CSS developer Jobs

Company Description The company is a locally based organization in Ismailia that is focused on delivering reliable, high-quality services to its clients. It values accuracy, accountability, and strong financial management to support sustainable growth. Team members work in a collaborative environment where continuous improvement and professional development are encouraged. The organization is seeking experienced professionals who can contribute to building robust financial processes and support informed decision-making. Joining the company offers the opportunity to have a tangible impact on its operations and long-term success.<br>Role Description The Senior Accountant is a full-time, on-site role based in Ismailia, responsible for overseeing day-to-day accounting operations and ensuring the accuracy of financial records. Key tasks include preparing and reviewing journal entries, maintaining general ledgers, reconciling accounts, and managing month-end and year-end closing activities. The role involves preparing financial statements, supporting budgeting and forecasting, monitoring cash flow, and ensuring compliance with applicable accounting standards and tax regulations. The Senior Accountant will also review work prepared by junior team members, support internal and external audits, and collaborate with other departments to provide financial insights. This role requires a high level of integrity, attention to detail, and the ability to meet deadlines in a fast-paced environment.<br>Qualifications<br> Strong proficiency in general accounting, including journal entries, account reconciliations, and financial statement preparation. Solid knowledge of accounting principles, local tax regulations, and compliance requirements. Experience with accounting software and ERP systems, as well as strong Microsoft Excel skills. Proven ability to analyze financial data, support budgeting and forecasting, and provide clear financial reports. Demonstrated ability to supervise or mentor junior accounting team members and review their work. Excellent attention to detail, organizational skills, and ability to manage multiple priorities and deadlines. Strong written and verbal communication skills, with the ability to work effectively with cross-functional teams. Bachelor’s degree in Accounting, Finance, or a related field; professional certifications (e.g., CPA, CMA) are an advantage. Several years of progressive accounting experience, preferably including experience in a senior or lead accounting role.

Company Description Nile ICT Systems, founded in 2012, is a leading provider of telecommunication and information technology solutions with a strong focus on complex system integration. The company delivers end-to-end solutions across smart cities, contact centers, unified communications, network design, and advanced security, as well as disaster recovery and business continuity. Nile ICT also offers ICT consultancy, outsourcing, and specialized training in telecoms and IT, supporting business support systems, provisioning, radio planning, and core and transport network design. The company is a certified partner of global leaders such as Ericsson, Calix Inc., and Wedge Networks, and holds certifications in CRM, billing, prepaid system integration, Java development, and air-blown fiber design. Applicants join a technically advanced, certification-driven environment with diverse projects across the ICT and telecom domains.<br>Role Description The Senior Sales Engineer is a full-time, on-site role based in Qesm El Maadi. This role combines technical expertise with commercial acumen to design and present integrated ICT and telecom solutions that align with client needs and Nile ICT’s offerings. The Senior Sales Engineer collaborates closely with sales teams to qualify opportunities, lead technical discovery sessions, prepare proposals and solution designs, and deliver product demonstrations and presentations to prospective and existing clients. Day-to-day responsibilities include responding to RFPs and RFQs, preparing technical documentation and cost estimates, supporting solution implementation handovers, and providing pre-sales and escalation-level technical support. The role also involves maintaining strong customer relationships, gathering feedback from clients and partners, and working with internal teams to improve solution offerings and ensure successful project outcomes.<br>Qualifications<br> Strong sales engineering and solution design skills, with experience translating complex ICT and telecom requirements into integrated technical and commercial proposals. Hands-on technical support and troubleshooting abilities, ideally across networking, security, unified communications, and system integration environments. Effective communication and presentation skills, including the ability to explain technical concepts clearly to both technical and non-technical stakeholders. Proven background in sales and customer service, with experience managing client relationships, handling objections, and supporting long-term account growth. Bachelor’s degree in Engineering, Computer Science, Telecommunications, or a related field; advanced certifications in networking, security, or vendor technologies are an advantage. Experience working with telecom and ICT solutions such as LAN/WAN, FTTx, unified communications, IP network security, and disaster recovery is highly beneficial. Demonstrated ability to work cross-functionally with sales, technical, and project teams, and to manage multiple opportunities and deadlines simultaneously. Strong analytical and problem-solving skills, with attention to detail and a focus on quality, customer satisfaction,

Qualifications1–3+ years of experience in catalog or product data management within an e-commerce environment. Experience with e-commerce platforms (e.g., Magento, Shopify, Woo Commerce, Big Commerce, etc.). Work with various internal teams (e.g. supply chain, fulfillment center, technology teams) to help drive tools and process improvements that affect vendor/catalog management workflows. Proficient in using spreadsheet software (Excel/Google Sheets) – especially VLOOKUP, pivot tables, data cleaning, etc. Experience with Product Information Management (PIM) systems and/or ERP tools. Understanding of SEO best practices for product listings. Basic knowledge of HTML/CSS and image editing tools is a plus. Ability to understand what messages are most relevant and how to deliver content in the most engaging manner. Develop content performance support solutions that optimize performance and promote adherence to Guidelines and Standards. Identify opportunities for content efficiency and automation and working cross-functionally to implement them-Serve as a stakeholder on content and messaging across all businesses producing. Can liaise with vendors/suppliers to gather missing data or assets. Bachelor’s degree in any discipline; business or technical background is considered an advantage. Minimum 2 to 4 years of experience in managing people and interacting with customers/stakeholders. Excellent command of spoken and written English. Excellent communication skills with the ability to communicate to all levels. Demonstrated ability to manage, motivate, and influence work behaviors. Demonstrated problem solving and analytical capability. Has experience in managing critical operational processes, with SLA responsibility. E-Commerce experience is a MUST

About Minapharm Minapharm Pharmaceuticals is a leading pharmaceutical company in Egypt and the Middle East and the largest end-to-end manufacturer of biological therapies in MEA with over 20 years of experience in cellular and bioprocess engineering. Headquartered in Cairo, Minapharm commercializes over 100 life-saving and life-enhancing products ranging from small molecules to complex bioengineered proteins and viral vectors, with an impressive immunotherapy pipeline. Together with its wholly-owned Berlin-based subsidiary, Pro Bio Gen AG - a world-leading CDMO, Minapharm has established an integrated business model making it the only gene-to-market company in the region. Consolidating its international platform of intelligent biopharmaceutical technologies with the longstanding process development and manufacturing expertise in the MEA, Minapharm, together with Pro Bio Gen, has incorporated MiGen Tra Gmb H headquartered in Berlin and manufacturing in Cairo, to enhance the accessibility to critical healthcare transforming medicines through product development and commercialization of Biosimilar m ABs, Cell, and Gene Therapies and vaccines, at affordable prices in Egypt, and MEA. Minapharm employs a collective workforce of over than 1400 individuals & continues to expand their workforce with talented pool of Human Capital.<br>Our Core Values:<br>Diversity & Respect Integrity & Accountability Collaboration Leadership & Empowerment Innovation & Continuous Learning<br><br>Job Summary Execute financial audit engagements with independence and technical rigor, prepare evidence-based working papers and draft reports.<br>واجبات الوظيفةContribute to the preparation of the financial audit work programs; propose audit procedures and testing approaches based on risk assessment outcomes. Prepare the information and document request lists required for each financial audit engagement before fieldwork commences. Execute financial audit fieldwork independently across assigned areas (payroll, AP/AR, fixed assets, treasury, tax, financial reporting), applying approved audit procedures with rigor and objectivity. Identify and document control deficiencies, financial irregularities, and compliance gaps; link findings to risk implications and applicable standards (IIA, IFRS/IAS, Egyptian Accounting Standards, Tax Law). Prepare Corrective/Preventive Action Requests (CPAR) when control weaknesses or non-conformities are identified during fieldwork. Supervise and guide junior auditors during financial audit engagements; review their working papers, provide technical feedback, and ensure quality of work before submission to the Deputy Manager. Prepare well-structured draft financial audit reports including findings, root causes, risk ratings, and practical recommendations; submit to Deputy Manager for review Participate in closing meetings with auditee management; present and defend audit findings professionally. Conduct follow-up reviews of agreed corrective actions from prior financial audit engagements; document findings and escalate unresolved items to Deputy Manager. Maintain organized, complete, and retrievable working paper files for all financial audit engagements in accordance with the department's filing standards. Carry out any other tasks assigned by the direct supervisor that fall within the scope of the role.<br><br>Requirements Bachelor's degree in Accounting, Finance, or a related field. CIA is preferred. CPA, CMA, or progress toward these certifications is an advantage. Minimum 2–6 years in internal or external audit with a financial focus; prior experience supervising junior staff is an advantage. Good knowledge of IIA Standards, IFRS/IAS, Egyptian Accounting Standards, Egyptian Tax Law, and internal control frameworks (COSO). Strong analytical skills, professional skepticism, attention to detail, structured report writing, and ability to coach junior auditors. Proficiency in Arabic and English (written and spoken).

About Minapharm Minapharm Pharmaceuticals is a leading pharmaceutical company in Egypt and the Middle East and the largest end-to-end manufacturer of biological therapies in MEA with over 20 years of experience in cellular and bioprocess engineering. Headquartered in Cairo, Minapharm commercializes over 100 life-saving and life-enhancing products ranging from small molecules to complex bioengineered proteins and viral vectors, with an impressive immunotherapy pipeline. Together with its wholly-owned Berlin-based subsidiary, Pro Bio Gen AG - a world-leading CDMO, Minapharm has established an integrated business model making it the only gene-to-market company in the region. Consolidating its international platform of intelligent biopharmaceutical technologies with the longstanding process development and manufacturing expertise in the MEA, Minapharm, together with Pro Bio Gen, has incorporated MiGen Tra Gmb H headquartered in Berlin and manufacturing in Cairo, to enhance the accessibility to critical healthcare transforming medicines through product development and commercialization of Biosimilar m ABs, Cell, and Gene Therapies and vaccines, at affordable prices in Egypt, and MEA. Minapharm employs a collective workforce of over than 1400 individuals & continues to expand their workforce with talented pool of Human Capital.<br>Our Core Values:<br>Diversity & Respect Integrity & Accountability Collaboration Leadership & Empowerment Innovation & Continuous Learning<br><br>Job Summary Execute financial audit engagements with independence and technical rigor, prepare evidence-based working papers and draft reports.<br>واجبات الوظيفةContribute to the preparation of the financial audit work programs; propose audit procedures and testing approaches based on risk assessment outcomes. Prepare the information and document request lists required for each financial audit engagement before fieldwork commences. Execute financial audit fieldwork independently across assigned areas (payroll, AP/AR, fixed assets, treasury, tax, financial reporting), applying approved audit procedures with rigor and objectivity. Identify and document control deficiencies, financial irregularities, and compliance gaps; link findings to risk implications and applicable standards (IIA, IFRS/IAS, Egyptian Accounting Standards, Tax Law). Prepare Corrective/Preventive Action Requests (CPAR) when control weaknesses or non-conformities are identified during fieldwork. Supervise and guide junior auditors during financial audit engagements; review their working papers, provide technical feedback, and ensure quality of work before submission to the Deputy Manager. Prepare well-structured draft financial audit reports including findings, root causes, risk ratings, and practical recommendations; submit to Deputy Manager for review Participate in closing meetings with auditee management; present and defend audit findings professionally. Conduct follow-up reviews of agreed corrective actions from prior financial audit engagements; document findings and escalate unresolved items to Deputy Manager. Maintain organized, complete, and retrievable working paper files for all financial audit engagements in accordance with the department's filing standards. Carry out any other tasks assigned by the direct supervisor that fall within the scope of the role.<br><br>Requirements Bachelor's degree in Accounting, Finance, or a related field. CIA is preferred. CPA, CMA, or progress toward these certifications is an advantage. Minimum 2–6 years in internal or external audit with a financial focus; prior experience supervising junior staff is an advantage. Good knowledge of IIA Standards, IFRS/IAS, Egyptian Accounting Standards, Egyptian Tax Law, and internal control frameworks (COSO). Strong analytical skills, professional skepticism, attention to detail, structured report writing, and ability to coach junior auditors. Proficiency in Arabic and English (written and spoken).

Job Description:Design, implement, and maintain network security solutions, including firewalls, VPNs, IDS/IPS, and other security technologies. Monitor network traffic for unusual activity and implement necessary security measures. Conduct regular security assessments to identify vulnerabilities and address potential risks. Configure and manage firewalls to control and monitor network traffic. Ensure firewall policies align with security best practices and organizational requirements. Deploy and manage intrusion detection and prevention systems to safeguard against potential security breaches. Investigate and respond to security incidents in a timely manner. Conduct regular security audits to assess the effectiveness of existing security measures. Collaborate with internal teams to address any identified vulnerabilities or weaknesses. Develop and enforce network security policies and procedures. Provide training and awareness programs to educate staff on security best practices.<br>Job Requirements:Bachelor's degree in computer science, Information Technology, or a related field. Solid understanding of network protocols, firewall technologies, and intrusion detection/prevention systems. Solid understanding of network protocols, firewall technologies, and intrusion detection/prevention systems. Hands-on experience with network security tools and software (e.g., Wireshark, Nmap, Snort, etc.). Solid understanding Cloud Getaways (Barracuda and Kasper sky Endpoint cloud). Hands-on, technical experience with security solutions and technical knowledge of mainstream operating systems and wide range of security technologies such as Firewalls, IPS, VPN, MFA, WAF, PAM, IAM, Web Proxy and email Gateway, and end-point solutions preferred. Knowledge of encryption technologies and VPN implementations Familiarity with industry compliance standards (e.g., ISO 27001, NIST, PCI DSS). Strong analytical and problem-solving skills with a keen eye for detail. In-depth knowledge of network security technologies and best practices. Certifications such as CISSP, CCNA Security, or equivalent are a plus. Strong analytical and problem-solving skills. Excellent communication and teamwork abilities.<br>Work Location: Helopolis, Cairo Working Hours: 11:00AM to 7:00PMWorking Days: Monday to Friday ( Saturday & Sunday off )

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Join our Team <br><p><strong>About this Opportunity</strong>&nbsp;<br>We are excited to present a dynamic opportunity for a Solution Architect – Inventory to join our Core Commerce &amp; Orchestration unit in MEA.&nbsp;<br>At Ericsson, we are driving the evolution towards autonomous, programmable networks, enabling Communication Service Providers (CSPs) to build a single, trusted source of truth for their network and service data — the foundation for orchestration, assurance, and automation at scale.&nbsp;<br>This role is focused on working in both Pre-Sales and Delivery, designing and delivering end-to-end inventory solutions, leveraging Ericsson Adaptive Inventory (EAI) as the core engine — enabling unified network and service inventory across physical, logical, and virtual domains.&nbsp;<br>The architect will play a key role in shaping solutions that enable:</p><br><br><ul><li>Unified network inventory across multi-vendor, multi-technology environments</li><li>Service and resource lifecycle management aligned with TM Forum standards</li><li>Foundation layer for orchestration, closed-loop automation, and network assurance</li><li>OSS transformation programs driven by a catalog-driven, API-first inventory architecture&nbsp;</li></ul><p><strong>What You Will Do </strong></p><br><br><ul><li>Lead value-based solution positioning and proposal development to secure strategic OSS transformation programs and ensure deliverability</li><li>Act as design authority for major transformation engagements, ensuring inventory solutions align with customer needs and Ericsson's architectural principles</li><li>Own the technical architecture end-to-end: define, scope, and drive design solutions across the Inventory domain, with major focus on EAI. Design end-to-end inventory solutions for:&nbsp;<ul><li>Physical, logical, and virtual network resource inventory</li><li>Service inventory aligned with catalog-driven architectures (service/resource modeling)</li><li>Multi-domain topology and connectivity management (RAN, Core, Transport, Cloud)</li><li>Integration with orchestration (ESOA), assurance, and mediation layers</li></ul></li><li>Lead data migration and data cleansing strategies as part of inventory transformation engagements, ensuring quality, completeness, and consistency of inventory data onboarded from legacy OSS systems</li><li>Contribute to reusable assets (inventory models, integration blueprints, migration patterns) and support standardization and industrialization of delivery approaches to enable faster delivery through reuse and best practices</li><li>Share knowledge, contribute to internal communities, and foster a culture of re-use and continuous learning</li></ul><p><strong>You Will Bring&nbsp;</strong><br>Must-Haves:</p><br><br><ul><li>10+ years in telecom/OSS domain</li><li>HLD/LLD design &amp; customer-facing experience</li><li>Hands-on experience with network inventory platforms (EAI)</li><li>Deep understanding of network and service resource modeling (physical, logical, virtual layers)</li><li>Experience with data migration from legacy OSS/inventory systems, including data cleansing, reconciliation, and onboarding strategies</li><li>Familiarity with TM Forum Open APIs for inventory (TMF639, TMF640, TMF642, TMF648)</li><li>Good understanding of orchestration (SOM/COM concepts), Order Management, and Assurance integration touchpoints</li><li>Knowledge of multi-technology network domains: RAN, Core, Transport, Cloud/NFV&nbsp;</li></ul><p>Can Be Learned on the Job:&nbsp;</p><br><br><ul><li>Ericsson-specific tooling &amp; internal processes&nbsp;</li><li>Deep EAI product-specific configuration and administration&nbsp;</li><li>AIOps and closed-loop automation integration specifics&nbsp;</li></ul><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br>&nbsp;<br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.&nbsp;learn more.</p><br><br><br><p><strong>Primary country and city:</strong> Egypt (EG) || Cairo</p><br><br><p><strong>Req ID:</strong>&nbsp;785179&nbsp;&nbsp;</p><br><br><br><br> </div>

<p>Clean the rooms according to identified standards. Sign when taking and handing back keys. Start off by dusting the general area in the lobby. Organize the floor trolleys and procure missing material. Respond to all guest demands related to the rooms and cleaning as quickly and effectively as possible (e.g. extra bed, pillows, towels etc.). Collect the empty plates/glasses/utensils in the rooms and place them on the shelf in front of the elevator. Clean the rooms under assigned to him/her according to the identified standards. Fill in the room status, textile report and amenities report in the maid report Immediately inform by phone the Housekeeping Office of any maintenance and repairs needed in the floors, corridors, offices or room and also inform the Floor Supervisors. Immediately report any room discrepancies. Immediately hand in all lost and found items to the Housekeeping Office. Use and maintain the floor offices and amenities offices in a clean and orderly manner in line with the desired standards. Perform all duties assigned by seniors. Report any rooms that have not been cleaned due to a specific reason to the Office/Floor Supervisor (e.g. DND, cleaning not requested etc.). Must take part in vocational trainings and sign the attendance form. Be familiar with and implement the hotel s security rules. Make sure that all materials used to make up the rooms are ironed, unsoiled, intact and proper. Otherwise, tie a knot in such items and send them to the laundry. Vacuum the floor corridors and dust the dressers, objects and paintings every morning and in the evening. Regularly vacuum and mop the guest stairs. Start off and end work by vacuuming and mopping the staircases and area in front of the service lifts. Is clean, friendly, and hygienic. Encourage colleagues to be productive by coming up with new ideas. Is a member of the Emergency Response Team. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a primary school or vocational diploma.</p><p>Experience: Can learn the job in a few months and enhance knowledge in one year.</p><p>Foreign Language: Not expected.</p><p>Courses and Training: Not expected.</p><p>Computer Literacy: Not compulsory.</p><p>Skills: Expected to use the devices and equipment in the related job. Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Is reliable, aware of personal hygiene, in good health to perform the job, can express him/herself well and communicate easily, is presentable, eager to learn and work in this area, has a sense of responsibility, is disciplined, respectful and friendly.</p>

Company Description The Egyptian Company for Cosmetics (ECC) is a leading toll manufacturer that has been providing world-class services in personal care, cosmetics, and cosmeceuticals since 1981. ECC specializes in transforming concepts into shelf-ready products, offering end-to-end beauty care development solutions for local and international clients. The company leverages proven formulas and high-quality active ingredients to deliver products that meet exact client specifications. Its state-of-the-art facilities are equipped with cutting-edge technology and staffed by experts in product development, manufacturing, and packaging. ECC’s long-standing experience and commitment to excellence make it a trusted partner for brands seeking reliable cosmetic and personal care manufacturing.<br>Role Description This is a full-time, on-site role based in Cairo, Egypt for a Supplements Regulatory Affairs Specialist. The specialist will oversee regulatory activities related to dietary supplements, ensuring products comply with local and international regulations and standards. Day-to-day responsibilities include preparing, reviewing, and maintaining regulatory documentation and dossiers for product registration and approvals. The role involves monitoring regulatory changes, interpreting requirements, and advising internal teams on compliance throughout the product lifecycle. The specialist will collaborate closely with R&D, quality, production, and marketing teams to support product claims, labeling, and packaging, and to manage regulatory submissions to relevant authorities.<br>Qualifications<br> Strong expertise in Regulatory Affairs and Regulatory Compliance for supplements and related products. Demonstrated ability to manage Regulatory Documentation and Regulatory Requirements for product registration and maintenance. Experience preparing and coordinating Regulatory Submissions to local and regional health authorities. Good understanding of dietary supplement, cosmetic, and personal care regulations in Egypt and, ideally, international markets. Bachelor’s degree in Pharmacy, Chemistry, Biology, or a related scientific discipline; advanced degree is an advantage. Solid knowledge of GMP, quality systems, and labeling requirements for supplements and cosmetic products. Strong analytical, attention-to-detail, and organizational skills, with the ability to manage multiple projects and deadlines. Effective written and verbal communication skills, including the ability to prepare clear regulatory documents and reports. Proficiency with standard office and documentation tools; experience with regulatory databases is beneficial. Ability to work collaboratively in cross-functional teams and maintain a high level of professional integrity.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong>About Atos Group</strong></p><br> <p>Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE listed on Euronext Paris.&nbsp;</p><br> <p><br>The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.&nbsp;</p><br><p><span><strong>Role Description:</strong></span></p><br> <p><span>The German Service Desk Representative is responsible for providing customer support and technical assistance to users in a German-speaking environment. The Service Desk Representative will handle incoming inquiries, troubleshoot technical issues, and provide timely resolution or escalate to the appropriate teams. </span></p><br> <p><span><strong>What You’ll Be Doing </strong></span></p><br> <p><span><strong>Core Responsibilities</strong></span></p><br> <p><span> • Provide German-language support to users via phone, email, or chat, addressing inquiries, troubleshooting technical issues, and resolving problems. </span></p><br> <p><span>• Document and track all customer interactions and resolutions accurately in the ticketing system. </span></p><br> <p><span>• Escalate complex or unresolved issues to the appropriate teams or higher-level support for further investigation and resolution.</span></p><br> <p><span> • Follow established procedures for incident management, problem management, and service request fulfillment.</span></p><br> <p><span> • Maintain a high level of customer satisfaction by ensuring timely and effective response and resolution. </span></p><br> <p><span>• Collaborate with cross-functional teams to identify and implement process improvements and knowledge base updates. </span></p><br> <p><span>• Stay up-to-date with product knowledge, system updates, and industry trends to provide accurate and relevant information to customers. </span></p><br> <p><span>• Provide feedback to improve user documentation and knowledge base articles to enhance self-service options for customers. </span></p><br> <p><span>• Adhere to service level agreements (SLAs) and key performance indicators (KPIs) related to response time, resolution time, and customer satisfaction. </span></p><br> <p><span>• Continuously develop and enhance technical skills and knowledge through training and self-learning. </span></p><br> <p><span><strong>Experience &amp; Qualification. </strong></span></p><br> <p><span>• Fluent in German and English, both written and verbal communication skills. </span></p><br> <p><span>• Previous experience in a customer support or service desk role, preferably in a technical support environment. </span></p><br> <p><span>• Ability to analyze and resolve technical issues independently or through collaboration. </span></p><br> <p><span>• Excellent customer service and interpersonal skills, with the ability to handle customer inquiries professionally and empathetically. </span></p><br> <p><span>• Ability to work under pressure and meet tight deadlines in a dynamic and fast-paced environment. </span></p><br> <p><span>• Strong organizational skills, attention to detail, and the ability to multitask effectively. </span></p><br> <p><span>• Flexibility to work in shifts, including weekends and holidays, as per business needs. </span></p><br> <p><span><strong>Skills, Knowledge &amp; Abilities </strong></span></p><br> <p><span>• Strong problem-solving and troubleshooting skills </span></p><br> <p><span>• Adaptability. • Self-learning. </span></p><br> <p><span>• Critical thinking. </span></p><br> <p><span>• Problem-solving. </span></p><br> <p><span>• Attention to detail. </span></p><br> <p><span>• Communication and teamwork. </span></p><br> <p><span><strong>Performance Standards</strong></span></p><br> <p><span> • Response Time. </span></p><br> <p><span>• First Contact Resolution. </span></p><br> <p><span>• Customer Satisfaction. </span></p><br> <p><span>• Ticket Documentation and Management. </span></p><br> <p><span>• Technical Knowledge.</span></p><br> <p><span> • Language Proficiency. </span></p><br> <p><span>• Incident Resolution Time. </span></p><br> <p><span>• Quality of Service. </span></p><br> <p><span>• Knowledge Sharing. </span></p><br> <p><span>• Professionalism and Collaboration.&nbsp;</span></p><br> <p>Here at Atos, diversity and inclusion are embedded in our DNA.&nbsp;Read more about our commitment to a fair work environment for all.<br>&nbsp;</p><br> <p>Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.&nbsp;</p><br> <p><br><strong>Choose your future. Choose Atos.</strong></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong>About Atos Group</strong></p><br> <p>Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE listed on Euronext Paris.&nbsp;</p><br> <p><br>The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.&nbsp;</p><br><span>Role Description</span> <p><span>The French Service Desk Representative is responsible for providing customer support and technical assistance to users in a French-speaking environment. The Service Desk Representative will handle incoming inquiries, troubleshoot technical issues, and provide timely resolution or escalate to the appropriate teams.</span></p><br> <span>What You’ll Be Doing</span> <span><strong>Core Responsibilities</strong></span> <ul> <li><span>Provide French-language support to users via phone, email, or chat, addressing inquiries, troubleshooting technical issues, and resolving problems.</span></li> <li><span>Document and track all customer interactions and resolutions accurately in the ticketing system.</span></li> <li><span>Escalate complex or unresolved issues to the appropriate teams or higher-level support for further investigation and resolution.</span></li> <li><span>Follow established procedures for incident management, problem management, and service request fulfillment.</span></li> <li><span>Maintain a high level of customer satisfaction by ensuring timely and effective response and resolution.</span></li> <li><span>Collaborate with cross-functional teams to identify and implement process improvements and knowledge base updates.</span></li> <li><span>Stay up-to-date with product knowledge, system updates, and industry trends to provide accurate and relevant information to customers.</span></li> <li><span>Provide feedback to improve user documentation and knowledge base articles to enhance self-service options for customers.</span></li> <li><span>Adhere to service level agreements (SLAs) and key performance indicators (KPIs) related to response time, resolution time, and customer satisfaction.</span></li> <li><span>Continuously develop and enhance technical skills and knowledge through training and self-learning.</span></li> </ul> <span>Experience &amp; Qualification.</span> <ul> <li><span>Fluent in French and English, both written and verbal communication skills.</span></li> <li><span>Previous experience in a customer support or service desk role, preferably in a technical support environment.</span></li> <li><span>Ability to analyze and resolve technical issues independently or through collaboration.</span></li> <li><span>Excellent customer service and interpersonal skills, with the ability to handle customer inquiries professionally and empathetically.</span></li> <li><span>Ability to work under pressure and meet tight deadlines in a dynamic and fast-paced environment.</span></li> <li><span>Strong organizational skills, attention to detail, and the ability to multitask effectively.</span></li> <li><span>Flexibility to work in shifts, including weekends and holidays, as per business needs.</span></li> </ul> <span>Skills, Knowledge &amp; Abilities</span> <ul> <li><span>Strong problem-solving and troubleshooting skills</span></li> <li><span>Adaptability.</span></li> <li><span>Self-learning.</span></li> <li><span>Critical thinking.</span></li> <li><span>Problem-solving.</span></li> <li><span>Attention to detail.</span></li> <li><span>Communication and teamwork.</span></li> </ul> <p><span><strong><u>Performance Standards</u></strong></span></p><br> <ul> <li><span>Response Time.</span></li> <li><span>First Contact Resolution.</span></li> <li><span>Customer Satisfaction.</span></li> <li><span>Ticket Documentation and Management.</span></li> <li><span>Technical Knowledge.</span></li> <li><span>Language Proficiency.</span></li> <li><span>Incident Resolution Time.</span></li> <li><span>Quality of Service.</span></li> <li><span>Knowledge Sharing.</span></li> <li><span>Professionalism and Collaboration.</span></li> </ul> <p>Here at Atos, diversity and inclusion are embedded in our DNA.&nbsp;Read more about our commitment to a fair work environment for all.<br>&nbsp;</p><br> <p>Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.&nbsp;</p><br> <p><br><strong>Choose your future. Choose Atos.</strong></p><br> </div>

<p><strong>o General responsibilities:</strong></p><ul><li><p>Consult with users and management to conduct information assessments to determine user needs and to define solutions to meet business requirements.</p></li><li><p>Research, plan and design an enterprise environment with appropriate hardware, operating systems, applications, and communication components to support business requirements.</p></li><li><p>Analyze and recommend both hardware and software requirements for existing and future implemented services.</p></li><li><p>Identifying opportunities that can improve the efficiency of the business and technical processes.</p></li><li><p>Participate in the development and implementation of short and long-term strategic IT plans to ensure infrastructure capacity meets existing and future group requirements in collaboration with other teams.</p></li><li><p>Prepare technical requirements, scope of work reports, and other documentation for infrastructure projects and associated efforts.</p></li><li><p>Coordinate with external vendors for the acquisition, support and maintenance of information technology hardware and software systems.</p></li><li><p>Manage the ability to continue providing a pre-determined &amp; agreed level of IT services.</p></li><li><p>Ensure the availability, continuity and security of various systems and monitor different logs.</p></li><li><p>Develop and document operational procedures and users’ manuals when needed.</p></li><li><p>Manage change requests &amp; determine the need to perform a system change whenever needed through standard procedures.</p></li><li><p>Works under the general direction of senior management and provides different reports indicating the IT infrastructure status as well as any reports required by higher management.</p></li><li><p>Communicate with different teams whenever required to complete work duties.</p></li><li><p>Support users in all offered services.</p></li></ul><p>&nbsp; <strong>o Systems responsibilities:</strong></p><ul><li><p>plan, design, install, configure, test, evaluate, operate and administrate, monitor, maintain, integrate, document, report and provide support for different infrastructure systems at Nile University including but not limited to different Hardware (Servers, Storage, RAID settings, etc.), Virtualization systems, Operating systems (Windows/Linux), System Center, Application servers, Backup and recovery systems along with servers’ Endpoint protection.</p></li><li><p>Identify and set the configuration items for different systems and verify their completeness &amp; correctness.</p></li><li><p>Develop and administrate backup, archive &amp; restore processes for different systems and data according to Nile University policy. Besides monitoring the backup logs and testing the restoration processes regularly.</p></li><li><p>Monitor and assess the utilization and performance of different services and infrastructure resources (Hardware and software) regularly to ensure their effectiveness using monitoring tools or manually.</p></li><li><p>Perform regular maintenance of servers through the installation of software updates and upgrades, along with hardware replacements and expansions.</p></li><li><p>Recommend and ensure the standard implementation of policies, procedures and operations and ensure consistency with Nile University policies.</p></li><li><p>Analyze and resolve different systems issues using diagnostic software and/or technical troubleshooting procedures.</p></li><li><p>Perform different software migrations or hardware physical reallocation for the IT infrastructure systems.</p></li></ul><p>&nbsp;<strong> o Network responsibilities:</strong></p><ul><li><p>plan, design, install, configure, test, evaluate, operate and administrate, monitor, maintain, integrate, document, report and provide support for the network infrastructure components including routers, switches, wireless controllers, access points, VOIP system, load balancers, VPN and network security systems. Besides ensuring reliable connectivity for NU users and hosted services over LAN/WLAN.</p></li><li><p>Monitor the performance of the core routing and switching systems, besides managing the VLAN configuration for its proper function.</p></li><li><p>Manage the call manager system for the best performance and monitor its usage, besides configuring and installing IP phones for different users.</p></li><li><p>Define, apply and monitor security policies on different security systems (e.g. Fortinet appliances, firewalls, IPS etc.) and ensure their consistency with the business needs.</p></li><li><p>Monitor the Internet bandwidth utilization and implement appropriate policies to ensure higher performance.</p></li><li><p>Manage and monitor VPN configurations and access permissions for different users. And Perform service evaluation for different network services.</p></li><li><p>Plan and control the network infrastructure changes and monitor their impact on different users and hosted services.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>o Education and experience:</strong></p><ul><li><p>Bachelor’s degree in communication or computer science or a related field.</p></li><li><p>At least eight years of experience in relevant field in well-known and large-scale organizations that support at least 1,500 users.</p></li><li><p>Microsoft technical certifications are required.</p></li><li><p>CCNA is required.</p></li><li><p>Master’s degree in a related field is a plus.</p></li><li><p>CCNP and CCDP are a plus.</p></li><li><p>ITIL knowledge is a plus.</p></li><li><p>Project management knowledge is a plus.</p></li></ul><p><strong>&nbsp; o Technical skills:</strong></p><ul><li><p>Proficient understanding of common server architectures, and expert in installing, configuring, and administrating different servers’ software, hardware and storage systems (SAN, NAS, DAS) (EMC, and Dell Technologies).</p></li><li><p>Proficient understanding of common storage subsystems connectivity (Fiber Channel, ISCSI, SATA, SAS, SCSI, etc.), storage subsystem disk configuration (RAID levels), along with clustering and logical partitions.</p></li><li><p>Expert in setting up and administrating VMware virtualization systems (VCenter, ESXi, etc.)</p></li><li><p>Expert in setting up and administrating different operating systems of servers (Windows\Linux).</p></li><li><p>Expert in using and administrating networking related protocols and services, including but limited to TCP, UDP, ICMP, FTP, SFTP, SSH, HTTP and HTTPS.</p></li><li><p>Expert in setting up and administrating MS Domain Controllers including but not limited to PowerShell scripts, GPO, managing trust relations, moving FSMO rules, upgrading domain controllers and raising functional levels, etc.</p></li><li><p>Expert in setting up and administrating the DNS, DHCP, SCCM, SCOM, WSUS, NPS, File sharing services, DFS, FTP, CA, NTP, MS Exchange, MS SharePoint, SQL servers, MySQL, IIS/Apache servers, Print servers, Backup and archiving systems, LDAP integrations.</p></li><li><p>Expert in administrating mailing and other services offered by MS Office365.</p></li><li><p>Expert in Implementing, administrating and supporting different integrations (Domain, Office365, SSO, etc.)</p></li><li><p>Ability to understand new software packages or hardware equipment &amp; fast enough to learn new technologies.</p></li><li><p>Proven experience in managing and designing network infrastructure systems (LAN configuration, WAN configuration, Routers, Switches, Firewalls, Wireless controllers and Cisco Call managers).</p></li><li><p>Expert in Cisco, Huawei and Fortinet network equipment and technologies.</p></li><li><p>Expert in network diagnostic, monitoring and analysis tools (e.g., Cisco prime, Solar winds, etc.).</p></li><li><p>Expert in access control models and network security.</p></li></ul><p><strong>&nbsp; o Soft skills:</strong></p><ul><li><p>Creative skills to identify and define user enterprise needs and turn them into workable plans and automated processes.</p></li><li><p>High searching and self-learning capabilities.</p></li><li><p>Aggressive problem diagnosis and creative problem-solving skills.</p></li><li><p>Strong interpersonal and communications skills with colleagues and clients either verbally or in writing.</p></li><li><p>Good command of English.</p></li><li><p>Determines when issues should be escalated to a higher level.</p></li><li><p>Capable of writing proposals or reports, documenting procedures, acting as a vendor liaison, making presentations to client audiences or professional peers, and working closely with upper management.</p></li><li><p>Proactive with strong self-management skills to juggle multiple tasks and priorities within the constraints of timelines and budgets.</p></li></ul><p></p>

<p>El-Riyad Landscaping is seeking a highly motivated and results-driven B2B Sales Engineer to join our growing team. If you have a passion for sales, strong technical knowledge of landscaping, and experience working with contractors, real estate developers, and consultants, we'd love to hear from you.</p><p>Key Responsibilities</p><ul><li>Develop new business opportunities and build long-term relationships with B2B clients.</li><li>Promote the company's landscaping design, construction, plant supply, irrigation, and maintenance services.</li><li>Conduct client meetings, site visits, and technical presentations.</li><li>Prepare and follow up on quotations and commercial proposals.</li><li>Coordinate with the technical and estimation teams to deliver customized solutions.</li><li>Achieve monthly sales targets and maintain a healthy sales pipeline.</li><li>Monitor market trends, competitors, and upcoming construction projects.</li></ul><p>Requirements</p><ul><li>Bachelor's degree in Agriculture, Landscape Engineering, Civil Engineering, Architecture, or a related field.</li><li>2–5 years of B2B sales experience, preferably in Landscaping, Irrigation, Construction, Nurseries, or Building Materials.</li><li>Strong understanding of:<ul><li>Softscape &amp; Hardscape</li><li>Ornamental Plants, Trees &amp; Palms</li><li>Irrigation Systems</li><li>Landscape Materials</li></ul></li><li>Experience dealing with:<ul><li>Real Estate Developers</li><li>Construction Companies</li><li>Engineering Consultants</li><li>Procurement &amp; Project Managers</li></ul></li><li>Excellent communication, negotiation, and presentation skills.</li><li>Strong business development and relationship management abilities.</li><li>Proficiency in Microsoft Office.</li><li>A valid driving license is preferred.</li></ul><p>What We Offer</p><ul><li>Competitive salary.</li><li>Attractive commission and performance-based incentives.</li><li>Professional growth and career development.</li><li>Opportunity to work on prestigious landscaping projects across Egypt.</li><li>Supportive and professional work environment.</li></ul><p>&nbsp;</p>

About IN3IN3 Technology is an Egyptian enterprise software company building its own products — Tarasol (enterprise correspondence management), Al-Diwan (document archiving), and Farabi (Document AI and complex Arabic OCR) — running at the heart of daily operations in some of Egypt's largest and most prestigious government and enterprise organizations. Our growth is built on products customers renew, expand, and depend on.<br><br>Product Consultant — Enterprise Software Delivery (Junior Start your enterprise software career on systems that some of Egypt's largest organizations use every working day — including live AI in production. As the hands-on delivery practitioner inside our Customer Success unit, you configure products, deliver training, run onboarding, close routine support requests, and give demos — working alongside senior practitioners who invest in your growth, with a real path to Senior CSM.<br>What you’ll Configure products at the application layer through the GUI — routing rules, permissions, workflow Run onboarding sessions and deliver structured, role-calibrated training at client site Handle and close routine client requests — how-tos, configuration clarifications, best practice Escalate technical investigations cleanly, with the context the next team need Prepare demo environments and deliver product demos configured to the audience Build and maintain training assets — decks, quick-reference cards, walkthrough What we’re looking for1–2 years in enterprise software delivery, implementation, application support, or technical client-facing work Personal experience configuring an enterprise application through its GUAt least one training session delivered to client user JSON literacy and basic technical reading — API concepts, integration document Eagerness to learn alongside senior practitioners — craft over status Arabic–English professional fluency; Egypt-based with regular client visit

Job Summary:The Business Analyst acts as a communicator, facilitator, and mediator, bridging the gap between business and technology to enhance organizational effectiveness. The role is responsible for identifying opportunities to improve business processes through technology, strategic initiatives, analytical solutions, and process re-engineering. Working closely with multiple business units, the Business Analyst gathers, synthesizes, and analyzes information related to business processes, tools, documentation, and stakeholder requirements. The role ensures that the solutions designed and delivered are aligned with business needs, stakeholder expectations, and organizational objectives.<br><br>Job Responsibilities:Create and maintain Business Requirements Documents (BRDs), Software Requirements Specifications (SRSs), and Scope Documents. Manage project requirements throughout their lifecycle, including requirements planning, elicitation, analysis, validation, approval, and change management. Review test scenarios and validate testing results to ensure alignment with business requirements Conduct system demonstrations for business users and support user training for newly implemented systems. Apply business process re-engineering (BPR) techniques to improve operational efficiency. Drive organizational change and facilitate collaboration among stakeholders. Ensure compliance with Central Bank of Egypt (CBE) regulations and the Bank's internal policies. Communicate effectively with both internal and external stakeholders. Assist the Project/Product Manager in project planning and coordination activities. Identify potential solution options and assess their technical and business feasibility.<br>. Job Requirements:Bachelor's degree in business administration, Information Systems, Computer Science, or a related field.3 to 5 years of relevant experience. Strong analytical, critical thinking, and problem-solving skills. Ability to manage multiple projects simultaneously from initiation through completion. Excellent written and verbal communication skills, with the ability to effectively engage and collaborate with stakeholders at all levels. Ability to understand business challenges and develop practical, value-driven solutions. Proficiency in project management and business analysis tools and software. Professional certifications such as Certified Business Analysis Professional (CBAP), Lean, Six Sigma, or Business Process Re-engineering (BPR) are preferred.

<p><h4>Overview of the role:</h4> <p>Support and drive the specialty leasing function by maximizing revenue generation through short-term leasing opportunities, activations, kiosks, pop-up concepts, and promotional spaces across the mall. The role is responsible for enhancing the tenant mix, strengthening customer engagement, and ensuring all specialty leasing activities align with the asset management strategy, revenue objectives, occupancy targets, and overall customer experience goals.</p> <h4>What you will do:</h4> <ul> <li>Assist in developing and executing the specialty leasing strategy in alignment with overall mall and asset objectives.</li> <li>Oversee day-to-day specialty leasing operations, including kiosks, RMUs (Retail Merchandising Units), pop-up stores, and promotional activities.</li> <li>Conduct regular market research to identify new retail concepts, seasonal trends, and potential partners.</li> <li>Negotiate and finalize rental agreements, ensuring compliance with company policies, financial controls, and legal requirements.</li> <li>Monitor tenant performance, occupancy levels, and revenue contributions, taking corrective actions when necessary.</li> <li>Support in the preparation of specialty leasing budgets, revenue forecasts, and periodic management reports.</li> <li>Build and maintain strong relationships with brands, agencies, and vendors to secure new business opportunities and long-term partnerships.</li> <li>Coach, guide, and follow up with Specialty Leasing Executives and Administrative staff to ensure performance standards, target achievement, and professional development.</li> </ul> <h4>Required skills to be successful:</h4> <ul> <li>3–6 years of experience in leasing, preferably within shopping malls, retail destinations, or mixed-use developments.</li> <li>Proven track record of achieving leasing and revenue targets while managing multiple stakeholders, tenants, brands, and agencies.</li> <li>Strong negotiation, business development, and commercial acumen, with the ability to identify and secure new revenue-generating opportunities.</li> <li>Solid understanding of retail real estate, mall operations, specialty leasing, and tenant management practices.</li> <li>Ability to analyze market trends, customer behavior, and commercial performance to identify growth opportunities.</li> <li>Excellent communication, relationship management, and stakeholder engagement skills.</li> <li>Strong organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment.</li> <li>Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word, as well as leasing or asset management systems.</li> </ul> <h4>What equips you for the role:</h4> <ul> <li>Bachelor’s degree in Business Administration, Marketing, Real Estate, or a related field.</li> <li>Demonstrated ability to build and maintain strong relationships with tenants, brands, agencies, and commercial partners.</li> <li>Strong understanding of specialty leasing strategies, revenue generation, budgeting, forecasting, and market research.</li> <li>Experience within mall management, retail leasing, or commercial real estate environments is highly preferred.</li> <li>Bilingual proficiency in Arabic and English is preferred.</li> <li>Strong commercial drive, customer focus, communication, negotiation, and stakeholder management capabilities.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>Overview of the role</h4> <p>Support and drive the specialty leasing function by maximizing revenue generation through short-term leasing opportunities, activations, kiosks, pop-up concepts, and promotional spaces across the mall. The role is responsible for enhancing the tenant mix, strengthening customer engagement, and ensuring all specialty leasing activities align with the asset management strategy, revenue objectives, occupancy targets, and overall customer experience goals.</p> <h4>What you will do</h4> <ul> <li>Assist in developing and executing the specialty leasing strategy in alignment with overall mall and asset objectives.</li> <li>Oversee day-to-day specialty leasing operations, including kiosks, RMUs (Retail Merchandising Units), pop-up stores, and promotional activities.</li> <li>Conduct regular market research to identify new retail concepts, seasonal trends, and potential partners.</li> <li>Negotiate and finalize rental agreements, ensuring compliance with company policies, financial controls, and legal requirements.</li> <li>Monitor tenant performance, occupancy levels, and revenue contributions, taking corrective actions when necessary.</li> <li>Support in the preparation of specialty leasing budgets, revenue forecasts, and periodic management reports.</li> <li>Build and maintain strong relationships with brands, agencies, and vendors to secure new business opportunities and long-term partnerships.</li> <li>Coach, guide, and follow up with specialty leasing executives and administrative staff to ensure performance standards, target achievement, and professional development.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>3–6 years of experience in leasing, preferably within shopping malls, retail destinations, or mixed-use developments.</li> <li>Proven track record of achieving leasing and revenue targets while managing multiple stakeholders, tenants, brands, and agencies.</li> <li>Strong negotiation, business development, and commercial acumen, with the ability to identify and secure new revenue-generating opportunities.</li> <li>Solid understanding of retail real estate, mall operations, specialty leasing, and tenant management practices.</li> <li>Ability to analyze market trends, customer behavior, and commercial performance to identify growth opportunities.</li> <li>Excellent communication, relationship management, and stakeholder engagement skills.</li> <li>Strong organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment.</li> <li>Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word, as well as leasing or asset management systems.</li> </ul> <h4>What equips you for the role</h4> <ul> <li>Bachelor’s degree in Business Administration, Marketing, Real Estate, or a related field.</li> <li>Demonstrated ability to build and maintain strong relationships with tenants, brands, agencies, and commercial partners.</li> <li>Strong understanding of specialty leasing strategies, revenue generation, budgeting, forecasting, and market research.</li> <li>Experience within mall management, retail leasing, or commercial real estate environments is highly preferred.</li> <li>Bilingual proficiency in Arabic and English is preferred.</li> <li>Strong commercial drive, customer focus, communication, negotiation, and stakeholder management capabilities.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large-scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p>Skill Up MENA , a leading provider of professional development courses, is seeking a skilled and motivated IT Technical Support Specialist to join our growing team. You will play a vital role in ensuring the smooth operation of our IT systems, providing exceptional support to our internal employees across Skill Up MENA and our sister company, Ticket Souq (event ticketing platform), and upholding strong security practices.</p><p>Technical Support:</p><ul><li>Troubleshoot and resolve a wide range of technical issues related to hardware, software, network connectivity, peripherals, and security threats.</li><li>Provide technical support to internal employees via phone, email, and remote desktop assistance.</li><li>Install, configure, and maintain computer hardware and software systems according to security best practices.</li><li>Monitor system performance and identify potential issues proactively, including security vulnerabilities.</li><li>Document technical procedures and maintain accurate knowledge base articles.</li><li>Assist with user onboarding and training on new technologies and software, emphasizing secure practices.</li></ul><p>Security:</p><ul><li>Implement and maintain basic security measures for endpoints and user accounts.</li><li>Stay informed of current security threats and best practices.</li><li>Assist in user education and awareness programs regarding cybersecurity.</li></ul><p>Onboarding and Off boarding:</p><ul><li>Work with the HR team to onboard new employees, ensuring they have the necessary IT equipment, software access, and security training.</li><li>Perform off-boarding procedures for departing employees, including account deactivation and equipment retrieval following security protocols.</li></ul><p>Integration:</p><ul><li>Work with other departments to integrate new technologies and systems seamlessly.</li><li>Support the development and implementation of automation solutions to streamline IT processes.</li></ul><p>Remote Team Support:</p><ul><li>Possess experience and proficiency in supporting a geographically dispersed team through remote troubleshooting tools and communication methods.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 2-3 years of experience in IT support or a related field.</li><li>A+ or equivalent IT certification and a security-focused certification (Security+, CompTIA CySA+ preferred).</li><li>Strong understanding of computer hardware and software troubleshooting principles, including security protocols.</li><li>Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.</li><li>Proactive problem-solving skills, a detail-oriented approach, and a strong understanding of security best practices.</li><li>Ability to work independently and as part of a team.</li><li>Excellent time management and organizational skills.</li><li>Experience supporting remote teams through troubleshooting tools and communication methods.</li><li>Bachelor s degree in Computer Science, or related field.</li></ul>

Job Title: Warehouse and Inventory Senior<br>Deliver Egypt’s first High Speed Rail Service with DBEE. DBEE is a joint venture between DB International Operations and Elsewedy Electric. DB International Operations provides rail operations and maintenance worldwide; Elsewedy Electric, global energy and infrastructure solutions provider. Together, we combine strong local capabilities with proven global railway expertise to enable efficient, safe and sustainable passenger and freight mobility on Egypt’s first High Speed Rail network. We are looking for you as early as possible as Warehouse and Inventory Senior for DB-El Sewedy Railway Operation Egypt for the primary location Cairo.<br>The role:Responsible for ensuring that every maintenance team across the Egyptian High-Speed Rail network — spanning 21 stations, a depot complex, and multiple service points — has the right spare parts and materials available at the right place and time. The role owns the full inventory lifecycle from first-fill programme delivery through to day-to-day stock management, warehouse operations governance, and procurement coordination, directly managing three field teams totalling over 20 staff. Operating within DBEE's ISO 55001-compliant Asset Management System, the role is the single accountability point for materials readiness and acts as the primary interface between the Planning & Logistics function and the DBEE Procurement Team.<br>Responsibilities: Lead the end-to-end spare parts first-fill programme across all HSR stations, depots, and service points, ensuring materials are in place before operational handover Own the spare parts management strategy: min/max stock levels, replenishment triggers, AVL governance, and obsolescence management Manage and performance-direct three direct-report teams: Warehouse & Inventory Supervisors, Storekeepers/Kitting Supervisors, and the centralised Expeditor Oversee warehouse operations at all sites — storage conditions, FIFO/shelf-life controls, housekeeping, and HSE compliance Act as the single DBEE procurement focal point: coordinate with the Procurement Team, drive AVL compliance, and maintain lead-time data in the CMMSDirect the Expeditor to fast-track critical and emergency spare parts; resolve supply chain disruptions before they impact maintenance delivery Own CMMS inventory module accuracy — real-time stock positions, AVL data, goods receipt processing, and master data approvals Produce monthly inventory and warehousing KPI dashboards and report to the Planning & Logistics Manager Ensure all procurement activities comply with contractual sourcing requirements; escalate AVL deviations through the MoC process Contribute warehousing and material-supply data to the AMC management review cycle<br>Qualifications: Bachelor's degree in Supply Chain Management, Engineering, Logistics, or a related field Minimum 8 years of experience in warehouse and inventory management, with at least 3 years in a senior or lead role within a large infrastructure, rail, or facilities O&M environment Demonstrated experience managing a first-fill programme for a major capital project or greenfield facility Proficient in CMMS platforms, such as SAP PM, Maximo, or equivalent, specifically inventory, purchasing, and master data modules Strong knowledge of spare parts management principles: criticality-based stocking, min/max logic, FIFO, shelf-life control, and obsolescence management Experience managing and developing multi-disciplinary warehouse teams across dispersed, multi-site operations Proven track record managing procurement interfaces and supplier performance, including expediting and customs/import coordination Familiarity with ISO 55001 asset management principles and the role of inventory management within an AMSProficiency in Arabic and English, written and spoken, required for NAT interface and site operations PMP, CIPS, APICS CPIM, or equivalent supply chain/logistics certification is an advantage<br>General Information:DB-El Sewedy Railway Operation Egypt is committed to providing equal employment opportunities and welcomes applications from all qualified candidates, regardless of gender, age, nationality, religion, disability, marital status, or any other characteristic protected by law. We believe that diversity of backgrounds, perspectives, and experiences strengthens our organization and contributes to a respectful, inclusive, and high-performing work environment.

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>Perform all core support tasks and activities in terms of corrective, preventive, maintenance, software packages loading, daily changes and streams applied on voice network elements aiming to reach the least mean time to repair (MTTR), best operational performance, efficiency and stability through focusing on voice service from an end-to-end perspective and total ownership approach.</p> <h4>Key accountabilities & decision ownership</h4> <ul> <li><strong>Network availability and MTTR:</strong></li> <ul> <li>Managing the implementation of preventive software corrections for core nodes.</li> <li>Ensuring 24x7 on-call support for any emergency reported by internal customers.</li> <li>Following up on major network activities to ensure fault-free operation during different project phases.</li> <li>Ensuring knowledge transfer to the first line support with technical instruction for network maintenance.</li> <li>Minimizing resolution time for any problem through enhancing technical skills of the team.</li> <li>Ensuring the correct implementation of all network changes.</li> <li>Ensuring the upgrade of the core network software and hardware.</li> <li>Reviewing the network nodes software roadmaps with the vendor.</li> <li>Performing second line support activities related to all nodes in day-to-day problem handling.</li> <li>Implementing software, configuration, and hardware day-to-day problem handling.</li> <li>Ensuring post acceptance for new core nodes.</li> </ul> <li><strong>Vendors management:</strong></li> <ul> <li>Developing partnership relations with vendors for all core nodes.</li> <li>Ensuring and evaluating the workflow with the vendors as per service level agreements (SLAs).</li> </ul> <li><strong>Best network quality:</strong></li> <ul> <li>Implementing corrective software packages to solve any problems.</li> <li>Ensuring acceptance and testing projects for new nodes.</li> <li>Ensuring proper execution of work orders.</li> <li>Following the company change management process.</li> <li>Applying technical quality standards during implementation with zero faults.</li> <li>Managing to set preventive maintenance activities’ plans and schedules.</li> </ul> <li><strong>Reporting:</strong></li> <ul> <li>Reporting all major problems.</li> <li>Performing necessary escalation when needed to ensure flow of work and performance.</li> <li>Taking all corrective actions for the network to address unacceptable key performance indicators (KPIs).</li> <li>Ensuring compliance with internal and external security audits.</li> <li>Ensuring workflow effectiveness to enhance internal and external customer experience.</li> </ul> </ul> <h4>Core competencies, knowledge, and experience</h4> <ul> <li>Minimum 2 years of experience in the telecommunication industry.</li> <li>Must have technical or professional qualifications.</li> <li>Interpersonal and organizational skills.</li> <li>Influencing and decision-making abilities.</li> <li>Strong analytical skills together with an ability to communicate effectively at all levels.</li> <li>Self-motivated, able to work under stress, team spirit, and creative thinking.</li> <li>Customer focus and ability to interact with decision makers.</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live, and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p><strong>Together we can.</strong></p></p><p></p>