distribution agent jobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Objective: Optimize Customs &amp; shipping operations by efficiently managing the customs clearance, storage, and transportation of goods to ensure timely delivery while minimizing costs ensuring adherence to safety regulations and company policies while maintaining high service levels. Environment: Internal: Company departments and Stakeholders. External: foreign Suppliers,Customs Clearance Agents, Shipping Lines, Freight Forwarders, Customs Authority, General Authority for Investment, and General Organization for Export &amp; Import Control, Egyptian Drug Authority, Armament Authority, seaports Authority. Key Responsibility: 1. Ensure adherence to customs laws, regulations, and all import/export restrictions. 2. Coordinate ACID applications on the Nafiza system along with Cargo-X registration processes. 3. Liaise with customs offices in (airport/seaport), freight forwarders and other relevant stakeholders to facilitate clearance procedures. 4. Coordinate the customs clearance process for both imports and exports. 5. Prepare customs documentation to ensure compliance with all domestic and international import and export regulations. 6. Prepare MOH approvals documentation to EDA to obtain importation approvals for Medical Equipment. 7. Complete all required customs documents, including invoices, packing lists, certificates of origin, and shipping declarations. 8. Accurately classify goods using applicable customs tariff codes and ensure correct declarations. 9. Resolve customs-related issues or disputes that may arise during the clearance process. 10.Remain informed of changes in customs regulations and proactively communicate updates to all relevant parties. 11.Collaborate with internal departments such as procurement, planning, and finance, as well as external agencies and specialists,to optimize customs clearance operations 12.Oversee tracking of goods throughout all stages of the freight process, ensuring end-to-end visibility. 13. Inform the internal stakeholders such as planning and warehouse about the exact date of consignment's discharge and share copies of the shipping documents with them. 14. follow up settlements and payments with customs clearance agencies. 15.Review, confirm, and approve the customs documents and release them to Finance department for bank settlement. 16.Maintain comprehensive records and documentation, ensuring both data accuracy and confidentiality. 17.Adhere to reporting protocols for performance metrics, fees, and other reports required by management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Academic Experience Required:</b></p><p>Bachelor's Degree in logistics, supply chain management, or a related field is preferred.</p><b>Professional Experience Required</b><p>Minimum 2-4 years of related experience in logistics or related field. Experience in Pharmaceutical sector is a plus.</p><b>Computing Skills:</b><p>Strong computer skills, including proficiency in Microsoft Office Suite (Excel, Word, and Outlook). SAP knowledge will be a plus.</p><b>Personal Skills:</b><p>High levels of motivation and action orientated. Strong people and performance management skills. Strong analytical and problem-solving skills and able to establish logical practical solutions Able to achieve results by setting high standards and committing to clear objectives. Resilient, assertive, optimistic, and open to change.</p><b>Languages:</b><p>Good English comm and written and spoken is required</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Tech Support Engineer</p><p><b>About Millennium</b></p><br><p><br>Millennium is a global, diversified alternative investment firm, founded in 1989. Defined by evolution, innovation and focus, Millennium’s mission is to deliver results for our investors.</p><br><p>Our people are empowered with both independence and support: the autonomy to pursue ideas with conviction and the backing of a global network committed to collaboration, disciplined risk management and continuous learning. With opportunities to deepen expertise and accelerate development, talent at Millennium is equipped to adapt, evolve and build lasting impact over time. Discover how transformative growth accelerates impact.</p><br><p><b>Meet the Team</b></p><br><p><br>Core to the health and growth of our business, Millennium’s Information Technology organization supports the firm’s active, multi-manager business model with flexible, scalable technology and advanced proprietary systems. Within IT, the End User Services team delivers high-quality support across the employee technology environment, helping maintain reliable day-to-day operations, strong service coverage and a seamless end-user experience across the office and broader organization.</p><br><p><b>What You'll Do</b></p><br><ul><li>Deliver high-quality technical support to employees via phone, email and in person, ensuring reliable helpdesk and phone coverage</li><li>Manage daily helpdesk operations in ServiceNow, including incident and problem workflows, ticket oversight and timely resolution</li><li>Build, deploy and support desktop workspace kits, including workstations, thin clients, monitors, phones, mobile devices and peripherals</li><li>Execute moves, adds and changes across end-user hardware and office technology setups as needed</li><li>Create and maintain technical documentation and contribute to knowledge sharing across the team</li><li>Identify service gaps and process inefficiencies, and drive automation and continuous improvement initiatives that enhance the end-user experience</li><li>Triage and escalate high-priority issues appropriately, using strong judgment in a fast-paced support environment</li><li>Contribute to and lead local, regional and global IT projects while supporting the broader Technical Support and End User Services team</li></ul><p><b>What You Bring</b></p><br><ul><li>Bachelor’s degree in Computer Science or a related field</li><li>5+ years of enterprise-level technical support experience, ideally within financial services and including trade-floor support</li><li>Strong analytical and problem-solving skills, with experience using PowerShell, Python or other scripting languages</li><li>Familiarity with AI prompting and AI agents for automation or decision support; experience with Claude Code and Copilot is a plus</li><li>Deep knowledge of Microsoft Windows, Windows infrastructure, DNS, DHCP, TCP/IP, Microsoft Office, Bloomberg, Citrix, modern authentication and printing technologies</li><li>Solid understanding of PC hardware, mobile technologies including Microsoft Intune, Android and iOS, and collaboration tools such as Webex, Zoom and Teams</li><li>Excellent written and verbal communication skills, with a methodical approach to troubleshooting and a strong focus on service quality</li><li>A proactive, team-oriented mindset with strong time management skills, adaptability under pressure, and willingness to provide night, weekend, on-call and light travel coverage</li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>THE ORGANISATION Plan International is an independent development and humanitarian organisation/charity/non-profit that advances children s rights and equality for girls. We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected. Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes of the challenges girls and vulnerable children face. We support children s rights from birth until they reach adulthood and we enable children to prepare for and respond to crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge. For over 85 years, we have rallied other determined optimists to transform the lives of all children in more than 80 countries. We won t stop until we are all equal. Scaling Up Economic Empowerment and Systemic Integration is a three-year project (July 2026 June 2029) funded by the Ursula Zindel-Hilti Foundation (UZHF). The project aims to enhance the resilience and socioeconomic empowerment of vulnerable women and men within supportive and inclusive communities. The initiative focuses on strengthening collaboration between Plan International Egypt (PIE) and Ashoka Arab World (AAW) to achieve sustainable, community-driven impact. It engages social entrepreneurs, community leaders, and community-based organizations (CBOs) as key agents of change. The project will be implemented across four governorates: Assiut, Sohag, Beheira, and Damietta, targeting marginalized groups through integrated and inclusive economic empowerment interventions. A total of 24 partner CBOs will be supported through comprehensive institutional capacity building, governance strengthening, and tailored technical assistance provided by PIE. In parallel, these CBOs will participate in social entrepreneurship training delivered by AAW, equipping them with innovative tools and approaches to design and implement effective, community-based solutions. Following the capacity-building phase, CBOs will be empowered to design, implement, and manage local initiatives, with continued technical guidance and financial support from both PIE and AAW. At the community level, the project will directly target 1,600 beneficiaries, contributing to improved livelihoods and inclusive economic participation. The project is designed across 4 main outcomes: Outcome 1: Strengthened capacities of community actors, and CBOs as key drivers of change within the targeted communities. Outcome 2: Fostered influence and engagement of social entrepreneurs, youth emerging changemakers, and CBOs are across the targeted locations, as evidenced by the development and implementation of inclusive, community-based socioeconomic initiatives benefiting vulnerable women and youth. Outcome 3 Enhanced resilience of 1,600 women, youth, and men across the targeted locations through expanded and equitable access to sustainable socio-economic opportunities, contributing to inclusive growth and long-term socioeconomic empowerment. Outcome 4: Project s best practices and lessons learnt were streamlined and disseminated among the project s partners and participants to support women and youth entrepreneurs in establishing and scaling up their own businesses. THE OPPORTUNITY You will support the implementation of the Scaling Up Economic Empowerment and Systemic Integration project. You will focus on supporting the coordination of capacity-building activities, partnerships, and community-based interventions aimed at strengthening the capacities of partner CBOs and enhancing livelihood opportunities for vulnerable groups, particularly girls and young women. You will work closely with Plan International Egypt teams, partner organizations, and local stakeholders, support the delivery of training and social entrepreneurship activities, follow-up on mentorship processes, and ensure effective coordination and communication among all partners. Further, you will support logistical and administrative arrangements to facilitate smooth implementation across targeted governorates. Also, you will contribute to monitoring project progress, documenting lessons learned, and promoting knowledge-sharing to support project scaling, replication, and sustainability. KEY RESPONSIBILITIES • Support and follow up on capacity building activities with partner CBOs. • Conduct field visits to monitor progress, provide support, and identify challenges. • Organize reflection sessions to gather feedback and document lessons learned. • Coordinate with consultants and service providers for assessments and trainings. • Support delivery of social entrepreneurship and livelihood programmes. • Manage logistics and administration for project activities. • Collect and analyze data and feedback to inform improvements. • Contribute to monitoring and reporting, including inputs for donor communications. • Plan International has a robust global policy for Safeguarding and PII policy for Preventing Sexual Harassment Exploitation and Abuse; and Gender Equality and Inclusion standards, ensuring staff and associates within your scope strictly comply with these principles and guidelines. • You will be trusted to take on additional assignments within the scope of work as assigned by your supervisor on need basis.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>What we are looking for:</b><br>• Someone who possess a bachelor degree in Social Sciences, Development Studies or similar field.<br>• You should have 3-5 years of experience with a proven record of success at a similar level preferably in an INGO sector.<br>• Someone experienced in working with government entities, civil society organizations on livelihoods, economic empowerment, or community development projects.<br>• Someon experienced in planning, conducting, and facilitating trainings/workshops.<br>• You should have strong understanding of the socio-economic and governance context in Egypt, particularly challenges faced by vulnerable and marginalized groups.<br>• You should demonstrate ability to coordinate, and deliver participatory training and learning programmes.<br>• Someone with proven skills in documentation, reporting, and analysis of lessons learned, good practices, and project outcomes.<br>Please respond to the requirements of this role in your cover letter. Only applications in English language will be accepted.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Assistant Call Center Manager - BPO/Interpretation <p>We are seeking an experienced and results-driven <strong>Assistant Call Center Manager</strong> to support the management of daily call center operations and ensure the achievement of operational targets, service quality, client satisfaction, and team performance.</p><br> <p>In this role, you will assist in overseeing a large-scale account, supporting Team Leaders, Supervisors, and agents to ensure smooth service delivery, adherence to KPIs and SLAs, and continuous improvement across the operation.</p><br> <p>The ideal candidate is a strong people leader, highly organized, client-focused, and experienced in managing voice operations within a call center environment. You will work closely with the Service Delivery Manager, Operations Manager, and support functions to ensure operational excellence and consistent performance.</p><br> Key Responsibilities 1. Operations Management <ul><li>Support the management of day-to-day call center operations for the assigned account.</li><li>Ensure operational activities are executed in line with business objectives, client requirements, and service standards.</li><li>Monitor daily performance, service levels, productivity, quality scores, attendance, and other operational KPIs.</li><li>Ensure proper workflow management across shifts, teams, and functions.</li><li>Identify operational gaps and support the implementation of corrective action plans.</li><li>Coordinate with Team Leaders and support teams to ensure smooth and efficient service delivery.</li><li>Ensure all operational issues are escalated and resolved in a timely and effective manner.</li></ul> 2. Team Leadership and People Management <ul><li>Support, guide, and manage Team Leaders, Supervisors, and frontline agents to achieve operational targets.</li><li>Conduct regular performance reviews, coaching sessions, and feedback meetings.</li><li>Support employee engagement initiatives and promote a positive work environment.</li><li>Monitor team performance and ensure proper action plans are in place for underperforming employees.</li><li>Encourage accountability, discipline, professionalism, and continuous improvement across the team.</li><li>Ensure equal support and development opportunities for team members.</li><li>Assist in managing staffing, scheduling, attendance, absenteeism, and adherence.</li></ul> 3. Performance and KPI Management <ul><li>Monitor and analyze operational KPIs, including service level, AHT, productivity, quality, CSAT, attendance, shrinkage, and adherence.</li><li>Ensure performance targets are consistently met or exceeded.</li><li>Prepare performance reports and present insights to management.</li><li>Identify trends, root causes, and areas of improvement.</li><li>Work with Team Leaders to develop and implement performance improvement plans.</li><li>Track action plans and ensure measurable progress against agreed objectives.</li><li>Support initiatives that improve efficiency, quality, and customer experience.</li></ul> 4. Client and Stakeholder Management <ul><li>Support the Service Delivery Manager in client communication, business reviews, and operational meetings.</li><li>Assist in preparing client reports, presentations, and performance updates.</li><li>Ensure client expectations are understood and translated into clear operational actions.</li><li>Support the handling of client escalations and service-related concerns.</li><li>Maintain professional and effective communication with internal and external stakeholders.</li><li>Collaborate with Workforce Management, Quality, Training, HR, Recruitment, IT, and other support teams to ensure operational stability.</li></ul> 5. Quality and Compliance <ul><li>Ensure teams follow agreed processes, procedures, quality standards, and client guidelines.</li><li>Support quality monitoring activities and ensure quality improvement plans are implemented.</li><li>Work closely with the Quality team to identify performance gaps and coaching opportunities.</li><li>Ensure compliance with company policies, contractual obligations, and operational standards.</li><li>Support internal audits and ensure corrective actions are completed on time.</li><li>Promote a quality-focused culture across the operation.</li></ul> 6. Reporting and Continuous Improvement <ul><li>Prepare and review daily, weekly, and monthly operational reports.</li><li>Analyze performance data and recommend improvement initiatives.</li><li>Support process optimization projects to improve service delivery and operational efficiency.</li><li>Participate in operational reviews and management meetings.</li><li>Ensure accurate documentation of performance, actions, escalations, and follow-ups.</li><li>Drive continuous improvement across service quality, productivity, employee engagement, and customer satisfaction.</li></ul> Required Qualifications <ul><li>Bachelor's degree in Business Administration, Management, or a related field.</li><li>Minimum <strong>5–7 years of experience</strong> in a call center environment.</li><li>Minimum <strong>2–3 years of experience</strong> in a supervisory or assistant manager role.</li><li>Proven experience managing voice operations.</li><li>Strong experience in managing Team Leaders, Supervisors, and large operational teams.</li><li>Excellent command of English, both written and spoken.</li><li>Strong operational knowledge of call center processes and KPIs.</li><li>Ability to manage rotational shifts and 24/7 operations.</li><li>Strong understanding of service delivery, quality, performance management, and customer satisfaction.</li></ul> Preferred Qualifications <ul><li>Experience in interpretation management or interpreter services is preferred.</li><li>Knowledge of call center quality frameworks, preferably COPC.</li><li>Experience working with international clients or English-speaking markets.</li><li>Experience managing client-facing operations.</li><li>Proven track record of achieving operational targets and improving performance.</li><li>Experience in workforce planning, quality improvement, and process enhancement is a plus.</li></ul> Required Skills and Competencies Leadership and People Management <ul><li>Strong leadership and team management skills.</li><li>Ability to coach, motivate, and develop Team Leaders and agents.</li><li>Strong decision-making and problem-solving skills.</li><li>Ability to manage performance and drive accountability.</li><li>High level of ownership, discipline, and reliability.</li></ul> Operational and Analytical Skills <ul><li>Excellent understanding of call center operations and performance metrics.</li><li>Strong analytical skills with the ability to interpret data and identify trends.</li><li>Ability to manage KPIs, SLAs, productivity, quality, and customer experience.</li><li>Strong root cause analysis and action planning skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li></ul> Communication and Stakeholder Management <ul><li>Excellent verbal and written communication skills.</li><li>Strong presentation and reporting skills.</li><li>Ability to communicate professionally with clients, management, and internal teams.</li><li>Strong collaboration skills across different departments and support functions.</li><li>Ability to handle escalations calmly and effectively.</li></ul> Client and Customer Orientation <ul><li>Strong client orientation and service mindset.</li><li>Ability to understand client requirements and operational expectations.</li><li>Focus on delivering an excellent customer experience.</li><li>Results-driven with a strong quality and performance focus.</li><li>Ability to support business objectives and service improvement initiatives.</li></ul> Personal Attributes <ul><li>Detail-oriented and reliable.</li><li>Flexible and able to work under pressure.</li><li>Strong time management and prioritization skills.</li><li>Positive attitude with a continuous improvement mindset.</li><li>Professional, proactive, and solution-oriented.</li></ul> Work Conditions <ul><li><strong>Working Hours:</strong> US shift</li><li><strong>Working Model:</strong> On-site</li><li><strong>Working Days:</strong> 5 working days per week, with 2 days off</li><li><strong>Operation Type:</strong> Voice account / 24/7 operations environment</li></ul> Why Join Us? <p>This is a great opportunity for an experienced call center professional to take the next step in their leadership career, support a large-scale operation, and contribute directly to service excellence, team performance, client satisfaction, and business growth.</p><br> <p>If you are a strong leader with a passion for operations, people management, and delivering exceptional customer service, we invite you to apply and become part of our dynamic team.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.</b></p><br><p><b>We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.</b></p><br><p><b>If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.</b></p><br><p><b><span><span><span>For more information about our privacy policy and how to manage cookies, visit our </span></span></span></b><b>Privacy Policy</b><b><span><span><span>.</span></span></span></b></p><br><p><b><span>Job Title:</span></b><span>&nbsp;Customer Success Manager (CSM)</span></p><br><br><p><b><span>Location:</span></b> <span>Cairo, Egypt</span></p><br><br><p><b><span>Employment Type:</span></b> <span>Full-time / Hybrid&nbsp;/ </span><span>Travel to customer sites and AVEVA offices is expected (~25% annually)</span></p><br><br><p><b><span>The job</span></b></p><br><p><span>The </span><b><span>Customer Success Manager (CSM)</span></b><span> is the main customer contact responsible for helping customers achieve faster value, stronger adoption, and better business outcomes from their AVEVA solutions. The role manages a portfolio of accounts through success planning, regular engagement, and trusted stakeholder relationships, while working cross-functionally with internal teams and partners to maximize customer value and support growth. The CSM also serves as the </span><b><span>voice of the customer</span></b><span> internally, helping drive continuous improvement across products and services.</span> </p><br><br><p><b><span>Key responsibilities</span></b></p><br><br><p>As part of the Customer Success organization, the Customer Success Manager is responsible for managing existing accounts, ensuring the customer’s success and their perceived value of the AVEVA software set</p><br><p>The Customer Success Manager will focus on these key areas for a defined customer portfolio as the CSM strives to become a trusted partner and consultant for those customers</p><br><p><u>Onboarding</u> - establishing relationships, educating the customer on AVEVA resources and services, set expectations, identify business goals and objectives, and accelerate deployment readiness</p><br><p><u>Deployment</u> - work with the Delivery Services Team or AVEVA partners to define architecture, identify and prioritize the PI rollout, recommend AVEVA Services or Support, define the Enterprise Roadmap, define and manage the ‘Services’ budget, and request, quote, coordinate AVEVA Services and Resources</p><br><p><u>Adoption</u> - understand customer’s business and operations, define Success Plan, educate and consult on AVEVA use cases of value to customer, leverage workshop services, drive adoption for strategic AVEVA software (Cloud, synergy Sales plays, etc.)</p><br><p><u>Expansion</u> - identify new business opportunity and team up with Sales to generate business revenue, leveraging both on deep expertise of customer’s business and frequent contacts</p><br><br><p><b><span>Essential requirements</span></b></p><br><br><ul><li><p><b>4+ years</b>’ experience in similar roles</p><br></li><li><p>Strong Verbal and written Communication skills</p><br></li><li><p>Strong presentation skills on AVEVA core technologies, business initiatives and services <b>OR</b> similar products (Engineering / E3D, PI System / Historian, InTouch / System Platform / SCADA, MES / Operations Management, Predictive Analytics / AIM, and CONNECT)</p><br></li><li><p>Ability to work well with cross-function and geographically distributed teams</p><br></li><li><p>Strong multi-tasking ability with a keen sense of prioritization</p><br></li><li><p>Strong relationship management and organizational skills</p><br></li><li><p>Experience with project and program management methodology and techniques</p><br></li><li><p>‘Out-of-the-box’ thinking that will enable delivery of solutions and services tailored for individual customer profiles and situations</p><br></li><li><p>Ability to think strategically, as well as tactically</p><br></li><li><p>Effective use and understanding of CRM systems, Office 365, SharePoint, PowerBI, Salesforce, and Workday</p><br></li><li><p>Language Requirements: Arabic and English</p><br></li></ul><br><p><b><span>Desired skills</span></b></p><br><br><ul><li><p><b>4+ years</b> of relevant experience in the manufacturing and/or services industry</p><br></li><li><p><b>2+ years</b> of experience with AVEVA software products, with working knowledge of one or more of the following, or similar solutions: Engineering / E3D, PI System / Historian, InTouch / System Platform / SCADA, MES / Operations Management, Predictive Analytics / AIM, and CONNECT</p><br></li><li><p>Experience with AVEVA Engineering products would be considered an added advantage</p><br></li><li><p>Industry knowledge in one or more of the following sectors: Oil &amp; Gas, Mining, or Power</p><br></li><li><p>French language proficiency would be considered a strong asset</p><br></li></ul><p><b><span>Commercial at AVEVA</span></b></p><br><br><p><span><span>Our Commercial team, </span><span>comprised</span><span> of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions.</span></span></p><br><br><p><span><span>If </span><span>you're</span><span> passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, </span><span>you'll</span><span> find success and </span><span>fulfilment</span><span> in our Commercial team.</span></span></p><br><br><p><span><span>Find out more:</span></span><u><span>https://www.aveva.com/en/about/careers/</span></u></p><br><br><p><b><span>AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment.&nbsp; Background checks will be conducted in accordance with local laws and may, subject to those laws, &nbsp;include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check.&nbsp; Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.</span></b></p><br><p><br><b>AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.<br>&nbsp;<br>Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.</b></p><br> </div>

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know — connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <h4>Team supervision & leadership:</h4> <ul> <li>Supervise and lead the team of waiters/waitresses, runners, ensuring they deliver exceptional service that aligns with the restaurant’s standards and vision.</li> <li>Provide ongoing training, coaching, and feedback to team members to improve service delivery and knowledge of the specialty menu.</li> <li>Foster a positive, engaged, and high-performing team environment.</li> <li>Ensure that all team members maintain a high level of professionalism and uphold company standards.</li> </ul> <h4>Guest experience & service excellence:</h4> <ul> <li>Oversee the delivery of a personalized and memorable dining experience for each guest, ensuring the service is aligned with the theme or cuisine specialty of the restaurant.</li> <li>Address any guest concerns or issues promptly and professionally, ensuring their satisfaction.</li> <li>Ensure that team members provide detailed and accurate explanations of the menu, including ingredient sourcing, preparation methods, and wine pairings.</li> </ul> <h4>Menu expertise & recommendations:</h4> <ul> <li>Maintain a deep understanding of the restaurant’s specialized menu, including unique ingredients, preparation techniques, and drink pairings.</li> <li>Supervise and guide the team in offering wine, cocktail, or non-alcoholic beverage pairings, and assist guests with dietary restrictions or special requests.</li> <li>Stay updated on seasonal menu changes and ensure that the team is well-informed of any new specialty dishes or drinks.</li> </ul> <h4>Operational efficiency:</h4> <ul> <li>Oversee the daily operations of the specialty dining area, ensuring all service areas are properly organized and that all guest orders are taken and delivered efficiently.</li> <li>Ensure proper organization of dining areas, including table settings, glassware, utensils, and condiments, for smooth service transitions.</li> <li>Coordinate with kitchen and bar teams to ensure that all orders are prepared and delivered promptly, according to guest preferences.</li> </ul> <h4>Upselling & revenue generation:</h4> <ul> <li>Supervise the team in upselling premium dishes, beverages, and exclusive items to enhance the guest experience and increase revenue.</li> <li>Encourage team members to suggest additional menu items or beverage pairings to complement the meal.</li> </ul> <h4>Reporting & administrative duties:</h4> <ul> <li>Ensure accurate reporting of daily operations, including guest feedback, sales data, and staff performance.</li> <li>Prepare and submit operational reports to senior management, highlighting areas for improvement or adjustment.</li> <li>Monitor stock levels of restaurant supplies (e.g., menus, utensils, glasses) and ensure timely replenishment as needed.</li> </ul> <h4>Health & safety compliance:</h4> <ul> <li>Enforce health and safety standards, ensuring that all staff follow proper hygiene practices and maintain a clean and safe dining environment.</li> <li>Ensure all safety protocols are followed in the dining area, including emergency procedures.</li> </ul> <h4>Problem resolution & continuous improvement:</h4> <ul> <li>Proactively address and resolve operational challenges, ensuring the team stays focused on providing excellent service.</li> <li>Collect and act on guest feedback to continuously improve the quality of in-room dining service and experience.</li> <li>Identify areas for improvement in processes and service, providing suggestions for enhancements to the management team.</li> </ul> <h4>Additional responsibilities:</h4> <ul> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>Qualifications</h4> <h4>Experience/certificates/education</h4> <ul> <li>Experience: Minimum of 1-2 years in a supervisory role in restaurant operations, preferably in a high-end restaurant or a luxury hospitality environment.</li> <li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li> <li>Skills & attributes: <ul> <li>Strong leadership and people management skills.</li> <li>Excellent interpersonal and communication abilities.</li> <li>Attention to detail and strong organizational skills.</li> <li>Proven ability to manage multiple priorities and meet deadlines.</li> <li>Ability to handle confidential and sensitive information.</li> <li>Strong understanding of food and beverage trends, menu development, and service excellence.</li> <li>Proficiency in relevant software and MS Office Suite.</li> <li>Professional and well-presented at all times.</li> <li>Customer-centric approach with a passion for hospitality.</li> <li>Proactive problem-solver with a solutions-oriented mindset.</li> <li>Ability to work in a fast-paced, dynamic environment.</li> <li>Must be able to handle multiple tasks and adapt to changing priorities.</li> </ul> </li> <li>Language: <ul> <li>Excellent reading, writing and oral proficiency in English language.</li> <li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li> </ul> </li> </ul> <h4>Additional information</h4> <p><strong>What awaits you...</strong></p> <ul> <li>The opportunity to join an international, innovative, and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li> </ul></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a DevOps Engineer to support global IT integration and lead the delivery of secure, scalable, and production-ready solutions on private cloud environments. This role focuses on building and managing modern application platforms using Kubernetes while ensuring high availability, reliability, and seamless deployment for multiple Vodafone markets.</p> <h4>What you’ll do</h4> <ul> <li>Ensure availability, reliability, and performance of applications, infrastructure, and CI/CD pipelines across environments</li> <li>Lead system migrations, upgrades, and integrations, including decisions on tooling, automation, and deployment strategies</li> <li>Manage incident and problem resolution, prioritising according to SLA impact and business criticality</li> <li>Define and promote DevOps best practices, including monitoring, automation, and knowledge sharing</li> <li>Collaborate with internal teams and external vendors to resolve issues and drive continuous improvements</li> <li>Maintain application and server availability across UNIX and Windows platforms</li> <li>Troubleshoot and resolve application, infrastructure, and database-related issues</li> <li>Support and enhance CI/CD pipelines and automation frameworks</li> <li>Maintain and update technical documentation and knowledge bases</li> <li>Use internal tools and documentation repositories to efficiently resolve incidents</li> </ul> <h4>Who you are</h4> <ul> <li>Experienced in DevOps tools implementation and system integration</li> <li>Strong knowledge of Kubernetes, Docker, and microservices architecture</li> <li>Familiar with tools such as Jira, Confluence, GitHub, Nexus, and SonarQube</li> <li>Understanding of AWS cloud services is advantageous</li> <li>Solid background in UNIX/Linux administration and IT infrastructure (e.g., DNS, proxy, connectivity)</li> <li>Experience in service management, prioritisation, and handling multiple incidents simultaneously</li> <li>Familiarity with ITIL practices or certification is beneficial</li> <li>Knowledge of API management tools such as Apigee is desirable</li> <li>Basic software or web development knowledge is an advantage</li> <li>Strong problem-solving, collaboration, and communication skills</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on global platforms supporting multiple Vodafone markets</li> <li>Exposure to modern DevOps practices, private cloud environments, and large-scale systems</li> <li>Collaborative working environment with cross-functional and international teams</li> <li>Opportunities for professional growth through system upgrades, migrations, and innovation initiatives</li> <li>Ability to contribute to process improvements and automation</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced Kubernetes orchestration and containerisation practices</li> <li>End-to-end CI/CD pipeline management and optimisation</li> <li>Cloud-native architecture and private cloud platform engineering</li> <li>Incident management and root cause analysis in large-scale environments</li> <li>Cross-functional collaboration and stakeholder management in global delivery models</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology, and transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry, and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>This role is suited to individuals with strong backend expertise who enjoy working on complex, distributed systems using modern Java frameworks, cloud technologies, and microservices architectures. The position follows a hybrid working model and offers the opportunity to contribute to large-scale, business-critical platforms within a global environment.</p> <h4>What you’ll do</h4> <ul> <li>Design, develop, and maintain robust Java-based applications for enterprise-wide platforms.</li> <li>Build and enhance microservices using Spring Boot, Spring Cloud, and Spring Security.</li> <li>Develop solutions to complex technical problems, ensuring scalability, reliability, and performance.</li> <li>Work with Java 8 or Java 17 environments, applying modern language features and best practices.</li> <li>Implement containerised services using Docker and Kubernetes.</li> <li>Collaborate within CI/CD pipelines to enable efficient build, test, and deployment processes.</li> <li>Contribute to cloud-based deployments and services, with exposure to AWS environments.</li> <li>Work closely with cross-functional teams to deliver high-quality outcomes aligned to business needs.</li> <li>Apply strong problem-solving and analytical skills to diagnose and resolve technical issues.</li> </ul> <h4>Who you are</h4> <ul> <li>You have strong hands-on experience with Java and enterprise application development.</li> <li>You bring solid expertise in Spring Boot, Spring Cloud, and Spring Security frameworks.</li> <li>You have experience designing and working with microservices architectures.</li> <li>You are comfortable working with containerisation technologies such as Docker and Kubernetes.</li> <li>You have familiarity with CI/CD pipelines and cloud platforms, particularly AWS.</li> <li>You demonstrate excellent problem-solving and analytical thinking skills.</li> <li>You communicate clearly and effectively in English, both verbally and in writing.</li> <li>You collaborate well with others and contribute positively within diverse, distributed teams.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Exposure to enterprise-scale, cloud-native systems within a global organisation.</li> <li>Opportunities to work with modern Java versions, microservices, and container orchestration.</li> <li>Access to structured training programmes and professional certifications.</li> <li>Clear development pathways and potential promotion opportunities in line with HR mobility policies.</li> <li>A hybrid working model that supports flexibility and collaboration.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced backend engineering practices using modern Java frameworks.</li> <li>Designing and operating scalable microservices architectures.</li> <li>Cloud-native development and deployment on AWS platforms.</li> <li>Container orchestration and service resilience using Kubernetes.</li> <li>Working effectively within CI/CD-driven delivery environments.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.</p><br><p>DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.</p><br><p>For more information, please visit: www.didiglobal.com/news</p><br>#LI-Hybrid<p>From day one you'll find a rich, collaborative, global culture where your responsibilities will have a direct impact on the company's strategy and growth.</p><br> <p>Being part of the Operations Team will give you the unique opportunity to be responsible for pushing the sustained growth of the DiDi Mobility rider platform while adding value to the marketplace in Egypt via executing new initiatives.</p><br> <ul> <li>Collect, analyze, and interpret large datasets related to rider behavior, trip patterns, customer feedback, and operational performance to support data-driven decision-making.</li> <li>Support the growth and sustainability of the active rider base by monitoring acquisition and recall performance, ensuring healthy sign-up volumes, conversion rates, and retention metrics.</li> <li>Manage and optimize incentive allocation across new rider acquisition and recall initiatives, ensuring efficiency while meeting volume and performance targets.</li> <li>Track campaign performance and key KPIs, providing regular insights and recommendations to improve effectiveness and ROI.</li> <li>Provide analytical and administrative support for cross-functional projects led by the Operations Manager, including timeline tracking, stakeholder coordination, and progress reporting.</li> <li>Evaluate existing operational processes and workflows to identify inefficiencies, gaps, and opportunities for improvement, and support the implementation of optimization initiatives.</li> <li>Assist in A/B testing and experimentation, including hypothesis formulation, result analysis, and post-test recommendations.</li> <li>Collaborate with Product, Marketing, and CX teams to translate insights into actionable improvements across the rider journey.</li> </ul><ul><li>We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient. </li><li>We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics. </li><li>We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do. </li><li>We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other. </li><li>We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow. </li><li>We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.</li></ul><p><strong>We are committed to building inclusive and diverse teams.</strong></p><br><p>At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.</p><br><p>Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.</p><br><p>We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.</p><br><p><em><strong>I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms</strong></em></p><br><p>• Bachelor’s degree in Business Administration, Economics, Statistics, or related field.</p><br> <p>• 1-3 years of experience in a data analysis, business analysis, or similar role.</p><br> <p>• Strong analytical skills with experience in using statistical tools and software.</p><br> <p>• Proficient in Microsoft Excel and data visualization tools. SQL knowledge is a plus.</p><br> <p>• Excellent organizational and communication skills.</p><br> <p>• Ability to work effectively in a team and adapt to a rapidly changing environment.</p><br> <p>• Excellent verbal and written communication skills.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet. As part of Dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.</p><p>As the Brand and Communication Senior Specialist, you will play a pivotal role in developing and executing comprehensive brand and communication strategies to enhance brand awareness, drive engagement, and support business objectives. You will have to be a strategic thinker with a creative mindset, exceptional <b>communication skills, and a passion for building and nurturing brand equity.</b></p><p><b>Key Responsibilities:</b></p><ul><li>Brand Strategy Development: Develop and implement strategic brand plans aligned with company objectives, ensuring consistency across all touchpoints and channels;</li><li>Brand Identity Management: Manage and uphold the company's brand identity, including visual elements, messaging, and tone of voice, to ensure alignment with brand values and positioning;</li><li>Content Creation and Management: Create compelling and engaging content for various platforms, including social media, website, email, and print materials, that effectively communicates the brand message and resonates with the target audience;</li><li>Campaign Development: Lead the development and execution of integrated marketing campaigns, from concept to delivery, across multiple channels to drive brand awareness, engagement, and conversion;</li><li>PR &amp; Media Relations: Cultivate and maintain relationships with media outlets, journalists, and influencers to secure press coverage and amplify brand messaging through earned media channels;</li><li>Digital Marketing: Collaborate with digital marketing teams to optimise online presence, including website content, SEO/SEM strategies, email marketing, and social media advertising;</li><li>Internal Communication: Develop and implement internal communication strategies to ensure consistent messaging and alignment with company culture and values among employees;</li><li>Brand Performance Measurement: Track and analyse key performance indicators (KPIs) to evaluate the effectiveness of brand and communication initiatives and make data-driven recommendations for optimisation;</li><li>Stakeholder Collaboration: Collaborate cross-functionally with internal teams, including marketing, sales, product development, and senior leadership, to ensure brand initiatives are integrated and aligned with broader business goals.</li></ul><p><b>Qualifications</b></p><p>Bachelor s degree in marketing, Mass Communication, or a related field.</p><p>Experience</p><p>5+ years of experience in a similar role. Preferably in a reputable creative agency.</p><p>Knowledge</p><p>Experience in brand management, communication, or marketing roles with a proven track record of success;</p><p>Strong strategic thinking and analytical skills, with the ability to translate insights into actionable strategies;</p><p>Excellent written and verbal communication skills, with a keen attention to detail and the ability to craft compelling narratives;</p><p>Creative mindset with a passion for storytelling and brand building;</p><p>Experience with digital marketing platforms, content management systems, and analytics tools;</p><p>Ability to thrive in a fast-paced environment, manage multiple projects simultaneously, and meet tight deadlines;</p><p>Strong interpersonal skills and the ability to collaborate effectively with diverse teams and stakeholders.</p><p>Skills</p><p>Excellent communication, collaboration, and time-management skills, including prioritising, scheduling and adapting when necessary;</p><p>Strong creative skills;</p><p>Strategic Thinker.</p><p>Traits</p><p>Agile and capable of handling multiple projects simultaneously;</p><p>An eye for detail and the ability to proofread one's own work is a must;</p><p>Ability to work independently with little or no daily supervision;</p><p>Strict adherence to the style guides of Dubizzle and their policies for publication;</p><p>Creative, innovative and easily adapts to changes.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in marketing, Mass Communication, or a related field.</li><li>5+ years of experience in a similar role. Preferably in a reputable creative agency.</li><li>Experience in brand management, communication, or marketing roles with a proven track record of success;</li><li>Strong strategic thinking and analytical skills, with the ability to translate insights into actionable strategies;</li><li>Excellent written and verbal communication skills, with a keen attention to detail and the ability to craft compelling narratives;</li><li>Creative mindset with a passion for storytelling and brand building;</li><li>Experience with digital marketing platforms, content management systems, and analytics tools;</li><li>Ability to thrive in a fast-paced environment, manage multiple projects simultaneously, and meet tight deadlines;</li><li>Strong interpersonal skills and the ability to collaborate effectively with diverse teams and stakeholders.</li><li>Excellent communication, collaboration, and time-management skills, including prioritising, scheduling and adapting when necessary;</li><li>Strong creative skills;</li><li>Strategic Thinker.</li><li>Agile and capable of handling multiple projects simultaneously;</li><li>An eye for detail and the ability to proofread one's own work is a must;</li><li>Ability to work independently with little or no daily supervision;</li><li>Strict adherence to the style guides of Dubizzle and their policies for publication;</li><li>Creative, innovative and easily adapts to changes.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors. The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team comprised of Butlers and Butler Valets and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department. While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.</p><p>CORE WORK ACTIVITIES</p><p>Managing Butler Services</p><p>Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests. Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement. Manages VIP guests schedules as appropriate to support potential needs. Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible. Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey. Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results. Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team. Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members. Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship. Continuously strives with the team to provide the bespoke and uncompromising services. Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).</p><p>Supporting Management of Front Desk Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</p><p>Guest Relations</p><p>Sets the standard and tone for how Butler team members drive guest relations. Coaches team members to recognize and build rapport with guests. Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements. Verifies Butler teams manage guests schedules to anticipate potential needs. Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible. Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy. Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. ? Assists other employees to verify proper coverage and prompt guest service.</p><p>Managing Departmental Costs</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience</h2><p>High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.</p><p></p></section>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>To achieve SME and SOHO customer acquisition targets by ensuring excellent customer experience standards and positioning our offering competitively to capture and grow market share.</p> <h4>Job profile</h4> <ul> <li>Manage a team of up to 15 outsourced sales agents to achieve key targets, including net additions, voice points, solutions, and accounts.</li> <li>Plan and distribute sales activities across territories to maximize opportunities, grow market share, and increase year-on-year sales.</li> <li>Collaborate with key stakeholders (Marketing, Activation, and project owners) to ensure smooth execution of tasks and projects.</li> <li>Encourage innovation within the team by identifying and supporting new ideas that improve performance.</li> <li>Reduce and resolve customer complaints while maintaining high sales quality standards (93% by Month 3, 85% by Month 6, and keeping “no network” cases below 7%).</li> <li>Train and develop the team to represent Vodafone effectively and support the Digital #1 strategy.</li> <li>Deliver an exceptional customer experience to achieve top Net Promoter Score (NPS) for acquired accounts.</li> </ul> <h4>Competencies and qualifications</h4> <ul> <li>Excellent sales skills and problem solving.</li> <li>Reporting, time management, and presentation skills.</li> <li>Excellent leadership, negotiation, and communication skills.</li> <li>Full awareness about retail structure and related functions.</li> <li>Results oriented, self-disciplined, and organized.</li> <li>Fluent spoken and written English language.</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Description</b></p><p><b>Responsibilities</b></p><p>Credit Assessment and Risk Management:</p><p>· Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups.</p><p>· Review and approve credit applications, ensuring they meet the hotel’s credit policy.</p><p>· Analyze customer financial history and determine appropriate credit limits for each account.</p><p>· Regularly monitor and assess accounts to identify and mitigate potential credit risks.</p><p>Accounts Receivable Management:</p><p>· Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time.</p><p>· Follow up on outstanding accounts and overdue payments to ensure timely resolution.</p><p>· Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt.</p><p>· Ensure that all payments are posted correctly and accurately in the hotel’s financial systems.</p><p>Credit Policy Enforcement:</p><p>· Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders.</p><p>· Monitor and enforce the hotel’s credit terms, ensuring that clients’ credit limits and payment terms are respected.</p><p>· Approve or decline requests for extended credit or credit extensions in line with hotel policy.</p><p>Collections and Dispute Resolution:</p><p>· Lead and manage the collections process, working with customers to ensure timely and full payment.</p><p>· Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies.</p><p>· Negotiate payment arrangements with clients who may be facing financial difficulties.</p><p>· Work wth the legal department or external collections agencies when necessary to recover overdue payments.</p><p>Reporting and Financial Analysis:</p><p>· Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management.</p><p>· Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process.</p><p>· Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported.</p><p>Team Leadership and Supervision:</p><p>· Supervise and train the accounts receivable and credit team to ensure efficient operations.</p><p>· Provide guidance on credit management best practices, improving team performance and reducing errors.</p><p>· Foster a collaborative and effective working environment within the credit and finance departments.</p><p>Internal and External Coordination:</p><p>· Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing.</p><p>· Work closely with the finance department to ensure proper cash flow management and adherence to budgets.</p><p>· Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues.</p><p>Compliance and Documentation:</p><p>· Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management.</p><p>· Maintain accurate records of all credit agreements, transactions, and payment history.</p><p>· Ensure proper filing and documentation of all credit-related documents for auditing purposes.</p><p>Additional Responsibilities:</p><p>· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p>People &amp; Culture</p><p>Employee Relations</p><p>· Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.</p><p>· Work alongside with the People &amp; Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</p><p>Recruitment</p><p>· Hire new Heartists in conjunction with the People &amp; Culture Leader through INES.</p><p>· Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</p><p>Employee Engagement and Communications</p><p>· Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People &amp; Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year.</p><p>· Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture.</p><p>· Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People &amp; Culture leader as well as Hotel Manager/General Manager.</p><p>Learning &amp; Talent Development &amp; Performance Management</p><p><br></p><p>· Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.</p><p><br></p><p>· Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.</p><p><br></p><p>· Ensure Departments have adequate Departmental trainers, and these are well utilised.</p><p><br></p><p>· For all supervisory positions have a transparent development programme in place in conjunction with the Talent &amp; Culture leader as well as Learning &amp; Development.</p><p>· Development of direct reports to give them ongoing feedback and development.</p><p>· Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</p><p>· Performs additional duties as directed by supervisors.</p><p>· Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</p><p>· Is fully conversant with all health and safety, fire and emergency procedures.</p><p>· Maintains a high standard of personal hygiene, dress, uniform, and body language.</p><p>· Is polite and professional in any situation where the image or regulation of the hotel is represented.</p><p>· Attends meetings and training as required by supervisors.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least 3-5 years of experience in credit management, preferably within the hospitality industry.</li><li>A degree in Finance, Accounting, Business Administration, or a related field.</li><li>A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus.</li><li>Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms).</li><li>Strong Microsoft Excel skills for data analysis, reporting, and financial tracking.</li><li>Strong ability to analyze financial data, assess credit risks, and make informed decisions.</li><li>Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes.</li><li>Ability to manage financial records and ensure accuracy in all credit-related activities.</li><li>Ability to resolve issues related to billing, collections, and disputes effectively.</li><li>Experience in supervising and guiding a team to meet departmental objectives.</li></ul><p></p></section>

<p><h4>Connect to your career at Deloitte<\/h4>\n<p>Deloitte, established globally in 1845, is the world\u2019s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.<\/p>\n<p>Deloitte Innovation Hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients\u2019 most complex business problems, across portfolios that include \u2018Strategy & Transactions\u2019, \u2018Customer\u2019, \u2018Engineering, AI & Data\u2019, \u2018Enterprise, Technology & Performance\u2019 and \u2018Cyber\u2019. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.<\/p>\n<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.<\/p>\n\n<h4>Your opportunity<\/h4>\n<p>Interested in joining our exciting and thriving Intelligent Automation practice? We are recruiting Microsoft 365, Power Platform & Dynamics Consultants, specialising in intelligent automation and low code application development to join our team in Cairo.<\/p>\n<p>This is an exciting opportunity to join a growing team which has been identified as a critical element of Deloitte\u2019s next generation service provision. Demand for our services is higher than ever and we need experienced people who will grow and succeed with us.<\/p>\n<p>You will be part of a diverse and strategically important team that focuses principally on implementing robotic and cognitive technology solutions to replicate human actions and mimic human judgement, to help our clients improve workforce quality, speed and productivity. Working alongside colleagues from across the globe, Deloitte is an environment where you and your career can flourish.<\/p>\n<p>The Intelligent Automation team focuses principally on implementing automation, cloud and artificial intelligence solutions to replicate human actions and mimic human judgement, to help our clients improve workforce quality, speed and productivity. We are looking to grow this high-demand and high-impact team, to help our clients address their greatest challenges. We offer opportunities for exciting and innovative work with clients across multiple sectors and with leading technologies, skills acquisition and professional knowledge growth.<\/p>\n<p>We need the very best people to join us and that is where you come in!<\/p>\n\n<h4>Your role<\/h4>\n<p>As part of this team you would be working principally with Microsoft Power Platform applications (Power Apps, Power Automate, Power BI & Power Virtual Agents), Office 365, Azure and Dynamics, to address the challenges and automation ambitions of our clients and deliver results. As a Developer within this team, you have the opportunity to develop your career while working with multiple clients across all major industries in an innovative and dynamic environment.<\/p>\n<p>As a Developer within our Intelligent Automation practice, your role will involve:<\/p>\n<ul>\n <li>Working with our clients to understand the opportunity for automation within their organisation, and developing automation strategies, embedding principles, crafting roadmaps and business cases<\/li>\n <li>Engaging in both advisory and implementation projects, from helping clients with their wider transformation strategies, to supporting the full lifecycle of delivery projects of design, develop, pilot, deploy, test, run<\/li>\n <li>Understanding, evaluating, and re-imagining end-to-end processes within publicly sensitive operations factored in, enabling the successful translation of automation needs into clear requirements for automation purposes<\/li>\n <li>Undertaking requirements gathering (both process and technical), client interviewing, documentation of processes and process assessment<\/li>\n <li>Working with stakeholders at all levels including senior stakeholders and across the client, Deloitte and third parties (including software vendors)<\/li>\n <li>Understanding the importance of stakeholder and change management and incorporating it into the implementation of automation strategies<\/li>\n <li>Working effectively within inclusive and diverse teams where people are recognised for their contribution, and actively supporting the development of individuals and teams, both formally and informally<\/li>\n<\/ul>\n\n<h4>Your work, your choice<\/h4>\n<p>At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We, therefore, carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. If the working pattern you are looking for is not specifically indicated below, we are happy to discuss alternative arrangements.<\/p>\n<p><strong>Location:<\/strong> Cairo, with domestic and international travel per your clients\u2019 requirements<\/p>\n<p><strong>Suggested work pattern:<\/strong> This is a permanent full-time opportunity, with a travel requirement, but with the opportunity to benefit from the firm\u2019s agile working practices.<\/p>\n\n<h4>Your technical experience<\/h4>\n<p>We expect you to have skills and experience in the following:<\/p>\n<ul>\n <li>3 - 7 years of developer experience with the Microsoft Power Platform (Power Apps, Power Automate, Power BI, Power Virtual Agents), or Dynamics 365<\/li>\n <li>Experience with Canvas, Model Driven and Portal apps<\/li>\n <li>Microsoft certified in one or more of the following:\n <ul>\n <li>PL-900 \u2013 Power Platform Fundamentals<\/li>\n <li>PL-100 \u2013 Power Platform App Maker Associate<\/li>\n <li>PL-200 \u2013 Power Platform Functional Consultant Associate<\/li>\n <li>MB-910 \u2013 Dynamics 365 Fundamentals (CRM)<\/li>\n <li>MB-920 \u2013 Dynamics 365 Fundamentals Finance and Operations Apps (ERP)<\/li>\n <\/ul>\n <\/li>\n <li>Experience with Microsoft Office 365 including SharePoint and Teams<\/li>\n <li>Experience with Microsoft Azure products and services including Azure Logic Apps and the Azure AI Platform<\/li>\n <li>Experience with Dataverse (Common Data Service) and SQL<\/li>\n <li>Experience in HTML, Power FX and developing custom connectors<\/li>\n <li>Experience creating managed and unmanaged solutions<\/li>\n <li>Knowledge of how to interact with REST APIs and formats (JSON)<\/li>\n <li>Experience working with agile and iterative delivery methods<\/li>\n <li>Ability to analyse, understand business problems and document in a detailed design document<\/li>\n <li>Proficiency in MS Office (Access, Outlook, Excel, PowerPoint) including macros creation<\/li>\n<\/ul>\n<p>The following will be an added advantage:<\/p>\n<ul>\n <li>Internal or external consultancy experience<\/li>\n <li>Technical university degree<\/li>\n <li>In-depth knowledge of alternative automation technologies\/vendors such as Automation Anywhere, Be Informed, Blue Prism, NICE and UiPath<\/li>\n <li>In-depth knowledge of alternative low code technologies\/vendors such as Appian, Outsystems and Pega<\/li>\n <li>Experience with cloud computing platforms such as Google Cloud Platform, Amazon Web Services, Microsoft Azure, and their cognitive services<\/li>\n<\/ul>\n\n<h4>Your professional experience<\/h4>\n<p>We are looking for a blend of business and technical skillsets. As such, to be successful you are required to:<\/p>\n<ul>\n <li>Have a keen interest in intelligent automation, Microsoft, cloud-based technology and its implications for our clients\u2019 organisation<\/li>\n <li>Demonstrate an understanding of intelligent automation, familiarity with Microsoft technology and any of the key vendor platforms, and a clear understanding of the direction of travel in the market<\/li>\n <li>Have experience in delivering intelligent automation programmes from opportunity identification, to live deployment and hyper-care<\/li>\n <li>Demonstrate knowledge of process improvement, process design, business process mapping and experience in delivering end-to-end process reviews<\/li>\n <li>Demonstrate experience managing complex stakeholder environments and relationships<\/li>\n <li>Possess good problem solving and analytical skills<\/li>\n <li>Demonstrate an ability to problem-solve in a creative manner<\/li>\n <li>Be comfortable working within an agile delivery environment<\/li>\n <li>Work effectively within an inclusive team and actively support the development of individuals and teams, both formally and informally<\/li>\n<\/ul>\n\n<h4>Core consulting skills<\/h4>\n<p>We expect that you possess the following core consulting skills:<\/p>\n<ul>\n <li>A \"can do\" attitude; a hands-on and flexible approach to emerging requirements and a real willingness to learn and participate<\/li>\n <li>Good communication, presentation, and people skills, with the ability to articulate complex ideas, technical and process conversations to different audiences within an organisation<\/li>\n <li>Strong problem solving and troubleshooting skills, with the ability to exercise mature judgment and escalate as appropriate<\/li>\n <li>Experience of working in fast-paced and demanding delivery-focused environments, with ability to stay calm under pressure<\/li>\n <li>Understanding and awareness of the commercial and reputational risks Deloitte may encounter and the appropriate mitigations<\/li>\n<\/ul>\n\n<h4>Connect to your service line - Technology and Transformation<\/h4>\n<p>Distinctive thinking, deep expertise, and collaborative working. That\u2019s what connects us. That\u2019s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we\u2019ll make an impact that matters.<\/p>\n\n<h4>Personal independence<\/h4>\n<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your \"Immediate Family Members\" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.<\/p>\n\n<h4>Connect to your industry<\/h4>\n<p>\u201cWhat attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte\u2019s clients include many of the world\u2019s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.\u201d - Dan, Consulting<\/p>\n\n<h4>Our commitment to you<\/h4>\n<p>Making an impact is more than just what we do: it\u2019s why we\u2019re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.<\/p>\n<p>We want you. The true you. Your own strengths, perspective, and personality. So, we\u2019re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we\u2019ll take your wellbeing seriously, too. Because it\u2019s only when you\u2019re comfortable and at your best that you can make the kind of impact you, and we, live for.<\/p>\n<p>Your expertise is our capability, so we\u2019ll make sure it never stops growing. Whether it\u2019s from the complex work you do, or the people you collaborate with, you\u2019ll learn every day. Through world-class development, you\u2019ll gain invaluable technical and personal skills. Whatever your level, you\u2019ll learn how to lead.<\/p>\n\n<h4>Connect to your next step<\/h4>\n<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you\u2019ll experience a purpose you can believe in and an impact you can see. You\u2019ll be free to bring your true self to work every day. And you\u2019ll never stop growing, whatever your level.<\/p><\/p><p><\/p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The Assistant Manager – Service Charge & Cost Allocation is the end-to-end owner of service charge governance, cost allocation integrity, and recoverability across Cairo Festival City’s residential, commercial, and retail (mall) assets.</p> <p>The role has full accountability for designing and implementing the service charge framework from scratch, ensuring best-in-class practice in Egypt, compliance with local regulations, contractual requirements, and Al-Futtaim governance standards.</p> <p>As the subject-matter expert on service charge economics, the role ensures that operating costs, shared services, intercompany allocations, and qualifying Capex are accurately classified, transparently allocated, fully substantiated, and appropriately funded through service charge collections and reserves.</p> <p>The position partners closely with Asset Management, Property Management, Credit Control, Legal, Development, Shared Services Finance, Regional Finance, Internal Audit, and External Audit, acting as the single point of accountability for service charge accuracy, auditability, and dispute resolution.</p> <h4>What you will do</h4> <strong>Service charge framework & governance</strong><br> <li>Design, implement, and govern the end-to-end service charge framework across residential, commercial, and retail assets.</li> <li>Establish service charge policies, methodologies, and allocation principles in line with regulations, contractual terms, and market best practices.</li> <li>Define and enforce cost classification (service charge vs. company expense vs. Capex).</li> <li>Act as the key point of contact for all service charge governance matters.</li> <strong>Cost allocation & recoverability</strong><br> <li>Ensure accurate and transparent allocation of service charge expenses across assets, buildings, and units.</li> <li>Review and validate shared services, regional, and intercompany cost allocations.</li> <li>Ensure all allocated costs are appropriate, recoverable, and contractually compliant.</li> <strong>Capex, reserves & maintenance deposits</strong><br> <li>Oversee Capex-related allocations within the service charge framework.</li> <li>Ensure proper reserve planning and management of maintenance deposits.</li> <strong>Collections & dispute resolution</strong><br> <li>Collaborate with Credit Control to support collections and improve recovery rates.</li> <li>Support the resolution of tenant and customer disputes through clear and well-supported reconciliations.</li> <strong>Business partnering & advisory</strong><br> <li>Review and classify business costs appropriately (service charge, company expense, or Capex).</li> <li>Act as a finance partner to Asset Management, Property Management, and Finance teams, providing guidance on service charge strategy and risks.</li> <strong>Intercompany reconciliations & governance</strong><br> <li>Manage and oversee intercompany reconciliations across local and international entities.</li> <li>Ensure timely settlement of intercompany balances in line with agreed terms.</li> <li>Implement and maintain controls to ensure accuracy, completeness, and compliance with group policies.</li> <li>Liaise with relevant stakeholders to resolve discrepancies and ensure proper documentation and approvals.</li> <h4>Required skills to be successful</h4> <li>Minimum 5-7+ years of finance experience, with significant exposure to real estate service charges, property management, or facilities management.</li> <li>Proven experience setting up service charge processes from scratch in a complex, multi-asset environment.</li> <h4>What equips you for the role</h4> <li>Bachelor’s degree in Accounting, Finance, or Commerce.</li> <li>Professional qualification (ACCA, CPA, CA, CMA, CIMA) is preferred.</li> <li>Strong knowledge of service charge accounting, cost allocation methodologies, and Egyptian real estate regulations.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a backend engineer to design and deliver next-generation automation solutions powered by artificial intelligence and generative AI. The role focuses on developing Python-driven, cloud-native systems that integrate enterprise platforms, APIs, and large language models to solve complex business challenges at scale. The individual will contribute to shaping automation architecture, supporting AI adoption, and ensuring solutions are secure, scalable, and production-ready.</p> <h4>What you'll do</h4> <li>Design, build, and optimise Python-based solutions with a focus on scalability and reliability</li> <li>Develop AI-powered automation solutions that combine traditional automation with GenAI and LLM capabilities</li> <li>Build and expose secure, reusable APIs to enable integration across enterprise systems</li> <li>Collaborate with cross-functional teams, including AI specialists, to develop automation architectures</li> <li>Apply system design principles to ensure modular, scalable, and maintainable solutions</li> <li>Leverage enterprise automation tools to orchestrate workflows and embed AI into business processes</li> <li>Provide technical guidance and contribute to the adoption of best practices in Python and AI-led automation</li> <li>Stay updated on advancements in AI, cloud technologies, and automation trends, contributing to innovation initiatives</li> <h4>Who you are</h4> <li>Experience in Python development for automation and AI solutions (3-6 years of experience)</li> <li>Hands-on exposure to LLMs, prompt engineering, fine-tuning, and inference optimisation</li> <li>Strong knowledge of API design and integration within enterprise or cloud environments</li> <li>Experience building cloud-native solutions using platforms such as AWS or GCP</li> <li>Familiarity with Python frameworks such as FastAPI or LangChain</li> <li>Solid understanding of system design, cloud architecture, and scalability patterns</li> <li>Experience with automation or orchestration tools is advantageous</li> <li>Strong problem-solving abilities and the capability to collaborate with diverse teams</li> <li>Experience supporting or mentoring peers is considered beneficial</li> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <li>Opportunity to work on cutting-edge AI and generative AI solutions at scale</li> <li>Exposure to global projects across Vodafone markets and partner ecosystems</li> <li>A collaborative environment that supports continuous learning and innovation</li> <li>Opportunities to contribute to technical strategy, architecture, and transformation initiatives</li> <li>Access to mentorship, knowledge sharing, and cross-functional collaboration</li> <h4>What skills you will learn</h4> <li>Advanced implementation of AI and LLM-based automation solutions</li> <li>Cloud-native architecture and scalable backend engineering practices</li> <li>API development and enterprise system integration</li> <li>Automation orchestration and workflow optimisation</li> <li>Innovation practices in AI-driven transformation and digital automation</li> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone careers website to avoid job scams and fraud.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Description</strong><br><strong>Job Purpose:</strong><br>Develops and oversees operational and capital budgets for Oil &amp; Gas drilling projects and corporate operations, ensuring alignment with the company's strategic and financial objectives. Analyse expenditures, monitor budget execution, and provide actionable insights to support cost efficiency and financial planning. Collaborate with project leaders, engineering teams, and finance leadership to ensure budgets reflect operational realities and drive organizational profitability.<br><strong>Responsibilities &amp; Duties</strong><br>1- Budget Development &amp; Strategic Alignment:<br><ul> <li>Leads the development of detailed operational and capital budgets for drilling projects and corporate functions, ensuring alignment with strategic objectives and business plans.</li> <li>Analyzes budget requirements for multi-year projects, incorporating drilling schedules, rig mobilization costs, and capital investments, ensuring accurate cost estimates.</li> <li>Collaborates with project and operations teams to validate cost assumptions, ensuring budgets reflect field-level realities and market conditions.</li> <li>Provides input on long-term budget planning and resource allocation strategies, supporting business continuity and growth initiatives.</li> <li>Develops cost models and benchmarks, leveraging historical project data to refine budgeting processes and improve forecasting accuracy.</li></ul><br>2- Variance Analysis &amp; Cost Control:<br><ul> <li>Tracks actual expenditures against approved budgets for drilling projects, field activities, and corporate operations, identifying variances and trends.</li> <li>Conducts root cause analyses of budget deviations, addressing cost overruns and identifying opportunities for cost savings.</li> <li>Develops and presents variance analysis reports to management, providing clear recommendations to enhance cost control and resource optimization.</li> <li>Ensures proper cost allocation to project codes, cost centers, and capital accounts, maintaining accuracy in financial records and reporting.</li> <li>Works with procurement and contract teams to monitor vendor spending, ensuring compliance with budget constraints and negotiated terms.</li></ul><br>3- Financial Reporting &amp; Governance:<br><ul> <li>Prepares detailed budget reports and dashboards, summarizing financial performance across operational and capital activities for internal and external stakeholders.</li> <li>Supports the preparation of quarterly and annual budget disclosures for financial statements, ensuring compliance with IFRS and SOX requirements.</li> <li>Reconciles budget data with financial systems and general ledger accounts, ensuring accuracy in financial reporting and regulatory alignment.</li> <li>Provides financial insights into tax implications of budgeted expenses, ensuring proper classification and treatment of operational costs and capital expenditures.</li> <li>Assists in audit processes by providing comprehensive budget documentation, reconciliations, and variance explanations, ensuring readiness for internal and external reviews.</li></ul><br>4- Scenario Planning &amp; Risk Mitigation:<br><ul> <li>Conducts scenario analyses for key budget drivers, such as oil price fluctuations, drilling cost escalations, and currency risks, ensuring contingency planning.</li> <li>Assess the financial impact of operational disruptions, project delays, and regulatory changes, recommending mitigation strategies to preserve budget integrity.</li> <li>Incorporates risk-adjusted metrics into budget forecasts, improving decision-making under uncertain market conditions.</li> <li>Supports cash flow management for long-term projects, ensuring alignment with cost phasing and funding requirements.</li> <li>Collaborate with tax and legal teams to address financial risks related to multi-country operations and compliance obligations.</li></ul><br>5- Process Optimization &amp; System Enhancement:<br><ul> <li>Identifies inefficiencies in budgeting and cost-tracking processes, recommending and implementing process improvements to enhance financial performance.</li> <li>Ensures full utilization of ERP systems (SAP, Oracle) and budgeting tools (e.g., Hyperion, Adaptive Insights) for accurate reporting and analysis.</li> <li>Develops workflows for budget tracking and variance analysis, ensuring consistency and transparency across departments.</li> <li>Collaborates with IT teams to optimize budgeting software functionalities, improving forecasting accuracy and reporting capabilities.</li> <li>Benchmark budgeting practices against industry standards, driving continuous improvements in cost management and reporting.</li></ul><br>6- Cross-Functional Collaboration:<br><ul> <li>Partners with drilling engineers and project managers to align budgets with field operations, rig schedules, and exploration milestones, ensuring financial support for key activities.</li> <li>Engages with procurement teams to monitor contractor and vendor spending, ensuring budget adherence and cost optimization.</li> <li>Works closely with treasury teams to align budget forecasts with cash flow planning, ensuring financial stability and liquidity for ongoing operations.</li> <li>Collaborates with risk management teams, identifying financial risks related to budget assumptions, market fluctuations, and regulatory changes.</li> <li>Supports senior finance leadership by providing budgetary insights, enabling strategic decision-making and operational agility.</li></ul><br><strong>Education &amp; Experience:</strong><br><ul> <li>Bachelor's degree in finance, Accounting, or Business Administration.</li> <li>3-5 years of experience in budgeting, financial planning, or corporate finance.</li> <li>Extensive experience in Oil &amp; Gas industry or other capital-intensive environments preferred.</li></ul><br><strong>Skills/Competencies Required:</strong><br><ul> <li>Excellent English knowledge, both oral and written.</li> <li>Outstanding interpersonal, communication, and negotiation skills.</li> <li>Advanced skills in budgeting, variance analysis, and financial forecasting.</li> <li>Proficiency in ERP systems (SAP, Oracle) and budgeting tools (e.g., Hyperion, Adaptive Insights).</li> <li>Strong knowledge of IFRS, SOX compliance, and corporate financial policies.</li> <li>Analytical skills in cost modelling, scenario planning, and risk assessment.</li> <li>Experience in preparing financial reports and dashboards for senior leadership.</li> <li>Ability to manage high-complexity budget data and meet strict deadlines.</li> <li>High level of integrity, attention to detail, and commitment to financial compliance.</li></ul><br> </div>

<p>Join Us</p><p>At Vodafone, we re not just shaping the future of connectivity for our customers we re shaping the future for everyone who joins our team. When you work with us, you re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><p>What you ll do</p><p>Lead the Business Analysis function for FinTech products and services, managing a team of business analysts and acting as the key link between business and technology teams. Drive business requirements analysis, roadmap planning, and solution definition to ensure successful delivery of strategic initiatives aligned with company objectives. Collaborate closely with architecture, technical, finance, and external partners to define business needs, develop requirements and user stories, support Agile delivery, and ensure end-to-end realization of business benefits across product development initiatives.</p><p>Who you are</p><p>Role: Managing a team of business analysts for fintech products and services. Provide consultation service for Business Units with the support of the Architecture and Technical Domain teams. Actively participate in the IT business roadmap planning activities, by supporting the business departments in creating a feasible roadmap that is in alignment with the company s strategy and main goals. Ensures E2E responsibility for the business goals to be met by the project s deliverables. Understands the requirement and provides technical background information on the existing capabilities. Collect business goals and agree on the deliverable benefits of the requirements to provide best concept and solution for a requirement. Actively cooperates with contacts both within Technology (local, regional, global) internal and external SPOCs. Interacts with Solution Architects and Technical domains / testing team during the project lifecycle to achieve best solution for the company. Supports the Agile methodology by identifying developments suitable for squad operation. Creates Request For Proposal /EPIC/User Story material. Coordinate and collaborate with internal and external stakeholders to elicit functional requirements, flowcharts, modelling those requirements in an organized manner Provide coaching and institutional knowledge to all stakeholders to ensure that all relevant information is understood and explainable. Work closely with finance /Insights team to reach to best reporting model. Maintain all product development plan [Technical and business ] with internal and external vendors.</p><p>Not a perfect fit?</p><p>Worried that you don t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><p>What's in it for you</p><p>Core competencies, knowledge, and experience:</p><ul><li>6+ years in business analysis or equivalent</li><li>Excellent knowledge of the agile methodology</li><li>Excellent knowledge of the banking sector (Wallets, Payments &amp; Banking products)</li><li>Proven experience in eliciting requirements</li><li>Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools</li><li>Strong written and verbal communication skills including technical writing skills in English</li><li>Strong project management skills and multitasking.</li><li>Certified Scrum Product Owner (CSPO), PSPO, Certified SAFe Product Owner (PO)) is plus</li><li>Ability to write concise and clear</li><li>Ability to lead and actively participate in team and client meetings</li></ul><p>Must have technical/professional qualifications:</p><ul><li>Engineering graduate</li><li>Ability to learn new technologies quickly and efficiently</li><li>Excellent communication skills, both written and verbal,</li><li>Excellent time management with a strong sense of urgency.</li><li>Strong relationship building skills.</li><li>Innovative and decision-making skills</li><li>Conflict management.</li></ul><p>Who we are</p><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance. Together we can.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>6+ years in business analysis or equivalent</li><li>Excellent knowledge of the agile methodology</li><li>Excellent knowledge of the banking sector (Wallets, Payments &amp; Banking products)</li><li>Proven experience in eliciting requirements</li><li>Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools</li><li>Strong written and verbal communication skills including technical writing skills in English</li><li>Strong project management skills and multitasking.</li><li>Certified Scrum Product Owner (CSPO), PSPO, Certified SAFe Product Owner (PO)) is plus</li><li>Ability to write concise and clear</li><li>Ability to lead and actively participate in team and client meetings</li><li>Engineering graduate</li><li>Ability to learn new technologies quickly and efficiently</li><li>Excellent communication skills, both written and verbal,</li><li>Excellent time management with a strong sense of urgency.</li><li>Strong relationship building skills.</li><li>Innovative and decision-making skills</li><li>Conflict management.</li></ul>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a Senior UI/UX Designer to drive end-to-end product design for impactful digital solutions across web and mobile platforms. This role focuses on creating intuitive, user-centred experiences that solve real user problems while meeting business objectives. The individual will work closely with product managers, developers, and fellow designers, owning the design journey from concept through to launch in an agile delivery environment.</p> <h4>What you’ll do</h4> <ul> <li>Lead the end-to-end design process from discovery through to delivery for assigned initiatives.</li> <li>Own and evolve user flows, wireframes, prototypes, and high-fidelity interface designs.</li> <li>Define, maintain, and contribute to design systems, component libraries, and style guides.</li> <li>Advocate for usability, accessibility, and inclusive design standards across all products.</li> <li>Collaborate with cross-functional teams to ensure design feasibility, quality, and consistency.</li> <li>Conduct and support user research and usability testing to validate design decisions.</li> <li>Make evidence-based design decisions informed by research, data, and industry best practices.</li> </ul> <h4>Who you are</h4> <ul> <li>An experienced UI/UX or product designer with a strong track record of delivering end-to-end digital product designs in agile environments.</li> <li>Highly proficient in Figma, including advanced use of components, auto-layout, variables, tokens, and collaborative workflows.</li> <li>Confident in designing responsive experiences across multiple devices and platforms.</li> <li>Knowledgeable in UX principles, accessibility standards, and modern design best practices.</li> <li>Skilled at translating complex requirements into simple, intuitive user experiences.</li> <li>A clear communicator who can present and explain design decisions to diverse stakeholders.</li> <li>Holds a bachelor’s degree in product design, computer engineering, computer science, or a related field, or has equivalent practical experience.</li> <li>Brings a portfolio that demonstrates impactful, user-centred design outcomes.</li> <li>Excellent English level.</li> </ul> <p><strong>Nice to have:</strong></p> <ul> <li>Experience designing AI-driven products or integrating AI into design workflows.</li> <li>Hands-on experience with scalable design systems and design tokens.</li> <li>Experience conducting moderated and unmoderated usability testing.</li> <li>Motion design or micro-interaction prototyping capability.</li> <li>Working knowledge of HTML and CSS to support effective design handovers.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <p>You will have the opportunity to work on meaningful digital products with real user impact, collaborate with multidisciplinary teams, and influence design standards at scale. The role offers exposure to complex design challenges, ownership of key design outcomes, and the chance to shape user experiences across web and mobile platforms within a global organisation.</p> <h4>What skills you will learn</h4> <ul> <li>Advanced design system thinking and scalable component architecture.</li> <li>Deeper expertise in accessibility and inclusive design practices.</li> <li>Stronger research-led and data-informed design decision-making.</li> <li>Enhanced collaboration skills within agile, cross-functional delivery teams.</li> <li>Broader exposure to emerging practices such as AI-supported design workflows.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a business consulting transformation lead to deliver complex consulting engagements end-to-end, from problem definition through to target design and value realisation. The role focuses on operating as a trusted advisor to senior stakeholders, shaping transformation agendas, ensuring delivery risks are addressed, and embedding sustainable outcomes across cross-functional environments.</p> <h4>What you will do</h4> <ul> <li>Lead end-to-end diagnostics and opportunity shaping for complex problem statements, quantifying value and prioritising initiatives</li> <li>Design target operating models and end-to-end process frameworks, including governance, controls, roles, and performance measures</li> <li>Develop business cases and transformation roadmaps covering investment rationale, delivery approach, and risk mitigation</li> <li>Facilitate senior stakeholder forums, aligning priorities and driving agreement on strategic trade-offs</li> <li>Define and lead benefits realisation frameworks, ensuring value tracking and sustainability of outcomes</li> <li>Lead change impact assessments and adoption strategies, including communication, readiness, and capability development</li> <li>Collaborate with programme and project teams to ensure solutions translate into measurable delivery outcomes</li> <li>Coach consultants and analysts on structured problem solving, consulting methodologies, and high-quality outputs</li> </ul> <h4>Who you are</h4> <ul> <li>Experienced professional with 6+ years in consulting, transformation, operational excellence, or business change roles</li> <li>Demonstrated expertise in operating model design, process redesign, and business case ownership</li> <li>Strong experience in executive stakeholder management and delivering measurable business and customer outcomes</li> <li>Skilled in consulting engagement leadership, from diagnostics to roadmap execution and value delivery</li> <li>Knowledge of governance models, decision frameworks, and performance measurement</li> <li>Experienced in transformation leadership, including change impact and adoption strategies</li> <li>Proficient in process optimisation methodologies such as Lean and quality management practices</li> <li>Strong analytical capability, using data to generate insights, KPIs, and decision support</li> <li>Awareness of digital, automation, and AI-driven opportunities within transformation initiatives</li> <li>Excellent communication, facilitation, and influencing skills</li> <li>Ability to operate effectively under ambiguity and across complex stakeholder landscapes</li> <li>Proficient in Excel and PowerPoint, with exposure to Power BI or similar tools</li> <li>Desirable: Lean Six Sigma certification, Prosci® Change Management, process mining or automation tools, Certified Management Consultant (CMC®)</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to lead high-impact, enterprise-wide transformation engagements</li> <li>Exposure to senior stakeholders and strategic decision-making forums</li> <li>Career progression towards broader consulting leadership and portfolio ownership</li> <li>Ability to shape consulting practices, toolkits, and organisational standards</li> <li>Involvement in complex, cross-functional projects delivering measurable business value</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced consulting engagement leadership and structured problem-solving techniques</li> <li>Target operating model design and governance frameworks at enterprise scale</li> <li>Value realisation tracking and benefits management methodologies</li> <li>Strategic stakeholder engagement and executive communication</li> <li>Application of digital, automation, and AI insights in transformation shaping</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p></p><p></p>