Laboratory Technician Jobs in Egypt
4042 Jobs Found
Egypt
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Cairo, Egypt</p><p><br><b>Job Family Group:</b></p><br>Customer Operations<p><br><b>Worker Type:</b></p><br>Regular<p><br><b>Posting Start Date:</b></p><br>August 5, 2026<p><br><b>Business Unit:</b></p><br><p><br><b>Experience Level: </b></p><br>Experienced Professionals<p><br><b>Job Description: </b></p><br><p><b>Job Purpose: </b></p><br><p>This job sits within the Customer Operation Journey forming a critical part of the Customer Fulfilment Cycle. The Customer Success Specialist provides high quality frontline support to existing Shell Customers from Order to payment. Customer Operations Specialist drives proactive communications, value-adding interactions, and effective issue resolution, providing best-in-market Customer experience. Customer Value Proposition that sets Shell apart from its competitors. And supports Account Managers in on-boarding Customers to Shell and delivering all relevant changes to the customer agreement throughout the contract life cycle. The CSS pricing and the contract set up, amendment and management process.</p><br><p>Follows and adjusts procedures, guidelines, and work instructions. Discusses these changes with other departments and ensures quality and efficiency improvement of work activities.<br>• Advises internal stakeholders on topics related to own area of expertise. Interaction with others demands influencing and persuasion in a tactful manner to explain and advise on performed analyses of information.<br>• Identifies shortcomings in current processes, systems and procedures within the assigned unit and suggests improvements.<br> </p><br><p><b>Principal Accountabilities:</b></p><br><p>This role may focus on some or all the accountabilities below, depending on operational requirements. Businesses serviced include but are not limited to: Global Commercial, these activities cover all Customer levels including Key Accounts and Platinum Customers.</p><br><p><b>Order Management:</b></p><br><ul><li>Place, amend and orders, liaising with other service partners in LSC, OTD & Credit as required. </li><li>Provide change information of planned shipments to schedulers and scheduling admin team, particularly to VMI Customers.</li><li>Manage Delivery Status – take ownership of delivery status enquiries and troubleshooting; proactively tracking and Business Partners as required.</li><li>Delivery Schedule Support Service - proactively call out to Customer, to manage Delivery issues</li><li>Schedule standard and non-standard orders (packed product).</li><li>Process Returned Product.</li></ul><p><b>Credit Management:</b></p><br><ul><li>Debt Collection & Cash Allocation – Administer debt collection, including direct debit rejections, allocations, refund/write-off/write on management, Cash and non-cash security handling.</li><li>Block Order Management – Monitor open orders, review order status and action blocked orders.</li><li>Handle basic Customer credit enquiries.</li></ul><p><b>Dispute Management:</b></p><br><ul><li>Own the end to end Disputes process for Quantity, Pricing, Tax and Master Data Disputes. This includes logging of dispute, undertaking initial investigation and root cause analysis, liaising with key interfaces to resolve disputes. Close the loop with Customer on case outcome and confirm closure of case.</li></ul><p><b>Feedback and Issues:</b></p><br><p>Manage Customer complaints feedback and compliments. Liaise with resolution owners, and other Service Partners as required. Close the loop with customers.</p><br><p><b>Lubricant Service Administration:</b></p><br><p>Provide basic Customer advice about the scope of the Lubes Analyst Play Book, escalate any consultative advice to Technical Helpdesk. Coach Customers on how to use the Shell Lubes Analyst systems when recording new machines and oil samples</p><br><p><b>Contract Management:</b></p><br><ul><li>Work with Account Managers to provide pre-offer, offer and contract management support for standard and non-standard contract set up and maintenance, in compliance with the Offer Book.</li><li>Execute contract legal and fiscal requirements, working with local legal focals.</li><li>Follow-up directly with customers on missing contract documentation.</li><li>Ensure contracts are signed and stored in line with local country requirements.</li><li>Review contract performance as part of SCM process.</li><li>Own contract documentation archiving and termination of customer contracts.</li><li>Support preparing for tender bids.</li><li>Securing 100% Compliance.</li></ul><p><b>Pricing:</b></p><br><p>Set up and maintain end to end pricing data, including confirming pricing, managing price increases and changes, implementing rebates and charge backs, investment deals, invoice accuracy, and resolving pricing related errors and disputes (also covers Distributor DFOA Customers)</p><br><p><b>Trouble Shooting:</b></p><br><p>Provide “One Team” support for Sales in owning and resolving all Deal Making issue resolution. Work to uncover issue root cause of issues and implement sustainable fixes</p><br><p>Act as resolution owner of Customer complaints. Feedback outcomes to COS Order to Cash colleagues who will communicate with customers</p><br><p><b>Master Data Set Up & Amend:</b></p><br><ul><li>Maintain Sales Hierarchy, contract registers and banding adherence</li><li>Set up and amend Customer master data</li><li>Act as Resolution Owner for Master Data Disputes. Liaise with key interface, business partners and/or Customers to resolve them and perform invoice adjustment (in consultation with line manager and within the authorizations as applicable)</li><li>Process manual vouchers received from Retailers during offline card transactions</li><li>Product Lifecycle Data Management: maintain inclusions, exclusions and listings of products in support of PLM and Customer specific requirements</li></ul><p><b>General Inquiries:</b></p><br><p>Handle New Business - Receive request for information or quotation from potential new Customers and connect them to the appropriate contact within Shell</p><br><p><b>Education Requirement/Field of Study: </b> <span>Engineering Bachelor’s Degree</span></p><br><p><b>Requirements:</b></p><br><p><b>Skills & Experience:</b></p><br><ul><li><p>Bachelor degree preferred Engineering, Business, Economics & Marketing or equivalent experience.</p><br></li><li><p>Previous experience in Customer service or operations <span> - 2 to 3 years </span></p><br></li><li><p>English Language Proficiency.</p><br></li><li><p>Experience in Microsoft Office; GSAP</p><br></li><li><p>Data Analytics & Insights</p><br></li><li><p>Possess a strong Customer service ethic and ability to understand, meet and champion the Customer’s needs, while staying within the policies and procedures of Shell.</p><br></li><li><p>Able to demonstrate a continuous improvement mind-set.</p><br></li><li><p>Demonstrated communication and relationship building skills.</p><br></li><li><p>Demonstrate a willingness to be coached, showing an openness to feedback and performance improvement opportunities.</p><br></li><li><p>Value Chain Understanding.</p><br></li><li><p>Commercial & Economic Acumen.</p><br></li><li><p>Contract Management.</p><br></li></ul><p>-</p><br><p><br><b>DISCLAIMER:</b></p><br>Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer. </div>
Vodafone Qatar
Egypt - Cairo
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>The CRM Senior Consultant is responsible for analyzing business requirements, designing, configuring, and implementing Customer Relationship Management (CRM) solutions that support sales, marketing, customer service, and field service processes.</p>
<p>The role ensures CRM solutions are aligned with business objectives, enterprise architecture standards, data governance policies, and industry best practices. The CRM Consultant works closely with business stakeholders, solution architects, developers, and project managers to deliver scalable and user-centric CRM platforms.</p>
<h4>Job profile</h4>
<p><strong>CRM solution design & implementation</strong></p>
<ul>
<li>Gather and analyze business requirements related to customer engagement, sales, service, and marketing.</li>
<li>Assess CRM maturity and business processes: run discovery workshops, map customer journeys, and produce prioritized roadmaps.</li>
<li>Configure CRM solutions, workflows, forms, dashboards, and business rules.</li>
<li>Design and document functional specifications and user stories.</li>
<li>Support integration with ERP, billing, contact center, and third-party systems.</li>
<li>Participate in testing, deployment, and post-go-live support.</li>
<li>Recommend process improvements and CRM optimization opportunities.</li>
<li>Implementation and configuration: configure objects, workflows, automation, forms, and UI; develop customizations when needed.</li>
<li>Integration and data migration: plan and execute migrations, ETL/ELT, and integrations with ERP, marketing automation, and analytics platforms.</li>
<li>Change management and adoption: create training, run user acceptance testing, and drive adoption through role based enablement.</li>
<li>Solution design and architecture: design CRM data models, integrations, and security/permission models aligned to business goals.</li>
</ul>
<p><strong>Project management</strong></p>
<ul>
<li>Estimate effort and support project planning activities.</li>
<li>Deliver assigned workstreams within agreed scope, schedule, and quality targets.</li>
<li>Maintain project documentation and configuration records.</li>
<li>Support user acceptance testing and issue resolution.</li>
<li>Proactively identify opportunities for continuous improvement in CRM delivery processes.</li>
</ul>
<p><strong>Stakeholder management</strong></p>
<ul>
<li>Collaborate with internal teams and customer stakeholders to ensure effective communication and teamwork.</li>
<li>Support customer engagements, workshops, and technical discussions.</li>
<li>Drive innovation by exploring and adopting modern data platform tools and methodologies.</li>
</ul>
<p><strong>Risk management</strong></p>
<ul>
<li>Identify and mitigate risks throughout the delivery lifecycle.</li>
</ul>
<p><strong>Compliance & auditing</strong></p>
<ul>
<li>Ensure the CRM projects delivery aligns with the relevant regulations, compliance frameworks and industry standards.</li>
</ul>
<h4>Core competencies, knowledge and experience</h4>
<ul>
<li>8 - 10 years of experience in CRM consulting and implementation.</li>
<li>Strong understanding of customer lifecycle processes (Lead-to-Cash, Service-to-Resolution, Marketing-to-Lead).</li>
<li>Experience gathering requirements and translating them into system designs.</li>
<li>Knowledge of customer data management and CRM reporting.</li>
<li>Strong analytical, communication, and facilitation skills.</li>
<li>Experience working in Agile and project delivery environments.</li>
<li>Excellent command of English.</li>
<li>Data quality & governance: master data management, deduplication, consent management, and GDPR/PDPL awareness.</li>
<li>Project delivery: full lifecycle CRM implementations, agile delivery, UAT, and release management.</li>
<li>Consulting skills: workshop facilitation, requirements elicitation, solution documentation, and client-facing communication.</li>
</ul>
<h4>Must have technical / professional qualifications</h4>
<ul>
<li>Platform expertise: deep hands on experience with Odoo, Salesforce, Microsoft Dynamics 365, or HubSpot; ability to recommend the right platform for client needs.</li>
<li>Functional domain knowledge: sales, service, marketing automation, customer service processes, and customer data management.</li>
<li>Technical skills: strong data modeling, API/integration experience (REST/SOAP), familiarity with middleware (MuleSoft, Azure Logic Apps), and basic scripting (JavaScript, Apex, C#).</li>
<li>Platform certification: at least one of Salesforce Administrator/Consultant, Microsoft Dynamics 365 / Odoo / Functional/Technical, or HubSpot Certification.</li>
<li>Proven portfolio: case studies or references demonstrating CRM design, migration, and adoption outcomes.</li>
<li>Strong SQL and data handling skills; familiarity with integration tools and middleware.</li>
<li>Consulting skills: scoping, proposal writing, client workshops, and stakeholder influence.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p>
<p>Together we can.</p></p><p></p>
Astrazeneca Pharma India Ltd.
Egypt - Cairo
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Introduction to role:</strong> Are you ready to set the quality agenda that keeps life-changing medicines moving safely and compliantly across Egypt? Can you turn complex regulations into clear, scalable standards that withstand inspection and accelerate launches? In this role, you will own the design, implementation and delivery of a unified Quality Management System for all GMP and GDP activities across our Egypt commercial operations, covering the full AstraZeneca product portfolio. Your leadership will connect day-to-day quality decisions to business-critical outcomes: market expansion, timely product releases, sustained inspection readiness and an unshakeable License to Operate. You will partner closely with senior leaders to execute our country quality strategy aligned to our 2030 ambition, influencing roadmaps across the enterprise. In a fast-evolving environment, you will anticipate risk, simplify processes, and build capabilities that protect patient supply and strengthen our reputation.</p><p><strong>Accountabilities:</strong></p><ul><li><strong>Quality System Ownership:</strong> Oversee the design, implementation and delivery of a common Quality system for all local GMP and GDP activities, ensuring consistency, robustness and inspection readiness across Egypt.</li><li><strong>Country Governance and Leadership:</strong> Serve as the primary GMP/GDP contact for the country; provide leadership as the Quality partner to the Senior Executive Team, Commercial Heads and Global Safety; maintain an effective governance structure that ensures visibility and control of quality activities.</li><li><strong>Strategy Execution:</strong> Participate in shaping global affiliate quality strategy and execute the country plan to enable market expansion, product launches and accessibility aligned with our long-term ambitions.</li><li><strong>Policy and Standards Deployment:</strong> Define, develop, deploy and monitor GMP/GDP policies and standards; assure compliance with worldwide standards and internal quality requirements for all local GMP/GDP activities.</li><li><strong>Management Review and Escalation:</strong> Own the Country Quality Management Review process, including preparation, execution, escalation and follow-up with Operations and SET members.</li><li><strong>Cross-Functional Representation:</strong> Represent Quality on cross-functional leadership forums and steering committees to align decision-making with compliance and patient supply priorities.</li><li><strong>Process Excellence and Standardization :</strong> Drive global standardization, simplification and improvement of Affiliate Quality business processes to improve cycle times, reduce complexity and strengthen compliance.</li><li><strong>Capability Building and Coaching:</strong> Provide training, support and coaching for the regional Quality affiliate network; develop capability plans to keep teams inspection-ready and competent in GMP/GDP.</li><li><strong>Budget and Services Management:</strong> Plan, review and manage the country Quality organization budget; set expectations and deliver high-quality, timely and cost-effective services.</li><li><strong>Compliance and License to Operate:</strong> Ensure adherence to GMP, GDP, GLP, Quality, Health and Safety and regulatory requirements for your work and others ; maintain the License to Operate through robust self-inspection programs, audits, and continuous improvement.</li><li><strong>Regulatory Ownership:</strong> Accountable for country-specific requirements for manufacture and distribution in Egypt, including batch release, issue and recall management, regulatory interactions, audit/inspection readiness and timely responses.</li><li><strong>Supplier and External Oversight:</strong> Conduct compliance reviews and reporting for external suppliers; review and approve investigation reports; lead or participate in issue management teams to resolution.</li><li><strong>Risk, Issues and Continuous Improvement:</strong> Ensure QMS compliance and continuous improvement; identify and escalate risks to Regional Quality; analyze trends and implement improvement plans to achieve MCOQ KPIs.</li><li><strong>Strategic Transactions and Projects :</strong> Provide Affiliate GMP/GDP input into divestments, acquisitions and licensing agreements; work independently and in project teams to deliver objectives.</li><li><strong>Troubleshooting and Foresight:</strong> Lead complex investigations, resolve issues, and anticipate future quality needs; keep current with best practices, industry standards and regulatory developments.</li><li><strong>Quality Culture and Performance:</strong> Set local strategy for GMP/GDP excellence; promote a strong Quality culture in the affiliate; ensure objectives are met and country trends inform targeted improvement actions.</li><li><strong>Leadership of Working Groups:</strong> Lead and contribute to working groups and projects to drive a global perspective, consistency and standardization in all matters related to quality and GMP compliance.</li></ul><p><strong>Essential Skills/Experience:</strong></p><ul><li>Experience in quality assurance within a pharmaceutical company Marketing Company and/or distribution environment</li><li>Experience in GMP & GDP country roles</li><li>Excellent communication and organization skills with ability to make decisions</li><li>Strong business acumen with Integrity and high ethical standards.</li><li>A good understanding of the technical requirements within Quality and an ability to balance this with industry standards to achieve business goals.</li><li>Reviews GMP & GDP specific quality management data such as risk and issues data for trends and compliance with QMS standards.</li><li>Ensures effective and timely complaint management by Marketing Company.</li><li>Develops the capability plan for Marketing Company to ensure local GMP & GDP.</li><li>Maintains the Marketing Company Distribution Activities and training roles.</li></ul><p><strong>Desirable Skills/Experience:</strong></p><ul><li>Post-graduate qualification.</li><li>Operational expertise in Quality management</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience in quality assurance within a pharmaceutical company Marketing Company and/or distribution environment</li><li>Experience in GMP & GDP country roles</li><li>Excellent communication and organization skills with ability to make decisions</li><li>Strong business acumen with Integrity and high ethical standards.</li><li>A good understanding of the technical requirements within Quality and an ability to balance this with industry standards to achieve business goals.</li><li>Reviews GMP & GDP specific quality management data such as risk and issues data for trends and compliance with QMS standards.</li><li>Ensures effective and timely complaint management by Marketing Company.</li><li>Develops the capability plan for Marketing Company to ensure local GMP & GDP.</li><li>Maintains the Marketing Company Distribution Activities and training roles.</li><li>Post-graduate qualification.</li><li>Operational expertise in Quality management</li></ul><p></p></section>
Egypt - Cairo
Job Title: Compensation & Benefits Specialist<br><br>Location:Hyde Park (New Cairo)<br><br>Employment Type: Full-Time<br><br>Job Description<br><br>The Compensation & Benefits Specialist is responsible for managing and maintaining accurate employee compensation and benefits processes, including payroll inputs, salary administration, incentives, allowances, medical insurance, and employee benefits. The role ensures data accuracy, confidentiality, internal equity, cost efficiency, and compliance with company policies and applicable labor and social insurance regulations.<br><br>Key Responsibilities<br><br> Payroll & Salary Administration Prepare and review monthly payroll inputs, including salaries, overtime, deductions, allowances, incentives, commissions, bonuses, and other payroll adjustments. Ensure payroll data is accurate, complete, and submitted within agreed deadlines. Review attendance, leaves, lateness, deductions, and other payroll-related data before payroll processing. Prepare and maintain payroll reconciliation and variance reports. Coordinate with Finance to ensure accurate and timely payroll processing. Handle final settlements and exit-related payroll calculations. Compensation Management Maintain and update employee salary records and compensation data. Manage salary changes, promotions, increments, allowances, and other compensation adjustments following the required approvals. Support the development and maintenance of salary structures, grades, and salary ranges. Conduct salary benchmarking and market analysis to support competitive and internally equitable compensation. Support annual salary review and merit increase processes. Review new-hire salary proposals against approved salary ranges and budgets. Maintain accurate compensation records and ensure confidentiality of sensitive salary information. Incentives & Bonus Schemes Administer monthly and periodic incentive schemes across different departments. Calculate commissions, sales incentives, performance bonuses, and other variable compensation. Review incentive calculations against approved KPIs and eligibility criteria. Identify discrepancies and coordinate with relevant departments to resolve them. Support the development and continuous improvement of incentive schemes based on business and performance requirements. Benefits Administration Manage employee benefits including medical insurance, social insurance, allowances, mobile lines, and other company benefits. Coordinate with medical insurance providers and other external benefit vendors. Manage employee additions, deletions, renewals, and updates related to benefit programs. Maintain accurate benefits records and ensure employees receive their eligible benefits. Respond to employee inquiries regarding salaries, benefits, deductions, and entitlements. Support the review and renewal of benefits packages. HR Data & Reporting Maintain accurate and up-to-date compensation and benefits data on the HR system and employee databases. Prepare monthly HR reports related to payroll, headcount, compensation costs, overtime, incentives, and benefits. Prepare payroll variance and salary cost analysis reports. Support HR budgeting and manpower cost planning. Provide compensation-related data and analysis to HR and management when required. Track compensation trends and identify areas for cost optimization. Compliance & Documentation Ensure compensation and benefits practices comply with company policies and applicable Egyptian labor, tax, and social insurance regulations. Maintain proper documentation for salary changes, deductions, benefits, and payroll adjustments. Support internal and external audits related to payroll and employee compensation. Maintain strict confidentiality of employee salary and benefits information. Process Improvement Review existing C&B processes and identify opportunities for automation and improvement. Develop and maintain C&B policies, procedures, and SOPs. Improve payroll controls and data-validation processes to minimize errors. Support HR projects related to compensation, benefits, HR systems, and employee experience.<br><br>Qualifications<br><br>Bachelor's degree in Human Resources, Business Administration, Accounting, Finance, or a related field.2–4 years of experience in Compensation & Benefits, Payroll, HR Operations, or a related HR function. Previous experience in payroll and employee compensation administration is preferred. Experience in healthcare, clinics, or multi-business-unit environments is a plus.<br><br>Required Skills<br><br>Strong knowledge of compensation and benefits practices. Good understanding of payroll processes and Egyptian labor and social insurance regulations. Advanced Microsoft Excel skills. Strong numerical and analytical skills. High attention to detail and accuracy. Strong data management and reporting skills. Good knowledge of HRIS/payroll systems. Strong communication and coordination skills. Ability to handle confidential information with discretion. Strong problem-solving and organizational skills. Ability to work under tight deadlines.<br><br>Key Performance Indicators (KPIs)<br><br>Payroll accuracy and error rate. Payroll submission and processing timeliness. Accuracy of incentive and commission calculations. Accuracy of employee compensation and benefits records. Timely completion of salary changes and payroll adjustments. Benefits enrollment and update accuracy. Compliance with C&B policies and regulatory requirements. Timely completion of monthly C&B reports. Reduction of payroll and compensation-related discrepancies. Employee satisfaction with compensation and benefits support.<br><br>Apply Here : monica.wassim@coaholding.com
Egypt - Cairo
Google Ads Specialist Mediboost — Sydney, Australia · 100% Remote (Egypt) Salary: EGP 25,000 – 35,000 per month (depending on assessment and experience) Hours: 4am-12pm (aligned to Sydney business hours)<br>BE A PART OF ONE OF THE FASTEST-GROWING HEALTHCARE MARKETING AGENCIESWho We Are Mediboost is an Australian patient growth marketing agency for dental, medical and specialist practices. Our vision is to unleash the potential of dentists, doctors and specialists by helping them achieve hyper growth in their practices, through world class digital marketing built around how patients actually choose a clinic. We are a team of 30+ people worldwide, and we have a proven track record of scaling healthcare practices quickly and efficiently.<br>Overview We are looking for an experienced, results driven Google Ads Specialist to own paid search for a portfolio of dental and medical clinics. Paid search is where a clinic's money moves fastest, in both directions, so this role is about far more than clicks. You will own campaign structure, spend discipline and cost per booked patient, and you will be trusted to make the call on what changes and why. This is a full time position, not a consultancy or freelance arrangement.<br>What You Will DoBuild, manage and optimize Search, Performance Max and Demand Gen campaigns for dental, medical and specialist clinics. Own keyword research, competitive analysis, negatives, match types, bidding and budget pacing so no client quietly under spends or over spends. Optimise against real client outcomes: cost per qualified lead and cost per booked patient, not just CPC and CTR. Verify that conversion tracking is accurate before you optimize on it, and investigate when reported leads and the leads a clinic actually receives do not match. Plan and run A/B tests on ad copy, landing pages and campaign structure, and record what the results actually proved. Produce clear monthly performance reporting and recommendations that an account manager can take straight to a client. Work with our copy, creative and web teams to fix conversion problems that sit outside the ad account. Keep improving how we run paid search as a team, and share what you learn.<br>What We Require3+ years hands on Google Ads experience managing multiple accounts, ideally in a digital marketing agency. A track record of hitting client KPIs on lead generation campaigns. Genuine understanding of conversion tracking and attribution, not just campaign building. Strong analytical skills, comfortable with large data sets and drawing conclusions you can defend. Excellent written and spoken English, clear enough to explain performance to an Australian client. Strong attention to detail and the ability to hold multiple accounts at once without dropping any of them.<br>Highly Regarded Google Ads certification. Healthcare or other regulated industry advertising experience, and awareness of advertising compliance rules for health services. Experience with call tracking and CRM lead reporting.<br>What Success Looks Like Tracking is verified and trustworthy on every account you hold. Budget pacing is reviewed weekly and anomalies are flagged the same week, not at month end. Every account gets at least one meaningful structural improvement that you can show moved the numbers. Cost per lead trends are reported and explained, by treatment type, before a client has to ask.<br>Where You Escalate Some decisions are never yours alone: changing a client's budget, approving advertising claims about clinical outcomes or comparisons, adding or changing payment methods, and changing live client website pages. We expect you to raise these early rather than decide quietly.<br>The Person We Are Looking For You are curious about why a number moved and unwilling to guess. You would rather say "the tracking is wrong, so I am not optimising yet" than report a result you do not believe. You work well without someone checking on you, you communicate before a problem becomes an issue, and you take genuine satisfaction in a clinic's calendar filling up because of work you did.<br>What We Offer You100% remote, full time role. A diverse portfolio of clients where your work has a direct, visible impact on a business. Ongoing training and development to grow your skill set and your career. A collaborative international team that shares what it learns.
ProjectGrowth
Egypt
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a global manufacturing organization seeking a detail-oriented <strong>Financial & Controlling Specialist</strong> to join its Controlling & Financial Analysis team. This role supports financial accuracy, regulatory compliance, and business decision-making by validating accounting information, analyzing financial performance, and ensuring the integrity of the general ledger. Working closely with the Controller and cross-functional business teams, you'll play a key role in maintaining accurate financial reporting while supporting continuous process improvements and AI-enabled finance initiatives.</p><br><strong>Role Overview</strong><p>As the <strong>Financial & Controlling Specialist</strong>, you will be responsible for maintaining the accuracy of the general ledger, supporting month-end close activities, preparing financial analyses, and ensuring compliance with IFRS and U.S. GAAP. You'll review accounting information generated through the company's shared services environment, reconcile financial data, monitor inventory and asset management activities, and provide financial insights that support business operations.</p><br><p>This role is ideal for an accounting professional who enjoys combining technical accounting expertise with financial analysis, process improvement, and cross-functional collaboration.</p><br><strong>Location</strong><p><strong>Hybrid (Mexico City or Toluca, Mexico)</strong> | <strong>2–3 days per week onsite | 9:00 AM - 6:00 PM CST</strong></p><br><strong>Key Responsibilities</strong><strong>General Ledger & Financial Accounting</strong><ul><li><p>Maintain the accuracy of the general ledger by reviewing financial transactions, posting journal entries, and reconciling accounts.</p><br></li><li><p>Review daily operational, cash receipt, and accounting transactions to ensure accuracy and completeness.</p><br></li><li><p>Support the integrity of financial records while maintaining compliance with company policies and accounting standards.</p><br></li></ul><strong>Financial Reporting & Analysis</strong><ul><li><p>Prepare and analyze financial statements in accordance with IFRS and U.S. GAAP.</p><br></li><li><p>Perform account analysis and investigate variances or discrepancies.</p><br></li><li><p>Support recurring financial reporting and provide insights to leadership when needed.</p><br></li></ul><strong>Reconciliations & Month-End Close</strong><ul><li><p>Perform monthly bank, credit card, and intercompany reconciliations.</p><br></li><li><p>Assist with month-end close activities and support the broader Controlling team during close cycles.</p><br></li><li><p>Identify financial risks and recommend corrective actions when discrepancies arise.</p><br></li></ul><strong>Accounts Receivable, Accounts Payable & Asset Management</strong><ul><li><p>Monitor accounts receivable collections and support accounts payable inquiries.</p><br></li><li><p>Manage fixed asset accounting and reporting activities.</p><br></li><li><p>Review employee expense reports and support reimbursement approvals.</p><br></li></ul><strong>Inventory, Costing & Operational Support</strong><ul><li><p>Monitor inventory transactions and support annual physical inventory counts.</p><br></li><li><p>Analyze costing and accounting information generated through SAP.</p><br></li><li><p>Collaborate with business teams to ensure accounting processes, policies, and procedures remain accurate and up to date.</p><br></li></ul><strong>Continuous Improvement</strong><ul><li><p>Identify opportunities to improve accounting processes and reporting efficiency.</p><br></li><li><p>Support SAP initiatives and future system enhancements.</p><br></li><li><p>Leverage AI tools and emerging technologies to improve financial workflows and analysis where appropriate.</p><br></li></ul><strong>Qualifications</strong><strong>Experience</strong><ul><li><p><strong>3–5 years</strong> of professional accounting experience.</p><br></li><li><p>Bachelor’s degree in Accounting or Finance (degree required; CPA not required).</p><br></li><li><p>Experience preparing financial statements, performing account reconciliations, and supporting month-end close activities.</p><br></li><li><p>Experience working with accounts receivable, accounts payable, and general ledger accounting.</p><br></li><li><p>Experience within manufacturing, inventory, or cost accounting environments is preferred.</p><br></li><li><p>Valid U.S. visa and willingness to travel to the U.S. 3–4 times per year (about one week per trip).</p><br></li></ul><strong>Skills</strong><ul><li><p>Strong knowledge of IFRS and U.S. GAAP, with the ability to prepare compliant financial reports and analyze accounting transactions.</p><br></li><li><p>Proficiency using SAP for accounting, financial reporting, and general ledger activities.</p><br></li><li><p>Advanced Microsoft Excel skills with experience analyzing financial data, creating reports, and managing large datasets.</p><br></li><li><p>Strong analytical and problem-solving skills with the ability to identify financial discrepancies and recommend solutions.</p><br></li><li><p>Excellent organizational skills with the ability to manage multiple priorities while meeting deadlines.</p><br></li><li><p>Experience with financial modeling, Coupa, SRM, AI-powered finance tools, or newer SAP platforms is considered an advantage.</p><br></li></ul><strong>Mindset & Attributes</strong><ul><li><p>Highly analytical with exceptional attention to detail.</p><br></li><li><p>Organized and dependable with strong ownership of financial accuracy.</p><br></li><li><p>Collaborative and comfortable working across multiple business functions.</p><br></li><li><p>Proactive problem solver committed to continuous improvement.</p><br></li><li><p>Adaptable and eager to leverage technology to improve finance processes.</p><br></li></ul><strong>What Success Looks Like</strong><ul><li><p>Financial records remain accurate, complete, and compliant with IFRS and U.S. GAAP.</p><br></li><li><p>Month-end close activities are completed accurately and on schedule.</p><br></li><li><p>General ledger reconciliations, inventory transactions, and financial reporting are consistently maintained with minimal errors.</p><br></li><li><p>Leadership receives reliable financial insights that support informed business decisions.</p><br></li><li><p>Accounting processes become more efficient through continuous improvement and AI-enabled workflows.</p><br></li></ul><strong>Opportunity</strong><p>This is an exciting opportunity to join a global manufacturing organization where you'll play a critical role in maintaining financial accuracy and supporting strategic business decisions. You'll work alongside experienced finance professionals, gain exposure to international accounting standards, and contribute to continuous improvements across accounting, reporting, and financial analysis.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
Egypt
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.</b></p><br><p><b>We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.</b></p><br><p><b>If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.</b></p><br><p><b><span><span><span>For more information about our privacy policy and how to manage cookies, visit our </span></span></span></b><b>Privacy Policy</b><b><span><span><span>.</span></span></span></b></p><br><p><b>Job Title: Contract Management Specialist </b></p><br><p><b>Location: Cairo, hybrid</b></p><br><p><b>Role: Full time</b></p><br><p><b>Job Summary </b></p><br><p>The Contract Specialists is a member of the AVEVA Contract Management (CM) team and will be responsible for the preparation and management of contract documents related to the sales activities of the company, from start (generation of a contract request) to finish (contract signature and archiving). The CM team is involved throughout the quote-to-fulfilment process and is responsible for coordinating with other stakeholders in the process such as Sales, Legal Counsel, Trade Compliance, Finance, Order Entry, Deal Desk and Fulfilment teams to ensure that contracts are delivered as per business deadlines and in compliance with AVEVA’s policies.</p><br><p><br>We are looking for a Contract Specialist who has excellent attention to detail and strong communication skills and who has knowledge of contractual and legal terminology. The role is part of the Contract Management team and will be based in Kuala Lumpur, supporting various parts of the EMEA region as may be assigned from time to time. working in EMEA time zone.</p><br><p> <br>Please note that while this position reports into the Legal Department, this is not a lawyer/attorney/counsel position.</p><br><p><br><b>Responsibilities</b><br>• Assist in the preparation and management of contracts related to the sales activities of the company, ensuring all documents are accurate, compliant and delivered in the required timeframe.<br>• Ensure compliance with AVEVA’s contracting guidelines, policies, protocols and process.<br>• Build and maintain strong relationships with AVEVA’s Sales team and other members of the Legal team as well as any other relevant functions and departments to ensure alignment and collaboration.<br>• Handle queries from internal teams and external stakeholders, providing timely responses.<br>• Support Trade Compliance, Credit Check, bidding and prequalification and any other relevant activities in AVEVA’s quote-to-fulfilment process.<br>• Facilitate the signature of contracts by all parties.<br>• Store all working papers and signed documents in the corresponding archives, including the inclusion of any references and metadata.<br>• Draft, prepare and edit (under supervision of Legal and other senior members of the Contract Management team) documents such as Non-Disclosure Agreements (NDAs), Termination Letters, Novation Letters, Price Escalation notifications etc.<br>• Support with various administrative tasks as may be assigned.<br><b>Skills & Qualifications</b><br>• Bachelor 's degree and hands-on experience in commercial contracts management and administration. Significant years of relevant experience will be considered in lieu of a Bachelor's degree.<br>• Strong organizational, prioritization and time management skills<br>• Energetic, proactive, attention to detail and a strong team player<br>• Excellent communication skills with a professional and client-focused approach<br>• Excellent command of spoken and written English</p><br><p>• Experience with Microsoft office (Word, Excel, Outlook etc).</p><br><p>• Willingness and ability to support EMEA time zones, including adjusted working hours when required.<br> </p><br><p><b>Beneficial Skills & Qualifications</b><br>• Proficiency in other languages are desirable<br>• Familiarity with IT tools such as Salesforce, Sharepoint, Acrobat and Docusign CLM.</p><br><p>• Legal background will be a plus (no degree in Law is required)</p><br><p><b><span>AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.</span></b></p><br><p><br><b>AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.<br> <br>Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.</b></p><br> </div>
Confidential
Egypt - Cairo
Job Purpose <br>The Regional Accounts Receivable Specialist will manage revenue collection, dealer/distributor billing, electronic invoicing compliance, and payment reconciliation processes across Egypt and expanded regional MENA markets. This role ensures timely collections across direct B2C subscriptions, B2B commercial accounts (hotels, cafes, real estate developments), and third-party distribution partners, supporting cash flow while adhering to local and regional tax regulations (e.g., ETA E-Invoicing in Egypt, ZATCA in KSA, UAE VAT and regional VAT). <br>Key Responsibilities Billing & Revenue Accounting:<br>Prepare, process, and issue accurate tax invoices to B2B clients, corporate accounts, and commercial distribution partners across regional markets. Manage compliance with local electronic invoicing systems, including the Egyptian Tax Authority (ETA) E-Invoicing portal and regional equivalents (e.g., KSA ZATCA, UAE VAT, etc.). Reconcile daily payment gateway collections (digital subscriptions, credit card transactions, digital wallets) across multiple currencies against subscriber activation records. Manage customer refunds for B2C customers in coordination with Call Center team.<br>Collections & Debt Management:<br>Monitor regional Accounts Receivable aging reports continuously and actively pursue overdue multi-country B2B and commercial balances. Resolve cross-border billing queries, payment discrepancies, and short payments in coordination with Customer Care and Sales teams. Perform credit evaluations for regional commercial entities seeking corporate packages. <br>Reconciliation & Reporting:<br>Reconcile sub-ledgers against the general ledger across multiple regional entities during month-end closing procedures. Account for dealer commissions, channel partner holdbacks, FX gains/losses, and multi-bank transaction fees. Prepare weekly and monthly AR status reports, aging schedules, and cash collection forecasts for senior regional leadership. <br>Compliance & Audit:<br>Ensure compliance with Egyptian Accounting Standards (EAS), IFRS, local tax regulations across regional operations, internal financial controls, and regional governance practices. Coordinate with internal and external auditors during periodic reviews by providing supporting schedules and proof of receipts across all assigned territories. <br>Qualifications & Key Requirements:Education Bachelor’s degree in Accounting, Finance, or a relevant field. Experience3–5 years of AR experience in Media, Telecom, Saa S, or Subscription/B2C services, preferably handling regional (MENA) operations. Systems Expertise Hands-on experience with Enterprise ERP systems (Oracle, SAP, or Microsoft Dynamics). Proficiency in the ETA E-Invoicing Portal and familiarity with regional e-invoicing/tax portals. Skills Advanced Microsoft Excel (Pivot tables, VLOOKUP/XLOOKUP, financial modeling). Detail-oriented with strong analytical and problem-solving abilities. Languages Fluent in Arabic and professional proficiency in English. <br>Preferred Competencies Deep understanding of high-volume digital payment reconciliations across regional payment gateways, multi-currency processing, digital wallets, and direct debits. Strong negotiation and cross-cultural interpersonal skills for regional corporate collections. Solid knowledge of cross-border withholding tax (WHT) and regional VAT frameworks.
Confidential
Egypt - Cairo
Position Overview<br>We are looking for an experienced Regional Accounts Payable Specialist to join our Finance team in Cairo. In this role, you will manage end-to-end accounts payable operations across multiple regional entities, ensure precise cross-border and local invoice processing, maintain strategic vendor relationships, and enforce strict adherence to internal financial controls and multi-jurisdictional financial/tax regulations.<br>Key Responsibilities<br>· Regional Invoice & Payment Processing:<br>o Process and record daily vendor invoices, local expenses, and petty cash transactions across multiple MENA operating units in accordance with regional accounting standards.o Perform three-way matching (Purchase Order, Receiving Report, Vendor Invoice) prior to multi-entity payment executions.o Schedule and execute routine vendor payments via international and electronic banking platforms, checks, or transfers while maintaining dual-authorization protocols.o Process cross-border employee expense reports, ensuring compliance with travel and expenditure policies.<br>· Regional Vendor Management & Reconciliation:<br>o Maintain centralized vendor master records and onboard regional and international suppliers.o Perform monthly supplier statement reconciliations and resolve cross-border payment discrepancies promptly.o Serve as the primary regional point of contact for vendor inquiries regarding payment status, disputes, or account adjustments.<br>· Tax & Cross-Border Compliance:<br>o Ensure strict adherence to regional tax laws, including calculation and filing of Withholding Tax (WHT) and Value Added Tax (VAT) on AP transactions across target MENA operating countries.o Collect, verify, and archive regional tax clearance documents, commercial registers, and tax cards from international and local vendors.o Assist in internal, external, and cross-border audit preparations by providing complete AP documentation and audit trails.<br>· Financial Reporting & Month-End Close:<br>o Prepare consolidated regional AP aging reports and perform monthly GL (General Ledger) accounts reconciliations across entities.o Calculate and record accruals for unbilled goods and services at month-end across regional business units.o Support the Regional Finance Manager in cash flow forecasting by providing scheduled payment requirements and multi-currency cash needs.<br>Qualifications & Requirements<br>· Education: Bachelor’s degree in Accounting, Finance, or a related discipline.· Experience: 3–5 years of dedicated Accounts Payable experience in a regional or multi-entity setup, preferably within media, broadcasting, retail, or fast-paced multinational environments.· Systems Expertise: Hands-on experience with multi-currency Enterprise ERP systems (e.g., Oracle EBS, SAP, or Microsoft Dynamics GP) and advanced proficiency in MS Excel. · Tax Knowledge: Strong operational knowledge of regional financial structures and Egyptian tax laws, MENA region Tax laws particularly WHT and VAT requirements.· Skills: Excellent numerical accuracy, strong attention to detail, vendor negotiation capabilities, and strong organizational skills.· Languages: Business fluency in both Arabic and English (written and verbal).
Egypt - Cairo
Job Summary The E-Commerce Marketplace Specialist is responsible for managing and growing the company’s presence and sales across online marketplaces such as Amazon, Noon, Jumia, and other relevant platforms. The role involves managing product listings, pricing, inventory, promotions, orders, marketplace performance, and ensuring that products are accurately presented and commercially competitive. Key Responsibilities1. Marketplace Management Manage the company’s seller accounts across different online marketplaces. Maintain and update marketplace stores, product catalogs, and seller information. Ensure compliance with marketplace policies and requirements. Monitor account health and resolve marketplace-related issues.2. Product Listing Management Create and maintain accurate product listings and SKUs. Upload and update product titles, descriptions, specifications, images, and attributes. Optimize product listings to improve visibility, traffic, and conversion. Ensure product information, pricing, and availability are accurate across all platforms. Coordinate with the Product and Marketing teams to ensure consistent product content.3. Sales & Performance Management Monitor daily marketplace sales, orders, revenue, and conversion rates. Track sales performance against monthly and quarterly targets. Identify best-selling and slow-moving products. Analyze marketplace performance and recommend actions to increase sales. Prepare regular sales and performance reports.4. Pricing & Promotions Monitor competitors’ prices, offers, and promotions. Maintain competitive pricing across marketplaces. Coordinate and execute marketplace promotions, campaigns, vouchers, and discounts. Monitor the profitability and performance of promotional activities.5. Inventory & Order Management Monitor stock availability across all marketplaces. Coordinate with Warehouse / Supply Chain teams to maintain sufficient inventory. Identify potential out-of-stock situations and take preventive actions. Monitor orders, cancellations, returns, and delivery performance. Ensure marketplace orders are processed within the required SLA.6. Customer Experience Monitor customer reviews, ratings, and feedback. Coordinate with Customer Service to resolve customer complaints and marketplace issues. Identify recurring customer issues and recommend improvements. Work to maintain a high product rating and customer satisfaction level.7. Marketplace Advertising Coordinate with the Digital Marketing team on marketplace advertising campaigns. Monitor campaign performance and sales generated from marketplace ads. Support optimization of advertising spend and campaign performance.8. Competitor & Market Analysis Monitor competitors’ products, pricing, promotions, availability, and ratings. Identify market trends and new opportunities. Provide recommendations for new products, pricing strategies, and promotions. Required Qualifications Bachelor’s degree in Business Administration, Marketing, E-Commerce, or a related field.2–4 years of experience in E-Commerce, Marketplace Management, or Online Sales. Experience working with marketplaces such as Amazon, Noon, Jumia, or similar platforms. Good knowledge of Microsoft Excel. Strong analytical and reporting skills. Good understanding of online sales and digital commerce. Good communication and coordination skills. Strong attention to detail and follow-up skills.
Egypt - Cairo
Job Title<br><br>Customer Support Specialist (Escalations)<br><br>Job Description<br><br>Resolve complex customer cases with professionalism and care.<br><br>About The Role<br><br>We are looking for a highly skilled Customer Support Specialist (Escalations) to join our Customer Experience team. In this role, you will manage complex customer inquiries and escalations, delivering exceptional service through effective problem-solving, strong communication, and sound decision-making.<br><br>You will take ownership of customer cases from start to finish, working closely with internal teams to ensure timely and satisfactory resolutions while maintaining a customer-first approach.<br><br>Key Responsibilities<br><br>Complex Case Management<br><br>Manage complex, high-priority customer cases from initial contact through final resolution. Serve as the primary point of contact for customers throughout the resolution process. Investigate issues, assess available solutions, and make informed decisions within established guidelines. Handle sensitive customer situations with professionalism, empathy, and discretion. Negotiate and mediate resolutions while balancing customer satisfaction and business objectives. Exercise sound judgment in resolving unique or non-standard situations.<br><br>Customer & Stakeholder Communication<br><br>Communicate clearly and professionally across multiple channels. Explain policies, procedures, and solutions in a simple and customer-friendly manner. Collaborate with cross-functional teams to resolve customer concerns efficiently. Escalate issues appropriately when required while ensuring timely follow-up.<br><br>Operational Excellence<br><br>Act as a subject matter expert for complex case handling and customer support processes. Identify recurring issues and provide recommendations for process improvements. Support pilot initiatives, new processes, and continuous improvement projects when applicable. Maintain accurate documentation while ensuring customer data confidentiality and compliance.<br><br>Qualifications<br><br>Required<br><br>Minimum of 1 year of experience in a call center, customer support, or a similar customer-facing role, or experience in a higher-level customer service position. Proven experience managing complex customer cases and escalations. Excellent conflict resolution, negotiation, and problem-solving skills. Strong written and verbal communication skills. Ability to prioritize, organize, and manage multiple cases in a fast-paced environment. High School Diploma or equivalent. Excellent English communication skills (C1/C2 proficiency). Strong computer literacy with the ability to quickly learn new systems and tools. Flexibility to work rotating shifts, weekends, and public holidays based on business needs.<br><br>Preferred<br><br>Bachelor's degree or equivalent. Experience within customer experience, hospitality, technology, or service-based industries. Experience working with CRM platforms and productivity tools. Strong analytical skills with the ability to identify trends and recommend improvements. Experience collaborating with cross-functional teams.<br><br>Core Competencies<br><br>Excellent communication and active listening. Customer-focused mindset with a passion for delivering outstanding service. Strong decision-making and sound judgment. Effective conflict resolution and negotiation skills. High attention to detail and organizational skills. Ability to perform under pressure while managing multiple priorities. Adaptability in a dynamic and evolving work environment. Commitment to maintaining customer confidentiality and data security.
Egypt - Cairo
About the Role We are seeking a detail-oriented and highly organized Senior Payroll & Personnel Specialistto join our Human Resources team. The successful candidate will be responsible for managing payroll inputs, personnel administration, employee records, attendance management, social insurance activities, and compliance-related processes while ensuring accuracy, confidentiality, and adherence to labor regulations and company policies.<br>Key Responsibilities<br>Payroll Administration* Prepare and validate monthly payroll inputs, including attendance deductions, overtime, allowances, loans, penalties, and salary adjustments.* Review payroll-related transactions to ensure accuracy and compliance with company policies.* Coordinate payroll processing activities and support payroll audits and reconciliations.* Respond to employee inquiries regarding payroll calculations, deductions, and salary-related matters.<br>Personnel Operations* Maintain accurate employee records, both physical and electronic, ensuring all documentation is complete and up to date.* Manage employment contracts, amendments, renewals, and personnel-related documentation.* Process employee lifecycle transactions, including hiring, transfers, promotions, organizational changes, and terminations.* Prepare HR letters, certificates, and employment-related documents as required.<br> Social Insurance & Compliance* Handle social insurance registrations, updates, and employee terminations.* Ensure compliance with labor law requirements, social insurance regulations, and internal policies.* Maintain readiness for internal and external audits through proper documentation and record management.* Liaise with government authorities and external entities regarding personnel-related matters.<br>Attendance & Leave Management* Monitor attendance records, leave balances, overtime, and timekeeping data.* Investigate attendance discrepancies and coordinate with managers to resolve issues before payroll closure.* Ensure all attendance-related transactions are properly documented and approved.* Generate periodic attendance and workforce reports.<br>Employee Support & Process Excellence* Serve as a primary point of contact for personnel and payroll inquiries.* Support onboarding and offboarding processes, including employee documentation and final settlements.* Identify opportunities to improve payroll and personnel processes, accuracy, and efficiency.* Ensure confidentiality and integrity of employee information at all times.<br>Qualifications<br>* Bachelor's degree in Human Resources, Business Administration, Accounting, or a related field.* 3–5 years of experience in Payroll and Personnel Operations.* Proven experience dealing with government authorities and external service providers.* "Previous experience in the F&B industry is preferred."* Strong knowledge of labor law, social insurance regulations, payroll administration, and personnel processes.* Hands-on experience with HRIS, payroll systems, attendance systems, and employee databases.<br> Why Join Us?* Opportunity to work in a dynamic and professional environment.* Exposure to end-to-end payroll and personnel operations.* Career growth and development opportunities within a growing organization.<br>If you are passionate about accuracy, compliance, and delivering an outstanding employee experience, we'd love to hear from you. Apply today and become part of the RAF Specialty Coffee team. You can submit your CV through the application link or send it directly to:careers@raf-coffee.com
Egypt - Al Jizah
Key Responsibilities Develop and optimize industrial sauce and condiment formulations from concept through pilot and production scale-up. Conduct competitive benchmarking of local and international products. Perform product matching / matchmaking against customer-provided benchmarks, target samples, competitor products, and sensory profiles. Translate customer requirements into commercially viable formulations covering:Taste and aroma Color Texture and viscosity Mouthfeel Heat and flavor profile Cost targets Shelf-life requirements Reformulate products to achieve the required benchmark while considering cost optimization and raw-material availability. Develop and improve:Mayonnaise and mayonnaise-based sauces Ketchup and tomato-based sauces BBQ sauces Hot and chili sauces Dressings Cheese sauces Dips Marinades Fusion and customized QSR sauces Conduct laboratory trials, pilot trials and factory production trials. Prepare and maintain accurate recipes, formulations, batch cards and technical development records. Work closely with Quality, Production, Purchasing, Supply Chain and Commercial teams during product development and commercialization. Evaluate raw materials, alternative ingredients and new suppliers from an R&D perspective. Troubleshoot issues relating to:Emulsion stability Separation Viscosity Flavor balance Color Processing Shelf-life performance Participate in sensory evaluation and comparative testing. Support private-label and customized B2B/QSR development projects. Ensure formulations are technically feasible for industrial manufacturing and consistent at commercial scale. Candidate Requirements Bachelor's degree in Food Science, Food Technology, Food Engineering, Chemistry, Agriculture/Food Industries, or a related field. Minimum 5 years of hands-on R&D/product-development experience. Strong preference for candidates with direct experience in sauces, condiments, dressings, mayonnaise or similar emulsified food products. Strong understanding of:Emulsification Stabilizers and hydrocolloids Acidity and p H control Brix Viscosity Preservative systems Flavor systems Shelf-life and product stability Proven experience in benchmarking and matching competitor/customer samples. Ability to convert a sensory target into a practical industrial formulation. Good understanding of ingredient functionality and formulation cost optimization. Strong analytical, sensory and problem-solving skills. Good command of Microsoft Excel and technical documentation. Good English communication skills. What We Are Specifically Looking For The ideal candidate should be able to receive a customer benchmark and systematically determine:“What is creating this taste, texture, color and mouthfeel — and how can we reproduce or improve it industrially, consistently and commercially?”Candidates with only theoretical R&D exposure and no direct hands-on formulation experience will not be the priority for this position. How to Apply Qualified candidates are invited to send their updated CV to:narieman.mohsen@affi-foods.comEmail Subject: R&D Specialist – Sauces & Condiments Please include a brief summary of the sauce/condiment categories you have personally developed and your experience with benchmarking and product matching.
Confidential
Egypt - Cairo
Job Purpose <br>The Regional Accounts Receivable Specialist will manage revenue collection, dealer/distributor billing, electronic invoicing compliance, and payment reconciliation processes across Egypt and expanded regional MENA markets. This role ensures timely collections across direct B2C subscriptions, B2B commercial accounts (hotels, cafes, real estate developments), and third-party distribution partners, supporting cash flow while adhering to local and regional tax regulations (e.g., ETA E-Invoicing in Egypt, ZATCA in KSA, UAE VAT and regional VAT). <br>Key Responsibilities Billing & Revenue Accounting:<br>Prepare, process, and issue accurate tax invoices to B2B clients, corporate accounts, and commercial distribution partners across regional markets. Manage compliance with local electronic invoicing systems, including the Egyptian Tax Authority (ETA) E-Invoicing portal and regional equivalents (e.g., KSA ZATCA, UAE VAT, etc.). Reconcile daily payment gateway collections (digital subscriptions, credit card transactions, digital wallets) across multiple currencies against subscriber activation records. Manage customer refunds for B2C customers in coordination with Call Center team.<br>Collections & Debt Management:<br>Monitor regional Accounts Receivable aging reports continuously and actively pursue overdue multi-country B2B and commercial balances. Resolve cross-border billing queries, payment discrepancies, and short payments in coordination with Customer Care and Sales teams. Perform credit evaluations for regional commercial entities seeking corporate packages. <br>Reconciliation & Reporting:<br>Reconcile sub-ledgers against the general ledger across multiple regional entities during month-end closing procedures. Account for dealer commissions, channel partner holdbacks, FX gains/losses, and multi-bank transaction fees. Prepare weekly and monthly AR status reports, aging schedules, and cash collection forecasts for senior regional leadership. <br>Compliance & Audit:<br>Ensure compliance with Egyptian Accounting Standards (EAS), IFRS, local tax regulations across regional operations, internal financial controls, and regional governance practices. Coordinate with internal and external auditors during periodic reviews by providing supporting schedules and proof of receipts across all assigned territories. <br>Qualifications & Key Requirements:Education Bachelor’s degree in Accounting, Finance, or a relevant field. Experience3–5 years of AR experience in Media, Telecom, Saa S, or Subscription/B2C services, preferably handling regional (MENA) operations. Systems Expertise Hands-on experience with Enterprise ERP systems (Oracle, SAP, or Microsoft Dynamics). Proficiency in the ETA E-Invoicing Portal and familiarity with regional e-invoicing/tax portals. Skills Advanced Microsoft Excel (Pivot tables, VLOOKUP/XLOOKUP, financial modeling). Detail-oriented with strong analytical and problem-solving abilities. Languages Fluent in Arabic and professional proficiency in English. <br>Preferred Competencies Deep understanding of high-volume digital payment reconciliations across regional payment gateways, multi-currency processing, digital wallets, and direct debits. Strong negotiation and cross-cultural interpersonal skills for regional corporate collections. Solid knowledge of cross-border withholding tax (WHT) and regional VAT frameworks.
Confidential
Egypt - Cairo
Position Overview<br>We are looking for an experienced Regional Accounts Payable Specialist to join our Finance team in Cairo. In this role, you will manage end-to-end accounts payable operations across multiple regional entities, ensure precise cross-border and local invoice processing, maintain strategic vendor relationships, and enforce strict adherence to internal financial controls and multi-jurisdictional financial/tax regulations.<br>Key Responsibilities<br>· Regional Invoice & Payment Processing:<br>o Process and record daily vendor invoices, local expenses, and petty cash transactions across multiple MENA operating units in accordance with regional accounting standards.o Perform three-way matching (Purchase Order, Receiving Report, Vendor Invoice) prior to multi-entity payment executions.o Schedule and execute routine vendor payments via international and electronic banking platforms, checks, or transfers while maintaining dual-authorization protocols.o Process cross-border employee expense reports, ensuring compliance with travel and expenditure policies.<br>· Regional Vendor Management & Reconciliation:<br>o Maintain centralized vendor master records and onboard regional and international suppliers.o Perform monthly supplier statement reconciliations and resolve cross-border payment discrepancies promptly.o Serve as the primary regional point of contact for vendor inquiries regarding payment status, disputes, or account adjustments.<br>· Tax & Cross-Border Compliance:<br>o Ensure strict adherence to regional tax laws, including calculation and filing of Withholding Tax (WHT) and Value Added Tax (VAT) on AP transactions across target MENA operating countries.o Collect, verify, and archive regional tax clearance documents, commercial registers, and tax cards from international and local vendors.o Assist in internal, external, and cross-border audit preparations by providing complete AP documentation and audit trails.<br>· Financial Reporting & Month-End Close:<br>o Prepare consolidated regional AP aging reports and perform monthly GL (General Ledger) accounts reconciliations across entities.o Calculate and record accruals for unbilled goods and services at month-end across regional business units.o Support the Regional Finance Manager in cash flow forecasting by providing scheduled payment requirements and multi-currency cash needs.<br>Qualifications & Requirements<br>· Education: Bachelor’s degree in Accounting, Finance, or a related discipline.· Experience: 3–5 years of dedicated Accounts Payable experience in a regional or multi-entity setup, preferably within media, broadcasting, retail, or fast-paced multinational environments.· Systems Expertise: Hands-on experience with multi-currency Enterprise ERP systems (e.g., Oracle EBS, SAP, or Microsoft Dynamics GP) and advanced proficiency in MS Excel. · Tax Knowledge: Strong operational knowledge of regional financial structures and Egyptian tax laws, MENA region Tax laws particularly WHT and VAT requirements.· Skills: Excellent numerical accuracy, strong attention to detail, vendor negotiation capabilities, and strong organizational skills.· Languages: Business fluency in both Arabic and English (written and verbal).
Thaka International
Egypt - Cairo
<p><strong>About the Role</strong></p><p>We are looking for a Senior Social Media & Growth Marketing Specialist to lead our organic and paid growth across key digital channels. You will own the strategy and execution for social media, performance campaigns, and growth experiments that drive brand awareness, lead generation, and course enrollments in KSA and Egypt.</p><p>This role is ideal for someone who combines creative content skills with data-driven growth thinking, and who is passionate about improving how people learn online.</p><p>Key Responsibilities</p><p><strong>Social Media Strategy & Execution</strong></p><ul><li><p>Develop and own the social media strategy for KSA and Egypt across platforms such as Instagram, TikTok, X (Twitter), LinkedIn, Facebook, and YouTube.</p></li><li><p>Plan and manage the content calendar, ensuring consistent, high-quality posts aligned with product launches, campaigns, and key academic / market moments.</p></li><li><p>Create and oversee engaging content (posts, stories, Reels, short-form videos, carousels) tailored to local markets and learner personas.</p></li><li><p>Monitor community conversations, respond to comments and messages, and manage social media communities to build strong brand loyalty and advocacy.</p></li></ul><p><strong>Growth Marketing & Performance</strong></p><ul><li><p>Design and run growth experiments (A/B tests on creatives, audiences, landing pages, funnels) to improve acquisition, activation, and retention.</p></li><li><p>Plan, launch, and optimize paid campaigns across Meta Ads, TikTok Ads, Google Ads, and other relevant platforms.</p></li><li><p>Collaborate with product and sales teams to build acquisition funnels for lead generation, demo bookings, and course enrollments.</p></li><li><p>Work with designers, content creators, and product marketers to build high-performing creatives and landing pages.</p></li></ul><p><strong>Analytics & Reporting</strong></p><ul><li><p>Define and track key KPIs such as CPL, CAC, CTR, conversion rate, ROAS, engagement rate, follower growth, and retention metrics.</p></li><li><p>Use tools like Google Analytics, platform insights, and marketing dashboards to measure performance and identify growth opportunities.</p></li><li><p>Produce clear weekly and monthly reports with insights, learnings, and recommendations to leadership.</p></li></ul><p><strong>Brand & Market Localization</strong></p><ul><li><p>Ensure all content and campaigns are localized for audiences in KSA and Egypt (language, culture, tone, timing, and channels).</p></li><li><p>Conduct ongoing market and competitor research to spot trends in e‑learning, social media formats, and learner behaviors.</p></li><li><p>Partner with internal stakeholders (sales, academic / content, product) to ensure messaging is consistent, accurate, and compelling.</p></li></ul><p></p><p><strong>Requirements</strong></p><p> </p><ul><li><p>5–6+ years in social media and/or growth / performance marketing</p></li><li><p>Experience in e‑learning, EdTech, education, or digital products is a plus</p></li><li><p>Proven results growing audiences and revenue via social and paid campaigns</p></li><li><p>Strong knowledge of Meta, TikTok, LinkedIn, YouTube, X, Snapchat, and analytics tools</p></li><li><p>Experience running and reporting on multi-channel campaigns (organic + paid)</p></li><li><p>Excellent Arabic and good English copywriting</p></li><li><p>Strong project management and cross-team collaboration skills<br>Creative mindset with a keen eye for detail and design.</p></li><li><p>Ability to collaborate effectively with cross-functional teams and external partners.</p></li><li><p>Up-to-date knowledge of the latest trends and best practices in social media and digital marketing.</p></li><li><p>Self-motivated, proactive, and results-oriented with a passion for continuous learning.</p></li></ul><p>Nice to Have</p><ul><li><p>Experience with KSA and Egyptian markets</p></li><li><p>Knowledge of CRM / marketing automation tools (for example, HubSpot, Mailchimp)</p></li></ul><p></p>
Essilor International
Egypt
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<span>Seasonal Sales Associate </span>
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<span>Miami, FL, US, 33137 </span>
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<span></span></span><p><strong>Requisition ID: </strong>939991 <br><strong>Store #</strong>: 008681 Oliver Peoples <br><strong>Position:</strong>Seasonal/Temporary<br><strong>Total Rewards: Benefits/Incentive Information</strong></p><br><br>
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<p>Oliver Peoples was founded in 1987 with the opening of its first boutique and subsequent launch of the original collection. From the beginning, Oliver Peoples had a passion for superior product, a distinctive culture rooted in California, and an obsession with service. These core values have remained at the foundation of the brand and endure today.</p><br><br>
<p>We strived to be the most prestigious and culturally distinctive eyewear company in the world. Committed to excellence in service; our stylists and opticians assist customers in selecting that perfect frame.</p><br><br>
<p>Oliver Peoples is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!</p><br><br>JOB DESCRIPTION
<br><p>This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.</p><br><br>
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<p>EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email EmployeeRelations@luxotticaretail.com</p><br><br>
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<p>We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.</p><br><br>
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<br><strong>Nearest Major Market: </strong>Miami </span>
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Merck Sharp & Dohme Corp
Egypt
<h2 class="h5">Job description</h2>
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<p>Job Description</p><br><br><br><p>We are looking for a product specialist to join our oncology team.</p><br><br><p>Our Sales team support our customers by providing clinical information about products, educational information, clinical training programs and resources. We support healthcare providers and healthcare systems meet the goals of the patients in their communities.</p><br><br><p><b>Job responsibilities:</b></p><br><br><ul><li><p>Responsible for the achievement of sales targets for our oncology portfolio in a defined, region/geography within a country/market, including specific institutions (their ‘territory’).</p><br><br></li><li><p>Is accountable for accurate execution of territory sales targets planning and operational cross functional territory development plan within responsible territory. </p><br><br></li><li><p>Able to identify and communicate with relevant influential customers including Key Opinion Leaders, Oncology decision-making authorities in the cancer institutions and other members of the appropriate Multi-Disciplinary Team (Nurses, Pharmacists, Pathologists, etc.).</p><br><br></li><li><p>Supports the marketing team to drive growth & to maximize business outcomes. </p><br><br></li><li><p>Maintains an accurate and up to date picture of the competitive landscape and clinical perspectives within the cancer institutions in their territory.</p><br><br></li><li><p>Ensure high level of ethical standards of our company.</p><br><br></li></ul><p><b>Qualifications:</b></p><br><br><ul><li><p>A University education degree in a relevant to Health-care, Pharmacy.</p><br><br></li><li><p>A minimum of 1 year experience in Sales and maximum of 3 years</p><br><br></li><li><p>The ability to interact with all levels of customers, including high level scientific.</p><br><br></li><li><p>Preferred previous Specialty experience</p><br><br></li><li><p>Oncology experience is a plus</p><br><br></li><li><p>Excellent leadership skills and sound understanding of the roles of other cross-functional team members.</p><br><br></li><li><p>High level of learning agility and out of the box thinking. Potential for further development within Our oncology team.</p><br><br></li><li><p>Strong English language.</p><br><br></li></ul><br><p><b>Required Skills: </b></p><br><br>Account Management, Communication, Consumer Relations, Oncology, Oncology Sales, Sales, Sales Forecasting, Sales Reporting<br><p><b>Preferred Skills: </b></p><br><br><br><p>Current Employees apply HERE</p><br><br><br><p>Current Contingent Workers apply HERE</p><br><br><br><p><b>Search Firm Representatives Please Read Carefully </b><br>Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. </p><br><br><br><p><b>Employee Status: </b></p><br><br>Regular<br><p><b>Relocation:</b></p><br><br><br><p><b>VISA Sponsorship:</b></p><br><br><br><p><b><span>Travel Requirements:</span></b></p><br><br><br><p><b>Flexible Work Arrangements:</b></p><br><br>Not Applicable<br><p><b>Shift:</b></p><br><br><br><p><b>Valid Driving License:</b></p><br><br><br><p><b>Hazardous Material(s):</b></p><br><br><br><p><b>Job Posting End Date:</b></p><br><br>08/5/2026<p><b><span>*A job posting is effective until 11:59:59PM on the day <u>BEFORE</u> the listed job posting end date. Please ensure you apply to a job posting no later than the day <u>BEFORE</u> the job posting end date. </span></b></p><br><br><br> </div>
LXT
Egypt
<h2 class="h5">Job description</h2>
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<p><span>LXT is an emerging leader in AI training data to power intelligent technology for global organizations. In partnership with an international network of contributors, LXT collects and annotates data across multiple modalities with the speed, scale, and agility required by the enterprise. Our global expertise spans over 145 countries and more than 1,000 language locales. Founded in 2010, LXT is headquartered in Toronto, Canada with a presence in the United States, UK, Egypt, India, Turkey, and Australia. The company serves customers in North America, Europe, Asia Pacific, and the Middle East. </span></p><br> <p><span>We are hiring a Sourcing Specialist</span><span> will play a critical role in our talent acquisition strategy, particularly focusing on crowdsourcing initiatives. This individual will be responsible for placing job ads, reviewing candidate applications, moving candidates through the pipeline, and working collaboratively with other sourcing specialists, the sourcing manager and the sourcing director. The ideal candidate will possess excellent communication skills, experience in sourcing, and the ability to manage multiple projects simultaneously.</span></p><br> <p><span><span><span>Key Responsibilities:</span></span></span></p><br> <ul>
<li><span><span>Job Ad Placement:</span></span><span>Create and post job advertisements across various platforms to attract qualified candidates for crowdsourcing projects.</span></li>
<li><span><span>Candidate Review:</span></span><span>Screen and evaluate candidate applications to identify suitable candidates.</span></li>
<li><span><span>Pipeline Management:</span></span><span>Move candidates through the recruitment pipeline efficiently, ensuring timely follow-up and communication.</span></li>
<li><span><span>Collaboration:</span></span><span>Work closely with other sourcing specialists, the sourcing manager, and the sourcing director to ensure alignment and effective talent acquisition strategies.</span></li>
<li><span><span>Candidate Communication:</span></span><span>Serve as the primary point of contact for candidates, answering their questions and providing updates throughout the hiring process.</span></li>
<li><span><span>Data Management</span></span><span>: Maintain accurate and up-to-date records of all candidate interactions and progress within the recruitment system.</span></li>
<li><span><span>Project Management:</span></span><span>Handle multiple sourcing projects simultaneously, ensuring deadlines are met and objectives are achieved.</span></li>
</ul> <p><span><span><span>Qualifications:</span></span></span></p><br> <ul>
<li><span><span>Experience:</span></span><span>Proven experience in sourcing or recruitment, particularly in a crowdsourcing environment, is preferred.</span></li>
<li><span><span>Communication Skills:</span></span><span>Excellent written and verbal communication skills, with the ability to effectively interact with candidates and internal stakeholders.</span></li>
<li><span><span>Organizational Skills:</span></span><span>Strong organizational and time management skills, with the ability to juggle multiple projects and prioritize tasks effectively.</span></li>
<li><span><span>Team Player:</span></span><span>Ability to work collaboratively within a team environment and build strong working relationships with colleagues.</span></li>
<li><span><span>Technical Skills:</span></span><span>Proficiency in using recruitment software and tools as well as familiarity with job boards and social media platforms.</span></li>
</ul> <p><span><span>Additional information:</span></span></p><br> <p><span>LXT is an equal opportunity employer and ensures that no applicant is subject to less favorable treatment on the grounds of gender, gender identity, marital status, race, color, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependents, or physical or mental disability. Any hiring decision is made on the basis of skills, qualifications, and experiences.</span></p><br> <p><span>We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share but also by how we positively impact people, society, and the planet.</span></p><br> </div>
Souq.com for E-Commerce LLC
Egypt - Cairo
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">- 2+ years of workplace health & safety (WHS) related field experience At Amazon, we are committed to ensuring our associates have a safe and healthy workplace through continuous improvements and effective accident prevention. As our operations continue to evolve in a demanding work environment, we are seeking a dedicated Workplace Health and Safety (WHS) Specialist to help protect all employees from health and safety risks and damage. The ideal candidate will put safety standards into practice, lead projects to raise safety awareness, and support management's efforts to ensure compliance with all program expectations and applicable regulations. With your proactive approach, you will help drive a safety culture by conducting regular audits, managing safety metrics, and providing guidance on safety-related processes across our 3P operations. You will play a crucial advisory role for associates and managers while helping investigate accidents, near misses and incidents to determine root causes and implement preventive measures.<br> <br>Key job responsibilities<br> Conduct regular site visits across dark stores to evaluate safety conditions in fast-paced, high-throughput environments, providing practical recommendations to reduce risk and improve operational safety.<br> Perform risk assessments and safety audits covering in-store operations, rider activities, material handling, and equipment usage, ensuring compliance with local regulatory requirements. <br> Monitor, analyze, and report on safety performance metrics, incident data, and leading indicators, identifying trends and prioritizing risk areas within quick-commerce operations.<br> Support the implementation of new safety controls, procedures, and mitigation measures tailored to dark store layouts, rapid picking processes, and rider dispatch activities.<br> Ensure compliance with Amazon supply chain, WHS, and third-party safety policies, as well as applicable local and regional regulations across assigned countries.<br> Lead and participate in daily/weekly safety briefings, stand-ups, and safety discussions with operations teams and third-party partners to reinforce safety expectations in high-tempo environments<br> Support incident, near-miss, and serious injury investigations, ensuring timely reporting, accurate documentation, root cause analysis, and corrective action tracking.<br> Support safety training completion for associates, riders, and third-party partners, and verify training effectiveness through observations, audits, and engagement.<br> Attend and actively contribute to regional and cross-functional WHS meetings, representing quick-commerce safety risks, trends, and priorities.<br> Own and drive country or regional WHS continuous improvement projects related to quick-commerce operations, extending beyond individual scope where required.<br> Act as an onboarding buddy for new WHS team members, supporting their integration into dark store and third-party safety operations.<br> Serve as a WHS Manager proxy when required, fulfilling assigned standard work and supporting operational continuity.</div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">- Bachelor's degree or equivalent, or 1+ years of demonstrating safety standards experience<br>- Experience managing projects and working independently<br>- Can communicate effectively with all levels of the organization<br>- Bachelor s degree in occupational health and safety or Engineering/Science bachelor s degree<br><br></p></section>