concrete worker Jobs

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion!</p> <p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartistu00ae, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart.</p> <p>Join us and become a Heartistu00ae.</p> <h4>Job description</h4> <p>Maintains complete knowledge of and complies with all departmental policies, service procedures, and standards.</p> <p>Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as intended.</p> <p>Anticipates guestsu2019 needs, responds promptly and acknowledges all guests, however busy and whatever time of day.</p> <p>Maintains positive guest relations at all times.</p> <p>Resolves guest complaints, ensuring guest satisfaction.</p> <p>Monitors and maintains cleanliness, sanitation and organization of assigned work areas.</p> <p>Maintains complete knowledge of:</p> <ul> <li>All hotel facilities, services, and hours of operation.</li> <li>All guest room layouts, bed types, du00e9cor, appointments, and locations.</li> <li>Room availability for any given day.</li> <li>Restricted dates, rates and room types.</li> <li>All room rates, packages and promotions.</li> <li>Specific arrangements between hotel and travel agencies, corporate reservations center.</li> <li>Entertainment and special events scheduled in the hotel.</li> </ul> <p>Accesses all functions of the computer system.</p> <p>Evaluates the staffing requirements and prepares work schedules weekly, adhering to budget goals.</p> <p>Ensures that the reservation lines are attended at all times during scheduled hours and that sufficient staffing is present to meet the daily business demands.</p> <p>Documents any late or absent employees; maintains accurate and current employee records.</p> <p>Schedules and assigns staff breaks.</p> <p>Communicates anticipated business demands daily with each employee (arrivals, departures, group functions, guest requests, etc.).</p> <p>Legibly updates information board.</p> <p>Ensures staff's knowledge of hotel services, features and amenities.</p> <p>Prepares and communicates assignments to the staff. Assigns additional tasks as they arise.</p> <p>Responds to incoming calls.</p> <p>Accesses and ensures that reservation agents properly access all functions of the reservations system.</p> <p>Monitors and ensures that reservations staff performs their job functions to the hotel's standards.</p> <p>Monitors and ensures that all reservations (including manual) are input into the system.</p> <p>Monitors reservations requested by fax, telex and mail.</p> <p>Ensures guest history accounts are kept current.</p> <p>Ensures advance deposits, refunds of such and confirmation of both are processed.</p> <p>Monitors group reservation activity daily and communicates status with sales department. Follows up on tentative sales bookings with respective sales manager to update status.</p> <p>Ensures group files are accurate and kept current.</p> <p>Ensures that group requirements are entered from the sales booking sheet.</p> <p>Processes change forms received from sales after checking availability; resolves any discrepancies.</p> <p>Ensures that group room blocks are released to general inventory after group's cut-off date or cancellation.</p> <p>Ensures that rooming lists are input into the system.</p> <p>Pre-blocks group rooms where special requests are made.</p> <p>Assists reservations staff whenever necessary in performing all job functions.</p> <p>Conducts on-job training program on the required job functions with criterion expected and department orientation for new hires. Conducts ongoing training with existing staff.</p> <p>Works closely with other departments to effectively accommodate guests' special requests and amenities.</p> <p>Communicates designated VIP reservations to the general manager and department managers.</p> <p>Works closely with the front desk manager in determining the percentage for overbooking.</p> <p>Reviews no-show reservations and processes charges. Tracks group no-show reservations and distributes it to sales department.</p> <p>Compiles reports on no-show for future business forecasting.</p> <p>Reviews master file activity report daily for accuracy of codes, rates and guest information.</p> <p>Communicates room availability (particularly status changes on any date) to reservations staff, front desk manager and corporate reservations center.</p> <p>Reviews any reservations erroneously taken during restricted dates with individual responsible.</p> <p>Reviews previous night's occupancy report and tracks for forecasting future business patterns.</p> <p>Monitors wait list and determines priority of guests to be contacted for room availability.</p> <p>Creates travel agent master in computer.</p> <p>Reviews travel agency commission report daily for accuracy; resolves any discrepancies.</p> <p>Monitors system problems, maintains log of such and coordinates corrections with the service company representative.</p> <p>Prepares work orders for maintenance repairs and distributes them to engineering.</p> <p>Maintains supply levels and legibly documents needs on a requisition.</p> <p>Organizes and sets up office files on designated reference or resource information; keeps filing up-to-date.</p> <p>Prepares and distributes weekly, monthly and annual forecasts.</p> <p>Prepares and submits daily and weekly payroll records.</p> <p>Ensures that all pertinent information is documented in the log book daily.</p> <p>Conducts performance appraisals of designated staff annually.</p> <p>Attends designated meetings.</p> <p>Reviews status of assignments and any follow-up action with on-coming supervisor.</p> <p>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which are organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings.</p> <p>To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p> <p>To implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p> <p>To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling and reducing chemical dirtiness.</p> <p>Carries out all responsibilities related to the quality management systems implemented at the facilities.</p> <p>Carries out all other duties assigned by managers and hotel management not specified in the job description.</p> <p>Carry out all responsibilities related to protection from pandemic disease and action response implemented at the facilities.</p> <h4>Qualifications</h4> <ul> <li>Education: At least a high school or vocational diploma.</li> <li>Experience: One yearu2019s experience as a reservations agent, preferably in a style hotel.</li> <li>Foreign language: Fluency in English both verbal and non-verbal.</li> <li>Courses and training: Prior attendance in courses and seminars in the related field.</li> <li>Computer literacy: Compute basic arithmetic.</li> <li>Skills:</li> <ul> <li>Prioritize and organize.</li> <li>Be a clear thinker, remaining calm and resolving problems using good judgment.</li> <li>Follow directions thoroughly.</li> <li>Understand guestu2019s service needs.</li> <li>Work cohesively with co-workers as part of a team.</li> <li>Work with minimal supervision.</li> <li>Maintain confidentiality of guest information and pertinent hotel data.</li> <li>Ascertain departmental training needs and provide such training.</li> <li>Direct performance of staff and follow up with corrections when needed.</li> <li>Ability to input and access information in the property management system and computers.</li> <li>Familiarity with yield management and forecasting.</li> </ul> </ul> <h4>Additional information</h4> <p>Implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staff.</p> <p>Provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling and reducing chemical dirtiness.</p> <p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</p> <p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></p><p></p>

<p><h4>Job summary</h4> <p>Tahseen, an interdisciplinary hospitality leadership development program, aims at successfully driving increased levels of engagement and interest of local nationals into this ever-growing professional sector. Tahseen is a 12–18 month program in cooperation with Cornell University.</p> <br> <h4>Candidate profile</h4> <br> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 4 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> </ul> <br> <h4>Core work activities</h4> <br> <h4>Managing discipline work, projects, and policies</h4> <ul> <li>Coordinates and implements accounting work and projects as assigned.</li> <li>Coordinates, implements, and follows up on audits for all areas of property operations.</li> <li>Complies with federal and state laws applying to operations procedures.</li> <li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li> <li>Analyzes information and evaluates results to choose the best solution and solve problems.</li> <li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li> <li>Balances ledgers.</li> </ul> <br> <h4>Supporting property operations</h4> <ul> <li>Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li> <li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li> <li>Evaluates if discipline teams are meeting service needs and provides feedback to teams.</li> <li>Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.</li> <li>Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</li> <li>Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.</li> <li>Works with team to put sustainable work processes and systems in place that support the execution of the strategy.</li> <li>Reviews reports and financial statements to determine operations performance against budget.</li> <li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li> </ul> <br> <h4>Managing and monitoring activities that affect the customer and guest experience</h4> <ul> <li>Provides excellent customer service by being readily available and approachable for all customers and guests.</li> <li>Takes proactive approaches when dealing with customers and guest concerns.</li> <li>Extends professionalism and courtesy to customers and guests at all times.</li> <li>Responds timely to customer service department requests.</li> <li>Ensures all team members meet or exceed all hospitality requirements.</li> </ul> <br> <h4>Supporting profitability</h4> <ul> <li>Supports annual quality audits.</li> <li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li> </ul> <br> <h4>Supporting safety standards and work procedures</h4> <ul> <li>Implements property emergency plan.</li> <li>Provides a safe working environment in compliance with Occupational Safety and Health Administration and MSDS.</li> <li>Implements and sustains property accident prevention programs.</li> <li>Follows property-specific recovery plans.</li> </ul> <br> <h4>Additional responsibilities</h4> <ul> <li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li> <li>Demonstrates self-confidence, energy and enthusiasm.</li> <li>Manages group or interpersonal conflict.</li> <li>Informs and updates the executives, peers and subordinates on relevant information in a timely manner.</li> <li>Manages time and possesses organizational skills.</li> <li>Presents ideas, expectations and information in a concise, organized manner.</li> <li>Uses problem-solving methodology for decision making and follow up.</li> <li>Makes calls if necessary.</li> </ul> <br> <h4>Leadership development</h4> <ul> <li>Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.</li> <li>Includes a combination of specialized industry knowledge and leadership skills. It allows you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.</li> </ul> <br> <h4>Education for employment (EFE)</h4> <ul> <li>The EFE component uses a blend of locally and internationally developed hospitality courses that have been especially created to prepare local nationals for careers in the hospitality industry.</li> <li>This six-week part of Tahseen includes approximately 260 hours of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.</li> </ul> <br> <h4>General training</h4> <p>Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2–3 weeks in each discipline. The six disciplines are:</p> <ul> <li>Rooms operations</li> <li>Food & beverage</li> <li>Sales & marketing (BMSC)</li> <li>Human resources</li> <li>Safety & security (loss prevention)</li> <li>Finance</li> </ul> <br> <h4>The specialization course</h4> <ul> <li>Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.</li> <li>The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.</li> <li>Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with and learn from best-in-class hospitality leaders from around the globe – developing vital skills and be part of shaping your country’s economic future.</li> <li>Upon completing the Tahseen program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</li> </ul> <br> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <br> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities</p><p></p>