branch manager Jobs in Egypt
3421 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Key Responsibilities Verify, record, and reconcile supplier invoices against approved Purchase Orders (POs) and Delivery Notes to ensure accuracy and compliance. Investigate and resolve invoice discrepancies in coordination with internal departments and suppliers, including the preparation of Debit Notes and Credit Notes when required. Monitor and analyze the Accounts Payable Aging Report and perform regular supplier account reconciliations. Prepare payment schedules, checks, and bank transfer requests for review and approval by the Accounts Payable Supervisor and Finance Management. Ensure timely processing and settlement of supplier payments while following up on pending invoices and outstanding obligations. Collaborate closely with Senior Accountants and cross-functional teams to resolve financial discrepancies and improve payment processes. Maintain complete and accurate accounting documentation and supporting records in accordance with company policies and audit requirements. Organize, update, and maintain supplier files and vendor master records. Prepare tax audit files and supporting documentation related to VAT and Withholding Tax requirements. Manage and operate the Egyptian Tax Authority electronic systems and tax platforms. Prepare and submit tax returns accurately and within statutory deadlines. Follow up on tax payments and ensure compliance with all tax obligations. Maintain organized tax records and documentation to support audits and regulatory reviews. Perform additional accounting and finance duties as assigned by management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree in Accounting, Finance, or a related field. 2 3 years of professional experience in Accounts Payable, Taxation, or General Accounting. Good command of English, both written and spoken. Strong proficiency in Microsoft Excel, including advanced functions and reporting tools. Hands-on experience with Odoo ERP System is highly preferred. Strong analytical, organizational, and problem-solving skills. High level of accuracy, attention to detail, and commitment to confidentiality. Ability to work effectively under deadlines and manage multiple priorities.</p><p></p></section>
???? Hiring: ERP Technical Support Specialist<br>We are looking for an ERP Technical Support Specialist to join our team and provide support for ERP systems covering Accounting, Inventory Management, and Restaurant POS operations.<br>Job Responsibilities<br>• Provide technical support to customers and resolve system-related issues.• Receive, track, and follow up support tickets until full resolution.• Train customers on system usage, workflows, and reporting features.• Configure and deploy POS systems for restaurants and retail operations.• Install and configure receipt printers, kitchen printers, and related hardware.• Troubleshoot printing, networking, and hardware-related issues.• Perform database backup and restore operations when required.• Visit customer locations and new branches for system installation, setup, deployment, and training.• Support branch go-live activities and ensure smooth system operation during launch.• Test new features, enhancements, and system updates before deployment.• Verify that implemented changes meet business requirements.• Ensure new modifications do not negatively impact existing system functionality.• Execute different business scenarios to identify potential issues.• Document bugs and communicate findings to the development team.• Perform retesting after fixes to confirm issues have been resolved.• Prepare technical reports and document troubleshooting activities.<br>Requirements<br>• Good understanding of Accounting and Inventory Management concepts.• Knowledge of Restaurant ERP Systems and POS Operations.• Understanding of sales, purchasing, stock control, stocktaking, and inventory adjustment processes.• Proficiency in Microsoft Windows and Microsoft Office applications.• Good understanding of networking fundamentals (IP, Router, Switch, Wi-Fi).• Experience with thermal printers, kitchen printers, and POS hardware.• Basic knowledge of Microsoft SQL Server.• Ability to provide remote support using Any Desk, Team Viewer, or similar tools.• Proficiency in utilizing AI tools and technologies to support daily operations, troubleshoot issues, conduct research, prepare documentation, and improve productivity.• Strong communication and customer service skills.• Ability to manage multiple tasks and work under pressure.• Willingness to travel and visit customer sites and branches when required.<br>Preferred Qualifications<br>• Previous experience with ERP systems or restaurant management software.• Experience in branch deployment, implementation, and go-live activities.• Basic knowledge of software testing and quality assurance processes.• Experience in customer training and system implementation projects.<br>????Please note that this role offers the flexibility of working fully remotely
???? Hiring: ERP Technical Support Specialist<br>We are looking for an ERP Technical Support Specialist to join our team and provide support for ERP systems covering Accounting, Inventory Management, and Restaurant POS operations.<br>Job Responsibilities<br>• Provide technical support to customers and resolve system-related issues.• Receive, track, and follow up support tickets until full resolution.• Train customers on system usage, workflows, and reporting features.• Configure and deploy POS systems for restaurants and retail operations.• Install and configure receipt printers, kitchen printers, and related hardware.• Troubleshoot printing, networking, and hardware-related issues.• Perform database backup and restore operations when required.• Visit customer locations and new branches for system installation, setup, deployment, and training.• Support branch go-live activities and ensure smooth system operation during launch.• Test new features, enhancements, and system updates before deployment.• Verify that implemented changes meet business requirements.• Ensure new modifications do not negatively impact existing system functionality.• Execute different business scenarios to identify potential issues.• Document bugs and communicate findings to the development team.• Perform retesting after fixes to confirm issues have been resolved.• Prepare technical reports and document troubleshooting activities.<br>Requirements<br>• Good understanding of Accounting and Inventory Management concepts.• Knowledge of Restaurant ERP Systems and POS Operations.• Understanding of sales, purchasing, stock control, stocktaking, and inventory adjustment processes.• Proficiency in Microsoft Windows and Microsoft Office applications.• Good understanding of networking fundamentals (IP, Router, Switch, Wi-Fi).• Experience with thermal printers, kitchen printers, and POS hardware.• Basic knowledge of Microsoft SQL Server.• Ability to provide remote support using Any Desk, Team Viewer, or similar tools.• Proficiency in utilizing AI tools and technologies to support daily operations, troubleshoot issues, conduct research, prepare documentation, and improve productivity.• Strong communication and customer service skills.• Ability to manage multiple tasks and work under pressure.• Willingness to travel and visit customer sites and branches when required.<br>Preferred Qualifications<br>• Previous experience with ERP systems or restaurant management software.• Experience in branch deployment, implementation, and go-live activities.• Basic knowledge of software testing and quality assurance processes.• Experience in customer training and system implementation projects.<br>????Please note that this role offers the flexibility of working fully remotely
الهدف العام من الوظيفية:مساعدة المستثمرين والشركات (المحلية والإقليمية) على تأسيس وهيكلة أعمالهم، واختيار الكيانات القانونية المناسبة، وتقديم الاستشارات الاستراتيجية الخاصة بالتوسع والتراخيص والتسهيلات الحكومية، مع إدارتها بفاعلية من الفكرة وحتى التشغيل الفعلي، مع التركيز الأساسي على السوق السعودي وتوسعات الشركات فيه.المهام والمسؤوليات الرئيسية:1. الاستشارات الاستراتيجية والهيكلة: تقديم استشارات متخصصة للعملاء حول الشكل القانوني الأنسب للشركة (ذ.م.م، المساهمة، فرع شركة أجنبية، إلخ) بناءً على طبيعة النشاط وحجم الاستثمار. إعداد وتصميم الهياكل الاستثمارية والتنفيذية التوسعية للشركات داخل السوق المحلي والإقليمي (خاصة السوق السعودي).2. إدارة وتأسيس الشركات: الإشراف الكامل على إجراءات تأسيس الشركات وتراخيص الاستثمار داخل المملكة العربية السعودية (MISA) وتصدير السجلات التجارية والتراخيص التشغيلية. التنسيق مع القطاعات القانونية والحكومية للطرفين لتذليل العقبات وتسهيل الإجراءات الإدارية والقانونية.3. تطوير الأعمال وإدارة العملاء: إدارة العلاقات مع العملاء رفيعي المستوى (HNWIs) ورؤساء وممثلي الشركات الكبرى والتواصل الفعال معهم. فهم متطلبات العملاء وإعداد العروض الفنية والمالية المناسبة لاحتياجاتهم. المساعدة في إغلاق الصفقات الاستشارية وتحقيق أهداف المبيعات المحُددة للقطاع.4. دراسة السوق والتشريعات: متابعة التحديثات التشريعية والقوانين التجارية والاستثمارية بشكل مستمر للوقوف على أحدث المستجدات واللوائح التنفيذية (خاصة في مصر والسعودية). تحليل المنافسين ومراقبة اتجاهات السوق لتقديم حلول مبتكرة تناسب تطلعات العملاء.المؤهلات والخبرات المطلوبة: التعليم: درجة البكالوريوس في القانون، إدارة الأعمال، المالية، أو ما يعادلها. الخبرة: خبرة لا تقل عن 4 إلى 6 سنوات في مجال تأسيس الشركات والاستشارات القانونية أو التجارية، مع شرط أساسي وجود خبرة عملية ومثبتة في تأسيس الشركات داخل المملكة العربية السعودية والتعامل مع وزارة الاستثمار (MISA) ووزارة التجارة والمنصات ذات الصلة. يُفضل من لديه خبرة في شركات استشارية كبرى. المعرفة التشريعية: معرفة عميقة بقوانين الاستثمار والشركات المحلية والإقليمية (خاصة أنظمة وقوانين تأسيس الشركات واللوائح التنفيذية وحوافز الاستثمار في السعودية ومصر). المهارات الشخصية والتقنية: مهارات تفاوض عالية، إجادة إدارة العلاقات، والقدرة على التعامل مع المنصات الحكومية الرقمية لكلا البلدين.
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<p>As a Universal Banker, you will be the face of MashreqBank Egypt, providing exceptional customer service and managing various banking transactions. Your role is crucial in maintaining customer satisfaction and driving sales for the branch.<br>Responsibilities:<br></p><ul><li> Manage cash transactions and provide excellent service at the teller counters.</li><li> Strive to meet and exceed customer expectations during each interaction.</li><li> Minimize customer attrition and reduce service application rejections.</li><li> Proactively acquire new customers through sales to walk-ins.</li><li> Take ownership of customer complaints and ensure timely resolution.</li><li> Educate customers on the use of alternative banking channels and digital technologies.</li><li> Achieve KPIs for personal banking products and cross-sell other segment products.</li><li> Ensure compliance with policies and processes to prevent operational losses.</li><li> Improve service levels and handle customer complaints with a solution-oriented approach.</li><li> Maintain a bias-free and inclusive environment, treating all customers with respect.</li></ul><br>Qualifications:<br><ul><li> A University Graduate with a minimum of 2-3 years of branch banking experience.</li><li> Age between 23-30 years.</li><li> Preferred candidates should have a minimum of 2 years of banking experience.</li><li> Thorough knowledge of retail banking products, processes, services, and policies.</li><li> Excellent communication and interpersonal skills.</li><li> Computer literacy and a tech-savvy mindset.</li><li> Ability to work independently and make informed decisions.</li><li> Strong problem-solving skills, especially for complex customer issues.</li><li> A customer-centric approach and a passion for delivering exceptional service.</li><li> A proactive and sales-oriented mindset to drive business growth.</li></ul> </div>
<ul><li><p>Responsible for assuring the implementation of company’s policies & procedures concerning the set food safety & Quality standards and Hygiene.</p></li><li><p> Responsible for delivering the full understand of the required quality practices that requested by the crew in the branch.</p></li><li><p> Responsible for delivering convenient training programs to the staff in order to ensure the full awareness & alignment of the staff with the Quality best practices.</p></li><li><p> Responsible for Ensuring the staff’s Implementation of the procedures of Quality, Hygiene & Food Safety and commitment to wearing the uniform, maintaining their personal cleanliness and hygiene.</p></li><li><p> Responsible for assuring the optimum level of Maintenance activities within the concerned branches.</p></li><li><p> Responsible for preparing track records for all Quality incidents, analyzing them, participates in solving it & finally report them to the area manager on monthly basis.</p></li><li><p> conduct ongoing “on-job training “for managers & staff to assure service level standards.</p></li><li><p> Responsible for designing his work plan on monthly/weekly basis, while reviewing the quality track record of the concerned branches to be able to build a full image of the branch till date of visit.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Proven work experience as a Quality Assurance Specialist or similar role</p></li><li><p>Working knowledge of tools, methods and concepts of quality assurance</p></li><li><p>Solid knowledge of relevant regulatory standards</p></li><li><p>Good communication skills, both verbal and written</p></li><li><p>Excellent data collection and analysis skills</p></li><li><p>Strong attention to detail</p></li><li><p>Relevant training and/or certifications as a Quality Assurance Specialist</p></li></ul><p></p>
<p>To manage accounts receivable functions, ensure timely collection and accurate recording of revenues, and maintain adherence to branch procedures and company policies. The role supports financial accuracy, reporting, and compliance with accounting principles and operational objectives.</p><p>Key Responsibilities</p><ul><li>Manage and update the financial cycle on Nboard related to invoicing and collections processes.</li><li>Prepare daily reports for revenue transactions, including invoices, collections, pending receivables, and customer balances.</li><li>Monitor customer accounts to ensure timely payments and follow up on outstanding balances.</li><li>Review revenue-related data from different business units for accuracy and completeness.</li><li>Track and report uploaded revenue and collection data on Nboard, ensuring alignment with original records.</li><li>Report daily branch revenues, including value and job-related data.</li><li>Reconcile accounts receivable by verifying entries and comparing system reports with customer balances.</li><li>Prepare and send customer statements, invoices, and collection reports on a regular basis.</li><li>Maintain proper documentation for all receivable transactions.</li><li>Follow up on all bookings and issued invoices to ensure proper billing and collection.</li><li>Coordinate with operations and other departments to resolve billing discrepancies.</li><li>Support reporting activities related to revenue, collections, and aging analysis.</li><li>Assist in Oracle system updates related to receivables and ensure accurate data entry.</li><li>Handle any additional tasks assigned by the line manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor’s degree in Accounting.</li><li>Minimum of 2–4 years’ experience, preferably in Accounts Receivable.</li><li>Strong attention to detail and analytical skills.</li><li>Good communication and follow-up skills.</li><li>Time management and organizational abilities.</li><li>Familiarity with Oracle is a plus.</li></ul>
???? We're Hiring: On-Site English Instructors | Alexandria ????????<br>American Egyptian Academy (AEA) is looking for Full-Time On-Site English Instructors to join our growing team in:???? Camp Caesar Branch???? Agamy Branch<br>What We're Looking For:✅ Passion for teaching and developing students✅ Excellent English communication skills✅ Ability to create an engaging and interactive classroom environment✅ Commitment to continuous learning and professional development✅ Full-time availability for on-site work<br>Working Hours:???? 3:00 PM – 10:00 PM<br>Help us inspire the next generation of English speakers!<br>#Hiring #English Instructor #Teaching Jobs #Alexandria Jobs #Camp Caesar #Agamy #Education #English Teacher #Full Time Jobs #American Egyptian Academy
Spectra Cure Clinic is a specialized healthcare provider focused on supporting individuals with autism, ADHD, learning difficulties, and psychiatric disorders. The clinic offers multidisciplinary services designed to enhance behavioral, emotional, and academic outcomes for children, adolescents, and adults. Team members collaborate across specialties to deliver individualized treatment plans and evidence-based interventions. Spectra Cure Clinic values professional development and a supportive work environment, encouraging ongoing learning and training for all staff.<br>Role Description The Applied Behavior Analysis Supervisor (ABAT) is a full-time, on-site role based at Spectra Cure Clinic in New Cairo. The ABAT will collaborate with clinical staff and families, participate in team meetings, and follow clinic protocols and ethical guidelines to ensure high-quality, client-centered care.<br>???? We’re Hiring: Head of ABA<br>Work Setting: Clinic-Based Employment Type: Full-Time Location: Spectra Cure Clinic – Cairo Head of ABA Department<br>We are seeking an experienced and qualified Head of Applied Behavior Analysis (ABA) Department to provide clinical and operational leadership to our ABA team and ensure high-quality, evidence-based services.<br>Key Responsibilities<br>- Lead and supervise the ABA team and oversee daily clinical operations.- Conduct and oversee assessments, reassessments, and individualized treatment plans.- Review client programs, progress data, behavior support plans, and clinical documentation.- Provide regular clinical supervision, case reviews, staff training, and competency evaluations.- Ensure treatment fidelity and adherence to ABA principles, ethical standards, and clinical protocols.- Monitor departmental performance, caseloads, service quality, and clinical KPIs.- Provide parent training and support generalization of skills across environments.- Collaborate with the Multidisciplinary Team (MDT) and liaise with schools and nurseries when required.- Participate in staff recruitment, onboarding, performance evaluation, and professional development.- Support the continuous development and improvement of ABA services and departmental procedures.<br>Qualifications & Requirements<br>- Bachelor’s or Master’s degree in Applied Behavior Analysis, Psychology, Special Education, or a related field.- QBA, BCBA, or equivalent recognized professional credential is highly preferred.- Strong clinical experience in ABA and working with children with ASD and other developmental needs.- Previous supervisory or leadership experience within an ABA setting.- Experience with VB-MAPP, ABLLS-R, ESDM, and other relevant assessment tools is preferred.- Strong knowledge of assessment, treatment planning, behavior intervention, and data analysis.- Excellent command of English, both written and spoken.- Strong leadership, communication, organizational, and clinical decision-making skills. The successful candidate will provide structured one-to-one ABA intervention for children with autism and developmental delays under the supervision of a qualified behavior analyst.• Minimum of 2–3 years of practical ABA experience.<br>We Offer• Structured clinical supervision.• Continuous professional training and development.• A supportive and well-organized clinical environment.<br>???? Interested candidates are invited to submit their updated CV, mentioning “Head of ABA ” in the subject line. Recruitment@spectraclinics.com
أولًا: الإدارة والتشغيل:
الإشراف الكامل على تشغيل الفروع داخل المنطقة.
ضمان الالتزام بمعايير التشغيل (SOPs) وجودة الخدمة.
متابعة تطبيق سياسات الشركة والإجراءات اليومية.
حل المشكلات التشغيلية الطارئة بالفروع.
ثانيا: الجودة وتجربة العميل:
ضمان جودة المنتجات (قهوة – مشروبات – أطعمة).
متابعة مستوى الخدمة وتجربة العملاء.
التعامل مع شكاوى العملاء الهامة.
تنفيذ زيارات مفاجئة (Audit) للفروع.
ثالثا: إدارة الفرق:
الإشراف على الفروع وتقييم أدائهم.
تدريب وتطوير فرق العمل (بارستا – سوبرفايزر).
بناء صف ثانٍ من القيادات داخل الفروع.
رابعا: المخزون والتكاليف:
متابعة المخزون والاستهلاك لكل فرع.
تقليل الفاقد والهالك.
التأكد من الالتزام بمعايير التخزين والسلامة الغذائية.
التنسيق مع المشتريات وسلسلة الإمداد.
خامسا: التقارير والتخطيط:
إعداد تقارير دورية للإدارة العليا.
تحليل أداء المنطقة واقتراح خطط تحسين.
تحديد الاحتياجات التشغيلية المستقبلية.
مهارات مطلوبة لمدير المنطقة:
خبرة قوية في إدارة الكافيهات أو المطاعم.
قيادة فرق متعددة الفروع.
فهم عميق للـ F&B والتشغيل.
مهارات تحليل أرقام واتخاذ قرار.
قدرة عالية على حل المشكلات والعمل تحت ضغط.
<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية و مسائية</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال، ساعات إضافية</li></ul>
We’re Hiring | English Instructor<br>American Egyptian Academy is looking for passionate English Instructors to join our team.<br>Responsibilities:• Deliver engaging and interactive English lessons.• Prepare lesson plans and learning materials.• Assess students’ progress and provide constructive feedback.• Create a positive and supportive learning environment.• Encourage students to actively participate and improve their communication skills.<br>Requirements:• Bachelor’s degree.• Good command of English (B2+).• Previous teaching experience is preferred.• Strong communication and presentation skills.• Passionate about teaching and genuinely cares about students’ development.• Ability to work effectively within a team.<br>Location: [Branch/Location]Work Type: Full-time / Part-time<br>If you’re passionate about teaching and making a real impact on students, we’d love to hear from you! <br><br>Send your CV to apply.
Perform Operations transactions (Cash & Non Cash) in a timely and accurate manner Handle, serve, and provide operational services to clients to ensure high quality of service to meet clients' satisfaction within Bank’s procedures & policies. Ensure adherence to branch and regulator policies, recommendations and CBE regulations. Responsible to handle the various operations' transaction in accuracy and efficiency as per bank procedures. Handle customer queries & complaints & escalate as appropriate. Encourage and educate clients to use ATM machines, I Net & any other product. Handle client's requests efficiently, promptly as per Bank’s procedures. Follow-up the execution of clients' instructions in co-ordination with concerned departments, to ensure proper & accurate service delivery in timely manner.<br><br>2 years of relevant experience.
Duties & Responsibilities:<br>Handle customers’ requests/inquiries related to their accounts ,products & services in a professional manner & serving all customers regardless of segment up to the level of their full satisfaction. Marketing bank’s products and services through direct and cross selling to achieve branch goals and increase customer base and revenue. Providing professional, and high quality service that meet customers’ requirements and exceeds their expectations. Promote & sell bank products/services to achieve the yearly set targets.<br>Job Requirements:<br> Bachelor degree in business administration or finance. Minimum 1 year experience in banking . Strong orientation for sales and services. Fluency in English. Sufficient knowledge of bank's products, services, rules & regulations. Computer Literacy. Excellent communication & interpersonal skills.
Perform Operations transactions (Cash & Non Cash) in a timely and accurate manner Handle, serve, and provide operational services to clients to ensure high quality of service to meet clients' satisfaction within Bank’s procedures & policies. Ensure adherence to branch and regulator policies, recommendations and CBE regulations. Responsible to handle the various operations' transaction in accuracy and efficiency as per bank procedures. Handle customer queries & complaints & escalate as appropriate. Encourage and educate clients to use ATM machines, I Net & any other product. Handle client's requests efficiently, promptly as per Bank’s procedures. Follow-up the execution of clients' instructions in co-ordination with concerned departments, to ensure proper & accurate service delivery in timely manner.3 years of relevant experience
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About the job Lawyer - Food & Beverage
<p><strong>Job Title:</strong> Lawyer<br><strong>Location:</strong> Cairo, Egypt<br><strong>Industry:</strong> Food & Beverage / Restaurant Chain</p><br>
Job Summary
<p>We are seeking a qualified and business-oriented Lawyer to provide legal support and guidance across all areas of the company's operations. The ideal candidate will be responsible for managing legal matters, ensuring regulatory compliance, mitigating legal risks, reviewing contracts, and supporting the company's expansion and operational activities across multiple locations.</p><br>
Key Responsibilities
<ul><li>Provide legal advice and support to management and various departments on operational, commercial, employment, and regulatory matters.</li><li>Draft, review, negotiate, and manage a wide range of contracts, including supplier agreements, lease agreements, service contracts, franchise agreements, and vendor contracts.</li><li>Ensure compliance with applicable laws, regulations, and governmental requirements related to the Food & Beverage industry.</li><li>Manage corporate legal documentation, licenses, permits, and company registrations.</li><li>Handle legal disputes, claims, litigation cases, and coordinate with external legal counsel when necessary.</li><li>Review and advise on labor law matters, employee relations issues, disciplinary actions, and employment agreements.</li><li>Monitor changes in laws and regulations that may impact business operations and provide recommendations accordingly.</li><li>Support branch openings, commercial negotiations, lease agreements, and expansion projects.</li><li>Prepare legal notices, correspondence, policies, and internal legal documentation.</li><li>Conduct legal risk assessments and develop strategies to minimize legal exposure.</li><li>Assist in intellectual property matters, including trademarks, brand protection, and licensing issues.</li><li>Maintain accurate legal records and ensure proper document management.</li><li>Liaise with governmental authorities, regulatory bodies, and external stakeholders when required.</li></ul>
Qualifications & Requirements
<ul><li>Bachelor's degree in Law (LL.B.) or equivalent legal qualification.</li><li>Licensed to practice law and registered with the relevant Bar Association.</li><li>4–7+ years of legal experience, preferably within the Food & Beverage, Hospitality, Retail, FMCG, or Corporate sectors.</li><li>Strong knowledge of:<ul><li>Corporate and Commercial Law</li><li>Labor and Employment Law</li><li>Contract Law</li><li>Regulatory Compliance</li><li>Litigation and Dispute Resolution</li><li>Real Estate and Lease Agreements</li><li>Intellectual Property Law</li><li>Corporate Governance</li></ul></li><li>Experience in drafting, reviewing, and negotiating commercial agreements.</li><li>Strong analytical, problem-solving, and legal research skills.</li><li>Ability to manage multiple legal matters simultaneously and meet deadlines.</li><li>Excellent communication, negotiation, and stakeholder management skills.</li><li>Proficiency in Microsoft Office and legal document management systems.</li><li>Fluency in Arabic and English, both written and spoken, is preferred.</li></ul>
Key Competencies
<ul><li>Legal Advisory & Risk Management</li><li>Contract Drafting & Negotiation</li><li>Regulatory Compliance</li><li>Litigation Management</li><li>Corporate Governance</li><li>Legal Research & Analysis</li><li>Attention to Detail</li><li>Communication & Negotiation Skills</li><li>Problem Solving & Decision Making</li><li>Confidentiality & Professional Ethics</li><li>Stakeholder Management</li><li>Time Management</li></ul>
Preferred Industry Experience
<p>Restaurant Chains, Quick Service Restaurants (QSR), Hospitality, Food Manufacturing, FMCG, Retail Chains, Franchise Businesses, Distribution Companies, or Multi-Branch Organizations.</p><br>
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<p>As a Senior Universal Banker, you will be the face of MashreqBank Egypt, providing exceptional customer service and building strong relationships. Your role involves managing cash transactions, acquiring new customers, and minimizing attrition. You will also educate customers on alternative banking channels and digital technologies, ensuring a seamless experience.<br>Responsibilities:<br></p><ul><li> Manage cash transactions and ensure accurate processing through teller counters.</li><li> Strive to meet and exceed customer expectations in every interaction.</li><li> Minimize customer attrition and reduce liability and service application rejections.</li><li> Proactively engage and acquire new customers through sales to walk-ins.</li><li> Take ownership of customer complaints and work towards timely resolutions.</li><li> Introduce and educate customers on the use of digital banking channels and technologies.</li><li> Achieve personal banking product KPIs and cross-sell other segment products.</li><li> Ensure compliance with policies and processes to maintain operational integrity.</li><li> Improve service levels at the branch and handle customer complaints effectively.</li><li> Build and maintain positive working relationships with clients and support units.</li></ul><br>Qualifications:<br><ul><li> University graduate with a minimum of 4-5 years of branch banking experience.</li><li> Aged between 26-34 years, with a preference for candidates with a minimum of 4 years of banking experience.</li><li> Thorough knowledge of retail banking products, processes, services, and policies.</li><li> Excellent customer service and communication skills.</li><li> Ability to work independently and take ownership of customer issues.</li><li> Strong problem-solving skills, especially in handling complex customer problems.</li><li> Computer literacy and a tech-savvy mindset are essential.</li><li> A proactive and sales-oriented approach to customer acquisition.</li><li> Excellent interpersonal skills to build rapport with customers of diverse backgrounds.</li><li> A commitment to continuous learning and staying updated with banking industry trends.</li></ul> </div>
Prepare Sales plan concerning Priority banking clients in view of Bank strategy and goals Establish and develop relationships with Priority Banking clients to introduce the bank’s services in view of client needs and prepare call for potential and existing clients in view of the bank policies and standards. Grow customer portfolio size by deepening existing customer relationships. Ensure adherence to branch and regulator policies, recommendations, and CBE regulations. Retain existing valuable clients through focused relationship management activities. Provide advice on potential financial solutions based on identified needs. Develop opportunities to increase the sales production. Prepare, and review all required reports and KYC forms to ensure that all transactions are adhered to the bank’s policies and procedures.
Perform Operations transactions (Cash & Non-Cash) in a timely and accurate manner Handle, serve, and provide operational services to clients to ensure high quality of service to meet clients' satisfaction within Bank’s procedures & policies. Ensure adherence to branch and regulator policies, recommendations, and CBE regulations. Welcome Bank's clients, receive their instructions, validate, and obtain necessary approvals, then forward to concerned departments to ensure final execution on due time. Responsible for handling the various operations' transaction in accuracy and efficiency as per bank procedures. Handle customer queries & complaints & escalate as appropriate Cross Selling of bank products Follow-up the execution of clients' instructions in co-ordination with concerned departments, to ensure proper & accurate service delivery in timely manner. Safe keeping of all bank valuables.
<p>1. Financial & Operational Auditing GDS & Ticketing Auditing: Audit daily ticketing, voiding, refunding, and reissuing activities across Global Distribution Systems (GDS) such as Amadeus, Galileo, or Sabre to prevent error ADMs (Agency Debit Memos). BSP & Supplier Reconciliation: Review weekly/monthly Billing and Settlement Plan (BSP) reports, vendor statements, and hotel/tour operator invoices against internal bookings to spot pricing variances or unauthorized discounts. Revenue Assurance: Reconcile daily cash, credit card, and bank transfers collected from retail branches and corporate clients against booking engine entries and general ledger postings. Petty Cash & Expense Audits: Inspect branch petty cash funds, local branch operational expenses, and corporate expense reports for authorization compliance. 2. Compliance & Local Regulations (Egypt Focus) Ensure financial records and invoice reporting align with Egyptian Tax Authority (ETA) requirements (including E-Invoicing and E-Receipt systems compliance). Audit tax withholdings, VAT calculations on service fees, and local tourism levies enforced by the Egyptian Ministry of Tourism and Antiquities. Prepare clear audit working papers and documentation to support annual external audits. 3. Internal Controls & Risk Management Identify operational bottlenecks, leakage points, and fraud risks across domestic and international ticketing desks. Conduct unannounced physical and digital audits on local retail branches or corporate booking accounts. Recommend actionable improvements to internal financial processes and internal control workflows.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Commerce, Business Administration, Finance, or a related field from a reputable university. Minimum 2 years of experience in reviewing airline ticketing, tourism booking, and visa processing. Fluent in written and spoken Arabic; Excellent/Fluent English is a must. Strong negotiation and communication skills, excellent time-management under pressure.</p>
We are hiring Alexandria branch :<br>telesales representative<br>Company: Pro-Leaders - KSALocation: Roshdy , Alexandria Work Model: Full-time, On-site<br>As a Telesales representative, you will be responsible for connecting with potential clients, presenting our services, and closing sales over the phone. Requirements :<br>- Proven experience in a telesales or a similar sales role.- Proficiency in CRM software is a plus.- Experience : 6 month minimum- Job type : Full Time- Shift working hours : (from 10:30 AM to 7:00 PM) or (from 11:30 AM to 8:00 PM) or (12:30 PM to 9 PM)- tow day off<br>How to Apply:If you're interested, please send your CV and expected salary to:<br>Whats App: 01067821105<br>Email: hr.mariem@proleadersco.com<br>Website : https://proleadersco.com Website : https://proonline.academy Website : https://proleaders.com.sa