Information Systems Jobs in Egypt
20328 Jobs Found
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a skilled HR Operations & Resourcing Specialist to support end-to-end HR operations and resourcing activities for non-mass hiring recruitment. The role combines recruitment administration, personnel operations, HR systems management, reporting, onboarding and offboarding support, and continuous process improvement. The successful candidate will work closely with stakeholders to ensure high-quality service delivery, compliance with service level agreements, accurate HR documentation management, and a seamless employee experience throughout the employment lifecycle.</p>
<h4>What you’ll do</h4>
<strong>Resourcing operations</strong><br>
<li>Manage day-to-day resourcing operations activities and ensure operational processes are followed effectively.</li>
<li>Create and manage vacancies through the relevant recruitment approval process.</li>
<li>Post vacancies on SuccessFactors and Eightfold platforms.</li>
<li>Archive candidate CVs and maintain recruitment records.</li>
<li>Coordinate and schedule candidate interviews.</li>
<li>Communicate hiring documentation requirements to candidates and support the recruitment administration process.</li>
<strong>Personnel operations</strong><br>
<li>Support the daily operations of HR functions and administration activities.</li>
<li>Ensure documentation is available and maintained for HR systems, processes, and procedures.</li>
<li>Deliver services within agreed service level agreements and operational standards.</li>
<li>Participate in HR projects and initiatives related to HR systems and process enhancement.</li>
<li>Review and update processes and procedures where required, ensuring stakeholders are informed of changes.</li>
<li>Identify opportunities to improve and streamline existing processes.</li>
<li>Issue and authorise HR-related documents, including HR letters, payroll letters, embassy letters, and government-related paperwork.</li>
<li>Manage personal document withdrawal and return processes.</li>
<li>Maintain employee document archiving for all permanent employees.</li>
<li>Support onboarding and offboarding activities across the employee lifecycle.</li>
<li>Coordinate contract signing activities for new joiners and contractor-to-employee conversion processes.</li>
<li>Process contract renewals accurately and efficiently.</li>
<li>Handle confidential employee information with discretion and professionalism.</li>
<li>Coordinate onboarding documentation and schedules to support an effective new-joiner experience.</li>
<li>Manage all required documentation and administration for employee exit processes.</li>
<li>Communicate employee joining and leaving activities with relevant stakeholders and cross-functional teams.</li>
<li>Resolve operational escalations promptly and identify root causes to prevent recurrence.</li>
<strong>Service delivery & quality</strong><br>
<li>Maintain high standards of operational accuracy and quality.</li>
<li>Monitor service delivery performance against agreed SLAs.</li>
<li>Prioritise workload effectively while demonstrating a strong understanding of business requirements and customer needs.</li>
<li>Resolve and close requests in accordance with established service delivery processes and timelines.</li>
<h4>Who you are</h4>
<strong>Experience & education</strong><br>
<li>Bachelor’s degree.</li>
<li>3–5 years of HR experience, preferably within HR operations, personnel administration, shared services, or recruitment operations environments.</li>
<strong>Knowledge & skills</strong><br>
<li>Strong stakeholder management skills.</li>
<li>Effective communication skills with the ability to engage across all organisational levels.</li>
<li>Experience working with HR systems and HR administration processes.</li>
<li>Strong analytical and reporting capabilities.</li>
<li>Good knowledge of MIS reporting and customer service practices.</li>
<li>Advanced Microsoft Office skills, particularly Excel and PowerPoint.</li>
<li>Knowledge of SuccessFactors HR modules and EVO HR systems.</li>
<li>Strong organisational skills with excellent attention to detail.</li>
<li>Ability to manage multiple priorities in a fast-paced environment.</li>
<li>Ability to handle sensitive and confidential information with discretion.</li>
<li>Proactive approach to problem-solving and continuous improvement.</li>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<li>Opportunity to gain broad exposure across both HR operations and recruitment operations.</li>
<li>Involvement in employee lifecycle management from hiring through to offboarding.</li>
<li>Participation in HR transformation projects and process improvement initiatives.</li>
<li>Collaboration with a wide range of stakeholders across HR and business functions.</li>
<li>Opportunity to develop expertise in HR systems, service delivery, reporting, and workforce administration within a global organisation.</li>
<h4>What skills you will learn</h4>
<li>End-to-end HR operations and employee lifecycle management.</li>
<li>Recruitment operations and candidate management processes.</li>
<li>HR systems administration, including SuccessFactors and related HR platforms.</li>
<li>Advanced HR reporting, analytics, and management information practices.</li>
<li>Continuous improvement, process optimisation, and service excellence techniques.</li>
<li>Stakeholder engagement and cross-functional collaboration skills.</li>
<li>Escalation management and operational problem-solving capabilities.</li>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
Job Role<br>The Receptionist greets customers when they come into the showroom and/or service area, answers their questions, and directs them to the appropriate staff member. The Receptionist also answers all incoming calls, takes messages, and transfers callers to the appropriate department. The Receptionist should be familiar with vehicle models and personnel within the dealership and be polite and professional in manner.<br>Job Responsibilities<br>Schedule appointments, make arrangements for meetings and conferences, and organize travel plans following instructions to ensure more senior colleagues or a senior executive make best use of their time. Collect varied and somewhat complex information and data from customers/service users in accordance with information requirement, capturing this and inputting into relevant forms, systems, and processes. Produce, update and provide best practice support on a wide range of MS documents, databases and other departmental systems to support the work of more senior colleagues. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure. Help manage internal client relationships by supporting others to build effective working relations. Initiate contact internally and externally on a regular basis to convey requests, provide instructions or obtain information on behalf of a senior colleague. Organize own work schedule in order to get the job done, coordinating with support services and assigning short-term tasks to others if necessary. Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Answer the telephone and assist callers or those making a broad range of enquiries by email or mail or other means with any requests for information, directing more complex matters to colleagues as necessary. Receive visitors and respond accurately and promptly to a broad range of questions and issues raised. <br>Education<br>Diploma<br>Bachelor Degree<br>Required Qualifications & Skills<br> Minimum Experience: <br>Proven experience in the field of automotive customer relations<br> Job Specific Skills: <br> Excellent oral communication skills to effectively communicate customers’ interests, needs, and requests to management and sales personnel; as well as written communication skills for filing and documentation Professionalism: must present a professional personal appearance at all times and a polished communication style Excellent phone handling etiquette for polite conversation with customers and prospects; and for promptly and efficiently handling a multi-line phone system. Willing and able to work various schedules Intermediate computer skills in Microsoft Word, Outlook, and Excel. Able to deliver the highest standards of customer service. Time-management: They must be punctual, with the ability to manage assigned tasks within time schedule; as well as provide customer support in a timely manner Basic Math Skills for basic arithmetic manipulations required
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><span><span><b>Job Summary</b> <br></span></span><br><span><span>We are looking for a Cloud & Systems Administrator to work on a dedicated basis with one of our outsourcing</span></span><br><span><span>partner's enterprise clients. The role involves managing and maintaining the Client's server infrastructure, directory</span></span><br><span><span>services, and hybrid/cloud environments, ensuring the stability, security, and availability of enterprise systems<br></span></span><br><br><span><span><b>Required Skills<br></b></span></span><br><span><span><b>Technical Skills</b><br></span></span><br><span><span>• Strong experience with Microsoft Active Directory, DNS, DHCP, Group Policy, and ADFS.<br></span></span><br><span><span>• Experience managing Microsoft Exchange environments.<br></span></span><br><span><span>• Hands-on experience with Windows Server administration.<br></span></span><br><span><span>• Experience with SQL Server administration and backup/recovery.<br></span></span><br><span><span>• Knowledge of PKI and Certificate Services.<br></span></span><br><span><span>• Experience with WSUS and patch management.<br></span></span><br><span><span>• Good Linux administration skills (Ubuntu and Red Hat).<br></span></span><br><span><span>• Experience with virtualization platforms.<br></span></span><br><span><span>• Familiarity with Dell servers and storage infrastructure.<br></span></span><br><span><span>• Understanding of cloud infrastructure and hybrid environments.<br></span></span><br><span><span>• Ability to troubleshoot infrastructure, operating systems, and enterprise services.</span></span><br><span><span><b>Soft Skills</b><br></span></span><br><span><span>• Excellent troubleshooting and analytical thinking.<br></span></span><br><span><span>• Strong documentation and communication skills (Arabic and English).<br></span></span><br><span><span>• Ability to prioritize multiple incidents.<br></span></span><br><span><span>• Customer-oriented mindset.<br></span></span><br><span><span>• Ability to work effectively in a remote support model.<br></span></span><br><span><span>• Ability to balance Client requirements with the outsourcing company's internal processes</span></span><br><br></span><br><span>Requirements<span><b><span>Qualifications</span></b> <br></span><br><span>• Bachelor's degree in Computer Science, Information Technology, or a related field.</span><br><span>• 4–6 years of experience in systems administration.</span><br><span>• Microsoft certifications (Windows Server, Azure, Microsoft 365) are preferred.</span><br><span>• Red Hat or Linux certification is a plus.</span><br><br><span></span><br><span><span><b>Additional Notes – Outsourcing Model</b></span><br></span><br><span>• Availability to work on a shift basis may be required depending on the Client's operational needs.</span><br><span>• Signing a Client-specific Non-Disclosure Agreement (NDA) is required in addition to the contract with the</span><br><span>outsourcing company.</span><br><span>• Performance is evaluated jointly and periodically by both the outsourcing company and the Client</span><br><br></span><br> </div>
<p><strong>TECHNICAL OFFICE MANAGER:</strong></p><ul><li><p>Review and analyze project documents, including drawings, specifications, and bills of quantities (BOQs), to understand project requirements.</p></li><li><p>Ability to count and verify systems and layouts from CAD Drawings.</p></li><li><p>Prepare accurate and competitive technical proposals for all low current systems ( CCTV, Access control & Intrusion, Public Address, Fire alarm, Intercom systems etc). </p></li><li><p>Perform system calculations when needed (battery, voltage drop, design on system builders)</p></li><li><p>Coordinate with suppliers to get up-to-date technical information and updates as well as training modules.</p></li><li><p>Develop technical submittals, data sheets, and compliance statements to meet tender specifications.</p></li></ul><p><strong>Technical Office & Design:</strong></p><ul><li><p>Create and review shop drawings and as-built drawings for fire alarm systems using <strong>AutoCAD</strong>.</p></li><li><p>Develop and modify system design layouts, cable routing, and equipment locations based on project requirements and relevant codes (e.g., NFPA 72).</p></li><li><p>Prepare technical reports, material approval requests (MARs), and other project-related documentation.</p></li><li><p>Provide technical support to the project team during the installation and commissioning phases.</p></li></ul><p><strong>Project Support:</strong></p><ul><li><p>Attend meetings with clients, consultants, and contractors to discuss project technical issues (If any/when needed).</p></li><li><p>Ensure all designs and proposals comply with local and international fire safety codes and standards.</p></li><li><p>Maintain a detailed record of project documentation, including revisions and approvals.</p></li></ul><p></p><p><strong>Requirements</strong></p><p> </p><ul><li><p>Bachelor's degree in Electrical or Electronics Engineering.</p></li><li><p>Minimum 10 years of<strong> </strong>proven experience as Technical Office.</p></li><li><p>Proficiency in <strong>AutoCAD</strong> is essential. Knowledge of other design software is a plus.</p></li><li><p>Strong understanding of <strong>EN-Standard, NFPA 72</strong> and other international fire and safety standards.</p></li><li><p>Excellent analytical, problem-solving, and communication skills.</p></li><li><p>Ability to work under pressure and manage multiple tasks simultaneously</p></li></ul><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>A leading B2B manufacturer specializing in customized furniture, custom woodwork, and turnkey solutions for large-scale projects is currently hiring a Regional Manager for driving sales, managing the regional team, and growing the company's presence across a specific geographic area.<br> Their focus is on selling office furniture and workspace solutions to corporate clients, government entities, banks, educational institutions, hospitals, and contractors.<br> Key responsibilities 1.<br> Drive Regional Sales Achieve monthly, quarterly, and annual sales targets.<br> Develop and execute the regional sales strategy.<br> Identify new business opportunities and key market segments.<br> Increase market share within the assigned region.<br> 2. Manage Key Accounts Build relationships with major corporate clients.<br> Meet with decision-makers such as procurement managers, facility managers, and CEOs.<br> Negotiate commercial terms and close high-value contracts.<br> Ensure customer satisfaction and long-term partnerships.<br> 3. Lead the Sales Team Recruit, coach, and motivate area sales managers and sales executives.<br> Set KPIs and monitor team performance.<br> Conduct regular sales meetings and field visits.<br> Develop training plans to improve product and selling skills.<br> 4. Business Development Generate new leads through architects, consultants, contractors, interior designers, and developers.<br> Participate in tenders and major commercial projects.<br> Build relationships with dealers and distributors where applicable.<br> Expand the customer portfolio across industries.<br> 5. Project Management Coordinate with design, engineering, production, logistics, and installation teams.<br> Ensure projects are delivered on time and within budget.<br> Resolve customer issues during project execution.<br> 6. Market Intelligence Monitor competitors' pricing, products, and promotional activities.<br> Identify market trends and customer requirements.<br> Recommend new product opportunities based on customer feedback.<br> 7. Financial Management Prepare regional sales forecasts and budgets.<br> Monitor profitability and sales margins.<br> Manage pricing approvals and discount structures.<br> Ensure timely collection of customer payments.<br> 7–12+ years of B2B sales experience, preferably in office furniture, wood manufacturing, fit-out, interiors, or building materials.<br> Experience managing a regional sales team.<br> Strong network with corporate clients, consultants, architects, and contractors.<br> Excellent negotiation, leadership, and commercial acumen.<br> Familiarity with CRM systems and sales forecasting.<br></span> </div>
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals Hotel<br>
Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.<br>
This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<strong>Cost monitoring and analysis:</strong><br>
<li>Monitor and analyze the hotel's expenses across all departments to ensure that costs are aligned with budget targets.</li>
<li>Review daily, weekly, and monthly financial reports to identify discrepancies, cost variances, or trends that may impact the hotel's financial performance.</li>
<li>Identify areas where costs can be reduced or controlled without compromising quality or guest satisfaction.</li>
<li>Analyze purchasing data, inventory levels, and consumption patterns to track cost-effective practices.</li>
<strong>Budget preparation and management:</strong><br>
<li>Assist in the preparation of annual operating budgets and cost control forecasts in collaboration with department heads.</li>
<li>Ensure that departmental expenses adhere to the established budget and make recommendations for adjustments as needed.</li>
<li>Continuously track actual expenditures versus budgeted amounts and prepare reports to highlight any variances.</li>
<strong>Inventory and stock control:</strong><br>
<li>Oversee inventory management for key hotel areas, such as food and beverage, housekeeping, and maintenance.</li>
<li>Ensure proper stock rotation and control to minimize waste and spoilage.</li>
<li>Conduct regular physical inventory counts and reconcile stock levels with system data.</li>
<li>Monitor the consumption of supplies, and review inventory purchasing practices to reduce unnecessary purchases.</li>
<strong>Procurement support:</strong><br>
<li>Work closely with the purchasing department to ensure that purchases are made in line with budget and cost control guidelines.</li>
<li>Review and approve purchase orders to ensure that pricing is competitive and within budgetary limits.</li>
<li>Help negotiate with suppliers to secure the best prices and deals for the hotel’s supplies and services.</li>
<strong>Cost reporting and documentation:</strong><br>
<li>Prepare detailed cost control reports, including analysis of labor, food, beverage, and operational costs.</li>
<li>Present cost control reports and findings to senior management, highlighting key areas of concern and recommending solutions for cost optimization.</li>
<li>Maintain accurate records of all cost control activities, including inventory counts, purchase orders, and variance reports.</li>
<strong>Financial auditing and compliance:</strong><br>
<li>Conduct internal audits to ensure that all departments comply with cost control policies and procedures.</li>
<li>Identify areas of inefficiency or non-compliance and recommend corrective actions.</li>
<li>Ensure all purchases and transactions are properly documented and aligned with internal controls and accounting practices.</li>
<strong>Staff training and support:</strong><br>
<li>Provide guidance and training to department heads and staff on cost control practices and financial policies.</li>
<li>Work with departments to promote a culture of cost awareness and efficiency across all hotel operations.</li>
<li>Ensure that department managers understand and implement cost control measures effectively.</li>
<strong>Waste reduction and efficiency improvement:</strong><br>
<li>Identify areas where waste reduction efforts can be implemented in food, beverage, and operational processes.</li>
<li>Suggest improvements for energy, water, and resource efficiency, helping the hotel reduce operating costs.</li>
<li>Collaborate with the sustainability team to ensure environmental best practices are incorporated into cost control strategies.</li>
<strong>Collaboration with department heads:</strong><br>
<li>Work closely with the department heads (e.g., food and beverage, housekeeping, maintenance) to monitor and manage their respective cost centers.</li>
<li>Provide support and analysis to help department heads make informed decisions about purchasing, staffing, and operational practices.</li>
<li>Ensure effective communication with other departments regarding cost control goals, policies, and procedures.</li>
<strong>Additional responsibilities:</strong><br>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
<h4>Qualifications</h4>
<strong>Experience / certificates / education</strong><br>
<li>Experience: At least 3-5 years of experience in cost control, accounting, or finance, preferably within the hospitality industry.</li>
<li>Education: A degree in Accounting, Finance, Business Administration, Hospitality Management, or a related field. Certification in Cost Control or similar financial management qualifications is a plus.</li>
<strong>Skills & attributes:</strong><br>
<li>Proficiency with financial software and systems (e.g., Microsoft Excel, Oracle, SAP, hotel management systems).</li>
<li>Strong knowledge of inventory management systems and purchasing software.</li>
<li>Familiarity with cost control metrics and best practices.</li>
<li>Strong analytical skills to review financial data, identify trends, and provide actionable insights.</li>
<li>Ability to identify discrepancies, variances, and potential inefficiencies in operational costs.</li>
<li>Ability to identify and resolve cost-related issues effectively and efficiently.</li>
<li>Strong organizational skills to manage multiple priorities and tasks in a fast-paced environment.</li>
<li>Ability to train and support department heads in cost control practices and ensure adherence to policies.</li>
<h4>Additional information</h4>
<p><strong>What awaits you...</strong><br>
The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.<br>
The ability to challenge the norm and work in an environment that is both creative and rewarding.<br>
Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.<br>
A competitive package and plenty of development opportunities.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br>
Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>We're looking for a detail-oriented and collaborative Quality & Hygiene Officer to join our team in Sharm El-Sheikh, Egypt. In this pivotal role, you will be responsible for ensuring the highest standards of food safety, hygiene, and quality management across all operational areas. You will work closely with kitchen and stewarding departments to maintain compliance with international food safety standards while fostering a culture of continuous improvement and accountability. Your analytical mindset, combined with your commitment to excellence, will be instrumental in protecting our guests' health and maintaining our organization's reputation.</p>
<p>Responsibilities include:</p>
<ul>
<li>Develop, implement, and monitor comprehensive Food Safety Management Systems in accordance with international standards and local Egyptian regulations</li>
<li>Conduct routine inspections and audits of all food preparation areas, storage facilities, receiving areas, transportation, and buffet stations to ensure compliance with hygiene protocols</li>
<li>Lead periodic control, monitoring, and validation processes according to established procedures and quality plans</li>
<li>Collect and analyze samples from food, drinking water, surfaces, personnel hands, and raw materials for microbiological and laboratory testing; interpret results and provide recommendations</li>
<li>Perform routine hand hygiene and surface contamination checks using practical swab testing methods</li>
<li>Organize and deliver targeted training programs to kitchen and stewarding staff on food safety protocols, personal hygiene standards, and proper sanitation procedures</li>
<li>Maintain detailed documentation and quality records related to the Food Safety System; ensure all records are organized and readily available for audits</li>
<li>Investigate and report on nonconforming products and food safety incidents; lead corrective actions and monitor their effectiveness</li>
<li>Manage emergency situations, product recalls, and crisis protocols according to established procedures; document and report all outcomes</li>
<li>Coordinate with external auditors during food safety audits conducted by tour operators or regulatory bodies; ensure facility compliance and readiness</li>
<li>Address guest complaints related to food safety with professionalism and empathy; communicate findings transparently to management</li>
<li>Collaborate with facility medical staff to monitor and investigate any guest illnesses potentially related to food service</li>
<li>Ensure alignment between Tour Operations Federation standards and the organization's Food Safety Management System</li>
<li>Support the Quality Manager in preparing reports, statistical data, and performance metrics related to food safety initiatives</li>
<li>Stay current with food safety trends, occupational publications, and regulatory changes; pursue continuous professional development through seminars and training</li>
<li>Promote environmental sustainability by implementing waste reduction, proper chemical handling, energy conservation, and pollution prevention measures</li>
<li>Serve as a liaison between department managers and the Quality Manager to facilitate effective communication and system improvements</li>
<li>Perform additional duties as assigned by management to support organizational goals</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Education & certifications:</strong></p>
<ul>
<li>Bachelor's degree in Veterinary Science, Food Science, Microbiology, or a related field</li>
<li>Formal training or certification in Food Safety Management Systems (HACCP, ISO 22000, or equivalent)</li>
<li>Knowledge of food safety legislation and hygiene regulations applicable in Egypt and internationally</li>
</ul>
<p><strong>Experience:</strong></p>
<ul>
<li>Minimum 2 years of professional experience in quality assurance, food safety, or hygiene management</li>
<li>Proven experience working within Food Safety Management Systems in a hospitality, food service, or similar environment</li>
<li>Experience conducting microbiological testing and interpreting laboratory results</li>
<li>Demonstrated experience with internal and external audit processes</li>
</ul>
<p><strong>Skills & competencies:</strong></p>
<ul>
<li>Exceptional analytical and problem-solving abilities, particularly in complex or high-pressure situations</li>
<li>Strong communication skills with the ability to explain technical concepts clearly to diverse audiences</li>
<li>Excellent organizational and documentation skills with meticulous attention to detail</li>
<li>Leadership capabilities and ability to mentor and train staff effectively</li>
<li>Proficiency in MS Office applications (Word, Excel, PowerPoint)</li>
<li>Ability to establish open communication channels and collaborate effectively across departments</li>
<li>Strong interpersonal skills and empathetic approach to staff engagement</li>
<li>Decisive decision-making abilities combined with transparency in reporting</li>
<li>Ability to work independently and manage multiple priorities efficiently</li>
</ul>
<p><strong>Language:</strong></p>
<ul>
<li>Fluent English proficiency (written and verbal) to communicate effectively with guests, staff, and international auditors</li>
</ul>
<p><strong>Additional qualifications:</strong></p>
<ul>
<li>Knowledge of local Egyptian food safety regulations and compliance requirements</li>
<li>Familiarity with hospitality industry standards and guest-focused service principles</li>
<li>Ability to work flexible hours, including weekends and holidays as required</li>
<li>Physical capability to conduct inspections and sampling across various facility areas</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Develops a food and beverage operating strategy that is aligned with the brand s business strategy and leads its execution. Ensures integration of departmental goals in game plans Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation Ensures new hires participate in the department s orientation program and receive the appropriate new hire training to successfully perform their job Control the food and beverage operations according to the principles determined by Rixos Hotels Egypt management. Monitor the food and beverage operations in line with the procedures determined by the hotel management, set targets and communicate and ensure adoption of these targets. Communicate decisions from the general management to subordinate employees, implement and ensure implementation of these decisions in the best manner. Manage all business and functions of the F&B Department. Maximise the department s profitability through operations. Manage operations to ensure the highest quality delivery of food and beverage products and service. Control and analyse the below points: Sales and costs Display quality and service standards of F&B products Ensure proper use, protection and maintenance of departmental utensils. Conduct activities to increase customer satisfaction and, enhance service quality. Mentor and Follow-up monthly employees turnover Consolidate business relationships between employees in the department. Responsible for preparing training programmes for the F&B Department and the trainings of employees in his/her department. Organise meetings to obtain data and achieve results. Prepare and offer new menus and beverage lists, taking into account the purchasing power of guests and the region. Make plans with department managers in order to deliver successful organisations within the hotel. Attend departmental meetings and the Management meeting according to the hotel management calendar. Update the below areas related to food and beverages according to the hotel s policies and procedures: Finance, standards, employees and trainings, outlets and recreation/entertainment Conduct promotional activities to increase sales and conduct meetings for banquet organisations Ensure protection, maintenance and replacement of materials and utensils. Prepare and monitor monthly and annual F&B departmental budget. Arrange for minimum and maximum storage of materials and utensils that belong to the F&B Department. Contribute to preparing the hotel s income plans and marketing programmes. Research opportunities for professional self-development. Deliver the income and expenses of the F&B Department in line with the facility s budget discipline. Develop plans based on data of previous years. Determine staffing requirements (such as permanent, seasonal and interns etc.) for the following year, in line with the budget availability and upon the General Manager s approval. Create the necessary motivational environment to ensure and increase productivity and success of current staff and develop necessary arguments to ensure F&B Department employees commitment to the facilities. Ensure order and control of communication, as effective communication will also increase productivity in the F&B Department. Review the departmental reports, income statements, guest relations reports, technical service reports, and departmental communication logs on a daily basis. Conduct brainstorming sessions and group work to unleash employees talents. Take part in the Food Safety Team and attend MR meetings. Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education/Experience: 4-year bachelor's degree with a minimum of 6 years of related work experience or 2 years work experience in the same position and experience with applying the main principles and/or different methods. Foreign Language: Sufficient level of English to communicate effectively with guests and employees. Courses and Training: Requires sufficient theoretical and practical background and attendance in courses and seminars in the related field. Computer Literacy: MS Office applications. Skills: Good command of systems/legislation in the related field. Expected to offer consulting to other employees when needed. Some roles require practical knowledge of systems/programmes/software in the related field. Responsible for carrying out and coordinating complex activities in different fields.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Develops and implements the mixology and bar operating strategy that is aligned with the brand s business strategy and leads its execution. Ensures integration of bar operational goals within the overall Food & Beverage game plans. Creates an atmosphere in all bar areas that meets or exceeds guest expectations. Hires bar leadership team members who demonstrate strong technical expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Ensures new hires participate in the department s orientation program and receive appropriate bar and mixology training to successfully perform their job. Controls the bar operations according to the principles determined by Rixos Hotels Egypt management. Monitors bar operations in line with procedures determined by hotel management, sets targets, communicates these targets and ensures adoption. Communicates decisions from general management to subordinate employees and ensures proper implementation. Manages all business and functions of the Bar and Mixology Department. Maximises the department s profitability through beverage operations. Manages operations to ensure the highest quality delivery of beverages and bar service. Controls and analyses the below points: Beverage sales and costs Presentation quality and service standards of beverage products Proper use, protection and maintenance of bar equipment and utensils Activities to increase guest satisfaction and enhance service quality Monthly employees turnover within the bar team Consolidates business relationships between employees within the bar department. Responsible for preparing training programmes for the Bar Department and conducting mixology trainings for employees. Organises meetings to obtain operational data and achieve departmental targets. Prepares and offers new cocktail menus and beverage lists, taking into account guest purchasing power and regional market trends. Makes plans with department managers in order to deliver successful organisations and events within the hotel. Attends departmental meetings and Management meetings according to the hotel management calendar. Updates the below areas related to bar and mixology operations according to hotel policies and procedures: Finance, standards, employees and trainings, outlets and entertainment Conduct promotional activities to increase beverage sales and support banquet organisations Ensure protection, maintenance and replacement of bar materials and equipment Prepares and monitors monthly and annual beverage departmental budget. Arranges minimum and maximum storage levels of bar materials, spirits, and equipment. Contributes to preparing the hotel s income plans and marketing programmes related to beverage operations. Researches opportunities for professional self-development in mixology trends and innovations. Delivers income and expenses of the Bar Department in line with the facility s budget discipline. Develops plans based on previous years data. Determines staffing requirements (permanent, seasonal, interns, etc.) for the following year, in line with budget availability and upon General Manager approval. Creates the necessary motivational environment to ensure and increase productivity and success of bar staff and develops necessary actions to ensure employees commitment to the facility. Ensures order and control of communication, as effective communication increases productivity within the Bar Department. Reviews departmental reports, income statements, guest relations reports, technical service reports and communication logs on a daily basis. Conducts brainstorming sessions and group work to unleash employees creativity and talents in mixology. Takes part in Food Safety Team and attends MR meetings when required. Identifies and understands issues, problems and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives, solve problems and choose appropriate courses of action. Predicts environmental impacts of purchased equipment and bar operations; participates in activities to protect biodiversity; shares responsibilities to increase environmental awareness; ensures minimum consumption of materials (paper, printouts, etc.). Implements necessary warnings and departmental trainings to save energy within bar areas. Carries out decisions related to energy saving and evaluates energy efficiency of purchased equipment. Implements responsibilities to eliminate and collect waste properly, reduce environmental pollution and harmful effects, and leads staff by example. Ensures chemicals are carried, stored and used safely in accordance with laws; controls and reduces chemical pollution. Carries out all responsibilities related to quality management and food safety management systems implemented at the facility. Carries out all other duties assigned by managers and hotel management not specified in this job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education/Experience: 4-year bachelor's degree with a minimum of 6 years of related work experience or 2 years work experience in the same position and experience with applying the main principles and/or different methods. Foreign Language: Sufficient level of English to communicate effectively with guests and employees. Courses and Training: Requires sufficient theoretical and practical background and attendance in courses and seminars in the related field. Computer Literacy: MS Office applications. Skills: Good command of systems/legislation in the related field. Expected to offer consulting to other employees when needed. Some roles require practical knowledge of systems/programmes/software in the related field. Responsible for carrying out and coordinating complex activities in different fields.</p><p></p></section>
<strong>شركة أجـــــــــــــــاك لحلول الادارة المتكاملة (شركة متخصصة في تقديم استشارات الموارد البشرية للشركات الناشئة والصغيرة والمتوسطة)<br>متطلبات الوظيفة<br>الخبرة المطلوبة: نبحث عن محترف يتمتع بخبرة عملية قوية تتراوح بين 3 و5 سنوات في مجال الموارد البشرية.<br>المهارات الأساسية للنجاح:<br>خبرة مثبتة في مبادئ وممارسات الموارد البشرية (HR).<br>يفضل من سبق له العمل بمجال استشارات الموارد البشرية للشركات.<br>إتقان تطبيقات Microsoft Office، بما في ذلك Word وExcel وPowerPoint.<br>سجل حافل في استراتيجيات التوظيف واستقطاب المواهب.<br>قدرات قوية في مجال علاقات الموظفين، بما في ذلك حل النزاعات والتعامل مع الشكاوى والتظلمات.<br>فهم وتطبيق راسخ لسياسات وإجراءات الموارد البشرية.<br>خبرة في أنظمة إدارة الأداء وتطوير الموظفين.<br>معرفة بالامتثال لقوانين العمل المحلية في مصر.<br>مهارات تواصل وتفاعل شخصي استثنائية لبناء علاقات قوية.<br>نهج استباقي في عمليات تهيئة ودمج أعضاء الفريق الجدد.<br>تُعد المعرفة بأنظمة معلومات الموارد البشرية (HRIS) ميزة إضافية.<br>المستوى الوظيفي: هذه الوظيفة مثالية لمحترف ذي خبرة يتطلع لتولي مسؤوليات هامة وقيادة مبادرات مؤثرة في مجال الموارد البشرية.<br>المزايا/<br>راتب ثابت+عمولات+حوافز<br>تأمينات اجتماعية <br>مواعيد من 9 صباحا حتى 5 مساء <br>يومان راحة اسبوعية.<br></strong>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Project Manager</p><p><b><span>About Millennium</span></b></p><br><br><p><span><span>Millennium is a global, diversified alternative investment</span><span>firm,</span><span>founded in 1989. Defined by evolution,</span><span>innovation</span><span>and focus, Millennium’s mission is to deliver results for our investors.</span></span></p><br><br><p><span><span>Our people are empowered with both independence and support: the autonomy to pursue ideas with conviction and the backing of a global network committed to collaboration, disciplined risk</span><span>management</span><span>and continuous learning. With opportunities to deepen</span><span>expertise</span><span>and accelerate development, talent at Millennium is equipped to adapt, evolve and build lasting impact over time. Discover how transformative growth accelerates</span><span>impact</span><span>.</span></span></p><br><br><p><b><span>Meet the Team</span></b></p><br><br><p><span><span>Millennium’s Information Technology organization builds</span><span>flexible</span><span>, scalable technology and advanced proprietary systems that are core to the health and growth of the business, including the next generation of analytical and trading capabilities. Within that organization, the Fixed Income Technology team develops and supports the data, research, and trading platform and tools used by our Fixed Income, Commodities, and Currency portfolio managers, as well as other portfolio managers, technology teams, and partners across the firm.</span></span></p><br><br><p><br><b><span>What</span><span>You’ll</span><span>Do</span></b></p><br><ul><li>Lead complex technology and business initiatives from problem definition through delivery and adoption. </li><li>Own product outcomes. Define the need, assess value, shape the solution, and measure success. </li><li>Manage multiple workstreams while driving decisions, resolving blockers, and ensuring follow-through. </li><li>Partner with engineers and business teams to challenge assumptions and deliver practical solutions. </li><li>Use AI and automation to reduce manual work and improve execution. </li></ul><br><p><b>What You Bring</b></p><br><br><ul><li><span><span>2+ years in financial markets, fintech, technology, consulting, product, or a similar analytical environment. </span></span></li><li><span><span>Strong initiative and ownership. You identify problems, create clarity, and drive solutions through adoption. </span></span></li><li><span><span>Strong execution and organization. You manage several complex initiatives without losing context, momentum, or detail. </span></span></li><li><span><span>Clear communication. You earn trust, connect business and technology teams, and manage expectations. </span></span></li><li><span><span>Technical curiosity and the ability to engage engineers on applications, APIs, data flows, integrations, and architecture. </span></span></li><li><span><span>Familiarity with AWS, Azure, or GCP architecture. Cloud certification or equivalent experience is a plus. </span></span></li><li><span><span>Evidence of building software, automations, data tools, prototypes, products, or workflows. </span></span></li></ul><br><br> </div>
<p>*Welcome customers and provide a professional and positive in-store experience.<br>*Assist customers in selecting suitable products based on their needs and preferences.<br>*Promote and sell the company's products, including gold coins, gold ingots, and other available offerings.<br>*Explain product features, pricing, investment benefits, and current market information to customers.<br>*Achieve individual and branch sales targets and KPIs.<br>*Upsell and cross-sell relevant products and services.<br>*Process sales transactions accurately and efficiently.<br>*Ensure all customer information and sales transactions are properly recorded in the designated systems.<br>*Handle customer inquiries, requests, and complaints professionally and escalate issues when necessary.<br>*Maintain accurate records of sales activities and customer interactions.<br>*Ensure products are displayed according to company standards and maintain branch appearance.<br>*Follow all company policies, procedures, compliance requirements, and security guidelines.<br>*Stay updated on gold market trends, product updates, and promotional campaigns.<br>*Participate in training sessions and continuous development programs.<br>*Support branch operations and perform additional duties assigned by management.</p><p><strong>Requirements</strong></p><p></p><ul><li><p>Previous experience in <strong>retail or sales</strong> is preferred</p></li><li><p>Strong communication and selling skills</p></li><li><p> Presentable with a professional attitude</p></li><li><p>Ability to work in shifts and on weekends</p></li></ul><p></p>
<p>We are a Dubai-based financial services company seeking a reliable and organized <strong>Administrative Assistant</strong> to join our team remotely.</p><p>The successful candidate will provide administrative support to the team and assist with daily operations related to mortgages, personal loans, credit cards, and other financial services.</p><p><strong>Responsibilities:</strong></p><ul><li><p>Manage emails, documents, records, and daily administrative tasks.</p></li><li><p>Organize customer files and maintain accurate information.</p></li><li><p>Prepare reports, spreadsheets, forms, and internal documents.</p></li><li><p>Follow up with clients and team members regarding pending documents.</p></li><li><p>Schedule meetings and manage calendars.</p></li><li><p>Support the processing and tracking of financial service applications.</p></li><li><p>Update internal systems and databases accurately.</p></li><li><p>Maintain confidentiality of customer and company information.</p></li><li><p>Perform other administrative duties as required.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Business Administration or a related field.</p></li><li><p>Previous experience in administration or office support.</p></li><li><p>Strong knowledge of Microsoft Office, especially Excel and Word.</p></li><li><p>Good written and verbal communication skills in English and Arabic.</p></li><li><p>Strong organizational and time-management skills.</p></li><li><p>High attention to detail and accuracy.</p></li><li><p>Ability to manage multiple tasks and meet deadlines.</p></li><li><p>Professional communication and customer-service skills.</p></li><li><p>Ability to work independently in a remote environment.</p></li><li><p>Reliable internet connection and suitable home-working setup.</p></li><li><p>Experience in banking or financial services is preferred.</p></li></ul><p></p>
<p><strong>Key Responsibilities</strong><br></p><ul><li><p>Handle inbound and outbound communication with Spanish-speaking customers.</p></li><li><p>Respond to client inquiries through calls, email, chat, WhatsApp, or the company’s approved communication channels.</p></li></ul><ul><li><p>Assist customers in submitting complete and accurate information.</p></li><li><p>Follow up on missing documents, pending requests, appointments, and unresolved inquiries.</p></li><li><p>Coordinate with loan officers, processors, accounting personnel, and management to resolve customer requests.</p></li></ul><ul><li><p>Maintain professionalism, empathy, and confidentiality during all customer interactions.</p></li></ul><ul><li><p>Follow company procedures and approved communication scripts while maintaining a natural customer experience.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>2–4 years of experience in customer service, call centers, client relations, or a similar customer-facing role.</p></li><li><p>Advanced Spanish proficiency—minimum C1 level in speaking and writing.</p></li></ul><ul><li><p>Excellent verbal communication, active-listening, and relationship-building skills.</p></li><li><p>Ability to explain processes and requirements clearly and patiently.</p></li><li><p>Strong problem-solving and conflict-resolution skills.</p></li><li><p>Experience using CRM systems, Microsoft Office, email, and online communication tools.</p></li></ul><ul><li><p>Ability to maintain accurate customer records and protect confidential information.</p></li><li><p>Ability to work independently in a remote environment.</p></li><li><p>Availability to work during agreed US business hours.</p></li><li><p>Previous experience in real estate, mortgage lending, financial services, or property management is preferred.</p></li><li><p>Experience with appointment setting, lead qualification, or sales support is an advantage.</p></li></ul><p></p>
<p>Create and maintain traffic sheets for inbound and outbound movements in the system and Excel. Group arrivals and departures accurately to ensure smooth transfer operations. Create and manage arrival and departure transfers in the system. Create and assign transportation based on traffic sheets. Coordinate with Transportation teams to ensure correct vehicle allocation. Ensure transportation data aligns with traffic and flight information. Check and monitor flight details daily (arrival, departure, changes, delays). Update systems and stakeholders with any changes affecting traffic operations. Prepare and manage outbound traffic operations on a weekly basis. Ensure outbound data is accurate and aligned with system and transportation plans. Communicate effectively with Commercial teams, Transportation, Airport teams, and Representatives. Identify and correct errors that may affect traffic operations, clients, or company reputation. Minimize risks caused by incorrect information related to flights, transportation, or movements</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Tourism & Hospitality, Business Administration or similar field . 1 3 years of experience in traffic, transportation, tourism operations, or airport-related roles Strong English communication skills (B2-C1 recommended). Strong German communication skills (B1-B2 recommended). Basic additional languages are a plus. Attention to details</p>
<ul><li><p>Experience as a technical support Specialist </p></li><li><p>Experience in ERP (Account - Inventory )</p></li><li><p>Experience in (MS SQL SERVER - MYSQL) IS MUST</p></li><li><p>Experience IN WINDOWS SERVER</p></li><li><p>Respond to customer queries in a timely and accurate way, via phone, email or chat</p></li><li><p>Identify customer needs and help customers use specific features</p></li><li><p>Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)</p></li><li><p>Update our internal databases with information about technical issues and useful discussions with customers</p></li><li><p>Monitor customer complaints on social media and reach out to provide assistance</p></li><li><p>Share feature requests and effective workarounds with team members</p></li><li><p>Inform customers about new features and functionalities</p></li><li><p>Follow up with customers to ensure their technical issues are resolved</p></li><li><p>Gather customer feedback and share with our Product, Sales and Marketing teams</p></li><li><p>Assist in training junior Customer Support Representatives</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Experience as a technical support Specialist </p></li><li><p>Experience in (MS SQL SERVER) IS MUST </p></li><li><p>Experience IN WINDOWS SERVER </p></li><li><p>Experience using help desk software and remote support tools.</p></li><li><p>Understanding of how CRM systems work</p></li><li><p>Excellent communication and problem-solving skills</p></li><li><p>Multi-tasking abilities</p></li><li><p>Patience when handling tough cases</p></li><li><p>BSc in Information Technology or relevant diploma</p></li></ul><p></p>
<ul><li><p>Oversee and coordinate daily office operations to ensure efficiency and productivity.</p></li><li><p>Manage administrative staff, providing guidance, training, and performance evaluations.</p></li><li><p>Develop and implement office policies, procedures, and systems to optimize workflow.</p></li><li><p>Maintain office supplies inventory and coordinate procurement with vendors.</p></li><li><p>Organize and schedule meetings, appointments, and events for senior management.</p></li><li><p>Prepare reports, presentations, and correspondence as required by leadership.</p></li><li><p>Ensure compliance with company policies and relevant regulations.</p></li><li><p>Handle confidential information with discretion and professionalism.</p></li><li><p>Coordinate with other departments to facilitate smooth communication and project execution.</p></li><li><p>Manage office budgets, track expenses, and assist with financial planning.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Minimum of 5 years of experience in office management or a related administrative role.</p></li><li><p>Proven ability to manage and lead administrative teams effectively.</p></li><li><p>Strong organizational and multitasking skills in a fast-paced environment.</p></li><li><p>Excellent verbal and written communication abilities.</p></li><li><p>Proficiency in office software, including MS Office Suite and office management tools.</p></li><li><p>Demonstrated experience in developing and implementing office policies and procedures.</p></li><li><p>Ability to handle sensitive information with integrity and confidentiality.</p></li><li><p>Strong problem-solving skills and attention to detail.</p></li><li><p>Experience managing budgets and office expenditures.</p></li><li><p>Ability to work on-site and adapt to evolving office needs.</p></li></ul><p></p>
<p>Trust Information Technology, a ManageEngine Golden Partner, is looking for a dynamic, motivated, and tech-savvy <strong>IT</strong> <strong>Sales Executive </strong>to support new customer acquisition and promote our IT management and cybersecurity solutions.</p><p></p><p> </p><p><strong>Key Responsibilities:</strong></p><p></p><ul><li><p>Identify and approach potential customers.</p></li><li><p>Arrange introductory meetings with IT Managers, CIOs, and decision-makers.</p></li><li><p>Understand customer requirements and recommend suitable ManageEngine solutions.</p></li><li><p>Prepare and follow up on quotations and commercial proposals.</p></li><li><p>Coordinate product demonstrations with the presales team.</p></li><li><p>Maintain customer and opportunity information in Zoho CRM.</p></li><li><p>Achieve assigned sales revenue and gross-profit targets.</p></li><li><p>Participate in customer events, exhibitions, and sales campaigns.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications:</strong></p><p></p><ul><li><p>Bachelor’s degree in Business Administration, IT, or a related field.</p></li><li><p>Previous B2B sales experience is preferred.</p></li><li><p>1–3 years of experience in IT solution sales (preferably software or SaaS).</p></li><li><p>IT solutions or software sales experience is an advantage.</p></li><li><p>Familiarity with <strong>ManageEngine</strong> or other IT management tools is a strong plus.</p></li><li><p>Strong communication, presentation, and negotiation skills.</p></li><li><p>Self-driven, goal-oriented, and team player.</p></li><li><p>Good command of Arabic and English.</p></li><li><p>Familiarity with CRM systems is preferred.</p></li><li><p>Resident of <strong>6th of October City</strong> or nearby areas preferred.</p></li></ul><p></p>
Qualifications Strong HR management skills, including recruitment, performance management, employee relations, and HR administration. Proficiency in German and English, with the ability to communicate clearly with internal and external stakeholders. Knowledge of HR best practices, labor law compliance, and HR policy development. Experience with HR information systems, documentation, and reporting. Excellent interpersonal, conflict resolution, and stakeholder management skills. Ability to work on-site in Cairo, Egypt, and collaborate effectively in a cross-functional, multicultural environment.
<p><strong>Serve as the main point of contact</strong> for assigned clients, managing all visa‑related communication and inquiries.</p><p><strong>Develop a deep understanding</strong> of each client’s visa contract, scope of services, business needs, objectives, and challenges.</p><p><strong>Proactively identify opportunities</strong> to exceed client expectations and recommend visa solutions that drive value.</p><p><strong>Ensure adherence to agreed service levels</strong> for visa processing timelines and requirements.</p><p><strong>Build strong relationships</strong> with key client stakeholders at all levels regarding visa matters.</p><p><strong>Collaborate effectively with internal teams</strong> (sales, accounts, formations, operations) to ensure seamless visa service delivery.</p><p><strong>Prepare and distribute visa status reports</strong> as agreed and scheduled with the client.</p><p><strong>Develop and maintain accurate visa records</strong> and account information.</p><p><strong>Deliver exceptional customer service</strong> via phone, email, and other designated channels for visa inquiries.</p><p><strong>Actively listen to client inquiries and complaints</strong> to understand their visa processing needs.</p><p><strong>Effectively troubleshoot and resolve visa issues</strong>, ensuring compliance with regulations.</p><p><strong>Escalate complex visa cases</strong> immediately to the manager for resolution.</p><p><strong>Maintain a deep understanding of visa products, processes, and systems</strong> to provide accurate information.</p><p><strong>Maintain a positive and professional work environment</strong>, fostering teamwork and collaboration within the visa service team.</p><p><strong>Ensure adherence to company policies and procedures</strong> in all visa processing activities.</p>