Data Entry Jobs - Alexandria Egypt
568 Jobs Found
Requirements: <br><ul>
<li>Bachelor's degree in Business, Marketing, Communications, or a related field.</li>
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3 5 years of experience in community management, social media, customer experience, or a related field.<br> </li>
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Strong experience managing communities and client accounts across multiple platforms.<br> </li>
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Excellent written and verbal communication skills.<br> </li>
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Strong strategic thinking and problem-solving abilities.<br> </li>
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Proven ability to develop and implement successful community engagement strategies.<br> </li>
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Strong understanding of social media platforms, audience behavior, and emerging trends.<br> </li>
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Proficiency in social media management, social listening, analytics, and reporting tools.<br> </li>
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Open to learning and adopting new tools, technologies, AI solutions, and industry best practices.<br> </li>
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Ability to identify opportunities to expand existing accounts and introduce additional services or solutions that add value to clients.<br> </li>
<li> Excellent organizational and time management skills.</li>
</ul>
Responsibilities : <br><ul>
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Monitor social media channels and ensure timely, professional, and brand-appropriate responses.<br> </li>
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Analyze community engagement data, trends, and audience sentiment to provide actionable insights and recommendations.<br> </li>
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Identify opportunities to improve account performance, engagement, and overall customer experience.<br> </li>
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Identify opportunities to expand existing accounts by recommending relevant services, solutions, or initiatives that can add value to the client.<br> </li>
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Collaborate with creative, strategy, marketing, and other internal teams to ensure consistent messaging and execution.<br> </li>
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Mentor and support Junior Community Managers, sharing knowledge and best practices.<br> </li>
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Test and implement new tools, AI solutions, platforms, and workflows to improve efficiency and community performance.<br> </li>
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Stay up to date with emerging social media trends, technologies, and community management practices.<br> </li>
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Handle complex and sensitive customer issues and ensure appropriate resolution.<br> </li>
<li> Act as a brand ambassador and ensure community activities reflect the company's values and objectives.</li>
</ul>
<p>Ensure product conformity across the production line by conducting systematic quality inspections, identifying defects at source, and verifying adherence to VitrA's internal quality standards (KGT-21) and applicable international standards (EN 997, EN 33), in support of ongoing scrap and rework reduction.</p><p><b><br></b></p><p><b>Key responsibilities</b></p><p>The role has two core responsibilities: pre-shipment quality control of finished products, and process auditing at the supplier in response to customer complaints. In detail:</p><ul><li>Conduct quality control inspections of shipment-ready (finished) products prior to dispatch, ensuring that only conforming goods are released for shipment.</li><li>Perform visual, dimensional and functional inspection at the casting, drying, glazing and post-firing stages.</li><li>Verify conformity to applicable international standards (EN 997, EN 33) and VitrA s internal quality standards (KGT-21) for sanitaryware.</li><li>Detect and classify defects (cracks, pinholes, glaze defects, warpage, dimensional deviation).</li><li>In the event of customer complaints, observe and audit the relevant production processes at the supplier to determine root causes and verify the implementation of corrective actions.</li><li>Record inspection data, flag non-conformities, and support root-cause analysis with the quality team in T rkiye.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Technical or Engineering bachelor degree.</p><p>Solid product knowledge of sanitaryware and ceramic is essential.</p><p>Hands-on quality control experience in sanitaryware manufacturing (preferred over tile).</p><p>Strong knowledge of common sanitaryware defects and familiarity with applicable international quality standards (EN 997, EN 33) is expected.</p><p>Good command of English is required and essential, as this role reports to the Quality Control Manager based in T rkiye.</p>
<p><strong>Team Leadership & Employee Management</strong></p><ul><li><p>Lead and support a Customer Service team of approximately 30 employees.</p></li><li><p>Organize and coordinate the team’s daily operations.</p></li><li><p>Monitor team performance, service quality, productivity, KPIs, and quality indicators.</p></li><li><p>Provide regular feedback, coaching, and support to team members.</p></li><li><p>Support the onboarding and training of new employees.</p></li><li><p>Conduct team meetings and communicate relevant information and updates.</p></li><li><p>Identify performance issues and implement appropriate corrective measures.</p></li><li><p>Ensure compliance with internal processes, work instructions, and quality standards.</p></li><li><p>Motivate employees and contribute to a positive and professional team environment.</p></li></ul><p><strong>Operational Customer Service & Back-Office Operations</strong></p><ul><li><p>Actively participate in daily operations and back-office activities.</p></li><li><p>Handle customer inquiries related to electricity and gas contracts.</p></li><li><p>Provide customer support via telephone, initially focusing on outbound calls and later handling inbound calls.</p></li><li><p>Process customer inquiries via email.</p></li><li><p>Handle and review contract, billing, and payment-related requests.</p></li><li><p>Review and maintain customer and contract data.</p></li><li><p>Process and document customer cases and business transactions.</p></li><li><p>Clarify complex cases in cooperation with relevant specialist departments.</p></li><li><p>Support team members with technical questions and challenging customer cases.</p></li><li><p>Ensure accurate, professional, and customer-oriented case handling.</p></li><li><p>Document all customer contacts and processing steps accurately in the relevant systems.</p></li></ul><p><strong>Coordination & Process Improvement</strong></p><ul><li><p>Work closely with Site Management and relevant contacts in Germany.</p></li><li><p>Support the optimization of workflows and internal processes.</p></li><li><p>Identify opportunities for improvement based on daily operations.</p></li><li><p>Ensure new processes, instructions, and requirements are implemented within the team.</p></li><li><p>Use internal customer service and communication systems effectively.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>German language proficiency at least at B2 level, both written and spoken.</p></li><li><p>Professional experience in customer service, call center, BPO, or back-office operations.</p></li></ul><p></p>
<p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Run end-to-end onboarding for new hires: send welcome emails, collect required documents , and guide candidates and clients through the digital onboarding form.</li><li>Prepare offer letters, employment contracts, renewals and extension contracts. Translate contracts between Arabic and English .</li><li>Schedule and run contract signature meetings with employees, and follow up until signed copies are returned to clients.</li><li>Register new hires for social insurance and follow up on SI numbers.</li><li>Hand off complete, accurate new-hire data to back office and payroll coordinators before payroll cut-off.</li><li>Keep the daily documents-received log and employee files up to date.</li><li>Issue HR letters, such as experience letters and HR letters, on request.</li><li>Manage company custody (laptops, mobile phones), including handover to new hires, and arrange Aramex shipments between offices and to employees.</li><li>Handle offboarding: issue discontinuity letters, collect custody and residency cards, and coordinate final settlements with payroll.</li><li>Respond quickly to clients and candidates, and escalate system or process issues early.</li></ul><p><br></p><p><strong>Requirements:</strong></p><ul><li>Bachelor’s degree in Business Administration, Law, HR or a related field.</li><li>1–3 years of experience in HR onboarding, personnel or HR operations. Experience at an outsourcing, staffing or EOR company is a strong plus.</li><li>Working knowledge of the Egyptian Labor Law, the Social Insurance Law (148/2019), employment contracts and hiring documentation.</li><li>Excellent English, written and spoken, since the role deals daily with international clients. Able to translate contracts accurately.</li><li>Good Excel skills. Experience with an HRIS or onboarding platform, such as Salesforce, is a plus.</li><li>Strong attention to detail and a habit of double-checking documents before release.</li><li>Organized, able to handle several clients and deadlines at once, with high ownership and quick follow-up.</li></ul>
تعلن شركة جراند ستايل– إحدى الشركات الرائدة في مجال المفروشات والأثاث – عن فتح باب التقديم لشغل وظيفة:<br> كاشير (Cashier) – خبرة Odoo<br>________________________________________<br> مكان العمل<br>فرع سيدي جابر – الإسكندرية<br>⏰ نوع الوظيفة<br>دوام كامل<br>الشيفت : متغير<br>عدد ساعات العمل:9 ساعات<br>الأيام: 6 أيام أسبوعياً<br>________________________________________<br> الهدف من الوظيفة<br>تنفيذ عمليات البيع والتحصيل داخل المعرض بدقة وسرعة باستخدام نظام Odoo، مع ضمان تجربة عميل احترافية والحفاظ على سلامة العمليات النقدية.<br>________________________________________<br> المهام والمسؤوليات<br> 1. عمليات البيع والتحصيل<br>• تسجيل الفواتير على نظام Odoo بدقة<br>• تحصيل المدفوعات (كاش / فيزا / تحويلات)<br>• إصدار الفواتير والإيصالات للعملاء<br>• التأكد من صحة الأسعار والعروض على النظام<br>________________________________________<br> 2. التعامل مع العملاء<br>• استقبال العملاء أثناء الدفع بشكل لبق<br>• الرد على استفسارات الفواتير<br>• حل المشكلات البسيطة بسرعة واحترافية<br>________________________________________<br> 3. إدارة النقدية<br>• استلام وتسليم العهدة المالية<br>• مطابقة الخزنة (Cash Reconciliation) يوميًا<br>• الإبلاغ عن أي فروقات فورًا<br>________________________________________<br> 4. الأنظمة (Odoo)<br>• استخدام النظام بكفاءة (Sales – POS)<br>• مراجعة العمليات والتأكد من دقتها<br>• التعامل مع المرتجعات والاستبدال على النظام<br>________________________________________<br> 5. التنسيق الداخلي<br>• التنسيق مع فريق المبيعات<br>• التأكد من توفر بيانات المنتجات والأسعار<br>• دعم العمليات داخل المعرض<br>________________________________________<br> مؤشرات الأداء (KPIs)<br>• دقة تسجيل الفواتير (Zero Errors)<br>• عدم وجود فروقات في الخزنة<br>• سرعة تنفيذ العمليات<br>• رضا العملاء أثناء الدفع<br>• الالتزام بالإجراءات<br>________________________________________<br> المتطلبات<br>المؤهلات<br>• مؤهل متوسط أو عالي<br>________________________________________<br>الخبرة<br>• خبرة من 1 إلى 3 سنوات كاشير<br>• خبرة عملية على Odoo (شرط أساسي)<br>• يفضل خبرة في Retail أو معارض<br>________________________________________<br> المهارات المطلوبة<br>• دقة عالية جدًا<br>• سرعة في التعامل مع النظام<br>• أمانة ومسؤولية<br>• مهارات تواصل جيدة<br>• العمل تحت ضغط<br>________________________________________<br> المستوى الوظيفي<br>Junior إلى Mid-Level<br>________________________________________<br>⭐ مميزات <br>• راتب ثابت <br>• بيئة عمل مستقرة<br><br>للتقديم من خلال لينكد ان او بإرسال السيره الذاتيه علي الايميل التالي مع توضيح المسمي الوظيفي في الاعلان : Basma.darwish.gs.company@gmail.com
Accountant<br>San Stefano, Alexandria, Egypt<br><p></p>Full-Time | On-site<br><p></p><p>We are looking for an Accountant to join our Accounting team in Alexandria. <br></p><p>The ideal candidate has strong accounting fundamentals, hands-on experience in financial closing and reporting, and the ability to use technology and AI tools to improve accounting processes and day-to-day efficiency. <br><br></p>Key Responsibilities <br><br><br><ul> <li>Perform monthly closing activities, reconciliations, and accounting adjustments. <br> </li> <li>Prepare periodic financial statements and financial reports. <br> </li> <li>Prepare financial analyses and ad-hoc reports as required. <br> </li> <li>Coordinate with external auditors within the assigned scope. <br> </li> <li>Provide financial information and support to operational and management teams. <br> </li> <li>Take ownership of assigned accounting activities. <br> </li> <li>Proactively contribute to improving accounting processes and controls. <br> </li> <li>Use technology and AI tools to improve reporting, analysis, and routine accounting activities. <br> <br><br><br></li></ul>Requirements<br><br><br>Requirements <br><br><br><ul> <li>Bachelor’s degree in Accounting or a related field from a foreign university or an English-taught program at an Arab university. <br> </li> <li>Strong academic performance in accounting subjects. <br> </li> <li>Strong written and spoken English. <br> </li> <li>Relevant experience in accounting, closing, reconciliations, and financial reporting. <br> </li> <li>Strong Microsoft Excel skills. <br> </li> <li>Experience with ERP systems such as Microsoft Dynamics, SAP, Oracle, NetSuite,Zoho, or Odoo. <br> </li> <li>Strong analytical and problem-solving skills. <br> </li> <li>High learning agility, initiative, and ownership. <br> </li> <li>Ability to contribute beyond traditional transactional accounting and support the business with financial insights. <br> <br></li></ul>AI & Technology Skills <br><br><br><p>We are particularly interested in candidates who have practical experience using AI in finance and accounting, including: <br></p><ul> <li>Claude, ChatGPT, Microsoft Copilot, or similar tools. <br> </li> <li>Financial data analysis and variance identification. <br> </li> <li>Financial reporting and management presentations. <br> </li> <li>Document and contract review. <br> </li> <li>Closing and audit support. <br> </li> <li>Automation of repetitive accounting and reporting tasks. <br> </li> <li>Use of AI Agents or automated workflows.</li></ul>
<p>Reporting into the Supply Chain planning Director, the role is accountable for the overall Cross Category planning Cluster, including Supply planning, Distribution & Material planning This role is the primary point of contact / main interface between the GCC Cluster and the RemainCo Regional planning lead to ensure market plans are adopted, service levels and working capital targets are met.</p><p>Leads the Cross category planning processes for Global Business Services Manages the GCCcross category Cluster team Works with the RemainCo organization to ensure delivery of AOP (Annual Operating Plan) targets Accountable for delivery of key KPI s (Key Performance Indicators) (eg Service / Inventory targets / Obsolescence) Works with the BU & contributes to ensuring an effective monthly S&OP (Sales and Operating Plan) cycle Integration point between Market and GCC</p><p><strong>Desired Candidate Profile</strong></p><p>Holds degree in Engineering 10+year of experience Highly Experienced in all Planning aspects Line management experience High level of knowledge & understanding of the end to end supply systems & processes Proficiency in product category planning Strong collaboration skills and an ability to work with other functions / departments to address critical challenges as a result of market change or changes in technical, manufacturing or End to end planning processes. Strong analytical skills with a keen eye for detail, able to interrogate data and produce detailed outputs. Understanding the links between production plans, plant AOP s, productivity initiatives and customer service Abilities: Team lead experience Problem solving know-how Analytic skills Masters planning methodologies like heuristics, optimization etc Very good collaboration skills and ability to interact with multi-cultural teams spread across geographies</p>
<p>Manage key accounts within Home Appliances category. Responsible for developing and maintaining strong relationships with key clients, driving sales, and implementing strategies to enhance the category's performance on our platform. Build and maintain strong, long-lasting customer relationships with key clients. Develop and implement strategies to drive sales and maximize revenue within the category. Collaborate with the sales and marketing teams to create and execute promotional campaigns and initiatives tailored to the category. Analyze sales data and market trends to identify opportunities for growth and improvement. Monitor and report on key account metrics, including sales performance, inventory levels, and customer satisfaction. Negotiate and finalize agreements with key accounts, ensuring mutual benefit and sustainable partnerships. Provide exceptional customer service and support to key clients, addressing any issues or concerns in a timely and effective manner. Stay updated on industry trends, competitor activities, and consumer preferences within the category. Work closely with cross-functional teams, including merchandising, operations, and logistics, to ensure seamless account management and fulfillment.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in business, marketing, or a related field. Proven 2 to 4 years of work experience in commercial, account management preferably within the e-commerce or retail industry. Strong understanding of the category, including product knowledge and market dynamics. Excellent communication, negotiation, and interpersonal skills. Ability to think strategically and develop actionable plans to drive category growth. Proficiency in using CRM software, Excel, and other sales management tools. Strong analytical and problem-solving abilities. Self-motivated, proactive, and results-oriented approach. Ability to thrive in a fast-paced, entrepreneurial environment and manage multiple priorities effectively. #LI-Onsite</p>
<h2><strong>Key Responsibilities / Tasks</strong></h2><ul><li><p>Provide and maintain daily, weekly, monthly, and YTD Sales and Distribution reports to evaluate Distribution Center (DC) performance and support business decision-making.</p></li><li><p>Develop and maintain sales dashboards and KPI reports, including Strike Rate, Fridge Utilization, Top Customers, Coverage, Distribution, and Returns Analysis.</p></li><li><p>Perform route target splitting and allocation across Distribution Centers, channels, territories, and customers.</p></li><li><p>Analyze sales opportunities and challenges for each Sales Supervisor based on route achievement, productivity, and performance indicators.</p></li><li><p>Monitor daily stock levels and product availability and coordinate with Sales and Warehouse teams to maximize sales opportunities and recover missed volume.</p></li><li><p>Coordinate daily with DC Warehouse, DC Finance, IT, and other stakeholders to ensure smooth business operations.</p></li><li><p>Calculate and validate monthly commissions and incentive calculations for sales force, ensuring accuracy and compliance with company policies.</p></li><li><p>Support weekly sales review meetings with Supervisors and Managers by presenting performance results and monitoring agreed action plans.</p></li><li><p>Prepare professional business presentations and performance reviews for Area Sales Managers (ASM) and Regional Sales Managers (RSM).</p></li><li><p>Conduct regular market visits to evaluate Sales Representatives’ execution standards, route compliance, and customer service quality.</p></li><li><p>Train and develop sales teams on reporting tools, dashboards, and sales analytics methodologies.</p></li><li><p>Continuously enhance analytical and technical skills and introduce new ideas and analytical approaches that add value to the business.</p></li><li><p>Work with a flexible, results-oriented approach, focusing on business needs and delivering continuous support throughout the day.</p></li></ul><h2></h2><p></p><p><strong>Requirements</strong></p><h2><strong>Experience</strong></h2><ul><li><p>2 years in sales development experience with FMCG companies.</p></li></ul><h2><strong>Skills/Qualifications</strong></h2><ul><li><p>Analytical thinking Skills (Trend, data, events analysis to draw sound conclusions).</p></li><li><p>Building Talent.</p></li><li><p>Good Command of English.</p></li><li><p>Strong Communication Skills/ Cross Functions Skills.</p></li><li><p>Self - Motivated and Inspiring others.</p></li><li><p>Strong Leadership Skills.</p></li></ul><p></p>
<ul><li><p>Develops and owns the IT infrastructure strategy and roadmap, planning capacity, budgets, and future technology investments in line with business needs.</p></li><li><p>Manages the organization’s IT infrastructure resources, licenses, subscriptions, and assets (servers, cloud, systems, network, CCTV, security, and service desk).</p></li><li><p>Oversees backup and disaster recovery operations, ensuring reliable validation, testing, and business continuity.</p></li><li><p>Ensures high availability of all critical business applications and enterprise systems to maximize performance and uptime.</p></li><li><p>Leads the IT infrastructure team, providing direction, coaching, and periodic performance reviews to build in-depth technical expertise.</p></li><li><p>Manages Active Directory services, Microsoft 365, email services, user policies, file sharing, and on-premises/cloud environments.</p></li><li><p>Oversees virtualization environments (VMware ESXi, VMs, vCenter) and Hyper-Converged Infrastructure (HCI) solutions.</p></li><li><p>Manages data center operations, production support, database administration, and network infrastructure (Racks, UPS, access control, SAN storage, switches, and security).</p></li><li><p>Oversees WAN/LAN connectivity, SD-WAN, VPN, routers, firewalls, and network security.</p></li><li><p>Manages network security solutions (Firewalls, WAF, endpoint security, and EDR).</p></li><li><p>Manages voice systems, mobile lines, SIP trunks, and IVR for the company hotline.</p></li><li><p>Owns overall IT infrastructure support and day-to-day operations within defined SLAs.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field.</p></li><li><p>Minimum of 12 years of experience in IT infrastructure, including proven experience in a managerial or leadership role.</p></li><li><p>Strong strategic planning, budgeting, and capacity planning capabilities.</p></li><li><p>Strong hands-on expertise across servers, networks, virtualization, cloud, and security.</p></li><li><p>Relevant certifications (e.g., MCSE, VCP, CCNP, ITIL) are a strong plus.</p></li><li><p>Excellent analytical, problem-solving, and decision-making skills.</p></li><li><p>Strong leadership, communication, and team management abilities.</p></li><li><p>Highly organized and detail-oriented with the ability to prioritize and multitask.</p></li></ul><p></p>
<p><br></p> <p> <strong>What you will be doing</strong> </p> <p> </p> <ul> <li>Own and execute the overall social media strategy across Meta (Facebook & Instagram), TikTok, and YouTube, balancing brand awareness with performance goals.</li> <li>Set clear KPIs per channel (reach, engagement, traffic, conversions, cost per order) and own them.</li> <li>Make sure every piece of content is built around a defined target segment and a clear objective.</li> <li>Spot new trends, formats, platforms, and tools early and turn them into growth opportunities.</li> <li>Build monthly and weekly content calendars together with category, commercial, CRM, and creative teams.</li> <li>Lead the content plan for key commercial moments such as Ramadan, Black Friday, Anniversary, and other campaign peaks.</li> <li>Come up with structured creative ideas for weekly in-house videos and recurring content series that grow engagement and community.</li> <li>Write clear creative briefs for designers, video producers, and agencies.</li> <li>Plan, launch, and optimize paid boosting campaigns on Facebook and Instagram, and supply performance-ready content for TikTok.</li> <li>Run creative testing (hooks, formats, messages) and scale what works.</li> <li>Work with the performance marketing team to make sure social content supports the full funnel, from awareness to purchase.</li> <li>Build and run the influencer strategy, including creator mix (macro, micro, nano), category fit, and audience alignment with our target segments.</li> <li>Manage key influencer partnerships end to end: sourcing, negotiation, contracts, budgeting, calendar planning, and delivery.</li> <li>Write detailed influencer briefs covering objectives, key messages, do s and don ts, deliverables, and tracking requirements.</li> <li>Track influencer ROI through tracked links, promo codes, and orders, and decide who to scale, renew, or drop.</li> <li>Oversee community management and social listening, making sure we respond quickly and in the right tone.</li> <li>Protect the brand by ensuring all content and creator activity follows brand guidelines and is handled well in sensitive situations.</li> <li>Monitor and analyze performance for in-house content, paid boosts, and influencer campaigns.</li> <li>Make sure all activity is properly tracked (UTMs, attribution links, promo codes) so results are clear.</li> <li>Share regular reports with insights and clear next steps, not just numbers.</li> </ul> <p> </p> <p> </p> <p><br></p><p><strong>Desired Candidate Profile</strong></p><ul> <li>4 6 years of experience in social media marketing, ideally in e-commerce, retail, or a consumer brand</li> <li>Proven experience managing influencer campaigns end to end with measurable results</li> <li>Hands-on experience with Meta Ads Manager and TikTok Ads, plus a solid grasp of paid social optimization</li> <li>Strong analytical skills and comfort with tools like GA4, attribution/tracking platforms, and native platform analytics</li> <li>A creative eye for short-form video and what works on each platform</li> <li>Deep understanding of Egyptian audiences, culture, and social trends</li> <li>Excellent written Arabic (including Egyptian colloquial) and English</li> <li>Strong project management skills and the ability to handle several campaigns at once</li> <li>A data-driven mindset with a bias for testing and learning</li> </ul>
<p>A Senior QC Engineer is a hands-on quality control professional responsible for performing manual, automation, API, and performance testing to ensure high-quality software delivery. The role involves designing and executing test strategies, developing and maintaining automation scripts, utilizing AI-assisted testing tools to improve efficiency, preparing testing artifacts, and supporting successful product releases. This full-time position reports to the QC Lead or Quality Manager and is ideal for technically skilled professionals who enjoy problem-solving, adopting modern testing practices, and working in fast-paced, collaborative environments.</p> <p><strong><br></strong></p><p> <strong>Responsibilities</strong> </p> <p> <strong>1. Manual Testing & Test Execution</strong> </p> <p> Design, write, and execute manual test cases, test scenarios, and test scripts covering functional, regression, integration, end-to-end, API, and performance testing.</p> <p> Perform exploratory, smoke, and sanity testing to validate application builds before release.</p> <p> Execute planned test cycles, document test results, log and manage defects with clear reproduction steps, and verify software fixes through regression testing.</p> <p> <strong>2. Test Automation Engineering</strong> </p> <p> Develop, maintain, and execute automated test scripts and contribute to the continuous improvement of automation frameworks.</p> <p> Enhance test coverage by maintaining automation suites and integrating automated tests into CI/CD pipelines where applicable.</p> <p> Review, debug, and optimize automation scripts to improve reliability and execution efficiency.</p> <p> <strong>3. Performance Testing & Optimization</strong> </p> <p> Design, execute, and analyze performance, load, stress, endurance, and scalability tests to evaluate system reliability, responsiveness, and stability under varying workloads.</p> <p> Identify, analyze, and report performance bottlenecks while collaborating with development and infrastructure teams to recommend and validate performance improvements.</p> <p> Monitor performance test results and provide recommendations to improve application scalability and user experience.</p> <p> <strong>4. AI-Assisted Quality Engineering</strong> </p> <p> Utilize AI-powered tools to accelerate test case generation, automation scripting, test data creation, defect analysis, and testing documentation while validating the accuracy and quality of AI-generated outputs.</p> <p> Evaluate and adopt AI-assisted testing techniques to improve testing effectiveness, productivity, and software quality.</p> <p> Apply AI tools responsibly to enhance test coverage, identify potential risks, and optimize testing workflows.</p> <p> <strong>5. Test Documentation & Reporting</strong> </p> <p> Prepare, maintain, and deliver testing artifacts, including test plans, test cases, test data, traceability matrices, test execution reports, defect reports, and test summary reports.</p> <p> Provide accurate testing status updates, quality metrics, defect summaries, and risk assessments to project stakeholders.</p> <p> <strong>6. User Acceptance Testing (UAT)</strong> </p> <p> Support User Acceptance Testing by preparing test cases, assisting with test environments, coordinating with stakeholders, executing UAT scenarios, and validating business requirements.</p> <p> Ensure UAT activities are completed successfully before production release.</p> <p> <strong>7. Defect Management & Root Cause Analysis</strong> </p> <p> Investigate, identify, and document root causes of software defects while collaborating with development teams to support timely resolution.</p> <p> Assist developers in reproducing and validating reported issues within test environments.</p> <p> Analyze recurring defects and recommend preventive quality improvements.</p> <p> <strong>8. Requirements Analysis & SDLC Participation</strong> </p> <p> Review business and functional requirements to ensure completeness, testability, and adequate test coverage.</p> <p> Participate in all phases of the Software Development Life Cycle (SDLC), including requirements analysis, test planning, execution, validation, and release activities.</p> <p> <strong>9. Knowledge Sharing & Team Collaboration</strong> </p> <p> Mentor and provide technical guidance to junior and mid-level QC engineers on testing best practices, automation techniques, AI-assisted testing tools, and quality processes.</p> <p> Collaborate closely with development, product, business, and infrastructure teams to ensure high-quality software delivery.</p> <p> <strong>10. Quality Improvement</strong> </p> <p> Contribute to improving testing methodologies, quality standards, templates, automation practices, AI-enabled quality engineering processes, and performance testing strategies.</p> <p> Identify opportunities for process improvement and recommend solutions to improve product quality and testing efficiency.</p> <p> Perform other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent education and work experience.</p> <p> 6+ years of hands-on experience in software quality control/testing.</p> <p> 5+ years of hands-on experience in manual testing (functional, regression, integration, end-to-end).</p> <p> 2+ years of hands-on experience in test automation (framework development, scripting, CI/CD integration).</p> <p> Professional certification such as ISTQB-CTFL or ISTQB-CTAL.</p> <p> Proven hands-on experience executing both manual testing (functional, regression, integration, end-to-end) and test automation (framework development, scripting, CI/CD integration).</p> <p> Proficiency in test automation tools and frameworks (e.g., Selenium, Cypress, Appium, TestNG, JUnit, or similar) with the ability to write, debug, and maintain automation code.</p> <p> Proficiency in performance testing tools and frameworks (e.g., JMeter, LoadRunner, Gatling, k6, or similar) with the ability to design, execute, analyze, and optimize performance test scenarios.</p> <p> Demonstrated experience preparing and delivering complete testing artifacts (test plans, test cases, traceability matrices, defect reports, test summary reports).</p> <p> Track record of owning UAT cycles and driving them to successful completion.</p> <p> Strong problem-solving skills with the ability to personally identify bugs, analyse root causes, and drive resolution.</p> <p> In-depth knowledge of testing methodologies, phases, and approaches, including functional, regression, integration, performance, and end-to-end testing.</p> <p> Strong teamwork and communication skills, with the ability to collaborate effectively with QC, development, and business groups.</p> <p> Ability to multi-task, triage issues, react well to changes, and work independently or in a team setting in a fast-paced environment.</p> <p> Excellent command of written and spoken English.</p>
<p><strong>POSITION SUMMARY</strong></p><p></p><p>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).</p><p></p><p>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATIONS</p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 2 years of related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>
<p>We are hiring a Sr. Technical Support Consultant Trade Innovation who will provide support for Monitoring, batch and interface support, technical troubleshooting, deployments.</p><h4><b><br></b></h4><h4><b>Responsibilities</b></h4><p>Technical support professional acts as the highest internal escalation level, solving the most complex, deep-rooted, and specialized technical problems that tiers 1 and 2 cannot fix. Advanced Troubleshooting: Analyze complex software bugs, network failures, and core infrastructure issues using deep system logs, debug data, and code-level analysis. Work directly with product developers, software engineers, and systems architects to report bugs, test patches, and deploy hotfixes. Testing and delivery</p><p>Prepare test scenarios covering full transaction lifecycles (issue, amend, documents presentation, discrepancy, payment, settlement, expiry).</p><p>Support SIT, coordinate UAT with operations users, and triage defects with the development and Finastra teams.</p><p>Contribute to version upgrades, regression testing and production support on complex functional issues.</p><h4><b><br></b></h4><h4><b>Skills</b></h4><p>Must have</p><p>7-10 years of total IT experience</p><p>Deep Expertise in Finastra Trade Innovation and Trade Finance Operations, deep Trade Innovation functional knowledge.</p><p>Finastra Trade Innovation:</p><p>At least 3 years of hands-on experience with Finastra Trade Innovation (TI Plus, TI Plus2 or Fusion Trade Innovation), ideally across two or more implementations or upgrades.</p><p>Working knowledge of TI modules: Import and Export LCs, Standby LCs, guarantees (issued and received), Import and Export Collections, Shipping Guarantees, Trade Loans/Financing and Bills discounting.</p><p>Trade finance domain:</p><p>Strong grasp of the full lifecycle of documentary credits, guarantees, collections and trade financing products.</p><p>Working knowledge of ICC rules: UCP 600, ISBP 821, URDG 758, ISP98, URC 522, URR 725, eUCP and Incoterms 2020.</p><p>SWIFT Category 4 and 7 messages and MT798; awareness of trade digitisation (MLETR, electronic bills of lading).</p><p>Knowledge of supply chain finance (payables, receivables, invoice financing) is an advantage.</p><p>Technical Support Specialist ensure Monitoring, batch and interface support, technical troubleshooting, deployments.</p><p><br></p>
<p>Sales Implementation: Follow up on Existing customers and proceed with their monthly orders and ensure satisfying their needs and handling their requirements.</p> <p> Sales Force update</p> <p>Update customers data base (contacts from different divisions, Address of branches, address of head office etc.</p> <p>Attach all customers proposals and contracts on SF system.</p> <p> </p> <p> Order Management:</p> <p>- Applying discounts on Salesforce system and sync customer prices with system prices before making any orders</p> <p>- Revising customer contract and prices on system before proceeding with any orders with the customers</p> <p>- Making orders right away on Sales Force System once the customer send it.</p> <p>- Make sure that the customer doesn t have any pending payments and report back to the sales account manager</p> <p>- Communicate with the customer that he needs to follow with the account manager regarding the hold order</p> <p>- Once order released from credit team, the candidate should Follow up with the process to make sure order reached</p> <p>the distribution phase</p> <p>- Make sure the order to be delivered within the company SLA and customer is well communicated and well satisfied</p> <p>- In case of missing SKUs, the candidate should report to sales team to align with customer then he/she will</p> <p>implement the new orders based on the new agreement</p> <p> Reporting and Analysis:</p> <p>Revising Daily Sales Report and report achievements to his/her direct manager</p> <p>Revising hold orders and communicate with the sales team</p> <p>Weekly report with all customers orders and customers didn t order</p> <p>Weekly Revision on printed SKUs and stocks on ground for the customers</p> <p> Customer Satisfaction and Complaints:</p> <p>Responsible for handling customer complaints in efficient and professional manner within FS policies and systems.</p> <p>Responsible for coordinating with own manager to measure and analyse customer satisfaction and implement necessary</p> <p>actions required.</p>
<p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).</p> <p> </p> <p>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATIONS </p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 2 years of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None </p>
<p><strong>Company Description</strong> Royal Tents is a leading provider of luxury outdoor shading solutions in Egypt, with over 20 years of experience in the industry. The company specializes in customized pergolas, umbrellas, and innovative outdoor structures designed to enhance commercial and professional spaces. Known for durability, precision engineering, and cutting-edge designs, Royal Tents delivers products that withstand diverse climate conditions while maintaining aesthetic appeal. The team supports clients from initial site surveys and 3D modeling through to final implementation, ensuring a seamless project experience. Royal Tents partners with hotels, resorts, cafes, restaurants, event venues, outdoor furniture companies, architects, and interior designers to elevate outdoor spaces and strengthen brand image.</p><p><strong>Role Description</strong> The Planning Engineer is a full-time, on-site role based in Alexandria, Egypt. This role is responsible for developing and monitoring production and project plans for shading structures, ensuring that timelines, resources, and materials are aligned with customer requirements and technical specifications. The Planning Engineer will coordinate with design, production, and installation teams to schedule work, track progress, and address variances or delays. Daily tasks include analyzing project data, preparing reports, updating schedules, and supporting project control activities to maintain quality, cost, and delivery targets. The role also involves regular communication with internal stakeholders to ensure smooth execution from design through installation and handover.</p><p><strong>Qualifications</strong></p><ul><li>Bachelor's degree in Civil Engineering or Architecture</li><li>Minimum 5 years of experience in Planning Engineering</li><li>Strong background in finishing works and Steel Structures works</li><li>Previous experience in construction projects</li><li>Strong coordination, follow-up, and reporting skills</li><li>Ability to manage multiple projects and meet deadlines</li><li>Willingness to travel to project sites when required</li><li>Proficiency in planning and scheduling tools (e.g., MS Excel, MS Project, or similar software) and basic CAD or 3D modeling familiarity is an advantage.</li><li>Strong attention to detail, problem-solving mindset, and ability to work on-site in Alexandria, Egypt.</li></ul>
<p> We are hiring a Sr. Technical Support Consultant Trade Innovation who will provide support for Monitoring, batch and interface support, technical troubleshooting, deployments. </p> <h4>Responsibilities</h4> <p> Technical support professional acts as the highest internal escalation level, solving the most complex, deep-rooted, and specialized technical problems that tiers 1 and 2 cannot fix. Advanced Troubleshooting: Analyze complex software bugs, network failures, and core infrastructure issues using deep system logs, debug data, and code-level analysis. Work directly with product developers, software engineers, and systems architects to report bugs, test patches, and deploy hotfixes. Testing and delivery </p> <p> Prepare test scenarios covering full transaction lifecycles (issue, amend, documents presentation, discrepancy, payment, settlement, expiry). </p> <p> Support SIT, coordinate UAT with operations users, and triage defects with the development and Finastra teams. </p> <p> Contribute to version upgrades, regression testing and production support on complex functional issues. </p> <h4>Skills</h4> <p> Must have </p> <p> 7-10 years of total IT experience </p> <p> Deep Expertise in Finastra Trade Innovation and Trade Finance Operations, deep Trade Innovation functional knowledge. </p> <p> Finastra Trade Innovation: </p> <p> At least 3 years of hands-on experience with Finastra Trade Innovation (TI Plus, TI Plus2 or Fusion Trade Innovation), ideally across two or more implementations or upgrades. </p> <p> Working knowledge of TI modules: Import and Export LCs, Standby LCs, guarantees (issued and received), Import and Export Collections, Shipping Guarantees, Trade Loans/Financing and Bills discounting. </p> <p> Trade finance domain: </p> <p> Strong grasp of the full lifecycle of documentary credits, guarantees, collections and trade financing products. </p> <p> Working knowledge of ICC rules: UCP 600, ISBP 821, URDG 758, ISP98, URC 522, URR 725, eUCP and Incoterms 2020. </p> <p> SWIFT Category 4 and 7 messages and MT798; awareness of trade digitisation (MLETR, electronic bills of lading). </p> <p> Knowledge of supply chain finance (payables, receivables, invoice financing) is an advantage. </p> <p> Technical Support Specialist ensure Monitoring, batch and interface support, technical troubleshooting, deployments. </p> <p> Nice to have </p> <p> NA </p> <h4>Languages</h4> <p> English: C1 Advanced </p> <p>Seniority</p> <p> Senior </p>
<li> Lead daily site execution across assigned buildings, platforms, and outdoor work fronts, coordinating supervisors, engineers, technicians, and subcontractors. <br> </li><li> Plan and allocate site manpower, equipment, materials, access, and work areas in line with the approved look-ahead and master schedules. <br> </li><li> Coordinate installation activities for passive infrastructure, structured cabling, network, CCTV/VMS, access control, ISS, RTLS, electric fence, and other in-scope systems. <br> </li><li> Know-how and understanding for NOC solutions and MEP for data center. <br> </li><li> Conduct regular site walks and coordination meetings; monitor productivity, completed quantities, constraints, and upcoming activities. <br> </li><li> Coordinate with the Technical Project Manager and Technical Office to resolve drawing discrepancies, RFIs, design changes, and site technical issues. <br> </li><li> Ensure work is performed using approved drawings, method statements, material submittents, permits, and inspection procedures. <br> </li><li> Enforce site safety requirements, access controls, and safe work practices; stop and escalate unsafe activities when necessary. <br> </li><li> Coordinate inspections, testing, commissioning readiness, punch-list closure, as-built updates, and site handover documentation. <br> <br></li><p><strong>Desired Candidate Profile</strong></p><b>Requirements </b><ul> <li> Bacheloru2019s degree in Engineering, preferably Electrical, Electronics, Communications, Computer, or a related discipline. <br> </li><li> Minimum 10 years of relevant site execution experience, including at least 5 years leading site teams on large ICT, ELV, security, infrastructure, or automation projects. <br> </li><li> Proven experience coordinating multi-building or large outdoor site works, subcontractors, manpower, materials, and installation schedules. <br> </li><li> Working knowledge of CCTV/VMS, access control, structured cabling, network infrastructure, and integrated security systems is preferred. <br> </li><li> Ability to read technical drawings and method statements; proficiency in MS Project or Excel for look-ahead planning and progress reporting is preferred. <br> </li><li> Awareness of project tasks management like MS, Monday or Clickup <br> </li><li> Strong site leadership, coordination, problem-solving, and communication skills; PMP or relevant site/project certifications are an advantage. <br> <br> <br></li></ul>
<p>Support and follow up on capacity‑building activities with partner CBOs.</p><p><br></p><p>Conduct field visits to monitor progress, provide support, and identify challenges.</p><p><br></p><p>Organize reflection sessions to gather feedback and document lessons learned.</p><p><br></p><p>Coordinate with consultants and service providers for assessments and trainings.</p><p><br></p><p>Support delivery of social entrepreneurship and livelihood programmes.</p><p><br></p><p>Manage logistics and administration for project activities.</p><p><br></p><p>Collect and analyze data and feedback to inform improvements.</p><p><br></p><p>Contribute to monitoring and reporting, including inputs for donor communications. </p><p><br></p><p>Plan International has a robust global policy for Safeguarding and PII policy for Preventing Sexual Harassment Exploitation and Abuse; and Gender Equality and Inclusion standards, ensuring staff and associates within your scope strictly comply with these principles and guidelines.</p><p><br></p><p>You will be trusted to take on additional assignments within the scope of work as assigned by your supervisor on need basis.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>What we are looking for:</p><ul><li>Someone who possess a bachelor degree in Social Sciences, Development Studies or similar field.</li><li>You should have 3-5 years of experience with a proven record of success at a similar level preferably in an INGO sector.</li><li>Someone experienced in working with government entities, civil society organizations on livelihoods, economic empowerment, or community development projects.</li><li>Someon experienced in planning, conducting, and facilitating trainings/workshops.</li><li>You should have strong understanding of the socio-economic and governance context in Egypt, particularly challenges faced by vulnerable and marginalized groups.</li><li>You should demonstrate ability to coordinate, and deliver participatory training and learning programmes.</li><li>Someone with proven skills in documentation, reporting, and analysis of lessons learned, good practices, and project outcomes.</li></ul><p>Please respond to the requirements of this role in your cover letter. Only applications in English language will be accepted.</p>