.NET Developers Jobs in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview Perform Water treatment, syrup, on-line testing and finished product SAP virtual activities. Responsibilities Perform quality control tests and record results for treated and untreated water as per MCP. Follow up on syrup mixing, preparation, and batching, ensuring strict adherence to PI formula cards and beverage documents. Perform all QC checks to ensure syrup batches comply with quality standards. Conduct routine analytical online testing according to the predetermined sampling plan to ensure finished beverages meet quality standards. Monitor and record Brix, CO₂, acidity (TA), and net content, making necessary adjustments to maintain product quality within Pepsi specifications. Operate proportioning equipment (mixers) and maintain accurate records. Monitor and record test results, packaging and empty bottle tests, and physical analysis, including Brix, CO₂, acidity (TA), and net content. Make necessary adjustments to product batches and processes when operating conditions fall outside normal ranges. Test finished products and final packages against quality parameters, analyze results, and take appropriate action. Initiate root cause analysis with team members to identify and implement corrective actions. Use analytical instruments such as Carbo-QC, Densitometer, pH Meter, Refractometer, Torque Tester, and Secure Seal Tester. Log and track online sample testing results. Place products and packages that fall outside the specified quality ranges on hold for further testing or review. Lead line sanitation and deep-cleaning activities as needed, ensuring proper cleaning and sanitation of production lines before startup and during production. Ensure microbiological samples are collected and plated from all production lines after full sanitation (5-step CIP). Meet plant-agreed quality targets related to production lines based on monthly CORK G3D results. Verify manufacturing KPIs. Ensure safe operation within the assigned area of responsibility. Ensure the production of safe products and application of key food safety attributes within the assigned area. Ensure treated water parameters comply with PepsiCo standards. Ensure finished goods are transferred to the virtual warehouse and PepsiCo DCs. Ensure raw and packaging materials are received according to the required standards. Perform any other duties as assigned by area management. Qualifications Bachelor’s degree in Science or Agriculture. 0–2 years of experience in Quality Operations; experience in the food industry is an added advantage. Strong communication skills. Ability to handle multiple tasks simultaneously. Ability to work under pressure. Good command of MS Office applications. Acceptable written and spoken English. Ability to make quick decisions and work effectively in a fast-paced environment. Basic understanding of a laboratory environment.</p> </div>

<p>We are seeking an experienced, results-driven B2B Sales Manager – Unified Communications to lead our enterprise sales strategy for UC and AV solutions. In this role, you will drive business growth by identifying, pitching, and closing opportunities with B2B clients, IT directors, and C-level executives. You will leverage strong industry relationships with global hardware vendors (e.g., Jabra, Logitech, Yealink, Poly) to deliver complete workspace, video conferencing, and audio solutions.</p><p>​Key Responsibilities</p><p>​1. Strategic Sales &amp; Revenue Growth</p><p>​Drive the end-to-end B2B sales cycle for Unified Communications and AV hardware (headsets, video bars, interactive displays, room systems).</p><p>​Target and engage key decision-makers (IT Managers, CTOs, Procurement Heads, Facilities Directors) across corporate and institutional sectors.</p><p>​Achieve and exceed quarterly and annual sales targets and profit margin goals.</p><p>​2. Account &amp; Pipeline Management</p><p>​Build, qualify, and manage a robust pipeline of corporate opportunities.</p><p>​Deliver tailored solution pitches, product demonstrations, and technical proposals addressing client operational needs.</p><p>​Manage client negotiations, contract drafting, and closing procedures.</p><p>​3. Partner &amp; Ecosystem Collaboration</p><p>​Work closely with distributor account teams and strategic UC vendor partners to leverage deal registration, joint pitching, and promotional pricing programs.</p><p>​Stay current with UC hardware developments, software certifications (Zoom, Microsoft Teams, Google Meet), and emerging workplace technologies.</p><p>​4. Reporting &amp; Strategy</p><p>​Provide accurate weekly/monthly sales forecasts and pipeline reporting to senior leadership.</p><p>​Map local market trends, competitor pricing, and emerging enterprise opportunities to continuously refine sales strategy.</p><p>​Qualifications &amp; Requirements</p><p>​Experience: 5–7+ years of proven B2B sales experience within IT, Unified Communications, AV, or corporate hardware distribution.</p><p>​Domain Knowledge: Deep understanding of enterprise UC ecosystems (Microsoft Teams Rooms, Zoom Rooms, BYOD setups) and leading hardware brands.</p><p>​Network: Strong existing portfolio/network of corporate IT decision-makers and C-suite executives in Egypt/MENA region.</p><p>​Sales Track Record: Demonstrated history of meeting or exceeding enterprise sales quotas.</p><p>​Skills: Excellent negotiation, solution-selling, presentation, and contract-closing abilities.</p><p>​Communication: Fluent in written and spoken Arabic and English.</p><p>​Preferred Qualifications</p><p>​Prior experience working within an authorized hardware reseller, system integrator, or IT distributor.</p><p>​Technical certifications or vendor sales accreditations in Unified Communications.</p><p><strong>Requirements</strong></p><p>1. Core Experience &amp; Proven Track Record</p><p>​Professional Experience: 4–7+ years of dedicated B2B sales experience in IT, Telecommunications, or Unified Communications (UC/AV).</p><p>​Sales Achievements: Demonstrated history of consistently meeting or exceeding quarterly and annual revenue targets ($100K+ enterprise deal sizes preferred).</p><p>​Industry Background: Direct experience selling at a System Integrator, Authorized IT Reseller, Distributor, or UC Hardware Vendor.</p><p>​2. Technical &amp; Industry Knowledge</p><p>​UC Ecosystems: Solid understanding of enterprise communications platforms (Microsoft Teams Rooms, Zoom Rooms, Google Meet, Cisco Webex).</p><p>​Hardware Solutions: Deep familiarity with professional workplace hardware (enterprise headsets, video bars, PTZ cameras, room booking panels, and interactive displays).</p><p>​Vendor Ecosystem: Experience working with leading hardware brands (e.g., Jabra, Logitech, Yealink, Poly) and leveraging vendor deal registration programs.</p><p>​3. Account Management &amp; Selling Skills</p><p>​C-Suite Engagement: Proven ability to build relationships and present complex solution pitches to key decision-makers (IT Directors, CTOs, Procurement Managers, Facilities Heads).</p><p>​Consultative / Solution Selling: Skilled in assessing enterprise workspace challenges and building tailored technical proposals rather than box-pushing.</p><p>​Pipeline &amp; Deal Execution: Mastery over the complete enterprise sales cycle — prospecting, lead qualification, solution demo, tender/RFP preparation, contract negotiation, and closing.</p><p>​4. Operational &amp; Strategic Capabilities</p><p>​Pipeline Management: Proficiency in CRM platforms (Salesforce, HubSpot, Zoho) to track opportunities, accurately forecast revenue, and maintain deal hygiene.</p><p>​Market Mapping: Capability to analyze market trends, track competitor activities, and identify untapped commercial sectors (e.g., banking, multinational corporates, government).</p><p>​5. Key Soft Skills &amp; Competencies</p><p>​Negotiation &amp; Closing: Strong commercial acumen with the ability to defend margins and negotiate complex SLAs/contracts.</p><p>​Communication: Excellent verbal and written presentation skills in both Arabic and English (essential for regional enterprise engagement).</p><p>​Self-Driven: High initiative, adaptable to rapid technology shifts, and capable of working autonomously in field-based or hybrid setups.</p><p></p>

<p><b><br></b></p><p><b>Job Responsibilities </b>Provide first-line functional and technical support for Microsoft Dynamics 365 users. Troubleshoot, diagnose, and resolve system issues in a timely manner. Assist in configuring and customizing Dynamics 365 modules based on business requirements. Support system testing, upgrades, and implementation activities. Collaborate with functional consultants, developers, and business users to resolve incidents and improve system performance. Document support cases, technical solutions, and system changes. Deliver end-user training and assist with user adoption when required. Escalate complex technical issues to senior consultants or development teams.</p><p>Key Requirements Education Bachelor's degree in Computer Science, Information Systems, Information Technology, Business Informatics, or a related field. Experience 0 2 years of experience in Microsoft Dynamics 365, ERP/CRM support, or a related IT support role. Fresh graduates with relevant internships or Microsoft Dynamics exposure are encouraged to apply. Skills Basic understanding of Microsoft Dynamics 365 (ERP or CRM modules). Knowledge of SQL, Microsoft Power Platform, or C# is an advantage. Strong analytical and problem-solving skills. Good communication and customer service skills. Ability to work collaboratively within a team. Willingness to learn new technologies and business processes. Certifications Microsoft Dynamics 365 Fundamentals (MB-910 or MB-920) is a plus. Microsoft Power Platform Fundamentals (PL-900) is an advantage.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Education Bachelor's degree in Computer Science, Information Systems, Information Technology, Business Informatics, or a related field.</p><p>Experience 0 2 years of experience in Microsoft Dynamics 365, ERP/CRM support, or a related IT support role. Fresh graduates with relevant internships or Microsoft Dynamics exposure are encouraged to apply.</p><p>Skills Basic understanding of Microsoft Dynamics 365 (ERP or CRM modules). Knowledge of SQL, Microsoft Power Platform, or C# is an advantage. Strong analytical and problem-solving skills. Good communication and customer service skills. Ability to work collaboratively within a team. Willingness to learn new technologies and business processes.</p><p>Certifications Microsoft Dynamics 365 Fundamentals (MB-910 or MB-920) is a plus. Microsoft Power Platform Fundamentals (PL-900) is an advantage.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p><p>What this opportunity involves While each project involves unique tasks, contributors may:</p><ul><li>Evaluate AI-generated mortgage underwriting decisions across loan types (conforming, jumbo, FHA, VA, cash-out refinance);</li><li>Create test cases involving qualifying income calculations for self-employed borrowers using Schedule C, K-1, and Schedule E;</li><li>Draft and audit conditional approval letters and adverse action notices for Reg B / ECOA compliance;</li><li>Distinguish Fannie Mae / Freddie Mac selling guide rules from lender overlays in jumbo and non-conforming loan scenarios;</li><li>Document problem statements clearly and provide verified correct answers.</li></ul><p>How it works</p><ol><li>Apply</li><li>Pass qualification(s)</li><li>Join a project</li><li>Complete tasks</li><li>Get paid</li></ol><p>Project time expectations For this project, tasks are estimated to require around 10 20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p><p>Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What we look for This opportunity is a good fit for mortgage underwriters and loan origination professionals open to part-time, non-permanent projects. Ideally, contributors will have:</p><ul><li>Degree in Finance, Economics, Business Administration, Accounting, Real Estate, or any related field;</li><li>3+ years of of mortgage, lending, real estate, or financial services experience;</li><li>Current or recent experience in underwriting &amp; origination or adjacent roles;</li><li>Ability to calculate qualifying income for self-employed borrowers from IRS Forms 1040, Schedule C, Schedule E, and K-1;</li><li>Deep familiarity with Fannie Mae / Freddie Mac selling guides and knowledge of Reg B, Reg Z, and TRID disclosure timing rules;</li><li>Strong written English (C1+).</li></ul><p></p></section>

Welcome to GROW: Our Post Graduate Program at Holcim Egypt.<br>This 1-year program is designed to accelerate your professional growth and provide hands-on experience in your field of interest.<br>This Program Starts on October 1st, 2026<br>WHO IS HOLCIM? A global leader in innovative and sustainable building solutions, Holcim is enabling greener cities, smarter infrastructure, and improved living standards all over Egypt. With sustainability at the core of our strategy, we are becoming a net-zero company, thriving with our people and communities. Holcim Egypt launched one of the largest cement plants in the MENA region which is located in Ain Al-Sokhna, with a plant capacity of 9.5 MT and 5 state-of-the-art production lines. Through its established business operations in Cement & Ready-Mix concrete; Holcim Egypt has demonstrated its commitment to the provision of sustainable building materials. <br>Qualifications:Computer Science/ Computer Engineering Grads. Graduates of 2025 to 2026 ONLY. Completed or postponed military status (Males)

e Clerx is hiring Customer Service Representatives for its English Account! ????????<br><br>Join our Open Hiring Day and take the next step in your career with an international company.<br><br>???? Open Day: Saturday, September 12th<br>⏰ Time: 10:00 AM – 5:00 PM<br>???? Location: Maadi Technology Park – Building MB3, Cairo<br><br>???? Salary:<br>Up to 21,000 EGP NET including KPI<br><br>???? What We Offer:<br>• Medical & Social Insurance<br>• Transportation Provided<br>• Career Growth Opportunities<br>• Rotational Shifts<br>• Night & Overnight Shifts<br>• Door-to-Door Transportation for eligible night/overnight shifts<br><br>???? Requirements:<br>• Graduate-level education<br>• English Level B2 or above<br>• Strong communication and customer service skills<br>• Comfortable working rotational shifts, including night & overnight shifts<br>• Able to work on-site at Maadi Technology Park<br>• Strong willingness to attend the Open Hiring Day<br><br>⭐ Previous customer service experience is a plus.<br><br>If you're looking for a new opportunity in an international work environment, apply now and join us at the e Clerx Open Hiring Day!<br><br>Good luck! ????

???? We’re Hiring: Experienced Telesales Agents – Real Estate<br>We’re looking for experienced Telesales professionals to join a leading Real Estate account.<br>If you have a proven background in telesales and you’re looking for a rewarding opportunity with a competitive salary, this role is for you.<br>What you’ll be doing:• Handle inbound and outbound customer interactions• Build strong customer relationships and deliver an exceptional experience• Achieve individual performance and quality targets<br>What we’re looking for:• Previous Telesales experience is a MUST• B2 English proficiency• Graduates & Dropped Out are welcome• Excellent communication and persuasion skills• Target-driven with a customer-first mindset<br>What you’ll get:✅ 16k Net Salary✅ Fixed Shift (10:00 AM – 10:00 PM)✅ Stable work environment✅ Career growth opportunities within the Real Estate industry<br>???? Ready for your next challenge? Send your CV via Whats App to 01551410507 and mention “Real Estate.”<br>Know someone who’s a great fit? Feel free to share this opportunity!

HIRING NOW Technical support for a well known company located in Alex<br><br>???? Location: Alexandria, Egypt???? Work Model: Full-Time | On-Site???? Working Days: Monday–Friday???? Shifts: Rotational<br>We’re hiring 1st Line Systems Support Analysts to join a well-known company!<br>???? Job Responsibilities<br>* Handle and resolve client support tickets* Provide technical support via phone, email & remote tools* Troubleshoot hardware, software & basic network issues* Install, configure & update software* Escalate complex technical issues when needed* Maintain accurate ticket documentation<br>✅ Requirements<br>* Fresh Graduates are welcome to apply* Call Center background is a MUST* English Account experience is a MUST* Excellent English communication skills* Good knowledge of Microsoft Windows* Basic networking knowledge* Strong troubleshooting & problem-solving skills* Familiarity with Team Viewer / Any Desk is a plus<br>???? Salary & Benefits<br>???? 19,000 EGP Net Salary✅ Social Insurance✅ Medical Insurance✅ Training & Development✅ Career Growth Opportunities✅ Supportive Work Environment

Teleperformance Egypt is expanding! We are looking for Sales Agents to join our elite international account based in New Cairo. If you have strong English skills and a passion for solving problems, we want you on our team!<br>Requirements • English Level: Strong communication skills (B2–C1 level).• Education: Open to Graduates.• Skills: Customer-focused, patient, and equipped with good problem-solving skills.• Availability: Willingness to work rotational shifts (Night shift) - Fixed Days off (Sunday/Saturday)<br>What We Offer (The Benefits)• Salary: 19,400 EGP (NET).• Uncapped Sales Incentives.• Overnight Allowance.• Transportation: Provided.• Professional Development: Paid training included.• Security: Social and Medical insurance.• Growth: Real opportunities for career advancement within a global organization.• Work Culture: A vibrant, multinational environment with many additional benefits.<br>Location: New Cairo (Plaza) Starting Date: 14th of September <br>How to Apply Ready to start? Contact us today for more details or to schedule your interview:???? Whats App: +20 108 002 1480

A well-known Company in Logistic industry located in Heliopolis is seeking an experienced Operations Specialist<br>Location in: Sheraton Heliopolis-Working hours: 9:00 AM- 5:00 PM<br>-Days off: 2 Days <br>-English level: Very Good-Computer Skills: Microsoft Office<br>Key Responsibilities:<br>relationships with lines and agents locally and internationally <br>responsible for sourcing and negotiating preferred rates with customers <br>lead and motivate the operation team, drive quality and performance <br>She will be responsible for handling clients <br>must have experience in the shipping processmust have experience in customs clearancemust have relationships with lines and agents locally and internationallywill be responsible for sourcing and negotiating preferred rates with custom lead and motivating the operation team, driving quality and performance must have experience with Nafeeza's website<br>**If your qualifications meet these criteria, kindly send your resume to +201228283222 and mention the job title " Operation" and expected net salary

Teleperformance Egypt is expanding! We are looking for Sales Agents to join our elite international account based in New Cairo. If you have strong English skills and a passion for solving problems, we want you on our team!<br>Requirements • English Level: Strong communication skills (B2–C1 level).• Education: Open to Graduates.• Skills: Customer-focused, patient, and equipped with good problem-solving skills.• Availability: Willingness to work rotational shifts (Night shift) - Fixed Days off (Sunday/Saturday)<br>What We Offer (The Benefits)• Salary: 19,400 EGP (NET).• Uncapped Sales Incentives.• Overnight Allowance.• Transportation: Provided.• Professional Development: Paid training included.• Security: Social and Medical insurance.• Growth: Real opportunities for career advancement within a global organization.• Work Culture: A vibrant, multinational environment with many additional benefits.<br>Location: New Cairo (Plaza) Starting Date: 14th of September <br>How to Apply Ready to start? Contact us today for more details or to schedule your interview:???? Whats App: +20 108 002 1480

Reserve Your Next Flight To A Wonderful Career Opportunity: Join Our Newest Flight<br>Embark on a rewarding career journey with us! We're seeking enthusiastic, Crew Members to join our vibrant team and make a real impact on our global platform. If you're ready for a challenge and a chance to shine, we want to hear from you<br>. What We're Looking For<br>Interpersonal & Handling Skills Exceptional English fluency (written and spoken) A keen eye for detail and organizational prowess The ability to thrive in a fast-paced, customer-centric environment Team spirit and adaptability to 24/7 rotational shifts<br>What We Offer:<br>Market-Leading Compensation: We offer the absolute highest net salary in the market, recognizing your talent and dedication Extensive Perks: Generous overnight allowances, KPI-driven incentives, provided transportation, and comprehensive social and medical benefits Rapid Growth: Benefit from fully paid training, accelerated promotion opportunities, and ongoing career development Access to cutting edge technology Fun company events<br>Ready to take the leap? Join us !

Job Description:As a Sales Consultant at Talaat Moustafa Group (TMG), you will drive revenue and strengthen TMG’s leadership position in the real estate market. You will manage end-to-end sales cycles for flagship mega-developments (such as Madinaty, Sharm Bay, Noor, Celia, and Southmed), building long-term client relationships, executing strategic negotiations, and exceeding key revenue targets. Key Responsibilities Drive sales across TMG’s premium residential and commercial portfolio through consultative selling and high-impact negotiation. Guide prospects seamlessly through property selections, payment plans, and inventory options utilizing official price lists and marketing materials. Achieve and exceed monthly, quarterly, and annual sales targets within assigned timelines. Smoothly hand off closed deals to customer operations and finance departments to finalize contracts and booking procedures. Establish, nurture, and sustain high-trust relationships with prospective and existing buyers. Expand client pipeline organically by generating qualified leads through client referrals, personal networking, and market activations. Act as a dedicated advisor for high-net-worth clients, ensuring a luxury service standard throughout the customer journey. Track and analyze real estate market trends, competitor strategies, pricing movements, and emerging promotional dynamics. Systematically compile and update daily activity logs, weekly pipeline plans, and monthly achievement reports. Submit detailed incident/feedback reports and recommendations to management to continuously refine sales processes. Qualifications 1-3 years of proven real estate sales experience, preferably within top-tier developers or luxury real estate in Egypt. Bachelor’s degree in business administration, Marketing, Real Estate, or a related field. Exceptional negotiation, presentation, and deal-closing capabilities. Strong networking skills with a proven track record of referral-based selling. Deep understanding of the Egyptian real estate market and buyer behavior. Excellent command of Arabic and English (written and verbal). Proficiency in CRM systems and Microsoft Office.

Occupation Description The Total Rewards Assistant Manager directs and oversees the day-to-day operations for Compensation and Benefits. He / She responsible for managing end-to-end payroll operations, ensuring strict compliance with local Egyptian Tax, Social Insurance, and Labor Laws, and driving competitive compensation and benefits initiatives. This role requires advanced numerical and Excel modelling capabilities to handle complex additions, deductions, salary structures, and variable incentive schemes unique to real estate operations.<br>Job Scope Lead the complete monthly payroll cycle, ensuring accuracy, timeliness, and strict confidentiality. Calculate, audit, and input all variable additions (overtime, sales commissions, site/project per diems, allowances) and deductions (penalties, absences, unpaid leaves). Prepare, reconcile, and lock the final payroll register before transferring net salaries through banking portals. Calculate and apply Egyptian Income Tax ensuring accurate tax brackets, exemptions, and proper monthly tax deductions. Manage monthly Social Insurance calculations ensuring accuracy. Lead and provide strategic direction to the development of pay, reward, recognition, and benefits. Define a fair, equitable, and competitive total compensation and benefits package that fits and is aligned with the company’s strategy and business goals. Do annual remuneration processes ensuring the processes are fair and equitable and in line with the reward strategy. Ensure regular benchmarking and market-related pay research is undertaken when necessary to enable the company to remain competitive and an employer of choice. Manage the yearly Profit Share plan according to performance management system. Prepare the Manpower plan Budget. Prepare the regular headcount report. Revise quarterly the benefits expenditures versus the planned budget to ensure control and compliance with the set budget.<br>Education and Most Common Work Experience Requested7+ years of related experience of which a minimum of 4-7 years should be in a similar position/responsibility, previous experience in real estate is a must. Bachelor's Degree in Marketing, Finance, Business, Engineering or equivalent.

Trio Group is looking for a driven and highly professional Sales Specialist to join our team. If you have a strong background in selling premium interior design, contracting, or real estate development services, we want you to be the face of our exceptional engineering solutions.<br>???? Location: Alexandria, Egypt???? Employment Type: Full Time<br>Job Description: You will be responsible for driving the sales of our premium interior design and turnkey contracting services. You will act as the primary point of contact for high-end clients, presenting our unique value propositions—including our "Fast Track" delivery system and in-house wood production capabilities—and guiding them seamlessly from the initial consultation to closing the deal.<br>Key Responsibilities:Manage and convert inbound leads generated from targeted marketing campaigns and exclusive community outreach. Conduct professional consultations with high-net-worth clients to understand their needs and present tailored engineering and design solutions. Effectively communicate Trio's core advantages, such as flawless execution, exact 3D-to-reality delivery, and strict adherence to timelines. Build and maintain strong, long-lasting client relationships to foster trust and encourage referrals. Collaborate closely with the technical and design offices to provide clients with accurate proposals, cost estimates, and project timelines. Maintain accurate and up-to-date records of all sales activities, client interactions, and pipeline progress.<br>Requirements:Proven sales experience specifically within the Interior Design, Contracting, or Real Estate Development industries in Egypt. Exceptional communication, presentation, and negotiation skills. Ability to deal confidently with VIP clients and effectively sell premium, high-ticket services. Solid understanding of construction terminology, finishing materials, and interior design concepts. A results-driven mindset with a strong track record of meeting or exceeding sales targets.<br>???? To Apply: Please apply directly here on Linked In and ensure your updated CV is attached.

Med Net Egypt is one of the leading managed care service organizations that caters to healthcare needs. We are looking for a skilled Senior Officer – Medical Customer Service - (Training) whose primary responsibility is to design, implement, and oversee comprehensive technical training programs that enhance the technical skills and performance of the customer service team and ensure customer satisfaction. <br>Your Job<br>Develop and deliver comprehensive training programs for newly hired and experienced team members on softand technical skills (process, systems, products…etc) Create, maintain, and improve standard operating procedures, training manuals/ guides, and make them easilyavailable for team members’ reference Continuously update the training curriculum to ensure it aligns with the current industry updates and/or clientupdates and company goals in terms of the processes, system, and product. Conduct quality assurance audits as per the established checklist and provide detailed feedback and coachingto help employees improve their overall call handling skills Challenge processes and procedures, identify and implement improvements to enhance customer experienceand improve operational efficiency. Occasionally answer calls as per the standard operating procedure to support the activity during peak hoursand practice / stay up to date with the call handling activity Collaborate with cross-functional departments and teams to develop and implement changes required in the Manual.<br>Your Profile<br>Bachelor’s degree in a medical-relevant field Experience in customer service/call center in the healthcare and/or insurance industry is preferred. Proficiency in using standard office software (Microsoft Office Suite).) Health Insurance industry/market knowledge. Strong background in customer service quality and development. Excellent English communication and presentation skills. Ability to design and implement on-the-job training. Strong organizational skills and attention to detail. Proficiency in using monitoring and development tools, as applicable. A customer-centric mindset with strong commitment to deliverables.

Job Purpose:<br>The Elite Relationship Manager is responsible for building and maintaining long-term relationships with Elite Customers. The role involves providing tailored financial advice, cross-selling products, and services, and ensuring exceptional customer service to enhance client satisfaction and loyalty while meeting the bank’s business objectives.<br>Key Responsibilities:<br>1- Client Relationship Management:▪ Develop and maintain strong, trust-based relationships with affluent and high-net-worth clients.▪ Understand client needs, goals, and risk appetites to provide personalized financial solutions.▪ Act as the primary point of contact for clients and provide ongoing portfolio updates and reviews.<br>2- Sales and Business Development:▪ Identify and acquire new affluent clients through networking, referrals, and marketing strategies.▪ Promote and cross-sell the bank’s products and services, including deposits, loans, credit cards, investments, and insurance.▪ Meet or exceed individual and team sales targets and KPIs.<br>3- Financial Advisory Services:▪ Offer comprehensive financial planning and investment advisory services to clients.▪ Work closely with wealth management teams to offer portfolio management, mutual funds, and other investment products.<br>4- Customer Experience:▪ Deliver superior customer service by addressing client inquiries promptly and efficiently.▪ Ensure clients have access to exclusive privileges, priority services, and lifestyle benefits.▪ Monitor client satisfaction and proactively resolve any service issues.<br><br>5- Risk and Compliance Management▪ Ensure compliance with regulatory and bank policies during client interactions and product recommendations.▪ Conduct due diligence on clients as KYC (Know Your Customer) & AML (Anti-Money Laundering) checks.▪ Monitor client transactions to identify and mitigate risks.<br>6- Market Awareness and Networking:▪ Stay updated on market trends, economic conditions, and competitor activities to provide relevant advice.▪ Actively participate in industry events, seminars, and networking opportunities to expand the client base.<br>Job specification:<br>Education:Bachelor Degree in a recognized university<br>Experience:5+ years of experience in Customer Service / 2+ years in elite.

Med Net Egypt is one of the leading managed care service organizations that cater to healthcare needs. We are looking for skilled Senior Officer – Utilization Management who will be responsible for responsible for hands-on analysis of healthcare utilization and claims data across insurance policies to identify burning cost drivers, abnormal billing patterns, and potential fraud, waste, and abuse (FWA).<br>Your Job:<br>Perform detailed burning cost and loss ratio analysis across policies, products, and provider networks. Analyze utilization patterns to identify high-cost, high-utilization, and abnormal billing trends. Assess utilization by providers, specialties, diagnoses, and members. Monitor high-frequency admissions, visits, investigations, medications, and procedures. Track utilization movements and flag unusual cost increases and utilization spikes. Identify abnormal provider billing behaviors, including overutilization of diagnostics, procedures, and medications. Detect upcoding, unbundling, duplicate billing, excessive LOS, and repeated admissions. Prepare analytical case summaries and evidence for escalation to Team Leader and FWA/Medical Audit teams. Develop periodic analytical reports and dashboards on burning cost, loss ratio, and utilization variances. Conduct provider outlier analysis to identify utilization and cost risks. Support development and testing of business rules, flags, triggers, and automated detection tools. Ensure accuracy, consistency, and proper documentation of analytical outputs. Collaborate cross-functionally with Claims, Approvals, Network, QA, Rule Engine, Production, and FWA teams to support audits and cost containment initiatives.<br>Your Profile:<br>Bachelor’s degree in medical, Paramedical, Insurance, Healthcare Management, or related field Medical coding or utilization management certification is an advantage3–5 years’ experience in utilization review, claims analysis, medical audit or healthcare analytics Experience in health insurance / TPA environment preferred Awareness of local regulatory requirements and UAE market is preferred. Strong analytical and critical thinking skills Good understanding of medical billing and coding, insurance benefits and utilization norms Attention to detail and investigative mindset Clear reporting and communication skills

The VOC Specialist will play a key role in gathering, analyzing, and reporting customer feedback to enhance service delivery and customer satisfaction in our Outsourcing/Offshoring operations. This position will work cross-functionally with various teams to implement changes based on insights derived from Voice of the Customer (VOC) data.<br><br>---<br><br>Responsibilities:<br><br>· Develop and maintain VOC programs to capture customer feedback across multiple channels.<br>· Analyze customer feedback data to identify trends, pain points, and areas for improvement.<br>· Collaborate with operations, quality, and client management teams to ensure feedback is actionable and leads to service enhancements.<br>· Prepare and present VOC reports to stakeholders, highlighting key findings and recommendations.<br>· Conduct regular training sessions to educate staff on the importance of customer feedback and best practices for responding to VOC insights.<br><br>---<br><br>Requirements:<br><br>· Bachelor's degree in Computer Science, IT, Engineering, Science, or a related technical field (preferred).<br>· Minimum 6 months of experience in customer experience, market research, or a related area, preferably in the outsourcing industry.<br>· Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.<br>· Proficiency in VOC tools and customer feedback platforms (e.g., Qualtrics, Medallia, Survey Monkey) is a plus.<br>· Excellent communication and presentation skills to engage with stakeholders and deliver findings.<br>· English Proficiency: Minimum B1 (Intermediate) – B2 (Upper-Intermediate) preferred.<br>· Android phone user (required for internal attendance application).<br><br>---<br><br>Compensation & Benefits:<br><br>· Net Salary: Up to 15,000 EGP (based on experience and English level).<br>· Fixed Shift: 9:00 AM – 6:00 PM.<br>· Social and Medical Insurance (company-paid).<br>· Company-provided transportation (pickup/drop-off from Maadi Thakanat Station).<br>· Paid training starting from the first payroll.<br>· Half-year performance bonus (up to double/triple salary).<br>· Loyalty allowance and annual salary increments.

Occupation Description The Total Rewards Assistant Manager directs and oversees the day-to-day operations for Compensation and Benefits. He / She responsible for managing end-to-end payroll operations, ensuring strict compliance with local Egyptian Tax, Social Insurance, and Labor Laws, and driving competitive compensation and benefits initiatives. This role requires advanced numerical and Excel modelling capabilities to handle complex additions, deductions, salary structures, and variable incentive schemes unique to real estate operations.<br>Job Scope Lead the complete monthly payroll cycle, ensuring accuracy, timeliness, and strict confidentiality. Calculate, audit, and input all variable additions (overtime, sales commissions, site/project per diems, allowances) and deductions (penalties, absences, unpaid leaves). Prepare, reconcile, and lock the final payroll register before transferring net salaries through banking portals. Calculate and apply Egyptian Income Tax ensuring accurate tax brackets, exemptions, and proper monthly tax deductions. Manage monthly Social Insurance calculations ensuring accuracy. Lead and provide strategic direction to the development of pay, reward, recognition, and benefits. Define a fair, equitable, and competitive total compensation and benefits package that fits and is aligned with the company’s strategy and business goals. Do annual remuneration processes ensuring the processes are fair and equitable and in line with the reward strategy. Ensure regular benchmarking and market-related pay research is undertaken when necessary to enable the company to remain competitive and an employer of choice. Manage the yearly Profit Share plan according to performance management system. Prepare the Manpower plan Budget. Prepare the regular headcount report. Revise quarterly the benefits expenditures versus the planned budget to ensure control and compliance with the set budget. <br>Education and Most Common Work Experience Requested7-12 years of related experience of which a minimum of 4-7 years should be in a similar position/responsibility, previous experience in real estate is a must. Bachelor's Degree in Marketing, Finance, Business, Engineering or equivalent.