Hotel Jobs in Egypt
2230 Jobs Found
<h2 class="h5">Job description</h2>
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<p><span>Job Summary</span></p><br><br><p><span>The Hotel Second Level Specialist plays a dual customer-facing and supplier-facing role, serving as the operational bridge between customers, hotel partners, and internal teams. This role is responsible for resolving booking-related issues, managing customer communications, coordinating with suppliers, acting as a support desk for CS teams, and driving operational improvements and overall customer experience. The specialist supports a range of Ops initiatives focused on improving service quality, streamlining processes, and ensuring timely, effective resolutions across the customer journey.</span></p><br><br><p><span><strong>Key Responsibilities (Customer-Facing role)</strong></span></p><br><br><p><span>1. Serve as the primary point of contact for customers across calls, emails, and offline channels, delivering timely, professional, and customer-centric support.</span><br><span>2. Manage the end-to-end lifecycle of hotel bookings, including, pre-confirmation, post-confirmations, modifications, cancellations, refunds, and issue resolution.</span><br><span>3. Own operational communication for high-value and sensitive bookings, providing proactive updates to customers and internal stakeholders.</span><br><span>4. Investigate and resolve booking, payment, and travel-related issues by collaborating with customers, suppliers, payments, finance and internal teams to achieve the best possible outcomes.</span><br><span>5. Manage operational queues and shared inboxes, ensuring SLAs are met while maintaining high standards of quality and responsiveness.</span><br><span>6. Interact with hotels and third-party suppliers to resolve booking discrepancies, operational escalations, and service failures.</span><br><span>7. Work closely with Contracting, Business Development, Product, Finance, Product, and CS teams to manage relocations, book-outs, guest complaints, and other operational initiatives.</span><br><span>8. Identify recurring operational pain points, supplier performance & APIs issues, customer trends, and contribute to process improvements that enhance the overall customer experience, be able to own a task and fully manage it.</span><br><span>9. Support broader operational projects; reviewing customers refunds, chargebacks on bookings, and continuous improvement initiatives aimed at increasing efficiency, strengthening supplier collaboration, and delivering a seamless end-to-end customer journey.</span></p><br><br><p><span><strong>General</strong></span></p><br><br><p><span>1. Attend training and departmental meetings as required.</span><br><span>2. Contribute to team targets and operational KPIs.</span><br><span>3. Ensure tasks are completed accurately and on time.</span></p><br><br><p><span><strong>Requirements</strong></span></p><br><br><p><span>1. Education: Bachelor’s degree in Tourism Studies, Hospitality Management, Business, or equivalent.</span><br><span>2. Languages: Fluency in English is a must; additional languages are an advantage.</span><br><span>3. Experience: 1–3 years in hotel reservations, OTA/TA/wholesale operations, or customer service.</span><br><span>4. Skills: Business English, professional email writing, and detail orientation in bookings, task ownership, multi-tasking, basic use of AI tools.</span><br><span>5. Strong communication and interpersonal skills.</span><br><span>6. Customer service orientation and problem-solving ability.</span></p><br><br><p><span>7. Agility and flexibility in handling multiple priorities.</span></p><br><br><p><span>8. Ability to collaborate effectively in a team environment.</span></p><br><br>
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<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.<br>No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.<br>No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Hotel Sales Manager Location: Sheikh Zayed, Giza, Egypt Employment Type: Full-time About Seven Stays Seven Stays is a fast-growing hospitality company operating multiple serviced apartment and hotel properties across Cairo and the North Coast. We are looking for an experienced Hotel Sales Manager to join our team and help grow our corporate and travel trade business. Responsibilities Develop and maintain relationships with travel agencies, tour operators, and corporate clients. Identify and secure new business opportunities. Negotiate corporate and travel agency contracts. Respond promptly to sales inquiries and partnership emails. Prepare quotations, proposals, and corporate agreements. Follow up on leads and convert them into long-term business. Work closely with the Reservations and Operations teams to maximize occupancy and revenue. Represent Seven Stays at sales meetings, networking events, and industry events when required. Achieve monthly sales targets and contribute to the company's growth. Requirements Minimum 3 years of experience in hotel sales is mandatory. Previous experience working for a hotel or hotel group is mandatory. Applicants without hotel industry experience will not be considered. Experience with recognized hotel groups such as JAZ Hotels, Travco Group, Hilton, Marriott, Steigenberger, Accor, or similar is highly preferred. Strong network of travel agencies, tour operators, and corporate clients. Excellent communication, negotiation, and presentation skills. Fluent in English and Arabic. Proficient in Microsoft Office (Excel, Word, Outlook). If you have a proven track record in hotel sales and are passionate about growing business in the hospitality industry, we'd love to hear from you.
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry-cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered.<br>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Position summary</h4>
<p>Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry-cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered.</p>
<p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.</p>
<p>Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.<br>
<strong>Related work experience:</strong> No related work experience.<br>
<strong>Supervisory experience:</strong> No supervisory experience.<br>
<strong>License or certification:</strong> None</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
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Job Summary <span><strong>About Wego</strong></span><p>We're on a mission to help people discover the real value of travel, to inspire, to give more reasons, to make it easy, for you to go. Our company was founded back in 2005, and since then, we've imagined and created some of the most well-loved products for travelers all around the world.</p><br><br><p>Today, Wego is used by millions of people every month, people who travel for adventure, work, family, and for many other reasons. That's why we work tirelessly to make your experience of planning & booking flights, hotels, and trips as seamless as possible.</p><br><br>About the Role<p>The Hotels Loading Specialist will take ownership of hotel data management, including uploading and maintaining supplier agreements, contracted rates, and availability. The role requires ensuring data accuracy and efficient processing while collaborating closely with contractors, coordinators, and suppliers. With 1–2 years of experience, the Specialist is expected to contribute to operational improvements and provide support in more complex loading and connectivity tasks. </p><br><br>Key Responsibilities <ul><li><p>Upload, validate, and maintain suppliers’ hotel information in the database. </p><br><br></li><li><p>Upload and manage contractual agreements, including handling connectivity-specific requirements. </p><br><br></li><li><p>Oversee the accurate updating of hotel rates, availability, and inventory allocations. </p><br><br></li><li><p>Generate and analyze reports from multiple data sources to ensure data quality. </p><br><br></li><li><p>Monitor progress against loading and quality KPIs, ensuring targets are met. </p><br><br></li><li><p>Communicate effectively with contractors, coordinators, and suppliers to resolve discrepancies or issues. </p><br><br></li><li><p>Support junior team members when required and share best practices. </p><br><br></li></ul>Requirements <ul><li><p>1–2 years of experience in hotel contracting, yielding, or operations within TA/OTA/DMC/WH. </p><br><br></li><li><p>Experience with B2B/B2C contracting processes in the designated destination. </p><br><br></li><li><p>Prior exposure to connectivity systems and rate loading tools is preferred. </p><br><br></li><li><p>Bachelor’s degree in Tourism Studies, Hospitality Management, Business, or equivalent. </p><br><br></li><li><p>Very good proficiency in Arabic and English (written and spoken). </p><br><br></li></ul><p>Core Competencies </p><br><br><ul><li><p>Strong analytical and reporting skills. </p><br><br></li><li><p>Attention to detail with the ability to work under pressure. </p><br><br></li><li><p>Demonstrated ownership, accountability, and results-driven mindset. </p><br><br></li><li><p>Agility and flexibility to adapt to shifting priorities. </p><br><br></li><li><p>Well-developed communication skills for internal and external coordination.</p><br><br></li></ul>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><strong>About Wego</strong></span><p>We're on a mission to help people discover the real value of travel, to inspire, to give more reasons, to make it easy, for you to go. Our company was founded back in 2005, and since then, we've imagined and created some of the most well-loved products for travelers all around the world.</p><br><br><p>Today, Wego is used by millions of people every month, people who travel for adventure, work, family, and for many other reasons. That's why we work tirelessly to make your experience of planning & booking flights, hotels, and trips as seamless as possible.</p><br><br>About the Role<p>The Hotels Loading Specialist will take ownership of hotel data management, including uploading and maintaining supplier agreements, contracted rates, and availability. The role requires ensuring data accuracy and efficient processing while collaborating closely with contractors, coordinators, and suppliers. With 1–2 years of experience, the Specialist is expected to contribute to operational improvements and provide support in more complex loading and connectivity tasks.</p><br><br>Key Responsibilities<ul><li><p>Upload, validate, and maintain suppliers’ hotel information in the database.</p><br><br></li><li><p>Upload and manage contractual agreements, including handling connectivity-specific requirements.</p><br><br></li><li><p>Oversee the accurate updating of hotel rates, availability, and inventory allocations.</p><br><br></li><li><p>Generate and analyze reports from multiple data sources to ensure data quality.</p><br><br></li><li><p>Monitor progress against loading and quality KPIs, ensuring targets are met.</p><br><br></li><li><p>Communicate effectively with contractors, coordinators, and suppliers to resolve discrepancies or issues.</p><br><br></li><li><p>Support junior team members when required and share best practices.</p><br><br></li></ul>Requirements<ul><li><p>1–2 years of experience in hotel contracting, yielding, or operations within TA/OTA/DMC/WH.</p><br><br></li><li><p>Experience with B2B/B2C contracting processes in the designated destination.</p><br><br></li><li><p>Prior exposure to connectivity systems and rate loading tools is preferred.</p><br><br></li><li><p>Bachelor’s degree in Tourism Studies, Hospitality Management, Business, or equivalent.</p><br><br></li><li><p>Very good proficiency in Arabic and English (written and spoken).</p><br><br></li></ul><p>Core Competencies</p><br><br><ul><li><p>Strong analytical and reporting skills.</p><br><br></li><li><p>Attention to detail with the ability to work under pressure.</p><br><br></li><li><p>Demonstrated ownership, accountability, and results-driven mindset.</p><br><br></li><li><p>Agility and flexibility to adapt to shifting priorities.</p><br><br></li><li><p>Well-developed communication skills for internal and external coordination.</p><br><br></li></ul>
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<p><h4>Position summary</h4>
<p>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Company description</h4>
<p>The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.</p>
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<h4>Job description</h4>
<p>Greet guests warmly and professionally upon arrival, answering any initial inquiries.<br>
Schedule and confirm appointments, ensuring accuracy and availability.<br>
Provide information about spa services, packages, and promotions.<br>
Handle guest requests and inquiries promptly and efficiently.<br>
Address any guest concerns or complaints with professionalism and empathy, seeking resolution.<br>
Build and maintain strong relationships with guests to foster loyalty.<br>
Manage the reception area, ensuring it is clean, organized, and well-stocked.<br>
Answer and direct phone calls professionally.<br>
Process payments and handle cash transactions accurately.<br>
Maintain accurate records of appointments, guest information, and daily transactions.<br>
Assist with inventory management of spa products and supplies.<br>
Prepare treatment rooms for each guest, ensuring they are clean, stocked, and welcoming.<br>
Assist therapists with guest check-in and check-out procedures as needed.<br>
Promote spa memberships, packages, and special offers.<br>
Provide information about spa events and promotions.<br>
Assist with the development of marketing materials as needed.</p>
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<h4>Qualifications</h4>
<ul>
<li>High school diploma or equivalent.</li>
<li>Prior experience in customer service, hospitality, or a related field preferred.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong organizational and time-management skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Proficiency in Microsoft Office Suite or similar software.</li>
</ul></p><p></p>
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien.</p>
<p>In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p>We’re Hiring – Hotel Operations & Reservations Executive (Remote)</p><p> </p><p>Location: Egypt (Remote)</p><p>Employment Type: Full-Time</p><p> </p><p>Black Pearl Tours, a leading travel company based in Lebanon, is looking for an experienced Hotel Operations & Reservations Executive to join our growing team remotely and support our hotel operations and reservation management.</p><p> </p><p>Key Responsibilities</p><p> </p><p>* Enter and manage hotel data, room types, occupancy details, meal plans, and hotel information on the system.</p><p>* Update room availability, rates, inventory, and stop-sale periods.</p><p>* Coordinate between hotels, suppliers, and our booking system to ensure accurate data and connectivity.</p><p>* Manage all hotel reservations received through the system.</p><p>* Handle booking confirmations, amendments, cancellations, and special requests.</p><p>* Ensure all hotel information, availability, and pricing remain accurate and up to date.</p><p>* Communicate with hotels and suppliers to resolve operational and reservation-related issues.</p><p> </p><p>Working Hours & Availability</p><p> </p><p>* 9 continuous working hours per day, mainly dedicated to hotel data entry, inventory management, rate updates, and reservation operations.</p><p>* Hotel reservations must be monitored 24/7.</p><p>* The successful candidate must remain attentive to new reservations that may be received at any time and respond promptly to urgent booking requests whenever required.</p><p> </p><p>Requirements</p><p> </p><p>* Fluent English (written and spoken) is mandatory.</p><p>* Minimum 2 years of experience in hotel reservations, hotel operations, channel management, or a similar role.</p><p>* Strong understanding of hotel booking procedures, room management, rates, availability, and reservation processes.</p><p>* Previous experience working with hotel reservation systems, booking platforms, or channel managers.</p><p>* Excellent communication and organizational skills.</p><p>* High attention to detail and accuracy.</p><p>* Ability to work independently in a remote environment.</p><p>* A personal laptop and a reliable high-speed internet connection are mandatory.</p><p>* Ability to remain available for urgent reservation matters outside regular working hours when necessary.</p><p> </p><p>What We Offer</p><p> </p><p>* Full-time remote position with a Lebanon-based travel company.</p><p>* Professional and supportive work environment.</p><p>* Career growth opportunities within an expanding travel company.</p>
Company Description Mandarin Cruise Line operates The Grand Mandarin and The Royal Mandarin, two distinctive Nile cruising experiences positioned between Luxor and Aswan. The company is known for disciplined design, operational precision, and a seamless level of service grounded in consistency and clarity. Every element on board is deliberately conceived and executed, with a strong emphasis on defined detail rather than decorative excess. This design-led approach creates an environment where guests experience refined comfort, thoughtful aesthetics, and carefully orchestrated hospitality. Team members join a culture that values meticulous standards and collaborative excellence in luxury river cruising.<br>Role Description The FF&E Designer is a full-time, on-site role based in Talaat Hrab, Cairo, Egypt, responsible for planning, selecting, and specifying furniture, fixtures, and equipment for Mandarin Cruise Line’s vessels and related spaces. Day-to-day tasks include developing design concepts aligned with brand standards, preparing mood boards and FF&E schedules, and sourcing materials, finishes, and furnishings that support durability and luxury in a marine environment. The role involves coordinating with interior designers, architects, procurement teams, and operational staff to ensure that all FF&E selections meet functional requirements, safety regulations, and budget parameters. The FF&E Designer will review shop drawings, samples, and prototypes, oversee quality control for installations, and update documentation as designs evolve. This position also contributes to continuous improvement of guest spaces by analyzing feedback and recommending refinements to maintain a high level of detail, consistency, and service.<br>Qualifications Demonstrated skills in FF&E design, space planning, and interior detailing, with a strong eye for proportion, materials, and finishes suitable for hospitality or marine environments. Proficiency in design and documentation tools (e.g., Auto CAD, Revit or similar, Sketch Up, Adobe Creative Suite) to produce FF&E layouts, schedules, and presentation boards. Experience in vendor sourcing, specification writing, and coordination with procurement, including knowledge of pricing, lead times, and quality standards for furniture and fixtures. Understanding of relevant safety, durability, and maintenance requirements for cruise or hotel environments, including familiarity with fire ratings, marine-grade materials, and ergonomic considerations. Strong project management and organizational skills, with the ability to handle multiple projects, manage timelines, and collaborate effectively with cross-functional teams. Excellent communication skills in English (written and verbal); Arabic proficiency and prior experience in hospitality or cruise design are advantageous. Bachelor’s degree in Interior Design, Architecture, Industrial Design, or a related field, or equivalent practical experience in FF&E design for hospitality or high-end residential projects. Attention to detail, commitment to high-quality
Job Summary:<br>We are seeking a proactive and well-connected Hotel Relations & Business Development Executive to develop and maintain strong partnerships with hotels while driving business growth. The ideal candidate must have previous experience as a Hotel Concierge, with a strong understanding of luxury hospitality standards, guest expectations, and hotel operations. Existing relationships within the hospitality industry are highly desirable.<br>Job Duties & Responsibilities: <br>Build, develop, and maintain strong relationships with hotels, concierge teams, and hospitality partners. Identify new business opportunities and establish strategic partnerships with hotels and tourism stakeholders. Promote the company's services to hotel management and concierge teams to increase guest referrals and revenue. Conduct regular hotel visits to maintain relationships and ensure service quality. Negotiate partnership agreements and commercial terms with hotel partners. Organize product presentations, training sessions, and familiarization visits for hotel staff. Monitor partner performance and implement initiatives to maximize sales and referrals. Coordinate with Operations to ensure seamless service delivery for hotel guests. Resolve partner concerns promptly while maintaining excellent business relationships. Monitor competitor activities and market trends within the hospitality and tourism sectors. Prepare weekly and monthly business development reports, sales updates, and partnership performance analyses. Represent the company at networking events, exhibitions, and hospitality functions when required.<br>Job Qualifications:<br>Previous experience as a Hotel Concierge in a 4-star or 5-star hotel. Minimum 2 years of experience in hospitality, concierge services, hotel relations, or business development. Strong understanding of luxury guest service standards. Excellent communication and interpersonal skills. Proven ability to build and maintain professional relationships. Valid driving licence. Fluent in English; additional languages are an advantage. Existing network of hotel contacts and concierge relationships within the hospitality industry.
Hotel Sales Manager Location: Sheikh Zayed, Giza, Egypt Employment Type: Full-time About Seven Stays Seven Stays is a fast-growing hospitality company operating multiple serviced apartment and hotel properties across Cairo and the North Coast. We are looking for an experienced Hotel Sales Manager to join our team and help grow our corporate and travel trade business. Responsibilities Develop and maintain relationships with travel agencies, tour operators, and corporate clients. Identify and secure new business opportunities. Negotiate corporate and travel agency contracts. Respond promptly to sales inquiries and partnership emails. Prepare quotations, proposals, and corporate agreements. Follow up on leads and convert them into long-term business. Work closely with the Reservations and Operations teams to maximize occupancy and revenue. Represent Seven Stays at sales meetings, networking events, and industry events when required. Achieve monthly sales targets and contribute to the company's growth. Requirements Minimum 3 years of experience in hotel sales is mandatory. Previous experience working for a hotel or hotel group is mandatory. Applicants without hotel industry experience will not be considered. Experience with recognized hotel groups such as JAZ Hotels, Travco Group, Hilton, Marriott, Steigenberger, Accor, or similar is highly preferred. Strong network of travel agencies, tour operators, and corporate clients. Excellent communication, negotiation, and presentation skills. Fluent in English and Arabic. Proficient in Microsoft Office (Excel, Word, Outlook). If you have a proven track record in hotel sales and are passionate about growing business in the hospitality industry, we'd love to hear from you.
Job Title: Strategic Hotel Contracting & Partnerships Manager Employment Type: Full-time (Remote / Hybrid) Location: Egypt (With availability to travel to Saudi Arabia for management meetings as required). About the Role:We are seeking a highly experienced and results-driven Hotel Contracting & Strategic Partnerships Manager based in Egypt to spearhead our luxury travel and hotel portfolio. The primary objective of this role is to establish direct, high-value contracts with major global hotel chains, position our agency as a Preferred Partner, and actively drive our affiliation with prestigious global luxury travel networks (such as Virtuoso, Travel Edge, etc.). Key Responsibilities: Direct Hotel Contracting: Lead end-to-end negotiations with luxury hotel groups and resorts to secure competitive B2B rates, exclusive perks, and preferred partnership status. Partnership Acquisition: Proactively pitch, follow up, and close agreements with top-tier hotel brands to elevate the agency’s standing in the market. Luxury Network Affiliation: Manage the process of qualifying, applying, and integrating our agency into elite luxury travel networks and consortia (e.g., Virtuoso, Travel Edge, etc.). Portfolio & Product Development: Design and enhance high-end hospitality and travel products tailored to our corporate and premium individual clients. Relationship Management: Maintain strong relationships with global hotel sales leadership, with availability to travel to Saudi Arabia for strategic planning and executive meetings as required. Qualifications & Requirements: Must be based in Egypt. 5 years of proven experience in hotel contracting, luxury travel management, or B2B hospitality business development. An extensive existing network of direct contacts with sales leadership across major global hotel chains and luxury boutique properties. Solid understanding of luxury consortia operations (Virtuoso, Travel Edge, Signature, etc.) and their onboarding requirements. Exceptional negotiation, communication, and closing skills with a persistent, results-oriented mindset. Fluency in spoken and written English and Arabic. Willingness to travel periodically to Saudi Arabia as required. Please sent your c.v for this email:rinadosama@gmail.com.
Job Summary:We are looking for an experienced Hotel Reservation Agent to join our team. The ideal candidate should have a strong background in hotel reservations within the tourism industry and be able to manage bookings efficiently while maintaining excellent communication with hotels, suppliers, and clients. Key Responsibilities:Handle hotel reservations and booking requests accurately and efficiently. Coordinate with hotels and suppliers to confirm reservations and availability. Follow up on booking confirmations, modifications, and cancellations. Ensure reservation details are updated accurately in the system. Communicate with internal teams to ensure smooth reservation operations. Resolve reservation-related issues in a timely and professional manner. Maintain high standards of customer service and operational accuracy. Requirements:Bachelor's degree. Minimum 3 years of experience in Hotel Reservations. Previous experience in the Tourism Industry is required. Good knowledge of hotel booking procedures and reservation systems. Good command of English (written and spoken). Strong communication and organizational skills. Ability to work under pressure and manage multiple bookings simultaneously. Proficiency in Microsoft Office applications. Preferred:Experience working with travel agencies or Destination Management Companies (DMCs). Familiarity with hotel reservation platforms and tourism systems. Strong attention to detail and problem-solving skills.