Data Entry Jobs - Giza Egypt

<p><strong>Hojuzat OTA is hiring Performance Marketing Specialist GCC market</strong></p><p><br></p><p>Location Dokki On site</p><p><br></p><p><strong>Job Description:</strong></p><p><br></p><ul><li>Develop the media plan and overall paid marketing strategy - channel mix, budget allocation, and targeting approach across app and website</li><li>Plan, launch, and manage paid campaigns across Google Ads, TikTok Ads, Snapchat Ads, and Apple Search Ads - covering both app installs/engagement and website conversions</li><li>Own full-funnel performance, from awareness through to completed bookings across hotels, apartments, Umrah packages, visas, and tours</li><li>Manage budgets and bidding to hit CPA/ROAS targets, adjusting based on performance data</li><li>Partner with the data analyst to keep tracking and attribution accurate across GA4, Firebase, and our mobile measurement partner</li><li>Brief and test ad creative with the graphic designer and videographer on the team</li><li>Run structured A/B tests across creative, audiences, and landing pages/app flows</li><li>Report on performance regularly, translating data into clear, actionable recommendations</li><li>Stay current on platform changes and new paid channels relevant to Gulf travel marketingcompany partnerships</li></ul><p><br></p><p><strong>Qualifications</strong></p><ul><li>2-3 years of hands-on performance marketing and media buying experience</li><li>GCC / Saudi marketing experience </li><li>Solid grasp of mobile app marketing - install campaigns, in-app event tracking; app store optimization is a bonus</li><li>Proven experience managing paid campaigns on Google Ads, plus at least one of TikTok Ads, Snapchat Ads, or Apple Search Ads</li><li>Comfortable working with GA4 and mobile measurement partners (Adjust, AppsFlyer, Kochava, or similar) you should understand attribution, not just campaign setup</li><li>Strong with data - you pull insights and act on them, not just report numbers</li></ul><p><br></p><p><strong>If you're interested, send your CV to passant.moamen@hojuzat.com (Please mention the job title in the subject.)</strong></p>

<p><strong>Hojuzat OTA is hiring Performance Marketing Specialist GCC market</strong></p><p><br></p><p>Location Dokki On site</p><p><br></p><p><strong>Job Description:</strong></p><p><br></p><ul><li>Develop the media plan and overall paid marketing strategy - channel mix, budget allocation, and targeting approach across app and website</li><li>Plan, launch, and manage paid campaigns across Google Ads, TikTok Ads, Snapchat Ads, and Apple Search Ads - covering both app installs/engagement and website conversions</li><li>Own full-funnel performance, from awareness through to completed bookings across hotels, apartments, Umrah packages, visas, and tours</li><li>Manage budgets and bidding to hit CPA/ROAS targets, adjusting based on performance data</li><li>Partner with the data analyst to keep tracking and attribution accurate across GA4, Firebase, and our mobile measurement partner</li><li>Brief and test ad creative with the graphic designer and videographer on the team</li><li>Run structured A/B tests across creative, audiences, and landing pages/app flows</li><li>Report on performance regularly, translating data into clear, actionable recommendations</li><li>Stay current on platform changes and new paid channels relevant to Gulf travel marketingcompany partnerships</li></ul><p><br></p><p><strong>Qualifications</strong></p><ul><li>2-3 years of hands-on performance marketing and media buying experience</li><li>GCC / Saudi marketing experience </li><li>Solid grasp of mobile app marketing - install campaigns, in-app event tracking; app store optimization is a bonus</li><li>Proven experience managing paid campaigns on Google Ads, plus at least one of TikTok Ads, Snapchat Ads, or Apple Search Ads</li><li>Comfortable working with GA4 and mobile measurement partners (Adjust, AppsFlyer, Kochava, or similar) you should understand attribution, not just campaign setup</li><li>Strong with data - you pull insights and act on them, not just report numbers</li></ul><p><br></p><p><strong>If you're interested, send your CV to passant.moamen@hojuzat.com (Please mention the job title in the subject.)</strong></p>

<h1>Role and responsibilities</h1><ol><li><p><strong>Production Process</strong>:</p><ul><li><p>Monitor production processes in real-time on the shop floor to ensure they run within specified parameters.</p></li><li><p>Respond to line downtime events by assisting with diagnostics and basic troubleshooting.</p></li><li><p>Document process parameters, interruptions, and production outputs accurately and timely.</p></li></ul></li><li><p><strong>Data Analysis &amp; Reporting</strong>:</p><ul><li><p>Collect data analysis on yield, efficiency, and downtime.</p></li><li><p>Prepare daily shift reports on production performance.</p></li></ul></li><li><p><strong>Process Improvement &amp; Problem-Solving</strong>:</p><ul><li><p>Participate in root cause analysis investigations for quality defects or equipment failures.</p></li><li><p>Support in implementing the best practices to improve capacity, quality, and reliability.</p></li></ul></li><li><p><strong>Quality, Safety &amp; Compliance</strong>:</p><ul><li><p>Ensure all activities comply with standard operating procedures (SOPs) and quality standards.</p></li><li><p>Follow all safety protocols and contribute to maintaining a safe work environment.</p></li><li><p>Conduct product sampling timely and accurately to confirm product compliance.</p></li></ul></li></ol><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p><strong>Qualifications and education requirements</strong></p><p></p><ul><li><p><strong>Education</strong>: Bachelor's degree in Mechanical Engineering, Production Engineering, Industrial Engineering, or a related field.</p></li><li><p><strong>Experience</strong>: 0-2 years of relevant experience in production jobs.</p></li><li><p><strong>Analytical Skills</strong>: Strong ability to analyze data, identify trends, and solve complex problems effectively.</p></li><li><p><strong>Teamwork</strong>: Ability to work collaboratively in a team environment and manage relationships with key stakeholders.</p></li><li><p><strong>Communication Skills</strong>: Excellent verbal and written communication skills, with a proficiency in English.</p></li><li><p><strong>12 hours rotational based shifts.</strong></p></li><li><p><strong>Location</strong>: Preference for candidates residing in Giza.</p></li><li><p><strong>Workload &amp; Physical Demands</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; This role is physically active, with 100% of time spent on the shop floor, where an estimated 70% of the time spent on hands-on jobs (e.g., walking, standing, inspecting equipment, providing hands-on support), and 30% on metal tasks (e.g., data analysis, reporting, problem-solving).</p></li></ul></li></ul><p></p>

<ul><li><p>Prepare and analyze product and recipe costing to ensure accurate cost calculations.</p></li><li><p>Monitor food and beverage costs and analyze cost fluctuations.</p></li><li><p>Calculate and monitor <strong>COGS, food cost, and beverage cost</strong>.</p></li><li><p>Perform regular <strong>inventory counts</strong> and reconcile physical inventory with system records.</p></li><li><p>Analyze inventory variances, wastage, shortages, and overages and investigate discrepancies.</p></li><li><p>Monitor purchasing, receiving, storage, and consumption processes from a costing perspective.</p></li><li><p>Prepare <strong>cost reports, variance analysis, and management reports</strong>.</p></li><li><p>Analyze actual costs versus standard/budgeted costs and identify variances.</p></li><li><p>Review purchase prices and supplier invoices to ensure accurate costing.</p></li><li><p>Maintain and update costing sheets, recipes, BOMs, and item master data.</p></li><li><p>Work closely with <strong>Finance, Procurement, Warehouse, Operations, and Restaurant teams</strong> to control costs.</p></li><li><p>Identify opportunities for cost reduction and improve overall cost efficiency.</p></li><li><p>Ensure proper allocation and recording of direct and indirect costs.</p></li><li><p>Support month-end closing activities and prepare relevant costing reports.</p></li><li><p>Ensure accuracy and integrity of costing and inventory-related financial data.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in <strong>Accounting, Finance, or a related field</strong>.</p></li><li><p><strong>5+ years of relevant experience in Cost Accounting</strong>, preferably within <strong>F&amp;B, restaurants, hospitality, or food manufacturing</strong>.</p></li><li><p>Strong practical experience in <strong>inventory control, product costing, COGS, and variance analysis</strong>.</p></li><li><p>Strong understanding of <strong>food &amp; beverage costing and recipe costing</strong>.</p></li><li><p>Experience with inventory management and stock reconciliation.</p></li><li><p>Excellent analytical and problem-solving skills.</p></li><li><p>Strong Excel skills, including <strong>Pivot Tables, VLOOKUP/XLOOKUP, and data analysis</strong>.</p></li><li><p>Experience using <strong>ERP/accounting systems</strong>; restaurant management systems is a plus.</p></li><li><p>Strong attention to detail and accuracy.</p></li><li><p>Ability to analyze large amounts of financial and operational data.</p></li><li><p>Strong communication and coordination skills.</p></li><li><p>Ability to work independently and meet deadlines.</p></li></ul><p></p>

<p><strong>Essential Job Functions:</strong> Lead the end-to-end technical design, development, customization, implementation, and delivery governance of Microsoft Dynamics 365 CRM/Customer Engagement solutions. Customize and configure entities/tables, forms, views, dashboards, business rules, workflows, security roles, and business process flows. Develop custom plugins, custom workflow activities, JavaScript/TypeScript extensions, Web API integrations, and server-side components using C#, .NET Framework, and .NET Core/.NET 6+ where applicable. Design and implement integrations between Dynamics 365 CRM and enterprise applications using REST/SOAP APIs, Azure Integration Services, Logic Apps, Azure Functions, Service Bus, and thirdparty integration platforms. Build and extend Power Platform solutions including Power Apps, Power Automate, Dataverse, and Power Pages when required. Participate in requirement analysis, fit-gap workshops, technical design sessions, estimation, and solution architecture reviews. Support data migration, data cleansing, duplicate detection, and integration mapping activities using Dataverse, Dataflows, KingswaySoft, SSIS, or similar tools. Manage solution packaging, deployment, environment strategy, release management, and CI/CD pipelines using Azure DevOps and Microsoft best practices. Troubleshoot complex CRM issues, optimize solution performance, ensure security compliance, and provide production support. Prepare and maintain technical design documents, interface specifications, deployment guides, unit testing evidence, and support documentation. Own technical delivery planning, effort estimation, task allocation, design reviews, code quality, release readiness, and escalation management across CRM workstreams. Provide hands-on technical leadership, solution guidance, code reviews, mentoring, and coaching to CRM developers and consultants.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years of hands-on experience in Microsoft Dynamics 365 CRM/Customer Engagement technical implementation, customization, integration, and support, including proven experience in a technical lead role.</li><li>Strong technical expertise across Dynamics 365 Sales, Customer Service, Field Service, Marketing, Dataverse, and Model-Driven Apps.</li><li>Advanced development experience with C#, .NET Framework, .NET Core/.NET 6+, ASP.NET, Web API, REST/SOAP services, JavaScript, TypeScript, HTML, CSS, and SQL Server.</li><li>Proven experience developing plugins, custom workflow activities, custom actions/APIs, PCF controls, ribbon commands, client-side scripting, and reusable technical components.</li><li>Strong knowledge of Power Platform including Power Apps, Power Automate, Dataverse security model, connectors, environment management, and ALM.</li><li>Experience integrating Dynamics 365 CRM with ERP, contact center, portal, payment, middleware, and third-party enterprise systems.</li><li>Hands-on experience with Azure services such as Azure Functions, Logic Apps, Service Bus, Key Vault, App Services, Application Insights, and Azure DevOps.</li><li>Solid understanding of solution architecture, security roles, field-level security, data governance, performance optimization, and environment strategy.</li><li>Experience with data migration, data quality, integration mapping, and reporting using tools such as SSIS, KingswaySoft, Power BI, FetchXML, SQL, or Dataflows.</li><li>Ability to prepare technical design documents, deployment plans, code review reports, and production support handover documentation.</li><li>Prior experience working in Egypt or supporting Egypt-based enterprise/government clients is preferred; Arabic language capability is an advantage.</li><li>Strong leadership experience in coordinating distributed technical teams, managing technical risks, and ensuring adherence to Microsoft implementation best practices and project delivery standards.</li><li>Microsoft certifications in Dynamics 365 Customer Engagement, Power Platform, Azure Developer, or Solution Architect are preferred.</li><li>Experience with Omnichannel for Customer Service, Customer Insights, Power Pages, Copilot Studio, or AI-enabled CRM scenarios is an advantage.</li><li>Exposure to Agile/Scrum, SAFe, DevSecOps, automated testing, and enterprise release governance is a plus.</li><li>Knowledge of MEA market delivery practices, data protection expectations, cybersecurity considerations, and public sector delivery requirements is desirable.</li></ul>

<p><strong>Company Description</strong> Proleaders Company – شركة نخبة القادة is a training and development organization dedicated to empowering individuals and institutions through tailored, market-relevant learning programs. The company offers a diverse portfolio of linguistic, administrative, and technical training designed to support professional and educational goals. Its team of experienced trainers uses innovative, interactive methods to deliver practical, engaging learning experiences that lead to measurable skill development. Proleaders Company is committed to high-quality training, continuous improvement, and aligning its services with client needs and ambitions in a professional and impactful way.</p><p><strong>Role Description</strong> The AI Team-Lead is a full-time, on-site role based in Giza, responsible for leading the design, development, and implementation of AI solutions that support the company’s training and educational services. Day-to-day tasks include managing a multidisciplinary AI team, assigning and tracking tasks, reviewing technical work, and ensuring projects are delivered on time and within scope. The AI Team-Lead collaborates with training experts, content developers, and business stakeholders to identify opportunities where AI can enhance learning experiences, automate processes, and improve decision-making. The role involves defining AI project roadmaps, selecting appropriate tools and frameworks, monitoring model performance, and ensuring ethical, secure, and compliant use of data. The AI Team-Lead is also expected to mentor team members, document best practices, and contribute to continuous innovation in AI-enabled training solutions.</p><p><strong>Qualifications</strong></p><ul><li>Candidates should possess strong AI and machine learning skills, such as experience with model development, training, evaluation, and deployment using common ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn).</li><li>Candidates should possess solid data-related skills, including data preprocessing, feature engineering, data analysis, and working with structured and unstructured datasets.</li><li>Candidates should possess software engineering skills relevant to AI projects, such as proficiency in Python or similar languages, version control (Git), API development, and integration of AI models into production systems.</li><li>Candidates should possess leadership and project management skills, including team coordination, task prioritization, stakeholder communication, and the ability to deliver projects on schedule.</li><li>Candidates should possess skills in applying AI to education or training contexts, such as personalized learning, content recommendation, assessment analytics, or intelligent tutoring systems.</li><li>Bachelor’s or Master’s degree in Computer Science, Data Science, Artificial Intelligence, or a related field, or equivalent practical experience.</li><li>Strong analytical and problem-solving abilities, with attention to detail and a focus on practical, outcome-oriented solutions.</li><li>Effective communication skills in English; Arabic proficiency is an advantage for collaborating with local teams and clients.</li><li>Demonstrated ability to work on-site </li></ul><p><strong>Apply now </strong></p><p><strong>hr.mohammed@proleadersco.com</strong></p><p><strong>01006919331</strong></p>

<p>Essential Job Functions: Lead the technical design, development, customization, and implementation of Microsoft Dynamics 365 CRM/Customer Engagement solutions. Customize and configure entities/tables, forms, views, dashboards, business rules, workflows, security roles, and business process flows. Develop custom plugins, custom workflow activities, JavaScript/TypeScript extensions, Web API integrations, and server-side components using C#, .NET Framework, and .NET Core/.NET 6+ where applicable. Design and implement integrations between Dynamics 365 CRM and enterprise applications using REST/SOAP APIs, Azure Integration Services, Logic Apps, Azure Functions, Service Bus, and thirdparty integration platforms. Build and extend Power Platform solutions including Power Apps, Power Automate, Dataverse, and Power Pages when required. Participate in requirement analysis, fit-gap workshops, technical design sessions, estimation, and solution architecture reviews. Support data migration, data cleansing, duplicate detection, and integration mapping activities using Dataverse, Dataflows, KingswaySoft, SSIS, or similar tools. Manage solution packaging, deployment, environment strategy, release management, and CI/CD pipelines using Azure DevOps and Microsoft best practices. Troubleshoot complex CRM issues, optimize solution performance, ensure security compliance, and provide production support. Prepare and maintain technical design documents, interface specifications, deployment guides, unit testing evidence, and support documentation. Provide technical leadership, code reviews, mentoring, and guidance to junior CRM developers and consultants.</p><p><strong>Desired Candidate Profile</strong></p><p>6+ years of hands-on experience in Microsoft Dynamics 365 CRM/Customer Engagement technical implementation and support. Strong technical expertise across Dynamics 365 Sales, Customer Service, Field Service, Marketing, Dataverse, and Model-Driven Apps. Advanced development experience with C#, .NET Framework, .NET Core/.NET 6+, ASP.NET, Web API, REST/SOAP services, JavaScript, TypeScript, HTML, CSS, and SQL Server. Proven experience developing plugins, custom workflow activities, custom actions/APIs, PCF controls, ribbon commands, client-side scripting, and reusable technical components. Strong knowledge of Power Platform including Power Apps, Power Automate, Dataverse security model, connectors, environment management, and ALM. Experience integrating Dynamics 365 CRM with ERP, contact center, portal, payment, middleware, and third-party enterprise systems. Hands-on experience with Azure services such as Azure Functions, Logic Apps, Service Bus, Key Vault, App Services, Application Insights, and Azure DevOps. Solid understanding of solution architecture, security roles, field-level security, data governance, performance optimization, and environment strategy. Experience with data migration, data quality, integration mapping, and reporting using tools such as SSIS, KingswaySoft, Power BI, FetchXML, SQL, or Dataflows. Ability to prepare technical design documents, deployment plans, code review reports, and production support handover documentation. Prior experience working in Egypt or supporting Egypt-based enterprise/government clients is preferred; Arabic language capability is an advantage.</p>

<p>1. Developing the Implementation Plan and Meeting Owner Requirements (BEP &amp; EIR)</p><p>Analyzing the Employer's Information Requirements (EIR): Reviewing the owner's informational and procedural requirements and defining the implementation mechanism.</p><p><br></p><p>Preparing the Project BIM Execution Plan (BEP): Drafting and updating the consultancy firm’s BIM Execution Plan for each project; defining roles and required Levels of Detail (LOD 100 to 300/350) across various design stages (Concept, Schematic, Detailed Design, Tender).</p><p><br></p><p>2. Multi-Disciplinary Coordination</p><p>Linking Engineering Departments: Managing coordination and integration processes among the consultancy firm’s departments (Architectural, Structural, MEP, and Infrastructure).</p><p><br></p><p>Early Clash Detection (Pre-Construction): Resolving engineering issues and clashes digitally during the design phase—prior to issuing tender or construction drawings—thereby minimizing Requests for Information (RFIs) and change orders during the construction phase.</p><p><br></p><p>3. Quality Assurance and Deliverables</p><p>Model Auditing: Ensuring all design engineers adhere to modeling standards and accuracy requirements, while managing file sizes and performance speeds.</p><p><br></p><p>Generating Tender and Construction Drawings: Overseeing the extraction of engineering drawings, sections, and schedules directly from the BIM model to ensure 100% data and information consistency. Preliminary Quantity Take-Off (Design QTO – 5D): Accurately extracting estimated bills of quantities from the model for use in preparing tender documents and calculating the project's estimated cost.</p><p><br></p><p>4. Common Data Environment (CDE) Management</p><p>Cloud Platform Management: Setting up and managing the firm’s collaborative platforms (e.g., Autodesk Construction Cloud / BIM 360).</p><p><br></p><p>Data Exchange with External Parties: Managing the processes for uploading and receiving data and drawings to and from the client, contractor, and sub-consultants, while ensuring accurate file version control.</p><p><br></p>If you meet the requirements of the advertisement, please email info@connectarch.com, ensuring that "BIM Manager" is included in the subject line.

<p>Develop, implement, and monitor cost control policies and procedures to ensure organizational compliance and financial efficiency Analyze financial data and prepare comprehensive cost reports, variance analyses, and performance metrics for management review Identify cost reduction opportunities and implement strategies to optimize operational expenses without compromising quality Collaborate with department heads and project managers to establish budgets, track spending, and manage cost overruns Conduct regular audits of cost control processes and recommend improvements to enhance accuracy and efficiency Utilize accounting and ERP systems to track, record, and reconcile cost data across multiple departments Prepare forecasts and projections based on historical data and market trends to support strategic planning Investigate cost discrepancies and variances, providing detailed explanations and corrective action plans Maintain comprehensive documentation of cost control activities, policies, and procedures for audit and compliance purposes Present findings and recommendations to senior management and stakeholders through clear, professional reporting Stay current with industry best practices and emerging cost management methodologies</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience in cost control, cost accounting, or financial management (minimum 5+ years) Strong proficiency in financial analysis, budgeting, and variance analysis Advanced knowledge of cost accounting methodologies and principles Demonstrated expertise in identifying and implementing cost reduction initiatives Proficiency with accounting software, ERP systems, and financial management tools Advanced Excel skills, including data analysis, pivot tables, and financial modeling Strong project management capabilities with the ability to manage multiple priorities Excellent attention to detail and organizational skills Exceptional analytical and problem-solving abilities Strong communication and interpersonal skills with the ability to work effectively across departments Preferred: Lean, Six Sigma, or process improvement certification Preferred: Experience with cost forecasting and modeling tools Preferred: Background in manufacturing, construction, or project-based industries</p>

<p>We are seeking an experienced <strong>MIS Manager</strong> to lead our Management Information Systems function by developing reporting frameworks, analyzing business performance, and delivering actionable insights to support strategic decision-making. The ideal candidate will have strong analytical skills, excellent leadership capabilities, and advanced expertise in reporting and business intelligence tools.</p><p><strong>Requirements</strong></p><ul><li><p>Lead the MIS team and oversee daily reporting operations.</p></li><li><p>Design, develop, and maintain dashboards and performance reports.</p></li><li><p>Analyze business data and provide actionable insights to management.</p></li><li><p>Monitor KPIs and ensure the accuracy and integrity of reports.</p></li><li><p>Automate reporting processes to improve efficiency.</p></li><li><p>Collaborate with cross-functional teams to understand reporting requirements.</p></li><li><p>Ensure timely delivery of daily, weekly, and monthly reports.</p></li><li><p>Develop and implement MIS policies, standards, and best practices.</p></li><li><p>Identify trends, risks, and opportunities through data analysis.</p></li><li><p>Support senior management with ad hoc reports and strategic analysis.</p></li><li><p>Ensure data quality, consistency, and compliance across all reporting systems.</p></li><li><p>Train and mentor team members while driving continuous process improvement.</p></li></ul><p></p>

<ul><li><p>Greet visitors and make sure all callers and visitors are dealt with promptly, courteously and accurately.</p></li><li><p>Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room.</p></li><li><p>Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, brochures, mirrors, stone lists, and calculators) at the beginning of working day.</p></li><li><p>Receiving telephone calls and make calls divert.</p></li><li><p>Fill in the data card with the new customers.</p></li><li><p>Notify the sales team members about their customers.</p></li><li><p>Inform sales about customers requirement.</p></li><li><p>Input the data into the system.</p></li><li><p>Deals with inquiries from sales team and customers.</p></li><li><p>Send daily report with customers data to the marketing section.</p></li><li><p>Assist the sales team in case of high traffic inside the branch.</p></li><li><p>Assist the sales team in following the customers requirements.</p></li><li><p>Cover the customer services activates in case of events outside the branch.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Excellent verbal and written communication skills</p></li><li><p>Very good command in English language</p></li><li><p>Proficient with Microsoft Office</p></li></ul><p></p>

<p>Are you a passionate and empathetic individual with a knack for digital engagement? Do you dream of making a tangible impact in the world of travel, particularly within the sacred journeys of Hajj and Umrah? We are seeking a dynamic <strong>Social Media Moderator</strong> to join our vibrant team in <strong>Sheikh Zayed,</strong> <strong>Giza, Egypt</strong>. This is an incredible <strong>full-time, shift-based, on-site</strong> opportunity to kickstart your career at the heart of our mission: connecting pilgrims with unforgettable experiences.</p><p><strong>Overview:</strong></p><p>As a Social Media Moderator, you will be the welcoming voice and watchful eye of our online presence, specifically championing our initiatives in religious tourism, including Hajj and Umrah. You'll ensure our digital communities thrive, questions are answered with care, and our brand resonates with authenticity and respect. This is more than just a job; it's a chance to contribute to journeys of faith and personal transformation.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p><strong>Engage &amp; Inspire:</strong> Actively participate in online conversations, respond to comments and messages, and foster a positive and supportive community across various social media platforms.</p></li><li><p><strong>Content Stewardship:</strong> Moderate user-generated content, ensuring it aligns with our brand values and community guidelines, especially regarding sensitive religious topics.</p></li><li><p><strong>Pilgrim Support:</strong> Provide initial support and information to potential and current pilgrims regarding Hajj &amp; Umrah packages, logistics, and general inquiries.</p></li><li><p><strong>Brand Advocacy:</strong> Work closely with our marketing team to amplify campaigns, share compelling stories, and maintain a consistent, respectful brand voice.</p></li><li><p><strong>Operational Coordination:</strong> Liaise with internal operations teams to relay critical feedback, address service inquiries, and support smooth customer journeys.</p></li><li><p><strong>Crisis Management:</strong> Monitor social channels for potential issues and escalate appropriately, ensuring timely and sensitive responses.</p></li></ul><p><strong>Skills &amp; Technologies:</strong></p><p>You will leverage your expertise in <strong>Social Media</strong> and <strong>Marketing</strong>, coupled with a deep understanding of <strong>Religious tourism</strong>, particularly <strong>Hajj &amp; umrah</strong>. Strong capabilities in <strong>Community Management</strong>, <strong>Content Moderation</strong>, and <strong>Digital Communication</strong> are essential. We value individuals who bring excellent <strong>Cultural Sensitivity</strong> and a commitment to exceptional <strong>Customer Service</strong> to every interaction.</p><p><strong>Growth Opportunities:</strong></p><p>This <strong>entry-level</strong> position offers a solid foundation for professional growth within the dynamic tourism industry. You'll have opportunities to develop advanced skills in digital marketing strategy, community leadership, and even transition into broader <strong>Operations Management</strong> roles as you gain experience and demonstrate leadership. We believe in nurturing talent and providing pathways for career advancement.</p><p><strong>Team &amp; Culture:</strong></p><p>Join a passionate and dedicated team that values collaboration, empathy, and a shared commitment to excellence. Our culture is supportive, fast-paced, and focused on creating meaningful experiences for our customers. We celebrate diversity and encourage innovative thinking, all while operating from our vibrant office in the historic city of Giza.</p><p><strong>Impact:</strong></p><p>Your work will directly impact thousands of pilgrims, ensuring they feel supported, informed, and connected throughout their spiritual journeys. You'll be instrumental in shaping our online reputation, fostering trust, and ultimately contributing to the success and growth of our religious tourism offerings.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience:</strong> A minimum of <strong>1-5 years of professional experience</strong> in social media management, community moderation, customer service, or a related field.</p></li><li><p><strong>Passion for Pilgrimage:</strong> Demonstrated understanding and genuine interest in <strong>Religious tourism</strong>, specifically the nuances of <strong>Hajj &amp; umrah</strong>.</p></li><li><p><strong>Digital Savvy:</strong> Proven proficiency in various <strong>Social Media</strong> platforms and an understanding of effective <strong>Digital Communication</strong> strategies.</p></li><li><p><strong>Communication Excellence:</strong> Exceptional written communication skills with strong <strong>Attention to Detail</strong> and the ability to convey information clearly and empathetically.</p></li><li><p><strong>Problem Solver:</strong> A proactive approach to <strong>Problem-Solving</strong> and the ability to manage online inquiries and feedback effectively.</p></li><li><p><strong>Cultural Acumen:</strong> High degree of <strong>Cultural Sensitivity</strong> and respect for diverse perspectives.</p></li><li><p><strong>Organizational Skills:</strong> Strong <strong>Time Management</strong> and organizational abilities, capable of handling multiple tasks in a shift-based environment.</p></li><li><p><strong>Career Level:</strong> This is an exciting opportunity for an <strong>Entry Level</strong> professional eager to make a significant impact.</p></li><li><p><strong>Location:</strong> Ability to work <strong>on-site</strong> in <strong>Sheikh Zayed,</strong> <strong>Giza, Egypt</strong>.</p></li></ul><p></p>

<p>We are looking for a strategic, commercially minded, technology-driven and value-oriented CTO Digital &amp; AI to shape the Group's technology vision and lead its digital and AI agenda across Eva Pharma Group, including EVA Medicine, Limitless Care and Care Point. This is a Group-level leadership role focused on leveraging technology, data and AI to build competitive advantage, accelerate growth, enable new business models, enhance organizational capabilities and enhance customer and patient impact.</p><p>About the Role:</p><p>Reporting directly to the Group CEO, the CTO will define the Group's long-term technology, digital and AI vision and translate it into a strategic roadmap aligned with CEO and Board priorities. The CTO will act as a strategic partner to the business identifying how technology, data and emerging AI capabilities can transform business models, strengthen organizational capability, improve customer and patient experiences, and unlock new opportunities. The role will lead and align senior technology leaders across Digital, Product, Engineering, ERP, Data &amp; AI, Infrastructure and Cybersecurity, ensuring a coherent Group-wide technology strategy, architecture and operating model. The role will be accountable for ensuring that technology investments and initiatives deliver measurable business impact, value and return on investment, with clear priorities, outcomes and success measures.</p><p>Key Responsibilities:</p><ol><li>Strategic Leadership<ul><li>Define and lead the Group's technology, digital and AI strategy, aligned with business strategy and long-term growth ambitions</li><li>Set the Group's technology vision, enterprise architecture principles and strategic priorities across EVA Medicine, Limitless Care and Care Point</li><li>Establish technology investment principles and governance, linking major investments to strategic value, business outcomes and measurable ROI</li></ul></li><li>Digital Transformation Initiatives<ul><li>Recommend and propose technologies and digital solutions that address business needs and unlock new opportunities</li><li>Shape digital and AI-enabled business models, identifying opportunities for growth, efficiency and differentiation</li><li>Build a future-ready technology organization leadership model and capabilities to support the Group's transformation and growth</li></ul></li><li>Process Improvement<ul><li>Drive process optimization across the Group through digital and technology-enabled solutions</li><li>Provide strategic oversight of cybersecurity, data governance, resilience and technology risk</li></ul></li><li>AI<ul><li>Lead the Group's AI agenda, identifying, scaling and embedding high-impact AI use cases across the business</li><li>Ensure responsible AI governance and practices across all AI initiatives</li></ul></li></ol><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in computer science, Engineering, IT or a related discipline, with 15+ years of senior technology leadership experience, including significant time in a CTO, CIO, CDO or equivalent Group-level role Proven track track record shaping and executing Group-level technology, digital and AI strategies across multiple businesses, markets or entities Demonstrated success turning technology into a strategic business enabler, with strong commercial and strategic acumen Solid understanding of AI, data, digital platforms and emerging technologies, with the ability to translate them into business value</p>

<p>We are looking for a <strong>Performance Marketing Lead </strong>to join our Marketing team and support the planning, execution, monitoring, and optimization of paid advertising campaigns across <strong>Meta Ads, TikTok, Whatsapp E-mail and Google Ads</strong>.</p><p>The ideal candidate should have a strong interest in performance marketing, understand campaign metrics, and be able to connect advertising performance with <strong>leads, conversions, sales, and revenue</strong>.</p><p>This role requires someone who is comfortable working with numbers, analyzing campaign data, identifying performance trends, and making data-driven optimization decisions.</p><p><strong>Requirements</strong></p><h2>Responsibilities</h2><ul><li><p>Create, launch, and manage paid advertising campaigns across <strong>Meta Ads Manager, Tiktok</strong> and <strong>Google Ads</strong>.</p></li><li><p>Work with different campaign objectives including:</p><ul><li><p>Awareness</p></li><li><p>Traffic</p></li><li><p>Engagement</p></li><li><p>Lead Generation</p></li><li><p>Sales / Conversions</p></li><li><p>Remarketing</p></li></ul></li><li><p>Monitor campaign performance on a daily basis.</p></li><li><p>Track and analyze key performance metrics such as:</p><ul><li><p>CPM</p></li><li><p>CPC</p></li><li><p>CTR</p></li><li><p>CPL</p></li><li><p>CPA</p></li><li><p>Conversion Rate</p></li><li><p>ROAS</p></li><li><p>Revenue</p></li></ul></li><li><p>Analyze the relationship between advertising spend, generated leads, customer acquisition, and actual sales.</p></li><li><p>Optimize campaigns based on performance, audience behavior, creatives, placements, and conversion data.</p></li><li><p>Test different audiences, creatives, copies, offers, and campaign structures to improve results.</p></li><li><p>Monitor campaign budgets and ensure efficient media spending.</p></li><li><p>Prepare regular performance reports and communicate key findings and recommendations.</p></li><li><p>Use <strong>Google Analytics, Meta Ads Manager, Google Ads, UTM tracking, and reporting dashboards</strong> to analyze campaign performance.</p></li><li><p>Work closely with the Creative and Content teams to develop and test advertising creatives.</p></li><li><p>Coordinate with Sales and other relevant teams to understand lead quality, conversion performance, and actual sales results.</p></li><li><p>Identify underperforming campaigns and recommend optimization actions.</p></li><li><p>Support the development of media plans based on business objectives and available budgets.</p></li><li><p>Stay updated with changes, new features, and best practices across Meta and Google advertising platforms.</p></li></ul><h2>Job Requirements</h2><ul><li><p>3–7 years of experience in Media Buying, Performance Marketing, or Digital Advertising.</p></li><li><p>Hands-on experience with <strong>Meta Ads Manager, Whatsapp and Tiktok</strong>.</p></li><li><p>Basic to good experience with <strong>Google Ads</strong>.</p></li><li><p>Strong understanding of digital marketing and performance marketing metrics.</p></li><li><p>Ability to read, analyze, and interpret campaign data.</p></li><li><p>Comfortable working with numbers, reports, budgets, and sales performance.</p></li><li><p>Good understanding of the customer conversion funnel.</p></li><li><p>Basic knowledge of <strong>Google Analytics and UTM tracking</strong>.</p></li><li><p>Strong analytical and problem-solving skills.</p></li><li><p>Detail-oriented with the ability to monitor multiple campaigns simultaneously.</p></li><li><p>Good communication and reporting skills.</p></li><li><p>Ability to learn quickly and work in a performance-driven environment.</p></li><li><p>Good command of English.</p></li></ul><h2>Preferred Qualifications</h2><ul><li><p>Previous experience in <strong>E-commerce, Marketplace, B2B, Retail, or Fashion</strong> is a plus.</p></li><li><p>Experience running campaigns focused on <strong>sales and lead generation</strong>.</p></li><li><p>Basic knowledge of conversion tracking and attribution.</p></li><li><p>Familiarity with dashboards, Excel, or Google Sheets for campaign analysis.</p></li><li><p>Understanding of audience segmentation, retargeting, and lookalike audiences.</p></li></ul><h2>Skills</h2><ul><li><p>Media Buying</p></li><li><p>Meta Ads</p></li><li><p>Tiktok</p></li><li><p>Whatsapp Marketing </p></li><li><p>Email marketing </p></li><li><p>Google Ads</p></li><li><p>Performance Marketing</p></li><li><p>Digital Marketing</p></li><li><p>Data Analysis</p></li><li><p>Google Analytics</p></li><li><p>Lead Generation</p></li><li><p>Conversion Optimization</p></li><li><p>Campaign Management</p></li><li><p>Reporting</p></li><li><p>ROAS Analysis</p></li><li><p>Sales Analysis</p></li></ul><p></p>

<strong>Company Description</strong> Eagle Chemicals™ is a leading manufacturer of resins, polymers, and specialty chemicals in the Middle East, serving a diverse range of industrial customers. The company focuses on delivering sustainable, cost-effective, and tailored solutions that support long-term customer success. Eagle Chemicals™ products are trusted in more than 80 countries, reflecting a strong global presence and reputation. Its portfolio includes solvent-based alkyds, acrylics, unsaturated and saturated polyesters, water-based emulsions, adhesives, and specialty chemicals, offering team members exposure to varied technologies and markets.<br><strong>Role Description</strong> The Compensation and Benefits Specialist is a full-time, on-site role based in Qesm 1st 6 October. This role is responsible for designing, implementing, and maintaining compensation and benefits programs that support Eagle-Chemicals Group’s strategic objectives and ensure internal equity and external competitiveness. Day-to-day responsibilities include conducting job evaluations, preparing and updating compensation structures, analyzing salary and benefits data, and supporting annual compensation planning cycles. The specialist will collaborate with HR and business leaders to review market benchmarks, manage employee compensation queries, support policy development, and ensure compliance with relevant labor regulations and company standards. The role also involves preparing reports and presentations on compensation trends and recommendations to support data-driven decision-making.<br><strong>Qualifications<br></strong> <ul><li>Demonstrated expertise in compensation planning and compensation management, including participation in annual review processes.</li><li>Experience in job evaluation and building or maintaining compensation structures that support organizational levels and career paths.</li><li>Strong analytical skills for interpreting compensation data, market surveys, and HR metrics to inform recommendations.</li><li>Solid understanding of benefits programs and reward practices, with the ability to support policy development and implementation.</li><li>Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field; professional HR or compensation certification is an advantage.</li><li>Proficiency with HRIS and spreadsheet tools (e.g., Excel) for data analysis and reporting.</li><li>Effective communication skills and the ability to work collaboratively with HR colleagues and business stakeholders.</li><li>Attention to detail, high level of integrity, and commitment to fair, non-discriminatory compensation practices.</li></ul>

<p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Track balanced scorecards for passenger cars across the value chain and in all channels and analyzes monthly, quarterly and annual performance reporting across all PC value chain against budget and prior periods.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; List the critical success factors (CSF) for each business process.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design metrics that monitor the critical success factors on an on-demand basis.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Elicit data and reporting requirements from business leadership, and other staff, using interviews, document analysis, requirements workshops, data analysis, task, and workflow analysis.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design and implement scorecards using (Microsoft BI Tools &amp; Dashboard Designer) across all PC Sector.</p><p>Present data and analysis to key stakeholder groups as requested, including creating materials for and giving presentations as needed.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare a strategy map that is in line with the company goals.</p><p>Enhance operational performance and decision-making through the analysis of operational data and KPIs reports.</p><p><strong>Requirements</strong></p><p>Educational Requirements: Bachelor Degree in Management Information System or Information System</p><p>Special Certification or Training Required:</p><p></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Good Knowledge in System Analysis.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Good Knowledge in Business Analysis.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Database Basic Knowledge.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Microsoft Business Intelligence Tools.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; SQL Server Management Studio.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Visual Studio using “DAX” Queries.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Microsoft Analysis service.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Share Point Administration</p><p>Technological Requirements: Advanced MS Excel (create macros and complex formulas), Advanced MS Visio Diagram.</p><p>Required Industry Experience: 4-5 years of experience &nbsp;</p><p>Language Requirements: Excellent command of English</p><p></p><p></p><p></p>

<p>The Technical Support Specialist is responsible for monitoring architecture, IMAC ownership, automation and data reliability, platform and ecosystem understanding, and incident management activities. The role supports service performance through proactive monitoring, process automation, data quality management, technical documentation, and first-line incident diagnosis while ensuring operational excellence and continuous improvement.</p><p>Key Responsibilities:</p><ul><li>Define thresholds, alerts, dashboards, and KPIs for priority services/assets.</li><li>Own the IMAC lifecycle with change controls and auditable data accuracy.</li><li>Create automations for recurring requests; measure outcomes (MTTR, error rates).</li><li>Maintain data quality controls and reconciliation routines.</li><li>Map dependencies across ATM SW/HW and adjacent solutions; document service impacts.</li><li>Draft knowledge articles and quick reference guides.</li><li>Perform first-line diagnosis; propose safe workarounds; escalate with full context.</li></ul><p>Skills and Qualifications:</p><ul><li>Communication, collaboration, time management, analytical problem-solving.</li><li>Ownership mindset and continuous improvement orientation.</li><li>Monitoring tools, network/systems administration fundamentals, and automation toolchains.</li><li>Database management and service reporting platforms.</li><li>Ticketing best practices.</li><li>1 3 years of related experience.</li><li>Individual Contributor.</li></ul><p>Offers of employment are conditional upon passage of screening criteria applicable to the job.</p><p>EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.</p><p>Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Communication, collaboration, time management, analytical problem-solving.</li><li>Ownership mindset and continuous improvement orientation.</li><li>Monitoring tools, network/systems administration fundamentals, and automation toolchains.</li><li>Database management and service reporting platforms.</li><li>Ticketing best practices.</li><li>1 3 years of related experience.</li><li>Individual Contributor.</li></ul>

<h3></h3><ul><li><p>Analyze existing manufacturing processes and identify opportunities for <strong>continuous improvement, waste reduction, and efficiency enhancement</strong>.</p></li><li><p>Support the implementation of <strong>Lean Manufacturing and Six Sigma</strong> methodologies across production and operational processes.</p></li><li><p>Identify and analyze process losses, bottlenecks, inefficiencies, and recurring operational problems.</p></li><li><p>Monitor and analyze key operational <strong>KPIs</strong>, including productivity, efficiency, OEE, scrap, downtime, and other performance indicators.</p></li><li><p>Conduct <strong>Root Cause Analysis (RCA)</strong> for operational problems and support the implementation of effective corrective and preventive actions.</p></li><li><p>Participate in <strong>Continuous Improvement / Kaizen</strong> projects and follow up on improvement actions and their results.</p></li><li><p>Support the implementation and follow-up of <strong>5S</strong> standards across factory departments.</p></li><li><p>Analyze production and operational data to identify trends, deviations, and improvement opportunities.</p></li><li><p>Work closely with <strong>Production, Quality, Maintenance, Warehouse, and other departments</strong> to improve processes and operational performance.</p></li><li><p>Support the development and standardization of <strong>SOPs, work instructions, and process documentation</strong>.</p></li><li><p>Follow up on improvement initiatives and measure their impact on <strong>productivity, cost, quality, and process efficiency</strong>.</p></li><li><p>Prepare regular reports and presentations on operational performance and continuous improvement projects.</p></li><li><p>Support a culture of <strong>problem-solving, data-driven decision-making, and continuous improvement</strong> across the organization.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in <strong>Industrial Engineering, Production Engineering, Business Administration</strong>, or a related field.</p></li><li><p><strong>1–3 years of experience</strong> in Operational Excellence, Continuous Improvement, Lean Manufacturing, Process Improvement, or a similar role within a manufacturing environment.</p></li><li><p>Good understanding of <strong>Lean Manufacturing and Six Sigma principles</strong>.</p></li><li><p>Practical knowledge of <strong>5S, Kaizen, Root Cause Analysis, and waste reduction techniques</strong>.</p></li><li><p>Good understanding of manufacturing <strong>KPIs</strong>, such as Productivity, Efficiency, OEE, Scrap, and Downtime.</p></li><li><p>Proficiency in <strong>Microsoft Excel</strong> and strong ability to analyze operational data.</p></li><li><p>Experience with <strong>ERP systems</strong> is preferred.</p></li><li><p>Strong analytical and problem-solving skills with a data-driven mindset.</p></li><li><p>Good communication and coordination skills with the ability to work effectively with <strong>cross-functional teams</strong>.</p></li><li><p>Good organizational and time-management skills with the ability to manage multiple improvement activities.</p></li><li><p>Good command of <strong>English</strong>, both written and spoken.</p></li><li><p>Proactive attitude with a strong willingness to <strong>learn, improve processes, and add measurable value to the organization</strong>.</p></li></ul><p></p>

<p><strong>Job Purpose</strong></p><p>The Technical &amp; Warranty Support Manager is a key operational role responsible for overseeing the technical support and warranty functions across all branches, sub-dealer network and brand lines within the organization. This role exists to ensure consistent, efficient, and customer-focused resolution of technical issues and warranty claims, safeguarding the company's reputation for quality and reliability. By establishing standardized warranty policies, technical procedures, and data-driven escalation protocols, the Technical &amp; Warranty Support Manager directly supports customer satisfaction, operational efficiency, and cost control. Operating within a collaborative and accountability-driven environment, this role contributes to the company's long-term strategy of strengthening local market presence, building lasting customer relationships, and continuously improving service quality across all brands and branches.<br></p><p><strong>Key Responsibilities:</strong><br></p><p><strong>Warranty Management</strong></p><ul><li><p>Develop, implement, and maintain standardized warranty claims and confirm that warranty process is accurate and proper to claims reimbursement of OEM across all brands, company branches, and sub-dealer network, ensuring alignment with manufacturer requirements and local regulations.</p></li><li><p>Oversee the end-to-end warranty claims process — from submission and documentation to approval, reimbursement tracking, and closure — always ensuring accuracy and timeliness and brand warranty compliance.</p></li><li><p>Monitor warranty claim data to identify trends, anomalies, and cost-saving opportunities; provide regular reports to leadership with actionable insights.</p></li><li><p>Liaise with brand principals and suppliers on warranty-related matters, including dispute resolution, policy clarifications, and process improvements.</p></li></ul><p>&nbsp;</p><p><strong>Technical Support &amp; Escalation</strong></p><ul><li><p>Establish a centralized technical support function serving all branches, enabling consistent diagnosis, repair guidance, and issue resolution.</p></li><li><p>Manage the escalation process for complex technical issues that cannot be resolved at the branch level, coordinating with brand technical teams and suppliers.</p></li><li><p>Maintain a technical knowledge base updated regularly with known issues, troubleshooting guides, and repair procedures for all brands carried.</p></li><li><p>Diagnose process creation and follow up based on the guidelines of each branch.</p></li><li><p>Conduct root cause analysis on recurring technical issues and recommend corrective actions to reduce repeat repairs and improve first-time fix rates.</p></li></ul><p><strong>Quality &amp; Process Compliance</strong></p><ul><li><p>Conduct regular audits at branch service centers with documentation and filing to ensure compliance with warranty processes, technical standards, and brand requirements.</p></li><li><p>Track and report on key quality metrics including warranty claim rejection rates, turnaround times, customer satisfaction scores, and cost per claim.</p></li><li><p>Drive continuous improvement initiatives across the technical and warranty functions, leveraging data and feedback from branches, customers, and brand partners.</p></li><li><p>Ensure all technical and warranty activities adhere to health, safety, and environmental standards.</p></li></ul><p>&nbsp;</p><p><strong>Cross-Brand &amp; Branch Coordination</strong></p><ul><li><p>Serve as the central point of contact between HQ, branches, and top management for all technical and warranty matters.</p></li><li><p>Adapt warranty and support processes to accommodate unique requirements of each brand while maintaining overall consistency and efficiency.</p></li><li><p>Conduct regular visits to all related branches to provide on-ground support, training, and process guidance to service teams.</p></li><li><p>Foster a culture of knowledge-sharing and collaboration across brands and branches, ensuring best practices are disseminated and adopted.</p></li></ul><p>&nbsp;</p><p><strong>People Development &amp; Team Leadership</strong></p><ul><li><p>Lead, mentor, and develop a team of technical advisors, warranty and support staff across multiple locations.</p></li><li><p>Identify training needs and coordinate technical training programs for branch service teams in collaboration with brand partners.</p></li><li><p>Encourage a problem-solving mindset and data-driven approach among team members, promoting accountability and ownership.</p></li><li><p>Support career development and skill-building opportunities to retain talent and strengthen the function's capabilities.</p></li></ul><p>&nbsp;</p><p><strong>Reporting &amp; Data-Driven Decision-Making</strong></p><ul><li><p>Develop and maintain dashboards and reports tracking warranty costs, claim volumes, resolution times, technical issue trends, and branch performance.</p></li><li><p>Present quarterly performance reviews to leadership, highlighting achievements, challenges, and forward-looking recommendations.</p></li><li><p>Use data to ensure claims are fully costed as per the repairs carried out, parts replacement, and service processes.</p></li><li><p>Support the organization's strategic decisions with accurate technical and warranty data and insights.</p></li><li><p>Perform any other duties or tasks related to the job.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Education &amp; Qualifications</strong></p><ul><li><p>Bachelor's degree in Mechanical Engineering, Automotive Engineering, or a related field.</p></li><li><p>Professional certifications in warranty management, quality management, or automotive technical service are an advantage.</p></li><li><p>Master's degree or MBA is a plus.<br></p></li><li><p><strong>Experience</strong><br>Minimum of 8–10 years of experience in the automotive industry, with at least 3–5 years in a technical service or warranty management role.</p></li><li><p>Proven experience working with multiple vehicle brands and managing cross-branch or multi-location operations.</p></li><li><p>Hands-on experience with warranty claims management systems, diagnostic tools, and CRM platforms.</p></li><li><p>Demonstrated success in driving process standardization, cost optimization, and quality improvement in a service environment.</p></li></ul><p></p>

<ul><li><p>Administer and maintain Windows Server environments to ensure server stability and support core operational activities efficiently.</p></li><li><p>Monitor server performance continuously to anticipate and resolve issues before they impact system availability.</p></li><li><p>Manage user permissions and enforce security policies to prevent unauthorized access and maintain compliance with corporate security standards.</p></li><li><p>Install and upgrade server software and patches regularly to enhance performance and address vulnerabilities.</p></li><li><p>Manage virtual environments (e.g., VMware, Hyper-V, Cloud) to provide flexibility and improve infrastructure efficiency.</p></li><li><p>Ensure regular backups of critical systems to enable rapid data recovery in the event of system failure or data loss.</p></li><li><p>Administer and maintain core infrastructure services (e.g., DHCP, DNS, Active Directory) to ensure uninterrupted and reliable network operations.</p></li><li><p>Document system configurations and administrative procedures to preserve institutional knowledge and streamline maintenance processes.</p></li><li><p>Configure and manage email servers, file sharing systems, and backup solutions to support secure communication and efficient data exchange.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in a relevant IT field</p></li><li><p>0 to 7 years of experience in IT support or a related role</p></li><li><p>Very good English</p></li><li><p>Management of virtual environments such as VMware or Hyper-V</p></li><li><p>Backup system configuration and maintenance</p></li><li><p>Operation and support of core network services</p></li></ul><p></p>