Data Entry Jobs - Sharkia Egypt

Job Title: Master Data Management Specialist Department: ITEmployment Type: Full-Time (On-site) Location: 10th of Ramadan Level: Junior Job Summary Responsible for creating, maintaining, validating, and governing master data across the organization to ensure data accuracy, consistency, and integrity. This role supports business operations by managing master data related to materials, customers, vendors, products, pricing, and organizational structures while ensuring compliance with data governance standards and ERP requirements. Key Responsibilities Create, maintain, update, and validate master data within the ERP system. Manage Material Master, Item Master, Customer Master, Vendor Master, Product Master, Pricing Master, and Bills of Materials (BOMs). Review and verify all master data creation and modification requests prior to implementation. Ensure master data accuracy, completeness, consistency, and integrity across all systems. Monitor, reconcile, and eliminate duplicate or inaccurate master data records. Maintain data classification, coding structures, and naming conventions according to organizational standards. Coordinate across Supply Chain, Procurement, Production, Planning, Sales, Finance, and IT departments for accurate data alignment. Support new product launches by creating necessary master data records and system configurations. Perform periodic data cleansing and generate reports regarding master data quality and accuracy. Support ERP implementation, upgrades, testing, and system enhancements related to master data. Troubleshoot and resolve master data issues affecting business operations while ensuring compliance with data governance procedures. Maintain documentation for all master data requests and approvals. Qualifications & Requirements Education: Bachelor’s degree in Engineering, Business Administration, Information Systems, or Computer Science. Experience: 1 to 3 years of equivalent work experience. Industry Focus: Manufacturing background preferred. Nationality: Egyptian.

JOB PURPOSEResponsible for creating, maintaining, validating, and governing master data across the organization to ensure data accuracy, consistency, and integrity. The role supports business operations by managing master data related to materials, customers, vendors, products, pricing, and organizational structures while ensuring compliance with data governance standards and ERP requirements.<br>RESPONSIBILITIES<br>Data Management Maintains accurate, complete, and consistent master data across ERP systems to support business operations and decision-making. Data Governance Ensures compliance with master data standards, governance policies, and data quality requirements. Business Support Works closely with cross-functional teams to support business processes through timely creation and maintenance of master data. Work Scheduling / Allocation Prioritizes and manages daily master data requests while ensuring agreed service levels are achieved.<br>TASKS• Create, maintain, update, and validate master data within the ERP system.• Manage Material Master, Item Master, Customer Master, Vendor Master, Product Master, Pricing Master, and Bills of Materials (BOMs).• Review and verify all master data creation and modification requests before implementation.• Ensure master data accuracy, completeness, consistency, and integrity across all systems.• Monitor and eliminate duplicate or inaccurate master data records.• Maintain data classification, coding structures, and naming conventions according to company standards.• Coordinate with Supply Chain, Procurement, Production, Planning, Sales, Finance, and IT to ensure accurate master data requirements.• Support new product launches by creating all required master data records and system configurations.• Perform periodic data cleansing, validation, and reconciliation activities.• Generate reports related to master data quality, completeness, and accuracy.• Support ERP implementation, upgrades, testing, and system enhancements related to master data.• Investigate and resolve master data issues affecting business operations.• Ensure compliance with internal controls, company policies, and data governance procedures.• Participate in process improvement initiatives to enhance master data quality and operational efficiency.• Maintain proper documentation for all master data requests and approvals.<br>EXPERIENCE1-3 years equivalent work experience.<br>EDUCATIONBachelor’s degree in business administration, Information System or Computer Science

Location:10th of Ramadan<br>Key Accountabilities:Develop and promote the Business Unit Data Center portfolio. Review customer inquiries and recommend optimal data center solutions from the Business Unit portfolio. Prepare technical marketing collateral, i.e., brochures, product catalogues, websites, etc. Design end-to-end passive infrastructure solutions for enterprise and hyperscale data centers. Develop technical proposals, bills of quantities (BOQs), scope of work, and solution architectures. Ensure solutions comply with TIA, ANSI, ISO, BICSI, and relevant industry standards. Define structured cabling, fiber optic connectivity, rack systems, containment systems, and physical infrastructure requirements. Review customer RFPs, RFQs, and tender documents and provide competitive technical responses. Project Delivery & Implementation Support Support project teams during implementation and commissioning phases. Coordinate with engineering, procurement, logistics, and installation teams. Ensure project deliverables meet quality, timeline, and budget requirements. Manage technical risks and propose mitigation plans. Vendor & Partner Management Develop relationships with key technology partners and suppliers. Evaluate and select passive infrastructure vendors and products. Conduct technical evaluations and product acceptance reviews. Support procurement and sourcing activities for project requirements. Customer Relationship Management Serve as the primary technical point of contact for customers. Conduct solution presentations, workshops, and technical demonstrations. Provide technical consultation and recommendations throughout project execution. Ensure high customer satisfaction and long-term business relationships. Operational Excellence Monitor project performance and solution profitability. Drive continuous improvement initiatives and best practices. Develop technical documentation, standards, and implementation guidelines. Maintain awareness of industry trends, emerging technologies, and market developments.<br>Qualifications & Education:Education: B. Sc. in Computer Science, Information Technology, Computer Engineering, Electrical Engineering, Telecommunications Engineering, or a related field Experience: 10+ years of experience Skills: Microsoft Office, ERP, Data Center Operations Management, IT Infrastructure Management, Capacity Planning, Vendor Management, Asset & Inventory Management, Network Infrastructure Support, Facilities Management, Business Continuity & Disaster Recovery, Data Center Security & Compliance, Service Level Agreement (SLA) Management, Project Management, Budget & Cost Optimization, Risk Management, Team Leadership, Performance Monitoring, Stakeholder Management

Data entry of clinical study data for clinical trials Issuance of BE study protocol, consent forms, and CRF files Handling IRB meetings for BE studies Compliance with BCC standard operating procedures and applicable regulatory requirements Ensuring implementation and monitoring of GCP and GLP (good clinical and laboratory practices) Review of all activities and documents of the Data Management (DM) Department <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: mornings only</li><li>Benefits: health insurance, social security, transportation allowance</li></ul>

Data entry of clinical study data for clinical trials Issuance of a Bioequivalence (BE) Study Protocol, consent forms, and Case Report Forms (CRF) Handling IRB meetings for BE studies Compliance with BCC Standard Operating Procedures and applicable regulatory requirements Ensuring implementation and monitoring of GCP and GLP procedures (Good Clinical and Laboratory Practices) Review of all activities and documents of the Data Management (DM) Department <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: Morning only</li><li>Benefits: Health insurance, social insurance, transport allowance</li></ul>

???? نبحث عن مواهب متطوعة للانضمام لفريق TIX<br>TIX منصة تجارة إلكترونية متعددة البائعين بنبنيها بجد، وبندور على أي حد عنده مهارة أو شغف يقدر يضيفه لينا كمتطوع — مهما كان تخصصك.<br>محتاجين ناس تعرف تعمل حاجة من دول:<br>تستخدم أدوات الذكاء الاصطناعي في العمل (تسويق، محتوى، أتمتة، تحليل)<br>تعمل فيديوهات بالذكاء الاصطناعي (AI video generation)<br>تسوّق للمنتجات والخدمات (سوشيال ميديا، إعلانات، محتوى)<br>تدخل بيانات وتعمل تحليل بيانات (Data Entry & Data Analysis)<br>تعمل أبحاث سوق وأبحاث أعمال (Market & Business Research)<br>تطوير أعمال (Business Development)<br>برمجة (Frontend / Backend / APIs)<br>أو عندك أفكار إبداعية عايز تجربها على أرض الواقع<br>ولو أخدت كورس مؤخراً (تسويق، AI، برمجة، تحليل بيانات... إلخ) وحابب تطبقه عملياً على مشروع حقيقي بدل ما يفضل نظري، ده المكان المناسب ليك.<br>ليه تنضم لينا؟<br>خبرة عملية حقيقية على منصة شغالة فعلياً، مش تدريب وهمي<br>تطبيق فوري لأي كورس أو مهارة اتعلمتها<br>تواصل مباشر مع فريق التأسيس واتخاذ القرار<br>فرصة تحويل التطوع لعمل رسمي مع نمو المنصة<br>بورتفوليو حقيقي يفيدك في مستقبلك المهني<br>ابعتلي رسالة هنا على لينكدان وقولي إيه المهارة اللي عندك أو الكورس اللي أخدته، وهنشوف مع بعض إزاي تقدر تضيف قيمة.<br>#تطوع #TIX #ذكاءاصطناعي #تسويقرقمي #تحليلبيانات #تطويرأعمال #برمجة #ستارت_اب #مصر

About the RoleWe are seeking a Data Analyst & Accountant to join our team in 10th of Ramadan City. This position requires strong expertise in data manipulation, business analytics, and advanced Microsoft Excel, complemented by a solid foundational background in accounting concepts and financial data structures.Key ResponsibilitiesData Analysis & Modeling: Clean, analyze, and interpret complex operational and financial datasets to generate actionable business insights and support decision-making.Advanced Excel & Reporting: Build dynamic spreadsheets, automated financial models, custom dashboards, and reports using advanced Excel features (Power Query, complex formulas, Pivot Tables).Financial & Data Support: Assist with routine accounting operations, financial data tracking, ledger reconciliations, and audit preparation.Process Enhancement: Standardize data entry and reporting procedures to minimize errors and improve efficiency across operational workflows.Requirements & QualificationsExperience: 2 to 3 years of hands-on experience in Data Analysis, paired with a solid background in core accounting principles.Technical Mastery: High-level proficiency in Microsoft Excel (Power Query, Power Pivot, Advanced Formulas, and dynamic dashboards; VBA/Macros is a plus).Analytical Skills: Demonstrated ability to organize, clean, and analyze raw datasets to solve operational and business problems.Location: Based in or able to commute daily to 10th of Ramadan City.Education: Bachelor’s degree in Data Analytics, Computer Science, Finance, Accounting, or a related field. تفصيل إضافية details</description_translated>

Job Title: Security Personnel Department: Security Department Direct Supervisor: Security Supervisor / Security Manager Job Objective: To maintain the security and safety of employees, visitors, company property, and facilities, secure entrances and exits, and monitor the movement of individuals and vehicles, while fully adhering to the company's approved security and safety instructions and procedures.<br><br>Responsibilities<br>Tasks and Responsibilities: Secure the company's gates, entrances, and exits in accordance with the Security Department's instructions. Verify the identity of employees and visitors and ensure the necessary permits for entry and exit. Record data of visitors, vehicles, and entry/exit movements according to the established system. Inspect individuals, bags, and equipment according to company regulations and instructions. Ensure that no materials, tools, equipment, or property belonging to the company are removed except with approved documents and permits. Monitor the movement of cars and vehicles within and outside the company. Monitor assigned areas and immediately report any violations or abnormal behavior. Handle emergency situations, incidents, and alarms in accordance with the emergency plan and Security Department instructions. Maintain custody of security equipment assigned to them. Commit to staying at the guard post and not leaving the site until the equipment and shift have been handed over in the approved manner. Monitor surveillance cameras – if assigned – and report any observations or malfunctions. Prevent unauthorized persons from entering restricted or sensitive areas. Prepare and submit reports on incidents, violations, and accidents that occur during their shift. Execute instructions from the Security Supervisor and Security Manager within the limits of regulations and laws. Maintain the confidentiality of information accessed by virtue of their work. Treat employees and visitors with respect and firmness without transgression or abuse. Adhere to the official uniform, general appearance, and punctuality in attendance and departure. Participate in evacuation and emergency plans and security drills organized by the company.<br><br><br><br>Alert mindset and high integrity<br><br>Qualifications<br>Diploma<br>Smart, observant, and polite

Accountant duties: Recording all financial transactions and accounting entries accurately. Preparing invoices and following up on collections from clients. Monitoring client balances and reconciling accounts periodically. Preparing monthly and annual financial reports. Reconciling bank and cash accounts. Monitoring expenses and revenues and ensuring supporting documents are correct. Preparing tax declarations and ensuring compliance with financial regulations. Coordinating with different departments to resolve financial problems related to clients. Archiving and organizing documents and invoices. Following up with clients Communicating with clients regarding outstanding invoices and payment due dates. Sending periodic account statements to clients. Tracking late payments and preparing debt reports. Handling client inquiries related to accounts and invoices. Continuously updating client data. Job requirements: Bachelor’s degree in Accounting or Finance. Experience in accounting and client follow-up (as per company requirements). Proficiency in accounting software and Microsoft Excel. Good communication and negotiation skills. Ability to prepare reports and analyze financial data. Accuracy, integrity, and ability to work under pressure. Strong organizational and time-management skills. <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 3</li><li>Shift system: mornings only</li><li>Benefits: social insurance, transportation allowance, overtime</li></ul>

موظفة إدخال بيانات &ndash; Data Entryتفاصيل الوظيفة والمهام:إدخال وتحديث البيانات على أنظمة وبرامج الشركة بدقة.مراجعة البيانات والفواتير و الاوردرات والتأكد من صحتها وخلوها من الأخطاء.تنظيم وحفظ الملفات والبيانات والفواتير و الاردرات.إعداد التقارير والبيانات المطلوبة من الإدارة.استخدام برامج Microsoft Office وخاصة Excel وWord.تنفيذ بعض المهام المتعلقة بالكمبيوتر بعد التدريب.تعلم واستخدام برامج وأنظمة الشركة الداخلية.التعاون مع الأقسام المختلفة في إدخال ومراجعة البيانات.الحفاظ على سرية البيانات والمعلومات.المتطلبات:خبرة متوسطة في إدخال البيانات.إجادة استخدام الكمبيوتر وبرامج Office.سرعة ودقة في الكتابة وإدخال البيانات.القدرة على التعلم والتدريب على وظائف ومهام أخرى متعلقة بالكمبيوتر.الدقة والتركيز والاهتمام بالتفاصيل.القدرة على العمل ضمن فريق والالتزام بالمواعيد.الخبرة المطلوبة: من 1–3 سنوات في إدخال البيانات أو الأعمال المكتبيةيشترط من سكان مدينة العاشر من رمضانايام العمل من السبت للخميسمواعيد العمل من ٨ص وحتى ٥م<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين اجتماعي، بدل انتقال، وجبات</li></ul>

Continuously monitor stock levels<br>Conduct periodic inventory (daily / weekly / monthly)<br>Match actual quantities with the system<br>Enter and update inventory data in systems<br>Prepare periodic reports on stock status<br>Analyze item movement (fast-selling / stagnant)<br>Coordinate with the Purchasing Department for replenishment<br>Coordinate with the Sales Department to forecast demand<br>Monitor purchase and procurement orders<br>Monitor product expiration dates (if any)<br>Reduce waste and spoilage in stock<br>Organize and arrange the warehouse according to standards (FIFO / LIFO)<br>Use barcode systems and stock management<br>Track discrepancies and investigate them<br>Compliance with the company's storage policies and procedures

Operating the tablet press machine and preparing the device before operation. Setting production parameters such as: weight – hardness – thickness – appearance. Monitor the pressing process and ensure parameter stability throughout the operation. Perform initial and periodic cleaning of the press according to SOP procedures. Document all operating data in approved forms. Report any faults or deviations to the supervisor immediately. Ensure raw materials quality before use and inform the Quality Department if there are any notes.<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: Morning and Evening</li><li>Benefits: health insurance, social insurance, transportation allowance, meals, overtime</li></ul>

Continuously monitor stock levels, conduct periodic inventories (daily / weekly / monthly), reconcile actual quantities with the system, enter and update inventory data in the systems, prepare periodic reports on stock status, analyze item movement (fast-moving / slow-moving), coordinate with the Purchasing Department for replenishment, coordinate with the Sales Department to forecast demand, follow up on purchase and supply orders, monitor product expiry (if any), reduce waste and loss in inventory, organize and arrange the warehouse according to standards (FIFO / LIFO), use barcode systems and inventory management, monitor variances and investigate them, adhere to the company’s storage policies and procedures.<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: Morning only</li><li>Benefits: Health insurance, social security, transportation allowance</li></ul>

Operate equipment and production lines according to operating instructions. Prepare the production line before start-up and ensure its readiness. Monitor production progress and report any faults or stoppages as soon as they occur. Set simple machine settings according to supervisor instructions. Ensure product quality during operation and report any non-conforming products. Adhere to the daily production plan and achieve the production target. Maintain cleanliness and order of the work area and apply 5S principles. Comply with food safety, quality, health and safety procedures. Record operating and production data in the approved forms. Collaborate with maintenance, quality, and warehouse teams to ensure continuous operation. <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: morning only</li><li>Benefits: health insurance, social security, transportation allowance, housing, overtime</li></ul>

Prince Apparel Factory for Ready-made Garments, Import and Export – Main Responsibilities Develop and implement quality systems and policies and ensure their application. Supervise inspection of raw materials, production processes, and final products. Ensure products comply with quality standards and customer requirements. Analyze quality data, identify issue causes, and propose solutions. Monitor deviations and quality across all production stages. Coordinate with Production, Planning, Purchasing, and Export departments to ensure quality. Lead the quality team, develop its skills, and promote a culture of quality in the factory. Qualifications At least 10 years of experience in quality in ready-made garment factories. Strong experience in quality of denim and gabardine production lines. Experience working with local and export quality systems. Comprehensive knowledge of fabric and garment testing and quality standards. Proficiency in preparing technical reports and data analysis. Proficiency in Microsoft Office and quality tools. Leadership, organizational, and excellent communication skills. Ability to work under pressure and achieve targets. Contact information and workplace location Location: Al Sharqia (Ash Sharqiya) - Zagazig - Egypt Key Responsibilities Develop, implement, and maintain quality systems and policies. Supervise inspection of raw materials, in-process, and final products. Ensure products meet quality standards and customer requirements. Analyze quality data, identify issues, and recommend corrective actions. Monitor deviations and ensure quality across all production stages. Coordinate with Production, Planning, Purchasing, and Export teams to ensure quality compliance. Lead and develop the quality team and promote a culture of quality across the factory. Qualifications Minimum 10 years of experience in Quality Management in the Ready-made Garments industry. Strong experience in quality of jeans and gabardine production lines. Experience in local and export quality systems. Solid knowledge of fabric and garment testing and quality standards. Proficiency in Microsoft Office and quality tools. Strong leadership, organizational, and communication skills. Excellent in reporting, data analysis, and problem-solving. Ability to work under pressure and achieve targets. Additional details No. of vacancies: 1 Shift system: Morning shift only Benefits: Social insurance, transportation allowance, overtime

Al-Amana Oil and Grease Company <br>Authorized distributor for automotive oil companies <br>And agent for Total and Castrol <br><br>We are hiring an external sales representative <br><br>Core Duties<br>Search for and acquire new customers and build a sustainable customer base.<br>Visit existing customers, follow up on their needs, and strengthen relationships with them.<br>Provide a comprehensive explanation of products, services, prices, and available offers.<br>Prepare price quotes and negotiate with customers according to company policies.<br>Follow up on orders until the sale is completed and ensure customer satisfaction.<br>Follow up on collection processes and customer payments according to approved procedures.<br>Monitor the market, competitors, prices, and offers, and submit periodic reports to management.<br>Record customer data, visits, and orders accurately and regularly.<br>Handle customer complaints and work to resolve them in coordination with relevant departments.<br>Submit periodic reports on the results of visits, sales, and potential customers.<br>Adhere to company policies, management instructions, and business ethics.<br><br>Required Qualifications <br>University degree, preferably graduates of Commerce faculties <br>Resident of 10th of Ramadan City <br>Possess communication and negotiation skills

Experience of not less than 3 years in the field of mechanical maintenance, preferably in food industries knowledge of maintenance of gearboxes, motors, pneumatic systems, hydraulic systems, alignment work, and root cause analysis of failures. Responsibilities: Leading diagnostic work for mechanical failures and repairing production and packaging equipment, including furnaces, gearboxes, motors, conveyors, pneumatic systems, and HVAC systems. Prepare and implement preventive maintenance plans and programs according to approved schedules. Analyze fault data and Downtime to identify root causes, and propose and implement corrective and preventive actions. Coordinate with the production team to minimize equipment downtime during maintenance. Manage spare parts specifications, participate in supplier selection, and monitor inventory to ensure availability. Support installation of new equipment, alignment adjustment, and participate in initial commissioning. Ensure compliance with safety, health, and occupational standards and procedures during all maintenance work. Supervising maintenance technicians and providing technical support and guidance as needed during work. <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: Morning only</li><li>Benefits: health insurance, social security, transportation allowance, meals, overtime</li></ul>

Responsibilities of a Cost Accountant: • Establish and update a cost accounting system aligned with the company's activities. • Calculate the cost of products or services and analyze cost elements (materials, labor, and overhead). • Prepare periodic cost reports and submit to management. • Analyze variances between actual and budgeted costs and explain causes. • Monitor production costs and work on rationalization and efficiency of spending. • Prepare cost budgets and participate in budgeting. • Determine inventory and production costs under operation and full production. • Participate in periodic and annual stocktaking and reconcile results with records. • Prepare profitability reports by products, projects, or cost centers. • Support management in pricing, profitability, and cost reduction decisions. • Collaborate with different departments to ensure cost data accuracy. Job requirements: • Bachelor’s degree in Accounting or Finance. • Experience in cost accounting, preferably in the industrial or manufacturing sector. • Proficient in accounting software, ERP, and Microsoft Excel (advanced level). • Good knowledge of accounting standards and cost accounting principles. • Ability to prepare and analyze cost reports and budgets. • Strong financial analysis and problem-solving skills. • Precision, ability to work under pressure and meet deadlines. • Effective communication and collaboration skills with different departments. <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 3</li><li>Shift system: morning only</li><li>Benefits: social insurance, transportation allowance, overtime</li></ul>

<p>To supervise the implementation of the quality management system in the factory and ensure that all processes and products comply with customer requirements and standard specifications, while developing inspection, control, and continuous improvement systems for product quality and customer service.</p><p>Main responsibilities and tasks:</p><ol><li><strong>Quality Management System (ISO 9001 / IATF 16949):</strong><br>Develop and update comprehensive quality system documentation for the factory (procedures – forms – records).<br>Monitor compliance with quality management system requirements across all departments.<br>Prepare and equip the factory for internal and external audits.<br>Analyze audit results and develop continuous improvement plans.</li><li><strong>Inspection & Control Management:</strong><br>Supervise all in-process and final inspection activities.<br>Approve the inspection plan (Inspection Plan) and acceptance/rejection criteria.<br>Analyze inspection data and prepare reports on rejection and defect rates.<br>Collaborate with the production department to resolve quality issues in real time.</li><li><strong>Customer & Supplier Handling:</strong><br>Follow up on customer complaints, analyze their causes, and issue Non-Conformance Reports (NCR).<br>Prepare and implement Corrective and Preventive Actions (CAPA).<br>Evaluate suppliers based on raw material quality and performance.<br>Ensure compliance with customer-specific requirements (Isuzu – Toyota – others).</li><li><strong>Data & Quality Analysis:</strong><br>Prepare quality performance indicators (KPIs):<br>– Defect rate (Scrap %)<br>– Rejection rate<br>– Customer satisfaction level<br>– Inspection results<br>Analyze trends and submit reports to senior management.<br>Use analysis tools (Pareto, Cause & Effect, SPC, 5Why).</li><li><strong>Calibration & Testing Management:</strong><br>Ensure calibration of devices and measuring tools according to schedules.<br>Review lab test results and approve final quality reports.</li><li><strong>Team & Training Management:</strong><br>Lead the quality inspection team and supervisors, ensuring their competence.<br>Implement periodic training programs to raise employee awareness of quality concepts.<br>Participate in production and maintenance meetings to ensure full coordination.</li><li><strong>Safety & General System:</strong><br>Ensure compliance of workers with safety and occupational health policies during inspection and operation.<br>Participate in implementing the 5S system and improving the work environment.</li></ol><p><strong>Additional details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: Morning only</li><li>Benefits: Transportation allowance, meals, accommodation</li></ul>

Job Objective: Provide administrative support to the After-Sales Maintenance Department by organizing administrative tasks, following up on maintenance requests, preparing reports, and coordinating communication between customers, technicians, and various departments to ensure fast and efficient after-sales service. Responsibilities: - Receive and register maintenance and service requests and follow up on their status until closure. - Prepare work orders and monitor their execution with maintenance teams. - Coordinate between customers and the maintenance team to determine visit and service schedules. - Update customer data and maintenance records in the system. - Prepare periodic reports on department performance, ticket status, and performance indicators. - Monitor maintenance contracts and ensure compliance with renewal timelines and agreed services. - Follow up on spare parts requests and coordinate with relevant departments to ensure availability. - Maintain and organize documents, contracts, and department reports. - Follow up on invoices and administrative documents related to maintenance work in coordination with the concerned departments. - Respond to customer inquiries and escalate technical issues to specialists. - Adhere to company policies and procedures and perform any other tasks assigned by the direct supervisor. Qualifications: - Bachelor's degree in Business Administration or any related field. - 1 to 5 years of experience in administrative work, customer service, or administrative coordination, preferably in maintenance or technical services. - Proficiency in Microsoft Office programs, especially Excel, Word, and Outlook. - Familiarity with ERP systems or maintenance management systems is preferred. <p><strong>Additional Details</strong></p><ul><li>Job openings: 1</li><li>Shift system: Morning only</li><li>Benefits: Health insurance, social insurance, transportation allowance, meals</li></ul>