Bank Jobs in Egypt

- Assist Senior Manager Compliance in day-to-day operations of IBG Compliance unit, ensuring compliance to Bank’s AML/KYC policies/procedures and Regulatory requirements pertaining to IBG, including overseas branches.<br><br>- Assist Senior Manager Compliance in supporting the business by providing compliant solutions to Regulatory requirements and intervene where necessary to stop a transaction/process/business proposal.<br><br>- Pro-actively and promptly escalate any critical issues within Compliance and/or Business to ensure that the Bank is not investigated, charged, fined or publicly castigated by any of the regulatory authorities.<br><br>- Assist Senior Manager Compliance in the implementation of Compliance initiatives in IBG - as may be determined / guided by HO-Compliance from time-to-time

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>Envision Employment Solutions</strong></em><em> is currently looking for an&nbsp;</em><em><strong>IT &amp; Workplace Operations Manager</strong></em><em>&nbsp;for one of our partners, a leading Digital Bank!</em></p><br><p><strong>Job Summary</strong></p><br><p>The<strong> IT &amp; Workplace Operations Manager</strong> owns the delivery of employee-facing IT support and the digital workplace experience across the Bank, ensuring reliable, secure, and efficient IT services for all staff. This role manages the IT Service Desk, endpoint fleet, workforce identity and access management, and collaboration tools, while also supporting release and operational activities through issue resolution and environment access management.</p><br><p><strong>Responsibilities</strong></p><br><ul><li>Manage the IT Technical Support function (IT Service Desk), including L1 triage, incident resolution, and request handling for all employees.</li><li>Own and support the digital workplace environment, including the endpoint fleet (laptops, desktops, mobile devices) and workforce identity and access management (IAM).</li><li>Manage collaboration tools and platforms (e.g., email, Microsoft 365/Teams, video conferencing) to ensure high availability and adoption across the organization.</li><li>Support software releases and operational activities through issue resolution and management of environment access.</li><li>Define and monitor Service Level Agreements (SLAs) for the Service Desk and workplace operations, ensuring consistent service quality.</li><li>Manage onboarding/offboarding processes for employee IT provisioning, including hardware, access, and application setup.</li><li>Ensure compliance with IT security policies across endpoints, identity management, and collaboration platforms.</li><li>Manage relationships with IT support vendors and workplace technology providers.</li><li>Lead and develop the IT support team, ensuring adequate coverage and continuous improvement of support processes.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Envision Employment Solutions is currently looking for a Fraud Operations Manager for one of our partners, a leading Digital Bank!<br> THE ROLE You run the first line against fraud.<br> Every rule based alert, and every customer who reports a transaction they do not recognize, comes to the team you lead, and how accurately they close or escalate it decides whether fraud is stopped or let through.<br> You do it while protecting the one thing that makes detection work: analysts act on alerts without ever seeing the rule logic behind them.<br> WHAT YOU’LL DO Run the processing of rule based L1 fraud alerts, ensuring each one is accurately closed or escalated Oversee the intake of customer reported fraud and unrecognized transaction disputes Make sure L2 cases are documented and routed to the Anti-Fraud Risk Unit with complete case files Hold strict information separation, so analysts act on alerts without visibility of the fraud rule logic Monitor team productivity, quality and SLA adherence, and coach against the standard Work with the Fraud Investigation Manager, the Anti-Fraud Risk Unit and technology to keep first line controls sharp WHAT WE’RE LOOKING FOR 5 to 8 years in fraud operations within a bank or fintech A solid grasp of fraud typologies, alert triage and escalation frameworks Experience managing first line fraud teams with clear controls awareness Familiarity with fraud management systems and alert workflow tools A strong instinct for control integrity, and why analysts must never see the detection logic YOU’LL THRIVE HERE IF YOU You believe the integrity of the detection logic is worth protecting even when it slows a case down You can tell a real fraud pattern from noise, and you teach your team to as well You treat every false closure as a gap to fix, not a number to accept You want to build the first line that stops fraud before a customer ever feels it</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><strong>Strategy:</strong></p><br><br><p>As the Head of Regulatory and Customer Rights for Standard Chartered Bank in Egypt, you will lead the proactive development and nurturing of regulatory relationships within the country through a comprehensive and structured engagement programme. Your role is critical in ensuring that all operations of Standard Chartered Bank in Egypt meet and exceed regulatory standards and adhere strictly to Group requirements.</p><br><br><p>You will be instrumental in setting and executing the vision, strategic direction, and leadership for regulatory compliance and customer rights initiatives in Egypt, aligned with the broader objectives of the Consumer, Fraud, Conduct and Compliance (CFCC) framework and the Group's growth aspirations.</p><br><br><p>Central to your mission will be fostering a culture of compliance and ethical business practices, promoting the Group Code of Conduct and Here for good values. You will oversee the establishment of a transparent organizational framework that safeguards customers' rights to fairness, transparency, and information confidentiality, while also ensuring a robust mechanism for complaint management and enhancing banking awareness among customers to empower informed decision-making.</p><br><br><p><strong>Business:</strong></p><br><br><p>You will conduct comprehensive analysis of regulatory developments and their impacts on key business operations, ensuring that all changes in laws, regulations, and policies are effectively communicated and integrated within the Egypt operations in close coordination with Group MRC Standards.</p><br><br><p>Supporting stakeholders with informed advice on policies, regulatory trends, and best practices is essential, helping them to make decisions that are compliant and forward-looking. You will monitor and interpret regulatory expectations, providing timely guidance and ensuring the Bank remains compliant and well-prepared for regulatory challenges.</p><br><br><p>A vital aspect of your role will be to anticipate regulatory risks, communicating identified trends to management for effective control implementations. Collaborative engagement with compliance specialists and regulators will keep both the business and regulatory bodies well-informed of operational developments and compliance status.</p><br><br><p>You will also oversee the customer complaints unit, ensuring processes and systems align with Customer Rights instructions, thereby reinforcing the Bank's commitment to customer-centric service and regulatory compliance.</p><br><br><b>Key Responsibilities</b> <br><p><strong>Processes:</strong></p><br><br><p>Your role will encompass providing essential support to the Compliance function in Egypt, giving confidence that all business activities and functions operate within local laws and regulations, and in alignment with operational risk tolerances and Group Standards. This includes embedding proportional control measures to mitigate risks efficiently.</p><br><br><p>You will develop and maintain robust compliance frameworks and governance structures to ensure consistent adherence to banking regulations, internal policies, and codes of conduct that protect the Bank's reputation and stakeholder interests.</p><br><br><p>Key responsibilities include crafting and updating policies, procedures, and Delegations of Authority (DOls) related to CFCC, securing their approval through the relevant Risk Committees. You will also establish and sustain a trusting relationship with regulators by following a strategically designed Regulatory Relationship Plan, conducting regular briefings, and ensuring regulatory commitments are met.</p><br><br><p>Preparation and coordination for regulatory inspections will be a regular duty, ensuring swift and effective responses. You will oversee the governance and implementation of CFCC policies, provide expert advice on regulatory and Group standards compliance, and remain vigilant on evolving regulatory landscapes to pre-emptively manage impacts on the Bank's operations.</p><br><br><p>The role will require setting control standards, advising on risk mitigation controls, managing licensing and administrative requirements, and, in cases of significant regulatory breaches, leading critical remediation efforts to inform senior management and regulators promptly, ensuring necessary corrective actions are taken.</p><br><br> <br>Egypt<br><b>Our Ideal Candidate</b> <br><p>Our ideal candidate will possess a comprehensive understanding and practical experience in regulatory compliance policies and standards specifically within the banking sector in Egypt. Expertise in providing compliance advisory services, conducting thorough compliance reviews, and ensuring customer rights assurance is essential.</p><br><br><p>The role requires a strong capability in managing complaints investigations with fairness and diligence, coupled with experience in conducting detailed compliance risk assessments. Established experience in regulatory liaison is critical, as you will be the main point of contact managing relations with financial regulators.</p><br><br><p>We seek a professional who demonstrates excellent problem-solving abilities for complex regulatory situations, backed by a willingness and capability to take bold decisions when warranted to safeguard the bank's integrity and interests.</p><br><br><p>A keen eye for detail, sound judgment, and the ability to communicate effectively with diverse stakeholders including regulators, senior management, and front-line business teams are vital. The successful candidate will be adaptable, resilient, and committed to fostering a compliance culture that aligns with Standard Chartered’s values.</p><br><br><b>About Standard Chartered</b> <br><p>Standard Chartered is a distinguished international bank with over 170 years of history, combining agility with scale to make impactful contributions globally and locally. Our mission transcends banking to making a positive difference for our clients, communities, and colleagues alike.</p><br><br><p>We are driven by a passion to challenge norms, embrace challenges, and continuously seek opportunities for meaningful growth and improvement. Joining us means embarking on a career filled with purpose, where your unique talents will be celebrated and nurtured.</p><br><br><p>With a culture grounded in our purpose to drive commerce and prosperity through our unique diversity and our brand promise to be Here for good, we value inclusivity and advocate a workplace where difference is embraced.</p><br><br><p>Together, we:</p><br><br><ul><li><strong>Do the right thing</strong> – acting with integrity, assertiveness, and putting clients at the centre of everything we do;</li><li><strong>Never settle</strong> – continuously pushing boundaries to innovate and improve, learning from every experience;</li><li><strong>Are better together</strong> – fostering an inclusive environment where everyone can be their authentic selves and collaborate to build sustainable success.</li></ul><br><b>What we offer</b> <br><p><strong>In alignment with our Fair Pay Charter,</strong> Standard Chartered offers a competitive salary package and comprehensive benefits designed to enhance your mental, physical, financial, and social wellbeing.</p><br><br><ul><li><strong>Retirement and Insurance Benefits:</strong> Core bank funding for retirement savings, alongside medical and life insurance plans, complemented by flexible and voluntary benefits tailored to individual needs.</li><li><strong>Generous Time-Off Provisions:</strong> Including annual leave, extended parental and maternity leave (up to 20 weeks), sabbaticals up to 12 months, volunteering leave, and compliance with global minimum standards amounting to a minimum of 30 combined annual and public holidays.</li><li><strong>Flexible Working Arrangements:</strong> Opportunities to balance home and office work environments with adaptable working patterns promoting work-life harmony.</li><li><strong>Wellbeing Initiatives:</strong> Access to Unmind, a leading digital wellbeing platform, resilience building courses, global Employee Assistance Programmes, mental health first-aiders, and various self-help resources.</li><li><strong>Continuous Learning Culture:</strong> Encouragement of professional growth through opportunities for reskilling, upskilling, and access to diverse physical, virtual, and digital learning platforms.</li><li><strong>Inclusive and Values-Driven Environment:</strong> Be part of a diverse organisation that celebrates uniqueness, promotes respect, and provides equal opportunity for all to realise their full potential.</li></ul><br> </div>

<p><h4>Position summary</h4> <p>Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with accounting. Notify engineering of maintenance and repair needs.</p> <p>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> <span><span>Requisition ID</span></span> <span><span>36891</span></span> <br> <span><span>Office Country</span></span> <span><span>Egypt</span></span> <br> <span><span>Office City</span></span> <span><span>Cairo</span></span> <br> <span><span>Division</span></span> <span><span>Banking Countries of Operations&nbsp;&nbsp;</span></span> <br> <span><span>Contract Type</span></span> <span><span>Regular&nbsp;</span></span> <br> <span><span>Contract Length</span></span> <br> <span><span>Posting End Date</span></span> <span><span>29/07/2026&nbsp;</span></span> <br> </span><p><strong>Purpose of Job</strong></p><br> <p>An Associate Banker is sought to work in the EBRD office in Cairo with dedication to the Energy Sector team in Egypt. The EBRD Egypt Energy Team seek a professional with the experience, capability and enthusiasm to become part of our growing success story in Egypt.</p><br> <p>The Associate Banker contributes to all phases of the project cycle, including project origination, structuring, negotiations, execution, and implementation and monitoring. The Associate Banker will take responsibility for those tasks assigned to him/her by the operation leader, which may include undertaking comprehensive due diligence, including financial, market, integrity and EBRD policy compliance, as well as effective post-signing implementation and monitoring. The Associate Banker is also expected to be part of legal analysis and documentation and carries out these tasks as part of a project team under the guidance of an operation leader or under the supervision/guidance of more senior bankers or the team Director.</p><br> <p>The Associate Banker role may also include elements of business/pipeline development, client management and policy dialogue. In such cases, the AB will be expected to contribute to all aspects of project development including project origination, structuring, execution followed by implementation and monitoring.</p><br> <p>The project life-cycle involves several stages from origination to signing, followed by implementation and monitoring until full completion and repayment or exit. All the stages involve different tasks such as business marketing, project due diligence analysis, structuring and approval, negotiation and signing of project agreements, disbursement and monitoring.</p><br> <p>The role of the Associate Banker is to contribute, as a project team member, to the structuring, implementation and monitoring of debt and equity transactions, and their effective implementation and monitoring in line with the Bank’s operational objectives.</p><br> <p>Under the guidance of the operation leader and/or more senior bankers, the Associate Banker performs those tasks assigned to him/her. The Associate Banker may also co-ordinate the work of more junior team members and interacts with internal and external counterparts as required.</p><br> <p><strong>Accountabilities &amp; Responsibilities</strong></p><br> <p>Under the guidance of the operation leader or a more senior banker:</p><br> <p><strong>Structuring and Execution</strong></p><br> <ul> <li>Work as a project team member on transactions, contributing to all aspects of project structuring and execution, including working with client counterparts, consultants and other parties to progress the project;</li> <li>Be the primary driver of the scope and quality of project due diligence, including financial, market, integrity and EBRD policy compliance;</li> <li>Prepare internal project documentation, including approval project memoranda, financial models, draft term sheets,&nbsp; presentations, etc. as and when required;</li> <li>Take responsibility, as Technical Cooperation (TC) operation leader, to design and process technical co-operation assistance, ensuring that TC processing and approval fits with the approval schedule of any related investment project or the related policy dialogue initiative;</li> <li>Ensure that all tasks within his/her responsibility areas are completed within the specified time frames to a high standard and in line with the policies, procedures and objectives of the Bank.</li> </ul> <p><strong>Portfolio Monitoring, Value Creation and Reporting</strong></p><br> <ul> <li>Take responsibility for the implementation and monitoring of all projects to which the Associate Banker is assigned, including compliance with project agreements and Bank procedures related to disbursement; monitoring of progress of the project implementation and financial performance of the client; assessing evolving risk factors and monitoring and assessing covenant compliance, in the case of more senior Associate’s they may become the OL for the project once it is in implementation and/or monitoring phase;</li> <li>Prepare timely and comprehensive monitoring reports and include recommendations for corrective actions where required and ensure these proposed corrective actions and recommendations are brought to the attention of more senior team members;</li> <li>As TC operation leader, ensure effective implementation and monitoring of TC assignments to ensure their compliance with donor reporting requirements, operational objectives and that all reports are of a high quality;</li> <li>As a project team member, perform all such tasks as may be assigned by the operation leader and provide constructive advice, guidance and supervision to more junior members of the project team.</li> </ul> <p><strong>Business Development</strong></p><br> <ul> <li>Assist, as required, with marketing and business development efforts.</li> </ul> <p>The responsibilities of the Associate Banker are designed to allow for the development of transaction expertise and expansion of responsibilities, leading to assuming the role of an operation leader on standard, non-complex transactions. In such cases, the Associate Banker’s accountabilities and responsibilities would be increased to undertake a role of an operation leader under the supervision/guidance of more senior bankers or the Team Director.</p><br> <p><strong>Qualifications, Skills, Experience &amp; Knowledge:</strong></p><br> <ul> <li>Bachelor’s degree. Master’s degree preferred or equivalent experience in the areas of expertise.</li> <li>Professional qualification such as ACA, CFA, ACCA, or CIMA desirable.</li> <li>Strong quantitative/numerical skills are critical with the ability to interpret financial information and to design and use financial models.</li> <li>Credit analysis skills, with the ability to interpret accounts, understanding local and international accounting principles and practice of credit analysis.</li> <li>Computer literacy, conversant with Microsoft Office and spread sheet packages including financial analysis and modelling modules.</li> <li>Excellent understanding of relevant systems and processes.</li> <li>Ability to work effectively as a team member and to deadlines and under time pressure.</li> <li>Excellent written and oral communication skills in English.</li> <li>Good command of Arabic (oral and written) is an advantage.</li> <li>Relevant financial industry experience from an investment or commercial bank, private equity firm, asset management firm, or auditing/financial consulting firm operating to international standards, including project finance and corporate finance.</li> <li>Practical experience of participating in transactions through the full project life cycle.</li> <li>Exposure to experience in Egyptian energy market is preferred.</li> </ul> <p><span><span><strong>What is it like to work at the EBRD? / About EBRD&nbsp;</strong></span></span></p><br> <p><span><span>Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.&nbsp;&nbsp;</span></span></p><br> <p><span><span>At EBRD, our Values – Inclusiveness, Innovation, Trust, and Responsibility – are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment.&nbsp;</span></span></p><br> <p><span><span>The EBRD environment provides you with:&nbsp;</span></span></p><br> <ul> <li><span><span>Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in.&nbsp;</span></span></li> <li><span><span>A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively.</span></span></li> <li><span><span>A hybrid workplace that offers flexibility to teams and individuals; that is based on trust, flexibility and connectedness.&nbsp;</span></span></li> <li><span><span>An environment that places sustainability, equality and digital transformation at the heart of what we do.&nbsp;</span></span></li> <li><span><span>A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits.&nbsp;</span></span></li> </ul> <p><span><span>Diversity is one of the Bank’s core values which are at the heart of everything it does.&nbsp; As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability.&nbsp;&nbsp;&nbsp;</span></span></p><br> <p><span><span>Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).&nbsp;</span></span></p><br> </div>

KEY ACCOUNTABILITIES: <br>Monitor Wallet, E-banking, and Debit Cards transactions for suspicious behavior. Check all alerts from VISA Risk manager and Master Card event manager as risk tool controlled by rules for suspicious behavior transactions. Cooperation with banks, Visa, Master Card and fraud forum to minimize fraud losses for our bank. Make sure to receive all fraud credit card transactions on monthly basis from NI. Create, monitoring and analyze POS merchant statement and reports. Monitor E-commerce transactions through (MIGS – MPGS - Cyber Source). Review daily downloaded MEEZA transactions that taken place at AAIB merchants. Analyzing activities and identifying suspicious transactions then taking necessary action procedures. Collecting all necessary information and documents, in case of Issuer banks investigation requests. In addition, communicate with the merchants then respond to the issuer’s banks Follow and implement all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner<br><br>QUALIFICATIONS, EXPERIENCE & SKILLS: <br>Minimum Qualifications:Bachelor’s degree in business administration, finance, accounting or any relevant discipline<br>Minimum Experience: For the officer: 0 to 4 years banking experience. Forgery & counterfeiting training course is a plus Updated with recent Visa and MC mandates and regulations<br>Job-Specific Skills:Very good analysis skills. Communicate effectively in oral & written form with other departments. Outstanding Computer skills. Good time management skills.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p><span><strong>Job Purpose:</strong></span></p><br><p><span>To perform the operational functions related to cash area including cash/non-cash transactions and provides a superior service level to all customers.</span></p><br><p><span>KEY ACCOUNTABILITIES</span></p><br><p><span>Operational Functions</span></p><br><p><span>• Perform all the ATM functions including preparing daily proof sheet , handling captured cards , filling along with the replenishment of onsite ATM machines and reports any malfunctions for repairs and maintenance.</span></p><br><p><span>• Introduce alternative channels to customers to reduce traffic in branches according to bank SOP’s. </span></p><br><p><span>• Process all the cash counter transactions accurately in accordance with the set objectives.</span></p><br><p><span>• Manage the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault. </span></p><br><p><span>• Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation as outlined in Branch standard operating procedure manual.</span></p><br><p><span>• Cross sell products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPIs.</span></p><br><p><span>• Adhere to the bank standards related to the average waiting &amp; serving time in addition to the productivity reports.</span></p><br><p><span>• Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance.</span></p><br><p><span>• Maintain accurate checking on all end of day reports and rectifying of highlighted discrepancies to ensure all controls and procedures are adhered to.</span></p><br><p><span>• Check counterfeit currencies, checks and identities.</span></p><br><p><span>Reporting</span></p><br><p><span>• Handle customer requests efficiently and raise any problems to the Head Teller/Operation Supervisor in order to meet customer satisfaction &amp; to reach customer delight</span></p><br><p><span>• Be attentive to any possible frauds and risks and provide customer feedback to direct supervision.</span></p><br><p><span>• Deviations and exceptions reporting in branch monthly exception report in a timely manner</span></p><br><p><span>Policies, Processes and Procedures</span></p><br><p><span>• Follows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner. </span></p><br><p><span>• Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health &amp; safety procedures</span></p><br><p><span>• Adhere to the bank clean desk policy</span></p><br><p><span>Day- to-day operations</span></p><br><p><span>• Follows the day-to-day operations related to own jobs in the concerned department to ensure continuity of work</span></p><br><p><span>Compliance:</span></p><br><p><span>• Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks."</span></p><br><br> <br> <span>Qualifications</span><br><span></span><p><span>Qualifications:</span></p><br><p><span>• Bachelor’s degree of commerce, business administration, accounting or its equivalent</span></p><br><p><span>• (0-2) Years of experience</span></p><br><p><span>Skills</span></p><br><p><span>• Good command of English and Arabic languages</span></p><br><p><span>• Communication Skills</span></p><br><p><span>• Problem Solving Skills</span></p><br><p><span>• Service Oriented</span></p><br><p><span>• Process Oriented</span></p><br><p><span>• Adept in using basic software such as office, internet and e-mail</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p><span>Job PURPOSE:</span></p><br><p><span>To perform the operational functions related to cash area including cash/non-cash transactions and provides a superior service level to all customers.</span></p><br><p><span>KEY ACCOUNTABILITIES</span></p><br><p><span>Operational Functions</span></p><br><p><span>• Perform all the ATM functions including preparing daily proof sheet , handling captured cards , filling along with the replenishment of onsite ATM machines and reports any malfunctions for repairs and maintenance.</span></p><br><p><span>• Introduce alternative channels to customers to reduce traffic in branches according to bank SOP’s. </span></p><br><p><span>• Process all the cash counter transactions accurately in accordance with the set objectives.</span></p><br><p><span>• Manage the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault. </span></p><br><p><span>• Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation as outlined in Branch standard operating procedure manual.</span></p><br><p><span>• Cross sell products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPIs.</span></p><br><p><span>• Adhere to the bank standards related to the average waiting &amp; serving time in addition to the productivity reports.</span></p><br><p><span>• Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance.</span></p><br><p><span>• Maintain accurate checking on all end of day reports and rectifying of highlighted discrepancies to ensure all controls and procedures are adhered to.</span></p><br><p><span>• Check counterfeit currencies, checks and identities.</span></p><br><p><span>Reporting</span></p><br><p><span>• Handle customer requests efficiently and raise any problems to the Head Teller/Operation Supervisor in order to meet customer satisfaction &amp; to reach customer delight</span></p><br><p><span>• Be attentive to any possible frauds and risks and provide customer feedback to direct supervision.</span></p><br><p><span>• Deviations and exceptions reporting in branch monthly exception report in a timely manner</span></p><br><p><span>Policies, Processes and Procedures</span></p><br><p><span>• Follows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner. </span></p><br><p><span>• Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health &amp; safety procedures</span></p><br><p><span>• Adhere to the bank clean desk policy</span></p><br><p><span>Day- to-day operations</span></p><br><p><span>• Follows the day-to-day operations related to own jobs in the concerned department to ensure continuity of work</span></p><br><p><span>Compliance:</span></p><br><p><span>• Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks."</span></p><br><br> <br> <span>Qualifications</span><br><span></span><p><span>Qualifications:</span></p><br><p><span>• Bachelor’s degree of commerce, business administration, accounting or its equivalent</span></p><br><p><span>• (0-2) Years of experience</span></p><br><p><span>Skills</span></p><br><p><span>• Good command of English and Arabic languages</span></p><br><p><span>• Communication Skills</span></p><br><p><span>• Problem Solving Skills</span></p><br><p><span>• Service Oriented</span></p><br><p><span>• Process Oriented</span></p><br><p><span>• Adept in using basic software such as office, internet and e-mail</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong><span>Why join us?</span></strong></span></p><br><br><p><span>Some careers have more impact than others.</span></p><br><br><p><span>If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.</span></p><br><br><br><p><span>HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, ultimately and helping people to fulfil their hopes and realise their ambitions.</span></p><br><br><br><p><span><strong><span>The Opportunity: </span></strong></span></p><br><br><ul><li><span>The role operates within RBWM Contact Centre and interacts with HSBC local and international customers, the post holder must have the ability to deal with different process, different countries, where applicable, and different customer attitudes and requests daily.</span></li><li><span>We are seeking high caliber experienced digital sales agents to drive, convert and manage a seamless and efficient account opening experience for premium and high net worth customers. </span></li><li><span>This role ensures a seamless, high-touch experience from digital application to account onboarding and funding for Premier customers. Role holders are also responsible for ensuring the new to bank account applications are accurately processed, compliant with regulatory requirements and aligned to the bank’s service excellence standards. The role serves as a critical link between customer, sales, compliance and operations team to enable timely onboarding and driving funding of premium clients. </span></li></ul><br><p><span><strong><span>What you’ll do:</span></strong></span></p><br><br><br><ul><li><span>Drive, convert and manage a seamless and efficient account opening experience for premium and high net worth customers.</span></li><li><span>Complete account opening applications from new to bank customers, specifically Premier clients – review applications, working on completing pending steps / queue clearances on applications, calling and engaging customers to provide required documents, making sure all provided documents are complying with bank procedures, following up with all connected departments until account is successfully account on system.</span></li></ul><br><ul><li><span>Key responsibilities include but not limited to: </span></li></ul><br><ol><li><span><strong>Lead Management &amp; Conversion</strong></span></li></ol><p><span>Contact and qualify digital leads promptly to understand customer needs, explain HSBC’s account proposition offerings, confirm eligibility, and drive new to bank Premier account opening.</span></p><br><br><br><p><span>Guide customers through the digital account opening journey, ensuring all documentation and KYC requirements are met. Address customer queries related to Digital onboarding, account features and funding requirements. Proactively follow up on leads to minimize drop-offs, drive account opening and funding completion.</span></p><br><br><br><ol><li><span><strong>Application processing and verification</strong>: </span></li></ol><p><span>Work on completing account opening applications and documentation (KYC, FATCA, CRS, CDD, etc) for completeness and accuracy. Conduct preliminary checks in line with internal compliance and risk policies. </span></p><br><br><br><ol><li><span><strong>Customer experience and relationship support </strong></span></li></ol><p><span>Reach out to customers in line with contact strategy to request for required documents. Provide proactive updates to customers and internal teams regarding application status. Handle queries and concerns professionally ensuring timely resolution. Uphold HSBC’s premium service standards in all interactions and deliver a premium onboarding experience that reflects the high-net-worth customers’ expectations. </span></p><br><br><br><ol><li><span><strong>Compliance and risk management </strong></span></li></ol><p><span>Adhere strictly to regulatory requirements (KYC, sanctions screening etc.) and internal policies. Escalate any suspicious activities promptly to compliance.</span></p><br><br><br><ol><li><span><strong>Collaboration and process improvement</strong></span></li></ol><p><span>Suggest process enhancements to improve turnaround time and customer satisfaction. Work closely with all concerned teams and stakeholders to resolve bottlenecks. Participate in training and quality improvement initiatives to stay updated on product and policy changes.</span></p><br><br><br><p><span>Overview</span><strong><span>: </span></strong></p><br><br><ul><li><span>Receive digital leads of prospects’ interests for Premier account opening, drive funding, support other product cross-sell efforts.</span></li><li><span>Discuss account proposition offerings, key USPs and ensure customer meets eligibility and is aware of service charges etc. </span></li><li><span>Support premium customers on completing the account opening journey</span></li><li><span>Follow up on incomplete required documents triggered by system </span></li><li><span>Validate documents submitted and provided by customer to insure complying with bank standards and policy </span></li><li><span>Provide customer answers required by risk teams (blacklist and sanctions teams) CDD / EDD for new customer profile </span></li><li><span>Following up with unreachable customers through (Calls – Emails – SMSs)</span></li><li><span>Approaching customers who are eligible for higher proposition for upgrades requests </span></li><li><span>Ensure warm handover of newly boarded customers to relationship managers or portfolio management</span></li><li><span>Updating SFE with all journey stages </span></li><li><span>Daily MIs sales reporting</span></li></ul><br><p><span><strong><span>Key Performance Indicators</span></strong></span></p><br><br><ul><li><span>Premier account opening sales</span></li><li><span>Account funding for Premier customers, in line with Bank requirements and eligibility</span></li><li><span>Application accuracy rate (error free submissions) </span></li><li><span>Turnaround time</span></li><li><span>Drive other product cross-sells</span></li><li><span>Compliance adherence </span></li></ul><br><p><span><strong><span>Impact on the Business</span></strong></span></p><br><br><p><span><strong><span>Drive Commercial outcomes Customers / Stakeholders</span></strong></span></p><br><br><ul><li><span>Provide excellent customer service to new to bank Premier customers by keeping up to date on training and internal communications</span></li><li><span>Generate customer loyalty through strong knowledge of key products and services</span></li><li><span>Owns and resolves issues and understands how and when to escalate</span></li></ul><br><p><span><strong><span>Leadership &amp; Teamwork</span></strong></span></p><br><br><ul><li><span>Acts as a role model for our Group Values and Behaviors (Open, Connected, Dependable), supporting colleagues and customers to deliver superior customer service through these values</span></li><li><span>Values diversity amongst team</span></li></ul><p><span><strong><span>Management of Risk</span></strong></span></p><br><br><p><span>Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section 4 of the Group Operations FIM.&nbsp;</span></p><br><br><p><span><strong><span>What you will need to succeed in the role: </span></strong></span></p><br><br><ul><li><span>Proven success in converting digital leads into sales and driving funding, management of high net worth customers. High degree of professionalism and confidence in closing deals with premium customers</span></li><li><span>Consultative and advisory selling experience to customize and pitch the right offerings based on customer needs to drive Premier sales and funding. Skilled in uncovering customer goals (wealth, growth, international banking lifestyle needs etc)</span></li><li><span>Fundamental wealth and deposit product knowledge</span></li><li><span>Must be proficient in language(s) required by the process – English and Arabic</span></li><li><span>Excellent communication skills – professional and effective business writing skills, emotional intelligence to read and adapt communication styles</span></li><li><span>Sales motivated and has skillset for persuasive selling</span></li><li><span>Strong knowledge of bank procedures regarding risk and compliance – KYC, CDD, Sanctions, BMLCM</span></li><li><span>Takes pride in delivering what is promised in line with the customer and service expectations. Sales and service motivated. Wants to do a good job, is concerned about getting it right for the customer and checks everything is in order</span></li><li><span>Able to manage leads in pipeline, in line with contact and follow-up strategy.</span></li><li><span>Ability to work in a high-volume, fast paced environment is required. </span></li><li><span>Efficient in handling high volume of applications while meeting turnaround SLAs, able to prioritize cases.</span></li><li><span>Attention to detail </span></li><li><span>Must be flexible, customer centric and have the ability to thrive in a team environment seeking feedback and open to development</span></li><li><span>Proficiency with personal computers and basic software packages and specialized applications</span></li><li><span>Open to working flexible shifting schedules</span></li></ul><p><span><strong><span>What additional skills will be good to have?</span></strong></span></p><br><br><p><span>Displays patience and empathy, customer centric. Excel skillset.</span></p><br><br><p><span><strong><span>You’ll achieve more at HSBC </span></strong></span></p><br><br><p><span>HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, colour, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” </span></p><br><br><br><p><span>Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. </span></p><br><br><br><p><span><strong><span>***Issued By HSBC Electronic Data Processing (Egypt) Private LTD***</span></strong></span></p><br><br><br> </div>

<p><h4>Position summary</h4> <p>Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services.</p> <p>Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs.</p> <p>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About us: Where elite tech talent meets world-class opportunities!<br> At Xenon7, we work with leading enterprises and innovative startups on exciting, cutting-edge projects that leverage the latest technologies across various domains of IT including Data, Web, Infrastructure, AI, and many others.<br> Our expertise in IT solutions development and on-demand resources allows us to partner with clients on transformative initiatives, driving innovation and business growth.<br> Whether it's empowering global organizations or collaborating with trailblazing startups, we are committed to delivering advanced, impactful solutions that meet today’s most complex challenges.<br> About the Client: Join one of Egypt’s premier financial institutions, renowned for its extensive suite of banking services, including Institutional Banking, Personal Banking, and Islamic Banking.<br> With a global presence through over 50 branches and correspondents, we serve a diverse and dynamic clientele.<br> As we embark on a groundbreaking digital transformation journey, we are committed to leveraging the latest technologies to establish a state-of-the-art data architecture that will redefine our performance and service delivery.<br> Key Responsibilities: Drive "Compliance and Security by Design": Proactively architect and embed compliance guardrails directly into the lifecycle of all Data and AI initiatives, anticipating evolving Central Bank of Egypt (CBE) cyber security regulations and the Egyptian Data Protection Law to eliminate compliance risks before models and data pipelines are deployed.<br> Execute Predictive Threat Modeling for AI: Lead advanced, preventative threat modeling and vulnerability assessments tailored specifically for machine learning models, LLMs, and big data repositories, neutralizing emerging AI-specific threats (such as data poisoning, adversarial attacks, and model inversion) during the early design phases.<br> Establish Continuous Automated Monitoring: Implement and manage automated, real-time vulnerability scanning and continuous compliance monitoring systems across the bank's data infrastructure, ensuring any drift from security standards is detected and remediated before it can be exploited.<br> Foster a Proactive Security Culture with AI Teams: Partner closely with data scientists, AI engineers, and data governance teams to champion secure coding and data handling practices, conducting proactive risk-readiness workshops to prevent human-error vulnerabilities in algorithmic workflows.<br> Develop Next-Gen Incident-Prevention Playbooks: Devise and stress-test predictive incident-response playbooks tailored for AI assets, leveraging global threat intelligence to simulate potential data breaches and algorithmic failures, ensuring the bank’s defenses are常に (always) one step ahead of sophisticated cyber threats.<br> Attractive, market-leading salary package Clear career advancement path with professional development opportunities Professional Experience: 4 + years of progressive experience in cybersecurity compliance, risk management, or vulnerability assessment, with a mandatory and proven track record of working within a regulated banking or financial services institution.<br> Educational Background &amp; Certifications: Bachelor’s degree from a recognized institution in Computer Science, Cybersecurity, Computer Engineering, or a strictly relevant technical field.<br> Possessing elite industry certifications such as CISSP, CISM, CRISC, or CISA is highly preferred.<br> Regulatory &amp; AI Domain Expertise: Comprehensive understanding of the Central Bank of Egypt (CBE) cybersecurity frameworks and regulations, as well as the Egyptian Data Protection Law , paired with foundational knowledge of data science workflows, big data architecture, and emerging AI security frameworks (e.<br>g., OWASP Top 10 for LLMs).<br> Technical Compliance &amp; Threat Modeling Skills: Demonstrated expertise in deploying automated vulnerability scanning tools and leading predictive threat modeling exercises specifically tailored to mitigate risks like data poisoning, adversarial attacks, and unauthorized data exposure within complex data pipelines.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p><span>Job PURPOSE:</span></p><br><p><span>To perform the operational functions related to cash area including cash/non-cash transactions and provides a superior service level to all customers.</span></p><br><p><span>KEY ACCOUNTABILITIES</span></p><br><p><span>Operational Functions</span></p><br><p><span>• Perform all the ATM functions including preparing daily proof sheet , handling captured cards , filling along with the replenishment of onsite ATM machines and reports any malfunctions for repairs and maintenance.</span></p><br><p><span>• Introduce alternative channels to customers to reduce traffic in branches according to bank SOP’s. </span></p><br><p><span>• Process all the cash counter transactions accurately in accordance with the set objectives.</span></p><br><p><span>• Manage the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault. </span></p><br><p><span>• Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation as outlined in Branch standard operating procedure manual.</span></p><br><p><span>• Cross sell products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPIs.</span></p><br><p><span>• Adhere to the bank standards related to the average waiting &amp; serving time in addition to the productivity reports.</span></p><br><p><span>• Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance.</span></p><br><p><span>• Maintain accurate checking on all end of day reports and rectifying of highlighted discrepancies to ensure all controls and procedures are adhered to.</span></p><br><p><span>• Check counterfeit currencies, checks and identities.</span></p><br><p><span>Reporting</span></p><br><p><span>• Handle customer requests efficiently and raise any problems to the Head Teller/Operation Supervisor in order to meet customer satisfaction &amp; to reach customer delight</span></p><br><p><span>• Be attentive to any possible frauds and risks and provide customer feedback to direct supervision.</span></p><br><p><span>• Deviations and exceptions reporting in branch monthly exception report in a timely manner</span></p><br><p><span>Policies, Processes and Procedures</span></p><br><p><span>• Follows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner. </span></p><br><p><span>• Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health &amp; safety procedures</span></p><br><p><span>• Adhere to the bank clean desk policy</span></p><br><p><span>Day- to-day operations</span></p><br><p><span>• Follows the day-to-day operations related to own jobs in the concerned department to ensure continuity of work</span></p><br><p><span>Compliance:</span></p><br><p><span>• Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks."</span></p><br><br> <br> <span>Qualifications</span><br><span></span><p><span>Qualifications:</span></p><br><p><span>• Bachelor’s degree of commerce, business administration, accounting or its equivalent</span></p><br><p><span>• (0-2) Years of experience</span></p><br><p><span>Skills</span></p><br><p><span>• Good command of English and Arabic languages</span></p><br><p><span>• Communication Skills</span></p><br><p><span>• Problem Solving Skills</span></p><br><p><span>• Service Oriented</span></p><br><p><span>• Process Oriented</span></p><br><p><span>• Adept in using basic software such as office, internet and e-mail</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>Job Purpose</strong></span></span></p><br><ul><li><p><span><span>Compliance AML Officer to perform compliance tasks as per all applicable regulatory requirements, internal compliance guidelines, policies and procedures.</span></span></p><br></li><li><p><span><span>Conduct enhanced due diligence on high risk account opening and provide decisions accordingly.</span></span></p><br></li><li><p><span><span>Daily processing of SAS AML alerts;</span></span></p><br></li><li><p><span><span>Undertaking AML transaction Monitoring reviews and investigations pertaining to the bank’s customers</span></span></p><br></li><li><p><span><span>To review and monitor accounts as required by the Bank’s KYC / AML policy and Compliance SOP.</span></span></p><br></li><li><p><span><span>Support the Compliance Manager in the implementation of Compliance initiatives in RBG &amp; CIBG- as may be determined / guided by HO-Compliance from time-to-time.</span></span></p><br></li></ul><p><span><span><strong>Key Result Areas</strong></span></span></p><br><ul><li><p><span><span>Maintain ongoing awareness/current knowledge of all applicable internal/external compliance requirements and existing/emerging legal/statutory/regulatory environment – identifying any issues that could impact the bank.</span></span></p><br></li><li><p><span><span>Assist the Compliance Manager in ensuring Bank’s internal procedures/policies remain compliant with regulations/changes and providing support to the relevant stakeholders as and when necessary.</span></span></p><br></li><li><p><span><span>Maintain a pro-active relationship with business, facilitating timely involvement to ensure compliant/workable solutions to business issues.</span></span></p><br></li><li><p><span><span>Providing support to other compliance staff members in their respective areas as and when required.</span></span></p><br></li><li><p><span><span>Assist the Compliance Manager in garnering a strong compliance driven culture/environment within Business Groups/ Divisions.</span></span></p><br></li><li><p><span><span>Provide support to Compliance Manager in creation of reports/MIS/MERs on issues of Compliance/AML and ensure timely onward submissions, as required.</span></span></p><br></li><li><p><span><span>Support the team &amp; Compliance Manager to create the Regulatory Reports for accuracy and assist to ensure that the same are submitted to the Regulators in a timely manner after being vetted by the Compliance Manager.</span></span></p><br></li><li><p><span><span>Assist the Compliance Manager in providing seamless support to the regulator, including Regulatory inspections.</span></span></p><br></li><li><p><span><span>Assist in the compliance related projects/UATs as and when required and ensure that they are successfully completed within the required time frame.</span></span></p><br></li><li><p><span><span>Conduct AML review of customer accounts based on AML Alerts and Analytical reports generated by the unit.</span></span></p><br></li><li><p><span><span>Responsible for conducting money laundering related investigations by analyzing customer transactions/ trend,&nbsp; drawing conclusion, and drafting Suspicious Activity Report for submission to relevant regulatory authorities.</span></span></p><br></li><li><p><span><span>Support business/ operations by providing compliant solutions to regulatory requirements and intervene where necessary to stop a transaction / process / business proposal – seeking guidance from Manager Compliance.</span></span></p><br></li><li><p><span><span>Actively participate in applications, systems and product development and provide value added recommendations to ensure that all systems and products in the bank have appropriate controls to ensure compliance with bank’s AML policy.&nbsp;</span></span></p><br></li><li><p><span><span>Perform additional tasks / conduct Compliance related investigations as required / determined by Compliance Manager, identifying any issues / concerns and report findings/recommendations for corrective action, as required.</span></span></p><br></li></ul><p><span><span><strong>Operating Environment, Framework and Boundaries, Working Relationships</strong></span></span></p><br><ul><li><p><span><span>Detailed knowledge on KYC / AML policies of the Bank;</span></span></p><br></li><li><p><span><span>Familiarity with various banking laws and practices;</span></span></p><br></li><li><p><span><span>Clear understanding of business requirements in relation to KYC / AML;</span></span></p><br></li><li><p><span><span>Detailed understanding of main systems and the interactions / use Core banking, SAS, Side viewer, Business objects etc., as applicable);&nbsp;</span></span></p><br></li></ul><p><span><span><strong>Knowledge, Skills and Experience</strong></span></span></p><br><ul><li><p><span><span>Graduate with&nbsp;0-2 years banking experience.</span></span></p><br></li><li><p><span><span>Good communication and inter-personal skills.</span></span></p><br></li><li><p><span><span>Computer literate and good command over spoken and written English</span></span></p><br></li></ul><br> </div>

Generic Responsibilities Assist in improving the efficiency and effectiveness of the workflow. Act as a checker and participate in team evaluation and provide feedback (if required). Participate in reporting RSCA quarter sample. Provide periodical analytical reports according to identified time.<br>Key Responsibilities Handle incoming and outgoing Swift messages and participate in taking the corrective actions with the competent units for execution. Improve operations security through dealing with the Swift users in the bank. Direct traffic messages to ensure that all the messages are routed properly and suspense queues are clear. Reroute rejected messages to the concerned unit. Take part in archiving the Swift messages and backups on a daily basis in order to avoid the loss of messages and restore all the test key data in the case of Swift failure. Update correspondents file (BIC CODES) and receive support newsletters and new licenses for the Swift batches. Handle/ solve Swift issues on Swift Case Manager & maintenance of Swift keys. Receive requests from LC and LG departments in order to register new customers on the system after checking the CBE trade blacklists. Send cash and shipment deals received from the correspondent banks to the centralized Cash Operations. Create the “Relationship Management Application” with the correspondent banks according to the financial institution’s requests. Update the daily rates and make sure of uploading it every day morning. Take part in creating new message partners, exit point profiles and queues in accordance with business and operations’ needs. Ensure covering any delay, deletion or connectivity issues that can negatively affect the processes. Set solutions for any problems related to Swift and help in identifying any new opportunities in order to improve all the related processes. Take part in the implementation of new methods, recommendations and procedures as well as any upgrade in the Swift message standard in order to make the daily operations more efficient and update unit policy. Reconcile of all the incoming and outgoing messages that are routed automatically with the Operation function. Handle saving all the token devices in an iron safe under high level of control after proving the serial number of token statement on the excel sheet and manage delivering them to the relevant department. Participate in the related UAT testing and review the results to ensure correct implementation. Handle received complaints in cooperation with Consumer Rights Protection – Compliance & Governance – in accordance with the policies and procedures and identified SLA. And any other assigned Tasks.<br>Minimum Qualifications Bachelor degree<br>Minimum Experience:2-5+ years of relevant experience<br>Job-Specific Knowledge & Skills: Good knowledge of Bank functions, responsibilities & processes Very good analytical skills Very good presentation and negotiation skills Excellent command of MS Office (Word, Excel)

Generic Responsibilities Assist in improving the efficiency and effectiveness of the workflow. Act as a checker and participate in team evaluation and provide feedback (if required). Participate in reporting RSCA quarter sample. Provide periodical analytical reports according to identified time.<br>Key Responsibilities Handle incoming and outgoing Swift messages and participate in taking the corrective actions with the competent units for execution. Improve operations security through dealing with the Swift users in the bank. Direct traffic messages to ensure that all the messages are routed properly and suspense queues are clear. Reroute rejected messages to the concerned unit. Take part in archiving the Swift messages and backups on a daily basis in order to avoid the loss of messages and restore all the test key data in the case of Swift failure. Update correspondents file (BIC CODES) and receive support newsletters and new licenses for the Swift batches. Handle/ solve Swift issues on Swift Case Manager & maintenance of Swift keys. Receive requests from LC and LG departments in order to register new customers on the system after checking the CBE trade blacklists. Send cash and shipment deals received from the correspondent banks to the centralized Cash Operations. Create the “Relationship Management Application” with the correspondent banks according to the financial institution’s requests. Update the daily rates and make sure of uploading it every day morning. Take part in creating new message partners, exit point profiles and queues in accordance with business and operations’ needs. Ensure covering any delay, deletion or connectivity issues that can negatively affect the processes. Set solutions for any problems related to Swift and help in identifying any new opportunities in order to improve all the related processes. Take part in the implementation of new methods, recommendations and procedures as well as any upgrade in the Swift message standard in order to make the daily operations more efficient and update unit policy. Reconcile of all the incoming and outgoing messages that are routed automatically with the Operation function. Handle saving all the token devices in an iron safe under high level of control after proving the serial number of token statement on the excel sheet and manage delivering them to the relevant department. Participate in the related UAT testing and review the results to ensure correct implementation. Handle received complaints in cooperation with Consumer Rights Protection – Compliance & Governance – in accordance with the policies and procedures and identified SLA. And any other assigned Tasks.<br><br>Minimum Qualifications Bachelor degree<br>Minimum Experience:2-5+ years of relevant experience<br>Job-Specific Knowledge & Skills: Good knowledge of Bank functions, responsibilities & processes Very good analytical skills Very good presentation and negotiation skills Excellent command of MS Office (Word, Excel)

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>It's fun to work in a company where people truly BELIEVE in what they're doing!</b><br>Job Description:<br><b>We are the business behind the world's brands.</b> <br>We are the business behind the world's brands. At Ingram Micro, we're redefining distribution and reaching nearly 90% of the world's population. With operations in 57 countries and approximately 24,000 associates, we help businesses run better, grow faster, and achieve their sustainability goals. It's fun to work in a company where people truly BELIEVE in what they're doing! <br>Our Finance Team is an integral part of our business - our front liners and superheroes, the backbone to our business. You will indeed enjoy the team spirit and oneness among this brilliant team. We are looking for a passionate, creative, pro-active AP Accountant who is result-driven, self-organized, and motivated. We want someone who can prioritize, multi-task, and meet deadlines. <br>We are looking for a passionate, creative, proactive<b> Accountant</b> who is a result-driven, self-organized, and motivated person. We want someone who can prioritize, multitask, and meet deadlines, <br><b>What you'll do:</b> <br><ul><li>Maintain and review the general ledger, ensuring all transactions (accruals, prepayments, intercompany, depreciation) are correctly recorded.</li><li>Retrieve bank statements and systematically match internal accounting records against bank transactions and post adjusting journal entries in the accounting software to account for bank fees, interest, and errors.</li></ul><ul><li>Support the month-end and year-end close processes, delivering timely and accurate financial statements.</li></ul><ul><li>Perform/oversee complex balance sheet reconciliations and manage relationships with internal and external auditors.</li></ul><br><b>What you bring to the role:</b> <br><ul><li>Bachelor's degree in finance, Commerce, or related field. </li></ul><ul><li>2:4 years of experience in GL up to finalization of accounts role. </li></ul><ul><li>Fluent in spoken and written English. </li></ul><br>We welcome applications from all qualified candidates and are committed to creating a workplace where everyone can grow and succeed. We especially encourage people with disabilities who hold a valid medical certification ID issued by the Ministry of Social Solidarity to apply.<br>Joining Ingram Micro means becoming part of a global leader in technology solutions. We offer a dynamic work environment, opportunities for professional growth, and the chance to make a significant impact on the future of technology distribution. Let's shape tomorrow together. <br>#LI-NS1<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> <span><span>Requisition ID</span></span> <span><span>36948</span></span> <br> <span><span>Office Country</span></span> <span><span>Egypt</span></span> <br> <span><span>Office City</span></span> <span><span>Cairo</span></span> <br> <span><span>Division</span></span> <span><span>Risk Management&nbsp;&nbsp;</span></span> <br> <span><span>Contract Type</span></span> <span><span>Regular&nbsp;</span></span> <br> <span><span>Contract Length</span></span> <br> <span><span>Posting End Date</span></span> <span><span>11/08/2026&nbsp;</span></span> <br> </span><p><span><strong>Purpose of Job</strong></span></p><br> <p><span>Independently analyse and appraise risks of EBRD’s new and existing portfolio of debt transactions in the corporate sectors; identify required due diligence, recommend appropriate risk mitigation measures and transaction structures, including security, covenants, and pricing. Advise bankers and the Bank’s Committees to ensure that banking projects comply with the Bank’s sound banking mandate. The Corporate Finance Senior Risk Manager reviews portfolio projects, assigns credit ratings and communicates trends in the portfolio and lessons learned to management and peers for their broader strategic decision-making and bottom-up stress-testing. The Corporate Finance Senior Risk Manager&nbsp; is responsible to lead and coach associate risk officers, analysts and junior bankers rotating through Corporate and Project Finance Credit Risk Management Team. The Corporate Finance Senior Risk Manager may be required to deputise in the absence of the Head, Corporate Credit Risk Management Team.</span></p><br> <p><span><strong>Background</strong></span></p><br> <p><span>Risk Management is the Bank’s second line of defence, which is responsible for the independent identification, reporting and mitigation of risks. Corporate Finance Senior Risk Manager provides advice and presents recommendations to the Operations Committee, Small Business Investment Committee (SBIC)/ approves projects together with the Banking department under Delegated Authority, addressing credit concerns, remuneration, and seeks to minimise losses.</span></p><br> <p><span><strong>Accountabilities &amp; Responsibilities</strong></span></p><br> <ul> <li><span>Establish an independent and unbiased view on projects proposed to the Operations Committee / SBIC / under Delegated Authority and make clear recommendations, or approvals, on each proposal.&nbsp;</span></li> <li><span>Analyse the key risks of each proposal and advise on risk mitigation measures, structures, tenor, security, covenants and condition precedents, to the project teams via credit notes. Be versed in climate risk issues that have an effect on new and existing operations, including risk mitigation and reputational issues. Appraise the validity and reliability of key assumptions of each proposal, including via involvement in the commissioning and review of independent due diligence and travel.</span></li> <li><span>Deliver clear authoritative conclusions in the context of large volumes and tight timescales. Take responsibility for the credit risk of designated own portfolio.</span></li> <li><span>Ensure projects comply with any relevant risk guidelines, prudential limits set by the Bank, and that appropriate ratings are assigned for probability of default and loss given default. Have the ownership of Risk data in the area of responsibility.</span></li> <li><span>Exercise independent delegated authority, if granted, regarding portfolio actions (including certain waivers and amendments), and recommendations to senior management on matters requiring higher level approval (including transfers to corporate recovery, provisions and more significant restructuring, etc.).&nbsp; </span></li> <li><span><span>Lead proactive and regular monitoring of the assigned portfolio counterparties</span><span>arranged in sector clusters and countries </span><span>and market developments.&nbsp; </span><span>Actively and constructively engage with Banking and other relevant staff to </span><span>ensure adequacy of front-line monitoring, coach Banking representatives when appropriate (including </span><span>rotation in Corporate &amp; Project Finance Credit Risk Management). </span></span></li> <li><span>In liaison with other Risk Management teams lead sector portfolio reviews and provide input to portfolio stress-tests.&nbsp; Collaborate with other members of staff; especially in the Banking Department, Finance, the Office of the General Counsel, Impact and colleagues in the Resident Office to ensure effective cross-departmental and business functioning.</span></li> <li><span>Participate in various executive Bank committees - including the Operations Committee, SBIC, RiskCom etc.</span></li> <li><span>Participate and contribute positively to various initiatives within Risk Management or bank-wide.&nbsp;</span></li> <li><span>Be an agent of credit culture dissemination, including managing and mentoring of bankers on rotation.</span></li> </ul> <p><span><strong>Knowledge, Skills, Experience &amp; Qualifications</strong></span></p><br> <ul> <li><span>Relevant experience in the corporate sectors with demonstrated deal experience across various sectors.</span></li> <li><span>Influencing skills in overseeing the Banking team’s structuring of the transaction and articulation of any different views. </span></li> <li><span>Experience of structuring high yield loans and other financial instruments, in both corporate and project finance.&nbsp; </span></li> <li><span>May act as the risk expert for one or more corporate sectors and provide operational guidelines to the Banking teams and provide input into project selection and prioritisation.&nbsp; </span></li> <li><span>Proven skills and track record in autonomous decision-making capacity at a senior level in credit risk in high-risk environments.&nbsp;&nbsp; </span></li> <li><span>Deliver clear authoritative conclusions in the context of large volumes and tight timescales. Proven skills and track record in decision-making capacity in credit risk in high-risk environments.</span></li> <li><span>Strong written and spoken communication skills in English and good Excel knowledge.</span></li> <li><span>Advanced degree in finance, business, economics or equivalent on the job training.</span></li> <li><span>Demonstrate developing people management skills for junior staff under their coaching/ mentoring responsibility.</span></li> <li><span>Relevant banking and/or risk management experience is essential. </span></li> </ul> <p><span><span><strong>What is it like to work at the EBRD? / About EBRD&nbsp;</strong></span></span></p><br> <p><span><span>Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.&nbsp;&nbsp;</span></span></p><br> <p><span><span>At EBRD, our Values – Inclusiveness, Innovation, Trust, and Responsibility – are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment.&nbsp;</span></span></p><br> <p><span><span>The EBRD environment provides you with:&nbsp;</span></span></p><br> <ul> <li><span><span>Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in.&nbsp;</span></span></li> <li><span><span>A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively.</span></span></li> <li><span><span>A hybrid workplace that offers flexibility to teams and individuals; that is based on trust, flexibility and connectedness.&nbsp;</span></span></li> <li><span><span>An environment that places sustainability, equality and digital transformation at the heart of what we do.&nbsp;</span></span></li> <li><span><span>A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits.&nbsp;</span></span></li> </ul> <p><span><span>Diversity is one of the Bank’s core values which are at the heart of everything it does.&nbsp; As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability.&nbsp;&nbsp;&nbsp;</span></span></p><br> <p><span><span>Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).&nbsp;</span></span></p><br> </div>

<ul><li><p>Record daily financial transactions accurately and in a timely manner.</p></li><li><p>Prepare and maintain accounting records and financial reports.</p></li><li><p>Manage accounts payable and accounts receivable.</p></li><li><p>Reconcile bank statements and company accounts.</p></li><li><p>Process invoices, payments, and expense claims.</p></li><li><p>Assist in preparing monthly, quarterly, and annual financial statements.</p></li><li><p>Monitor cash flow and maintain accurate financial documentation.</p></li><li><p>Ensure compliance with company policies, accounting standards, and tax regulations.</p></li><li><p>Support internal and external audits by providing the required documentation.</p></li><li><p>Maintain the confidentiality of all financial information.</p></li></ul><h3></h3><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><strong>Fraud Application Senior Officer</strong></p><br> <br> <p>Review suspicious applications referred from CIU, branches and any another department inside the bank to confirm details submitted by applicants to identify fraudulent attempts.</p><br> <p>Conduct ongoing reviews of control processes.</p><br> <p>Update all referred cases on database for monthly MIS.&nbsp;</p><br> <p>Conduct daily sampling.&nbsp;</p><br> <p>Update companies and customer negative list.</p><br> <p>Conduct field visit.</p><br> <p>Escalate fraud cases to line manager in a timely manner to avoid any financial loses.</p><br> <p>Issue cases details report and share to line manager for further action.</p><br> <br> <p><strong><u>Experience </u></strong></p><br> <p>2+ years of experience in a similar role in a reputable financial institution</p><br> <br> </div>