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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is an organization focused on using artificial intelligence to automate complex knowledge-based workflows and improve operational efficiency. They are building an internal multi-agent AI ecosystem designed to support research, content, business development, and other business processes while maintaining strong standards for security, governance, auditability, and human oversight.</p><br>Role Overview<p>As the <strong>AI Engineer</strong>, you will be responsible for designing, building, deploying, and operating an internal multi-agent AI system that automates complex knowledge-based workflows.</p><br><p>You will own the AI system end-to-end, from architecture and development through deployment, integration, monitoring, and continuous improvement. Working directly with leadership, you will translate business requirements into reliable AI solutions while ensuring appropriate governance, security, auditability, and human oversight.</p><br><p>This is a build-and-own role for an engineer with experience taking AI applications into production who is comfortable owning complete systems rather than working only on isolated technical tasks.</p><br><strong>Location</strong><p><strong>Fully remote</strong> |<strong> 9:00 AM - 5:00 PM EST</strong></p><br>Key Responsibilities<p>AI Agent Development &amp; System Architecture</p><br><ul><li><p>Design, build, and maintain production-ready multi-agent AI systems.</p><br></li><li><p>Develop AI solutions that automate research, content, and business development workflows.</p><br></li><li><p>Architect scalable agent workflows with appropriate human oversight and governance.</p><br></li><li><p>Define engineering standards and best practices for AI system development.</p><br></li><li><p>Own the long-term operation, maintenance, and continuous improvement of AI systems.</p><br></li></ul><p>Retrieval-Augmented Generation (RAG) &amp; Knowledge Systems</p><br><ul><li><p>Build and maintain Retrieval-Augmented Generation (RAG) systems using vector databases.</p><br></li><li><p>Develop knowledge retrieval workflows using embeddings, semantic search, and retrieval optimization.</p><br></li><li><p>Evaluate retrieval quality and continuously improve knowledge system performance.</p><br></li><li><p>Create governed AI knowledge systems designed to provide reliable information.</p><br></li></ul><p>Automation &amp; Business System Integrations</p><br><ul><li><p>Integrate AI systems with existing business platforms through APIs and webhooks.</p><br></li><li><p>Connect AI workflows with CRM systems, communication platforms, scheduling tools, and content platforms.</p><br></li><li><p>Build reliable integrations that allow AI systems to interact with existing business processes.</p><br></li><li><p>Partner with external developers or technical vendors when needed while serving as the internal technical owner.</p><br></li></ul><p>Human Oversight, Security &amp; Compliance</p><br><ul><li><p>Build human-in-the-loop approval workflows for external-facing AI actions.</p><br></li><li><p>Design AI systems with reliability, safety, governance, and auditability as core requirements.</p><br></li><li><p>Implement logging, monitoring, and audit trails across AI workflows.</p><br></li><li><p>Ensure AI systems follow applicable compliance requirements within a regulated healthcare environment.</p><br></li><li><p>Support secure deployment practices, including role-based access controls, encryption, and secure cloud infrastructure.</p><br></li></ul><p>Cloud Infrastructure &amp; Production Operations</p><br><ul><li><p>Deploy and maintain AI applications within secure cloud environments.</p><br></li><li><p>Support cloud infrastructure using AWS, GCP, or similar platforms.</p><br></li><li><p>Build and maintain CI/CD workflows, containerized deployments, and production monitoring.</p><br></li><li><p>Establish effective debugging, observability, and reliability practices.</p><br></li><li><p>Continuously improve AI system performance, stability, and scalability.</p><br></li></ul>Qualifications<p>Experience</p><br><ul><li><p>Several years of professional software engineering experience.</p><br></li><li><p>Recent hands-on experience building and deploying LLM-based or agentic AI systems into production.</p><br></li><li><p>Experience owning technical systems from architecture and development through deployment and ongoing maintenance.</p><br></li><li><p>Demonstrated ability to independently design, build, and maintain production applications.</p><br></li></ul><p>Skills</p><br><ul><li><p>Has strong Python programming experience and can use Python to develop production-ready AI applications and supporting systems.</p><br></li><li><p>Has hands-on experience with AI agent and workflow orchestration frameworks such as LangGraph, LangChain, or similar technologies.</p><br></li><li><p>Understands event-driven architectures and can apply them when designing scalable AI workflows and integrations.</p><br></li><li><p>Has strong experience working with LLM APIs, prompt engineering, tool calling, structured outputs, and AI evaluation methods.</p><br></li><li><p>Can build and consume REST APIs, webhooks, and third-party integrations to connect AI applications with existing business systems.</p><br></li><li><p>Has hands-on experience implementing Retrieval-Augmented Generation (RAG) systems using vector databases, embeddings, semantic retrieval, and retrieval quality evaluation.</p><br></li><li><p>Can monitor, troubleshoot, and debug AI applications operating in production environments.</p><br></li><li><p>Has experience deploying applications using AWS, GCP, or similar cloud infrastructure.</p><br></li><li><p>Understands CI/CD pipelines, containerization, secure data handling, and production monitoring practices.</p><br></li><li><p>Can design AI systems with appropriate human-in-the-loop controls, logging, auditability, security, and governance.</p><br></li><li><p>Can communicate complex technical concepts clearly to leadership and other non-technical stakeholders.</p><br></li></ul><p>Preferred Experience</p><br><ul><li><p>Experience working within regulated industries such as healthcare, finance, or insurance is preferred.</p><br></li><li><p>Experience building systems aligned with HIPAA, SOC 2, or similar audit and compliance requirements is preferred.</p><br></li><li><p>Experience integrating CRM and marketing platforms with AI-powered systems is considered a plus.</p><br></li><li><p>Experience with voice AI or conversational AI systems is considered a plus.</p><br></li></ul>Mindset &amp; Attributes<ul><li><p>Strong ownership mentality with the ability to operate as the technical owner of a system.</p><br></li><li><p>Strategic thinker who understands how technology can solve practical business problems.</p><br></li><li><p>Strong judgment around AI safety, governance, security, and reliability.</p><br></li><li><p>Pragmatic builder focused on delivering working solutions and continuously improving them.</p><br></li><li><p>Comfortable communicating technical concepts to non-technical stakeholders.</p><br></li><li><p>Self-directed and capable of working independently.</p><br></li><li><p>Strong professional English communication skills.</p><br></li><li><p>Excited about building practical AI systems that create measurable business impact.</p><br></li></ul>What Success Looks Like<ul><li><p>A reliable production AI system is successfully designed, deployed, and maintained.</p><br></li><li><p>AI agents automate meaningful research, content, and business development workflows.</p><br></li><li><p>RAG systems provide accurate and reliable knowledge retrieval.</p><br></li><li><p>AI workflows incorporate appropriate human approval and governance controls.</p><br></li><li><p>Existing business systems are successfully integrated with AI capabilities.</p><br></li><li><p>AI applications remain monitored, secure, reliable, and scalable.</p><br></li><li><p>Leadership has confidence that AI systems operate reliably and meet applicable compliance requirements.</p><br></li><li><p>Responsible AI adoption creates meaningful improvements in organizational efficiency.</p><br></li></ul>Opportunity<p>This is an opportunity to become the technical owner of an organization's AI transformation. Rather than building isolated AI features, you will design and operate an AI ecosystem that directly impacts how the organization researches, creates, and grows.</p><br><p>You will work closely with leadership, contribute to the organization's AI direction, and build systems that amplify human expertise. For an engineer passionate about agentic AI, LLM applications, automation, and building production systems from the ground up, this role offers the opportunity to make a significant long-term impact.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<p>Manage the front desk </p><p>welcome guestsand greet visitor</p><p>Answer phone calls </p><p>Handle basic office tasks </p><p>order office supplies</p><p>schedule meetings and update calender</p><p><strong>Requirements</strong></p><ul><li><p>computer skills </p></li><li><p>good time managment </p></li><li><p>Professional look and polite manner </p></li><li><p>helpful attitude </p></li></ul><p></p>

<p> <em> <strong>Location: </strong> </em> <em>Remote (Within +/- 2 hours of CET)</em> </p> <p> <em> <strong>Contract type: </strong> </em> <em>Full-time</em> </p> <p> </p> <strong>Not Your Typical Workplace. </strong> <p> </p> <p> <strong>Tired of the 9-to-5 grind?</strong> Imagine a Worldwithout borders, where opportunities are endless. <strong>That's the future of work, and what we are building at </strong> <strong>WorkMotion</strong> <strong>.</strong>Our remote-first team spans across the world, helping companies hire, onboard, and manage talent internationally through smart, flexible workforce solutions. Fast-paced, people-driven, and globally connected we empower businesses to build teams without borders.</p> <p> <strong>More Than a Role</strong> </p> <p>We don t just need a <strong>We don t just need a Payroll Generalist we need a problem solver and payroll operator.</strong>. We re looking for someone who <em>gets their energy from</em> <strong>solving payroll challenges, working with data, and finding practical solutions</strong>, while keeping a sharp, analytical focus on how their work delivers real business impact.</p> <p>This isn t a role for someone who wants to stay in their lane. You ll be at the center of it all <strong>managing payroll end to end across up to 5 entities</strong> ensuring everything you touch is <strong>accurate, timely, compliant, and efficient </strong>and aligned with our wider goals.</p> <p>You won t be a solo operator. You ll collaborate with <strong>internal teams and stakeholders and external payroll vendors</strong> bringing everything together to ensure consistency, impact, and momentum across the board.</p> <strong>Where Responsibility Meets Real Opportunity </strong> <p> Manage payroll <strong>end to end for up to 5 entities</strong>, working closely with our outsourced payroll vendors.</p> <p> Review payroll data and outputs to ensure <strong>accuracy, completeness, and timely delivery</strong>.</p> <p> Investigate payroll issues, identify root causes, and <strong>find and implement solutions</strong>.</p> <p> Manage payroll inputs, deadlines, approvals, and key payroll processes.</p> <p> Act as a key point of contact for <strong>internal stakeholders and external payroll providers</strong>.</p> <p> Identify opportunities to <strong>improve and streamline payroll processes</strong> as the business continues to grow and change.</p><p><strong>Desired Candidate Profile</strong></p><strong>What It Takes to Make an Impact Here </strong> <p> <strong>Minimum 12 months of payroll experience, ideally gained within a payroll bureau, payroll provider, or outsourced payroll environment.</strong> </p> <p> <strong>Strong understanding of end-to-end payroll processes and payroll data.</strong> </p> <p> <strong>Strong analytical skills and excellent attention to detail.</strong> </p> <p> <strong>Proactive problem solver who can work independently and take ownership of finding solutions.</strong> </p> <p> <strong>Comfortable working in a fast-paced, high-pressure, high-results environment and able to adapt to constant change.</strong> </p> <p> <strong>Fluent English, with strong written and verbal communication skills.</strong> </p> <p> </p> <p> <strong>Bonus Points If You Bring </strong> </p> <p> <em> Experience managing </em> <em> <strong>multiple entities or payrolls</strong> </em> <em>.</em> </p> <p> <em> Experience working with </em> <em> <strong>international payroll</strong> </em> <em>.</em> </p> <p> <em> Experience managing </em> <em> <strong>outsourced payroll providers</strong> </em> <em>.</em> </p> <p> <em> Experience working in a </em> <em> <strong>high-growth or rapidly changing environment</strong> </em> <em>.</em> </p> <p>We are a team of <strong>highly talented Payroll and People Operations</strong> minds, who are based <strong>across the world.</strong> We re a team of motivated, and fully distributed crew that proves "remote" doesn't mean "disconnected."</p> <p>We don t just work together we create, challenge, and grow together. If you re looking for an environment where your ideas are welcomed, your voice is heard, cross-collaboration on bold strategies thrive on collective brainpower and high-energy teamwork you ll feel right at home. </p> <p> </p> <strong>The Perks of Being Here </strong> <p> </p> <p> <strong>Global, remote, and thriving: </strong> We're a global team of talented individuals spread across 26 countries. Our <strong>WorkFlex</strong> program lets you work from anywhere, anytime. Whether it's a beachside office or a cosy home office, the choice is yours.</p> <p> <strong>Your well-being is our priority:</strong> We know mental health matters, which is why we offer a dedicated<strong> Well-Being Day</strong> a full day off just to recharge and relax.</p> <p> <strong>Get fit and stay active:</strong> Whether it s yoga, weightlifting, or a quick jog work out on your terms, at a discount with our <strong>subsidised gym memberships</strong>.</p> <p> <strong>Learn, grow, and develop:</strong> We believe in constant growth. With our <strong>Training &amp; Development Allowance</strong>, you ll have all the opportunities you need to keep expanding your skills and knowledge. </p> <p> <strong>Stay connected: </strong>Take part in exciting <strong>annual team meetups</strong>!</p> <p> <strong>Diversity is our superpower: </strong>We are proud to be an <strong>equal opportunity employer</strong>, committed to fostering a<strong> diverse and inclusive</strong> workplace. </p> <p> </p> <p> <em>*Benefits vary depending on location due to local laws and regulations. </em> </p> <p> </p> <p> <em>At WorkMotion, we re proud to be an equal opportunity employer. If you need any accommodations during the recruitment process, just let our Recruitment Team on Jobs@WorkMotion.com. We re here to support you every step of the way!</em> </p>

City : Cairo State : Al Qāhirah (EG-C) Country : Egypt (EG) Requisition Number: 45112<br><br>Senior Trader – Grains & Oilseeds | Egypt<br><br>Role Overview<br><br>The Senior Trader is accountable for the commercial performance and execution of grains and oilseeds trading activities in Egypt, acting as the primary interface between the local market and Head Office in Geneva.<br><br>The Egyptian market is relationship‑driven and execution‑intensive, requiring strong local credibility, disciplined commercial judgment, and a solid understanding of regional supply chains and global market flows.<br><br>Key Responsibilities<br><br>Full commercial ownership of grains and oilseeds trading activities in Egypt Manage and develop long‑term relationships with key local customers, suppliers, and counterparties Oversee deal execution, contract performance, logistics alignment, and commercial follow‑up Act as the local point of reference for Geneva Head Office on:Market positioning Supply‑and‑demand dynamics Trade flows and logistical constraints Provide structured input on macro‑economic and market developments impacting Egypt, including FX environment, freight, and Suez Canal related disruptions Ensure alignment with internal functions (Execution, Finance, Contract Desk) to support disciplined P&L delivery Participate in regional and global trading discussions and value‑chain calls<br><br>Experience & Profile<br><br>5+ years of relevant senior‑level experience in physical grains and/or oilseeds trading Deep understanding of the Egyptian commodity market, including customer behavior and commercial practices Established professional reputation and trusted network within the local market Experience operating within an international trading organization with European / Swiss interfaces Strong command of English and Arabic Structured, execution‑focused mindset with strong commercial judgment Willingness to travel internationally as required<br><br>Interested?<br><br>Click the Apply button and let’s connect. We look forward to hearing from you.<br><br>At Bunge (NYSE: BG), our purpose is to connect farmers to consumers to deliver essential food, feed and fuel to the world. As a premier agribusiness solutions provider, our team of :37,000 dedicated employees partner with farmers across the globe to move agricultural commodities from where they’re grown to where they’re needed—in faster, smarter, and more efficient ways. We are a world leader in grain origination, storage, distribution, oilseed processing and refining, offering a broad portfolio of plant-based oils, fats, and proteins. We work alongside our customers at both ends of the value chain to deliver quality products and develop tailored, innovative solutions that address evolving consumer needs. With 200+ years of experience and presence in over 50 countries, we are committed to strengthening global food security, advancing sustainability, and helping communities prosper where we operate. Bunge has its registered office in Geneva, Switzerland and its corporate headquarters in St. Louis, Missouri. Learn more at Bunge.com.<br><br>Every day our people exemplify these values, which represent Bunge at its core:<br><br> We Are One Team – Collaborative, Respectful, Inclusive We Lead The Way – Agile, Empowered, Innovative We Do What’s Right – Safety, Sustainability, With Integrity <br><br>If this sounds like you, join us! We value and invest in people who believe in our purpose and are excited to live it every day – people who are #Proudto BeBunge

City : Cairo State : Al Qāhirah (EG-C) Country : Egypt (EG) Requisition Number: 45112<br><br>Senior Trader – Grains & Oilseeds | Egypt<br><br>Role Overview<br><br>The Senior Trader is accountable for the commercial performance and execution of grains and oilseeds trading activities in Egypt, acting as the primary interface between the local market and Head Office in Geneva.<br><br>The Egyptian market is relationship‑driven and execution‑intensive, requiring strong local credibility, disciplined commercial judgment, and a solid understanding of regional supply chains and global market flows.<br><br>Key Responsibilities<br><br>Full commercial ownership of grains and oilseeds trading activities in Egypt Manage and develop long‑term relationships with key local customers, suppliers, and counterparties Oversee deal execution, contract performance, logistics alignment, and commercial follow‑up Act as the local point of reference for Geneva Head Office on:Market positioning Supply‑and‑demand dynamics Trade flows and logistical constraints Provide structured input on macro‑economic and market developments impacting Egypt, including FX environment, freight, and Suez Canal related disruptions Ensure alignment with internal functions (Execution, Finance, Contract Desk) to support disciplined P&L delivery Participate in regional and global trading discussions and value‑chain calls<br><br>Experience & Profile<br><br>5+ years of relevant senior‑level experience in physical grains and/or oilseeds trading Deep understanding of the Egyptian commodity market, including customer behavior and commercial practices Established professional reputation and trusted network within the local market Experience operating within an international trading organization with European / Swiss interfaces Strong command of English and Arabic Structured, execution‑focused mindset with strong commercial judgment Willingness to travel internationally as required<br><br>Interested?<br><br>Click the Apply button and let’s connect. We look forward to hearing from you.<br><br>At Bunge (NYSE: BG), our purpose is to connect farmers to consumers to deliver essential food, feed and fuel to the world. As a premier agribusiness solutions provider, our team of :37,000 dedicated employees partner with farmers across the globe to move agricultural commodities from where they’re grown to where they’re needed—in faster, smarter, and more efficient ways. We are a world leader in grain origination, storage, distribution, oilseed processing and refining, offering a broad portfolio of plant-based oils, fats, and proteins. We work alongside our customers at both ends of the value chain to deliver quality products and develop tailored, innovative solutions that address evolving consumer needs. With 200+ years of experience and presence in over 50 countries, we are committed to strengthening global food security, advancing sustainability, and helping communities prosper where we operate. Bunge has its registered office in Geneva, Switzerland and its corporate headquarters in St. Louis, Missouri. Learn more at Bunge.com.<br><br>Every day our people exemplify these values, which represent Bunge at its core:<br><br> We Are One Team – Collaborative, Respectful, Inclusive We Lead The Way – Agile, Empowered, Innovative We Do What’s Right – Safety, Sustainability, With Integrity <br><br>If this sounds like you, join us! We value and invest in people who believe in our purpose and are excited to live it every day – people who are #Proudto BeBunge

City : Cairo State : Al Qāhirah (EG-C) Country : Egypt (EG) Requisition Number: 45112<br><br>Senior Trader – Grains & Oilseeds | Egypt<br><br>Role Overview<br><br>The Senior Trader is accountable for the commercial performance and execution of grains and oilseeds trading activities in Egypt, acting as the primary interface between the local market and Head Office in Geneva.<br><br>The Egyptian market is relationship‑driven and execution‑intensive, requiring strong local credibility, disciplined commercial judgment, and a solid understanding of regional supply chains and global market flows.<br><br>Key Responsibilities<br><br>Full commercial ownership of grains and oilseeds trading activities in Egypt Manage and develop long‑term relationships with key local customers, suppliers, and counterparties Oversee deal execution, contract performance, logistics alignment, and commercial follow‑up Act as the local point of reference for Geneva Head Office on:Market positioning Supply‑and‑demand dynamics Trade flows and logistical constraints Provide structured input on macro‑economic and market developments impacting Egypt, including FX environment, freight, and Suez Canal related disruptions Ensure alignment with internal functions (Execution, Finance, Contract Desk) to support disciplined P&L delivery Participate in regional and global trading discussions and value‑chain calls<br><br>Experience & Profile<br><br>5+ years of relevant senior‑level experience in physical grains and/or oilseeds trading Deep understanding of the Egyptian commodity market, including customer behavior and commercial practices Established professional reputation and trusted network within the local market Experience operating within an international trading organization with European / Swiss interfaces Strong command of English and Arabic Structured, execution‑focused mindset with strong commercial judgment Willingness to travel internationally as required<br><br>Interested?<br><br>Click the Apply button and let’s connect. We look forward to hearing from you.<br><br>At Bunge (NYSE: BG), our purpose is to connect farmers to consumers to deliver essential food, feed and fuel to the world. As a premier agribusiness solutions provider, our team of :37,000 dedicated employees partner with farmers across the globe to move agricultural commodities from where they’re grown to where they’re needed—in faster, smarter, and more efficient ways. We are a world leader in grain origination, storage, distribution, oilseed processing and refining, offering a broad portfolio of plant-based oils, fats, and proteins. We work alongside our customers at both ends of the value chain to deliver quality products and develop tailored, innovative solutions that address evolving consumer needs. With 200+ years of experience and presence in over 50 countries, we are committed to strengthening global food security, advancing sustainability, and helping communities prosper where we operate. Bunge has its registered office in Geneva, Switzerland and its corporate headquarters in St. Louis, Missouri. Learn more at Bunge.com.<br><br>Every day our people exemplify these values, which represent Bunge at its core:<br><br> We Are One Team – Collaborative, Respectful, Inclusive We Lead The Way – Agile, Empowered, Innovative We Do What’s Right – Safety, Sustainability, With Integrity <br><br>If this sounds like you, join us! We value and invest in people who believe in our purpose and are excited to live it every day – people who are #Proudto BeBunge

<p>Our Company At Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real business value with AI.</p><p>What You ll Do As an Accounting Specialist II, you will play a key role in supporting the accounting and finance operations of the Egypt entity. The position will be responsible for delivering accurate and timely financial activities while ensuring compliance with company policies and local regulations. Key areas of responsibility include:</p><ul><li>Support day-to-day accounting and finance operations.</li><li>Tax-related accounting and compliance activities.</li><li>Month-end close activities and reconciliations.</li><li>Preparation and review of accounting schedules and supporting documentation.</li><li>Perform analytical review of financial results and account balances.</li><li>Support external audit requirements.</li><li>Maintain accurate financial records and documentation.</li><li>Assist with process improvement and finance automation initiatives.</li></ul><p>Who You ll Work With The Accounting Specialist II will report directly to the Accounting Manager and work closely with the regional finance organization to support accounting operations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s Degree in Commerce (English Section).</li><li>Minimum 4 years of relevant accounting experience, preferably within multinational organizations.</li><li>Fluency in written and spoken English.</li><li>Strong understanding of accounting principles and IFRS.</li><li>Experience in accounting operations, taxation, month-end close activities, and analytical review.</li><li>Background in a Big 4 audit firm is a plus.</li><li>Strong execution and organizational skills.</li><li>Analytical mindset with strong attention to detail.</li><li>Ownership mentality and ability to work independently.</li><li>Ability to perform effectively under month-end close deadlines.</li><li>Strong communication and interpersonal skills.</li><li>Pursuing a professional accounting qualification is preferred.</li><li>Willingness to learn automation and new technologies.</li><li>High level of integrity and professionalism.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Job Purpose </b><p>Designs, builds, and operates production-grade Java microservices on Spring Boot. Owns the full delivery lifecycle: API design, data modelling, messaging, observability, CI/CD, and on-call support. Collaborates closely with Product, QA, and SRE teams to deliver reliable, scalable services. Provides architectural guidance, makes key technical decisions, and mentors other developers. The role involves ensuring best practices, optimizing performance, and aligning technical solutions with business goals while building secure, high-performing distributed systems.</p> <p> </p> Roles and Responsibilities <p> Design and implement high-performance, scalable microservices using Java 17+ and Spring Boot</p> <p> Own end-to-end API design including versioning, idempotency, error contracts, and OpenAPI specifications</p> <p> Architect microservices following bounded contexts, saga patterns, and proper service decomposition</p> <p> Enforce security best practices including OAuth2, JWT, secure coding, and vulnerability remediation</p> <p> Integrate and manage event-driven systems using Apache Kafka</p> <p> Optimize application performance through JVM tuning, caching strategies, profiling, and latency reduction</p> <p> Optimize database/SQL performance through indexing strategies, query tuning, and EXPLAIN plan analysis</p> <p> Manage and optimize scalable distributed systems in the cloud (AWS)</p> <p> Design and implement serverless solutions (AWS Lambda, API Gateway, Step Functions)</p> <p> Utilize scripting languages (Python, Node.js) for tooling, automation, and auxiliary services</p> <p> Participate in on-call rotations and production incident resolution</p> <p> Conduct code reviews and mentor less-experienced engineers</p> <p> Communicate regularly with the engineering manager, QA teams, and other developers regarding progress on the technology roadmap</p> <p> Leverage AI-assisted development tools to accelerate coding, debugging, testing, and documentation workflows</p> <p> Drive automation using AI across the software lifecycle design, development, testing, support, log analysis, and ticket summarization</p> <p> Produce quality code, raising the bar for team performance and speed</p> <p> Write code and tests, build prototypes, resolve issues, and profile and analyze bottlenecks</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Required Skills and Qualifications </p><p> Advanced proficiency in Java 17+ with modern features (records, sealed types, streams, var)</p> <p> Expert-level Spring Boot knowledge (auto-configuration, profiles, configuration properties)</p> <p> Advanced REST API design skills (versioning, idempotency, error contracts, HATEOAS)</p> <p> Strong microservices architecture experience (bounded contexts, sagas, decomposition)</p> <p> Advanced security expertise (OAuth2, JWT, OWASP, secure coding, vulnerability management)</p> <p> Solid understanding of concurrency and threading (Executors, CompletableFuture, locking)</p> <p> Experience with event-driven architectures using Apache Kafka</p> <p> Performance optimization skills (JVM tuning, caching, profiling, latency reduction)</p> <p> Experience with AI security and governance (data privacy, prompt injection awareness, safe AI usage)</p> <p> Growth mindset that challenges the status quo and focuses on continuous improvement</p> <p> </p> Technical Competencies/Skills <p> <strong>Core:</strong> Java 17+, Spring Boot, Spring Data JPA, Spring Security</p> <p> <strong>API:</strong> RESTful APIs, OpenAPI/Swagger, API versioning and integration patterns</p> <p> <strong>Messaging:</strong> Apache Kafka (producers, consumers, schema registry)</p> <p> <strong>Data:</strong> PostgreSQL, SQL (indexing, EXPLAIN plans, migrations)</p> <p> <strong>Caching:</strong> Redis (cache-aside, TTL, invalidation) nice to have</p> <p> <strong>Resilience:</strong> Resilience4j, circuit breakers, retries, fallbacks, bulkheads</p> <p> <strong>DevOps:</strong> Docker (multi-stage builds)</p> <p> <strong>CI/CD:</strong> GitLab CI (pipeline-as-code, security scans)</p> <p> <strong>Cloud:</strong> AWS or other cloud platforms (compute, IAM, networking, secrets management)</p> <p> <strong>Testing:</strong> JUnit 5, Mockito (unit tests, slice tests, parameterized tests)</p> <p> <strong>Observability:</strong> Prometheus, Grafana, OpenTelemetry, structured logging</p> <p> <strong>AI Tools:</strong> GitHub Copilot, Amazon Q, prompt engineering, LLM API integration, AI-augmented testing</p> <p> Strong analytical and problem-solving aptitude</p> <p> </p> Education <p> BS in Engineering or Computer Science</p> Experience <p> At least 5+ years of professional experience building backend services in Java</p> <p> Proven track record designing and operating production microservices at scale</p> <p> Experience with distributed systems, eventual consistency, and fault tolerance</p> <p> Experience with Agile/Scrum practices (sprint planning, estimation, retrospectives)</p> Licenses and Certifications <p> AWS or cloud platform certification (preferred, not mandatory)</p> <ul> <li>Social insurance</li> <li>Health insurance for employee and family</li> <li>The company will contribute up to EUR 25 per month towards staff perks</li> <li>Benefit from our <strong>performance-based bonus scheme</strong>, in line with company policy.</li> <li>EUR equivalent salaries paid in EGP</li> </ul><p></p></section>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <p>#VOIS #BeUnrivalled #CreateTheFuture</p> <h4>About this role</h4> <p>We are seeking an Infrastructure Operations Engineer to provide second-level (L2) support for Office IT infrastructure services. This role involves end-to-end ownership of critical backend systems, ensuring high availability, performance, and service continuity in line with agreed SLAs. The role requires independent problem-solving, strong technical judgement, and proactive engagement with stakeholders in a complex enterprise environment.</p> <h4>What you’ll do</h4> <ul> <li>Provide L2 operational support for Office IT infrastructure services, including Global Active Directory, ADFS, AD Connect, Office 365, and licence management.</li> <li>Manage backend server platforms, ensuring system availability outside of planned outages.</li> <li>Perform daily health checks, troubleshoot incidents, and resolve assigned trouble tickets within SLA.</li> <li>Own supported services end-to-end, including performance, capacity, and configuration management.</li> <li>Participate in crisis management, coordinating escalations with vendors and internal stakeholders when required.</li> <li>Engage with customers at both management and professional levels, tracking requirements, feedback, and service issues.</li> <li>Communicate status updates effectively with technical leads, authentication teams, and cross-functional stakeholders.</li> <li>Contribute to service improvement initiatives, operational assessments, and change management processes (including CAB).</li> <li>Deliver operational reports, scorecards, and backlog updates within agreed timelines.</li> </ul> <h4>Who you are</h4> <ul> <li>Hold a BSc in Engineering or Computer Science.</li> <li>Bring 2–4 years of experience in IT operations or infrastructure support.</li> <li>Demonstrate strong hands-on experience with Microsoft Office 365 (MCSA certification mandatory; MCSE desirable).</li> <li>Possess solid expertise in Windows Server 2016/2019 and Microsoft SQL environments.</li> <li>Are confident in troubleshooting complex issues and using PowerShell scripting.</li> <li>Have ITIL Foundation certification (OSA and RCV certifications are advantageous).</li> <li>Communicate clearly and effectively in spoken and written English.</li> <li>Work collaboratively, show a strong sense of ownership, and operate with integrity.</li> <li>Are comfortable supporting systems in a large-scale, production environment and working with diverse, international teams.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Exposure to complex enterprise-scale IT infrastructure within a global organisation.</li> <li>Opportunities to contribute to service improvement and transformation initiatives.</li> <li>A collaborative, multicultural working environment that values continuous learning and accountability.</li> <li>The chance to build deep technical expertise across Microsoft infrastructure technologies.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced infrastructure operations and service ownership in a global environment.</li> <li>Incident, problem, and change management aligned to ITIL best practices.</li> <li>Stakeholder engagement and customer management at multiple organisational levels.</li> <li>Operational reporting, SLA management, and service performance optimisation.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p></p><p></p>

<p>Are you an IT enthusiast with a knack for keeping systems running smoothly and users happy? We're on the hunt for a dynamic <strong>IT Support Executive</strong> to join our vibrant team in <strong>Giza, Egypt</strong>! This is an incredible on-site opportunity to be the backbone of our technological operations, ensuring seamless functionality and providing top-notch technical assistance.</p><p><strong>Overview:</strong> As our IT Support Executive, you will be the first point of contact for all technical inquiries, playing a crucial role in maintaining our IT infrastructure. You'll tackle a variety of challenges daily, from troubleshooting network issues to providing hands-on hardware support. Your expertise will directly contribute to the productivity and efficiency of our entire team.</p><p><strong>Responsibilities:</strong></p><ul><li>Provide expert <strong>Information Technology (IT)</strong> support, resolving technical issues promptly and efficiently.</li><li>Manage and maintain our IT systems, ensuring optimal performance and reliability.</li><li>Offer comprehensive <strong>Hardware Support</strong>, including installation, configuration, and maintenance of desktops, laptops, printers, and other peripherals.</li><li>Perform routine <strong>Hardware Maintenance</strong> to prevent issues and extend the lifespan of our equipment.</li><li>Administer and support <strong>Microsoft Office suite</strong> applications, assisting users with various software-related queries.</li><li>Configure and troubleshoot <strong>Networking</strong> infrastructure, including LAN/WAN connectivity, Wi-Fi, and VPN.</li><li>Diagnose and resolve operating system and software problems, ensuring minimal downtime.</li><li>Document all support activities and solutions for future reference and knowledge sharing.</li><li>Collaborate with team members to enhance IT processes and implement best practices.</li></ul><p><strong>Skills &amp; Technologies:</strong> This role demands a solid foundation in IT fundamentals and a proactive approach to problem-solving. You'll leverage your skills in networking, hardware, and various software applications daily. A keen eye for detail and a commitment to excellent customer service are paramount.</p><p><strong>Growth Opportunities:</strong> This position offers a fantastic platform for an experienced professional to deepen their expertise in IT support and infrastructure management. You'll have opportunities to work with diverse technologies, learn new methodologies, and take on increasing responsibilities as you grow with our company.</p><p><strong>Team &amp; Culture:</strong> We foster a collaborative and supportive work environment where innovation is encouraged and professional development is a priority. Join a team that values proactive solutions, continuous learning, and a shared commitment to excellence. We believe in empowering our employees to make a real impact.</p><p><strong>Impact:</strong> Your contributions will be vital in ensuring our operations run without a hitch. By providing exceptional IT support, you will directly empower our employees to perform at their best, driving overall company success and maintaining a robust technological environment.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description Smeetz is an AI-powered unified commerce platform for the European leisure and entertainment industry.<br> Theme parks, family entertainment centres, museums, zoos, and theatres run their ticketing, seating, F&amp;B, and payments on us.<br> This role owns our two AI surfaces: the Smeetz MCP server and the AI chatbot.<br> You own them end to end.<br> You talk to the venues using them, you decide what to build next, you write the production code, and you watch what happens once it is live.<br> There is no product manager between you and that decision.<br> Reports to the VP of Engineering.<br> No direct reports.<br> The authority in this role is over a surface area, not over people.<br> Key responsibilities A product engineer owns a piece of the product end to end: choosing what to build, building it, and improving it once real customers are using it.<br> Here that piece is our AI surfaces.<br> Own the Smeetz MCP server and the AI chatbot.<br> Both are yours end to end: the tool surface, the agent behaviour, and the guardrails on what they are allowed to do.<br> Decide what to build next.<br> Run discovery on your own area.<br> Talk to venue operators, read the traces, pick the work, write the spec yourself, ship it, then measure it.<br> Own reliability and performance.<br> Latency, error rates, and the call patterns clients actually generate.<br> You get full observability data to work from and the mandate to act on it.<br> Build the eval layer.<br> Make prompt and model changes measurable before they ship, not after a customer notices.<br> Write things down.<br> The surfaces you own should be understandable by the next engineer without you in the room.<br> Documentation sits in your objectives, not in the gap at the end of a sprint.<br> Raise the bar on AI-native delivery.<br> Extend our shared Claude Code skill library so the rest of engineering ships the way you do.<br> A published dual career ladder.<br> Grow to Staff AI Product Engineer without becoming a manager, on pay bands comparable to the management track.<br> Full ownership of two AI surfaces that are core product, not a side project.<br> Direct contact with the venue operators who use what you build.<br> Modern AI-native tooling: Claude Code with a shared internal skill library.<br> Fully remote position.<br> Competitive salary based on experience.<br> Band to confirm.<br> Professional requirements Minimum 5 years shipping production code, including at least one system you owned end to end with the on-call that comes with it.<br> Minimum 2 years building LLM features that reached real users: tool calling, structured outputs, evals, cost and latency control, and the failure modes that only appear in production.<br> Prototypes do not count.<br> Demonstrated expertise in an AI-native SDLC.<br> You work in Claude Code or an equivalent agentic environment every day, and you build your own skills, hooks, and automations rather than using AI as autocomplete.<br> Be ready to show what you automated and what it replaced.<br> Experience designing an API or tool surface for agents rather than for humans: naming, granularity, and error messages a model can recover from without a human stepping in.<br> You run discovery yourself.<br> Bring customer conversations you led, specs you wrote, and success metrics you set and were measured against.<br> Fluent in English.<br> Additional preferred skills Langfuse, or another LLM observability tool such as LangSmith, Braintrust, or Phoenix.<br> Ours is Langfuse and it is already wired into the MCP server.<br> The MCP specification itself, beyond having used it as a client.<br> The Anthropic Claude API and tool use.<br> Most of what we build sits on Claude.<br> Retrieval and evals over a support knowledge base.<br> Intercom Fin experience is directly relevant.<br> Guardrails for agents with write access: permissions, confirmation steps, prompt injection, PII.<br> French or German.<br> Personal attributes Owner: Defaults to ownership.<br> The surface works because you are in the seat.<br> AI-native: Lives inside Claude and agents.<br> Treats AI as leverage, not as a side project.<br> Product-minded: Starts from the operator's problem, not from the ticket.<br> Decisive: Kills their own ideas and can say what they gave up and why.<br> Writer: Leaves the codebase better documented than they found it.<br> At ease in ambiguity: There is no groomed backlog for this area.<br> That is the appeal, not the problem.<br> Measured: Defines success before building and accepts the number.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >About this Role</span></p><p>We are seeking an experienced Infrastructure System Engineer to manage and optimise Active Directory and Entra ID services within a large-scale enterprise environment. This role focuses on ensuring service reliability, resolving complex technical issues through root cause analysis, supporting project delivery, and driving continuous service improvements while collaborating with cross-functional teams and stakeholders.</p><p>What you ll do</p><ul><li>Manage and oversee Office IT infrastructure services, particularly Active Directory and Entra ID environments.</li><li>Coordinate, assess, and implement change requests to ensure service stability and continuous improvement.</li><li>Investigate incidents, perform root cause analysis (RCA), and provide long-term solutions.</li><li>Act as a technical escalation point for service desks and specialist teams.</li><li>Monitor service performance, availability, and quality against agreed standards.</li><li>Contribute to project planning and execution, providing operational and technical assessments.</li><li>Develop scripts and automation solutions to enhance efficiency and reduce manual work.</li><li>Maintain and update technical documentation, operational guides, and user instructions.</li><li>Support capacity planning and reporting to ensure future scalability.</li><li>Drive Continuous Service Improvement (CSI) initiatives and support service review meetings.</li></ul><p>Who you are</p><ul><li>Degree in Engineering, Computer Science, or a related field.</li><li>Proven experience working with Entra ID, including SSO integrations, conditional access, MFA, and modern authentication protocols.</li><li>Strong knowledge of Azure administration and Active Directory environments.</li><li>Experience in Windows Server environments and system integration.</li><li>Hands-on experience with PowerShell scripting and data reporting tools such as Power BI.</li><li>Familiarity with user lifecycle management and provisioning processes.</li><li>Understanding of ITIL practices and Agile methodologies.</li><li>Strong analytical and problem-solving capabilities with a structured approach to troubleshooting.</li><li>Effective communication and collaboration skills with the ability to engage stakeholders.</li><li>Ability to work in complex, high-availability environments with a focus on service quality.</li></ul><p>Not a perfect fit?</p><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><p>What's in it for you</p><ul><li>Opportunity to work within a global technology environment supporting critical infrastructure services.</li><li>Exposure to large-scale enterprise systems and modern identity technologies.</li><li>A collaborative and supportive team culture focused on continuous improvement.</li><li>Involvement in strategic projects and transformation initiatives.</li><li>Professional growth through hands-on experience with cutting-edge tools and platforms.</li></ul><p>What skills you will learn</p><ul><li>Advanced identity and access management using Entra ID and modern authentication technologies.</li><li>Automation and scripting techniques to optimise infrastructure operations.</li><li>Service management practices aligned with ITIL frameworks.</li><li>Stakeholder engagement and cross-functional collaboration in a global environment.</li><li>Performance monitoring, reporting, and continuous service improvement methodologies.</li></ul><p>VOIS Equal Opportunity Employer Commitment</p><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Degree in Engineering, Computer Science, or a related field.</p><p>Proven experience working with Entra ID, including SSO integrations, conditional access, MFA, and modern authentication protocols.</p><p>Strong knowledge of Azure administration and Active Directory environments.</p><p>Experience in Windows Server environments and system integration.</p><p>Hands-on experience with PowerShell scripting and data reporting tools such as Power BI.</p><p>Familiarity with user lifecycle management and provisioning processes.</p><p>Understanding of ITIL practices and Agile methodologies.</p><p>Strong analytical and problem-solving capabilities with a structured approach to troubleshooting.</p><p>Effective communication and collaboration skills with the ability to engage stakeholders.</p><p>Ability to work in complex, high-availability environments with a focus on service quality.</p><p></p></section>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a Network Operations Specialist to provide customer-facing technical support for premium business customers with complex networking solutions and demanding service level requirements. This role operates within a 24/7 shift-based environment and focuses on network fault management, incident ownership, troubleshooting, root cause analysis, and stakeholder communication. The successful candidate will work closely with customers, vendors, and internal technical teams to ensure seamless service operations and high service quality.</p> <h4>What you’ll do</h4> <ul> <li>Provide technical service desk support for premium business customers with complex network environments.</li> <li>Initiate diagnostics and perform proactive analysis of network faults and alarms.</li> <li>Conduct root cause analysis for network incidents and service disruptions.</li> <li>Support day-to-day operations through effective change and fault management aligned with ITIL practices.</li> <li>Take ownership of incidents throughout the full lifecycle while ensuring adherence to agreed SLAs.</li> <li>Escalate and transfer incidents to relevant technical teams where required for resolution.</li> <li>Coordinate with vendors and third-party partners to prioritise and resolve customer-impacting issues.</li> <li>Assess business impact and ensure timely escalation of critical service issues.</li> <li>Keep customers regularly informed regarding progress and service restoration activities.</li> <li>Participate in customer bridge calls and support technical troubleshooting activities.</li> <li>Manage multiple priorities effectively while maintaining accurate queue management and process compliance.</li> </ul> <h4>Who you are</h4> <ul> <li>CCNA certification is essential.</li> <li>At least 1 year of Network Operations Centre (NOC) experience in a technical support environment.</li> <li>Knowledge of routing protocols including OSPF, BGP, EIGRP, and ISIS.</li> <li>Understanding of LAN switching technologies including VLANs, trunking, STP, and PVST across Catalyst and IOS-based platforms. Familiarity with WAN technologies such as ATM, Frame Relay, HDLC, PPP, and ISDN.</li> <li>Exposure to MPLS fundamentals, including LDP, TDP, and traffic engineering, is advantageous.</li> <li>Educational background in engineering, computer networks, telecommunications, or a related discipline.</li> <li>Strong customer engagement and communication skills with the ability to support customers globally.</li> <li>Fluent written and spoken English.</li> <li>Ability to multitask, collaborate effectively, adapt to changing situations, and apply a structured approach to troubleshooting.</li> <li>CCNP certification would be considered an advantage.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work within a global telecommunications environment supporting enterprise customers.</li> <li>Exposure to complex network infrastructures, operational processes, and customer-facing technical engagements.</li> <li>Experience working with international customers, vendors, and cross-functional technical teams.</li> <li>Development within a technology-driven environment focused on operational excellence and continuous learning.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced network fault diagnosis and troubleshooting techniques.</li> <li>Incident management and service operations aligned to ITIL principles.</li> <li>End-to-end SLA management and customer communication practices.</li> <li>Root cause analysis and service restoration methodologies.</li> <li>Collaboration with vendors, third parties, and technical support teams within a global operational environment.</li> </ul> <h4>VOIS Equal Opportunity Employer Commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br> VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.<br> As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br> We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br> #VOIS #BeUnrivalled #CreateTheFuture<br> <br><br><br><b>About this Role</b> <br>We are seeking a Network Operations Specialist to provide customer-facing technical support for premium business customers with complex networking solutions and demanding service level requirements. This role operates within a 24/7 shift-based environment and focuses on network fault management, incident ownership, troubleshooting, root cause analysis, and stakeholder communication. The successful candidate will work closely with customers, vendors, and internal technical teams to ensure seamless service operations and high service quality.<br><br><br><b>What you’ll do</b> <br>Provide technical service desk support for premium business customers with complex network environments.<br> Initiate diagnostics and perform proactive analysis of network faults and alarms.<br> Conduct root cause analysis for network incidents and service disruptions.<br> Support day-to-day operations through effective change and fault management aligned with ITIL practices.<br> Take ownership of incidents throughout the full lifecycle while ensuring adherence to agreed SLAs.<br> Escalate and transfer incidents to relevant technical teams where required for resolution.<br> Coordinate with vendors and third-party partners to prioritise and resolve customer-impacting issues.<br> Assess business impact and ensure timely escalation of critical service issues.<br> Keep customers regularly informed regarding progress and service restoration activities.<br> Participate in customer bridge calls and support technical troubleshooting activities.<br> Manage multiple priorities effectively while maintaining accurate queue management and process compliance.<br><br><br><b>Who you are</b> <br>CCNA certification is essential.<br> At least 1 year of Network Operations Centre (NOC) experience in a technical support environment.<br> Knowledge of routing protocols including OSPF, BGP, EIGRP, and ISIS.<br> Understanding of LAN switching technologies including VLANs, Trunking, STP, and PVST across Catalyst and IOS-based platforms. Familiarity with WAN technologies such as ATM, Frame Relay, HDLC, PPP, and ISDN.<br> Exposure to MPLS fundamentals, including LDP, TDP, and Traffic Engineering, is advantageous.<br> Educational background in Engineering, Computer Networks, Telecommunications, or a related discipline. Strong customer engagement and communication skills with the ability to support customers globally.<br> Fluent written and spoken English.<br> Ability to multitask, collaborate effectively, adapt to changing situations, and apply a structured approach to troubleshooting.<br> CCNP certification would be considered an advantage.<br><br><br><b>Not a perfect fit?</b> <br></span><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br>Opportunity to work within a global telecommunications environment supporting enterprise customers.<br> Exposure to complex network infrastructures, operational processes, and customer-facing technical engagements.<br> Experience working with international customers, vendors, and cross-functional technical teams.<br> Development within a technology-driven environment focused on operational excellence and continuous learning<br><br><br><b>What skills you will learn</b> <br>Advanced network fault diagnosis and troubleshooting techniques.<br> Incident management and service operations aligned to ITIL principles.<br> End-to-end SLA management and customer communication practices.<br> Root cause analysis and service restoration methodologies.<br> Collaboration with vendors, third parties, and technical support teams within a global operational environment<br><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status,, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br>LinkedIn: VOIS LinkedIn<br> Facebook:&nbsp;VOIS Facebook<br> Instagram:&nbsp;VOIS Instagram<br> Chat with our employees:&nbsp;Employee Connect<br><br><br><br> </div>

<p>Ensure that IT metrics are aligned with organizational goals, ITIL processes, and service management standards. Oversee the collection and management of data related to IT operations, including service delivery, processes management, system performance, and user satisfaction. Provide insights into service performance, operational efficiency, resource utilization, and business impact, highlighting areas for improvement. Lead the design of executive-level reports that provide clear, concise, and actionable metrics that guide IT strategy and business decisions Report on SLA performance, highlighting any trends or issues and providing recommendations for improvement. Lead and oversee the configuration, integration, and management of ITSM tools to ensure that they support the organization's needs and workflows. Lead initiatives to enhance the knowledge base, including improving content quality, usability, and knowledge-sharing culture. Regularly audit and update team documentation content to ensure its relevance and accuracy. Develop, negotiate, and maintain service level agreements (SLAs) and operational level agreements (OLAs) with IT. Experience working with vendors and service providers, including contract negotiations, performance management, and relationship building.</p><p><strong>Desired Candidate Profile</strong></p><p>Bacheloru2019s degree in information technology, Computer Science, Business Administration, or a related field (preferred). 6 u20148 years of experience. ITIL certification (Foundation, Intermediate, or Practitioner) is often required; other certifications like PMP or COBIT may be beneficial. A solid understanding of IT infrastructure, service management tools (e.g., ServiceNow, BMC Remedy), and relevant IT technologies. Leadership Skills: Strong leadership abilities with experience managing a team, motivating others, and driving results. In-depth understanding of ITIL frameworks and best practices, with ITIL certification (e.g., ITIL Foundation or Practitioner) often preferred.</p>

About Sonata Software:Sonata Software, with $1 Billion Revenue, is the leading Modernization company. Our unique Modernization approach through Platformation. AI helps create Efficient and Agile digital businesses to drive intelligent ecosystems of the future. Our bouquet of Modernization Engineering Services cuts across Data, Cloud, Dynamics, Automation, Cyber Security, and around newer technologies like Generative AI, Microsoft Fabric, and other modernization platforms.<br>Microsoft 365 and Share Point Online Permanent REMOTEEgypt<br>Ex Microsoft candidates are Much preferred We are looking for an experienced Microsoft 365 and Share Point Online Engineer with 10+ Yrs of experience to manage, support, and enhance the organization's Microsoft 365 ecosystem. The ideal candidate will have hands-on expertise in Share Point Online, Microsoft Teams, One Drive for Business, Exchange Online, Power Platform, and Microsoft 365 Security & Compliance. The role involves administration, governance, migration, collaboration solutions development, security management, and user support across the Microsoft 365 platform.<br>Key Responsibilities Microsoft 365 Administration Share Point Online Administration Collaboration Solutions Power Platform Integration Security & Compliance Migration & Modernization Monitoring & Troubleshooting<br>Required Skills Microsoft 365<br>Microsoft 365 Administration Exchange Online Microsoft Teams One Drive for Business Microsoft Entra ID (Azure AD) Microsoft 365 Admin Center<br>Share Point Online<br>Share Point Online Administration Site Collections Hub Sites Document Management Metadata Management Permission Management Modern Share Point Experience

<p>Review change requests to ensure they are complete, well-documented, and follow the proper procedures. Review priority levels to change requests based on impact and urgency, and ensure appropriate approvals are obtained. Ensure that risk assessments and impact analysis are properly documented and communicated to relevant stakeholders. Make sure the Configuration items and affected service are correctly addressed within change. Monitor changes for any unforeseen risks and escalate issues to the IT Change Manager as required. Assist in identifying and assessing the scope of changes, ensuring they align with IT policies and business needs. Coordinate with cross-functional teams (e.g., development, operations, service desk) to ensure the smooth execution of changes. Assist in organizing Change Advisory Board (CAB) meetings, ensuring all relevant stakeholders are invited and prepared to discuss proposed changes. Support in planning and coordinating scheduled changes, ensuring that the required resources and stakeholders are available. Monitor change progress and provide regular updates to stakeholders about the status of ongoing changes and generating change management reports. Maintain accurate records of all changes, including change requests, approvals, implementation details, and post-implementation reviews. Ensure post-implementation reviews of changes to evaluate success, identify issues, and gather feedback from stakeholders. Help develop and distribute change notifications, ensuring that users are informed of any planned downtime, system updates, or changes to services. Assist in identifying areas for improvement in the change management process. Enhance the change management tools, ensuring they are up to date and aligned with best practices. Assist in audits and compliance checks to ensure that the change management process is followed and that all changes are documented properly. Maintain a focus on maintaining a controlled environment for changes to reduce the potential for unauthorized changes. Follow and implement all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner. Follow the day-to-day operations related to own jobs in the department and preparing requested reports to ensure continuity of work. Ensure being innovative, initiative and recommend new approaches related to own jobs.</p><p><strong>Desired Candidate Profile</strong></p><p>A Bacheloru2019s degree in Information Technology, Computer Science, Business Administration, or a related field (or equivalent work experience). 2-6 years of experience in IT change management, IT support, or IT service management roles. ITIL Foundation certification is preferred, with additional certifications in project management or service management being a plus. Experience with change management software tools (e.g., ServiceNow, BMC Remedy, or Jira Service Management) is desirable. Basic understanding of ITIL (Information Technology Infrastructure Library) or other change management frameworks.</p>

<p>The Assistant Executive Housekeeper supports the Executive Housekeeper in overseeing all housekeeping operations to ensure cleanliness, hygiene, safety, and high service standards throughout the property. The role involves supervising housekeeping staff, inspecting rooms and public areas, handling guest concerns, and maintaining operational efficiency.</p><p><b>Responsibilities</b></p><ul><li>Assist in managing daily housekeeping operations</li><li>Supervise room attendants, public area cleaners, and laundry staff</li><li>Inspect guest rooms, corridors, and public areas to ensure quality standards</li><li>Coordinate room status updates with Front Office</li><li>Handle guest requests and resolve housekeeping-related complaints</li><li>Train, coach, and evaluate housekeeping employees</li><li>Prepare staff schedules and duty rosters</li><li>Monitor inventory of linens, guest supplies, and cleaning materials</li><li>Ensure compliance with health, hygiene, and safety regulations</li><li>Coordinate maintenance issues with Engineering/Maintenance departments</li><li>Assist in budgeting and cost control for housekeeping operations</li><li>Maintain lost-and-found procedures and records</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma or degree in Hospitality Management or related field</li><li>3-5 years Previous housekeeping supervisory experience in hotels or resorts</li><li>Strong leadership and communication skills</li><li>Good organizational and time-management abilities</li><li>Knowledge of housekeeping procedures and cleaning standards</li><li>Familiarity with hotel management systems is an advantage</li><li>Attention to detail</li><li>Team leadership</li><li>Problem-solving abilities</li><li>Guest service orientation</li><li>Inventory and stock control</li><li>Training and staff development</li></ul>

<ul><li>The Address Investments is a leading real estate company in Egypt and the Middle East, recognized for its commitment to quality service and client-focused solutions. The company specializes in offering a wide range of residential and investment properties across hundreds of projects, helping clients find homes and opportunities that fit their needs and budgets. A team of experienced experts and consultants provides comprehensive guidance, supported by strong relationships with developers and diverse offers. The Address Investments promotes a collaborative, family-like work culture, with structured training and development for all team members. This environment supports professional growth and positions the company as a trendsetter in the regional real estate market.</li><li><strong>Role Description</strong> This is a full-time, on-site Receptionist role based in New Cairo. The Receptionist will greet and assist visitors, manage the front desk area, and ensure a welcoming and professional atmosphere for clients and guests. Daily tasks include answering and directing phone calls, handling inquiries, managing appointments, and coordinating meeting room bookings. The role also involves performing basic clerical duties such as sorting mail, maintaining records, and supporting administrative tasks for various departments. The Receptionist will collaborate closely with colleagues to ensure smooth office operations and an excellent client experience.</li></ul><p>&nbsp;</p>

<div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.</p> <p>OR</p> <p> 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Managing Spa Operations and Budgets</strong> </p> <p> Selects vendors for spa retail operations and managing contract agreements.</p> <p> Oversees retail product research, product selection and purchasing, product display.</p> <p> Manages supply inventories and purchasing control, including uniforms.</p> <p> Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.</p> <p> Maintains cleanliness of spa and related areas and equipment.</p> <p> </p> <p> <strong>Managing Spa Sales and Marketing Strategy</strong> </p> <p> Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.</p> <p> Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.</p> <p> Ensures spa services are included in all property-related marketing and advertising.</p> <p> Identifies and recommending new products and product enhancements to remain competitive in the market.</p> <p> </p> <p> <strong>Managing Spa Revenue Management Strategy</strong> </p> <p> Monitors and Manages the payroll function.</p> <p> Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</p> <p> Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.</p> <p> </p> <p> <strong>Ensuring and Delivering Exceptional Customer Service</strong> </p> <p> Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.</p> <p> Empowers employees to provide excellent customer service.</p> <p> Strives to improve service performance.</p> <p> </p> <p> <strong>Conducting Human Resources Activities</strong> </p> <p> Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</p> <p> Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.</p> <p> Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</p> <p> Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</p> <p> Administers the performance appraisal process for direct report managers.</p> <p> Develops business goals and creates appropriate development plans.</p> <p> Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</p> <p> Solicits employee feedback, utilizes an open door policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</p> <p> Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.</p> <p> Celebrates successes and publicly recognizes the contributions of team members.</p> <p> </p> </div> <div> </div> <p><br></p>