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<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Assist management in screening CVs, conducting interviews, and selecting new candidate hires using selection tools and systems.<br>
Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies, and guidelines.<br>
Inform Human Resources management of issues related to employee relations within the division or property.<br>
Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.<br>
Assist and support management and the leadership team with handling and resolving Human Resources issues.<br>
Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards.<br>
Assist employees with internal and external transfer requests and procedures.<br>
Monitor and assist managers and supervisors with hiring processes and issues.<br>
Coordinate and conduct applicant reference checks, background checks, and social insurance in accordance with company procedures.<br>
Communicate to all applicants receiving a job offer the necessary documentation required to bring on the first day of employment in order to complete employment verification forms.<br>
Create and maintain new hire files and enter them into PeopleSoft.<br>
Create new employee personnel files.<br>
Assist with orientation of new employees.<br>
Maintain confidentiality and security of employee and property records, files, and information.<br>
Ensure accurate maintenance of all employee records and files (e.g., interview documents, reference checks, applicant self-identification forms, department orientation checklists).<br>
Discuss work topics, activities, or problems with co-workers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.<br>
Create and type office correspondence using a computer.<br>
Create and maintain filing systems.</p>
<p>Promote environmental responsibility by participating in activities organized to protect biological diversity and sharing individual responsibilities to increase environmental knowledge and carry out necessary training.<br>
Minimize consumption of resources such as paper and printed materials.<br>
Implement necessary warnings and departmental training to save energy within the facility.<br>
Carry out decisions made for energy conservation.<br>
Evaluate the environmental impact and energy efficiency of purchased equipment.<br>
Fulfill responsibilities to properly eliminate and collect waste, reduce environmental pollution, and minimize harmful effects on the environment.<br>
Carry out all responsibilities related to quality management and food safety management systems implemented at the facilities.<br>
Perform all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<ul>
<li>Education: Bachelor’s degree</li>
<li>Experience: At least 1 year of related work experience</li>
<li>Foreign language: Sufficient level of English to be able to write reports according to international standards</li>
<li>Courses and training: Prior attendance in courses and seminars in the field</li>
<li>Computer literacy: MS Office applications</li>
<li>Special qualifications: Multi-tasking, time management, detail orientation, planning, and organizing</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In one to two sentences, introduce the team, property, or office environment in a way that reflects the culture.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>Founded in 2000 in Antalya by award-winning Turkish entrepreneur Fettah Tamince, who desired to create cities within cities.<br>
Encapsulating traditional Turkish hospitality, where each Rixos destination is a rich living space where guests and residents can find everything they need, always in a carefree atmosphere.<br>
In 2017 Rixos Hotels announced a strategic partnership with Accor Hotels, and in 2022 Rixos became part of Ennismore’s “Immersive Resorts” and became the backbone of “All Inclusive Collection”.</p>
<p><strong>Brand network:</strong><br>
Currently 35 hotels (13,000+ rooms) operating and more than 20 hotels (12,000+ rooms) in the pipeline.<br>
With a global presence, Rixos Hotels & Resorts are renowned for providing guests of all ages and interests with the ultimate all-inclusive experience.<br>
With all-inclusive, all-exclusive programming and services, we cater for every member of the family and we are always where our guests want us to be!</p>
<p><strong>What is special about Rixos service?</strong><br>
A culture of noticing the little things and knowing that the little things have always been the big things!</p>
<p>Are you ready to join our amazing multicultural environment, work in real luxury hotels with ongoing career growth and development opportunities, as well as the most competitive salary and benefits?<br>
Apply now, join Rixos and make a difference in others’ lives!</p>
<h4>Job description</h4>
<p><strong>Director, People & Culture</strong><br>
We are seeking an experienced leader with comprehensive expertise in human resources operations and a demonstrated ability to execute strategic initiatives that drive organizational performance and ensure regulatory compliance.</p>
<p><strong>Key responsibilities:</strong></p>
<ul>
<li>Direct and oversee all operations of the People & Culture Department and execute the human resources strategy in alignment with senior leadership directives</li>
<li>Establish and maintain professional employee relations standards through structured communication protocols, documented procedures, and adherence to company policies</li>
<li>Serve as a member of the Executive Committee, providing strategic human resources counsel on talent management, organizational development, employee relations, and administrative oversight</li>
<li>Deliver strategic human resources support to executive leadership and ensure all policies and procedures align with the organization's mission and legal requirements</li>
<li>Provide guidance to departmental leaders and senior managers in developing and implementing corrective action plans based on employee feedback and performance data</li>
<li>Administer all human resources programs including compensation and benefits administration, leave management, disciplinary procedures, investigations, performance management, talent management, occupational health and safety, and training and development initiatives</li>
<li>Develop and manage the annual People & Culture budget, monitor expenditures, prepare month-end financial reports, and forecast departmental accounts</li>
<li>Conduct analysis of organizational trends and metrics using the human resources information system (HRIS) and talent management platforms to inform strategic decisions</li>
<li>Oversee recruitment operations in accordance with established company policies and procedures</li>
<li>Ensure organizational compliance with all applicable employment laws, regulations, and occupational health and safety requirements; conduct regular audits and update policies as necessary</li>
<li>Evaluate and enhance human resources processes and practices to optimize operational efficiency and organizational performance</li>
<li>Execute disciplinary actions and employee terminations in accordance with company policy and legal requirements</li>
<li>Coordinate and oversee employee events and organizational initiatives</li>
<li>Provide oversight and support for designated committees including Employee Recognition and Diversity, Equity & Inclusion</li>
<li>Ensure adherence to Accor/Ennismore policies and local legislation across all human resources functions</li>
<li>Maintain professional standards in all interactions and communications</li>
<li>Perform additional duties as assigned</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Required qualifications:</strong></p>
<ul>
<li>Bachelor's degree in Human Resources, Business Administration, or related field</li>
<li>Minimum of 10 years of progressive Human Resources Management experience, including responsibility for HR operations and strategic initiatives</li>
<li>Demonstrated expertise across all core HR functions including recruitment, compensation and benefits administration, employee relations, performance management, and compliance</li>
<li>Advanced proficiency in written and verbal communication with the ability to articulate HR strategy to executive leadership and all organizational levels</li>
<li>Proven capability to design and implement leadership development and talent management programs</li>
<li>Strong financial acumen with demonstrated experience in budget development, expense management, and financial forecasting</li>
<li>Comprehensive knowledge of employment law, regulatory compliance, and occupational health and safety requirements</li>
<li>Established track record of building and managing high-performing HR teams</li>
</ul>
<p><strong>Preferred qualifications:</strong></p>
<ul>
<li>Professional HR certification (SHRM-CP, SHRM-SCP, or equivalent)</li>
<li>Hospitality industry experience, particularly in hotel or resort operations</li>
<li>Experience with Human Resources Information Systems (HRIS) and talent management platforms</li>
<li>Demonstrated success implementing organizational change initiatives and process improvements</li>
</ul></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are looking for a DevOps Engineer with strong hands-on experience in building, automating, and maintaining scalable infrastructure and deployment pipelines. The ideal candidate should have deep expertise in CI/CD practices and observability, ensuring system reliability, performance, and fast incident resolution.</p>
<h4>What you’ll do</h4>
<ul>
<li>Design, implement, and maintain CI/CD pipelines to enable fast and reliable software releases</li>
<li>Automate manual processes and workflows to improve efficiency across the software development lifecycle</li>
<li>Manage and optimize cloud infrastructure and environments (e.g., AWS, Azure, GCP)</li>
<li>Build and maintain infrastructure using Infrastructure as Code (IaC) tools (e.g., Terraform, Ansible)</li>
<li>Monitor system performance, availability, and reliability, and proactively resolve issues</li>
<li>Troubleshoot production issues and perform root cause analysis to minimize downtime</li>
<li>Collaborate with development, QA, and operations teams to streamline deployment and release processes</li>
<li>Ensure system security, compliance, and implementation of best DevSecOps practices</li>
<li>Manage version control systems and support code integration processes</li>
<li>Maintain and improve system scalability, reliability, and performance</li>
<li>Identify areas for continuous improvement in delivery pipelines and infrastructure</li>
<li>Support incident management, change management, and deployment activities</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>2-3 years of experience in DevOps</li>
<li>Strong experience with CI/CD tools (e.g., Jenkins, GitHub Actions, ArgoCD)</li>
<li>Solid understanding of observability stacks (e.g., Prometheus, Grafana, OpenTelemetry)</li>
<li>Experience with Kubernetes (EKS or similar) and containerized environments</li>
<li>Proficiency in cloud platforms (AWS preferred)</li>
<li>Scripting and automation skills</li>
<li>Experience with incident response and production support</li>
<li>Familiarity with DevOps metrics (e.g., DORA) and best practices</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work with advanced cloud and DevOps technologies</li>
<li>Exposure to large-scale infrastructure and automation projects</li>
<li>Collaborative work environment with cross-functional teams</li>
<li>Continuous learning and development through hands-on experience</li>
<li>Contribution to impactful digital transformation initiatives</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced cloud infrastructure design and automation</li>
<li>CI/CD pipeline development and GitOps practices</li>
<li>Observability and monitoring using industry-leading tools</li>
<li>Microservices and service mesh architecture</li>
<li>Cross-platform scripting and deployment strategies</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through official channels to avoid job scams and fraud.</p></p><p></p>
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Assist management in screening CVs, conducting interviews and selecting new candidates using recruitment tools and systems.</p>
<p>Source potential candidates through different recruitment channels such as job portals, social media platforms, employee referrals and recruitment agencies.</p>
<p>Coordinate and schedule interviews between candidates and hiring managers and follow up on interview feedback.</p>
<p>Respond to questions, requests, and concerns from candidates, employees and management regarding recruitment processes and company policies.</p>
<p>Inform Human Resources management of issues related to recruitment challenges or candidate concerns within the division or property.</p>
<p>Assist and support management and the leadership team with handling and resolving recruitment and hiring issues.</p>
<p>Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards.</p>
<p>Assist employees with internal and external transfer requests and procedures.</p>
<p>Monitor and assist managers/supervisors with hiring processes and recruitment issues.</p>
<p>Coordinate and conduct applicant reference checks, background checks, and social insurance procedures in accordance with company policies.</p>
<p>Communicate to all applicants receiving a job offer the necessary documentation required to bring on the first day of employment in order to complete employment verification forms.</p>
<p>Maintain recruitment files and ensure all candidate documentation is properly recorded and stored.</p>
<p>Ensure accurate maintenance of all recruitment records and files (e.g., interview documents, reference checks, evaluation forms, applicant information).</p>
<p>Maintain confidentiality and security of candidate and employee records, files, and information.</p>
<p>Discuss work topics, activities, or problems with co-workers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.</p>
<p>Create and type office correspondence using a computer.</p>
<p>Create and maintain recruitment filing systems and databases.</p>
<p>To predict that all activities and purchased equipment may create environmental impact, participate in activities organized to protect biological diversity and share responsibilities to increase environmental awareness and provide necessary training.</p>
<p>Ensure minimum consumption of office materials and equipment currently used (paper, printing, etc.).</p>
<p>Implement necessary warnings and departmental trainings in order to save energy inside the facility and support initiatives for energy efficiency.</p>
<p>Implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and minimize harmful environmental effects.</p>
<p>Carry out all responsibilities related to the quality management systems implemented at the facility.</p>
<p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<p><strong>Education:</strong> Bachelor’s degree</p>
<p><strong>Experience:</strong> At least 1 year of related work experience</p>
<p><strong>Foreign language:</strong> Sufficient level of English to be able to write reports according to international standards.</p>
<p><strong>Courses and training:</strong> Prior attendance in courses and seminars in the field.</p>
<p><strong>Computer literacy:</strong> MS Office applications.</p>
<p><strong>Special qualifications:</strong> Multi-tasking, time management, detail orientation, planning and organizing.</p>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY The Assistant Controller manages the day-to-day operation of the Accounting Office. Primary responsibilities include financial analysis and financial reporting, budgeting/forecasting, audit and control, asset and liability reconciliation, working capital and cash control.</p><p>CORE WORK ACTIVITIES Assisting in Management of Accounting Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Oversees internal, external and regulatory audit processes. Ensures that regular on-going communication occurs with employees to create awareness of business objectives, communicate expectations, and recognize performance. Celebrates successes by publicly recognizing the contributions of team members. Establishes and maintains open, collaborative relationships with employees. Provides excellent leadership (e.g., differentiates top performers, fosters teamwork and encourages work/life balance). Ensures employees establish and maintain open, collaborative relationships within their team. Participates in the employee performance appraisal process, providing feedback as needed. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Ensures property policies are administered fairly and consistently. Utilizes an "open door" policy. Solicits employee feedback.</p><p>Managing Projects and Policies Generates and provides accurate and timely results in the form of reports, presentations, etc. Analyzes information and evaluates results to choose the best solution and solve problems. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Ensures that the P&L is accurate (i.e., costs are properly matched to revenue, costs are recorded in the proper accounts) and statements are delivered to appropriate individuals in a timely manner. Reconciles balance sheet. Ensures tax rates used for sales/use tax are current and proper amounts are collected and/or accrued. Ensures compliance with standard and local operating procedures (SOPs and LSOPs). Ensures account balances are supported by appropriate documentation in accordance with SOPs. Reviews audit issues and makes corrections as necessary. Ensures property permits, licenses and if applicable vendor contracts are current. Leverages centralized accounting processes and shared services.</p><p>Demonstrating and Applying Accounting Knowledge Demonstrates knowledge of job-relevant issues, products, systems, and processes. Keeps up-to-date technically and applying new knowledge to your job. Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Leverages technology and effectively uses information systems and tools to generate financial reports and provide managers with analytical support to drive decision-making.</p><p>Proving Financial Information and Guidance to Others Informs and/or updates the executives, the peers and the subordinates on relevant financial information in a timely manner. Attends critique meetings to review information with management team. Advises the Director of Finance on existing and evolving operating/financial issues. Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors. Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p><p>Maintaining Finance and Accounting Goals Submits reports in a timely manner, ensuring delivery deadlines. Ensures profits and losses are documented accurately. Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. Supports a strong accounting & operational control environment to safeguard assets, improve operations and profitability and manage business risks.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h4>Education and Experience</h4><p>4-year bachelor's degree in Finance and Accounting or related major; no work experience required.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 – 18-month program in cooperation with Cornell University.<br>CANDIDATE PROFILE <br>Education and Experience <br>• High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Discipline Work, Projects, and Policies <br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements, and follows up on audits for all areas of property operations.<br>• Complies with Federal and State laws applying to operations procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances ledgers.<br>Supporting Property Operations<br>• Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Evaluates if discipline teams are meeting service needs and provides feedback to teams.<br>• Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>• Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.<br>• Works with team to put sustainable work processes and systems in place that support the execution of the strategy.<br>• Reviews reports and financial statements to determine operations performance against budget.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing and Monitoring Activities that Affect the Customer and Guest Experience<br>• Provides excellent customer service by being readily available/approachable for all customers and guests.<br>• Takes proactive approaches when dealing with customers and guest concerns.<br>• Extends professionalism and courtesy to customers and guests at all times.<br>• Responds timely to customer service department request.<br>• Ensures all team members meet or exceed all hospitality requirements.<br>Supporting Profitability<br>• Supports annual quality audits.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Supporting Safety Standards and Work Procedures<br>• Implements property emergency plan.<br>• Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.<br>• Implements and sustains property accident prevention programs.<br>• Follows property-specific recovery plans.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time and possesses organizational skills.<br>• Presents ideas, expectations and information in a concise, organized manner.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes calls if necessary.<br>Leadership Development<br>• Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.<br>• Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.<br>Education for Employment (EFE)<br>• The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry.<br>• This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.<br>General Training<br>• Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 – 3 weeks in each discipline. The six disciplines are:<br>• Rooms Operations<br>• Food & Beverage<br>• Sales & Marketing (BMSC)<br>• Human Resources<br>• Safety & Security (Loss Prevention)<br>• Finance<br>The Specialization Course <br>• Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.<br>• The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.<br>• Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe – developing vital skill and be part of shaping your country’s economic future.<br>• Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 – 18 month program in cooperation with Cornell University.<br>CANDIDATE PROFILE <br>Education and Experience <br>• High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Discipline Work, Projects, and Policies <br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements, and follows up on audits for all areas of property operations.<br>• Complies with Federal and State laws applying to operations procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances ledgers.<br>Supporting Property Operations<br>• Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Evaluates if discipline teams are meeting service needs and provides feedback to teams.<br>• Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>• Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.<br>• Works with team to put sustainable work processes and systems in place that support the execution of the strategy.<br>• Reviews reports and financial statements to determine operations performance against budget.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing and Monitoring Activities that Affect the Customer and Guest Experience<br>• Provides excellent customer service by being readily available/approachable for all customers and guests.<br>• Takes proactive approaches when dealing with customers and guest concerns.<br>• Extends professionalism and courtesy to customers and guests at all times.<br>• Responds timely to customer service department request.<br>• Ensures all team members meet or exceed all hospitality requirements.<br>Supporting Profitability<br>• Supports annual quality audits.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Supporting Safety Standards and Work Procedures<br>• Implements property emergency plan.<br>• Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.<br>• Implements and sustains property accident prevention programs.<br>• Follows property-specific recovery plans.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time and possesses organizational skills.<br>• Presents ideas, expectations and information in a concise, organized manner.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes calls if necessary.<br>Leadership Development<br>• Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.<br>• Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.<br>Education for Employment (EFE)<br>• The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry.<br>• This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.<br>General Training<br>• Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 – 3 weeks in each discipline. The six disciplines are:<br>• Rooms Operations<br>• Food & Beverage<br>• Sales & Marketing (BMSC)<br>• Human Resources<br>• Safety & Security (Loss Prevention)<br>• Finance<br>The Specialization Course <br>• Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.<br>• The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.<br>• Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe – developing vital skill and be part of shaping your country’s economic future.<br>• Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 – 18 month program in cooperation with Cornell University.<br>CANDIDATE PROFILE <br>Education and Experience <br>• High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Discipline Work, Projects, and Policies <br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements, and follows up on audits for all areas of property operations.<br>• Complies with Federal and State laws applying to operations procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances ledgers.<br>Supporting Property Operations<br>• Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Evaluates if discipline teams are meeting service needs and provides feedback to teams.<br>• Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>• Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.<br>• Works with team to put sustainable work processes and systems in place that support the execution of the strategy.<br>• Reviews reports and financial statements to determine operations performance against budget.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing and Monitoring Activities that Affect the Customer and Guest Experience<br>• Provides excellent customer service by being readily available/approachable for all customers and guests.<br>• Takes proactive approaches when dealing with customers and guest concerns.<br>• Extends professionalism and courtesy to customers and guests at all times.<br>• Responds timely to customer service department request.<br>• Ensures all team members meet or exceed all hospitality requirements.<br>Supporting Profitability<br>• Supports annual quality audits.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Supporting Safety Standards and Work Procedures<br>• Implements property emergency plan.<br>• Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.<br>• Implements and sustains property accident prevention programs.<br>• Follows property-specific recovery plans.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time and possesses organizational skills.<br>• Presents ideas, expectations and information in a concise, organized manner.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes calls if necessary.<br>Leadership Development<br>• Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.<br>• Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.<br>Education for Employment (EFE)<br>• The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry.<br>• This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.<br>General Training<br>• Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 – 3 weeks in each discipline. The six disciplines are:<br>• Rooms Operations<br>• Food & Beverage<br>• Sales & Marketing (BMSC)<br>• Human Resources<br>• Safety & Security (Loss Prevention)<br>• Finance<br>The Specialization Course <br>• Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.<br>• The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.<br>• Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe – developing vital skill and be part of shaping your country’s economic future.<br>• Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Company description<\/h4>\n<p>Accor Hotels & Resorts<\/p>\n<p>We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.<\/p>\n\n<h4>Job description<\/h4>\n\n<h4>Customer relations<\/h4>\n<ul>\n<li>Enhances guest satisfaction through his\/her warm and friendly manner, availability and frequent presence in the hotel<\/li>\n<li>Handles guest comments and complaints, ensuring follow-up<\/li>\n<li>Develops strong relationships with guests with the aim of gaining their loyalty<\/li>\n<li>Ensures the quality of service provided for guests, that they are comfortable and receive a warm and personal welcome<\/li>\n<\/ul>\n\n<h4>Professional techniques \/ Production<\/h4>\n<ul>\n<li>Steers and promotes all the F&B points of sale<\/li>\n<li>Ensures that all information is duly passed on to the applicable departments<\/li>\n<li>Organises and supervises the preparation of points of sale according to activity forecasts and product information<\/li>\n<li>Ensures the brand's reference standards are properly applied<\/li>\n<li>Ensures that sales materials are of good quality and ensures that pricing is in line with strategy<\/li>\n<li>In conjunction with the Head Chef, prepares the menus, organises purchases and updates the cooking instructions<\/li>\n<li>Plans changes in the menu, sets prices and organises the work for the day in coordination with the Chef<\/li>\n<li>Is responsible for keeping equipment and furniture in good condition, for keeping machinery and appliances in reliable working order, and for following up technical maintenance<\/li>\n<li>Assures hotel management cover early mornings, evenings, weekends and on bank holidays<\/li>\n<li>Attends meetings for Heads of Department<\/li>\n<li>Passes on the management team's decisions<\/li>\n<li>Knows how all the hotel's departments operate and is able to replace another Head of Department in case of absence<\/li>\n<li>May occasionally be asked to replace the General Manager<\/li>\n<\/ul>\n\n<h4>Team management and cross-departmental responsibilities<\/h4>\n<ul>\n<li>Evolves working methods in line with brand philosophy<\/li>\n<li>Develops team spirit and motivation by creating a good working atmosphere<\/li>\n<li>Supervises recruitments in conjunction with the Points of Sale Managers<\/li>\n<li>Organises the welcome of new employees<\/li>\n<li>Carries out annual performance appraisals on managers under his\/her responsibility, sets targets and ensures that appraisals are conducted for employees<\/li>\n<li>Prepares the training plans in conjunction with the managers under his\/her responsibility<\/li>\n<li>Ensures that work schedules are consistent with activity forecasts for the hotel<\/li>\n<li>Leads working and information meetings and team discussions<\/li>\n<li>Involves and motivates the managers and employees under his\/her responsibility to meet the department's quantitative targets<\/li>\n<li>Ensures compliance with labour legislation in the F&B department<\/li>\n<li>Trains and motivates the team to use the sales pitches and ensures they are put into practice<\/li>\n<\/ul>\n\n<h4>Commercial \/ Sales<\/h4>\n<ul>\n<li>Establishes excellent relations with guests<\/li>\n<li>Prepares the commercial action plan for the department and ensures its implementation<\/li>\n<li>Sets daily sales targets to be met by the team<\/li>\n<li>Is familiar with all the hotel's services and informs guests about them to encourage use<\/li>\n<li>Analyses guests' comments and implements any corrective actions as required<\/li>\n<li>Launches and deploys marketing initiatives in the local area in order to increase revenue<\/li>\n<li>Works in close collaboration with the sales department to ensure high standards of service and satisfaction for meetings customers<\/li>\n<li>Is actively involved in the local area to keep up-to-date with specific issues and needs<\/li>\n<li>Keeps close track of what the competition is doing<\/li>\n<li>Uses creativity and innovation to facilitate commercial operations<\/li>\n<\/ul>\n\n<h4>Management and administration<\/h4>\n<ul>\n<li>Draws up the annual budget for the department and implements any corrective actions required<\/li>\n<li>Ensures that the management results for the department are in line with the hotel's targets<\/li>\n<li>Guarantees the respect of procedures governing cash operations, administration and audits, in line with the brand's internal audit guidelines<\/li>\n<li>Adapts department organisation as required and manages headcount for optimum \"prime cost\"<\/li>\n<li>Draws up, implements and ensures that internal checks are carried out<\/li>\n<li>Supervises F&B purchasing and manages stocks<\/li>\n<li>Supervises purchasing for the restaurant and kitchen, manages stocks and checks that AccorShop purchasing targets are met as decided by the brand<\/li>\n<li>Checks inventories that have been carried out<\/li>\n<li>Ensures that food and beverage costs comply with requirements defined by the hotel and the brand<\/li>\n<li>Takes part in \"Debtor\" meetings and implements actions to recover debt<\/li>\n<\/ul>\n\n<h4>Hygiene \/ Personal safety \/ Environment<\/h4>\n<ul>\n<li>Ensures that restaurant areas are kept clean<\/li>\n<li>Ensures that the equipment and cultural assets of the department remain in good condition and working order<\/li>\n<li>Sets up an action plan based on the hygiene analysis results and tracks implementation<\/li>\n<li>Applies the hotel's security regulations (in case of fire etc) and ensures they are respected<\/li>\n<li>Respects the hotel's commitments to the \"Environment Charter\" (saving energy, recycling, sorting waste etc) and ensures they are fulfilled<\/li>\n<li>Is responsible for the security of people and property in the area under his\/her remit<\/li>\n<\/ul>\n\n<h4>Qualifications<\/h4>\n<p>University degree or college diploma in hotel or F&B management and\/or culinary institute is preferred.<\/p>\n<p>Valid food safety\/food handler\u2019s certification and Smart Serve certification.<\/p>\n<p>Valid Pro Serve certification and must maintain certification.<\/p>\n<p>Minimum of 6 years of progressive leadership within hotel Food & Beverage operations.<\/p>\n<p>Experience managing progressive beverage program in multi-outlet operation, focusing on trends.<\/p>\n<p>Proven ability to drive revenues and profit, without sacrificing colleague and customer experiences with strong business acumen.<\/p>\n<p>Proven ability in menu concept and design, effective marketing, and online reputation management.<\/p>\n<p>Excellent business skills, including pricing, revenue management and cost controls.<\/p>\n<p>Excellent communication, organizational skills and interpersonal skills to assist in problem resolution with guests.<\/p>\n<p>Management experience in a unionized environment is an asset.<\/p><\/p><p><\/p>
<p><h4>Job summary</h4>
<p>Supports the director of recreation in all aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 1 year experience in the recreation/health club operations or related professional area. OR</li>
<li>2-year degree from an accredited university in health education, physical education, hotel and restaurant management, or related major; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Supporting recreation operations</strong></p>
<ul>
<li>Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li>
<li>Monitors quality, standards and meets the expectations of the customers on a daily basis.</li>
<li>Demonstrates knowledge of job-relevant issues, products, systems, and processes.</li>
<li>Schedules events, programs, and activities, as well as the work of others.</li>
<li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.</li>
<li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li>
<li>Supports the management of outside vendors including water sports and scuba.</li>
<li>Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs.</li>
<li>Manages the children's program (e.g., coordinates activities, purchases equipment and supplies etc.).</li>
<li>Manages group activities including sand painting, bonfires, and team building events.</li>
<li>Manages pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units.</li>
</ul>
<p><strong>Providing and ensuring exceptional customer service</strong></p>
<ul>
<li>Serves as a role model to demonstrate appropriate behaviors.</li>
<li>Provides services that are above and beyond for customer satisfaction and retention.</li>
<li>Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed.</li>
</ul>
<p><strong>Conducting human resources activities</strong></p>
<ul>
<li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li>
<li>Participates in the performance appraisal system process, giving feedback when needed.</li>
<li>Coordinates training activities for employees in department.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.</p><p></p>
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Develop learning strategies and plans with management based upon deficiencies identified in a needs assessment.</p>
<p>Evaluate skill level of employees.</p>
<p>Select employee participants in collaboration with manager’s nominations.</p>
<p>Seek out employee participants and market the opportunities to learn to always keep a full schedule of either classes or tutoring sessions.</p>
<p>Design, develop, and produce training materials (e.g., facilitator/participant workbooks, manuals, brochures, job aids, posters) for progressive coursework and sessions.</p>
<p>Select and specify any materials, books or other collateral required in the instruction process.</p>
<p>Prepare for training classes (e.g., materials, setup classes, breakdown classes).</p>
<p>Design and create interactive training in various formats.</p>
<p>Specify computer or electronic training tools required for instruction.</p>
<p>Maintain attendance records for each participating employee.</p>
<p>Maintain discipline and decorum in the classroom.</p>
<p>Facilitate a presentation event including management, course graduation certificates, etc.</p>
<p>Remove employee participants that do not adhere to class behaviour and study requirements.</p>
<p>Actively listen and respond positively to questions, concerns, and requests to resolve issues, delight, and build trust.</p>
<p>Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, or moving objects out of the way).</p>
<p>Assist other employees to ensure proper coverage.</p>
<p>Welcome and acknowledge each and every person with a smile, eye contact, and a friendly verbal greeting, using the person’s name when possible.</p>
<p>Speak using clear, appropriate and professional language.</p>
<p>Discuss work topics, activities, or problems with co-workers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.</p>
<p>Talk with and listen to other employees to effectively exchange information.</p>
<p>Collaborate with management to formally recognize hourly employees' performance contributions.</p>
<p>Ensure that hourly employees are trained.</p>
<p>Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies and training materials).</p>
<p>Assign and ensure tasks are completed on time and that they meet appropriate quality standards.</p>
<p>Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.</p>
<p>Collaborate with management to develop and carry out ideas and procedures, and set goals to continuously improve department performance.</p>
<p>Develop and maintain positive and productive working relationships with other employees and departments.</p>
<p>Support environmental responsibility by participating in activities organized to protect biodiversity and sharing individual responsibilities to increase environmental knowledge and conduct necessary trainings.</p>
<p>Promote minimal consumption of resources currently used, such as paper and printed materials.</p>
<p>Implement necessary warnings and departmental trainings to save energy within the facility and carry out decisions taken for energy conservation.</p>
<p>Assess environmental impact and energy efficiency of purchased equipment.</p>
<p>Fulfill responsibilities to properly eliminate and collect waste, reduce environmental pollution, and minimize harmful effects on the environment.</p>
<p>Carry out all responsibilities related to the quality management systems implemented at the facilities.</p>
<p>Perform all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<p><strong>Education:</strong> Related degree or specialized teaching credentials preferred</p>
<p><strong>Experience:</strong> At least 1 year of related work experience</p>
<p><strong>Foreign language:</strong> Outstanding level of English</p>
<p><strong>Courses and training:</strong> Prior attendance in courses and seminars in the field</p>
<p><strong>Computer literacy:</strong> Excellent computer skills</p>
<p><strong>Special qualifications:</strong> Multi-tasking, time management, detail orientation, planning and organizing</p>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Job summary</h4>
<p>Position assists casino manager in responsibilities related to daily casino operations. Position supports directing and training employees to serve guests and ensures proper standards are followed. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations, professionally and consistently. Assists with enforcing policies and procedures to ensure casino operations in accordance with local gaming regulations.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 3 years experience in casino administration or related professional area. OR</li>
<li>2-year degree from an accredited university; 1 year experience in casino administration or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Assisting in managing casino work, projects, and policies</h4>
<ul>
<li>Supports the scheduling, opening and closing of all table games, slot area and cashier operations.</li>
<li>Assists with ensuring the integrity of all gaming activity and equipment in casino.</li>
<li>Coordinates with surveillance regarding the overall security of gaming and non gaming areas.</li>
<li>Assists with enforcing established credit play policy on assigned shift, to include extension of credit to qualified customers within the established guidelines.</li>
<li>Liaisons with lead slot technician on adjustments and repairs of games.</li>
<li>Coordinates and implements casino work and projects as assigned.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li>
<li>Observes casino employees and provides feedback.</li>
</ul>
<h4>Maintaining casino goals</h4>
<ul>
<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li>
<li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li>
<li>Submits reports in a timely manner, ensuring delivery deadlines.</li>
<li>Ensures profits and losses are documented accurately.</li>
<li>Maintains a strong accounting and operational control environment to safeguard assets.</li>
<li>Promotes high visibility of casino in local market areas.</li>
</ul>
<h4>Ensuring exceptional customer service</h4>
<ul>
<li>Empowers employees to provide excellent customer service.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Sets a positive example for guest relations.</li>
<li>Promotes positive customer relations.</li>
<li>Monitors and handles guest complaints by following the instant pacification procedures.</li>
<li>Interacts at the executive level with gaming customers, setting an example for the staff in the areas of courtesy and service.</li>
<li>Provides guidance and professionalism on all disputes that may arise in the casino.</li>
</ul>
<h4>Additional responsibilities</h4>
<ul>
<li>Assists in other casino operations when needed.</li>
<li>Participates in department wide projects and goals.</li>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Demonstrates personal integrity.</li>
<li>Uses effective listening skills.</li>
<li>Demonstrates self confidence, energy and enthusiasm.</li>
<li>Manages group or interpersonal conflict effectively.</li>
<li>Informs and/or updates the executives and peers on relevant information in a timely manner.</li>
<li>Manages time well and possesses strong organizational skills.</li>
<li>Presents ideas, expectations and information in a concise well organized way.</li>
<li>Uses problem solving methodology for decision making and follow up.</li>
<li>Ensures that cleanliness and condition of each area meets designated standards.</li>
<li>Records all progressive readings prior to casino opening and after closing.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Since opening in 1928, our legendary property has been the preferred address for celebrities, royalty and the international elite — and it’s easy to see why. Located at the intersection of Wilshire Boulevard and Rodeo Drive, we put you in the enviable heart of Beverly Hills, with designer shopping, fine dining and postcard-worthy views at our doorstep.</p>
<h4>In Room Dining Busser</h4>
<p>Beverly Wilshire, Beverly Hills. A Four Seasons Hotel</p>
<p>The Beverly Wilshire, Beverly Hills, A Four Seasons Hotel is looking for a Busser in In-Room Dining who shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape employee experience by providing exceptional knowledge and service in support of our world-renowned hotels. The Busser reports to the Room Service Manager. Work authorization for the location is required.</p>
<h4>Join Our Team</h4>
<p>In captivating Beverly Hills with Rodeo Drive boutiques glittering at the doorstep, this legendary Los Angeles landmark buzzes with renewed vitality. Offering tradition and trend, peaceful privacy and lively sophistication, Beverly Wilshire wants YOU to be part of our talented team of individuals who provide thoughtful Four Seasons care to warm every moment.</p>
<h4>Responsibilities</h4>
<ul>
<li>The Busser serves guests needs by assisting the In Room Dining Server in delivering food, tray table removal and completing guest requests. Works quickly in high-pressure environment and ability to handle multiple tasks at once.</li>
<li>Clear, clean and set-up room service tray tables, chairs, linens, china, glass and silver for service in an unobtrusive manner according to Four Seasons Standards to ensure superior service; ensure that guest corridors and service landings are free from tray tables and debris.</li>
<li>Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.</li>
<li>Stock linens, china, glass, silver, and food items for service; assist in preparation of smaller items such as toast, soup, or beverages.</li>
<li>Breakdown, clean and set-up tray tables and Room Service side stations.</li>
<li>Assist with delivery of food items to guest rooms.</li>
<li>Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</li>
<li>Work harmoniously and professionally with co-workers and supervisors.</li>
</ul>
<h4>Preferred Qualifications and Skills</h4>
<p>We are looking for individuals who have ability to accurately read food tickets and communicate orders with the kitchen and servers. Previous experience of 1 year desired. Applicants are required to have high analytical and organizational skills. Speaking, writing and reading English is required. This position requires an applicant with a flexible schedule and the ability to work different shifts and some weekends.</p>
<h4>What to Expect: You Will…</h4>
<ul>
<li>Be part of a cohesive team with opportunities to build a successful career with global potential</li>
<li>Have access to a robust benefit plan</li>
<li>Have the opportunity to engage in diverse and challenging work</li>
<li>Derive a sense of pride in work well done</li>
<li>Be recognized for excellence</li>
</ul>
<p><strong>Hourly Rate:</strong> $21.90</p>
<p>Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.</p>
<p><strong>Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.</strong></p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 – 18 month program in cooperation with Cornell University.<br>CANDIDATE PROFILE <br>Education and Experience <br>• High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Discipline Work, Projects, and Policies <br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements, and follows up on audits for all areas of property operations.<br>• Complies with Federal and State laws applying to operations procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances ledgers.<br>Supporting Property Operations<br>• Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Evaluates if discipline teams are meeting service needs and provides feedback to teams.<br>• Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>• Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.<br>• Works with team to put sustainable work processes and systems in place that support the execution of the strategy.<br>• Reviews reports and financial statements to determine operations performance against budget.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing and Monitoring Activities that Affect the Customer and Guest Experience<br>• Provides excellent customer service by being readily available/approachable for all customers and guests.<br>• Takes proactive approaches when dealing with customers and guest concerns.<br>• Extends professionalism and courtesy to customers and guests at all times.<br>• Responds timely to customer service department request.<br>• Ensures all team members meet or exceed all hospitality requirements.<br>Supporting Profitability<br>• Supports annual quality audits.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Supporting Safety Standards and Work Procedures<br>• Implements property emergency plan.<br>• Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.<br>• Implements and sustains property accident prevention programs.<br>• Follows property-specific recovery plans.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time and possesses organizational skills.<br>• Presents ideas, expectations and information in a concise, organized manner.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes calls if necessary.<br>Leadership Development<br>• Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.<br>• Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.<br>Education for Employment (EFE)<br>• The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry.<br>• This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.<br>General Training<br>• Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 – 3 weeks in each discipline. The six disciplines are:<br>• Rooms Operations<br>• Food & Beverage<br>• Sales & Marketing (BMSC)<br>• Human Resources<br>• Safety & Security (Loss Prevention)<br>• Finance<br>The Specialization Course <br>• Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.<br>• The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.<br>• Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe – developing vital skill and be part of shaping your country’s economic future.<br>• Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 – 18 month program in cooperation with Cornell University.<br>CANDIDATE PROFILE <br>Education and Experience <br>• High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Discipline Work, Projects, and Policies <br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements, and follows up on audits for all areas of property operations.<br>• Complies with Federal and State laws applying to operations procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances ledgers.<br>Supporting Property Operations<br>• Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Evaluates if discipline teams are meeting service needs and provides feedback to teams.<br>• Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>• Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.<br>• Works with team to put sustainable work processes and systems in place that support the execution of the strategy.<br>• Reviews reports and financial statements to determine operations performance against budget.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing and Monitoring Activities that Affect the Customer and Guest Experience<br>• Provides excellent customer service by being readily available/approachable for all customers and guests.<br>• Takes proactive approaches when dealing with customers and guest concerns.<br>• Extends professionalism and courtesy to customers and guests at all times.<br>• Responds timely to customer service department request.<br>• Ensures all team members meet or exceed all hospitality requirements.<br>Supporting Profitability<br>• Supports annual quality audits.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Supporting Safety Standards and Work Procedures<br>• Implements property emergency plan.<br>• Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.<br>• Implements and sustains property accident prevention programs.<br>• Follows property-specific recovery plans.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time and possesses organizational skills.<br>• Presents ideas, expectations and information in a concise, organized manner.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes calls if necessary.<br>Leadership Development<br>• Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.<br>• Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.<br>Education for Employment (EFE)<br>• The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry.<br>• This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.<br>General Training<br>• Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 – 3 weeks in each discipline. The six disciplines are:<br>• Rooms Operations<br>• Food & Beverage<br>• Sales & Marketing (BMSC)<br>• Human Resources<br>• Safety & Security (Loss Prevention)<br>• Finance<br>The Specialization Course <br>• Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.<br>• The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.<br>• Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe – developing vital skill and be part of shaping your country’s economic future.<br>• Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 – 18 month program in cooperation with Cornell University.<br>CANDIDATE PROFILE <br>Education and Experience <br>• High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Discipline Work, Projects, and Policies <br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements, and follows up on audits for all areas of property operations.<br>• Complies with Federal and State laws applying to operations procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances ledgers.<br>Supporting Property Operations<br>• Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Evaluates if discipline teams are meeting service needs and provides feedback to teams.<br>• Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>• Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.<br>• Works with team to put sustainable work processes and systems in place that support the execution of the strategy.<br>• Reviews reports and financial statements to determine operations performance against budget.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing and Monitoring Activities that Affect the Customer and Guest Experience<br>• Provides excellent customer service by being readily available/approachable for all customers and guests.<br>• Takes proactive approaches when dealing with customers and guest concerns.<br>• Extends professionalism and courtesy to customers and guests at all times.<br>• Responds timely to customer service department request.<br>• Ensures all team members meet or exceed all hospitality requirements.<br>Supporting Profitability<br>• Supports annual quality audits.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Supporting Safety Standards and Work Procedures<br>• Implements property emergency plan.<br>• Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.<br>• Implements and sustains property accident prevention programs.<br>• Follows property-specific recovery plans.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time and possesses organizational skills.<br>• Presents ideas, expectations and information in a concise, organized manner.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes calls if necessary.<br>Leadership Development<br>• Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.<br>• Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.<br>Education for Employment (EFE)<br>• The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry.<br>• This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.<br>General Training<br>• Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 – 3 weeks in each discipline. The six disciplines are:<br>• Rooms Operations<br>• Food & Beverage<br>• Sales & Marketing (BMSC)<br>• Human Resources<br>• Safety & Security (Loss Prevention)<br>• Finance<br>The Specialization Course <br>• Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.<br>• The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.<br>• Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe – developing vital skill and be part of shaping your country’s economic future.<br>• Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 – 18 month program in cooperation with Cornell University.<br>CANDIDATE PROFILE <br>Education and Experience <br>• High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Discipline Work, Projects, and Policies <br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements, and follows up on audits for all areas of property operations.<br>• Complies with Federal and State laws applying to operations procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances ledgers.<br>Supporting Property Operations<br>• Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Evaluates if discipline teams are meeting service needs and provides feedback to teams.<br>• Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>• Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.<br>• Works with team to put sustainable work processes and systems in place that support the execution of the strategy.<br>• Reviews reports and financial statements to determine operations performance against budget.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing and Monitoring Activities that Affect the Customer and Guest Experience<br>• Provides excellent customer service by being readily available/approachable for all customers and guests.<br>• Takes proactive approaches when dealing with customers and guest concerns.<br>• Extends professionalism and courtesy to customers and guests at all times.<br>• Responds timely to customer service department request.<br>• Ensures all team members meet or exceed all hospitality requirements.<br>Supporting Profitability<br>• Supports annual quality audits.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Supporting Safety Standards and Work Procedures<br>• Implements property emergency plan.<br>• Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.<br>• Implements and sustains property accident prevention programs.<br>• Follows property-specific recovery plans.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time and possesses organizational skills.<br>• Presents ideas, expectations and information in a concise, organized manner.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes calls if necessary.<br>Leadership Development<br>• Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.<br>• Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.<br>Education for Employment (EFE)<br>• The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry.<br>• This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.<br>General Training<br>• Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 – 3 weeks in each discipline. The six disciplines are:<br>• Rooms Operations<br>• Food & Beverage<br>• Sales & Marketing (BMSC)<br>• Human Resources<br>• Safety & Security (Loss Prevention)<br>• Finance<br>The Specialization Course <br>• Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.<br>• The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.<br>• Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe – developing vital skill and be part of shaping your country’s economic future.<br>• Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br>
<p>We are seeking a Technical Delivery Portfolio Lead to oversee a portfolio of IT and Digital delivery programmes supporting Vodafone UK’s enterprise strategy. This role is responsible for leading a team of project professionals and ensuring the successful, end-to-end delivery of complex, geographically distributed technology initiatives. The position plays a key role in driving business process transformation, embedding best practices, and enabling innovation through data, analytics, and AI-led initiatives while maintaining strong alignment with organisational objectives.</p><br><br><br><b>What you’ll do</b>
<br>
<p>Lead and support a team of approximately 10–15 project professionals, fostering a collaborative and high-performance culture<br>Act as a key service interface for UK IT & Digital portfolios<br>Coach, mentor and support team capability development<br>Continuously improve delivery practices and ways of working to enhance efficiency<br>Plan, allocate and monitor team utilisation, including recruitment and capability development<br>Define clear objectives, roles and performance expectations aligned with strategic goals<br>Manage stakeholder relationships across multiple functions and seniority levels<br>Oversee end-to-end project delivery, ensuring outcomes are achieved on time, within scope, quality and budget<br>Ensure adherence to governance standards and project management best practices<br>Manage risks, issues and dependencies with effective mitigation and escalation<br>Provide accurate operational and performance reporting<br>Collaborate with external partners and internal matrix teams to deliver outcomes<br>Leverage AI technologies and data analytics to enhance delivery effectiveness and decision-making<br>Drive quality, consistency, and process excellence across the portfolio</p><br><br><br><b>Who you are</b>
<br>
<p>Strong leadership and people development capabilities<br>Proven experience in project and portfolio delivery within IT or telecommunications environments<br>Confident communicator with strong stakeholder engagement and negotiation skills<br>Skilled in managing complexity, resolving conflicts and influencing outcomes<br>Experience in managing distributed teams and working within matrix organisations<br>Knowledge of business transformation, digital delivery, and data-led decision-making<br>Demonstrated ability in financial planning, budgeting and resource management<br>Familiarity with partner/vendor management<br>Well-organised, detail-oriented and able to manage multiple priorities effectively<br>Holds a relevant degree in computer science, engineering, telecommunications or management<br>Certified in recognised project management frameworks such as PRINCE2, PMP, Agile or SAFe<br>Fluent in English</p><br><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br>
<p>Opportunity to lead strategic, high-impact programmes within a global organisation<br>Exposure to senior stakeholders and complex international delivery environments<br>A collaborative culture focused on continuous learning and innovation<br>Ability to shape delivery practices and influence transformation initiatives<br>Career development through leadership experience and cross-functional engagement</p><br><br><br><b>What skills you will learn</b>
<br>
<p>Advanced portfolio and programme leadership techniques<br>Strategic stakeholder management at senior organisational levels<br>Application of AI and data analytics in delivery optimisation<br>Large-scale resource and financial planning<br>Driving enterprise-wide transformation and operational excellence</p><br><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
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<ul>
<li>LinkedIn: https://www.linkedin.com/company/vois/</li>
<li>Facebook: https://www.facebook.com/voisglobal</li>
<li>Instagram: https://www.instagram.com/voisglobal/</li>
<li>You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2</li>
</ul>
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</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>"Why work for Accor?</p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Develop learning strategies and plans with management based upon deficiencies identified in a needs assessment.</li><li>Evaluate skill level of employees.</li><li>Select employee participants in collaboration with manager’s nominations.</li><li>Seek out employee participants and market the opportunities to learn to always keep a full schedule of either classes or tutoring sessions.</li><li>Design, develop, and produce training materials (e.g., facilitator/participant workbooks, manuals, brochures, job aids, posters) for progressive coursework and sessions.</li><li>Select and specify any materials, books or other collateral required in the instruction process.</li><li>Prepare for training classes (e.g., materials, setup classes, breakdown classes).</li><li>Design and create interactive training in various formats.</li><li>Specify computer or electronic training tools required for instruction.</li><li>Maintaining attendance records for each participating employee.</li><li>Maintain discipline and decorum in the classroom.</li><li>Facilitate a presentation event including management, course graduation certificates, etc.</li><li>Remove employee participants that do not adhere to class behaviour and study requirements.</li><li>Actively listen and respond positively to questions, concerns, and requests to resolve issues, delight, and build trust.</li><li>Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, or moving objects out of the way).</li><li>Assist other employees to ensure proper coverage.</li><li>Welcome and acknowledge each and every person with a smile, eye contact, and a friendly verbal greeting, using the person’s name when possible.</li><li>Speak using clear, appropriate and professional language.</li><li>Discuss work topics, activities, or problems with co-workers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.</li><li>Talk with and listen to other employees to effectively exchange information</li><li>Collaborate with management to formally recognize hourly employees' performance contributions.</li><li>Ensure that hourly employees are trained.</li><li>Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies and training materials).</li><li>Assign and ensure tasks are completed on time and that they meet appropriate quality standards.</li><li>Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.</li><li>Collaborate with management to develop and carry-out ideas and procedures, and set goals to continuously improve department performance.</li><li>Develop and maintain positive and productive working relationships with other employees and departments.</li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li><li>Carry out all responsibilities related to the quality management systems implemented at the facilities.</li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li></ul><br>Qualifications<br><br><ul><li><strong>Education</strong>: Related degree or specialized teaching credentials preferred</li><li><strong>Experience:</strong> At least 1 year of related work experience</li><li><strong>Foreign Language:</strong> outstanding level of English</li><li><strong>Courses and Training:</strong> Prior attendance in courses and seminars in the field.</li><li><strong>Computer Literacy:</strong> Excellent computer skills</li><li><strong>Special Qualifications: </strong>Multi-Tasking, Time Management, Detail Orientation Planning and Organizing</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>Coordinate and manage the day-to-day activities of the radio planning subgroup and ensure that targets are met within the defined time frame. Come up with initiatives to improve radio planning workflow processes with external entities and cost-saving initiatives as well. Ensure that all trials are done according to plan.</p>
<h4>Key accountabilities & decision ownership</h4>
<h4>Technical management</h4>
<p>Throughout the assigned geographical area, the senior supervisor shall have the following responsibilities for both 2G and 3G radio access networks:</p>
<ul>
<li>Supervise the radio base station rollout activities for his area in a timely manner according to the agreed rollout plan.</li>
<li>Ensure regular survey schedules are conducted according to plan.</li>
<li>Ensure that different types of planning analysis methodologies are carried out by subordinates to identify problem areas and assess network planning new techniques.</li>
<li>Guide and supervise the BTS sites design in the area of responsibility to support the coverage, capacity, and quality targets (macro, micro, indoor cells).</li>
<li>Be fully aware of the impact and apply the requirements of Egyptian protocols on BTS design.</li>
<li>Supervise the dimensioning process to maintain radio network accessibility within the acceptable grade of service (2%) without overproviding the access layer capacity.</li>
<li>Be fully aware of and proactively manage the traffic trends in the areas of responsibility.</li>
<li>Support the sales and marketing teams with emergency events and sales coverage issues within specified timescales.</li>
</ul>
<h4>HR management</h4>
<ul>
<li>Supervise a group of radio planning engineers.</li>
<li>Build a solid proactive team with full cooperation and teamwork spirit.</li>
<li>Keep team members motivated supporting team ideas and activities while being transparent for management.</li>
<li>Organize activities and distribute tasks within the team.</li>
<li>Coach new team members and integrate them into the team.</li>
<li>Carry out required performance appraisals for team members.</li>
<li>Provide development plans for team members.</li>
<li>Conduct regular meetings with the team and provide on-target feedback.</li>
</ul>
<h4>Reporting</h4>
<ul>
<li>Provide visibility through regular reports and keep records of all activities in the areas of responsibility.</li>
<li>Review all subordinates’ reports before submission to management.</li>
</ul>
<h4>Customers’ satisfaction</h4>
<p>Ensure a high standard of quality of service to our subscribers.</p>
<h4>Global network coordination</h4>
<ul>
<li>Liaise with VF-Group to ensure the best target architecture is implemented in the network.</li>
<li>Manage the technical plans in coordination with the global competence centre.</li>
</ul>
<h4>Environmental / legal standards</h4>
<p>Perform all previously mentioned duties and tasks in compliance with the environmental standards and legal requirements governing the area of responsibility. Be fully acquainted with the following:</p>
<ul>
<li>Vodafone Environmental Management System (EMS) policy and related documentation.</li>
<li>Significant impacts related to the job and the role and responsibility to control them.</li>
<li>Potential consequences of not following related EMS documentation.</li>
</ul>
<h4>Communication / interfaces</h4>
<ul>
<li>Interface with different departments within the company.</li>
<li>Attend relevant meetings with senior management.</li>
</ul>
<h4>Core competencies, knowledge, and experience</h4>
<ul>
<li><strong>Education:</strong> B.Sc. in Electrical Engineering, Communication section from a reputable university.</li>
<li><strong>Work experience:</strong> A minimum of 7 years working experience, preferably in RAN planning.</li>
<li><strong>PC knowledge:</strong> Experience with MS Office (Excel, Word, and PowerPoint). Familiarity with MS Access is preferred.</li>
<li><strong>Technical skills:</strong> Good knowledge of radio propagation theories; fully aware of radio planning tools and techniques in addition to knowledge of radio network planning roadmap and capacity features used in network planning.</li>
<li><strong>Personal skills:</strong> Managerial skills, good command of English language, ability to work independently and under pressure. A supervisor with a strong yet diplomatic personality, analytical and creative thinking. Well organized, cooperative, and able to meet changing work conditions and peak workloads.</li>
</ul>
<h4>Putting customer first</h4>
<ul>
<li>Is responsive.</li>
<li>Communicates clearly.</li>
<li>Takes personal responsibility.</li>
</ul>
<h4>Performing through our people</h4>
<ul>
<li>Gets the right resources and manages team.</li>
<li>Communicates to support team effectiveness and keeps people informed.</li>
<li>Cooperates and speaks positively about the team and promotes team effectiveness.</li>
<li>Delegates challenging work and encourages others.</li>
<li>Works to build commitment.</li>
<li>Understands emotion and verbal content.</li>
<li>Directs people, sets limits and sticks to performance standards, and takes actions to address performance when necessary.</li>
</ul>
<h4>Delivering results</h4>
<ul>
<li>Wants to do job well and creates own measures of excellence.</li>
<li>Helps others to concentrate on priorities and improves performance.</li>
<li>Reacts to short-term opportunities.</li>
<li>Takes account of financial impact of actions.</li>
<li>Is sensitive in a time-sensitive situation.</li>
</ul>
<h4>Managing a changing environment</h4>
<ul>
<li>Accepts the need for flexibility and applies rules flexibly.</li>
<li>Takes a long-term perspective.</li>
<li>Identifies problems and sees basic relationships and patterns.</li>
</ul>
<h4>Making a personal difference</h4>
<ul>
<li>Acts confidently within job role.</li>
<li>Willing to learn and take action to improve self.</li>
<li>Acts according to basic values and openness and honesty.</li>
</ul>
<h4>Communicating for impact</h4>
<ul>
<li>States intention and takes action to persuade directly.</li>
<li>Understands formal and informal structures.</li>
</ul>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.</p></p><p></p>