Cleaning supervisor Jobs in Egypt
112 Jobs Found
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Welcomes and acknowledges each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.<br>
Thanks guests with genuine appreciation and provides a fond farewell.<br>
Closely deals with all requests, problems and needs of guests staying at Rixos Hotels Egypt and finds solutions to problems, focusing on guest satisfaction.<br>
Ensures uniform, nametags, and personal appearance are clean, hygienic, professional, and in compliance with company’s policies and procedures.<br>
Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly.<br>
Works in coordination with all departments and ensures the flow of necessary information.<br>
Follows the VIP procedures and greets VIP guests and bids them farewell.<br>
Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Supervisor about the atmosphere.<br>
Responds to guest inquiry forms and all written suggestions, complaints, etc.<br>
Takes part in training programs and departmental internal communication meetings.<br>
Predicts that all activities and purchased equipment and belongings may cause harm to the environment; participates in all activities organized to protect biological diversity and shares the responsibilities. Shares individual responsibilities in order to increase environmental knowledge and to carry out necessary trainings.<br>
Provides minimum consumption of currently used materials and equipment (paper, printed materials, etc.).<br>
Implements responsibilities to eliminate and collect waste properly, reduce environmental pollution and harmful effects to the environment, and leads staff accordingly.<br>
Carries out all responsibilities related to the quality management systems implemented at the facilities.<br>
Carries out all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<ul>
<li>Education: at least high school</li>
<li>Foreign language: proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian</li>
<li>Courses and training: prior attendance in seminars and trainings related to the job</li>
<li>Computer literacy: MS Office applications, Front Office programs (Fidelio, Opera, etc.)</li>
<li>Skills: familiar with guest profiles based on experience; customer service orientation</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>SCOPE The overall scope of the job includes serving food and beverages to guests in the assigned outlet, and providing a courteous, professional, efficient, and flexible service consistent with the standards of the hotel and in line with Kempinski s DNA values in order to encourage sales and maximize guest satisfaction. OVERALL OBJECTIVES The job of Restaurant Hostess is executed satisfactorily when: All rules & regulations are strictly adhered to within the hotel including the hotel s policy on fire and safety as well as hygiene regulations including HACCP. The service team is well managed, having delegated the appropriate tasks to the team members. A High quality of product and service is maintained in the outlet. The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times. MAIN RESPONSIBILITIES Responsible to Assistant Restaurant Manager / Restaurant Manager Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and name tag at all times according to the hotel's dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times. A courteous, professional, and efficient service is provided at all times. All duties and tasks are performed as per the tasks required at the outlet. Be knowledgeable of all services and products offered by the hotel. Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned. Have the knowledge and understanding to explain and perform up-selling all items offered by the department assigned as well as offering alternatives. Monitor operating supplies, and equipment and reduce spoilage and wastage successfully. Ensure that the place of work and surrounding area is kept clean and organized at all times. Successfully perform opening and closing procedures established for the assigned outlet Handle guest inquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors. Report guest complaints immediately to the supervisors and ensure follow-up is performed with the guest. Be knowledgeable about operating the existing POS system based on the trained responsibility level assigned in the department. Understand and strictly adhere to the rules & regulations established in the hotel s policy manual and the hotel s policy on fire, hygiene, health & safety. Maintain a good rapport and work relations with staff in the assigned department and within the hotel. Attend and contribute to all staff meetings, departmental training, and hotel-initiated training scheduled. Undertake reasonable tasks and secondary duties as assigned by the Department Head. Respond to any changes in the department as dictated by the hotel management. Assist in carrying out scheduled inventories of products and operating equipment. Perform any other assigned reasonable duties and responsibilities as assigned. Project at all times a positive and motivated attitude and exercise self-control. Maintain and update the restaurant's guest history. Maintain a legible and up-to-date reservation book. Maintain and coordinate the printing of the respective restaurant menus. Maintain excellent communication with all related departments i.e Guest Services and Concierge departments Restaurant Reservations All other F&B outlets, In-Room dining, and Banquet Service Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Language: Ability to work and communicate in a multinational environment Local language excellent oral and written skills. English excellent oral and written skills. Additional language beneficial. Competencies: Ability to work as part of a team, thrive under pressure in challenging circumstances and come up with proactive, rational solutions. Excellent written and verbal communication skills. Excellent organizational and time management skills. Applies a professional, confidential and ethical approach at all times. Works in a safe, prudent and organized manner. TECHNICAL COMPETENCIES: Computer literacy adapted to the field of training: Ability to operate computer and office equipment. Proficiency in Excel and Word is beneficial. INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially: Passionate for Food & Beverage People Oriented Passionate for European luxury Entrepreneurial Straightforward Sense of responsibility Team player Analytical thinker Flexible and reliable Tolerant and open minded Works well under pressure EXPERIENCE: To fill the position, the following is required: Experience in an F&B service role.</p><p></p></section>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Fairmont Hotels & Resorts is seeking a dedicated and professional supervisor for our Fairmont Gold Lounge in Cairo, Egypt. In this supervisory role, you will oversee the daily operations of our exclusive lounge, ensuring exceptional service delivery and maintaining the highest standards of luxury hospitality. You will lead a team of hospitality professionals while creating an elevated experience for our most valued guests.</p>
<ul>
<li>Supervise and manage lounge staff, including scheduling, training, performance evaluation, and professional development</li>
<li>Ensure consistent delivery of Fairmont Gold service standards and guest experience excellence</li>
<li>Monitor lounge operations, including cleanliness, ambiance, inventory levels, and facility maintenance</li>
<li>Manage guest relations and resolve any concerns or complaints with professionalism and efficiency</li>
<li>Oversee food and beverage service, including quality control and presentation standards</li>
<li>Maintain accurate records of guest preferences, special requests, and feedback</li>
<li>Coordinate with other hotel departments to ensure seamless guest experiences</li>
<li>Manage inventory, ordering, and cost control within the lounge</li>
<li>Conduct regular staff briefings and ensure compliance with company policies and procedures</li>
<li>Analyze operational metrics and implement improvements to enhance service quality and efficiency</li>
<li>Handle administrative tasks, including reporting and documentation</li>
<li>Represent the lounge professionally and uphold Fairmont's brand values at all times</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Minimum 3-5 years of supervisory or leadership experience in a luxury hospitality environment</li>
<li>Proven expertise in guest relations and customer service excellence</li>
<li>Strong knowledge of hospitality operations and service standards</li>
<li>Excellent communication and interpersonal skills</li>
<li>Demonstrated ability to lead, motivate, and develop team members</li>
<li>Strong organizational and time management skills</li>
<li>Problem-solving abilities and sound decision-making judgment</li>
<li>Attention to detail and commitment to maintaining high standards</li>
<li>Ability to work flexible hours, including evenings and weekends</li>
<li>Experience with inventory management and basic financial reporting</li>
<li>Knowledge of food and beverage service protocols</li>
<li>Multi-language proficiency is advantageous</li>
</ul>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion:</p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><ul><li>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</li></ul><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Bring in the daily materials pulled from the storage house to the kitchen.</li><li>To support directly the Chef de Partie or Demi Chef in the daily operation and work.</li><li> To take the full responsibilities of his section when his immediate supervisor is not there.</li><li> To work according to the menu specifications (pictures or/and portions) set by Chef.</li><li> To keep working area at all times in Hygienic conditions according to the rules set by the hotel.</li><li>To communicate to his direct supervisor in all relevant & important matters.</li><li> To control food stock.</li><li> To promote efficiency, confidence, courtesy and an extremely high standard of social skills.</li><li>To generally promote and ensure good inter-departmental relations.</li><li> To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.</li><li> To demonstrate pride in the workplace and personal appearance at all times when</li><li>representing the hotel thus identifying a high level of commitment.</li><li> To adhere to Company and Hotel rules and regulations at all times.</li><li> To report any equipment failures/problems to the Maintenance Department.</li><li> To pass any maintenance requests to the Maintenance Department.</li><li> To participate in any Training/Developments schemes as recommended by senior management.</li><li> To assist the Duty Manager in any task outlined/detailed by him/her.</li><li> To comply with any reasonable request made by management to the best of your ability.</li><li> To ensure that the standards required by laws and by management are maintained at all times in the areas specified above.</li></ul><br>Qualifications<br><br><ul><li> Education: At least a primary school diploma.</li><li> Experience: Can learn the job in 3 year and perform duties at expected level.</li><li> Foreign Language: Not required.</li><li> Courses and Seminars: Prior attendance in trainings in the related field.</li><li> Computer Literacy: Not required.</li><li> Skills: Has knowledge of and is capable of using the products, kitchen and equipment. Expected to use non-standard, specific tools and devices related to the job and that can be learned in a few months.</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Overview To ensure we produce high quality product for our customers that is complying with our standards. Responsibilities To carry out and record chemical and physical laboratory testing of products both work in progress and finished products by following the correct methods of analysis and work instructions. Ensure tests are carried out in a timely and accurate manner and all results documented and reported correctly following strict methodologies. Ensure any non-conformance of standard is reported correctly to laboratory leader/ quality teams/ production (as required), record corrective actions taken. Perform and record internal calibration check of the lab. Equipment and instruments as per the required intervals. Ensure retained/shelf life samples are stored effectively for traceability and testing as required. Participate in investigations into product issues, customer complaints. To ensure all reagents, tools and instruments are kept in the correct condition and report any issues in a timely manner. Constructing, maintaining and operating standard laboratory equipment, for example, titrators, pipetting machines, and pH meters. To carry out any other tasks relevant to the department as requested by department managers. Adhere to Good Laboratory Practice (GLP) within the lab, and Follow all the Lab. documented procedures and instructions regarding HACCP, ISO, Hygiene, and EHS. Following and ensuring strict safety procedures and safety checks. Carry out Drinking and Waste water analysis according to SOP. Bring any problems to the attention of Lab Supervisors and stuff, in addition to providing advices on quality issues. Perform sanitation & hygiene test procedures to ensure compliance to company standards & local authority standards. validation and verification of the test methods participate in food safety activities in the shift</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications Food Technology or Agricultural Education (science is preferred) Or any other qualification and has the necessary trainings. Good Communication Skill and English language Analytical Thinking Skills Accuracy & Attention to Details Internal & External Customer Focus Familiar with the requirements of the international and food safety standards.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Mission <br><p><b>Job Purpose: </b></p><br><br><p>The Logistics & Warehouses Assistant Technician plays a crucial role in ensuring efficient warehouse operations by supporting the receiving, inspecting, organizing, and storing of goods. This position involves maintaining accurate inventory records, supporting order fulfillment, and utilizing proper handling equipment for loading/unloading materials. The role also includes maintaining a clean, organized workspace, applying the 5S methodology, assisting in spare parts and tools management, and supporting final takeovers and calibration processes to ensure optimal warehouse efficiency.</p><br><br> Profile <br><p><b>Responsibilities/Duties </b></p><br><br><p><b>Receiving and Inspecting Goods:</b></p><br><br><p>•Receive incoming shipments, verify the quantity and quality of products against purchase orders.</p><br><br><p>•Inspect goods for any damage or defects and promptly report discrepancies to supervisors for further action.</p><br><br><p><b>Inventory Management:</b></p><br><br><p>•Organize and store items within the warehouse in accordance with established procedures.</p><br><br><p>•Maintain accurate inventory records and assist in performing regular inventory counts to ensure accuracy and efficiency.</p><br><br><p><b>Order Fulfillment</b></p><br><br><p>•Accurately pick and pack orders for shipment to customers or internal departments, ensuring items are prepared for transport.</p><br><br><p>•Ensure proper labeling of items and verify that orders are correctly packed for delivery.</p><br><br><p><b>Loading and Unloading</b></p><br><br><p>•Safely load and unload goods from delivery trucks or containers using appropriate material handling equipment (forklifts, pallet jacks, hand trucks).</p><br><br><p>•Follow safety protocols and ensure proper handling techniques are used during the loading and unloading process.</p><br><br><p><b>Product Handling</b></p><br><br><p>•Handle products with care to minimize damage and ensure safety during storage and movement.</p><br><br><p>•Follow correct lifting techniques and use equipment as needed to safely move heavy or bulky items.</p><br><br><p><b>Cleaning and Organization</b></p><br><br><p>•Maintain a clean and organized warehouse environment by ensuring aisles are clear, and materials are properly stored.</p><br><br><p>•Assist in improving workflow efficiency and safety by maintaining an orderly workspace.</p><br><br><p><b>Additional Support</b></p><br><br><p>•Assist the technician in applying the 5S methodology in storerooms to maintain a streamlined and organized workspace.</p><br><br><p>•Support the technician in managing spare parts and tools for final takeovers from the customer (NAT).</p><br><br><p>•Help the technician with the physical collection of tools requiring calibration.</p><br><br><p>•Undertake other duties as assigned to support warehouse operations.</p><br><br><p><b>Essential Qualifications, Knowledge & Experience</b></p><br><br><p><b>Qualifications:</b></p><br><br><p>•High school diploma or equivalent.</p><br><br><p>•Forklift certification and competency in operating material handling equipment.</p><br><br><p>•Training in materials handling and health & safety procedures.</p><br><br><p><b>Knowledge:</b></p><br><br><p>•Working knowledge of CMMS (preferably Maximo) for inventory and asset management.</p><br><br><p>•Familiarity with standard warehouse and stockroom operations, best practices, and procedures.</p><br><br><p>•Understanding of inventory management principles and proper record-keeping practices.</p><br><br><p>•Proficiency in Microsoft Office (Excel, Word, Outlook) for inventory tracking and reporting.</p><br><br><p>•Knowledge of 5S methodology and workplace organization principles.</p><br><br><p>•Understanding of safety protocols and proper material handling procedures.</p><br><br><p><b>Experience:</b></p><br><br><p>•0–3 years of experience in warehouse operations, inventory management, or logistics.</p><br><br><p>•Hands-on experience with stock control, order fulfillment, and material handling.</p><br><br><p>•Experience in receiving, inspecting, storing, and distributing goods within a warehouse environment.</p><br><br><p><b>Desired Behaviors & Experiences</b></p><br><br><p>•Strong attention to detail and accuracy, especially in managing inventory.</p><br><br><p>•Excellent communication skills, both written and verbal, for effective coordination within the team.</p><br><br><p>•Strong organizational and time management skills, with the ability to maintain an efficient workflow in a busy environment.</p><br><br><p>•Ability to work both independently and collaboratively as part of a team.</p><br><br><p>•Commitment to maintaining workplace safety and adherence to best practices for material handling.</p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an enthusiastic and skilled Bartender to join our dynamic team in 6th of October City, Egypt. In this role, you will be the heart of our bar operations, delivering exceptional beverage experiences while maintaining the highest standards of professionalism and guest service. You will combine technical mixology expertise with genuine hospitality to create memorable moments for every guest who walks through our doors. This position offers the opportunity to showcase your creativity, build lasting guest relationships, and contribute to a collaborative team environment in a fast-paced, rewarding setting.</p><p>Prepare and serve a diverse range of alcoholic and non-alcoholic beverages, including craft cocktails, wines, spirits, and specialty drinks, consistently meeting quality and presentation standards</p><p>Deliver personalized, engaging guest experiences that reflect our commitment to exceptional service and hospitality</p><p>Maintain comprehensive knowledge of all beverage menu items, promotions, ingredients, and garnishes to confidently answer guest inquiries and recommend drinks tailored to individual preferences</p><p>Actively upsell beverages, food items, and promotions to enhance guest satisfaction and drive outlet revenue growth</p><p>Monitor guest consumption responsibly and promote safe, responsible drinking practices</p><p>Maintain meticulous cleanliness, organization, and sanitation of the bar area, including all equipment, glassware, and work surfaces in compliance with HACCP and safety regulations</p><p>Process cash and card transactions accurately and efficiently, ensuring proper billing and reconciliation</p><p>Manage bar inventory by restocking supplies, monitoring stock levels, and promptly reporting shortages to supervisors</p><p>Collaborate with kitchen and service staff to ensure seamless operations and exceptional guest experiences</p><p>Contribute to menu innovation by assisting in the development of new cocktails and beverage offerings</p><p>Support and mentor team members, fostering a collaborative and inclusive work environment</p><p>Attend training sessions and professional development opportunities to continuously enhance mixology skills and product knowledge</p><p>Adhere to all local beverage regulations and licensing requirements specific to Egypt</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 1-2 years of bartending experience in a hotel, fine dining establishment, or upscale bar environment</li><li>Demonstrated expertise in cocktail preparation, spirits, wines, and beverage service standards</li><li>Proven track record of delivering exceptional guest service in a fast-paced environment</li><li>High school diploma or equivalent required</li><li>Completion of a recognized bartending or mixology certification program required</li><li>Advanced beverage knowledge with the ability to prepare and serve cocktails and drinks to the highest standard of quality and consistency</li><li>Excellent guest service, interpersonal, and communication skills with a customer-focused mindset</li><li>Strong multitasking ability and composure when working under pressure in high-volume settings</li><li>Proficiency in cash handling and point-of-sale (POS) systems</li><li>Inventory management and stock control capabilities</li><li>Awareness of allergies, dietary restrictions, and special guest requirements</li><li>Positive, proactive attitude with a collaborative, team-oriented approach</li><li>Organizational and time management skills with attention to detail</li><li>Flexibility to work varied shifts, including evenings, weekends, and holidays</li><li>Fluent in English (written and verbal)</li><li>Arabic language skills are beneficial for this location</li><li>Knowledge of local beverage regulations and licensing requirements in Egypt</li><li>Ability to work in a diverse, inclusive environment and embrace our commitment to hospitality excellence</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreational facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: high school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: CPR Certification First Aid Certification Recreation Equipment Any certification or training required by local and state agencies.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>SCOPE</strong><br>The overall scope of the job includes serving food and beverages to guests in the assigned outlet, and providing a courteous, professional, efficient, and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.<br><strong>OVERALL OBJECTIVES</strong><br>The job of <strong>Restaurant Hostess</strong> is executed satisfactorily when:<br><ul><li>All rules & regulations are strictly adhered to within the hotel including the hotel’s policy on fire and safety as well as hygiene regulations including HACCP.</li><li>The service team is well managed, having delegated the appropriate tasks to the team members.</li><li>A High quality of product and service is maintained in the outlet.</li><li>The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times.</li></ul><br><strong>MAIN RESPONSIBILITIES</strong><br><ul><li>Responsible to Assistant Restaurant Manager / Restaurant Manager</li><li>Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and name tag at all times according to the hotel's dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.</li><li>A courteous, professional, and efficient service is provided at all times.</li><li>All duties and tasks are performed as per the tasks required at the outlet.</li><li>Be knowledgeable of all services and products offered by the hotel.</li><li>Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.</li><li>Have the knowledge and understanding to explain and perform up-selling all items offered by the department assigned as well as offering alternatives.</li><li>Monitor operating supplies, and equipment and reduce spoilage and wastage successfully.</li><li>Ensure that the place of work and surrounding area is kept clean and organized at all times.</li><li>Successfully perform opening and closing procedures established for the assigned outlet</li><li>Handle guest inquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.</li><li>Report guest complaints immediately to the supervisors and ensure follow-up is performed with the guest.</li><li>Be knowledgeable about operating the existing POS system based on the trained responsibility level assigned in the department.</li><li>Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.</li><li>Maintain a good rapport and work relations with staff in the assigned department and within the hotel.</li><li>Attend and contribute to all staff meetings, departmental training, and hotel-initiated training scheduled.</li><li>Undertake reasonable tasks and secondary duties as assigned by the Department Head.</li><li>Respond to any changes in the department as dictated by the hotel management.</li><li>Assist in carrying out scheduled inventories of products and operating equipment.</li><li>Perform any other assigned reasonable duties and responsibilities as assigned. </li><li>Project at all times a positive and motivated attitude and exercise self-control.</li><li>Maintain and update the restaurant's guest history.</li><li>Maintain a legible and up-to-date reservation book.</li><li>Maintain and coordinate the printing of the respective restaurant menus.</li><li>Maintain excellent communication with all related departments i.e</li><li>Guest Services and Concierge departments</li><li>Restaurant Reservations</li><li>All other F&B outlets, In-Room dining, and Banquet Service</li></ul>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. <br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team Handles employee questions and concerns. Monitors employees to ensure performance expectations are met. Provides feedback to employees based on observation of service behaviors. Assists in supervising daily shift operations. Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations Ensures all employees have proper supplies, equipment and uniforms. Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. Ensures compliance with all restaurant policies, standards and procedures. Monitors alcohol beverage service in compliance with local laws. Manages to achieve or exceed budgeted goals. Performs all duties of restaurant employees and related departments as necessary. Opens and closes restaurant shifts. Providing Exceptional Customer Service Interacts with guests to obtain feedback on product quality and service levels. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Encourages employees to provide excellent customer service within guidelines. Handles guest problems and complaints, seeking assistance from supervisor as necessary. Strives to improve service performance. Sets a positive example for guest relations. Assists in the review of comment cards and guest satisfaction results with employees. Meets and greets guests. Conducting Human Resource Activities Supervises on-going training initiatives. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position. Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Restaurant Manager.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Overview To ensure we produce high quality product for our customers that is complying with our standards. Responsibilities To carry out and record chemical and physical laboratory testing of products both work in progress and finished products by following the correct methods of analysis and work instructions. Ensure tests are carried out in a timely and accurate manner and all results documented and reported correctly following strict methodologies. Ensure any non-conformance of standard is reported correctly to laboratory leader/ quality teams/ production (as required), record corrective actions taken. Perform and record internal calibration check of the lab. Equipment and instruments as per the required intervals. Ensure retained/shelf life samples are stored effectively for traceability and testing as required. Participate in investigations into product issues, customer complaints. To ensure all reagents, tools and instruments are kept in the correct condition and report any issues in a timely manner. Constructing, maintaining and operating standard laboratory equipment, for example, titrators, pipetting machines, and pH meters. To carry out any other tasks relevant to the department as requested by department managers. Adhere to Good Laboratory Practice (GLP) within the lab, and Follow all the Lab. documented procedures and instructions regarding HACCP, ISO, Hygiene, and EHS. Following and ensuring strict safety procedures and safety checks. Carry out Drinking and Waste water analysis according to SOP. Bring any problems to the attention of Lab Supervisors and stuff, in addition to providing advices on quality issues. Perform sanitation & hygiene test procedures to ensure compliance to company standards & local authority standards. validation and verification of the test methods participate in food safety activities in the shift Qualifications Food Technology or Agricultural Education (science is preferred) Or any other qualification and has the necessary trainings. Good Communication Skill and English language Analytical Thinking Skills Accuracy & Attention to Details Internal & External Customer Focus Familiar with the requirements of the international and food safety standards.</p> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: State or Regional Massage License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<p><h4>Company description</h4>
<p>The Movenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.</p>
<br>
<h4>Job description</h4>
<p>We are seeking an enthusiastic and skilled bartender to join our dynamic team in 6th of October City, Egypt. In this role, you will be the heart of our bar operations, delivering exceptional beverage experiences while maintaining the highest standards of professionalism and guest service. You will combine technical mixology expertise with genuine hospitality to create memorable moments for every guest who walks through our doors. This position offers the opportunity to showcase your creativity, build lasting guest relationships, and contribute to a collaborative team environment in a fast-paced, rewarding setting.</p>
<br>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Prepare and serve a diverse range of alcoholic and non-alcoholic beverages, including craft cocktails, wines, spirits, and specialty drinks, consistently meeting quality and presentation standards</li>
<li>Deliver personalized, engaging guest experiences that reflect our commitment to exceptional service and hospitality</li>
<li>Maintain comprehensive knowledge of all beverage menu items, promotions, ingredients, and garnishes to confidently answer guest inquiries and recommend drinks tailored to individual preferences</li>
<li>Actively upsell beverages, food items, and promotions to enhance guest satisfaction and drive outlet revenue growth</li>
<li>Monitor guest consumption responsibly and promote safe, responsible drinking practices</li>
<li>Maintain meticulous cleanliness, organization, and sanitation of the bar area, including all equipment, glassware, and work surfaces in compliance with HACCP and safety regulations</li>
<li>Process cash and card transactions accurately and efficiently, ensuring proper billing and reconciliation</li>
<li>Manage bar inventory by restocking supplies, monitoring stock levels, and promptly reporting shortages to supervisors</li>
<li>Collaborate with kitchen and service staff to ensure seamless operations and exceptional guest experiences</li>
<li>Contribute to menu innovation by assisting in the development of new cocktails and beverage offerings</li>
<li>Support and mentor team members, fostering a collaborative and inclusive work environment</li>
<li>Attend training sessions and professional development opportunities to continuously enhance mixology skills and product knowledge</li>
<li>Adhere to all local beverage regulations and licensing requirements specific to Egypt</li>
</ul>
<br>
<h4>Qualifications</h4>
<p><strong>Experience</strong></p>
<ul>
<li>Minimum 1–2 years of bartending experience in a hotel, fine dining establishment, or upscale bar environment</li>
<li>Demonstrated expertise in cocktail preparation, spirits, wines, and beverage service standards</li>
<li>Proven track record of delivering exceptional guest service in a fast-paced environment</li>
</ul>
<p><strong>Education</strong></p>
<ul>
<li>High school diploma or equivalent required</li>
<li>Completion of a recognized bartending or mixology certification program required</li>
</ul>
<p><strong>Skills & competencies</strong></p>
<ul>
<li>Advanced beverage knowledge with the ability to prepare and serve cocktails and drinks to the highest standard of quality and consistency</li>
<li>Excellent guest service, interpersonal, and communication skills with a customer-focused mindset</li>
<li>Strong multitasking ability and composure when working under pressure in high-volume settings</li>
<li>Proficiency in cash handling and point-of-sale (POS) systems</li>
<li>Inventory management and stock control capabilities</li>
<li>Awareness of allergies, dietary restrictions, and special guest requirements</li>
<li>Positive, proactive attitude with a collaborative, team-oriented approach</li>
<li>Organizational and time management skills with attention to detail</li>
<li>Flexibility to work varied shifts, including evenings, weekends, and holidays</li>
</ul>
<p><strong>Language & additional requirements</strong></p>
<ul>
<li>Fluent in English (written and verbal)</li>
<li>Arabic language skills are beneficial for this location</li>
<li>Knowledge of local beverage regulations and licensing requirements in Egypt</li>
<li>Ability to work in a diverse, inclusive environment and embrace our commitment to hospitality excellence</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Logistics & Warehouses Assistant Technician plays a crucial role in ensuring efficient warehouse operations by supporting the receiving, inspecting, organizing, and storing of goods. This position involves maintaining accurate inventory records, supporting order fulfillment, and utilizing proper handling equipment for loading/unloading materials. The role also includes maintaining a clean, organized workspace, applying the 5S methodology, assisting in spare parts and tools management, and supporting final takeovers and calibration processes to ensure optimal warehouse efficiency.</p><p>Responsibilities/Duties</p><ul><li>Receiving and Inspecting Goods: Receive incoming shipments, verify the quantity and quality of products against purchase orders. Inspect goods for any damage or defects and promptly report discrepancies to supervisors for further action.</li><li>Inventory Management: Organize and store items within the warehouse in accordance with established procedures. Maintain accurate inventory records and assist in performing regular inventory counts to ensure accuracy and efficiency.</li><li>Order Fulfillment Accurately pick and pack orders for shipment to customers or internal departments, ensuring items are prepared for transport. Ensure proper labeling of items and verify that orders are correctly packed for delivery.</li><li>Loading and Unloading Safely load and unload goods from delivery trucks or containers using appropriate material handling equipment (forklifts, pallet jacks, hand trucks). Follow safety protocols and ensure proper handling techniques are used during the loading and unloading process.</li><li>Product Handling Handle products with care to minimize damage and ensure safety during storage and movement. Follow correct lifting techniques and use equipment as needed to safely move heavy or bulky items.</li><li>Cleaning and Organization Maintain a clean and organized warehouse environment by ensuring aisles are clear, and materials are properly stored. Assist in improving workflow efficiency and safety by maintaining an orderly workspace.</li><li>Additional Support Assist the technician in applying the 5S methodology in storerooms to maintain a streamlined and organized workspace. Support the technician in managing spare parts and tools for final takeovers from the customer (NAT). Help the technician with the physical collection of tools requiring calibration. Undertake other duties as assigned to support warehouse operations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent.</li><li>Forklift certification and competency in operating material handling equipment.</li><li>Training in materials handling and health & safety procedures.</li><li>Working knowledge of CMMS (preferably Maximo) for inventory and asset management.</li><li>Familiarity with standard warehouse and stockroom operations, best practices, and procedures.</li><li>Understanding of inventory management principles and proper record-keeping practices.</li><li>Proficiency in Microsoft Office (Excel, Word, Outlook) for inventory tracking and reporting.</li><li>Knowledge of 5S methodology and workplace organization principles.</li><li>Understanding of safety protocols and proper material handling procedures.</li><li>0 3 years of experience in warehouse operations, inventory management, or logistics.</li><li>Hands-on experience with stock control, order fulfillment, and material handling.</li><li>Experience in receiving, inspecting, storing, and distributing goods within a warehouse environment.</li><li>Strong attention to detail and accuracy, especially in managing inventory.</li><li>Excellent communication skills, both written and verbal, for effective coordination within the team.</li><li>Strong organizational and time management skills, with the ability to maintain an efficient workflow in a busy environment.</li><li>Ability to work both independently and collaboratively as part of a team.</li><li>Commitment to maintaining workplace safety and adherence to best practices for material handling.</li></ul><p></p></section>
<p><h4>Job summary</h4>
<p>Position assists casino manager in responsibilities related to daily casino operations. Position supports directing and training employees to serve guests and ensures proper standards are followed. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations, professionally and consistently. Assists with enforcing policies and procedures to ensure casino operations in accordance with local gaming regulations.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 3 years experience in casino administration or related professional area. OR</li>
<li>2-year degree from an accredited university; 1 year experience in casino administration or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Assisting in managing casino work, projects, and policies</h4>
<ul>
<li>Supports the scheduling, opening and closing of all table games, slot area and cashier operations.</li>
<li>Assists with ensuring the integrity of all gaming activity and equipment in casino.</li>
<li>Coordinates with surveillance regarding the overall security of gaming and non gaming areas.</li>
<li>Assists with enforcing established credit play policy on assigned shift, to include extension of credit to qualified customers within the established guidelines.</li>
<li>Liaisons with lead slot technician on adjustments and repairs of games.</li>
<li>Coordinates and implements casino work and projects as assigned.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li>
<li>Observes casino employees and provides feedback.</li>
</ul>
<h4>Maintaining casino goals</h4>
<ul>
<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li>
<li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li>
<li>Submits reports in a timely manner, ensuring delivery deadlines.</li>
<li>Ensures profits and losses are documented accurately.</li>
<li>Maintains a strong accounting and operational control environment to safeguard assets.</li>
<li>Promotes high visibility of casino in local market areas.</li>
</ul>
<h4>Ensuring exceptional customer service</h4>
<ul>
<li>Empowers employees to provide excellent customer service.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Sets a positive example for guest relations.</li>
<li>Promotes positive customer relations.</li>
<li>Monitors and handles guest complaints by following the instant pacification procedures.</li>
<li>Interacts at the executive level with gaming customers, setting an example for the staff in the areas of courtesy and service.</li>
<li>Provides guidance and professionalism on all disputes that may arise in the casino.</li>
</ul>
<h4>Additional responsibilities</h4>
<ul>
<li>Assists in other casino operations when needed.</li>
<li>Participates in department wide projects and goals.</li>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Demonstrates personal integrity.</li>
<li>Uses effective listening skills.</li>
<li>Demonstrates self confidence, energy and enthusiasm.</li>
<li>Manages group or interpersonal conflict effectively.</li>
<li>Informs and/or updates the executives and peers on relevant information in a timely manner.</li>
<li>Manages time well and possesses strong organizational skills.</li>
<li>Presents ideas, expectations and information in a concise well organized way.</li>
<li>Uses problem solving methodology for decision making and follow up.</li>
<li>Ensures that cleanliness and condition of each area meets designated standards.</li>
<li>Records all progressive readings prior to casino opening and after closing.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Company description</h4>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.</p>
<p>By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS.</p>
<h4>Job description</h4>
<p><strong>1. Operational excellence & quality control</strong></p>
<ul>
<li>Supervise daily housekeeping activities, allocating tasks and room assignments efficiently based on daily occupancy and arrival lists.</li>
<li>Conduct rigorous inspections of VIP rooms, guest rooms, public spaces, and corridors to ensure total compliance with Mu00f6venpick and Accor hygiene standards.</li>
<li>Coordinate seamlessly with the Front Desk to provide real-time updates on room statuses and accommodate early check-ins or special guest requests.</li>
<li>Partner closely with the Engineering/Maintenance department to log defects, schedule deep cleaning, and execute preventative room maintenance.</li>
</ul>
<p><strong>2. Team leadership & talent development</strong></p>
<ul>
<li>Manage, motivate, and mentor a team of Supervisors, Room Attendants, and Public Area Cleaners.</li>
<li>Assist in recruitment, onboarding, and regular performance evaluations of departmental staff.</li>
<li>Conduct daily briefings and design ongoing training programs covering standard operating procedures (SOPs), chemical safety, and premium guest interactions.</li>
<li>Manage staff scheduling, attendance tracking, and payroll reporting in alignment with local Egyptian labor laws.</li>
</ul>
<p><strong>3. Inventory management & cost control</strong></p>
<ul>
<li>Monitor and manage inventories of linens, uniforms, guest amenities, and cleaning chemicals, ensuring efficient usage and minimizing waste.</li>
<li>Assist in ordering and tracking supplies while remaining aligned with the department's monthly operating budget.</li>
<li>Oversee the hotel's Lost & Found procedures, ensuring strict documentation and safekeeping of guest property.</li>
</ul>
<p><strong>4. Guest experience</strong></p>
<ul>
<li>Address guest complaints and specialized requests promptly, professionally, and with a solution-oriented mindset.</li>
<li>Review guest satisfaction surveys (such as TrustYou or internal Accor metrics) with the team to identify areas for operational improvement.</li>
</ul>
<h4>Qualifications</h4>
<p>Education: Diploma or bacheloru2019s degree in hospitality management, business administration, or a related field.</p>
<p>Experience: 3 to 5 years of progressive housekeeping experience in a 5-star hotel, with at least 1u20132 years in a supervisory or assistant managerial capacity.</p>
<p>Brand familiarity: Prior experience working within the Accor network or a premium international brand is highly preferred.</p>
<h4>Additional information</h4>
<ul>
<li>Good communication and customer contact skills</li>
<li>Service oriented with an eye for details</li>
<li>Ability to work effectively and contribute in a team</li>
<li>Self-motivated and energetic</li>
<li>Well-presented and professionally groomed at all times</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<h4>Team leadership & management:</h4>
<ul>
<li>Supervise, train, and develop the bar team to ensure they consistently deliver high-quality service and adhere to operational standards.</li>
<li>Maintain a positive and motivated team environment through coaching, mentoring, and feedback.</li>
<li>Oversee daily bar operations, ensuring efficient service and timely delivery of drinks to guests.</li>
</ul>
<h4>Beverage expertise & innovation:</h4>
<ul>
<li>Develop and curate creative cocktail menus that align with the restaurant's concept and guest preferences.</li>
<li>Keep up to date with the latest trends in the beverage industry, including new cocktail styles, spirits, and mixology techniques.</li>
<li>Ensure that bartenders are knowledgeable about the beverage menu, including drink ingredients, preparation techniques, and ideal pairings.</li>
<li>Provide recommendations to guests on specialty cocktails, wines, and other beverages.</li>
</ul>
<h4>Guest service excellence:</h4>
<ul>
<li>Ensure that all guests receive a memorable experience through personalized service, attention to detail, and an engaging approach.</li>
<li>Handle guest complaints or concerns promptly and professionally, ensuring swift resolution while maintaining high levels of guest satisfaction.</li>
<li>Foster strong relationships with regular guests, understanding their preferences and ensuring personalized service.</li>
</ul>
<h4>Inventory & stock management:</h4>
<ul>
<li>Oversee bar inventory, ensuring that the necessary supplies are stocked, including spirits, wine, and other beverages.</li>
<li>Coordinate with purchasing and suppliers to maintain stock levels, track usage, and order supplies as needed.</li>
<li>Conduct regular inventory checks and manage stock rotation to prevent wastage and ensure cost-effective use of resources.</li>
</ul>
<h4>Health & safety compliance:</h4>
<ul>
<li>Enforce all health, safety, and hygiene standards in the bar area, ensuring compliance with local regulations and internal policies.</li>
<li>Ensure the bar area is kept clean, organized, and safe for both staff and guests at all times.</li>
<li>Supervise the safe handling of alcohol, including monitoring guest consumption and preventing over-service.</li>
</ul>
<h4>Upselling & revenue generation:</h4>
<ul>
<li>Promote upselling of premium spirits, cocktails, and wine selections to enhance guest satisfaction and increase bar revenue.</li>
<li>Introduce innovative drink specials or themed promotions to boost sales and attract guests.</li>
</ul>
<h4>Administration & reporting:</h4>
<ul>
<li>Manage daily cash handling, including the accurate processing of payments, tips, and transactions.</li>
<li>Prepare daily, weekly, and monthly reports related to bar sales, inventory, and staff performance.</li>
<li>Collaborate with management on budgeting, cost control, and revenue generation strategies.</li>
</ul>
<h4>Training & development:</h4>
<ul>
<li>Conduct regular training sessions for bar staff to improve product knowledge, service standards, and mixology skills.</li>
<li>Ensure that all staff are well-versed in customer service practices, health and safety standards, and company policies.</li>
</ul>
<h4>Special events & promotions:</h4>
<ul>
<li>Plan and coordinate bar events, promotions, and themed nights to increase guest engagement and revenue.</li>
<li>Work closely with other departments (e.g., marketing and events) to organize and execute special events that feature signature cocktails or exclusive beverages.</li>
</ul>
<h4>Problem resolution & continuous improvement:</h4>
<ul>
<li>Proactively address and resolve operational challenges, ensuring the team stays focused on providing excellent service.</li>
<li>Collect and act on guest feedback to continuously improve the quality of service and experience.</li>
<li>Identify areas for improvement in processes and service, providing suggestions for enhancements to the management team.</li>
</ul>
<h4>Additional responsibilities:</h4>
<ul>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
</ul>
<h4>Qualifications</h4>
<h4>Abilities / key competencies / skills</h4>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<h4>Leading myself</h4>
<ul>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
</ul>
<h4>Leading others</h4>
<ul>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
</ul>
<h4>Leading the business</h4>
<ul>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
</ul>
<h4>Experience / certificates / education</h4>
<ul>
<li>Experience: Minimum of 1-2 years in a supervisory role in bar operations, preferably in a high-end bar or restaurant or a luxury hospitality environment. Extensive knowledge of mixology, spirits, wines, and cocktail preparation.</li>
<li>Education: Bachelor’s degree in hospitality management, business administration, or a related field.</li>
<li>Skills & attributes:
<ul>
<li>Strong leadership and people management skills.</li>
<li>Excellent interpersonal and communication abilities.</li>
<li>Attention to detail and strong organizational skills.</li>
<li>Proven ability to manage multiple priorities and meet deadlines.</li>
<li>Ability to handle confidential and sensitive information.</li>
<li>In-depth knowledge of beverage trends, mixology, and premium beverage offerings.</li>
<li>Proficiency in relevant software and MS Office Suite.</li>
<li>Professional and well-presented at all times.</li>
<li>Customer-centric approach with a passion for hospitality.</li>
<li>Proactive problem-solver with a solutions-oriented mindset.</li>
<li>Ability to work in a fast-paced, dynamic environment.</li>
<li>Must be able to handle multiple tasks and adapt to changing priorities.</li>
</ul>
</li>
</ul>
<h4>Additional information</h4>
<p>What awaits you...</p>
<ul>
<li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Logistics & Warehouses Technician is a vital role within the organization, responsible for the efficient management of warehouse operations, including the safe handling of materials, inventory control, and the timely delivery of supplies. By maintaining accurate records in CMMS (Maximo), optimizing warehouse practices, and ensuring compliance with safety and quality standards, the technician supports seamless logistics operations, ensuring the smooth flow of materials to meet business needs. The technician also plays a key role in applying best practices, such as FIFO and 5S, to promote a well-organized, safe, and high-performing warehouse environment.</p><p>Responsibilities/Duties</p><ul><li>Inventory Management</li><li>Organize and store materials in the warehouse according to established processes and procedures.</li><li>Maintain accurate inventory records and assist with periodic inventory counts.</li><li>Ensure all outgoing shipments are labeled and documented according to company procedures.</li><li>Pick stock based on the FIFO (First In, First Out) method.</li><li>Order Fulfillment:</li><li>Prepare material receiving reports for accepted goods or a receiving rejection report for returns to suppliers if materials are not up to specifications.</li><li>Fulfill material requests from different departments as per schedules or Maximo requests.</li><li>Ensure materials are issued in compliance with the relevant specifications and quality standards.</li><li>Quality Control:</li><li>Conduct inspections of incoming and outgoing products to ensure they meet quality standards as per the purchase order and procurement department guidelines.</li><li>Report any damaged or defective items to the appropriate personnel.</li><li>Inspect received materials, ensuring the proper quantity, condition, and inclusion of required certificates (e.g., Certificates of Conformity and Testing, where applicable).</li><li>Documentation and Reporting:</li><li>Maintain accurate records of all inventory transactions, shipments, and receipts.</li><li>Generate reports on warehouse activities, inventory levels, and material conditions.</li><li>Support operations and maintenance with the goods receipt process and materials acceptance.</li><li>Cleaning and Organization:</li><li>Maintain a clean, organized, and accessible warehouse environment to improve operational efficiency.</li><li>Assist with the arrangement of materials and products to optimize space and workflow.</li><li>Technical Support:</li><li>Assist in setting up and maintaining warehouse systems and technologies.</li><li>Troubleshoot any issues related to inventory management systems or warehouse equipment.</li><li>Collaboration and Communication:</li><li>Work collaboratively with warehouse staff, supervisors, and other departments to ensure smooth operations.</li><li>Communicate effectively with team members to align on tasks and priorities.</li><li>Spare Parts and Tool Management:</li><li>Manage spare parts and tools, ensuring final take-over from the customer (NAT).</li><li>Oversee the collection of tools requiring calibration.</li><li>5S Methodology Implementation:</li><li>Apply 5S methodology within storerooms to ensure continuous improvements in organization and efficiency.</li><li>Safety</li><li>Adhere to safety protocols and guidelines to ensure a safe working environment for all team members.</li><li>Participate in safety training programs and support the development of safety practices within the warehouse.</li><li>Take appropriate actions to dispose of scrap materials following company procedures.</li><li>Ensure proper safety measures are followed during the operation of warehouse equipment.</li><li>Maximo Update</li><li>Update Maximo with data related to received stock, ensuring accurate inventory records.</li><li>Issue materials to departments based on scheduled requests and Maximo stock orders.</li><li>Utilize Maximo for generating stock issue requests and maintaining real-time inventory data.</li><li>Additional Responsibilities:</li><li>Undertake any other duties assigned by the supervisor or warehouse management team.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Qualifications:</li><li>High school diploma; a bachelor's degree is preferred.</li><li>Forklift certification and proficiency in operating material handling equipment.</li><li>Training in materials handling and health & safety procedures.</li><li>Proficiency in English (both written and verbal).</li><li>Knowledge:</li><li>Familiarity with standard warehouse practices such as FIFO and 5S.</li><li>Understanding of inventory management principles and proper bookkeeping.</li><li>Proficient in Microsoft Office (Excel, Word, Outlook).</li><li>Knowledge of safety protocols, quality control standards, and best practices for material handling.</li><li>Knowledge of spare parts management and calibration processes.</li><li>Experience:</li><li>3 5 years of experience in warehouse operations, logistics, or inventory management.</li><li>Experience in receiving, inspecting, storing, and issuing materials.</li><li>Proficient in CMMS, particularly Maximo, for managing inventory.</li><li>Hands-on experience with warehouse equipment (e.g., forklifts, pallet jacks).</li></ul><p>Desired Behaviors & Experiences</p><ul><li>Demonstrates a high degree of accuracy in inventory tracking and quality control to ensure optimal performance and compliance with company standards.</li><li>Possesses strong written and verbal communication abilities to facilitate coordination between departments and team members efficiently.</li><li>Manages multiple priorities simultaneously, ensuring that tasks are executed in a timely manner while maintaining a high level of organization.</li><li>Capable of working autonomously and within a team, adapting as needed to various work dynamics and fostering a cooperative work environment.</li><li>Demonstrates a proactive commitment to workplace safety standards, while maintaining an orderly and efficient workspace.</li><li>Approaches challenges with a solution-oriented mindset, especially in troubleshooting inventory system issues and resolving operational hurdles.</li><li>Willing to take on additional responsibilities as required to ensure smooth and efficient warehouse operations.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Mission <br><p><b>Job Purpose: </b></p><br><br><p>The Logistics & Warehouses Technician is a vital role within the organization, responsible for the efficient management of warehouse operations, including the safe handling of materials, inventory control, and the timely delivery of supplies. By maintaining accurate records in CMMS (Maximo), optimizing warehouse practices, and ensuring compliance with safety and quality standards, the technician supports seamless logistics operations, ensuring the smooth flow of materials to meet business needs. The technician also plays a key role in applying best practices, such as FIFO and 5S, to promote a well-organized, safe, and high-performing warehouse environment.</p><br><br> Profile <br><p><b>Responsibilities/Duties </b></p><br><br><p><b>Inventory Management</b></p><br><br><p>•Organize and store materials in the warehouse according to established processes and procedures.</p><br><br><p>•Maintain accurate inventory records and assist with periodic inventory counts.</p><br><br><p>•Ensure all outgoing shipments are labeled and documented according to company procedures.</p><br><br><p>•Pick stock based on the FIFO (First In, First Out) method.</p><br><br><p><b>Order Fulfillment:</b></p><br><br><p>•Prepare material receiving reports for accepted goods or a receiving rejection report for returns to suppliers if materials are not up to specifications.</p><br><br><p>•Fulfill material requests from different departments as per schedules or Maximo requests.</p><br><br><p>•Ensure materials are issued in compliance with the relevant specifications and quality standards.</p><br><br><p><b>Quality Control:</b></p><br><br><p>•Conduct inspections of incoming and outgoing products to ensure they meet quality standards as per the purchase order and procurement department guidelines.</p><br><br><p>•Report any damaged or defective items to the appropriate personnel.</p><br><br><p>•Inspect received materials, ensuring the proper quantity, condition, and inclusion of required certificates (e.g., Certificates of Conformity and Testing, where applicable).</p><br><br><p><b>Documentation and Reporting:</b></p><br><br><p>•Maintain accurate records of all inventory transactions, shipments, and receipts.</p><br><br><p>•Generate reports on warehouse activities, inventory levels, and material conditions.</p><br><br><p>•Support operations and maintenance with the goods receipt process and materials acceptance.</p><br><br><p><b>Cleaning and Organization:</b></p><br><br><p>•Maintain a clean, organized, and accessible warehouse environment to improve operational efficiency.</p><br><br><p>•Assist with the arrangement of materials and products to optimize space and workflow.</p><br><br><p><b>Technical Support:</b></p><br><br><p>•Assist in setting up and maintaining warehouse systems and technologies.</p><br><br><p>•Troubleshoot any issues related to inventory management systems or warehouse equipment.</p><br><br><p><b>Collaboration and Communication:</b></p><br><br><p>•Work collaboratively with warehouse staff, supervisors, and other departments to ensure smooth operations.</p><br><br><p>•Communicate effectively with team members to align on tasks and priorities.</p><br><br><p><b>Spare Parts and Tool Management:</b></p><br><br><p>•Manage spare parts and tools, ensuring final take-over from the customer (NAT).</p><br><br><p>•Oversee the collection of tools requiring calibration.</p><br><br><p><b>5S Methodology Implementation:</b></p><br><br><p>•Apply 5S methodology within storerooms to ensure continuous improvements in organization and efficiency.</p><br><br><p><b>Safety </b></p><br><br><p>•Adhere to safety protocols and guidelines to ensure a safe working environment for all team members.</p><br><br><p>•Participate in safety training programs and support the development of safety practices within the warehouse.</p><br><br><p>•Take appropriate actions to dispose of scrap materials following company procedures.</p><br><br><p>•Ensure proper safety measures are followed during the operation of warehouse equipment.</p><br><br><p><b>Maximo </b></p><br><br><p>•Update Maximo with data related to received stock, ensuring accurate inventory records.</p><br><br><p>•Issue materials to departments based on scheduled requests and Maximo stock orders.</p><br><br><p>•Utilize Maximo for generating stock issue requests and maintaining real-time inventory data.</p><br><br><p><b>Additional Responsibilities:</b></p><br><br><p>•Undertake any other duties assigned by the supervisor or warehouse management team.</p><br><br><p><b>Essential Qualifications, Knowledge & Experience</b></p><br><br><p><b>Qualifications:</b></p><br><br><p>•High school diploma; a bachelor's degree is preferred.</p><br><br><p>•Forklift certification and proficiency in operating material handling equipment.</p><br><br><p>•Training in materials handling and health & safety procedures.</p><br><br><p>•Proficiency in English (both written and verbal).</p><br><br><p><b>Knowledge:</b></p><br><br><p>•Familiarity with standard warehouse practices such as FIFO and 5S.</p><br><br><p>•Understanding of inventory management principles and proper bookkeeping.</p><br><br><p>•Proficient in Microsoft Office (Excel, Word, Outlook).</p><br><br><p>•Knowledge of safety protocols, quality control standards, and best practices for material handling.</p><br><br><p>•Knowledge of spare parts management and calibration processes.</p><br><br><p><b>Experience:</b></p><br><br><p>•3–5 years of experience in warehouse operations, logistics, or inventory management.</p><br><br><p>•Experience in receiving, inspecting, storing, and issuing materials.</p><br><br><p>•Proficient in CMMS, particularly Maximo, for managing inventory.</p><br><br><p>•Hands-on experience with warehouse equipment (e.g., forklifts, pallet jacks).</p><br><br><p><b> Desired Behaviors & Experiences</b></p><br><br><p>•Demonstrates a high degree of accuracy in inventory tracking and quality control to ensure optimal performance and compliance with company standards.</p><br><br><p>•Possesses strong written and verbal communication abilities to facilitate coordination between departments and team members efficiently.</p><br><br><p>•Manages multiple priorities simultaneously, ensuring that tasks are executed in a timely manner while maintaining a high level of organization.</p><br><br><p>•Capable of working autonomously and within a team, adapting as needed to various work dynamics and fostering a cooperative work environment.</p><br><br><p>•Demonstrates a proactive commitment to workplace safety standards, while maintaining an orderly and efficient workspace.</p><br><br><p>•Approaches challenges with a solution-oriented mindset, especially in troubleshooting inventory system issues and resolving operational hurdles.</p><br><br><p>•Willing to take on additional responsibilities as required to ensure smooth and efficient warehouse operations.</p><br><br><br> </div>