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<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.<br> As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.<br> We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an experienced RAN optimisation expert to drive radio network performance across 2G, 3G, 4G, and 5G technologies. This role focuses on ensuring excellent customer experience through continuous monitoring, troubleshooting, optimisation, and auditing of radio access networks. The individual will contribute to network strategy evolution, capacity planning, and technical governance while supporting knowledge growth across the wider optimisation community.</p> <h4>What you’ll do</h4> <ul> <li>Monitor, troubleshoot, and optimise radio network performance across a defined area using system KPIs, field measurements, and crowdsourced data</li> <li>Identify and resolve worst-cell and accessibility, retainability, and throughput issues</li> <li>Conduct radio optimisation audits covering parameters, neighbours, licences, and hardware configurations</li> <li>Propose and assess optimisation actions, including physical and software-based solutions</li> <li>Lead utilisation and capacity studies across radio resources, interfaces, and signalling channels</li> <li>Support multi-carrier strategies and multi-RAT interoperability for circuit-switched and packet-switched services</li> <li>Evaluate new software releases and features, including trials and parameter assessments</li> <li>Support customer complaint resolution and prepare networks for special events</li> <li>Contribute to global audits and regional studies to maintain consistent network performance</li> <li>Share knowledge, mentor less-experienced colleagues, and contribute to team technical development</li> <li>Provide technical guidance and influence across optimisation teams and stakeholders</li> </ul> <h4>Who you are</h4> <ul> <li>Degree-qualified in electrical, communications, or electronic engineering</li> <li>Bring extensive experience (typically 8+ years) in radio planning and optimisation</li> <li>Demonstrate strong hands-on expertise across 2G, 3G, 4G, and 5G technologies</li> <li>Experienced in analysing KPIs, traces, field measurements, and crowdsourced data</li> <li>Comfortable working with optimisation tools and reporting platforms (e.g. TEMS, MS Office)</li> <li>Experienced in capacity management, traffic steering, feature trials, and vendor swap activities</li> <li>Confident communicator with strong stakeholder, presentation, and reporting skills</li> <li>Able to provide technical leadership and collaborate across diverse teams</li> <li>Exposure to multi-vendor environments is advantageous</li> <li>Automation or programming capability is a plus</li> <li>German language proficiency (B2 level) is an advantage</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on advanced radio technologies, including large-scale 5G networks</li> <li>Exposure to regional and global optimisation programmes and audits</li> <li>A collaborative environment that values learning, knowledge-sharing, and technical excellence</li> <li>The chance to influence network strategy and customer experience at scale</li> <li>Career development within a global technology organisation</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced optimisation techniques across multi-RAT and multi-carrier networks</li> <li>Deeper exposure to capacity modelling, traffic forecasting, and performance governance</li> <li>Hands-on experience with new software features, releases, and optimisation innovations</li> <li>Enhanced stakeholder management and technical influencing skills</li> <li>Broader understanding of end-to-end network performance and service impact</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br> We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br> With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

We're looking for Infrastructure Storage Engineer & Technical Account Manager<br><br>Role Overview<br><br>We are seeking a customer-facing infrastructure professional to provide end-to-end operational support, technical guidance, and service coordination. The ideal candidate will combine strong hands-on technical expertise with excellent stakeholder management to ensure high availability, proactive risk mitigation, and exceptional customer service.<br><br>Key Responsibilities<br><br> Act as the primary technical contact for customer operational issues, escalations, and service reviews. Manage and support infrastructure including Storage, Compute, SAN, and Backup platforms. Monitor infrastructure health, performance, capacity, and lifecycle, providing proactive recommendations and risk mitigation. Plan and coordinate hardware/software upgrades and change activities. Coordinate field services, work orders, engineer dispatch, spare parts, and partner activities. Deliver regular reports on asset health, incidents, capacity, and service improvements. Build strong customer relationships while ensuring SLA compliance and continuous service optimization. <br><br><br>Requirements<br><br> 5+ years of experience in Infrastructure Support, Storage Engineering, or Technical Account Management. Strong hands-on experience with Dell technologies: Storage: Power Store, Power Max, Unity, Power Scale, ECS, Data Domain Compute: Dell Power Edge Servers, MX Platform SAN: Connectrix, Brocade Good understanding of SAN/NAS/Object Storage, VMware, networking fundamentals, performance monitoring, capacity planning, and infrastructure troubleshooting. Knowledge of ITIL processes (Incident, Problem, and Change Management). Excellent communication, stakeholder management, and customer-facing skills. Dell certifications are a plus.

???? We’re Hiring: Business Transformation Consultants – CCH Tagetik<br>We’re looking for experienced Business Transformation Consultants with strong functional expertise in CCH Tagetik to support finance transformation initiatives. The successful consultants will work closely with finance and business stakeholders to implement, configure, optimize, and continuously improve CCH Tagetik CPM solutions and finance processes.<br>???? Key Responsibilities Support finance transformation initiatives using CCH Tagetik CPMGather, analyze, and translate finance requirements into functional and technical solutions Configure, enhance, and optimize Tagetik solutions Support budgeting, forecasting, controlling, consolidation, and financial reporting Manage financial data collection, validation, and reconciliation Support integrations between Tagetik and external enterprise systems Troubleshoot functional and technical issues Support finance stakeholders and end users Develop and enhance reports, analytics, workflows, and finance processes Support system configuration, testing, releases, and environment management Identify opportunities for process optimization and automation<br>✅ Mandatory Experience Strong hands-on functional experience with CCH Tagetik, particularly across:Cost Controlling Financial Consolidation Budgeting & Forecasting Financial Reporting & Analytics Data Collection & Validation<br>???? Additional Technical Experience – Highly Advantageous Experience in one or more of the following:Tagetik System Administration & Configuration Metadata & Data Model Management Dataset & Data Source Configuration ETL Development & Troubleshooting SQL – particularly Oracle and/or SAP HANASpecial Methods / Custom Tagetik Development Report & Matrix Development Workflow & Security Configuration Release & Environment Management Performance Optimization SAP and enterprise-system integrations REST APIsMule Soft SFTP<br>???? Preferred Industry Background Experience within the following industries would be an advantage:Distribution Consumer Packaged Goods (CPG) Wholesale If you have strong CCH Tagetik expertise and enjoy combining finance transformation, technology, and process improvement, I’d be keen to connect.<br>???? Interested candidates: Please send me a direct message with your CV/resume and a brief overview of your CCH Tagetik experience.<br>Feel free to share or tag someone in your network who may be a good fit.<br>#Hiring #CCHTagetik #Tagetik #Finance Transformation #Business Transformation #CPM #Financial Consolidation #Budgeting #Forecasting #Financial Reporting #Finance Jobs #Consulting Jobs

Company Description Art of Service (AOS) is an integrated branding, production, and execution company that helps businesses create professional spaces, memorable events, high-quality printed materials, and premium customized products. Established in Egypt in 2016 and based in Cairo, AOS provides end-to-end project support from concept and design through material selection, production, installation, and delivery. The company serves a wide range of organizations, including corporate offices, real estate and construction firms, financial institutions, healthcare and educational organizations, retailers, manufacturers, hospitality businesses, NGOs, and growing SMEs across Egypt. Through its “Proudly Made in Egypt” range, AOS offers customized bags, laptop sleeves, leather boxes, executive gift sets, and branded business accessories. Art of Service focuses on delivering integrated solutions, reliable execution, and lasting impact for its clients. Role Description The Customer Service Representative role at Art of Service is a full-time, on-site position based in Cairo. The role involves responding to customer inquiries via phone, email, and in person, providing timely and accurate information about services, products, and order status. The representative will handle customer requests, complaints, and feedback, ensuring issues are resolved efficiently and professionally to maintain high customer satisfaction. Daily tasks include coordinating with internal teams on orders and projects, updating customer records, documenting interactions, and following up to ensure a smooth customer experience. The role also requires supporting sales and operations teams by relaying customer insights, helping improve service quality, and contributing to a positive, service-oriented workplace. Qualifications Demonstrated experience in Customer Service and Customer Support, with the ability to manage inquiries and resolve issues effectively. Strong focus on Customer Satisfaction and Customer Experience, ensuring interactions are professional, respectful, and solution-oriented. Understanding of the responsibilities of Customer Service Representatives, including documentation, follow-up, and coordination with internal teams. Excellent communication skills in English and Arabic, both verbal and written. Strong organizational skills and attention to detail, with the ability to manage multiple customer requests simultaneously. Proficiency in basic office software and CRM or customer support tools. Ability to work on-site in Cairo, collaborate with cross-functional teams, and maintain a customer-centric mindset. Previous experience in branding, events, printing, or related industries is an advantage. Diploma or bachelor’s degree in Business, Communications, or a related field is preferred.

<p>Prepares periodic reports regarding the function activities and achievements Participate in the periodic meetings with direct manager ensure that priorities are clear and the workflow is running smoothly as per agreed plans at the beginning of each year. Study project contract documents (time schedule, project design drawings, BOQ, etc.) Prepare the shop drawing for construction projects Study and prepares requests for information (RFIs) for all missing, unclear, conflicting or other technical matters that may arise during construction Review subcontractors' shop drawings and design drawing as well as outsourced drawings and coordinate their approval process with the project consultant Review BIM model and ensure quality to Owner s standard Coordinate with Surveying team to provide them with all the information about land and any site measurement required Participate in solving/reporting any unexpected technical issues, and other problems that may arise during construction to the direct manager for discussion and provide proper solution timely Prepare as-built drawings at the end of the project and hands over to the project consultant Prepare sub-contractors periodically , Qs ,invoices and compares it according to the project budget Prepare materials cut off list, procurement plan and analyze technical &amp; financial offers Study and review all tender documents received by business unit including instructions to tenders, contract general and special conditions, specifications, drawings and preparing BOQ Participate in value engineering workshops Participate in strategy workshops and actively contribute innovative solutions Support the department development activities Prepare and submit Project Documents such as and not limited to IR,MIR,CPR,Casting table ,steel table.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor Degree of Civil Engineering From 4:7 years Experience Very Good English &amp; Arabic, other language is an asset Knowledge of construction materials and methods, CAD, design analysis and modern structural systems. Professional knowledge in Construction, methods, and applications Computer skills and knowledge of relevant software (MS Office- Autocad-Revit Navis work is preferred -Auto rebar or equivalent-cut optimization Primavera is preferred)</p>

<p>Prepares periodic reports regarding the function activities and achievements Participate in the periodic meetings with direct manager ensure that priorities are clear and the workflow is running smoothly as per agreed plans at the beginning of each year. Study project contract documents (time schedule, project design drawings, BOQ, etc.) Prepare the shop drawing for construction projects Study and prepares requests for information (RFIs) for all missing, unclear, conflicting or other technical matters that may arise during construction Review subcontractors' shop drawings and design drawing as well as outsourced drawings and coordinate their approval process with the project consultant Review BIM model and ensure quality to Owner s standard Coordinate with Surveying team to provide them with all the information about land and any site measurement required Participate in solving/reporting any unexpected technical issues, and other problems that may arise during construction to the direct manager for discussion and provide proper solution timely Prepare as-built drawings at the end of the project and hands over to the project consultant Prepare sub-contractors periodically , Qs ,invoices and compares it according to the project budget Prepare materials cut off list, procurement plan and analyze technical &amp; financial offers Study and review all tender documents received by business unit including instructions to tenders, contract general and special conditions, specifications, drawings and preparing BOQ Participate in value engineering workshops Participate in strategy workshops and actively contribute innovative solutions Support the department development activities Prepare and submit Project Documents such as and not limited to IR,MIR,CPR,Casting table ,steel table.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor Degree of Civil Engineering From 4:7 years Experience Very Good English &amp; Arabic, other language is an asset Knowledge of construction materials and methods, CAD, design analysis and modern structural systems. Professional knowledge in Construction, methods, and applications Computer skills and knowledge of relevant software (MS Office- Autocad-Revit Navis work is preferred -Auto rebar or equivalent-cut optimization Primavera is preferred)</p>

<p>Prepares periodic reports regarding the function activities and achievements Participate in the periodic meetings with direct manager ensure that priorities are clear and the workflow is running smoothly as per agreed plans at the beginning of each year. Study project contract documents (time schedule, project design drawings, BOQ, etc.) Prepare the shop drawing for construction projects Study and prepares requests for information (RFIs) for all missing, unclear, conflicting or other technical matters that may arise during construction Review subcontractors' shop drawings and design drawing as well as outsourced drawings and coordinate their approval process with the project consultant Review BIM model and ensure quality to Owner s standard Coordinate with Surveying team to provide them with all the information about land and any site measurement required Participate in solving/reporting any unexpected technical issues, and other problems that may arise during construction to the direct manager for discussion and provide proper solution timely Prepare as-built drawings at the end of the project and hands over to the project consultant Prepare sub-contractors periodically , Qs ,invoices and compares it according to the project budget Prepare materials cut off list, procurement plan and analyze technical &amp; financial offers Study and review all tender documents received by business unit including instructions to tenders, contract general and special conditions, specifications, drawings and preparing BOQ Participate in value engineering workshops Participate in strategy workshops and actively contribute innovative solutions Support the department development activities Prepare and submit Project Documents such as and not limited to IR,MIR,CPR,Casting table ,steel table.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor Degree of Civil Engineering From 4:7 years Experience Very Good English &amp; Arabic, other language is an asset Knowledge of construction materials and methods, CAD, design analysis and modern structural systems. Professional knowledge in Construction, methods, and applications Computer skills and knowledge of relevant software (MS Office- Autocad-Revit Navis work is preferred -Auto rebar or equivalent-cut optimization Primavera is preferred)</p>

Job Description: We are seeking an organized, professional, and proactive Administrative Assistant to support. This role will be responsible for a variety of administrative tasks that will assist in maintaining an efficient office environment. The ideal candidate will possess strong communication, organizational, and multitasking skills, as well as the ability to handle sensitive information with discretion.<br>Key Responsibilities:Manage and maintain office calendars, appointments, and meetings. Answer and direct phone calls, emails, and other inquiries. Prepare and edit correspondence, reports, and presentations. Assist with scheduling meetings, arranging travel, and organizing events. Handle confidential information with the utmost integrity and professionalism. Perform data entry and maintain office files, both paper and digital. Provide general administrative support to staff and management.<br>Qualifications:Bachelor’s degree Excellent Computer Skills. Proficient in MS Office Suite (Word, Excel, Power Point, Outlook). English level (B2-C1) Presentable Strong organizational and time management skills. Excellent written and verbal communication abilities. Ability to handle multiple tasks and prioritize effectively. A proactive attitude with a strong attention to detail. Experience with basic office equipment (printers, fax machines, etc.). Proven experience as an administrative assistant or in a related role is needed.<br>Living in Interiors: is a Cairo-based interior and exterior design company, established in 1992 and known for bespoke, high-quality projects across design, construction, development, and commercial retail. The company manages all core work in-house, from its headquarters in New Cairo and its ARCO woodworking factory in Abu Rawash, ensuring end-to-end control and craftsmanship. With a team bringing over 30 years of experience, Living In Interiors delivers thorough, detail-oriented service tailored to each client’s needs.

<p>will serve as the operational anchor for international trade and multimodal supply chains. This role is responsible for overseeing end-to-end import/export shipments, ensuring strict adherence to global regulatory frameworks, and proactively navigating customs clearance infrastructures. The ideal candidate blends deep technical logistics expertise with the tactical agility required to mitigate supply chain disruptions, optimize landed costs, and maintain seamless operational continuity.</p><p>&nbsp;</p><p><strong>ESSENTIAL&nbsp;DUTIES AND&nbsp;RESPONSIBILITIES:&nbsp;</strong></p><ul><li>Manage end-to-end import/export documentation using platforms like Nafeza to secure and verify mandatory ACID / UCR numbers.</li><li>Attend port customs zones directly to interface with officials, resolve discrepancies, and accelerate cargo release.</li><li>Oversee physical warehouse and port loading processes to verify container seals, counts, and equipment configurations.</li><li>Ensure strict handling and compliance of chemical cargo in full alignment with IMDG and MSDS protocols.</li><li>Coordinate operations across both standard dry and temperature-controlled reefer containers, maintaining strict monitoring of cargo requirements.</li><li>Track transit milestones aggressively to minimize operational risks, port demurrage, and container detention fees.</li><li>Maintain accurate tracking databases to ensure seamless operational handovers during internal department transitions.</li><li>Aware and engaged in the coordination between the clients and the supplier during the Logistics Loop</li><li>Aware of container fill aspects</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<p>The <strong>UX &amp; Digital Adoption Manager</strong> within the <strong>Experience Management Office (XMO)</strong> is responsible for driving user-centric improvements and ensuring the successful adoption of experience and digital workplace initiatives. This role combines <strong>User Experience (UX) leadership</strong>, <strong>Digital Adoption</strong>, and <strong>Change Management</strong> practices to ensure that experience improvements are not only well designed but also effectively adopted, utilized, and sustained by end users.</p><br>Key Responsibilities<ul><li> Lead UX and Digital Adoption activities across the Experience Management Office (XMO). </li><li> Define and oversee UX research methodologies and adoption frameworks across Service Desk and Digital Workplace services. </li><li> Conduct and coordinate UX research activities, including: <ul><li> User personas </li><li> User journey mapping </li><li> Surveys </li><li> Focus groups </li><li> Usability testing </li></ul></li></ul><ul><li> Translate UX insights and user feedback into actionable experience improvement initiatives. </li><li> Develop and execute digital adoption and organizational change strategies for experience-related initiatives. </li><li> Design and manage communication, training, engagement, and awareness plans. </li><li> Apply Organizational Change Management (OCM) methodologies, including ADKAR principles. </li><li> Lead adoption campaigns through communication waves, training programs, user engagement activities, and gamification initiatives. </li><li> Collaborate closely with Experience Managers, Data Analysts, DEM Tool SMEs, Automation Teams, and other stakeholders. </li><li> Monitor adoption performance, user engagement, and experience outcomes using qualitative and quantitative metrics. </li><li> Present UX findings, adoption progress, and business outcomes to stakeholders and clients. </li><li> Drive continuous improvement initiatives based on user feedback, behavioral insights, and adoption data. </li><li> Support the development of a user-centric culture across digital workplace and service management functions. </li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br>Client Overview<p>Our client operates a multi-tenant feedback and reputation management platform serving businesses across restaurant, automotive, fitness, wellness, and hospitality industries. The platform enables organizations to collect and manage customer feedback through SMS, email, and live dashboards while connecting with dozens of third-party POS, dealer management, reservation, and business systems.</p><br><p>As the platform continues to operate at significant scale across thousands of business locations, they are seeking a <strong>Senior Backend Engineer</strong> to strengthen backend architecture, integrations, data processing, performance, and production reliability.</p><br>Role Overview<p>The <strong>Senior Backend Engineer</strong> will work primarily within a mature, actively developed Laravel codebase and own backend features from initial requirements and database changes through development, deployment, and production monitoring.</p><br><p>A major focus of this role will be building and maintaining reliable integrations with external platforms, including systems that may provide inconsistent, duplicated, delayed, or unreliable data. The Senior Backend Engineer will design resilient ingestion and asynchronous processing workflows while troubleshooting complex production and data issues across multiple systems.</p><br><p>This is a deeply backend-focused position for an experienced PHP/Laravel engineer with strong database fundamentals, third-party API experience, practical AWS knowledge, and excellent production debugging skills. The ideal candidate also actively uses AI-assisted coding tools while maintaining the independent engineering judgment necessary to validate, debug, and take ownership of everything they ship.</p><br>Location<p><strong>Fully Remote | 9:00 AM - 5:00 PM EST</strong></p><br>Key ResponsibilitiesBackend Engineering &amp; Feature Ownership<ul><li><p>Own backend features end to end, including requirements, schema changes, development, deployment, and production monitoring.</p><br></li><li><p>Develop and maintain backend functionality within a mature PHP/Laravel application.</p><br></li><li><p>Design solutions that remain reliable and scalable across a high-volume, multi-tenant SaaS environment.</p><br></li><li><p>Take ownership of technical outcomes rather than focusing solely on framework-level implementation.</p><br></li><li><p>Identify recurring technical issues and proactively recommend improvements to platform architecture, reliability, and performance.</p><br></li></ul>Third-Party Integrations &amp; Data Processing<ul><li><p>Build and maintain integrations with third-party platforms and services.</p><br></li><li><p>Develop webhook receivers, polling jobs, and parsers that ingest and normalize external data.</p><br></li><li><p>Design integrations capable of handling inconsistent, unreliable, duplicated, delayed, and out-of-order vendor data.</p><br></li><li><p>Build resilient ingestion processes that maintain data accuracy as integration volume increases.</p><br></li><li><p>Develop and consume REST APIs and work with external services across multiple industries and use cases.</p><br></li><li><p>Support high-volume transactional messaging and customer feedback workflows.</p><br></li></ul>Asynchronous Processing &amp; Queues<ul><li><p>Design and maintain asynchronous and queue-based workflows using technologies such as AWS SQS.</p><br></li><li><p>Implement appropriate retry, idempotency, duplicate-handling, timeout, and failure-management strategies.</p><br></li><li><p>Manage dead-letter queues and troubleshoot failed background processing.</p><br></li><li><p>Design systems that remain reliable when external services or asynchronous processes behave unexpectedly.</p><br></li><li><p>Support webhook ingestion and background processing at scale.</p><br></li></ul>Database Architecture &amp; Performance<ul><li><p>Design and maintain relational database schemas that support high-volume production workloads.</p><br></li><li><p>Develop appropriate indexing strategies and optimize database queries.</p><br></li><li><p>Use query analysis and EXPLAIN to identify and resolve database performance issues.</p><br></li><li><p>Identify inefficient queries, N+1 problems, and other sources of performance degradation.</p><br></li><li><p>Work with large production datasets across MySQL/AWS Aurora and MongoDB/DocumentDB environments.</p><br></li><li><p>Maintain strong data integrity and performance across multi-tenant applications.</p><br></li></ul>Production Debugging &amp; Reliability<ul><li><p>Investigate complex production and data issues across multiple systems.</p><br></li><li><p>Trace information across MySQL, MongoDB, S3 archives, CloudWatch logs, Sentry, and other production resources.</p><br></li><li><p>Diagnose system failures using logs, traces, error-monitoring platforms, and database analysis.</p><br></li><li><p>Identify root causes rather than only addressing immediate symptoms.</p><br></li><li><p>Monitor deployed features and ensure production systems remain reliable after release.</p><br></li></ul>Testing &amp; Code Quality<ul><li><p>Write automated tests as part of the development process.</p><br></li><li><p>Determine appropriate testing coverage based on system behavior, risk, and business requirements.</p><br></li><li><p>Review other engineers' code and provide meaningful technical feedback.</p><br></li><li><p>Participate in Git and pull-request-based development workflows.</p><br></li><li><p>Maintain high engineering standards across production code, integrations, database changes, and tests.</p><br></li><li><p>Use Docker-based development environments effectively.</p><br></li></ul>AI-Assisted Development<ul><li><p>Use AI coding assistants such as Claude Code, Cursor, GitHub Copilot, or similar tools as part of day-to-day production development.</p><br></li><li><p>Leverage AI tools to improve development efficiency while maintaining independent engineering judgment.</p><br></li><li><p>Review, validate, and improve AI-generated code before shipping it to production.</p><br></li><li><p>Identify incorrect, misleading, or unsafe AI-generated solutions and implement appropriate corrections.</p><br></li><li><p>Critically evaluate AI-generated tests rather than assuming generated coverage or assertions are correct.</p><br></li><li><p>Independently debug and reason through complex systems without depending on AI.</p><br></li><li><p>Determine when AI-assisted development is beneficial and when direct engineering is faster, safer, or more appropriate.</p><br></li><li><p>Maintain a complete understanding of all code shipped to production regardless of whether AI contributed to its creation.</p><br></li></ul>QualificationsExperience<ul><li><p>5+ years of professional backend development experience.</p><br></li><li><p>3+ years of hands-on experience with PHP and a modern PHP framework, with Laravel strongly preferred and Symfony also considered.</p><br></li><li><p>Experience developing and maintaining production backend systems.</p><br></li><li><p>Experience building and consuming REST APIs and integrating third-party services.</p><br></li><li><p>Experience working with queues, background jobs, retries, failures, duplicate delivery, and timeouts.</p><br></li><li><p>Experience building systems around inconsistent or unreliable third-party data.</p><br></li><li><p>Experience working with Git and pull-request-based development workflows.</p><br></li><li><p>Experience using Docker for local development.</p><br></li><li><p>Experience using AI coding assistants on real production software.</p><br></li></ul>Skills<ul><li><p>Deep knowledge of modern PHP 8.x, object-oriented programming, and software design principles.</p><br></li><li><p>Strong Laravel expertise with the ability to work effectively within a mature and actively developed codebase.</p><br></li><li><p>Excellent relational database skills, including schema design, indexing, query optimization, EXPLAIN analysis, and diagnosing performance degradation.</p><br></li><li><p>Strong understanding of asynchronous processing and the engineering considerations required for reliable queue-based systems.</p><br></li><li><p>Able to design resilient third-party integrations that account for retries, idempotency, duplicate delivery, failures, and inconsistent data.</p><br></li><li><p>Strong production debugging abilities with experience tracing complex issues through databases, logs, monitoring systems, and external integrations.</p><br></li><li><p>Strong automated testing judgment with the ability to determine what should be tested and evaluate whether tests accurately validate expected behavior.</p><br></li><li><p>Comfortable working with AWS infrastructure, particularly SQS, Lambda, ECS, S3, CloudWatch, and RDS/Aurora.</p><br></li><li><p>Familiarity with MongoDB or DocumentDB alongside relational database systems is strongly preferred.</p><br></li><li><p>Able to work effectively within multi-tenant SaaS architectures, including tenant isolation and white-label environments.</p><br></li><li><p>Comfortable working with high-volume transactional systems, webhook ingestion, SMS, email, or similar messaging workflows.</p><br></li><li><p>Strong written communication skills for tickets, pull requests, technical documentation, and production investigation write-ups.</p><br></li><li><p>Experienced with AI-assisted development while maintaining the independent technical judgment required to validate and take ownership of production code.</p><br></li></ul>Technical Environment<p>The platform's core backend environment includes PHP 8.4, Laravel 12, MySQL/AWS Aurora, Pest, PHPUnit, Redis, and Laravel Pint.</p><br><p>Infrastructure includes AWS, SQS, AWS Lambda/Bref, ECS Fargate, S3, CloudFront, Docker, Nginx, AWS CodePipeline, and Terraform. Data and observability systems include MongoDB/DocumentDB, CloudWatch, and Sentry.</p><br><p>The platform integrates with numerous external systems across messaging, payments, AI, restaurant technology, reservation systems, automotive technology, and wellness platforms. The wider platform also includes Next.js customer-facing applications and a Node.js realtime layer, although ownership of these systems is not a primary responsibility of this role.</p><br>Preferred Experience<ul><li><p>Experience running serverless PHP applications using Bref or comparable technologies.</p><br></li><li><p>Experience with webhook ingestion at scale, including idempotency, replay, duplicate delivery, and out-of-order events.</p><br></li><li><p>Experience configuring Nginx and working within pipeline-based deployment environments.</p><br></li><li><p>Infrastructure-as-code experience using Terraform.</p><br></li><li><p>Experience with WebSockets or realtime systems.</p><br></li><li><p>Working knowledge of Node.js and TypeScript.</p><br></li><li><p>Experience within hospitality technology, restaurant technology, POS systems, or reservation platforms.</p><br></li><li><p>Experience with Pest.</p><br></li><li><p>Experience using static-analysis tools such as PHPStan or Larastan.</p><br></li></ul>What Success Looks Like<ul><li><p>Backend features are independently owned from requirements through production monitoring.</p><br></li><li><p>Third-party integrations remain reliable despite inconsistent or unpredictable external data.</p><br></li><li><p>High-volume asynchronous workflows process data accurately and recover appropriately from failures.</p><br></li><li><p>Database queries and schemas remain performant as platform data and transaction volume increase.</p><br></li><li><p>Complex production issues are investigated methodically and resolved at their root cause.</p><br></li><li><p>Automated tests provide meaningful protection against regressions and production issues.</p><br></li><li><p>Code reviews contribute to stronger engineering quality across the team.</p><br></li><li><p>AI-assisted development improves engineering velocity without compromising code quality or independent technical judgment.</p><br></li><li><p>The platform remains reliable and scalable as its multi-tenant customer base, integrations, and data volumes continue to grow.</p><br></li></ul><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993. As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients. Our expertise spans across various domains, including Microsoft, AWS, Manage Engine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.<br>With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners. Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability<br>At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations. Job Summary/Objective The Presales Solution Professional – Cloud & Infra & ITM provides specialized technical and solution support within the presales cycle, focusing on Microsoft Infrastructure and Modern Workplace technologies such as Azure, Microsoft 365, Intune, and Share Point. The role contributes to identifying The Technical Sales Professional – Architect is responsible for qualifying and leading cross-functional technical proposals received from Sales and Marketing teams. This role focuses primarily on Modern Work and IT Management (ITM) solutions, ensuring that all proposed architectures are secure, scalable, and aligned with customer business and operational objectives.<br>The role also supports Cloud, Infrastructure, and Virtualization solutions as required, collaborating across business units to deliver integrated, competitive, and delivery-ready proposals. Key Responsibilities:• Opportunity Qualification & Technical Assessment• Review and technically qualify leads from Sales and Marketing.• Conduct discovery sessions to understand business, operational, security, and compliance requirements.• Define solution scope, assumptions, dependencies, risks, and high-level effort estimation.• Solution Architecture & Design (Primary Focus)• Design and architect Modern Work solutions (Microsoft 365, Teams, Entra ID, Intune, Collaboration platforms).• Architect IT Management solutions (Monitoring, Patch Management, Device Management, ITSM integration, Automation).• Ensure integration across Identity, Security, Endpoint, and Productivity ecosystems.• Validate sizing, licensing alignment, and compliance with architectural standards.• Cross-Functional Proposal Management• Lead end-to-end technical proposal development across multiple business units.• Coordinate with Cloud, Infrastructure, Cybersecurity, and Managed Services teams when required.• Ensure BoM accuracy, scope clarity, and solution competitiveness.• Customer Engagement & Sales Enablement• Support client presentations, workshops, demos, and technical discussions.• Contribute to pricing strategy and competitive positioning.• Technical Governance & Quality Assurance• Review and fine-tune solution designs to align with best practices and security frameworks.• Identify and mitigate technical and delivery risks during the presales lifecycle.• Ensure consistency with organizational service catalog and architectural guidelines.<br>Requirements Qualifications- Education: Bachelor's degree in computer science, Information Technology, or related field.- Experience: 5+ years in Solution Architecture, Technical Sales, or Pre Sales Engineering roles.-Strong experience in Modern Work technologies (Microsoft 365, Entra ID, Intune, Teams, Share Point).- Solid understanding of IT Management solutions (Endpoint Management, Monitoring, ITSM, Automation).- Knowledge of Cloud and Infrastructure architectures (Azure, Virtualization platforms).- Understanding security integration within workplace and endpoint environments.- Strong proposal leadership and cross-functional coordination skills.- Ability to translate business requirements into scalable technical architectures.- Excellent communication, presentation, and documentation skills.- Ability to manage multiple concurrent opportunities effectively.- Proven experience in customer-facing technical engagements and structured proposal development.<br>EQUAL EMPLOYMENT OPPORTUNITY COMMISSION:Alnafitha IT is an Equal Opportunity Employer and does not discriminate based on race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law. Alnafitha IT also takes affirmative action to employ, and advance in employment, qualified women, minorities and diversity representations. Alnafitha IT also makes reasonable accommodations for qualified individuals with disabilities, in accordance with the Saudi and Egyptian employment laws.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Introduction <br> <p>A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.</p><br><br> <br> <br> Your role and responsibilities <br> <p>Experience needed: Not lower than (4-7 years) experienced in the mentioned role. Responsible for:</p><br><br> <p>▪ Expertise in SAP Basis, including system installation, upgrades, and performance tuning.</p><br><br> <p>▪ Experience with SAP Monitoring tools and techniques</p><br><br> <p>▪In-depth knowledge of Designing high available and disaster recovery scenarios.</p><br><br> <p>▪In-depth knowledge of SAP applications and system landscapes, including the ability to configure, monitor, and</p><br><br> <p>troubleshoot SAP systems.</p><br><br> <p>▪ In-depth knowledge of Operating System (Linux/Unix/Windows).</p><br><br> <p>▪ Familiarity with SAP HANA, SAP Fiori, and other SAP modules.</p><br><br> <p>▪ Sybase knowledge and experience.</p><br><br> <p>▪ Designs the overall structure of the SAP system, including modules, interfaces, and integration points.</p><br><br> <p>▪ Ensure that the solution aligns with industry's best practices and meets security and performance requirements.</p><br><br> <p>▪ Smooth functioning of SAP applications, databases, and servers by performing tasks such as system installation,</p><br><br> <p>configuration, monitoring, performance tuning, and troubleshooting, handle user management, security</p><br><br> <p>administration, system upgrades, and patches.</p><br><br> <p>▪ E?ective documentation skills to maintain clear and organized records of system configurations, changes, and</p><br><br> <p>processes.</p><br><br> <p>▪ Ability to provide guidance to development teams and oversee the implementation process to ensure successful</p><br><br> <p>delivery of the SAP solution.</p><br><br> <p>▪ Define user roles and permissions, implement user provisioning and deprovisioning processes &amp; Monitor user activity</p><br><br> <p>and identify suspicious behavior.</p><br><br> <p>▪ Work closely with business stakeholders to understand their requirements and translate them into technical specifications.</p><br><br> <br> <br> Required education <br> Bachelor's Degree <br> <br> Preferred education <br> Bachelor's Degree <br> <br> Required technical and professional expertise <br> <p>▪ Bachelor's degree in computer science, Information Technology, or related field.</p><br><br> <p>▪ Proven experience as an SAP Basis consultant E2E implementation with minimum 4 years as SAP Basis consultant.</p><br><br> <p>▪ Proven experience as an SAP Security consultant with a minimum of 2 years in designing SAP security strategies,</p><br><br> <p>delivery or SAP security assessments.</p><br><br> <p>▪ Strong knowledge of SAP system architecture, HANA database administration, and operating systems, SAP system</p><br><br> <p>architecture, SAP security standards.</p><br><br> <p>▪ Experience in the interaction of business processes and SAP systems with regards to SAP Security implementation</p><br><br> <p>best practice.</p><br><br> <p>▪ Familiarity with SAP system installations, upgrades, and patches.</p><br><br> <p>▪ Proficiency in SAP system monitoring and performance tuning.</p><br><br> <p>▪ Knowledge of SAP security concepts and user management.</p><br><br> <p>▪ Experience in SAP SSO solutions.</p><br><br> <p>▪ Excellent problem solving and analytical skills.</p><br><br> <p>▪ Strong communication and interpersonal abilities to collaborate e?ectively with cross functional teams.</p><br><br> <p>▪ Advanced in English (Speaking, Written).</p><br><br> <p>▪ SAP certifications for the mentioned role.</p><br><br> <p>▪ Flexibility to work in di?erent time zones.</p><br><br> <p>▪ Experience in SAP GRC is plus.</p><br><br> <p>▪ Experience in SAP Solution manager (ITSM, Charm) is plus.</p><br><br> <br> <br> Preferred technical and professional experience <br> <p>* <strong>Database Administration Knowledge:</strong> Exposure to database administration principles and practices, with an understanding of how they apply to SAP HANA Basis solutions.</p><br><br> <p>* <strong>System Architecture Understanding:</strong> Experience working with system architecture concepts and their application in SAP HANA Basis environments.</p><br><br> <p>* <strong>IT Service Management:</strong> Exposure to IT service management frameworks and their relevance to delivering SAP HANA Basis solutions that meet business requirements.</p><br><br> <br> <br> <br> <br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Corporate Sales Assistant Manager is responsible for driving revenue growth and maximizing customer value through the acquisition of new corporate customers and the expansion of existing accounts. The role ensures the effective promotion and sale of Vodafone s voice, fixed, and enterprise solutions, while building strong relationships with key stakeholders and decision-makers.The individual acts as a trusted business partner to customers, identifying business needs and translating them into tailored technology solutions. Working closely with internal teams and external stakeholders, the role is responsible for managing the end-to-end sales cycle, increasing account penetration, enhancing customer satisfaction, and contributing to the achievement of the organization's commercial objectives through proactive account management and strategic business development.</p><p>Develop, implement &amp; maintain security policies, standards and procedures in alignment with industry best practices &amp; compliance requirements for the customers. Oversee the security delivery process, ensuring services are delivered on time, within budget, and meet client quality standards. Serve as the primary point of contact for key clients, ensuring communication is clear and that client needs are understood and met. Ensure the delivery of services meets the agreed SLAs (Service Level Agreements), KPIs (Key Performance Indicators), and business objectives. Project Management: Monitor and report on service performance, ensuring that corrective actions are taken when performance deviates from agreed standards. Proactively identify opportunities for continuous improvement in service delivery processes. Ensure that security solutions adhere to regulatory requirements, industry standards, and organizational policies. Identify and mitigate risks throughout the delivery lifecycle. Stakeholder Management: Lead and manage security delivery teams, ensuring alignment with organizational objectives and high performance. Foster a collaborative and high-performance culture within the security delivery team. Conduct regular performance reviews and coaching sessions for team members. Drive innovation by exploring and adopting cutting-edge security tools and methodologies. Risk Management: Oversee the establishment and implementation of contingency plans. Track service performance using key performance indicators (KPIs) and service level agreements (SLAs), providing regular reports to clients and senior management. Continuously assess security delivery processes and implement improvements to increase efficiency, reduce costs, and enhance customer satisfaction. Oversee the resolution of service issues and escalate complex problems as needed, ensuring swift resolution and minimal impact on clients. Manage budgets and resources for security delivery projects, ensuring the efficient use of resources and adherence to financial constraints. Identify potential risks to security delivery and implement mitigation strategies to minimize disruption. Collaborate with other departments (e.g. sales, IT, product development) to introduce innovative solutions and services that add value to clients. Compliance &amp; Auditing: Ensure the security delivery aligns with the relevant regulations, compliance frameworks &amp; industry standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>10 Years Experience with at least 5 years as a security delivery manager. Bachelor s degree in computer science, Information Technology, Engineering, or a related field Strong communication, interpersonal and presentation skills Proven leadership and team management skills, with the ability to motivate and guide teams toward achieving objectives. Excellent command of Arabic and English Extensive experience managing large-scale security programs and projects across diverse environments. Demonstrated expertise in areas such as threat management, incident response, identity and access management (IAM), and cloud security. Experience with managing service delivery in a fast-paced, complex environment &amp; experience in managing large-scale multi-disciplinary service delivery teams Must have technical / professional qualifications: Strong understanding of ICT systems integration methodologies Relevant certifications such as CISSP, CISM, PMP, or ITIL are highly desirable. Familiarity with IT service management frameworks (e.g., ITIL v4) and related tools (e.g., ServiceNow, BMC Remedy). Strong knowledge of security frameworks and standards (e.g., ISO 27001, NIST CSF, PCI-DSS). Ability to understand and manage technical concepts and processes, bridging the gap between technical and non-technical stakeholders. Familiarity with security technologies and tools, including SIEM, firewalls, and endpoint protection solutions. Knowledge of quality assurance processes and tools to ensure that deliverables meet specified requirements and quality standards. Understanding of budgeting principles and experience in managing project budgets, tracking expenses, and making financial decisions within budget constraints. Experience in managing changes to project scope, schedule, and requirements while minimizing disruption to project progress.</p><p></p></section>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Join our dynamic hospitality team in Cairo, Egypt, as a Bellperson! We're looking for an enthusiastic and detail-oriented professional who takes pride in delivering exceptional guest experiences from the moment our visitors arrive. As a Bellperson, you'll be the welcoming face of our property, combining professionalism with genuine warmth to ensure every guest feels valued and supported throughout their stay. Your commitment to excellence and attention to our guests' needs will directly contribute to creating memorable experiences that keep guests coming back.</p> <ul> <li>Welcome all guests with a warm, professional demeanor and provide outstanding service at every interaction</li> <li>Efficiently deliver guest luggage and packages to rooms in a timely and organized manner</li> <li>Personalize guest room orientations in a friendly, engaging, and professional way that showcases property amenities</li> <li>Maintain a visible presence in the lobby and front entrance areas, offering proactive assistance to guests under the direction of Guest Services leadership</li> <li>Keep the lobby, front entrance, and common areas clean and well-maintained, with special attention to glass surfaces, main doors, and seating areas</li> <li>Accurately record and promptly deliver all guest and colleague deliveries to their correct destinations</li> <li>Support doorman duties as directed by the Guest Services Manager</li> <li>Demonstrate comprehensive knowledge of hotel standards, services, and facilities, and communicate this information clearly to guests</li> <li>Coordinate seamless arrival and departure processes for guest tours in an efficient and timely manner</li> <li>Adhere to all health, safety, and security protocols, including emergency procedures and incident reporting</li> <li>Work collaboratively with colleagues across all departments to ensure cohesive guest service delivery</li> </ul> <h4>Qualifications</h4> <ul> <li>Service-focused personality with a genuine passion for delivering exceptional customer experiences</li> <li>Proven customer service experience in a hospitality or similar fast-paced environment</li> <li>Excellent verbal and written communication skills in English</li> <li>Professional appearance and demeanor with strong interpersonal skills</li> <li>Ability to remain calm, organized, and efficient while working under pressure in a dynamic environment</li> <li>Strong teamwork and collaboration skills with the ability to work cohesively with colleagues from diverse backgrounds</li> <li>Physical capability to stand for extended periods, lift and carry items up to 50 pounds, and navigate multiple floors</li> <li>Exceptional attention to detail, particularly regarding guest belongings and security</li> <li>Reliable, punctual, and flexible with scheduling, including availability for shift work</li> <li>Problem-solving mindset with the ability to address guest needs proactively and creatively</li> <li>Basic numeracy skills for accurately recording deliveries and transactions</li> <li>Willingness to learn hotel operations, systems, and procedures through onboarding and training programs</li> <li>Resilience and adaptability in responding to changing guest needs and property requirements</li> </ul> <h4>Additional information</h4> <p>Your team and working environment:</p> <ul> <li>A passionate and inspired team that creates unique experiences for all they meet.</li> <li>We recognize and celebrate our team and individual success.</li> </ul> <p>Hotel overview: Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination that claims Egypt’s corporate success.</p> <p>Our commitment to diversity and inclusion:<br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <p>What is in it for you:</p> <ul> <li>Employee benefit card offering discounted rates at Accor worldwide</li> <li>Learning programs</li> <li>Opportunity to develop your talent and grow within your property and across the world</li> <li>Ability to make a difference through our corporate social responsibility activities</li> </ul></p><p></p>

<p>Sort all the correspondence in the order of priority and process the reservation to the set standard Input, modify or cancel phone reservations into the system direcly and file accordingly Access the GDS / CRS / Internet regularly and input these reservations into the system Ensure that all the reservation requests are processed and confirmation and or cancellation letters, faxes or e-mails are sent out within 24 hour period. File all correspondence in a chronological and alphabetical order on a daily basis. Check all the reservations for the next days arrival and ensure that all the pertinent information regartding the stay and special requests are being fulfilled. Acquaint self with regular callers and acknowldge them by name. Answer complaints regarding reservation and refer any problems to the Assistant Reservations Manager and / or FOM. Answer inquiries and / or promote hotel services and facilities. Answer questions on rates and room type availability. Ascertain callers needs though open ended questions and try to sell higher yield rooms. Use the correct guest history when making a reservation. Remain up to date with all the new promotions for the hotel as well as the ACCOR Group. Refer to the Credit Manager if credit facilities are required. Obtain approval from the Front Desk for same day reservation or on near sell-out dates. Refer requests for extension or change of payment for in-house guests to Front Desk. Perform any other duties that may be assigned from time to time by the management.</p><p><strong>Desired Candidate Profile</strong></p><p>Good interpersonal skills and self-confident. Guest oriented and service minded, with attention to quality. Good sales skills. Dynamic. Good presentation. A thorough and organized approach.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 – 18 month program in cooperation with Cornell University.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience&nbsp;<br>• High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES&nbsp;<br>Managing Discipline Work, Projects, and Policies&nbsp;<br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements, and follows up on audits for all areas of property operations.<br>• Complies with Federal and State laws applying to operations procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances ledgers.<br>Supporting Property Operations<br>• Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Evaluates if discipline teams are meeting service needs and provides feedback to teams.<br>• Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>• Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.<br>• Works with team to put sustainable work processes and systems in place that support the execution of the strategy.<br>• Reviews reports and financial statements to determine operations performance against budget.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing and Monitoring Activities that Affect the Customer and Guest Experience<br>• Provides excellent customer service by being readily available/approachable for all customers and guests.<br>• Takes proactive approaches when dealing with customers and guest concerns.<br>• Extends professionalism and courtesy to customers and guests at all times.<br>• Responds timely to customer service department request.<br>• Ensures all team members meet or exceed all hospitality requirements.<br>Supporting Profitability<br>• Supports annual quality audits.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Supporting Safety Standards and Work Procedures<br>• Implements property emergency plan.<br>• Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.<br>• Implements and sustains property accident prevention programs.<br>• Follows property-specific recovery plans.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time and possesses organizational skills.<br>• Presents ideas, expectations and information in a concise, organized manner.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes calls if necessary.<br>Leadership Development<br>• Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.<br>• Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.<br>Education for Employment (EFE)<br>• The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry.<br>• This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.<br>General Training<br>• Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 – 3 weeks in each discipline. The six disciplines are:<br>• Rooms Operations<br>• Food &amp; Beverage<br>• Sales &amp; Marketing (BMSC)<br>• Human Resources<br>• Safety &amp; Security (Loss Prevention)<br>• Finance<br>The Specialization Course&nbsp;<br>• Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.<br>• The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.<br>• Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe – developing vital skill and be part of shaping your country’s economic future.<br>• Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Overview</strong><br>American Trophy specialises in providing custom awards, trophies, and promotional products for a diverse range of events and recognition purposes. Serving schools, businesses, and other organisations, we are dedicated to honouring achievements and milestones through personalised service and high-quality products. We are currently seeking a dedicated and proficient <strong>IT Support Specialist</strong> to join our team and ensure the smooth operation of our technology infrastructure. The ideal candidate will be the first point of contact for all IT-related queries, providing technical assistance and support to our staff.<br><strong>Job Title:</strong> <strong>IT Support Specialist</strong><br><strong>Location:</strong> <strong>Miami, Florida, United States</strong><br><strong>Employment Type:</strong> <strong>Full-Time</strong><br><strong>Salary:</strong> <strong>$25 - $27 USD per hour</strong><br><strong>Responsibilities</strong><br>* Provide first-line technical support to on-site and remote employees, troubleshooting hardware, software, and network issues.<br>* Install, configure, and maintain computer systems, peripherals, and company software.<br>* Diagnose and resolve technical problems in a timely and effective manner, escalating complex issues to senior staff when necessary.<br>* Manage user accounts, including creation, modification, and deletion in accordance with company policy.<br>* Assist with the setup of new workstations and the onboarding of new employees.<br>* Maintain an accurate inventory of all IT assets, including hardware, software licences, and peripherals.<br>* Support the implementation of new technologies and system upgrades.<br>* Create and maintain documentation for IT processes, procedures, and user guides.<br><strong>Qualifications</strong><br>* Proven experience working in an IT support role or a similar technical position.<br>* Strong knowledge of computer hardware, operating systems (Windows/macOS), and office productivity software.<br>* Familiarity with network principles, including TCP/IP, DNS, and DHCP.<br>* Excellent problem-solving and analytical skills with a keen attention to detail.<br>* Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.<br>* A customer-focused attitude and a commitment to providing high-quality support.<br>* Professional certifications such as CompTIA A+ or Microsoft Certified Professional are highly desirable.<br>* Ability to work independently and manage multiple tasks effectively.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About us Infomineo is a fast-growing business insights provider, bringing market intelligence to global clients across a range of services: Business research, Content Services, Graphic Design, and Data Analytics.<br> Our clients include leading Consultancies, Fortune 500 companies, Governments, and NGOs.<br> Infomineo counts 350+ employees spread across 5 offices covering EMEA and the Americas (Casablanca, Cairo, Dubai, Barcelona and Mexico City).<br> About this role Location: Field-based (Greater Cairo, Giza, Suez, and Alexandria) Duration: 6-8 Weeks Project Focus: Primary Market Research &amp; Industrial Automation Landscape Mapping Infomineo is seeking proactive and technically-minded Engineering Summer Interns to join our strategic go-to-market research project.<br> As an intern, you will be at the forefront of our field operations, conducting site visits and structured surveys with large manufacturing players to map the future of industrial automation in Egypt.<br> What you will do?<br> Key job requirements will be your ability to Field Data Collection: Conduct on-site visits and plant inspections.<br> Structured Interviewing: Execute tailored questionnaires with diverse stakeholders, ranging from maintenance users to plant management and senior decision-makers.<br> Technical Mapping: Assess the current state of installed automation bases and identify gaps where system upgrades or new solutions are required.<br> Data Synthesis: Accurately record raw survey responses and assist in the tabulation of data to identify investment and expansion signals.<br> Stakeholder Engagement: Act as a professional representative of Infomineo while coordinating with account managers and facility leads.<br> Reporting to the Managers (on the status of the fieldwork: closed, on-hold; validating data collected, ensuring data completion) Performance is measured in terms of: Quality: delivering accurate, verified and reliable information Creativity and resourcefulness: ability to hunt information using different tools with a focus on results Effectiveness: ability to work in a productive way (prioritizing tasks, staying focused etc.<br>) being 100% reliable and to deliver on time Who you are?<br> Candidate Requirements: Currently enrolled in a reputable Faculty of Engineering.<br> Relevant Majors: Mechanical, Electrical, Mechatronics, Industrial, or Systems &amp; Control Engineering.<br> Expected graduation in 2026 or 2027 Ability and willingness to travel to industrial zones across Greater Cairo, Giza, Suez, and Alexandria.<br> Strong interpersonal skills with the ability to communicate technical concepts to different organizational levels.<br> Full proficiency in English and Arabic Availability to start 1st of July 2026.<br> Commitment till end of August 2026.<br> Technical Competencies &amp; Interests: Candidates should possess a foundational understanding or a strong interest in the following areas relevant to Siemens’ Digital Industries scope: Industrial Automation: PLC, SCADA, and Distributed Control Systems (DCS).<br> Digital Transformation: Comprehensive Digital Twins and the Industrial Metaverse.<br> Advanced Software: Industrial AI, cloud integration, and data analytics for manufacturing.<br> Cybersecurity: Understanding the importance of OT (Operational Technology) security in industrial environments.<br> Industrial Software: PLM (Product Lifecycle Management) and MOM (Manufacturing Operations Management).<br> Cultural Aspects &amp; Values: Intellectually curious person Energetic and positive attitude with a willingness to learn Self-motivated with a commitment to excellence and high-quality standards Someone who is collaborative with different mindsets and who can thrive in a diverse environment Proactive to ask for feedback in order to improve outcomes High level of integrity Solution oriented with a creative mindset What we offer Hands-on experience with a global leader in industrial automation.<br> Exposure to diverse industrial verticals and large-scale manufacturing environments.<br> Development of professional research, communication, and analytical skills.<br> A chance to contribute to data-driven strategies that will shape Siemens' future growth in Egypt Equal opportunity employer Infomineo is an equal opportunity employer, we prohibit any sort of discrimination (based on color, race, sex, sexual orientation, religion, national origin, or any other attributes) in all aspects of employment (recruiting, hiring, wages and salary, promotions, benefits, trainings and job termination).<br> If you believe you match our requirements and values, we would be happy to hear from you.<br> Visit our website to know more about us, our services and company culture.<br> What it means to work at Infomineo If you have spoken with someone who works at Infomineo, you have probably heard that our people are our most valuable asset.<br> By being a part of Infomineo, you will have the opportunity to work alongside a young, friendly, smart, and international team of executives who value intellectual vitality and creativity.<br> Our diversity, both in terms of professional experience and culture, is the company’s greatest strength.<br> Infomineo will allow to grow your career and expertise across different regions and industries.<br> As a member of the team, you will be encouraged to contribute by applying your ideas while playing an instrumental role in the company’s development and growth.<br> Within this role, you'll support leading international companies and institutions with the data, information, insights or content required to support key business decisions.<br></span> </div>

Company Description The company is a locally based organization in Ismailia that is focused on delivering reliable, high-quality services to its clients. It values accuracy, accountability, and strong financial management to support sustainable growth. Team members work in a collaborative environment where continuous improvement and professional development are encouraged. The organization is seeking experienced professionals who can contribute to building robust financial processes and support informed decision-making. Joining the company offers the opportunity to have a tangible impact on its operations and long-term success.<br>Role Description The Senior Accountant is a full-time, on-site role based in Ismailia, responsible for overseeing day-to-day accounting operations and ensuring the accuracy of financial records. Key tasks include preparing and reviewing journal entries, maintaining general ledgers, reconciling accounts, and managing month-end and year-end closing activities. The role involves preparing financial statements, supporting budgeting and forecasting, monitoring cash flow, and ensuring compliance with applicable accounting standards and tax regulations. The Senior Accountant will also review work prepared by junior team members, support internal and external audits, and collaborate with other departments to provide financial insights. This role requires a high level of integrity, attention to detail, and the ability to meet deadlines in a fast-paced environment.<br>Qualifications<br> Strong proficiency in general accounting, including journal entries, account reconciliations, and financial statement preparation. Solid knowledge of accounting principles, local tax regulations, and compliance requirements. Experience with accounting software and ERP systems, as well as strong Microsoft Excel skills. Proven ability to analyze financial data, support budgeting and forecasting, and provide clear financial reports. Demonstrated ability to supervise or mentor junior accounting team members and review their work. Excellent attention to detail, organizational skills, and ability to manage multiple priorities and deadlines. Strong written and verbal communication skills, with the ability to work effectively with cross-functional teams. Bachelor’s degree in Accounting, Finance, or a related field; professional certifications (e.g., CPA, CMA) are an advantage. Several years of progressive accounting experience, preferably including experience in a senior or lead accounting role.