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About Lucidya<br><br>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.<br><br>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary Natural Language Understanding (NLU) capabilities developed entirely in-house and trained on millions of multilingual conversations. Our platform empowers marketing, customer support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.<br><br>Why This Role Matters<br><br>As Lucidya continues to scale, delivering fast, reliable technical support is critical to maintaining an exceptional customer experience. The Technical Support Specialist plays a pivotal role between Customer Support and Engineering, resolving complex technical issues before they require engineering intervention.<br><br>This role is responsible for diagnosing technical problems, troubleshooting platform issues, and leveraging internal tools to resolve customer incidents efficiently. By reducing unnecessary escalations and enabling faster resolutions, you'll help improve customer satisfaction while allowing Engineering to focus on building and enhancing our products.<br><br>If you enjoy solving technical problems, investigating system behavior, and working closely with cross-functional teams, this role offers the opportunity to make a meaningful impact in a fast-growing AI company.<br><br>What You'll Do<br><br>Own and resolve Level 2 and Level 3 technical support issues escalated from the Customer Support team Troubleshoot technical issues including API errors, data synchronization failures, authentication and access issues, and platform configuration challenges Analyze logs and system behavior to identify root causes and resolve customer issues efficiently Perform technical investigations and debugging using internal tools and limited database access Reproduce product issues and document clear troubleshooting steps before escalating genuine product defects to Engineering Collaborate closely with Customer Support to ensure seamless handover and resolution of escalated cases Communicate technical findings clearly to both customers and internal stakeholders Maintain detailed documentation within the ticketing system, including investigation findings, root causes, and resolutions Contribute to internal runbooks, troubleshooting guides, and knowledge base articles to improve support efficiency Identify recurring technical issues and partner with Product and Engineering to recommend long-term improvements Support our evolving 24/7 customer support operation through a rotational shift schedule, including evenings and weekends<br><br>What Success Looks Like<br><br>Within your first 90 days, you'll:<br><br>Develop a deep understanding of the Lucidya platform, architecture, and technical support processes Become proficient with the internal tools used to diagnose and resolve technical issues Independently resolve Level 2 and Level 3 customer issues with minimal engineering involvement Build strong working relationships with Customer Support and Engineering teams Consistently contribute to reducing engineering escalations while improving customer resolution times Meet key support performance metrics, including First Response Time (FRT), Resolution Time, and Customer Satisfaction (CSAT)<br><br>Requirements<br><br>Who You Are<br><br>2+ years of experience in Technical Support, Application Support, Technical Customer Support, or a similar role within a Saa S environment Current experience supporting B2B Saa S customers Strong troubleshooting and analytical skills with the ability to investigate technical issues independently Hands-on experience diagnosing API issues, authentication problems, data synchronization failures, and platform configuration challenges Comfortable reading logs, identifying root causes, and working with technical systems without requiring direct engineering support Experience using ticketing and collaboration tools such as Intercom, Jira, CRM platforms, or similar support systems Fluent in both Arabic and English, with excellent written and verbal communication skills Able to explain technical concepts clearly to both technical and non-technical audiences Highly organized, detail-oriented, and capable of managing multiple technical investigations simultaneously Bachelor's degree or equivalent qualification<br><br>Nice to Have<br><br>Experience supporting enterprise or government customers Exposure to databases, SQL, APIs, or cloud-based Saa S platforms Familiarity with customer engagement, social listening, or customer experience platforms Experience creating technical documentation, runbooks, or knowledge base articles Previous experience working closely with Engineering or Product teams<br><br>Why You'll Love Working Here<br><br>Join one of the region's leading AI-native technology companies Solve challenging technical problems that directly impact customer success Work alongside experienced Product, Engineering, and Customer Success teams Help build a new Technical Support function and influence how it scales Remote-first working environment Continuous learning and career development opportunities Collaborative, inclusive, and high-performance culture where your impact is visible<br><br>Hiring Process<br><br>Talent Acquisition Screening Hiring Manager Interview Practical Assessment (if applicable) Final Interview Offer
About Huzzle<br><br>At Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as Saa S, Mar Tech, Fin Tech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you're hired in-house as a valued member of their team.<br><br>About The Company<br><br>Our client is a premier digital marketing agency specifically dedicated to the blue-collar and trades industries across North America. By combining deep industry expertise with modern digital strategies, the team helps contractors, landscapers, and construction firms transition from traditional methods to high-growth digital dominance. They provide a comprehensive suite of services, including SEO, lead generation, web design, and media production, tailored to help essential service businesses attract premium bids and secure top-tier talent.<br><br>As a fast-growing partner to over 1,000 companies, the team is driven by a mission to modernize the trades while maintaining a gritty, results-oriented work ethic that aligns with their clients' values. This is an environment that prioritizes measurable impact and innovative problem-solving. Joining this team offers the opportunity to scale a specialized agency that is closing the digital gap for the backbone of the North American economy through tiered growth programs and a proven, performance-based system.<br><br>Job Summary<br><br>We are looking for a high-octane Video Editor to join one of the fastest-growing digital marketing agencies in North America. This isn't just a role for a "cutter"—we need a creative strategist who understands the psychology of virality and the grit of the blue-collar industry. As a key member of our ambitious creative squad, you will engineer high-impact content that hooks viewers, dominates social algorithms, and elevates the brands of hard-working businesses across the continent. If you thrive in a high-energy, "work hard, play hard" environment and want to push the boundaries of modern storytelling, this is your next career move.<br><br>Key Responsibilities<br><br>Edit high-impact, high-retention video content (5-10 videos per day) tailored for Tik Tok, Reels, and Shorts Drive organic growth by engineering content hooks, pacing, and music choices designed to trigger social media algorithms Analyze performance metrics meticulously to understand why content wins and use data to refine future edits Manage end-to-end post-production workflows for both photo and video projects, ensuring rapid turnaround times without sacrificing quality Collaborate with a team of editors to share insights, run creative workshops, and elevate the department's overall output Partner with account managers and designers to brainstorm creative directions for diverse client campaigns Stay ahead of industry trends, emerging gear, and editing techniques to keep visual assets cutting-edge<br><br>Requirements<br><br>3-4+ years of professional experience in video and photo production, ideally within an agency or fast-paced business environment A proven track record of creating viral content with a deep understanding of watch time, CTR, and social platform mechanics High proficiency in Adobe Premiere Pro and the Creative Cloud suite, including Lightroom Skilled in motion graphics and animation specifically for short-form social content and digital ads Expertise in AI integration, utilizing tools like Higgsfield to optimize production efficiency and creative possibilities An analytical mindset that values data-driven decision-making as much as creative intuition Strong organizational skills with proficiency in Google Workspace for project management and collaboration A collaborative spirit and the leadership ability to mentor and inspire secondary editors. <br><br>Preferred Qualifications<br><br>Direct experience working with or an aggressive curiosity to learn about the blue-collar and trades industries Experience managing high-volume content calendars for multiple brands simultaneously Background in photography or cinematography to better inform post-production decisions<br><br>Benefits<br><br>???? Fully Remote<br><br>???? Peer Community: Connect with high-performing sales professionals in our network<br><br>???? Ongoing Support: Receive guidance from Huzzle before and after placement<br><br>???? Competitive salary
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About Us<p>Future Group has been a global leader in translation, localization, and language services since 1994. With operations across North and Latin America, Asia, Europe, and MEA, we deliver high-quality, technology-enabled solutions to clients worldwide.</p><br><p>We are looking for an experienced <strong>Learning Management System (LMS) Administrator</strong> to manage, support, and continuously improve our e-learning platform and ensure a seamless learning experience for users across the organisation.</p><br>Overview<p>The LMS Administrator will be responsible for configuring and maintaining the LMS platform, managing learning content and users, supporting system integrations, resolving technical issues, and producing learning reports.</p><br><p>This role requires strong technical and organisational skills, attention to detail, and the ability to collaborate effectively with learners, instructors, managers, vendors, and internal stakeholders.</p><br>Key Responsibilities<ul><li><p>Install, configure, and maintain the LMS platform in alignment with organisational learning objectives.</p><br></li><li><p>Customise the LMS interface, branding, settings, and functionality according to business requirements.</p><br></li><li><p>Manage system upgrades, patches, and security measures to maintain platform stability and data integrity.</p><br></li><li><p>Integrate the LMS with internal systems, including HRIS, CRM, and single sign-on solutions.</p><br></li><li><p>Implement and maintain Learning Tools Interoperability (LTI) standards to support content sharing and communication with external learning platforms.</p><br></li><li><p>Configure and manage e-commerce functionality, including payment gateway setup, integration, and troubleshooting for course monetisation.</p><br></li><li><p>Upload, organise, and maintain courses, modules, quizzes, assessments, and other learning materials.</p><br></li><li><p>Categorise and tag learning content accurately and ensure it is accessible to the appropriate users.</p><br></li><li><p>Ensure learning content complies with SCORM and xAPI standards.</p><br></li><li><p>Execute approved templates for defined learning paths.</p><br></li><li><p>Create and manage user accounts, roles, permissions, registrations, enrolments, and deactivations.</p><br></li><li><p>Support user onboarding and offboarding and assign appropriate access levels to learners, instructors, and managers.</p><br></li><li><p>Set up and manage multiple LMS branches or tenants for different organisational units, regional offices, or external clients.</p><br></li><li><p>Provide first-line technical support to learners, instructors, and administrators for login, course access, and other platform-related issues.</p><br></li><li><p>Diagnose and resolve technical problems and escalate complex issues to vendors or internal IT teams when required.</p><br></li><li><p>Create and maintain user guides, FAQs, and other LMS support documentation.</p><br></li><li><p>Generate and analyse reports covering learner progress, course completion, engagement, and training effectiveness.</p><br></li><li><p>Develop customised reports based on business and stakeholder requirements.</p><br></li><li><p>Implement and monitor security measures to protect sensitive user and learning data.</p><br></li><li><p>Maintain audit trails and accurate records of learning activities.</p><br></li><li><p>Communicate system updates, incidents, and changes clearly to relevant stakeholders.</p><br></li><li><p>Gather user feedback, identify improvement opportunities, and implement platform enhancements.</p><br></li><li><p>Stay informed about emerging e-learning technologies, LMS features, and instructional design best practices.</p><br></li></ul><p>Responsibilities may change to meet our evolving business needs.</p><br>What We’re Looking For<ul><li><p>Proven experience in LMS administration, configuration, or technical support.</p><br></li><li><p>Practical knowledge of LMS user management, course administration, roles, permissions, and enrolment processes.</p><br></li><li><p>Experience managing digital learning content, courses, quizzes, assessments, and learning paths.</p><br></li><li><p>Good understanding of SCORM, xAPI, and LTI standards.</p><br></li><li><p>Familiarity with system integrations, including HRIS, CRM, SSO, APIs, and third-party learning platforms.</p><br></li><li><p>Experience creating LMS reports and analysing learner progress, completion, and engagement data.</p><br></li><li><p>Strong technical troubleshooting and problem-solving skills.</p><br></li><li><p>Understanding of user data protection, system security, audit trails, and access controls.</p><br></li><li><p>Strong organisational skills with excellent attention to detail.</p><br></li><li><p>Ability to manage multiple tasks and communicate effectively with technical and non-technical stakeholders.</p><br></li><li><p>Strong written and verbal communication skills in English.</p><br></li><li><p>A continuous-improvement mindset with a strong focus on platform stability and user experience.</p><br></li></ul>Desirable<ul><li><p>Experience configuring e-commerce functionality and payment gateways within an LMS.</p><br></li><li><p>Experience setting up and managing multiple LMS branches or tenants.</p><br></li><li><p>Familiarity with common corporate LMS platforms such as Moodle, Cornerstone, SuccessFactors Learning, or Docebo.</p><br></li><li><p>Understanding of instructional design principles and e-learning best practices.</p><br></li><li><p>Experience supporting learning platforms used across multiple regions or organisational units.</p><br></li></ul>Work Conditions<ul><li><p><strong>Model:</strong> Hybrid, with a combination of onsite and remote work.</p><br></li><li><p><strong>Working days:</strong> Monday to Friday.</p><br></li><li><p><strong>Location:</strong> Maadi.</p><br></li></ul>Benefits<ul><li><p>Competitive salary and attractive financial package.</p><br></li><li><p>Social and medical insurance.</p><br></li><li><p>Hybrid working conditions and flexible working arrangements where applicable.</p><br></li><li><p>Opportunities for professional development and career progression within a global organisation.</p><br></li></ul>Apply Today<p>If you are passionate about learning technology and creating reliable, seamless digital learning experiences, we want to hear from you.</p><br><p>Join Future Group and help us strengthen and continuously improve our global learning ecosystem. We are an equal-opportunity employer and welcome diversity across our workforce.</p><br> </div>
Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts the expertise of its 19,500 employees at the service of its clients and develops cutting-edge innovations accessible to all projects. Through its wide range of activities, Egis is a key player in the collective organization of society and the living environment of citizens all over the world.<br><br>With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group’s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis’ long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers.<br><br><br><br>Job Description<br><br>EGIS is currently looking for a highly skilled BIM Designer Wet Utilities to help us deliver multi-disciplinary projects. The role is expected to lead the BIM modelling for wet utilities discipline as well help with setup, training and development of automation around Autodesk Revit, ACC and Navisworks with the project BIM manager. <br><br>Responsibilities<br><br>Support the BIM Coordinator and Project Delivery Team(s) in day-to-day BIM implementation activities. Develop 3D/2D dimensional models required for drawing preparation, clash reporting and presentation aligned with the project LOD requirements and modelling standards. Extract 3D models for clash analysis, schedule review and QS. Ensure coordination of all Model interfaces with designers and engineers of other disciplines. Ensure all Models, drawings and deliverables are checked to comply with project and company quality standards and BIM requirements. Prepare the engineering drawings from the model that comprises of basic arrangements, layouts, profiles, sections etc. Develop and extract 2D geometry from the models for internal reviews and coordination meetings. Ensure Project Information Models (PIM’s) are delivered in accordance with the agreed TIDP, MIDP and CDE protocol. Prepare BIM package submissions in accordance with project standards and requirements Conduct clash detection and visual walkthroughs Prepare models and reports for constructability analysis Coordinate work with the lead technical engineer, including taking responsibility for timely completion of deliverables. Automate modelling process, model data management and reporting for BIM delivery<br><br><br>Qualifications<br><br>Bachelor’s Degree or 3 Years Diploma in Engineering from an accredited University. Minimum 5+ years Civil 3D experience within depth working knowledge of current versions Civil 3D;Proficient in CAD design 2D/3D (Auto CAD and Civil 3D). Able to demonstrate (skill assessment) ability to set up new Civil 3D project files for the team; Demonstrate strong problem-solving skills and multitasking ability; Produce Civil 3D content according to project requirements. Expert knowledge of Civil 3D including use of sub-assemblies composer, generation of Bill of Material, assemblies, sub-assemblies, creation of pipe networks, alignment, corridor etc. Proficient in a range of BIM Authoring, Scripting, Design Review, Coordination, Simulations and Collaboration Platforms:Essentials: (Civil 3D, Navisworks, Revizto, ACC, Auto CAD). Knowledge of BIM codes and Standards (ISO19650, PAS1192-2, BS1192). Knowledge of General BIM Model requirements (i.e., LOD, Naming convention, parametric modeling, etc.)<br>Mandatory Skills required:<br><br>Civil 3D Modeling and 3D Model-Based workflows. Advance skills in Civil 3D is a must for this role. Civil 3D Catalogs & Sub-assembly composer Modeling Standards Naming convention Extracting cut sheets Modeling templates British Standards BS/PAS Series (1192) International Organization for Standardization (19650) Common Data Environment Project Information Model Delivery and Digital Delivery methods Quality Assurance Compliance and Validation Collaboration, Coordination and Clash/Clearance Detection Quantity Take Off / Scheduling Asset Information Model Delivery, COBie, O&M and Asset Tagging
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Reporting to the International Programs Director, the Partnership Programs Manager leads Coptic Orphans' end-to-end partnership and grantmaking cycle; from strategic partner identification and RfP design to proposal review, partner selection, award management, and results oversight. This role demands strong relationship management, technical program acumen, and the ability to evaluate and manage implementing partners with rigor and effectiveness.</p><p><strong>Essential Functions and Responsibilities:</strong></p><p><strong>Strategic Partnerships & Civil Society Engagement</strong> Map, identify, and cultivate relationships with credible civil society organizations, NGOs, community-based organizations, and development actors operating in Egypt, with particular knowledge of organizations active in education, health and nutrition, child protection, and girl empowerment. Identify innovative key areas in child development and build a pipeline of potential and active grantee partners aligned with Coptic Orphans' programmatic priorities. Represent Coptic Orphans at relevant development forums, coordination platforms, and civil society networks in Egypt.</p><p><strong>Systems & Process Development</strong> Design and operationalize grantmaking systems, tools, and templates from the ground up, including eligibility criteria frameworks, scoring rubrics, partner capacity assessments, and grants management databases. Work cross-functionally with Finance to develop sub-grant financial management protocols and with Communications to package programmatic impact for donors.</p><p><strong>Grant Cycle Management</strong> Design and issue Requests for Proposals (RFPs) to solicit applications from potential grantees articulating theory of change, clear objectives, evaluation rubrics, and reporting requirements. Apply strong M&E frameworks to assess the quality of results frameworks, indicators, data collection methodologies, and learning plans submitted by applicants. Conduct proposal due diligence, including field visits, to evaluate programmatic strength and financial management capability of potential partners. Set grant terms including scope, milestones, reporting schedule and format, and disbursement conditions. Ensure appropriate financial stewardship in coordination with Finance, including budget tracking, disbursement, and financial reporting discipline.</p><p><strong>Partner Management and Oversight</strong> Serve as the primary organizational interface with implementing partners post-award, managing partnership agreements and ensuring compliance with programmatic and reporting obligations. Conduct systematic quality assurance on partner-submitted progress and final reports through detailed desk reviews, validation of key evidence, and site visits to verify credibility of results and alignment with approved activities. Identify risks, performance concerns or financial discrepancies early, drive timely corrective actions with partners, and escalate when needed. Lead grant closeout processes, including final verification, documentation, and lessons learned. Aggregate quantitative and qualitative data across the grant portfolio to generate actionable insights, performance dashboards, learning briefs, and consolidated annual impact reports.</p><p><strong>Program Learning and Knowledge Management</strong> Synthesize learning from across the grants and partnerships portfolio to inform future programming priorities and RfP design. Document promising practices, implementation lessons, and results stories for internal and external audiences. Contribute to organizational reporting, donor communications and field visits coordination, and board presentations related to the grantmaking and partnerships function.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Education, Experience, Knowledge and Skills</strong> Bachelor's degree in international development, Social Sciences, Public Policy, Nonprofit Management, or a related field. Masters' degree preferred. Minimum 7 years of progressively responsible experience in development programming, with at least 3 years in a grantmaking, sub-award management, or partnerships role. Strong command of results-based management (RBM) principles and M&E frameworks; ability to critically review logic models, results chains, and indicator tables. Demonstrated experience running structured grantmaking processes (RFPs/proposal review, due diligence, contracting/agreements or equivalent documentation, reporting cycles, closeout). Strong experience in project budgeting and financial stewardship (budget review, variance awareness, reporting discipline). Excellent project management skills, with the ability to manage multiple priorities and deadlines effectively. Strong analytical and problem-solving skills, with a keen eye for detail. Fluency in English and Arabic, spoken and written.</p><p><strong>Additional Qualifications for recruitment:</strong> Ability to work independently and collaboratively within a diverse and dynamic team environment. A strong knowledge of the international development landscape in Egypt and ability to network and build partnerships with key stakeholders in the field. Experience working on programs/ projects that serve vulnerable children and communities, particularly in the fields of education, health, child protection, or girl empowerment.</p><p><strong>Travel and Working requirements</strong> Typical office environment such as walking, sitting, typing, using office equipment, and occasional lifting of boxes or luggage during travel. Travel throughout Egypt may reach as much as 30% of the time. Working outside official hours and on weekends may be required.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p>KEY RESPONSIBILITIES</p><ul><li>Contribute to the initiation of the project idea in line with the country strategy and identification of project potential local partner(s).</li><li>Ensure projects are feasible by leading due diligence, shaping gender transformative scope with partners, analyzing risks and resource needs, managing pre startup activities, confirming partners, and embedding child safeguarding measures into design and budgets.</li><li>Collaborate with partners to establish project governance structures, developing a detailed implementation plan covering risk, procurement, HR, monitoring, and budgets, and working with senior leadership and departments to launch the project both internally and externally.</li><li>Lead project implementation by coordinating teams and resources, overseeing monitoring and evaluation with partners, managing risks, procurement, and finances, and ensuring timely reporting. Integrates gender transformative approaches and safeguarding measures to protect children and young people.</li><li>The role ensures effective project monitoring and evaluation by establishing a data collection system aligned with partners, supporting future project design for the target population, and maintaining compliance with Plan International s global data privacy policy.</li><li>Ensure smooth project closure by reviewing achievements with partners, finalizing activities and payments, leading evaluations and audits, submitting final reports, closing records, and maintaining institutional memory through proper archiving and knowledge management.</li><li>Provide leadership by modeling values, motivating the team, clarifying objectives, and distributing tasks effectively. Ensure compliance with policies, supports monitoring, manages resources, and maintain strong partner relationships, including capacity strengthening when needed.</li><li>Plan International has a robust global policy for Safeguarding and PII policy for Preventing Sexual Harassment Exploitation and Abuse; and Gender Equality and Inclusion principles and Implementation Standards and Guidelines as applicable to your area of responsibility. You will therefore have a responsibility to adhere and enforce adherence of staff and associates within your sphere of responsibility.</li><li>You will be trusted to take on additional assignments within the scope of work as assigned by your supervisor on need basis.</li></ul><p>What we are looking for:</p><ul><li>Someone experienced in project management.</li><li>Someone knowledge on project cycle management best practice.</li><li>You should be experienced in working with partner organisations (co-creating and mutual oversight).</li><li>Someone knowledgeable and experienced in project budgeting, activities and expenditure monitoring.</li><li>You should be knowledgeable and experienced in M&E activities tracking, evaluation and reporting.</li><li>You should have understanding of human resources management and procedures.</li><li>You should have understanding of procurement processes and supply chain management.</li><li>Someone experienced in managing people/teams.</li><li>You should have good working knowledge of donor compliance.</li></ul><p>Please respond to the requirements of this role in your cover letter. Only applications in English language will be accepted.</p><p>Location: On site working and the role is based in Upper Egypt Reports to: Upper Egypt Area Manager Job Grade: Hay Level 14 Vacancy advert closing Date: 2nd July 2026 Vacancy is open to Egypt nationals only.</p><p>Equality, diversity and inclusion is at the very heart of everything that Plan International stands for. We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas. We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls rights and inclusion. Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Someone experienced in project management.</li><li>Someone knowledge on project cycle management best practice.</li><li>You should be experienced in working with partner organisations (co-creating and mutual oversight).</li><li>Someone knowledgeable and experienced in project budgeting, activities and expenditure monitoring.</li><li>You should be knowledgeable and experienced in M&E activities tracking, evaluation and reporting.</li><li>You should have understanding of human resources management and procedures.</li><li>You should have understanding of procurement processes and supply chain management.</li><li>Someone experienced in managing people/teams.</li><li>You should have good working knowledge of donor compliance.</li></ul><p></p></section>
Company Description:Royal Sky Group, founded and owned by Dr. Ammar Omar, is a diverse company active in fields such as Business Consulting & Training, Marketing and Advertising, IT & Digitalization. With branches in the UAE, and other countries in the Gulf and beyond, Royal Sky Group is a dynamic and internationally recognized organization.<br>Role Description:The Content Creation & Production Lead is a high-impact hybrid creative and technical role responsible for managing the organization’s end-to-end content production ecosystem by bridging the gap between strategic storytelling, AI-powered content systems, and operational production management to ensure the delivery of high-quality, scalable, and performance driven media content across all digital platforms, with the position focusing on three primary pillars: Creative Scriptwriting & Content Creation, AI Technology Management & Workflow Optimization, and Production Operations & Post-Production Oversight, while being responsible for transforming business objectives into compelling visual narratives and maintaining operational excellence, brand consistency, and production efficiency. <br>Job Description:1. Core Scriptwriting & Content Creation End-to-End Scriptwriting: Personally draft, structure, and finalize highly engaging video scripts, narrative arcs, and concept storyboards optimized for digital media channels (Reels, Tik Tok, You Tube, programmatic ads). Hooks & Headlines: Engineer high-performance hooks, titles, and calls-to-action (CTAs) structured specifically to optimize retention and capture audience attention within the first 3 seconds. Brand Voice & Localization: Ensure all core messaging maintains strict alignment with corporate brand positions while adapting scripts flawlessly across native Arabic and English tonal registers. Audience Intelligence: Leverage AI analytics and predictive modeling tools to evaluate content trend cycles and refine scripts systematically using performance data. Narrative Pacing & Format: Properly format scripts for on-screen talent, explicitly integrating cues for visual directions, editing notes, and multi-platform text graphics overlays. <br>2. AI Technology Management AI Workflow Engineering: Select, deploy, and manage AI-powered content tools to automate and supercharge standard ideation, comprehensive market topic selection, and competitor channel analysis. AI-Augmented Copywriting: Utilized advanced LLMs and specialized prompt engineering as a core collaborative mechanism to generate rapid draft variations, content strategies, and hooks at scale. Audience Intelligence: Leverage AI analytics and predictive modeling tools to evaluate content trend cycles and refine scripts systematically using performance data. <br>3. Production & Operations Management Production Lifecycle Ownership: Secure full accountability over the production timeline from initial script approval to final platform delivery readiness. On-Set & Studio Direction: Coordinate physical setups, oversee technical lighting/audio constraints, and directly guide videographers, internal stakeholders, and external talent during production. Post-Production Oversight: Supervise and drive the editing loop (cutting, sound optimization, color grading, and format mastering) to ensure the technical output perfectly fulfills the script’s strategic intent. Asset Governance & Operations: Design, enforce, and govern secure cloud and localized physical storage archiving systems; implement strict version-control protocol across all raw and finalized marketing assets. <br>Job Requirements:Bachelor’s Degree in Mass Communications, Journalism, Media Production, Creative Writing, Digital Marketing, or any related field. Proven professional experience as a Scriptwriter, Copywriter, Creative Director, or related role producing measurable high-engagement video assets. Strong experience in physical set execution, including managing external studio spaces, technical production vendors, and multi-tier project timelines. Deep hands-on experience integrating generative AI systems within writing and media production workflows to improve operational speed and creative efficiency. Strong ability to supervise multiple concurrent production pipelines under tight deadlines without compromising quality standards. Solid operational familiarity with post-production platforms, including Adobe Creative Cloud (Premiere Pro, After Effects, Photoshop) and canvas layout tools. Ability to collaborate effectively with cross-functional teams, stakeholders, editors, videographers, and external production partners. Professional-level capability utilizing advanced AI writing tools such as Chat GPT and Claude alongside image and video orchestration models to support scripting and content strategy. Extensive experience handling Enterprise Cloud Infrastructure and Digital Asset Management (DAM) platforms such as Frame.io, Google Drive, and Box. Excellent organizational, coordination, and workflow management capabilities within fast-paced production environments. Strong creative judgment with high attention to detail in both content quality and production execution. <br>Job Conditions: Work Location: El Mohandeseen , Giza, Egypt (On-Site) Working Hours: 8 Hours Days Off: 2 Days<br>Why Join Us? Highly Competitive Salary Comprehensive Social Insurance Medical Insurance Life Insurance Flexible Working Hours Annual Bonus
Company Description:Royal Sky Group, founded and owned by Dr. Ammar Omar, is a diverse company active in fields such as Business Consulting & Training, Marketing and Advertising, IT & Digitalization. With branches in the UAE, and other countries in the Gulf and beyond, Royal Sky Group is a dynamic and internationally recognized organization.<br>Role Description:The Content Creation & Production Lead is a high-impact hybrid creative and technical role responsible for managing the organization’s end-to-end content production ecosystem by bridging the gap between strategic storytelling, AI-powered content systems, and operational production management to ensure the delivery of high-quality, scalable, and performance driven media content across all digital platforms, with the position focusing on three primary pillars: Creative Scriptwriting & Content Creation, AI Technology Management & Workflow Optimization, and Production Operations & Post-Production Oversight, while being responsible for transforming business objectives into compelling visual narratives and maintaining operational excellence, brand consistency, and production efficiency. <br>Job Description:1. Core Scriptwriting & Content Creation End-to-End Scriptwriting: Personally draft, structure, and finalize highly engaging video scripts, narrative arcs, and concept storyboards optimized for digital media channels (Reels, Tik Tok, You Tube, programmatic ads). Hooks & Headlines: Engineer high-performance hooks, titles, and calls-to-action (CTAs) structured specifically to optimize retention and capture audience attention within the first 3 seconds. Brand Voice & Localization: Ensure all core messaging maintains strict alignment with corporate brand positions while adapting scripts flawlessly across native Arabic and English tonal registers. Audience Intelligence: Leverage AI analytics and predictive modeling tools to evaluate content trend cycles and refine scripts systematically using performance data. Narrative Pacing & Format: Properly format scripts for on-screen talent, explicitly integrating cues for visual directions, editing notes, and multi-platform text graphics overlays. <br>2. AI Technology Management AI Workflow Engineering: Select, deploy, and manage AI-powered content tools to automate and supercharge standard ideation, comprehensive market topic selection, and competitor channel analysis. AI-Augmented Copywriting: Utilized advanced LLMs and specialized prompt engineering as a core collaborative mechanism to generate rapid draft variations, content strategies, and hooks at scale. Audience Intelligence: Leverage AI analytics and predictive modeling tools to evaluate content trend cycles and refine scripts systematically using performance data. <br>3. Production & Operations Management Production Lifecycle Ownership: Secure full accountability over the production timeline from initial script approval to final platform delivery readiness. On-Set & Studio Direction: Coordinate physical setups, oversee technical lighting/audio constraints, and directly guide videographers, internal stakeholders, and external talent during production. Post-Production Oversight: Supervise and drive the editing loop (cutting, sound optimization, color grading, and format mastering) to ensure the technical output perfectly fulfills the script’s strategic intent. Asset Governance & Operations: Design, enforce, and govern secure cloud and localized physical storage archiving systems; implement strict version-control protocol across all raw and finalized marketing assets. <br>Job Requirements:Bachelor’s Degree in Mass Communications, Journalism, Media Production, Creative Writing, Digital Marketing, or any related field. Proven professional experience as a Scriptwriter, Copywriter, Creative Director, or related role producing measurable high-engagement video assets. Strong experience in physical set execution, including managing external studio spaces, technical production vendors, and multi-tier project timelines. Deep hands-on experience integrating generative AI systems within writing and media production workflows to improve operational speed and creative efficiency. Strong ability to supervise multiple concurrent production pipelines under tight deadlines without compromising quality standards. Solid operational familiarity with post-production platforms, including Adobe Creative Cloud (Premiere Pro, After Effects, Photoshop) and canvas layout tools. Ability to collaborate effectively with cross-functional teams, stakeholders, editors, videographers, and external production partners. Professional-level capability utilizing advanced AI writing tools such as Chat GPT and Claude alongside image and video orchestration models to support scripting and content strategy. Extensive experience handling Enterprise Cloud Infrastructure and Digital Asset Management (DAM) platforms such as Frame.io, Google Drive, and Box. Excellent organizational, coordination, and workflow management capabilities within fast-paced production environments. Strong creative judgment with high attention to detail in both content quality and production execution. <br>Job Conditions: Work Location: El Mohandeseen , Giza, Egypt (On-Site) Working Hours: 8 Hours Days Off: 2 Days<br>Why Join Us? Highly Competitive Salary Comprehensive Social Insurance Medical Insurance Life Insurance Flexible Working Hours Annual Bonus
Job Purpose The Information Security Manager – Egypt establishes, maintains, and continuously improves the information security and cybersecurity posture of Pay Tabs' Egyptian operations. The role exists for two complementary reasons:Regulatory necessity — to provide a designated, locally accountable security function that satisfies Central Bank of Egypt (CBE) cybersecurity and payment-sector oversight expectations, including local incident notification, reporting, and inspection readiness. Departmental support to the Group — to act as the local execution and assurance layer for the Group Information Security function, extending the reach of the Group Information Security Manager into the Egyptian entity by implementing Group policies, evidencing controls, managing local risk, and reporting upward.<br><br>Key Responsibilities Regulatory & Compliance (Egypt focus) Own cybersecurity regulatory compliance for Pay Tabs Egypt and ensure adherence to CBE cybersecurity regulations and the security/governance obligations applicable to payment service providers and payment system operators under the Central Bank and Banking System Law (Law No. 194 of 2020) and related CBE instructions. Maintain compliance with the Egyptian Personal Data Protection Law (Law No. 151 of 2020) in coordination with the Group privacy/DPO function. Prepare, maintain, and submit regulatory notifications and periodic reports to the CBE, including cyber incident notifications within mandated timelines. Coordinate and support CBE inspections, on-site reviews, external audits, and regulatory examinations managing evidence collection, response, and remediation tracking. Maintain a current mapping of local controls to CBE requirements and reconcile them against Group frameworks (ISO 27001, PCI DSS). Governance, Policy & Standards Localize and implement Group information security policies, procedures, and standards for the Egyptian entity, adapting them to Egyptian regulatory and legal requirements where needed. Maintain the local control documentation set (policies, procedures, standards, registers) with proper version control and governance approval. Provide local input, papers, and reporting to the Cyber Security Committee. Risk Management Identify, assess, and track information security and cyber risks specific to the Egyptian operation; maintain the local risk register and feed into the Group risk process (ISO 31000-aligned). Track Key Risk Indicators (KRIs) and residual risk for local assets and processes. Conduct and support third-party / supply chain security assessments for Egyptian vendors and service providers. Security Operations & Technical Assurance Oversee local implementation of technical and operational controls (identity and access management, vulnerability management, logging and monitoring, network and endpoint security) in coordination with IT and Group security. Coordinate vulnerability scanning, penetration testing, and remediation for in-scope Egyptian systems. Support PCI DSS scope maintenance, evidence collection, and assessment activities for the Egyptian environment. Incident Management Act as local incident coordinator; ensure cyber incidents are detected, triaged, escalated, and reported in line with the Group incident procedure and CBE notification requirements. Maintain local incident records, lead or contribute to post-incident reviews, and track corrective actions to closure. Awareness & Culture Deliver the Group security awareness program locally training, phishing simulations, and role-based awareness adapted to the Arabic/English needs of Egyptian staff. Reporting & Support to the GISMProvide regular, structured reporting to the Group Information Security Manager on local compliance status, risk posture, incidents, KRIs, and remediation progress. Support Group-wide initiatives, audits, and certifications as they apply to Egypt. Liaise with local IT, business, legal, HR, and internal audit functions on behalf of the security function<br>.<br>Required Qualifications & Experience Bachelor’s degree in computer science, Information Technology, Information Security, or a related field.7+ years of information security experience, with 3+ years in a financial services, fintech, payments, or otherwise regulated environment. Demonstrable knowledge of CBE cybersecurity regulatory requirements and the Egyptian payments/banking regulatory landscape. Working knowledge of PCI DSS, ISO 27001, and ISO 31000. Familiarity with Egypt Data Protection Law 151/2020. Experience supporting regulatory inspections and external audit<br>s.<br>Certifications (Preferred) ISO 27001 Lead Implementer / Lead Auditor. CISSP, CISM, or CRISC. A PCI-related qualification is an advanta<br>ge.<br>Skills & Competencies Strong grasp of regulatory compliance and audit management in a financial/payments context. Risk assessment and GRC capability. Technical breadth across core security domains. Excellent stakeholder management; able to operate effectively as a lean/sole local security resource. Fluent Arabic and English essential for regulator liaison and staff communication. Strong documentation, evidence-management, and reporting ski<br>lls.
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<span><b>Join Us</b>
<br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Purpose</b>
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<p>Fixed Connection PM Sr. Specialist Take responsibility for multiple and complex Data & solutions Project Management</p><br>
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<br><br><b>Job Profile</b>
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<ul>
<li>Responsible on project managements of Total communication projects</li>
<li>Responsible for all broadband communication solutions technology fixed / 3G connectivity / WiMax / Microwave service delivery end to end</li>
<li>Set Project Plans to Customers, and update on the progress and Report/ order needed Hardware for customer open projects and Conduct customer visits during the project life cycle from Kick off meeting with the customer till the project closure and be main customers focal point during projects life cycle</li>
<li>Collecting customer acceptance and handover the projects to NOC and CRM dept</li>
<li>Coordinate and follow up on projects acceptances with service assurance during customer’s meeting</li>
</ul>
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<br><br><br><b>Competencies and Qualifications</b>
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<ul>
<li>Excellent communication, conflict resolution and negotiation skills.</li>
<li>Customer-orientated and innovative approach to service design and delivery and Result orientated</li>
<li>Evidence good organizational and project management skills and have a sense of vision, grasp complex concepts and think strategically</li>
<li>Evidence exceptional time management abilities and problem solver</li>
<li>Ability to interact effectively, using good interpersonal skills</li>
<li>Must have technical / professional qualifications:</li>
<li>BA in Communications or networks </li>
<li>Relevant professional / supervisory qualification </li>
<li>Relevant experience within a project management (PMP , Prince 2 is a plus)</li>
<li>PMP Certificate</li>
<li>Basic knowledge of Agile Methodologies</li>
<li>Ability to communicate effectively in a variety of written and verbal formats with a wide range of people - external individuals, organizations and agencies</li>
<li>Experience of planning for and successfully addressing quality assurance issues</li>
<li>Ability to manage team, contracted staff, partnerships and relationships</li>
<li>Excellent IT skills – Word Processing, Spreadsheets, Databases, Microsoft project, Email and Web</li>
<li>Strong time management skills and motivation – ability to work to deadlines and under pressure</li>
<li>Understanding of revenue reporting needs and effective data & information management issues</li>
<li>Experience of working with budgets and financial systemsAbility to work and contribute effectively to a team</li>
<li>Commitment to own personal professional development</li>
<li>Experience of assessing and/or evaluating individuals and projects</li>
<li>Experience of commissioning and contracting work and performance monitoring</li>
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<br><br><b>Not a perfect fit?</b>
<br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>Who we are</b>
<br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br>
<p>Together we can.</p><br><br><br><br>
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A GLIMPSE ABOUT CRÉDIT AGRICOLE EGYPT:<br>Crédit Agricole Egypt Since its launch in 2006, Crédit Agricole Egypt has succeeded to become a strong player on the economic scene, positioning itself as the Reference European Bank in Egypt. Aiming to become a leading innovation-driven sustainable bank, Crédit Agricole Egypt is committed to bring its international expertise to the local market to serve its clients and drive the sustainable development in line with Egypt’s national priorities. With a universal customer-focused model, Crédit Agricole Egypt is “a whole bank just for you” serving the entire spectrum of customers: individuals, SMEs, enterprises, Corporate and public sector. Prioritizing its customers’ best interests, Crédit Agricole Egypt presents an extensive range of services, tailored financial solutions and the sound advice, to accompany its clients in their walk of life. Awarded most innovative bank in Egypt, convenience and distinguished customer experience is Crédit Agricole Egypt’s endeavor to attain its customers’ satisfaction throughout its nationwide network of branches and its state-of-the-art fully-fledged platform of digital services. Furthermore, Crédit Agricole Egypt is in line with the world’s digital transformation, encouraging and implementing an innovative environment to exceed its customers’ expectations. In addition, for being an active contributor to the local economy, the bank is committed to support the development of the Egyptian community and the respect of the environment.<br><br>Duties & Responsibilities:<br>1. Product Ownership & Governance Own and manage the backlog of digital channel products and features. Translate business needs into detailed business requirements and product documentation. Prepare required product approval documents, risk assessments, compliance documents, and internal approval packages. Ensure all digital products and services comply with applicable regulatory and scheme requirements. Prepare and manage official regulatory correspondence and required documentation. Maintain and continuously update all product-related forms, processes, and procedures. Track product performance and contribute to achieving digital KPIs across channels. Prepare and monitor product-related investment cases, cost tracking, and profitability follow-up.<br>2. Stakeholder Management Act as the focal point between business, technical teams, operations, compliance, risk, and other stakeholders. Ensure alignment between business requirements and technical implementation. Support commercial readiness and contribute to go-to-market activities when needed.<br>3. UAT & Quality Assurance Define UAT scope and ensure all prerequisites are in place according to the test plan. Design and review test scenarios covering all functional and business requirements. Coordinate and manage UAT cycles across related digital projects. Ensure adherence to quality standards and testing procedures. Act as final business verification prior to production release. Prepare formal UAT completion reports and provide sign-off based on defined acceptance criteria. Ensure production stability post-release and proper documentation closure.<br>4. Customer Support & Operational Oversight Take ownership of digital channel customer issues and follow through to resolution. Serve as a communication bridge between internal teams and support channels. Monitor ticketing systems and ensure timely resolution and proper updates. Monitor application ratings and reviews, address feedback, and maintain a strong digital presence. Prepare periodic reports highlighting recurring issues, trends, and improvement opportunities.<br>5. Continuous Improvement & Analytics Leverage insights from UAT, support cases, and customer feedback to propose enhancements and fixes. Identify potential risks and issues proactively. Analyze workflows and operational processes and recommend optimizations. Track customer satisfaction indicators and suggest service improvements. Develop and maintain analytical reports to support product decisions and future enhancements. Coordinate and distribute tasks within the team to ensure smooth execution and timely delivery.<br>Qualifications:<br>Professional Background3-6 years of experience in digital banking, fintech, or product management. Hands-on experience managing digital channels (Mobile, Internet Banking, Digital Assistants, etc.). Strong understanding of banking regulatory and compliance environment (preferably in Egypt).<br>Product & Technical Knowledge Solid experience in backlog management and requirement writing (BRD / User Stories). Familiarity with Agile methodology and UAT lifecycle management.<br>Analytical & Business Skills Ability to analyze product performance, customer feedback, and operational data. Experience preparing business cases, cost tracking, or ROI follow-up is a plus. Strong problem-solving and decision-making skills based on data.
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p><strong>Client Overview</strong></p><br><p>Our client is a fast-growing, mission-driven ecommerce brand operating in the wellness and consumer space. They are scaling rapidly and are deeply invested in building high-performing digital experiences that convert. With a strong focus on user experience, conversion rate optimization, and brand storytelling, the team moves quickly, thinks strategically, and holds their creative output to an exceptionally high standard. This is a collaborative, high-output environment where designers work closely with developers and business stakeholders to bring bold ideas to life across Shopify and beyond.</p><br><p><strong>Role Overview</strong></p><br><p>The <strong>Shopify Designer</strong> is a senior-level design hire who will own the end-to-end web design experience across Shopify - from landing pages and PDPs to homepage sections and collection pages. The <strong>Shopify Designer</strong> brings a deep understanding of ecommerce user behavior, conversion principles, and mobile-first design, and is equally capable of producing compelling graphic and marketing assets as a secondary function. This is approximately a 60/40 web-to-graphic design role requiring both strategic thinking and fast, high-quality execution.</p><br><p><strong>Location</strong></p><br><p>Fully Remote (Work from Home) | 9AM - 5PM EST</p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>Shopify & Web Design - Primary Responsibility</strong></p><br><ul><li><p>Design and iterate on landing pages, PDPs, collection pages, and homepage sections for desktop and mobile.</p><br></li><li><p>Own the full design cycle from concept to developer handoff.</p><br></li><li><p>Build and optimize landing pages for A/B testing and conversion improvements.</p><br></li><li><p>Design with a mobile-first mindset, ensuring responsive and performant layouts.</p><br></li><li><p>Use AI-assisted tools to rapidly generate concepts and creative assets.</p><br></li><li><p>Maintain visual consistency across the entire site.</p><br></li><li><p>Collaborate closely with developers and key stakeholders throughout the design process.</p><br></li><li><p>Contribute strategic UX and CRO recommendations based on data and best practices.</p><br></li><li><p>Analyze performance data and iterate on design to improve effectiveness.</p><br></li></ul><p><strong>Graphic Design & Marketing Assets - Secondary Responsibility</strong></p><br><ul><li><p>Design social media graphics, paid ad creatives, email banners, and campaign assets.</p><br></li><li><p>Support marketing initiatives with on-brand creative deliverables.</p><br></li><li><p>Maintain brand consistency across all channels and touchpoints.</p><br></li><li><p>Help evolve and refine the existing brand system over time.</p><br></li></ul><p><strong>Qualifications - Experience</strong></p><br><ul><li><p><strong>5+ years</strong> of hands-on Shopify and web design experience.</p><br></li><li><p>Extensive portfolio showcasing real Shopify stores, PDPs, and landing pages.</p><br></li><li><p>Strong understanding of ecommerce user behavior and CRO principles.</p><br></li><li><p>Advanced proficiency in <strong>Figma</strong>.</p><br></li><li><p>Strong proficiency in <strong>Canva</strong> and <strong>Adobe Photoshop</strong>.</p><br></li><li><p>Active user of AI-assisted design tools for concept and asset generation.</p><br></li><li><p>Exceptional mobile and responsive design skills.</p><br></li><li><p>Experience in startup, scaleup, or high-growth ecommerce environments.</p><br></li><li><p>Strong understanding of Shopify themes and platform capabilities.</p><br></li><li><p>Working knowledge of <strong>HTML</strong>, <strong>CSS</strong>, and Shopify theme architecture (nice to have).</p><br></li><li><p>Experience collaborating directly with Shopify developers (nice to have).</p><br></li><li><p>Familiarity with <strong>Klaviyo</strong>, <strong>ActiveCampaign</strong>, or similar email platforms (nice to have).</p><br></li><li><p>Familiarity with CRO methodologies and analytics tools (nice to have).</p><br></li><li><p>Experience in wellness, education, health, or consumer brands (nice to have).</p><br></li></ul><p><strong>Qualifications - Skills</strong></p><br><ul><li><p><strong>Independent thinker</strong> who can translate a business objective into an effective design solution without heavy direction.</p><br></li><li><p><strong>Fast executor</strong> who moves quickly without sacrificing quality or attention to detail.</p><br></li><li><p><strong>Proactive communicator</strong> who manages stakeholder expectations and keeps teams aligned.</p><br></li><li><p><strong>Organized and thorough</strong> with clean file management and developer-ready handoffs.</p><br></li><li><p><strong>Performance-oriented</strong> with a deep care for conversion, customer experience, and measurable impact.</p><br></li><li><p><strong>Collaborative team player</strong> who thrives working alongside developers, marketers, and business leaders.</p><br></li></ul><p><strong>Opportunity</strong></p><br><p>This is a high-impact senior role for a designer who wants ownership, creative latitude, and the chance to directly shape the performance and visual identity of a growing ecommerce brand. You will work at the intersection of design strategy and execution, influencing conversion outcomes, A/B testing programs, and the overall digital experience - all within a fast-moving, collaborative team that values both craft and results. If you are passionate about ecommerce design and want your work to drive real business outcomes, this is the role for you.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
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<span>About Integrant Integrant is a custom software development company partnering with enterprise clients in the USA.<br> We build scalable, production-grade software with a strong engineering culture focused on collaboration, quality, and continuous growth.<br> Engineers work closely with international clients and technical leaders on complex, long-running products — and move across enterprise application programs and modern web delivery as client needs evolve.<br> We are building agentic engineering pods; we look for engineers who combine deep technical judgment with hands-on delivery and curiosity about AI-assisted development practices.<br> Role Overview We are seeking an experienced, high-end software engineer with deep, long-term C and C++ experience on complex, production software — not a short exposure or academic-only background.<br> You will join an enterprise C/C++ application program as the initial assignment, while maintaining a profile that is not C/C++-only and contribution to agentic pod delivery over time.<br> You are a strong fit if you: Have many years of professional software engineering on non-trivial, long-lived systems (10+ years software development preferred; 15–20+ years total welcome where depth is evident).<br> Bring solid, demonstrated C/C++ on complex applications — maintenance, extension, debugging, and safe change on existing production codebases.<br> Have 2–3+ years of hands-on C/C++ on application software in production for the initial assignment — not required to be recent.<br> Think in terms of production ownership: incidents, root cause, diagnostics, regression risk, and high availability (downtime impact, safe releases).<br> Are hands-on, current, and technically credible — not coasting on legacy stack alone.<br> Have credibility in modern software delivery (Agile, Git, code review, testing) and interest and adjacent capability toward AI / agentic engineering.<br> This is not a generic “Senior” backend role and not greenfield-only.<br> Key Responsibilities Enterprise application (initial focus) Design, develop, debug, and maintain enterprise software using C and C++.<br> Enhance, fix, and regression-test existing product code under production pressure.<br> Work with SQL Server and database-backed features; understand data, performance, and availability impact.<br> Troubleshoot complex production issues using logs, diagnostics, and systematic root-cause analysis.<br> Collaborate with Product Owners, QA, architects, and client technical stakeholders; participate in Agile delivery.<br> Engineering depth & delivery Apply strong OOP, SOLID, data structures, memory management, and multithreading judgment in real codebases.<br> Support high-reliability expectations for mission-critical systems; uphold production quality, security, and maintainability on long-lived enterprise codebases.<br> Apply disciplined software engineering across design, implementation, testing, and delivery on complex production systems.<br> Mentor and raise the bar through code review and clear technical communication (English) with client stakeholders.<br> Agentic engineering (Integrant direction) Work effectively with AI-assisted development workflows where appropriate — while maintaining accountability for production quality, security, and correctness on legacy C/C++ code.<br> Salary paid in USD Six-month career advancing opportunities Supportive and friendly work environment Premium medical insurance [employee +family] English language development courses Interest-free loans paid over 2.<br>5 years Technical development courses Planned overtime program (POP) Employment referral program Premium location in Maadi Social insurance Bachelor's degree in Computer Science, Computer Engineering, or related field (or equivalent depth demonstrated in career).<br> 10+ years of professional software development experience (application software, services, or enterprise systems).<br> Many years of hands-on C and C++ on complex software applications — maintenance and evolution of production systems, not toy projects only.<br> 2–3+ years of hands-on C and C++ on application software in production — required for the initial assignment; not required to be recent.<br> SQL Server (or equivalent enterprise RDBMS depth) with database-backed application features.<br> Proven debugging, troubleshooting, and root-cause analysis under time pressure; production support / incident experience.<br> Solid Git, Agile, and English communication for client-facing work.<br> Preferred Qualifications Experience with highly available or production-critical systems (minutes-level downtime sensitivity).<br> Modern C++ (C++11/14/17+) in maintained codebases.<br> REST APIs, automated testing, CI/CD — or equivalent depth on other modern application stacks per squad.<br> Demonstrated curiosity and practical experimentation with AI / LLM-assisted development — with sound engineering guardrails.<br> International client or enterprise product delivery experience.<br></span> </div>
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Sr. Associate - S&M - Digital Marketing<br><p><b>Ready to turn bold ideas into real-world impact?</b><br> At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.<br> <br>If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. <br> <br>Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.<br> Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.</p><br><br><br><p><b>Job Description</b></p><br><br>Inviting applications for the role of the Sales Program Specialist Senior Process Associate English on Site Cairo!
Our Strategic Sales team is responsible for delivering programs and processes that drive growth in our segment of advertisers. As a Strategic Sales Specialist you will support innovative scalable sales programs across a diverse set of customers focusing on driving revenue and product adoption. Responsibilities:
- Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
- Drive product adoption and educate clients and agencies in a scalable fashion.
- Ensure that our clients receive the highest level of sales and operational customer service.
- Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
- Develop and implement best practices for client interaction sales and services.
- Minimum<br><p><b>Qualifications</b></p><br><br>Bachelors - Business Administration, Bachelors - Communication, Bachelors - Marketing, Bachelors - Sales, Masters - Marketing<br><p><b>Certifications</b></p><br><br>Certified Digital Marketing Professional - Digital Marketing InstituteDigital Marketing Institute, HubSpot Content Marketing Certification - HubSpot AcademyHubSpot Academy<br><p><b>Required Skills</b></p><br><br>Business-To-Business (B2B) Sales, Content Management, Data Analytics, Data Quality, Digital Marketing Analytics, Google Analytics, People Leadership, Sales, Social Media, Strategic Planning<br><p><b>Language</b></p><br><br>English<br><p><b>Language Proficiency - </b></p><br><br>Intermediate - B1<br><p><b>Additional Job Location - </b></p><br><br><br><p><b>Job Type</b></p><br><br>Regular<br><p><b>Master Skill List - </b></p><br><br>S&M - Digital Marketing<br><p><b>Remote Type - </b></p><br><br>Office<br><p><b>Work Shift - </b></p><br><br>Standard (Egypt)<br><p><b>Why join Genpact?</b><br>• <b>Lead AI-powered transformation</b> – Drive innovation and solve real-world business challenges that matter<br>• <b>Make an impact </b>– Help global enterprises solve business challenges that matter <br>• <b>Accelerate your career</b> – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead<br>• <b>Work with the best</b> – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day <br>• <b>Thrive in a values-driven culture</b> – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress <br> <br>Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. <br>Let’s build tomorrow together. <br> <br>Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. <br>Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. </p><br><br><br> </div>
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<span><br>JOB SUMMARY<br>Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 – 18-month program in cooperation with Cornell University.<br>CANDIDATE PROFILE <br>Education and Experience <br>• High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Discipline Work, Projects, and Policies <br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements, and follows up on audits for all areas of property operations.<br>• Complies with Federal and State laws applying to operations procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances ledgers.<br>Supporting Property Operations<br>• Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Evaluates if discipline teams are meeting service needs and provides feedback to teams.<br>• Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>• Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.<br>• Works with team to put sustainable work processes and systems in place that support the execution of the strategy.<br>• Reviews reports and financial statements to determine operations performance against budget.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing and Monitoring Activities that Affect the Customer and Guest Experience<br>• Provides excellent customer service by being readily available/approachable for all customers and guests.<br>• Takes proactive approaches when dealing with customers and guest concerns.<br>• Extends professionalism and courtesy to customers and guests at all times.<br>• Responds timely to customer service department request.<br>• Ensures all team members meet or exceed all hospitality requirements.<br>Supporting Profitability<br>• Supports annual quality audits.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Supporting Safety Standards and Work Procedures<br>• Implements property emergency plan.<br>• Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.<br>• Implements and sustains property accident prevention programs.<br>• Follows property-specific recovery plans.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time and possesses organizational skills.<br>• Presents ideas, expectations and information in a concise, organized manner.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes calls if necessary.<br>Leadership Development<br>• Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.<br>• Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.<br>Education for Employment (EFE)<br>• The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry.<br>• This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.<br>General Training<br>• Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 – 3 weeks in each discipline. The six disciplines are:<br>• Rooms Operations<br>• Food & Beverage<br>• Sales & Marketing (BMSC)<br>• Human Resources<br>• Safety & Security (Loss Prevention)<br>• Finance<br>The Specialization Course <br>• Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.<br>• The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.<br>• Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe – developing vital skill and be part of shaping your country’s economic future.<br>• Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Senior Project Associate, Immigration and Border Governance International Organization for Migration
Human Resources
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.</p><p>Organizational Context and Scope The Immigration and Border Governance (IBG) Unit at IOM Egypt supports relevant Governmental authorities in enhancing their capacities to manage borders efficiently in a coordinated and integrated way. Current and upcoming interventions include extensive training, equipment and infrastructure provision programme for different Ministries including Ministry of Defence, Ministry of Interior, Ministry of Transportation and Ministry of Finance, Ministry of Foreign Affairs, International Cooperation, and Egyptian Expatriates, , Ministry of Civil Aviation relevant departments mandated with border management in Egypt on various technical topics, policy support, initiatives related to International Migration Law (IML), rule of law, rights-based border management, Integrated Border Management (IBM), Humanitarian Border Management (HBM), maritime law and SAR (Search and Rescue), countering-cross border crime, development and trade, legal identity (migrant registration, biometrics, travel document standards) and cross border cooperation with neighbouring countries in the above domains including implementation of international agreements in support of humane and orderly migration. Under the overall supervision of the Senior Programme Manager- Immigration and Border Governance (IBG) and direct supervision of the National Project Officer (IBG), the incumbent will provide technical and administrative support to the Immigration and Border Governance (IBG) Programme in support of border management authorities in the Arab Republic of Egypt, in particular in the area of combatting cross-border crime and border governance. S/he will also support IBG projects in IOM Egypt related to migration data and risk analysis, countering smuggling of migrants, and artificial intelligence in border management, and activities related to migrants human rights and protection approaches in the country.</p><p>Required Qualifications and Experience</p><p>Education Bachelor s degree in Law, International Law, Governance Studies, Humanitarian Action, Economy, Development studies, Security studies, Political Science or any other related field from an accredited academic institution with five years of relevant professional experience; or High school diploma with seven years of relevant experience. Accredited Universities are those listed in the UNESCO World Higher Education Database.</p><p>Experience Experience in the field of government, security, law, human rights, and/or economic development in international organizations, border management and law enforcement, national/international institutions, project development, donor relations or similar. Experience in supporting IBG projects and programmes; experience in delivering IBG-related training and workshops for government officials is an advantage. Experience developing training plans, standard operating procedures and detailed instructions. Experience with international humanitarian organizations, non-government or government institutions/organizations in a multi-cultural setting is an advantage. Experience supporting the development of standard operating procedures (SOPs), concept papers and project proposals is an advantage.</p><p>Skills Good understanding of international law (in particular International Migration Law), rule of law concepts, as well as human rights. Knowledge of IBM (Integrated Border Management) concepts and their practical application in border management programmes is an advantage. Demonstrated knowledge of international and national legal frameworks addressing cross border crime, with a specific focus on smuggling of migrants and trafficking in persons. Ability to conduct research, analyse information and data, and prepare analytical reports, briefing notes and other project documentation. Demonstrated ability to manage projects and organize workshops, training activities and stakeholder events involving multiple partners. Strong written and oral communication skills in English, including the ability to prepare and deliver presentations and briefings. Knowledge of UN and bilateral donor programming. Knowledge of financial rules and regulations. All IOM staff members in all categories are required to be fluent in one of the IOM s official languages (English, French, Spanish). For this position, Fluency in Arabic and English both written and Oral is required. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p><p>Required Competencies IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Education:</strong> Bachelor's degree in Law, International Law, Governance Studies, Humanitarian Action, Economy, Development studies, Security studies, Political Science or any other related field from an accredited academic institution with five years of relevant professional experience; or High school diploma with seven years of relevant experience. Accredited Universities are those listed in the UNESCO World Higher Education Database.</li><li><strong>Experience:</strong> Experience in the field of government, security, law, human rights, and/or economic development in international organizations, border management and law enforcement, national/international institutions, project development, donor relations or similar. Experience in supporting IBG projects and programmes; experience in delivering IBG-related training and workshops for government officials is an advantage. Experience developing training plans, standard operating procedures and detailed instructions. Experience with international humanitarian organizations, non-government or government institutions/organizations in a multi-cultural setting is an advantage. Experience supporting the development of standard operating procedures (SOPs), concept papers and project proposals is an advantage.</li><li><strong>Skills:</strong> Good understanding of international law (in particular International Migration Law), rule of law concepts, as well as human rights. Knowledge of IBM (Integrated Border Management) concepts and their practical application in border management programmes is an advantage. Demonstrated knowledge of international and national legal frameworks addressing cross border crime, with a specific focus on smuggling of migrants and trafficking in persons. Ability to conduct research, analyse information and data, and prepare analytical reports, briefing notes and other project documentation. Demonstrated ability to manage projects and organize workshops, training activities and stakeholder events involving multiple partners. Strong written and oral communication skills in English, including the ability to prepare and deliver presentations and briefings. Knowledge of UN and bilateral donor programming. Knowledge of financial rules and regulations. Fluency in Arabic and English both written and Oral is required.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 – 18 month program in cooperation with Cornell University.<br>CANDIDATE PROFILE <br>Education and Experience <br>• High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Discipline Work, Projects, and Policies <br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements, and follows up on audits for all areas of property operations.<br>• Complies with Federal and State laws applying to operations procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances ledgers.<br>Supporting Property Operations<br>• Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Evaluates if discipline teams are meeting service needs and provides feedback to teams.<br>• Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>• Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.<br>• Works with team to put sustainable work processes and systems in place that support the execution of the strategy.<br>• Reviews reports and financial statements to determine operations performance against budget.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing and Monitoring Activities that Affect the Customer and Guest Experience<br>• Provides excellent customer service by being readily available/approachable for all customers and guests.<br>• Takes proactive approaches when dealing with customers and guest concerns.<br>• Extends professionalism and courtesy to customers and guests at all times.<br>• Responds timely to customer service department request.<br>• Ensures all team members meet or exceed all hospitality requirements.<br>Supporting Profitability<br>• Supports annual quality audits.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Supporting Safety Standards and Work Procedures<br>• Implements property emergency plan.<br>• Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.<br>• Implements and sustains property accident prevention programs.<br>• Follows property-specific recovery plans.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time and possesses organizational skills.<br>• Presents ideas, expectations and information in a concise, organized manner.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes calls if necessary.<br>Leadership Development<br>• Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.<br>• Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.<br>Education for Employment (EFE)<br>• The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry.<br>• This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.<br>General Training<br>• Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 – 3 weeks in each discipline. The six disciplines are:<br>• Rooms Operations<br>• Food & Beverage<br>• Sales & Marketing (BMSC)<br>• Human Resources<br>• Safety & Security (Loss Prevention)<br>• Finance<br>The Specialization Course <br>• Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.<br>• The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.<br>• Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe – developing vital skill and be part of shaping your country’s economic future.<br>• Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 – 18 month program in cooperation with Cornell University.<br>CANDIDATE PROFILE <br>Education and Experience <br>• High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Discipline Work, Projects, and Policies <br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements, and follows up on audits for all areas of property operations.<br>• Complies with Federal and State laws applying to operations procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances ledgers.<br>Supporting Property Operations<br>• Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Evaluates if discipline teams are meeting service needs and provides feedback to teams.<br>• Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>• Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.<br>• Works with team to put sustainable work processes and systems in place that support the execution of the strategy.<br>• Reviews reports and financial statements to determine operations performance against budget.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing and Monitoring Activities that Affect the Customer and Guest Experience<br>• Provides excellent customer service by being readily available/approachable for all customers and guests.<br>• Takes proactive approaches when dealing with customers and guest concerns.<br>• Extends professionalism and courtesy to customers and guests at all times.<br>• Responds timely to customer service department request.<br>• Ensures all team members meet or exceed all hospitality requirements.<br>Supporting Profitability<br>• Supports annual quality audits.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Supporting Safety Standards and Work Procedures<br>• Implements property emergency plan.<br>• Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.<br>• Implements and sustains property accident prevention programs.<br>• Follows property-specific recovery plans.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time and possesses organizational skills.<br>• Presents ideas, expectations and information in a concise, organized manner.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes calls if necessary.<br>Leadership Development<br>• Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.<br>• Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.<br>Education for Employment (EFE)<br>• The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry.<br>• This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.<br>General Training<br>• Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 – 3 weeks in each discipline. The six disciplines are:<br>• Rooms Operations<br>• Food & Beverage<br>• Sales & Marketing (BMSC)<br>• Human Resources<br>• Safety & Security (Loss Prevention)<br>• Finance<br>The Specialization Course <br>• Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.<br>• The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.<br>• Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe – developing vital skill and be part of shaping your country’s economic future.<br>• Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p style=\"text-align:left\"><b>Job Location</b></p>CAIRO BUSINESS OFFICE<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Description</b></p><p><span>We are actively seeking dedicated Occupational Health Nurses to join our team in Cairo Egypt. If you are a qualified and compassionate Occupational Health Nurse looking to contribute to employee well-being in a dynamic environment, we encourage you to apply.<span> </span></span>Ideal candidates will possess the following qualifications:</p><p></p><p><b>ROLES & RESPONSIBILITIES OF SITE NURSE:</b></p><ul><li><p>Preventive Health Care</p></li><li><p>Curative Health Care</p></li><li><p>Promotive Health Care</p></li></ul><p></p><p><b>1. Preventive Health Care:</b></p><ul><li><p>Assisting Medical Leader/Occupational Health Physician in pre-employment & periodic medical checkup,</p></li><li><p>Carry out various occupational health related tests & keep proper record of them like-audiometry, Lung function test etc. as deemed necessary by Medical leader,</p></li><li><p>To give health related awareness to employees by various trainings and events,</p></li><li><p>Assist in rehabilitation and return to work programs,</p></li><li><p>Implementation of strong and qualitative vaccination programs,</p></li><li><p>Arrangement, co-ordination and proper implementation of health diagnostic campaigns,</p></li><li><p>Participate in ergonomic assessments of the workplace & trainings,</p></li><li><p>Conduct monthly workplace inspections including equipment checks for basic and advanced life support,</p></li><li><p>Work in a multi-disciplinary team with HS&E, HR and Management to promote employee health safety and well-being,</p></li><li><p>Review employees’ medical cases who have any one period exceeding 3 days sickness absence,</p></li><li><p>Give training of first aid, basic life support with AED, industrial hygiene, safe food handling, and other trainings under guidance of occupational health physician. Prepare training data & identify target audience for all these trainings,</p></li><li><p>Take active part in various mock drills, rescue drills and live demonstrations,</p></li><li><p>Proper implementation of emergency medical plan in case of emergencies,</p></li><li><p>Liaise with managers and site Occupational Health Physician in managing the sickness absence cases facilitating appropriate referrals,</p></li><li><p>Track, schedule & conduct appropriate regular medical testing for P&G employees in critical roles, i.e. fork lift truck drivers, confined spaces,</p></li><li><p>Track, schedule & conduct relevant health surveillance to employees working with hazards i.e. spirometry, skin prick testing plus audiometry/vision testing at appropriate time intervals,</p></li><li><p>Ensure at risk employees are aware of the procedure to obtain post exposure prophylactic treatment in the event of an exposure incident,</p></li><li><p>Maintain record of vaccinations for employees needing it in relation to their responsibilities, (including but not limited to 1st aiders, healthcare team, food handlers, sewage handers, etc.),</p></li><li><p>Ensure that all wearers of respirators do have medical clearance by the site physician/occupational health physician,</p></li><li><p>Provide medical advice in relation to business travel,</p></li><li><p>Initiate, conduct & maintain a process for site health risk analysis & health needs analysis,</p></li></ul><p></p><p><b>2. Curative Health Care:</b></p><ul><li><p>First aid and emergency medical care to employees for injuries and illnesses,</p></li><li><p>Employee referral & co-ordination with hospitals and/or healthcare providers,</p></li><li><p>Follow up on employee cases referred to hospitals or specialists,</p></li></ul><p></p><p><b>3. Promotive Health Care:</b></p><ul><li><p>Implementation of health awareness promotional trainings and events,</p></li><li><p>Various Health Days celebration like World Diabetes Day, World Heart Day, Breast Cancer & Prostate Cancer Awareness Days, Occupational Health Day etc.</p></li></ul><p></p><p>There are some other criteria like legal requirements, audit compliance, local & regional need etc.</p><p></p><ul><li><p>Review pre-placement health assessment documentation completion, conduct any relevant screening and refer to physician if required for medical examination,</p></li><li><p>Keep her/his Medical knowledge up to date in terms of new technologies, new relevant medical equipment, health related laws, internal company regional and global health related policies & systems,</p></li><li><p>Compliance of audit as per local, regional and global requirements,</p></li><li><p>Adhere to HSKE (Health System Key Elements) requirements and other organizational rules and regulations,</p></li><li><p>Ensure that all relevant confidentiality & PII handling rules are followed rigorously amongst all site medical team, as well as safekeep company proprietary and business data,</p></li><li><p>Proper use of medical instruments and facilities, as well as ensuring functionality, timely maintenance of relevant devices as well as ensure proper use by contracted physicians,</p></li><li><p>Ensure that all employees do have a medical record with pertinent information and updated always. Ensure that other contractor or non-P&G employee categories do have pertinent data,</p></li><li><p>Record keeping & maintenance: Ensure that all medical records are well kept and organized, and retention limits are according to P&G guidelines & local laws</p></li><li><p>Follow medical guidance of company Medical Leader and site occupational health physician as per the business need,</p></li><li><p>Advise employees and managers regarding work-related health issues,</p></li><li><p>Participate in the site disability management process as stipulated by site physician.</p></li></ul><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Qualifications</b></p><p><b>Prerequisites</b></p><ul><li><p>The Site Nurse is a qualified, certified and currently licensed Nurse by the country specific laws in which he/she operates.</p></li><li><p>Bachelor's Degree Graduate</p></li><li><p>The site nurse reports directly to the employed Country Health Systems Leader/Physician or in lack of this to Country HR while also in lack of this functionally to the sub-regional / regional Health Systems Manager or Medical Leader.</p></li><li><p>Medium to advanced fluency in English language is a must.</p></li><li><p>Occupational Health qualification or desire to working towards Occupational Health qualification is strongly desired (as per country nursing curriculum availability).</p></li><li><p>Highest nursing qualification level available in the country is an advantage.</p></li><li><p>Experience in one of the following medical competencies might be an advantage:</p></li><li><p>Occupational Health,</p></li><li><p>Emergency Management/Oxyology,</p></li><li><p>Intensive Care,</p></li><li><p>Ambulance/Paramedic,</p></li><li><p>Pulmonology,</p></li><li><p>Toxicology,</p></li><li><p>Outpatient Care in General Medicine,</p></li><li><p>Health Management roles or</p></li><li><p>working in an enterprise environment.</p></li><li><p>Detailed knowledge and familiarity with the country Health Care legislation is strongly desired.</p></li></ul><p></p><h2><b>JUST SO YOU KNOW:</b></h2><p>You will get a competitive compensation package, in line with your qualifications and experience.</p><p></p><p>We are an equal opportunity employer and value diversity at our company. Our people are all equally talented in unique ways: we come from diverse traditions, personal experiences and points of view, and we want to include yours. Our mission of Diversity and Inclusion is: “Everyone valued. Everyone included. Everyone performing at their peak”. Are you ready to inspire us with your creative ideas?</p><p></p><p><b>About us</b></p><p>We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide. Visit <a href=\"http://www.pg.com/\" target=\"_blank\">http://www.pg.com</a> to know more.</p><p></p><p>Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.</p><p>We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.</p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Schedule</b></p>Full time<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Number</b></p>R000150610<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Segmentation</b></p>Experienced Professionals
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Tiered Approach</b></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><b>Tier 0</b>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><b>Tier 1</b>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><b>Tier 2</b>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><b>Tier 3 or no tier indicated</b>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><b>Background</b></p><br> <p>UNDP’s decades-long partnership with Egypt has fostered a diverse portfolio of support across the economic, social, and environmental sectors. The current strategy builds on this strong foundation, aligning with Egypt Vision 2030 to advance a green, inclusive, and resilient development pathway driven by innovation and collaboration. </p><br> <p>As a strategic partner, UNDP Egypt plays a central role in accelerating progress toward the SDGs, with three pillars of support: Inclusive Growth and Digital Transformation, Governance, Social Inclusion, and Gender; and Climate and Nature. Drawing on global expertise and grounded in local experience, the Country Office works closely with partners on policy advisory and programmatic support, and bringing stakeholders together across the spectrum including government, private sector, academia and CSOs to address complex challenges and take advantage of opportunities. </p><br> <p>To remain agile within a rapidly changing development landscape, UNDP Egypt is implementing an organizational change process that aims to transition to a structure and financially viable business model that is more effectively and efficiently able to deliver on evolving national priorities. </p><br> <p>It is guided by four core principles: </p><br> <ul> <li>Retaining key capacities while investing in new expertise </li> <li>Strengthening and integrating quality assurance and programme finance </li> <li>Standardization and optimization across the teams / functions </li> <li>Financial sustainability of core structure - with flexibility for expansion / contraction </li> </ul> <p><b>Position Purpose</b></p><br> <p>Under the guidance and direct supervision of UNDP Resident Representative (RR) in Egypt, the Executive Associate ensures effective and efficient functioning of the Resident Representative’s office, management of information flow and follow-up on deadlines and commitments made, maintenance of protocol procedures and full confidentiality in all aspects of assignments.</p><br> <p>When needed, the Executive Associate also coordinates the secretarial and clerical staff of the office. The Executive Associate works in close collaboration and on a daily basis with UNDP Programme, and Operations teams, UN Agencies, International Organizations, Egyptian institutions to ensure efficient flow of information, actions on instructions and agendas.</p><br> <p><b>Duties and Responsibilities</b></p><br> <p><b>1.Ensures</b> <b>effective and efficient functioning of the Resident Representative’s office focusing on achievement of the following results:</b></p><br> <p>• Maintenance of the Resident Representative’s calendar, contacts with high-ranking officials and visitors, arrangement of appointments and meetings<br> • Management and facilitation of RR missions and representation schedule. Accompany RR in events and missions and ensure smooth logistics and protocol.<br> • Support and facilitation for organization of meetings and events, both internal and external as needed (such as Board meetings, committees, team meetings, etc.)<br> • Follow up on external deadlines, commitments made, ensuring actions and decisions are anticipated with adapted prioritization and sufficient preparation and information.<br> • Building and maintaining a network of contacts with counterparts at Ministries, Embassies, international organizations and UN agencies, and facilitation of work with them.<br> • Assembling high-quality briefing material for RR and visitors for appointments, meetings, and missions.<br> • Interpretation between Arabic and English when required taking notes and preparing minutes of meetings<br> • Maintenance of rosters of high-level partners and contact lists.<br> • Preparation of correspondence, directives, comments on behalf of RR for signature and follow-up when required.<br> • Use of automated office management system for effective functioning of the RR Office.<br> </p><br> <p><b>2. Ensures provision of effective communications and administrative support to the office</b> <b>focusing on achievement of the following results:</b></p><br> <ul> <li>Coordination of the information flow in the office and dissemination of corporate and interoffice communication to staff as required.</li> <li>Facilitation of information sharing with and between Programme and Operations Teams.</li> <li>Follow up on internal deadlines, commitments made, actions taken and coordination of collection and submission of the reports to the Resident Representative.</li> <li>Screening and dispatching of all calls and correspondences incoming to the Resident Representative office and provide informal translations of short texts when needed.</li> <li>Maintenance of electronic and hardcopy filing system, ensuring safekeeping of confidential material.</li> <li>Presentation of proposals to eliminate communication bottlenecks in the office and streamline office procedures between the Resident Representative’s office and UNDP country office units. </li> <li>Support to organization of advocacy and other CO events, as required</li> </ul> <p><b>3. Ensures facilitation of knowledge building and management</b> <b>focusing on achievement of the following results:</b></p><br> <ul> <li>Sound contributions to knowledge networks and communities of practice.</li> <li>Support to maintenance of Teams’ status reports, best practices, lessons learned, publishing on Programme intranet and other media sites. </li> <li>Organizations of specialized trainings for administration and protocol issues.</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the office and the organisation.<br> </p><br> <p>Supervisory/Managerial Responsibilities: Executive Assistant – G5<br> </p><br> <p><b>Competencies</b></p><br> <i><b>Core : </b></i> <br> <p><b>Achieve Results:</b></p><br> LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work <br> <p><b>Think Innovatively:</b></p><br> LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking <br> <p><b>Learn Continuously</b></p><br> LEVEL 2: Go outside comfort zone, learn from others and support their learning <br> <p><b>Adapt with Agility </b></p><br> LEVEL 2: Adapt processes/approaches to new situations, involve others in change process <br> <b>Act with Determination </b> LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously <br> <p><b>Engage and Partner</b></p><br> LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships <br> <p><b>Enable Diversity and Inclusion</b></p><br> LEVEL 2: Facilitate conversations to bridge differences, considers in decision making <br> <p><i><b>Cross-Functional & Technical competencies: </b></i></p><br> <i><b>Thematic Area</b></i> <i><b>Name</b></i> <i><b>Definition</b></i> <br> <i><b>Business Direction & Strategy</b></i> <i><b>Business Acumen</b></i> <ul> <li>Ability to understand and deal with a business situation in a manner that is likely to lead to a good outcome. </li> <li>Knowledge and understanding of the operational frameworks in the organization and ability to make good judgments and quick decisions within such frameworks. Knowledge and understanding of the operational frameworks in the organization</li> </ul> <br> <p><i><b>Business </b></i></p><br> <p><i><b>Management </b></i></p><br> <i><b>Communication </b></i> <ul> <li>Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.</li> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels.</li> </ul> <br> <p><i><b>Business </b></i></p><br> <p><i><b>Development </b></i></p><br> <i><b>Knowledge Generation </b></i> <ul> <li>Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations.</li> </ul> <br> <i><b>Digital </b></i> <i><b>Data Literacy</b></i> <ul> <li>Understand the potential as well as the limitations of using data driven innovation.</li> <li>Ability to use a mix of data sources (quantitative, qualitative or real- time techniques) to develop understanding, identify patterns to inform decision making or identify opportunities for further exploration. </li> </ul> <br> <i><b>Digital </b></i> <i><b>Data Privacy & Digital Ethics</b></i> <ul> <li>Knowledge of ethical usage of digital technology (e.g. AI, robotics, automation) and data. Ability to assess ethical implications when using, combining or sharing data, when building or implementing AI systems, and when advising on robotisation and automation etc.</li> <li>Ability to design privacy protocols to ensure data is protected and used for legitimate purposes without unnecessary privacy risks. </li> </ul> <br> <i><b>Ethics</b></i> <i><b>UN Policy Knowledge-Ethics</b></i> <ul> <li>Knowledge and understanding of the UN Staff Regulations and Rules and other policies relating to ethics and integrity.</li> </ul> <br> <i><b>Administration & Operations</b></i> <i><b>Documents & Records Management</b></i> <ul> <li>Overall document (hard or electronic) management; registry and retention policy including storing and archiving </li> </ul> <br> <p><b>Required Skills and Experience</b></p><br> <p><b>Education:</b></p><br> <ul> <li>Secondary education with specialized secretarial training is required. </li> <li>A university degree (bachelor´s degree) in Social Sciences, Management, Business Administration, Public Administration, Finance or equivalent will be given due consideration, but is not a requirement.</li> </ul> <p><b>Experience:</b></p><br> <ul> <li>A minimum of 6 years (with secondary education) or 3 years (with Bachelor´s degree) of progressively responsible secretarial, administrative support at the national or international level is required.</li> <li>Experience in the usage of office equipment and office software packages (MS Word, Excel, Teams, Zoom, etc.) is required.</li> <li>Knowledge and experience in handling web-based management systems (i.e. Quantum/Oracle Cloud) is desirable.</li> <li>Prior experience as an Executive Associate is desired.</li> <li>Experience in preparing high-quality briefing materials is desired.</li> <li>Experience working with a UN organization or other development organization is desired.</li> <li>Proficiency in English and Arabic languages is required.</li> </ul> <p><b>Equal opportunity</b></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><b>Sexual harassment, exploitation, and abuse of authority</b></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><b>Probation</b></p><br> <p>For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.</p><br> <p><b>Right to select multiple candidates</b></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><b>Use of AI by candidates</b></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><b>Scam alert</b></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>