</strong></p><div><h3>Qualifications</h3><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience.</p><h3>Leading Myself</h3><ul><li>Positive Orientation</li><li>Operational Decision Making</li><li>Self-Development & Management</li></ul><h3>Leading Others</h3><ul><li>Developing an Empowered Team</li><li>Leading an Engaged and Diverse Team</li><li>Communication</li></ul><h3>Leading the Business</h3><ul><li>Advocating Guest Passion</li><li>Business Planning and Analysis</li><li>Business Improvement and Change</li></ul><h3>Experience/Certificates/Education</h3><ul><li><strong>Experience:</strong> Minimum of 2-3 years in a supervisory / leadership role within the housekeeping division, ideally in a luxury hospitality setting.</li><li><strong>Education:</strong> Bachelor s degree in Hospitality Management, Business Administration, or a related field.</li><li><strong>Skills & Attributes:</strong><ul><li>Strong leadership and people management skills.</li><li>Excellent interpersonal and communication abilities.</li><li>Attention to detail and strong organizational skills.</li><li>Proven ability to manage multiple priorities and meet deadlines.</li><li>Ability to handle confidential and sensitive information.</li><li>Proficiency in relevant software and MS Office Suite.</li><li>Professional and well-presented at all times.</li><li>Customer-centric approach with a passion for hospitality.</li><li>Proactive problem-solver with a solutions-oriented mindset.</li><li>Ability to work in a fast-paced, dynamic environment.</li><li>Must be able to handle multiple tasks and adapt to changing priorities.</li></ul></li><li><strong>Language:</strong><ul><li>Excellent reading, writing and oral proficiency in English language.</li><li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li></ul></li></ul><p>These qualifications and attributes are crucial for excelling in the role, ensuring effective leadership, operational excellence, and outstanding guest experiences.</p></div>
Retail Architect Lead Job Summary The Retail Architect Lead will be responsible for leading the planning, design, technical development, and successful delivery of retail architecture and fit-out projects. The role will oversee retail concept development, architectural design, engineering coordination, project management, budgeting, contractor and vendor management, technical documentation, and regulatory compliance to ensure projects are delivered on time, within budget, and in line with approved brand standards. Key Responsibilities Retail Architecture & Design Lead the planning, design, budgeting, scheduling, and execution of retail architecture and fit-out projects. Develop and maintain retail store concepts, design standards, architectural guidelines, and new retail formats. Review and approve architectural layouts, design proposals, 3D concepts, material selections, and technical documentation. Ensure consistency of brand identity and customer experience across all retail locations. Identify opportunities to improve retail design concepts and customer experience. Project Delivery & Contractor Management Lead retail project delivery, ensuring compliance with timelines, budgets, quality standards, and project objectives. Manage CAPEX, engineering budgets, cost assessments, rate cards, and change requests. Oversee vendors, consultants, contractors, tendering, bidding, contract negotiations, and contractor selection. Provide technical and contractual guidance and proactively identify and mitigate project risks. Act as the primary escalation point for architectural, engineering, construction, and fit-out matters. Technical Documentation & Design Governance Prepare, review, and approve architectural drawings, CAD documentation, technical specifications, 3D models, and construction packages. Collaborate with architects, engineers, consultants, and contractors to translate design concepts into executable solutions. Establish and maintain drawing standards, documentation controls, retail concept guidelines, and project records. Coordinate drawing revisions, technical clarifications, and design updates throughout project execution. Ensure architectural documentation complies with applicable regulations and engineering standards. Compliance & Quality Assurance Ensure compliance with building codes, authority requirements, safety regulations, and company standards. Monitor project quality, construction standards, contractor performance, and design consistency. Conduct project reviews and recommend improvements to design quality, efficiency, and cost effectiveness. Identify technical issues, project risks, and compliance gaps and implement corrective actions. Support continuous improvement of retail architecture and fit-out processes. Stakeholder Management & Leadership Lead project presentations, design reviews, and executive reporting. Collaborate with internal teams, consultants, contractors, and regulatory authorities. Provide technical direction, leadership, and mentoring to project teams. Support new store concepts, expansion projects, and strategic initiatives. Build strong stakeholder relationships and ensure alignment between business objectives and project delivery. Requirements Bachelor's degree in Architecture, Architectural Engineering, Interior Design, or a related field. Minimum 7 years of experience in retail architecture, commercial fit-out, architectural project management, or a related field. Strong experience in retail design projects and contractor management. Proficiency in Auto CAD and other architectural drafting software. Practical knowledge of Sketch Up, Revit, 3ds Max, or similar 3D modeling and visualization tools. Knowledge of project management and scheduling software. Proficiency in MS Office, particularly Excel, Word, and Power Point. Professional fluency in English, both written and spoken. Skills & Competencies Strong knowledge of retail architecture, commercial fit-out, construction methodologies, and space planning. Strong understanding of architectural standards, engineering coordination, regulatory compliance, and authority approval processes. Ability to manage multiple retail projects while balancing quality, timelines, budgets, and business priorities. Strong financial and budgeting skills, including CAPEX and cost estimation. Excellent negotiation, contractor management, and stakeholder management skills. Strong analytical and problem-solving abilities. Ability to establish retail concept guidelines and ensure consistent brand execution across locations. Strategic thinking, leadership, accountability, teamwork, and change management
We are seeking a highly skilled and commercially astute Compliance Manager to lead our internal audit and compliance function. This is a strategic role that goes beyond traditional compliance, requiring a candidate with a robust financial management background ideally at the Finance Manager or CFO level within the real estate or contracting industry. The successful candidate will be responsible for designing and directing the internal audit and control framework while overseeing all ancillary compliance matters.<br>Key Responsibilities:1. Internal Audit & Financial Controls Develop and Implement Audit Plan: Design and execute a comprehensive, risk-based annual internal audit plan covering financial, operational, and administrative areas. Financial Oversight: Leverage deep financial expertise to audit complex financial statements, project costing, budgeting, forecasting, and cash flow management. This requires understanding the financial intricacies of large-scale construction and real estate projects. Internal Controls Framework: Establish, maintain, and continuously improve the internal control environment to mitigate business risks, prevent fraud, and ensure the accuracy of financial reporting. Contract Compliance & Risk: Review contractor claims, variation orders, and contractual obligations to ensure financial and operational compliance with project plans and standard forms of contracts (e.g., FIDIC). Process Improvement: Collaborate with department heads to recommend and implement corrective actions and systems improvements based on audit findings. External Audit Liaison: Maintain a strong working relationship with external auditors, ensuring they have all required information and that audit recommendations are addressed.<br>2. Compliance & Regulatory Oversight Regulatory Adherence: Monitor and ensure the company's compliance with all relevant local and international regulations, particularly those issued by the Egyptian Financial Regulatory Authority (FRA) and other governmental bodies for non-banking financial activities. AML/KYC Compliance: Develop, implement, and monitor Anti-Money Laundering (AML) and Know Your Customer (KYC) policies and procedures, ensuring adherence to regulatory requirements and reporting any suspicious transactions. Policy Management: Develop, review, and update compliance policies and procedures to reflect changes in laws, regulations, and business operations. Regulatory Reporting: Ensure timely and accurate filing of all required regulatory reports. Stakeholder Coordination: Act as the primary liaison with regulators, custodians, and external auditors on all compliance-related inquiries.<br>3. Leadership & Reporting Board Reporting: Present comprehensive audit and compliance reports to the Board of Directors and relevant committees, clearly identifying areas of risk and required actions. Team Leadership: Direct and mentor the internal audit and compliance staff to ensure they are motivated, trained, and perform to required standards. Training: Design and deliver compliance and financial control training programs for employees to foster a culture of ethics and accountability.<br>Qualifications & Requirements:Bachelor's degree in Accounting, Finance, or a related field. A Master's degree (MBA or MSc in Finance) is highly preferred . A relevant professional certification is required, such as CIA (Certified Internal Auditor), CPA (Certified Public Accountant), or CMA (Certified Management Accountant). A minimum of 10-15 years of progressive experience in finance, audit, or compliance, with at least 3-5 years in a managerial role. Mandatory experience in the Real Estate and/or Contracting industry in Egypt. A proven track record of managing finance/audit for large-scale construction projects is essential. In-depth knowledge of IFRS, Egyptian tax laws (Income Tax, VAT, WHT, Payroll), and corporate governance principles. Strong understanding of the Egyptian regulatory landscape, particularly FRA regulations, AML/CFT laws, and CBE requirements. Proficiency with ERP systems (e.g., Odoo ERP) and advanced MS Excel skills are required.
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<br>Company Description<br><br><p>Join us at Accor, where life pulses with passion!</p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p>Hospitality is a work of heart,<br>Join us and become a Heartist®</p><br><br>Job Description<br><br><p>2.1 Ensure and provide flawless, upscale, professional and high class guest service experiences<br>2.2 Analyse guest feedback and provide strategic direction to continuously improve overall rating<br>2.3 Create a communication bridge between guests and operational departments.</p><br><p>2.4 Shed light for all operational departments through the eyes of guests and deal closely with every request, problem and needs of the guests. Find solutions by keeping guest satisfaction at the fore.<br>2.5 Approve the “Through Our Guests’ Eyes” report prepared according to requests, needs and demands placed by guests throughout the day.<br>2.6 Ensure that the rooms are checked and organise the complimentary services before VIP guests enter the facility. Ensure that VIP guests are greeted in the reception. Inform the General Manager, Hotel Manager and other departments of VIP guests.<br>2.7 Ensure that a Welcome Letter is written and sent to guests staying at the hotel.<br>2.8 Ensure that reservations for the A la Carte restaurants in the hotel are scheduled in an orderly manner.<br>2.9 Identify the training needs of employees, prepare an annual training plan and deliver the necessary trainings. Submit the training participation records to the Human Resources Department.<br>2.10 Conduct an internal communication meeting with the department at least twice every month and record the items discussed.<br>2.11 Responsible for procuring and protecting the supplies required to manage the office.<br>2.12 Identify any physical conditions in the facilities that lessen guest satisfaction and ensure that the investments to be made aim at achieving guest satisfaction.<br>2.13 Identify the personal expectations and tendencies of guests and work on future concepts accordingly.<br>2.14 Evaluate the results of the Guest Satisfaction Questionnaire and prepare a report containing statistics, graphs and comments. Provide guidance to the Sales and Marketing Department through the statistical data gathered from guests.<br>2.15 Inform the General Manager about any diseases and health problems of guests.<br>2.16 Prepare the “Monthly Timecard Report” for Guest Relations employees and submit the report to the Personnel Department.<br>2.17 Prepare the weekly work schedules for Guest Relations employees.<br>2.18 Adopt the principle of 100% guest satisfaction and ensure that all employees adopt and work towards this principle.<br>2.19 Take part in the Emergency Response Teams and manage and deploy his/her own team.<br>2.20 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).<br>2.21 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for savingenergy. To predict effects of environment and efficiency of energy on purchased equipment.<br>2.22 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.<br>2.23 To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness.<br>2.24 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.<br>2.25 Carry out all other duties assigned by managers and hotel management not specified in the job description</p><br><br>Qualifications<br><br><p> Education: At least a Bachelor`s Degree.<br> Experience: At least 7 years of experience in the industry following theoretical education.<br> Foreign Language: Excellent level of English to communicate with guests and employees.<br> Courses and Training: Prior attendance in seminars and trainings in the related field.<br> Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).<br> Skills: Has excellent command of guest profiles. Trains his/her team and instructs them on how to address guests. Knows, applies and ensures application of all services and product ranges in the related field. Has knowledge of other departments and processes that it affects. Expected to have expertise, acquired through technical training, and long-term work experience concerning the methods, advanced techniques, special equipment and work processes in the related field. Expected to integrate and coordinate the operations that concern an important unit in the facility.</p><br> </div>
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<p><span><strong>Description:</strong></span></p><br><p><span>Responsible for robust estimation processes to deliver best quality and cost competitive bids to enable achievement of HBS regional sales targets. </span></p><br><p><span><strong>Technical Skills:</strong></span></p><br><ul> <li><span>Proven experience in the design, estimation, and proposal development of ELV and Security Systems, including CCTV, Access Control, Physical Security Information Management (PSIM), Security Management Systems, and integrated Fire & Security solutions.</span></li> <li><span>Expertise in ICT infrastructure design and sizing, including active and passive network components such as structured cabling, LAN/WAN networks, fiber optic infrastructure, network switches, IP Telephony, racks, cabinets, patch panels, UPS systems, and associated head-end equipment.</span></li> <li><span>Strong capability in requirements analysis, specification review, RFIs, equipment take-off, device selection, solution architecture, controller and server sizing, cable scheduling, and preparation of accurate BOQs and cost estimates</span></li> <li><span>Ability to size and select compute infrastructure, including servers, storage systems, virtualization platforms, and head-end requirements for Security, ICT, and ELV solutions.</span></li> <li><span>Sound understanding of network architecture and cybersecurity fundamentals, with the ability to propose secure LAN, WAN, and VPN solutions for single-site and multi-site deployments.</span></li> <li><span>Skilled in preparing technical proposals, compliance matrices, system architectures, riser diagrams, assumptions, exclusions, qualifications, and deviation statements in accordance with customer and regional requirements.</span></li> <li><span>Strong knowledge of Honeywell and third-party product portfolios, enabling the development of optimized, value-engineered, and technically compliant solutions aligned with customer needs and business objectives.</span></li> <li><span>Experience in driving cost optimization, value engineering, bid standardization, and continuous improvement initiatives to enhance proposal quality, competitiveness, and cycle time.</span></li> <li><span>Ability to handle complex bid activities, coordinate with sales, business development, operations, and technical review teams, and manage proposal deliverables through the complete pre-sales lifecycle.</span></li> <li><span>Strong commercial awareness, market knowledge, and analytical skills, leveraging lessons learned and competitive intelligence to develop winning technical and commercial strategies. </span></li> <li><span>Effective stakeholder management and communication skills, with the ability to engage customers, consultants, vendors, and internal teams while maintaining Honeywell's professional standards. </span></li> <li><span>Demonstrated ability to work in a fast-paced, deadline-driven environment, balancing multiple priorities while delivering high-quality, compliant bid submissions.</span></li> <li><span>Commitment to knowledge sharing and team development through coaching, mentoring, and conducting technical training and Share & Learn sessions.</span></li></ul><p><span><strong>Behavioral Skills </strong></span></p><br><ul> <li><span>Excellent verbal and written communication skills in English. French language proficiency is an added advantage.</span></li> <li><span>Ability to prioritize jobs as per the timelines</span></li> <li><span>Ability to interact and build relationships with customers and internal stakeholders.</span></li> <li><span>Ability to carry out risk assessments</span></li> <li><span>Self-motivator</span></li> <li><span>Ability to multi-task.</span></li> <li><span>Strong commitment to achieving results.</span></li> <li><span>Excellent problem solver and ability to understand impacts of actions</span></li></ul><br><span>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.</span><br>Responsibilities:<br><p><span><strong>Description:</strong></span></p><br><p><span>Responsible for robust estimation processes to deliver best quality and cost competitive bids to enable achievement of HBS regional sales targets. </span></p><br><p><span><strong>Technical Skills:</strong></span></p><br><ul><li><span>Proven experience in the design, estimation, and proposal development of ELV and Security Systems, including CCTV, Access Control, Physical Security Information Management (PSIM), Security Management Systems, and integrated Fire & Security solutions.</span></li><li><span>Expertise in ICT infrastructure design and sizing, including active and passive network components such as structured cabling, LAN/WAN networks, fiber optic infrastructure, network switches, IP Telephony, racks, cabinets, patch panels, UPS systems, and associated head-end equipment.</span></li><li><span>Strong capability in requirements analysis, specification review, RFIs, equipment take-off, device selection, solution architecture, controller and server sizing, cable scheduling, and preparation of accurate BOQs and cost estimates</span></li><li><span>Ability to size and select compute infrastructure, including servers, storage systems, virtualization platforms, and head-end requirements for Security, ICT, and ELV solutions.</span></li><li><span>Sound understanding of network architecture and cybersecurity fundamentals, with the ability to propose secure LAN, WAN, and VPN solutions for single-site and multi-site deployments.</span></li><li><span>Skilled in preparing technical proposals, compliance matrices, system architectures, riser diagrams, assumptions, exclusions, qualifications, and deviation statements in accordance with customer and regional requirements.</span></li><li><span>Strong knowledge of Honeywell and third-party product portfolios, enabling the development of optimized, value-engineered, and technically compliant solutions aligned with customer needs and business objectives.</span></li><li><span>Experience in driving cost optimization, value engineering, bid standardization, and continuous improvement initiatives to enhance proposal quality, competitiveness, and cycle time.</span></li><li><span>Ability to handle complex bid activities, coordinate with sales, business development, operations, and technical review teams, and manage proposal deliverables through the complete pre-sales lifecycle.</span></li><li><span>Strong commercial awareness, market knowledge, and analytical skills, leveraging lessons learned and competitive intelligence to develop winning technical and commercial strategies. </span></li><li><span>Effective stakeholder management and communication skills, with the ability to engage customers, consultants, vendors, and internal teams while maintaining Honeywell's professional standards. </span></li><li><span>Demonstrated ability to work in a fast-paced, deadline-driven environment, balancing multiple priorities while delivering high-quality, compliant bid submissions.</span></li><li><span>Commitment to knowledge sharing and team development through coaching, mentoring, and conducting technical training and Share & Learn sessions.</span></li></ul><p><span><strong>Behavioral Skills </strong></span></p><br><ul><li><span>Excellent verbal and written communication skills in English. French language proficiency is an added advantage.</span></li><li><span>Ability to prioritize jobs as per the timelines</span></li><li><span>Ability to interact and build relationships with customers and internal stakeholders.</span></li><li><span>Ability to carry out risk assessments</span></li><li><span>Self-motivator</span></li><li><span>Ability to multi-task.</span></li><li><span>Strong commitment to achieving results.</span></li><li><span>Excellent problem solver and ability to understand impacts of actions</span></li></ul><br>Qualifications:<br><p><span><strong>Qualifications:</strong></span></p><br><ul><li><span>BE in related discipline preferably Instrumentation & Control, Electronics & Electrical Engineering etc.</span></li><li><span>Work experience in relevant field – Min 5-8 years.</span></li><li><span>Exposure to Security, Fire, IBMS, LC, ICT, Active, Passive and ELV Systems.</span></li><li><span>Working hours’ flexibility to meet deadlines. </span></li><li><span>Pre-sales process knowledge.</span></li><li><span>Leverage AI-enabled estimation and productivity tools to improve the accuracy, efficiency, and quality of technical proposals, cost estimates, and bid deliverables.</span></li><li><span>Ability to manage jobs and/ or projects to standards, budgets.</span></li><li><span>Value engineered approach in all the deliverables.</span></li><li><span>MS office (Excel & word) competency.</span></li><li><span>Good communication, both verbal and written in French.</span></li><li><span>Ability to coordinate with multiple stakeholders from different geographic regions in multiple time zones</span></li><li><span>Balance in speed & accuracy to meet timelines</span></li><li><span>Exposure to design & estimation for security management system and complete ELV/ICT (Active and Passive) Solutions</span></li></ul><p><span><strong>We value:</strong></span></p><br><ul><li><span>Good communication, both verbal and written in French.</span></li><li><span>Ability to coordinate with multiple stakeholders from different geographic regions in multiple time zones</span></li><li><span>Balance in speed & accuracy to meet timelines</span></li><li><span>Exposure to design & estimation for security management system and complete ELV/ICT (Active and Passive) Solutions</span></li></ul><p><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</span></p><br> </div>
Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Training Strategy & Execution<br><br>Design and implement structured Rooms training programs, including onboarding, service standards, product knowledge, systems usage, and guest experience excellence. Align all training initiatives with brand standards, operational priorities, and commercial objectives. Conduct a blend of on-the-job training, classroom sessions, and coaching interventions to support learning retention and application. <br><br>Business Impact & Performance<br><br>Drive measurable improvements in guest satisfaction scores, service quality, and upselling performance through targeted training initiatives. Analyse operational performance and identify skill gaps to recommend and implement training solutions. Support Rooms leadership in improving overall departmental performance through capability development. <br><br>Learning Culture & Team Development<br><br>Foster a strong service culture by embedding brand values, storytelling, and guest engagement principles into all training activities. Provide ongoing coaching and performance feedback to team members and supervisors. Develop structured learning pathways for supervisory and future leadership roles. Identify high-potential talent in the Rooms departments and support succession planning in collaboration with People Development and People & Culture. <br><br>Training Governance & Compliance<br><br>Ensure all team members comply with hygiene, grooming, and service standards requirements. Maintain full compliance with local regulations and brand audit standards; ensure continuous audit readiness. Deliver mandatory training programs and track completion across all Rooms team members. <br><br>Content Development & Continuous Improvement<br><br>Develop, update, and standardize training materials, SOPs, manuals, and checklists in collaboration with Rooms leadership. Continuously review and enhance training effectiveness based on feedback, audits, and evolving business needs. Implement modern learning approaches, including blended learning and digital training tools where applicable. <br><br>Monitoring, Reporting & Analytics<br><br>Track and report on key training metrics, including training hours, participation, assessment results, and completion rates. Measure training effectiveness through post-training performance, guest feedback, and operational KPIs. Prepare monthly training reports highlighting progress, impact, and areas for improvement. Maintain accurate training records, attendance logs, and development tracking for all team members. <br><br>Qualifications<br><br>Qualifications & Experience<br><br>Diploma or degree in Hospitality Management, Learning & Development, or a related field. Minimum 5–7 years’ experience in hotel Rooms operations and/or Learning & Development. Proven experience in delivering training within a hospitality environment. Strong understanding of service standards, guest experience, and Rooms operations. <br><br>Skills & Competencies<br><br>Excellent communication and interpersonal skills. Strong coaching, mentoring, and facilitation capabilities. High attention to detail and commitment to service excellence. Strong organizational and time-management skills. Analytical mindset with the ability to translate training into measurable performance outcomes. Proficient in MS Office and familiar with learning management systems (LMS) is an advantage. Professional level of English required; additional languages are a plus. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
<h2 class="h5">Job description</h2>
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Company Description<br><p><strong><u>About Sutherland</u></strong></p><br><p>Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.<br>
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.</p><br><p>We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.</p><br><p>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.</p><br><p>Sutherland<br>
<em>Unlocking digital performance. Delivering measurable results.</em></p><br><br>Job Description<br><p><strong>1. POSITION SUMMARY</strong><br>
<strong>What is the main purpose of this position? Why does it exist?</strong></p><br><p><br>
▪ The CLS program training Leader role partners with the business & functional owners to <br>
establish and execute strategic training methodologies that drive business performance. The <br>
role is responsible for the training and development operations for all programs & client in <br>
assigned in the vertical; Manage training resources to meet Sutherland and Client KPI <br>
targets; Hire-train-develop a team of Training Manager and Training Specialists; Ensure <br>
supervision and trainee development in classroom and nesting, effective execution of New <br>
Hire Training, Nesting, and 0–30-day processes, compliance to all CLS mandated tools, <br>
templates, formats, and reporting guidelines; Maintain budgetary compliance, HC and <br>
ratios, and own the VTF program in the programs assigned under a vertical.</p><br><ul><li>- Plan, project, manage, and ensure execution of training delivery (New </li><li>Hire + Ongoing) for clients. Ensure ramp plan is in place, updated, </li><li>executed. Trainer and Training Room assignments are locked for each </li><li>class.</li><li>- Observe classes, Nesting & Bottom Quartile Management delivery and </li><li>lead coaching sessions for the group. Ensure effective Training Delivery </li><li>takes place and Trainers are observed, given feedback, and coached on </li><li>facilitation and classroom management effectiveness.</li><li>- Assess, maintains, and ensure Training Curriculum is updated based on </li><li>Client Needs and Program performance</li><li>- Ensures that trainees are empowered to provide feedback on training </li><li>experience and employee welfare through Daily Training Pulse, </li><li>Training Reaction Quotient, FGD, and open communication with </li><li>Trainer, Training Manager, and Site Leaders.</li><li>- Ensures the tracking & assessment of the key performance indicators, </li><li>including 30-60-90 days performance post nesting for each wave.</li><li>- Ensure Training Curriculum is updated with latest call flow, call drivers, and call samples. Assess and ensures activities, exercises, and modifications are aligned with the Account needs and updates.</li><li>- Ensure New Hire Consultants are getting right level of coaching, </li><li>support, and development during and post Nesting (30-60-90 days </li><li>tenure).</li><li>- Monitor retention per class per client and execute initiatives that will </li><li>positively impact learner experience and welfare.</li><li>- Forecast attrition in Training and Nesting and execute appropriate </li><li>retention strategies.</li><li>- Conduct FGDs for Learners and address issues and help items raised.</li><li>- Utilize feedback from Daily Training Pulse and Training Reaction </li><li>Quotient to continuously improve Training Environment and Learner Experience.</li></ul><ul><li>- Ensure updated knowledge of the two key programs at the operating </li><li>center with self at all times.</li><li>- Participates in weekly/bi-weekly performance calls with Enterprise </li><li>Managers, SD & Client as required.</li><li>- Facilitate or Participate on Needs Analysis driven by Performance </li><li>Improvement and/or potential growth. Ensures strategic action plans </li><li>based on needs analysis are executed by Training Team and other </li><li>business units.</li><li>- Coach & Develop Training Managers and Trainers in their core </li><li>competencies.</li><li>- Conduct Performance Reviews for Training Managers covering help </li><li>items, New Hire Performance, Training Throughput, Trainer </li><li>Observation, Training Reaction Quotient, Productivity, Action Plans </li><li>and Initiatives.</li><li>- Establish development plans for Training Managers and ensures it’s in </li><li>place for Trainers.</li><li>- Ensures client related billable/non-billable reports and every other </li><li>reporting requirements are collated, audited and sent out all through </li><li>Analyst/Coordinator </li><li>- Maintain updated hiring & resource planners (TRPD) for all the </li><li>operating center/site.</li><li>- Ensures consistency & compliance to all CLS mandated tools, & </li><li>reporting guidelines (e.g. TRPD, CLS Tracker, Trainer Productivity, etc) </li><li>– (via Training Specialists/Managers & Coordinator).</li><li>- Creates weekly CLS site report (4 Blocker).</li><li>- Management of the Site Training Budget; people (VTF & Trainers </li><li>utilization), facilities and equipment. Drive hiring and sourcing.</li><li>Establish and execute CLS strategies to address program challenges</li><li>- Proactively engages and manages the operating-center service delivery </li><li>relationship.</li><li>- Proactively seeks to improve Training Delivery for the site via content, </li><li>context & curriculum analysis. Uses other acceptable </li><li>ISD/Improvement Methodologies as applicable.</li><li>- Demonstrate business acumen to analyze and design solutions that </li><li>address performance challenges</li><li>- Assess if need of new technology or methodology is needed to </li><li>enhance performance and support for new hires.</li><li>- Maintain and understand the pulse of the Program/Site </li><li>- Articulate drivers and root causes enabling design of initiatives, </li><li>working with Site Leadership and other business units.</li><li>- Formulate initiatives to improve retention, satisfaction and </li><li>engagement</li><li>- Forecast CLS talent needs and develop human capital management </li><li>solutions answering both current and future needs</li><li>- Partners with stakeholders to support revenue growth and demands </li><li>for the operating center.</li><li>- Represents CLS in all relevant strategic and tactical forums; internal & </li><li>external for the operating center.</li><li>- Partners with Service Delivery and Quality to determine needs and </li><li>gaps within the operating site.</li><li>- Conducts & leads detailed gaps & needs analysis and post-training </li><li>assessment initiatives for the program.</li><li>- Lead special projects or new business developments that require </li><li>specialized training attention.</li><li>- Analyze and correlate Daily Training Pulse and Training Reaction </li><li>Quotient results with Echo Survey, Attrition Trend, and New Hire </li><li>Performance to enable formulation of initiatives to address employee </li><li>retention and performance issues.</li><li>- Lead/ participate in CLS Geo-wide projects targeting process </li><li>improvements, innovations, department governance.</li></ul><br>Qualifications<br><ul><li>College Degree (Masters/MBA is a plus)</li><li>Minimum of 7 years BPO experience with at least 4-5 years of managing Training and </li><li>Development business unit.</li><li>Demonstrated ability to use MS Office applications: Excel, Power Point, Word, and Outlook</li><li>Excellent written and oral communication skills</li><li>Excellent ability to build networks within and across functions through proactive </li><li>communication.</li><li>Ability to maintain a high degree of confidentiality and professionalism is critical</li><li>Strong work ethic, integrity, flexibility, diversity, customer service orientation, </li><li>leadership/coaching skills and team building abilities are essential</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>
Company Description<br><br>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br>Job Description<br><br> Checks cleanliness of lobby and public areas, lights and as well as front office staff in<br><br>proper and orderly appearance and behaviour. Greet the VIP guests of the hotel. As<br><br>directed by the Front office Manager, Performs special services for VIP Guest’s.<br><br> Checks on registration cards of arriving guests and ensures all information should be<br><br>filled on each cards either by Guest Relation Officers or the guests. Assist in VIP’s<br><br>arrival departure in absence of guest relation officers.<br><br> Assists in sending guest messages or faxes. Gives the instructions to the Night Reception, during the high occupancy periods,<br><br>regarding: walk-in guests and release room blocked because of no- shows<br><br>Assists in handling room lock problems.<br><br>2.6 Prepares and checks for VIP’s arrival and escorts guests to rooms.<br><br>2.7 Coordinates with all departments concerned in order to maintain Front Office functions<br><br>properly. 2.8 Operates the front office computer system in order to assist front office attendants.<br><br>2.9 Checks group department fit and ensure switchboard makes appropriate wake up calls.<br><br>2.10 Handles guest complaints and other related problems and reports on the Assistant<br><br>Manager’s log book.<br><br>2.11 Assists reception, business centre, cashier, concierge and bell captain during they are<br><br>busy.<br><br>2.12 To predict that all activities and to be purchased all equipment and belongings may<br><br>create disease for the environment, to join all activities which is organized to protect<br><br>biological diversity and shares the responsibilities, shares the individual responsibilities<br><br>in order to increase environment knowledge and to carry on necessary trainings. To<br><br>provide minimum consumption currently used all stuffs and equipment (paper, printed<br><br>out etc.).<br><br>2.13 To implement necessary warnings and departmental trainings in order to save energy<br><br>inside the facility. To carry on implementing decisions which were taken for saving<br><br>energy. To predict effects of environment and efficiency of energy on purchased<br><br>equipment.<br><br> To implement his responsibilities in order to eliminate and collect waste in a proper<br><br>way, reduce environmental pollution and harmful effects to the environment.<br><br> Carry out all responsibilities related to the quality management and food safety<br><br>management systems implemented at the facility.<br><br> Carry out all other duties assigned by managers and hotel management not specified in<br><br>Qualifications<br><br>the job description<br><br> Education: Bachelor’s Degree Experience: At least 5 years of experience in the industry following theoretical<br><br>education.<br><br> Foreign Language: Sufficient level of English and Arabic to communicate<br><br>effectively with guests and employees.<br><br> Courses and Training: Advanced theoretical and practical knowledge. Computer Literacy: MS Office applications, Front Office operating programmes (Fidelio, Opera etc.) Skills: Expected to have comprehensive technical knowledge and work experience<br><br>related to the methods, advanced techniques, special equipment and work processes in<br><br>the related field. Knows, applies and ensures application of all services and product<br><br>ranges in the related field. Has command of guest profiles
Job Objective Implement and maintain an integrated and effective compliance system by holding the responsibility of defining the department strategy, approach, execution and adherence of the processes and inspection readiness.<br>Environment- Internal: All Internal Departments.- External: Relevant Authorities.<br>Key responsibility- Strategically contribute to the direction of Grifols Egypt compliance function and broader Sustainability objectives.- Deliver clear accountabilities spanning all elements of Grifols Egypt Compliance program, including business partnering, risk assessments, training, education, presentations, review of control measures, monitoring, auditing, and reporting.- Define and assess corporate goals and business strategies to identify Compliance policies for implementation such as: SOPs, new technologies and other processes.- Ensure policies, procedures and standards are up to date, aligned with global standards, accessible and fully implemented, with appropriate and trained policy, process and/or SOP owners.- Oversee and/or manage process development and communications to support efficiency opportunities, operating model evolution, and/or new technologies.- Develops and delivers compliance objectives in alignment with company objectives to ensure an embedded and streamlined approach to governance and assurance.- Oversee analysis, design, development and implementation of high-quality, high-value training and communication programs in alignment with functional area goals and initiatives.- Share the results of assurance activities with management and ensure adequate improvement and follow up on identified gaps, corrective, and disciplinary actions.- Lead compliance management and tracking for data management delivery, including deviation determination, documentation, liaising with QA and managing & closing CAPAs; report noncompliance as needed.- Cultivate a culture of ethics, integrity, inclusion, and diversity.- Serves as the primary contact for compliance and sustainability matters to the employees and management.- Translates questions and issues into concrete improvements in policies and procedures to simplify ways of working, strengthen our compliance program and sustain an ethical culture in all business units.- Collaborates optimally with and serves as a trusted partner for colleagues from the other business functions.- Uncompromising ethical standards, honest, operating with absolute discretion and confident in exercising independent judgment- Perform compliance audit on all internal functions and departments to ensure adherence to all internal operations and evaluate all procedures to maintain accuracy with all internal standards.- Act as Data Protection steward and fulfill all mandatory requirements by Data Protection laws in Egypt.<br>Academic experience required- A Master's degree in a related science field is required.<br>Professional Experience Required- 5 to 7 years of experience in a similar role in pharmaceuticals or a related industry.- 8 years' experience in a similar role in a related industry- Significant working experience in pharmaceuticals (or a related industry) and familiar with fast-paced commercial environments- Knowledge and experience of corporate governance, health care regulations, laws, and standards.- Exhibiting strong collaborative, partnering, and interpersonal skills with a proactive mindset and a pragmatic and solutions-oriented approach.<br>Computing Skills- MS Office knowledge.- SAP experience is a plus.<br>Personal Skills- High ethical standards, trustworthy, operating with absolute discretion.- Self-motivated, reliable team member.- Ability to communicate effectively with senior management as well as with peers.- Good planning skills, ability to solve problems of a challenging nature.- Strong Time management skills and adherence to timelines.<br>Languages- Fluency in written and spoken English and Arabic.- Command of Spanish or other widely spoken languages is a plus
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><u><b>About AkzoNobel</b></u></p><br>
<p>Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.</p><br> <p>For more information please visit www.akzonobel.com </p><br> <p>© 2024 Akzo Nobel N.V. All rights reserved.</p><br>
Job Purpose
<br>
<ul>
<li>Provides order-to-cash service support to the organization by verifying the accuracy of order information and processing orders in a timely manner to ensure products reach customers on time and in full.</li>
<li>Has an interactive discussion with customers to understand their requirements and fulfilling their needs.</li>
<li>Executes any process changes and/or corrective action identified by key stakeholders to ensure an excellent standard of service and a high level of customer satisfaction are maintained.</li>
<li>Records customer complaints and responds in accordance with guidelines from supervisor</li>
</ul><br><br>Key Accountabilities
<br>
<p>1. Customer Order Service Administration:</p><br>
<ul>
<li>Receive process and follow up orders. Confirm orders in writing.</li>
<li>Review Outstanding Order Report for pending orders and ensure OTIF is met for all orders.</li>
<li>Agree on delivery dates, documentation, transport and packaging matters with customers.</li>
<li>Send product information to customers (product data, material safety data).</li>
<li>Work with the organization’s other regional offices to resolve problems, facilitate solutions and enhance customer service experience.</li>
<li>Ensure timely invoicing to customers. Invoices should be sent to customers as soon as proof of delivery has been established or as per agreed incoterms.</li>
<li>Extremely close communication with other regional customer service teams to ensure orders are fulfilled as per agreed timelines</li>
<li>Prepare the lab requests to R&D for sample request from clients. Follow-up on their processing.</li>
<li>Divert customer complaints to Technical Support and arranges products returns from customers</li>
<li>Administrate and file customer complaints.</li>
<li>Archiving of all COS related documentation in a proper and timely manner.</li>
<li>Ensures customer orders comply with any defined local authority matrices.</li>
<li>Ensure correct order maintenance for OTIF reporting.</li>
<li>Ensure all customers & orders documentation is properly filed and desks are clear of any unnecessary paperwork.</li>
</ul> <p>2. Connect with warehouse & logistics team:</p><br>
<ul>
<li>Extremely close communication with regional as well as local production as well as planning teams to ensure strict timelines are met.</li>
<li>Serve as communication link between external customers and internal local and regional stakeholders.</li>
<li>Prepare picking lists for dispatches and liaise with warehouse staff.</li>
<li>Prepare daily dispatch requests for the warehouse / logistics team.</li>
<li>Ensure that delivery dates, transport and packaging matters are agreed with customers</li>
</ul> <p>3. Invoicing & OWC management:</p><br>
<ul>
<li>Create and verify invoices, debit/credit notes, and rebate agreements (where relevant).</li>
<li>Improve OWC in cooperation with Sales Manager, Credit Control and customers.</li>
<li>Ensure correct date maintenance for orders to improve OWC. Special emphasis on bulk orders.</li>
<li>Ensure minimum numbers of orders are processed which require manual input of prices into system..</li>
<li>Ensure timely invoicing in system basis to ensure no pending invoices</li>
</ul> <p>4. Customer Communication & Sales related activities:</p><br>
<ul>
<li>Answers customer inquiries/communications as required.</li>
<li>Ensure that all orders are processed on time with order acknowledgements sent to customers</li>
<li>Serve as communication link between external customers and internal stakeholders</li>
<li>Write internal and external correspondence according to instructions of the COS Manager and Sales Manager</li>
<li>Contribute as a checker function to ensure quotations and customers contracts comply with any locally defined authority matrices</li>
</ul><br><br>Key Accountabilities (Continued)
<br>
<p>5. Maintenance of Process Flowcharts & SOP’s:</p><br>
<ul>
<li>Contributes to the development and maintenance of standards, policies and procedures regarding customer service.</li>
<li>Regularly provides feedback on the soundness and effectiveness of the customer service department’s policies and procedures.</li>
<li>Based on feedback gathered from ERP users, proposes and implements approved improvements in the service & distribution process flow.</li>
</ul> <p>6. Reporting:</p><br>
<ul>
<li>OTIF Reason Code maintenance and OTIF Reporting.</li>
<li>Outstanding Order Report.</li>
<li>Standard reporting on a daily/weekly/monthly basis on COS activities in line with defined KPIs.</li>
</ul> <p>7. Compliance:</p><br>
<ul>
<li>Adheres to all corporate policies, guidelines and statutory requirements and recommends to (senior) management adoption and/or changes to policies and guidelines to reflect circumstances within the customer service area</li>
<li>Is familiar with the applicable corporate & site policies/procedures with regard to personal conduct and HSE standards and acting in compliance with all applicable regulations</li>
</ul> <p>8. Cover for colleagues:</p><br>
<ul>
<li>Provide vacation cover for other COS colleagues in other businesses</li>
</ul><br><br>Experience
<br>
<ul>
<li>At least<strong> 2-3 years progressive customer service experience</strong> required, with strong ERP experience (preferably SAP)</li>
<li>Bachelor degree in relevant discipline.</li>
<li>This role requires an individual who is fluent in written and spoken English who is numerate, able to manage complex data, operationally and service focused, has good <strong>ERP </strong>experience (preferably SAP), and is a good <strong>communicator</strong>.</li>
<li>Must be able to work well under pressure and adhere to strict deadlines, be able to multitask, and have good interpersonal and communication skills. Must be able to work well in a team environment.</li>
<li>Good MS Office (Excel / Word / PowerPoint).</li>
<li>Good customer service and negotiation skills. </li>
<li>Able to manage time and prioritize activities effectively. Must be able to execute tasks quickly and efficiently.</li>
<li>Knowledge of ERP systems and Order to cash processes in a business to business environment.</li>
<li>Sound understanding of other functional areas: sales, supply chain, marketing and logistics.</li>
</ul><br><br><br><p><span>At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.</span></p><br>
<p><span>Requisition ID: <span>55216</span> </span></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>A. Resource Ownership & Matrix Moderation · Oversee and manage the centralized intake system for all incoming asset, facilities, labor, and advisory requests from all internal regional arms and external client segments.<br> · Apply strict prioritization rules, balancing seasonal crop timelines and biological urgencies against contractual SLAs to allocate resources without internal bias.<br> · Act as the first-line moderator when resource constraints or scheduling deadlocks occur between different farm portfolios, TS teams, or commercial accounts.<br> B. Capacity Management & Scheduling Optimization · Maintain an active, real-time digital dashboard tracking the total available hours, locations, and maintenance statuses of all physical shared assets and technical teams.<br> · Generate the master weekly and monthly deployment calendars, mapping out optimized logistical routes for machinery and technical engineers to cut fuel overhead and travel downtime.<br> · Continuously broadcast capacity forecasts to the Agri-Commercial Unit, flagging upcoming "Inactive" or unutilized equipment/labor windows so they can be immediately monetized in the external market.<br> C. Governance & System Management · Enforce the mandatory 14-to-30-day resource booking window for all internal operations to protect scheduling predictability.<br> · Oversee the scheduling and ticketing modules of the corporate ERP platform, ensuring all field resource consumption is logged accurately for precise ROI tracking by the Data Analyst.<br> B.Sc. in Supply Chain Management, Operations Research, Industrial Engineering, Logistics, or Agribusiness.<br> Expert in MS Excel; high proficiency in BI tools (Power BI, Tableau) and database management.<br> 7–10 years of intensive experience in operations planning, master scheduling, or logistics control centers.<br> Minimum 3+ years operating as a Resource Planner or Planning Manager within a complex, high-volume Matrix Organization (Agribusiness, manufacturing, or heavy logistics sectors highly preferred)</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsibilities Operational Management: Oversee the in-room dining operations, including taking orders, preparing and delivering food, and ensuring accuracy and efficiency in the execution of service, monitor the flow of orders from the kitchen to guest rooms, ensuring a smooth and streamlined process, ensuring seamless coordination between front-of-house and back-of-house teams. Ensure timely and high-quality delivery of in-room dining orders, with attention to detail in food presentation and guest requests. Ensure smooth coordination between kitchen and service teams to guarantee guest satisfaction. Maintain a thorough understanding of the menu offerings, including specials and promotions, ensuring all team members are knowledgeable. Team Leadership: Lead, mentor, and train the In-Room Dining team ensuring they adhere to service standards and operational procedures. Foster a collaborative and positive team environment, providing guidance and support to staff while maintaining high levels of performance. Conduct regular team meetings and training sessions to improve operational efficiency, service quality, and guest satisfaction. Set performance expectations, provide coaching and support, and recognize team achievements. Guest Experience & Satisfaction: Ensure exceptional guest experiences by delivering a personalized service with attention to detail in the in-room dining experience. Build and maintain strong relationships with repeat guests and VIPs, understanding their preferences and needs, and ensuring a personalized experience. Address any guest concerns or complaints regarding in-room dining promptly and professionally, working to resolve issues and ensure satisfaction. Proactively anticipate guest preferences and needs, offering customized service and menu suggestions to enhance their stay. Monitor guest feedback and consistently work towards improving the overall guest experience. Revenue Generation & Upselling: Collaborate with the F&B Operations Manager and F&B Director to develop pricing strategies for the in-room dining menu, ensuring profitability while maintaining competitive rates. Promote upselling and cross-selling of premium items, wines, and specialty services to enhance guest experience and increase revenue. Monitor sales and financial performance, identifying opportunities to improve revenue and control costs through efficient operations. Inventory & Stock Control: Oversee inventory control for in-room dining supplies, ensuring stock levels are maintained and orders are placed in a timely manner. Ensure the proper storage and handling of food and beverage items, as well as any other items used for room service. Monitor stock rotation and waste management, ensuring that supplies are fresh and utilized efficiently. Staffing & Scheduling: Create and manage the staff schedule, ensuring proper coverage for peak times while maintaining efficient operations during off-peak hours. Oversee recruitment and onboarding of new staff, ensuring they meet the in-room dining's service standards. Provide continuous feedback to the team, conduct performance appraisals, and ensure training needs are met. Monitor performance and provide feedback to ensure high levels of customer satisfaction and adherence to operational standards. Support the development of team members, creating opportunities for growth and promoting internal talent. Menu Planning & Quality Control: Collaborate with the Executive Chef and F&B Operations Manager and F&B Director to review and update the in-room dining menu to reflect current trends, seasonal ingredients, and guest preferences. Ensure the quality and presentation of food and beverages meet the hotel s high standards before being sent to the guest room. Maintain strict hygiene and food safety standards within the in-room dining service. Maintain strong communication with the kitchen team to guarantee timely food delivery and address any operational challenges. Health, Safety & Compliance: Ensure that all health, safety, and hygiene regulations are followed in the in-room dining department. Ensure all team members are trained in food safety and hygiene practices, and adhere to local and company standards. Monitor the cleanliness of all in-room dining equipment, staff uniforms, and work areas. Conduct regular checks to ensure compliance with local regulations, including food safety, fire safety, and employee health protocols. Collaboration with Other Departments: Work closely with other F&B outlets, housekeeping, and front desk to ensure seamless communication and coordination for smooth delivery of in-room dining services. Coordinate with housekeeping to ensure that any special guest requests are met, such as specific dietary requirements or preferences for room setups. Administrative & Reporting: Prepare and submit weekly and monthly reports on operational performance, guest feedback, and financial results. Maintain records of guest preferences, complaints, and requests, using this data to improve services and meet guest needs. Maintain accurate records of inventory, sales, payroll, and employee attendance. Oversee the completion of daily reports and operational checklists, ensuring all tasks are performed in a timely and efficient manner. Additional Responsibilities: Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Abilities/Key Competencies/Skills Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience. Leading Myself Positive Orientation Operational Decision Making Self-Development & Management Leading Others Developing an Empowered Team Leading an Engaged and Diverse Team Communication Leading the Business Advocating Guest Passion Business Planning and Analysis Business Improvement and Change Experience/Certificates/Education Experience: Minimum of 2-3 years in a supervisory / leadership role in in-room dining operations, preferably in a luxury hospitality environment. Experience in financial management, revenue optimization, and cost control. Education: Bachelor s degree in Hospitality Management, Business Administration, or a related field. Skills & Attributes: o Strong leadership and people management skills. o Excellent interpersonal and communication abilities. o Attention to detail and strong organizational skills. o Proven ability to manage multiple priorities and meet deadlines. o Ability to handle confidential and sensitive information. o Strong understanding of food and beverage trends, menu development, and service excellence. o Proficiency in relevant software and MS Office Suite. o Professional and well-presented at all times. o Customer-centric approach with a passion for hospitality. o Proactive problem-solver with a solutions-oriented mindset. o Ability to work in a fast-paced, dynamic environment. o Must be able to handle multiple tasks and adapt to changing priorities. Language: o Excellent reading, writing and oral proficiency in English language. o Ability to speak other languages and basic understanding of local languages will be an advantage.</p><p></p></section>