CS Cart Jobs in Egypt

<p>We are seeking an IPPS Customer Fulfilment Support Engineer to resolve complex and escalated technical issues related to Vodafone Germany fixed and TV products in a customer-focused, service-critical environment. The role focuses on troubleshooting, incident resolution, process improvement, and delivering high-quality support that improves customer experience and service standards. This role is part of Customer Fulfilment Support within VOIS Egypt and is based in VHUB2/Dallah. It involves working closely with internal competence teams, third parties, and support colleagues to ensure incidents are managed end to end and resolved within agreed service levels</p><p><b>What you ll do</b></p><ul><li>Act as a technical and process reference point for junior incident management colleagues.</li><li>Manage long-running, complex, and escalated customer incidents related to fixed and TV services.</li><li>Perform fault troubleshooting, identification, and resolution for Vodafone Germany customers.</li><li>Resolve incidents in line with agreed service level agreements and key performance indicators.</li><li>Collaborate with internal competence teams and third-party providers when required to resolve tickets within agreed timelines.</li><li>Handle customer incidents end to end, from the first contact through to ticket resolution.</li><li>Contribute to a positive customer experience through high-quality resolution, Net Promoter Score outcomes, and written customer feedback.</li><li>Work on a 24/7 rotational shift basis, including weekends and public holidays.</li></ul><p>What's in it for you</p><ul><li>An opportunity to work on complex fixed and TV product support for Vodafone Germany customers.</li><li>Exposure to customer-critical technical environments where service quality, incident resolution, and customer satisfaction are central to success.</li><li>The chance to collaborate with internal competence teams, third-party providers, and support colleagues across incident resolution scenarios.</li><li>Experience in end-to-end incident handling, from initial customer contact through to ticket closure.</li><li>A role that supports continuous improvement of processes, standards, and customer experience.</li></ul><p>What skills you will learn</p><ul><li>Advanced troubleshooting of fixed, TV, WAN access, and IP networking services.</li><li>End-to-end customer incident management in a service-critical technical support environment.</li><li>Practical experience working with service level agreements, key performance indicators, and quality-focused support outcomes.</li><li>Collaboration with internal specialist teams and third-party providers to resolve complex technical issues.</li><li>Customer-focused communication, written feedback handling, and support quality improvement.</li><li>Skills in supporting and guiding newer colleagues through complex technical scenarios.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>You have at least two years of experience in troubleshooting and technical support for complex solutions. You bring experience in fixed and TV network fields, with knowledge of WAN access technologies and IP networking. You have advanced knowledge or experience of fixed and TV products, including areas such as routing, switching, and IP services. You are fluent in German, both written and spoken, at a minimum C1 level. You have strong written and spoken English skills. You are comfortable supporting a broad product portfolio, including complex technical scenarios. You have strong analytical, customer orientation, and communication skills. You are able to provide internal second-level support for new colleagues in complex scenarios. You hold a bachelor s degree, preferably in computer engineering, telecommunications engineering, or a related field. CCNA certification is preferred</p><p>Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>

<ul><li><p>Lead the analyzing, researching, consulting and evaluating Oracle Project needs.</p></li><li><p>Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.</p></li><li><p>Coach, mentor, and develop staff, and providing Oracle training courses to new employees.</p></li><li><p>Testing, debugging, diagnosing and correcting errors and faults in Oracle applications and Oracle programming language within established testing protocols, guidelines and quality standards to ensure programs and applications perform to specification.</p></li><li><p>Writing and maintaining forms and reports to meet system requirements, system designs and technical specifications in accordance with quality-accredited standards.</p></li><li><p>Providing advice, guidance and expertise in developing proposals and strategies for software design activities regarding current and new project.</p></li><li><p>Report, respond and resolve issues, customer requests and problems.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor Degree Computer Science, Computer Engineering or relevant discipline.</p></li><li><p>4+ years of hands-on experience in Oracle</p></li><li><p>Previous solid experience in managing full life cycle implementations of Oracle complex projects in SCM.</p></li><li><p>Oracle R12.x e-business (supply chain management and manufacturing)</p></li><li><p>Oracle 10g Developer SQL, PL, Form, Reports.</p></li></ul><p></p>

<ul><li><p>Lead the analyzing, researching, consulting and evaluating Oracle Project needs.</p></li><li><p>Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.</p></li><li><p>Coach, mentor, and develop staff, and providing Oracle training courses to new employees.</p></li><li><p>Testing, debugging, diagnosing and correcting errors and faults in Oracle applications and Oracle programming language within established testing protocols, guidelines and quality standards to ensure programs and applications perform to specification.</p></li><li><p>Writing and maintaining forms and reports to meet system requirements, system designs and technical specifications in accordance with quality-accredited standards.</p></li><li><p>Providing advice, guidance and expertise in developing proposals and strategies for software design activities regarding current and new project.</p></li><li><p>Report, respond and resolve issues, customer requests and problems.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor Degree Computer Science, Computer Engineering or relevant discipline.</p></li><li><p>4+ years of hands-on experience in Oracle</p></li><li><p>Previous solid experience in managing full life cycle implementations of Oracle complex projects in SCM.</p></li><li><p>Oracle R12.x e-business (supply chain management and manufacturing)</p></li><li><p> Oracle 10g Developer SQL, PL, Form, Reports.</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p> <p> </p> <p> <b>Summary</b> </p> <p>The Professional Services Consultant is responsible for delivering high-quality consulting services to clients, ensuring successful implementation and adoption of our solutions. This role involves working closely with customers to understand their business needs, configure solutions, provide training, and drive value realization.</p> <p> </p> <p> <b>Key Responsibilities</b> </p> <ul> <li> <p>Collaborate with clients to gather requirements and design tailored solutions.</p> </li> <li> <p>Lead implementation projects, including configuration, testing, and deployment.</p> </li> <li> <p>Provide expert guidance and best practices to ensure successful adoption of solutions.</p> </li> <li> <p>Conduct training sessions and workshops for client teams.</p> </li> <li> <p>Act as a trusted advisor, building strong relationships with stakeholders.</p> </li> <li> <p>Troubleshoot and resolve issues during and after implementation.</p> </li> <li> <p>Document processes, configurations, and client interactions for knowledge sharing.</p> </li> <li> <p>Work cross-functionally with Sales, Product, and Support teams to ensure client success.</p> </li> </ul> <p> </p> <p> <b>Qualifications</b> </p> <ul> <li> <p>Bachelor s degree in Computer Science, Computer Engineering or a related field.</p> </li> <li> <p>1+ years of experience in professional services, consulting, or solution implementation.</p> </li> <li> <p>Strong understanding of [industry-specific solutions or technologies].</p> </li> <li> <p>Excellent communication and presentation skills.</p> </li> <li> <p>Ability to manage multiple projects and meet deadlines.</p> </li> <li> <p>Problem-solving mindset with attention to detail.</p> </li> </ul> <p> </p> <p> </p> <p><br></p> <p> </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>BlackStone eIT is looking for a skilled AI Engineer to join our innovative team. As an AI Engineer, you will design, develop, and implement artificial intelligence solutions that address complex business challenges. You will work closely with data scientists, engineers, and stakeholders to build scalable AI models and integrate them into product offerings. This position offers a great opportunity to contribute to cutting-edge AI projects and help drive the adoption of AI technologies within our organization. You will be involved in all stages of AI project development, from data collection and preprocessing to model training, deployment, and monitoring.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>3+ years of experience in AI or machine learning engineering roles. Proficiency in programming languages such as Python and experience with AI/ML libraries like TensorFlow, PyTorch, or Scikit-learn. Knowledge of AI model deployment and monitoring best practices. Understanding of data processing, feature engineering, and model evaluation techniques. Bachelor s degree in Computer Science, Data Science, Artificial Intelligence, or a related field. Strong problem-solving abilities and excellent communication skills. Experience with cloud computing platforms (AWS, Azure, or GCP) is preferred. Familiarity with containerization tools such as Docker is a plus.</p><p></p></section>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a skilled Full Stack Software Developer with strong expertise in Java, Spring Boot microservices, React.js, Next.js, JavaScript, and TypeScript to design, build, and support scalable digital solutions. The role offers the opportunity to contribute across the full software development lifecycle, collaborate with cross-functional teams, influence architectural decisions, and support the development of high-quality end-to-end applications. The successful candidate will also have the opportunity to mentor colleagues and contribute to engineering best practices.</p> <h4>What you’ll do</h4> <ul> <li>Design, develop, and maintain scalable backend systems using Java and Spring Boot microservices.</li> <li>Define, implement, and evolve microservice architectures and RESTful APIs.</li> <li>Ensure code quality through testing, peer reviews, and adherence to engineering standards.</li> <li>Drive effective integration between backend services and React-based user interfaces.</li> <li>Contribute across planning, design, implementation, testing, deployment, and ongoing support activities.</li> <li>Support containerisation initiatives using Docker and contribute to CI/CD automation practices.</li> <li>Collaborate with business analysts, engineering teams, and other stakeholders to deliver scalable solutions.</li> <li>Mentor junior engineers and help advance shared engineering standards across the team.</li> </ul> <h4>Who you are</h4> <ul> <li>Degree in Computer Science, Engineering, or a related discipline.</li> <li>Approximately 4–6 years of experience delivering enterprise IT projects.</li> <li>Strong full stack development experience using Java, Spring Boot microservices, React.js, Next.js, JavaScript, and TypeScript.</li> <li>Proven experience designing scalable microservices, REST and GraphQL APIs, and distributed systems.</li> <li>Strong understanding of modern frontend engineering, component-based architectures, performance optimisation, and user interface best practices.</li> <li>Experience integrating frontend applications with backend services and defining scalable API contracts.</li> <li>Good knowledge of SQL and NoSQL databases, caching approaches, and data modelling techniques.</li> <li>Experience with CI/CD tools and DevOps practices, including Jenkins, GitHub Actions, or GoCD.</li> <li>Strong experience with Git-based workflows, collaborative development practices, and code reviews.</li> <li>Ability to take technical ownership, contribute to architectural decisions, and support the growth of other engineers.</li> <li>Awareness of Docker and related containerisation technologies; knowledge of Kubernetes would be advantageous.</li> <li>Strong communication skills and the ability to work effectively with multiple stakeholders in cross-functional environments.</li> <li>A continuous learning mindset with an interest in emerging technologies, automation, and process improvement.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on scalable enterprise applications using modern full stack technologies.</li> <li>Exposure to microservices architecture, cloud-native development practices, and distributed systems design.</li> <li>Opportunities to influence technical decisions and contribute to architecture discussions.</li> <li>Collaboration with cross-functional teams in a global technology environment.</li> <li>Experience mentoring colleagues and contributing to engineering excellence initiatives.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced microservices architecture and enterprise application design.</li> <li>Full stack solution delivery across backend and frontend technologies.</li> <li>CI/CD automation, DevOps practices, and application containerisation.</li> <li>Technical leadership, architectural decision-making, and engineering mentoring.</li> <li>Scalable API design, distributed systems concepts, and modern software engineering practices.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Jul 13, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p>-Provide level 2 support for Cisco collaboration platforms including Cisco Unified Communications Manager, Cisco Unified Contact Center Enterprise, Cisco -Unified Contact Center Express, Cisco Webex Dedicated Instance, Cisco Unity Connection, and Voice Gateways (VGW)<br>-Act as escalation point for Level 1 support, handling complex voice and collaboration incidents<br>-Troubleshoot call routing, SIP/H.323 signaling, dial plans, call failures, and voice quality issues<br>-Perform advanced diagnostics using CUCM traces (SDI/SDL), UCCX logs, and gateway debugs<br>-Manage and troubleshoot VGW, including dial peers, PSTN connectivity, and codec negotiation<br>-Implement service changes (dial plan updates, route patterns, provisioning, contact center scripts) following change management processes<br>-Conduct root cause analysis (RCA) for major or recurring incidents and implement preventive actions<br>-Monitor system health, alarms, and performance across collaboration environments<br>-Support upgrades, patches, migrations, and integrations (including Webex DI environments)<br>-Maintain accurate configuration and documentation of UC infrastructure (endpoints, gateways, trunks, contact center components)<br>-Provide regular updates to customers and stakeholders throughout incident lifecycle<br>-Escalate critical issues to senior engineers or Cisco TAC with detailed technical analysis<br>-Collaborate with network and infrastructure teams to ensure end-to-end service delivery<br></p><br><br>About you<p>Educational Qualifications:</p><br><br>-B.Sc. degree in Computer Science, communications or electronics engineering<br>-Certification at any of the following :<br>-CCNA, CCNP Collaboration<br>Professional Requirements:<br>-At least 3 years of professional experience<br>-At least 2 years of IT/Voice technical experience<br>-Excellent knowledge of security and network concepts<br>-SIP knowledge<br>-Excellent understanding of IT &amp; networking (routing, switching) &amp; network security concepts &amp; technologies.<br>-Analytical Troubleshooting experience – Familiar with Network Protocol Analyzers such as Wireshark.<br>-Excellent interpersonal and customer facing skills.<br>-Strong problem solving, analytical thinking and troubleshooting skills.<br>-Excellent phone manner and business communication skills.<br>-Good understanding of ITIL incident &amp; change management processes.<br>-Fluent English (reading and writing)<br>-French Language is a plus<br><p>You bring rigor, passion for challenges, and determination. You seek the opportunity to expand your expertise, achieve your goals, and thrive.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Business Systems &amp; Automation Specialist at Al Thuraya Consultancy Egypt will support, administer and optimise the organisation s business systems, with a primary focus on the Zoho One ecosystem. The role supports the Centre of Excellence in improving operational workflows, reporting, analytics, user adoption and cross-functional process efficiency across a 35-person organisation. The role is not a traditional IT helpdesk role, a pure software developer role, or an accounting/controller role. It is designed for a process-oriented business systems professional who can translate user requirements into practical system improvements, automate workflows, troubleshoot system issues and support operational excellence initiatives.</p><p>Responsibilities</p><ol><li>Business Systems Administration: Administer and maintain core business applications, including Zoho CRM, Zoho Books, Zoho People, Zoho Sign, Zoho Contracts, Zoho Forms, Zoho Desk, Zoho Analytics, and other related systems as required. Manage user access, roles, permissions, data fields, workflow rules, forms, modules, templates and basic application configuration. Ensure business applications are reliable, structured and aligned with approved operational processes. Coordinate with external implementation partners or vendors where advanced configuration, accounting support or integration support is required.</li><li>Integrations, Low-Code / No-Code and Technical Enablement: Support low-code/no-code automation and basic system integrations where appropriate. Assist with Deluge scripting, API-based workflows, webhooks or integration logic where business needs require technical enablement. Test technical solutions before release and document configuration changes. Maintain a learning mindset towards scripting, integrations, automation and emerging business systems tools.</li><li>Data Quality, Governance and Compliance: Support data consistency, user discipline, access control, records quality and process governance across business systems. Assist in applying approved information management, data protection, confidentiality and records management practices. Ensure business system changes are documented, tested and aligned with internal approval requirements. Coordinate with the Centre of Excellence on process governance, internal quality assurance and improvement initiatives.</li><li>Cross-Functional Collaboration: Work closely with HR, Finance, Accounting, Operations, Facility Management, Business Development, Admin and other departments to understand operational requirements. Translate business problems into practical system, process or reporting solutions. Support change management activities related to new system features, workflow updates, user adoption and process changes. Communicate clearly with technical and non-technical stakeholders.</li><li>Continuous Improvement: Monitor recurring system issues, user feedback and workflow gaps to identify improvement opportunities. Recommend enhancements that improve control, efficiency, visibility and user experience. Participate in internal improvement initiatives led by the Centre of Excellence. Maintain current knowledge of Zoho One capabilities, automation tools, ERP/CRM trends and reporting practices.</li><li>Other Duties as Assigned: Support additional business systems, automation, reporting, user training or process improvement tasks as required. Assist in special projects where business systems and operational workflows are involved. Provide support during workload peaks, system updates, new module implementation or internal transformation initiatives.</li></ol><p>Job Specifications</p><p>Job Grade: Mid-level specialist role, reflecting hands-on system administration, process analysis, automation, reporting and cross-functional support responsibilities.</p><p>Job Classification: given the role s requirement to balance operational support, system configuration, process thinking, reporting and user-facing communication.</p><p>Direct Reports: None at this stage. The role may coordinate with vendors, implementation partners and business users.</p><p>Internal Stakeholders: Centre of Excellence, HR, Finance, Accounting, Operations, Facility Management, Business Development, Admin and other system users.</p><p>External Stakeholders: Zoho implementation partners, support vendors, external accounting/application consultants where applicable.</p><p>Qualifications</p><ol><li>Education: Bachelor s degree in, Information Systems, Computer Science, Management Information Systems, Accounting Information Systems, or a related field. Professional training in ERP, CRM, analytics, automation or process improvement is preferred.</li><li>Experience: 3-6 years of experience in ERP, CRM, business systems administration, business analysis, workflow automation or related operational systems roles. Practical experience in workflow automation, reporting/dashboarding and user support. Experience working with ERP/CRM platforms. Zoho experience is preferred but not mandatory. Experience in Zoho One, Deluge scripting, API/integration exposure, ERP implementation, low-code/no-code tools or analytics platforms is a plus. Experience supporting cross-functional business users in a small to mid-sized organisation is preferred.</li><li>Knowledge: Business Systems: Strong understanding of ERP, CRM and business application administration concepts. Process Improvement: Ability to understand workflows, identify inefficiencies and convert requirements into practical system improvements. Reporting and Analytics: Knowledge of dashboards, KPIs, data quality, operational reporting and basic analytics. Zoho One Ecosystem: Working knowledge of, or ability to learn, Zoho CRM, Zoho Books, Zoho People, Zoho Sign, Zoho Contracts, Zoho Forms, Zoho Desk and Zoho Analytics. Integration Awareness: Familiarity with APIs, webhooks, low-code/no-code automation and scripting concepts is preferred. Governance and Documentation: Understanding of access control, change documentation, confidentiality, data quality and system governance.</li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: Bachelor s degree in, Information Systems, Computer Science, Management Information Systems, Accounting Information Systems, or a related field. Professional training in ERP, CRM, analytics, automation or process improvement is preferred.</li><li>Experience: 3-6 years of experience in ERP, CRM, business systems administration, business analysis, workflow automation or related operational systems roles. Practical experience in workflow automation, reporting/dashboarding and user support. Experience working with ERP/CRM platforms. Zoho experience is preferred but not mandatory. Experience in Zoho One, Deluge scripting, API/integration exposure, ERP implementation, low-code/no-code tools or analytics platforms is a plus. Experience supporting cross-functional business users in a small to mid-sized organisation is preferred.</li><li>Knowledge: Business Systems: Strong understanding of ERP, CRM and business application administration concepts. Process Improvement: Ability to understand workflows, identify inefficiencies and convert requirements into practical system improvements. Reporting and Analytics: Knowledge of dashboards, KPIs, data quality, operational reporting and basic analytics. Zoho One Ecosystem: Working knowledge of, or ability to learn, Zoho CRM, Zoho Books, Zoho People, Zoho Sign, Zoho Contracts, Zoho Forms, Zoho Desk and Zoho Analytics. Integration Awareness: Familiarity with APIs, webhooks, low-code/no-code automation and scripting concepts is preferred. Governance and Documentation: Understanding of access control, change documentation, confidentiality, data quality and system governance.</li><li>Skills: Strong process thinking and business analysis skills. Workflow automation and system configuration capability. Reporting/dashboard development skills. Troubleshooting and root-cause analysis. Clear communication with technical and non-technical users. Strong documentation and user-guide writing ability. Ability to work independently and manage multiple priorities. English fluency. Proficiency in Microsoft Office and business productivity tools. Technical curiosity and ability to learn new tools quickly.</li><li>Attributes: Process-oriented, organised and proactive. Systems-minded and operationally focused. Practical, hands-on and solution-oriented. Comfortable working cross-functionally. Able to balance technical configuration with business communication. Adaptable, curious and willing to learn technical solutions as business needs evolve. Detail-oriented and committed to reliable documentation.</li><li>Prerequisite Training and Level of Training Required: Zoho One Administration and Configuration: Level: Intermediate to Advanced. Workflow Automation and Process Improvement: Level: Intermediate. Reporting, Dashboards and Analytics: Level: Intermediate. Low-Code / No-Code Automation and Integration Awareness: Level: Intermediate. User Support and Training: Level: Intermediate. Data Governance, Access Control and Confidentiality: Level: Intermediate. Continuous Professional Development: Level: Ongoing.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Procurement &amp; Vendor Management Specialist Requirements • Bachelor’s degree in Business Administration, Engineering, Information Technology, or a related field.<br> • 3–5 years of experience in Procurement, Vendor Management, or Technology Sales Support.<br> • Experience in sourcing software vendors, technology partners, or IT solutions is highly preferred.<br> • Strong market research and supplier sourcing skills.<br> • Excellent negotiation and relationship-building abilities.<br> • Ability to identify new technology vendors and evaluate business opportunities.<br> • Strong commercial awareness and analytical thinking.<br> • Excellent communication skills in English (written and spoken).<br> • Proficiency in Microsoft Office (Excel, Word, PowerPoint).<br> • Experience working with Odoo system is an advantage.<br> Responsibilities • Manage the end-to-end procurement process for the company and customer purchasing requirements.<br> • Manage the vendor registration process, including collecting, verifying, and maintaining all required vendor documentation.<br> • Request and evaluate RFQs, negotiate commercial terms, and issue Purchase Orders (POs).<br> • Follow up with vendors to ensure timely delivery and successful completion of the procurement cycle.<br> • Coordinate with internal teams and maintain procurement documentation and supporting evidence.<br> • Source, evaluate, and onboard new suppliers, distributors, and technology partners.<br> • Build and maintain long-term relationships with vendors to ensure reliable and cost-effective partnerships.<br> • Manage procurement for software, hardware, office supplies, services, and other company operational requirements.<br> • Research new software vendors and technology solutions to support customer requirements and expand the company’s portfolio.<br> • Monitor vendor performance and identify opportunities to improve cost, quality, and delivery.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About</strong> </p><br><p>Procurement &amp; Vendor Management Specialist </p><br><p><strong>Requirements </strong></p><br><p>• Bachelor’s degree in Business Administration, Engineering, Information Technology, or a related field. </p><br><p>• 3–5 years of experience in Procurement, Vendor Management, or Technology Sales Support. </p><br><p>• Experience in sourcing software vendors, technology partners, or IT solutions is highly preferred. </p><br><p>• Strong market research and supplier sourcing skills.</p><br><p> • Excellent negotiation and relationship-building abilities. </p><br><p>• Ability to identify new technology vendors and evaluate business opportunities. •</p><br><p> Strong commercial awareness and analytical thinking.</p><br><p> • Excellent communication skills in English (written and spoken). </p><br><p>• Proficiency in Microsoft Office (Excel, Word, PowerPoint).</p><br><p> • Experience working with Odoo system is an advantage. </p><br><p><strong>Responsibilities </strong></p><br><p>• Manage the end-to-end procurement process for the company and customer purchasing requirements.</p><br><p> • Manage the vendor registration process, including collecting, verifying, and maintaining all required vendor documentation. </p><br><p>• Request and evaluate RFQs, negotiate commercial terms, and issue Purchase Orders (POs). </p><br><p>• Follow up with vendors to ensure timely delivery and successful completion of the procurement cycle.</p><br><p> • Coordinate with internal teams and maintain procurement documentation and supporting evidence. </p><br><p>• Source, evaluate, and onboard new suppliers, distributors, and technology partners. </p><br><p>• Build and maintain long-term relationships with vendors to ensure reliable and cost-effective partnerships. </p><br><p>• Manage procurement for software, hardware, office supplies, services, and other company operational requirements. </p><br><p>• Research new software vendors and technology solutions to support customer requirements and expand the company’s portfolio.</p><br><p> • Monitor vendor performance and identify opportunities to improve cost, quality, and delivery.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Procurement &amp; Vendor Management Specialist Requirements • Bachelor’s degree in Business Administration, Engineering, Information Technology, or a related field.<br> • 3–5 years of experience in Procurement, Vendor Management, or Technology Sales Support.<br> • Experience in sourcing software vendors, technology partners, or IT solutions is highly preferred.<br> • Strong market research and supplier sourcing skills.<br> • Excellent negotiation and relationship-building abilities.<br> • Ability to identify new technology vendors and evaluate business opportunities.<br> • Strong commercial awareness and analytical thinking.<br> • Excellent communication skills in English (written and spoken).<br> • Proficiency in Microsoft Office (Excel, Word, PowerPoint).<br> • Experience working with Odoo system is an advantage.<br> Responsibilities • Manage the end-to-end procurement process for the company and customer purchasing requirements.<br> • Manage the vendor registration process, including collecting, verifying, and maintaining all required vendor documentation.<br> • Request and evaluate RFQs, negotiate commercial terms, and issue Purchase Orders (POs).<br> • Follow up with vendors to ensure timely delivery and successful completion of the procurement cycle.<br> • Coordinate with internal teams and maintain procurement documentation and supporting evidence.<br> • Source, evaluate, and onboard new suppliers, distributors, and technology partners.<br> • Build and maintain long-term relationships with vendors to ensure reliable and cost-effective partnerships.<br> • Manage procurement for software, hardware, office supplies, services, and other company operational requirements.<br> • Research new software vendors and technology solutions to support customer requirements and expand the company’s portfolio.<br> • Monitor vendor performance and identify opportunities to improve cost, quality, and delivery.<br></span> </div>

<p>The AV&amp;L Show Operator is responsible for the daily operation, pre-show preparation, preventive maintenance, and technical execution of integrated Audio, Video, Lighting (AV&amp;L), and Show-Control systems. This role ensures smooth nightly show performances, supports external site events, supervises field operations assistants, and maintains high standards of technical reliability and site safety.</p><p>Key Responsibilities:</p><p>1. Nightly Show Operations &amp; Cue Execution</p><ul><li>Show Control: Operate multi-discipline systems (audio routing, video/media servers, projectors, architectural/moving lighting, DMX networks, timecode, and communications) per approved scripts, cues, and timelines.</li><li>Live System Monitoring: Continuously monitor critical systems during rehearsals and live performances; respond swiftly to technical irregularities to preserve show quality and safety.</li><li>Independent Execution: Step in to run the complete show independently or substitute for the Senior Operator as needed.</li><li>Shutdown Protocols: Execute approved post-show system shutdown and securing procedures.</li></ul><p>2. Pre-Show Preparation &amp; Enclosure Oversight</p><ul><li>System Verification: Perform and document daily pre-show inspections across all AV&amp;L equipment, ensuring required files, presets, routing configurations, and backups are correctly loaded.</li><li>Enclosure Supervision: Direct operations assistants during the opening and closing of moving-head, lighting, and projection enclosures, verifying proper timing, ventilation, drainage, and weatherization.</li><li>Immediate Escalation: Report operational issues or safety hazards immediately and coordinate corrective actions with technical leads or suppliers.</li></ul><p>3. Preventive Maintenance &amp; Basic Troubleshooting</p><ul><li>Routine Maintenance: Participate in daily, weekly, monthly, and periodic preventive maintenance schedules.</li><li>Field Inspections: Regularly inspect hardware for faults, overheating, corrosion, dust/moisture ingress, damaged cables, or error codes.</li><li>First-Level Troubleshooting: Identify signal flow issues, check connections, power-cycle systems safely, load contingent configurations, and swap basic peripherals without making unauthorized system changes.</li><li>Vendor &amp; Repair Support: Support specialist vendors during updates or repairs; test repaired equipment before re-integrating it into live production.</li></ul><p>4. Status Reporting, Shift Handovers &amp; Team Leadership</p><ul><li>System Logging: Maintain daily show logs, pre-/post-show checklists, incident reports, and hardware status updates (active faults, temporary workarounds, and pending maintenance).</li><li>Alternate Team Leadership: Act as the on-duty team leader when assigned, directing systems technicians, power infrastructure technicians, and operations assistants prior to audience admission.</li><li>Cross-Departmental Alignment: Communicate effectively with site operations, security, and production teams, providing detailed shift handovers until all outstanding issues are resolved.</li></ul><p>5. Special Events &amp; Infrastructure Restoration</p><ul><li>Event Facilitation: Serve as technical lead and backup operator for corporate functions, private events, VIP visits, and external productions outside regular show schedules.</li><li>System Safeguarding: Ensure temporary event setups do not compromise the integrity, security, or safety of the primary show infrastructure.</li><li>Post-Event Teardown &amp; Reset: Supervise dismantling of temporary gear, restore original signal patching, settings, and show files, and perform full system test-runs before the next scheduled performance.</li></ul><p>6. Translation System &amp; General Safety</p><ul><li>Discipline Translation Support: Conduct operational checks on translation channels, audio routing, receivers, and charging stations.</li><li>Safety &amp; Standards: Maintain clean, organized technical areas, strictly observe site safety protocols, and stop any activity that poses a risk to personnel or equipment.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>1-3 years of experience in Engineering, Media Technology, Sound/Lighting, IT/Networks, or related fields.</p><p>Bachelor's Degree or Technical Diploma in Electrical, Electronics, Communications, Computer Engineering, Media Technology, Theatre Technology, or a related field.</p><p>Practical experience gained through live events, theatre operations, broadcast, AV integration, theme parks, or relevant university/freelance projects is highly desirable.</p><p>Very good command of English, both spoken and written, to ensure clear communication in a technical and operational environment.</p>

Company Description<br> Informatique Education is a leading Solutions Professional Information and Communication Technology Services Provider with a core focus on the educational sector. Established in 2015 and originating from Egypt, Informatique Education has achieved significant growth and now serves a diverse client base across the Middle East, Europe, Africa, and the Asia Pacific. With offices in Cairo and Kuwait, the company is dedicated to transforming education through innovative technology solutions. Its mission is to drive efficiency, productivity, and improvement in the education industry.<br> Role Description<br> This is a full-time, on-site role for a Business Analyst, located in Cairo. The Business Analyst will be responsible for gathering, analyzing, and documenting business requirements, identifying opportunities for process optimization, and facilitating communication between stakeholders. Key tasks include preparing business reports, evaluating processes, and ensuring alignment between business needs and delivered solutions to maximize efficiency and value delivery.<br> Qualifications<br> Proficiency in Business Analysis and Business Process mapping Strong Analytical Skills for evaluating requirements and making data-driven recommendations Ability to gather and document Business Requirements effectively Excellent Communication skills for interacting with stakeholders at all levels Familiarity with project management approaches and tools is a plus Bachelor's degree in Business, Information Technology, or a related discipline Experience in the education technology sector or similar industry is an advantage Ability to work independently and within a collaborative, dynamic environment

Company Description<br> Informatique Education is a leading Solutions Professional Information and Communication Technology Services Provider with a core focus on the educational sector. Established in 2015 and originating from Egypt, Informatique Education has achieved significant growth and now serves a diverse client base across the Middle East, Europe, Africa, and the Asia Pacific. With offices in Cairo and Kuwait, the company is dedicated to transforming education through innovative technology solutions. Its mission is to drive efficiency, productivity, and improvement in the education industry.<br> Role Description<br> This is a full-time, on-site role for a Business Analyst, located in Cairo. The Business Analyst will be responsible for gathering, analyzing, and documenting business requirements, identifying opportunities for process optimization, and facilitating communication between stakeholders. Key tasks include preparing business reports, evaluating processes, and ensuring alignment between business needs and delivered solutions to maximize efficiency and value delivery.<br> Qualifications<br> Proficiency in Business Analysis and Business Process mapping Strong Analytical Skills for evaluating requirements and making data-driven recommendations Ability to gather and document Business Requirements effectively Excellent Communication skills for interacting with stakeholders at all levels Familiarity with project management approaches and tools is a plus Bachelor's degree in Business, Information Technology, or a related discipline Experience in the education technology sector or similar industry is an advantage Ability to work independently and within a collaborative, dynamic environment

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Join Us</b> <br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Purpose</b> <br><p>The Healthcare Project Manager is responsible for planning and delivering healthcare projects, ensuring alignment between customer requirements, technical solutions, and business objectives. The role collaborates with customers, Vodafone teams, and vendors to translate business needs into effective technical designs, manage project delivery, monitor operations, and ensure all scope changes are properly evaluated and implemented. The role also manages customer escalations and drives successful project outcomes.</p><br><br><br><b>Job Profile</b> <br><ul> <li>Develop and maintain project timelines by coordinating with vendors and key stakeholders to ensure timely delivery of project milestones.</li> <li>Identify, assess, and proactively mitigate potential risks that may impact project objectives, timelines, or deliverables.</li> <li>Define and prioritize business requirements, ensuring focus on essential business needs while challenging non-value-adding or outdated requests.</li> <li>Organize and document requirements within the Product Specification Document (PSD), linking them to clear business scenarios and use cases.</li> <li>Translate business requirements into technical requirements and project milestones, leveraging analysis and modeling techniques to align business objectives with practical technical solutions.</li> </ul><br><br><b>Comptencies &amp; Qualifications</b> <br><p><span><span>Core competencies, knowledge and experience:</span></span><br>Detailed Oriented .&nbsp;<br>Problem Solving .<br>Analytical skills .<br>Negotiation and presentation skills&nbsp;<br>Vendor Management&nbsp;<br>Customer handling&nbsp;</p><br> <p><span>Must have technical / professional qualifications:&nbsp;</span><br>B.Sc. in communication /computer engineering .&nbsp;<br>IT cross function experience including reporting and process management.<br>Moderate understanding of healthcare digitalization and it’s IT applications&nbsp;<br>10+ years of experience</p><br><br><br><b>Not a perfect fit?</b> <br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>Who we are</b> <br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Join Us</b> <br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Purpose</b> <br>Drive customer value growth, revenue generation, and retention through the design and execution of data-driven lifecycle and BTL campaigns across multiple channels. Leverage customer insights, behavioral analytics, and predictive models to identify commercial opportunities, reduce churn, and maximize campaign ROI. Collaborate cross-functionally with Product, Marketing, Data Science, and BI teams to deliver impactful customer engagement strategies and continuous business growth.<br><br><br><b>Job Profile</b> <br><p><strong>1. Campaign Design &amp; Execution</strong><br>Lifecycle Journeys: Design, build, and optimize end-to-end customer journeys, including onboarding, activation, cross-selling, upselling, and reactivation of dormant accounts. <br>BTL Campaign Management: Own the execution of targeted multi-channel campaigns across digital and assisted touchpoints (SMS, push notifications, email, WhatsApp, in-app messaging, and call centers). <br>Channel Optimization: Coordinate the commercial communication calendar to ensure the optimal channel mix, frequency, and volume, preventing customer fatigue. </p><br> <p><br><strong>2. Data Segmentation &amp; Insights</strong><br>Behavioral Analysis: Analyze complex customer data, transaction patterns, and usage frequencies to identify value growth opportunities and high-risk churn indicators. </p><br> <p><br><strong>3. Commercial &amp; Churn Management</strong><br>Revenue Stimulation: Develop tactical, margin-positive offers to boost short-term revenue (e.g., data bundles, value-added services, or usage-stretching bonuses). <br>Retention Frameworks: Implement early-warning systems and automated "save" campaigns targeting at-risk customer segments to reduce overall attrition rates. <br>Business Case Creation: Develop data-backed financial business cases for new campaign initiatives, forecasting expected traffic, uptake, and overall ROI. </p><br> <p><br><strong>4. Cross-Functional Collaboration</strong><br>Product &amp; Marketing: Align BTL campaigns with Above-the-Line (ATL) marketing priorities and product launches.<br>Data &amp; BI Teams: Work closely with Data Science and Business Intelligence teams to build automated tracking dashboards and refine predictive churn models. </p><br><br><br><b>Competencies and Qualifications</b> <br><ul> <li>Strong market planning and analytical skills.</li> <li>Strong budget tracking and management skills.</li> <li>Excellent interpersonal &amp; communication skills.</li> <li>Excellent problem-solving abilities.</li> <li>Ability to work collaboratively in a team.</li> <li>Proactive, innovative, and able to challenge traditional approaches</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>Who we are</b> <br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>EVA Pharma is hiring Senior Scientist for the inhalation development team.<br> The role will be responsible for hands-on formulation development, analytical characterisation, scale-up, and process validation of Generic Dry Powder Inhaler products — including capsule-based, blister-based, reservoir-based, dual capsule/blister inhalers, and generic nebulizers.<br> The role requires deep technical expertise in powder engineering and inhalation science, with the ability to independently drive development activities.<br> Key responsibilities: DPI Formulation Development Design and optimise DPI, MDI &amp; Nebulizer formulations for capsule-based, blister-based, reservoir-based, and dual capsule/blister inhalers Develop and evaluate device-formulation compatibility across all inhalation platform types Apply particle engineering techniques — micronization, spray drying, powder blending — to achieve target aerodynamic profiles Develop generic nebulizer formulations alongside DPI programmes Execute feasibility, prototype, and optimisation studies with full scientific documentation Analytical Characterisation Perform aerodynamic characterisation using NGI and DUSA for in-process and release testing Apply laser diffraction and other particle sizing tools to characterise powder properties Execute and interpret analytical data to guide formulation decisions and device selection Support development and qualification of analytical methods specific to inhalation products Scale-Up &amp; Process Validation Lead scale-up activities from lab to pilot and commercial manufacturing scale Define and optimise critical process parameters using QbD principles, DoE, and FMEA Execute process validation protocols and compile validation reports Identify and mitigate technical risks through the development lifecycle Tech Transfer to Manufacturing Prepare technology transfer packages including formulation, process, and analytical documentation Support on-site transfer activities at manufacturing scale and resolve technical deviations Collaborate with production and engineering teams to ensure successful handover Bioequivalence Support Contribute to bioequivalence protocol design for generic DPI products versus reference innovators Prepare formulation and device rationale sections required for BE study initiation Support interpretation of BE data from a formulation science perspective Scientific Guidance Provide day-to-day technical guidance to 1–3 junior researchers working on DPI projects Review experimental data, troubleshoot issues, and validate scientific conclusions Maintain up-to-date knowledge of inhalation science, device technologies, and industry trends Education: PhD or Master's degree in Pharmaceutics, Pharmaceutical Sciences, or related field Overall Experience: 8–10 years of hands-on experience in DPI development within the pharmaceutical industry Technical skills: Proven formulation experience across capsule-based, blister-based, reservoir-based, and dual DPI formats Hands-on expertise with NGI, DUSA, and laser diffraction for aerodynamic characterisation Particle engineering skills: micronization, spray drying, and powder blending Scale-up and process validation experience for inhalation products Experience preparing technology transfer documentation for manufacturing handover Contribution to BE protocol design or study initiation for generic DPI products Familiarity with QbD, DoE, and FMEA-based risk management</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Overview</b><br><p><span>As the <strong>Solution Sales Manager - AI Business Solutions</strong>, you will lead the strategy, execution, and people leadership required to accelerate customer transformation through Microsoft Business Applications, AI, and cloud solutions. This role provides direction and guidance across cross-functional teams, leading strategic engagements with executive stakeholders and decision makers for high-value customers to deepen relationships, identify business priorities, qualify opportunities, and accelerate revenue growth.</span></p><br><p><span>You will define the overarching sales strategy for regional teams, including whitespace analysis, territory planning, and market opportunity identification. Leveraging AI-driven market intelligence, predictive analytics, and customer insights, you will proactively uncover business opportunities, assess emerging trends, identify market gaps, and guide sales initiatives that address complex customer priorities and measurable business outcomes.</span></p><br><p><span>The role strategically directs teams across regions in the innovation, positioning, and deployment of AI- and cloud-enabled business solutions that help customers modernize operations, improve decision-making, strengthen customer engagement, and achieve sustainable transformation. You will empower specialists and solution engineers to deliver compelling solution value propositions, build trusted executive relationships, and demonstrate Microsoft’s leadership in secure, responsible, AI-powered business transformation.</span></p><br><p><span>In partnership with internal executive stakeholders, you will drive comprehensive pipeline reviews across the territory to improve forecasting accuracy, strengthen sales discipline, and exceed revenue targets. You will also oversee the development and implementation of customer-specific sales strategies aligned to each customer’s security priorities, business application needs, and customer success plan—using AI-powered analytics and insights to strengthen long-term partnerships and accelerate growth.</span></p><br><p><span>As a people manager, you will lead and develop a high-performing team of Solution Area Specialists and Solution Engineers focused on Business Applications. This includes driving employee growth and development, coaching for impact, managing performance, executing strategic projects, and fostering a culture of collaboration, accountability, innovation, and customer obsession. In this role, you will also accelerate your career growth, develop deep business acumen, hone your selling skills, and become adept at deal structuring. Ultimately, this role is accountable for helping customers leverage Microsoft technology to achieve successful business outcomes while growing Microsoft revenue across the assigned territory. This opportunity supports flexible work arrangements, including the ability to work from home where business needs, customer commitments, and local policy allow.</span></p><br><p><span>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</span></p><br><br><b>Responsibilities</b><br><ul><li><span><strong>Lead strategic customer engagement:</strong> Guide cross-functional teams in executive-level conversations with high-value customers to understand business priorities, shape transformation agendas, deepen relationships, and identify, qualify, and accelerate strategic sales opportunities.</span></li><li><span><strong>Define and execute regional sales strategy:</strong> Establish the overarching strategy for assigned markets, including whitespace analysis, account prioritization, opportunity development, territory planning, and competitive positioning for Microsoft Business Applications, AI, and cloud solutions.</span></li><li><span><strong>Uncover market opportunities and drive predictive planning:</strong> Leverage AI-driven market intelligence, trend analysis, customer insights, competitive signals, propensity data, renewal data, consumption data, and usage analytics to identify emerging needs, market gaps, and future demand across the territory.</span></li><li><span><strong>Accelerate AI and cloud transformation:</strong> Direct teams across regions in the innovation, positioning, and deployment of AI- and cloud-enabled solutions that advance customer transformation, integrate Microsoft Business Applications and AI capabilities, and deliver measurable business outcomes.</span></li><li><span><strong>Own pipeline discipline, forecast accuracy, and deal execution:</strong> Empower teams to conduct comprehensive sales pipeline reviews with internal executive stakeholders, strengthen pipeline hygiene, improve forecasting precision, support complex deal structuring, mitigate risks, and consistently exceed sales and consumption targets through AI-powered analytics and forecasting tools.</span></li><li><span><strong>Embed security, trust, customer success, and partner scale:</strong> Oversee customer-specific sales strategies aligned to security priorities and customer success plans, demonstrate Microsoft’s commitment to secure and responsible AI-powered transformation, and activate partner ecosystems to drive co-selling, partner attach, adoption, value realization, and long-term customer partnerships.</span></li><li><span><strong>Lead, coach, and develop high-performing teams:</strong> Attract, develop, and retain strong talent; model Microsoft’s culture and values; coach employees for growth; manage performance; build an inclusive and accountable team culture; and enable Specialists and Solution Engineers to operate as trusted advisors who translate customer priorities into business application solutions that drive Microsoft revenue growth.</span></li></ul><br><b>Qualifications</b><br><p><span><strong>Required Qualifications (RQs)</strong></span></p><br><ul><li><span>9+ years technology-related sales or account management experience</span></li></ul><ul><li><span>OR Bachelor's Degree in Computer Science, Information Technology, </span></li></ul><p><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Business Administration, or related field AND 8+ years technology-related </span></p><br><p><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; sales or account management experience.</span></p><br><p><span><strong>Preferred Qualifications (PQs)</strong></span></p><br><ul><li><span>12+ years technology-related sales or account management experience</span></li></ul><ul><li><span>OR Bachelor's Degree in Information Technology, or related field AND 10+ </span></li></ul><p><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; years technology-related sales or account management experience</span></p><br><ul><li><span>OR Master's Degree in Business Administration (i.e., MBA), Information </span></li></ul><p><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Technology, or related field AND 8+ years technology-related sales or </span></p><br><p><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; account management experience.</span></p><br><ul><li><span>10+ years services sales or account management experience.</span></li><li><span>5+ years people management experience. </span></li><li><span>2+ years manager of managers experience.</span></li></ul> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Overview</b><br><p><span>As the <strong>Solution Sales Manager - AI Business Solutions</strong>, you will lead the strategy, execution, and people leadership required to accelerate customer transformation through Microsoft Business Applications, AI, and cloud solutions. This role provides direction and guidance across cross-functional teams, leading strategic engagements with executive stakeholders and decision makers for high-value customers to deepen relationships, identify business priorities, qualify opportunities, and accelerate revenue growth.</span></p><br><p><span>You will define the overarching sales strategy for regional teams, including whitespace analysis, territory planning, and market opportunity identification. Leveraging AI-driven market intelligence, predictive analytics, and customer insights, you will proactively uncover business opportunities, assess emerging trends, identify market gaps, and guide sales initiatives that address complex customer priorities and measurable business outcomes.</span></p><br><p><span>The role strategically directs teams across regions in the innovation, positioning, and deployment of AI- and cloud-enabled business solutions that help customers modernize operations, improve decision-making, strengthen customer engagement, and achieve sustainable transformation. You will empower specialists and solution engineers to deliver compelling solution value propositions, build trusted executive relationships, and demonstrate Microsoft’s leadership in secure, responsible, AI-powered business transformation.</span></p><br><p><span>In partnership with internal executive stakeholders, you will drive comprehensive pipeline reviews across the territory to improve forecasting accuracy, strengthen sales discipline, and exceed revenue targets. You will also oversee the development and implementation of customer-specific sales strategies aligned to each customer’s security priorities, business application needs, and customer success plan—using AI-powered analytics and insights to strengthen long-term partnerships and accelerate growth.</span></p><br><p><span>As a people manager, you will lead and develop a high-performing team of Solution Area Specialists and Solution Engineers focused on Business Applications. This includes driving employee growth and development, coaching for impact, managing performance, executing strategic projects, and fostering a culture of collaboration, accountability, innovation, and customer obsession. In this role, you will also accelerate your career growth, develop deep business acumen, hone your selling skills, and become adept at deal structuring. Ultimately, this role is accountable for helping customers leverage Microsoft technology to achieve successful business outcomes while growing Microsoft revenue across the assigned territory. This opportunity supports flexible work arrangements, including the ability to work from home where business needs, customer commitments, and local policy allow.</span></p><br><p><span>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</span></p><br><br><b>Responsibilities</b><br><ul><li><span><strong>Lead strategic customer engagement:</strong> Guide cross-functional teams in executive-level conversations with high-value customers to understand business priorities, shape transformation agendas, deepen relationships, and identify, qualify, and accelerate strategic sales opportunities.</span></li><li><span><strong>Define and execute regional sales strategy:</strong> Establish the overarching strategy for assigned markets, including whitespace analysis, account prioritization, opportunity development, territory planning, and competitive positioning for Microsoft Business Applications, AI, and cloud solutions.</span></li><li><span><strong>Uncover market opportunities and drive predictive planning:</strong> Leverage AI-driven market intelligence, trend analysis, customer insights, competitive signals, propensity data, renewal data, consumption data, and usage analytics to identify emerging needs, market gaps, and future demand across the territory.</span></li><li><span><strong>Accelerate AI and cloud transformation:</strong> Direct teams across regions in the innovation, positioning, and deployment of AI- and cloud-enabled solutions that advance customer transformation, integrate Microsoft Business Applications and AI capabilities, and deliver measurable business outcomes.</span></li><li><span><strong>Own pipeline discipline, forecast accuracy, and deal execution:</strong> Empower teams to conduct comprehensive sales pipeline reviews with internal executive stakeholders, strengthen pipeline hygiene, improve forecasting precision, support complex deal structuring, mitigate risks, and consistently exceed sales and consumption targets through AI-powered analytics and forecasting tools.</span></li><li><span><strong>Embed security, trust, customer success, and partner scale:</strong> Oversee customer-specific sales strategies aligned to security priorities and customer success plans, demonstrate Microsoft’s commitment to secure and responsible AI-powered transformation, and activate partner ecosystems to drive co-selling, partner attach, adoption, value realization, and long-term customer partnerships.</span></li><li><span><strong>Lead, coach, and develop high-performing teams:</strong> Attract, develop, and retain strong talent; model Microsoft’s culture and values; coach employees for growth; manage performance; build an inclusive and accountable team culture; and enable Specialists and Solution Engineers to operate as trusted advisors who translate customer priorities into business application solutions that drive Microsoft revenue growth.</span></li></ul><br><b>Qualifications</b><br><p><span><strong>Required Qualifications (RQs)</strong></span></p><br><ul><li><span>9+ years technology-related sales or account management experience</span></li></ul><ul><li><span>OR Bachelor's Degree in Computer Science, Information Technology, </span></li></ul><p><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Business Administration, or related field AND 8+ years technology-related </span></p><br><p><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; sales or account management experience.</span></p><br><p><span><strong>Preferred Qualifications (PQs)</strong></span></p><br><ul><li><span>12+ years technology-related sales or account management experience</span></li></ul><ul><li><span>OR Bachelor's Degree in Information Technology, or related field AND 10+ </span></li></ul><p><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; years technology-related sales or account management experience</span></p><br><ul><li><span>OR Master's Degree in Business Administration (i.e., MBA), Information </span></li></ul><p><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Technology, or related field AND 8+ years technology-related sales or </span></p><br><p><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; account management experience.</span></p><br><ul><li><span>10+ years services sales or account management experience.</span></li><li><span>5+ years people management experience. </span></li><li><span>2+ years manager of managers experience.</span></li></ul> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>

Work Location:10th Of Ramadan, Egypt<br>Main Purpose Of The Job The Technical Office Engineer supports the team to achieve project objectives. They will be a core member of the team and be accountable for conducting the accessories specifications, concept/detailed design, design review,<br><br>Key Responsibilities Prepare all technical documents (drawings, guarantee tables, TDS, BOM, and instruction sheets) as sales/project teams requested. Manage issuing codes for new approved products in cooperation with the planning team. Design new items and improve current items in cooperation with the R&D team. Technical support for projects and sites for any problem or improvement required. Technical support for the sales department for any technical issues. Support in solving & investigating customers' technical problems and complaints. Study the cost reduction for products in cooperation with R&D and manufacturing teams. Study tenders and prepare tender submittals from a technical aspect. Ensure design is matching with technical specifications & technical aspects & quality standards. Manage product technical calculations and order component details.<br>Job Requirement:Education: B. Sc. in electrical power engineering. Years of Experience: 2-5 years of experience in a technical office-related field. Language: Very good level of English & Arabic. Computer skills: Advanced Microsoft computer skills (Excel & Access) with prior experience working with ERP systems—Auto CAD is a must, and any other helpful software is advantageous.<br>Technical competencies:Electrical design experience. Understanding of distribution standards and technologies. Working knowledge of cable accessory design. Customer and quality awareness. Dealing with client interface design. Technical documentation. Working knowledge of ISO systems.