JavaScript Jobs in Egypt
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Leads and operates Information Technology (IT) discipline for properties and managed offices in scope. Manages a team of IT resources and is accountable for day-to-day hotel and company office IT operations. Provides support to operations leaders for owner relations and negotiations on IT matters. Once handed over from the direct manager, accountable for new opening/acquisition construction oversight, countdown, and live operation. Executes property internet support. Works with direct manager on vendor management and product development for the assigned market.</p><p>CORE WORK ACTIVITIES</p><p>General Maintains status documentation (goals, scorecard, LPA tracking, etc.) to verify accuracy. Strives to achieve balanced scorecard and goals by leveraging resources and concepts to achieve desired results. Monitors assigned company owned and managed offices to verify IT operations are running effectively. Meets with direct manager to provide updates on IT activities and business plans. Meets with business point of contact of each property (General Manager, Director of Finance, etc.) or in-person contact at least once every two months to seek feedback and provide effective updates on IT activities and plans. Produces follow-up report, action plans and information distribution. Assists with the activation of all potential properties within the cluster by building business cases and engaging owners and business partners.</p><p>People Owns IT vendor relationship for properties in scope. Participates in the Talent Acquisition process according to company procedures. Verifies induction program for new associates or associates transferring to new role is effective. Trains associate(s) to provide backup coverage in the department to cover cluster leader s function during vacation and sick leave. Performs LPA s on a timely basis and allocates sufficient time, research, and effort to verify the process effectively benefits the development of associates. Verifies effective communication, training, and execution of all talent development programs and related initiatives. Develops a personal management style that is intended to bring positive results from Associates. Builds and maintains positive and effective relations with direct team members.</p><p>Product Strives to remain informed on the most up to date knowledge regarding vendor activities. Notifies direct manager to put resources in place to verify owners have sufficient vendor choices in each market/city. Where assigned, delivers pilot phase early review/completion/recommendation report and relevant documentation. Where assigned, documents technology pilot scope and objectives with business partners.</p><p>Process Maintains IT inventory for the assigned properties/offices in cluster. Manages cluster IT Agreements for assigned properties. Verifies cluster associates are treated appropriately and in alignment with local operational practices. Verifies the execution and tracking of rollouts on a timely basis. Compiles, seeks approval, monitors, and strives to meet operating budgets; manages expenses using tracking and forecasting tools and engages with the accounting team closely. Verifies resources assigned to IT escalation and tracking processes are effective and meet the service level agreements. Monitors flow of issue management amongst continent support desk, vendors, and cluster organizations to verify effectiveness. Implements cluster best practices and suggests enhancements with the intent to benefit the wider IT community. Implements cluster IT policies and procedures as received by regional IT. Attends IT Education Calls. Verifies planning and accomplishment of technology disaster and contingency plan testing for each property and office. Completes other reasonable duties as requested by leadership.</p><p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Hotel or Hospitality Management education, awareness of global hospitality technology trends.</li><li>Experience in assignments at international locations.</li><li>Back of the house and guest facing operational and technical experience with hospitality management systems.</li><li>Minimum 3 years in an Associate Supervisory role. OR Bachelor s degree level or equivalent.</li><li>Minimum 2 years project management experience.</li><li>Proven negotiation skills.</li></ul><p></p></section>
Responsibilities:Lead the strategy, design, and operations of enterprise IT and cloud network infrastructure. Define and maintain network and cloud architecture blueprints (LAN, WAN, VPN, SD-WAN, Firewalls, Load Balancers, etc.). Drive the adoption of secure, scalable, and reliable hybrid cloud and network solutions. Oversee end-to-end network architecture for strategic projects, ensuring alignment with enterprise standards. Establish and enforce governance frameworks, security policies, and best practices for IT and cloud networks. Collaborate with IT teams and business stakeholders to deliver technology roadmaps and digital transformation initiatives. Ensure compliance with industry regulations, cybersecurity standards, and internal security requirements. Support vendor selection, network solution evaluation, and contract negotiations. Mentor and guide network and infrastructure teams to build technical expertise and operational excellence. Qualifications:Bachelor’s or master’s degree in computer science, Engineering, or a related technical field.9-13 years of experience in IT and cloud architecture, with strong networking expertise (routing, switching, firewalls, VPN, SDN, SD-WAN). Proven experience in designing and managing enterprise and cloud network architectures. Good knowledge of leading cloud platforms (AWS, Azure, GCP) and service models (Iaa S, Paa S, Saa S). Solid background in enterprise architecture frameworks (TOGAF) and IT governance models (COBIT, ITIL). Hands-on experience with network security, identity management, and compliance standards. Experience in pre-sales/solution design, RFP responses, and client presentations. Strong leadership skills with a track record of managing cross-functional teams and large-scale IT transformations.
About Tech Vision Tech Vision is a leading IT Solutions & Digital Transformation company specializing in IT Infrastructure, Cybersecurity, Cloud Solutions, Microsoft Technologies, Networking, Backup & Disaster Recovery, IP Telephony, and Managed IT Services. We help organizations optimize, secure, and modernize their IT environments. About the Role Tech Vision is looking for a highly motivated B2B IT Sales Executive to drive business growth by identifying new opportunities, building long-term client relationships, and selling enterprise IT solutions to organizations across various industries. The ideal candidate has a passion for technology, excellent communication skills, and a proven ability to achieve sales targets. Key Responsibilities Generate new B2B sales opportunities through prospecting, networking, cold calling, and referrals. Build and maintain strong relationships with decision-makers, including CEOs, IT Managers, Procurement Managers, and Business Owners. Identify customer needs and recommend tailored IT solutions and services. Prepare proposals, quotations, presentations, and commercial offers. Conduct client meetings and product demonstrations. Negotiate contracts and successfully close deals. Collaborate with pre-sales and technical teams to deliver customized solutions. Maintain an accurate sales pipeline using CRM tools. Meet and exceed monthly and quarterly sales targets. Stay up to date with industry trends, emerging technologies, and competitor offerings. Products & Services IT Infrastructure Solutions Microsoft 365 & Microsoft Azure Cybersecurity Solutions Networking (Cisco, HPE, Aruba, Ubiquiti) Firewalls & Network Security Servers & Storage Backup & Disaster Recovery Virtualization Solutions IP Telephony & Contact Center Solutions CCTV & Access Control Managed IT Services Annual Maintenance Contracts (AMC) Qualifications Bachelor's degree in Business, Information Technology, Computer Science, or a related field.2–5 years of experience in B2B IT Sales. Experience selling IT Infrastructure, Cloud, Cybersecurity, or Enterprise Solutions is highly preferred. Strong communication, presentation, and negotiation skills. Ability to build and maintain long-term client relationships. Target-driven with a proven sales track record. Good command of English and Arabic. Experience using CRM systems and Microsoft Office. What We Offer Competitive Basic Salary. Attractive Uncapped Commission. Performance Bonuses. Professional Sales & Technical Training. Career Development & Growth Opportunities. Supportive Team Environment. Opportunity to work with leading global technology vendors.
Over all Job Purpose: The PMO Senior should define and implement Project Management standards, methodologies, processes, templates and practices. Ensure that the deliverables are delivered on time, within budget and at the appropriate level of quality. Manage projects closure and transition into business as usual. Follow up on all projects implementation action plans and corrective actions with their stakeholders. Qualifications:Define and implement Project Management standards, methodologies, processes, templates and practices Manage projects and coordinate all contributors (internal and external) Ensure that the deliverables are delivered on time, within budget and at the appropriate level of quality Manage communication throughout projects Manage projects closure and transition into business as usual Follow up on all projects implementation action plans and corrective actions with their stakeholders Create and deliver effective, accurate progress and executive reports Follow up with all area managers on their plans progress, missing tasks and resources allocations, to ensure having a proper plan. Maintain projects required documentation and their quality. Attend all CITO meetings with projects stakeholders in sake of monitoring (sending MOM), and following up (preparing action plan). Identify and follow-up on the agreed corrective actions to overcome any showstoppers/risk that could negatively effect on projects progress. Prepare a summary report on the progress of each project before the CIO meeting with the related stakeholders Prepare monthly report that reflects IT projects status. Handle the whole company request forms for adding responsibilities, reports, and utilities. Review requests to match users profiling and overcome conflict of interest. Maintain needed approvals for each request. Enter requests on application to keep track of each employee requests history. Requirments:Educational Requirements: Bachelor’s Degree in Business or Engineering or any other relevant major Special Certification or Training Required: PMP certified is a plus Required Industry Experience: 3-5 years Technological Requirements: Proficiency in MS-Project, MS-Power Point and MS-Excel.
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<span>ABOUT THE ROLE We are looking for a mid-senior level IT professional to join our IT team and take ownership of day-to-day IT operations, user support, systems administration, and security across the organization.<br> This role is ideal for someone who is comfortable working independently, troubleshooting complex technical issues, managing Microsoft 365 environments, supporting end users, and working with external vendors and technology partners.<br> The successful candidate should be both hands-on and proactive, with a strong focus on improving IT processes, security, and the overall employee experience.<br> KEY RESPONSIBILITIES IT Operations & Systems Administration · Administer and support Microsoft 365, Entra ID, Exchange Online, SharePoint, OneDrive, Teams, and related services.<br> · Manage user accounts, licenses, groups, permissions, MFA, and access controls.<br> · Support Windows and macOS devices, including configuration, troubleshooting, software deployment, and lifecycle management.<br> · Manage endpoint management and monitoring tools such as Datto RMM, Intune, or equivalent platforms.<br> · Support networking infrastructure, including Wi-Fi, switches, VPNs, firewalls, DNS, DHCP, and related services.<br> · Maintain IT systems, documentation, configurations, and asset records.<br> · Assist with server, cloud, and infrastructure projects as required.<br> End User Support · Provide Tier 2/Tier 3 technical support for hardware, software, networking, Microsoft 365, and business applications.<br> · Troubleshoot complex issues that cannot be resolved through standard helpdesk procedures.<br> · Support executives and senior leadership with a high level of professionalism and responsiveness.<br> · Assist users with onboarding, offboarding, device setup, application access, and account configuration.<br> · Provide remote and occasional onsite support.<br> · Develop and maintain internal knowledge base articles and technical documentation.<br> Cybersecurity · Assist with implementation and maintenance of IT security controls.<br> · Monitor and respond to security alerts and suspicious activity.<br> · Manage and troubleshoot MFA, conditional access, endpoint security, email security, and access controls.<br> · Support email security platforms such as Barracuda, Mimecast, or equivalent.<br> · Assist with phishing investigations, email quarantine, malware alerts, and security incidents.<br> · Help maintain security policies and ensure users follow IT security best practices.<br> · Participate in security awareness and cybersecurity training initiatives.<br> IT Projects · Participate in and lead technical projects from planning through implementation.<br> · Assist with Microsoft 365 migrations, tenant migrations, domain/DNS changes, application deployments, and infrastructure upgrades.<br> · Evaluate new technologies and make recommendations based on business requirements.<br> · Work with vendors, MSPs, software providers, and consultants.<br> · Create project documentation and ensure successful handover into IT operations.<br> Automation & Process Improvement · Identify repetitive IT tasks and opportunities for automation.<br> · Develop and maintain workflows using tools such as Power Automate, PowerShell, or similar technologies.<br> · Improve onboarding, offboarding, access management, software deployment, and IT support processes.<br> · Develop standardized procedures and documentation to improve operational efficiency.<br> Bachelor from computer science or any other related field 3+ years of experience in IT support, systems administration, IT operations, or a related role.<br> Strong experience supporting Microsoft 365 and Entra ID.<br> Experience administering Windows environments and supporting macOS devices.<br> Strong troubleshooting and problem-solving skills across hardware, software, networking, and cloud services.<br> Experience with endpoint management/RMM platforms.<br> Working knowledge of networking concepts including TCP/IP, DNS, DHCP, VPNs, Wi-Fi, and firewalls.<br> Experience with cybersecurity tools and best practices.<br> Strong understanding of identity and access management, MFA, and least-privilege principles.<br> Experience with PowerShell or another scripting/automation language.<br> Strong written and verbal communication skills.<br> Ability to work independently and prioritize competing requests.<br> Fluent in English and Arabic Manage 30+ persons to include UAE and Egypt team across different time zones (MENA, Europe, Asia) The ideal candidate is someone who: · Thinks beyond simply closing tickets and looks for the root cause of problems.<br> · Can independently troubleshoot and resolve technical issues.<br> · Is comfortable taking ownership of IT systems and projects.<br> · Has strong attention to security and understands the importance of protecting company data.<br> · Communicates technical information clearly to both technical and non-technical users.<br> · Is organized and able to manage multiple priorities.<br> · Takes initiative and identifies opportunities to improve IT operations.<br> · Can work effectively with both internal stakeholders and external technology vendors.<br> · Is willing to learn new technologies and adapt to a constantly changing IT environment.<br></span> </div>
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<p><strong>ABOUT THE ROLE<br> </strong>We are looking for a mid-senior level IT professional to join our IT team and take ownership of day-to-day IT operations, user support, systems administration, and security across the organization.</p><br><p>This role is ideal for someone who is comfortable working independently, troubleshooting complex technical issues, managing Microsoft 365 environments, supporting end users, and working with external vendors and technology partners. The successful candidate should be both hands-on and proactive, with a strong focus on improving IT processes, security, and the overall employee experience.</p><br><strong>KEY RESPONSIBILITIES</strong><p><strong>IT Operations & Systems Administration</strong></p><br><p>· Administer and support Microsoft 365, Entra ID, Exchange Online, SharePoint, OneDrive, Teams, and related services. </p><br><p>· Manage user accounts, licenses, groups, permissions, MFA, and access controls. </p><br><p>· Support Windows and macOS devices, including configuration, troubleshooting, software deployment, and lifecycle management. </p><br><p>· Manage endpoint management and monitoring tools such as Datto RMM, Intune, or equivalent platforms. </p><br><p>· Support networking infrastructure, including Wi-Fi, switches, VPNs, firewalls, DNS, DHCP, and related services. </p><br><p>· Maintain IT systems, documentation, configurations, and asset records. </p><br><p>· Assist with server, cloud, and infrastructure projects as required. </p><br><p><strong>End User Support</strong></p><br><p>· Provide Tier 2/Tier 3 technical support for hardware, software, networking, Microsoft 365, and business applications. </p><br><p>· Troubleshoot complex issues that cannot be resolved through standard helpdesk procedures. </p><br><p>· Support executives and senior leadership with a high level of professionalism and responsiveness. </p><br><p>· Assist users with onboarding, offboarding, device setup, application access, and account configuration. </p><br><p>· Provide remote and occasional onsite support. </p><br><p>· Develop and maintain internal knowledge base articles and technical documentation. </p><br><p><strong>Cybersecurity</strong></p><br><p>· Assist with implementation and maintenance of IT security controls. </p><br><p>· Monitor and respond to security alerts and suspicious activity. </p><br><p>· Manage and troubleshoot MFA, conditional access, endpoint security, email security, and access controls. </p><br><p>· Support email security platforms such as Barracuda, Mimecast, or equivalent. </p><br><p>· Assist with phishing investigations, email quarantine, malware alerts, and security incidents. </p><br><p>· Help maintain security policies and ensure users follow IT security best practices. </p><br><p>· Participate in security awareness and cybersecurity training initiatives. </p><br><p><strong>IT Projects</strong></p><br><p>· Participate in and lead technical projects from planning through implementation. </p><br><p>· Assist with Microsoft 365 migrations, tenant migrations, domain/DNS changes, application deployments, and infrastructure upgrades. </p><br><p>· Evaluate new technologies and make recommendations based on business requirements. </p><br><p>· Work with vendors, MSPs, software providers, and consultants. </p><br><p>· Create project documentation and ensure successful handover into IT operations. </p><br><p><strong>Automation & Process Improvement</strong></p><br><p>· Identify repetitive IT tasks and opportunities for automation. </p><br><p>· Develop and maintain workflows using tools such as Power Automate, PowerShell, or similar technologies. </p><br><p>· Improve onboarding, offboarding, access management, software deployment, and IT support processes. </p><br><p>· Develop standardized procedures and documentation to improve operational efficiency. </p><br> </div>
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<span><b>Join Us</b>
<br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>What you’ll do</b>
<br>Support and maintain IT systems, including servers, Citrix environments, databases, applications, and printing services. Troubleshoot technical issues, monitor system performance, perform regular maintenance and backups, and provide Level 2 support to users. Work closely with internal teams and vendors to ensure smooth daily operations, system reliability, and continuous improvement of IT services.<br><br><br><b>Who you are</b>
<br><p><strong><u>Key Responsibilities</u></strong></p><br>
<p><strong>1. Infrastructure & System Administration</strong></p><br>
<ul>
<li>Assist in the administration and maintenance of Windows and Linux servers.</li>
<li>Monitor system health, availability, and performance using enterprise monitoring tools.</li>
<li>Perform routine system maintenance, patching, and software updates.</li>
<li>Support backup, recovery, and disaster recovery activities.</li>
<li>Maintain system documentation, configuration records, and operational procedures.</li>
</ul>
<p><strong>2. Citrix & Virtual Desktop Infrastructure (VDI)</strong></p><br>
<ul>
<li>Support the administration of Citrix Virtual Apps & Desktops environments.</li>
<li>Assist in managing StoreFront, Delivery Controllers, Citrix ADC (NetScaler), and machine catalogs.</li>
<li>Create and maintain Delivery Groups, Machine Catalogs, and Citrix policies.</li>
<li>Troubleshoot user access, performance, and connectivity issues.</li>
<li>Support software deployment and image updates using MCS/PVS.</li>
<li>Escalate complex issues to senior engineers when required.</li>
</ul>
<p><strong>3. Enterprise Printing Infrastructure</strong></p><br>
<ul>
<li>Support enterprise printing solutions, print servers, and printer management.</li>
<li>Install and configure printers, print queues, and printer drivers.</li>
<li>Troubleshoot printing issues and user access problems.</li>
<li>Assist in maintaining Follow-Me Printing and document management integrations.</li>
<li>Coordinate with vendors for hardware replacement and issue resolution.</li>
</ul>
<p><strong>4. SQL Server & Database Support</strong></p><br>
<ul>
<li>Assist in administering Microsoft SQL Server environments.</li>
<li>Monitor SQL Server health, disk space, and database performance.</li>
<li>Perform scheduled backup and restore activities.</li>
<li>Support SQL Server patching and maintenance activities.</li>
<li>Execute basic SQL queries and assist with database troubleshooting.</li>
<li>Work with application teams to resolve database-related incidents.</li>
</ul>
<p><strong>5. Enterprise Application Support</strong></p><br>
<ul>
<li>Provide Level 2 technical support for enterprise applications.</li>
<li>Assist with application installation, configuration, and deployment activities.</li>
<li>Support application integrations with databases and infrastructure components.</li>
<li>Troubleshoot application issues and coordinate with vendors when necessary.</li>
<li>Maintain application configuration and operational documentation.</li>
</ul>
<p><strong>6. Service Operations</strong></p><br>
<ul>
<li>Respond to incidents, service requests, and operational alerts within agreed SLAs.</li>
<li>Participate in change implementation following organizational change management procedures.</li>
<li>Perform daily operational health checks and preventive maintenance.</li>
<li>Maintain accurate incident records and update knowledge base articles.</li>
<li>Support root cause analysis by collecting logs and technical information.</li>
</ul>
<p><strong>7. Collaboration & Continuous Learning</strong></p><br>
<ul>
<li>Work closely with senior system administrators, application teams, and vendors.</li>
<li>Participate in infrastructure projects and system upgrades.</li>
<li>Continuously develop technical knowledge through training and certifications.</li>
<li>Follow IT security policies, operational procedures, and compliance requirements.</li>
<li>Contribute ideas for process automation and service improvement.</li>
</ul><br><br><b>Not a perfect fit?</b>
<br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>What's in it for you</b>
<br><p><strong>Qualifications Required</strong></p><br>
<ul>
<li>Bachelor's Degree in Computer Science, Information Technology, or related field.</li>
<li>0–3 years of experience in IT Infrastructure or System Administration.</li>
<li>Basic understanding of Windows Server administration.</li>
<li>Familiarity with Active Directory, DNS, DHCP, and Group Policy.</li>
<li>Basic knowledge of Citrix Virtual Apps & Desktops is an advantage.</li>
<li>Basic knowledge of Microsoft SQL Server administration.</li>
<li>Exposure to Linux operating systems is preferred.</li>
<li>Understanding of networking fundamentals (TCP/IP, DNS, VPN, Firewalls).</li>
<li>ITIL Foundation certification is an advantage.</li>
<li>Microsoft or Citrix certifications are considered a plus.</li>
</ul>
<p><strong>Skills & Knowledge</strong></p><br>
<ul>
<li>Basic knowledge of Windows Server administration.</li>
<li>Understanding of Active Directory, Group Policy, DNS, and DHCP.</li>
<li>Familiarity with Citrix Virtual Apps & Desktops environments.</li>
<li>Basic knowledge of Microsoft SQL Server backup, restore, and monitoring.</li>
<li>Understanding of virtualization technologies such as VMware or Hyper-V.</li>
<li>Basic PowerShell and SQL scripting knowledge.</li>
<li>Good troubleshooting and analytical skills.</li>
<li>Strong willingness to learn new technologies.</li>
<li>Good communication and teamwork skills.</li>
<li>Ability to prioritize tasks and work in a fast-paced environment.</li>
<li>Customer-focused with a proactive approach to problem solving.</li>
<li>Understanding of ITIL concepts, including Incident, Change, and Problem Management.</li>
</ul><br><br><b>Who we are</b>
<br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br>
<p>Together we can.</p><br><br><br><br>
</div>
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a rapidly growing private aviation company focused on delivering exceptional operational execution and customer service. Operating in a fast-paced, high-performance environment, they are seeking an <strong>Executive Operations & IT Coordinator</strong> to serve as a trusted operational partner to leadership while supporting internal technology coordination, administrative operations, and cross-functional process improvement as the company continues to scale.</p><br>Role Overview<p>The <strong>Executive Operations & IT Coordinator</strong> will be responsible for coordinating employee technology support, executive administration, project management, vendor relationships, and day-to-day business operations. The <strong>Executive Operations & IT Coordinator</strong> will work closely with leadership and the company's outsourced IT provider to ensure employees receive timely support while helping improve internal processes, maintain operational documentation, and coordinate cross-functional initiatives. This role is ideal for someone who enjoys wearing multiple hats, solving problems proactively, and bringing structure and organization to a fast-growing business.</p><br>Location<p><strong>Fully Remote | 9:00 AM - 5:00 PM EST</strong></p><br>Key ResponsibilitiesIT Coordination & Employee Support<ul><li><p>Serve as the primary internal point of contact for employee technology requests.</p><br></li><li><p>Coordinate with the outsourced IT provider to resolve hardware, software, and access-related issues.</p><br></li><li><p>Support employee onboarding and offboarding, including user account creation, permissions, and equipment coordination.</p><br></li><li><p>Assist with Microsoft 365 administration, user management, and basic technology troubleshooting.</p><br></li><li><p>Maintain IT documentation, asset inventories, and internal technology processes.</p><br></li></ul>Executive & Administrative Support<ul><li><p>Provide administrative support to company leadership, including calendar management, scheduling, meeting coordination, and follow-up on action items.</p><br></li><li><p>Coordinate travel arrangements and other executive administrative tasks.</p><br></li><li><p>Maintain organized documentation and ensure operational records remain accurate and current.</p><br></li></ul>Project Coordination<ul><li><p>Coordinate cross-functional projects using Asana or similar project management platforms.</p><br></li><li><p>Monitor project timelines and follow up with stakeholders to ensure deliverables remain on schedule.</p><br></li><li><p>Document workflows and identify opportunities to improve operational efficiency.</p><br></li></ul>HR & Vendor Administration<ul><li><p>Support employee onboarding and general HR administration.</p><br></li><li><p>Coordinate relationships with software vendors and external service providers.</p><br></li><li><p>Track contracts, renewals, subscriptions, and vendor agreements.</p><br></li><li><p>Maintain employee records and operational documentation.</p><br></li></ul>General Operations<ul><li><p>Support leadership with day-to-day operational initiatives.</p><br></li><li><p>Take ownership of administrative and operational projects from initiation through completion.</p><br></li><li><p>Continuously identify opportunities to improve internal organization, communication, and operational efficiency.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>2–4 years</strong> of experience in Operations, Executive Support, IT Administration, Office Management, or a related role.</p><br></li><li><p>Experience supporting <strong>Microsoft 365</strong> and/or <strong>Google Workspace</strong> environments.</p><br></li><li><p>Experience coordinating with third-party vendors or outsourced IT providers is preferred.</p><br></li><li><p>Previous experience supporting executive leadership in a fast-paced environment is a plus.</p><br></li><li><p>Experience coordinating cross-functional operational projects is preferred.</p><br></li></ul>Skills<ul><li><p>Strong organizational and time management skills.</p><br></li><li><p>Excellent written and verbal English communication skills.</p><br></li><li><p>Exceptional attention to detail and accuracy.</p><br></li><li><p>Experience using <strong>Asana</strong> or similar project management software.</p><br></li><li><p>Strong proficiency with <strong>Microsoft Office</strong>, including Outlook, Excel, Word, and Teams.</p><br></li><li><p>Experience with <strong>Microsoft 365</strong> administration.</p><br></li><li><p>Ability to learn new software platforms and internal systems quickly.</p><br></li><li><p>Strong problem-solving and troubleshooting abilities.</p><br></li><li><p>Ability to manage multiple priorities while maintaining professionalism.</p><br></li><li><p>Excellent stakeholder management and follow-up skills.</p><br></li><li><p>Proactive, resourceful, and highly accountable.</p><br></li></ul>What Success Looks Like<ul><li><p>Employees receive timely, organized support for technology requests through effective coordination with the outsourced IT provider.</p><br></li><li><p>Leadership confidently delegates operational and administrative responsibilities, allowing greater focus on strategic priorities.</p><br></li><li><p>Projects remain organized, deadlines are consistently met, and follow-up across departments is proactive.</p><br></li><li><p>Company documentation, vendor relationships, and operational records are maintained with accuracy.</p><br></li><li><p>Internal processes become increasingly efficient through proactive problem-solving and continuous improvement.</p><br></li><li><p>Leadership recognizes the Executive Operations & IT Coordinator as a trusted operational partner.</p><br></li></ul>Opportunity<p>This is an exciting opportunity to join a rapidly growing private aviation company where operational excellence drives business success. As the <strong>Executive Operations & IT Coordinator</strong>, you'll work directly with leadership, help build scalable internal processes, coordinate technology and operational initiatives, and play a foundational role as one of the company's first dedicated operations team members.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
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<span><b>Join Us</b>
<br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Purpose</b>
<br><p>Analyze business requirements of Vodafone Products & Services.<br>• Design & implement products & services.<br>• Own code end-to-end from design to development <br>• Embrace automation and DevOps techniques and use version control <br>• Ensure all products & services have the highest quality & best customer experience.<br>• Third-line support for handling live complaints in case it requires fix or enhancement.<br>• Communication with technical and business stakeholders to agree on requirements and proposed design.<br>• Work collaboratively in Agile team to deliver business requirements.<br>• Ensure the team conform to Vodafone's Security & Privacy policies and standards.</p><br><br><br><b>Role Responsibilities</b>
<br><p> Detailed analysis of business requirements.<br>• Approaching simple & optimum design for products & services.<br>• Strategic thinking in building new solutions.<br>• Ensure proper documentation for all products & services.<br>• Sharing knowledge with team members and make use of best practices.<br>• Ensure the team embraces automation and DevOps techniques.</p><br><br><br><b>Competencies and Qualifications</b>
<br><p><br>• Excellent oral and written communication skills.<br>• Having strong data-driven analytical skills.<br>• Creative and problem solver with a passion to provide excellent customer experience.<br>• Comfortable with a multi-tasking, high-energy environment.<br>• Experience in managing full application stacks from the OS up through custom applications.<br>• Exposure to Virtualization, Cloud Computing and Cybersecurity is a plus.</p><br>
<p><strong>Must have technical / professional qualifications: </strong><br>• Bachelor degree in Computer Science, Engineering or a related field.<br>• Experience in software engineering<br>• Hands on experience in cloud based infra-structure (OpenShift, Kubernetes, Docker, ..)<br>• Hands on experience in DevOps tools<br>• 1+ Programming / scripting experience (Java frameworks, NodeJS is a plus)<br>• Good knowledge in computer networks.</p><br><br><br><b>Not a perfect fit?</b>
<br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>Who we are</b>
<br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br>
<p>Together we can.</p><br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Join Us</b>
<br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Profile</b>
<br><p>Plan, develop, administer and deploy Office IT systems to provide the required system performance and availability.</p><br>
<p>Implement projects related to Office IT systems to ensure that business requirements are well incorporated in solution systems & plans for smooth delivery & support</p><br><br><br><b>Role Responsibilities</b>
<br><ul>
<li>Implement, Operate managed systems in a high level of performance and on-time delivery & Support.</li>
<li>Check day-to-day work & KPIs required keeping the managed systems up, running and supporting the business activities.</li>
<li>Troubleshoot crisis related to the managed systems and Consult vendors when needed.</li>
<li>Provide information for managed systems to other lines of IT support</li>
<li>Coordinate regular meetings with customers at professional level to track complaints, requirements and systems performance</li>
</ul><br><br><b>Qualifications and Competencies</b>
<br><p>Core competencies, knowledge and experience:</p><br>
<ul>
<li>Dedication, sense of ownership, and ability to work within a team.</li>
<li>Provide innovative technologies, solutions and new ideas.</li>
<li>Report risks of the managed systems and their notifications to Direct report.</li>
<li>Communication, presentation skills</li>
</ul>
<p>Must have technical / professional qualifications:</p><br>
<ul>
<li>BSC of Engineering or Computer science</li>
<li>Minimum 1-2 years IT working experience in managing Microsoft systems.</li>
<li>Familiar with the below systems:</li>
</ul>
<ul>
<li>Active Directory</li>
<li>Microsoft Exchange</li>
<li>Microsoft 365 (MS Teams, Exchange Online, Azure AD, … etc</li>
</ul><br><br><b>Not a perfect fit?</b>
<br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>Who we are</b>
<br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br>
<p>Together we can.</p><br><br><br><br>
</div>
we are drafting that for you now. We are seeking a versatile professional to serve as our Odoo Developer and IT Systems Manager. In this role, you will be responsible for the customization and maintenance of our Odoo ERP system, as well as overseeing our internal IT infrastructure. You will also lead the integration of artificial intelligence solutions to optimize our business processes. Key responsibilities include designing, developing, and deploying Odoo modules, managing network operations and hardware, and collaborating with teams to implement AI-driven tools. The ideal candidate possesses strong proficiency in Python and Odoo architecture, experience in IT administration, and a solid understanding of AI application development.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a proactive and technically skilled IT Support Specialist to join our growing team in Alexandria. The successful candidate will be responsible for maintaining the organization s IT infrastructure, providing technical support to users, ensuring system reliability, and contributing to the smooth operation of our technology environment.If you enjoy solving technical problems, supporting users, and working with modern IT systems, we would love to hear from you.</p><p>Responsibilities:</p><ul><li>Provide first- and second-level technical support to end users.</li><li>Install, configure, and maintain Windows operating systems and business applications.</li><li>Troubleshoot hardware, software, printer, and peripheral issues.</li><li>Configure and maintain wired and wireless networks.</li><li>Monitor and maintain LAN, WAN, VPN, routers, switches, and internet connectivity.</li><li>Install, configure, and troubleshoot Microsoft 365 services including Outlook, Teams, OneDrive, and SharePoint.</li><li>Manage user accounts, permissions, and security policies using Active Directory.</li><li>Perform routine system maintenance, updates, and software deployments.</li><li>Configure and maintain backup solutions and assist in disaster recovery procedures.</li><li>Maintain antivirus, endpoint protection, and cybersecurity best practices.</li><li>Support meeting rooms, audio-visual equipment, and video conferencing systems.</li><li>Document technical issues, solutions, and IT assets.</li><li>Coordinate with external vendors and service providers when necessary.</li><li>Ensure high levels of customer service while resolving support requests efficiently.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Computer Science, Information Technology, or a related field.</li><li>2 5 years of experience in IT Support, Help Desk, or Systems Administration.</li><li>Strong knowledge of Windows 10/11 and Windows Server.</li><li>Experience with Microsoft 365 Administration.</li><li>Good understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs, VPN).</li><li>Experience with Active Directory and Group Policy.</li><li>Familiarity with virtualization technologies (Hyper-V or VMware) is a plus.</li><li>Knowledge of backup solutions and cybersecurity fundamentals.</li><li>Experience supporting printers, scanners, and other office equipment.</li></ul><p>Preferred Certifications</p><ul><li>CompTIA A+</li><li>CompTIA Network+</li><li>Microsoft Certified (Modern Desktop Administrator or equivalent)</li><li>Cisco CCNA (preferred but not mandatory)</li></ul><p>Required Skills</p><ul><li>Excellent troubleshooting and analytical skills.</li><li>Strong communication and customer service skills.</li><li>Ability to prioritize multiple support requests.</li><li>Strong documentation and organizational abilities.</li><li>Ability to work independently and collaboratively within a team.</li><li>Professional attitude with a commitment to continuous learning.</li></ul><p></p></section>
Who are we? CFI Financial Group is an award-winning trading provider, possessing more than 25 years of experience with multiple offices around the world including London, Larnaca, Beirut, Amman, Dubai, Port Louis, and others. CFI is hiring! Make your mark in the online trading industry. Are you looking to pursue a career in finance? Do you want to work with a dynamic and growing team in the exciting world of online trading and investing? If you answered yes, then we have some amazing opportunities for you!<br>Job Description:We are hiring a talented IT Help Desk Officer professional to join our team.<br>Responsibilities:Providing technical assistance and support to end-users, troubleshooting hardware and software issues, and resolving technical problems. Responding to and resolving user inquiries and requests in a timely and professional manner, ensuring high-quality customer service. Documenting and tracking user issues and resolutions in a ticketing system, maintaining accurate records and ensuring proper ticket management. Documenting and tracking user issues and resolutions in a ticketing system, maintaining accurate records and ensuring proper ticket management. Documenting and tracking user issues and resolutions in a ticketing system, maintaining accurate records and ensuring proper ticket management. Documenting and tracking user issues and resolutions in a ticketing system, maintaining accurate records and ensuring proper ticket management. Participating in training programs and self-study to continuously improve technical skills and stay updated with emerging technologies. Adhering to established IT policies, procedures, and security guidelines while handling user requests and accessing sensitive information. Assisting with the management and maintenance of IT assets, including inventory tracking and equipment maintenance. Collaborating with cross-functional teams and vendors as required to resolve technical issues and implement solutions.<br>Requirements:Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience. Proven experience in IT support, preferably in a financial services or trading environment. Strong knowledge of Windows OS, Microsoft 365, Active Directory, and network troubleshooting (TCP/IP, DNS, VPN). Familiarity with trading platforms (Meta Trader 4/5 or similar) and financial services applications. Excellent troubleshooting, analytical, and problem-solving skills. Fluency in English (written and spoken).<br>Why join CFI? We’re a fast-growing, multinational company Competitive salaries and benefits Work and learn with industry professions Supportive and collaborative environment Unlimited opportunities for growth and development
We’re Hiring: IT Sales Account Manager<br><br>???? Location: Zahraa El Maadi<br><br>???? Company: ITPS<br><br>Are you experienced in B2B IT Sales and looking for a dynamic, professional environment to grow your career?<br>Join our team at ITPS!<br><br>???? Requirements:<br>✅ Minimum 2 years of experience in B2B IT Sales<br>✅ Strong communication and negotiation skills<br>✅ Target-oriented and client-focused<br><br>???? Working Hours: 9:00 AM – 5:00 PM (On-site)<br><br>???? We Offer:<br>• Competitive fixed salary + attractive commission<br>• Medical & social insurance<br>• Supportive and growth-focused work culture<br><br>???? To Apply:<br>Send your CV to: HR@itps-eg.com<br>Or message us directly.<br><br>#Hiring #B2BSales #ITJobs #Account Manager #Sales Opportunity #Zahraa ElMaadi #ITPS
About the Role:Reporting to the Head of IT, the Manager IT Projects and Applications is responsible for building and leading the IT delivery function of a greenfield high-speed railway organization in Egypt, overseeing the full lifecycle of enterprise applications from initial project delivery through to steady state operations and continuous improvement. This role starts with a strong project focus as the organization builds out its application landscape and evolves into owning a mature application portfolio as systems go live. You are successful when projects are delivered on time and within scope, live applications are stable and continuously improving, service providers are held to their commitments, and your team grows in capability and ownership over time. As the senior IT representative for application delivery and portfolio management, you are the face of the organization to its application service providers.<br>Key Responsibilities:Build and lead the IT Projects and Applications function, establishing delivery processes, governance standards, and team structures that scale with the organization. Own the application portfolio across the full lifecycle, from requirements and delivery through to live operations, ensuring systems remain fit for purpose as the organization grows. Lead the delivery of major IT projects, providing senior oversight on planning, risk management, scope control, and stakeholder alignment across complex multi-vendor programs. Define and own the release management framework for application changes, ensuring new functionality and system updates are introduced in a controlled and well-governed manner. Serve as the primary relationship owner with application service providers, representing the organization in commercial reviews, escalations, and strategic discussions while the team manages day-to-day delivery. Own financial oversight of the application portfolio including budget tracking, forecasting, and reporting, ensuring spend is transparent and aligned to business priorities. Ensure application governance practices are upheld across the portfolio including change control, audit readiness, data integrity, and compliance with organizational standards. Develop and grow a team of project managers and application specialists, creating clarity around roles, priorities, and individual development paths. Work closely with business stakeholders to translate operational needs into a prioritized application roadmap, balancing short-term delivery pressure with long-term platform health. Report on portfolio performance, delivery progress, and application health to the Head of IT and senior business stakeholders, providing a clear and current picture at all times.<br>Qualifications:Bachelor's degree in IT, Computer Science, or a related field; a master's degree or equivalent experience is a plus.7–10 years of experience in IT project delivery or application management, with a track record of leading complex multi-vendor programs and managing live application portfolios. Proven ability to build and structure an IT delivery function in a scaling or greenfield environment. Strong experience managing enterprise applications such as ERP, EAM, HRIS, or similar Saa S and cloud-hosted systems across their full lifecycle. Hands-on experience with test management in Saa S environments, including UAT coordination, defect management, acceptance criteria definition, and go-live readiness assessment Comfortable owning vendor relationships at a strategic level, including commercial reviews, escalations, financial reporting, and forecasting. Solid understanding of release and change management principles, with practical experience governing application changes in an enterprise environment. A natural leader who creates clarity, delegates effectively, and invests in the growth of those around them. Financially literate, with experience tracking budgets, managing forecasts, and reporting spend against plan. Relevant certifications are a plus, particularly PMP, PRINCE2, ITIL 4 Managing Professional, or COBIT 2019. Arabic required; strong professional English essential.<br>This role is for someone who wants to own something end to end — from the first project kickoff to a mature and well-run application portfolio that the whole organization depends on. The scope here grows with the organization.
Lead the IT Automation team and delivery across RPA and Ansible. Own the enterprise automation roadmap, strategy, governance, and standards. Identify and prioritize automation opportunities based on value, feasibility, and risk. Lead end-to-end automation initiatives from design through deployment and support. Govern RPA and Ansible platforms, workflows, playbooks, credentials, scheduling, and execution. Drive automation across business processes, infrastructure, configuration, patching, monitoring, and auto-remediation. Develop reusable automation frameworks, components, and best practices. Integrate automation with ITSM, infrastructure, security, monitoring, applications, databases, and APIs. Ensure automation solutions are secure, scalable, documented, tested, and compliant. Monitor performance, troubleshoot complex issues, and continuously improve automation capabilities. Manage the automation pipeline, KPIs, benefits realization, and management reporting. Lead and develop Automation Engineers and evaluate emerging automation and AI technologies.<br><br>Requirements<br><br>Bachelor's degree in Computer Science, Engineering, IT, or a related field. Strong experience in enterprise automation and RPA. Hands-on experience with enterprise RPA platforms such as UiPath, Automation Anywhere, or Blue Prism. Strong knowledge of unattended RPA architecture, orchestration, scheduling, queues, and production support. Experience with Ansible Automation Platform and infrastructure automation. Strong scripting skills in Python and/or Power Shell. Experience with REST APIs, databases, file-based, and application integrations. Experience leading automation projects, technical teams, and governance. Experience in enterprise or regulated environments is preferred.
IT Application Project Lead???? Location: Cairo, Egypt???? Employment Type: Full-time???? Number of Positions: 1???? Job Type: External Lead IT Projects That Power Egypt’s High-Speed Railway Be part of a landmark project that is transforming transportation in Egypt. DB-El Sewedy Rail Operation Egypt (DBEE) is looking for an IT Application Project Lead to join its team in Cairo and take a key role in delivering IT applications and solutions across Egypt’s high-speed railway organization. This is an exciting opportunity for an IT project professional who enjoys ownership, stakeholder management, technology delivery, and working in a fast-paced infrastructure environment. You will play a central role in taking applications from planning and testing through to successful go-live, while working closely with business teams, IT specialists, vendors, and project stakeholders. The Role Reporting to the Manager IT Projects and Applications, you will take ownership of IT project delivery from planning through implementation and go-live. You will ensure that projects are delivered on time, within scope, and with the required quality, while keeping stakeholders aligned and ensuring that systems are stable, documented, tested, and ready for successful adoption. As the organization grows, the experience and relationships you build through project delivery will provide an excellent foundation for developing your expertise in enterprise application management and long-term IT ownership. Your Responsibilities Plan and manage IT projects end-to-end, including scope definition, scheduling, risk identification, delivery planning, and stakeholder coordination. Work closely with business stakeholders to understand requirements and translate them into clear delivery plans, defined acceptance criteria, and traceable project outcomes. Support structured change and release management, ensuring system changes are properly planned, controlled, and introduced with minimal business disruption. Coordinate release and go-live activities, including deployment planning, cutover preparation, implementation coordination, and post-release follow-up. Support functional testing and User Acceptance Testing (UAT) by coordinating test execution, tracking defects, and ensuring users are prepared for go-live. Maintain the integrity of development, test, and production environments, proactively identifying risks related to system configuration and data quality. Work closely with internal IT teams, business stakeholders, and external vendors to keep projects on track and address delays or quality concerns at an early stage. Maintain accurate and structured project documentation, including project plans, risk and issue logs, decision records, action trackers, and status reports throughout the delivery lifecycle. What You Bring Educational background in IT, Computer Science, or a related field is welcome; demonstrated ability to successfully manage and deliver IT projects is equally important.3–5 years of experience in IT project delivery, project coordination, or change and release management. Ability to independently manage project plans, risks, actions, and stakeholder communications. Familiarity with ITIL change management principles and structured release processes. Experience working with enterprise applications and coordinating deliveries involving multiple vendors and internal teams. Strong organizational and documentation skills, with a structured and methodical approach to project delivery. Excellent communication skills and the ability to keep diverse stakeholders aligned throughout the project lifecycle. PMP, PRINCE2, or ITIL 4 Foundation certifications are an advantage. Arabic is required, with strong professional English communication skills. Comfortable working on-site and during occasional off-hours cutovers when required. Why Join DBEE? Be part of Egypt’s first high-speed rail project. Gain hands-on experience in a high-profile, large-scale infrastructure environment. Work across IT, business, applications, vendors, and project teams, giving you broad exposure to enterprise technology delivery. Take real ownership of projects from planning through go-live. Develop your expertise in enterprise applications, ITIL processes, change management, and project delivery. Build experience within an organization combining international railway expertise with local excellence. Create a strong foundation for future opportunities in IT Project Management and Application Management. Ready to Make an Impact? If you are an organized and proactive IT professional who enjoys turning requirements into successful technology deliveries, this could be your opportunity to contribute to a project that will shape the future of mobility in Egypt. Join DBEE and help bring the future of high-speed rail to life. DB-El Sewedy Rail Operation Egypt is committed to providing equal employment opportunities and welcomes applications from all qualified candidates. We value diversity, inclusion, and a respectful, collaborative, and high-performing work environment.
Techifay :System Integrator Company Location: Heliopolis, Cairo (Full-Time – On-site) Industry: Cybersecurity | Infrastructure | Managed IT Services<br>Techifay is looking for a talented “it Sales Account Manager” to join our team with the following Responsibilities: -Responsible for developing and managing key customer accounts-Identifying new business opportunities, and driving revenue growth through selling system integration solutions including hardware, software, networking, security, and IT services. -Manage and grow a portfolio of assigned accounts to achieve sales targets-Identify new business opportunities and develop long-term customer relationshipsstrong relationship management skills-Present, promote, and sell solutions to customer needs.-Set meetings with potential clients and presents company profile & solutions offered.-Prepare proposals, quotations, and commercial offers.-Negotiate contracts and close sales deals in line with company policies.-Follow up on leads, opportunities, and customer inquiries in a timely manner.-Ensure high customer satisfaction and act as the main point of contact for clients.<br>Qualifications:3-5 years of experience in IT sales with a system integrator. Ability to communicate well and work through others. Negotiation and communication skills. If you are interested kindly send your CV on hr@techifay.com
<p>As a Technical I, IT Operations specialist, you will help keep our IT environment running smoothly, securely, and efficiently across the network. Reporting to the IT Operations Manager, you will play a key role in system compliance, troubleshooting, service management, and day-to-day operational support while delivering a dependable experience for both internal and external clients. Responsibilities Mount, install, and maintain switches and peripheral equipment in IDFs. Perform hardware and software upgrades, ensuring antivirus definitions and system patches remain current. Resolve break/fix issues for internal and external clients with a strong focus on timely service delivery. Prepare and maintain accurate reports and records for hardware and software inventory. Conduct safety and routine maintenance checks on IT equipment. Clear trouble tickets and work orders promptly, with approximately 60% 70% of time focused on these activities. Support service management functions, including incident and problem management. Ensure compliance with SLA/SLO requirements while maintaining efficient and reliable IT operations. Support global projects, automation efforts, and site transition activities. Respond to high-severity issues with urgency, strong troubleshooting discipline, and compliance awareness. Maintain detailed operational records, playbooks, asset inventory, and ticket resolution documentation. Help drive high IT VOC scores by delivering reliable support in a 24/7 shift-based environment. Complete all assigned, mandatory training within the timeframe provided. Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>1+ year of call center experience.</li><li>Fluent in English.</li><li>Strong IT service management and troubleshooting capabilities.</li><li>Excellent client coordination and project management skills.</li><li>Ability to work in compliance with ITIL and ISO standards.</li><li>Flexibility to work rotating and night shifts in a 24/7 environment.</li><li>Bachelor's degree in Information Technology, Computer Science, or a related field is desirable.</li><li>CCNA, MCSA, SCCM, and BigFix certifications are preferred.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><em><strong>Envision Employment Solutions</strong></em><em> is currently looking for an </em><em><strong>IT & Workplace Operations Manager</strong></em><em> for one of our partners, a leading Digital Bank!</em></p><br><p><strong>Job Summary</strong></p><br><p>The<strong> IT & Workplace Operations Manager</strong> owns the delivery of employee-facing IT support and the digital workplace experience across the Bank, ensuring reliable, secure, and efficient IT services for all staff. This role manages the IT Service Desk, endpoint fleet, workforce identity and access management, and collaboration tools, while also supporting release and operational activities through issue resolution and environment access management.</p><br><p><strong>Responsibilities</strong></p><br><ul><li>Manage the IT Technical Support function (IT Service Desk), including L1 triage, incident resolution, and request handling for all employees.</li><li>Own and support the digital workplace environment, including the endpoint fleet (laptops, desktops, mobile devices) and workforce identity and access management (IAM).</li><li>Manage collaboration tools and platforms (e.g., email, Microsoft 365/Teams, video conferencing) to ensure high availability and adoption across the organization.</li><li>Support software releases and operational activities through issue resolution and management of environment access.</li><li>Define and monitor Service Level Agreements (SLAs) for the Service Desk and workplace operations, ensuring consistent service quality.</li><li>Manage onboarding/offboarding processes for employee IT provisioning, including hardware, access, and application setup.</li><li>Ensure compliance with IT security policies across endpoints, identity management, and collaboration platforms.</li><li>Manage relationships with IT support vendors and workplace technology providers.</li><li>Lead and develop the IT support team, ensuring adequate coverage and continuous improvement of support processes.</li></ul> </div>