Head Pastry Jobs in Egypt
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Design Director | Cairo, Egypt Department: Design & Technical Services Location: Nasr City, Cairo Reporting to: COO / CEO<br>We are looking for an accomplished Design Director to lead our multidisciplinary Design & Technical Services function and drive design excellence across major architectural and engineering projects. This is a strategic leadership position for a senior design professional with strong experience managing multidisciplinary consultancy teams, delivering complex projects, and driving innovation, digital transformation, and design quality.<br>Key Responsibilities<br>Lead the end-to-end design development process from concept through construction documentation. Provide strategic leadership across Architecture, Structural, MEP, ICT, QS, Sustainability, Lighting, Landscape, and Urban Design. Lead and coordinate multidisciplinary design teams and ensure effective collaboration across all technical disciplines. Establish and maintain design standards, quality control procedures, workflows, and best practices. Review and approve major design deliverables, technical submissions, reports, and client presentations. Drive the adoption of BIM, AI-assisted design tools, computational design, and digital project delivery. Monitor design quality, project budgets, schedules, resources, and technical risks. Act as a senior design representative with clients, developers, authorities, and consultants. Identify opportunities to improve design workflows, processes, efficiency, and delivery. Lead, mentor, and develop Design Managers, Architects, Engineers, and technical specialists. Contribute to business development, client relationships, and successful project pursuits.<br>Requirements<br>Bachelor's Degree in Architecture or a related field from an accredited university. Master's Degree in Architecture, Urban Design, Engineering Management, or a related discipline is preferred.20+ years of experience in architectural and engineering consultancy.7+ years in a senior leadership position managing multidisciplinary design teams. Proven experience delivering large-scale and complex projects. Strong experience working on Gulf / GCC projects. Strong understanding of architectural design and multidisciplinary engineering coordination. Proven knowledge of BIM and digital project delivery. Exposure to AI-assisted design tools, computational design, and digital transformation. Strong knowledge of Egyptian building codes, international standards, and project delivery practices. Excellent strategic leadership, decision-making, client management, commercial awareness, and problem-solving skills.<br>What Success Looks Like Consistently high design quality and client satisfaction. Projects delivered within agreed budgets and schedules. Reduction in design-related RFIs, clashes, and construction issues. Successful implementation of BIM and digital transformation initiatives. Strong development and retention of high-performing design teams. Contribution to business development and successful project wins. Continuous improvement of design workflows, standards, and processes.<br>If you are a senior design Manager ready to shape multidisciplinary design excellence and drive innovation at organizational level, we would like to hear from you. Apply now or share your profile with us.<br> https://www.careers-page.com/keys-recruiters/job/8X5YY373
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<p>Cairo, Egypt</p><p><br><b>Job Family Group:</b></p><br>Health, Safety, Security, and Environment<p><br><b>Worker Type:</b></p><br>Regular<p><br><b>Posting Start Date:</b></p><br>July 14, 2026<p><br><b>Business Unit:</b></p><br>Integrated Gas<p><br><b>Experience Level: </b></p><br>Experienced Professionals<p><br><b>Job Description: </b></p><br><p><b>Job Profile Summary</b></p><br><p>The HSE DGM (Deputy General Manager) is a Shell employee seconded to Rashpetco Company and a member of the Rashpetco Leadership Management Team, reporting to the Rashpetco General Manager and Managing Director (MD). The role provides strategic HSE leadership for the COMPANY, ensuring regulatory compliance, strong governance, and sustained improvement in safety, environmental and asset integrity across all activities.</p><br><p>Jointly with the HSE General Manager (national counterpart) provides advice and expert support to the Rashpetco MDs and to the Company Leadership team in driving improvements in HSE performance. </p><br><p>The job holder will have functional link with Shell Egypt Assets HSE Manager to support alignment in key areas with the Shell Safety, Environment, Asset Management Standards, providing input into the risk analysis and management process for Shell Egypt N.V. </p><br><p><b>Job Description:</b></p><br><ul><li>Accountable to the Rashpetco Managing Director for executing his HSE duties as defined in the HSE Management System Documentation, in a professional and timely manner.</li><li>Accountable for delivery of the requirements under the relevant areas of Shell Safety, Environment, Asset Management Standards and associated mandatory standards applicable to Non-Operated Venture (NOV) operations.</li><li>Provides strategic advice & direction for managing HSE in Operations, Drilling and Project activities and their associated contractors.</li><li>Develop and lead a journey of safety culture change from reactive to proactive through persistent observation, intervention, and constructive feedback. ·</li><li>Oversee the development and implementation of the company annual and 3-year HSE plans.</li><li>Influence the company to adopt key Shell HSE improvement tools, initiatives and assurance processes.</li><li>Ensure that the company is compliant in the matter of process safety including safety cases and asset integrity, in regular auditing supported by coaching to enhance understanding of the related risks, hazards and mitigation measures.</li><li>Agree the company HSE KPI’s and monitor performance.</li><li>Oversee the company Crisis Management and Incident Investigation systems and processes.</li><li>Actively participate in Senior Management Meetings, monthly HSE committee meetings and technical committee meetings e.g. partners’ HSE meetings and EGAS monthly HSE meetings.</li><li>Oversee the monitoring of environmental performance across the company.</li><li>Manage HSE assurance activities to ensure that HSE issues are being adequately identified and managed. Monitor action plan progress and provide assurance to the Managing Director.</li></ul><p><b>Knowledge, Competencies and Skills</b></p><br><ul><li>University level degree in engineering or another relevant field.</li><li>Minimum 20+ years’ experience in Oil & Gas industry in Technical Safety/HSE.</li><li>Demonstrated professional competence in personal, operational, and process safety, as well as environmental management in the context of GHG/energy management and effluent/waste.</li><li>Firsthand exposure to venture and joint venture management, aware of business governance, risk management, performance improvement management, financial/contracts, and procurement governance controls.</li><li>Knowledge of HSSE industry codes and their application and interpretation in projects</li><li>Skill level for Technical Safety tools including HSE Cases, Bowties, HAZID, HAZOP, Layout Reviews and Optimization etc.</li><li>Hands-on experience of project work including design, engineering, contractor selection and management, construction, commissioning, workplace safety and emergency response.</li><li>Good working knowledge of Environmental Management including 14001 systems, EIAs, air and water quality requirements, waste management, greenhouse gas reduction, sustainable development and biodiversity.</li><li>Good working knowledge of Occupational Health Management, including Health risk assessments, health compliance monitoring, COSHH/MSDS, pandemic planning, medical emergency response, noise/health impact monitoring, drinking water analyses, food hygiene inspections and medical fitness examinations.</li><li>Hands-on experience of HSE auditing (Team Leader role), previous formal training desirable.</li><li>Excellent communication, influencing, stakeholder’s management and interpersonal skills to face changes and conflicts.</li><li>Able to persuade and influence range of partners and stakeholders.</li><li>Target-orientated and self-motivated, able to work under minimum supervision</li><li>Able to produce concise, well-structured reports and management system documents in English.</li><li>For offshore and remote location visits the job holder should be medically fit, and able to undertake offshore survival training.</li></ul><p><b>Organizational Structure (Internal/ External Interaction)</b></p><br><p>Lead a community of national staff between Cairo office and Idku site made up of diverse HSE functions and administrative staff to provide significant input for the development and implementation of cohesive short term and long term HSE strategies.</p><br><p>The job will involve frequent travel between Cairo and the Idku gas hub, offshore facilities and offshore drill rigs, Abu Qir base, waste disposal sites and other project locations and sites/premises.</p><br><p>Internally: the job holder interfaces with colleagues within the HSE Department and Operations, Drilling and Project personnel from General Managers down. </p><br><p>Meanwhile, will also be required to establish good working relationships with colleagues at management levels within Shell Egypt. The job holder will be required to work closely with the Shell Egypt HSE function to ensure alignment between Rashpetco and Shell. </p><br><p>Externally: the job holder interfaces with Egyptian HSE regulators, EGAS personnel and representatives from other oil and gas companies within, and external to Egypt. The job holder will be an advocate to stakeholders of Shell's approach to HSE risk management; will interface with contracting partners and other external stakeholders.</p><br><p>-</p><br><p><br><b>DISCLAIMER:</b></p><br>Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer. </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About Bosta: Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.</p><p>The Role! This is the ideal role for someone with B2B customer success experience, who s looking for their first steps towards account management. You ll collaborate closely with other members of the Commercial team to ensure that our partners are set up to be successful. As a Key Account Manager, you will be one of the pioneering members who are responsible for managing a defined portfolio of major clients and positively contribute to expanding business relations and the retention of existing clients.</p><p>Job Responsibilities</p><ul><li>Be the primary point of contact and build long-term relationships with key clients.</li><li>Help the clients through email, phone, online/virtual presentations, screen-share and in person meetings.</li><li>Develop a trusted advisor relationship with key accounts, client stakeholders.</li><li>Ensure the timely and successful delivery of our solutions according to clients needs and objectives.</li><li>Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.</li><li>Forecast and track key account metrics/goals.</li><li>Enhance department and organization s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.</li><li>Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.</li><li>Monitor and analyze customer s usage of our service.</li><li>Liaise between the customer and internal teams.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>4+ years of experience in a similar role in the shipping/logistics field is a preferable. Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level. Proven ability to manage multiple tasks at a time while paying strict attention to detail Excellent listening, negotiation, and presentation skills Excellent verbal and written communications skills Self-motivated and able to thrive in a results-driven environment Natural relationship builder with integrity, reliability, and maturity Ability to prioritize among competing tasks. Critical thinking and problem-solving skills. Excellent time management skills. Keen attention to detail and adherence to deadlines. Experience with CRM system is a plus. Able to work in a start-up field.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manages one or several larger accounts or acts as the account lead for a substantial part of a top account. Understands the customer s IT and business objectives, priorities, requirements and challenges, and adds value by implementing HPE s strategy. Drives business performance for all HPE BUs and manages the portfolio mix to optimize profitability of the account. Accountable for pipeline building; accountable for and supportive in deal closing and orchestrating the deal team. Builds and develops relevant customer relationship networks with key influencers and decision makers in IT and business. Develops and engages with the extended partner ecosystem to maximize HPE s presence in the account. Constantly develops information technology industry knowledge to position HPE s portfolio in the account. Orchestrates, engages, guides and provides feedback to the extended account team members. Acts as customer s advocate inside HPE. Plans for accounts to deliver results through the financial year and beyond.</p><p>Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees.</p><p>Articulates a two-way connection between the customer's core KPIs, business priorities and initiatives, and the plan to support the customer with IT solutions. Influences the decision-making of customer executives through describing the value of HPE's solutions and their relevance to the customer's priorities. Positions HPE strategy and solutions in such a way that the customer sees that HPE is critically important to their business. When appropriate, understands the innovation agenda and digital journey of the customer, and provides input into them. Builds a business value framework for the customer. Builds and executes a plan to drive growth and profitability across HPE's portfolio, in a structured and recurring way. Drives growth in HPE's strategic value portfolio through positioning these solutions with the customer. Formulates and presents technology choices for the customer that will expand HPE's presence and margin in the account. Leverages HPE programs and tools (e.g. Executive Sponsors, BU deal support, and supply chain programs) to improve business performance. Contributes to internal reviews connected to deals and sales planning. Engages with the customer to identify opportunities. Translates customers' business challenges and goals into IT opportunities. Ensures a strong and rightsized pipeline funnel from the account team. Leads pipeline building activities for the account, involving account team members as appropriate. Identifies and develops opportunities for short and mid-term success. Proactively leads early engagements. Accountable for deal closure. Ensures ownership throughout the team for the deals in the pipeline. Drives deals to closure through a multi-disciplinary team, including partners. Develops and maintains a professional relationship network within the customer to maximize efficiency and effectiveness for HPE. Understands and leverages the underlying principles for the customer organization's functioning. Builds influential relationships with executives. Defines an effective engagement model with the customer's key influencers and decision makers. Develops and maintains a view of the partner landscape in the account. Develops partner relationships. Runs an active governance process for the partner network for the account. Works with the Partner Business Manager to assess and update the partner strategy for the account. Develops and updates expertise in IT technology. Engages as appropriate with the customer's CTO/CIO. Articulates relevant modern trends in IT and presents them to executives within the customer when appropriate. Describes HPE's portfolio and references its use in other customers. Builds, develops and leads the extended account team. Runs a governance with the extended team and empowers account team to engage on different levels within the account. Establishes a recurring process to provide feedback to the account team members and the relevant managers. Provides feedback into other HPE organizations and coordinates with other customer facing HPE organizations to improve the customer experience. Utilizes HPE tools and processes for customer advocacy. Leverages the existing tools, processes and resources to assure customer satisfaction and loyalty. Develops and executes a comprehensive account business plan for defined accounts. Manages the collective effort to build and maintain both strategic and tactical elements of the plan. Shares and aligns the plan with relevant stakeholders of the account.</p><p>University or Bachelor s Degree preferred, or equivalent experience. Engineering or technology education, advanced degree or MBA desired. Typically 6-10+ years account management experience. Experience in IT industry preferred. Experience working within an IT department and/or working within customers is a plus. Experience in vertical industry preferred. Experience in different sales roles is a plus.</p><p>Drives Results : Shows strong will to win, is persistent in face of obstacles and has a clear results orientation. Strategic Planning : Able to skillfully articulate a vision for the future and a path to achieve it in an account business plan, aligned with the HPE strategy, direct leadership, and the HPE business units. Sales Execution : Able to efficiently deliver on short term sales engagements and objectives. Continuous Learning : Continuously and actively pursues own learning. IT Industry Acumen : Builds and maintains thorough knowledge of cutting edge IT industry developments and technology trends with potential impacts to our customers. HPE Portfolio Knowledge : Builds and continually updates a thorough understanding of HPE products, solutions, and service offerings - their value propositions, competitive differentiators, and benefits to our customers and our customers' customers. Team Leadership : Skilled at leading teams (including dispersed and indirect team members) successfully through sales engagements in a complex matrix organization. Network/Relationship Building : Skilled at creating strong professional relationships; understands and leverages the value of networks and collaboration. Two-way communication</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>University or Bachelor s Degree preferred, or equivalent experience. Engineering or technology education, advanced degree or MBA desired. Typically 6-10+ years account management experience. Experience in IT industry preferred. Experience working within an IT department and/or working within customers is a plus. Experience in vertical industry preferred. Experience in different sales roles is a plus.</p><p>Drives Results : Shows strong will to win, is persistent in face of obstacles and has a clear results orientation. Strategic Planning : Able to skillfully articulate a vision for the future and a path to achieve it in an account business plan, aligned with the HPE strategy, direct leadership, and the HPE business units. Sales Execution : Able to efficiently deliver on short term sales engagements and objectives. Continuous Learning : Continuously and actively pursues own learning. IT Industry Acumen : Builds and maintains thorough knowledge of cutting edge IT industry developments and technology trends with potential impacts to our customers. HPE Portfolio Knowledge : Builds and continually updates a thorough understanding of HPE products, solutions, and service offerings - their value propositions, competitive differentiators, and benefits to our customers and our customers' customers. Team Leadership : Skilled at leading teams (including dispersed and indirect team members) successfully through sales engagements in a complex matrix organization. Network/Relationship Building : Skilled at creating strong professional relationships; understands and leverages the value of networks and collaboration. Two-way communication : Able to listen actively to understand the perspectives of others, and to articulate value propositions, plans, and proposals in language relevant to the customer, partner or internal stakeholder. Influencing and Negotiating : Understands and proficiently leverages influencing and negotiation techniques. Business Acumen : Understands how different parts of a business interoperate to produce business outcomes and how actions impact company results. Has a thorough understanding of general business concepts and the economy. Able to understand financial reports and make relevant conclusions for planning. Similar principles apply to public sector organizations. Operational Excellence : Able to show predictability and operational excellence both internally and externally. Integrity : Acts with integrity throughout complex situations even if under pressure. Vertical/Industry Knowledge Preferred : Understands the customer's industry landscape, enterprise architecture, and partner and influencer ecosystem, and is able to use this knowledge to build and advise the customer on its digital journey plan. Consulting : Can synthesize a number of skills and relevant knowledge to guide the customer through a process of achieving business outcomes leveraging HPE's portfolio.</p><p></p></section>
ABOUT EYEWA & THE OPPORTUNITYEyewa is the largest and fastest-growing omnichannel eyewear retailer in the Middle East. Since 2017 we've grown from an online store into a regional powerhouse of 150+ owned-and-operated stores across the GCC, backed by a $100M Series C led by General Atlantic and a business that is both profitable and growing at over 50% year-on-year. Our mission is simple and ambitious: make high-quality eyewear accessible to everyone, everywhere.<br>Egypt is our next frontier — and one of our most exciting. We are building the market from the ground up, and our stores are where the brand comes to life. Every campaign, every product, every promise we make lands in one place: the store floor. The teams you build and the standards you set are what customers will actually experience of Eyewa in Egypt.<br>This is a rare chance to build a retail network from the very first store — to hire and shape the teams, write the playbook, set the culture, and grow it store by store into something that outperforms. We're looking for a leader who wants to be a major contributor to a real success story, not a bystander to one.<br>THE ROLEAs Head of Marketing, you own the Eyewa brand in Egypt and the demand that drives the business. Eyewear is fashion and you'll make Eyewa a brand young Egyptians want to be seen in. You'll launch us into the market, build a culturally-fluent brand from zero building on the success achieved in the GCC, run collaborations, agencies and influencers that get us talked about, and influence a performance engine that acquires customers profitably across e-commerce and stores.<br>KEY RESPONSIBILITIESBrand, Fashion & Market Launch Own the Egypt marketing strategy and annual plan across brand, performance, and retention. Launch the Eyewa brand in Egypt — building awareness, desirability, and consideration from a standing start. Position Eyewa as a fashion brand, not just an optical one — building style credibility with Gen Z and Millennial consumers. Localize the brand for the Egyptian consumer while protecting regional brand consistency with HQ. Lead go-to-market for every new store opening, product launch, and campaign. Trends, Collaborations & Partnerships Stay ahead of fashion, culture, and marketing trends in Egypt and globally — spotting what's next and moving on it before competitors do. Build and land brand collaborations and partnerships that put Eyewa in the right cultural conversations. Own the influencer and creator strategy end-to-end — identifying the right voices, building real relationships, and turning them into measurable growth. Select and manage creative, media, and PR agencies — holding them to a high bar on quality, pace, and results. Growth & Performance Marketing Influence customer acquisition profitably in collaboration with Dubai Office— own CAC, ROAS, channel mix, and marketing ROI across paid, organic, and social. Build marketing plans that genuinely resonate with Gen Z and Millennial audiences across the channels they actually live on. Own the marketing contribution to e-commerce revenue and in-store footfall. Test, measure, and scale what works; kill what doesn't — running marketing as a growth engine, not a cost center. Content & Social Lead the content team to produce scroll-stopping, on-trend creative for social, e-commerce, and in-store. Build Eyewa's social presence and community in Egypt, with a voice that resonates locally and culturally. Customer Experience Oversee the Cx team — ensuring fast, high-quality service across channels, from pre-purchase questions to post-purchase support. Turn customer feedback and service data into better conversion, retention, and loyalty. Budget & Reporting Own the marketing budget with full accountability for spend efficiency and results. Report clearly on funnel, channel, and campaign performance to the MD and regional HQ.<br>WHO YOU ARE7+ years in marketing — fashion, beauty, lifestyle, retail, FMCG, Technology, Consulting or e-commerce. A background in the fashion industry is a strong advantage. Genuinely passionate about fashion and style — you follow it, you feel it, and you know what makes a brand cool rather than just visible. A trend-spotter with real cultural instincts — you see what's coming in fashion, social, and culture, and you know how to move on it fast. Proven at building marketing that lands with Gen Z and Millennial audiences — you understand how they discover, decide, and buy. Experienced in brand collaborations and partnerships, and confident managing influencers, creators, and agencies to a high standard. Equally strong on brand and performance: you can craft a story that lands and defend a CAC number in the same meeting. A builder, not a caretaker — energized by launching something new rather than optimizing what already exists. Data-driven and commercially sharp; fluent in marketing analytics, funnel metrics, and budget ownership. Ambitious, fast-moving, and hungry for ownership. Fluent Arabic and English.<br>WHY THIS ROLELaunch a beloved regional brand into a brand-new market — and define what it becomes here. Build a fashion brand from zero: the collaborations, the creators, the campaigns, the culture — all yours to shape. Real budget, real backing, and the autonomy to build the playbook rather than inherit one. Direct line to the MDThe backing of a profitable, fast-growing, well-capitalized regional leader — startup pace without startup fragility.
We are seeking a highly skilled and commercially astute Compliance Manager to lead our internal audit and compliance function. This is a strategic role that goes beyond traditional compliance, requiring a candidate with a robust financial management background ideally at the Finance Manager or CFO level within the real estate or contracting industry. The successful candidate will be responsible for designing and directing the internal audit and control framework while overseeing all ancillary compliance matters.<br>Key Responsibilities:1. Internal Audit & Financial Controls Develop and Implement Audit Plan: Design and execute a comprehensive, risk-based annual internal audit plan covering financial, operational, and administrative areas. Financial Oversight: Leverage deep financial expertise to audit complex financial statements, project costing, budgeting, forecasting, and cash flow management. This requires understanding the financial intricacies of large-scale construction and real estate projects. Internal Controls Framework: Establish, maintain, and continuously improve the internal control environment to mitigate business risks, prevent fraud, and ensure the accuracy of financial reporting. Contract Compliance & Risk: Review contractor claims, variation orders, and contractual obligations to ensure financial and operational compliance with project plans and standard forms of contracts (e.g., FIDIC). Process Improvement: Collaborate with department heads to recommend and implement corrective actions and systems improvements based on audit findings. External Audit Liaison: Maintain a strong working relationship with external auditors, ensuring they have all required information and that audit recommendations are addressed.<br>2. Compliance & Regulatory Oversight Regulatory Adherence: Monitor and ensure the company's compliance with all relevant local and international regulations, particularly those issued by the Egyptian Financial Regulatory Authority (FRA) and other governmental bodies for non-banking financial activities. AML/KYC Compliance: Develop, implement, and monitor Anti-Money Laundering (AML) and Know Your Customer (KYC) policies and procedures, ensuring adherence to regulatory requirements and reporting any suspicious transactions. Policy Management: Develop, review, and update compliance policies and procedures to reflect changes in laws, regulations, and business operations. Regulatory Reporting: Ensure timely and accurate filing of all required regulatory reports. Stakeholder Coordination: Act as the primary liaison with regulators, custodians, and external auditors on all compliance-related inquiries.<br>3. Leadership & Reporting Board Reporting: Present comprehensive audit and compliance reports to the Board of Directors and relevant committees, clearly identifying areas of risk and required actions. Team Leadership: Direct and mentor the internal audit and compliance staff to ensure they are motivated, trained, and perform to required standards. Training: Design and deliver compliance and financial control training programs for employees to foster a culture of ethics and accountability.<br>Qualifications & Requirements:Bachelor's degree in Accounting, Finance, or a related field. A Master's degree (MBA or MSc in Finance) is highly preferred . A relevant professional certification is required, such as CIA (Certified Internal Auditor), CPA (Certified Public Accountant), or CMA (Certified Management Accountant). A minimum of 10-15 years of progressive experience in finance, audit, or compliance, with at least 3-5 years in a managerial role. Mandatory experience in the Real Estate and/or Contracting industry in Egypt. A proven track record of managing finance/audit for large-scale construction projects is essential. In-depth knowledge of IFRS, Egyptian tax laws (Income Tax, VAT, WHT, Payroll), and corporate governance principles. Strong understanding of the Egyptian regulatory landscape, particularly FRA regulations, AML/CFT laws, and CBE requirements. Proficiency with ERP systems (e.g., Odoo ERP) and advanced MS Excel skills are required.<br>This role requires fluency in English, as you will be working internationally with our group. If you are not fluent, please do not apply.
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<br><p>Job Title:</p><br><br>Work Permit Manager<br><p>Job Description</p><br><br>Handling inhouse work permit function<span>ob Description</span><span>Work Permit & Immigration Manager</span><p><span><b>Job Title:</b> Work Permit & Immigration Manager<br><b>Department:</b> Payroll<br><b>Reports To:</b> Associate Director, Payroll<br><b>Location:</b> Egypt</span></p><br><br><span>Job Summary</span><p><span>The Work Permit & Immigration Manager is responsible for managing the end-to-end work permit, residency, visa, and immigration processes for expatriate employees working in Egypt. The role ensures full compliance with Egyptian labor, immigration, and governmental regulations while facilitating the efficient onboarding, renewal, transfer, assignment, and separation of expatriate employees.</span></p><br><br><p><span>The position serves as the organization's subject matter expert (SME) on immigration and expatriate compliance, partnering closely with Payroll, People Solutions, Legal, Finance, Government Relations, and external authorities to ensure operational excellence, regulatory compliance, and a seamless employee experience.</span></p><br><br><p><span>The role is also responsible for managing workforce localization compliance, work permit quotas, government inspections, immigration audits, and expatriate reporting while driving process improvements and automation initiatives.</span></p><br><br><span>Key Responsibilities</span><span>Work Permit & Immigration Management</span><ul><li><span>Manage the end-to-end lifecycle of work permits and residency permits for expatriate employees.</span></li><li><span>Ensure timely processing of: </span><ul><li><span>New work permits</span></li><li><span>Renewals</span></li><li><span>Transfers</span></li><li><span>Amendments</span></li><li><span>Cancellations</span></li><li><span>Exit procedures</span></li></ul></li><li><span>Oversee visa applications and residency documentation requirements.</span></li><li><span>Ensure all expatriate employees maintain valid legal authorization to work and reside in Egypt.</span></li><li><span>Maintain accurate immigration records and employee files.</span></li></ul><span>Compliance & Regulatory Management</span><ul><li><span>Ensure compliance with all applicable: </span><ul><li><span>Egyptian Labor Laws</span></li><li><span>Immigration Laws</span></li><li><span>Ministry of Manpower regulations</span></li><li><span>General Authority requirements</span></li><li><span>Residency and visa regulations</span></li></ul></li><li><span>Monitor legislative and regulatory changes impacting expatriate employment.</span></li><li><span>Assess compliance risks and recommend mitigation strategies.</span></li><li><span>Develop and maintain internal immigration policies and procedures.</span></li><li><span>Ensure adherence to government requirements related to employment of foreign nationals.</span></li></ul><span>Expatriate Workforce Planning & Localization</span><ul><li><span>Manage expatriate employment quotas and workforce localization requirements.</span></li><li><span>Monitor foreign national headcount against statutory limitations.</span></li><li><span>Advise business leaders on expatriate workforce planning and compliance requirements.</span></li><li><span>Support strategic workforce decisions involving expatriate talent.</span></li><li><span>Partner with recruitment and HR teams to ensure compliance before hiring foreign employees.</span></li></ul><span>Government Relations & External Stakeholder Management</span><ul><li><span>Serve as the primary liaison with: </span><ul><li><span>Ministry of Manpower</span></li><li><span>Immigration Authorities</span></li><li><span>Passport and Residency Departments</span></li><li><span>Relevant Government Agencies</span></li></ul></li><li><span>Build and maintain effective working relationships with governmental stakeholders.</span></li><li><span>Manage relationships with external legal advisors and immigration consultants.</span></li><li><span>Coordinate and facilitate submission of all required documentation to governmental entities.</span></li></ul><span>Expatriate Onboarding & Offboarding</span><span>Onboarding</span><ul><li><span>Support expatriate employees and business leaders throughout the work authorization process.</span></li><li><span>Coordinate immigration requirements prior to employee commencement.</span></li><li><span>Ensure all approvals and permits are obtained before employment begins.</span></li><li><span>Provide guidance on relocation and residency requirements.</span></li></ul><span>Offboarding</span><ul><li><span>Manage permit cancellations and residency closures.</span></li><li><span>Ensure compliance with governmental requirements upon expatriate separation.</span></li><li><span>Coordinate final immigration clearances and documentation.</span></li></ul><span>Audit, Inspection & Risk Management</span><ul><li><span>Lead all work permit and immigration audits, inspections, and governmental reviews.</span></li><li><span>Prepare required compliance documentation.</span></li><li><span>Respond to government inquiries and inspection findings.</span></li><li><span>Maintain audit-ready records and documentation.</span></li><li><span>Implement corrective actions resulting from inspections and compliance reviews.</span></li></ul><span>Reporting & Compliance Monitoring</span><ul><li><span>Develop and maintain expatriate compliance dashboards.</span></li><li><span>Track: </span><ul><li><span>Work permit expirations</span></li><li><span>Residency renewals</span></li><li><span>Visa validity</span></li><li><span>Compliance status</span></li><li><span>Quota utilization</span></li><li><span>Government filing deadlines</span></li></ul></li><li><span>Produce periodic reports for leadership.</span></li><li><span>Escalate compliance risks and renewal exceptions.</span></li><li><span>Monitor KPIs and service-level commitments.</span></li></ul><span>Process Improvement & Digital Transformation</span><ul><li><span>Identify opportunities to streamline and automate immigration processes.</span></li><li><span>Implement tracking mechanisms and workflow improvements.</span></li><li><span>Develop standard operating procedures and governance controls.</span></li><li><span>Enhance reporting capabilities and compliance monitoring tools.</span></li><li><span>Support payroll and HR transformation initiatives impacting expatriate administration.</span></li></ul><span>Stakeholder Management & Advisory</span><ul><li><span>Provide expert guidance on immigration implications of: </span><ul><li><span>New hires</span></li><li><span>Internal transfers</span></li><li><span>Promotions</span></li><li><span>Compensation changes</span></li><li><span>International assignments</span></li><li><span>Business restructuring</span></li></ul></li><li><span>Partner with: </span><ul><li><span>Payroll</span></li><li><span>People Solutions</span></li><li><span>Talent Acquisition</span></li><li><span>Legal</span></li><li><span>Finance</span></li><li><span>External Authorities</span></li></ul></li><li><span>Act as the organization's subject matter expert on employment eligibility and expatriate compliance.</span></li></ul><span>Qualifications</span><span>Education</span><p><span><b>Required</b></span></p><br><br><ul><li><span>Bachelor's Degree in Business Administration, Human Resources, Public Administration, Law, Political Science, International Relations, or related field.</span></li></ul><p><span><b>optional</b></span></p><br><br><ul><li><span>Master's Degree or Postgraduate Diploma in Human Resources, Business Administration, Labor Law, International Mobility, or related discipline.</span></li></ul><span>Experience</span><span>Required</span><ul><li><span>8–10+ years of experience in: </span><ul><li><span>Work Permit Administration</span></li><li><span>Immigration Management</span></li><li><span>Government Relations</span></li><li><span>HR Operations</span></li><li><span>Compliance Management</span></li></ul></li><li><span>Minimum 3 years in a leadership or managerial role.</span></li><li><span>Extensive experience dealing with Egyptian governmental authorities and immigration agencies.</span></li><li><span>Proven experience managing expatriate populations in a multinational organization.</span></li><li><span>Experience conducting audits, inspections, and compliance reviews.</span></li><li><span>Strong knowledge of foreign labor regulations and permit requirements in Egypt.</span></li></ul><span>Preferred</span><ul><li><span>Experience in BPO, Shared Services, Technology, or multinational environments.</span></li><li><span>Experience supporting high-volume expatriate populations.</span></li><li><span>Experience with global mobility programs and international assignments.</span></li><li><span>Experience implementing HRIS and compliance tracking systems.</span></li></ul><span>Technical Knowledge</span><span>Advanced Knowledge Of</span><ul><li><span>Egyptian Labor Law</span></li><li><span>Egyptian Immigration Regulations</span></li><li><span>Work Permit Requirements</span></li><li><span>Residency Permit Processes</span></li><li><span>Ministry of Manpower Regulations</span></li><li><span>Expatriate Employment Requirements</span></li><li><span>Government Inspection Procedures</span></li><li><span>Workforce Localization Requirements</span></li><li><span>Visa Administration Processes</span></li><li><span>Foreign Employee Compliance Requirements</span></li></ul><span>Working Knowledge Of</span><ul><li><span>Payroll operations</span></li><li><span>Tax implications affecting expatriates</span></li><li><span>HR lifecycle processes</span></li><li><span>Compensation and benefits administration</span></li><li><span>Employment contracts and labor compliance</span></li></ul><span>Core Competencies</span><span>Leadership Competencies</span><ul><li><span>Strategic Thinking</span></li><li><span>Decision Making</span></li><li><span>Stakeholder Influence</span></li><li><span>Team Leadership</span></li><li><span>Accountability</span></li><li><span>Change Management</span></li><li><span>Results Orientation</span></li></ul><span>Functional Competencies</span><ul><li><span>Immigration Expertise</span></li><li><span>Government Relations</span></li><li><span>Regulatory Compliance</span></li><li><span>Risk Management</span></li><li><span>Policy Interpretation</span></li><li><span>Workforce Planning</span></li><li><span>Audit Management</span></li><li><span>Vendor Management</span></li><li><span>Process Governance</span></li></ul><span>Behavioral Competencies</span><ul><li><span>Integrity and Confidentiality</span></li><li><span>Attention to Detail</span></li><li><span>Problem Solving</span></li><li><span>Customer Focus</span></li><li><span>Relationship Building</span></li><li><span>Adaptability</span></li><li><span>Resilience</span></li><li><span>Professional Judgment</span></li></ul><span>Technical Skills</span><ul><li><span>Advanced Microsoft Excel</span></li><li><span>Workday HRIS (preferred)</span></li><li><span>Immigration Case Management Systems</span></li><li><span>Reporting & Analytics</span></li><li><span>Compliance Tracking Tools</span></li><li><span>Process Documentation</span></li><li><span>Project Management</span></li><li><span>Power BI (preferred)</span></li><li><span>Microsoft PowerPoint</span></li><li><span>Government Portal Administration</span></li></ul><span>Key Performance Indicators (KPIs)</span><ul><li><span>100% timely renewal of work permits and residency permits.</span></li><li><span>Zero fines or penalties resulting from non-compliance.</span></li><li><span>Government filing accuracy rate.</span></li><li><span>Expatriate onboarding cycle time.</span></li><li><span>Immigration case resolution turnaround time.</span></li><li><span>Compliance audit success rate.</span></li><li><span>Accuracy of compliance dashboard and reporting.</span></li><li><span>Permit renewal SLA achievement.</span></li><li><span>Workforce localization compliance achievement.</span></li><li><span>Stakeholder satisfaction scores.</span></li></ul><span>Concentrix Leadership Expectations</span><ul><li><span>Demonstrate Concentrix values through compliance, accountability, and customer focus.</span></li><li><span>Drive excellence in expatriate employee experience and regulatory compliance.</span></li><li><span>Foster strong partnerships with governmental authorities and business leaders.</span></li><li><span>Lead continuous improvement and automation initiatives.</span></li><li><span>Promote a culture of operational excellence, governance, and proactive risk management.</span></li><li><span>Ensure the organization remains fully compliant while enabling business growth through efficient management of expatriate talent.</span></li></ul><br><p>Location:</p><br><br>EGY Cairo - Building F16<br><p>Language Requirements:</p><br><br>English (Required)<br><p>Time Type:</p><br><br>Full time<br> </div>
<h2 class="h5">Job description</h2>
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The Product Manager will join our <b>MEA & India Nalco Water Product Line Management Team </b>to help our customers meet their goals, drive value delivery to differentiate Ecolab from our competition, and impact the achievement of our ambitious growth targets<b>. </b>The product manager will be responsible for the continuous development of several product linesto enable our customers to meet their operational & sustainability goals and achieve profitable growth for Ecolab.<br><br><b>What will you do?</b><br><ul><li>Partner with one or more Nalco Water divisions to drive growth by collaborating on the Innovation projects and strategic growth bets.</li><li>Based on an understanding of our customer needs, continuously develop & optimize a portfolio of water treatment products to enable sustainable and profitable growth aligned with divisional priorities/goals and an understanding of our customers’ needs.</li><li>Own a healthy offering with differentiated, cost competitive and regulatory compliant products to create customer value</li><li>Collaborate with global & regional RD&E and divisional marketing teams to develop and commercialize new offerings and to lead cross divisional innovation projects in the IMEA region to meet our financial targets.</li><li>Drive the improvement of the portfolio competitiveness through cost savings/avoidance projects with cross functional teams.</li><li>Support the sales teams with marketing materials such as a product compendium, product selection guides and corresponding training.</li><li>Own competitive intelligence and market analysis to identify market trends to meet unmet customer needs and to propose M&As</li><li>Stay current on market standards, trends and practices and understand impact on Ecolab product line and business.</li></ul><br><b>What’s in it for you: </b><br><ul><li>Be part of a team managing a portfolio of 500+ products that generate $300M+ of sales across 5 divisions (Light, Heavy, Paper, Mining & Downstream) in a dynamic & high growth region</li><li>The opportunity to take on some of the world’s most meaningful challenges, helping customers with their water, food safety, health and climate goals.</li><li>The ability to make an impact and shape your career with a company that is passionate about growth.</li><li>The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.</li><li>A flexible and autonomous work atmosphere.</li><li>An international company culture where safety is key and offers various possibilities for personal development and career growth.</li></ul><br><b>Minimum Qualifications:</b><br><ul><li>Education: Chemist, chemical engineer, or related engineering or science educations with a bachelor or master</li><li>8 years + experience in the water treatment industry.</li><li>Business-to-business marketing experience.</li><li>Ability to relate to influential people and complex organizational structures; strong interpersonal and relationship building skills.</li><li>Project Management skills.</li></ul><br><b>Preferred Qualifications:</b><br><ul><li>MBA, preferably in Marketing</li></ul><br><p><b>Our Commitment to a Culture of Inclusion & Belonging</b><br>Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Property Operations and Guest Relations Needs<br>• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.<br>• Communicates any variations to the established norms to the appropriate department in a timely manner.<br>• Sends copy of MOD report to all departments on a daily basis.<br>• Strives to improve service performance.<br>• Ensures compliance with all policies, standards and procedures.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Supporting Profitability Goals<br>• Understands and complies with loss prevention policies and procedures.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Managing the Guest Experience<br>• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.<br>• Empowers employees to provide excellent customer service.<br>• Provides immediate assistance to guests as requested.<br>• Serves as a leader in displaying outstanding hospitality skills.<br>• Sets a positive example for guest relations.<br>• Responds to and handles guest problems and complaints.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Records guest issues in the guest response tracking system.<br>Assisting Human Resources Activities<br>• Participates as needed in the investigation of employee and guest accidents.<br>• Observes service behaviors of employees and providing feedback to individuals.<br>• Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Ensures employees are cross-trained to support successfully daily operations.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.<br>• Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
About Founders Arm Founders Arm places top MENA talent with founder-led businesses across the US and UK. We're growing fast and looking for our first dedicated sales hire to own how we bring in new clients.<br><br>Role Summary You'll build Founders Arm's outbound engine from the ground up and own top-of-funnel client acquisition. That means finding the right founder-led accounts, running multichannel outreach, and getting qualified conversations into the pipeline — everything funnels to leadership for discovery and close. Inbound from content still exists; you own outbound prospecting. This is not an ops, dashboard, or internal-tools seat — you already know how to sell; we unlock ICP, offer, and product. Salary: $2,000 - $4,000 USD/month Location: Remote Type: Full-time<br>Key Responsibilities• Prospect and qualify founder-led businesses in the US and UK (Series A+ / revenue-backed preferred; roles like CS, ops, marketing, AR/AP)• Build and run multichannel outbound across email, Linked In, and cold calls• Set up and maintain the outbound stack (Clay, Apollo, Instantly or similar), including list building, enrichment, and automations — without waiting to be trained on basics• Write, test, and iterate messaging and sequences from reply and booking data• Book qualified conversations and hand them cleanly to leadership; track pipeline and report weekly on what's working• Full-time, with overlap on America/Los_Angeles business hours for syncs with leadership<br>Candidate Profile• 2+ years in outbound sales, SDR/AE, or GTM selling to US/UK clients — preferably agency, staffing, or B2B services• Proven track record of booking meetings and generating pipeline from cold without heavy manager coaching• Hands-on with outbound tooling; Clay (or equivalent workflow automation) required, not a nice-to-have• Excellent written and spoken English• Self-starter who ships lists, sequences, and meetings in the first weeks — not someone who needs a multi-week sales bootcamp• Comfortable owning outcomes: qualified conversations booked and pipeline generated<br>Why This Role• Own and shape the entire outbound function as seat #1• Direct access to leadership, with real influence on growth• Comp: base + uncapped commission on clients you bring in• Fully remote, with required PT-hours overlap
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<p><strong>Beverage operations management:</strong></p>
<ul>
<li>Oversee all aspects of beverage operations, ensuring quality service and consistent product delivery across all food and beverage outlets.</li>
<li>Manage beverage service during peak and off-peak times, ensuring that guest expectations are exceeded at all times.</li>
<li>Ensure the efficient operation of bars, lounges, and other beverage-related services, maintaining high standards of cleanliness, organization, and presentation.</li>
</ul>
<p><strong>Team leadership:</strong></p>
<ul>
<li>Lead, mentor, and train the beverage team, including supervisors, bartenders, baristas, and barbacks, ensuring they meet service standards and operate efficiently.</li>
<li>Foster a positive work environment, promote teamwork, and develop team members through continuous coaching and feedback to enhance performance and career growth.</li>
<li>Conduct performance reviews, provide feedback, identify areas for improvement, and support development plans to enhance team effectiveness and ensure a motivated team culture.</li>
</ul>
<p><strong>Menu development & innovation:</strong></p>
<ul>
<li>Collaborate with the culinary team and F&B operations manager and director of food & beverage to develop and update beverage menus, ensuring creativity and variety while aligning with guest preferences and seasonal trends.</li>
<li>Introduce innovative drink offerings, including signature cocktails, premium beverage selections, and local-inspired drinks, to differentiate the hotel’s beverage offerings.</li>
<li>Regularly evaluate the menu, adjust recipes, and create seasonal or promotional beverage items that enhance guest experience and increase sales.</li>
</ul>
<p><strong>Inventory & stock management:</strong></p>
<ul>
<li>Oversee the beverage inventory, ensuring proper storage, rotation, and control of products.</li>
<li>Manage stock levels to minimize waste and ensure consistent availability of beverages, particularly high-demand items.</li>
<li>Maintain accurate inventory records, conduct regular stock audits, and place timely orders based on usage trends and budget forecasts.</li>
</ul>
<p><strong>Cost control & revenue growth:</strong></p>
<ul>
<li>Develop and implement strategies to control beverage costs while maintaining product quality and guest satisfaction.</li>
<li>Monitor beverage sales and analyze trends to identify opportunities for increasing revenue through upselling, promotions, and efficient operations.</li>
<li>Collaborate with the culinary team and F&B operations manager and director of food & beverage to establish beverage pricing strategies that are competitive and profitable, while ensuring alignment with brand positioning.</li>
</ul>
<p><strong>Guest experience & satisfaction:</strong></p>
<ul>
<li>Ensure that all beverage service meets or exceeds the standards of quality, service, and presentation.</li>
<li>Address guest complaints or concerns promptly and professionally, ensuring swift resolution to maximize guest satisfaction.</li>
<li>Proactively engage with guests, obtaining feedback on beverage offerings and making recommendations to enhance their experience.</li>
</ul>
<p><strong>Health & safety compliance:</strong></p>
<ul>
<li>Ensure that all beverage operations comply with health and safety regulations, including safe alcohol service practices.</li>
<li>Oversee the implementation and adherence to hygiene and safety procedures across all beverage areas.</li>
<li>Conduct regular training with staff on safety practices, including alcohol service laws, fire safety, and safe handling of equipment.</li>
</ul>
<p><strong>Staff scheduling & budgeting:</strong></p>
<ul>
<li>Develop staff schedules for beverage outlets, ensuring adequate coverage during peak hours and minimizing labor costs during slower periods.</li>
<li>Work with senior management to develop and manage the beverage department's budget, ensuring that all costs are in line with financial goals.</li>
<li>Monitor staffing levels and adjust as necessary based on business needs and guest demand.</li>
</ul>
<p><strong>Reporting & documentation:</strong></p>
<ul>
<li>Prepare and submit weekly and monthly reports on beverage sales, inventory levels, team performance, and guest feedback.</li>
<li>Maintain accurate records of all beverage-related transactions, including orders, receipts, and financial documentation.</li>
<li>Provide insights and recommendations to senior management for continuous improvement.</li>
</ul>
<p><strong>Collaboration with other departments:</strong></p>
<ul>
<li>Work closely with the food & beverage team, kitchen staff, housekeeping, and other departments to ensure seamless service and guest satisfaction.</li>
<li>Collaborate with marketing and events teams to develop beverage-related promotions, themed nights, and special events that enhance guest experience and increase sales.</li>
</ul>
<p><strong>Promotions & events:</strong></p>
<ul>
<li>Organize and manage beverage-focused promotions, events, and seasonal offerings to attract guests and drive sales.</li>
<li>Coordinate with the events team to ensure that beverage offerings meet the needs and expectations of large-scale functions, banquets, or special events.</li>
</ul>
<p><strong>Additional responsibilities:</strong></p>
<ul>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Experience/certificates/education</strong></p>
<ul>
<li>Experience: Minimum of 3-5 years in a supervisory or leadership role in beverage management, preferably in a high-end restaurant or a luxury hospitality environment. Experience in managing beverage operations, menu development, cost control, and staff leadership. Strong background in beverage sales, with experience in maximizing revenue and controlling costs.</li>
<li>Education: Bachelor’s degree in hospitality management, business administration, or a related field. Certification in beverage management, mixology, or sommelier training is a plus.</li>
<li>Skills & attributes:
<ul>
<li>Strong leadership and people management skills.</li>
<li>Excellent interpersonal and communication abilities.</li>
<li>Attention to detail and strong organizational skills.</li>
<li>Proven ability to manage multiple priorities and meet deadlines.</li>
<li>Ability to handle confidential and sensitive information.</li>
<li>In-depth knowledge of beverage trends, mixology, and premium beverage offerings.</li>
<li>Ability to create unique and appealing beverage menus tailored to guest preferences.</li>
<li>Strong financial acumen and experience in managing budgets, costs, and profitability.</li>
<li>Proficiency in relevant software and MS Office Suite.</li>
<li>Professional and well-presented at all times.</li>
<li>Customer-centric approach with a passion for hospitality.</li>
<li>Proactive problem-solver with a solutions-oriented mindset.</li>
<li>Ability to work in a fast-paced, dynamic environment.</li>
<li>Must be able to handle multiple tasks and adapt to changing priorities.</li>
</ul>
</li>
<li>Language:
<ul>
<li>Excellent reading, writing, and oral proficiency in English language.</li>
<li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li>
</ul>
</li>
</ul>
<h4>Additional information</h4>
<p><strong>What awaits you...</strong></p>
<ul>
<li>The opportunity to join an international, innovative, and fast-growing group, committed not only to building new hotels but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist , and let your heart guide you in this world where life beats faster.</p><p>Movenpick Resort El Quseir is seeking an experienced and visionary General Manager to lead our luxury resort operations in El Quseir, Egypt. As General Manager, you will be responsible for overseeing all aspects of the resort's operations, ensuring exceptional guest experiences, and driving profitability while maintaining the highest standards of hospitality excellence. This is a strategic leadership position that requires a decisive, motivational leader capable of inspiring a diverse team and delivering outstanding results in a dynamic, fast-paced environment.</p><p>Oversee all resort operations, including front-of-house and back-of-house departments, ensuring seamless coordination and exceptional service delivery</p><p>Develop and implement strategic business plans to achieve revenue targets, optimize profitability, and enhance market positioning</p><p>Lead, mentor, and motivate a diverse team of department heads and staff, fostering a culture of excellence, accountability, and continuous improvement</p><p>Manage the resort's budget, financial performance, and P&L statements, ensuring cost efficiency without compromising service quality</p><p>Maintain and enhance guest satisfaction by establishing high service standards, addressing guest concerns, and implementing feedback mechanisms</p><p>Build and maintain strong relationships with key stakeholders, including corporate clients, travel partners, and local community members</p><p>Ensure compliance with all local regulations, health and safety standards, and company policies</p><p>Identify market opportunities and develop strategies to increase occupancy rates and revenue streams</p><p>Oversee marketing initiatives and brand positioning to maintain the resort's competitive advantage in the luxury hospitality market</p><p>Conduct regular performance reviews and implement training programs to develop staff capabilities and career progression</p><p>Manage crisis situations and implement effective problem-solving strategies to minimize operational disruptions</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Fluency in German (written and spoken) - CRITICAL REQUIREMENT with demonstrated ability to communicate effectively in professional and guest-facing situations</p><p>Proficiency in English language (both written and spoken) - essential requirement</p><p>Minimum 5 years of progressive management experience in luxury hotel or resort operations</p><p>Proven track record of successfully managing P&L, budgets, and financial performance in a hospitality setting</p><p>Strong leadership and team management skills with the ability to motivate and develop staff at all levels</p><p>Excellent communication and interpersonal skills with the ability to engage effectively with guests, staff, and stakeholders</p><p>Strategic thinking and business acumen with demonstrated ability to drive revenue growth and operational efficiency</p><p>In-depth knowledge of hospitality industry standards, best practices, and operational procedures</p><p>Strong problem-solving abilities and crisis management experience</p><p>Customer-focused mindset with a commitment to delivering exceptional guest experiences</p><p>Proficiency in hospitality management systems and Microsoft Office applications</p><p>Flexibility and adaptability to work in a multicultural environment with international clientele</p><p>Understanding of German business culture and communication styles in hospitality management</p><p><strong>Preferred:</strong> Experience in luxury resort management within the Middle East or North Africa region</p><p><strong>Preferred:</strong> Familiarity with the Egyptian hospitality market and local business practices</p><p><strong>Preferred:</strong> Experience managing German-speaking guest demographics or German tour operators</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Description Summary</b></p><br><br>Head of Medical Affairs<br>Location : Cairo<br>#LI-Hybrid<br>We are looking for an experienced Head of Medical Affairs to lead the development and execution of high-impact medical strategies across key disease areas and brands. In this role, you will shape medical affairs plans, drive evidence generation, support launch readiness, and partner with internal and external stakeholders to improve patient outcomes and deliver meaningful value to healthcare systems.<br>This is an opportunity to lead medical strategy for impactful therapies, collaborate with talented teams across markets, and help bring innovative medicines to patients who need them.<br><p><b>Job Description</b></p><br><br><p><b>Major accountabilities: </b></p><br><br><ul><li>Develop and execute high-quality medical strategies for assigned disease areas and brands across their lifecycle.</li><li>Design and implement innovative medical affairs plans that address medical needs, including real-world evidence generation, health economics and outcomes research, digital solutions, medical education, and scientific communications.</li><li>Serve as a trusted disease area medical expert for cross-functional internal teams and external stakeholders, including healthcare professionals and patient advocacy groups.</li><li>Partner with Medical Leads to shape medical affairs strategies, publication plans, educational initiatives, and external scientific engagement activities.</li><li>Build medical capabilities by developing disease area and product-specific training content for field medical teams.</li><li>Provide medical and scientific input into key brand and program documents, including integrated disease area plans, medical information materials, and safety-related documents.</li></ul><br><p><b>Requirements</b></p><br><br><ul><li>MD, PhD, MBBS, or equivalent advanced scientific or medical qualification preferred.</li><li>10+ years of relevant experience in the healthcare or life sciences industry, working with high-performing regional and local medical teams.</li><li>Proven track record of delivering successful medical strategies and supporting innovative medicine launches.</li><li>Strong ability to analyze clinical trial data and translate scientific insights into clear, credible business and medical discussions.</li><li>Deep understanding of clinical practice, evolving treatment landscapes, external industry bodies, and key healthcare system stakeholders.</li><li>Demonstrated people leadership skills, with the ability to collaborate across functions and influence senior stakeholders.</li><li>Fluent in English and Arabic, with strong written and verbal communication skills.</li></ul><br><p><b>Commitment to Diversity and Inclusion:</b></p><br><br><p>Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.</p><br><br><br><p><i><span>Novartis is a proud member of the</span></i><i><span> ILO Global Business and Disability Network</span></i><i><span> and the </span></i><i><span>Valuable 500</span></i><i><span>, promoting the inclusion of people with disabilities in workplaces around the world. We also collaborate with international partners, such as </span></i><i><span>Disability:IN</span></i><i><span>, </span></i><i><span>Purple Space</span></i><i><span>, and </span></i><i><span>Business Disability Forum</span></i><i><span> to identify and develop best practice solutions to enable people with disabilities to participate as equal members of our organization.</span></i></p><br><br><br><br><p><b>Skills Desired</b></p><br><br>Agility (Inactive), Cross-Functional Collaboration, Drug Development, Healthcare Sector Understanding (Inactive), Influencing Skills, Innovation, Inspirational Leadership, Integrated Evidence Generation (Inactive), Medical Affairs, Medical Education (Inactive), Patient Care, People Management, Priority Disease Areas Expertise (Inactive), Product Launches, Product Strategies, Real World Evidence (RWE), Regulatory Compliance, Research Methodologies, Results-Oriented, Stakeholder Engagement, Stakeholder Management, Statistical Analysis, Strategic Alliances<br> </div>
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals Hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<strong>Operational management:</strong><br>
<ul>
<li>Oversee the in-room dining operations, including taking orders, preparing and delivering food, and ensuring accuracy and efficiency in the execution of service. Monitor the flow of orders from the kitchen to guest rooms, ensuring a smooth and streamlined process and seamless coordination between front-of-house and back-of-house teams.</li>
<li>Ensure timely and high-quality delivery of in-room dining orders, with attention to detail in food presentation and guest requests.</li>
<li>Ensure smooth coordination between kitchen and service teams to guarantee guest satisfaction.</li>
<li>Maintain a thorough understanding of the menu offerings, including specials and promotions, ensuring all team members are knowledgeable.</li>
</ul>
<strong>Team leadership:</strong><br>
<ul>
<li>Lead, mentor, and train the in-room dining team, ensuring they adhere to service standards and operational procedures.</li>
<li>Foster a collaborative and positive team environment, providing guidance and support to staff while maintaining high levels of performance.</li>
<li>Conduct regular team meetings and training sessions to improve operational efficiency, service quality, and guest satisfaction.</li>
<li>Set performance expectations, provide coaching and support, and recognize team achievements.</li>
</ul>
<strong>Guest experience & satisfaction:</strong><br>
<ul>
<li>Ensure exceptional guest experiences by delivering a personalized service with attention to detail in the in-room dining experience.</li>
<li>Build and maintain strong relationships with repeat guests and VIPs, understanding their preferences and needs, and ensuring a personalized experience.</li>
<li>Address any guest concerns or complaints regarding in-room dining promptly and professionally, working to resolve issues and ensure satisfaction.</li>
<li>Proactively anticipate guest preferences and needs, offering customized service and menu suggestions to enhance their stay.</li>
<li>Monitor guest feedback and consistently work towards improving the overall guest experience.</li>
</ul>
<strong>Revenue generation & upselling:</strong><br>
<ul>
<li>Collaborate with the F&B Operations Manager and F&B Director to develop pricing strategies for the in-room dining menu, ensuring profitability while maintaining competitive rates.</li>
<li>Promote upselling and cross-selling of premium items, wines, and specialty services to enhance guest experience and increase revenue.</li>
<li>Monitor sales and financial performance, identifying opportunities to improve revenue and control costs through efficient operations.</li>
</ul>
<strong>Inventory & stock control:</strong><br>
<ul>
<li>Oversee inventory control for in-room dining supplies, ensuring stock levels are maintained and orders are placed in a timely manner.</li>
<li>Ensure the proper storage and handling of food and beverage items, as well as any other items used for room service.</li>
<li>Monitor stock rotation and waste management, ensuring that supplies are fresh and utilized efficiently.</li>
</ul>
<strong>Staffing & scheduling:</strong><br>
<ul>
<li>Create and manage the staff schedule, ensuring proper coverage for peak times while maintaining efficient operations during off-peak hours.</li>
<li>Oversee recruitment and onboarding of new staff, ensuring they meet the in-room dining's service standards.</li>
<li>Provide continuous feedback to the team, conduct performance appraisals, and ensure training needs are met.</li>
<li>Monitor performance and provide feedback to ensure high levels of customer satisfaction and adherence to operational standards.</li>
<li>Support the development of team members, creating opportunities for growth and promoting internal talent.</li>
</ul>
<strong>Menu planning & quality control:</strong><br>
<ul>
<li>Collaborate with the Executive Chef, F&B Operations Manager, and F&B Director to review and update the in-room dining menu to reflect current trends, seasonal ingredients, and guest preferences.</li>
<li>Ensure the quality and presentation of food and beverages meet the hotel’s high standards before being sent to the guest room.</li>
<li>Maintain strict hygiene and food safety standards within the in-room dining service.</li>
<li>Maintain strong communication with the kitchen team to guarantee timely food delivery and address any operational challenges.</li>
</ul>
<strong>Health, safety & compliance:</strong><br>
<ul>
<li>Ensure that all health, safety, and hygiene regulations are followed in the in-room dining department.</li>
<li>Ensure all team members are trained in food safety and hygiene practices, and adhere to local and company standards.</li>
<li>Monitor the cleanliness of all in-room dining equipment, staff uniforms, and work areas.</li>
<li>Conduct regular checks to ensure compliance with local regulations, including food safety, fire safety, and employee health protocols.</li>
</ul>
<strong>Collaboration with other departments:</strong><br>
<ul>
<li>Work closely with other F&B outlets, housekeeping, and front desk to ensure seamless communication and coordination for smooth delivery of in-room dining services.</li>
<li>Coordinate with housekeeping to ensure that any special guest requests are met, such as specific dietary requirements or preferences for room setups.</li>
</ul>
<strong>Administrative & reporting:</strong><br>
<ul>
<li>Prepare and submit weekly and monthly reports on operational performance, guest feedback, and financial results.</li>
<li>Maintain records of guest preferences, complaints, and requests, using this data to improve services and meet guest needs.</li>
<li>Maintain accurate records of inventory, sales, payroll, and employee attendance.</li>
<li>Oversee the completion of daily reports and operational checklists, ensuring all tasks are performed in a timely and efficient manner.</li>
</ul>
<strong>Additional responsibilities:</strong><br>
<ul>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
</ul>
<h4>Qualifications</h4>
<strong>Abilities / key competencies / skills</strong><br>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<strong>Leading myself</strong><br>
<ul>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
</ul>
<strong>Leading others</strong><br>
<ul>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
</ul>
<strong>Leading the business</strong><br>
<ul>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
</ul>
<strong>Experience / certificates / education</strong><br>
<ul>
<li>Experience: Minimum of 2-3 years in a supervisory / leadership role in in-room dining operations, preferably in a luxury hospitality environment. Experience in financial management, revenue optimization, and cost control.</li>
<li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li>
<li>Skills & attributes:
<ul>
<li>Strong leadership and people management skills.</li>
<li>Excellent interpersonal and communication abilities.</li>
<li>Attention to detail and strong organizational skills.</li>
<li>Proven ability to manage multiple priorities and meet deadlines.</li>
<li>Ability to handle confidential and sensitive information.</li>
<li>Strong understanding of food and beverage trends, menu development, and service excellence.</li>
<li>Proficiency in relevant software and MS Office Suite.</li>
<li>Professional and well-presented at all times.</li>
<li>Customer-centric approach with a passion for hospitality.</li>
<li>Proactive problem-solver with a solutions-oriented mindset.</li>
<li>Ability to work in a fast-paced, dynamic environment.</li>
<li>Must be able to handle multiple tasks and adapt to changing priorities.</li>
</ul>
</li>
<li>Language:
<ul>
<li>Excellent reading, writing and oral proficiency in English language.</li>
<li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li>
</ul>
</li>
</ul>
<h4>Additional information</h4>
<p><strong>What awaits you...</strong></p>
<ul>
<li>The opportunity to join an international, innovative, and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li>
</ul></p><p></p>
Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As Assistant Revenue Manager, you’re not just driving profitability through strategic pricing and inventory – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Optimize room inventory and pricing: Lead strategic management of group and transient inventory, including rate controls, blackout dates, and sellout strategies, to maximize revenue Drive revenue performance: Evaluate key metrics, historical data, and market trends to refine pricing strategies and revenue management processes, ensuring maximum profitability across all revenue streams Conduct forecasting and market analysis: Oversee demand forecasting, competitive benchmarking, and local events monitoring to identify revenue opportunities Lead cross-functional collaboration: Partner with Sales, Marketing, Reservations, and Front Office to align strategies that drive profitability and operational efficiency. Oversee department operations: Manage daily revenue functions, facilitate meetings, and ensure effective execution of revenue initiatives Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
The Role!<br>This is the ideal role for someone with B2B customer success experience. You’ll collaborate closely with other members of the Commercial team to ensure that our partners are set up to be successful.<br><br>As a Senior Account Manager, you will be one of the pioneering members who are responsible for managing a defined portfolio of major clients and positively contribute to expanding business relations and the retention of our clients.<br><br>Job Requirements<br><br>Be the primary point of contact and build long-term relationships with clients Help the clients through email, phone, online/virtual presentations, screen-share and in person meetings Develop a trusted advisor relationship with key accounts, client stakeholders Ensure the timely and successful delivery of our solutions according to clients’ needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Forecast and track key account metrics/goals Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis Monitor and analyze customer’s usage of our service Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships Liaise between the customer and internal teams<br><br><br><br><br>Job Qualifications<br><br>(3+) years experience in customer success, account management , or business development, experience in the shipping field is the most preferred Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level Experience in delivering client-focused solutions based on client needs Proven ability to manage multiple tasks at a time while paying strict attention to detail Excellent listening, negotiation, and presentation skills Excellent verbal and written communications skills Self-motivated and able to thrive in a results-driven environment Natural relationship builder with integrity, reliability, and maturity Ability to prioritize among competing tasks Critical thinking and problem-solving skills Excellent time management skills Keen attention to detail and adherence to deadlines Experience with Pipe Drive is a plus<br><br><br><br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a revenue manager, you’re not just driving profitability through strategic pricing and inventory – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li><strong>Optimize room inventory and pricing:</strong> Lead strategic management of group and transient inventory, including rate controls, blackout dates, and sellout strategies, to maximize revenue.</li>
<li><strong>Drive revenue performance:</strong> Evaluate key metrics, historical data, and market trends to refine pricing strategies and revenue management processes, ensuring maximum profitability across all revenue streams.</li>
<li><strong>Conduct forecasting and market analysis:</strong> Oversee demand forecasting, competitive benchmarking, and local events monitoring to identify revenue opportunities.</li>
<li><strong>Lead cross-functional collaboration:</strong> Partner with sales, marketing, reservations, and front office to align strategies that drive profitability and operational efficiency.</li>
<li><strong>Oversee department operations:</strong> Manage daily revenue functions, facilitate meetings, and ensure effective execution of revenue initiatives.</li>
<li><strong>Cultivate a high-performing team:</strong> Drive engagement and retention through performance management, professional development, and recognition programs.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<ul>
<li>A passion for spreading the light and warmth of hospitality.</li>
<li>Acting with integrity and always doing the right thing.</li>
<li>Inspiring others through leadership.</li>
<li>A belief that teamwork drives the best outcomes.</li>
<li>A sense of ownership and accountability.</li>
<li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li>
</ul>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>